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Job DescriptionAbout Prime Prime Financial Technologies is a software company with a mission to accelerate small businesses. At Prime, we harness advanced data science in credit decisioning to simplify and accelerate credit distribution to small and medium-sized businesses. Operating at the cutting edge of Embedded Finance and Ecosystem Lending, Prime’s focus is on embedded lending, where sophisticated data analytics are utilized to sharpen the accuracy of pre-qualification and underwriting processes and also deliver financial solutions that are customized to the needs of businesses. Prime’s integrations are designed specifically for marketplace and SaaS platforms, ensuring a seamless transaction experience for merchants and new diversified revenue streams for platforms. Our investors include Capital One and NEA. Most join us because they connect with our mission of democratizing access to credit for small businesses. If you are energized by the impact you can make at Prime, we’d love to hear from you! Position Location This role is available in the Bay Area or NYC. Time Zone Requirements The team operates in both East and West Coast time zones. Travel Requirements The team has regular onsite collaboration sessions. These occur several consecutive days per month either at the Bay Area or NYC office. If you need to travel to make these meetups, Prime will cover all travel related expenses. How You’ll Make an Impact As our Head of Credit, you will play a critical role in shaping our credit strategy and risk management framework. You will lead our efforts to develop, implement, and oversee credit policies and procedures that balance risk and reward, ensuring our portfolio's health and sustainability. Your leadership will drive our mission to provide accessible, responsible, and tailored financing solutions to SMBs, leveraging our data-forward approach to decision-making. Key Responsibilities * Play a leadership role with Product and collaborate closely with Engineering and Data Science teams to innovate and implement a range of credit products across multiple industry sectors that meet the evolving needs of SMBs. * Manage relationships with and reporting to balance sheet partners, investors, regulatory bodies, and other stakeholders, communicating credit performance and risk management strategies effectively. * Develop and refine the company's credit risk management strategy and policies in alignment with business objectives and requirements. * Lead the credit risk assessment framework, incorporating advanced data analytics and machine learning models to enhance decision-making and risk prediction. * Oversee the entire credit lifecycle, ensuring optimal performance and management of the loan portfolio, from origination through servicing to collections. * Provide leadership and direction to the credit and risk management teams, fostering a culture of continuous improvement and data-driven decision-making. * Stay abreast of industry trends, regulatory changes, and advancements in technology that can impact our credit risk framework and lending products. * Commit to integrating our core values of Win the Day, Get out of the Building, Embrace the Unknown, and Excellence as a Habit in all aspects of your daily responsibilities and professional interactions. Qualifications * 10+ years of experience in credit risk management, with a significant portion in the fintech sector and/or SMB lending. * Proven track record of developing and managing credit policies and risk assessment models, preferably with exposure to data science and analytics-driven environments. * Strong leadership skills, with the ability to inspire and manage a high-performing team in a fast-paced startup environment. * Deep understanding of regulatory compliance and reporting requirements relevant to fintech and lending industries. * Exceptional analytical and problem-solving skills, with a data-forward thinking approach. * Ability to thrive in a fast-paced, roll-up-your-sleeves, dynamic startup environment. * Excellent communication and stakeholder management abilities. * Bachelor's or Master's degree in Finance, Economics, Statistics, or a related field. Advanced degrees or certifications in risk management are a plus. What You'll Love * Competitive salary and equity grants * Top tier medical, dental vision insurance * Life insurance and disability benefits * Personal development, technology, and ergonomic budgets * 401K matching * Unlimited PTO, work from home flexibility, and parental leave * Transparent company culture and proactive communication via Weekly All Hands, Lunch & Learns, and monthly Founder AMAs * Senior team of experienced professionals highly motivated to solve tough problems and ship remarkable products Join our growing team as we build out the next generation of lending infrastructure for small businesses.

Job Description About NewsBreak Founded in 2015, NewsBreak is the Content Intelligence platform shaping the future content economy. With over 40 million monthly active users, our flagship platform delivers highly personalized local news and information powered by advanced AI, recommendation systems, and adtech. Recognized by Fast Company as #32 on the Top Workplaces for Innovators, we're proud to be Great Place to Work® certified and home to a dynamic team of technologists, product innovators, and business leaders who are passionate about solving meaningful challenges at scale. Together, we reached unicorn status in 2021, and we remain committed to continuing this high-growth trajectory with the right team to fulfill our mission: building the infrastructure layer for content intelligence. If you're inspired to dream big, innovate fast, and make a difference, we'd love to hear from you! For more information, visit Location: New York, New York, United States, 5 days in office required About the Role As a senior account manager, you will support the business objectives of the Ad Platform team by driving growth with existing customers by helping them leverage our platform to meet and exceed their KPIs. You will learn and help develop new processes as this still-growing business adds products and explores new ad monetization opportunities. Your main target customer groups will be newly signed top tier agency partners as well as select small to medium-sized businesses utilizing our self-service Ad Platform to promote their businesses. Their success and long-term retention on the platform will be the key determinant of success in this role. We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a great way to grow your career? Let's get into the details. Responsibilities • Foster and manage relationships with top agency partners, ensuring their needs and goals are met effectively, • Support and lead presenting insights, data & campaign metrics during client meetings and/or QBRs, • Be responsible for quarterly retention and growth metrics across your accounts, implementing strategies to achieve and surpass these goals, • Play a pivotal role in hosting feedback sessions, providing insights for new feature launches, and identifying key opportunities to stimulate growth, • Provide proactive account management, constantly seeking ways to enhance partner satisfaction and performance, • Collaborate with internal teams to develop scalable solutions and strategies, • 3+ years of experience in account management with a strong focus on advertising, • Bachelor's degree in Business, Marketing, or a related field, • Demonstrated ability in sales and converting leads into clients, • Familiarity with digital advertising platforms and ad server technologies, • Strong analytical skills for data-driven decision making We offer a competitive benefits package: • Health, dental, and vision care for you and your family, • Top-tier 401(K) plan with company matching, • Paid time off and paid holidays, • Paid parental leave, • FSA and commuter benefits programs $90,000 - $140,000 USD The US base salary range for this full-time position is listed below. Pay may vary based on a number of factors including job-related skills, level, experience, geographic location and relevant education or training. At NewsBreak, we design our overall rewards package to attract top talents. Depending on the position, the role may also be eligible for discretionary bonus and options. Your recruiter can share more details during the hiring process.Annual Base Pay Range$90,000—$140,000 USD CPRA Privacy Notice for California Candidates

Job DescriptionPosition Summary Uniguest is seeking a customer service-focused candidate to join our pCare Services team as a part-time Onsite Support Technician. In this position, you will help support the maintenance of our technical solutions deployed in hospitals by providing front-line service to patients and staff. In this position, you will be responsible for providing support to hospital patient and staff customers ensuring our services meet or exceed their expectations. With a range of technologies from patient bedside TV to digital signage, to mobile apps and video conferencing, pCare by Uniguest creates personalized customer experiences in healthcare and hospital environments. A successful candidate will be comfortable handling computer documentation including payment records. Schedule/Location(s) • Monday 12:00 pm - 5:00 pm at Mount Sinai West # 80 (1000 10th Ave, New York, NY 10019), • Tuesday 10:00 am - 1:00 pm at Bronx Care #84 (1650 Grand Concourse, Bronx, NY 10457), • Wednesday 12:00 pm - 5:00 pm at Mount Sinai West # 80, • Friday 10:00 am - 1:00 pm at Bronx Care #84, • Ensure that technical requirements are followed and customer satisfaction is achieved for all aspects of the service, • Collaborate with other team members to troubleshoot and resolve any technical issues affecting services, • Familiarize customers with the use of our interactive system and its features, • Replace defective equipment as needed (tv, pillow speakers, phones), • Exceptional customer service and communication skills., • Be self-motivated and able to work independently in a fast-paced environment., • Basic technical repair knowledge., • Basic computer skills., • Customer service experience (1 year plus is preferred)., • High school diploma or equivalent., • Ability to travel to and work onsite at hospitals., • Must be able to lift 50 lbs. and climb a 6-foot ladder., • Prior practice with using hand tools, • Must meet hospital requirements for immunizations and screenings; this includes COVID-19 vaccination., • Competitive employee benefits package*, • Medical, Dental and Vision Insurance Plan options., • Pet Insurance Plan., • 401k Plan with Employer Match., • Paid Time Off Programs including vacation, sick leave, volunteer time off and parental leave., • Employee Assistance Program (EAP)., • Employee Referral Bonus Program., • Career development and potential for advancement opportunities., • Performance bonuses. About Uniguest Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients’ customers. Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.

