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Overview VNS Health Physical Therapists help New Yorkers get back on their feet and out of the hospital so they can heal where they are most comfortable – in their homes and communities. Our Physical Therapists design and deliver personalized 1:1 rehabilitative therapy programs for patients recovering from a surgery, illness, or accident and can assess progress by being a part of their day-to-day life. Be part of our 130-year history and innovative Future of Care built by clinicians like you. What We Provide * Referral bonus opportunities * Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched retirement saving funds * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Generous tuition reimbursement for qualifying degrees * Opportunities for professional growth and career advancement * Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do * Practice independently in the community as part of an interdisciplinary care team. * Conducts comprehensive assessment of patients by determining patient needs, develops courses of action including treatment plan and outcomes. * Deliver personalized rehabilitation therapy to patients in their home or care facilities. * Constantly evaluate evolving patient needs and respond with plan of care adjustments. Qualifications Minimum of one-year physical therapy experience or successful completion of probationary period as a VNS Health Rehab Intern Licensure to practice as a Physical Therapist in New York State Valid driver's license required for all areas outside the borough of Manhattan Pay Range per Visit: If you are applying for the per diem, per visit version of this position, the standard pay range is as follows per visit. Location-Based Rates: • All areas except the Bronx and the following parts of Brooklyn (Downtown Brooklyn, Williamsburg, and Greenpoint): $70–$75 per visit, • Bronx: Weekday visits – $95 | Weekend visits – $100 USD $85,000.00 - USD $127,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Occupational Therapists help New Yorkers get back on their feet and out of the hospital so they can heal where they are most comfortable – in their homes and communities. Our Occupational Therapists design and deliver personalized 1:1 rehabilitative therapy programs for patients recovering from a surgery, illness, or accident and can assess progress by being a part of their day-to-day life. Be part of our 130-year history and innovative Future of Care built by clinicians like you. What We Provide * Referral bonus opportunities * Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched retirement saving funds * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Generous tuition reimbursement for qualifying degrees * Opportunities for professional growth and career advancement * Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do * Practice independently in the community as part of an interdisciplinary care team. * Conducts comprehensive assessment of patients by determining patient needs, develops courses of action including treatment plan and outcomes. * Deliver personalized rehabilitation therapy to patients in their home or care facilities. * Constantly evaluate evolving patient needs and respond with plan of care adjustments. Qualifications Minimum of one-year occupational therapy experience or successful completion of probationary period as a VNS Health Rehab Intern Licensure to practice as an Occupational Therapist in New York State Valid driver's license required for all areas outside the borough of Manhattan Pay Range per Visit: If you are applying for the per diem, per visit version of this position, the standard pay range is as follows per visit. Location-Based Rates: • All areas except the Bronx and the following parts of Brooklyn (Downtown Brooklyn, Williamsburg, and Greenpoint): $70–$75 per visit, • Bronx: Weekday visits – $95 | Weekend visits – $100, • Brooklyn (Downtown Brooklyn, Williamsburg, and Greenpoint only): Weekday visits – $95 | Weekend visits – $100 Pay Range USD $85,000.00 - USD $106,300.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Occupational Therapists help New Yorkers get back on their feet and out of the hospital so they can heal where they are most comfortable – in their homes and communities. Our Occupational Therapists design and deliver personalized 1:1 rehabilitative therapy programs for patients recovering from a surgery, illness, or accident and can assess progress by being a part of their day-to-day life. Be part of our 130-year history and innovative Future of Care built by clinicians like you. What We Provide * Referral bonus opportunities * Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched retirement saving funds * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Generous tuition reimbursement for qualifying degrees * Opportunities for professional growth and career advancement * Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do * Practice independently in the community as part of an interdisciplinary care team. * Conducts comprehensive assessment of patients by determining patient needs, develops courses of action including treatment plan and outcomes. * Deliver personalized rehabilitation therapy to patients in their home or care facilities. * Constantly evaluate evolving patient needs and respond with plan of care adjustments. Qualifications Minimum of one-year occupational therapy experience or successful completion of probationary period as a VNS Health Rehab Intern Licensure to practice as an Occupational Therapist in New York State Valid driver's license required for all areas outside the borough of Manhattan Pay Range per Visit: If you are applying for the per diem, per visit version of this position, the standard pay range is as follows per visit. Location-Based Rates: • All areas except the Bronx and the following parts of Brooklyn (Downtown Brooklyn, Williamsburg, and Greenpoint): $70–$75 per visit, • Bronx: Weekday visits – $95 | Weekend visits – $100 USD $85,000.00 - USD $106,300.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Physical Therapists help New Yorkers get back on their feet and out of the hospital so they can heal where they are most comfortable – in their homes and communities. Our Physical Therapists design and deliver personalized 1:1 rehabilitative therapy programs for patients recovering from a surgery, illness, or accident and can assess progress by being a part of their day-to-day life. Be part of our 130-year history and innovative Future of Care built by clinicians like you. What We Provide * Referral bonus opportunities * Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched retirement saving funds * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Generous tuition reimbursement for qualifying degrees * Opportunities for professional growth and career advancement * Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do * Practice independently in the community as part of an interdisciplinary care team. * Conducts comprehensive assessment of patients by determining patient needs, develops courses of action including treatment plan and outcomes. * Deliver personalized rehabilitation therapy to patients in their home or care facilities. * Constantly evaluate evolving patient needs and respond with plan of care adjustments. Qualifications Minimum of one-year physical therapy experience or successful completion of probationary period as a VNS Health Rehab Intern Licensure to practice as a Physical Therapist in New York State Valid driver's license required for all areas outside the borough of Manhattan Pay Range per Visit: If you are applying for the per diem, per visit version of this position, the standard pay range is as follows per visit. * All areas except the Bronx and the following parts of Brooklyn (Downtown Brooklyn, Williamsburg, and Greenpoint): $70–$75 per visit * Bronx: Weekday visits – $95 | Weekend visits – $100 * Brooklyn (Downtown Brooklyn, Williamsburg, and Greenpoint only): Weekday visits – $95 | Weekend visits – $100 Pay Range USD $45.09 - USD $56.39 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Physical Therapists help New Yorkers get back on their feet and out of the hospital so they can heal where they are most comfortable – in their homes and communities. Our Physical Therapists design and deliver personalized 1:1 rehabilitative therapy programs for patients recovering from a surgery, illness, or accident and can assess progress by being a part of their day-to-day life. Be part of our 130-year history and innovative Future of Care built by clinicians like you. What We Provide * Referral bonus opportunities * Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched retirement saving funds * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Generous tuition reimbursement for qualifying degrees * Opportunities for professional growth and career advancement * Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do * Practice independently in the community as part of an interdisciplinary care team. * Conducts comprehensive assessment of patients by determining patient needs, develops courses of action including treatment plan and outcomes. * Deliver personalized rehabilitation therapy to patients in their home or care facilities. * Constantly evaluate evolving patient needs and respond with plan of care adjustments. Qualifications Minimum of one-year physical therapy experience or successful completion of probationary period as a VNS Health Rehab Intern Licensure to practice as a Physical Therapist in New York State Valid driver's license required for all areas outside the borough of Manhattan Pay Range per Visit: If you are applying for the per diem, per visit version of this position, the standard pay range is as follows per visit. * All areas except the Bronx and the following parts of Brooklyn (Downtown Brooklyn, Williamsburg, and Greenpoint): $70–$75 per visit * Bronx: Weekday visits – $95 | Weekend visits – $100 * Brooklyn (Downtown Brooklyn, Williamsburg, and Greenpoint only): Weekday visits – $95 | Weekend visits – $100 Pay Range USD $85,000.00 - USD $106,300.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Physical Therapists help New Yorkers get back on their feet and out of the hospital so they can heal where they are most comfortable – in their homes and communities. Our Physical Therapists design and deliver personalized 1:1 rehabilitative therapy programs for patients recovering from a surgery, illness, or accident and can assess progress by being a part of their day-to-day life. Be part of our 130-year history and innovative Future of Care built by clinicians like you. What We Provide * Referral bonus opportunities * Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched retirement saving funds * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Generous tuition reimbursement for qualifying degrees * Opportunities for professional growth and career advancement * Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do * Practice independently in the community as part of an interdisciplinary care team. * Conducts comprehensive assessment of patients by determining patient needs, develops courses of action including treatment plan and outcomes. * Deliver personalized rehabilitation therapy to patients in their home or care facilities. * Constantly evaluate evolving patient needs and respond with plan of care adjustments. Qualifications * Minimum of one-year physical therapy experience or successful completion of probationary period as a VNS Health Rehab Intern * New York State License and current registration in Physical Therapy * Valid driver's license required for all areas outside the borough of Manhattan Pay Range per Visit: If you are applying for the per diem, per visit version of this position, the standard pay range is as follows per visit. Location-Based Rates: • All areas except the Bronx and the following parts of Brooklyn (Downtown Brooklyn, Williamsburg, and Greenpoint): $70–$75 per visit, • Bronx: Weekday visits – $95 | Weekend visits – $100 USD $85,000.00 - USD $127,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Occupational Therapists help New Yorkers get back on their feet and out of the hospital so they can heal where they are most comfortable – in their homes and communities. Our Occupational Therapists design and deliver personalized 1:1 rehabilitative therapy programs for patients recovering from a surgery, illness, or accident and can assess progress by being a part of their day-to-day life. Be part of our 130-year history and innovative Future of Care built by clinicians like you. What We Provide * Referral bonus opportunities * Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched retirement saving funds * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Generous tuition reimbursement for qualifying degrees * Opportunities for professional growth and career advancement * Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do * Practice independently in the community as part of an interdisciplinary care team. * Conducts comprehensive assessment of patients by determining patient needs, develops courses of action including treatment plan and outcomes. * Deliver personalized rehabilitation therapy to patients in their home or care facilities. * Constantly evaluate evolving patient needs and respond with plan of care adjustments. Qualifications Minimum of one-year occupational therapy experience or successful completion of probationary period as a VNS Health Rehab Intern Licensure to practice as an Occupational Therapist in New York State Valid driver's license required for all areas outside the borough of Manhattan Pay Range per Visit: If you are applying for the per diem, per visit version of this position, the standard pay range is as follows per visit. Location-Based Rates: • All areas except the Bronx and the following parts of Brooklyn (Downtown Brooklyn, Williamsburg, and Greenpoint): $70–$75 per visit, • Bronx: Weekday visits – $95 | Weekend visits – $100, • Brooklyn (Downtown Brooklyn, Williamsburg, and Greenpoint only): Weekday visits – $95 | Weekend visits – $100 Pay Range USD $85,000.00 - USD $106,300.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Home Care RNs redefine the standard of patient-centered care for New Yorkers while keeping them out of the crowded hospital system so they can heal and age where they are most comfortable- in their homes and community. Our nurses provide the Future of Care by meeting patients where they are. We design and deliver individualized care plans and exceptional clinical outcomes to our neighbors most in need. Be part of our 130-year history and innovative Future of Care built by visiting nurses like you. Bilingual Skills Required: Cantonese or Mandarin What We Provide * Attractive sign-on bonus and referral bonus opportunities * Generous paid time off (PTO), starting at 31 days and 9 paid company holidays * No employee contribution cost or annual deductible for health insurance including Medical, Dental, and Vision for you and your loved ones w (Medical, Dental, Vision); Life and Disability Insurance * Training: 4-weeks paid clinical orientation, preceptorship, and ongoing skills labs * Tuition reimbursement following 6 months and CEU credits * Employer-matched retirement savings program * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Opportunities to contribute to clinical research and other organizational projects What You Will Do * Practice independently in the community as part of an interdisciplinary care team. * Deliver personalized nursing and care management to patients in their home or care facilities. * Constantly evaluate evolving patient needs and respond with plan of care adjustments. Qualifications * Current license to practice as a Registered Nurse in New York State * Minimum of one year nursing experience in a medical/surgical environment * Valid driver's license or NYS Non-Driver photo ID card may be required * Wound Care Certification preferred * Certification in Hospice and Palliative Care Nursing preferred USD $112,209.00 - USD $138,409.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Works as a member of an interdisciplinary care team at a NORC (Naturally Occurring Retirement Community) or Senior Living Retirement Community location and is responsible to coordinate a broad range of health and social services to help support older residents to age in their own homes. NORCs do so by facilitating and integrating the health and social services already available in the community while organizing additional services and supports necessary to help meet the goal of enabling older adults to remain in their community. Locations available throughout NYC. Works under general direction What We Provide • Personal and financial wellness programs, • Opportunities for professional growth and career advancement, • Internal mobility and advancement opportunities What You will Do • Collaborates with the Site staff to ensure residents engage in self-care management health strategies., • Provides health focused outreach to seniors who may benefit from supportive services provided by the program., • Promote and encourage healthcare activities such as health screening, health assessments, health care linkages, and health presentations., • Makes telephone calls and home visits to individual residents aimed at assessing their needs and supporting successful community living activities., • Makes referrals to appropriate health services based on the assessed needs of the resident., • Provides Health Care Advocacy by acting as a liaison between the various healthcare systems during times of transition., • Assist residents needing direct patient care to connect with their physician or other appropriate health care services to address their individual needs., • Documents all nursing interventions provided as required by site location. Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in New York State required CPR/BLS Certification required Education: Associate's Degree in nursing required and Bachelor's Degree in nursing preferred Work Experience: Minimum of two year of experience working as an RN in LHCSA or CHHA. required and Prior experience working with an aging population and providing clinical assessments of their health needs. required Pay Range USD $40.95 - USD $51.19 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Home Care LPNs help redefine the standard of patient-centered care for New Yorkers while keeping them out of the crowded hospital system so they can heal and age where they are most comfortable- in their homes and community. Our LPNs provide one-on-one, individualized care with the direction of our Registered Nurses, meeting patients where they are and delivering exceptional clinical outcomes to our neighbors most in need. Interested in advancing your clinical career? VNS Health supports and encourages professional growth opportunities for our LPNs, whether that’s expanding clinical knowledge or pursuing additional education to become a Registered Nurse. Be part of our 130-year history and innovative Future of Care built by visiting nurses like you. What We Provide * Attractive sign-on bonus and referral bonus opportunities * Pension plan paid for by VNS Health and employer-matched retirement savings program * Generous paid time off (PTO), starting at 20 days of paid time off and 9 paid company holidays * Health insurance for you and your loved ones with no contribution cost (Medical, Dental, Vision); Life and Disability Insurance * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Comprehensive training including three weeks of paid clinical orientation, preceptorship, and ongoing skills development * Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities * Opportunities to contribute to clinical research and other organizational projects * Industry leading technology to help you make informed decisions and deliver quality care What You Will Do * Monitor and follow patient progress and report health changes to supervising registered professional nurse through detailed observations, interviews, and physical/psychosocial care within LPN scope of practice. * Deliver personalized nursing and care management by constantly evaluating the evolving patient needs and adjusting the plan of care. * Carry out quality-driven and care coordination by communicating within the VNS Health interdisciplinary team and across providers and other resources to deliver the plan of care effectively and efficiently. * Practice in the community, traveling to patients’ homes or care facilities, using effective time management and agility to manage weekly caseload and other duties. * Use agility and empathy to deliver continuity of patient care including coordinating supplies and providing education. * Use technology, including a tablet computer, phone, and other systems to coordinate and maintain accurate and up-to-date electronic medical records (EMRs) for patients in the community. * Provide empowering education and support to patients and their families to help them understand and navigate end of life treatment. Qualifications Licenses and Certifications: * License and current registration to practice as an LPN in New York State required * Valid driver's license may be required as determined by operational/regional needs. Education: * High School Diploma or completion of LPN Program required Work Experience: * Minimum of one year work experience as an LPN preferred * Bilingual skills may be required as determined by operational needs. * Home care/hospice experience preferred * For CMHS only: Experience working in mental health and/or home care strongly preferred * For Hospice only: Employee will be hired to perform nursing care duties in primarily one area of service (Home Care visits, Hospice Residence shifts, or Crisis Care visits). * However the nurse will be cross–trained in each service area and will be expected to perform nursing care duties in all three Hospice services, as needed. Pay Range USD $38.23 - USD $40.00 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Monitors and assesses the delivery of home health field services. Supervises the activities of the field Home Health Aides (HHA). Provides case management support, clinical intervention, development of care plan and follow up as needed. Works under general supervision. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do • Performs initial and ongoing supervisory field visits to patients’ homes to provide assessment, training support, in-home coordination and/or crisis management., • Conveys any significant changes in the patient’s condition, emergency intervention, or care plan changes., • Reports all interventions made to the clinical manager and documents findings electronically., • Collaborates with the primary care physician and clinical team to perform a full patient assessment by gathering the patient’s medical history and medication information., • Supervises the initial home patient assessment to ensure the HHA is following VNS guidelines and regulations., • Identifies continued training needs of the Home Health Aide and documents the information electronically., • Delivers the start of care packet and provides an overall review with the patient/caregiver on initial visit., • Educates and reviews the paraprofessional plan of care with the Home Health Aide (HHA)., • Participates in quality assurance and education programs as requested by management. Education: Associate's Degree in Nursing from an approved program required Bachelor's Degree in Nursing from an approved program preferred Work Experience: Minimum of two years in a clinical background as a Registered Nurse required Home care experience in a licensed home care service agency or CHHA settings preferred Pay Range USD $77,200.00 - USD $96,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Monitors and assesses the delivery of home health field services. Supervises the activities of the field Home Health Aides (HHA). Provides case management support, clinical intervention, development of care plan and follow up as needed. Works under general supervision. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do • Performs initial and ongoing supervisory field visits to patients’ homes to provide assessment, training support, in-home coordination and/or crisis management., • Conveys any significant changes in the patient’s condition, emergency intervention, or care plan changes., • Reports all interventions made to the clinical manager and documents findings electronically., • Collaborates with the primary care physician and clinical team to perform a full patient assessment by gathering the patient’s medical history and medication information., • Supervises the initial home patient assessment to ensure the HHA is following VNS guidelines and regulations., • Identifies continued training needs of the Home Health Aide and documents the information electronically., • Delivers the start of care packet and provides an overall review with the patient/caregiver on initial visit., • Educates and reviews the paraprofessional plan of care with the Home Health Aide (HHA)., • Participates in quality assurance and education programs as requested by management. Education: Associate's Degree in Nursing from an approved program required Bachelor's Degree in Nursing from an approved program preferred Work Experience: Minimum of two years in a clinical background as a Registered Nurse required Home care experience in a licensed home care service agency or CHHA settings preferred Pay Range USD $77,200.00 - USD $96,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Plans and implements population/disease management programs and related protocols/policies based on evaluation of clinical outcomes and staff practice patterns. Collaborates with staff to improve clinical outcomes. Provides expert consultations, staff development plans, and continuous quality improvement (CQI) strategies. Works under general supervision. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched 401k retirement saving program and opportunity for both pre- and post-tax contributions, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program, • Generous tuition reimbursement for qualifying degrees, • Supports the integration of evidence-based care practices into protocols/policies, consultation strategies, staff development plans, continuous quality improvement initiatives, and research., • Focuses on improving the patient’s experience of care (including quality and satisfaction) and reducing the need for hospitalizations and urgent care visits., • Ensures patient/family centered needs are addressed. Establishes and communicates protocols and standards of care for a cultural and demographic diverse patient/family population; provides intervention guidelines based on these population health needs., • Evaluates clinical outcomes data and analyzes practice patterns to promote organizational responses that meet the needs of the patients with specific complex and chronic illnesses., • Develops policies, standards and protocols for the application of evidence-based practice and evaluates their impact on care management outcomes., • Identifies and develops new programs designed to improve care outcomes for complex patients. Collaborates with program leadership in implementation and evaluation of such programs., • Collaborates with program leadership to identify, develop, implement and evaluate practice improvement plans., • Evaluates staff practice patterns on an individual and team level to identify gaps and improve communication skills and clinical practice. • Educates, mentors, coaches and develops clinical staff and integrates complex illness management expertise into practice to improve quality of care, reduce transition problems from hospital to home, and reduce hospitalization rates., • Performs telephonic and in-person clinical consultations as needed., • Provides clinical care in accordance with VNS Health policies, practices, procedures and Standards of Professional Practice. • Partners with the Research department to provide clinical expertise for the development, design and implementation of research proposals., • Plans, develops, and implements care management programs with key external customers • For Pediatric Palliative Care:, • Provides Pediatric End of Life Nursing Consortium (ELNEC) training for interdisciplinary clinical staff based on curriculum provided by ELNEC., • Collaborates with Community Pediatric Attending Physicians and key referral sources in all regions to facilitate admission of patients with complex and chronic illnesses to the Pediatric Palliative Care Program. Assist transfers of hospice eligible patients from the Pediatric Palliative Care Program to Hospice Care of choice., • Collaborates with Hospice program leadership in implementation and evaluation of patients transferred from Pediatric Palliative Care to Hospice., • Collaborates with Community Pediatric Attending Physicians, Hospice Physicians, families, and/or caregivers to assist transfers of hospice eligible patients from the Pediatric Palliative Care Program to the Hospice Care of choice., • Leads the Pediatric Palliative Care Interdisciplinary Team Meetings in all regions on a monthly basis., • Provides assistance to referral sources, families and VNS Health clinicians with the insurance covered services and utilization of the Key Provisions of the Affordable Care Act for Children., • Collaborates with management in implementation, evaluation, and transfer of eligible patients. • Collaborates with Clinical Education and Development staff in the development of educational seminars., • For WOCN:, • Develops and implements formalized disease and symptom management education programs for clinical staff based on evidence based guidelines and reimbursement regulations. Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in the State of New York within 6 mo. of hire requiredValid driver's license or NYS Non-Driver photo ID card, may be required as determined by operational needs.Clinical certification in a specific specialty, such as diabetes, oncology, wound/ostomy/continence etc. preferred Education: Bachelor's Degree in Nursing requiredMaster's Degree in Nursing preferred Work Experience: Minimum of five years clinical experience requiredExperience developing and delivering disease specific educational programs preferredEffective oral/written communication and interpersonal skills requiredProficient with personal computers, including Microsoft Office Word, Excel preferred Pay Range USD $98,200.00 - USD $130,800.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Home Care RNs redefine the standard of patient-centered care for New Yorkers while keeping them out of the crowded hospital system so they can heal and age where they are most comfortable- in their homes and community. Our nurses provide the Future of Care by meeting patients where they are. We design and deliver individualized care plans and exceptional clinical outcomes to our neighbors most in need. Be part of our 130-year history and innovative Future of Care built by visiting nurses like you. What We Provide * Attractive sign-on bonus and referral bonus opportunities * Generous paid time off (PTO), starting at 31 days and 9 paid company holidays * No employee contribution cost or annual deductible for health insurance including Medical, Dental, and Vision for you and your loved ones w (Medical, Dental, Vision); Life and Disability Insurance * Training: 4-weeks paid clinical orientation, preceptorship, and ongoing skills labs * Tuition reimbursement following 6 months and CEU credits * Employer-matched retirement savings program * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Opportunities to contribute to clinical research and other organizational projects What You Will Do * Practice independently in the community as part of an interdisciplinary care team. * Deliver personalized nursing and care management to patients in their home or care facilities. * Constantly evaluate evolving patient needs and respond with plan of care adjustments. Qualifications * Current license to practice as a Registered Nurse in New York State * Minimum of one year nursing experience in a medical/surgical environment * Valid driver's license or NYS Non-Driver photo ID card may be required * For Hospice Only: * Wound Care Certification required or willingness to obtain within one (1) year of hire required * Certification in Hospice and Palliative Care Nursing required Pay Range per Visit: If you are applying to the per diem per visit version of this job, the hiring range is as follows: $69.34- $110.00 per visit. Pay Range USD $112,209.00 - USD $138,409.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Works as a member of an interdisciplinary care team at a NORC (Naturally Occurring Retirement Community) or Senior Living Retirement Community location and is responsible to coordinate a broad range of health and social services to help support older residents to age in their own homes. NORCs do so by facilitating and integrating the health and social services already available in the community while organizing additional services and supports necessary to help meet the goal of enabling older adults to remain in their community. Locations available throughout NYC. Works under general direction Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in New York State required CPR/BLS Certification required Education: Associate's Degree in nursing required and Bachelor's Degree in nursing preferred Work Experience: Minimum of two year of experience working as an RN in LHCSA or CHHA. required and Prior experience working with an aging population and providing clinical assessments of their health needs. required Pay Range USD $40.95 - USD $51.19 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Home Care RNs redefine the standard of patient-centered care for New Yorkers while keeping them out of the crowded hospital system so they can heal and age where they are most comfortable- in their homes and community. Our nurses provide the Future of Care by meeting patients where they are. We design and deliver individualized care plans and exceptional clinical outcomes to our neighbors most in need. Be part of our 130-year history and innovative Future of Care built by visiting nurses like you. What We Provide * Attractive sign-on bonus and referral bonus opportunities * Generous paid time off (PTO), starting at 31 days and 9 paid company holidays * No employee contribution cost or annual deductible for health insurance including Medical, Dental, and Vision for you and your loved ones w (Medical, Dental, Vision); Life and Disability Insurance * Training: 4-weeks paid clinical orientation, preceptorship, and ongoing skills labs * Tuition reimbursement following 6 months and CEU credits * Employer-matched retirement savings program * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Opportunities to contribute to clinical research and other organizational projects What You Will Do * Practice independently in the community as part of an interdisciplinary care team. * Deliver personalized nursing and care management to patients in their home or care facilities. * Constantly evaluate evolving patient needs and respond with plan of care adjustments. Qualifications * Current license to practice as a Registered Nurse in New York State * Minimum of one year nursing experience in a medical/surgical environment * Valid driver's license or NYS Non-Driver photo ID card may be required Pay Range per Visit: * If you are applying to the per diem per visit version of this job, the hiring range is as follows: $69.34- $110.00 per visit. Pay Range USD $112,209.00 - USD $138,409.