Guest services jobs in Union City, New Jersey - Page 11Create job alerts

Job DescriptionJob Description United Security Services, Inc. is a fast growing company with many opportunities for growth and advancement. We are security professionals with hospitality-focused training. Once on board, security personnel deliver essential customer service, exercise knowledge in problem solving and use their exceptional service skills. We are proud of our employees and only hire people who care about our clients and about the businesses and facilities in which they serve. From security officers to security management, United States Security Service employees thrive on providing exceptional service. We seek to employ qualified security professionals for a high profile hotel, located in a Midtown Manhattan location. Requirements • A valid New York State Security Guard license, • All Security training must be up to date, • High School Diploma or GED preferred, • Flexible availability to work, • F03 COF Fireguard License, • CPR Certified, • 1 Year of verifiable security experience, • Prior hotel security preferred, but not required, • Must be able to stand, patrol, and work outdoors if necessary, • Strong Computer skills (Typing, Internet, MS Office), • Provide a safe and welcoming environment for guests and fellow hotel personnel, • Patrol guest areas for unusual, dangerous, or illegal activity and unauthorized individuals, • Respond to Medical Emergencies, provide basic first aid to injured colleagues and guests, • Maintaining exceptional communication, hospitality, and interpersonal skills, • Complete security checks and follow post orders as directed by the hotel, • Report necessary incidents and occurrences during each scheduled shift, • Keep a log with hourly entries, • Conduct employee bag checks, • Access control of all contractors coming in to the property NY License No. 11000186816

Job Description Are you a FUN, creative makeup artist looking to build an INCREDIBLE career in beauty? Do you want to be part of a FAST growing salon group in Brooklyn? The most EXCITING salon in Brooklyn is looking for fun, dedicated makeup artist/receptionist for their newest salon in Dumbo, providing services on Saturdays & Sundays. This position is the first point of contact for all existing and potential guests of the salon, therefore the ideal candidate must represent the salon well as a first impression. This position reports directly to the Operations Manager, and works closely with location managers as well as the salon's owners. Duties include: • Answering a multi-line phone system, and directing calls as needed, • Replying to client emails and online reviews, • Creating marketing campaigns to increase client count, • Community outreach for neighborhood businesses and residents, • Planning salon business and events based on sales goals, • Tracking inventory as well as entering new product into computer systems, • Ordering salon's supplies, • Working closely with salon's owner to plan salon events, • Providing makeup services for clients, including Bridal & Special Events The ideal candidate must have: • Outstanding written and communication skills, • A friendly and inviting demeanor- Strong organizational skills, • A willingness to assist other team members when needed, • Previous salon or hospitality experience Applicant Requirement • Applicants must submit a resume, • Applicant must submit a portfolio of their work, • Applicant should have experience in event makeup, • Must be able to work on Saturdays & Sundays Compensation: $16/Hour + Commission Powered by JazzHR F0H23QsNlZ

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Location: NY - New York, • Job Type: Full Time, Part Time, • Rate: $18/Hrr + TipsNow Hiring for Shift Leader Apply On-line Today The primary responsibility of the Shift Lead is to set and achieve the highest standard in all areas of restaurant management which includes ensuring excellent guest service, team development, high quality foods, food safety, store cleanliness, and maximum profitability Shift Lead Manager Responsibilities. • Ensuring the highest level of guest service, • Establish daily accountability for registers by ensuring each register is properly funded the correct amount of cash and close out each register to ensure all funds are accounted for, • Adhere to Bareburger operating standards, • Monitor and supervise the timely arrival of scheduled employees, be aware of unforeseen challenges like scheduling conflicts and see to it the business is adequately staffed, • Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces, • Address customer concerns in reference to products, services rendered or employee interactions, • Actively seek to resolve any concerns while adhering to the company policy and standards of behavior, • Ensure proper approval for customer discounts, returns and exchanges while providing customer satisfaction and positive interaction with the company, • Train new employees on the policy and procedures of the company, from personal appearance to how to handle a negative customer experienceSkills & Job Qualifications, • 2 Years+ Restaurant Supervisory experience, • Exceptional guest service skills, • Be Polite, Infectiously Enthusiastic, High Energy, Respectful, and Hospitable, • Strong leadership skills and the ability to develop future leaders, • Previous restaurant/retail management experience in a fast-paced environment, • Decision making, • Knowledge of POS Systems, Microsoft Office, 3rd Party Delivery Platforms, • Quality Focus, • Transit Discount Program, • Paid Time Off, • Corporate Discount Programs, • Direct Deposit Bareburger is an Equal Opportunity Employer Bareburger is committed to providing equal employment opportunity in all of our employment programs and decisions. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Bareburger will be based on merit, qualifications, abilities and business needs and considerations. Discrimination in employment on the basis of any classification protected under federal, state or local law is a violation of our policy and is illegal. Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, religion, gender/sex, national origin, citizenship, sexual orientation, age, disability, predisposing genetic characteristics, veteran/military status, marital status, domestic violence victim status, or any other characteristic protected applicable federal, state or local law.

