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Job Description:\n\n Director of Service - Building Automation Systems (BAS) About Robert Bosch GmbH Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. Over 400,000+ associates generate sales of over €90 billion. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” Ninety-two percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a charitable foundation. The special ownership structure guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant investments in safeguarding its future. In North America, Robert Bosch LLC supplies automotive original equipment and aftermarket products, industrial drive and control technology, power tool, security and building technology, thermo-technology, household appliances, solar energy, healthcare, and software innovations. Bosch established its regional presence in North America in 1906 and now employs 41,000 associates in more than one hundred locations. Bosch Building Technologies Integrator Business The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products. In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec will significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $800M in revenues and 2800 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions. Job Summary:The Director of Service – Building Automation Systems (BAS) at Bosch Building Technologies North America (Bosch BT NA) is a critical leadership role responsible for driving the growth, efficiency, and excellence of our Building Automation Systems (BAS) service business. Reporting directly to the Senior Vice President, Services, this role shapes BAS service strategy, leads operational improvement initiatives, and ensures exceptional customer experiences while influencing the financial and operational performance of the Building Automation service portfolio. Responsibilities: Strategic Leadership Develop and execute the national Building Automation service strategy aligned with Bosch BT NA’s business objectives and customer expectations.Support a diverse team of service professionals, including managers, sales personnel (aligned to Service Sales Strategy), technicians, and support staff.Lead the Building Automation service roadmap, market shifts, and competitive opportunities while staying aligned with customer needs.Build and champion a service-first mindset, partnering with branch leaders to drive consistent culture and operational excellence.Drive alignment across branches and acquired companies through M&A integration, standardization, and cultural adoption. Customer Relationship Management Serve as a key escalation point for complex BAS technical issues, supporting branch and field teams to strengthen customer trust.Support national and local teams in customer meetings to expand Bosch BT NA footprint and maintain high satisfaction levels.Engage and support service leadership in meeting commitments for high priority and national accounts.Promote a culture of responsiveness, accountability, and customer advocacy. Service Delivery Optimization and Operational Excellence Influence performance outcomes for the Building Automation domain, including but not limited to; service agreement execution, renewal retention and performance, margin improvement, and broader KPI achievement.Establish SOPs for field services, including Service Agreement processes and Time & Material workflows.Evaluate, implement, and optimize tools, processes, service playbooks, and domain-specific standards that drive consistency and quality.Partner closely with branch teams to ensure consistent BAS service delivery, operational best practices, and continuous improvement. Technical & Market Expertise Maintain deep expertise in Building Automation systems, including controls architectures, integration protocols, HVAC fundamentals, analytics tools, and connected building ecosystems.Incorporate competitive intelligence and market trends into strategic and operational initiatives.Identify emerging customer needs and future service offerings to support Bosch BT NA’s growth trajectory.Support sales and service teams in strategic account reviews, customer meetings, and service‑centric solution development. Performance & Financial Metrics Drive Building Automation domain service performance outcomes by influencing revenue growth, margin improvement, service agreement execution, and operational efficiency across all support branches.Monitor and interpret key financial indicators, including labor utilization, agreement profitability, cost drivers, backlog health, and forecast accuracy that provides insights and recommendations that guide branch and regional leaders toward improved financial results.Collaborate with branch leadership and Service Business Operations to identify performance gaps, provide root-cause analysis, and co-develop corrective action plans tied to measurable operational improvement and financial uplift.Contribute to forecasting and planning through data‑driven insights on labor capacity, service demand, domain growth opportunities, and operational risks impacting financial performance. Cross-functional Collaboration Partner with the Digital Service Center (DSC) to enhance digital tool usage, drive adoption, and strengthen field enablement within Building Automation specific workflows.Collaborate with Service Business Operations to ensure Building Automation alignment on pricing strategies, service agreement estimation, ERP process compliance, and operational standards.Support M&A activities by evaluating Building Automation capabilities, aligning service playbooks, and accelerating operational adoption in newly acquired organizations. Health and Safety Compliance Ensure all service activities adhere to health, safety, and environmental regulations. Supervisor Duties: In accordance with applicable Company policies/procedures and Federal/State laws, will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Professional CompetenciesResilience: Ability to maintain composure and adapt swiftly amidst uncertainty and rapid changes.Strategic Agility: Capacity to analyze situations critically and make prompt, well-informed decisions, considering diverse scenarios and potential outcomes.Entrepreneurial Mindset: Willingness to take calculated risks and explore innovative solutions to drive growth and capitalize on opportunities.Collaborative Leadership: Skill in fostering collaboration and teamwork across diverse stakeholders and departments to achieve common objectives.Resourcefulness: Ability to effectively leverage available resources, networks, and expertise to address challenges and capitalize on synergies.Attention to Detail: Capability to manage intricate details and nuances, ensuring thorough planning and execution of strategic initiatives.Emotional Intelligence: Aptitude in understanding and managing emotions to navigate sensitive situations, negotiate effectively, and build strong relationships.Adaptability: Willingness and ability to adjust strategies and approaches in response to evolving market dynamics, regulatory requirements, or unexpected developments.Clear Communication: Strong communication skills to articulate complex ideas, influence stakeholders, and navigate challenging conversations.Ethical Integrity: Commitment to upholding high ethical standards and integrity, ensuring transparency and compliance with regulations and corporate governance principles. Required Qualifications: 8–10 years of leadership experience in service operations and/or service sales, including oversight of service delivery for building automation, fire & life safety, and security systems.Demonstrated experience managing or directing field service teams and service project execution within (BAS)Knowledge of industry-specific regulations, legislative standards, and best operational practicesExperience in preparing, administering, and analyzing department budgets.A valid Driver’s License and ability to pass pre-employment screens Preferred Qualifications:Bachelor’s degree in business, engineering, or a relevant technical field Previous and progressive experience in Service/Operational leadership within a specific domain (BAS)Experience developing and implementing national service standards, including SOPs, domain specific service playbooks, and process guidelinesStrong background in service business growth strategy, including market/competitive analysisAbility to collaborate cross functionally with sales, operations, and field teams to drive service initiativesHarmonization of Service Departments through Merger & Acquisition activity Experience with Microsoft Dynamics 365 or similar ERP / Service Operations platforms Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment Sitting, standing, walking in office environments and construction sites The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet) Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate Will be required to be on site with customers or contractors, with or without colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction. Driving to customer sites is required Limited overnight travel may be required Additional Information: Compensation: $135,000 - $180,000 (DOE) Working Hours: This position generally works Monday - Friday, overtime and on call when necessaryTravel Requirements: 30-40% Bosch Discounts: As an associate of Bosch, you will have access to various discount programs at Bosch Benefits: MedicalDentalVisionFlexible Spending Accounts401K w/ company matchLife/AD&D/LTDPaid Vacation/Sick/HolidaysEmployee Assistance ProgramPet Insurance Equal Employment Opportunity Statement This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Equal Opportunity Employer, including disability / veterans. All your information will be kept confidential according to EEO guidelines. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at 602-944-3330 or email . Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

Job Description We’re seeking a Social Media & Projects Coordinator to join the team! In this role, you’ll be responsible for executing social media content, supporting marketing and community initiatives, and ensuring all communications are timely, compliant, and aligned with organizational priorities. Responsibilities: • Create and publish social media content across platforms (Instagram, Facebook, X, LinkedIn, TikTok, YouTube), • Write clear, engaging, bilingual (English/Spanish) copy aligned with brand voice and accessibility standards, • Develop and adapt content including captions, graphics, short-form video, and campaigns, • Manage content calendars, asset organization, and version control, • Coordinate timelines, approvals, and deliverables for campaigns, events, and initiatives, • Collaborate cross-functionally with internal teams, vendors, and community partners, • Monitor and respond to comments, messages, and mentions in a timely, professional manner, • Track performance metrics (engagement, reach, growth, clicks) and provide reporting insights, • Repurpose long-form content into social-ready formats, • Ensure all communications follow healthcare compliance standards (HIPAA, patient privacy, consent), • Identify trends, community feedback, and potential issues, escalating when necessary, • 2+ years of experience in social media, digital communications, or marketing, • Bilingual proficiency in English and Spanish (written and verbal), • Experience managing multiple social platforms in a professional setting, • Strong writing, editing, and content creation skills (including basic video and graphic content), • Highly organized with the ability to manage multiple projects and deadlines, • Familiarity with analytics tools and performance tracking, • Understanding of healthcare, nonprofit, or regulated environments preferred, • Knowledge of HIPAA guidelines and compliance best practices is a plus, • Experience using AI tools for content creation, scheduling, or analytics is preferred, • Competitive compensation and comprehensive benefits package, • Opportunity to work within a mission-driven healthcare organization serving diverse communities, • Collaborative, cross-functional team environment with strong leadership support, • Exposure to high-impact campaigns, community initiatives, and public health programs, • Professional growth and development within communications, marketing, and healthcare sectors, • Hands-on experience with multi-channel campaigns, analytics, and digital innovation tools