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Home Care LPNs help redefine the standard of patient-centered care for New Yorkers while keeping them out of the crowded hospital system so they can heal and age where they are most comfortable- in their homes and community. Our LPNs provide one-on-one, individualized care with the direction of our Registered Nurses, meeting patients where they are and delivering exceptional clinical outcomes to our neighbors most in need. Interested in advancing your clinical career? VNS Health supports and encourages professional growth opportunities for our LPNs, whether that’s expanding clinical knowledge or pursuing additional education to become a Registered Nurse. Be part of our 130-year history and innovative Future of Care built by visiting nurses like you. What We Provide * Attractive sign-on bonus and referral bonus opportunities * Pension plan paid for by VNS Health and employer-matched retirement savings program * Generous paid time off (PTO), starting at 20 days of paid time off and 9 paid company holidays * Health insurance for you and your loved ones with no contribution cost (Medical, Dental, Vision); Life and Disability Insurance * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Comprehensive training including three weeks of paid clinical orientation, preceptorship, and ongoing skills development * Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities * Opportunities to contribute to clinical research and other organizational projects * Industry leading technology to help you make informed decisions and deliver quality care What You Will Do * Monitor and follow patient progress and report health changes to supervising registered professional nurse through detailed observations, interviews, and physical/psychosocial care within LPN scope of practice. * Deliver personalized nursing and care management by constantly evaluating the evolving patient needs and adjusting the plan of care. * Carry out quality-driven and care coordination by communicating within the VNS Health interdisciplinary team and across providers and other resources to deliver the plan of care effectively and efficiently. * Practice in the community, traveling to patients’ homes or care facilities, using effective time management and agility to manage weekly caseload and other duties. * Use agility and empathy to deliver continuity of patient care including coordinating supplies and providing education. * Use technology, including a tablet computer, phone, and other systems to coordinate and maintain accurate and up-to-date electronic medical records (EMRs) for patients in the community. * Provide empowering education and support to patients and their families to help them understand and navigate end of life treatment. Qualifications Licenses and Certifications: * License and current registration to practice as an LPN in New York State required * Valid driver's license may be required as determined by operational/regional needs. Education: * High School Diploma or completion of LPN Program required Work Experience: * Minimum of one year work experience as an LPN preferred * Bilingual skills may be required as determined by operational needs. * Home care/hospice experience preferred * For CMHS only: Experience working in mental health and/or home care strongly preferred * For Hospice only: Employee will be hired to perform nursing care duties in primarily one area of service (Home Care visits, Hospice Residence shifts, or Crisis Care visits). * However the nurse will be cross–trained in each service area and will be expected to perform nursing care duties in all three Hospice services, as needed. Pay Range per Visit: If you are applying to the per diem per visit version of this job, the hiring range is as follows: $50.68- $54.07 per visit. Pay Range USD $38.23 - USD $40.00 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Home Care LPNs help redefine the standard of patient-centered care for New Yorkers while keeping them out of the crowded hospital system so they can heal and age where they are most comfortable- in their homes and community. Our LPNs provide one-on-one, individualized care with the direction of our Registered Nurses, meeting patients where they are and delivering exceptional clinical outcomes to our neighbors most in need. Interested in advancing your clinical career? VNS Health supports and encourages professional growth opportunities for our LPNs, whether that’s expanding clinical knowledge or pursuing additional education to become a Registered Nurse. Be part of our 130-year history and innovative Future of Care built by visiting nurses like you. What We Provide * Attractive sign-on bonus and referral bonus opportunities * Pension plan paid for by VNS Health and employer-matched retirement savings program * Generous paid time off (PTO), starting at 20 days of paid time off and 9 paid company holidays * Health insurance for you and your loved ones with no contribution cost (Medical, Dental, Vision); Life and Disability Insurance * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Comprehensive training including three weeks of paid clinical orientation, preceptorship, and ongoing skills development * Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities * Opportunities to contribute to clinical research and other organizational projects * Industry leading technology to help you make informed decisions and deliver quality care What You Will Do * Monitor and follow patient progress and report health changes to supervising registered professional nurse through detailed observations, interviews, and physical/psychosocial care within LPN scope of practice. * Deliver personalized nursing and care management by constantly evaluating the evolving patient needs and adjusting the plan of care. * Carry out quality-driven and care coordination by communicating within the VNS Health interdisciplinary team and across providers and other resources to deliver the plan of care effectively and efficiently. * Practice in the community, traveling to patients’ homes or care facilities, using effective time management and agility to manage weekly caseload and other duties. * Use agility and empathy to deliver continuity of patient care including coordinating supplies and providing education. * Use technology, including a tablet computer, phone, and other systems to coordinate and maintain accurate and up-to-date electronic medical records (EMRs) for patients in the community. * Provide empowering education and support to patients and their families to help them understand and navigate end of life treatment. Qualifications Licenses and Certifications: * License and current registration to practice as an LPN in New York State required * Valid driver's license may be required as determined by operational/regional needs. Education: * High School Diploma or completion of LPN Program required Work Experience: * Minimum of one year work experience as an LPN preferred * Bilingual skills may be required as determined by operational needs. * Home care/hospice experience preferred * For CMHS only: Experience working in mental health and/or home care strongly preferred * For Hospice only: Employee will be hired to perform nursing care duties in primarily one area of service (Home Care visits, Hospice Residence shifts, or Crisis Care visits). * However the nurse will be cross–trained in each service area and will be expected to perform nursing care duties in all three Hospice services, as needed. Pay Range per Visit: If you are applying to the per diem per visit version of this job, the hiring range is as follows: $50.68- $54.07 per visit. Pay Range USD $38.23 - USD $40.00 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Home Care LPNs help redefine the standard of patient-centered care for New Yorkers while keeping them out of the crowded hospital system so they can heal and age where they are most comfortable- in their homes and community. Our LPNs provide one-on-one, individualized care with the direction of our Registered Nurses, meeting patients where they are and delivering exceptional clinical outcomes to our neighbors most in need. Interested in advancing your clinical career? VNS Health supports and encourages professional growth opportunities for our LPNs, whether that’s expanding clinical knowledge or pursuing additional education to become a Registered Nurse. Be part of our 130-year history and innovative Future of Care built by visiting nurses like you. What We Provide * Referral bonus opportunities * Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays for full time employees. * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched 401k retirement saving program * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program * Generous tuition reimbursement for qualifying degrees * Opportunities for professional growth and career advancement and CEU credits [For Per Diem Only] * Per Diem team members are eligible for some benefits and can access our extensive Employee Assistance Program that includes financial, legal, and mental health counseling programs as well as participate in a 403b retirement savings program. What You Will Do * Monitor and follow patient progress and report health changes to supervising registered nurse through detailed observations, interviews, and physical/psychosocial care within LPN scope of practice. * Deliver personalized nursing and care management by constantly evaluating the evolving patient needs and adjusting the plan of care. * Carry out quality-driven and care coordination by communicating within the VNS Health interdisciplinary team and across providers and other resources to deliver the plan of care effectively and efficiently. * Practice in the community, traveling to patients’ homes or care facilities, using effective time management and agility to manage weekly caseload and other duties. * Use agility and empathy to deliver continuity of patient care including coordinating supplies and providing education. * Use technology, including a tablet computer, phone, and other systems to coordinate and maintain accurate and up-to-date electronic medical records (EMRs) for patients in the community. * Provide empowering education and support to patients and their families to help them understand and navigate end of life treatment. Qualifications Licenses and Certifications: * License and current registration to practice as an LPN in New York State, required Education: * High School diploma and completion of LPN program, required Work Experience: * Minimum of one year of work experience as an LPN, required * Demonstrated ability to solve problems and think critically to support patient outcomes, required * Experience with electronic charting in HHAeXchange, preferred Pay Range USD $28.09 - USD $35.08 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Monitors and assesses the delivery of home health field services. Supervises the activities of the field Home Health Aides (HHA). Provides case management support, clinical intervention, development of care plan and follow up as needed. Works under general supervision. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched 401k retirement saving program and opportunity for both pre- and post-tax contributions, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth, career advancement and CEU credits What You Will Do • Performs initial and ongoing supervisory field visits to patients’ homes to provide assessment, training support, in-home coordination and/or crisis management. Conveys any significant changes in the patient’s condition, emergency intervention, or care plan changes. Reports all interventions made to the clinical manager and documents findings electronically., • Collaborates with the primary care physician and clinical team to perform a full patient assessment by gathering the patient’s medical history and medication information., • Supervises the initial home patient assessment to ensure the HHA is following VNS guidelines and regulations., • Identifies continued training needs of the home health aide and documents the information electronically., • Delivers the start of care packet and provides an overall review with the patient/caregiver on initial visit. Education: Associate's Degree in Nursing from an approved program required Bachelor's Degree in Nursing from an approved program preferred Work Experience: Minimum of two years in a clinical background as a Registered Nurse required Home care experience in a licensed home care service agency or CHHA settings preferred Pay Range USD $77,200.00 - USD $96,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Home Care RNs redefine the standard of patient-centered care for New Yorkers while keeping them out of the crowded hospital system so they can heal and age where they are most comfortable- in their homes and community. Our nurses provide the Future of Care by meeting patients where they are. We design and deliver individualized care plans and exceptional clinical outcomes to our neighbors most in need. Be part of our 130-year history and innovative Future of Care built by visiting nurses like you. What We Provide * Attractive sign-on bonus and referral bonus opportunities * Generous paid time off (PTO), starting at 31 days and 9 paid company holidays * No employee contribution cost or annual deductible for health insurance including Medical, Dental, and Vision for you and your loved ones w (Medical, Dental, Vision); Life and Disability Insurance * Training: 4-weeks paid clinical orientation, preceptorship, and ongoing skills labs * Tuition reimbursement following 6 months and CEU credits * Employer-matched retirement savings program * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Opportunities to contribute to clinical research and other organizational projects What You Will Do * Practice independently in the community as part of an interdisciplinary care team. * Deliver personalized nursing and care management to patients in their home or care facilities. * Constantly evaluate evolving patient needs and respond with plan of care adjustments. Qualifications * Current license to practice as a Registered Nurse in New York State * Minimum of one year nursing experience in a medical/surgical environment * Valid driver's license or NYS Non-Driver photo ID card may be required * Wound Care Certification or willingness to obtain within one year of hire preferred * Certification in Hospice and Palliative Care Nursing preferred Pay Range USD $112,209.00 - USD $138,409.