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Job Description DIRECTOR OF SALES & MARKETING This is a future need to fill the Director of Sales role for portfolio expansion. JOB SUMMARY Functions as the leader the segmented sales effort (e.g., group, transient, association, corporate, etc.) and is responsible for implementing the segment sales strategy and achieving revenue goals for the hotel. Leads and manages all day-to-day activities related to the sales functions for the hotel with a focus on building long-term, value-based customer relationships that enable the achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CORE WORK ACTIVITIES • Develops, implements, and sustains aggressive solicitation program focused on increasing business., • Achieves monthly, quarterly, and annual Group & Transient booking goals, • Works with the management team to create and implement a sales plan addressing revenue, customers, and the market for the segments., • Assists with the development and implementation of brand & local promotions, both internal and external., • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals)., • Recommends booking goals for sales team members for properties within area., • Monitors all day-to-day activities of direct reports., • Participates in sales calls with members of the sales team to acquire new business and/or close on business., • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)., • Analyzes market information by using sales systems and implements strategy to achieve financial room and catering goals for each property., • Assists Revenue Management with completing accurate six period projections., • Reviews sales guest satisfaction results to identify areas of improvement., • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations., • Interacts with guests to obtain feedback on product quality and service levels., • Meets with guests during pre-and post-meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction., • Empowers employees to provide excellent customer service., • Observes service behaviors of employees and provides feedback to individuals and/or managers., • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement., • Ensures that a customer recognition program is in effect throughout Sales., • Executes and supports the company’s customer service standards., • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event., • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company., • Gains understanding of each property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event., • Develops and manages relationships with key stakeholders, both internal and external., • Works collaboratively with on and off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative., • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations., • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO managers and customers., • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation., • Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job., • Utilizes all available on the job training tools for employees., • Strong written and verbal communication skills., • Excellent organizational and problem-solving abilities., • Prior brand experience (Hilton, Marriott, IHG, Choice) highly preferred.

Job Description Overview The Director of Sales & Marketing is responsible for the planning and execution of the strategies and activities that generate and maximize revenues through sales, marketing, and ecommerce; ultimately having an impact on all operating departments, resulting in a profitable return on the ownership's investment. This position is a strategic business partner who helps the hotel achieve its goals by being a champion for inspiring achievement in the sales and marketing team they lead. The DOSM serves as a key member of the hotel’s Executive Committee and plays a critical role in positioning the property as a premier destination for business, leisure, and social guests. This leader must harmonize the culture, mission, values, and quality standards to ensure maximum potential is achieved while creating an exceptional climate of professional and personable service that ensures the engagement of team members, guests, and clients. Responsibilities • Lead the strategy and development of the annual property sales & marketing plan to achieve or exceed the budgeted goals and KPIs., • Throughout the year, monitor actual revenues and expenses to determine variances and assess goal accomplishments; when necessary, adjust strategies and forecasts accordingly., • Manage all department operations to include marketing, convention sales, services & catering, and leisure sales. Develop goals and strategies for the department in accordance with the annual sales and marketing plan. Communicate employee role in the achievement of goals and strategies while ensuring accountability., • Oversee and occasionally participate in property sales missions, trade shows, familiarization trips, site inspections, and other business development-relevant activities, minimize expenses, and support the Hard Rock brand. Participate in organizations in and out of the industry to include relevant trade associations, to develop positive relationships within the business and social community., • Coordinate ongoing research of the industry to detect market trends and related information for the development of new sales and marketing strategies to include competitive set activities. Make recommendations to improve the potential of various markets., • Ensure proper communication between, commercial and operations departments to deliver an extraordinary customer experience, creating loyalty to the property and Hard Rock brand; monitor quality assurance program scores and guest feedback, taking corrective action when necessary; ensure guest history records are maintained to enhance personalized service for repeat B2B and B2C customers., • Collaborate with the Global Sales Office on revenue maximization and sales strategies, • Collaborate with the property Revenue Management team to optimize revenue through all market segments; monitor website activity, reviews, and business volumes, • Ensure all sales and marketing tactics align with established brand standards and achieve all agreed-upon KPIs., • Drive hotel brand awareness, positioning, and storytelling through digital, social, PR, and on-property activations supporting rooms, F&B, entertainment, and outlet needs., • Manage external agency support for paid media, social, PR, and creative needs., • Oversee content strategy (photography, videography, copywriting) to support campaigns and brand positioning., • Manage local partnerships and sponsorship opportunities with cultural, music, sports, entertainment, and community organizations., • Manage the hotel’s website performance, SEO, SEM, and metasearch to maximize direct bookings and reduce acquisition costs., • Oversee social media strategy, influencer partnerships, and reputation management., • Partner with the corporate digital team to implement brand campaigns while tailoring for local market needs., • Track ROI for all digital campaigns and optimize spending across paid, owned, and earned channels., • Support and loyalty program drive acquisition and leverage for targeted email marketing and guest personalization., • Attract and select the best talent available from inside or outside the organization; continually develop and implement strategies to retain staff in order to achieve their career goals and maximize their potential., • Monitor and evaluate staff performance; promote a positive work environment for all employees and deliver recognition and rewards. Ensure all employment-related processes and documentation are in compliance., • Conduct regular meetings with staff to communicate global programs, implement new products and procedures, discuss areas of opportunities and special events, and review of activities to drive business; participate in and ensure Sound Checks are being conducted in the department., • Ensure all Hard Rock brand standards and standard operating procedures as well as property policies and procedures, are fully implemented in the department, including health and safety guidelines Qualifications • Degree/diploma in Hospitality Management or Business Administration with a concentration in Communications or Marketing, or an equivalent combination of education and experience that provides knowledge, skills, and ability sufficient to successfully perform the duties of the position., • 15+ years’ experience in hospitality management, including 10 years in a sales and marketing leadership role in an upper-upscale, lifestyle, or luxury property.., • Midtown Manhattan pre-opening experience preferred; Minimum of 2 years Manhattan experience, • Proven success leading both sales & marketing functions in a highly competitive urban market., • Exceptional leadership, negotiation, and presentation skills., • Ability to thrive in a fast-paced, results-driven environment.

