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Job Description Company Overview: Health disparities among New Yorkers are large, persistent, and increasing. Public Health Solutions (PHS) exists to change that trajectory and support vulnerable New York City families in achieving optimal health and building pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. To learn more about our work, please visit healthsolutions.org. Summary of the Position: The FYPS Supervisor & MCH Coordinator will fulfill two roles at PHS, split 50% of time for each role: • Supervisor of the Family & Youth Peer Support (FYPS) program. FYPS is a program that provides adults and youth in Brooklyn with peer support while they navigate complex social systems. Specifically as Supervisor, Family Youth Peer Support Program (FYPS): • Develop and/or maintain tools to ensure the program meets its goals, both in terms of enrollment volume and quality of implementation and partnership. This includes trackers monitoring outreach and enrollment, partnership strategy, and growth., • Supervise FYPS program staff, including the Youth Peer Advocate and Family Peer Advocate, including supporting compliance with the FYPS intervention model and reporting and training and professional development opportunities for the FYPS team., • Be the point of contact with the funding agency and participate in all required FYPS meetings., • Prepare and submit all required FYPS reports, as per subcontractor agreement., • Monitor the FYPS budget, including the purchase of FYPS program supplies and participant incentives, and coordinate with the PHS finance team and MCH Senior Director to monitor spending, voucher submission, and budget modification process as needed, • Identify, promote and support collaboration between the FYPS program and other PHS and non-PHS services to ensure patients and participants can benefit from all services as appropriate. Specifically as MCH Administrative Coordinator: • Process purchase requests, contract development, and other administrative tasks to support the MCH unit., • Help coordinate unit-wide activities such as Cool Culture, Health Bucks, the MCH Annual Family Picnic and more., • Oversee the MCH All Staff SharePoint and associated files and support Standard Operating Procedure (SOP) development across the unit., • Provide back-up scheduling support for the NYC Breastfeeding Warmline., • Support unit-wide quality assurance and reporting activities., • Other tasks as needed in support of MCH programs. Qualifications and Requirements: • Bachelor’s degree in related field., • Previous supervisory experience required; previous experience in supervising community-based peer support programs preferred., • Previous experience as a Family Peer Advocate or Youth Peer Advocate preferred., • The Family and Youth Peer Support program requires that candidates for this position must bring their own lived experience of navigating social systems. This can include:, • Lived experience as a parent/guardian with a child for whom they had to advocate for and navigate child serving systems, or;, • Lived experience as a youth who has first-hand experience with social, emotional, medical, developmental, substance use, and/or behavioral challenges, and has experience receiving mental health services and/or navigating a child-serving system, • Keenness for managing administrative tasks according to procedures, such as purchasing trackers, inventories, distribution log, and keeping both physical and digital files up to date., • Demonstrated experience with great attention to detail, maintaining tracking systems, and managing and following through on multiple tasks., • Demonstrated experience using Microsoft Office products including Excel. Must have basic working knowledge of Excel. Benefits: • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403 (b) + employer matching and discretionary company contributions., • College Savings Plan., • Ongoing training and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you. PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday to Friday 9:00am to 5:00pm 35 Hours per week

Job Description About Rising Ground Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported people but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. About the Role Care Management is a service model whereby all an individual’s caregivers communicate and interface so that the patient’s needs are addressed in a comprehensive manner. This is done primarily through a “care manager” who oversees and provides access to all the services an individual need to assure that they received everything necessary to prevent hospitalizations, stay healthy, and maintain stability... The Care Manager is ultimately responsible for the overall provisions and coordination of services to assigned caseload. The Care Manager guides program enrollees and their caretakers (legal guardians) through the health care system by assisting with access issues, developing relationship with service providers, and tracking interventions and outcomes. What You’ll Do • Obtains required Care Management enrollment consents from the individual or legal guardian, • Completes initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s most appropriate level of care management, • Responsible for the development and overall management of the patient’s Individualized Plan of Care., • Support adherence to treatment recommendations, • Monitor and evaluate a patient’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate, • Meets client monthly contact and billing requirements, • Meets Care Management documentation requirements in a timely and accurate manner by effectively utilizing designated Care Management Portal and Electronic Health Records (EHRs), • Function as an advocate for clients within the agency and external service providers, • Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences, • Educate the child/caregiver on care of chronic conditions, immunization, screening and other preventive interventions, • Helps clients to obtain and maintain public benefits necessary to gain health care services, including Medicaid and cash assistance eligibility, Social Security, SNAP, housing, legal services, employment and training supports, and others, • Effectively communicates and shares information with the individual and their families and other caregivers with appropriate consideration for language, literacy and cultural preferences, • Conducts care planning meetings/conferences and serves as an interdisciplinary team member to effectively provide/coordinate comprehensive and holistic care, • Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services, • In the event of hospital admissions, actively engages in the discharge planning process ensuring that the patient has all recommended post discharge services in place prior to discharge, • Attends and participates in ongoing staff development trainings to enhance