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  • Hospitality & Operations Lead (Lead Barista with Lead Management Skills)
    Hospitality & Operations Lead (Lead Barista with Lead Management Skills)
    hace 17 días
    Jornada completa
    Carroll Gardens, Brooklyn

    About Light Switch Light Switch is a neighborhood coffee shop and bar opening in Carroll Gardens, Brooklyn. By day, we serve specialty coffee, pastries and light fare. By night, we transition into a relaxed social environment serving beer, wine, spritzes and shareable food offerings. We are seeking Hospitality & Operations Leads to join our opening leadership team. These roles are responsible for helping establish service standards, training team members, maintaining operational excellence and delivering exceptional guest experiences across both daytime and evening service. Working alongside the co-founders of the business Henry and Mark. This is an opportunity to play a key role in building a new hospitality business from the start. Position Summary The Hospitality & Operations Lead is a hands-on lead role responsible for overseeing front-of-house operations, supporting daily business performance and ensuring an outstanding guest experience throughout all trading periods. This role requires flexibility to lead both coffee service and evening beverage service, while acting as a role model for hospitality, teamwork and operational execution. The successful candidate will be equally comfortable leading a busy morning coffee rush, coaching team members during service and hosting guests during evening operations alongside the rest of the team. Key Responsibilities Guest Experience & Hospitality ● Deliver exceptional hospitality and create memorable guest experiences ● Build relationships with regular guests and foster community engagement ● Resolve guest concerns professionally and confidently ● Ensure service standards are consistently executed throughout the day and evening Coffee Operations ● Prepare and serve specialty coffee beverages to company standards ● Monitor coffee quality and consistency ● Support coffee training and ongoing development of team members ● Maintain espresso equipment and coffee workstations Evening Beverage Operations ● Serve beer, wine and spritzes to company standards ● Support beverage menu development and seasonal offerings ● Maintain beverage quality, presentation and service standards ● Ensure compliance with responsible alcohol service practices Leadership & Training ● Lead shifts and act as the senior team member on duty ● Train, coach and develop hospitality team members ● Support onboarding of new hires ● Drive accountability for service, cleanliness and operational standards ● Foster a positive and collaborative team culture Operations & Administration ● Open and close the business according to established procedures ● Perform cash handling and end-of-day reconciliation ● Monitor inventory levels and communicate ordering requirements ● Assist with receiving deliveries and stock management ● Ensure compliance with food safety and health regulations Business Performance ● Drive sales through guest engagement and product knowledge ● Support achievement of labor and operational goals ● Identify opportunities to improve efficiency and guest satisfaction ● Act as a trusted partner to ownership in day-to-day operations Qualifications Required ● Minimum 2-3 years hospitality experience ● Experience in specialty coffee (experienced barista), restaurants, bars or hospitality operations ● Strong leadership and communication skills ● Proven ability to perform in a fast-paced environment ● Passion for hospitality and guest experience ● Flexible availability including mornings, evenings and weekends ● Food Handler certification Preferred ● Experience leading shifts ● Specialty coffee experience ● Wine, beer or beverage service experience ● Experience with Toast POS ● Experience in a new start-up operation. What Success Looks Like ● Outstanding guest experience across all dayparts. ● Consistent coffee and beverage quality ● Strong team culture and engagement ● Well-executed openings, closings and shift transitions ● Operational excellence throughout both daytime and evening service ● Positive contribution to the growth and reputation of Light Switch Compensation ● Competitive hourly wage ● Participation in tip pool ● Leadership development opportunities ● Opportunity for future advancement as the business grows Schedule Full-time position averaging 35-40 hours per week with a mixture of morning, daytime, evening and weekend shifts. But we are flexible depending on the individual's needs. This role ideal requires flexibility to support both coffee and evening beverage operations. Or specifically one day-part throughout the week and weekend.

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  • Chef de Cuisine - Wollman Rink
    Chef de Cuisine - Wollman Rink
    hace 22 días
    $8500–$9000 anual
    Jornada completa
    Manhattan, New York