Job DescriptionCompany Description Your team and working environment: Ideally, situated steps away from Fifth Avenue, Times Square and Grand Central Station, Sofitel New York’s 398 spacious guest rooms including 52 suites provide a haven in the midst of the hustle and bustle of the city. With French inspiration, our ambassadors deliver service from the heart and lifelong memories one guest at a time. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality. As a Assistant F&B Manager, you will show your leadership and interpersonal strengths to maximize the F&B Operations and ensure an exceptional guest journey. What is in it for you: You will be working with a creative, driven group of professionals in an award-winning NYC luxury hotel. With the global footprint of ACCOR Hotels, you have the opportunity to grow and advance within the company and work with colleagues from all over the world on a regular basis. Employee discounts and exceptional benefits available. Convenient to all public transportation. Job Description As Director of Food & Beverage, you are the visionary force behind the hotel’s Food and Beverage operation and strategy, the voice of its positioning and the guardian of its desirability. You orchestrate all Food & Beverage initiatives with precision, creativity, and purpose to elevate the hotel’s reputation and optimize its performance. Reporting directly to the General Manager, and in close collaboration with the Hotel Operations and Revenue Management teams, you design, implement and oversee a refined and ambitious strategy that positions the property as a market leader in all our Food & Beverage Operations, including Social 45 Bar & Bistro, In Room Dining, Banquets and all Culinary operations. With a deep understanding of the luxury landscape, you know how to craft compelling narratives, unlock new business opportunities, and attract discerning clientele. You lead a talented team with charisma and clarity, nurturing excellence and accountability at every level. What is in it for you? • Employee Discount Travel Program, • Employee Assistance Program (EAP), • Extended healthcare plan coverage, • Opportunity to develop your talent and grow with the Company across the world Food & Beverage Leadership & Strategy • Develop an operating budget for each of the department’s revenue outlets., • Lead and strategize the Bar-centric vision of Social 45, • Ensure that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented., • Inspect to ensure that all safety, sanitation, energy management, preventive maintenance and other standards are consistently met., • Ensure that all standard operating procedures for revenue and cost control are in place and consistently utilized., • Manage the long-range staffing needs of the department., • Approve the menus proposed by the Chef for all outlets and special events., • Ensure that all legal requirements are consistently adhered to including wage and hour and federal, state and/or local laws pertaining to alcoholic beverages., • Research new products and develops an analysis of the cost/profit benefits., • Develop and implement policies and procedures for food and beverage departments., • Review new techniques for food preparation and presentation in a manner and variety to maximize member and guests satisfaction and to minimize food costs., • Consult with the Chef de Cuisine and other culinary Sous Chefs daily to help assure the highest level of guest satisfaction at minimum cost., • Develop on-going professional development and training programs for food production, and service and bar production/service personnel., • Address guest complaints and advise the General Manager about appropriate corrective actions taken., • Maintain appearance, upkeep and cleanliness of all food and beverage equipment and facilities., • Approve all product invoices before submitting to the accounting department., • Manage physical inventory verification and provide updated information to the accounting department., • Responsible for the proper accounting and reconciliation of the POS (Point of Sale systems) and member revenues., • Maintain records of special events. House counts food covers, and daily business volumes., • Ensure that an accurate reservation system is in place., • Audit and approve weekly payroll, • Approve all entertainment., • Help member clients arrange banquets, luncheons, meetings, and other social functions., • Coordinate event planning with sales & marketing team; arrange for printing of menus, procuring of decorations, entertainment and other special request., • Assist with planning and approving of external and internal marketing and sales promotion activities., • Development and promotion of wines lists and bottle/glass wine sales promotion programs., • Consistently training and advocating handling procedures to insure minimal china breakage and food waste., • Greet guests and oversee actual service on a routine, random basis., • Recruit, train and mentor a high performing Food & Beverage Outlet team & Culinary team., • Foster a culture of excellence, accountability and guest-centric service. Experience & Qualifications / What you will bring • You have 5 to 10 years of experience in Food & Beverage in luxury hospitality., • You held a Director of Food & Beverage position during career preferably at a property with over $50m in annual revenue, • You held a lead management position in Banquets and understand the intricacies of running a busy Banquet Operation, • You preferably have property opening, repositioning or post-renovation experience., • You are data-driven with a strong business sense., • You are curious: you like being up to date with best practices and trends., • Strong business acumen with the ability to think critically, make strategic decisions, and contribute effectively to budgeting processes, • Excellent interpersonal skills with the ability to build strong relationships with internal stakeholders, external partners, and luxury clientele., • Energized by teamwork with Sales, Marketing, Revenue & E-Commerce teams, • Bachelor’s degree in Marketing, Sales, Hospitality, or Business, • You have a strong interest in the Luxury & Hospitality industries., • You have very good verbal and written communication skills in English., • You are legally eligible to work in the United States, • You understand this is not a remote position., • You are bold, agile, collaborative and performance-driven. You lead with impact and empower your teams to go further, together., • To perform this job successfully, an individual must be able physically perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong interpersonal communication skills are a must, as with the ability to thrive in a high stress environment and accommodate constant event order changes throughout the execution of event. Additional Information • The hotel is unable to assist candidates in obtaining work authorization documents., • Visa Requirements: Must be legally eligible to work in the United States.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… Responsibilities will include delivering outstanding guest service to the guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. Listen, record, communicate and deliver food & beverage items based on requests, guest history and preferences. Be enthusiastic and use your talents to sell our experience to our guests. In addition, if you consider yourself a hospitality professional and have a passion for making people happy with your special skills, then this job is surely for you! If you can communicate, coordinate and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Learn and retain food & beverage and menu knowledge, • Take and deliver food and beverage orders, • Use excellent communication skills with guests, staff including verbal, written and body language, • Maintain a clean, hygienic and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc., • Clear tables, carry plates to dishwashing area, • Execute fabulous guest service, • Prepare basic, non-alcoholic beverages such as coffee, water, iced tea, etc., • Enthusiastically describe details of food dishes and beverages at time of delivery to guests You got skills? If you are able to perform the following, then you have come to the right place… • Lift and carry 30 lbs, carry and balance plates, cocktail tray on a regular and frequent basis, • Stand for periods of 8-10 hours, • Work with others like a rock star, while constantly advocating for your guests, • Ability to communicate clearly in verbal and written English, • Comply with all safety and health department procedures, as well as, all state and federal laws, • Maintain a neat, clean and well-groomed appearance per hotel standards, • Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties, • Adhere to hotel policies including but not limited to attendance, safety, behavior Background must-have: • Current, legal and unrestricted ability to work in The United States, • Ability to work a flexible schedule, • High school or equivalent education required., • Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months, • Preferred: 1-2 years’ experience in a full service hospitality establishment #LI-onsite

Job Description Corner Bar is hiring servers! Corner Bar is the acclaimed restaurant from chef Ignacio Mattos at the Nine Orchard Hotel. In a warm, cosmopolitan setting that lends itself to everything from relaxed breakfasts to feasts over martinis and platters of fruits de mer, the restaurant serves generous, elegant dishes inspired by the brasserie tradition, along with a remarkable wine and spirits list. In a rave, New York Times restaurant critic Pete Wells described the restaurant's cuisine as “cooking of a very high order.” Having established itself as an essential New York City dining destination, Corner Bar recently broadened its menu to further celebrate preparations grilled over charcoal, while expanding the restaurant to include the whimsical new Dining Room. Corner Bar is open daily for breakfast, lunch, and dinner, with brunch served on the weekends. The Server will serve the guests while upholding the quality of food, beverage, and service. This person will ensure food and beverage service runs smoothly and that guests have pleasurable dining experiences. Key Focus • Taking guest orders in an accurate and orderly manner., • Making educated menu recommendations to guests., • Ensure all food and beverage orders are fulfilled and uphold quality., • Ensure compliance with occupational, health, and safety standards., • Participate actively during pre-shift meetings., • Participate in restaurant service and team trainings., • Ensure consistent communication with staff members, management, and the kitchen during service., • Ensures all guests consistently receive courteous and efficient service., • Responds positively and promptly to customer concerns and complaints., • Maintains guest satisfaction by monitoring and evaluating food beverage and service offerings., • Communicating any food allergy or special nutrition needs to kitchen staff., • Maintain a welcoming and orderly restaurant environment., • Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service., • Reliably complete all assigned side work., • Follow all company policies and procedures, • Understanding that we require a positive and respectful attitude in the workplace., • Medical, Dental and Vision insurance for full time employees, • Commuter Benefits, • Paid Time Off We are an equal opportunities employer, all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionSummary: Barlume - Lounge is looking for a Cocktail Server who is responsible for serving guests by assisting with food and beverage selections, ringing in and monitoring orders, maintaining dining ambiance and overall cleanliness and presentation of the space. *Table-side/Bottle Service *Nightlife Service Duties and Responsibilities: • Maintains a working knowledge of the cocktail food and drink menu, • Describe various food dishes and beverage recipes to customers, • Uses LDV standards of engagement for all service techniques, • Checks with guests regularly during their experience to confirm satisfaction, • Provides guest check promptly and returns receipt promptly, • Keeps all service and table areas clean, organized, and stocked, • Assists in clearing and pre-bussing whenever possible, • Provide engaged, friendly and attentive customer service to all guests inclusive of eye contact, respectable conversation and smiling, • Comfortable working behind the bar and assisting with making & serving beverages as needed, • Comfortable working in kitchen assisting with plating & serving as needed, • Practice highest regards for safety within all areas and with all materials, • Follow and adhere to all standards set forth by the Department of Health (DOH), • Have knowledge of state and federal liquor regulations pertaining to serving alcohol, • Perform other related activities as assigned by management Qualifications • Must have Table side Service/ Bottle Service experience, • Night life service experience, • Deliver timely and courteous service to LDV Hospitality guests in adherence to our company policies and procedures, • Ability to speak, understand, read and write in English, • Must have basic math skills, • Maintain friendly, helpful and positive attitude at all times, • Strong customer service background, • Ability to have an outgoing, friendly disposition for guest relations, • Working knowledge of the cocktail food and drink menu, • Adherence to company, state, and county sanitation standards, • Strict adherence to posted schedule and clock in/out at times, • Attendance to company meetings and training seminars as required, • Responsible for training and developing new employees to LDV Hospitality’s standards of service, • Adherence to company uniform and grooming policies, • Perform all other related and compatible duties as assigned by management, • Ability to lift at least 30 pounds on a regular basis, • Ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day, • Mobility and manual dexterity appropriate to staff in the Cocktail Server position Work Environment • Ability to withstand a high volume of business and the movement, noise and temperature extremes associated with that volume, • 1+ years experience as a Cocktail Server in a similar caliber establishment, • A high school education is required LDV is a boutique hospitality group that creates authentic and unique restaurant and cocktail bar experiences across the country, both independently and for iconic hotels, inspired by La Dolce Vita, "The Good Life." The mission of LDV is to channel our passion for genuine hospitality into creating charming restaurant and bar experiences. Through our F&B offerings, we bring La Dolce Vita, "The Good Life," to our guests by curating an ambiance of effortless elegance. These experiences elevate and define a true sense of place for our hotel partners. We achieve this with our team of extraordinary people, culinary integrity, and excellence in service.