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Works as a member of an interdisciplinary care team at a NORC (Naturally Occurring Retirement Community) or Senior Living Retirement Community location and is responsible to coordinate a broad range of health and social services to help support older residents to age in their own homes. NORCs do so by facilitating and integrating the health and social services already available in the community while organizing additional services and supports necessary to help meet the goal of enabling older adults to remain in their community. Locations available throughout NYC. Works under general direction Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in New York State required CPR/BLS Certification required Education: Associate's Degree in nursing required and Bachelor's Degree in nursing preferred Work Experience: Minimum of two year of experience working as an RN in LHCSA or CHHA. required and Prior experience working with an aging population and providing clinical assessments of their health needs. required Pay Range USD $40.95 - USD $51.19 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Works as a member of an interdisciplinary care team at a NORC (Naturally Occurring Retirement Community) or Senior Living Retirement Community location and is responsible to coordinate a broad range of health and social services to help support older residents to age in their own homes. NORCs do so by facilitating and integrating the health and social services already available in the community while organizing additional services and supports necessary to help meet the goal of enabling older adults to remain in their community. Locations available throughout NYC. Works under general direction Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in New York State required CPR/BLS Certification required Education: Associate's Degree in nursing required and Bachelor's Degree in nursing preferred Work Experience: Minimum of two year of experience working as an RN in LHCSA or CHHA. required and Prior experience working with an aging population and providing clinical assessments of their health needs. required Pay Range USD $40.95 - USD $51.19 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Works as a member of an interdisciplinary care team at a NORC (Naturally Occurring Retirement Community) or Senior Living Retirement Community location and is responsible to coordinate a broad range of health and social services to help support older residents to age in their own homes. NORCs do so by facilitating and integrating the health and social services already available in the community while organizing additional services and supports necessary to help meet the goal of enabling older adults to remain in their community. Locations available throughout NYC. Works under general direction What We Provide • Personal and financial wellness programs, • Opportunities for professional growth and career advancement Internal mobility and advancement opportunities What You Will Do • Collaborates with the Site staff to ensure residents engage in self-care management health strategies., • Provides health focused outreach to seniors who may benefit from supportive services provided by the program., • Promote and encourage healthcare activities such as health screening, health assessments, health care linkages, and health presentations., • Makes telephone calls and home visits to individual residents aimed at assessing their needs and supporting successful community living activities., • Makes referrals to appropriate health services based on the assessed needs of the resident., • Provides Health Care Advocacy by acting as a liaison between the various healthcare systems during times of transition., • Assist residents needing direct patient care to connect with their physician or other appropriate health care services to address their individual needs., • Documents all nursing interventions provided as required by site location. Education: Associate's Degree in nursing required and Bachelor's Degree in nursing preferred Work Experience: Minimum of two year of experience working as an RN in LHCSA or CHHA. required and Prior experience working with an aging population and providing clinical assessments of their health needs. required Pay Range USD $40.95 - USD $51.19 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Home Care RNs redefine the standard of patient-centered care for New Yorkers while keeping them out of the crowded hospital system so they can heal and age where they are most comfortable- in their homes and community. Our nurses provide the Future of Care by meeting patients where they are. We design and deliver individualized care plans and exceptional clinical outcomes to our neighbors most in need. Be part of our 130-year history and innovative Future of Care built by visiting nurses like you. What We Provide * Attractive sign-on bonus and referral bonus opportunities * Generous paid time off (PTO), starting at 31 days and 9 paid company holidays * No employee contribution cost or annual deductible for health insurance including Medical, Dental, and Vision for you and your loved ones w (Medical, Dental, Vision); Life and Disability Insurance * Training: 4-weeks paid clinical orientation, preceptorship, and ongoing skills labs * Tuition reimbursement following 6 months and CEU credits * Employer-matched retirement savings program * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Opportunities to contribute to clinical research and other organizational projects What You Will Do * Practice independently in the community as part of an interdisciplinary care team. * Deliver personalized nursing and care management to patients in their home or care facilities. * Constantly evaluate evolving patient needs and respond with plan of care adjustments. Qualifications * Current license to practice as a Registered Nurse in New York State * Minimum of one year nursing experience in a medical/surgical environment * Valid driver's license or NYS Non-Driver photo ID card may be required * For Hospice Only: * Wound Care Certification required or willingness to obtain within one (1) year of hire preferred * Certification in Hospice and Palliative Care Nursing preferred Pay Range per Visit: If you are applying to the per diem per visit version of this job, the hiring range is as follows: $69.34- $110.00 per visit. Pay Range USD $112,209.00 - USD $138,409.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Conducts comprehensive assessment of member UAS-NY for potential new members and existing members' conditions clinical, environmental, and social to establish an individual plan of care needed to maintain the member safe in the community. Identifies solutions that promote high quality and cost-effective health care services. Manages requests for services from providers, members, and care management team and renders clinical determinations in accordance with VNS Health Plans policies as well as applicable state and federal regulations. Works under general supervision. What We Provide: • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do:, • Conduct face-to-face or telehealth UAS-NY assessments according to state guidelines, policies, procedures, and protocols., • Utilize clinical skills to assess and document all aspects of the potential members long-term community-based needs., • Communicate with members, families, providers, and other parties as needed to complete an accurate comprehensive assessment., • Utilizes VNS Health and state-approved assessment questionnaire, guidelines, and documentation as well as interviews with members, family, and care providers in decision-making., • Performs in-home assessment for members who have identified significant changes in condition since last in-home assessment; provides comprehensive review and determination of member’s needs, including completion of UAS assessment questionnaire, tasking tool, and a projected service plan. Visits include all areas serviced by VNS Health Plans including upstate and downstate counties., • Performs in-home assessment on members to determine the appropriate service plan, including completion of UAS assessment questionnaire, tasking tool, and a projected service plan. Visits include all areas serviced by VNS Health Plans., • Explains VNS Health Plan benefits, including an explanation of the member's handbook., • Ensures compliance with state and federal regulatory standards and VNS Health Plans policies and procedures., • Identifies opportunities for alternative care options and contributes to the development of a safe member centered service plan, • Consult with supervisor and others in overcoming barriers in meeting goals and objectives., • Maintains current knowledge of organizational or state-wide trends that affect member eligibility., • Coordinates with other departments, e.g. Care Management, Legal Affairs, Grievance and Appeals, Compliance, Membership Eligibility Unit, Quality as needed., • Participates in requests for out-of-network services when a member receives services outside of VNS Health Plans network services., • Keeps current with all health plan changes and updates through on-going training, coaching and educational materials. Licenses and Certifications: Current license to practice as a Registered Professional Nurse in New York State required Certified Case Manager preferred Education: Bachelor's Degree in nursing or equivalent work experience required Master's Degree in nursing or equivalent work experience preferred Work Experience: Minimum two years of clinical assessment, homecare or hospital experience required Excellent organizational and time management skills, interpersonal skills, verbal and written communication skills required Demonstrated strong relationship management skills, including a high degree of psychological sophistication and non-aggressive assertiveness required Demonstrated successful conflict management skills and negotiation of “win-win” solutions required Working knowledge of Microsoft Excel, Power-Point, and Word required Knowledge of Medicaid and/or Medicare regulations required Working Knowledge of UAS-NY preferred Pay Range per Visit: If you are applying to the per diem per visit version of this job, the hiring range is as follows: $80 per visit. Pay Range USD $85,000.00 - USD $106,300.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Home Care RNs redefine the standard of patient-centered care for New Yorkers while keeping them out of the crowded hospital system so they can heal and age where they are most comfortable- in their homes and community. Our nurses provide the Future of Care by meeting patients where they are. We design and deliver individualized care plans and exceptional clinical outcomes to our neighbors most in need. Be part of our 130-year history and innovative Future of Care built by visiting nurses like you. What We Provide * Attractive sign-on bonus and referral bonus opportunities * Generous paid time off (PTO), starting at 31 days and 9 paid company holidays * No employee contribution cost or annual deductible for health insurance including Medical, Dental, and Vision for you and your loved ones w (Medical, Dental, Vision); Life and Disability Insurance * Training: 4-weeks paid clinical orientation, preceptorship, and ongoing skills labs * Tuition reimbursement following 6 months and CEU credits * Employer-matched retirement savings program * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Opportunities to contribute to clinical research and other organizational projects What You Will Do * Practice independently in the community as part of an interdisciplinary care team. * Deliver personalized nursing and care management to patients in their home or care facilities. * Constantly evaluate evolving patient needs and respond with plan of care adjustments. Qualifications * Current license to practice as a Registered Nurse in New York State * Minimum of one year nursing experience in a medical/surgical environment * Valid driver's license or NYS Non-Driver photo ID card may be required * For Hospice Only: * Wound Care Certification required or willingness to obtain within one (1) year of hire preferred * Certification in Hospice and Palliative Care Nursing preferred Pay Range per Visit: If you are applying to the per diem per visit version of this job, the hiring range is as follows: $69.34- $110.00 per visit. Pay Range USD $112,209.00 - USD $138,409.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

ROLE SUMMARY Today, Pfizer Oncology has an industry-leading portfolio of 25 approved innovative cancer medicines, including major therapies for metastatic breast cancer, prostate cancer, urothelial carcinoma, and hematologic malignancies. Pfizer’s in-line portfolio is focused on four broad, key areas: breast cancer, genitourinary cancer, hematology, and precision medicine, complemented by an extensive pipeline of over 50 programs in clinical development. • The Oncology Scientific Communications Director will report to the Team Lead within Pfizer Oncology Medical Strategy Management, • The Oncology Scientific Communications Director will lead the development and execution of impactful scientific communication strategies for assigned Pfizer medicines and across their tumor area, with a focus on achieving a singular scientific voice anchored to the evidence., • The Director will ensure that overall scientific communication and content strategies reflect TA priorities and that tactical execution of medical and scientific communication activities, specifically focused on optimizing the engagement and reach of emerging scientific information within the oncology community, occurs successfully and according to strategy., • This role will focus on achieving a singular scientific voice anchored to the evidence, optimizing the engagement, consistency and reach of emerging scientific information within the oncology community. They will be a subject matter expert in one of the three below chosen capabilities:, • Therapeutic Area (TA) Scientific Communications: ensure asset strategies and messaging are seamlessly integrated into TA-specific plans and materials. The TA Sci Comms lead will also focus on the delivery of foundational resources such as Scientific Communications Platforms (SCPs), Narratives, and FAQs., • Data Disclosure (Publications): Collaborate with TA teams and Sci Comms colleagues to drive the publication planning, writing, and dissemination of scientific data from clinical trials and research activities, ensuring a cohesive and impactful publication strategy across the portfolio., • Medical Content: Create a wide range of engaging and informative scientific content for diverse channels and audiences, including medical to medical resources, congress and digital platform content. ROLES AND RESPONSIBILITIES The Director will be responsible for the following, with specific responsibilities varying based on the chosen Sci Comms functional focus area (TA, Data Disclosures, or Content). This role may require working across two functional areas for one product/program. General Responsibilities (applicable to all focus areas): • Responsible for ensuring strategic input from a broad range of stakeholders (internal and external) is integrated into scientific communications strategic planning to meet the needs of these stakeholders and especially the Oncology Medical TA teams, • Support Global Product Teams, Global Medical franchises, and other Pfizer Oncology stakeholders in engaging with the external medical community on activities related to key clinical trial data readouts., • Ensure alignment of each product’s overall scientific content/communications strategy with relevant Pfizer Oncology stakeholders (e.g., partnering with cross-functional Medical Teams, Channel Excellence, Data Analytics, and other key stakeholders to ensure alignment of communication plans with medical priorities and optimize opportunities for broader data dissemination), • Act as a strategic thought partner to the TA medical team, providing sci comms functional guidance and subject matter expertise in their designated focus area, • Leads financial projections and budget management for functional deliverables in addition to managing agencies and off-shore teams (if applicable), • Collaborate with International Medical Channel Content team to ensure sci comms deliverables are shared with country medical colleagues for adaptation, • Have a thorough understanding of therapeutic area assigned, including policy related issues, and the individual inline and pipeline assets across the specific TAs with an ability either to serve as a primary point of contact for accurate, current medical and scientific knowledge or to identify the appropriate Subject Matter Expert within therapeutic area, for internal and external stakeholders and customers., • Responsible for building collaborative relationships with relevant partners in and outside of Medical to ensure optimal creation and execution of channel-specific TA medical communications strategies., • Stay abreast of US regulations and guidance that impact digital delivery of scientific information to external HCPs TA Communications: • Accountable for strategic oversight of TA scientific communication activities and the overarching scientific communications objectives/strategy/narrative, ensuring alignment and excellence in delivery, • As a core member of the Global Medical Affairs Team (GMAT), responsible for identifying the need for and establishing the Scientific Communications Platform (SCP) for TA products early in development based on target profile, clinical evidence, disease state/landscape, and aspirational label., • For later life-cycle assets, determine the need for and enrich the SCP (based on wide cross-functional input) with evolving evidence from clinical studies, insights, the Clinical Development Plan and regulatory strategy to ensure teams use accurate, consistent language, • Ensure the product-level SCP is aligned to the broader Therapeutic Area, tumor and/or modality scientific narrative and that information is pulled through to all scientific communication deliverables, • Establish and maintain the Scientific Communication Platform (SCP) for products in their TA, including overarching scientific communication objectives., • In addition to Therapeutic Area and Asset-specific SCPs, the TA Sci Comms lead is responsible for developing global medical narratives and FAQs around key data disclosures, • Work closely with clinical/medical teams during data readouts to determine key messages (aligned to the SCP), • Collaborate with non-Medical stakeholders (e.g. Scientific Affairs, Corporate Communication, etc.) to ensure consistency of scientific communications for non-medical audiences., • Orchestrate OLT (Oncology Leadership Team) informs/reviews of key disclosures., • Co-chair medical/sci-comms sub-committee(s) of the GMAT Data Disclosure (Publications): Focus: • Drive and deliver on data disclosure plans, including Plain Language Summaries (PLS) and Enhanced Publication Content (EPC), • Manage author reviews and preparedness, • Chair Scientific Publications Committees (SPCs), • Work closely with clinical study teams during data readouts to determine publication content, • Ensure updates to global publication plans occur as needed on a regular basis, • Support GPTs, Global Medical franchises, and other Pfizer Oncology stakeholders by engaging with the external medical community on publication activities., • Serve as a core member of medical/sci-comms sub-committee(s) of the GMAT. Content Focus: • Lead above or specific-therapeutic area content strategies, projects, digital initiatives and broad enterprise-wide initiatives to advance content impact throughout the organization across all medical content on externally- and internally-facing medical channels, • Define and deliver external Global and US medical-to-medical content for Field/HQ/Congresses; congress content, digital medical platforms, and content for newly prioritized medical channels., • Ensure updates to global congress content occurs as needed on a regular basis in coordination with key cross-functional stakeholders, including