Job Description Job Title: Front Desk Agent Location: Best Western Plus- Secaucus, NJ Department: Front Office Reports To: Front Office Manager FLSA Status: Non-Exempt Job Summary: We are seeking a friendly and professional Front Desk Agent to join our team at Best Western Plus Secaucus. The ideal candidate will be the first point of contact for our guests, providing a warm welcome, efficient check-in and check-out processes, and exceptional customer service throughout their stay. The Front Desk Agent will handle guest inquiries, manage reservations, and ensure a seamless experience for all visitors. Key Responsibilities: • Greet guests upon arrival with a warm and friendly demeanor, ensuring they feel welcome., • Check guests in and out efficiently using the hotel's property management system., • Manage reservations, including modifications and cancellations, ensuring accuracy and attention to detail., • Respond to guest inquiries regarding hotel amenities, services, and local attractions with comprehensive knowledge., • Handle guest complaints and concerns professionally, ensuring swift resolution to enhance guest experience., • Process payments, maintain accurate billing, and manage financial transactions., • Assist with the coordination of guest services, such as transportation, room service, and special requests., • Maintain the cleanliness and organization of the front desk area and lobby., • Communicate effectively with other hotel departments to ensure guests’ needs are met., • Support the management team with administrative tasks and other duties as assigned. Qualifications: • High school diploma or equivalent; hospitality degree is a plus., • Previous experience in a front desk or customer service role preferred., • Proficient in computer systems, including property management software and Microsoft Office Suite., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and attention to detail., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Flexibility to work various shifts, including evenings, weekends, and holidays. Physical Requirements: • Ability to stand for long periods and lift up to 25 pounds., • Must be able to navigate the hotel’s premises and assist guests with their luggage when needed. What We Offer: • Competitive salary and benefits package, including health insurance, paid time off, and retirement savings plans., • Opportunities for professional growth and development within the company., • A dynamic and supportive team environment. If you are a motivated individual with a passion for hospitality and a desire to create memorable experiences for guests, we invite you to apply for the Front Desk Agent position at Best Western Plus Secaucus.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description JOB TITLE: Front Desk Agent, hourly rate $20.00. Night Audit Shifts rate of pay $22.00 REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Supervisor assists Spa Management with daily operations, including team leadership, reservations, and guest services. Responsibilities encompass training, inventory management, payroll, scheduling, and financial reporting. This role also supports the management of the front desk, lounge, locker rooms, and ancillary facilities, such as fitness centers or pools, where applicable. The Supervisor communicates clearly with guests and staff to address their needs and concerns while maintaining exceptional customer service standards. Additionally, the Spa Supervisor facilitates the timely and effective resolution of any guest or employee partner issues that arise throughout the day. Effectively communicates with guests and spa team to understand their needs and areas of concern, while maintaining a high level of customer service to maximize guest satisfaction and profitability. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s philosophy of “Flawless Service, Every Guest, Every Day” along with Spa policies and procedures., • Anticipate guest needs and maintain Spa and TRILOGY’s service standards, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and the spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Ensure proper daily coverage in all operational roles for seamless guest service experience., • Greet guests warmly, offering a welcoming atmosphere upon arrival. Use professional language and etiquette while providing comprehensive tours of the spa facility., • Provide extensive knowledge to thoroughly describe and guide guests through all spa services, treatments, retail products, and amenities., • Responsible for daily spa operations, including opening and closing functions, cash handling procedures, general facility maintenance, and nightly point-of-sale bank audit reconciliation., • Oversee the Spa Attache team to ensure that spa and salon appointments are booked professionally and accurately according to guest preferences while managing the appointment schedule for maximum booking opportunities., • Ensure the spa team consistently delivers exceptional service by utilizing training materials for new and existing protocols, monitoring performance, documenting compliance with service standards and policies, and motivating the team toward success., • Ensure Spa Attaches receive proper training and support and are informed about treatments, groups, and other promotions., • Lead by example in promoting, selling, and upselling spa services, packages, and retail products to guests., • Maintain cleanliness in the spa facility, lounges, and retail area throughout the day., • Execute and communicate promotions, including developing marketing links from the spa booking system., • Ensure the spa team adheres to safety, sanitation, and disinfection standards by properly cleaning and sanitizing products, rooms, tools, and equipment in compliance with TRILOGY and state regulations., • Resolve guest concerns and communicate any complaints or maintenance issues to Spa Management., • Assist Spa Management with departmental scheduling needs., • Support Spa Management in maintaining provider licenses and renewals., • Participate in regular inventory processes with Spa Management to ensure sufficient stock levels of retail and professional supplies., • Assist in monitoring inventory, ordering product supplies, and preparing end-of-month reports., • Conduct daily inspections of the treatment room checklist, noting inconsistencies while collaborating with the spa support staff., • Support Spa Management in achieving monthly sales goals., • Assist the Spa Management with interviewing, hiring, onboarding, and training processes., • Provide support to the Spa Management team during all Group and VIP events., • Attend all relevant spa and hotel/resort meetings, such as staff meetings, hotel pre-con meetings, daily stand-ups, and weekly operations meetings., • Must have a minimum of 2-year College associate’s degree or any other combination of education, training, and experience that provides the required knowledge, skills, and capabilities., • Previous Supervisory experience preferred., • At least 1-3 years’ experience in customer service, spa, hospitality, sales, and/or retail., • At least 1 year of luxury retail sales experience., • Must be sales-driven and have a customer service-oriented personality, as the position requires making spa/product recommendations and selling products and services., • Must be polished, professional, and strong command of written and verbal English., • Must be organized, proactive, and highly attentive to detail., • Must be proficient in Microsoft Office (Outlook, Word, Excel)., • Previous experience with Booker, Book4Time, Spa Soft preferred., • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off

Job Description Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. * Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. * Meet or exceed sales goals set by the Salon Manager. * Explain, sell, recommend FACE FOUNDRIÉ products. * Work with the Salon Manager to notify when supplies are low. * Assist in all in-store operational processes. * Ensure store standards are adhered to at all times. * Accurately follow all company time keeping procedures. * Attend mandatory training and team meetings. * Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. * Responsible for keeping the store clean and fully stocked at all times. Experience * Guest Service Experience (1 year) * Sales and Marketing Experience * Salon Experience Preferred * Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.

Job Description Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: • Act in accordance with all security and emergency procedures and manage the instigation of these, as required, • Ensure that all Guest complaints managed, recorded, and resolved promptly, • Support the Night Auditor with all Front Desk and accounting related duties, • Produce nightly reports, as required, • Inform Departments of special requests, early/late departures, room changes and other Guest requests, • Maintain good communication and work relationships in all hotel areas Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: • Positive attitude and good communication skills, • Commitment to delivering a high level of customer service, • Excellent grooming standards, • Flexibility to respond to a range of different work situations, • Two years Front Desk experience, • Knowledge of the hospitality industry, • High level of IT Proficiency Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: * Competitive pay to recognize your impact * Medical, dental, and vision insurance to keep you healthy and thriving * Commuter benefits to make life easier * Employee discounts and free NAYA meals — because we believe in enjoying what we serve * Growth opportunities at every level — we invest in developing leaders from within * More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you! Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Summary: Our team members are responsible for all one-on-one interactions that take place across our communication channels (phone and emaill) and actively contribute to the overall experience of our guests. Inbound calls offer a variety of sales inquiries, general information about our products and resorts, account management support, and opportunities to provide helpful solutions to our guests. You will be part of a dynamic team at CSS whose opportunities for both personal and professional development are limitless! Job Specifications: * Starting Wage: $20.00/hr - $23.23/hr * Employment Type: Winter Seasonal 2025/2026 * Shift Type: Full Time hours available * Housing Availability: No Job Responsibilities: * Responsible for providing informed and accurate communications to guests about products and services offered for all ski resorts and properties in the Vail Resorts portfolio via telephone. * Able to provide an Experience of a Lifetime through positive guest interactions and strong attention to detail. * Work with managers to achieve monthly departmental goals. * * Must be able to maintain quality performance on incoming phone calls from guests with a goal of answering at least 85-90 calls per day. The calls will be a variety of sales calls, service calls, and service recovery. * Retaining significant amounts of information in order to provide the best customer service with the most accurate and helpful information. * An organized, responsible, punctual, accountable individual who has a sense of urgency and recognizes the importance of adhering to call center and customer service standards. * Ability to work well with the call center team as a whole. This means actively contributing at team meetings, maintaining flexibility in their scheduling, and a willingness to adapt to changes in workflow and environment as our business is ever-changing. * Other duties as assigned Job Requirements: * Minimum of one year call center experience and/or associates degree/college degree desired * Professional communication and phone etiquette skills required * Proficient computer and interpersonal skills required * Ability to handle a high volume of phone calls without interruption in a pleasant efficient manner * Position recquires a dependable, flexible, self motivated team oriented agent * Flexibility work schedule that may include weekend days, holidays, and evenings as needed. * Must be able to work through the end of the season, typically May. * Bilingual Desired. * Please upload a resume, your application will not be considered without one. Home Office Requirements: * Dedicated phone line required (VoIP is not permitted) * Private, secure, distraction free workspace * High speed wired internet connection; 20+mbps that is provided by a direct carrier (Satalite Internet is not permitted) The expected Total Compensation for this role is $20.00/hr - $23.23/hr. Individual compensation decisions are based on a variety of factors. Job Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons, • MORE employee discounts on lodging, food, gear, and mountain shuttles, • 401(k) Retirement Plan, • Employee Assistance Program, • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours), • Free ski passes for dependents, • Critical Illness and Accident plans Employees can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming. Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 508560 Reference Date: 05/28/2025 Job Code Function: Sales