Job DescriptionWe are a rapidly growing Seattle & NYC SaaS company developing an innovative platform in a trillion-dollar industry. Our platform is set to transform the landscape through cutting-edge technology and AI-driven solutions. As we are currently in stealth mode, further details about our mission and products will be provided during the interview. Role Overview:Adora is looking for a seasoned sales professional based in NYC to champion our growth by targeting performance marketers in the digital advertising sector. This position is ideal for an individual contributor passionate about AI and dedicated to fostering a customer-centric culture. You will take ownership of customer relationships, engaging directly with clients, and playing an essential role in shaping our customer experience and sales approach. Key Responsibilities: • Customer Engagement and Relationship Management: Develop and maintain deep connections with key customers, focusing on understanding their needs and creating long-lasting partnerships., • Sales Strategy and Execution: Lead efforts to sell Adora’s cutting-edge AI solutions into the performance marketing domain, driving revenue and ensuring alignment with business growth objectives., • Customer-Centric Culture: Act as a role model for customer obsession, contributing to building an organizational ethos centered around client satisfaction and loyalty., • Collaboration with Cross-Functional Teams: Partner with marketing, product, and engineering teams to inform product development and ensure customer feedback is incorporated effectively., • Market Expertise: Maintain an up-to-date understanding of market trends, competitive landscape, and performance marketing best practices to inform strategy and adapt approaches.Who You Are:, • A driven sales expert with 5+ years of experience in B2B software or SaaS sales, particularly targeting performance marketers., • Demonstrated success in high-value sales processes and customer relationship management., • Excited about AI technologies and their application in the digital advertising space., • Self-starter who thrives on building systems, nurturing client relationships, and exceeding sales targets., • Exceptional communicator, capable of explaining complex technology in an accessible manner., • A proactive contributor to a collaborative, startup environment.What We Offer:, • Competitive salary and commission structure., • Stock options and comprehensive benefits., • Opportunities for career growth in a fast-paced, innovative company. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionWho Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Senior Technical Support Analyst to focus on second-level technical application support. We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.Responsibilities • Lead projects and team members when needed., • Investigates incidents assigned to them., • Prioritizes incidents and keep them up to date on the internal incident tracking system., • Communicates updates effectively and promptly to the client., • Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation., • Deals with unexpected events or failures which limit clients use of the supported systems, • Carries out application system checks, aiming to identify and resolve issues before they impact clients, • Develops strong working relationships with other departments to assist with the delivery of our service to clients, • Adheres to "best practice" and department procedures for client communications, incident progression and investigation, • Participates in the team shift patterns and assists with weekend work and out of hours escalation when requiredRequired Experience, Skills and Competencies, • BS in Computer Science, Computer Engineering, or equivalent degree., • 5+ years of experience in application, technical support., • Some experience as a team lead is preferred, • Ability to read and understand code in one or more of the following: C++, TCL, UNIX/Shell Scripting. Exposure to Java or other mainstream programming languages would also be acceptable., • Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure, • Good grounding in and desire to develop technical skills in areas such as database technologies and system performance., • Ability to troubleshoot and approach problem solving in a logical manner, • Technical Support Analysts need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers, • Excellent written and verbal communication skills, • A confident and professional manner, • Able to manage own time and a changing workload, • Co-operative approach to working with team members and other departments, • Able to view situations from a customer perspective and act accordingly, • A strong desire to develop a deep understanding of financial markets and business flows and system functionality

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships ResiBridge is an independent Internet Service Provider of low-cost connectivity options that empower communities to stay connected. Our mission is simple: provide seamless internet access through professional-grade routers, free installation, and unparalleled service. Currently serving portions of Maryland, Ohio, Kentucky and the New York City metropolitan area including Newark, New Jersey, ResiBridge is rapidly expanding to other cities across the US. We design, build, and manage a cutting-edge hybrid network comprising fiber-optic technology and high-capacity wireless links, optimized for multi-dwelling units (MDUs). Leveraging innovative technologies traditionally reserved for commercial applications, ResiBridge delivers exceptional performance and bandwidth, ensuring a superior customer experience from initial onboarding to ongoing support. At ResiBridge, we value innovation, collaboration, and customer-first solutions. We strive to create an inclusive and supportive workplace where every team member can thrive and make a meaningful impact. ResiBridge is seeking a highly skilled and field-savvy Senior Network Deployment Technician to serve as a technical leader and mentor to our field deployment team. You will set the standard for build quality, speed, and professionalism, working side-by-side with technicians to ensure efficient installations, accurate documentation, and exceptional service delivery across our growing broadband footprint. Responsibilities: • Serve as the "gold standard" technician, modeling best practices and high-quality workmanship in the field, • Mentor and coach deployment technicians, training them on procedures, tools, and technical standards, • Perform advanced installation and troubleshooting tasks for fiber and wireless deployments, • Lead complex installations, retrofits, or service calls requiring high attention to detail, • Review and ensure as-builts, photos, and documentation are completed correctly in the field, • Assist with field QC, validating cable runs, terminations, equipment configuration, and signal testing, • Coordinate with the Network Deployment Manager to ensure proper materials, tools, and manpower are available, • Represent ResiBridge professionally with residents, building staff, and property managers Requirements: • Experience: A minimum of 3-5 years of fiber optic, Coax, Ethernet or similar cabling experience. This includes extensive hands-on experience with the installation, testing, and maintenance of Cat-5/5E/6/6A cables, fiber optics, fiber connectors, patch panels, and rack equipment., • Technical Proficiency: Demonstrated expertise in the installation of internet broadband infrastructure is essential. Candidates must be proficient in all aspects of network cabling and infrastructure setup., • Licensing: A valid driver license is required for this position, • Technical Documentation: Ability to accurately create, read, understand, and follow detailed work orders, blueprints, and scope documents., • Schedule Flexibility: Must be willing and able to adapt to a flexible working schedule, which may include evenings and weekends to meet project deadlines., • Tool Proficiency: Familiarity with a variety of hand and power tools is essential for efficient and safe completion of tasks., • Physical Requirements: Comfortable working in confined spaces such as basements, electrical closets, shaftways, etc. The position also requires the capability of lifting up to 75 lbs and working at heights (ladders/rooftops)., • Customer Service Skills: Excellent communication and customer service skills, with the ability to explain technical details to non-technical stakeholders. Nice-to-Haves: While not required, the following qualifications will be considered a significant plus: Salary Range$70,000—$85,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job DescriptionCompany at a GlanceOpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens. At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising. The OpenX Strategic Partnerships team manages all strategic relationships across the OpenX Ad Exchange. The Account Manager will be responsible for ensuring our customer’s success and satisfaction with our products and contributing to their long-term loyalty. Reporting to the Account Director Strategic Partnerships, the Account Manager will work closely with the Strategic Partnerships team to ensure that OpenX is delivering overall superior service to our strategic partners. OpenX is looking for a highly motivated, result-focused individual interested in developing and supporting strategic partners in North America, EMEA and APAC regions. This includes working with the Strategic Partnerships team in their day-to-day responsibilities in both pre- & post-sales client relations and monitoring key accounts / business metrics. The Sr Account Manager will also interface directly with internal OpenX teams (Finance, Support, Marketplace Quality, Buyer Development, Supply) to resolve partner requests.Responsibilities • Work closely with a team of Account Directors/Managers to grow relationships with strategic partners who leverage OpenX products, • Lead the on-boarding process for new partners; have strong knowledge of OpenX offerings and process to help expedite the onboarding process, • Support the growth of established partners around all key areas (reporting, deal creation, troubleshooting, discrepancy, support) and lead cross-functional efforts to identify and solve any issues, • Build on demand or quarterly and annual business reviews including data pulls, analysis, and building PowerPoint decks, • Work with internal teams to maintain and update relevant documentation on OpenX offering for our strategic partners, • Identify issues and maintain/update partner training materials, • Perform project-based work as neededRequired Skills & Qualifications, • 3-5 years of relevant experience in digital advertising operations, publisher monetization and yield management, and digital advertising technology sales or services., • Strong relationship management skills and operational experience in leading multiple cross-functional teams to achieve a business objective., • Strong operational knowledge of online advertising industry, advertiser campaign objectives, and RTB / programmatic ecosystems., • Ability to manage multiple projects, tasks, and responsibilities concurrently; ability to consistently set and meet deadlines., • Self-starter with attention to detail who thrives on innovation and driving ideas forward – Effective problem solver., • Results / Performance driven and able to identify and execute on new business opportunities or new process efficiencies., • Excellent communication and presentation skills – Ability to discuss complex technology in a simple way., • Ability to interact effectively with all levels within partner’s businesses as well as within OpenX., • Strong analytical thinker with good business acumen., • High proficiency in Powerpoint and Excel., • Excellent communication and presentation skills – Ability to discuss complex technology in a simple way.Desired Skills & Qualifications, • Clear understanding of OpenX’s business and position in the market, • Experience within ad tech, programmatic or closely related digital media industry, • Familiarity with Google Suite and CRM or incident tracking and management systems such as Salesforce.com, Jira, etc.