Job Description We’re a globally recognized, award-winning strategic brand design consultancy with studios in London, New York, Singapore and Shanghai. Every day, we partner with some of the world’s most ambitious consumer, corporate, and healthcare brands to craft high-impact creative that moves people and markets. Rooted in purpose and powered by creativity, our mission is simple: get our clients from intent to impact — faster. As proud members of the MSQ Group and B Corp certified, we unite strategy, design, and experience to shape brands that are not only standout but stand FOR something. About The Department At Elmwood, our strategy team majors in driving meaning for our clients across brand, business and design strategies. We provoke new thinking and see possibilities that go beyond category norms. We bring clarity to each challenge, crystallizing convictions to prioritize what’s critical. And we craft compelling and intuitive brand stories that empower clients and engage consumers. That’s how we help brands get from Intent to Impact faster - translating opportunity into tangible outcomes through agile strategies that you can see and make happen. The Role This role plays a crucial part in pitching, winning, leading and delivering large projects and workstreams for our clients of today, and tomorrow. You’ll be part of fast growing, strategy team with your own portfolio of client brands to lead. Equally at ease engaging C-suite clients as rolling up your sleeves to do the work, you’ll get your kicks inspiring creative teams and seeing the impact you make on client’s brands. What You’ll Do We’re looking for a Strategy Partner with an entrepreneurial attitude, an ability to simplify the complex and a passion for the power of design, to help our clients shape their convictions, drive distinctiveness and build brands with intent. You will; · Take an active role in new business, creating inspirational pitches that win new clients and identify new growth opportunities within existing relationships. · Drive strategic vision across client portfolios, connecting brand strategy to business growth · Have a wealth of experience in creative strategy and a passion for upskilling members of the strategy team · Deliver the highest quality strategic content across insight and opportunity mapping; to brand and portfolio strategy and creative strategy. · Partner with our clients at C-suite level to shape agendas and develop innovative strategic approaches to complex business problems. · Identify opportunities clients haven't yet recognized, becoming an indispensable strategic partner at the most senior level · Be the go-to expert on client audiences, categories, objectives, priorities - working with the team to transform insight into ideas with intent. · Craft compelling stories that make the link between business and brand strategy and show how design can help to deliver this · Present with gravitas and conviction at all levels, bringing strategic narratives to life · Lead workshops and collaborative sessions that inspire teams, generate ideas and help clients to think differently · Lead the creation of new platforms or processes that create opportunity and elevate our strategic output · Ensure that every strategy workstream is set up to achieve our creative and commercial ambitions · Elevate the strategic thinking of the entire team, mentoring directors and strategists to deliver more impactful work · Own a strategic expertise that becomes a signature capability for Elmwood · Bring a T-shaped attitude balancing left brain organization with right brain creativity Requirements What You’ll Bring to Elmwood You’ll will be both a leader and natural collaborator, becoming an indispensable partner for global businesses, confident in classic brand strategy such as purpose, positioning, innovation, architecture, and portfolio strategy, as well as powerful design strategies. You will demonstrate; · Passion about building brands with purpose, clarity and measurable impact. · Proven impact at C-Suite level with clients as a strategic partner that has helped to drive · change within an established business or up-scale a fast growth challenger. · Extensive experience in brand and design with a deep expertise in the fundamentals of brand strategy as well as a confident understanding in how to design and refresh brand identities · Speak the language of design and with knowledge of its powerful role in digital content and brand experience · Confidence in the use and application of AI tools and platforms to enhance strategy delivery · Rich experience of different clients and sectors (healthcare, finance and tech is an advantage but not a necessity) at reputable agencies or consultancies · Experience in culture/employee engagement, customer experience, innovation, digital platforms and/or research insights and analytics · A true team player attitude, someone who knows their way around brand strategy but retains a passion for learning about and trying new ideas for the benefit of both the team and the client. · Senior level experience but willing to roll up your sleeves and get stuck into some of the menial tasks when required · A brilliant collaborative communicator, able to connect with clients and quickly win their trust and confidence, talking their talk to provide solutions to their brand challenges · Passionate about your job and your career but with a maturity that allows for balance in your life and your support of colleagues · Someone who believes that great work comes first If your experience looks different from what we’ve described, but you believe you’d make a great fit — we’d love to hear from you. Benefits What We Offer We care about our people, and that’s why we create a collaborative culture where new thinking is celebrated, ambition is supported, and people are rewarded for their contribution. Whilst a competitive package, professional development and the opportunity to shape our next chapter is all standard here at elmwood, we thought we would highlight a few of our benefits: · Responsible PTO · 12 paid holidays · 5 paid sick/wellness days · A comprehensive medical, dental and vision plan (including family coverage) · Life and disability insurance · Flexible spending account for medical expenses · Commuter benefits program · 401k plan with company matching up to 4.5%, employees start receiving matching contributions after 3 months of employment. Salary 200k - 225k

Job Description Hi, we're Oscar. We're hiring an Associate, Delegated Vendor Program Management to join our Speciality Contracting team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: You will be a key collaborator in the management of contracts with large, national and/or complex vendors or partners. You will manage the daily operations associated with the delegated dental and vision vendor contracts, including the triage and management of member and provider issues; supporting cost- saving initiatives; collaborating on internal process improvement and optimization effort. You will have management responsibilities of delegated vendor(s) and be a subject matter expert in the end-to-end program, serving as a knowledgeable and responsive point of triage and assistance for internal teams (including clinical and claims teams) and external vendor partners and ensuring providers across our service area have the information and support they need to provide best-in-class member care. You will report into the Director, Speciality Contracting. Work Location: This is a remote position based in the field, open to candidates who reside: Alabama, Arizona, Florida, Illinois, Iowa, Kansas, Michigan, Mississippi, Missouri, Nebraska, North Carolina, Ohio, Texas. Your daily work will involve a blend of work from your home office and frequent travel for client meetings. #LI-Remote Pay Transparency: The base pay for this role is: $87,188 - $114,434 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities: • Be an internal expert on program operations and provide consultation and partnership to internal partners to drive strategic initiatives, process optimization, and cost containment efforts, • Implement contracting strategies under the direction of Network Director and/or Senior Manager and in partnership with Market Leaders that align with the company's overall network adequacy, development and cost management objectives., • Utilize data and analytics of competitor strategies to support informing negotiation and contracting decisions., • Facilitate guidance and mentorship of more junior team members by reiterating strategic objectives, providing training and development opportunities, and fostering a collaborative and innovative work environment, • Support implementation of policies and workflows; supports identifying when effective and efficient processes need improvement Meet defined metrics and SLAs including but not limited to provider outreach and contract completion., • Collaborate with internal teams to effectively triage and manage issues related to claims, members, and providers., • Support with account management tasks across the team, including deliverable tracking, report management, meeting minutes, and team organization, • Support with financial operations, including budget forecasting and projections, • Support with administrative tasks as assigned, • Compliance with all applicable laws and regulations, • 3+ years of experience in healthcare client management, healthcare consulting, or provider healthcare contracting, healthcare operations, or a related field, • 2+ years of cross-functional stakeholder management, • Associate's degree or equivalent professional working experience., • 1+ years experience running financial analyses on a markets or product lines, and working cross-functionally to support driving improvement opportunities At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job Description MONTICELLOAM, LLC and its affiliates ("Monticello") is a real estate and asset-based lender providing asset management and comprehensive capital solutions for healthcare, multifamily, and commercial real estate assets throughout the US. Monticello is seeking leaders and team players who can work in a collaborative environment and possess drive, integrity, creativity, compassion, and a strong work ethic. We are looking for an Asset Manager for our New York City office. The primary responsibilities and qualifications include: • Develop and manage financial models for the evaluation of investments in debt and equity across all real estate asset classes, reviewing potential transactions for the proper balance of feasibility and risk, • Assist in commercial loan underwriting conducting initial and ongoing due diligence for loan transactions including evaluating appraisals, market studies, project capital need assessments, financial statements and credit reports for the project and its Principals, insurance policies and endorsements, • Assist in the preparation of loan commitments to borrowers, • Interface with clients, outside attorneys, and other investment stakeholders involved in a particular transaction to obtain required documentation, • Support the surveillance and asset management of Monticello's portfolio of investments across debt and equity, • Maintain direct daily interface with borrowers, financing counterparties, investors, and firm stakeholders, • Monitor, analyze, model, re-underwrite, and report the following: property (occupancy, operating, strategic, clinical performance, changes to the competitive landscape), loan (financial condition), borrower (KYC, regulatory / reputational standing) and portfolio post-closing obligations information, • Review and interpret complex mortgage and working capital loan documents in order to enforce and forecast financial covenants, trigger events, and general loan compliance, identifying and escalating potential concern, • Supervise the review and processing of extensions, payoffs, amendments, advances, surveys, reserves, capex, and construction draw requests, and insurance proceeds, • Assist in origination and underwriting through data analytics, participation in site and corporate entity due visits, and borrower financial and operational risk due diligence, • Facilitate the company's growth by identifying and developing process efficiency improvements, including the development and enhancement of the firm's custom designed technologies, • Travel as required, • Work in the office as required by office policy Job Requirements: • Bachelor's Degree, • Strong Excel proficiency, • Minimum 4 years of work experience, • Finance, credit, legal, real estate and/or business background, • Extensive technology skills, • Established organizational skills and ability to simultaneously handle multiple projects, • Familiarity with multi-family housing, senior housing, health care and/or renewable energy preferred, • Effective oral and written communication and interpersonal skills to liaise with borrowers, financing counterparties, and other external parties, • Advanced financial analytical proficiency along with the ability to "see the big picture", • Strong grasp of logic and data analytics., • Passion for the firm and passion for what we do, • Intellectual curiosity, asking the "Why?" question At Monticello, we believe that finding creative solutions for our clients comes from the collaboration of people with diverse backgrounds and perspectives. We strive to build an inclusive work environment that celebrates differences and empowers all individuals with opportunities to channel their entrepreneurial spirit. Monticello is an EEO employer. Monticello offers a competitive base salary and bonus. The base salary range for this position is $100,000-$125,000/year. The specific compensation that will be offered is based on an understanding of the hired candidates' qualifications at the time of hire. Employees are eligible for a discretionary bonus based on employee work performance reviewed during the annual review process.