Job DescriptionPOSITION PURPOSE: We are seeking a hospitality focused and organized individual to join our team as a Butler. The Butler plays a crucial role in delivering the highest standards of service and hospitality to our VIP guests. This position is responsible for greeting and welcoming guests, making dining and entertainment arrangements while satisfying all guest requests. ESSENTIAL FUNCTIONS AND DUTIES: • Plan, coordinate, and execute daily operations to ensure a smooth service., • Review the daily list of VIP arrivals and in-house guests to ensure their rooms are properly prepared upon arrival., • Provide a warm and personalized welcome, addressing guests by name and anticipating their needs., • Assist in the coordination and execution of laundry services, along with daily runs for any items requested by a guest., • Efficiently deliver all room service and hospitality orders to different floors of the hotel in a professional and timely fashion., • Arrange amenities based on guests’ needs, including personal services such as styling, haircutting, manicure, massages, etc., • Provide outstanding service to meet guest satisfaction, which may include serving meals, snacks, tea, hors d’oeuvres, cocktails, and other food and beverage items in guest suites., • Assist with unpacking, organizing and maintenance of guests’ wardrobe, such as polishing shoes, spot removals, brushing, pressing, or performing minor repairs upon request., • Ensure that rooms are well-stocked with amenities and uphold cleanliness standards., • Stock and maintain the VIP suites for any specifications and communicate with all necessary departments to ensure a consistent level of service., • Respond promptly and professionally to any guest complaints or concerns., • Maintain a high level of confidentiality and professionalism., • Ensure compliance with brand standards, hotel policies and guest service procedures., • Perform other duties as assigned by management. KNOWLEDGE, EXPERIENCE AND SKILLS, • Bachelors degree is preferred., • At least 2 years of experience as a Butler, housekeeping, Maitre d’, or Server in a luxury or fine dine environment., • Knowledgeable and proficient in all aspects of food & beverage and personal valet services., • Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management., • Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment., • Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude., • Proficiency in basic computer skills, including knowledge of scheduling software and point-of-sale systems., • Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required., • Commitment to upholding the highest standards of customer service, professionalism, and integrity. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:, • Ability to stand for extended periods and work in a fast-paced environment., • Endurance to withstand long hours of standing, walking, and repetitive motions., • Lift and carry objects weighing up to 50 pounds., • Flexibility to bend, stoop, reach, and perform physical tasks. 0edg7wRsfy

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About The RoleYou'll be the cornerstone of our kiosk activation strategy, leading on-site deployments across North America and occasionally EMEA. Your deep understanding of hotel operations will be invaluable as you analyze reservation data to ensure our kiosks handle every scenario - from simple walk-ins to complex group blocks with routing rules. Working closely with our engineering and customer success teams, you'll translate the intricacies of hotel workflows into product requirements and configurations that actually work in the real world. This means getting hands-on with Opera PMS settings, testing kiosk hardware in our New York office, and being on-site during critical go-lives to ensure smooth implementations. You'll develop the playbooks that allow us to scale across different brands and property types, while training hotel staff to confidently support the technology. Most importantly, you'll be our eyes and ears in the field, helping us understand what hotels really need versus what we think they need. Why This Role MattersThis position is critical to Canary's mission of transforming the guest experience. You'll be the architect of our kiosk deployment strategy, directly impacting thousands of hotels and millions of guests. Your unique combination of operational expertise and technical acumen will shape how the hospitality industry adopts self-service technology. Location & TravelThis is a hybrid role based in our New York office. You'll need to be on-site regularly to work with our hardware lab, collaborate with engineering teams, and manage pre-deployment configurations. Expect 40-50% travel to hotel properties across North America with occasional trips to EMEA.Responsibilities • Lead Onboarding Execution: Own and drive the end-to-end onboarding process for kiosk properties—from qualification through post-go-live support., • Conduct Property Qualification: Collaborate with Customer Success & Engineering to complete technical qualification questionnaires, assess Opera PMS readiness, and participate in go/no-go decisions., • Configure and Pair Hardware: Set up iPads, key encoders, and payment terminals for each hotel. Work closely with the PMS integrations team to meet this goal., • Manage Hardware Shipments: Coordinate kiosk hardware logistics. In the interim (prior to finalizing a logistics vendor), own the shipping process including packaging, configuration validation, and delivery tracking., • Deploy On-Site: Travel to hotel properties for kiosk deployments, lead on-site setup, run test reservations, and ensure successful end-to-end check-in flow with live guests., • Train Hotel Staff: Deliver hands-on training during onsite visits using our standard operating procedures (SOPs). Ensure hotel teams are confident in using and supporting the kiosk post-deployment., • Validate Real-World Readiness: Use tools like the Reservations Visualizer to inspect live reservation data to configure the Kiosk correctly and advise the hotel on operational practices (e.g., group blocks, multiple folios, routing rules, handling OTA virtual cards, night audit processes)., • Surface Product Feedback: Document gaps, issues, and suggestions from the field. Work closely with Engineering and Product to translate hotel operations insights into actionable product improvements.Qualifications, • 4+ years of hands-on hotel operations experience as a Front Desk Agent, Front Desk Manager, Director of Rooms or General Manager., • Expert-level proficiency in Opera PMS as a power user with mastery of operations across all departments (front desk, housekeeping, accounting, reservations, night audit). You should be comfortable performing complex operations like managing shared reservations, setting up routing rules, handling multiple folios, processing refunds, and configuring rate codes. Deep understanding of hotel payment workflows is essential - including authorizations, settlements, deposit handling, and reconciliation processes., • Experience handling the full spectrum of hotel scenarios including group blocks, room sharing, split payments, comp stays, day-use reservations, walk-ins, and complex corporate billing arrangements. You should have knowledge of hotel industry standards and brand requirements for guest check-in/check-out procedures, plus familiarity with common hotel integrations like key card systems, payment terminals, and channel managers., • Comfortable adopting modern tech tools and workflows (Slack, Notion, documentation platforms) with the ability to communicate effectively with engineering and product teams., • Outstanding communication skills to work with stakeholders ranging from hotel staff to executive leadership, • Ability to travel 40-50% of the time for on-site implementations, • Experience with other PMS systems (Maestro, Infor, StayNTouch, Synxis) or hotel technology systems (Channel Managers, Revenue Management Systems, CRS), • Certification in Opera PMS or other hotel systems

Job DescriptionBenefits: • Flexible Scheduling Competitive Compensation Job Summary We are seeking a positive, friendlyFull Time, Overnight Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation

Job Description We are looking for Assistant General Manager (AGM) to help us open our Manhattan cafe! When you step inside of a Tatte Bakery & Café you instantly feel comfortable and inspired. It’s a space where you can be yourself. You will be surrounded by the best of everything: authentic, caring and unique Tatte family members, delicious pastries, savory dishes, fresh ingredients and amazing coffee. Every day we strive to provide our guests with an exceptional experience at every opportunity. If you love and care about people and coffee, we want you! The Assistant General Manager will work with a passionate team of Front of the House team members on an opening, mid or closing shift dedicated to the overall guest experience. In the absence of the GM, the AGM will assume all GM responsibilities. The AGM will work side by side with the front-of-the house team by leading and inspiring them to exceed our guest’s expectations at every opportunity. This will be achieved by providing exceptional service that is authentic, genuine, warm and welcoming while upholding the execution of Tatte service and product standards. Summary of Responsibilities • Supports the GM in ownership of the business and ensuring that the day to day operations run smoothly, • Models authentic, warm guest experience and instills great service in team, • Successfully identifies individuals that embody Tatte’s cultural values and supports recruiting, hiring, and training of new talent to ensure outstanding guest service, • Demonstrates people performance management skills with the ability to identify talent and develop managers and hourly team members, • Possesses capability to lead and navigate hard conversations, • Continuously upholds Tatte brand and visual standards, • Leads team members through effective and efficient operational execution, • Ensures Food Safety in the café, • Supports the GM in café-level change management activities to ensure effective and accurate communication of new product, service and operational information, • Contributes to food, labor and controllable costs that are consistently within company guardrails, • Helps GM to own café administrative requirements, • Ability to work a flexible schedule based on business needs (including but not limited to, days, evenings, weekends, holidays, and as emergencies arise), • Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, and read, • Minimum 1 year of experience working as a manager, preferably in a high-volume, full service and/or polished fast casual restaurant, • Ability to work well under pressure in a fast paced, ever changing work environment, • Excellent verbal and written communication skills, • Highly organized with strong attention to detail, • High integrity and professionalism, • Hospitality Education: B.S. in Hospitality Management and/or A.S. Hotel and Restaurant Management, • Proficient in Microsoft Office including Word, Excel, Outlook, • Previous experience working with UltiPro, Toast - POS System, CrunchTime/TeamworX, • Competitive pay (typically AGM pay ranges from $65k-$77k, depending on experience), • Quarterly bonus program, • Paid vacation and sick time, • 401(k) (with a vesting match), • Free EAP employee assistance programs, • Flexible schedule with no late nights, • Health, dental and visual insurance, • Internal English and Spanish classes, • Free meals and drinks, • Exciting potential for growth Please note that Tatte is an E-Verify employer.