Job DescriptionOverview Company Overview: Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology. Job Description: Job Description Allied Universal® Technology Services is hiring an Account Manager. The Account Manager will be essential in the achievement of branch sales goals by driving new business development across the assigned territory. The Account Manager will represent Allied Universal® Technology Services' core values through a consultative approach with clients and internal partners. RESPONSIBILITIES: • Business Development: Create and execute growth plans for a designated territory, aiming to expand Allied Universal® Technology Services' market share across diverse industries, • Sales Process Management: Oversee the full sales cycle, from prospecting (via self-sourced and company leads) to proposal, pricing, contract negotiation, tailored presentations, and post-close implementation, • Goal Achievement: Consistently exceed sales targets by driving new business throughout the territory, increasing project support and service offerings with current customers and partnering with the Director of Strategic Solutions for cross-selling opportunities with current physical security guarding clients, • Solution Presentation: Deliver presentations of Allied Universal® Technology Services' security solutions, including installation, service, maintenance agreements, and hosted managed services, • Account Management: Foster consultative relationships with clients, partners, and stakeholders for sustained business growth while collaborating with Project Managers to ensure consistent service delivery, • Efficient Scheduling: Strategically manage travel and appointments to maximize client interactions, • Market Awareness: Stay informed on industry trends, competitor activities, and emerging technologies to uncover new business opportunities, • Must possess one of the following:, • Bachelor's degree in Business, Business Development or related field, • Associate's degree in Business, Business Development or related field with a minimum of five (5) years of outside sales experience in a Business-to-Business environment selling a technical solution, • High school diploma with a minimum of ten (10) years of outside sales experience in a Business-to-Business environment, • Current driver's license if driving a company vehicle or personal vehicle while conducting business (e.g., client visits, attending networking events), • Minimum of three (3) years of outside sales experience in a Business-to-Business environment selling a technical solution, • Results-Driven: Consultative sales professional with a proven record of exceeding goals, • Relationship Builder: Knowledgeable and experienced in developing long-term client relationships and delivering high-quality service, • Organized and Strategic: Skilled in planning for cold calling, client meetings and site walks throughout the territory while consistently reporting on goal tracking and achievement, • Exceptional Communicator: Strong interpersonal and presentation skills, adept at crafting compelling presentations and written communications, • Brand Builder: Experienced in brand development using networks, associations, and social media for effective prospecting, • Multi-Tasker: Capable of managing multiple priorities in a fast-paced environment, with excellent follow-up skills, • Security Technology Industry: Electronic security solutions sales and account management experience, • Pay: $78,000.00 - $85,000.00 + auto allowance + gas card + commission plan, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-BF1 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1440293

Job Description JOB SUMMARY: Under the supervision of the Senior System Administrator/IT Support Supervisor, the IT Support Specialist II applies systems analysis techniques and procedures to determine hardware, software, or system functional specifications, and design, document, develop, test, or modify computer systems based on user or business specifications. The IT Support Specialist II also serves as the lead for the setup, configuration, and technical support for desktop computers (physical and virtual), applications, and related technology and ensures proper computer operations for the end user. ESSENTIAL FUNCTIONS: • Design, develop, analyze, and create the virtual desktop infrastructure, including hardware and software components based on end user specifications., • Apply system analysis techniques and procedures to monitor the performance of the VDI environment, identify potential issues and recommend solutions to resolve them., • Identify, develop and implement policies and procedures to ensure the security and reliability of the VDI environment., • Collaborate with cross-functional teams to understand their requirements and ensure that the VDI solutions meet their needs., • Create and maintain technical documentation and training materials., • Stay up-to-date with new technologies and advancements in the VDI field., • Provide and lead general desktop support to end users including questions, problem resolution, and service requests related to all supported hardware and software., • Provide and lead first and second line support to the Funds’ users via telephone, email, and in-person., • Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system., • Monitors system alert management system and responds to alerts for hardware and software issues., • Provide excellent customer service, answer Help Desk phone in courteous and professional manner., • Understand and evaluate end-users’ needs, develop creative technical solutions, and know when to escalate a problem., • Document all requests, including the entire problem solving process., • Learn the software and hardware used and supported by the Funds., • Unpack, setup, connect and test new computers, printers and other peripherals in accordance with user specifications., • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in accordance with user specifications., • Disconnect, move, reconnect, and test workstations and printers for move and change requests., • Maintain and manage computer asset inventory, ensuring that all equipment is set up and maintained within required specifications and Funds standards., • Troubleshoot LAN/WAN basic networking issues., • Troubleshoot printers, scanners, and other peripherals issues., • Responsible for setting up audio/visual equipment for presentations in accordance with user specifications., • Facilitate repairs with vendors., • Perform routine maintenance as needed., • Perform other related duties as assigned., • Provide support after hours, on weekends and through on-call rotation. QUALIFICATIONS: • A+ Certification required, Network+, ITIL and Microsoft Professional Certification are pluses., • 3-5 years of experience in VDI, IT Support Level 2 or above technical support, and systems analysis., • Solid background in personal computer hardware repair and/or troubleshooting., • Knowledgeable in computer hardware, operating systems, applications, and networks., • Strong experience with Group Policy Management, MDM, Windows, Windows Server, and Exchange., • Familiar with MS Office, Teams, One Drive, SharePoint Online, and MS Azure., • Familiar with programming languages and/or PowerShell are pluses., • Prior understanding of software deployment, management processes, and/or vendor management are pluses., • Experience with Active Directory configuration, printer server, LAN and WAN networks., • Knowledge of diagnostic utilities and other research tools for troubleshooting and issue resolution., • Offer exceptional customer service to end users by being highly communicative and responsive., • Must be able to multitask., • Ability to work independently and also as a team member with the IT staff., • Excellent organizational and time management skills., • Flexibility and willingness to adapt to change., • Strong analytical skills to resolve problems, identify and document solutions, • Strong interpersonal communication and relationship-building skills. Education and/or Experience: Associates, Bachelors degree in Computer Science or a related discipline. 3-5 years of experience in VDI, IT Support Level 2 or above technical/systems support. Language Skills: Speak, Read, Write and Understand English. Mathematical Skills: Good Reasoning Ability: High Certificates Licenses, Registrations: None Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environments The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Rotational work shift - Depends on business needs

Job DescriptionWho Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Technical Support Analyst to focus on second-level technical application support. This is an excellent opportunity for a recent grad or someone with up to 3 years of experience. We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.Responsibilities • Investigates incidents assigned to them., • Prioritizes incidents and keep them up to date on the internal incident tracking system., • Communicates updates effectively and promptly to the client., • Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation., • Deals with unexpected events or failures which limit clients use of the supported systems, • Carries out application system checks, aiming to identify and resolve issues before they impact clients, • Develops strong working relationships with other departments to assist with the delivery of our service to clients, • Adheres to "best practice" and department procedures for client communications, incident progression and investigation, • Participates in the team shift patterns and assists with weekend work and out of hours escalation when requiredRequired Experience, Skills and Competencies, • BS in Computer Science, Computer Engineering, or equivalent degree., • Ability to read and understand code in one or more of the following: C++, TCL, UNIX/Shell Scripting. Exposure to Java or other mainstream programming languages would also be acceptable., • Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure, • Good grounding in and desire to develop technical skills in areas such as database technologies and system performance., • Ability to troubleshoot and approach problem solving in a logical manner, • Technical Support Analysts need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers, • Excellent written and verbal communication skills, • A confident and professional manner, • Able to manage own time and a changing workload, • Co-operative approach to working with team members and other departments, • Able to view situations from a customer perspective and act accordingly, • A strong desire to develop a deep understanding of financial markets and business flows and system functionality

Job Description Job Summary We are seeking a highly motivated and technically skilled Field Service Support Technician (IT) to provide onsite IT support to our clients across New York City and the tri-state area. This role involves supporting all client-side technology including workstations, servers, networking equipment, printers, ISP hardware, and third-party applications. The technician will also participate in project-based implementations such as workstation and server deployments, network equipment installations, ISP setups, application upgrades, and disaster recovery testing. Drivers License required where necessary Key Responsibilities • Provide IT support for Microsoft core business applications and environments., • Deliver technical support for Microsoft technologies, including:, • Basic troubleshooting of Office 365 and other Exchange platforms., • Active Directory user management (adds/moves/changes)., • Assist with PC builds and network equipment deployments as part of project initiatives., • Troubleshoot and resolve desktop, laptop, and peripheral connectivity issues., • Troubleshoot and support networking components including:, • ISP circuits, firewalls, switches, wireless devices, and phone systems., • Install Microsoft and third-party software applications., • Implement and support remote access solutions (e.g., VPN)., • Document and maintain detailed records of client environments., • Escalate complex service issues as needed to higher-level support., • Communicate proactively with clients regarding issue status, planned changes, and service outages., • Monitor network performance (availability, latency, utilization) and address issues or escalate when appropriate., • Maintain clean and organized IT/server rooms., • Manage asset tracking and inventory updates., • Associate degree in Computer & Information Science, Computer Information Systems, or a related field preferred., • Minimum 3 years of experience as an onsite or field service technician., • A+ certification required., • Strong interpersonal and customer service skills with the ability to tailor communication to various technical skill levels., • Proven ability to work independently while managing multiple high-priority tasks under pressure., • Hands-on experience building desktops and laptops., • Experience with racking, stacking, and patching network equipment., • Proficiency with ConnectWise (or similar ticketing system), including entering and updating service tickets., • Willingness to complete ConnectWise University training and blueprints., • Strong understanding of network administration principles and IT support processes., • Self-motivated to stay current with IT trends via publications and online resources., • Familiarity with standard office IT practices and terminology., • Consistent ability to adapt to shifting priorities and respond effectively to ambiguity., • Strong analytical and decision-making skills with a proactive, team-oriented attitude.