Job Description Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role As a Customer Success Manager at Tabs, you’ll use deep accounting and AR expertise to elevate the customer experience for our AI-powered accounts receivable platform. You will own key client relationships, proactively resolve support and integration issues, and ensure customers adopt Tabs to optimize cash flow, reduce DSO, and streamline AR operations. Working closely with finance and AR teams, you’ll deliver tailored success plans, regular check-ins, and data-driven insights that drive satisfaction, retention, and expansion. You’ll also serve as a critical liaison to Product and cross-functional teams—conveying customer feedback and helping shape product improvements. What You’ll Do * Manage a portfolio of mid-market customers, acting as the primary point of contact for adoption, escalation, and renewal. * Drive customer success outcomes: reduce DSO, increase automation adoption, and demonstrate ROI through regular business reviews and success plans. * Deliver onboarding, training, and enablement to finance and AR teams; create playbooks and best-practice guides. * Proactively identify and resolve product, process, and data issues; coordinate with Support and Engineering to manage escalations. * Gather, synthesize, and communicate customer feedback and feature requests to Product and cross-functional teams. * Use data and analytics (BI tools, SQL, dashboards) to monitor account health, identify risks and expansion opportunities, and measure impact. * Build strong relationships with finance, AR, and operations stakeholders to drive long-term retention and expansion. Who You Are * 5+ years of experience in customer success, account management, or a closely related customer-facing role — OR 5+ years of hands-on accounting/AR experience (B2B invoicing, collections, reconciliations) with a strong desire to move into a customer-facing SaaS role. * Deep knowledge of accounts receivable, B2B invoicing, collections, and AR workflows is a plus. * Hands-on experience with financial systems (QuickBooks, NetSuite, ERP integrations) and CRMs (Salesforce, Hubspot), and comfort troubleshooting accounting/data issues. * Data-driven: experience using SQL, BI tools, and metrics to shape account strategy and measure outcomes. * Excellent communicator with strong cross-functional collaboration skills and an empathetic, customer-first mindset. * Organized, prioritizes effectively, and able to independently solve complex problems. * Growth mindset, fast learner, and comfortable working in a high-growth startup environment. Additional Information This role is based in New York City 5 days a week in our Soho office. Perks and Benefits (Full-time Employees) * Competitive compensation and equity * Unlimited PTO * Up to 100% employer covered monthly healthcare premium (medical, dental, vision) * Lunch provided via Sharebite, plus dinner for any later office days. * Parental leave up to 12 weeks * Tax free commuter and parking benefits * Voluntary insurances (Life, Hospital, Critical Illness, Accident) * Employee Assistance Program (Rightway) * Free One Medical Membership * 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves. Compensation Range: $120K - $165K

