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Job Description Experienced Casualty Claims Adjuster – Long Island, NY Well-established Third-Party Administrator (TPA) with over 60 years of continuous operation is seeking a skilled and motivated Casualty Claims Adjuster to join our team. Position Overview: The ideal candidate will have a minimum of 3-5 years of experience handling casualty claims, with the ability to independently manage a full caseload from inception through resolution. This role requires strong analytical, negotiation, and communication skills, as well as a thorough understanding of claims handling practices. This position is in-office initially, with the opportunity to transition to a hybrid schedule following successful training and onboarding. Key Responsibilities: • Investigate, evaluate, and manage casualty claims (including liability and bodily injury), • Determine liability exposure, • Negotiate settlements within authority limits, • Coordinate / communicate with attorneys and insureds, • Maintain accurate and timely claim documentation Qualifications: • Minimum 3-5 years of casualty claims adjusting experience, • Strong knowledge of claims handling procedures and litigation management, • Excellent written and verbal communication skills, • Ability to work independently and manage a high-volume caseload What We Offer: • Competitive salary commensurate with experience, • Performance-based bonuses, • 401(k) plan, • Health Insurance, • Paid time off and holidays, • Stable, long-standing company with a great industry reputation, • Collaborative and professional work environment Benefits: • 401(k), • Health insurance, • Paid time off Work Location: In person Company DescriptionWe are a family-owned Third-Party Administrator with over 60 years of experience delivering high-quality claims management services. Our longevity reflects our commitment to exceptional client service, industry expertise, and strong employee relationships. We provide a supportive, team-oriented environment where employees are empowered to make decisions, contribute ideas, and play a meaningful role in the success of our clients and company. We offer the stability of a well-established organization combined with the flexibility and personal touch of a family-owned business.We are a family-owned Third-Party Administrator with over 60 years of experience delivering high-quality claims management services. Our longevity reflects our commitment to exceptional client service, industry expertise, and strong employee relationships. We provide a supportive, team-oriented environment where employees are empowered to make decisions, contribute ideas, and play a meaningful role in the success of our clients and company. We offer the stability of a well-established organization combined with the flexibility and personal touch of a family-owned business.

Job DescriptionDescription: The essential functions of the job for the Sales and Marketing Director requires, and may be amended from time to time at the sole discretion of Viva Senior Living to include, but are not limited to the following: • Comply with standards of business conduct in accordance with federal, state, and local health and regulatory standards and guidelines, as applicable., • Must possess, at a minimum, a high school diploma or a GED, • Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights., • In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather, evacuation, temporary staffing shortages, etc.). • Must adhere to Viva Senior Living’s attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook., • Must be able to read, write, speak, and understand English., • Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loved ones., • Must adhere to all facility policies and procedures. Requirements: RESPONSIBILITIES/ACCOUNTABILITIES • The Sales and Marketing Director is responsible for the sales process of the community. He or she manages community census by initiating and maintaining relations with community organizations, hospitals, and other referral sources to generate admissions to the community., • The Sales and Marketing Director works closely with all levels of the organization to ensure the community’s image and reputation are stellar and works in line with company values to make the community the desired option for all prospective residents and their families., • Achieve community census goals and annual budget projections. Specifically, generate leads, schedule tours, advance the sales process, and meet daily/weekly/monthly goals., • Act as liaison between community and outside community., • Work with local community agencies to generate a positive image and encourage referral activities., • Participate in industry trade shows as appropriate., • Develop strategies to maximize admissions, including daily contact with potential referral sources, including hospitals, physicians, insurers, case management companies and health care agencies., • Schedule screenings of potential residents with Executive Director and/or Resident Care Director; conduct screenings if needed to determine level of care, services required, equipment needs and insurance coverage, as indicated., • Coordinate admissions, if needed, with Executive Director and/or Resident Care Director., • Be qualified to complete all admission paperwork., • Learn and maintain understanding of current regulations governing the operations of assisted living facilities., • Collect appropriate data to prepare and submit assigned monthly reports., • Attend and participate in weekly admissions/operations meetings., • Participate in quality improvement by identifying customer service issues and reporting these issues to the Executive Director., • Continue appropriate education as approved by Executive Director., • Be knowledgeable of and adhere to company and community policies and procedures; participate in safety, quality improvement, and infection control as assigned., • Both advise and contribute to ensure community puts forth the best possible public image., • Ability to drive a company vehicle (required driver), • Ensures that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights., • Report any occupational exposures to blood, body fluids, infectious materials, and or hazardous chemicals in accordance with facility policy., • Report work related injuries and illnesses immediately to your supervisor., • As a condition of employment, complete all assigned training and skills competency., • Participate in all life safety and emergency drills and trainings., • Fulfill responsibilities as assigned during implementation or activation of the facility’s emergency plan., • Assists with evacuation of residents in an emergency situation, • Maintain confidentiality of Protected Health Information, including verbal, written and electronic communications., • Report non-compliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel., • Protect residents from abuse and cooperate with all investigations., • Report any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator., • Report any retaliation or discrimination to the Human Resource Director and the Compliance Officer., • Fulfill individual responsibility to report any suspicion of a crime to law enforcement and the state agency., • Must adhere to scheduled shifts assigned by Executive Director or Supervisor and arrive to your work station at the scheduled time., • Perform other related duties as required per State Regulation annual health REQUIREMENTS: • Must provide annual verification of a negative TB skin test. physical and sensory requirements: (With or Without the Aid of Mechanical Devices) • Must be able to move intermittently throughout the workday., • Must be able to cope with the mental and emotional stress of the position., • Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met., • Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination., • Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, agitated residents, • Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet., • May be necessary to assist in the evacuation of residents during emergency situations.