Job DescriptionLead/Senior Service Desk Technician *US Citizens or GC holders *On-site daily in Jersey City, NJ The Senior Service Desk Technician plays a critical role in delivering advanced technical support for the organization. In addition to troubleshooting and resolving complex IT issues, this position involves mentoring and guiding junior analysts, acting as a knowledge resource for the team, and leading by example in areas such as customer service, incident management, and continuous improvement initiatives. Key Responsibilities • Advanced Technical Support, • Troubleshoot and resolve complex hardware, software, and network-related issues., • Serve as an escalation point for junior Service Desk Analysts, providing expert guidance and problem-solving., • Actively contribute to maintaining and improving technical documentation, procedures, and knowledge base articles., • Customer Service Excellence, • Demonstrate a high level of professionalism and empathy when engaging with end users., • Ensure communication about issue status and resolutions is timely, clear, and customer-focused., • Provide feedback to the team on best practices for handling difficult or complex customer situations., • Reporting & Documentation, • Track and analyze service desk metrics (e.g., response times, resolution rates) to identify trends and opportunities for improvement., • Assist in preparing regular reports on team performance and technical issues for management review., • Maintain documentation on complex resolutions or system changes to facilitate knowledge transfer., • Continuous Learning & Development, • Stay updated on emerging technologies, tools, and best practices in IT support., • Team Lead or Supervisory Experience, • Demonstrated success in leading or mentoring teams, even if informally., • Experience in scheduling, delegating tasks, and ensuring quality control for a service desk or technical support function., • ITIL or Similar Framework Knowledge, • Familiarity with incident, problem, and change management processes., • ITIL Foundation certification (or higher) is a strong plus., • Technical Certifications, • Industry certifications such as CompTIA A+, Network+, Microsoft (MCSA/MCSE), Cisco (CCNA), or similar credentials., • Proven track record of advanced troubleshooting in diverse environments (Windows, macOS, cloud platforms, etc.)., • ServiceNow or Other Ticketing Systems, • Hands-on experience configuring and troubleshooting popular ITSM (IT Service Management) platforms., • Ability to generate reports, dashboards, and manage automation within ticketing systems., • Strong Communication & Soft Skills, • Proven ability to communicate complex technical concepts to both technical and non-technical audiences., • Adept at conflict resolution, active listening, and building rapport with users and team members., • Project Involvement, • Involvement in process improvement or technology rollout projects., • Education: Associate or Bachelor’s degree in Information Technology or related field; or equivalent work experience., • Experience: 3+ years of hands-on Service Desk or Help Desk experience with a focus on advanced troubleshooting. Prior leadership/mentoring experience is highly desired., • Certifications: ITIL Foundation, CompTIA, Microsoft, or relevant vendor certifications are a plus., • Technical Proficiency: Experience with desktop, laptop, and mobile hardware; operating systems (Windows, macOS); office productivity suites; network fundamentals; active directory account management; and remote support tools., • Soft Skills: Excellent communication, organizational, and customer service skills. Strong ability to prioritize, multitask, and remain calm under pressure.

Job DescriptionCompany Description Curinos empowers financial institutions to make better, faster and more profitable decisions through industry-leading proprietary data, technologies and insights. With decades-long expertise in the financial services industry and a relentless focus on the future, Curinos technology and analytics ecosystem allows clients to anticipate customer needs and optimize their go-to market decisions in an increasingly competitive market. Curinos operates under a hybrid or remote modality. We have hub office locations in New York, Chicago, and Boston. Job Description We’re seeking a strategic, results-driven Account-Based Marketing (ABM) Manager to lead and execute targeted marketing programs across our priority customer segments. This role will be instrumental in aligning marketing and sales around shared revenue goals, leveraging data, segmentation, and personalized content to influence pipeline, accelerate deal velocity, and expand client relationships. The ideal candidate brings a strong balance of strategy and execution, with deep experience in B2B marketing, sales alignment, and driving growth through 1:1, 1:few and 1:many ABM programs. Responsibilities • Partner closely with sales, product marketing, and customer success to develop and execute integrated ABM campaigns across priority accounts and segments, • Build and maintain tiered account lists in alignment with sales—leveraging firmographic, technographic, and product marketing guidance, • Design and run targeted 1:1, 1:few and 1:many ABM programs using personalized content, outreach sequences, events, and digital campaigns, • Develop tailored messaging, offers, and creative assets that resonate with buying groups across the customer journey, • Help design and implement an account-level engagement scoring framework in Salesforce and HubSpot, incorporating marketing campaign performance, and sales signals to quantify and track meaningful account characteristics and determine buying readiness, • Establish and maintain foundational ABM tools to support reporting and campaign performance, • Partner with the sales team to support outbound motions, account penetration, and expansion opportunities, • Support account research and intelligence gathering to inform strategy and sales conversations, • 5-8 years of B2B marketing experience, with at least 2+ years in an ABM role, • Experience working in Fintech / SaaS / or technology a plus, • Proven success designing and executing ABM programs in a complex B2B sales environment, • Familiarity with the financial services industry and buyer personas (e.g., Heads of Deposits, Commercial Banking, Wealth Management) a strong plus, • Experience working cross-functionally with sales, product, and content teams, • Strong project management, communication, and collaboration skills, • Proficiency with Salesforce, marketing automation (e.g., HubSpot), and ABM platforms (e.g., Demandbase, 6sense, ZoomInfo, RollWorks), • Comfortable working in a high-growth, and data-driven environment Additional Information Why work at Curinos? • Competitive benefits, including a range of Financial, Health and Lifestyle benefits to choose from, • Flexible working options, including home working, flexible hours and part time options, depending on the role requirements – please ask!, • Competitive annual leave, floating holidays, volunteering days and a day off for your birthday!, • Learning and development tools to assist with your career development, • Work with industry leading Subject Matter Experts and specialist products, • Regular social events and networking opportunities, • Collaborative, supportive culture, including an active DE&I program We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't meet all the requirements. If you're excited about working for us and have relevant skills or experience, please go ahead and apply. You could be just what we need! If you need any adjustments to support your application, such as information in alternative formats, special requirements to access our buildings or adjusted interview formats please contact us at and we’ll do everything we can to help. Inclusivity at Curinos: We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Curinos is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.

Job DescriptionKontakt.io is building the platform that care operations run on. We reduce waste, cut costs, and improve revenue by improving throughout asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations. Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations. We are seeking a results-driven and strategic Account-Based Marketing (ABM) Professional to join our growing marketing team. As an ABM Professional, you will play a key role in developing and executing high-impact ABM programs designed to engage our most strategic target accounts. This hybrid role, based in New York, offers the opportunity to work closely with dynamic marketing and sales teams to create tailored strategies that drive growth, deepen customer relationships, and accelerate revenue. The ideal candidate has a deep understanding of ABM strategies, enjoys collaborating across cross-functional teams, and has the ability to deliver measurable results. What You Bring • 3+ years of experience in B2B marketing, with a focus on Account-Based Marketing (ABM), ideally within the tech or healthcare environment, • Proven experience designing and executing successful ABM campaigns, with a strong track record of driving engagement, • Solid understanding of ABM tools and platforms (Salesforce, 6sense, etc) for campaign execution and reporting, • Excellent collaborative mindset and experience working directly with sales teams to develop and execute marketing programs that drive engagement and close deals faster, • Strong project management skills with the ability to manage multiple initiatives simultaneously while meeting deadlines and maintaining attention to detail, • Excellent communication skills, with the ability to explain complex strategies and tactics to both marketing and sales teams, • A creative “brand experience” mindset with the ability to think strategically and execute tactically, • Comfortable with data analysis and using insights to optimize marketing effortsOur Offer, • A hybrid work environment with 3 days in our NYC office each week, • The opportunity to make a significant impact on the growth of a category-defining and innovative company, • Competitive salary and benefits package, • A collaborative, dynamic team culture that values creativity, innovation, and personal growthKey Responsibilities, • ABM Strategy & Execution, • Develop and execute end-to-end ABM campaigns targeting high-value accounts, with a focus on personalized marketing initiatives that drive engagement and sales growth., • Partner closely with sales to understand account needs, challenges, and goals—aligning marketing efforts to support and maximize account success., • Create and deliver multi-channel campaigns (email, direct mail, digital ads, events, webinars, etc.), tailoring strategies and tactics to each account for maximum impact., • Collaborate with content, digital, and creative teams to produce personalized assets and messaging that resonate with key accounts., • Cross-Functional Collaboration, • Build strong relationships with sales, customer success, and product teams to ensure ABM efforts are fully aligned and deliver a seamless experience for target accounts., • Coordinate with internal teams to plan and execute account-specific events, webinars, and thought leadership content aligned with the broader ABM strategy., • Measurement & Reporting, • Track and analyze ABM campaign performance using platforms like Salesforce, 6sense, and other analytics tools to monitor engagement, conversions, and ROI., • Leverage data-driven insights to optimize and refine ABM strategies, ensuring continuous improvement and effectiveness., • Event & Content Management, • Plan and manage high-touch, personalized events (virtual and in-person) such as exclusive webinars, roundtables, and industry gatherings for target accounts., • Collaborate with content teams to develop tailored collateral, case studies, and presentations that align with the interests and needs of key personas within each account.Benefits / Perks:, • A hybrid work environment with 3 days in our NYC office each week (Tues, Weds, Thurs), • Equity, • Health, dental, and vision insurance via Anthem, • Paid time off + 10 paid holidays, • Any equipment/tech that you need to do your job