Job Description ABOUT US SINE Digital is a global leader in media, technology, and insights for the live entertainment industry. With offices in London and New York, we partner with world-class cultural institutions and global brands to drive digital and AI transformation, delivering data-led marketing strategies that maximise ticket sales, elevate brand awareness, and deepen audience engagement. Our clients include many of the most iconic productions in the West End and on Broadway, alongside some of the world’s foremost cultural organisations such as CTG, Nederlander Theatres, The Royal Ballet & Opera, LW Theatres, LW Tickets, and The Royal Court. ABOUT THE ROLE We are seeking an Email & CRM Coordinator to plan, build, optimize, and report on email and SMS campaigns for our Broadway, touring, and arts & culture clients across the US. This role blends creativity, technical skill, and customer-lifecycle strategy. You will manage end-to-end execution, from segmentation and automation to deployment and insights, helping our clients deepen relationships with audiences and drive performance outcomes, primarily ticketing and sales. RESPONSIBILITIES Email & SMS Strategy, Planning & Execution • Own the full lifecycle of email and SMS campaigns: strategy, build, QA, deployment, optimization, and reporting, • Create and manage campaigns within Mailchimp, HubSpot, Salesforce, and Tessitura, • Build and maintain basic automated flows (welcome, event reminders, re-engagement) with the ability to handle more advanced, branching workflows, • Collaborate with Account Directors to translate client goals into targeted, data-driven lifecycle strategies. Creative Production & Technical Implementation • Build emails using HTML, drag-and-drop templates, and custom modules as required, • Collaborate closely with designers to ensure creative assets are optimized for CRM platforms and campaign objectives, • Conduct thorough QA (links, rendering, deliverability) to ensure flawless campaign execution. Audience Segmentation & Data Management • Develop precise audience segments based on ticketing behavior, demographics, engagement levels, and custom CRM fields, • Use CRM data to personalize and tailor messaging for maximum relevance and conversion, • Maintain clean, accurate, and organized audience lists and segmentation logic. Performance Reporting & Insights • Track and analyze performance metrics across email and SMS channels, • Build clear, actionable insights for client teams, focusing on optimization opportunities, testing results, and customer journey improvements, • Use SINE’s custom reporting app along with optional Looker Studio dashboards to communicate performance trends, • Present performance recaps to internal teams and clients as needed. Industry Knowledge • Maintain and develop an advanced understanding of the industries you and SINE work with, including key players and external agencies, • Produce regular industry insights and client case studies to further educate the team and clients on industry learnings, insights and benchmarks, • Establish and develop relationships with US media owners, • Keep abreast of changes in the NYC and broader US media landscape, • Embody a passion for the sectors in which SINE operates, with a professional curiosity and knowledge of new and emerging businesses and producing talent., • Represent SINE at various industry conferences and events, building the company’s presence and network, • 3+ years of hands-on experience in email marketing, CRM, or lifecycle marketing, • Proficient across Mailchimp, HubSpot, Salesforce, and/or Tessitura, with the ability to learn new platforms quickly, • Comfortable building/customizing HTML emails and working with responsive templates, • Technical proficiency in CRM platforms, HTML email editing, analytics, and campaign optimization, • Strong understanding of segmentation, automations, A/B testing, deliverability basics, and performance metrics, • Exceptional attention to detail, organizational skills, and commitment to QC., • Able to translate data into clear insights and recommendations, • Strong communication skills, both written and verbal, • A competitive salary between $55,000- $70,000, commensurate with experience, • 24-day PTO per year, excluding Federal Holidays, which will increase with length of service at one additional day per year, capped at 3 days (plus extra time off over the Christmas period), • 3pm finish on a Friday, • Access to 401(K) Retirement Plan, • Access to Company subsidised healthcare and dental care, • Hybrid working and working from home equipment allowance, • Occasional free tickets to live events, • Structured personal development, a customised training program and opportunities to attend industry conferences, • An active social events calendar and opportunity to input into the social calendar, • Opportunities to help further shape the business culture and agency benefits.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Medical Director, the Program Evaluator for the Proactive Support Team (PST) program will have a central role in documenting the impact of the PST model, supporting replication across sites, and producing evaluation reports that inform system-level improvements. The Program Evaluator will be responsible for leading data management, evaluation, and outcome measurements across the initiative. This role ensures that program fidelity, feasibility, scalability, and sustainability are rigorously assessed, and that data drives both daily practice and long-term strategy. The Program Evaluator will work closely with program leadership, frontline staff, and external evaluators to design, manage, and interpret qualitative and quantitative data systems, ensuring accurate reporting to funders and stakeholders. The Program Evaluator will be an active listener, provide high-quality customer service, and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential FunctionsEvaluation & Data Systems • Design and oversee data collection systems to track engagement, service utilization, housing stability, and health outcomes., • Develop and manage program logic models, KPIs, and fidelity monitoring tools., • Conduct internal program evaluation, including pre/post surveys, staff fidelity assessments, and resident outcome tracking., • Collaborate with external evaluators to ensure independent validation of results., • Prepare IRB protocols and ensure compliance with ethical research standards., • Conduct both qualitative (e.g., interviews, focus groups) and quantitative (e.g., statistical analysis, dashboards) evaluations., • Produce monthly dashboards, quarterly performance reports, and annual evaluation summaries for funders and leadership., • Support continuous quality improvement by providing timely feedback loops to program staff.Collaboration & Capacity Building, • Work with program staff to integrate evaluation findings into daily practice., • Train staff in data literacy, documentation standards, and fidelity to the PST engagement model., • Support program leadership in aligning evaluation findings with organizational strategic priorities., • Disseminate findings to stakeholders, including through conference presentations, peer-reviewed publications, and policy briefs. Administrative & Reporting, • Ensure timely submission of accurate evaluation reports to Helmsley Charitable Trust and other funders., • Manage data entry and reporting platforms (e.g., AWARDS, Excel, statistical packages)., • Assist with grant applications by providing evaluation data, outcomes analysis, and projected impact metrics., • Communicate effectively, both verbally and in writing, in a professional manner., • Facilitate and attends meetings, training, and supervisory sessions., • Master’s degree in Public Health, Social Work, Psychology, Evaluation Science, Data Analytics, or a related field required., • At least 3 years of experience in program evaluation, applied research, or data analytics in a human services or healthcare setting., • Strong knowledge of evaluation frameworks (logic models, outcomes-based evaluation, CQI)., • Proficiency in both quantitative and qualitative methods., • Skilled in data visualization and dashboard creation (Excel, Power BI, Tableau, or similar)., • Excellent communication skills, with ability to translate data into actionable insights for staff and leadership., • Strong problem-solving and project management skills., • A valid driver's license is required, with an acceptable driving record that complies with our insurance policy standards., • Ability to conduct fieldwork and interviews as needed., • Fieldwork may include visiting program sites, conduct interviews, and observing engagement practices., • May be required to work a flexible schedule including weekends, holidays, and evenings., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • Comfortable with using public transportation to travel to and from various programs sites Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job DescriptionBuilding A Brand Starts With Our Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at Location: Onsite in Jersey City office (In-Person) $20-$25 hours weekly. What You Would Get To Do: The Event Technology Intern will provide administrative and operational support to a team of Event Technology Managers, helping ensure the smooth planning and execution of events. The intern will assist with database management, including maintaining accurate records, generating lists, and supporting event analytics and reporting. Responsibilities also include cross-checking event materials, managing inbox inquiries, uploading content to event platforms, and maintaining internal resources such as training hubs and documentation. Your Contributions • Provide administrative support to a team of Event Technology Managers, • Support the team with database management to ensure consistency in information, accuracy of new and existing data, and list generation, • List manipulation to provide team members with relevant registration data, year on year statistics, and insight into varied elements and event analytics, • Assist with information/data cross-checks for event materials and collateral, • Monitor email inboxes and respond to inquiries, • Uploading photos/bios to event app, • Assist with the upkeep and updating of the internal training hub, • Update and distribute internal documents, • Keep electronic event files and reports organized and up to date, • Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate, • Participate in and provide on-site registration support at events, as needed, • Flag inefficiencies and present solutions, • Strict and accurate adherence to company's time tracking policies and systems, • Time management and prioritization skills to ensure efficient functioning of schedules and office systems, • Demonstrate excellent attention to detail and organization skills, • Maintain the company's standard operating procedures, • Act as an ambassador for the FIRST brand, leading by example and displaying the company's core values (Ambition, Creativity, Excellence, Integrity, Teamwork)What We Are Looking For, • Experience in an administrative function a plus, but not required, • Prior event technology experience a plus, but not required, • Working knowledge of Microsoft Office, especially Excel, • Excellent project management skills, including attention to detail, multi-tasking, prioritization of tasks, and ability to meet strict deadlines, • Team player, able to take direction and run with it, • Excellent written and verbal communication skills, • Ambitious and proactive, • Highly organized with ability to handle multiple tasks to meet strict deadlines, • Proactive work style with the ability to work autonomously, • Strong adaptability to situations and ever-changing demands, • A calm and flexible approach to handling pressure and stress, • Build excellent relationships with team through positive communications Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-SD1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionBenefits: • 401(k), • Flexible schedule, • Free food & snacks *This is an in-person position with flexibility to expand, based on availability and business need. Our Story Optimatum Solutions is a vendor management firm delivering comprehensive solutions across Employer-Sponsored Healthcare, Retirement, HR Systems, and M&A/Transitional Services. We design and execute harmonization strategies and provide active management and oversight to help clients create and capture value. We are a high-performing, entrepreneurial, and client-focused organization. Our culture values inclusion, individuality, and collaborative growth. We foster continuous learning and personal developmentfree from corporate red tape. At Optimatum, every team member contributes meaningfully to our collective success while being recognized for their individual strengths. We offer a competitive compensation and generous employee benefits package that includes: Salary and bonus Comprehensive Healthcare Coverage Medical, Dental, Vision, Life Insurance, STD & LTD 401(k) with employer match Flexible time off policy including vacation, personal days and holidays The Opportunity The Healthcare Research Associate (Intern) supports the Healthcare and Clinical Insights team by researching, synthesizing, and packaging information related to Healthcare cost, clinical and pharmaceutical trends. These insights will be used to develop marketing and business development content aimed at increasing brand awareness and supporting client acquisition and retention. Additionally, you will have the opportunity to analyze client clinical and healthcare related data to support project delivery. The ideal candidate will have strong research, analytical and communication skills (both written and verbal), along with proficiency in Microsoft Office to support high-quality project delivery. The Optimatum Team is looking for a highly skilled individual including: Key Responsibilities • Review and synthesize insights from industry publications., • Conduct ongoing research using publicly available sources., • Perform excel based analysis on publicly available data as well as client clinical data., • Extract key data points for use in marketing communications., • Draft thought leadership content based on research findings., • Provide general support across the organization.Additional Qualifications, • Enrolled in a masters degree/equivalent or higher, • Related professional experience in industry or professional services a plus, • Interest in Healthcare required, • Strong Microsoft Office Skills (especially Excel, PPT, and Word), • Strong ability to research, analyze, synthesize and present findings, • Effective and professional communication skills, • Ability to manage competing priorities and multiple workstreams, • Exceptional organization and planning skills, • Highly detail orientedWe look forward to discussing this opportunity with you. Please complete the application to start the process. ** The expected hourly salary ranges from $30.00 - $38.00. Salary offers are based on a wide range of factors including, but not limited to, relevant skills, training, experience, education, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package (for eligible employees), successful candidates may be eligible to receive a discretionary bonus.

