Head of customer experience jobs in White Plains, New YorkCreate job alerts

Job Description$18.00 $23.00 Center: Nyack, NJ Job Type: Full-Time No evenings or weekends! Build your career in the early childhood education field and become a valued member of our team at BrightPath Kids! As a proud member of the Busy Bees global childcare community, we offer exceptional opportunities for your career to thrive. Join our diverse community of over 5,000 dedicated employees, and experience competitive pay and benefits, including a childcare discount. With our rapid growth, now is the perfect time to apply and shape an extraordinary future with us. Unleash your potential and join BrightPath! What will you be doing? As a Lead Teacher, you will work side-by-side with teachers and families to provide a home away from home for children in our care, according to NAEYC guidelines. Responsibilities include: • Ensuring the safety and supervision of children ages 6 weeks – 12 years in one assigned classroom., • Creating developmentally appropriate curriculum according to NAEYC standards., • Curating programs and activities based on children’s interests and learning styles., • Maintaining a warm and safe environment that is clean and permits children to grow and explore., • Partnering with families to create plans to provide the best care and education for their children., • Providing effective communication with parents/guardians about their child. Top Reasons to join BrightPath: • We offer a 60% child care discount to ALL employees so that your family can take advantage of our great learning environment!, • All staff are eligible to participate in the 401(k) program which offers a company match – this is free money!, • We will support your long-term career goals by offering opportunities for professional development., • Full-time staff accrue paid time off in their first year., • Full-time staff are given 8 paid holidays off., • Full-time staff are offered health insurance, dental insurance, vision insurance and $10,000 of company-paid life insurance. Requirements: • Associate Degree in Early Childhood Education/related field OR Child Development Associate (CDA) credential OR Head Teacher certification OR 15 credits in Early Childhood Education courses required, • 2+ years of experience in a licensed child care facility preferred, • Strong customer service skills, • Ability to multitask and remain organized, • Ability to work within regular operating hours, • Must meet state criteria for child care employment If this sounds like a good fit, we want to meet you! Please submit your application today. Proficiency in functional written and oral English is required.

Job Description Our Client, a Japanese Chemical Trading company is looking for a Logistics Coordinator. Position: Logistics Coordinator Location: White Plains, NY (Hybrid, 3days in office/2days Work from home) Industry: International Trading Salary: 60-65k base + competitive benefits package Responsibilities • Handle customer orders, issue invoices, and resolve customer inquiries., • Maintain relationships with customers and suppliers and follow up on order or billing issues., • Track shipments, update stakeholders, and support basic accounting procedures., • Verify incoming/outgoing shipments and ensure documentation accuracy., • Prepare import/export paperwork, arrange transportation, and obtain shipping rates/schedules., • Process payments, receipts, freight charges, and insurance claims as needed., • Monitor customer credit limits and support communication between sales staff and customers., • Assist with general sales support tasks as required., • Monitor invoices, orders, and inventory levels; track and expedite deliveries., • Organize inventory and report discrepancies to management. Qualifications • Associate`s degree, • 3 to 5 years of related logistics/customer service/sales support experience, • Proficient in Microsoft Office Applications, in particular Excel & Outlook, • Japanese skill is a plus * Please submit your resume, limited to 1–2 pages. Only qualified candidates will be contacted * Company DescriptionWe are a Talent Acquisition/People Operation (HR) group that connects people to careers and professional growth. Would you like to look for a new job opening to expand your career path or a new applicant for your opening position? Then you are in the right place to start! TOP Group has grown from a single office in New York in 1992, to one of the global leaders in Japanese-related talent solutions today. As one of the first Japanese staffing agencies in the U.S., we started our focus in Finance but quickly expanded to other industries such as Technology, Freight Forwarding, Trading, and Manufacturing. We have offices in New York - Head Quarters, San Francisco, Los Angeles, and Houston. We have been expanding to Mexico to assist the Japanese corporations and become the #1 Japanese Recruiting Agency in Central America. Our Industries include: ●\tIT/Innovation ●\tManufacturing ●\tTrading ●\tLogistics ●\tEngineering ●\tOil & Gas ●\tCPA/Accounting ●\tFinance/Bank ●\tEntertainment If you are open to new job opportunities or interested in developing your career path, please follow our page, and let’s connect! You are more than welcome to InMail recruiters below. Unsure of which office to connect to? No worries! We will direct you to the nearest office for your desired location. For more information, please visit our website. are a Talent Acquisition/People Operation (HR) group that connects people to careers and professional growth. Would you like to look for a new job opening to expand your career path or a new applicant for your opening position? Then you are in the right place to start!