Job DescriptionBenefits/Perks • Flexible Scheduling, • Career Advancement Opportunities Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job Description Butler Hospitality operates the Food and Beverage Departments within our partner hotels throughout the USA, Great locations and conveniently located! We are looking for talented Restaurant Managers to join our growing teams! WHY BUTLER! • Competitive Salary!, • Health, Dental benefits, Vision and a 401k plan match, • Flexible Scheduling, • Provided breakfast, lunch, and dinner shift meals, • Hire, train, motivate, and provide on-going communication to staff to deliver first-class service with unmatched elegance and professionalism while promoting a culture of accountability., • Manage facility and equipment in the responsible areas to make sure they are in complete working order., • Ensures high quality of food preparation and service., • Create a positive work environment that properly represents the Butler brand., • Ensures consistent, high-quality service standards are maintained through effective training and feedback mechanisms., • Evaluate employee performance and build reward and recognition systems., • Produces regular and special reports; maintains required records and files., • Propose staff changes in assigned areas, • Manage vacation requests and staff absences., • Maintains close work relationships with other departments and their leaders to promote feedback, cross training and efficient operations., • 2-4 years of Food & Beverage experience preferred, 2 years in a leadership role., • A well-groomed appearance. Butler Hospitality was founded in 2017 to modernize the hospitality industry. The Company uses a hub and spoke model to acquire and monetize rooms through our digital platform. Butler delivers high quality food and services to hotel guests agnostic of brand, management company or ownership groups. Butler is VC-backed with $50 million+ of funding. The Company is growing rapidly and quickly expanding its footprint across the nation. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Powered by JazzHR W1FcH0zewK

Job DescriptionA bit about usAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US. From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. The impact you'll haveAt Placemakr, our obsession with exceptional service isn’t the only thing that sets us apart – it's our people! As a General Manager, your mission is to challenge, motivate, engage and lead your team to drive operational and budgetary excellence across your Placemakr property. You will embody a people-first mindset and instill accountability, ownership and innovation in every member of your team. Reporting directly to your applicable Area Manager, you will utilize a can-do, strategic and results-oriented approach to ensuring consistent day-to-day operations, financial efficiency, and an unmatched experience for our team members, guests and residents on your property. As a member of our property leadership team, this individual will demonstrate exceptional communication skills and will be a world-class collaborator across property and non-property teams. The General Manager will be a motivational and people-focused leader who is a champion of Placemakr’s Community Norms and leads by example to uphold a culture of top performance across their team, contributing to operational and budgetary excellence. This position is located in Long Island City, NY. The pay for this position range is $95-105K (DOE), plus benefits listed below. This person will be required to have a Fire & Life Safety Director (FLSD) Certificate.What you'll do • Consistently provide an exceptional experience to anyone you interact with by embodying what our teams, guests, residents and partners should think of as a trusted friend, subject matter expert, and local insider., • Foster a "one team" mentality by collaborating effectively with all property and non-property leaders and team members contributing to a cohesive and supportive work environment., • Maintain a safe, secure and compliant environment for leaders, team members and guests by adhering to and driving accountability for established Placemakr and property-specific people, operational and financial policies and procedures, including emergency protocols, scheduling and budgetary reporting expectations, attendance policies and conduct expectations., • Embody Placemakr leadership competencies by driving accountability, developing, motivating, challenging and engaging your team of line-level managers, supervisors and individual contributors, ensuring excellence in people leadership, operations and finances of your property., • In partnership with non-property leadership, provide initial and ongoing training for your team(s) on Placemakr people, operational and financial SOPs and programs., • Own the success of company-wide or property-specific people-related initiatives on your property and provide executional guidance for your leaders that will support hiring, engagement, retention and development of all members of your team., • Collaborate with Placemakr’s PX and TA teams on talent acquisition efforts for your property, including supporting consistent recruiting and hiring processes, and engaging in grassroots or in-person recruiting initiatives to hire top talent., • Own the overall operational success of Front of House, Back of House and administrative/budgetary functions of your property through execution and support of Placemakr SOPs as well as embodiment of our Community Norms., • Partner with your Area Leader and/or non-property teams and use an outside-the-box mindset to ideate and execute on people, operational and/or budgetary solutions that support Placemakr standards., • Utilize Placemakr SOPs and best practices and collaborate with all Placemakrs effectively to ensure your property is consistently meeting or exceeding Placemakr service level and operational standards., • Provide hands-on assistance to all members of your team for issues that require escalated leadership or expertise., • Collaborate effectively with Sales, Revenue, Marketing and applicable non-property teams to drive overall revenue through pricing strategies, occupancy targets, etc., • With support from your Area Leader, drive NOI and overall financial success of your property through controlling expenses, being cognizant of budgetary impacts and following FAA, Owner Relations or other team-specific SOPs and standards set forth, when applicable., • Additional duties and responsibilities, as assigned. What it takes, • A bachelor’s degree, preferably in management, business administration, communications, hospitality or a related field; or commensurate experience in lieu of a formal degree, • 2+ years’ experience in a leadership role within retail, food & beverage, hospitality, multi-family or similar environment, where customer service is at the heart of the operation, • A minimum of 1+ years’ experience of successful multi-department leadership; retail, food & beverage, multi-family or hospitality-focused experience strongly preferred, • Experience with executing on team member relationship issues and retention, engagement, succession planning, performance management and/or growth and development initiatives, • Proven track record with scheduling, training and developing non-exempt employees to maintain exceptional service levels and uphold company standards, • A demonstrated track record of operational success made possible by a true customer-focus, driving team performance, effective decision-making skills and a solutions-oriented mindset, • Previous experience reviewing or managing expenses to a budget with support from leaders or cross-functional partners, • Exceptional verbal and written communication skills and the ability to deliver a message clearly and professionally across varying levels of team members and external partners, • A hands-on leader and world-class motivator who takes an active role in growing and developing their team, • Ability to manage cross-functional relationships, competing priorities and time and resources proactively in a fast-paced, ever-changing environment, • You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right., • Operations Managers will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Operations Managers and an exceptional guest experience., • CPR Certification (if you are not currently certified, this will be required to obtain within a week of start date, paid for by the company)Our benefits & perks*, • Competitive salary, • Quarterly performance bonus program, • Company stock options, • 401k + 4% employer matching program, • Medical, Vision & Dental Insurance plan options, • Flexible Spending Account & Health Savings Account options, • 20 days of paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!, • PTO increases to 25 days per year after 2.5 years of employment, • Up to 8 floating holidays per year so you can celebrate what matters most to you!, • Monthly cell phone reimbursement and health & wellness stipend, • Management Training Program, • Paid Parental Leave, • Paid Life Insurance, • ZayZoon as an option to access your paycheck before your payday

Job Description Service Director Responsible To: General Manager The Place: Nestled in the heart of SoHo at The Mercer, Sartiano’s combines Italian heritage and fare with a modern fine dining experience. Sartiano’s was created by prominent lifestyle architect, Scott Sartiano, with culinary direction from three-time James Beard award winner Chef Alfred Portale. The Cuisine: Alfred Portale will lead the culinary direction as the Chef managing Partner. The uniquely crafted menu hones in on a specialty to set the tone for the fine dining experience. Building off the foundation of offering specialized meats, Sartiano’s establishes itself as an authentic Italian restaurant. The Executive Chef: Chef Chris Lewnes, a Brooklyn-born Italian American, grew up surrounded by the flavors and aromas of Italian American cuisine in central New Jersey. After attending Rutgers University and earning a degree in journalism, Chris decided to embrace his love for cooking and pursue a career in the culinary arts. As fate would have it, Chris was approached by Chef Alfred Portale with the exact opportunity he had been waiting for: the position of Executive Chef at Scott Sartiano's namesake restaurant, Sartiano’s in The Mercer Hotel. Chris is excited to work alongside Chef Portale, a pioneer of New American cuisine, in a legendary location, and finally get the chance to share his love for Italian American cuisine in New York. The Role: The Service Director is a key leadership position responsible for ensuring exceptional guest experiences, overseeing front-of-house operations and maintaining the highest standards of service. The ideal candidate will possess strong leadership skills, staff development strategies through training and an unwavering commitment to hospitality excellence. The Responsibilities: 1. Guest Experience • Ensure all guests receive an elevated, memorable dining experience., • Address guest feedback promptly and professionally, resolving issues to maintain high satisfaction levels., • Cultivate a welcoming and luxurious atmosphere in alignment with the restaurant's brand and standards. 2. Team Leadership and Development • Recruit and train front-of-house staff, predominantly servers., • Conduct regular training sessions to uphold service standards and enhance team performance. 3. Operational Excellence: • Oversee daily service operations to ensure seamless execution, including table management, server scheduling and shift supervision., • Collaborate with the kitchen and bar teams to synchronize service flow and optimize guest satisfaction., • Monitor and maintain the cleanliness, ambiance, and readiness of the dining area. 5. Standards and Compliance: • Ensure compliance with all health, safety, and licensing regulations., • Maintain the integrity of the restaurant's brand by enforcing fine dining service standards., • Stay updated on industry trends and implement best practices to continually elevate the guest experience. Qualifications & Disposition: -Minimum 2 years experience in a related position -Strong knowledge of NYS sanitation regulations and food handling -NYC Food Handler Card strongly preferred -Individual must possess a good work history and stability -Proficient in all aspects of wine and spirits service with great attention to detail -Strong knowledge of food and beverage -Working knowledge of wine and confident speaking on selections -Ability to inspire staff to achieve their potential through structured training and floor presence -Flexible in scheduling and able to work extended hours to meet business demands -Strong financial acumen and strategic planning