    About us: From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades Great Performances has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices. We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply. Our Vision: Building Community to Better Our World Our Mission: Unleash Joy through Genuine Hospitality Our Core Values: Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests. People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset. Sustainability: upholding and elevating standards for sustainable behaviors that support our planet. Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience. Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy. We are seeking a talented, organized, and experienced Chef de Cuisine to lead our kitchen operations at Wollman Rink and deliver exceptional culinary experiences. The ideal candidate is a strong leader who thrives in a fast-paced environment and is passionate about food quality, team development, and operational excellence. This role is responsible for overseeing kitchen staff, maintaining the highest food safety and quality standards, managing inventory and purchasing, and ensuring every dish is prepared and presented with excellence and consistency. Responsibilities Culinary Excellence & Kitchen Operations • Ensure the timely preparation, freshness, quality, and consistency of all dishes served., • Maintain high standards for food presentation, plating, and execution across all services., • Assist with menu development, recipe creation, and seasonal culinary initiatives., • Monitor kitchen operations to ensure efficiency, organization, and smooth daily service. Leadership & Team Development • Lead, motivate, and develop a high-performing kitchen team in a fast-paced environment., • Recruit, hire, train, coach, and mentor cooks, food preparation staff, and dishwashers., • Coordinate staff schedules, assignments, and daily workflow to meet operational needs., • Establish and maintain performance standards that promote accountability, consistency, and teamwork. Food Safety & Sanitation • Maintain strict compliance with all food safety, sanitation, and health department regulations., • Implement and enforce hygiene, cleanliness, and workplace safety procedures., • Monitor kitchen equipment and workspaces to ensure cleanliness, functionality, and operational efficiency. Inventory, Purchasing & Administrative Management • Manage inventory levels and oversee the ordering of food, supplies, and kitchen equipment., • Submit purchase orders and maintain accurate inventory and cost controls., • Purchase products from company-approved vendors while ensuring quality and budget expectations are met., • Support operational and financial goals through effective labor and resource management. Collaboration & Guest Experience • Partner closely with the General Manager and front-of-house leadership to ensure strong communication and seamless service execution., • Address guest or client concerns related to food quality and service in a professional and timely manner., • Continuously seek feedback to improve culinary offerings and the overall guest experience. Qualifications • Minimum of 2 years of restaurant management experience in a high-volume hospitality environment., • Strong culinary background with professional references required., • Knowledge of food safety, sanitation standards, and kitchen operations best practices., • Proficiency in Microsoft Office, including Microsoft Excel., • Strong leadership, coaching, and team development skills., • Excellent organizational, multitasking, and problem-solving abilities., • Ability to communicate and collaborate effectively with kitchen, service, and leadership teams., • Professional demeanor with a positive attitude and strong work ethic., • NYC Food Handler’s Certificate preferred. Location: Wollman Rink, 830 5th Avenue, New York, NY 10065 Position Type: Full-Time, On-Site Base salary: $85,000 – $90,000 year, based on experience Benefits: PTO, 401(k), medical, dental, and vision insurance, transit benefits, paid safe and sick leave, and an FSA (Flexible Spending Account). Must be able to provide valid documentation that you are legally eligible to work in the United States. Great Performance is an equal-opportunity employer. At Great Performances, we employ qualified individuals based solely on their ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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  • Head Bartender
    Head Bartender
    hace 1 mes
    $17–$28 por hora
    Jornada completa
    Gowanus, Brooklyn

    Bar Supervisor Job Opening About PKLYN: PKLYN is a beloved pickleball club in Gowanus, Brooklyn that offers an unmatched experience for enthusiasts and newcomers alike. Combining top-notch facilities with a vibrant atmosphere, PKLYN is not just a venue – it’s a community gathering place where people come to play, hang out, socialize, and enjoy exceptional hospitality. Vision for the Role: We are seeking a dynamic and motivated Bar Supervisor/Lead Bartender to lead and elevate bar operations at PKLYN – Brooklyn’s premier pickleball club. This role is central to delivering outstanding guest experiences while ensuring smooth, consistent, and efficient bar service. The ideal candidate has a passion for hospitality, experience managing teams, and is excited to innovate, implement new ideas, and continually improve how our bar enhances the overall PKLYN experience. From overseeing day-to-day operations to developing systems that uphold quality and consistency, this person will take ownership of the bar’s success and help build a social, welcoming environment that keeps guests coming back. Role & Responsibilities Bar Management: • Oversee bar operations including staff communication, inventory, and quality assurance, • Ensure compliance with health & safety regulations, including responsible alcohol service, • Maintain cleanliness and organization across the bar area, guest spaces, and storage, • Execute and uphold closing procedures to ensure consistency and accountability Guest Services: • Implement guest service standards to ensure a consistently high-quality experience, • Provide exceptional customer service, resolve inquiries, and solve problems, • Gather and analyze guest feedback to identify areas for improvement and implement changes to enhance service offerings Inventory Management: • Monitor and manage inventory levels for F&B, liquor, bar supplies, and other equipment, • Order supplies and manage vendor relationships, ensuring cost-effective, timely delivery, • Conduct regular inventory audits and send weekly inventory reports, • Perform and verify weekly cash counts, ensuring secure handling of all transactions Staff Training and Management: • Train and mentor a team of 1-2 bartenders to deliver exceptional service, • Provide on-the-floor coaching and lead by example during service shifts, • Meet regularly with PKLYN management to review team performance, provide feedback, and align on operational needs and goals, • Monitor industry trends and incorporate innovative ideas to enhance guest experience Qualifications • At least 2–3 years experience in a bar or hospitality setting, with at least 1 year in a supervisory or team lead role, • Proven ability to manage bar operations and support high-volume service environments, • Excellent leadership, communication, and interpersonal skills with customers & team, • Ability to work flexible hours, including evenings, weekends, and holidays as needed, and to commute reliably to the location (80 4th St., Brooklyn, NY 11231), • Demonstrated problem-solving skills and a keen attention to detail, • Proficiency with POS systems (we use Toast), inventory tracking software, and basic office tools (e.g., spreadsheets for ordering or budgeting), • Certifications such as TIPS or ServSafe Alcohol (or willingness to obtain upon hire), • Knowledge of pickleball is encouraged and a significant asset but is not required Compensation & Benefits The Bar Supervisor role is an hourly position that includes a blend of administrative and bartending responsibilities. Weekly hours typically range between 30–40 hours, depending on the needs of the business, events, and seasonality. These hours breakdown roughly as: • Administrative hours:, • Approx. 7 hours/week dedicated to duties like inventory management, cash-outs, scheduling support, and operational reporting. Some of these hours are scheduled consistently each week, while others are flexibly utilized, • Administrate Rate is higher ($25-28) to reflect leadership responsibilities, • Bartending hours:, • Remaining hours are spent bartending on the floor, leading shifts, and ensuring high-quality guest service during service hours, • Bartending Rate is $16-19, plus eligibility for tips To Apply Please include: • Your resume, • A very brief introduction or cover letter, • Your favorite animal (don’t overthink it) (or do?)