Job DescriptionDistrict Manager New York City, NY At Rothy’s, we know there’s a better way to do business, and it starts by putting the planet and its people first. More than 200 million single-use plastic bottles and 715,000 pounds of ocean-bound marine plastic have been transformed into our signature thread, creating wardrobe staples that look just as good as they feel. Striving for zero waste, we combine 3D knitting technology and handcrafted assembly to create machine washable styles that don’t compromise on comfort. From classic shoes to carry-everywhere bags, we create essentials for wherever you go. At Rothy’s, building a sustainable future is at the heart of everything we do. We pride ourselves on fostering an inclusive environment at our HQ, retail stores and wholly-owned factory, and are growing our community every day. About the Team: Our phenomenal Retail Field Operations team interacts with our customers in a super special way. Shopping at Rothy’s IRL is not your ordinary retail experience, so naturally, our team is extraordinary too. Members of this team are experts in the fit, wear, and sizing of our shoes. Our customers love shopping in stores due to the exceptional experiences they have with our Retail team. They have deep knowledge of every style, out-of-this-world customer service skills and a drive to deliver results and incredible experiences. About the role: Are you ready to bring our brand to life at our Rothy’s stores? As District Manager, you ensure our store teams are prioritizing exceptional customer experience while also keeping the store’s engine running. You train and support our store leadership teams to ensure efficient store operations and ensure our policies, procedures and SOPs are applied and adhered to in our locations. You actively partner with your Regional Director to use solutions-oriented problem solving to implement improvements, escalate roadblocks and position our retail teams for success. You are an ambassador of Rothy’s mission and core values and represent this in the lived experience of our customers, employees and communities. You are responsible for influencing, training and supporting our store leaders to own and drive the success and impact of their store and team. What you’ll do: * Oversee store leaders in your district and ensure delivery on company directives and expectations * Proactively partner and communicate in decision making with cross functional business partners to drive business results for district stores * Proactively identify trends and provide recommendations for process and system changes to drive business improvements * Provide expert brand and product knowledge training to all store leaders and collaborate with HQ business partners when additional or deeper training or information is needed to help improve customer experience and employee knowledge * Build and maintain community through helping develop and inspire in store activations/events in your locations * Proactively train the district store leaders on SOPs, store guidelines and expectations and ensure store compliance and execution. Gather insights and feedback for the Retail Operations team to further evolve/enhance to support the business or teams * Analyze and deliver customer-oriented product insights and their potential business impact to Retail and Leadership Cross-functional partners * Report, analyze, and advise on sales, returns, KPIs and trends and work with store leaders to develop action plans to address opportunities and celebrate successes and partner with Regional Director on any significant learnings that impact the business * Advise Store Managers on coaching for high performance and closely manage employee relations concerns with values-based leadership * Responsible for monitoring staffing and payroll optimization * Oversees inventory management and management of our internal systems to process orders and manage inventory effectively * Sets clear performance expectations for all stores and provides ongoing coaching and feedback to encourage team and individual development You are: * A change agent, comfortable in ambiguity, able to stay calm under pressure and be a leader during times of evolution in process, business, or direction * Able to easily take initiative on performance matters based on metrics and observations * An excellent communicator that is able to report in a clear and concise way, both in person and virtually * An expert operator who can easily adapt to changes while managing multiple priorities in an ever-changing environment * Able to learn quickly, think critically, propose solutions and take productive action without being requested to do so * Able to analyze data and information to better understand the business and our customers * Able to lead through influence and excel in inspiring, motivating, coaching and developing teams through their leaders * A merchant with a high business acumen and an understanding of what levers you can pull to build and grow a business * Able to operate with a high degree of flexibility and possess a willingness to take on a variety of large and small projects * Proficient with operations related technologies such as Shopify, Google Suite & Microsoft Office products You have: * 8+ years of retail experience with at least 3 years proven success in a district level leadership role, responsible for overseeing multiple stores in a fast paced environment * Extensive experience in store openings, training teams thoroughly and leading by example * Availability to work a minimum of 40 hours/week, including weekends, evenings and holidays; must be able to work 5 days a week (including Friday, Saturday, Sunday and holidays); travel as required; and be available as needed on an on-call basis * The ability to work on your feet up to 8 hours a day in a busy store environment; able to bend and lift up to 25 pounds Our benefits: * Generous paid time off * 401k matching * Comprehensive health plans for you and your family * Supplemental mental health benefits * Monthly wellness reimbursement * Employee Discount Program! Pay range: $120,000 - $140,000 annually Base pay is one part of the total rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, as well as a comprehensive benefits package. Please see our Privacy Policy here Compensation Range: $120K - $140K

Job Description Media Mogul is a next-generation white-glove media planning, buying, and analytics agency committed to transforming how brands connect with audiences. Through our talent, data, and creativity, we drive growth. We break silos to deliver end-to-end strategy, focus on business goals, not just media goals. Our Moguls turn analytics into action, learn from every campaign and each other. From powerful storytelling to high-impact placements, we craft moments that resonate, maximize returns, and leave a lasting impression. Our core values define everything we do: * ACCOUNTABILITY & EXCELLENCE: Own it. Deliver. Always aim higher. * INNOVATION & CURIOSITY: Challenge the norm. Keep learning and improving. * TEAMWORK & RESPECT: Collaborate generously. Debate with dignity. * PROACTIVITY & PASSION: Anticipate and act. Care deeply about what you do. * CUSTOMER OBSESSION: See through our clients' eyes and put them first. At Media Mogul, data is at the heart of everything we do. We continuously seek innovative and effective solutions for our clients while maintaining a consistent focus on the growth of our people and products. Location: Hybrid - Chicago preferred or New York About the Role: Media Mogul is seeking an Account Manager to join our growing team. This role is hybrid with Chicago as the preferred location. As an Account Manager, you will work directly on the strategy, day-to-day execution, and ongoing management of client media campaigns across a variety of industries. This is a hands-on role where you’ll be responsible for building, trafficking, monitoring, and optimizing campaigns to ensure performance goals are met. You’ll also provide clients with ongoing support and insights, helping them understand results and best practices across media channels. In addition, you’ll collaborate closely with cross-functional teams, including Data Analytics & Product, Business Development, Media Operations, and Finance to ensure smooth campaign delivery and high-quality client service. Key Responsibilities: * Build, traffic, and manage campaigns across social and programmatic (Google platforms is a plus) * Identify and recommend relevant media opportunities for current clients within budget, as well as potential upsell opportunities * Manage day-to-day communication with clients and vendors, including real-time reporting, campaign recommendations, execution, and reconciliation of media plans * Oversee real-time campaign management, optimization, and cross-channel reporting (digital and traditional) * Provide ongoing performance reporting, insights, and measurement across marketing channels * Maintain key performance metrics while ensuring accuracy in reporting and recommendations * Maximize campaign budgets through efficient vendor negotiations and strong stewardship * Train and onboard new account coordinators on media platforms * Mentor junior team members in applying best practices and identifying process improvements * Support the implementation and adoption of media management tools and software * Collaborate with internal teams (Data Science, Business Development, Media Operations) to ensure seamless campaign delivery * Gain and apply fluency in traditional media planning and buying to support fully integrated media strategies * Perform other duties as assigned by management Who You Are: Experience, Education & Certification: * 2–3 years in digital/traditional media or agency account management * Bachelor’s degree Marketing or related field required * Certifications such as TTD, Meta Blueprint and Google Ads is a plus Leadership & Strategic Thinking: * A self-starting leader who drives innovation, formulates plans, achieves vision, and inspires the team * Comfortable taking calculated risks, can pivot quickly, and isn’t afraid to challenge the status quo to deliver results * Leads by example, articulates strategic vision, and can assist the team in campaign setup, execution, and optimization Analytical skills: * Comfortable with performance metrics, reporting, and optimization * Highly analytical with strong reporting and operational skills, specifically related to media planning and buying * Excellent problem-solver with a solid understanding of statistics, analytics, and campaign performance Soft Skills & Personal Qualities: * Exceptional interpersonal and communication skills, able to interact effectively with clients, internal management, and team members at all levels * Strong project management skills with the ability to establish and adhere to roles, responsibilities, and actionable timelines for all deliverables * Self-motivated, proactive, and maintains a positive "can-do" attitude with the ability to thrive in a fast-paced, dynamic startup environment * Comfortable with ambiguity and changing priorities; able to pivot quickly and adapt to evolving business needs * Passionate about the media and advertising industry and eager to stay on top of trends and innovations Technical skills: * Social media ad platforms, programmatic DSPs, or other media management systems & tools * Proficient in Microsoft Office and experienced with major industry tools and channels, including programmatic platforms, Google Analytics, Facebook/Instagram, YouTube, Video, Connected TV, Native, 3rd party ad servers, and more * In-depth knowledge of campaign tracking, pixel implementation, and creative trafficking * Experience with project management tools such as Asana a plus Why This Role Matters: By embodying our pillars of ACCONTABILITY, INNOVATION, TEAMWORK, PROACTIVITY, and CUSTOMER OBSESSION you will directly contribute to agency growth through: * Creating integrated, data-driven campaign strategies that maximize client ROI across traditional and digital channels while building lasting client relationships * Developing innovative cross-platform approaches that adapt to evolving media landscapes and emerging opportunities in social, programmatic, and connected TV * Proactively identifying growth opportunities for current clients through strategic upselling and budget optimization, directly contributing to agency revenue expansion * Strengthening our client service excellence by mentoring junior talent and implementing process improvements that scale our account management capabilities You will have the opportunity to help shape this role while sharing knowledge across teams and contributing to our company's forward-thinking culture. We have already seen tremendous growth, but we are still early on in our journey. If you are ambitious, have an analytical mindset, and are passionate about making a significant impact in redefining the future of marketing while driving Media Mogul's continued success, we are excited to hear from you. Media Mogul Technologies believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Media Mogul Technologies will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Benefits & Perks: * Comprehensive medical, vision, dental, life, HSA, and disability benefits from day one of employment * Wellbeing programs include, but are not limited to primary care support, mental health services, pet wellness, and behavioral health * Unlimited PTO * Paid parental leave * 401(k) retirement plan * Company bonuses or sales commissions * Equity compensation Compensation Range: $55K - $70K