Job Description Nursing Administrator Help Others to ASPIRE HIGHER! The Nursing Administrator is an integral part of the Residential Program’s team which strives to provide opportunities for our adult group home residents with developmental disabilities to pursue enviable lives and increase their independence. When a group of families came together in 1957 to find services for their children with developmental disabilities, ACLD was born. Today, we are a leading not-for-profit agency employing 1200+ staff and providing over 70 program sites in Nassau and Suffolk. ACLD assists children, teens and adults in reaching the highest level of independence with the freedom to ASPIRE HIGHER in their hopes, dreams and accomplishments. We are currently seeking a few exceptional people who have a passion to make a meaningful impact by facilitating the lives of the amazing people we support. Requirements • RN certification, currently licensed by the New York State Department of Education; including all mandated certifications., • The ability to assist with lifting and transferring a person, including supporting another person’s body with their own., • General knowledge of medications and their interactions., • Five years RN experience, one year developmentally disabled experience preferred., • Supervisory experience preferred., • Knowledge of OPWDD regulations. Additional Knowledge, Skills and Ability • Substantial reasoning skills required including the ability to deal with a variety of abstract and concrete issues simultaneously., • Ability to apply principles of logic or theoretical thinking to a wide range of intellectual and practical problems and to identify problems, interpret data and draw conclusions., • Excellent verbal and written communication skills including the ability to coach, aid counsel, interpret and advise, and the ability to professionally develop and report problems., • Ability to work independently., • Ability to work a flexible schedule including early mornings/late nights and on call for weekends and recognize and respond to emergency situations., • Working knowledge of Microsoft Office Essential Functions • Supervise the residential nurses in order to ensure that all medical services meet the guidelines as established by OPWDD regulations and ACLD best practices., • Participate in the interviewing, hiring, training and evaluation of all assigned nursing staff., • Design and establish monitoring systems which promote organizational efficiencies, as well as compliance with ACLD policies. These systems should focus on individual health and safety, staff development and training in health management areas., • Participate in the nursing on-call and weekend on-call systems., • Participate and collaborate in clinical team meetings and ensure all recommendations are implemented in a timely manner., • Attend residential nursing meetings, and ensure all trainings/certifications are current., • Obtain and maintain the ability to teach AMAP course curriculum as assigned under the auspices of the Center for Learning., • Conduct site visits as assigned in order to assess compliance with OPWDD regulations and ACLD best practices., • Ensure that all nursing plans of care are current and implemented in a timely manner for all new and existing medical diagnoses., • Participate in internal self-surveys and OPWDD certification surveys of residential programs and act as a liaison between the auditors and residential nurse/manager., • Participate in the development and implementation of all plans of corrective actions and ensure their ongoing regulatory compliance., • Participate and facilitate in the admissions and discharge process., • Ensure proper diet orders are prescribed and are implemented consistently., • Ensure necessary informed consents are in place as per OPWDD regulations., • Ensure coordination of all medical oversight, including but not limited to hospitalizations (admissions and discharges), surgeries and significant medical procedures, including ensuring that proper consents are in place., • Provide direct nursing oversight when vacancies occur in the residential nursing structure., • Maintain collaborative relationships with other ACLD programs and departments to maximize service coordination and integration., • Other duties, as assigned. Schedule: Monday - Friday 9am - 5pm (Flex) 35 Hours

Job Description Hospice Social Worker, LMSW Full Time The Parker Jewish Institute for Health Care and Rehabilitation is seeking a full time Social Worker to join the team in the Hospice department. Parker Jewish Institute Hospice offers the finest in hospice services from an interdisciplinary team of health care professionals. Parker Jewish Institute for Health Care and Rehabilitation is a not-for-profit adult health care system comprised of multiple health services servicing the Metropolitan New York Area. Community and Inpatient Hospice at Parker Jewish Institute provides comfort, relief, and peace of mind to individuals with advanced or life-limiting illness and their families. We are an intimate and unique program that provides personalized care to ensure the comfort, enhance the quality of life, and preserve the dignity of our patients. This position will include field visits in Queens and Nassau counties, in addition to in-patient visits. Position Overview Reporting to the Hospice Administrator, the Hospice Social Worker delivers appropriate social work services to assigned patients, residents, family members and significant others. The Social Worker is responsible for performing initial psychosocial, emotional, spiritual and bereavement assessments, ongoing assessments, and assists in the development and implementation of goal-directed IDG care plan while serving as an advocate for the patient and family members. About Parker The Parker Jewish Institute for Health Care and Rehabilitation, conveniently located on the Queens-Nassau County border in New Hyde Park, New York, is a non-profit health care facility that offers inpatient programs such as sub-acute/short term rehabilitation, long-term care and nursing home care, as well as community health services encompassing certified home health care and a comprehensive community hospice program that serves terminally ill patients in their own homes or in nursing facilities, including Parker's nursing home. Quality care means hiring quality people, and Parker Jewish Institute for Health Care and Rehabilitation has a longstanding reputation for excellence and innovation in resident and patient care. Why Work at Parker Friendly, collaborative team environment and exciting career growth opportunities providing an opportunity to learn, grow and have an impact on the overall results Excellent training and clinical education Accessible via public transportation Free parking on site for all staff On-site cafeteria offering breakfast and lunch • Full Benefits for Full Time and Part Time staff include Health Insurance, 401k, Vacation, Holiday and Sick Time Position Qualifications Master's Degree in Social Work Active NYS Social Work License Prior experience as a Social Worker in a community health, hospice or inpatient setting Valid New York State driver's license and able to make field visits in Queens and Nassau counties Job Posted by ApplicantPro

Job Description Director of Risk Management & Quality Assurance Compensation: $150K-$160K pr/yr Job Type: Full Time, Monday - Friday. Flexible | Time will be split between two clinic locations We are seeking a strategic and operationally-minded Director of Risk Management & Quality Assurance. Our client is a premier Federally Qualified Health Center who specializes in comprehensive medical and dental , and behavioral health services with a dedicated focus on individuals with autism and developmental disabilities. They are heavily leaning into skills-based hiring for this critical leadership role. They recognize that outstanding talent comes from diverse backgrounds, so the exact title on your resume matters far less than your underlying expertise. They are fully open to broader or alternative titles, including: • Director of Quality & Patient Safety, • Director of Performance Improvement, • Healthcare Chief Operating Officer (COO) This pivotal role is responsible for safeguarding clinical excellence, data integrity, and operational performance across the organization. You will oversee daily clinical operations and service coordination, ensuring the facility remains a leader in patient safety, regulatory compliance, and continuous quality improvement (CQI). Whether your background is rooted in a hospital setting, a large group practice, or a community health center, we want to talk to you if you are an expert at optimizing Electronic Health Records (EHR), navigating the shift toward value-based care, and turning data into improved patient outcomes. Responsibilities: • Clinical Operations & Performance Leadership, • Manage daily clinical operations, staffing, and patient care workflows to ensure seamless service delivery., • Lead the design and execution of performance improvement projects aimed at achieving the "Triple Aim": better care, better outcomes, and lower costs., • Drive data-driven changes, including team-based care and Patient-Centered Medical Home (PCMH) initiatives, in collaboration with the Chief Medical Officer., • Risk Management & Compliance, • Act as the primary point of contact for HRSA, NYSDOH, and CMS; facilitate inspections and manage all Plans of Corrective Action (CAP)., • Ensure 100% compliance with the 19 BPHC program requirements and oversee the annual FTCA application submission., • Manage the end-to-end incident reporting process, ensuring timely notification to state agencies and mandated reporting for sensitive cases., • Data Analytics & Quality Assurance, • Leverage EMR (eCW) and reporting tools (COGNOS) to conduct audits and generate actionable quality data., • Chair the RM/QA Committee and represent clinical quality data to the Board of Directors and Key Management., • Serve as the primary liaison for IPA and ACO contracts, overseeing quality measurement activities and patient satisfaction analytics., • Safety & Environment of Care, • Standardize protocols and policies to ensure a consistent culture of safety across all departments (Medical, Dental, and Operations)., • Oversee emergency preparedness (CMS rules), equipment maintenance, and the overall security/supply chain of the health center., • Protect patient rights and lead the resolution of grievances and recommendations., • Collaborative Human Resources Support, • Partner with HR to oversee regulatory training programs, staff recruitment, and succession planning., • Coordinate with the Compliance Administrator to ensure rigorous maintenance of personnel records, licenses, and certifications., • Manage Code Rule 59 and 60 applications and annual reporting in partnership with the HR Director. Benefits • 403(b) with matching, • Medical, prescription, dental, life, AD&D, malpractice (occurrence-based), • Generous PTO (vacation, sick, holiday, CME), • CME reimbursement, NHSC loan forgiveness, FSAs, pre-tax commuting contributions, • Eligible to receive $2K by the end of the 1st year and 2K annually moving forward Job Requirements: • Bachelor’s or Master’s degree in Nursing, Healthcare Administration, Health Informatics, or a related field., • Minimum of 5 years of progressive leadership experience in healthcare operations, quality assurance, performance improvement, or risk management. Open to candidates coming directly from a hospital setting., • Advanced proficiency in eClinicalWorks (eCW) is critical. Ideal candidates will have "super-user" depth of knowledge regarding eCW data extraction, benchmarking, and quality tracking., • Demonstrated understanding of Accountable Care Organizations (ACOs), value-based reimbursement models, and standard healthcare regulations (CMS, DOH)., • A data-driven problem solver who excels at managing multi-disciplinary teams and complex workflows., • Familiarity with serving individuals with intellectual and developmental disabilities is a strong plus., • Prefer candidates from Long Island, Western Suffolk, Nassau, Smithtown and Queens. Salary: The posted range is not a guarantee. The actual salary will be based on qualifications, experience, and education and could fall outside of this range. Contact us for more information. If you're excited about the potential of this role, we’d love to hear from you!

Job Description About New York Edge New York Edge (NYE) is the largest provider of school-based afterschool and summer programming in New York City, serving thousands of students annually across all five boroughs and Long Island. Our mission is to help young people discover their potential by providing programs that support academic achievement, social-emotional development, and leadership growth. Through deep partnerships with schools, communities, and city agencies, we deliver high-quality experiences that address the needs of the whole child and build pathways to lifelong success. NYE also serves as a leading Community-Based Organization (CBO) in the NYC Community Schools initiative, partnering with school leadership to coordinate integrated supports such as expanded learning, family engagement, and wellness services to ensure students and families have access to comprehensive school-based resources. _ Position Overview New York Edge is seeking a Junior Salesforce Developer to support the ongoing administration, development, and enhancement of our Salesforce platform. This role will work closely with internal stakeholders and the Salesforce Lead to maintain system integrity, implement new functionality, and support integrations across key business systems. This is an excellent opportunity for an early-career Salesforce professional to gain hands-on experience in a dynamic, mission-driven environment while contributing to impactful programs serving NYC youth. The role is designed for growth, with increasing technical responsibility over time. Key Responsibilities Salesforce Administration & Support • Assist with day-to-day Salesforce administration, including user setup, profiles, roles, permission sets, and case management, • Maintain data integrity through data imports, deduplication processes, and validation rules, • Support the creation and maintenance of reports and dashboards for program, finance, and leadership teams, • Troubleshoot user issues and provide timely and effective resolution, • Support end-user training and adoption of Salesforce best practices Automation & Development • Build and maintain automation using Salesforce Flow (record-triggered, scheduled, and screen flows), • Assist in the development and maintenance of Apex (triggers, classes, and asynchronous processes), • Support Lightning Web Component (LWC) development for internal tools and user interfaces, • Participate in evaluating when to use declarative versus programmatic solutions Integrations & API Development • Support the development and maintenance of integrations using REST and SOAP APIs, • Assist with outbound callouts, including authentication methods such as OAuth 2.0 and API keys, • Parse and transform JSON/XML payloads within Apex, • Work with middleware platforms (e.g., MuleSoft, Zapier, or other ETL tools) as needed, • Monitor and troubleshoot API limits, failures, and latency issues System Implementation & Enhancements • Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions, • Assist in implementing new features, custom objects, and automation to improve operational efficiency, • Participate in system upgrades, release cycles, and sandbox testing Performance, Limits, and Optimization • Develop solutions with an understanding of Salesforce governor limits (SOQL, DML, CPU time, heap size), • Write efficient SOQL/SOSL queries and follow best practices to avoid common anti-patterns, • Support optimization efforts, including query performance and transaction handling, • Assist with implementing caching strategies where appropriate (Platform Cache, Custom Settings/Metadata) Monitoring, Debugging, and Support • Troubleshoot production issues using debug logs, Apex exception emails, and system monitoring tools, • Identify root causes of failures across integrations, automation, and data processes, • Provide Tier 2 support for Salesforce-related incidents, • Proactively identify system health risks and improvement opportunities Documentation & Engineering Standards • Maintain technical documentation for data models, integrations, and automation logic, • Follow established SDLC and change management processes, • Contribute to internal best practices for naming conventions, code structure, and deployment procedures Required Qualifications • Bachelor's in Computer Science or related field., • 1–3 years of hands-on Salesforce experience in a production environment, • Experience with:, • Apex (triggers, classes, and basic asynchronous processing), • Lightning Web Components (LWC) (exposure or foundational experience acceptable), • SOQL / SOSL (including relationship queries), • Salesforce data model and schema design Technical Knowledge • Understanding of Salesforce governor limits and bulkification principles, • Familiarity with order of execution and transaction lifecycle, • Foundational knowledge of integrations and APIs (REST/SOAP) Certifications (Preferred) • Salesforce Administrator Certification, • Salesforce Platform Developer I (preferred, not required) Key Competencies • Strong attention to detail and commitment to data accuracy, • Ability to manage multiple priorities in a fast-paced environment, • Strong analytical and problem-solving skills, • Excellent communication skills, both technical and non-technical, • Collaborative mindset with a willingness to learn and grow Preferred / Nice-to-Have Experience • Experience with nonprofit organizations or Nonprofit Success Pack (NPSP), • Familiarity with data tools such as Data Loader or ETL platforms, • Exposure to form tools (e.g., FormAssembly), • Experience supporting financial or operational workflows (e.g., approvals, invoicing

Job Description Nursing Administrator Help Others to ASPIRE HIGHER! The Nursing Administrator is an integral part of the Residential Program’s team which strives to provide opportunities for our adult group home residents with developmental disabilities to pursue enviable lives and increase their independence. When a group of families came together in 1957 to find services for their children with developmental disabilities, ACLD was born. Today, we are a leading not-for-profit agency employing 1200+ staff and providing over 70 program sites in Nassau and Suffolk. ACLD assists children, teens and adults in reaching the highest level of independence with the freedom to ASPIRE HIGHER in their hopes, dreams and accomplishments. We are currently seeking a few exceptional people who have a passion to make a meaningful impact by facilitating the lives of the amazing people we support. Requirements • RN certification, currently licensed by the New York State Department of Education; including all mandated certifications., • The ability to assist with lifting and transferring a person, including supporting another person’s body with their own., • General knowledge of medications and their interactions., • Five years RN experience, one year developmentally disabled experience preferred., • Supervisory experience preferred., • Knowledge of OPWDD regulations. Additional Knowledge, Skills and Ability • Substantial reasoning skills required including the ability to deal with a variety of abstract and concrete issues simultaneously., • Ability to apply principles of logic or theoretical thinking to a wide range of intellectual and practical problems and to identify problems, interpret data and draw conclusions., • Excellent verbal and written communication skills including the ability to coach, aid counsel, interpret and advise, and the ability to professionally develop and report problems., • Ability to work independently., • Ability to work a flexible schedule including early mornings/late nights and on call for weekends and recognize and respond to emergency situations., • Working knowledge of Microsoft Office Essential Functions • Supervise the residential nurses in order to ensure that all medical services meet the guidelines as established by OPWDD regulations and ACLD best practices., • Participate in the interviewing, hiring, training and evaluation of all assigned nursing staff., • Design and establish monitoring systems which promote organizational efficiencies, as well as compliance with ACLD policies. These systems should focus on individual health and safety, staff development and training in health management areas., • Participate in the nursing on-call and weekend on-call systems., • Participate and collaborate in clinical team meetings and ensure all recommendations are implemented in a timely manner., • Attend residential nursing meetings, and ensure all trainings/certifications are current., • Obtain and maintain the ability to teach AMAP course curriculum as assigned under the auspices of the Center for Learning., • Conduct site visits as assigned in order to assess compliance with OPWDD regulations and ACLD best practices., • Ensure that all nursing plans of care are current and implemented in a timely manner for all new and existing medical diagnoses., • Participate in internal self-surveys and OPWDD certification surveys of residential programs and act as a liaison between the auditors and residential nurse/manager., • Participate in the development and implementation of all plans of corrective actions and ensure their ongoing regulatory compliance., • Participate and facilitate in the admissions and discharge process., • Ensure proper diet orders are prescribed and are implemented consistently., • Ensure necessary informed consents are in place as per OPWDD regulations., • Ensure coordination of all medical oversight, including but not limited to hospitalizations (admissions and discharges), surgeries and significant medical procedures, including ensuring that proper consents are in place., • Provide direct nursing oversight when vacancies occur in the residential nursing structure., • Maintain collaborative relationships with other ACLD programs and departments to maximize service coordination and integration., • Other duties, as assigned. 5118 Schedule: Monday - Friday 9am - 5pm (Flex) 35 Hours

Job Description Job Title: Junior Software Developer / Automation Specialist (Healthcare/TPA) Location: [On-site / Hybrid – Long Island, NY] Department: Information Technology Reports to: Head of IT Position Overview We are seeking a detail-oriented and technically driven developer to support our IT team in building, maintaining, and automating critical business processes within a healthcare/TPA environment. This role will work closely with the Head of IT to develop internal tools, streamline workflows, and support data-driven operations across the organization. Key Responsibilities • Develop, test, and maintain applications using C# and related technologies, • Write and optimize SQL queries, stored procedures, and database scripts, • Design and manage reports using SSRS (SQL Server Reporting Services), • Work within Visual Studio for application development and debugging, • Build and maintain automation workflows using tools such as RoboTask (or similar), • Manage and troubleshoot SFTP processes for secure data transfers, • Support integration and data exchange across internal and external systems, • Assist in maintaining and improving existing codebases and automation processes, • Collaborate with cross-functional teams (Finance, Operations, HR) to implement technical solutions, • Document processes, workflows, and system configurations Required Qualifications • A minimum of 1-3 years of experience in software development or programming, • Proficiency in C# and SQL (T-SQL preferred), • Experience with Visual Studio and SSRS reporting, • Familiarity with automation tools (RoboTask or similar), • Experience with SFTP or secure file transfer protocols, • Experience in the healthcare or insurance industry (TPA experience a plus), • Strong problem-solving skills and attention to detail, • Ability to manage multiple priorities in a fast-paced environment Preferred Qualifications • Experience with Javelina or Mphasis products, • Exposure to process automation and workflow optimization, • Understanding of data reconciliation, reporting, or financial systems, • Experience working in a small team / high-responsibility environment What Success Looks Like • Reduces manual processes through automation, • Improves reporting accuracy and accessibility, • Supports faster turnaround on IT and operational requests, • Becomes a reliable technical partner across departments NOTE: Interested candidates must include desired salary range to be considered. Company DescriptionIn business since 1972, International Benefits Administrators (IBA) is a third party administrator that specializes in personalized health services and plan management. IBA’s extensive experience in administering health plans is based on our principal of professionalism and total commitment to the client. IBA offers claim service from our experienced staff that provides quick and effective resources to claimant’s needs. A dedicated team of representatives is available to our clients ensuring that requests are handled in a professional and expedient manner. Our goal is to enhance the quality of our clients' benefit plans, incorporating all necessary guidelines, to ensure they are cost effective and well received by all employees.In business since 1972, International Benefits Administrators (IBA) is a third party administrator that specializes in personalized health services and plan management.\r\n\r\nIBA’s extensive experience in administering health plans is based on our principal of professionalism and total commitment to the client. IBA offers claim service from our experienced staff that provides quick and effective resources to claimant’s needs. A dedicated team of representatives is available to our clients ensuring that requests are handled in a professional and expedient manner. Our goal is to enhance the quality of our clients' benefit plans, incorporating all necessary guidelines, to ensure they are cost effective and well received by all employees.

AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us. Summary of Position The Care Team Associate II serves as a member of the Care Team in the treatment and care of patients who assists providers with clinical services and administrative tasks to support population health guided best in class care. The position works under the supervision of the Practice Administrator and in collaboration with the Nurse Manager. The Care Team Associate II must understand basic medical terminology, demonstrate customer service excellence, have the ability to recognize data reflective of the patient's status and inform the RN/LPN of his/her observations. Principal Accountabilities • Warmly greets and engages in friendly conversation with Advantage Care Physicians (ACP) patients and guests. Works with office staff to effectively communicate approximate wait times and maintains timely communication to patient and guests. Monitors patient flow in waiting room and assesses patients' and guests' needs as they wait. Proactively resolves patient flow issues related to registration, check-in, and check-out processes. Assists patients in resolving patient service or clinical issues as needed., • Answers telephones in a professional manner utilizing excellent customer service skills exhibited by courtesy, cooperative spirit, and tact when interacting with employees, patients and visitors. Utilizes standard ACP greeting at all times when answering the telephone. Schedules patient appointments accurately in computer system. Verifies insurance coverage, as required. Takes the initiative to resolve all patient concerns and issues., • Checks-in patients and prepares and processes appropriate forms. Serves as a reference source regarding hours of operation, directions, transportation and general ACP policies. Performs a complete registration of patient's demographic and financial information using electronic systems as needed. Responsible for the integrity of the data. Scans documents into the electronic systems, as assigned., • Checks-out patients at the end of the visit, verifying that patients have all required documentation prior to leaving the medical facility. Thanks patients as they leave and solicits feedback about the quality of service and experience., • Takes complete and accurate IB messages from all individuals contacting the medical facility by telephone, including messages related to patient needs intended for providers and clinical staff. Delivers messages to the intended recipient in a timely manner. Escalates calls pursuant to the ACPNY call escalation policy. Checks email correspondence, electronic task lists, and other written communication regularly throughout the business day to enable timely knowledge of and response to written correspondence., • Collects cash from patients for charges and co-payments and provides patient receipts. Completes all necessary documents for all payments accrued. Matches cash collected to receipts at end of session. Performs accurate end of day reconciliations. Makes reminder and "no show" calls. Prints schedules and confirms appointments. Sends correspondence to patients' residences in order to remind, recall or reschedule appointments., • Coordinates internal and external referrals to specialists by coordinating and scheduling all appointments, providing appointment date and time reminders, providing directions to the specialist's office and copies of any pertinent medical records or tests needed for the specialty appointment. Coordinates additional tests as needed. Utilizes the EPIC preferred provider list and/or external provider list for the coordination of referrals. When requested, provide patients with a list of three external specialists to satisfy their request to research and select their own specialty provider., • Reviews the referral WQ daily to address any referrals which may have been ordered in a non-face to face encounter, such as an in-basket message and proceeds to arrange these referrals. Acts as a liaison between ACPNY and external specialists for outpatient procedures performed at other facilities, i.e. interventional, surgical or other. Provides data as necessary and conducts all necessary follow up. Acts as the key point of reference to communicate with patients on pre-and post-referral appointment matters., • Assists care teams with campaigns/initiatives such as the Influenza program and the Health outcome survey and closing gaps in care. Provides information to patients and assists them in getting the care they need. Under the direction of the Practice Administrator, conducts regular outreach to identified "at- risk patients" to reduce unnecessary ED visits and admissions., • Maintains effective communication with patients, families, peers and other members of the health care team., • Attends all meetings as directed by practice administrator/designee. Demonstrates flexibility in the acceptance and completion of work assignments. Effectively takes action without being told (e.g., takes initiative) within the scope of his/her responsibilities. Recognizes and performs duties which need to be performed although not directly assigned. May be assigned, on a temporary and short-term basis, to other medical offices based on ACP's staffing need., • Demonstrates proficiency with computer systems (e.g., electronic practice management/electronic health record) within 3 months of training as evidenced by the following metrics: patient registration quality, time to check in, cash draw closing, referral WQ management Completes all tasks on the electronic system required for the job function consistently, accurately, and in a timely manner. Demonstrates professionalism in attitude, dress, decorum, and interaction with patients, clients and co-workers. Adheres to the ACP's dress code., • Arrives on time for assigned shift and maintains a punctuality and attendance record consistent with ACPNY Time and Attendance policies. Respects patient confidentiality and withholding restrictive information. Demonstrates good judgment, discretion and ability to problem solve. Contributes to a cooperative, friendly and mutually supportive work environment: a "team" player., • Participates and supports the care team in direct patient care under the supervision of an RN/LPN Supervisor. Performs duties involving direct patient care as assigned by the RN/LPN Supervisor/MD within the framework of ACP policies and procedures. Identifies physical, behavioral, and emotional characteristics typical for the age group of the patient receiving care. Modifies approaches based on patient age-specific needs and responses to treatment., • Performs a variety of patient care functions based on age-specific needs using age-appropriate communication techniques. Patient care functions include but is not limited, to the following: physical examination preparation, personal history/medications/allergies recording in the EMR, vital signs, phlebotomy, heights, weights, finger sticks, electrocardiograms, head circumference measurements, vision and hearing screening, set up oxygen and suction, pulse oximetry, peak flow testing, Provide PHQ-9 (mental state questionnaire), urine dipstick (exclude interpretation), and urine pregnancy (exclude interpretation). Chaperones during patient examinations, as needed. Provides medication verification on recently hospitalized patients and ensures recent labs have been scanned. Notifies appropriate staff of patient's status. Documents pertinent patient care information in the electronic medical record., • Collects and accurately labels specimens. Prepares specimens and required paperwork for collection by affiliated laboratories. Retrieves lab, pathology and diagnostic data from the outside laboratories, collates for upcoming visits., • Ensures that all pertinent equipment is sterilized according to schedule based on the purpose for and use of the equipment. Notifies appropriate personnel regarding any malfunction in equipment. Keep examination rooms neat and clean. Restocks exam/treatment rooms and medical supply inventory on a daily basis., • Completes all necessary forms in an accurate and timely manner., • Assists with various medical procedures, as required, e.g., sigmoidoscopies, colposcopies, and biopsies consistent with the NY State Nursing Guide to Practice (NYSEDOP)., • Performs other job-related duties as required. Qualifications Education, Training, Licenses, Certifications • High School diploma or GED, • Associate degree preferred, • Certificate of completion from an accredited Medical Assistant Program required or eligibility to sit for the national certification exam and pass the exam within 18 months of hire Relevant Work Experience, Knowledge, Skills, and Abilities, • Minimum 1 year experience as medical assistant in an ambulatory care setting, • Three years' experience as medical assistant in an ambulatory care setting preferred, • Experience and ability to navigate an EMR (Electronic Medical Record)

General Purpose The primary purpose of your job position is to provide each of your assigned residents with routine daily nursing care and services in accordance with the resident's assessment and care plan, and as may be directed by your supervisors. Essential Duties • Use the wristband or photo card file to identify residents before administering treatments, serving meals, etc., as necessary., • Use only authorized abbreviations established by this facility when recording information., • Report all changes in the resident's condition to the Nurse Supervisor/Charge Nurse as soon as practical., • Record all entries on flow sheets, notes, charts, etc., in an informative, descriptive manner., • Report all accidents and incidents you observe on the shift that they occur., • Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator., • Report any known or suspected unauthorized attempt to access facility's information system., • Perform only those nursing care procedures that you have been trained to do., • Ensure that the resident's room is ready for receiving the resident (i.e., bed made, name tags up, admission kit available, etc.)., • Greet residents and escort them to their room., • Introduce resident to his/her roommate, if any, and other residents and personnel as appropriate., • Make resident comfortable., • Inventory and mark the resident's personal possessions as instructed., • Store resident's clothing., • Assist residents with packing their personal possessions when they are being transferred to a new room, or when being discharged., • Transport residents to new rooms or to the receiving area., • Assist with loading/unloading residents' to/from vehicles as necessary., • Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift., • Meet with your shift's nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services., • Report all complaints and grievances made by the resident., • Participate in and receive the nursing report as instructed., • Follow established policies concerning exposure to blood/body fluids., • Make beds as instructed., • Put extra covers on beds as requested., • Measure and record temperatures, pulses, and respirations (TPRs) of residents, as instructed. Weigh and measure residents as instructed., • Ensure that residents who are unable to call for help are checked frequently., • Answer resident calls promptly., • Check residents routinely to ensure that their personal care needs are being met., • Assist residents with identifying food arrangements (i.e., informing resident with sight problem of foods that are on his/her tray, where it is located, if it is hot/cold, etc.)., • Record the resident's food/fluid intake. Report changes in the resident's eating habits to the Nurse Supervisor/Charge Nurse., • Keep residents' water pitchers clean and filled with fresh water (on each shift), and within easy reach of the resident., • Perform after meal care (i.e., remove trays, clean resident's hands, face, clothing, etc.)., • Participate in and receive the nursing report upon reporting for duty., • Perform all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors., • Follow work assignments, and/or work schedules in completing and performing your assigned tasks., • Cooperate with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents., • Notify the facility when you will be late or absent from work., • Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents., • Assist residents with daily functions (dental and mouth care, bath functions, combing of hair, dressing and undressing as necessary)., • Keep residents dry (change gown, clothing and linens, when it becomes wet or soiled)., • Assist residents in preparing for medical tests (i.e., lab work, x-ray, therapy, dental, etc.)., • Assist with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc., • Perform restorative and rehabilitative procedures as instructed., • Assist in preparing the resident for a physical examination., • Check each resident routinely to ensure that his/her personal care needs are being met in accordance with his/her wishes., • Observe and report the presence of pressure areas and skin breakdowns to prevent decubitus ulcers (bedsores)., • Report injuries of an unknown source, including skin tears., • Observe disoriented and comatose residents. Record and report data as instructed, • Perform special treatments as instructed., • Immediately notify the Nurse Supervisor/Charge Nurse of any resident leaving/missing from the facility., • Use only the equipment you have been trained to use., • Report defective equipment to the Nurse Supervisor/Charge Nurse, • Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information., • Report all allegations of resident abuse and/or misappropriation of resident property., • Honor the resident's refusal of treatment request. Report such requests to your supervisor. Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, an 10th grade education Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations Must be a licensed Certified Nursing Assistant in accordance with laws of the state. CPR Preferred Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand; walk and talk, read or hear. Frequent use of all office related equipment to include copier/scanner/fax, telephone, and calculator. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.