commercial, development and Medical TA teams and platforms., • Responsible for ensuring the creation of field medical content is aligned with the needs of the Pfizer Oncology Global Medical TA team and regional/local Medical Affairs., • Proactively resolve issues around content creation, combining medical affairs expertise with an understanding of the patient, healthcare professional, legal, regulatory, and organized customer points of view., • Define and deliver TA training content with support from Platform training teams when applicable., • Serve as a core member of medical/sci-comms sub-committee(s) of the GMAT., • Note: while colleagues will typically focus on one of these areas, there is an expectation that if a business need arises, the team member can adapt and support other functional focus areas. QUALIFICATIONS • Bachelor’s degree with a minimum of 10 years of relevant biopharmaceutical/biotech or agency experience (such as Medical Communications, Medical Affairs or scientific communications within Clinical Development roles)., • Advanced scientific degree (PhD, PharmD, MS, etc.) preferred, • Experience developing strategic scientific communications and other scientific content to support scientific exchange, including the use of tools and programs to meet the needs of HCPs., • Have a strong understanding of Medical Affairs, including medical strategies, disease areas, and objectives., • Ability to quickly build rapport and credibility with key internal and key external stakeholders through strong interpersonal skills; strong matrix leadership, • Demonstrated ability to translate complex scientific concepts and data into meaningful and digestible communications and foundational tools that can be utilized via multiple channels including at scientific conferences., • Strong track record of written and oral communication skills to develop and present scientific information to varied audiences and articulate messages succinctly., • Strong organizational skills to track numerous tasks for multiple simultaneous projects in a deadline-oriented environment., • Experience working in a highly regulated environment and delivering scientific content in a compliant yet innovative manner, leveraging the latest technologies to ease the consumption of critical scientific information., • Experience with omnichannel, including diverse content development – such as publications, plain language summaries, Congress materials, publication extenders, podcasts, and short-form articles for 3rd party digital platforms., • Experience with scientific peer-reviewed publications. PREFERRED QUALIFICATIONS • Oncology experience strongly preferred., • Advanced medical/scientific degree (MS, PhD, PharmD), with 8+ years’ experience (if Masters) or 6+ years’ experience (if PhD or PharmD) NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Travel 15-20% #LI-PFE Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. Work Location Assignment: This is a hybrid role requiring you to live within commuting distance and work on-site an average of 2.5 days per week. The annual base salary for this position ranges from $169,700.00 to $282,900.00.* In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. • The annual base salary for this position in Tampa, FL ranges from $152,700.00 to $254,500.00. Relocation assistance may be available based on business needs and/or eligibility. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make ___ accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email ___. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. Medical

Overview Coordinates and provides high quality nursing care to Hospice patients and families consistent with Hospice Care philosophy, policy, goals and objectives, and Standards of Nursing Practice. Works under moderate supervision. SCHEDULE: Sunday-Thursday 11:00am-7:00pm • Assesses the physical, social, psychological, living conditions and pastoral care needs of the patient/family through professional knowledge and skills of observation, interviewing and physical examination on an ongoing basis., • Establishes and revises, as necessary, the nursing component of the patient/family plan of care based on goals mutually acceptable to the patient/family and significant others and makes referrals to other services, as necessary., • Coordinates implements and evaluates the effectiveness and outcome of the care plan by ongoing assessment, planning, coordination, counseling, teaching and supervision., • Travels to patients’ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options to deliver direct care to the patient., • Transports and utilizes required medical equipment and supplies using VNS Health designated/supplied carrying case weighing approximately 25 – 30 lbs. to and from patient homes/care facilities, VNS Health offices and other locations., • Provides nursing care in accordance with Agency policies, practices, procedures and Standards of Nursing Practice, which may require standing, stooping, sitting, crouching, bending and stretching to deliver patient care., • Assists patients with activities of daily living, which may require positioning, moving, transferring and lifting patients of varying weights and physical conditions, with and without assistance and as appropriate, from family members and/or paraprofessionals., • Visits clients every two weeks to assess the clients’ condition and update the plan of treatment., • Monitors the effect of the plan of cares on the patient/family and informs physician and other personnel of changes in the patient's needs., • Manages a caseload of patients., • Provides nursing care services and initiates appropriate preventive and rehabilitative nursing procedures., • Participates in interdisciplinary team meetings., • Appraises care provided and revises the goals and approaches to patient/family care in coordination with the interdisciplinary team., • In coordination with the interdisciplinary team, assesses the family's needs during the bereavement period and provides ongoing counseling with referral to community resources, as appropriate., • Initiates and maintains written (including clinical and progress notes) and verbal communications to assure optimal patient care., • Understands and interprets Hospice Care reimbursement policy and determines the billing source for patient care., • Maintains productivity sufficient to meet Hospice goals., • Participates in the orientation of new staff., • Orients, instructs and supervises License Practical Nurses, paraprofessional staff and volunteers., • Consults with and educates the client and family regarding the disease process, self-care techniques, and prevention strategies., • Performs established work procedures in relation to Region/Program workflow., • Understands and interprets the Hospice philosophy and responsibility to other health professionals, laymen and community., • Assumes responsibility for professional growth., • Evaluates conformance of the inpatient facility in carrying out the interdisciplinary team's plan of care for select patients, when assigned., • Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: License and current registration to practice as a Registered Professional Nurse in New York State required Education: Associate's Degree in Nursing, with at least one year of experience as a full-time staff nurse in a medical-surgical nursing area or other clinical healthcare experience required or Bachelor's Degree in a health or human services field or Nursing from a State-approved diploma program required Work Experience: Minimum of one year of clinical nursing experience including at least six months of Hospice, Med/Surg, ICU, Emergency Department, Home Care, Palliative Care, Oncology or Long Term Care experience required Demonstrated computer skills may be required based on operational needs Pay Range USD $112,209.00 - USD $138,409.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Home Care RNs redefine the standard of patient-centered care for New Yorkers while keeping them out of the crowded hospital system so they can heal and age where they are most comfortable- in their homes and community. Our nurses provide the Future of Care by meeting patients where they are. We design and deliver individualized care plans and exceptional clinical outcomes to our neighbors most in need. Be part of our 130-year history and innovative Future of Care built by visiting nurses like you. What We Provide * Attractive sign-on bonus and referral bonus opportunities * Generous paid time off (PTO), starting at 31 days and 9 paid company holidays * No employee contribution cost or annual deductible for health insurance including Medical, Dental, and Vision for you and your loved ones w (Medical, Dental, Vision); Life and Disability Insurance * Training: 4-weeks paid clinical orientation, preceptorship, and ongoing skills labs * Tuition reimbursement following 6 months and CEU credits * Employer-matched retirement savings program * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Opportunities to contribute to clinical research and other organizational projects What You Will Do * Practice independently in the community as part of an interdisciplinary care team. * Deliver personalized nursing and care management to patients in their home or care facilities. * Constantly evaluate evolving patient needs and respond with plan of care adjustments. Qualifications * Current license to practice as a Registered Nurse in New York State * Minimum of one year nursing experience in a medical/surgical environment * Valid driver's license or NYS Non-Driver photo ID card may be required * Wound Care Certification or willingness to obtain within one year of hire preferred * Certification in Hospice and Palliative Care Nursing preferred Pay Range USD $112,209.00 - USD $138,409.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Triages incoming calls from patients and/care givers, assesses needs, gives appropriate clinical recommendations, and guides patient to appropriate level of care or resources. Communicates and coordinates care of patient when regional centers are closed. Works under general direction. The shift for this role is Monday through Wednesday, 4:00 p.m. - 12:00 a.m. and Saturday & Sunday, 6:00 a.m. - 2:00 p.m. What We Provide • Referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities. What You Will Do • Collects and compiles necessary medical and social information and utilizes clinical expertise, VNS Health policy and procedure and approved guidelines to assess the physical, social, and psychological needs of patients calling the Contact Center after-hours., • Utilizes assessment data, clinical expertise, VNS Health policy and procedures and approved guidelines to provide appropriate care advice and direct caller to appropriate disposition during telephone encounter. Refers inquiries to an appropriate resource or level of care., • Utilizes an automated set of clinical protocols, which guides the telephone interaction through a highly focused assessment and prompt disposition of the caller’s problem., • Enters telephone encounter into the computer system at time of call, including details of the situation, and outcome. Documents all inquiries for medical and statistical purposes and follows up with appropriate region and/or program to ensure individual patient situations requiring supervisory attention are met., • Coordinates after hours care of patients by contacting field staff, MD’s, patients, family members, contacts and/or vendors to ensure continuity of care after hours. Provides report on significant events, plan of care changes and other patient/caregiver issues requiring further action and/or follow-up to respective team., • Supports field staff after-hours; consults and collaborates with clinical management to resolve complex issues with clinical information received., • Assists with orientating new nurses to the Contact Center RN role and responsibilities, • Keeps abreast of new nursing trends and assumes responsibility for professional growth; maintains high levels of clinical knowledge and skills. Participates in on call coverage as needed to ensure department operational needs are met. Licenses and Certifications: • License and current registration to practice as a Registered Professional Nurse in New York State required, • Hospice and Palliative Nurses Association (HPNA) certified preferred Education: • Associate's Degree in Nursing required, • Bachelor's Degree in Nursing preferred Work Experience: • Minimum of two years of experience in Home Care, Ambulatory Care, Emergency Room, Acute Care Telephone Triage and/or Management required, • Clinical competence in nursing required, • Ability to multitask in a fast-paced setting required, • Demonstrated ability to listen attentively, evaluate calls, and use judgment in a time sensitive environment required, • Effective oral/written communication, analytical, interpersonal and leadership skills required USD $85,000.00 - USD $106,300.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Conducts assessments and develops client/member centered plans of care. Provides coordination of services between the varying providers for clients / members with complex psychiatric, substance use, and/or co-morbid medical conditions. Ensures access and linkage to the full array of necessary physical and behavioral health services and other community based services to address social determinants of health. Coordinates effective communication between all providers for the ultimate benefit of the client/member. Works under general direction. What We Provide * Referral bonus opportunities * Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched 401k retirement saving program * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program * Generous tuition reimbursement for qualifying degrees * Opportunities for professional growth and career advancement and CEU credits What You Will Do • Utilizes approved assessments to identify clients/members needs and develop initial and ongoing clinical plan of care., • Updates plan at specified intervals, and as needed based on changes in client/member condition or circumstances., • Performs and maintains effective care management for assigned caseload of clients/members. Tracks and monitors progress; maintains detailed, accurate and timely progress notes and other documentation., • Develops inventory of resources that meet the clients/members needs as identified in the assessment., • Provides linkage, coordination with, referral to and follow-up with appropriate service providers and managed care plans. Facilitates periodic case record reviews and case conferences with all providers serving the clients/members., • Works collaboratively with team members to provide outreach for and engage resistant/hard to reach clients/members to accept program services., • Provides information and assistance through advocacy and education to clients/members and family on availability and eligibility of entitlements and community services. Arranges transportation and accompanies clients/members to appointments as necessary., • Participates in initial and ongoing trainings as necessary to maintain and enhance care management skills., • Maintains updated case records in program EMR. Maintains case records in accordance with program policies/procedures, VNS Health standards and regulatory requirements. Licenses and Certifications: Valid NYS ID required. NYS Community Mental Health Assessment instrument and HCBS training completion preferred Must complete necessary training to administer NYS Eligibility Assessment for HCBS service in the UAS system within 60 days of start date. Child and Adolescent Needs and Strengths New York (CANS) certification preferred Must complete necessary training to administer the CANS NY assessment in the UAS system within 60 days of start date. Education: Bachelor's Degree in a human services or related field required Enrollment/attendance in Master’s degree program in human services or related field preferred Work Experience: Minimum of two years of experience providing direct services to clients/members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and/or chronic medical conditions client required with a Bachelor’s degree; minimum of one year of experience with a Master’s degree. Effective oral/written/interpersonal communication skills required Bilingual skills may be required as determined by operational needs. Basic computer skills required Pay Range USD $23.17 - USD $28.96 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Licensed Behavioral Health Clinicians provide supportive counseling, advocacy, education, and care management to help patients and their families navigate mental illness, access community resources, and manage symptoms to help them remain safely in the community This is a senior, master’s level, licensed social services role that provides direct care as part of a team. Join us in building on our 130-year history and become a part of the Future of Care that is strengthening communities with high quality, integrated behavioral health programs. VNS Health Behavioral Health team members provide vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients’ homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you’ll have an opportunity to develop and advance your skills, whether you’re early in your career or an experienced professional. What We Provide * Attractive sign-on bonus and referral bonus opportunities * Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched retirement saving funds * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Generous tuition