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  • Cook/Food Prep
    Cook/Food Prep
    hace 1 mes
    Jornada completa
    East Rutherford

    Job Title: Preschool Meal Preparer (Part-Time) Location: My Little University Preschool – East Rutherford, NJ Schedule: Monday to Friday, 7:30 AM – 1:00 PM Reports to: Program Director Position Overview: My Little University Preschool is seeking a reliable, organized, and caring Meal Preparer to join our early childhood team. This part-time position is responsible for preparing and serving breakfast, lunch, and snack for preschool-aged children in a nurturing and health-conscious environment. This is a non-cooking role—no stove is used. Meals are pre-planned and primarily frozen. The preschool kitchen is equipped with two ovens and crock pots for heating meals and preparing simple items like rice and pasta. Key Responsibilities: Prepare and serve breakfast, lunch, and snack for children following the weekly menu Use ovens and crock pots to heat and prepare meals safely and efficiently. Follow daily food safety, handling, and sanitation procedures. Portion meals appropriately for age groups and individual dietary needs (vegetarian, allergy accommodations, etc.). Clean and sanitize all kitchen surfaces, dishes, and equipment daily. Maintain an organized and well-stocked kitchen area, reporting low inventory to the administrative team. Ensure food is labeled, stored properly, and rotated by expiration dates. Follow all licensing regulations and school policies regarding food service. Collaborate with staff to ensure meals are delivered to classrooms on time. Qualifications: Prior experience in food preparation, preferably in a school, childcare, or institutional setting. Knowledge of food safety and sanitation practices (Food Handler Certification a plus or must be obtained upon hire). Ability to follow a set meal plan and detailed instructions. Comfortable working independently and managing time efficiently. Must be reliable, punctual, and organized. Ability to lift up to 30 lbs. and stand for extended periods. Passion for working in an environment that serves young children. Compensation & Benefits: Competitive hourly rate based on experience Paid training and ongoing support Friendly and supportive team environment Opportunity to work in a respected, high-quality preschool setting Job Type: Part-time Pay: $16.00 - $18.00 per hour Benefits: Employee discount Paid time off Work Location: In person

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  • Assistant Manager
    Assistant Manager
    hace 1 mes
    $66000 anual
    Jornada completa
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • Administrative Medical Office Assistant
    Administrative Medical Office Assistant
    hace 2 meses
    Jornada completa
    Downtown Jersey City, Jersey City

    We are currently seeking a part time Bilingual(Spanish/English) Administrative Medical Assistant to join our team. The ideal candidate will combine an engaging personality with an ability to work effectively in a busy medical office. This individual must also be able to meet the following job description and possess the following skills requirements. The Duties Include: Greet and assist all patients and visitors when they enter the office Optimizes provider time by scheduling and re-scheduling appointments with ease, both in-person and via telephone Accurate data entry of complete and accurate demographic, financial & insurance information Perform necessary insurance authorizations for imaging procedures. Relay relevant information to patients regarding scheduling and payment policies Collect copayments and past due balances Scanning patient documentation in a timely manner Protects patients’ rights by maintaining confidentiality of personal and financial information Answering phones and taking/returning messages in a friendly and courteous manner Daily clerical tasks Travel to multiple locations varies weekly Prepare charts for clinics Qualifications and Skills Heavy phone volume Previous customer service experience Experience in a Neurosurgery practice is a plus Time management & flexibility Professionalism and attention to detail Bi-lingual a requirement *Travel Reimbursement *Competitive salary *Monday -Friday, No weekends Pay: $21.00 - $25.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance Medical Specialty: Surgery Experience: Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Work Location: In person