Job Description Front Desk Manager Job Description Summary We are seeking a passionate front desk manager to join our team! As the front desk manager, you will oversee the operations of the front desk, manage staff and ensure that guests are greeted with exceptional hospitality! You'll manage reservations, handle guest inquiries, and ensure that all our guests have a wonderful experience. Schedule: • Shifts: 4:00 PM- 12:00 AM, 11:00 PM- 7:00 AM, and 12:00 AM- 8:00 AM, • Qualified candidates MUST have Hilton Brand and Hilton PMS experience, • At least 1 year of Hilton OnQ experience, • At least 1 year of hotel experience, • At least 1 year of front desk experience What you'll do: • Staff management: Hire, train, schedule, and supervise front desk personnel to ensure proper coverage and high- quality service., • Guest services: Oversee all guest interactions, including check-ins, check-outs, and reservations., • Problem resolution: Act as the primary point of contact for guest, responding to inquiries, complaints, and resolving conflicts., • Administrative tasks: Manage the front desk budget, maintain supply levels, keep accurate records of guest transactions, and compile reports for upper management., • At least 2 years of experience in a customer service role., • Strong leadership skills with the ability to motivate and guide a team., • Excellent communication and interpersonal skills to interact with guests and team members in a friendly and professional manner., • Proficient in reservation systems and other commonly used software programs. Detail-oriented with the ability to multitask and prioritize tasks in a fast-paced environment., • High school diploma or equivalent; college degree in hospitality or related field preferred.0-3 Years of

Job DescriptionCompany Description Our Mindset / Who we are • We believe in performance, agility, innovation, fun, collective intelligence, and empowerment., • We take great pride in celebrating successes, yet we do also accept to fail so we can bounce back even stronger., • We are empowered and fully accountable. Everyone is encouraged to take ownership, make decisions and drive impact., • We act as One team. Global, Regions and Hotels build and drive our commercial and marketing strategy together, support each other and grow collectively. We learn from each other, we win collectively.Job Description Duties and Responsibilities: • Primary liaison between guests and Accor Sofitel, • Participate in New Hire Orientation, • Review today, next day arrivals (three days on the weekends), and all departures to research guest information and update guest profiles in Opera, • Communicate with Sales and Marketing team any arriving, in house, or departed guests that might be of interest of the brand or potential frequent clients, • Prepare VIP reports and distribute to the executive Office, • Assign VIP rooms and communicate with all departments, • Participate in daily staff line ups, • Possess the ability to assist staff in all FO job responsibilities – including break coverage and MOD Duties., • Responsible to encourage open communication channels amongst all the Sofitel New York Rooms division, • Coordinates on the day bookings with Reservations. Rooms Controlling – able to block rooms in advance for VIPs, Groups and specific allocations, adding necessary alerts, balancing the house count, with highlighting potential upselling opportunities., • Prepare requests for VIP amenities and ensure communication within all departments for proper delivery, proper placing and look, tracking, and retrieval, • Assist merging profiles, • Consistently communicate with peers with all other properties to share information, initiatives and information about our guests., • Review and maintain all email communication to our guests., • Welcome and greet guests, provide property tours, share the knowledge of our brand, • Assist to maintain the proper Vibe in all public areas, including lighting, music, etc, • Attend morning meetings, • Address guest's complaints and become guests' ally, • Walking public areas being the Sofitel Ambassador and ensuring guests are having a great experience, • Execute, maintain, train, and inspect that Sofitel Standards are followed within the Front Office, • Conduct room inspections for VIP arrivals, • Cover FOM shifts when needed, • Develop and maintain operational standards for all areas of the Front Office = Front Desk, Bell, Reservations, • Support and promote all hotel and company programs, policies and procedures, • Assist in creating a positive team-oriented environment that focuses on the guest, through employee development and motivation, • Build morale and spirit in conjunction with our cultural aspect, • Respond properly in any emergency or safety situation involving the hotel and its guests, • Actively participate in and attend meetings as requested, • Handle projects as assigned to their completion. Must be proactive & take initiative, • Review and obtain feedback from the employees Brand Ambassador: Throughout the hotel we actively seek to employ a unique, diverse and thoughtful group of people that are committed to delivering our unconventional brand of hospitality while also growing with us. • They are committed to and fully comprehend the idea of being of service;, • They do not just delight guests, but excite them–by creating unique, unexpected & memorable experiences;, • They are ambitious, vibrant and social/friendly individuals;, • They genuinely embrace diversity in all forms, interested to have people from all race and gender to be their friend;, • They encourage genuine relationships with guests that enable them to not only preempt needs but foresee desires;, • They have personality and depth;, • They have a desire and unyielding appetite for learning & knowledge—being in-the-know with what is happening in the city and around the world;, • They are creative in areas like music, cinema, art, performance, fashion, design, tech and business;, • They are engaging, socially adept and solution-based individuals able to navigate the scene with confidence and ease;, • They can entertain guests in a compassionate, respectful and meaningful manner;, • They are authentically themselves;, • The successful candidate must have a passionate approach to customer service, a positive attitude, exceptional organizational skills, a strong work ethic, a desire to work as part of a team, a willingness to work hard and to learn, attention to detail and an ability to follow through and complete all tasks., • The candidate should have excellent internal and external customer service skills, the ability to handle all guest needs, concerns, and accommodations along with developing positive relations., • Excellent written and verbal communication skills, strong decision making ability and attention to detail are equally important., • Frequently standing up behind the desk and front office areas, • Carrying or lifting items weighing up to 50 pounds, • Handling various objects, • Communication skills are utilized a significant amount of time when interacting with guests and employees., • Must be able to work nights, weekends, and/or holidays., • Multi-lingual, • Prior work experience in a related area, • College degree or currently studying hospitality, business, management Additional Information Our Culture / Be ALL you are with ALL your Heart At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, open to others and the world around us. • Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company., • We care for the world around us: our teams, our guests, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day., • All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority., • Together, we imagine your future. Our group is large, with many opportunities, and the experiences are infinite., • We dare to question the status quo. We challenge ourselves to always do better. We take risks, we dream the impossible and make it possible., • Hospitality is teamwork, and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say.