\r\n\r\nTOP Group has grown from a single office in New York in 1992, to one of the global leaders in Japanese-related talent solutions today. \r\n\r\nAs one of the first Japanese staffing agencies in the U.S., we started our focus in Finance but quickly expanded to other industries such as Technology, Freight Forwarding, Trading, and Manufacturing. \r\n\r\nWe have offices in New York - Head Quarters, San Francisco, Los Angeles, and Houston. \r\n\r\nWe have been expanding to Mexico to assist the Japanese corporations and become the #1 Japanese Recruiting Agency in Central America.\r\n\r\nOur Industries include:\r\n●\tIT/Innovation\r\n●\tManufacturing\r\n●\tTrading \r\n●\tLogistics\r\n●\tEngineering \r\n●\tOil & Gas\r\n●\tCPA/Accounting \r\n●\tFinance/Bank\r\n●\tEntertainment\r\n\r\nIf you are open to new job opportunities or interested in developing your career path, please follow our page, and let’s connect! You are more than welcome to InMail recruiters below. Unsure of which office to connect to? No worries! We will direct you to the nearest office for your desired location.\r\n\r\nFor more information, please visit our website.

Job Description Job description UBX Boxing + Strength is currently seeking a passionate and positive Head Coach to join our team! As a Head Coach, you will be responsible for leading members and teammates through our unique mix of boxing and strength training 45-minute (12 round circuit) workouts in an ultra-flexible format that removes class schedules and bookings altogether. You will be directly responsible for scheduling, training, and developing the fitness program under the leadership from the studio manager. About Us We started UBX with one aim in mind: to give everyone the opportunity to train like a boxer. Our success has come from our ability to rethink boxing and rethink group training in a way that gives members access to a unique mix of boxing and strength training in an ultra-flexible format that removes class schedules and bookings altogether. Our training methodology was inspired by our Co-Founder, and four time world champion boxer, Danny Green, who uses a combination of boxing skills and drills, high impact, explosive training and functional strength to stay at his peak. UBX is everything a traditional gym is not: flexible, fun, addictive, inclusive. We believe that most of us live in a small world defined by limits. We often hear people say: • "You can't do that", • "You won't like that", • "You'll never be that" But the truth is, there are no limits. They only exist in our minds. At UBX, we challenge those limits and question what's possible. We help our members realize that their world can be big, that they can achieve what they thought was impossible. Our brand manifesto articulates what we stand for and why we do what we do. We bring to life our brand belief and mission, in an inspiring way for our members. We started UBX with one aim in mind: to give everyone the opportunity to train like a boxer. The Perfect Fit The perfect head coach for UBX would embody these traits and use them to inspire and empower UBX members to become their best selves and rethink impossible. • Supportive: Encourages and motivates members to achieve their goals. They provide constructive feedback and help members overcome obstacles., • Knowledgeable: Strong understanding of fitness techniques, best practices, and boxing fundamentals., • Authentic: True to themselves and the members must have a genuine passion for fitness and are committed to helping members achieve their goals., • Positive attitude: Bring energy and enthusiasm to their coaching everyday. Has the ultimate can-do attitude and approaches every challenge as an opportunity to learn and grow., • Creative: Someone who thrives off the ability to improve or showcase the brand. Someone who is not camera shy, and would love to use social media as a medium for spreading the message to Rethink Impossible. Job Requirements Education and/or Experience Required: • High school diploma or General education degree (GED) required, • Must hold and maintain a current fitness certification from an accredited education company, preferred certifications include NSCA, ACE, PTA Global Certified Trainer, ACSM, ISSA and