Head of customer experience jobs in East Orange, New Jersey - Page 2Create job alerts

Job Description Location: Field (U.S. Based, EST) Reporting To: Head of Sales Department: Sales About Oryx & Role Oryx Dental Software is transforming how dental practices run their business, with smarter workflows, built-in clinical intelligence, and a platform designed by dentists, for dentists. As a profitable, fast-growing, and bootstrapped SaaS company, we’re reshaping practice management for the modern dental industry. The Field Sales Representative plays a critical role in expanding Oryx’s presence across the SMB segment, serving both independent dental practices and emerging group practices (DSOs/DPOs) that are building the foundations of their growth. You’ll be the face of Oryx in your territory, building relationships, driving new business, and helping practices adopt modern, intelligent practice management software. This is a quota-carrying role with a strong emphasis on territory development, outbound prospecting, in-person engagement, and consultative solution selling. You’ll collaborate closely with Marketing, Customer Success, and Clinical teams to deliver a seamless experience for prospective practices. ResponsibilitiesSales & Territory Growth • Own and exceed revenue targets for new SMB customer acquisition, including single-location practices and emerging DSOs/DPOs., • Manage the full sales cycle: territory research, cold outreach, field visits, qualification, discovery, demo facilitation, and close., • Develop and maintain a healthy pipeline across general dentists, specialists, and group practice stakeholders., • Field-based role requiring ~80% travel within the assigned territory, with the remaining ~20% working from a home office for administrative work, planning, and follow-up.Field Engagement & Relationship Building, • Conduct in-person practice visits to build trust, run tailored discovery, and understand operational and clinical workflows., • Establish strong relationships with dentists, office managers, regional managers, and influencers within emerging group practices., • Attend industry events, regional study clubs, local dental society meetings, and DSO-focused gatherings to expand territory reach.Outbound Prospecting & Market Development, • Execute proactive outbound outreach (email, phone, events, field visits) to drive awareness and generate demand., • Partner with Marketing on localized campaigns, event strategy, and content needs that support territory growth., • Build partnerships with dental consultants, distribution reps, and ecosystem partners who influence purchase decisions.Collaboration & Internal Alignment, • Work cross-functionally with internal teams to deliver tailored platform demos and highlight Oryx’s clinical/comprehensive advantages., • Ensure all lead, contact, and deal activity is accurately maintained in HubSpot and followed through with discipline., • Provide ongoing competitive intel and segment insights to help shape product and go-to-market strategy., • Coordinate with Customer Success to ensure smooth onboarding and early adoption for newly signed practices.What Makes You a Great Fit, • 1–3+ years of B2B sales experience, ideally in field sales, healthcare, dental, medical devices, or SaaS., • Strong hunter mentality with demonstrated success in outbound prospecting and territory development., • Comfortable engaging directly with clinicians and practice managers, both virtually and in person., • Excellent communicator who can simplify complex workflows and build trust quickly., • Highly organized, with strong CRM hygiene (HubSpot experience preferred)., • Familiarity with the dental industry, DSO ecosystem, or medical field sales is a strong plus—but not required., • Self-starter with the drive to win in a fast-moving, entrepreneurial environment.Why Oryx, • Join a profitable, founder-led SaaS company that’s redefining dental practice management., • Work with a mission-driven, high-energy team that values curiosity, integrity, and customer success., • Play a pivotal role in helping independent dentists and growing groups modernize their practices with confidence.