reimbursement for qualifying degrees * Opportunities for professional growth and career advancement * Internal mobility, CEU credits, and advancement opportunities * Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do * Utilizes approved assessments to identify clients/members needs and family needs; develops initial and ongoing clinical plan of care. Updates plan at specified intervals, and as needed based on changes in client/member condition or circumstances * Performs and maintains effective care management for assigned caseload of clients/members. Leads the care coordination for complex psychiatric clinical cases. Tracks and monitors progress; maintains detailed, accurate and timely progress notes and other documentation * Provides supportive counseling and/or supportive therapy as well as ongoing mental health services * Collaborates and refers to appropriate agencies as required. Addresses any client/member concerns to ensure satisfaction with overall services provided and uses motivational interviewing techniques to foster behavioral changes * Develops inventory of resources that meet the clients/members needs as identified in the assessment * Provides linkage, coordination with, referral to and follow-up with appropriate service providers and managed care plans. Facilitates periodic case record reviews and case conferences with all providers serving the clients/members * Provides information and assistance through advocacy and education to clients/members and family on availability and eligibility of entitlements and community services. Arranges transportation and accompanies clients/members to appointments as necessary * Assists clients/members and/or families in the development of a sustainable network of community-based supports, utilizing identified strengths and tools designed to prevent future participant crises and/or reduce the negative impact if a crisis does occur * Participates in initial and ongoing trainings as necessary to maintain and enhance clinical and professional skills * Maintains updated case records in program EMR. Maintains case records in accordance with program policies/procedures, VNS Health standards and regulatory requirements * Participates and consults with team supervisor in case conferences, staff meetings, utilization review and discharge planning meetings to determine if client/member requires an alternate level of care or is appropriate for discharge * Participates in 24/7 on-call coverage schedule and performs on-call duties, as required * Acts as liaison with other community agencies * Provides short term counseling (coping skills, trauma informed, decision making) and Risk Health Assessment/Safety Planning * Collects and reports data, as required while adhering to productivity standards * Leads and participates in “Network Meetings” with client, client/ member’s personal support network and other team members using the Open Dialogue Model Qualifications * Master's Degree in Social Work, Psychology, Mental Health Counseling, Family Therapy or related degree * Minimum of two years of mental health work experience providing direct services to clients/members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and/or chronic medical conditions required * Effective oral/written/interpersonal communication skills required * Bilingual skills may be required as determined by operational needs * License and current registration to practice as a Mental Health Counselor, Marriage and Family Therapist , Social Worker, Clinical Social Worker or related license in New York State * Valid NYS ID or NYS driver’s license may be required as determined by operational needs. Pay Range USD $63,800.00 - USD $79,800.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Psychiatric Social Workers provide vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients’ homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you’ll have an opportunity to develop and advance your skills, whether you’re early in your career or an experienced professional. As a Psychiatric Social Worker, you will develop exceptional diagnostic skills and use behavioral intervention techniques to de-escalate crisis situations. You will provide vital social services and connect clients to resources that help them remain safely in the community. Join us in building on our 130-year history and become a part of the Future of Care that is strengthening communities with high quality, integrated behavioral health programs. What We Provide * Referral bonus opportunities * Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched retirement saving funds * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Generous tuition reimbursement for qualifying degrees * Opportunities for professional growth and career advancement * Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities * Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do * Delivers outreach services to mentally ill individuals in the community, providing in-home mental health intervention to those experiencing or at risk of psychosocial difficulties * Collaborates with another team member to perform psychosocial evaluations and assess mental health service needs of clients and their families through observation and interviewing * Creates and execute short-term service plans for clients in collaboration with an interdisciplinary team * Responds promptly to dispatch calls, traveling from the office to the clients’ homes within two hours * Ensures seamless program operations as a vital liaison to community agencies and stepping in for the Program Coordinator as needed * Ensures uninterrupted comprehensive care from counseling and care management to long-term supplemental treatment referrals and follow-up * Prepares case histories and prepares and maintains case records, in accordance with the Program record-keeping mechanism * Encourages resistant clients to accept mental health services through interventions with clients and/or family members and friends concerned with the client's welfare * May provide clinical supervision for Mental Health Technician, graduate Social Worker students or junior staff Social Workers Qualifications * Current registration to practice as a Licensed Master Social Worker in New York State Required as determined by operational/regional needs * Valid driver's license may be required * Minimum of one year experience as a Social Worker in a health care setting required as determined by operational needs, bilingual skills may be required Must be able to walk up and down steps to access patient residences * Master’s degree in social work after successfully completing a prescribed course of study at a graduate school of Social Work accredited by the Council on Social Work Education and the Education Dept Pay Range USD $63,800.00 - USD $79,800.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Psychiatric Social Workers provide vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients’ homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you’ll have an opportunity to develop and advance your skills, whether you’re early in your career or an experienced professional. As a Psychiatric Social Worker, you will develop exceptional diagnostic skills and use behavioral intervention techniques to de-escalate crisis situations. You will provide vital social services and connect clients to resources that help them remain safely in the community. Join us in building on our 130-year history and become a part of the Future of Care that is strengthening communities with high quality, integrated behavioral health programs. What We Provide * Referral bonus opportunities * Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched retirement saving funds * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Generous tuition reimbursement for qualifying degrees * Opportunities for professional growth and career advancement * Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities * Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do * Delivers outreach services to mentally ill individuals in the community, providing in-home mental health intervention to those experiencing or at risk of psychosocial difficulties * Collaborates with another team member to perform psychosocial evaluations and assess mental health service needs of clients and their families through observation and interviewing * Creates and execute short-term service plans for clients in collaboration with an interdisciplinary team * Responds promptly to dispatch calls, traveling from the office to the clients’ homes within two hours * Ensures seamless program operations as a vital liaison to community agencies and stepping in for the Program Coordinator as needed * Ensures uninterrupted comprehensive care from counseling and care management to long-term supplemental treatment referrals and follow-up * Prepares case histories and prepares and maintains case records, in accordance with the Program record-keeping mechanism * Encourages resistant clients to accept mental health services through interventions with clients and/or family members and friends concerned with the client's welfare * May provide clinical supervision for Mental Health Technician, graduate Social Worker students or junior staff Social Workers Qualifications * Current registration to practice as a Licensed Master Social Worker in New York State Required as determined by operational/regional needs * Valid driver's license may be required * Minimum of one year experience as a Social Worker in a health care setting required as determined by operational needs, bilingual skills may be required Must be able to walk up and down steps to access patient residences * Master’s degree in social work after successfully completing a prescribed course of study at a graduate school of Social Work accredited by the Council on Social Work Education and the Education Dept Pay Range USD $63,800.00 - USD $79,800.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Licensed Behavioral Health Clinicians provide supportive counseling, advocacy, education, and care management to help patients and their families navigate mental illness, access community resources, and manage symptoms to help them remain safely in the community This is a senior, master’s level, licensed social services role that provides direct care as part of a team. Join us in building on our 130-year history and become a part of the Future of Care that is strengthening communities with high quality, integrated behavioral health programs. VNS Health Behavioral Health team members provide vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients’ homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you’ll have an opportunity to develop and advance your skills, whether you’re early in your career or an experienced professional. What We Provide * Attractive sign-on bonus and referral bonus opportunities * Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched retirement saving funds * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Generous tuition reimbursement for qualifying degrees * Opportunities for professional growth and career advancement * Internal mobility, CEU credits, and advancement opportunities * Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do * Utilizes approved assessments to identify clients/members needs and family needs; develops initial and ongoing clinical plan of care. Updates plan at specified intervals, and as needed based on changes in client/member condition or circumstances * Performs and maintains effective care management for assigned caseload of clients/members. Leads the care coordination for complex psychiatric clinical cases. Tracks and monitors progress; maintains detailed, accurate and timely progress notes and other documentation * Provides supportive counseling and/or supportive therapy as well as ongoing mental health services * Collaborates and refers to appropriate agencies as required. Addresses any client/member concerns to ensure satisfaction with overall services provided and uses motivational interviewing techniques to foster behavioral changes * Develops inventory of resources that meet the clients/members needs as identified in the assessment * Provides linkage, coordination with, referral to and follow-up with appropriate service providers and managed care plans. Facilitates periodic case record reviews and case conferences with all providers serving the clients/members * Provides information and assistance through advocacy and education to clients/members and family on availability and eligibility of entitlements and community services. Arranges transportation and accompanies clients/members to appointments as necessary * Assists clients/members and/or families in the development of a sustainable network of community-based supports, utilizing identified strengths and tools designed to prevent future participant crises and/or reduce the negative impact if a crisis does occur * Participates in initial and ongoing trainings as necessary to maintain and enhance clinical and professional skills * Maintains updated case records in program EMR. Maintains case records in accordance with program policies/procedures, VNS Health standards and regulatory requirements * Participates and consults with team supervisor in case conferences, staff meetings, utilization review and discharge planning meetings to determine if client/member requires an alternate level of care or is appropriate for discharge * Participates in 24/7 on-call coverage schedule and performs on-call duties, as required * Acts as liaison with other community agencies * Provides short term counseling (coping skills, trauma informed, decision making) and Risk Health Assessment/Safety Planning * Collects and reports data, as required while adhering to productivity standards * Leads and participates in “Network Meetings” with client, client/ member’s personal support network and other team members using the Open Dialogue Model Qualifications * Master's Degree in Social Work, Psychology, Mental Health Counseling, Family Therapy or related degree * Minimum of two years of mental health work experience providing direct services to clients/members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and/or chronic medical conditions required * Effective oral/written/interpersonal communication skills required * Bilingual skills may be required as determined by operational needs * License and current registration to practice as a Mental Health Counselor, Marriage and Family Therapist , Social Worker, Clinical Social Worker or related license in New York State * Valid NYS ID or NYS driver’s license may be required as determined by operational needs. Pay Range USD $63,800.00 - USD $79,800.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Behavioral Health Associates assist social services teams to provide supportive counseling, advocacy, and education to help patients and their families navigate mental illness, access community resources, and manage symptoms to help them remain safely in the community. This is a junior position that provides direct care as part of a team. Join us in building on our 130-year history and become a part of the Future of Care that is strengthening communities with high quality, integrated behavioral health programs. VNS Health Behavioral Health team members provide vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients’ homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you’ll have an opportunity to develop and advance your skills, whether you’re early in your career or an experienced professional. What We Provide • Attractive sign-on bonus and referral bonus opportunities, • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays – confirm days off based on employee type- see reference guide, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, CEU credits, and advancement opportunities, • Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do • Assists with the development of the social work assessment of patients/families, • Assists in the development of a social work treatment plan and goals with emphasis on symptom management and psychiatric rehabilitation, • Provides ongoing social work services and/or collaborates and refers to appropriate agencies, • Provides advocacy and assistance in obtaining entitlements and community services to patients, families and other caregivers, • Assists clients with understanding their mental illness by providing psycho education and assistance with symptom management, • Assists staff, patients, families and other caregivers to understand third party reimbursement, entitlements and community resources, • Initiates and maintains written and verbal communications according to VNS Health policy, • Performs established workflow procedures, • Maintains productivity sufficient to meet VNS Health goals, • Acts as liaison with other community agencies, • Participates in related VNS Home Care activities, e.g., utilization review, staff meetings, education programs, etc. Education: Bachelor's Degree in Social Work or a related human services field required Work Experience: Minimum one year of social work experience in a mental health or social service setting required Pay Range USD $25.46 - USD $31.86 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Home Care RNs redefine the standard of patient-centered care for New Yorkers while keeping them out of the crowded hospital system so they can heal and age where they are most comfortable- in their homes and community. Our nurses provide the Future of Care by meeting patients where they are. We design and deliver individualized care plans and exceptional clinical outcomes to our neighbors most in need. Be part of our 130-year history and innovative Future of Care built by visiting nurses like you. What We Provide * Attractive sign-on bonus and referral bonus opportunities * Generous paid time off (PTO), starting at 31 days and 9 paid company holidays * No employee contribution cost or annual deductible for health insurance including Medical, Dental, and Vision for you and your loved ones w (Medical, Dental, Vision); Life and Disability Insurance * Training: 4-weeks paid clinical orientation, preceptorship, and ongoing skills labs * Tuition reimbursement following 6 months and CEU credits * Employer-matched retirement savings program * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Opportunities to contribute to clinical research and other organizational projects What You Will Do * Practice independently in the community as part of an interdisciplinary care team. * Deliver personalized nursing and care management to patients in their home or care facilities. * Constantly evaluate evolving patient needs and respond with plan of care adjustments. Qualifications * Current license to practice as a Registered Nurse in New York State * Minimum of one year nursing experience in a medical/surgical environment * Valid driver's license or NYS Non-Driver photo ID card may be required • Fluent in Spanish, • Wound Care Pay Range per Visit: If you are applying to the per diem per visit version of this job, the hiring range is as follows: $69.34- $110.00 per visit. Pay Range USD $112,209.00 - USD $138,409.