NASM, • Must hold and maintain a current CPR certification, • Experience with One on One Personal Training (2 Years), • Experience with Boxing (1 Year), • Must understand heart rate focused training programs and the science that supports our workouts, • Excellent communication and customer service skills, • Ability to motivate members and provide a world-class fitness experience, • Enthusiastic, energetic, personable, and friendly disposition, • Team player, • Willing and able to work nights, weekends, and holidays, • Knowledge of CRMs Company Benefits & Perks: • Competitive pay, • PTO, • Sick Days, • Major Holidays off, • Flexible schedules, • Workout for free, • Athleisure Dress Code (Black on Black Uniforms), • Career Advancement, • Weekly Development Meetings Physical Demands: Fitness Coaches are leaders of the UBX Boxing + Strength workouts, requiring them to be on their feet leading and instructing members for the entirety of the workout. Schedules require a minimum of 2 hours consecutively, and 8 hours of availability throughout the week. Capable of lifting up to 100lbs. Company DescriptionAre you ready to ignite your passion, make a real impact, and have a blast doing it? Look no further – UBX Boxing + Strength in Larchmont, NY is the place to be! As part of our dynamic team, you'll not only help transform lives through fitness but also grow, learn, and thrive in an energetic, supportive environment that's all about community, fun, and personal growth. So, lace up your gloves, put on a smile, and get ready to unleash your potential with UBX!Are you ready to ignite your passion, make a real impact, and have a blast doing it? Look no further – UBX Boxing + Strength in Larchmont, NY is the place to be! As part of our dynamic team, you'll not only help transform lives through fitness but also grow, learn, and thrive in an energetic, supportive environment that's all about community, fun, and personal growth. So, lace up your gloves, put on a smile, and get ready to unleash your potential with UBX!

Job Description Job Title: Accounts Resolution Specialist- Level III Reports to: Head of Account Services Supervises: ART Level I and Level II Position Summary: The Level III Account Resolutions Specialist serves as the highest escalation point for complete, technical, and high-impact client account issues. This role demands expert-level problem-solving, in-depth knowledge of account management processes, a proactive approach to researching variables, and a strong working knowledge of the terminals and gateways used in payment processing. The Level Three ART specialist excels at analyzing and resolving intricate client and process related challenges. They work closely with internal teams, including IT, compliance, and senior leadership, to implement sustainable solutions, improve workflows, and prevent recurring issues. Additionally, this role plays a key part in mentoring lower-level specialists, refining support protocols, and contributing to process optimization initiatives that enhance overall operational efficiency and client satisfaction. Key Performance Areas & Key Performance Indicators: Submission Analysis (55%): • Serve as the escalation point of contact for incoming phone calls, addressing client inquiries with professionalism and accuracy, • Handles escalated client tickets that exceed the scope of the Level One and Level Two Service Tiers, • Reviews and prioritizes escalated tickets for efficient resolution, • Investigates and resolves complex account discrepancies, connection issues billing issues, and service requests that have been escalated to Level Three support, • Collaborates with internal teams to resolve multi-departmental concerns, • Ensures all tickets are documented thoroughly and updated regularly, • Provides clear, professional, and timely updates to clients regarding their inquiries, • Explains complex resolutions in an easy-to-understand manner to build trust and confidence Mentorship (25%): • Mentor all team members in the intricacies of Payment Processing and Account Maintenance, • Write our procedures how-to-guides, and continuing education resources on any topic that reaches level three that has steps that can be captured and documented, • Works with Director of Client Experience to analyze workflows that optimize efficiency and bring value to the client experience, • Asses Level One and Two ART by offering guidance and training on basic and complex scenarios, • Acts as a resource for resolving questions and improving team knowledge, • Ability to manage multiple team members, and other priorities in a fast-paced environment, • Skilled and able to execute all tasks within the ART Level One and Two Scope of Work, • Maintain daily/weekly/monthly metrics, including total tickets assigned, resolved, and open tickets Education: • 2+ years in customer service, payment processing, account management, or a related field, with experience handling escalated issues Customer Service Excellence – Demonstrates professionalism, patience, and empathy when addressing client inquiries implementing the Myriad Systems ELR strategy- Empathize, Localize, Strategize. Maintains a client-focused approach to deliver timely and accurate resolutions. Communication Skills – Strong verbal communication to effectively manage phone interactions. Clear and concise written communication for email correspondence and ticket documentation. Attention to Detail – Ensures accuracy in issuing and documenting service tickets. Identifies errors or inconsistencies in account records or service requests. Problem-Solving Abilities– Quickly asses and resolves account issues within the Level Three ART Service Tier. Escalates Level Three Closure requests to the Account Resolution and Closure Specialist (ARC) appropriately while ensuring smooth handoffs. Organizational Skills – Manages multiple tasks effectively, including monitoring emails, handling calls, interacting with third parties and maintaining metrics. Prioritizes workload to meet deadlines and service level agreements (SLA’s). Technical Proficiency – Skilled in using CRM systems, ticketing software, and email platforms. Comfortable generating and analyzing reports using basic data tools (e.g. Excel) Team Collaboration – Works collaboratively with team members to resolve issues and improve processes. Actively participate in team discussions, offering feedback and insights Adaptability and Flexibility – Thrives in a fast-paced environment, responding promptly to changing priorities. Open to learning new systems, tools, and processes to enhance efficiency. Accountability and Initiative – Takes ownership of tasks and follows through to completion. Proactively identifies opportunities for process improvement or efficiency Compliance Awareness – Understands and adheres to company policies and regulatory guidelines. Maintains confidentiality and security of sensitive client information The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job Description Job Title: Client Success Associate Reports to: Head of Account Services Date last edited: November 7, 2025 Position Summary: The Client Success Associate serves as a multi-disciplinary position skilled in complex client issues, successful activation, engaging non-processing accounts, and handling of delinquent accounts. This role demands high-level problem-solving, in-depth knowledge of account management processes, a proactive approach to researching variables, and a strong working knowledge of the terminals and gateways used in payment processing. The Client Success Associate excels at analyzing and resolving multi-layered client and process-related challenges. They work closely with internal teams, including IT, compliance, and senior leadership, to implement sustainable solutions, improve workflows, maintain accounts financially current, and prevent recurring issues. This role also plays a key part in mentoring lower-level activation specialists, refining activations protocols, and contributing to process optimization initiatives that enhance overall operational efficiency. Key Performance Areas & Key Performance Indicators: Activations: 40% • Oversees and facilitates the Activations Specialist(s) collaboration with IT, Sales, Shipping and Applications to track all onboarding activities, ensuring all required documentation, training, and initial setup processes are completed., • Understand client goals and workflows to continually assess the effectiveness of Myriad’s activation protocols and procedures ensuring that they align with client needs and ensure optimal usage of the Myriad’s products or services., • Review activations calls that occur monthly for constructive feedback and coaching opportunities., • Plan, schedule, create team trainings focused on strengthening client loyalty, boosting client confidence in our services, and fostering ongoing client commitment from point of installation. Delinquent / Non Processing Accounts: 25% • Work from the designated Monday boards to identify which accounts are in delinquent/ default/ blocked/ NSF status, or are not processing, and taking proactive steps to recover back balances and bring the account current, and/or get the actively processing., • Smooth handoff of any accounts who will be sent to collections., • Use of approved forms Account Management: 25% • Serve as the escalation point of contact for incoming phone calls, addressing client inquiries with professionalism and accuracy., • Ensure accurate, swift, and professional resolution of client tickets defined to reside within the Level Two Service Tier., • Provide back-up coverage when other Level II & Level III Specialists and Activations is out of the office. Metrics Tracking & Reporting: 10% • Maintain daily/weekly/monthly metrics of account activations, successful onboard, accounts that were identified at-risk and the actions taken to secure them., • Track trends and conduct root-cause analysis to identify any process issues that