Job Description Swingers – the crazy golf club is looking for a Operations Manager to join our team in Nomad! We offer excellent benefits and compensation of $75,000 - $90,000. The benefits: • Competitive Salaries with ample room for career growth, • Annual Bonus Eligibility, • 15 days of paid time off, plus additional days as you grow with the company, • Three different medical plans to suit you and your family’s needs, plus dental and vision options, • Free Telemedicine services through Healthjoy, • 401 (k) plans so you can invest in your future, • Voluntary Life Insurance with employer contribution, • Short Term Disability Insurance, • Access to Swingers Benefits Hub, which provides exclusive discounts on every-day purchases, • Easy to use Pre-Tax Transit & Parking benefits so you can save on your daily commute, • Flexible Spending Accounts (FSA), Dependent Care & Health Savings Accounts (HSA), • 8 weeks of Swingers Paid Parental Leave after 1 year of employment About us: Swingers is a global hospitality and leisure brand dedicated to creating immersive, one-of-a-kind venues that offer premium guest experiences through unparalleled hospitality, healthy competition, and serious fun. The unique crazy golf experience, originally founded in London, transforms traditional mini-golf into an exciting game enhanced with DJs, craft cocktails, and gourmet street food, creating the ultimate competitive adventure. After establishing its roots in the UK, Swingers successfully expanded into the US, with locations in New York City’s NoMad, Washington D.C.’s Dupont Circle, Las Vegas, and soon-to-open venues in Boston and beyond. Check it out for yourself: Swingers.club/US or The role: The Operations Manager has two main purposes day-to-day: ensuring the seamless operation of the venue, and overseeing all activities related to service and entertainment. With an overriding focus on team and guest experience, the Operations Manager - Service balances operational excellence, commercial acumen, safety compliance and a developing display of emotional intelligence. Our perfect candidate has: • Minimum 5 years’ experience in a management role within high volume, quality cocktail bar/venue, • TIPS alcohol certification, • Food handling certification, • Excellent communication at all levels, • Strong leadership ability, • Strong financial acumen, • The ability to manage under pressure and make decisions in real time, • The experience to operate at a high level under the direction of the management team, • The ability to manage multiple operational and managerial tasks simultaneously, • Personal maturity to deal with confidential information and/or issues with discretion and sound judgment, • The capability to meet the physical and scheduling demands of the position, including walking, standing, or lifting heavy items for extended periods, and working nights, weekends, and holidays An essential function of this position is to be on premises to perform all work requirements. Necessary reasonable accommodations based on disability, pregnancy, gender identity, sincerely held religious beliefs, or any other characteristic protected by federal, state, or local law will be provided so that employees can perform the essential functions of their jobs, so long as such accommodations do not pose an undue hardship. Please contact Human Resources if you require a reasonable accommodation. *The base pay range for this position is $75,000 - $90,000. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications, and skills, etc. Sound Interesting? If you think you’ve got what it takes and would like to join our team as our Operations Manager please click 'Apply’ now! Commitment to Equal Opportunity: At Swingers, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Swingers is proud to be an equal opportunity workplace.

Job Description Your Mission: At Garces, Grabler & LeBrocq, we’re not just a law firm—we’re a team on a mission to make a difference. We're looking for a Bilingual Front Desk GGL Ambassador to be the friendly, professional face of our Hackensack office and a vital link between new clients and our legal team. You’ll help fuel client acquisition efforts, provide key administrative support, and guide prospective clients on their journey with us. This is your chance to be the first impression—warm, helpful, and proactive. What You’ll Do: • Be the voice of the firm: answer incoming calls, screen prospective clients, and gather vital info to assess case potential., • Conduct detailed intake interviews and determine the best course of action—internal referral or external resource., • Enter new client leads into our case management system (Smart Advocate) and follow up with precision., • Organize, upload, and manage client documents and legal files., • Schedule appointments and coordinate logistics with our Investigators and Car Service providers., • Translate documents and conversations for Spanish-speaking clients and internal team members., • Keep the client experience running smoothly—communicate with attorneys, paralegals, and departments with clarity and urgency., • Assist with denial disputes and client support tasks as needed., • Represent our values and mission with professionalism, empathy, and a positive attitude. What You Bring: • Bilingual fluency in Spanish & English (required)., • 1+ year of experience in customer service, sales, healthcare, or legal assistance., • Stellar communication skills and active listening ability., • Organizational superpowers and laser-sharp attention to detail., • Tech-savvy—proficient in Microsoft Office and comfortable with case management systems (Smart Advocate a plus!)., • Professional presence and a people-first mindset., • Ability to adapt quickly and juggle multiple priorities with grace., • A strong understanding of—or interest in—personal injury and medical/legal services. Requirements: • High School Diploma or GED, • Ability to sit for long periods and occasionally lift up to 15 lbs, • Must be available for in-person work and occasional travel to other GGL locations, • Flexibility for occasional weekend availability or overtime Perks & Benefits: • Competitive Pay + Bonus Opportunities, • 401(k) + Matching, • Health, Dental, Vision, Life Insurance, • Flexible Spending & Health Savings Accounts, • Paid Time Off & Holidays, • Employee Discounts & Assistance Program, • Fun firm culture: Birthday lunches, holiday parties, summer picnics, and more!, • Access to NJ Devils & Rutgers game tickets Ready to Join the GGL Team? Be part of something bigger. If you're ready to make an impact and grow with a respected NJ law firm, apply now! Compensation: $45,000 - $50,000 yearly Responsibilities: • Assist with other administrative tasks, such as data entry, copying, filing etc., • Plan for company trips and outings and provide itineraries to ensure off-site activities are a success, • Handle deliveries and manage incoming and outgoing mail, • Make appointments for employees and ensure the calendar is current and correct, • Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or informationQualifications:, • Has previous experience with word processing programs and basic computer skills, • 1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred, • Has experience answering telephone calls and troubleshooting stressful situations, • High school diploma, G.E.D. or equivalent, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills, • Bilingual, English - SpanishAbout Company Big enough to win, small enough to care. The law firm Garces, Grabler & LeBrocq matches each attorney with the needs of the client—a personalized approach we’ve found to be a win-win. Our lawyers work as a team to provide expert legal representation for any and all legal matters. Garces, Grabler & LeBrocq is divided into departments by practice area. It’s a structure that gives us an edge over most other law firms in NJ. For more information about the Firm, please visit - - career page at apply directly to the job posting. Or submit your resume to . Compensation & Benefits: 401K, Medical, Vision, Dental coverage, FSA, life, long-term disability insurance, 401K plan match, paid time off policy, Paid Firm closed holidays, discretionary bonus, birthday lunches, holiday parties, and picnics. We take care of our clients; they take care of us! If you want to make a difference, we want you!