Job Description SERVICE DESK ADMINISTRATOR Must be bilingual in English and Spanish) Location: Near Manhattan, NY Purpose Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of Service Desk members to keep costs low. The Service Desk Administrator provides technical oversight and guidance to other Service Desk team members and applies specialized knowledge and skills to resolve escalated end user support issues and complex requests. The Service Desk Administrator also helps increase Corsica's overall operational efficiency by minimizing the amount of issues escalated to Corsica's most senior technical resources. Responsibilities The responsibilities for this position include: • Classify and triage escalated incidents, problems, and complex requests., • Troubleshoot and resolve escalated incidents to return service to clients as quickly as possible., • Troubleshoot and resolve problems reported by two or more users as quickly as possible., • Manage the impact, risk, and implementation of complex client change requests., • Follow standard operating procedures as documented in the Knowledge Management System., • Assist in creating and updating knowledge articles to be used by other service desk personnel., • Work with the team and escalate as needed with the assistance of management., • Maintain and update system documentation and service ticket records. Qualified candidates must meet the following job requirements: • Able to function effectively in a high-paced environment, • Able to understand the perspective of the client in all service interactions, • Makes effective use of time and complete tasks efficiently and on time, • Able to work with a team, communicate effectively, and have high attention to detail, • Meets client and corporate expectations for attendance, quality, and performance, • Must have intermediate experience with each of the following:, • System hardware, software, and operating systems, • Cloud solutions such as Office 365 and Google Apps, • Networking concepts such as TCP/IP, DNS, and DHCP, • Active Directory and Group Policy administration, • Switches, firewalls, and advanced infrastructure, • Cloud-based data-centers such as Azure and AWS, • Server applications such as SQL Server and RDS, • Voice technologies and phone systems, • Must have at least a high school diploma or GED. Associate degree or better is preferred., • A minimum of 6 years of professional ITSM experience is required. MSP experience is preferred. This position does not have any direct supervisory responsibilities. Work Environment In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and system administration. Will need to go onsite in the city for client visits. Travel This position requires less than 1% travel with no overnight travel expected. Physical Demands Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require lifting, bending, and driving. Position Type/Expected Hours of Work This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Shifts start times range from 6:00 AM to 9:00 AM and the assigned shift will be communicated in advance. This position may also be required to participate in an on-call rotation to act as an escalation point for Tier 1 resources outside of normal business hours. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionCompany Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Join Experian's Global Corporate Strategy team as a Global Strategy Manager. You'll tackle high-impact business challenges, working in small, cross-functional teams to shape Experian's long-term growth. In this role, you'll analyze data, synthesize insights, and develop strategic recommendations for senior leaders. Your work will influence global initiatives, investment opportunities, and market positioning—helping Experian stay ahead in a dynamic, competitive landscape. This is a hybrid position and must work at an Experian office, primary locations being New York, NY and Costa Mesa, CA. You'll have opportunity to: • Perform in-depth analyses of markets, competitors, channels, segmentation, and financial performance to produce actionable insights., • Identify and assess internal and external data sources to support strategic evaluations., • Collaborate with global partners across business, product, sales, technology, and finance to guide programs., • Develop recommendations that ensure growth and long-term business improvement., • Monitor emerging trends, market developments, and case studies to inform strategy., • Contribute to strategic execution of implementation plans., • Prepare market intelligence and strategy materials for senior leadership., • Build consensus among teams and influence decision-making at senior levels.Qualifications, • Bachelor's degree required; MBA preferred., • 4+ years of experience in strategy consulting or a comparable role (e.g., corporate strategy or technology-focused investment banking)., • Experience with strategy formulation, complex problem-solving, due diligence, and financial/forecast modeling., • Modeling and presentation experience with success creating impactful deliverables., • Demonstrated leadership in managing workstreams within larger programs.., • Ability to travel domestically and internationally (approximately 25% or less).Ability to travel domestically and internationally (est. 25% or less). Additional Information Benefits/Perks: • Great compensation package and bonus plan, • Core benefits including medical, dental, vision, and matching 401K, • Flexible work environment, ability to work remote, hybrid or in-office, • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Job DescriptionAbout us At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are launching a new suite of GenAI and SaaS services, designed specifically for financial professionals. Join a Company that is Powering the Future of Finance with AI RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. RavenPack has launched Bigdata, our Gen-AI platform tailored for finance, which is already being recognized as the #1 platform for powering financial AI agents. About the Role We are seeking a highly motivated Customer Technical Support Specialist with hands-on experience in supporting data and AI-powered platforms. The ideal candidate will have a strong background in Python, SQL, Snowflake, and Jupyter notebooks, along with exposure to large language models (LLMs). You will act as a trusted technical partner for our customers, troubleshooting complex issues, guiding best practices, and collaborating with internal teams to deliver high-quality solutions. Key Responsibilities • Provide tier 1/2 technical support for customers working with Python, SQL, Snowflake, and LLM-based solutions., • Diagnose and resolve technical issues involving data pipelines, APIs, model integrations, and notebook environments., • Collaborate closely with engineering, product, and data science teams to escalate and resolve complex issues., • Write and maintain knowledge base articles, technical documentation, and troubleshooting guides., • Assist customers in writing and optimizing Python scripts, SQL queries, and Jupyter workflows., • Support deployment, integration, and troubleshooting of LLM and machine learning workflows., • Provide actionable feedback to engineering and product teams on feature requests and recurring issues. Required Qualifications • Experience in technical support, solutions engineering, or a related customer-facing technical role., • Strong proficiency with Python for scripting and troubleshooting., • Hands-on experience with SQL (query design, debugging, performance optimization).Working knowledge of Snowflake (data modeling, query optimization, access control)., • Proficiency in Jupyter Notebooks for testing and analysis., • Familiarity with LLMs (Large Language Models) and their integration in real-world workflows., • Strong analytical and problem-solving skills with the ability to translate technical concepts for varied audiences., • Excellent communication skills, both written and verbal. Preferred Qualifications • Experience supporting cloud platforms (AWS, Azure, or GCP)., • Understanding of APIs, REST/GraphQL, and integrating ML models into production systems., • Background in data engineering or data science workflows., • Exposure to DevOps practices or CI/CD pipelines. Why Join Us? • Work directly with cutting-edge technologies in AI and cloud data platforms., • Collaborate with data scientists, ML engineers, and product teams. Growth Opportunity: Join a rapidly growing company with 180+ team members with offices in New York, Madrid, and Marbella, building AI that truly matters for business and finance. International Culture: Be part of a diverse, global organization with a truly international culture. Team of Superstars: Work alongside a talented team of professionals, including Silicon Valley executives and Wall Street veterans. Work-Life Balance: Enjoy paid vacation, flexible time-off, and a flexible work policy. Benefits: Access to healthcare insurance and a 401K plan. Hybrid work arrangement Equal Opportunity Employer: We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionDescription: About Guideline.ai Guideline is a global leading advertising data and media planning technology provider. Our dedication lies in empowering marketers and advertising sellers worldwide with the most accurate and complete advertising spend and pricing data along with cutting-edge media planning tools. Join our team as we guide the top brands, agencies, and media owners in realizing a more intelligent media buying and selling landscape. Position Overview: The Director of AI and IT Operations will be responsible for overseeing the company’s AI adoption for internal IT operations, ensuring the effective and efficient use of AI technologies across the organization. This role requires a leader with technical expertise AI technologies as well as Cloud and Data Center operations and other enterprise software applications . This leader also requires a deep technical foundational capability to accelerate and optimize all IT initiatives, creating AI Agents across our organization. The successful candidate will guide the implementation and integration of AI into all functions in the company including customer success, marketing, sales, finance, human resources, infrastructure monitoring, security operations, end-user support - enhancing performance, resilience, and decision-making across all IT domains. Key Responsibilities: Strategic Planning and AI Enablement • Develop and implement IT strategies that align with company goals, with AI as a core enabler of innovation, operational efficiency, and intelligent decision-making. Equal Opportunity Employer: Guideline is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability, or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities, and veterans to apply. Requirements: • 2-5 years of experience in using AI technologies in a B2B environment, • Completely knowledgeable in AI Agent Technologies, LLM modes and other AI tools that business use to drive outcomes, • Experience in a similar leadership role, • Proficiency in Microsoft technologies (Windows Server, Active Directory, Office 365, Azure)., • Proven knowledge of AI tools and their application in infrastructure, security, and user support (e.g., Microsoft Copilot, AI-based monitoring, or LLM-based automation)., • In-depth knowledge of VMware virtualization technologies., • Demonstrated success implementing IT automation and scripting (PowerShell, Python, Ansible), ideally augmented by AI-driven orchestration., • Strong understanding of modern security best practices and tools enhanced by AI threat detection., • Excellent leadership, communication, and interpersonal skills., • Strategic mindset with a passion for emerging technologies, continuous improvement, and AI innovation.