Job Description Growth Marketing Specialist Company: Knowledge Road Education Department: Marketing & Growth Employment Type: Full-time Compensation: $20–30/hr + performance bonuses About Knowledge Road Education Knowledge Road Education is dedicated to supporting schools and families by providing high-quality special education and therapy services. We specialize in SETSS (Special Education Teacher Support Services), Speech Therapy, Occupational Therapy, Counseling, and ABA therapy through insurance partnerships. Our team values high performance, accountability, and measurable results, ensuring that more students gain access to the services they need. Position Overview We're looking for a Growth Marketing Specialist to manage paid advertising campaigns and optimize conversion funnels across multiple platforms. This role requires hands-on experience with digital advertising, strong analytical skills, and a track record of improving campaign ROI through testing and optimization. Key Responsibilities * Plan, launch, and optimize paid advertising campaigns on Google Ads, Meta, TikTok, and Reddit * Build and test landing pages and funnels to maximize conversion rates for school partnerships and family outreach * Set up and manage email marketing automation sequences in Salesforce Pardot and Marketing Cloud * Conduct A/B tests on ad creative, landing pages, and email campaigns * Monitor campaign performance using Google Analytics and platform-specific dashboards * Manage advertising budgets and maintain target cost-per-acquisition goals * Create performance reports with actionable insights and recommendations Required Qualifications * 2+ years of hands-on experience with paid digital advertising * Proven track record of managing ad budgets of $10K+ per month * Proficiency with Google Ads, Facebook Ads Manager, Google Analytics, and Salesforce Pardot/Marketing Cloud * Experience with email marketing platforms (Mailchimp, Klaviyo, or similar) * Strong analytical skills with ability to interpret campaign data * Experience with A/B testing and conversion rate optimization * Understanding of customer acquisition costs and lifetime value metrics Preferred Qualifications * Google Ads and Facebook Blueprint certifications * Experience with landing page builders (Unbounce, Leadpages, ClickFunnels) * Knowledge of marketing automation and lead nurturing * Background in education, healthcare, or service-driven marketing * Familiarity with attribution modeling and multi-touch attribution * Experience with programmatic advertising * Salesforce certifications (e.g., Pardot Specialist, Marketing Cloud Email Specialist) a plus Success Metrics * Achieve positive ROI on 2+ paid advertising channels within 90 days * Improve overall conversion rates by 20% within 6 months * Maintain cost-per-acquisition below target thresholds Compensation & Benefits * Base salary: $20–30/hr based on experience * Performance bonuses tied to campaign ROI and conversion improvements * Daily catered lunch * Company laptop and phone * Generous PTO policy * Professional development budget * Health benefits package How to Apply Submit your resume along with case studies showing specific campaigns you've managed, including budget size, performance metrics, and ROI improvements you achieved. -- Knowledge Road Education is an equal opportunity employer committed to diversity in education.

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the Pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The Pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past seven years in a row. We have offices in the US in New York and Philadelphia, with employees across 25+ states, as well as in London and Germany. Our client roster includes U.S. Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, American Cancer Society, Ricola, Herschend Family Entertainment, Edible Arrangements and more. YOUR ROLE We're looking for a bright Assistant Buyer, Integrated Investment to help manage day-to-day responsibilities of paid media campaign management. A naturally curious mind, resourcefulness, a love for numbers and a passion for advertising are a must. The Assistant Buyer supports the execution, maintenance, and reporting of media buys across traditional and digital channels. This is an entry-level role designed for a motivated, detail-oriented individual looking to build foundational experience in media planning and buying. You'll work closely with internal teams, vendors, and media partners to ensure campaigns are executed accurately and efficiently, while learning about pricing strategy, media performance, and client servicing. KEY RESPONSIBILITIES: Campaign Execution & Support • Assist in the preparation of media authorizations and insertion orders to activate buys, • Enter campaign data and maintain accurate records across internal systems (e.g., OneStrata, Investment Trackers), • Help manage timelines and deliverables, ensuring vendors receive specs and assets on time, • Compile weekly and monthly campaign performance reports, pulling data from media partners, platforms, and internal dashboards, • Analyze delivery vs. planned metrics and assist in optimization recommendations, • Track billing and work with finance teams to resolve discrepancies or reconcile vendor invoices, • Maintain budget trackers and assist in updating actuals vs. planned spend, • Communicate directly with vendors to confirm buys, gather reporting data, and resolve execution issues, • Attend and note take during team meetings, client briefings, and status calls as appropriate, • Participate in training sessions to deepen knowledge of media buying systems, analytics tools, and the media landscape, • Bachelor's in Advertising, Marketing or related field, • A very high proficiency with Microsoft Office Suite tools, and especially be a wiz with Excel, PowerPoint and Outlook, • Strong attention to detail and highly organized, • Must have a love for numbers and a high numerical aptitude, • Excellent communication skills, • Eagerness to learn and adaptability, • A strong interest and knowledge of Media Buying and Planning Salary range is $43k - $48k. Commensurate with experience. Compensation is determined on the skills, qualifications, certifications, tenure in the industry, and experience of the applicant along with the requirements of the position. CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job Description Senior Financial Analyst (Reporting & Analytics) Join a fast-growing, multi-entity healthcare services organization where your reporting and analytical work directly shapes decisions at the highest levels. The Senior Financial Analyst (Reporting & Analytics) supports financial reporting, consolidation, and performance analysis, blending a strong accounting foundation with the analytical depth needed to turn complex results into clear, actionable insight for senior leadership, private equity sponsors, and lenders. You will lead monthly management reporting and board-ready deliverables, including adjusted EBITDA analysis, cash flow and liquidity reporting, and performance narratives that explain the “why” behind the numbers. Working closely with Accounting, Operations, and Revenue Cycle, you’ll translate performance drivers, support forecasting, and continuously raise reporting quality in a dynamic, private-equity-backed environment. Key Responsibilities: • Lead consolidation and validation of financial results across entities., • Review and report monthly financial statements in accordance with U.S. GAAP, highlighting trends, risks, and opportunities., • Partner with Accounting to validate underlying data prior to reporting., • Prepare monthly adjusted EBITDA calculations and supporting add‑back schedules., • Reconcile adjusted EBITDA to GAAP results and maintain consistent documentation., • Prepare net income‑to‑adjusted EBITDA bridges and period‑over‑period analyses., • Prepare leadership and board‑level reporting packages, including financial statements, KPIs, variance analysis, and narrative commentary., • Support lender and private equity reporting, including covenant schedules, compliance certificates, and recurring deliverables., • Partner with Revenue Cycle to analyze revenue, contractual adjustments, denials, and bad debt and provide net revenue accruals to Accounting monthly., • Support timely and accurate close for assigned accounts., • Support budgeting, forecasting, and rolling outlooks., • Prepare and maintain a 13‑week cash flow forecast and variance analysis., • Prepare a monthly cash flow waterfall, explaining working capital movements, debt service, distributions, and non‑recurring items., • Improve reporting efficiency through standardized templates, automation, and documentation across monthly reporting and consolidation., • Use QuickBooks Online and LiveFlow (or similar tools) to automate data pulls, consolidation, and management reporting packages., • Participate in special projects and reporting initiatives as needed. Requirements: • Bachelor’s degree in accounting or finance, • 5+ years in FP&A, reporting, analytics, or a blended accounting/analysis role., • Strong understanding of U.S. GAAP and financial statements., • Advanced Excel and comfort with reporting systems., • Ability to clearly communicate financial performance and forward‑looking impacts. Preferred Qualifications: • Background in a PE‑backed healthcare services or sponsor‑backed environment., • Ability to prepare executive‑ and board‑level reporting., • Working knowledge of adjusted EBITDA and PE reporting conventions., • Familiarity with LiveFlow, Fathom, or similar tools., • Contributions to improving reporting processes, models, or automation. What We Provide: • Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, Ancillary Benefits (Full-Time), • 401(k) plan with up to 3% company match, • PTO & Holiday Senior Care Therapy, LLC (SCT) is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law. Senior Care Therapy, LLC (SCT) believes that supporting a respectful and inclusive workplace is critical to our success. SCT is committed to making our application process to all applicants and will provide reasonable accommodation upon request as required.

Job Description Soar With Us! Dassault Falcon Jet proudly provides competitive pay, quality benefits, and programs that support your career advancement and personal development. Our benefits are designed to support you and your family’s health and wellbeing, help you secure a strong financial future, and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest, and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us! Why Join Us? Impactful Work: Your expertise will directly contribute to the safety and efficiency of our operations. Growth Opportunities: We support your professional development and offer opportunities for advancement. Collaborative Environment: Work with a team of dedicated professionals who are passionate about aviation. Ready to soar with us? Apply now and be a part of our mission to support the world's greatest business jets! Principal Duties/Responsibilities (Essential Functions): • Responsible for the day-to-day administration and processing of claims including:, • Actively seek all relevant information for proper claim adjudication (i.e. vendor/customer information, Dassault policies, agreements etc.), • Prepare documentation for debiting or crediting customers, process claims (i.e. warranty and commercial program), and categorize expenses, produce documents and reports as required by the Warranty Supervisor., • Document and support all claim coverage decisions, • Adjudicate both customer and vendor claims, maximizing cost recovery for DFJ complying with all existing commercial and warranty policies, • Responsible for customer and vendor follow-up to ensure timely dispute resolution, • Analyze and report on cost recovery trends, providing management with accurate, actionable insights to improve recovery performance and identify process inefficiencies., • Utilize advanced Excel capabilities (e.g., pivot tables, lookup functions, and dashboards, modeling) and analytics tools to support claim analysis, financial reporting, and performance metrics., • Assist in performance dashboards and analytical reports that highlight recovery rates, dispute aging, and cost recovery opportunities., • Coordinate/assist all Dassault support personnel requests (i.e. Spares Account Reps, Field Service Reps, Customer Service Managers, etc.), • Assist in the preparation of company documents (i.e. work instructions, decision letters etc.) and SAP reports related to claim adjudication, • Recover non-repairable parts from customers, to seek replacement from manufacturers, • Initiate invoices, credits or payments to customer based on warranty adjudication., • Prepare and process cross billing activity between DFJ and DA, • Assist in updating a Vendor commercial and coverall policies database from vendor agreements’ information, coordinate with Dassault Aviation., • 4 years’ college degree (preferably technical or aviation) or equivalent experience, • Minimum of three (3) years of general Falcon programs experience, • Minimum of (2) years of experience in a customer or vendor facing position with proven ability to effectively communicate with customers or vendors and address their concerns, • Solid understanding of business and attention to details, • Ability to communicate effectively with both internal and external customers in a professional manner – Excellent verbal and written communication skills, • Strong negotiator capable of navigating complex discussions to secure favorable outcomes while maintaining positive stakeholder relationship, • Ability to handle multiple tasks and coordinate with cross-functional groups to keep schedules and deadlines, • Self-starter who takes initiative and works with minimal supervision, • Proficiency in Excel, including advanced functions, pivot tables, data modeling, and dashboard creation., • Demonstrated ability to interpret financial and operational data to produce accurate, meaningful metrics., • FAA A&P license desired, • Aviation experience, • Knowledge of accounting principles, • Bachelor of Science or related studies, • Office Environment The compensation for this position typically falls between $60,000 and $80,000 per hour/per year. This position is eligible for overtime. Note: the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

Job DescriptionCatbird is filling an exciting role for a Customer Analytics Manager, reporting to the VP of Marketing. In this role, you will partner closely with our marketing, finance, product, and leadership team to develop best in class retention strategies, increase customer loyalty and lifetime value, and mitigate churn across our e-commerce and store customer cohorts. Our ideal candidate is data driven with a deep understanding of the full customer lifecycle and its drivers. Key Responsibilities • Extract and analyze CRM data, customer service feedback, customer purchase behavior, and survey insights to build out the following: - Streamlined customer dashboards for ongoing and ad hoc analysis- Summary of key insights and actions to wider team - Automated reporting in Catbird’s BI platform, Looker, • Define additional metrics and tracking to measure Catbird’s retention health and brand heat., • Identify shifts within our customer behavior and relevant actions to drive growth, • Work closely with marketing to provide data driven direction on lifecycle marketing campaigns across channels., • Provide data driven framework for Catbird’s pilot loyalty program and clienteling services across e-commerce and store., • Work closely with the marketing and merchandising teams to provide insights into audience segmentation, purchase behavior, cross purchase and spend trends., • Partner with the marketing and retail teams to create monthly and weekly customer engagement reporting, and measurable KPIs., • Work with marketing on A/B testing processes for creative, messaging, send frequency, and timing to constantly improve performance.Our Ideal Candidate, • 5+ years experience in corporate strategy, consulting, or CRM experience, • Strong data analytics and qualitative skills, SQL is a strong plus!, • Deep experience in analytics platforms, • Looker proficiency a must: dashboard modeling and design: Looks, views, and joins as well as data validation, • Experience with customer research methods – including coding and deploying surveys, and social listening, • Ability to translate insights into actionable strategies, • A strong communicator who enjoys collaborating with small, cross functional teams, • A passion for the Catbird brand and sustainability mission is a strong plus!Perks & Benefits, • Healthcare eligibility following 30 days of hire with 75% of the medical premium covered by Catbird. And 25% of the premium is covered for children. We also offer dental and vision., • Generous PTO plus additional paid holidays, sick days, and an extra day off during the month of your birthday!, • 401(k) with profit sharing and safe harbor contribution eligibility after one year of employment. We invest through a portfolio focused on socially responsible funds., • Professional Development Stipend: an allotment of $200/year, plus other workshops and talks throughout the year, • Parental Leave: 12 weeks are 100% paid., • The Catbird Giving Fund: We vote as a company on what organizations to support. A portion of all sales, year round, are donated to nonprofits aligned with our core beliefs of equality and helping others., • A generous employee discount, • Pre-taxed commuter discounts to save money on getting to work, • Discounted Citi Bike Annual Membership, • Regular company-wide celebrations & events

Job Description DefinedTalent, a partnership-driven professional talent services agency, is seeking a Community Manager for a client in Newark, NJ. Our client leverages data-driven strategies and industry expertise to connect talent with organizational needs, supporting workforce and engagement initiatives across the Information Technology and Services sector. This role is pivotal in managing and growing a vibrant survey participant community, ensuring high engagement and retention. You will act as the bridge between participants, internal analytics teams, and client-facing stakeholders, helping translate community feedback into actionable insights. Key responsibilities include: • Manage and grow a survey participant community to drive engagement and retention, • Run outreach campaigns and incentive strategies to increase participation, • Follow up with non-responders and monitor community health metrics, • Oversee live surveys to ensure participant clarity and positive experience, • Track response trends and address participant questions or concerns, • Evaluate feedback quality and escalate issues as needed, • Collaborate with data and analytics teams to analyze engagement metrics and identify behavioral patterns, • Prepare summaries and insights for client review, • 3+ years of experience in community management, customer success, research operations, or a closely related role, • Experience managing and growing an online or offline community with measurable engagement and retention outcomes, • Experience running outreach campaigns to drive participation (such as email, SMS, in-app, or community posts), • Experience communicating with both consumers/end-users and business stakeholders, • Experience presenting updates or insights to client-facing stakeholders, • Authorized to work in the United StatesPreferred Qualifications:, • Experience developing or managing incentive-based engagement strategies, • Hands-on experience using common survey tools or research platforms to launch and manage surveys, • Hands-on experience with CRM and engagement tracking platforms, • Experience working with survey programs, customer feedback programs, or market research/consumer insights, • Competitive salary of $50,000–$70,000 (W2), • Healthcare stipend of $350/month for individual coverage, • Paid time off and holidays, • Opportunities for professional development and growth, • Collaborative, mission-driven work environment, • On-site role in Newark, NJ with some flexibility

Job DescriptionContent Marketing Specialist Job Title: Content Marketing Specialist (Employer Brand & Internal Communications) Location: Brooklyn, NY (In-Office) Department: Marketing / Talent Acquisition Target Salary Range: $85,000 - $100,000 / year (Commensurate with experience) About MedElite At MedElite, we believe that every skilled nursing and long-term care community is home to individuals who have lived full, rich lives and shaped the world we know today. As they navigate the challenges of aging, they deserve nothing less than exceptional care. Since 2011, MedElite has been redefining post-acute care. We implement a proactive, data-driven "treat in place" model that brings advanced practice providers and specialty clinicians directly to the patient's bedside. By taking the administrative burden off our clinicians, we allow them to focus purely on what matters most: improving patient outcomes, reducing hospitalizations, and providing compassionate care. Changing the face of healthcare takes an incredible team—and we need an incredible storyteller and strategist to help us build it. The Role We are seeking a bold, creative, and highly strategic Content Marketing Specialist to own our company's voice from the inside out. Reporting directly to the Director of Marketing, and working closely with the Talent Acquisition Manager, you will serve as the architect of our external Employer Brand and our internal Chief Storyteller. Your primary objective is to develop an aggressive, trend-forward social media strategy to attract and recruit top-tier clinical talent (NPs, specialty physicians, and office staff). Your secondary objective is to create an intranet and newsletter ecosystem that celebrates our current employees, boosts retention, and deepens our team spirit. You won't be doing this alone. You will have a dedicated graphic design and animation team at your disposal. We need a visionary who can lead these creative resources, harness the power of AI, and keep MedElite at the forefront of digital trends. Primary Responsibilities: External Content & Talent Acquisition (70%) Your goal: Drive impressions, grow our follower base, and create an irresistible employer brand that makes clinicians want to work at MedElite. • Own the Social Ecosystem: Manage and execute the day-to-day content strategy across Instagram, TikTok, LinkedIn, and Facebook., • Master & Capitalize on Trends: You are our eyes and ears on the digital ground. Identify and execute on emerging social media trends, viral audio, and cultural moments to maximize our reach and keep MedElite's brand fresh and relevant., • Direct the Creative Vision: You will act as the creative director for your content, briefing and leading our dedicated graphic design and animation teams to produce high-quality, thumb-stopping visuals that align with your strategy., • Recruitment-Driven Campaigns: Partner closely with the Talent Acquisition team to understand hiring needs. Translate those needs into creative, bold social campaigns that highlight MedElite's unique selling points (e.g., no weekends, great work-life balance, clinical autonomy)., • SEO & Discoverability: Apply fundamental Search Engine Optimization (SEO) principles to our external blog and web content, ensuring that when top-tier clinicians search for career opportunities in the NY area, MedElite is the first name they see., • Internal Storytelling: Write compelling, interview-based long-form content (like our "Care Coordinator Spotlights") that highlights the humans behind the medical charts., • Own the Internal Newsletter & Blog: Develop the editorial calendar for our company intranet and email newsletters. Ensure consistent, high-quality distribution of company wins, clinical updates, and cultural milestones., • Employee Engagement: Work alongside HR and Leadership to develop internal content campaigns that boost morale, encourage retention, and build a cohesive culture across our nationwide network of providers., • Clinical Compliance & Accuracy: Because we operate in a highly regulated industry, you will collaborate with Subject Matter Experts (SMEs) and clinical leadership to ensure all content—from a TikTok video to an internal newsletter—is medically accurate and fully HIPAA-compliant.What You Bring to the Table, • Experience: 3+ years of experience in content marketing, social media management, or employer branding. (Healthcare or recruitment marketing experience is a massive plus, but not strictly required)., • Exceptional Writing & AI Fluency: You are a chameleon who can write a punchy 15-word TikTok caption and a thoughtful 800-word interview article. Furthermore, you know how to leverage AI tools to brainstorm, scale copywriting, and optimize workflows without losing the authentic, human voice of our brand., • Creative Leadership: You have experience (or a strong aptitude for) writing clear creative briefs, providing constructive feedback, and successfully guiding graphic designers and animators to execute your vision. Competitive Compensation: $85,000 - $100,000 base salary, depending on experience Comprehensive Benefits: Health, Dental, and Vision insurance Future Security: 401(k) with company-sponsored Life Insurance Work-Life Balance: Generous Paid Time Off (PTO) and Commuter Benefits Growth & Autonomy: We are a fast-growing company. You will have the resources of a creative team and the autonomy to build this content program from the ground up, shaping your own career trajectory.

Job DescriptionAt Planned Parenthood of Greater New York (PPGNY), our greatest strengths are the employees who empower every individual with the information, resources, and care they need to live happy, healthy lives. Picture yourself here: We are a team of trusted health care providers, educators, and fierce advocates committed to advancing equity and improving health outcomes in communities that face systemic barriers to quality, innovative sexual and reproductive health services -- including birth control, pregnancy testing, emergency contraception, cancer screenings, STI testing and treatment, HIV testing and prevention, transgender hormone therapy, wellness exams, crisis counseling, and financial counseling. PPGNY also proudly provides compassionate, nonjudgmental abortion services. The Senior Budget Analyst will be responsible for developing and maintaining budget templates, working with Health Center Leadership on the completion and review of the Health Center budgets, performing monthly review of the department/ location P&L’s for accuracy, in collaboration with HC leadership and other finance staff, and performing analytical analysis. The Senior Budget Analyst plays a critical role in maintaining financial integrity and driving efficient financial operations.Essential Job Duties and Responsibilities * • Strategic Budgeting and Financial Planning (20%), • In conjunction with the VP of Finance, develop and maintain budget templates to optimally create budgets and track performance., • Collaborate with Health Center Operations on the development, management and oversight of healthcare programs and clinics., • Align budgets with the organization’s objectives., • Identify opportunities and risks, • Monthly and Annual Financial Reporting & Analysis (20%), • Perform Budget to Actual variance analysis, highlighting reasons for variances., • Prepare financial statements by health center location and related variance analysis. This includes developing and maintaining revenue and expense allocation methodologies. Ensure detailed financial statements tie to PPGNY’s consolidating financial statements., • Value monthly AR, • Perform Analytics on AR including days in AR, aging, collectability, etc., • Analytics and Financial Planning (20%), • Identify and monitor key KPI’s, including PPFA Scorecard items, payer mix, mix of service, revenue per visit, Medical Supplies per visit, and FTE analysis., • Monitor financial performance across services, identifying risks, opportunities and corrective actions., • Perform expense trend analysis., • Model strategic initiatives, including expansion or contraction of clinical locations or services, clinic redesign, staffing models and reimbursement changes., • Assess financial implications of strategic initiatives., • Identify opportunities for cost reduction.Leadership, Reporting and Collaboration (15%), • Serve as a senior financial partner to clinical, operational and program leadership, • Translate complex financial data into clear, actionable insights for executive and nonfinancial stakeholders., • Develop dashboards and executive summaries., • Contribute to continuous improvement of financial systems, tools and reporting processes.Special Projects (5%), • Assume additional responsibilities and perform other duties as delegated by the CFO and VP of Finance.Required Qualifications, • REQUIRED QUALIFICATIONS, • Bachelor’s degree in accounting, Finance, Public Administration, Healthcare Administration or a related field required., • Minimum of 5 years of experience with progressive experience in budgeting, financial planning or healthcare finance, preferably within a nonprofit or public-sector healthcare organization., • Ability to work Hybrid at either a NYC location or Schenectady, NY.Preferred Qualifications, • Preferred Qualifications, • Demonstrated experience supporting grant-heavy or government funded healthcare organizations., • CPA, CMA, MBA or MPA strongly preferred.Physical Demands, • PHYSICAL DEMANDSRequires sitting for long periods of time. Periodic standing, walking, bending. Requires lifting of up to 15 pounds. Visual acuity is sufficient to perform frequent work on a computer screen and review printed reports and other materials. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Requires the ability to hear and to communicate orally with others.Schedule, • Monday - Friday

Job DescriptionWho we are: EHE Health is the leading national preventive healthcare provider network partnering with mid- and large-sized employers to help their employees and dependents stay healthy by screening and diagnosing health risks through comprehensive exams, allowing for early intervention. Named by Fortune Magazine and Great Place to Work® as one of the Best Workplaces in healthcare, EHE Health is headquartered in New York City and has over 200 health clinics and practices across the U.S., staffed by a network of curated primary care physicians and clinicians. EHE Health was recently acquired by Consello Capital, the private equity arm of Consello. This transformative partnership leverages Consello’s proven expertise in scaling high-growth ventures and its extensive network of industry leaders. Together, EHE Health and Consello will unlock unprecedented opportunities to accelerate EHE Health’s mission of revolutionizing preventive care. What we're looking for: We're seeking a strategic Client Success Manager to be the day-to-day contact for managing client deliverables, including wellbeing initiatives supporting client health management goals. The ideal candidate will interface with the client and directly support the Director to provide full strategic account management and wellbeing support. The Client Success Manager will leverage resources to meet and exceed goals laid out in account plans, execute on account plan strategies while supporting clients’ population health goals. These may include, but are not limited to, driving engagement in prevention activities which are ultimately aimed at reducing healthcare costs, improving employee morale, and improving retention and overall wellbeing. Ideal candidates are passionate about wellbeing, client engagement, data analysis and preventive health. We need individuals who are solution-focused and adept at overcoming obstacles in a fast-paced, agile, dynamic environment. In this role, you will: • Lead the transparent and successful implementation of EHE program, • Work with stakeholders (internal and external) to further develop the EHE program to meet overall needs of the client, • Establish reporting requirements and report delivery, • Manage the day-to-day operations of assigned accounts and coordinate with internal departments to ensure that client needs are met, • Be accountable for satisfaction and retention of clients, • Work strategically with clients in the planning, development, implementation and management of wellbeing initiatives based on analytic insights, • Identify opportunities to embed wellbeing into the environment and culture in new ways and recommend engagement tactics to increase program participation, • Lead different geographic based audiences or wellbeing committees remotely to achieve client’s wellbeing initiatives, • Bachelor’s degree in business, healthcare administration or a related field, • Proven experience as an Account manager or in a similar role, • Strong communication and interpersonal skills with the ability to develop and maintain positive relationships with clients and internal stakeholders, • Ability to understand and articulate complex concepts and solutions to maximize the client and patient experience, • Strong analytical and problem-solving skills, • Excellent time management and organizational skills to manage multiple priorities, • Consultative disposition and constructive curiosity into all facets of a client’s business, • Overall passion for health and wellbeing with a genuine commitment to represent a product that improves the lives of its users, • Preferred experience with developing and implementing workplace wellbeing strategies and designing engagement solutions based on data analytics, • Strong computer and software application skills including PowerPoint and Excel, • Competitive salary, • Medical, dental, vision, life and disability insurance, • Employer-matched 401(k) plan, • Professional development reimbursement, • Employee access to our preventive exam and services EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees. Powered by JazzHR PO9dzdh1Us