can be addressed in order to mitigate escalations in future clients and smooth out the client experience. Education: • Foundational Knowledge Execution – Demonstrates organizational awareness and initiative., • Advanced Issue Resolution – Investigates and resolves complex account discrepancies., • Service Management – Skilled in reviewing and prioritizing escalated tickets for efficient resolution., • Client Communication – Provides clear and professional updates to clients and departments., • Process Improvement – Identifies recurring issues and recommends workflow enhancements., • Reporting and Analysis – Generates reports and root-cause analyses for management insights., • Adaptability – Manages multiple priorities in a fast-paced environment. Communication Skills- Strong verbal communication to effectively manage phone interactions. Clear and concise written communication for email correspondence and ticket documentation. Attention to Detail -Ensures accuracy in issuing and documenting service tickets. Identifies errors or inconsistencies in account records or service requests. Problem-Solving Abilities -Quickly assesses and resolves account issues within the Level Three ART Service Tier. Escalates Level Three closure requests to the Account Resolution and Closure Specialist (ARC) appropriately while ensuring smooth handoffs. Organizational Skills- Manages multiple tasks effectively, including monitoring emails, handling calls, interacting with third parties and maintaining metrics. Prioritizes workload to meet deadlines and service level agreements (SLAs). Technical Proficiency- Skilled in using CRM systems, ticketing software, and email platforms. Comfortable generating and analyzing reports using basic data tools (e.g., Excel). Team Collaboration- Works collaboratively with team members to resolve issues and improve processes. Actively participates in team discussions, offering feedback and insights. Adaptability and Flexibility- Thrives in a fast-paced environment, responding promptly to changing priorities. Open to learning new systems, tools, and processes to enhance efficiency. Accountability and Initiative- Takes ownership of tasks and follows through to completion. Proactively identifies opportunities for process improvement or efficiency. Compliance Awareness- Understands and adheres to company policies and regulatory guidelines. Maintains confidentiality and security of sensitive client information. Employer reserves the right to change this job description at any time, should business needs arise.

Job Description Pay range: 21.00 + DOE We are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer service for our business and distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability. Responsibilities • Go the extra mile to engage customers, • Greet and direct customers, • Provide accurate information (e.g. product features, pricing and after-sales services), • Answer customers’ questions about specific products/services, • Conduct price and feature comparisons to facilitate purchasing, • Cross-sell products, • Ensure racks are fully stocked, • Manage returns of merchandise, • Coordinate with your team to provide excellent customer service (especially during peak times), • Inform customers about discounts and special offers, • Provide customer feedback to the Store Manager, • Stay up-to-date with new products/services, • Deliver a wide variety of items to different addresses and through different routes, • Follow routes and time schedule, • Load, unload, prepare, inspect and operate a delivery vehicle, • Ask for feedback on provided services and resolve clients’ complaints, • Inform customers about new products and services, • Prior Outdoor Supply Industry Experience, • Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head., • Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle., • Customer orientation and ability to adapt/respond to different types of characters, • Ability to multi-task, prioritize, and manage time effectively, • Basic math skills, • Be able to lift 50-70 pounds, • Excellent communication skills, capable of building trusting relationships, • Ability to perform in fast-paced environments, • Valid driver’s license, • Excellent organizational and time management skills, • Good driving record with no traffic violations Bonus Points for the Following* • Bilingual (Spanish & English), • Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate), • Proven work experience as a Customer Service Associate, Sales Associate, or similar role., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Wellness Resources, • Profit Sharing We have the 4 C’s that make your job a career! Career Development- To invest in your personal and professional growth, we offer a variety of training resources. Compensation- We offer competitive market wages, great benefits, PTO & bonus potential! Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do! Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!

Job DescriptionBenefits/Perks • Flexible Scheduling, • Competitive Compensation Duties and Responsibilities: • Create menus according to season and customer research, • Set up the kitchen with necessary tools and equipment, • Prepare food and present it in an appealing manner, • Supervise and delegate tasks to other team members, • Maintain appropriate levels of inventory and restock when necessary, • Follow all food safety regulations, • Participate in daily kitchen opening and closing procedures, • Performs other duties as assigned by the head chef or management Qualifications:, • Previous experience in a similar role is preferred, • ServeSafe or Food Handler’s Certification, • Advanced knowledge of culinary techniques and recipes, • Ability to remain calm and thrive under pressure, • Excellent time management skills, • Ability to meet the physical demands of the position, including standing for long periods and lifting up to 40 pounds

Job DescriptionDescription: Job Title: Office Administrator Location: White Plains, New York Department: Administration FLSA Status: Part-Time, Non- Exempt We are Olam Agri - a market-leading agri-business, focused on high-growth markets, with a global origination footprint, processing capabilities, and deep understanding of market needs built over 30 years. Our food, feed, fiber, agri-industrials, and ag-services capabilities span 30+ countries. We are at the heart of global food and agri-trade flows, working with farmers and customers to connect local origins and global destinations. With a strong presence in high-growth emerging markets and products across grains & oilseeds, animal feed & protein, rice, edible oils, specialty grains & seeds, cotton, wood products, rubber and commodity financial services, Olam Agri is at the heart of global food and agri-trade flows with more than 40 million MT in volume traded annually. We unlock value for customers, enable farming communities to prosper sustainably, and strive for a food-secure future. Learn more at . Position Summary A leading global supply chain management company of agriculture commodities for feed and fiber is seeking a self-motivated individual for a position in our Grains, Prop Trading team located in White Plains, NY. The successful candidate will be highly organized, detail-oriented, and capable of multitasking. This role will report to the SVP & Global Head of Prop Trading. Position Responsibilities • Handle incoming calls, emails, and general inquiries in a professional manner., • Maintain a clean and organized office environment, including routine tidying and cleaning of common areas and office items., • Order office supplies and manage total office expenditure of those items., • Maintain inventory of office supplies and equipment and ensure office maintenance is completed in an appropriate timeline, including ordering, stocking, and organizing., • Oversee office safety, and functionality in collaboration with vendors., • Coordinate any equipment maintenance, service requests, and repairs in collaboration with IT teams or external vendors., • Make meal arrangements for meetings including placing and receiving orders., • Support senior management and employees with expense reporting., • Assist with travel arrangements for employees., • Manage the SVP & Global Head of Prop Trading’s calendar and schedule meetings where needed., • Serve as a primary point of contact to assist with visa letters and other travel-related documentation., • Strong communication skills, both verbal and written., • Strong customer service orientation with advanced people skills., • Strong understanding of computer systems and applications including Microsoft Office Suite., • Ability to work in a fast-paced environment with diverse teams across many geographies and time zones., • Strong organizational and time management skills, with the ability to manage multiple priorities, ad hoc requests, and meet deadlines., • Valid driver’s license with a clean driving record is required. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Olam provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status or sexual orientation. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: . At Olam Agri, we celebrate our diversity. Olam Agri Americas, Inc. is proud to be an equal opportunity workplace. Requirements: • Bachelor’s degree in Business Administration or a related field of study., • Minimum of five (5) years of work experience preferably in an administrative role.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Join Our Mission at KidStrong! At KidStrong, we help parents build smarter, stronger, more athletic kiddos with character. Our elite team is made up of passionate professionals from various backgrounds, including: Management Child Development Physical Education Personal Training & Coaching Pediatric OT & More If you thrive in an energetic, high-impact environment where camaraderie, positivity, and fist bumps are part of the daily routinethis is the place for you! Watch us in action: KidStrong Video Why Join KidStrong? Growing Company: 30+ locations coming soon in the NJ/NY/CT region! Impact-Driven: Help kids build confidence, strength, and character. Exciting Career Growth: Be part of a fast-moving team with leadership opportunities. This isnt a 9-5 desk jobthis is a career with purpose that lets you set a flexible, full-time schedule alongside the General Manager. What We Expect from You Were looking for a motivated leader with a growth mindset who is passionate about kids and operational excellence. In partnership with the General Manager, youll: Drive membership growth & sales Lead an engaged, high-energy team Create a fun & positive environment for kids and parents Coach 8-12 KidStrong classes per week Your Role as an Assistant GM / Head Coach Leadership & Operations • Provide inspirational leadership to coaches & staff, • Assist the GM in meeting sales & operational goals, • Maintain class scheduling & optimization, • Ensure exceptional customer service and member retentionCoaching & Engagement, • Teach high-energy, pre-designed KidStrong workouts (ages walking 11 years old), • Motivate and engage with parents & students, • Help train new coaches and maintain KidStrong programmingSales & Growth, • Utilize our marketing & lead-generation strategies, • Drive trial bookings and membership conversions, • Ensure front desk processes (member check-ins, inquiries, guest registration) run smoothlyWhat Were Looking For Experience working with kids (education, coaching, fitness, etc.) Sales & leadership experience preferred Associate or Bachelors degree in Business, Education, or related field a plus Strong communication, organization, & multi-tasking skills Tech-savvy: Comfortable using Microsoft Office Certifications (Required but Can Be Obtained Post-Hire) CPR & First Aid Certified EpiPen Certified Physical Demands High energy & ability to lead workouts Ability to bend, kneel, reach, balance, and lift up to 50 lbs Compensation & Benefits Base Pay: $49,500/year Plus Bonus Structure below • Tier 1: +$500/month ($6,000/year), • Tier 2: +$750/month ($9,000/year) Are You Ready to Make an Impact? If youre passionate about kids, leadership, and fitness, and ready to build something incredible, we want YOU on our team! Apply NOW & lets talk!