Job Description NOC Technician Location: East Hanover, NJ or NYC or remote options available. Department: Engineering Division: Corporate Job Status: Full-Time Work Shift: Must be available all shifts About BlackHawk Data BlackHawk Data is one of the fastest-growing, woman-owned IT solution providers in the country trusted by private and public sector clients to deliver secure, scalable infrastructure and innovative network solutions. Here, you won’t just do a job—you’ll build a career that matters. We’re a team of bold thinkers, problem solvers, and changemakers committed to doing things the right way, not the easy way. Our culture thrives on curiosity, collaboration, and grit. We invest in our people, challenge them to grow, and celebrate wins together. If you're driven to lead, learn, and leave your mark, BlackHawk Data is where you belong. Come build what’s next with a team that’s going places 💻 Learn more about us: 🤝 Connect with us on: LinkedIn, Facebook, Twitter, YouTube, and Instagram Position Overview We are seeking a self-motivated and high-potential NOC Engineer to join our innovative and dynamic team. As a NOC Engineer, you will have the opportunity to provide exceptional service to our diverse range of clients in industries like Commercial, Healthcare, Financial, Education, and Public-sector. Daily responsibilities: • Manage all incoming customer tickets, ensuring timely responses and resolution within SLAs (Service Level Agreements). This includes opening, tracking, and closing service tickets, as well as answering incoming calls and monitoring various e-mail accounts., • Conduct daily preventative maintenance checks and services on managed devices within client infrastructure., • Collaborate with field personnel to validate repairs and system testing, identifying recurring performance issues., • Network Troubleshooting: Diagnose and resolve network issues, including connectivity problems, packet loss, latency, and performance degradation., • Generate performance reports on managed service devices and collaborate closely with NOC & Field Engineering teams for issue resolution., • Communicate directly with customers regarding issues, outages, and maintenance activities, while maintaining detailed notes within ticketing systems on all resolution activities., • Maintain customer technical information in accordance with defined documentation standards., • Develop and maintain installation and configuration procedures with Runbooks, while obtaining and maintaining necessary technical/professional certifications., • Perform OS patching and vulnerability sweeps on Customer environments., • Provide flexible shift scheduling based on operational needs and offer emergency on-call support on a rotating schedule., • Perform any other duties as assigned. System responsibilities: • Manage and monitor IT infrastructures including Microsoft Active Directory, Exchange, DNS, DHCP, PowerShell scripts, Azure services, AWS services, VMware technologies, and server infrastructures., • Manage server infrastructures including Dell VXRail, Cisco UCS, standalone servers, and hyper-converged solutions., • Manage and maintain monitoring and alerting system like Zabbix to ensure system integrity and performance., • Troubleshooting desktop and Windows OS issues., • Assess and identify appropriate solutions for system integration, providing recommendations for implementation and troubleshooting., • Manage customer’s overall Fortinet environment, including making firewall policy changes as well as updating firmware., • Minimum 5+ years of technical support experience with event/alert management, incident, and change management processes., • Minimum 3 days on site at East Hanover, NJ office., • Demonstrated expertise in networking, routers, switches, firewalls, wireless devices, and security protocols., • Proficiency in network protocols and technologies, including TCP/IP, DNS, DHCP, VLANs, VPNs, and routing protocols (EIGRP, OSPF, BGP)., • Strong understanding of Route/Switch and Wireless technologies., • Demonstrate a good understanding with Voice/VOIP technologies, including but not limited to IP Phones, Voice gateways, and old land lines., • Previous experience in Help Desk or NOC roles is required, with Cisco Certification considered advantageous., • Exceptional interpersonal skills, strong work ethic, communication skills, and customer service abilities., • Proactive approach to problem-solving and troubleshooting techniques., • 5+ years of experience in systems engineering or related IT roles, with desktop support experience aligned with stated technologies., • In-depth knowledge of Microsoft ecosystems, cloud services (Azure & AWS), VMware technologies, and various server technologies., • Strong understanding of Fortinet product suite, including FortiGate’s, FortiManager and FortiSwitches., • Strong understanding of Cisco product suite include catalyst, nexus, and wan routers., • An active Fortinet certification such as FCP or FCSS, • An active Cisco CCNA, CCNP certification, • Any course certifications/accreditation, • Any equivalent certification (Palo, Arista, F5 etc.) What We Offer • Competitive Pay., • Comprehensive health, dental, vision, and 401(k), • Regular coaching, career development, and advancement path., • A collaborative culture that celebrates learning, innovation, and high performance 1ic4eZJ2Ps