Job DescriptionA bit about usAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US. From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. The impact you'll haveAt Placemakr, our obsession with exceptional service isn’t the only thing that sets us apart – it's our people! As General Manager, your mission is to challenge, motivate, engage and lead your team to drive operational and budgetary excellence across your Placemakr property, using your foundational leadership skills and operationally savvy mindset. Around here, things move fast, and no two days look the same (which is how we like it!). You'll dive right in with providing hands-on support when escalated issues occur while instilling accountability, ownership and innovation in every member of your team. Through Manager on Duty shifts and scheduling yourself as flexibly as our operating model, you’ll impactfully lead our teams, engage with our ownership groups and shake up the status quo (because "that's how it's always been done" simply isn't in our vocabulary). If you're curious, resilient and creative in your solutions - while still appreciating a trusted process or two – your success as a General Manager won’t be far behind. Reporting directly to your applicable Area Manager, you will utilize a can-do and results-oriented approach to ensuring consistent day-to-day operations, strong financial performance and an unmatched experience for everyone on your property so we can deliver big on our commitments. In this role, you’ll need to demonstrate exceptional communication skills, providing clarity and building trust across your team and partners, and excel in implementing programs and processes that keep us continuously improving. The General Manager must be fueled by motivating and leading people, championing Placemakr’s Community Norms and embodying accountability to drive a culture of top performance, world-class service and operational and financial excellence. This position requires open availability for flexible scheduling, including evenings, overnights, weekends and holidays, on a rotational basis and as the needs of the business call for it. This position is located in New York, New York. The pay for this position range is XSmall: $108.5k - $113.5k - $118.5k New York - Medium: $148k - $153k -$158k New York - XLarge: $205k - $210k - $215k.What you'll do • Consistently provide an exceptional experience to anyone you interact with by embodying what our teams, guests, residents and partners should think of as a trusted friend, subject matter expert, and local insider., • Foster a "one team" mentality by collaborating effectively with all property and non-property leaders and team members contributing to a cohesive and supportive work environment., • Maintain a safe, secure and compliant environment for leaders, team members and guests by adhering to and driving accountability for established Placemakr and property-specific people, operational and financial policies and procedures, including emergency protocols, scheduling and budgetary reporting expectations, attendance policies and conduct expectations., • Embody Placemakr leadership competencies by driving accountability, developing, motivating, challenging and engaging your team of line-level managers, supervisors and individual contributors, ensuring excellence in people leadership, operations and finances of your property., • In partnership with non-property leadership, provide initial and ongoing training for your team(s) on Placemakr people, operational and financial SOPs and programs., • Own the success of company-wide or property-specific people-related initiatives on your property and provide executional guidance for your leaders that will support hiring, engagement, retention and development of all members of your team., • Collaborate with Placemakr’s PX and TA teams on talent acquisition efforts for your property, including supporting consistent recruiting and hiring processes, and engaging in grassroots or in-person recruiting initiatives to hire top talent., • Own the overall operational success of Front of House, Back of House and administrative/budgetary functions of your property through execution and support of Placemakr SOPs as well as embodiment of our Community Norms., • Partner with your Area Leader and/or non-property teams and use an outside-the-box mindset to ideate and execute on people, operational and/or budgetary solutions that support Placemakr standards., • Utilize Placemakr SOPs and best practices and collaborate with all Placemakrs effectively to ensure your property is consistently meeting or exceeding Placemakr service level and operational standards., • Provide hands-on assistance to all members of your team for issues that require escalated leadership or expertise., • Collaborate effectively with Sales, Revenue, Marketing and applicable non-property teams to drive overall revenue through pricing strategies, occupancy targets, etc., • Drive NOI and overall financial success of your property through owning your property budget, implementing budgetary initiatives and following FAA, Owner Relations or other team-specific SOPs and standards set forth., • Additional duties and responsibilities, as assigned What it takes, • A bachelor’s degree, preferably in management, business administration, communications, hospitality or a related field; or commensurate experience in lieu of a formal degree, • 3+ years’ experience in a leadership role within retail, food & beverage, hospitality, multi-family or similar environment, where customer service is at the heart of the operation, • A minimum of 1+ years’ experience of successful multi-department leadership; retail, food & beverage, multi-family or hospitality-focused experience strongly preferred, • Experience with executing on team member relationship issues and retention, engagement, succession planning, performance management and/or growth and development initiatives, • Proven track record with scheduling, training and developing non-exempt employees to maintain exceptional service levels and uphold company standards, • A demonstrated track record of operational and financial success made possible by a true customer-focus, managing controllable expenses, driving team performance, effective decision-making skills and a solutions-oriented mindset, • Exceptional verbal and written communication skills and the ability to deliver a message clearly and professionally across varying levels of team members and external partners, • A hands-on leader and world-class motivator who takes an active role in growing and developing their team, • Ability to manage cross-functional relationships, competing priorities and time and resources proactively in a fast-paced, ever-changing environment, • You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right., • General Managers will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our General Managers and an exceptional guest experience. Our benefits & perks*, • Competitive salary, • Quarterly performance bonus program, • Company stock options, • 401k + 4% employer matching program, • Medical, Vision & Dental Insurance plan options, • Flexible Spending Account & Health Savings Account options, • 20 days of paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!, • PTO increases to 25 days per year after 2.5 years of employment, • Up to 8 floating holidays per year so you can celebrate what matters most to you!, • Monthly cell phone reimbursement and health & wellness stipend, • Management Training Program, • Paid Parental Leave, • Paid Life Insurance, • ZayZoon as an option to access your paycheck before your payday

Job Description A leading food concept is seeking an Executive Pastry Chef with strong commissary experience to join its Bronx distribution center. This role is critical to overseeing pastry production and supporting large‐scale operations that serve multiple locations. The ideal candidate has a refined culinary background, commissary or production kitchen experience, and a passion for excellence, precision, and innovation in pastry production. Key Requirements • Proven experience as a Pastry Sous Chef or similar leadership role, • Commissary production experience is a must, • Ability to manage large teams and coordinate across multiple shifts, • Strong organizational skills and attention to detail, • Comfortable working in a fast‐paced, high‐volume environment What We’re Looking For • Minimum 5–7 years of professional pastry leadership experience., • Commissary, large-scale production, or hotel pastry kitchen experience required., • Proven ability to manage multiple teams and production lines., • Strong organizational and time management skills., • Excellent attention to detail and commitment to product excellence., • Ability to thrive in a fast-paced, high-volume culinary operation. Compensation & Benefits • Salary: $130,000–$150,000 + discretionary annual bonus, • Comprehensive medical, dental, and vision coverage, • Company-paid life insurance, • 401(k) retirement contribution, • Aflac supplemental coverage, • Teladoc virtual health visits, • Flexible Spending Accounts (FSA), • Commuter benefits, • Employee discounts and access to exclusive perks via Lifemart and Working Advantage This is an extraordinary opportunity for a hands-on pastry professional with strong leadership and large-scale production experience to join a respected culinary organization with a legacy of quality and craftsmanship. Company DescriptionRestaurantZone is one of the fastest-growing national recruiting agencies in the hospitality/restaurant space. We are a research-based retained recruitment agency & hybrid tech company that focuses on key roles for restaurants and hospitality. RestaurantZone has been featured in National Restaurant News and Total Foods Service Magazine and has worked with reputable brands like Red Lobster, Vapiano's, Chick-fil-a, Sbarro’s, McDonald's, Domino's, Cracker Barrel, Google, and Facebook. We are the cutting edge of recruiting with tech-savvy recruiters with over 100+ collective years of experience working on the team. We have hundreds of jobs to fill and grow! Our recruiters work the entire country and focus on all major locations including Los Angeles, San Diego, New York City, Chicago, Miami, Atlanta, Washington DC, Houston, Las Vegas, Denver, Hawaii, and more!RestaurantZone is one of the fastest-growing national recruiting agencies in the hospitality/restaurant space. We are a research-based retained recruitment agency & hybrid tech company that focuses on key roles for restaurants and hospitality. RestaurantZone has been featured in National Restaurant News and Total Foods Service Magazine and has worked with reputable brands like Red Lobster, Vapiano's, Chick-fil-a, Sbarro’s, McDonald's, Domino's, Cracker Barrel, Google, and Facebook. We are the cutting edge of recruiting with tech-savvy recruiters with over 100+ collective years of experience working on the team. We have hundreds of jobs to fill and grow! Our recruiters work the entire country and focus on all major locations including Los Angeles, San Diego, New York City, Chicago, Miami, Atlanta, Washington DC, Houston, Las Vegas, Denver, Hawaii, and more!

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! Do you want your designs to delight 1000s of hotels and millions of users? We're looking for a passionate and innovative Product Designer to join our dynamic team. In this role, you will be at the forefront of designing intuitive, engaging, and aesthetically pleasing digital products that meet both the needs of our clients and their customers. As a key player in our product development team, you'll collaborate closely with Product Managers, Engineers, and other stakeholders to create seamless user experiences across our product lineup. This is a unique opportunity to make a significant impact in the hospitality technology space, improving the way hotels operate and enhancing the guest experience globally.Responsibilities • Research. Talk to customers, dig into data, and unearth insights to help inform design and product decisions, • Analyze. Analyze user and other data sources to generate user journeys, define personas, and create product hypothesis, • Design. Create wireframes, high-fidelity mockups, diagrams, and other artifacts to inform and guide the development of the Canary Technologies products., • Collaborate. Work directly with cross-functional product teams, incorporating decisions, feedback, and tradeoffs into the design., • Iterate. Be comfortable working in an agile, iterative environment and know how to help work towards the ideal design in incremental steps., • Communicate. Vocalize opinions internally and clearly communicate work product and the rest of the organization to build alignment and bring folks along on the design journey., • Take Initiative. Take initiative where you see gaps and help build design thinking and design processes at a fast scaling product companyRequirements, • 4+ Years experience in a product design role developing web experiences, • Experience in B2B (SaaS preferred), • Experience with Figma, Sketch, Adobe Illustrator/Photoshop, Invision, Miro, Mural, and other similar design tools, • Experience building and contributing to design systems/style guides, • Experience with interaction and UI design and the development of mocks/comps, • BA/BS or relevant work experience