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Home Care RNs redefine the standard of patient-centered care for New Yorkers while keeping them out of the crowded hospital system so they can heal and age where they are most comfortable- in their homes and community. Our nurses provide the Future of Care by meeting patients where they are. We design and deliver individualized care plans and exceptional clinical outcomes to our neighbors most in need. Be part of our 130-year history and innovative Future of Care built by visiting nurses like you. What We Provide * Attractive sign-on bonus and referral bonus opportunities * Generous paid time off (PTO), starting at 31 days and 9 paid company holidays * No employee contribution cost or annual deductible for health insurance including Medical, Dental, and Vision for you and your loved ones w (Medical, Dental, Vision); Life and Disability Insurance * Training: 4-weeks paid clinical orientation, preceptorship, and ongoing skills labs * Tuition reimbursement following 6 months and CEU credits * Employer-matched retirement savings program * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Opportunities to contribute to clinical research and other organizational projects What You Will Do * Practice independently in the community as part of an interdisciplinary care team. * Deliver personalized nursing and care management to patients in their home or care facilities. * Constantly evaluate evolving patient needs and respond with plan of care adjustments. Qualifications * Current license to practice as a Registered Nurse in New York State * Minimum of one year nursing experience in a medical/surgical environment * Valid driver's license or NYS Non-Driver photo ID card may be required * For Hospice Only: * Wound Care Certification required or willingness to obtain within one (1) year of hire preferred * Certification in Hospice and Palliative Care Nursing preferred Pay Range per Visit: If you are applying to the per diem per visit version of this job, the hiring range is as follows: $69.34- $110.00 per visit. Pay Range USD $112,209.00 - USD $138,409.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Job Title: Director, Client Service, Media Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk About the role The Director role leads client-facing media effectiveness initiatives, translating business objectives into strategic research designs that measure cross-platform and addressable TV campaign performance. The position combines deep expertise in media with leadership in client service, guiding teams to deliver high-impact insights and innovative solutions. Primary Responsibilities • Lead teams executing media effectiveness solutions for mid-size accounts, including measurement of cross-platform and addressable TV campaign performance on behalf of brand, agency and advertiser clients., • Translate client business objectives into research design, ensuring insights are aligned with our client’s media strategy and goals., • Oversee the research design and execution of more complex studies i.e. custom audience analysis, multi-platform brand lift, attribution and ROI., • Synthesize complex data into compelling narratives that inform client decision-making and media planning., • Champion innovation in media analytics, staying ahead of emerging tools, platforms, and measurement standards., • Serve as a consultative strategic advisor to senior client stakeholders, guiding them on campaign planning decisions through evidence-based insights., • Confidently delivers high-impact presentations, in-person when possible, on high quality story-driven reports, tailored to client needs and business context., • Mentor and develop client service teams, fostering analytical rigor and consultative skills across levels., • Drive cross-functional collaboration with media planning, data science, and product teams to deliver integrated solutions., • Contribute to determining resource allocation across client accounts, balancing strategic depth with delivery efficiency., • Establish quality standards and best practices to deliver on client-facing research outputs., • Represent the media client service function in enterprise-wide initiatives, such as innovation pilots or thought leadership efforts. Essential Knowledge & Experience • 5+ years of hands-on experience in market research with strong focus on media effectiveness, audience insights or campaign performance., • Deep understanding of addressable TV, digital media ecosystems, and cross-platform measurement methodologies., • Proven ability to translate complex research findings into strategic recommendations for clients and internal stakeholders., • Experience leading client engagements, including presenting insights, managing expectations, and driving media strategy alignment., • Strong command of quantitative and qualitative research techniques, including survey design, audience segmentation, and stat testing., • Demonstrated success in mentoring and developing research teams, fostering analytical rigor and client-centric thinking., • Ability to navigate fast-paced agency or client environments, balancing strategic depth with delivery efficiency. Kantar Benefits We provide a comprehensive, highly competitive benefits package, including * Medical plans with comprehensive, affordable coverage for a range of health services * Health Savings Account/FSA * Dental, Vision and benefits to cover unique healthcare needs * Wellness Program * 401k with match * Tuition Reimbursement, Commuter benefits * Unlimited PTO Why join Kantar? We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager The salary range for this role in Illinois is 97,400.00 -162,300.00 USD Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability Location New York, World Trade CenterUnited States of America Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.

Overview VNS Health Psychiatric Social Workers provide vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients’ homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you’ll have an opportunity to develop and advance your skills, whether you’re early in your career or an experienced professional. As a Psychiatric Social Worker, you will develop exceptional diagnostic skills and use behavioral intervention techniques to de-escalate crisis situations. You will provide vital social services and connect clients to resources that help them remain safely in the community. Join us in building on our 130-year history and become a part of the Future of Care that is strengthening communities with high quality, integrated behavioral health programs. What We Provide * Referral bonus opportunities * Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched retirement saving funds * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Generous tuition reimbursement for qualifying degrees * Opportunities for professional growth and career advancement * Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities * Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do * Delivers outreach services to mentally ill individuals in the community, providing in-home mental health intervention to those experiencing or at risk of psychosocial difficulties * Collaborates with another team member to perform psychosocial evaluations and assess mental health service needs of clients and their families through observation and interviewing * Creates and execute short-term service plans for clients in collaboration with an interdisciplinary team * Responds promptly to dispatch calls, traveling from the office to the clients’ homes within two hours * Ensures seamless program operations as a vital liaison to community agencies and stepping in for the Program Coordinator as needed * Ensures uninterrupted comprehensive care from counseling and care management to long-term supplemental treatment referrals and follow-up * Prepares case histories and prepares and maintains case records, in accordance with the Program record-keeping mechanism * Encourages resistant clients to accept mental health services through interventions with clients and/or family members and friends concerned with the client's welfare * May provide clinical supervision for Mental Health Technician, graduate Social Worker students or junior staff Social Workers Qualifications * Current registration to practice as a Licensed Master Social Worker in New York State Required as determined by operational/regional needs * Valid driver's license may be required * Minimum of one year experience as a Social Worker in a health care setting required as determined by operational needs, bilingual skills may be required Must be able to walk up and down steps to access patient residences * Master’s degree in social work after successfully completing a prescribed course of study at a graduate school of Social Work accredited by the Council on Social Work Education and the Education Dept Pay Range USD $63,800.00 - USD $79,800.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Home Care RNs redefine the standard of patient-centered care for New Yorkers while keeping them out of the crowded hospital system so they can heal and age where they are most comfortable- in their homes and community. Our nurses provide the Future of Care by meeting patients where they are. We design and deliver individualized care plans and exceptional clinical outcomes to our neighbors most in need. Be part of our 130-year history and innovative Future of Care built by visiting nurses like you. What We Provide * Attractive sign-on bonus and referral bonus opportunities * Generous paid time off (PTO), starting at 31 days and 9 paid company holidays * No employee contribution cost or annual deductible for health insurance including Medical, Dental, and Vision for you and your loved ones w (Medical, Dental, Vision); Life and Disability Insurance * Training: 4-weeks paid clinical orientation, preceptorship, and ongoing skills labs * Tuition reimbursement following 6 months and CEU credits * Employer-matched retirement savings program * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Opportunities to contribute to clinical research and other organizational projects What You Will Do * Practice independently in the community as part of an interdisciplinary care team. * Deliver personalized nursing and care management to patients in their home or care facilities. * Constantly evaluate evolving patient needs and respond with plan of care adjustments. Qualifications * Current license to practice as a Registered Nurse in New York State * Minimum of one year nursing experience in a medical/surgical environment * Valid driver's license or NYS Non-Driver photo ID card may be required * For Hospice Only: * Wound Care Certification required or willingness to obtain within one (1) year of hire preferred * Certification in Hospice and Palliative Care Nursing preferred Pay Range per Visit: If you are applying to the per diem per visit version of this job, the hiring range is as follows: $69.34- $110.00 per visit. Pay Range USD $112,209.00 - USD $138,409.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Provides a broad array of counseling/support services to individuals living with HIV/AIDS, and/or HIV negative, homeless and transgender persons, including persons with serious mental illness (SMI). Shares personal, practical experience, knowledge, and first hand insight to benefit program enrollees. Works under general supervision. What You Will Do • Acts as ‘Health Navigator’ and works with Members to develop and implement an individualized action plan. Consults with Member/patient and provides advocacy and guidance as they navigate the healthcare system., • Educates clients about self-help techniques. Serves as a role model and mentor to clients., • Provides peer health navigation services to help clients connect with community-based services and supports., • Conducts outreach, follow-up and linkage navigation activities to connect Members/patients with primary health care, substance abuse treatment, preventative services and other social support services as necessary based on guidance from the clinical team., • Accompanies clients that require ancillary or specialty medical care to their scheduled appointments, as needed., • Advocates effective recovery based services on behalf of clients. Researches and provides linkages to resources within the community., • Teaches coping skills. Supports and encourages clients to take a proactive role in their recovery process., • Assists clients in clarifying rehabilitation and recovery goals., • Assists in the development of community support systems and networks., • Accompanies Member Services Representatives to Primary Care Sites and participates in member growth and retention initiatives., • Documents significant efforts with clients in chart, and records detailed progress notes., • Participates in case conferences, staff meetings and training programs., • Assists clients with transition to alternate housing, when appropriate. Licenses and Certifications: Valid drivers license may be required, as determined by operational/regional needs required Education: High School Diploma or the equivalent required NYC or NYS Peer Professional certificate or Provisional certificate preferred Behavioral Health Only: ◦ Completes Need Adapted Treatment Model training within nine months of employment as directed by DOH required Work Experience: Minimum of one year experience in a health care or human services setting required Experience working with persons diagnosed with HIV or AIDS, homeless persons, or Transgender individuals Experience with the mental health system and willingness to share personal and practical experience and knowledge appropriately and respectfully Effective communication skills and ability to work independently required Pay Range USD $17.49 - USD $21.80 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview Manages and oversees the administration of a Behavioral Health Services (BHS) program, including the appropriate utilization and management of staff and the quality of program participants care with an emphasis upon an inter-disciplinary team approach to the delivery of care. Works under general direction. What We Provide * Attractive sign-on bonus and referral bonus opportunities * Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched retirement saving funds * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Generous tuition reimbursement for qualifying degrees * Opportunities for professional growth and career advancement * Internal mobility, CEU credits, and advancement opportunities * Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do • Provides clinical supervision to staff including assigning, monitoring and evaluating cases for clinical team(s). Conducts regularly scheduled team meetings. Provides back-up coverage for program leadership as required., • Manages triage and case assignment procedures, new referrals, liaison activities, and staff scheduling to insure adequate coverage at all times., • Collaborates with other team members and Behavioral Health Services (BHS) leadership in formulating clinical and administrative policies and procedures, preparing policy and procedure manuals, implementing and maintaining established policies and procedures, and proposing modifications and revisions of policies and procedures, as indicated., • Collects, tracks, and monitors progress and outcomes for all staff assigned to the team(s); produces and maintains detailed reports for all data pertinent to the program. Reports relevant data to funders and central administration as needed., • • Oversees the maintenance of updated case records for team(s) through EMR and coordinates effective electronic communication throughout all provider databases, as needed. Maintains case records in accordance with program policies/procedures, as well as VNS Health, city, and state standards and regulatory requirements., • Monitors the program budget and is knowledgeable of all financial aspects of the program, including, but not limited