Job Description Hi! Tech, a dynamic IT and technology consultancy located in New York City, is excited to announce an opportunity for a talented, enthusiastic, and personable technical professional to become a vital member of our team. We are seeking a Technical Support Specialist who will play a crucial role in providing exceptional technical support and solutions to our clients. As part of our dedicated IT support team, you’ll be responsible for diagnosing, troubleshooting, implementing, and optimizing an extensive range of IT hardware, software, and network systems. Your expertise will encompass various technologies, including operating systems (macOS, Windows, Chrome OS), SaaS applications (such as G Suite, Dropbox, Slack), networking protocols (DNS, DHCP, VPN, TCP/IP), and endpoint management solutions (MDM). In addition to your technical skills, you will cultivate strong client relationships, offer insightful consultations, and ensure that our technology aligns seamlessly with client needs. As a proactive problem-solver, you will excel at simplifying complex technical concepts for our non-technical audiences. You will report to one of our Managers, who will provide you with both technical guidance and professional support. Collaboration with team members, including AV Support Specialists and Network Engineers, will be key in ensuring we deliver comprehensive technology solutions to our clients. We look forward to the possibility of welcoming you to our team! What We Offer: • Competitive pay, • Generous paid time off, • Full benefits packages (medical, dental, vision, 401K, and life insurance), • Opportunities for growth, • Takes initiative, is proactive, and self-motivated, • Strives for excellent communication with clients and team members;, • Thrives in the face of uncertainty, excited to create solutions;, • Is an excellent problem solver;, • Effectively communicates complex ideas or topics to a non-technical audience;, • Takes initiative and self-motivating;, • Has a strong internal locus of control;, • Believes in consistent professional development and growth;, • Is highly-likable; and,, • Diagnose, troubleshoot, and resolve complex IT hardware, software, and network-related issues efficiently, providing both on-site and remote support for clients across macOS, Windows, and Chrome OS., • Provide comprehensive technical support, training, and guidance to end-users on the operation of various IT systems and applications., • Partner with on-site teams in troubleshooting intricate IT systems, particularly within complex environments., • Maintain proactive, clear, and regular communications with customers and internal stakeholders across all applicable channels (e.g., Slack, Google Chat, Email, Jira, etc.)., • Actively contribute to the creation, refinement, and maintenance of technical documentation and Standard Operating Procedures (SOPs), incorporating on-site learnings, customer feedback, and best practices., • Liaise effectively with manufacturers and service providers for equipment procurement, advanced technical support, and repairs, including managing Return Merchandise Authorizations (RMAs)., • Collaborate effectively with other IT specialists, external contractors, and system integrators during troubleshooting, repair procedures, and new installations., • Provide detailed, accurate, and timely reporting of work completed for client deliverables., • Install, configure, and test a wide range of IT equipment, including desktops, laptops, peripherals, and network hardware (modems, firewalls, switches, access points)., • Configure and administer SaaS applications such as G Suite, Dropbox, Slack, Jamf, Atlassian Suite, 1Password, OneLogin, and Active Directory., • Manage device enrollment and asset management for client hardware., • Perform proactive maintenance, system diagnostics, and firmware updates for IT systems to ensure optimal performance, reliability, and longevity., • Assist in designing and implementing new IT solutions and upgrades for existing client systems, ensuring alignment with client requirements, industry best practices, and Hi! Tech’s standards., • Consult with clients to assess their IT needs, understand their objectives, and recommend appropriate and innovative solutions or system enhancements, including researching best-in-class hardware, software, and peripherals., • Manage and maintain an organized inventory of IT equipment, spare parts, and accessories., • Perform onboarding and offboarding of clients' team members in a friendly, professional, and sensitive manner., • Manage software licenses and perform account recertifications., • Run, terminate, and test network cabling, and implement and configure network hardware, understanding concepts such as DNS, DHCP, VPN, and TCP/IP protocols., • Analyze existing technology-related pain points and provide effective and budget-conscious recommendations to client management teams., • Deploy and operate various video conferencing solutions., • Deliver timely, detailed, and accurate time tracking and reports on completed work for client deliverables., • Maintain clear and accurate documentation for IT processes, procedures, knowledge base articles, troubleshooting guides, and change logs., • Bachelor's degree, • 2+ years of post-collegiate technical experience, • Extremely detail-oriented, • Ability to project manage complex, nuanced efforts from start to finish, • Proven ability to work successfully with limited supervision, • Ego-less personality with excellent teamwork and communication skills, • High empathy and bedside manner for end-users, • Ability to explain complex technical ideas to a non-technical audience, • Ability to deep-dive into research and find fixes when faced with unfamiliar technical hurdles or blockers, • Perseverance, resilience, and scrappiness in the face of challenges, • Ability to work effectively whether on-site, on the go, or remotely, • Ability to work in varying office cultures and able to blend in and work quietly and discreetly (when needed), • Deep knowledge of Google Workspace (G Suite for Business), • Experience implementing and administering MDM systems (Kandji, Jamf, Mosyle, etc.), • Understanding of ISP and networking hardware (modems, firewalls, switches, access points) along with concepts such as DNS, DHCP, VPN, and TCP/IP protocols, • Experience with planning and deploying Ethernet cabling, networking hardware, and related infrastructure, • Ability to troubleshoot Wi-Fi and wired network connectivity, and to improve overall network performance and security, • Experience deploying and operating a variety of video conferencing solutions, • Understanding of basic audio hardware (mics, mixers, etc.), • Knowledge and understanding of interoperability (and limitations of), all common digital and analog cables and interfaces (Ethernet, HDMI, USB-C, DVI, etc.), • Must be trustworthy and able to maintain the confidentiality of all sensitive client data (able to sign NDAs as required), • Ability to effectively and accurately use a tape measure, hand tools, a power drill, and be comfortable on a ladderCompany DescriptionFriendly technologists providing tailored solutions for your business. We focus on the tech, so you can focus on success. We pride ourselves on being a unique organization in today’s technology landscape. Born in 2013 out of a couture home IT support company in Brooklyn, Hi! Tech strategically pivoted into the business-to-business (B2B) client world and grew into a firm capable of taking on large-scale projects. All client experiences over the past 10 years have contributed to our evolution and helped us to become who we are today - a team of consultants who provide boutique, premium IT and technology support to our clients. Our organic growth has come from a strong client base and their referrals, the best testament to the work we do every day. So who are our clients? They exist in all ends of tech-forward industries, from television and digital media production to health and beauty to e-commerce and retail. We meet our clients where they are, and design and execute fully customizable IT solutions based on the growing needs of their business! Ways of working within our internal teams are collaborative and conversational, and we prioritize open communication and knowledge sharing. When your people come from as wide-ranging professional backgrounds as ours do, you always have something to learn from one another! Some questions we ask ourselves constantly: How can we do better? How can we make our work excellent? Our team members help push us to get there, and we grow alongside them. We believe in and are proud of taking care of our people. We offer competitive salaries and a complete benefits package, including generous paid time off, a 401(k) with a company match of up to 4%, medical, dental, and vision insurance with company contributions, life, and long-term disability insurance, commuter and cell phone reimbursements, IncentFit and CitiBike memberships, all paid for by the company. At Hi! Tech, we are committed to fostering an inclusive and accessible workplace. If you require reasonable accommodations during the application or interview process due to a disability, please contact us. We are excited to work with you to ensure a positive and equitable experience.Friendly technologists providing tailored solutions for your business. We focus on the tech, so you can focus on success.\r\n\r\nWe pride ourselves on being a unique organization in today’s technology landscape. Born in 2013 out of a couture home IT support company in Brooklyn, Hi! Tech strategically pivoted into the business-to-business (B2B) client world and grew into a firm capable of taking on large-scale projects. All client experiences over the past 10 years have contributed to our evolution and helped us to become who we are today - a team of consultants who provide boutique, premium IT and technology support to our clients. Our organic growth has come from a strong client base and their referrals, the best testament to the work we do every day.\r\n\r\nSo who are our clients? They exist in all ends of tech-forward industries, from television and digital media production to health and beauty to e-commerce and retail. We meet our clients where they are, and design and execute fully customizable IT solutions based on the growing needs of their business!\r\n\r\nWays of working within our internal teams are collaborative and conversational, and we prioritize open communication and knowledge sharing. When your people come from as wide-ranging professional backgrounds as ours do, you always have something to learn from one another! Some questions we ask ourselves constantly: How can we do better? How can we make our work excellent? Our team members help push us to get there, and we grow alongside them.\r\n\r\nWe believe in and are proud of taking care of our people. We offer competitive salaries and a complete benefits package, including generous paid time off, a 401(k) with a company match of up to 4%, medical, dental, and vision insurance with company contributions, life, and long-term disability insurance, commuter and cell phone reimbursements, IncentFit and CitiBike memberships, all paid for by the company.\r\n\r\nAt Hi! Tech, we are committed to fostering an inclusive and accessible workplace. If you require reasonable accommodations during the application or interview process due to a disability, please contact us. We are excited to work with you to ensure a positive and equitable experience.

Job DescriptionJob Title: Assistant Dental Office Manager Department/Location: Operations Reports to: Regional Vice President FLSA Status: Exempt Company Overview ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is in need of an Assistant Dental Office Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Office Manager, we give you the tools and support needed to ensure you are in the best position to be successful. A ProSmile Assistant Dental Office Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company. Duties and Responsibilities: • Maintains control of patient scheduling, • Addresses and resolves patient complaints, • Reviews patient charts making corrections with posting if needed, • Takes on the responsibility of the Treatment Plan Coordinator in some offices, • Has working knowledge of all insurances; handling of claims, attachments for claims, • Maintains collection controls and systems, • Oversees daily closeout functions as well as daily deposit with the corporate office, • Coordinates end-of-month functions with the corporate office & Dental Practice Manager, • Monitors patient A/R, • Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings, • Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager, • Contacts maintenance for all office equipment in need of repair for optimum function, • Following up on unresolved task, • Performs miscellaneous job-related duties as assigned, • Coordinating office needs with Dental Practice Manager, • Assistant Dental Office Manager - Qualifications, • High School diploma or GED required, • Experience using Outlook, Word Excel preferred, • Easily able to learn new technologies and systems required, • Work experience in an administrative function and/or customer facing role required, • Working knowledge of dental or medical front desk duties and responsibilities preferable, • Previous dental office management work experience preferable, • Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): • Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks., • Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options., • Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits., • Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses., • Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans., • Additional Perks:, • Employee Assistance Program (EAP), • Identity Theft & Fraud Protection, • Legal Support Services, • Discount Programs (including pet insurance, travel, theme parks, electronics, etc.), • Wellness Programs The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Powered by JazzHR P62tOQFWAM

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking an experienced Account Manager, IT Services - Public / Government Sector Vertical to expand and further develop the company’s IT Infrastructure services offering. Reporting to the VP IT Infrastructure Services, the position is responsible for growing IT Services revenue and client growth. The ideal candidate will have 5+ years of relevant IT business development experience with either a technology hardware provider, IT Managed Service Provider or IT Infrastructure Services company that provides technology or IT services to government clients. Prior successful experience expanding offerings with existing clients and generating new revenue. The successful candidate must possess excellent IT technical knowledge, effective influencing and communication skills, and an understanding of government customers and contracting. PRIMARY RESPONSIBILITIES INCLUDE: Business Development • Develop new IT Services business opportunities, primarily in the New York City Metro Area. Expand IT offerings with existing clients, follow-up on referrals and develop business with new clients., • Understand client needs and requirements to position services as a solution to meet those needs., • Grow and expand the company's existing customer base., • Prepare, review and deliver proposals, Non-Disclosure Agreements (NDA), Master Service Agreements (MSA), Statements of Work (SOW) and other documentation to clients or prospects., • Consistently engage with clients in maintaining relationships to ensure high levels of satisfaction., • Assist with hosting quarterly business reviews with clients working to incorporate further IT services offerings.. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, Management Information Systems, Business, Marketing or closely related field. Additional IT certifications and technical sales training desirable., • 5+ years of relevant IT business development experience with government clients in the Public Sector or Federal, State, Local & Education (FED/SLED) vertical. Prior experience working for either a technology provider (Dell, Lenovo, HP, etc.), IT Managed Service Provider or IT Services company working with government clients required., • Demonstrated customer development and relationship-building skills., • Excellent verbal, written, interpersonal and presentation communication skills with clients, team members, technical staff, and management. Able to interface, communicate and build relationships with team members and all levels of management on an ongoing basis and work as a trusted technology professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, presentation preparation and analyses & tracking., • Strong understanding of the latest, best-in-class technologies and protocols including network security (including encryption and authentication technologies), cloud solutions and cybersecurity., • Understanding of government contracting practices, processes and standards., • Key Competencies: Collaborative Work Style, Influencer, Proactive, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Strategic, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects., • Legal authorization to work in the U.S. is required. The company will not sponsor individuals for employment visas for this job at this time. POSITION LOCATION AND TRAVEL REQUIREMENTS: Hybrid role in New York, NY. Must be able to commute 3 days / week into New York City and travel within the greater New York, NY metro area for client meetings and site visits. May attend trade shows or conferences to promote the company's offerings. Minimal overnight travel required. TEAM RESPONSIBILITY: Serve as a key revenue generator of IT Infrastructure services for the company. Collaborate with internal team members and external clients. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • VP, IT infrastructure Services, • Internal Team Members and SME's, • External Clients, Suppliers and Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $100,000 - $130,000, commensurate with experience and qualifications, • Variable Pay: Results-based performance commission / bonus., • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • Government Account Manager, Information Technology, • Public Sector IT Account Executive, • Technology Business Development Manager, FED / SLED, • Account Manager, IT Services - Government / SLED Vertical Company DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at: