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- Eastern American Technologies
Field Service Technician10 days ago$18–$35 hourlyFull-timeLong Island City, QueensPosition Overview : We are seeking a skilled and dedicated Field Service Technician to join our team, specializing in infrastructure cabling, access control systems, and security camera installations. The ideal candidate will have hands-on experience in installing, maintaining, and troubleshooting low-voltage cabling, access control devices, and surveillance systems. This position requires a strong technical aptitude, excellent problem-solving skills, and the ability to work independently or as part of a team in diverse environments. Key Responsibilities : Infrastructure Cabling : Install, terminate, and test structured cabling systems, including fiber optics, CAT5e, CAT6, and coaxial cables. Perform cable routing, labeling, and dressing to ensure a professional and organized setup. Troubleshoot and repair cabling issues as needed. Access Control Systems : Install and configure access control hardware, such as door controllers, card readers, keypads, and electronic locks. Program and test access control software to meet client specifications. Diagnose and resolve issues with access control systems, including connectivity and hardware malfunctions. Security Cameras : Install and position surveillance cameras (IP and analog) to ensure optimal coverage and functionality. Configure camera systems, including DVR / NVR setup, network connectivity, and remote access. Conduct routine maintenance and repair of cameras and related equipment. Project Execution : Read and interpret blueprints, schematics, and technical documentation to ensure accurate installations. Collaborate with project managers and clients to meet deadlines and project specifications. Maintain accurate records of work performed, including service tickets, materials used, and time spent. Customer Service : Provide exceptional customer support by addressing questions and concerns professionally and promptly. Train clients on system operation and basic troubleshooting. Ensure client satisfaction through quality workmanship and effective communication. Qualifications : Proven experience in infrastructure cabling, access control, and security camera systems. Strong knowledge of low-voltage wiring standards, tools, and testing equipment. Familiarity with access control platforms (e.g., HID, Honeywell, Lenel) and security camera brands (e.g., Axis, Hikvision, Avigilon). Ability to work at heights, in confined spaces, and in varying environmental conditions. Proficiency in using diagnostic tools, including cable testers and multimeters. Valid driver's license with a clean driving record. Strong organizational and time-management skills. Excellent communication and customer service abilities. Preferred Qualifications : Certifications such as BICSI, CompTIA Network+, or related credentials. Experience with PoE systems, network switches, and IT network configurations. Basic understanding of electrical systems and building codes. Work Environment & Physical Demands : Ability to lift and carry up to 50 lbs. Comfortable working on ladders, scaffolding, and in tight spaces. Travel to client sites is required Why Join Us? Competitive salary and benefits package. Opportunities for professional development and training. Supportive team environment and growth potential within the company. If you are a motivated, detail-oriented individual with a passion for technology and a commitment to delivering exceptional service, we encourage you to apply for this exciting opportunity. Job Type : Full-time Pay : $18.00 - $35.00 per hour Expected hours : 40 per week Benefits : Health insurance Paid time off Schedule : 8 hour shift Home daily Monday to Friday Work Location : On the road
Easy apply - Maxus Group
IT/AV Technician2 months agoFull-timeManhattan, New YorkMaxus Group is a leader in delivering premier talent and technology solutions, providing world-class support anytime, anywhere. Our integrated service lines allow us to understand our clients' unique needs better, enhancing overall satisfaction across various disciplines. Summary We are seeking an IT Technician to join our dynamic team at Maxus Group. In this role, you will be responsible for providing top-notch technical support and ensuring the efficient operation of computer systems. Your contributions will be vital in maintaining our commitment to exceptional service delivery. Responsibilities Handle incoming issues and requests to the Service Desk (help desk) via ticketing system (JIRA), email, phone, and in-person. Handle incoming support calls by asking proper questions to the end user, gathering enough detail to understand the priority of the issue and the impact to their organization. Provide end users with timely updates regarding their issues and requests. Provide end user support for Microsoft applications such as PowerPoint Provide users with support for Panopto, which is a video recording and sharing platform. Support end users with ZOOM meetings and recordings Upload ZOOM recordings into Panopto Conduct regular system checks and updates to maintain optimal performance of IT infrastructure and equipment. Requirements Experience as an IT Technician or similar role in a technical support capacity Intermediate knowledge of computer hardware, software, and operating systems (Mac OS, Windows) Familiarity with help desk software and ticketing systems like Jira a plus (will Train) Excellent problem-solving skills with a customer-oriented approach An understanding of Panopto a plus but will train Basic understanding of operating and troubleshooting Crestron touch panels and controllers Familiar with ZOOM, creating and recording Meetings Ability to work effectively and efficiently in a team environment. Excellent communication skills (verbal and written) Must have excellent people skills Possess intermediate task management skills If you are passionate about technology and eager to make a difference in a supportive environment, we invite you to apply today to join the Maxus Group team! Job Type: Contract Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person
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