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are looking for a highly motivated individual to join Canary's as a Talent Acquisition Manager, responsible for recruiting top talent and ensuring our company attracts, hires, and maintains a strong talent pipeline. The ideal candidate is someone with at least 5+ years of experience at fast growing technology companies, and is an energetic self-starter who is eager to get their hands dirty while building out the talent acquisition function. This opportunity will provide close interaction with senior leaders. We are an organization that strongly believes in meritocracy and performance. There is significant opportunity for advancement and growth in this role, both of which are based on performance and talent. Responsibilities • Collaborate with senior leaders to create a recruitment process and execute such, • Advertise open jobs and post them on various job boards and social media channels, • Conduct proactive candidate sourcing, • Sort and screen candidate resumes, • Schedule phone and in person interviews, • Process position requisitions and process all applications, resumes, and internal job postings, • Utilize, maintain and update ATS to track applicants and improve existing processes, • Administer pre employment testing as required, check references, • Address candidate questions and assist them with the interview process, • Ensure a positive candidate experience, • Own recruiting agency relationships on behalf of every department, • Provide insights on Talent Attraction function (funnel, sources, conversion, retention)Qualifications, • BA/BS in Business Administration or related field or years of experience, • 5+ years of experience in sourcing applicants for SaaS companies for positions including, engineering, marketing, sales, and customer success, • Experience with Lever, LinkedIn Recruiter, Google Suite preferred, • Comfort with ambiguity, autonomy, and responsibility; you enjoy figuring out what needs to be done and then doing it, • Experience in recruiting for fast growing SaaS organizations, • Proven analytical and problem solving skills

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is seeking a visionary Technology Partnerships Lead to spearhead our integration ecosystem and drive strategic alliances with Property Management Systems providers, payment processors, and other critical technology partners. This role is crucial for expanding our market reach, enhancing our product capabilities, and creating seamless integrations that deliver exceptional value to hotel customers. You will identify and prioritize strategic opportunities, negotiate complex agreements, and work cross‑functionally to deliver high‑quality integrations that strengthen Canary’s position as the preferred hospitality technology platform.Responsibilities • Partnership Strategy & Development:, • Develop and execute a comprehensive partnership strategy aligned with Canary’s business objectives and product roadmap., • Identify, evaluate, and prioritize opportunities with PMS providers, payment processors, and hospitality technology vendors through market and competitive analysis., • Build relationships with key decision‑makers at target partner organizations., • Partnership Execution & Management:, • Lead end‑to‑end negotiations, including commercial terms, technical requirements, and legal agreements., • Develop joint business plans with strategic partners, including revenue targets, integration roadmaps, and go‑to‑market strategies., • Manage a portfolio of existing partnerships and drive mutual success and expansion opportunities., • Track and report performance metrics such as integration adoption, revenue impact, and customer satisfaction., • Technical Integration & Product Collaboration:, • Collaborate with engineering and product to define integration requirements and technical specifications., • Oversee technical onboarding for new partners to ensure smooth and timely integrations., • Partner with product management to prioritize partnership‑driven features and enhancements., • Serve as the internal advocate for partner needs and feedback., • Cross‑functional Leadership:, • Partner with sales and customer success to leverage partnerships for acquisition and retention., • Collaborate with marketing on co‑marketing initiatives, joint case studies, and announcements., • Work with legal and finance on agreements, revenue sharing models, and compliance., • Present partnership updates and recommendations to executive leadership., • Market Presence & Industry Relations:, • Represent Canary at industry events, conferences, and partner meetings., • Strengthen Canary’s reputation as a preferred integration partner within hospitality tech., • Stay current on industry standards, emerging technologies, and regulatory changes affecting hospitality payments and integrations.Qualifications, • Required Experience:, • 5+ years in strategic partnerships, business development, and/or product management, ideally in hospitality tech, SaaS, or fintech., • Proven track record negotiating and managing complex B2B partnerships that drive meaningful business results., • Experience with APIs, technical integrations, and modern software architecture., • Strong understanding of the hospitality technology landscape, including PMS systems, payment processing, and hotel operations is preferred., • Technical & Business Acumen:, • Ability to communicate technical concepts clearly to technical and non‑technical stakeholders., • Experience with payment technologies and PCI considerations is highly desirable., • Strong analytical skills to evaluate opportunities based on market potential, technical feasibility, and strategic fit., • Experience building business cases, financial models, and ROI analyses., • Leadership & Communication:, • Exceptional communication and presentation skills with the ability to influence and build consensus across all levels., • Strong project management skills and the ability to manage multiple complex partnerships simultaneously., • Demonstrated success operating in a fast‑paced, ambiguous environment and leading cross‑functional initiatives., • Preferred Qualifications:, • Existing relationships with major PMS providers, payment processors, or hospitality technology vendors., • Experience with marketplace or platform business models.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleIf you're interested in working with us but don't see the right job posted for your skill set, please apply to this listing by submitting your resume! We’re always looking to add hard-working, talented members to our team. One of our Talent Acquisition team members will reach out to you if there's a fit for any of our upcoming roles.We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role: As a Business Intelligence Manager at Canary Technologies, you’ll ensure that business and customer decisions are powered by reliable, trusted data. You’ll build the data models, pipelines, and dashboards that turn complex hospitality data into clear insights, enabling teams across Product, Customer Success, and GTM to move faster and smarter. This role is part of Canary’s Product organization and will report directly to the Product Strategy & Operations Lead. This NYC‑based, hybrid role is hands‑on with SQL and BI tools and focuses on making our data consistently analysis‑ready. Responsibilities • Model & structure: Design clean, performant table structures and semantic layers in our warehouse (e.g., Snowflake) that enable consistent, self‑service analysis., • Data accuracy & trust: Establish data quality checks (e.g., dbt tests/observability), reconcile sources, and monitor KPIs that signal freshness, completeness, and accuracy across dashboards., • Customer data feeds: Own automated data feeds (API/SFTP) and scheduled enterprise reports; maintain reliability and documentation for multi‑property hotel groups., • Cross‑functional partnership: Work closely with Data Engineering to land reliable sources and with Product/CS/GTM to translate requirements into BI solutions that drive decisions., • Dashboards & portfolio analytics: Build and maintain executive‑ready dashboards and Portfolio Analytics for hospitality customers, aligned to field metrics used by hotel teams., • Governance & documentation: Define naming conventions, metric definitions, and documentation so teams can self‑serve with confidence., • Launch enablement: Lead BI readiness for new products/features—from data requirements and instrumentation guidance to launch reporting and training.Qualifications, • Bachelor’s degree in Statistics, Data Science, Engineering or related field (or equivalent experience)., • Advanced SQL skills and strong experience building/operating transformations and pipelines in production., • Hands‑on with the modern data stack: dbt, Airflow/Prefect, and cloud data warehouses (Snowflake/BigQuery/Redshift)., • Proficiency with BI tools (Looker/Tableau/Omni) including dashboard development and semantic/data modeling., • Familiarity with Git and collaborative development workflows (branching, PRs, code review)., • Demonstrated ability to ensure data accuracy and accessibility and to partner with engineering on data design and contracts., • Strong stakeholder and project management skills. Comfortable prioritizing competing requests and meeting deadlines in a fast‑moving environment.

Job DescriptionDescription: Department: Engineering Reports To: General Manager / Chief Engineer Status: Non-Exempt Job Summary The Preventative Maintenance Engineer is responsible for ensuring that all hotel systems, equipment, and guest rooms are maintained in excellent working order through proactive and scheduled maintenance. This position plays a key role in minimizing downtime, improving guest satisfaction, and maintaining compliance with brand and safety standards. The Preventative Maintenance Engineer will execute daily, weekly, and monthly maintenance programs, complete room and system inspections, and document all findings and repairs. The role also includes responding to guest maintenance requests, assisting with minor repairs, and supporting the Chief Engineer in maintaining the overall facility in top operational condition. Qualification Standards Education & Experience • High school diploma or equivalent required., • Minimum 2 years of general maintenance or engineering experience; hotel experience strongly preferred., • Trade license or certification (HVAC, electrical, plumbing, or carpentry) preferred., • Valid driver’s license required with acceptable driving record. Physical Requirements • Long hours may be required., • Must be able to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly., • Ability to stand, walk, climb, kneel, and work in tight spaces throughout the shift. Mental Requirements • Must be detail-oriented, organized, and able to follow preventative maintenance schedules precisely., • Must be effective in problem-solving, anticipating and preventing issues before they impact the guest experience., • Must remain calm and professional under pressure., • Strong communication and documentation skills required.Requirements: Duties & Responsibilities Essential Functions • Conduct scheduled preventative maintenance for guest rooms, public spaces, and building systems in accordance with Avion Hospitality and Hyatt Place standards., • Inspect and maintain HVAC, electrical, plumbing, laundry, kitchen, and pool equipment to ensure proper operation., • Complete assigned PM checklists for guestrooms, including minor repairs such as caulking, touch-up paint, fixture adjustments, furniture maintenance, and appliance testing., • Maintain accurate maintenance logs, inspection records, and work order documentation., • Identify and report potential safety hazards or maintenance deficiencies; assist in correcting issues promptly., • Respond to guest service requests and work orders quickly and courteously to minimize inconvenience., • Monitor and record chemical levels and operational status of pool and spa to ensure compliance with health codes., • Assist in maintaining compliance with fire safety, energy conservation, and OSHA standards., • Participate in hotel safety meetings and training sessions as required., • Ensure all work is performed safely, efficiently, and to brand quality standards. Additional Responsibilities • Support property inspections and quality assurance audits., • Assist with snow removal, landscaping, and exterior maintenance as needed., • Maintain tool inventory and ensure proper use of equipment., • Proactive Problem Solving: Anticipates maintenance needs before breakdowns occur., • Guest Focus: Ensures all work supports the comfort, safety, and satisfaction of hotel guests., • Reliability: Consistently follows schedules, checklists, and reporting procedures.