Job DescriptionDescriptionWho We Are: Red Clover, a New Jersey–based HR consulting firm, is hiring on behalf of a client in the logistics and technology solutions industry. This organization is an established, internationally operating provider that supports U.S.-based businesses with global delivery solutions. With a strong focus on innovation, technology, and operational excellence, the company has spent more than two decades helping brands expand their international reach, strengthen their global presence, and scale efficiently. As the organization continues to grow its footprint, it remains committed to investing in advanced delivery and technology solutions to better serve its customers worldwide About the Role: As our Technology Project Manager, you will take ownership of technology-driven projects, ensuring they are executed efficiently, within budget, and on schedule. You will lead the planning and coordination of technical resources, timelines, integrations, and deliverables, working closely with cross-functional teams to meet project goals. Your role involves proactively identifying technical and operational risks and resolving any issues that arise during the project lifecycle, ensuring that quality standards are consistently met. Reporting directly to the Head of Technology, you will maintain clear and consistent communication with all stakeholders, translating technical details into actionable insights, and ensuring alignment across teams. This role requires strong technical acumen, leadership, and the ability to manage competing priorities in a fast-paced environment. About the Candidate: The ideal candidate for the Technology Project Manager role is a highly organized, results-driven professional with a proven track record in managing technical, e-commerce-focused projects from initiation through delivery. They are comfortable working across technical and non-technical teams, managing multiple priorities, and driving execution in fast-paced environments. The individual should be an effective communicator who can translate complex technical concepts for diverse stakeholders and build strong working relationships with internal teams, senior leadership, and external partners. They bring a detail-oriented mindset, strong problem-solving skills, and a commitment to delivering high quality solutions on time. Key Responsibilities • Develop and manage end-to-end technical project plans, timelines, and resources, ensuring smooth execution across systems and teams., • Oversee technical requirements, systems integrations, APIs, and platform dependencies related to e-commerce and fulfillment workflows., • Monitor budgets and allocate resources to meet project goals, deadlines, and technical requirements., • Identify and resolve risks or issues to keep the project on track., • Maintain clear communication with stakeholders and provide regular progress updates., • Ensure that project deliverables meet the required quality standards and are aligned with company expectations., • Work closely with all other departments, including senior management, logistics, customer service and operations, to ensure seamless project execution., • Maintain accurate and up-to-date project documentation, including scope, requirements, and change requests. Document lessons learned and best practices for future projects., • Oversee project closure activities, including final delivery, validation, SOP rollout, and sign-off., • Conduct post-project reviews to evaluate success, capture lessons learned, and identify areas for process and system improvements. Skills, Knowledge and Expertise • Bachelor’s degree or equivalent experience, • 5 years of experience in technical project management, with demonstrated success leading complex, cross-functional initiatives., • Hands-on experience managing projects involving e-commerce platforms, integrations, or digital commerce initiatives required, • Strong experience within logistics, supply chain, fulfillment, or a related industry preferred, • Strong understanding of project management methodologies and best practices; PMP, Agile, or Scrum certification preferred, • Knowledge of PM tools (Monday.com, YouTrack) and familiarity with developer environments (Github, AWS)., • Understanding of technical concepts such as API’s, system integrations, data flows, and platform dependencies, with the ability to communicate effectively with both technical and non-technical stakeholders, • Experience managing project scope, timelines, budgets, and resources, • Strong written and verbal communication skills, • Ability to work collaboratively in a team environment with adaptability and responsiveness Benefits & Core CompetenciesCore Competencies: Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Customer Focus: Building strong customer relationships and delivering customer-centric solutions Business Insight: Applying knowledge of business goals and the marketplace to advance the organization’s goals

Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc. Some

You must apply on our website and complete a set of questionnaire to see if you qualify. The hours are flexible and no previous experience is required. Administrative Assistant admin experience not required.

Administrative assistant admin experience is not necessary. You can do this part-time or full-time * Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You must apply on our website and complete a set of questionnaire to see if you qualify.

Experience in a for-profit medical school preferred. Western Atlantic University School of Medicine (WAUSM) seeks a highly organized, data driven and proactive Operations Manager, Enrollment Management to oversee the daily execution and operational discipline of the Enrollment Management team. We st

Customer service representative agent experience not required. Customer service representative agent experience is not necessary. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Pa

Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and ti

Customer service representative agent experience not required. Customer service representative agent experience is not necessary. This is a great way to earn additional income from the comfort of your home.

Substance Salon is seeking an experienced Operations Manager with a proven track record managing a salon, spa, or med spa and driving measurable sales growth. Proven history of increasing sales. Strong understanding of KPIs and retail performance.

Enterprise - - Responsibilities: Own the customer service experience at Newark Airport, processing reservations and inquiries efficiently.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have acce

Bank Clothiers, you'll: Handle and accurately follow standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions; Incorporate suggestive selling techniques when assisting customers and responding to any customer inquiries and needs; Assist

Serve as a primary point of contact for customers by phone and email, addressing inquiries and resolving concerns professionally. Microsoft Office (Outlook, Word, Excel). Experience supporting customer accounts and managing multiple priorities.

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions. Adminis

You can do this part-time or full-time * Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You must apply on our website and complete a set of questionnaire to see if you qualify. The hours are flexible and no previous experience is required.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have acce

This job description is intended to be an accurate representation of the general functions of the job, rather than an exhaustive list of duties, responsibilities or experiences. Must be able to work in extreme outdoor temperatures of hot and cold, dusty conditions and occasionally, conditions of hig

Must be able to work in extreme outdoor temperatures of hot and cold, and conditions of high levels of noise. Tools: Microsoft office, NAVIS, general office equipment. The above conditions are representative of the nature and level of work assigned and are not necessarily all inclusive.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have acce

Familiarity with Microsoft Office programs. Maintain records of customer interactions. As an Inside Sales/Customer Service Representative, you'll be the vital connection between Fessenden Hall and our customers.

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Serv

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, pr

Administrative Assistant admin experience not required. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

To provide direct and outstanding customer service by following corporate procedures and ensuring customer's requests are reviewed and processed to the satisfaction of both parties. Ability to remember facts, situational data and history of events regarding assigned customer base. Demonstrate except

Customer service representative agent experience is not necessary. Customer service representative agent experience not required. The hours are flexible and no previous experience is required.

Proficient with Microsoft Office Suite, Google Suite, or related software. As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Driving Academy recognizes that a diverse staff, reflective of our community, is an integral and welcome part

Customer service representative agent experience is not necessary. Customer service representative agent experience not required. With most of our paid focus group studies, you have the option to participate remotely online or in-person.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have acce

Job Summary: To deliver a great customer experience while providing our customers with accurate, friendly and efficient checkout service; to accurately scan, price and bag products; to collect proper payment; and to provide proper change if necessary. Important Disclaimer Notice: The above statement