Job DescriptionDescription: Looking for a friendly front desk agent to join our team at Home2 Suites by Hilton Manhattan View Long Island City NY! Administration · Register and assign rooms to guests. · Issue room key and escort instructions to Guest Service Agent or directly to guest. · Sort and track incoming mail and messages. · Transmit and receive messages using all communication avenues. · Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. · Keep record of room availability and rate. · Compute bill, collect payment, and make change for guests. · Make, confirm, and cancel reservations via all communication avenues. · Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. · Make reservation, transportation, or entertainment reservations for guest. · Deposit guest valuables in hotel safe deposit box. · Ability to accurately use various office software. · Have a full working knowledge and expertise of each shift including night audit. Support · Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to accurately report information. · Ability to assist with various office tasks as needed. · Ability to scrupulously follow all StepStone and hotel policies and procedures. · Attend required meetings. Personal Effectiveness · Projects and assignments are completed thoroughly, professionally, and with care. · Adjusts to high-pressure conditions and is open to change. · Assumes responsibility for personal growth and development. · Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Communication · Understands and communicates the StepStone Mission and core values · Expresses ideas and conveys information clearly, effectively, and professionally. · Actively listens to others. · Conveys company information, decision, or problems to appropriate parties on a timely basis. · Works to resolve disagreements and is respectful of peers and co-workers. Requirements: · Must have a comprehensive knowledge of all hotel departments and functions. · Must have good mathematical and computer skills. · High school education required. Relevant training and experience and additional education preferred. · CPR and first aid training preferred. · Additional language ability preferred. Physical Requirements · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description ABOUT BATHHOUSE Bathhouse is a home for people to look, feel, and perform their very best. Guests utilize our amenities—thermal pools, saunas, steam rooms—in a sleek, modern, and socially engaging atmosphere. We offer best-in-class massages and scrubs that are protocol-driven treatments delivered by an elite team of practitioners. Anybody with a body can benefit from a Bathhouse service. We focus on functionality over preciousness and recovery over relaxation—the "anti-spa" spa experience. We are industry rebels. Join us. JOIN OUR TEAM Don't see a specific role that fits your background? No problem! We're always on the lookout for talented individuals who align with our mission. Submit your resume here to be considered for future opportunities within our growing operation. Whether you're passionate about guest services, facility management, administration, food and beverage, or practitioner roles like massage therapy, we'd love to hear from you. As we continue to expand, we'll be adding to our diverse team of 300+ professionals who are helping redefine the wellness industry. Let us know what you're interested in, and we'll keep your information on file for when the right opportunity arises.

Job DescriptionDescription: PURPOSE: Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. This position is part of a collective bargaining agreement with the Hotel and Gaming Trades Council. RESPONSIBILITIES: • Approach all encounters with guests and associates in a friendly service-oriented manner., • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Athena Hospitality standards as required by scheduling which will vary according to the needs of the hotel., • Comply with Athena Hospitality policies, standards, and regulations to encourage safe and efficient hotel operations., • Maintain proper operation of the telephone switchboard and ensure that all Athena Hospitality performance standards are met., • Handle requests for information mail and messages in an efficient and courteous manner., • Answer guest inquiries about hotel service facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment etc., • Be aware of all rates packages and special promotions; Be familiar with all in-house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenarios., • Be familiar with all Athena Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Use proper two-way radio etiquette when communicating with other associates., • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds, • Be fully familiar with the brand frequency program, level, and awards., • High School diploma or equivalent required; College course work in related fields helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multitask, be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful high-pressure situations., • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary., • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Must be willing and able to work a varied schedule that may include evenings nights weekends and holidays, • Holds an understanding of hotel products and guest services (i.e., lifestyle full-service resort etc.) This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status. Requirements:

Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Responsibilities: • Operates multiple-line telephone and routes calls to the appropriate person or location within the office. Calls must be answered in four rings or less., • Exercises discretion and interpretive judgment in frequent and sometimes stressful contacts with callers., • Research and identify the appropriate business units or persons for callers when it is not obvious from a provided list., • Greets customers, vendors, employees from other locations and other visitors with high degree of professionalism and courtesy., • Announce to client employee that their guest(s) have arrived., • Log all guests and visitors in and out of the visitors system., • Maintains statistical data and volume of visitors, calls, and conference room reservations., • Call for car service when required., • Receives deliveries., • Complies with client security policies., • Manage scheduling of all conference room reservations., • Ensures all conference rooms are set up and broken down within agreed time., • Ensure set-up of audio/visual conferencing etc., • Provides general administrative and clerical assistance., • Maintains safe and clean reception area., • Identify telephone system problems and immediately alert the proper personnel., • High school diploma required; Associate's degree preferred., • Three (3) – Five (5) years or more direct experience in a high touch corporate environment., • Strong computer acumen including a high degree of proficiency (3-5 years experience) with Microsoft Office Software (Word, Excel, Outlook)., • Exhibits superior verbal communication and phone skills., • Exhibits exceptional customer service skills. Ability to interact with high level clients., • Excellent organizational skills. Ability to prioritize work assignments while managing conflicting priorities and requests., • Consistently demonstrates professional demeanor, appearance, and attitude., • Proven ability to remain calm under pressure; resilient., • Sound judgment and problem-solving ability., • Ability to appropriately handle confidential and highly sensitive material., • Ability to take initiative and function independently while working in a team oriented environment., • Assertive and resourceful; motivated; willing to ask questions and take initiative without direction., • Possesses strong attention to detail. Job Posted by ApplicantPro