This position is eligible for either a $30,000 Student Loan Repayment Plan or $30,000 Relocation and Retention Bonus Program! The Patient Care (PC) Director assumes responsibility for multiple units within a designated service line(s) for the overall assessment, planning, implementation and evaluation of patient care on the service. The position is critical in carrying out the system, hospital and nursing service mission, vision, values. As a key stakeholder, the Patient Care Director plays an integral role in the development and execution of the overall strategic plan. The emphasis of the plan includes growth and business development, along with the goal of obtaining top quartile clinical, fiscal and patient care outcomes for their area of responsibility. With a focus on creating a healthy work environment, the Patient Care director promotes the health system service standards and creates a highly engaged, patient focused, caring environment that addresses the needs of patients and their families in an individualized manner. The Patient Care Director functions as a key clinical leader who communicates regularly with the physician leader and departmental administrator. He/she fosters an environment of collaboration and respect with interprofessional colleagues and the entire health care team. Directs and provides continuous strategic and operational oversight and accountability for nursing practice, patient care delivery, human and fiscal resources, and regulatory compliance of a designated department or service line within the hospital. Participates, with senior nursing leadership, in setting strategic direction for key programs. Job Responsibility • The Patient Care Director participates in the creation, communication, and execution of a shared vision among their team to align organization goals within their service line., • Collaborating with internal and external customers, the Director serves as a brand ambassador within the organization and community to promote the organization's mission, vision and strategic plan., • The Director champions a culture of trust, respect, collaboration and teamwork to build relationships across units and departments to promote constructive dialogue, creativity and innovation., • Upholds Culture of C.A.R.E., Northwell Health's promise to our patients and families, to create a culture of connectedness, awareness, respect and empathy., • The Director exhibits and fosters behavior that emulates the hospitals mission, vision and values, and creates a leadership culture that promotes a healthy work environment. Utilizing a "just culture" approach to accountability, the Patient Care Director ensures, through their management team, that staff feel safe to admit mistakes, report problems, and take ownership of their actions., • The Director establishes themselves as an integral member of the Senior Patient care Services leadership team., • Using influential leadership, the Patient Care Director has the ability to inspire individual and service level excellence, create and attain a shared vision and successfully manage change to implement the organization's strategic plan and successfully achieve top level outcomes within their area of oversight., • The Director ensures consistency in execution of systems and processes to provide the safest and highest quality of patient and customer centric care within their service line(s)., • To facilitate manager succession planning, the Director creates a structure to promote leadership development., • The Director works closely with CNO to develop and operationalize the vision and philosophy for nursing practice across the organization, creating a dynamic professional environment predicated on integrity, respect, shared decision making and lifelong learning., • Through involvement in professional organizations specific to their service line(s), the Director engages and impacts nursing practice on a local, regional and national level. By fostering a milieu which blends appreciative inquiry, evidence- based, caring, compassion and ethical practice, the PC director promotes a high level of professionalism for their service line(s)., • The Director takes proactive steps to remain current in their knowledge of various regulatory and professional standards of care and takes an active role in ensuring compliance through policy development and review of practice., • Nursing management and staff are empowered by the Patient Care Director to develop quality/performance improvement programs and implement innovative evidence-based strategies consistent with regulatory and legal standards., • In collaboration with the CNO, the Director contributes to the overall nursing departmental strategy and develops, shapes and aligns their unit and service line(s) with the overall plan., • The Director works with their management team to develop, oversee and monitor all department operational performance metrics to achieve higher levels of performance., • Director should be actively involved with budget development including supplies and services needed, staffing levels to meet the needs of the patients in the service line, and capital requirement. Need to build the business case for their service line., • The Director monitors financial performance of their service line(s) through review of budgetary and revenue variances together with the service leadership and communicates to department and administration., • Directs and has continuous responsibility for the overall assessment, planning, implementation and evaluation of patient care of a designated department or service line within the hospital., • Participates, with senior nursing leadership, in developing nursing strategic plan for area of responsibility., • Implements policies and programs that align with strategic goals and organization mission, vision, and values., • Creates and communicates a shared vision, through influential leadership, to effectuate hospital and organizational goals., • Functions as a key clinical leader and regularly collaborates with physician leaders and department administrators to achieve top level outcomes., • Upholds and advances high quality patient and family centered care in a healing environment., • Ensures a professional work environment is created and maintained that fosters team member respect, engagement, accountability and optimal patient outcomes., • Promotes appreciative inquiry and evidence-based, ethical and compassionate practice., • Directs staffing for patient care units. Collaborates with HR to fulfill requirements, • Selects, develops, manages and evaluates nurse leaders. Provides direction and guidance to patient care unit supervisors and managers., • Facilitates performance reviews, promotions, pay and corrective actions., • Serves as a role model for standards of professional practice (clinical, educational and leadership)., • Participates in succession planning and provides career development planning for team members., • Educates patient care unit supervisors and managers in new and existing department procedures and systems (information systems, fiscal responsibility, etc.)., • Develops and oversees management of budgets. Monitors budget performance and develops and communicates action plans when variances are present., • Creates and monitors performance metrics that support decision-making to achieve optimal performance levels., • Ensures adherence to the established care delivery model, using knowledge of scope and standards of practice., • Facilitates continual compliance for all responsible departments with the JC, CMS, New York State, DOH, Public Health Law, HIPPA regulations and System, hospital and department standards., • Ensures all regulations and standards are addressed and current in policies and procedures., • Demonstrates advanced knowledge of clinical competencies for patient population of oversight in order to direct patient care., • Maintains current knowledge of scope and standards of practice, healthcare legislation, and population health., • Identifies and leads opportunities to initiate operational change across departments/service line unit using evidence-based strategies and solutions., • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification • Master's Degree required., • Bachelors or Master's degree must be in nursing., • Current license as a Registered Professional Nurse, plus specialized certifications as needed., • At least 8 years nursing experience with evidence of least 3 of those years progressive leadership experience at the Manager level or equivalent., • Previous experience in cardiac surgery and abdominal transplant is highly preferred. Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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