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  • Clinic Operational and Site Supervisor
    Clinic Operational and Site Supervisor
    hace 2 meses
    Jornada completa
    Sunset Park, Brooklyn

    Job Overview Clinic Operations & Site Supervisor Operations Oversee daily clinic activities, including front desk and support staff Manage scheduling, patient flow, and reduce wait times/no-shows Monitor clinic operations in real time and adjust as needed Ensure staff follow workflows, policies, and procedures Staff Supervision Supervise and support front desk staff, medical assistants, and other team members Train, onboard, and monitor staff performance Ensure accountability for attendance, punctuality, and responsibilities Address staff issues and workflow problems quickly Patient Experience Ensure a high-quality, culturally sensitive patient experience Handle patient complaints and resolve issues Improve patient satisfaction based on feedback and reviews Clinical Workflow Support Support coordination between pediatric and behavioral health teams Help implement and improve integrated care workflows Compliance & Quality Ensure compliance with healthcare regulations and standards Monitor documentation and workflow quality Support audits, reviews, and inspection readiness Communication & Coordination Act as a link between staff, providers, and leadership Report operational or staffing issues to management Participate in meetings and improvement efforts Growth & Outreach Support clinic growth and community engagement Help implement new services and initiatives Maintain a professional, mission-aligned clinic environment Additional Duties Take on other tasks as needed to support clinic operations Experience Strong leadership and communication skills. Problem-solving and decision-making abilities. A strong combination of education, clinical experience, and leadership experience. Relevant education, such as a bachelor's or master's degree in healthcare administration, nursing, or a related field. Proven experience in a supervisory or managerial role within a healthcare or clinical environment is preferred. Conversational Mandarin speaking required, Cantonese preferred Pay: $25.00 - $35.00 per hour Benefits: 401(k) matching Health insurance Paid time off Language: Mandarin (Preferred) Work Location: In person

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  • Customer Service & Office Assistant
    Customer Service & Office Assistant
    hace 2 meses
    Jornada completa
    Newark

    Full job description Job Overview The Office Assistant / Customer Service Representative supports daily office and customer service operations within our rigid box manufacturing plant. This role is responsible for assisting with shipment processing, inventory data entry, and customer communication. The position will collaborate regularly with the Customer Service Manager to stay aligned on customer needs, shipment coordination, and operational updates while also supporting general administrative functions. Responsibilities Enter and maintain inventory data to generate accurate inventory reports Process and coordinate FedEx and UPS shipments, including preparing labels and tracking shipments Provide customer service by responding to emails and phone calls in a timely and professional manner Assist customers with order status, shipment tracking, and general inquiries Perform general administrative and clerical duties to support office operations Collaborate with the Customer Service Manager to ensure customer requests and operational needs are handled efficiently Experience Prior office experience, front desk operations, or administrative experience is preferred Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) Excellent organizational skills with the ability to multitask effectively Strong basic math skills and attention to detail Bilingual abilities are highly valued to serve diverse client needs Pay: $20.00 - $22.00 per hour Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

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  • Clinical Coordinator
    Clinical Coordinator
    hace 2 meses
    $64000–$68000 anual
    Jornada completa
    Manhattan, New York

    Reporting to the Assistant Program Director, Outreach the Clinical Coordinator supervises Case Managers and ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator is responsible for client records are kept in compliance with regulatory and agency standards. The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Supervise a team of Case Managers, • Provide regular, structured supervision meetings for direct reports, • Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice, • Develop and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely, • Interview and assess potential clients, • Provide clinical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors, • Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement, • Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely, • Assess and evaluate client functioning, • Supervise and conduct case conferences, • Coordinate delivery of care with multiple service providers, particularly outreach teams., • Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness., • Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict, • Perform other duties as assigned MINIMUM QUALIFICATIONS: • NYS Licensed Masters Social Worker (LMSW) required, • Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred, • Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients, • Experience with crisis intervention, including, risk assessments and incident management, • Ability to work successfully with a wide range of internal and external stakeholders, • Demonstrated success in working in a fast-paced environment with multiple priorities, • Ability to delegate and motivate staff to achieve deliverables, • Ability to communicate (verbally and written) with diverse populations and stakeholders, • Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required, • Bilingual preferred

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