Job Description Creative, Premium hospitality brand is seeking and Operations Manager to join their FOH leadership team. The Operations Manager has two main purposes. Primarily they are responsible for ensuring the seamless operation of the team on a day-to-day basis. In addition, they oversee all activities related to service and entertainment on any assigned shift acting in the capacity of either a Manager on Duty or Lead Manager. With an overriding focus on team and guest experience, the Operations Manager balances operational excellence, commercial acumen, safety compliance and a developing display of emotional intelligence. This is fun and growing company with locations in NYC, DC and Las Vegas. Our perfect candidate has: • Minimum 5 years’ experience in a management role within high volume, quality cocktail bar/venue, • TIPS alcohol certification, • Food handling certification, • Strong leadership & communication skills, • Excellent communication at all levels, • Strong leadership ability, • Strong financial acumen, • The ability to manage under pressure and make decisions in real time, • The experience to operate at a high level under the direction of the management team, • The ability to manage multiple operational and managerial tasks simultaneously, • Personal maturity to deal with confidential information and/or issues with discretion and sound judgment, • The capability to meet the physical and scheduling demands of the position, including walking, standing, or lifting heavy items for extended periods, and working nights, weekends, and holidays The benefits: • Competitive salaries with ample room for career growth, • Annual Bonus eligibility, • 12 days of Paid Time Off, plus additional days as you grow with the company, • Three different CIGNA medical plans to suit you and your family’s needs, plus dental and vision options, • 401(k) plans so you can invest in your future, • Life Insurance with employer contribution, • Voluntary Short Term Disability Insurance, • Bill review services via the Healthjoy app, • Easy to use Pre-Tax Transit & Parking benefits so you can save on your daily commute, • Flexible Spending Accounts (FSA), Dependent Care & Health Savings Accounts (HSA), great for everyday expenses, • 8 weeks of Paid Family Leave after 1 year of employment

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description United Security Services, Inc. is a nationwide fast growing company with many opportunities for growth and advancement at our New York region. We are security professionals with rewarding careers that provide hospitality-focused training to give sense of purpose. Once on board we offer medical, dental, visual, and PTO benefits 30 days after working on a full-time basis, employee discount perks, and so much more. Be the STAR to deliver essential customer service, exercise knowledge in problem solving and use their exceptional service skills. We are proud of our employees and seek to hire people who care about our clients and about the businesses and facilities in which they serve. We are currently in search of Fire Life Safety Directors with Luxury Hotel experience; Are You That STAR?! Job Responsibilities • Monitor guest areas for unauthorized people, suspicious activity and/or any discrepancies., • Remain attentive to any abnormalities, all of which include any form of safety hazards, and emergency cases. Emergency response (i.e. fire, police, ambulance work force) should be reached in the event of any irregularities., • Direct and assist in emergency procedures, ensuring that the fire safety plan is executed accordingly., • Assure that all fire and safety systems, including fire alarms and smoke detectors are functioning; report any defective systems as needed., • Guarantee that information is neatly and appropriately recorded into to all log books in accordance with NYC Fire Code., • Ensure that Security Guards are present for their scheduled shifts and located at their designated post, • Ensure Security Guards are in full uniform, comply with post orders, and company policy., • Assist with any needs or requests hotel guests may have., • Maintain a hospitable and safe environment for all guests and hotel personnel., • High School Diploma or equivalent., • A valid New York State Security Guard License., • Minimum 2 year experience as Fire Life Safety Director required., • Valid Z89/F89 Fire and Life Safety Director COF., • All NY State required Security annual training certificates must be up to date., • Verifiable prior Security Supervisory experience preferred., • Previous hotel experience preferred., • Basic Computer knowledge (E-Mail, MS Office, Internet)., • Must submit and pass a drug screening., • Flexible availability preferred. EOE/Minorities/Females/Vet/Disability* United Security Services, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce. United Security Services, Inc. is committed to providing exceptional services and solutions to our clients and need your extraordinary work ethic to do so!

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager Salary: $19.00 - $24.00 You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: * Competitive pay and Weekly TIPS to recognize your impact * Medical, dental, and vision insurance to keep you healthy and thriving * Commuter benefits to make life easier * Employee discounts and free NAYA meals — because we believe in enjoying what we serve * Growth opportunities at every level — we invest in developing leaders from within * More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

Job DescriptionTrump International Hotel and Tower New York is looking for a Security Officer to join our dynamic team! Security Officer maintains a safe and secure environment for guests, visitors, and associates. Job Requirements Must have Fire Safety Director's Certificate T89/F89 Must have CPR/AED First Aid Certification Must have NYS Security Guard License Must have experience working at a luxury hotel Excellent communication and guest service skills Ability to use a computer and Microsoft Office Applications Ability to work a flexible schedule to include weekends, holidays, and overnights as needed Equal Opportunity Employer Equal Opportunity Employer We are an equal opportunity employer and qualified applicants will be considered without regard to race, color, age, religion, sex, gender, gender identity, gender expression, national origin, ethnicity, disability, pregnancy, sexual orientation, genetic information, uniformed services status, veteran status, marital status, protected hairstyle and texture, and height or weight, or any other legally protected classification under local, state or federal law. Trump International Hotel & Tower New York participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Salary: $31.05 - $41.40

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Salary: $28/Hr-$32/Hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary Working as a Senior Receptionist will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do and share in our belief in the quality value of delivering superior hospitality to our premier client. The Senior Receptionist will be responsible for engaging all Clients, Guests, Vendors, and Employees entering the reception center, and will always display an energetic, friendly, approachable demeanor. Responsibilities -Supporting the Reception Services Manager by ensuring that every guest is greeted with enthusiasm and has a memorable experience. -Greet all guests/visitors, ensure eye contact is made within 10 ft. of entrances -Greeting internal and external clients with a smile, acknowledging them promptly, using the agreed welcome “Good Morning/Good Afternoon…” -Act as way-finders and hospitality services resources for all guests. -Speaking freely and warmly, engaging clients and guests while efficiently assisting in the check-in process or escorting them to their destination -Register guests in building security system -Escort guests to their destination -Assist customers in booking conference room according to their needs -Reviewing and committing to memory the profiles of VIP guests expected for the day. -Recognizing and welcoming VIP guests using service excellence standards. -Maintaining a strong awareness of business activity and communicating all updates with your team members. -Communicating effectively with team members and passing on necessary information to colleagues that may arise during the escorting process. -Aid according to business needs e.g. lunch cover, callouts, and general support. -Supporting the training of new associates and completing checklists accordingly. -Taking part in the cross-training program which covers all areas of the department, when available. -Building and maintaining a relationship with employees and repeat guests, enhancing their overall experience. -Adheres to Standard Operating Procedures -Ensure all issues are communicated to the Reception Services Manager and employees where necessary -Maintains an understanding of the client culture, key areas of activity and creating “transparency” by serving as an extension of the client -Having a thorough understanding of the Firm’s emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency. -Adhering to Hospitality signature look -Ability to memorize FAQ‘s and speak knowledgably about the building, surrounding areas, transportation, local restaurants, and New York City ‘happenings. -Frequent standing and walking in the building lobby throughout shift. -Frequent lifting and carrying up to 30 lbs. -All other duties as assigned Key Competencies -A High School Diploma with two years of relevant Hospitality or Customer Service experience in a hotel or corporate hospitality environment -Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously. -Excellent oral and written communication skills. -Strong computer skills and knowledge of Office technology and equipment. -Ability to work calmly and effectively in stressful situations. -Exceptional client service skills to exceed expectations -Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details. -Discreet, ethical and committed to maintaining a high degree of confidentiality Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1476694 Rapport a specialized division of FLIK Hospitality Group

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description Assistant General Manager Location: New York, NY We are seeking a dynamic and experienced Assistant General Manager to help lead daily operations at a high-volume, upscale restaurant. The ideal candidate is a hands-on leader with a passion for hospitality, a sharp eye for detail, and the ability to inspire and motivate a diverse team to deliver exceptional guest experiences. Responsibilities: • Support the General Manager in overseeing all aspects of restaurant operations, including service, staff performance, and financial results., • Lead, train, and mentor front-of-house teams to maintain high service standards and a polished guest experience., • Collaborate with the culinary team to ensure seamless coordination between front and back of house., • Manage labor costs, scheduling, and daily floor operations to ensure efficiency and profitability., • Oversee guest relations and resolve issues promptly with professionalism and grace., • Monitor adherence to health, safety, and sanitation standards., • Assist in executing marketing initiatives, special events, and brand-driven programming., • Contribute to a positive, team-oriented work culture that reflects the restaurant’s commitment to excellence and hospitality. Qualifications: • 3+ years of management experience in a high-volume, full-service or fine-dining restaurant., • Strong leadership, communication, and organizational skills., • Proven ability to manage staff, budgets, and operations in a fast-paced environment., • Deep understanding of hospitality and guest service standards., • Proficiency with POS systems and restaurant management software., • Flexible schedule with availability for evenings, weekends, and holidays. Compensation: Competitive salary, performance-based bonuses, and comprehensive benefits package. Company DescriptionGecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023 & 2024 list of America’s Best Recruiting Firms, offers the largest selection of hospitality, restaurant, hotel, resort and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts. With Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers. Our national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.Gecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023 & 2024 list of America’s Best Recruiting Firms, offers the largest selection of hospitality, restaurant, hotel, resort and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts.\n\nWith Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers.\n\nOur national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.

Job Description Position Overview: The Operations Manager at Brooklyn Bowl is responsible for executing and overseeing all floor activities related to service and entertainment on any assigned shift. Specifically, duties include directing and supporting all staff members on the floor to maximize the efficiency and productivity of our staff and making critical decisions and judgment calls in order to ensure the satisfaction and comfort of our guests. The Operations Manager must regularly interface with other members of the management team, the floor staff, the kitchen staff, the production staff, the artists, and the guests to execute services and entertainment in the manner set forth by the guidelines of Brooklyn Bowl, most commonly found in the one sheet, but not excluding other sources. Additional duties, including but not limited to: administrative work, departmental work, staff training, and policies and procedures development are also integral parts of the floor manager position. Principal Duties and Responsibilities: • Provide direction to the floor staff under the guideline set forth in by the established protocol of BB’s policies and procedures., • Communicate clearly and frequently with the floor staff, management, and kitchen before, during and after shift to ensure optimal service to our guests., • Assist floor staff as necessary in the performance of their jobs., • Oversee and guide employee/guest interactions to ensure that service is provided in a manner consistent with the philosophy of BB., • Be a visible presence in the room to both staff and guests, ready to step in and address issues at any moment., • Be responsible for ensuring guests are satisfied through both team leadership and face-to-face guest interaction., • Resolve any disputes regarding service, payment or other matters on an as-needed basis., • Assist in the planning and execution of daily musical events, special events, and VIP guest services., • Seamlessly integrate the various aspects of entertainment and service throughout each shift using guidelines set forth in the one sheet as well as other strategic and proactive measures., • Participate in the development of managers’ notes detailing the day's financial and qualitative aspects of the venue's operations on each shift., • Ensure quality of food., • Ensure timeliness of food delivery., • Ensure cost control during service., • Maintain safety and security of the room and the guests and employees within., • Ensure that lightning, temperature, music, cleanliness and other environmental aspects of room are appropriate for our quests., • Observe staff and participate in management talent reviews and employee reviews., • Conduct and oversee training of new staff and continuing education., • Assist on an as-needed basis with the management and operations of individual departments, including service, bar, bowling, security, facilities, production, and training. This position reports directly to the General Manager. Supervision and direction will also be administered by Executive Management and Ownership as applicable. Supervision Exercised: This position will supervise all floor staff, including but not limited to: service positions, security, and production staff. This position is integral in the on-boarding of new hires and the continued staff development of employees in service positions. Qualifications & Skills: REQUIRED: • Minimum of three years experience in a supervisory/management role in a similar venue., • Superior communication skills., • Ability to foster long-lasting working relationships., • Ability to manage under pressure and make decisions in real time., • Ability to operate at a high level under the direction of the management team., • Ability to manage multiple operational and managerial tasks simultaneously., • Must possess both solid judgment and be accountable., • Comfortable working in an environment that is fast-paced with a moderate to loud noise level., • Available to work full-time, with variable weekday and weekend shifts, both day and night., • Ability to lift up to 75lbs., • Ability to wear an earpiece for radio communications required. Competitive Salary, Medical, Vision, Dental, 401K, Commuter Benefits, FSA, Meals provided THE JOB RESPONSIBILITIES LISTED IN THIS DESCRIPTION DO NOT CONSTITUTE THE TERMS OF ANY AGREEMENT OF EMPLOYMENT. Brooklyn Bowl strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matter to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Flexible schedule, • Health insurance, • Paid time off, • Vision insurance Education: • High school or equivalent (Preferred) Experience: • Management: 3 years (Required) Work Location: In person Company DescriptionBrooklyn Bowl is the ultimate night out, with its groundbreaking integrations of premiere music, 16 lanes of bowling, a bar featuring locally crafted beers, and food by the acclaimed Blue Ribbon restaurant group. Located in the beautiful 19th century Helca Iron Works building, the venue boasts a sound system and amenities that "no other local rock club can offer" (The New York Times). Wearing its homegrown values on its sleeve, Brooklyn Bowl is committed to locally made products, environment sustainability, and boasts an unprecedented combination of top-flight music, bowling, beer and food.Brooklyn Bowl is the ultimate night out, with its groundbreaking integrations of premiere music, 16 lanes of bowling, a bar featuring locally crafted beers, and food by the acclaimed Blue Ribbon restaurant group. Located in the beautiful 19th century Helca Iron Works building, the venue boasts a sound system and amenities that "no other local rock club can offer" (The New York Times). \r\n\r\nWearing its homegrown values on its sleeve, Brooklyn Bowl is committed to locally made products, environment sustainability, and boasts an unprecedented combination of top-flight music, bowling, beer and food.

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Attache is responsible for welcoming guests and providing comprehensive and professional guidance on all spa services, treatments, packages, and retail products to create a seamless luxury spa experience. This role involves warmly greeting guests, schedule coordination and booking of appointments by phone and in person, as well as retail sales, payment processing, and the checking in and checking out of all guests in a professional manner. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures., • Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Greet guests warmly, providing tours of the facility and informing guests of available spa services and amenities, using professional verbiage and etiquette., • Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences., • Provide guests with thorough descriptions and guidance on all spa services, treatments and retail products and spa amenities., • Manage guest check-in and check-out processes, ensuring accuracy and guest confidentiality., • Promote, sell, and up-sell spa services, packages, and retail products to guests., • Responsible for all aspects of maintaining the spa facility, lounges, and retail area throughout the day., • Communicate guest complaints or any maintenance issues to Spa Management., • Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines., • Complete all necessary opening and closing duties., • Perform other duties as assigned., • Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities., • At least 1-3 years’ experience in customer service, spa, hospitality, sales and/or retail., • At least 1 year of luxury retail sales experience., • Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests., • Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services., • Must be polished, professional, and have a strong command of both written and verbal English., • Must possess excellent communication skills and phone etiquette., • Must be organized, proactive, and possess a strong attention to detail., • Basic computer software skills, including Microsoft Office., • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off

Job Description As a vital part of the Visitor Services team, the Part Time Visitor Services Ambassador, Floor provides the first impression and the last interaction for visiting guests. The Visitor Services Ambassador maintains and ensures each visitor receives the highest level of customer service set forth by museum practices. This position plays a vital role curating a visitor’s experience by attentively listening, expertly guiding and accurately communicating requested information. The Visitor Services Ambassador will serve as the Museum’s leading representative by demonstrating exceptional customer service skills with a positive attitude and engaging demeanor. By displaying a confident and strong work ethic, the Ambassador will support the entire Visitor Services team as they provide a united enthusiasm for the Museum experience. Their professional and courteous actions will assist the Museum in exceeding the visitor’s expectations by performing the following duties:  Supports all areas of the frontline and public spaces of the museum as directed, including general admission ticketing, reception and information, exhibit flow, audio guide operations, group operations, membership and special events.  Provides a high level of customer service by engaging guests, answering questions, resolving problems and/or referring more difficult problems to a supervisor as necessary to ensure a wonderful experience.  Actively seeks out and engage guests in conversation, using strategies which may include inquiry, personalizing experiences and appropriate humor to provide exceptional guest experiences.  Maintains up-to-date knowledge of daily Museum exhibits, programming, membership benefits, events and operational changes.  Communicates Museum policies and offerings; recommends museum itineraries to visitors.  Provides facts and historical information about museum, ships, equipment, and artifacts, pointing out features of interest and answering questions.  Clearly communicates the mission and message of the Intrepid Museum to guests.  Ushers guests through assigned indoor or outdoor area insuring a smooth, swift flow of traffic.  Move/position barricades and stanchions for crowd control as needed.  Ensures safety and well-being of our Museum guests.  Ensures cleanliness of assigned area, performing general picking up of garbage and informing supervisor of need for additional cleaning.  Coordinate with volunteers, educators, and other Museum staff to provide the best visitor experience.  Attend regular mandatory training sessions.  Performs other duties as required or directed by management. The ideal candidate will have a high school diploma or general education degree (GED). One (1) year or more of related customer service experience in ticketing, crowd control, admissions and interpretation, preferably in an attraction or museum setting. Ability and comfort in speaking in public and directing individuals or groups, express ideas clearly and present information effectively to museum guests, exhibit good judgement, and be able to resolve guest issues independently. Strong attention to detail and organizational skills with the ability to prioritize. Ability to follow direction and adjust to changing policies and procedures, memorize historical and technical information. Must be able to work a flexible schedule, including holidays, evening and weekend days. Fluency in multiple languages is a plus. We offer a competitive salary, and the opportunity to be a part of a very rewarding time in the Museum’s history! Intrepid realizes that it is rare an applicant meets 100% of the qualifications for a given role. If much of this job description describes you, then we encouraged you to apply. The Intrepid Sea, Air & Space Museum is an equal opportunity employer.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Since 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 15 facility locations, most recently adding the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester and in the NY Capital Region. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year. JOB SUMMARY: To oversee front desk and assist members and prospects on the phone and in person and to greet members and ensure that they receive a 5 Star member experience while at the club. RESPONSIBILITIES: • Establish and maintain 5 star rapports with all members and guests entering and exiting the club as well as via phone and any other contact., • Competency in all functions of APTUS including Scheduler, POS, shift reconciliations, member statements and notes, Member check-in, etc., • Telephone message competence: recording clear, correct messages and discerning importance (timeliness) of calls. Familiar with Broadview phone system including voicemail, • Responsible to make absolutely certain that closing procedures are followed each night, • Towel supply laundered, dried, replenished and monitored., • Maintain neat and well-stocked work area for efficient desk operation and customer service, • Assist with courtesy calls and balance due, • Answers incoming telephone calls and transfer them to the appropriate party, • Schedule court reservations, private lessons, • Develop and maintain cooperative work relationships with others, • High school Diploma or equivalent, • Demonstrated knowledge of SPORTIME programs, services, policies and procedures, • Ability to explain all lessons, programs, memberships and promotions to prospective and existing members, • Excellent guest service skills, • Solid computer skills (Microsoft applications) a MUST, • Ability to listen to and understand information, • Ability to communicate verbally and in writing so that others will understand, • Ability to work under pressure, • Ability to multi-task, • Ability to keep information confidential Salary: $24.00 per hour commensurate with experience Benefits: Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases. Health, dental and vision insurance - Full-Time employees are eligible to enroll in Sportime’s group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees’ gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds. 401k Plan with employer match – Employees are eligible to enroll in Sportime’s 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old (matching restrictions apply based on annual salary). Sportime is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender(including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law. Note to Recruiters and Placement Agencies: Sportime Clubs, LLCdoes not accept unsolicited agency resumes from Recruiters or Placement Agencies and will not pay fees to any third party organization associated with such resumes. Please do not forward unsolicited agency resumes to Sportime’s website or to any Sportime Clubs, LLC employee Powered by JazzHR E7OqNVoXqJ

Job DescriptionGeneral Summary Building Doorperson is responsible for coverage of the front desk. Meet and greet tenants, vendors, and guest. Support day to day administrative work and other duties as necessary. Weekend and holiday hours are common as the building is open and operating 7 days a week. Overtime, though rare is mandatory in most instances. Essential Job Functions / Responsibilities: • Meet and greet tenants and guests at the front desk, • Answer phones, • Tracking visitors and contractor/ log -in book, • Communicate with tenants- tenant relations, • Responsible for write up on tenant work tickets, • Literate, reading and writing, • Able to communicate effectively via phone and in person, • Accept mail and courier packages for tenants and distribute as necessary, • Other duties and responsibilities as assigned Qualifications: • Appearance: Neat, clean well groomed appearance, • Physical strength & stamina: For being on their feet all day, • Must have direct and proven experience as a Doorperson in a corporate, customer service, professional services environment., • Must have excellent communication skills and a professional demeanor, • Strong interpersonal skills for interacting with building occupants and other staff members., • Constant need to be on feet., • Walking, • Have constant need to perform the following physical activities:, • Bend, • Stoop, • Squat, • Kneel, • Climb Stairs Routine duties require access to all levels., • Push or Pull Move equipment, appliances, open and close doors, etc., • Reach Above Shoulder to deliver packages., • Grasp/Grip/Turning Door handles, • Finger Dexterity sort through mail and type, • Hand coordination, • Lifting/carrying (supplies, packages, etc.), • Over 150 lbs. Rare need, • 75 – 150 lbs. Occasional need, • 25 – 75 lbs. Frequent need, • Honesty, • Integrity, • Competence, • Tenacity & Enthusiasm, • Creativity, • Professionalism, • Drive

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: * Competitive pay to recognize your impact * Medical, dental, and vision insurance to keep you healthy and thriving * Commuter benefits to make life easier * Employee discounts and free NAYA meals — because we believe in enjoying what we serve * Growth opportunities at every level — we invest in developing leaders from within * More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

Job Description WE WANT YOU! We are seeking a results-driven Studio Sales Representative to join our team. This role is crucial in driving revenue growth by engaging with potential students, promoting our products, and closing sales. The ideal candidate will have excellent communication skills and a passion for sales. Reporting to the Studio Manager, you will work with the Studio Team to generate new memberships, upsell services, and maintain excellent student relationships. You will represent the studio’s values and be the first point of contact for potential and current students, ensuring their needs are met with professionalism and enthusiasm. Sales Reps are eligible for part time or full-time hourly work, on-shift in our stores for a minimum of 15 hours/week. All Studio Sales team members are eligible for monthly sales commission. The interview process will include video submission outlining details around your experience and highlighting your personality; We can’t wait to meet you! THE ROLE • Achieve Sales Targets: Meet or exceed monthly sales targets through proactive selling strategies and relationship management., • Engage Students: Actively seek out and engage potential students and customers via in-person interactions., • Promote Products: Present and promote our products/services effectively to meet student needs and drive sales., • Build Relationships: Establish and maintain positive business relationships with students to ensure repeat business and referrals., • Provide Solutions: Understand customer needs and provide tailored solutions that align with their requirements, enhancing customer satisfaction., • Minimum 1 year of experience working in retail and driving sales, • Demonstrated history of consistently achieving monthly sales goals, • Prior experience in a boutique fitness studio preferred, • Stand, walk, and remain active for extended periods (up to 4–6 hours per shift), • Lift, move, and adjust studio equipment or retail boxes (up to 25 lbs, occasionally throughout a shift), • Maintain quick responsiveness in a fast-paced environment (checking in students, handling transactions), • Navigate studio software systems (e.g., Mindbody, POS) with accuracy and speed, • Communicate clearly and professionally with students, instructors, and teammates, • Support class turnover by assisting with light cleaning and resetting of equipment between sessions, • Take at least 4 Pilates classes per month to remain familiar with NYP’s experience and product. Reasonable accommodations will be considered., • Ability to manage customer expectations and proven experience in customer experience, • Company Ambassadorship: promotes the company through own actions and relationship, • Adaptability and Resilience: willing and able to be flexible and pivot based on prioritization of student and/or business needs, • Grit and Problem Solving: ability to persevere toward a goal despite being confronted by obstacles and distractions, • Schedule Requirements:, • Candidates must have a minimum of 15 hours/availability per week in general., • Available for early mornings (6am), late night (9:30pm), weekends and holidays, • Curious: interested in learning new skills, both hard and soft, to grow, • Happy: enjoyable to be around; energetic and passionate about their role, • Positive, confident and kind demeanor, • Love people and pilates!, • Open to new ideas and change in a growing company THE OFFER 📑 We are building an A+ team with talented individuals. And we are here to help you along the way! Here are some of the great perks you get working with us! Competitive Compensation💸 Things we take into account when calculating the compensation are global averages per skillset, your local cost of living, your skills, and your experience. $17-23/hour Medical & 401k 🏥 Available without company contribution for full-time hourly employees only Free NYP Membership ⚡ Our workouts are amazing and we want you to be a part of the community at NYP. Which means taking classes! As an NYP team member, you will receive 8 complimentary NYP classes/month & 4 NYP guest passes/month (get to work out with friends)! Powered by JazzHR SrEjHrXXlu

Job Description POSITION OVERVIEW: The Front Desk Manager / Assistant Manager, Front Office is responsible for the management of all aspects of the front office in accordance with Taj standards. Directs, implements, and maintains a Forbes Five Star service, management, and leadership philosophy, which serves as a guide to respective staff. KEY RESPONSIBILITIES • Maintain complete knowledge always of:, • All hotel features and services as well as hours of operation, • All room types, numbers, layout, décor, appointments and location, • All room rates, special packages and promotions, • Daily house count and expected arrivals / departures, • Room availability status for any given day, • Review daily arrivals to ensure proper handling of VIPs and Return Guests, groups, etc. and to escort VIPs and Return Guests to their rooms., • Supervision of Front Desk agents ensuring the smooth flow of operations, • Ensure SOP’s are adhered to and system in place to monitor it daily, • Ensure Front Desk agents are constantly reminded of the Taj Standards and Forbes Five Star Standards, • Responsible to ensure guest comment cards with negative feedback are followed up on with the guest and staff where applicable, • Counsel and ensure accountability of team; always keeping moral high, • Ensure relevant training for the department is carried out and completed, • Communicate with Executive Team and Head of Department on a daily basis to review business status and ensure effective handover of operation and follow up items, • Handle disciplinary problems and counsel employees according to hotel work rules and standards, • Monitor the staff interaction with guests, ensuring prompt and courteous service; resolve all discrepancies and glitches, • Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to Forbes Five Star standards, • Responsible to ensure important information is shared daily with the entire team and the managers., • Display creativity and take initiative to improve the operation., • Work with and assist all other department as necessary with their job functions to ensure complete and optimum guest satisfaction, • Communicate closely with accounting for any issues related to finance, • Handle guest complaints according to standards ensuring guest satisfaction, • A minimum of 3 years of front desk management experience, • Experience in the luxury hotel market is preferred, • Degree in Hospitality Management is a plus, • Prior experience in a union environment highly preferred, • Strong leadership and customer service skills is necessary, • Previously demonstrated leadership skills supporting a diverse team focusing on achieving excellence, interdepartmental teamwork, and exceptional customer service, • Must be a creative and effective leader and team player, possessing a high degree of professionalism, energy, and determination, • Must be able to work in a fast-paced environment; all shifts including overnights, • Excellent communication skills, both written and oral, • Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position:* While performing the duties of this job, the employee is required to stand, sit, or walk for an extended period. Force:* Lift and/or move and/or push up to 50 pounds without assistance.