skills needed to effectively meet the demands of the Care Manager position, • Ensure that child has periodic evaluations and follow up treatment for dental, vision and hearing care, following Medicaid EPSDT guidelines, • Other duties as assigned Your Qualifications • Minimum Bachelors in a Human Services related field with two years’ experience, • Bilingual Spanish is preferred, • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare and/or other systems as well as those receiving preventive services, • Experience providing service coordination and information, linkages, and referrals for community-based services, • Excellent writing, communication, and organizational skills, • A passion for serving children and families with special needs, • Ability to travel to community-based agency offices, participant’s communities, and homes within assigned catchment area, • Ability to receive feedback to professionally grow and/or improve Supervisory Responsibility Yes/No Work Environment: Clinic/Field/Corporate Office Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday - 1333 Broadway, Manhattan office temporarily for a year or so until they lease a new location hub in the Bronx. Salary expectations: 50-55k. Additional Requirements: • Authorized to work in the U.S., • Ability to work in-person in New York City (NY) for at least 3 days or more per week., • Ability to travel to other Rising Ground sites (if required) Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description Who are we? Helping you have healthy hair has been our mane goal since 2007. No matter your hair type – straight, curly, fine, fragile, or coily – our range of gentle brushes will leave you with healthier-looking hair and less breakage. With tools for every stroke of your routine, from massaging to detangling and blow-drying to styling, they’re your daily dose of confidence. So, you can take on whatever tangles life throws your way. The Role We are seeking a strategic and analytical Junior Ecommerce Manager with a proven track record of helping scale growth on Amazon. This role reports to Tangle Teezer’s Director of Sales, US and will focus on both the day to day and long-term success of Tangle Teezer’s Amazon North American business. This highly visible role also supports the growth of other e-commerce marketplaces such as Tik Tok Shop and collaborates internally to drive growth across the e-commerce landscape. What does success look like: • Help define and achieve growth targets through planning and implementation of effective advertising strategies, promotions, site content optimization and assortment analysis., • Work closely with Amazon agency in day-to-day support of the business with a focus on operational excellence, achieving sales goals and profit., • Leads Business Communication & Coordination - Communicates information and customer needs across Tangle Teezer. Organizes and facilitates both internal and external teams to support Amazon’s robust 3P Business., • Collaborate with Trade Marketing team to develop compelling PDP content, A+ Premium content, and storefront content to drive traffic and conversion., • Develop brand store strategy in partnership with other internal stakeholders., • Through customer business planning, program development and communication, ensure complete execution of agreed-upon plans. This includes: • Monitor Sales performance against the business sales targets and take responsibility for results., • Managing new product launches from start to finish (including administrative details), • Monitor BSR and competitive activity and 3rd party seller landscape, proactively addressing any suppression issues and/or conflict with maintaining the buy box, including any Brand Registry issues., • Communicating and coordinating customer-specific promotions with agency and internal teams (including marketing, demand planning and operations) and tracking sales lifts., • Maintain all internal documents including Sell Thru Reports, Launch Trackers and Sales Forecasting Sheets to ensure proper communication., • Drive inputs into SKU-level sales forecasting, working closely with Demand Planning and Agency Business Manager to maintain optimal in stock rate despite seasonality and virality., • Manage all Amazon related operations including CX, listing and catalog management, account health and other relevant business operations. What we are looking for in you: • Highly organized, pro-active self-starter and self-motivated with teamwork attitude., • Exceptional attention to detail, organization and follow through skills., • Experience of at least 1-3 years supporting Amazon 3P business with working at Amazon a plus., • Working knowledge with the following: • Amazon Platforms – Seller Central, Amazon Advertising tools, Amazon Algorithm, • Digital Shelf – Keyword Optimization, Enhanced Content, Image and Video Best Practices, Buy Box, • Data Analysis & Reporting – Sales, Inventory, Traffic, Conversion, Consumer Insights, and other KPIs • Excellent analytical skills with the ability to interpret data and generate actionable insights., • Proficient in Excel: must be able to do VLOOKUP, pivot tables, and other basic formulas., • Ability to thrive in a fast-paced, dynamic environment., • Strong communication and collaboration skills, with the ability to work effectively across teams., • Proven ability to manage multiple projects and meet tight deadlines. What it means to be part of Tangle Teezer: At Tangle Teezer, being part of our PAC means being Proud, Authentic, and Championing each other every day. • Proud: We are passionately proud to do things differently, so we perform brilliantly-just like our hair tools., • Authentic: We welcome everyone as they are, we bring our true selves to work and show up as who we want to be. The good Stuff: For all your hard work and dedication, we have fantastic rewards for you – • ???? Flexible working hours with core hours from 10am to 4pm, • ???? Working 2 days in the office and 3 days from home, • ????salary of $90k, • ????Performance-related bonus of 10% based on annual salary, • ???? 25 days PTO, with the option to buy or sell PTO, • ????️‍♀️ 2 wellbeing days per year, • ❤️ 2 volunteering days per year, • ???? 10 days working from any location of your choice, • ???? Flexible public holidays—choose the standard public holidays or swap them for dates that are more meaningful to you, • ???? Enhanced family policies, • ???? Supportive Period & Menopause Policies, • ???? 401(k) scheme, • ???? Guardian for Dental insurance, Vision insurance, and Life Insurance., • ???? United Healthcare medical insurance, • ???? Office perks incl. free breakfasts, snacks, and Happy Hour., • ???? Meeting-free Fridays with an early 4:00 pm finish to kickstart your weekend! If you require a reasonable accommodation to participate in our hiring process, please let us know at any stage. Ready to join our team? Visit careers.tangleteezer.com to submit your application.

Job DescriptionDescription: The Floating Hospital provides exceptional and compassionate healthcare to families in need. Our commitment is the same as it was more than 150 years ago: unrestricted healthcare to all who walk through our doors. We provide care regardless of immigration and insurance status, or the ability to pay. The Floating Hospital welcomes individuals of all ages, from infants, school age children (5+), youth and adults. The Position: Under the direct supervision of the Vaccine Administration Manager, the successful LPN selected for this role will administer vaccines to patients across the life span, with a heavy emphasis on pediatrics. Prior experience working in a hospital or physician's office preferred. Main Responsibilities: • Reviews Medical Record for vaccination administration after receiving order from provider. Addresses any concerns with ordering provider., • Obtains correct vaccination(s) from refrigerator. Compares and confirms vaccination(s) and dose ordered to what was retrieved., • Correctly identifies patient in exam room using name and date of birth., • Administers vaccine(s) as ordered., • Disposes of medical waste and hazardous waste, as per OSHA guidelines and clinic protocols., • Documents vaccine type, manufacturer, lot number, and anatomical location of administration in the EHR., • Provides patient and/or guardian with most current Vaccination Information Sheet (VIS)., • Updates new VIS when notified by CDC and shares with Satellite site MAs., • Reviews CIR, generates list of needed vaccines and provides completed list to Front Desk/Registration Staff for recalls., • Updates and revises CIR of any patients’ information and scans vaccine records into EMR., • Monitors and records twice daily refrigerator and freezer temperatures, as well as minimum and maximum refrigerator and freezer temperatures, resetting the memory each time., • Assists MAs at Satellite sites with any questions/concerns as well as performs satellite-site visits for vaccine/refrigerator compliance when assigned., • Prepares Excursion Incident reports in conjunction with all Shelter site MA’s or other LPNs; calling manufacturers and sending completed reports review., • Prepares a Clinical Inventory Sheet (CIS) of the monthly inventory of all vaccinations at assigned site., • At LIC site, stock medication cupboard will be checked monthly for any expired medications; rotating oldest medications to front; discarding those already expired., • Reports VFC expired or spoiled vaccines electronically in the CIR for each specific site, and coordinates packaging of spoiled vaccines for pickup by the delivering entity., • Enters newly received vaccine information into EMR; i.e. vaccine name, manufacturer, lot number, expiration date, quantity., • Follows and demonstrates strict infection control guidelines to ensure proper clinic environment., • Follows sharps policy and procedure and demonstrates understanding., • Participates with clinical staff for in-service training, to ensure that nursing staff functions meet quality improvement standards., • Fluency in English and Spanish is required., • Minimum of two years of clinical experience; pediatric experience is REQUIRED., • Must have an active, unrestricted NYS LPN license., • Prior experience with EMR system.

Job Description LOCATION: Brooklyn, NY REPORTS TO: Care Management DEPARTMENT: Integrated Health - Care Management SCHEDULE: Full Time / Hybrid $1,000 Hiring Incentive AGENCY BACKGROUND: MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, Mercy First serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and develop their full potential. PROGRAM BACKGROUND: Mercy First is a proud member of the Collaborative for Children and Families Health Home serving youths 0 to 20 years of age. In Mercy First Health Home operations and in the Care Management role specifically, we are expected to honor the following core values which guide our activities and programs: • Services must be family-driven and youth-guided – based upon the strengths and needs of the child, youth and family., • Services must be individualized to meet each member’s established goals, outcomes and needs., • Supports offered to families and children must be community based, with the focus of services as well as system management resting within a supportive, adaptive infrastructure at the community level., • To the fullest extent possible, service models should follow evidence-based practices of care and treatment, and should be trauma-informed Within the Health Home structure, the Care Manager plays a critical role in achieving the overall goals for coordination, integration and partnership in the delivery of care to children and families with complex needs. The Care Manager develops and implements a patient-centered, comprehensive Plan of Care for the member, in partnership with his/her caregivers and providers. The Care Manager also is a central point of contact for the family and child, to ensure that their needs are being met, their voices are heard, and their needs and preferences are integrated into plans of care. Likewise, the Care Manager is the key link among all service providers for each family, working to ensure that all providers are operating with complete, current and consistent information, and that they are aligned in the goals they each are pursuing with the family and child. POSITION SUMMARY: The Care Manager is ultimately responsible for the overall provision and coordination of services to assigned caseload. The Care Manager guides program enrollees and their caretakers (legal guardians) through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. REQUIRED QUALIFICATIONS: • Bachelors in social work or Associates in related field, • Bi-Lingual Spanish, • 2 years of related work experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare and/or other systems as well as those receiving preventive services., • Experience providing service coordination and information, linkages, and referrals for community-based services., • Excellent communication skills (verbal and written), • Proficiency in Microsoft Word and Outlook, • Ability to engage with clients, • Understanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and Social Justice. RESPONSIBILITIES: • Obtains required Care Management enrollment consents from the individual or legal guardian, • Completes initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s most appropriate level of care management., • Responsible for the overall management of the patient’s Individualized Plan of Care., • Develop a patient centered Individual Plan of Care and complete assessments., • Support adherence to treatment recommendations, • Monitor and evaluate a patient’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate., • Meets client contact requirements (keeping in mind that caseloads may be “blended”):, • Care Managers serving children will be required to have in-person visits with members on a consistent schedule as per the mandates of their acuity level (high, medium, or low)., • Meets Care Management documentation requirements in a timely and accurate manner by effectively utilizing designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records as needed., • Functions as an advocate for clients within the agency and with external service providers, • Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences, • Educate the child/caregiver on care of chronic conditions, immunization, screening and other preventive interventions., • Help clients obtain and maintain public benefits necessary to gain health care services, including Medicaid and cash assistance eligibility, Social Security, SNAP, housing, legal services, employment and training supports, and others., • Effectively communicates and shares information with the individual and their families and other caregivers with appropriate consideration for language, literacy and cultural preferences., • Conducts care planning meetings/conferences and serves as an interdisciplinary team member to effectively provide/coordinate comprehensive and holistic care, • Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services, • In the event of hospital admissions, actively engages in the discharge planning process ensuring that the patient has all recommended post discharge services in place prior to discharge, • Attends and participates in ongoing staff development trainings to enhance skills needed to effectively meet the demands of the Care Manager position, • Ensure that child has periodic evaluations and follow up treatment for dental, vision and hearing care, following Medicaid EPSDT guidelines, • All other duties, as needed, by CCFHH BENEFITS/PERKS: • A comprehensive health insurance package including medical, dental and vision plans for you and your family, • 403B retirement benefits, • Employer-paid life insurance and long-term disability insurance, • Generous paid time off (vacation, personal, sick, 12 paid holidays), • Free employee assistance program through National EAP, • Insurance discounts for our staff and their families, • Trainings to support professional and personal development, • Employee wellness program Hiring Incentive - $1,000 after 500 worked hours MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment. Company DescriptionWe are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities. We are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future. MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.We are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.\r\n\r\nWe are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future.\r\n\r\nMercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.

Job Description Job Summary: Care Management is a service model whereby all of an individual's caregivers communicate and interface so that the member's needs are addressed in a comprehensive manner. This is done primarily through a "care manager" who oversees and provides access to all of the services an individual needs to assure that they receive everything necessary to prevent hospitalizations, stay healthy, and maintain stability. The Care Manager is ultimately responsible for the overall provision and coordination of services to assigned caseload. The Care Manager guides program enrollees and their caretakers (legal guardians) through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. Job Responsibilities: • Obtains required Care Management enrollment consents from the individual or legal guardian, • Completes initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s most appropriate level of care management, • Responsible for the development and overall management of the patient’s Individualized Plan of Care., • Support adherence to treatment recommendations, • Monitor and evaluate a patient’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate, • Meets client monthly contact and billing requirements, • Meets Care Management documentation requirements in a timely and accurate manner by effectively utilizing designated Care Management Portal and Electronic Health Records (EHRs), • Functions as an advocate for clients within the agency and external service providers, • Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences, • Educate the child/caregiver on care of chronic conditions, immunization, screening and other preventive interventions, • Helps clients to obtain and maintain public benefits necessary to gain health care services, including Medicaid and cash assistance eligibility, Social Security, SNAP, housing, legal services, employment and training supports, and others, • Effectively communicates and shares information with the individual and their families and other caregivers with appropriate consideration for language, literacy and cultural preferences, • Conducts care planning meetings/conferences and serves as an interdisciplinary team member to effectively provide/coordinate comprehensive and holistic care, • Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services, • In the event of hospital admissions, actively engages in the discharge planning process ensuring that the patient has all recommended post discharge services in place prior to discharge, • Attends and participates in ongoing staff development trainings to enhance skills needed to effectively meet the demands of the Care Manager position, • Ensure that child has periodic evaluations and follow up treatment for dental, vision and hearing care, following Medicaid EPSDT guidelines, • Other duties as assigned Qualifications • Bachelors of Arts or Science with two years’ experience, • Bilingual Spanish is a plus, • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare and/or other systems as well as those receiving preventive services, • Experience providing service coordination and information, linkages, and referrals for community-based services, • Excellent writing, communication, and organizational skills, • A passion for serving children and families with special needs, • Ability to travel to community-based agency offices, participant’s communities, and homes within assigned catchment area, • Ability to receive feedback to professionally grow and/or improve, • Proven self-management abilities, including meeting deadlines, ensuring compliance with agency policy and procedures, and overseeing complete and timely maintenance of agency records, in accordance with contractual requirements Supervisory Responsibility No Work Environment: Normal Position Type/Expected Hours of Work: M-F 9-5, but hours may need to be flexed for some evening or early morning appointments Travel (if required): Ability to work in the field and make visits to people supported homes, hospital visits, school, etc. Via public transportation or personal vehicle. Physical Requirements: Ability to walk 5 blocks, ability to climb stairs Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description OTE: $300K Role: Senior Enterprise Account Executive: We are looking for an exceptional Senior Enterprise Account Executive to join our rapidly growing Go-To-Market Team. This is a remote role (in the U.S) and we are looking for Sr. AEs throughout the United States (Adeptia Corporate HQ - Chicago, IL). Role Responsibilities: • Build a qualified pipeline by leveraging a mix of outbound prospecting, inbound leads and working with your sales development team members., • Successfully manage the entire sales process from prospecting to close leveraging our standardized selling process and MEDDPIC qualification process, • Meet and exceed quarterly / annual sales targets via new logo acquisitions and existing client renewals / upsells, • Understand customer needs and requirements through effective discovery, qualification and scoping process, • Effectively be able to share knowledge of customer’s technical environment and demonstrate product once ramped, • Maintain accurate territory pipeline and forecast system, • 8+ years of experience in a full cycle, closing role, • Minimum 4 years of experience handling and owning relationships with enterprise companies (revenue of $1B+)., • Proven track record of consistently meeting and exceeding Growth sales quota ($1M+ SAAS revenue), • Experience selling to multiple personas across IT and business (business champion to C-Level), • Excellent presentation skills with strong written, verbal & negotiation skills, • Strong computer skills, including hubspot, salesforce, G-suite and MSFT apps, • Bachelor’s Degree require, • Bonus:, • Previous Sales Methodology (MEDDPIC) training, • Experience selling SaaS integration solutions Adeptia is the place to be: There's never been a better time to join Adeptia Inc. We are poised to dominate the Enterprise integration platform space in 2023/2024. Here are a few reasons why: • 175 Employees and scaling fast, • 165 Enterprise customers (Fidelity Visa, Voya, Guardian Insurance, Amerisourcebergen) to name a few, • Over 100+ Portfolio companies with 400+ “add-on” acquisitions, • Shared best practices to ensure Adeptia’s successful scale and exit, • Perks And Benefits:, • Competitive salary, • Comprehensive healthcare benefits and 401(k), • Eligible for equity in the company Company DescriptionWho We Are Adeptia is a leading provider of automated business-to-business (B2B) data connectivity and integration solutions. Adeptia is an integration software company focused on connecting businesses together. Adeptia’s enterprise-class B2B integration platform helps companies to fast-forward revenues and reduce operational costs by speeding up customer and partner data integration and streamlining ongoing information exchange. Adeptia’s unique differentiator is an AI-powered automated business application that enables non-techie business users to make new B2B data integration exchanges. Adeptia customers report 80% faster set up of new business partner integration.Who We Are\r\n\r\nAdeptia is a leading provider of automated business-to-business (B2B) data connectivity and integration solutions. Adeptia is an integration software company focused on connecting businesses together. \r\n\r\nAdeptia’s enterprise-class B2B integration platform helps companies to fast-forward revenues and reduce operational costs by speeding up customer and partner data integration and streamlining ongoing information exchange. Adeptia’s unique differentiator is an AI-powered automated business application that enables non-techie business users to make new B2B data integration exchanges. Adeptia customers report 80% faster set up of new business partner integration.

Job Description We are looking for a dynamic and compassionate Care Coordinators youth in Foster Care. In this role you will guide program enrollees and their caretakers (legal guardians) through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. Good Shepherd Services is a leading youth development, education and family service agency with more than 80 programs that serve over 30,000 children, youth and families each year. We give vulnerable youth in New York City the opportunity to take ownership of their future. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference! Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: Bronx, New York 10453 Hours: 35 hours, Non-Exempt Salary: $46,000-$51,000/Year Major Duties: • Obtains required Care Management enrollment consents from the individual or legal guardian, • Completes initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s most appropriate level of care management., • Responsible for the overall management of the patient’s Individualized Plan of Care. Through the creation of an Individual Plan of Care the Care Manager is able to:, • Coordinate the enrollee’s provision of services including as per their acuity level., • Support adherence to treatment recommendations, • Monitor and evaluate a patient’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate., • Meets client contact requirements (keeping in mind that caseloads may be “blended”):, • Care Managers serving children will be required to have some face-face visits on a consistent schedule as per the mandates of their acuity level (high, medium, or low)., • Meets Care Management documentation requirements in a timely and accurate manner by effectively utilizing designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as needed, • Functions as an advocate for clients within the agency and external service providers, • Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences, • Educate the child/caregiver on care of chronic conditions, immunization, screening and other preventive interventions., • Helps clients to obtain and maintain public benefits necessary to gain health care services, including Medicaid and cash assistance eligibility, Social Security, SNAP, housing, legal services, employment and training supports, and others., • Effectively communicates and shares information with the individual and their families and other caregivers with appropriate consideration for language, literacy and cultural preferences., • Conducts care planning meetings/conferences and serves as an interdisciplinary team member to effectively provide/coordinate comprehensive and holistic care, • Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services, • In the event of hospital admissions, actively engages in the discharge planning process ensuring that the patient has all recommended post discharge services in place prior to discharge, • Attends and participates in ongoing staff development trainings to enhance skills needed to effectively meet the demands of the Care Manager position, • Ensure that child has periodic evaluations and follow up treatment for dental, vision and hearing care, following Medicaid EPSDT guidelines, • All other duties, as needed Qualifications: Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelors of Arts or Science with two years’ experience required, • Registered Nurse or Licensed Practical Nurse with two years’ experience, • A Master’s Degree in related field (License preferred), • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare and/or other systems as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care, • Experience providing service coordination and information, linkages, and referrals for community-based services.

Job DescriptionWho Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Have you wondered why you’re stuck filling out a paper form to renew a permit? What about not being able to reserve your favorite pickleball court from your phone? Kaizen Labs is redefining government technology and building solutions across parks & recreation, permitting, citizen engagement, and more. We recognize that incumbent software systems are inefficient and sometimes broken. That’s why we believe residents and public servants across America’s 85,000 government agencies deserve access to modern, trusted software that rivals what we use in our daily lives. Kaizen’s software currently serves 25 million residents across the country. Some of our partners include the City of Santa Clarita, Vail Recreation District, and Pima County. Most recently, we launched day pass software for 20 million visitors across Maryland’s state parks. Here is a quick video capturing the essence of our work with Pima County, AZ! Founded in 2022 and based in New York City, we’re backed by Accel and Andreessen Horowitz. Our team of 25 (and growing) is eager to leave a lasting impact on the public services that are so critical to our health, safety, and wellness. Location This is a hybrid role. You will be expected to join our team in person in New York City for three days a week. The Role We’re looking for a Product-Led Deployment Strategist to serve as the connective tissue between our customers and our Engineering, Product, and Design (EPD) org. In this high-impact role, you’ll drive complex customer launches, shape product direction through frontline insights, and help scale mission-critical implementations across the country. This role sits at the intersection of implementation, product, and strategy. You’ll operate with autonomy, build trusted relationships with customers, and collaborate across teams to deliver outcomes that matter for public institutions. It's a great fit for someone who wants to stay close to both user impact and technical execution. Who You Are * You’ve led complex software deployments in ambiguous environments, rolling up your sleeves to both define the direction and do the work. * You’re equally comfortable mapping a technical workflow as you are translating it for a non-technical stakeholder. * You think in systems - not just about how software gets shipped, but how it’s adopted, scaled, and improved over time. * You bring structure to chaos and are energized by problem-solving in fast-moving contexts. * You care deeply about public institutions and believe technology can help them serve communities more effectively. What You’ll Do * Run high-stakes deployments: Own end-to-end delivery of complex customer launches—from scoping and configuration to go-lives and ongoing success. * Translate the voice of the user: Surface real-world insights from customers and turn them into structured feedback for the EPD team. * Unblock and align teams: Collaborate with product, design, engineering, and sales to troubleshoot issues, resolve ambiguity, and move work forward. * Act with urgency and empathy: Whether it’s debugging a data sync or crafting a training deck, you’ll do what it takes to support customers. * Build for scale: Contribute to implementation playbooks, internal tooling, and documentation to make our deployments more repeatable and effective. * Advise with credibility: Serve as a trusted partner to public sector customers, helping them adopt Kaizen and rethink how they deliver services. What You Bring * 5+ years of experience in software implementation, deployment, or product-adjacent roles (e.g., Implementation Consultant, Solutions Architect, Product Manager) * A proven track record of leading complex software rollouts - especially in public sector, civic tech, healthcare, or similarly complex environments * Technical fluency and experience translating user problems into product requirements and implementation plans * Strong cross-functional communication skills, from frontline users to C-suite executives * Familiarity with project management tools and processes (e.g., Jira, Linear, Asana, Monday) * A bias toward action, learning, and structure, especially in ambiguous or rapidly evolving contexts * A builder’s mindset - motivated to improve systems, tools, and documentation that benefit the whole team 💚 At Kaizen, we believe that great work starts with taking great care of our people. We’re building something meaningful, and that starts with a culture where people genuinely love to work. Here’s how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Silver, Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option 🏥 Dental, Vision & Financial Wellness You’re covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: * 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) * 🛡️ $100,000 in fully paid life insurance * 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. * 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility * 🚆 $50/month toward your commute * 🏡 One-time setup stipend (up to $750) for your home or NYC office * 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better * 🎉 $250/year for recreation - because fun matters * 📚 $500/year for professional development - because growth does too * 🍱 Expensed lunch three days a week when you're in the office * 💻 Company-provided laptop 🌴 Time Off to Recharge * 🌅 Unlimited PTO * 🇺🇸 All federal holidays off * ☃️ A company-wide winter break during the week of Christmas Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. Compensation Range: $100K - $150K

Job Description MEDICAL ASSISTANT/CLERK Full Time New York, NY The “TRUE HEALTH” and HEALTHCARE FOR ALL WOMEN OB-GYN. is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. Our Mission The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care. Our Vision Creating healthier communities by transforming the health care system one person at a time. JOB TITLE: Medical Assistant REPORTS TO: Nurse manager, Practice Manager The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. About the Role: The Medical Assistant plays a crucial role in ensuring the smooth operation of healthcare facilities by providing essential support to medical professionals and enhancing patient care. This position involves a combination of clinical and administrative tasks that contribute to the overall efficiency of the healthcare team. The Medical Assistant will be responsible for preparing patients for examinations, assisting with procedures, and managing medical records. By effectively communicating with patients and healthcare providers, the Medical Assistant helps to create a welcoming and organized environment. Ultimately, this role is vital in promoting patient satisfaction and ensuring high-quality healthcare delivery. Minimum Qualifications: • High school diploma or equivalent., • Completion of a medical assistant training program or equivalent experience., • High School Diploma or equivalent required, • Medical Assistant Certification required, • Basic CPR (BCLS) Certification, • Two years’ experience working in the health care field, • Capacity for covering Medical Assistants at all sites as needed, • Bilingual in English and Spanish/Creole required., • Experience in a clinical setting, particularly in a medical office or hospital., • Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA)., • Prepare patients for examinations by taking vital signs, medical histories, and assisting with physical exams., • Perform phlebotomy and specimen processing, ensuring proper sterilization and handling of medical instruments., • Assist healthcare providers during examinations and procedures, providing necessary support and ensuring patient comfort., • Manage administrative tasks such as answering phones, scheduling appointments, and maintaining accurate patient records., • Collaborate with the healthcare team to ensure seamless patient care and follow-up on treatment plans., • Promptly greets, assists, and directs patients and visitors in a pleasant and professional manner., • Responsible for patient check-in, registration, and check-out., • Instructs patient/guardian of documentation required for visit. On subsequent visits, verifies demographic and billing information to ensure accuracy., • Obtains patient demographic and insurance information, verifies insurance eligibility, and enters accurate information in the electronic health record., • Provides patients with an explanation of all registration forms, obtain patient/guardian signatures on required consents and acknowledgements, and scan all accurately completed registration forms in the electronic health record., • Navigates through insurance portals and accurately interprets coverage information such as the plan coverage description, copayment, primary care provider, etc./, • Schedules patients’ appointments in accordance with criteria established by the health center., • Performs appointment reminder calls and no-show calls., • Performs other clerical duties such as filling, photocopying, and scanning of medical records., • Assists with the preparation of patients prior to seeing practitioners., • Assists the practitioners with patient care in the conduct of clinical examinations and materials preparation, i.e., dressing changes, Pap Smear, etc., • Acts as a translator for patients as needed, • Responsible for taking vital signs, administering tuberculin tests, and performing procedures for specimen collection, routine eye screening, hearing tests, hematocrit, urinalysis, and urine culture, • Performs EKG and simple laboratory procedures, • Distributes lab reports to practitioners for review, • Provides patient counseling regarding procedures (Ex. lab tests), • Assist in the maintenance of inventories and stocking of supplies in examination rooms, nursing, and lab areas, • Maintains logs of required data as needed, • Communicates and coordinates with clinical and school staff to ensure timely patient care., • Acts as the patient’s advocate and liaison for preservation of patient's rights, • Participates in off-site screening projects as needed, • Participates in departmental QA and other patient related committees as needed, • Participates in outreach and community screenings as needed, • Participates in case management and patient surveys in maintaining quality assurance The required skills of medical assisting, phlebotomy, and vital signs monitoring are essential for daily patient interactions and clinical procedures. Proficiency in using medical instruments ensures that the Medical Assistant can assist healthcare providers effectively during examinations and treatments. Strong communication skills are vital for answering phones and scheduling appointments, as they help create a positive experience for patients. Attention to detail is crucial when processing specimens and maintaining accurate medical records, as it directly impacts patient care. Additionally, the ability to work collaboratively with a healthcare team enhances the overall efficiency and effectiveness of the medical practice. SALARY: $18.00/hour MORE INFORMATION: This is a non-exempt position. The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Description FRONT DESK RECEPTIONIST Full Time New York, NY The “TRUE HEALTH” and HEALTHCARE FOR ALL WOMEN OB-GYN. is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. Our Mission The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care. Our Vision Creating healthier communities by transforming the health care system one person at a time. JOB TITLE: Front Desk Receptionist REPORTS TO: Practice Manager/Administrative Manager The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. About the Role: The Medical Receptionist plays a crucial role in ensuring the smooth operation of our healthcare facilities located in Brooklyn, Fresh Meadows, and Great Neck. This position is responsible for managing patient interactions, scheduling appointments, and maintaining accurate patient records, which are essential for providing high-quality healthcare services. The Medical Receptionist serves as the first point of contact for patients, creating a welcoming environment and addressing inquiries with professionalism and empathy. By efficiently handling administrative tasks, the Medical Receptionist contributes to the overall patient experience and supports healthcare providers in delivering effective care. Ultimately, this role is vital in fostering a positive relationship between patients and our healthcare team, ensuring that all administrative processes run seamlessly. Minimum Qualifications: • High school diploma or equivalent., • Proven experience in a medical office or healthcare setting., • Strong organizational skills and attention to detail., • Excellent communication and interpersonal skills., • Certification as a Medical Administrative Assistant., • Experience with medical billing and coding., • Bilingual abilities to assist a diverse patient population., • Familiarity with HIPAA regulations and patient privacy practices., • Previous experience in a fast-paced healthcare environment., • High school diploma or equivalent required, • Bilingual in English and Spanish/Creole required, • Proficient computer skills (i.e., Microsoft Office & Outlook), • Good customer service and communication skills, • Ability to multitask and pay attention details, • One (1) year clerical experience in a medical setting preferred, • Greet patients and visitors in a friendly and professional manner., • Manage appointment scheduling and confirm patient visits., • Maintain and update patient records and ensure confidentiality., • Handle phone calls, respond to inquiries, and provide information about services., • Process patient insurance information and assist with billing inquiries., • Promptly greets, assists, and directs patients and visitors in a pleasant and professional manner., • Responsible for patient check-in, registration, and check-out., • Instructs patient/guardian of documentation required for visit. On subsequent visits, verifies demographic and billing information to ensure accuracy., • Obtains patient demographic and insurance information, verifies insurance eligibility, and enters accurate information in the electronic health record., • Provides patients with an explanation of all registration forms, obtain patient/guardian signatures on required consents and acknowledgements, and scan all accurately completed registration forms in the electronic health record., • Navigates through insurance portals and accurately interprets coverage information such as the plan coverage description, copayment, primary care provider, etc., • Verifies whether a referral or pre-authorization of medical necessity is required for visit., • Assists patients with changing their primary care provider if applicable., • Enters eligible patients into the sliding scale program and enter all necessary information in the electronic record., • Collects and processes payment due for visit and complete the daily cash reconciliation process., • Schedules patients’ appointments in accordance with criteria established by the health center., • Performs appointment reminder calls and no-show calls., • Manages a large volume of incoming calls on a multi-line phone system. Handles all calls politely and professionally and refers calls to the appropriate staff member., • Communicates and coordinates with physicians and/or clinical staff to ensure timely patient care., • Records and relays messages to the appropriate staff member., • Opens, sorts, and distribute mail and faxes., • Performs other clerical duties such as filling, photocopying, and scanning of medical records., • Provides coverage in other departments or health centers as needed The required skills for this position, such as strong organizational abilities, are essential for managing multiple tasks efficiently, including scheduling appointments and maintaining patient records. Excellent communication skills are utilized daily to interact with patients, answer their questions, and provide them with necessary information about their healthcare services. Proficiency in electronic health record systems is critical for accurately documenting patient information and ensuring that healthcare providers have access to up-to-date records. Preferred skills, such as knowledge of medical billing and coding, enhance the Medical Receptionist's ability to assist with insurance inquiries and streamline the billing process. Additionally, bilingual abilities can significantly improve patient interactions, making healthcare more accessible to a diverse community. SALARY: $18.00/hour MORE INFORMATION: This is a non-exempt position. The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Description Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. Position Summary: We’re looking for a compassionate, respectful professional full-time professional Healthcare Case Manager for our Jackson Heights location. The successful candidate will ensure the quality care of the Apicha CHC’s patients by promoting quality, and cost-effective outcomes. Provide case management services to children, families, and adults to ensure the services they receive are appropriate for their specific needs. A Healthcare Case Manager also works with the patient’s support systems to make sure care arrangements are in line with the needs of the patients with the input of the Care Team from multidiscipline. Job Responsibilities: • Client Services and Direct Care – provide proactive primary case management to Apicha’s Primary Care Clinic including intake, comprehensive assessment/reassessment, and individualized care plan development to ensure access to medical care and other services including communication with Apicha multidisciplinary care learn at regular intervals to ensure patients have positive health outcomes., • Work closely with the multidisciplinary care team, patient’s families/social support, and other services providers with interdisciplinary approaches at regular intervals to ensure patients have positive health outcomes conducting monitoring and evaluation of progress., • Engage patients and families in developing positive, trusting relationships to healthcare., • Help to manage emotional distress on the part of the patient or their family in resolving crisis situation. Use discretion and judgment when determining an appropriate course of action., • Build and maintain professional relationship with patients, as well as business type relationship with outside service providers., • Manage conflict, promote change and growth, and facilitate self-management of all patients., • Provides clinic-based health education in conjunction with regularly schedules primary care visits., • Obtain prior authorization for pharmacy and/or medical services as required by patient’s health insurance plan., • Represent Apicha CHC to promote services and recruit patients specifically individual with low income and/or community of color including participate in events, • Collaboration and Services – use strong collaborative abilities to put together plans for patient care by working with patients and their families to discover their specific needs and coordinating with outside companies to ensure proper care., • Identify, coordinate and link patients with additional services, e.g. specialty care, entitlements, mental health and substance use treatment, comprehensive case management, community follow-up case management, AIDS Drug Assistance Program (ADAP), as needed and report outcome to the multidisciplinary care team including timely follow-up., • Response to telephone, e-mail, referral inquiries of services available at the Agency and other requests for information in timely manner., • Work as a part of multidisciplinary care team and for continuous quality improvement (CQI) activities as a part of Department of Support Services., • Communicates in a timely manner with the multidisciplinary care team (medical providers, therapist, patient’s legal guardian, psychiatrist, pediatrician, and other specialty case manager) about missed or rescheduled appointments and any special assistance required, i.e. interpreter, transportation, and/or cultural to ensure continuity of care., • Participates internal and external meetings/trainings including assists as requested and appropriate., • Compliance – maintains patient’s records in an updated (real-time), organized, and legible condition including completes and submits pertinent forms, reports, and summaries in a timely manner., • Maintain accurate records of services rendered., • Maintain accurate reporting in both electronic and paper record to ensure and meet all documentation and data reporting requirements of the center., • Adheres to Apicha CHC policy and procedure as required that inclusive of NYC, NYS, and Federal requirements, as well as Apicha’ s Department of Support Services. Qualifications: • Bachelor’s degree in related field (i.e., health, nursing, mental health, child and family studies, public health, or other human services fields) with 2 years of qualifying experience required. May consider bachelor’s degree in non-related field with 4 years of relevant work experience., • Experience working with target populations strongly preferred. The target populations: including but not limited to: children and family, individuals with Serious Mental Illness, developmental disabilities, serious substance use disorders (SUDs), Individuals with high risk of or living with HIV/AIDS, chronic hepatitis, and other individuals with social needs., • Fluency in Spanish or one of Asian languages preferred., • Excellent written and verbal communication skills in English required., • Ability to work effectively in both a collaborative as well as individual setting, • Ability to use and adapt to various applications (Outlook, Word, Excel, PowerPoint, eCW, eICARE, AZARA, HCS, MAPP, Healthix, PSYCKES, etc.) required., • Excellent customer service skills to assist in resolving patients and/or providers concerns., • Ability to work flexible hours including some evenings and weekends required., • Ability to multitask and manage multiple projects in a stressful environment is strongly recommended. At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 11 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.