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the role Charlie Health is looking for a Strategy & Operations Sr Analyst / Associate to join our People team. This is not a traditional HR role — it's a strategy and operations job that happens to sit in People. You'll bring the analytical rigor and structured thinking of a finance or consulting background and apply it to one of the highest-leverage functions in the company: how we hire, develop, and retain the people who deliver care. You'll report directly to the Head of People Operations and work at the intersection of workforce planning, data infrastructure, and operational execution. What you'll own Workforce analytics & reporting Build and maintain the dashboards, models, and reporting infrastructure that give leadership a clear picture of headcount, attrition, hiring velocity, and workforce health. Turn raw HR data into insights that drive decisions. People program operations & retention Drive execution of key People team programs — from performance cycles and onboarding to engagement surveys and manager effectiveness initiatives. Take direct ownership of company retention programs (e.g., HiPo program, Analyst/Associate Council), including program design, operational infrastructure, and tracking and reporting on program effectiveness. Build the systems that make these programs run at scale. Cross-functional project management Lead and coordinate cross-functional projects across People, Finance, and Operations. Build project plans, track milestones, align stakeholders, and surface blockers before they become problems. AI, automation & People team modernization Help bring the People team into the next era. Identify manual workflows ripe for automation, evaluate AI-powered HR tools, and build the analytics and data infrastructure to support a modern, insight-driven People function. This is a key part of the role — we want someone who sees technology as a force multiplier and proactively brings ideas to the table. Headcount & compensation planning Partner with Finance and department heads on headcount tracking, headcount request intake, and compensation benchmarking. Own the models that keep our people budget accurate and our offers competitive. What we're looking for • 1–3 years of experience in investment banking, management consulting, private equity, or a strategy & operations role at a high-growth company, • Exceptional analytical skills — you're fluent in Excel/Google Sheets and comfortable building models from scratch; SQL or BI tool experience (Tableau, Looker, Power BI) is a strong plus, • Strong project management instincts — you can run multiple workstreams simultaneously, hold stakeholders accountable, and deliver on time without being chased, • Clear, concise communicator — able to package complex analysis into crisp slides and memos for senior audiences, • Genuine curiosity about how AI and automation can improve the way teams operate — prior experience applying these tools in a work context is a plus, not a requirement, • No prior HR experience required — but an interest in people strategy and the belief that a great workforce is a competitive advantage, • Deep alignment with Charlie Health's mission and a desire to contribute to meaningful work Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $91,000 and $115,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $100,000 and $127,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role This is a unique opportunity to work on high-visibility, cross-functional initiatives that shape Charlie Health's financial and strategic direction. Reporting to the Director of Strategic Finance, you will work closely with senior leaders across the organization, leading "special projects" that span financial strategy, revenue analytics, and operational performance. This is a high impact, highly visible role on the Strategic Finance team, which plays a critical role in shaping Charlie Health's long-term business strategy, planning, and execution. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities • Lead high-priority analytical and strategic projects that inform key business decisions, spanning new program launches, operational efficiency, and core growth strategy, • Analyze large-scale session and billing datasets to identify revenue leakage, investigate collection anomalies, and recommend process improvements to the revenue cycle, • Partner directly with senior leaders to evaluate new initiatives, develop KPIs, and translate business performance into actionable insights, • Analyze Charlie Health's unit economics, client segmentation, and new program metrics to inform long-term strategy and optimize resource allocation, • Support key financial deliverables including Board materials, investor reporting, and performance reviews, • Identify and implement process improvements to strengthen accuracy, scalability, and automation of financial reporting, • Support the team on special projects including fundraising, new product development, market launches, and M&ARequirements, • 1-4+ years of of experience in investment banking, private equity, venture investing, management consulting, or strategic finance at a fast-paced, high-growth company, • Highly proficient in Excel / Google Sheets and PowerPoint / Google Slides, • Experience in building insights from scratch including sourcing, transforming, analyzing, and presenting complex, high-volume financial and operational data in a simple, easily understandable way, • Driven self-starter who enjoys rolling up their sleeves and building complex financial models in Excel or similar tools, • Excellent communication skills with the ability to distill technical analyses into compelling insights for senior stakeholders, • Excited by the chance to join a high-growth company with the ability to make an immediate impact in a fast-paced, dynamic working environment, • Good sense of humor. You enjoy the work you do and the people who work with you, • Work authorized in the United States and native or bilingual English proficiency The total target base compensation for this role will be between $91,000 and $134,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $100,000 and $147,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionPOSITION SUMMARYAs a Human Resources Generalist, you will play a pivotal role in the core functions of our HR department. Your responsibilities will encompass a wide range of HR activities, including employee relations, recruitment, benefits administration, performance management, and compliance with labor laws and company policies. You'll serve as a trusted resource for employees and management alike, offering guidance on HR-related matters, resolving employee issues, and ensuring a positive and inclusive work environment. Your ability to handle confidential information, communicate effectively, and adapt to evolving HR trends and regulations will be essential in supporting our organization's talent management and HR initiatives. This role offers an exciting opportunity to contribute to the overall success of our company by fostering a healthy workplace culture and facilitating the growth and well-being of our employees. This position is located within Central New York State and involves travel within the region and New York State about 10% of the time. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES• Employee Relations and Conflict Resolution (15%)Address employee concerns, conflicts, and grievances, fostering a positive work environment. • Onboarding and Offboarding (15%)Processing of all employee lifecycle transitions • Policy Development and Compliance (15%)Assist in developing HR policies and procedures, ensuring compliance with labor laws and regulations. • Employee Records Management (15%)Maintain accurate and confidential employee records, including personnel files and HR databases. • Benefits Administration (10%)Administer employee benefits programs, such as health insurance, retirement plans, and leave policies. • Performance Management (10%)Support performance appraisal processes, provide feedback, and assist in development and improvement plans. • Training and Development (10%)Identify training needs, coordinate training programs, and promote employee development. • Payroll and Compensation (5%)Collaborate with payroll to ensure accurate compensation and resolve payroll-related queries. • HR Reporting and Analytics (5%)Generate HR reports, analyze data, and provide insights to inform HR decisions. REQUIRED SKILLS/ABILITIES:Interpersonal• Excellent customer service and communication skills• Ability to remain focused and calm in stressful situations• Excellent interpersonal and verbal skills• Superior oral and written communication skills• Ability to develop and maintain effective, professional relationships with internal and external stakeholders• Ability to work effectively as part of team Technical• Proficient in Microsoft Office Suite or similar software• Proficient in HRIS, Talent Management and/or Applicant tracking systems Subject Matter Knowledge• Proficiency in managing and resolving employee conflicts, grievances, and concerns• Understanding of employee benefits programs, such as health insurance, retirement plans, and leave policies, and the ability to administer them effectively• Deep knowledge of employment law and recommended best practices• Knowledge of HR policies and procedures, coupled with the ability to ensure compliance with labor laws and regulations• Competence in maintaining accurate and confidential employee records, utilizing HR software and systems for data management and reporting. Work Habits/Attributes• Keen attention to detail• Excellent organizational skills• Outstanding time management skills, including the ability to work under deadline• The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities• Ability to exercise sound judgment and independent decision-making skills• Ability to produce reliable, high-quality work with minimal direct supervision• Ability to exercise discretion in the handling of confidential information• Comfort making data-driven decisions• Ability to make strategic decisions• Superior negotiation skills• Well-developed problem-solving and critical thinking skills• Ability to build and lead high-performing teams• Comfort making sound strategic decisions in the face of uncertain or incomplete informationREQUIRED QUALIFICATIONS • A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice, • Bachelor’s degree in business administration, human resources, (liberal arts) or a related field, • A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems, • 3+ years of experience in an HR generalist role that includes responsibility for employee relations, • Proficiency in (Microsoft office 365) and HRIS systems. ADP, Paycom, and Workday experience a plus, • Knowledge of federal, state, and local employment laws and regulations, • Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin and ability; and to reflect on one’s personal identity with humilityPREFERRED QUALIFICATIONS, • Valid PHR or SHRM-CP certification, • Project management experience, • Experience with succession planningPHYSICAL DEMANDS, • This job operates in a professional office environment/clinical office setting. Potential exposure to communicable diseases and other conditions in a health center environment.

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