Help desk jobs in Long Island City, New York (NY) State

The Help Desk Manager will maintain all peripheral computer equipment, such as printers, monitors, scanners, copy machines within the offices and provide recommendations for hardware and software applications. The Help Desk Manager will act as an initial contact for IT-related issues and provide ...

This role will be responsible for overseeing the IT support team and managing the day-to-day operations of the IT helpdesk. Manage the IT helpdesk ticketing system, ensuring tickets are prioritized and resolved within established SLAs. ...

We are looking for someone with 3+ years of experience in a help desk or similar roles where they have experience in installing and troubleshooting hardware, software, and peripherals. While prior Help Desk experience is beneficial, any proven track record of dealing with external customers will ...

We are looking for a competent full time Helpdesk technician to provide support both remotely and on site. Ability to document technical issues and resolution of tickets via help desk ticketing system. Experience with the following: Help Desk experience supporting users on site and remotely. Know...

We are looking for someone with 3+ years of experience in a help desk or similar roles where they have experience in installing and troubleshooting hardware, software, and peripherals. While prior Help Desk experience is beneficial, any proven track record of dealing with external customers will ...

Provides a regular report of Help Desk activity and statistics, including the number of open and closed Help Desk requests, metrics related to the lifecycle of a Help Desk request (e. Deploys a Help Desk tracking system to document all Desktop & Help Desk requests, including hardware functionalit...

We are looking for a competent full time Helpdesk technician to provide support both remotely and on site. Ability to document technical issues and resolution of tickets via help desk ticketing system. Experience with the following:  Help Desk experience supporting users on site and remotely. Kno...

Seeking a level 2 Help Desk to add to our team. ...

This role will be responsible for overseeing the IT support team and managing the day-to-day operations of the IT helpdesk. Manage the IT helpdesk ticketing system, ensuring tickets are prioritized and resolved within established SLAs. ...

Provide help desk support including analyzing and resolving end-user issues. Knowledge of MAC and Windows operating systems and desktop applications. ...

The Helpdesk Associate plays a crucial role in ensuring the smooth operation of Information Technology (IT) systems by providing frontline technical support and assistance to end-users. The Helpdesk Associate is responsible for accurately documenting support requests, tracking progress, and manag...

The primary responsibility of this position is the supervision of either Ryan or Arrigoni Library including the Technology Help Desk during the weekend and/or evening. Generate activity tickets using the Help Desk software system and manage library transactions using OCLC WMS Library system. ...

Help Desk Support Specialist**. As we continue to grow, were seeking Helpdesk Support candidates for our newly expanded NOC center in Hauppauge, NY. Provide support in Virtual Desktop, VMware, and Citrix environments. ...

One Help Desk System or equivalent help desk tracking software. We are looking for multiple Help Desk/IT Product Support Analysts to join our team to help support a large IT Support Team program. Join ADAPTATION as we are building a strong Help Desk Support team. We provide public sector and Fort...

We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. Do you like learning new technologies and helping people resolve computer problems?. Provide technical support for end-u...

Up to 2 years of experience as an IT individual contributor, helpdesk/IT support role. Pagaya is building a leading artificial intelligence network to help our partners grow their businesses and better serve their customers. Support the physical technologies in our offices, such as conference roo...

Job Location New York - New York, NY Education Level BA/BS The Help Desk and Inventory Coordinator coordinates our Inventory and Help Desk including 1) assigning tickets to technicians, monitoring and ensuring tickets are completed or escalated in a timely fashion and 2) ensuring all computer...

Helpdesk System, email, voice mail and walk-up requests. Knowledge of automated asset management, desktop imaging, remote desktop takeover,. Monitor and take ownership of service desk tickets and requests made via the. IT Technical certification or service desk-related work experience. ...

Helpdesk/desktop support for hardware and software computer systems and peripherals. Office Title: Help Desk Technician. Office of Chief Medical Examiner is seeking qualified candidates to fill a College Aide-Help Desk Technician position within the IT Department. ...

IT Help Desk Associate to Join Their Team!. Follow standard help desk procedures. Log all help desk interactions. Knowledge of Windows Desktop operating systems. ...

Position Title: IT Help Desk Specialist. The New York County District Attorney’s Office (DANY) has an opening for an IT Help Desk Specialist in its IT Department. Perform in a high-volume IT Help Desk call center, with a high degree of professionalism. ...

Help foster a strong culture of security awareness through information security training and tabletop exercises. ...

Help end-users when they need to install or learn about new products and procedures. ...

IT Technical certification or service desk-related work experience. ...