to, reimbursement and purchasing., • Ensures volume and productivity meet program standards and operations., • Oversees compliance of quality and performance indicators, and supervises staff to achieve goals. Performs internal audits to ensure compliance with policies and procedures and takes corrective action, as necessary to address deficiencies., • Provides clinical subject matter expertise and serves as a resource to supervisors, clinicians and staff. • Provides assessment, direct services to program participants and families in the community; advises and consults in case conferences, staff meetings, and discharge planning as needed., • Promotes positive relationships within VNS Health and other community service organizations. Serves as program liaison to other community agencies, negotiating formal liaison and organizing consultation and education for referral sources., • Participates in 24/7 on-call coverage schedule and performs on-call duties, as required., • Investigates complaints registered by program participants, completes Incident Reports and other safety and quality reports within required time frames., • Collaborates with program leadership and other staff in the development and implementation of in-service education programs., • Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions, and terminations, as appropriate., • For IMT: LCSW required or LMHC Education: Master's Degree degree in Social Work, Psychology, Marriage and Family Therapy, Mental Health Counseling, Nursing or other related field required Work Experience: Minimum of five years of supervisory and administrative experience with demonstrated competency in program management, budget management, and community relations required • Strong interpersonal and leadership skills required., • Knowledge of Microsoft applications required, • For Adult Services: Prior experience working in a community behavioral health care setting required Experience with EMR systems preferred Knowledge of city and state agency and/or managed care functioning preferred Pay Range USD $77,200.00 - USD $96,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Family Advocates embody our core values of Empathy, Integrity, and Agility by helping children and their families access life changing resources whether it’s basic needs of housing and public assistance or community resource programs that support social emotional wellbeing. This role draws on lived experience to guide others through challenging times. Family Advocates are trusted navigators of complex systems that help VNS Health clients live and heal at home surrounded by their family and community. VNS Health provides vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients’ homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you’ll have an opportunity to develop and advance your skills, whether you’re early in your career or an experienced professional. What We Provide • Attractive referral bonus opportunities, • Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, CEU credits, and advancement opportunities, • Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do • Applies mutually shared and lived experiences navigating the systems of care as a caregiver. Serves as a role model, advocate, and mentor for children and families, • Assists with obtaining and maintaining clients’ entitlements, including Medicaid, Public Assistance, SSI as well as assisting with problems related to housing or utilities, • Interviews clients and significant others, when appropriate, in order to obtain personal histories and to understand the social and emotional factors related to the client’s mental health problems, • Participates in frequent active engagement with families to engage them in receiving services and assists in empowering them to take the steps necessary to maximize their quality of life, • Develops inventory of resources that will meet the clients’ needs as identified in the assessment process, • Advocates for and assists clients in utilizing adjunctive community resources. Arranges transportation and accompanies clients to appropriate facilities/agencies, as necessary, • Provides linkage, coordination with, referral to and follow-up with other service providers. Monitors appointments medical facilities, social service agencies or other providers of concrete services, • Collaborates with interdisciplinary team members to discuss care needs and identify solutions to support clients/consumers/members, • Attends planning meetings with service providers to coordinate service plans, • Initiates written (including clinical and progress notes) and verbal communications, and ensures that all patient record keeping is in compliance with agency, state, city and federal requirements, • Participates in agency and community programs and education, as requested Licenses and Certifications: • Valid driver’s license (i.e., license matching state of residence) required, • Credentialed family peer advocate preferred Education: • Bachelor's Degree in social work, health and human services or a related field preferred, • Two or more years of equivalent and relevant experience in a social service agency OR an equivalent combination of the education and experience preferred Work Experience: • Minimum of one year of experience in a mental health or social service setting with emphasis on family support services and/or family psycho-education required, • Lived experience as a caregiver for children with behavioral health needs in accordance with the New York State Office of Mental Health and the New York City Department of Health and Mental Hygiene. required, • Bilingual skills may be required as determined by operational needs Pay Range USD $20.98 - USD $26.23 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Overview VNS Health Family Advocates embody our core values of Empathy, Integrity, and Agility by helping children and their families access life changing resources whether it’s basic needs of housing and public assistance or community resource programs that support social emotional wellbeing. This role draws on lived experience to guide others through challenging times. Family Advocates are trusted navigators of complex systems that help VNS Health clients live and heal at home surrounded by their family and community. VNS Health provides vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients’ homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you’ll have an opportunity to develop and advance your skills, whether you’re early in your career or an experienced professional. What We Provide • Attractive referral bonus opportunities, • Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, CEU credits, and advancement opportunities, • Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do • Applies mutually shared and lived experiences navigating the systems of care as a caregiver. Serves as a role model, advocate, and mentor for children and families, • Assists with obtaining and maintaining clients’ entitlements, including Medicaid, Public Assistance, SSI as well as assisting with problems related to housing or utilities, • Interviews clients and significant others, when appropriate, in order to obtain personal histories and to understand the social and emotional factors related to the client’s mental health problems, • Participates in frequent active engagement with families to engage them in receiving services and assists in empowering them to take the steps necessary to maximize their quality of life, • Develops inventory of resources that will meet the clients’ needs as identified in the assessment process, • Advocates for and assists clients in utilizing adjunctive community resources. Arranges transportation and accompanies clients to appropriate facilities/agencies, as necessary, • Provides linkage, coordination with, referral to and follow-up with other service providers. Monitors appointments medical facilities, social service agencies or other providers of concrete services, • Collaborates with interdisciplinary team members to discuss care needs and identify solutions to support clients/consumers/members, • Attends planning meetings with service providers to coordinate service plans, • Initiates written (including clinical and progress notes) and verbal communications, and ensures that all patient record keeping is in compliance with agency, state, city and federal requirements, • Participates in agency and community programs and education, as requested Licenses and Certifications: • Valid driver’s license (i.e., license matching state of residence) required, • Credentialed family peer advocate preferred Education: • Bachelor's Degree in social work, health and human services or a related field preferred, • Two or more years of equivalent and relevant experience in a social service agency OR an equivalent combination of the education and experience preferred Work Experience: • Minimum of one year of experience in a mental health or social service setting with emphasis on family support services and/or family psycho-education required, • Lived experience as a caregiver for children with behavioral health needs in accordance with the New York State Office of Mental Health and the New York City Department of Health and Mental Hygiene. required, • Bilingual skills may be required as determined by operational needs Pay Range USD $20.98 - USD $26.23 /Hr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is transforming mental healthcare through innovative solutions that remove barriers, meet the needs of diverse populations, and deliver measurable impact for our customers. We partner with payers, providers, and employers to improve mental health outcomes at scale. Spring Health is looking for a growth-minded Lifecycle Marketing Lead to own and optimize the end-to-end journey for our direct-to-consumer (D2C) Spring members. This is a key individual contributor role focused on engaging members from the moment they sign up—through activation, ongoing care, and sustained mental health improvement. You will develop and execute lifecycle marketing strategies that drive engagement, appointment bookings, and ultimately long-term health outcomes. Reporting to the Director of Lifecycle Marketing, you'll partner cross-functionally with D2C Product, Engineering, Data, and Design teams to build high-impact, scalable programs that deepen member engagement and deliver measurable value. This role is ideal for a senior lifecycle marketer with deep experience in D2C growth and retention, a strong testing mindset, and a passion for improving lives through mental healthcare. Please note that this is a hybrid role based in New York City, with an expectation to be in office 3 days a week. Our office is located at 60 Madison Avenue. What You'll Be Doing Own and Optimize the D2C Member Lifecycle • Design, execute, and optimize multi-channel marketing strategies (email, SMS, push, in-app, direct mail) that move D2C members through the funnel—from sign-up and onboarding through to ongoing care and health outcomes., • Build personalized, automated lifecycle journeys that reduce drop-off, drive follow-up actions, and increase the rate and frequency of care engagement., • Identify friction points in the D2C journey and develop targeted messaging and programs to improve activation, retention, and re-engagement., • Own a test-and-learn roadmap focused on optimizing performance across lifecycle campaigns., • Run A/B and multivariate tests across creative, channel mix, timing, and segmentation strategies., • Analyze behavioral and usage data to build hypotheses and improve touchpoint relevance., • Act as the marketing lead for our D2C member experience, collaborating closely with D2C Product, Data, Design, Engineering, and Clinical teams., • Partner with Clinical Content and Creative to ensure all messaging is empathetic, accurate, and brand-aligned., • Work with Marketing Ops and Martech to scale infrastructure and maintain operational excellence., • Define and own key D2C lifecycle metrics such as onboarding completion, appointment booking rates, care engagement, and member retention., • Partner with Analytics to track performance, uncover insights, and inform strategic decisions., • Establish repeatable processes and ensure rigorous QA for all lifecycle campaigns and automations.What Success Looks Like in This Role, • Stronger Engagement Across the D2C Funnel: Higher onboarding completion, appointment bookings, and follow-through with care., • Measurable Improvements in Outcomes: Lifecycle efforts that directly support and correlate with improved mental health outcomes., • Insight-Driven Optimization: Ongoing testing and iteration leading to measurable lifts across key engagement metrics., • Seamless Cross-Functional Execution: You're seen as a strategic, data-driven partner across D2C Product, Engineering, and Marketing teams., • Flawless Execution: Campaigns and journeys are timely, personalized, QA'ed, and aligned with brand and legal standards.What We're Looking For, • 6–10+ years in lifecycle, CRM, or growth marketing, ideally in a D2C, healthtech, or mission-driven organization., • Proven experience building and scaling multi-channel, automated marketing journeys for a D2C audience., • Deep familiarity with marketing automation platforms—Iterable strongly preferred., • Strong analytical chops; you're comfortable digging into data and surfacing actionable insights., • Solid understanding of behavioral and personalized marketing tactics., • Strong communication and collaboration skills, with experience working cross-functionally., • Creative and resourceful, with a strong bias for action and testing., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at What You Would Get To Do: The Senior Account Director supports FIRST's vision to be one of the world's most respected global brand experience agencies. This leadership role drives strategic growth, service excellence, and long-term partnership success across enterprise-level clients. Acting as a senior advisor and trusted partner, the Senior Account Director collaborates with senior stakeholders to understand evolving business goals and translate them into impactful, insight-driven strategies that enhance brand engagement and deliver measurable results. With strong commercial acumen, this individual is accountable for the financial health and sustainable growth of their portfolio, ensuring profitability through strategic foresight, value creation, and a deep understanding of client business dynamics. The ideal candidate is a client-focused, strategic leader who inspires confidence, fosters collaboration, and embodies the FIRST commitment to service excellence, partnership integrity, and forward-thinking brand experiences. Your Contributions • Lead the strategic direction, development, and overall success of account(s), working across global teams to drive results and innovative ideas, • Act as the primary point of contact for client stakeholders, fostering trust and ensuring alignment across programs and priorities, • Responsible for developing and executing annual account plans, growth strategies, and client engagement initiatives, • Lead quarterly business reviews and strategic touchpoints to reinforce value and strengthen the client relationship. Develop and support executive-level reporting, data insights, and strategic planning, contributing to business reviews and leadership decision-making, • Monitor client satisfaction trends and proactively address issues, risks, and opportunities for improvement and growth, • Oversee contract lifecycle management, including scope changes, contract renewals, SOWs, Work Orders, addendums, and procurement interactions, • Responsible for oversight of the scope of work and for the account achieving contract compliance and performance requirements (KPIs, SLAs, reports required); ensuring the account delivers on expectations and remains within the bounds of the contract, • Support invoicing workflows, annual budgeting, and monthly reconciliation processes, including scalable services and travel and expenses, in collaboration with Account Operations, • In collaboration with Business Analytics / Commercials, responsible for accurate and timely forecasting of contracted pipeline activity, • Develop a thorough understanding of the client's business, industry and keep abreast of external issues and events that could impact client objectives, • Lead all new business opportunities within the account(s), from initial discovery through to proposal submission and contracting, • Build and manage a pipeline of organic growth opportunities, identifying areas where FIRST can expand services and add strategic value, • This role is best suited to a candidate with 10+ years of experience in client services, account management, or program leadership within a global agency, brand experience, or events environment, • Proven experience managing large-scale, global accounts with complex programs and multiple stakeholders, • Strong commercial acumen with a track record of managing budgets, financial reporting, and contract negotiations, • Strategic thinker with the ability to balance long-term vision and immediate priorities, • Able to operate both at a high-level and within the details of operations, financials, and reporting, • Proficiency with CRM and financial tools such as Salesforce and budget trackers, • Strong ability to interpret data and reporting, synthesize insights, and craft a compelling narrative in collaboration with internal teams., • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-HYBRID #LI-JB1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.