Job Description Summary The Head of Sales and Marketing is responsible for driving sales growth, maximizing profitability, and enhancing brand awareness through strategic sales and marketing initiatives. This role requires a strong leader to manage and motivate inside and outside sales teams, oversee national accounts, and strengthen Paraco’s presence in the residential and commercial propane markets. Additionally, this leader will determine the resources needed to manage overall sales, marketing, and budget. The ideal candidate will be a data-driven, results-oriented professional who can align sales efforts with innovative marketing strategies to accelerate customer acquisition, retention, and overall business growth. Key Responsibilities Sales Leadership & Business Development • Lead and manage a diverse sales team across entire Paraco Territory, • Develop strategic partnerships (network partners) to cultivate and generate new sales opportunities, • Modify or change sales compensation plans and sales contracts as needed, • Develop and execute a comprehensive sales strategy by geographic markets and market segments to drive propane sales, ensuring maximum gross profit margins and sales volume., • Oversee national accounts, fostering strong relationships and negotiating large-scale propane supply agreements., • Collaborate closely with the M&A team to integrate acquisitions into the sales process, maximizing growth opportunities., • Partner with the Finance team to develop competitive pricing strategies and bid/proposal agreements aligned with market demands and company goals., • Provide training, mentorship, and professional development to sales representatives, ensuring they are equipped to handle objections and close sales effectively., • Develop and implement a multi-channel marketing strategy that strengthens Paraco’s brand, increases awareness, and converts leads into customers., • Oversee digital marketing, content creation, email campaigns, social media, SEO, and paid advertising efforts., • Align marketing initiatives with sales objectives to ensure a cohesive go-to-market strategy that enhances customer acquisition and retention., • Leverage market research, competitive analysis, and customer insights to refine messaging, optimize campaigns, and enhance Paraco’s industry positioning., • Plan and oversee marketing campaigns, promotional events, and sponsorship opportunities to elevate Paraco’s brand presence., • Work cross-functionally with Operations and Customer Service teams to enhance the overall customer experience., • Leverage CRM tools and personalized marketing strategies to improve customer engagement, retention, and loyalty., • Act as a key member of the Executive Leadership Team, contributing to long-term strategic planning and company growth initiatives., • Stay ahead of industry trends, emerging technologies, and best practices to ensure Paraco remains competitive in the energy market. Sales & Marketing Leadership • 10+ years of experience in sales and marketing leadership, • Demonstrated success in managing high-performance sales teams and executing effective marketing campaigns., • Experience in handling large sales, proposals, and complex transactions in the energy sector., • Proficiency in sales analytics, forecasting, and CRM systems (Salesforce preferred)., • Strong financial acumen with experience in pricing strategy, revenue optimization, and gross margin analysis., • Proven track record of hiring, training, and motivating sales and marketing teams., • Excellent communication skills with the ability to present, negotiate, and influence stakeholders at all levels., • Understanding of the propane industry, regulatory landscape, and competitive environment., • Must be willing to travel (up to 75%) across Paraco’s geographic footprint., • Bachelor’s degree in Business Administration, Marketing, Sales, or a related field M-F