Job DescriptionJob Details Seahorse NYC is hiring an experienced pastry chef to join our team. We are committed to providing an unparalleled dining experience for our guests and seek a team leader who can positively impact our already thriving business. We are looking for an individual who can be a part of the culinary staff that we have built, who has a passion for pastry. You will coordinate the organization, planning, and quality control of the product as well as the development of employees in the Kitchen’s bake/pastry shop through effective management and leadership to ensure that established cultural and core standards are met. Responsibilities • Assist in the planning and development of menus for the hotel, ensuring the correct preparation and presentation of a consistent level for all food items prepared, • Ensure that sanitation standards as set forth by Four Seasons, local, state, and federal regulations are in compliance, as well as the cleanliness and organization of the kitchen, • Communicate with employees and managers to ensure operational needs are met, as well as attend regular operational meetings to ensure effective coordination and cooperation between departments, • Work harmoniously and professionally with co-workers and supervisors, • Able to type, create recipes, make pick up charts, and any spreadsheet needed to make work efficient., • Ensure food quality is up to standards by inspecting and conducting frequent quality checks, • Inspire and motivate the Team members and conduct any team-building activities., • Floor presence to demonstrate and develop the pastry Team to contribute to the success of the operation, • At least 3 years of Culinary Experience with 1 year of experience in a pastry kitchen, • Proficient in chocolate, bread, and lamination., • Must be creative and innovative to ensure the continuous evolution of offerings, • A successful candidate will have a flexible schedule and be able to work full-time, weekends, overnight, and holidays. They must also be fluent in English and possess legal work authorization in the United States, and having DOH Certification is plus. Mercer Street Hospitality is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Mercer Street Hospitality is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Mercer Street Hospitality are based on business needs, job requirements, and individual qualifications, without regard to race, color, creed, family or parental status, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. Mercer Street Hospitality will not tolerate discrimination or harassment based on any of these characteristics.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is transforming how hotels operate and how guests experience their stay. As Head of Design, you will set a compelling multi‑year design vision and turn bold ideas into durable outcomes that customers feel and the business can measure. You’ll operate at the intersection of strategy and execution: creating clarity from ambiguity, rallying cross‑functional teams, and holding a high bar for craft, accessibility, and reliability. You will treat our design portfolio like a business by owning the KPIs, making focused bets, and iterating quickly based on customer truth and data. If you love raising the bar, inspiring teams, and shipping work that changes trajectories, this role is for you.Responsibilities • Own the end-to-end design strategy across product surfaces spanning Arrivals & Departures, Guest Communications, Payments, and Mobile., • Build, mentor, and manage a high-performing team of designers and researchers. Establish clear career paths and a strong design culture., • Define and evolve Canary’s design system and component libraries across web and mobile. Ensure consistency, quality, and velocity., • Partner with PM and Eng leads to shape problem definition, roadmap, and scoping for initiatives. Drive clarity and outcomes., • Raise quality through strong critique, design reviews, and mechanisms for usability, accessibility, and brand expression., • Lead research and discovery to deeply understand guest, staff, and enterprise stakeholder needs, translating insights into clear product decisions., • Collaborate with Enterprise and Customer Success teams to support chain-wide rollouts and brand standards for global hotel groups., • Establish operational practices for design planning, capacity, and measurement. Instrument the experience to quantify impact., • Represent Design in exec forums. Communicate strategy, tradeoffs, and results with clear narratives and artifacts.Qualifications, • 8+ years in Product Design with 3+ years leading teams directly. Experience operating in B2B or B2B2C SaaS preferred., • Portfolio demonstrating end-to-end systems thinking, exceptional product craft, and shipped work at scale across web and mobile., • Proven ability to recruit, develop, and retain diverse design talent. Strength in feedback, coaching, and org-building., • Strong partner to Product and Engineering. Comfortable in ambiguity, rapid iteration, and enterprise constraints., • Fluency in design systems, accessibility, UX research methods, and experimentation. Familiarity with analytics tools., • Excellent written and verbal communication. Able to align executives and cross-functional partners around crisp narratives and metrics.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a Design Lead to join a team of dedicated product designers and help elevate our product suite to the next level. This role offers the opportunity to shape the design direction of a high-impact, fast-scaling product used by millions of guests and hotel customers around the world. As a design leader, you will drive the full lifecycle of product design, from user research and data analysis to crafting high-fidelity prototypes and implementing scalable design systems. We’re looking for a design professional who combines strategic thinking with executional excellence. You’ll lead design initiatives that shape the future of our product suite and help to establish a culture of design excellence across the company. This is a unique opportunity to make a significant impact in the hospitality technology space, improving the way hotels operate and enhancing the guest experience globally. Come join us and build products that users love, with a company that values your expertise and creativity. Responsibilities • Lead Design Execution: Manage the full design lifecycle, including research, UX flows, interaction design, visual design, and prototyping, delivering intuitive and visually compelling experiences, • Mentor and Develop: Work with a team of designers, fostering their growth and ensuring the delivery of high-quality work. Promote a strong design-first culture, • Establish Standards: Build and maintain scalable design systems and style guides that ensure consistency and enable innovation across products, • Conduct Research: Leverage user research and data analysis to inform design decisions, creating user journeys, personas, and actionable insights aligned with product hypotheses, • Collaborate Cross-Functionally: Partner closely with Product, Engineering, and other teams to deliver solutions that balance user needs, technical feasibility, and business objectives, • Embrace Iteration: Work in an agile, iterative environment, delivering incremental improvements while progressing toward the ideal design vision, • Communicate Effectively: Clearly articulate design concepts and strategies to align teams and stakeholders, fostering understanding and enthusiasmQualifications, • 8+ years of experience in product design, with a focus on developing software solutions across mobile and web surfaces, • Proven experience leading impactful design projects, including expertise in user research, UX/UI design, and building scalable design systems, • Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and Miro.A portfolio showcasing high-quality, user-centered design work across the product lifecycle, • Experience mentoring designers and fostering team growth, with the ability to provide constructive feedback and drive high standards, • Strong communication skills to articulate design decisions and collaborate with cross-functional teams

Job DescriptionPOSITION PURPOSE: We are seeking a hospitality focused and organized individual to join our team as a Massage Therapist. The Massage Therapist plays a crucial role in delivering the highest standard of care and service to all hotel members and guests. This position involves performing scheduled services to heal and relax guests in a luxurious, private, and peaceful environment. ESSENTIAL FUNCTIONS AND DUTIES: • Greet guests warmly upon arrival and ensure all procedures regarding client care and treatments are completed including consultation forms, up to date medical history, signed consent and detailed client treatment records., • Perform scheduled services to all spa guests, while maintaining excellent customer service and care standards., • Ensure that guests receive an efficient, friendly, consistent, and personalized service., • Monitor, operate and maintain services on Book4time POS system., • Manage guest feedback effectively by communicating and sharing with management or related parties., • Monitor and maintain spa supplies, including linens, beverages, and retail products, always ensuring adequate inventory levels., • Work closely with Spa management to identify, train & development needs and opportunities on an ongoing basis., • Respond promptly and professionally to guest inquiries, requests, and concerns, providing accurate information and resolving issues to the best of your ability., • Promote spa services, packages, and retail products to guests, offering recommendations based on their preferences and needs., • Maintain and organize treatment rooms & equipment to ensure a clean work environment., • Adhere to all spa policies and procedures, including hygiene and safety regulations, confidentiality guidelines, and customer service standards. KNOWLEDGE, EXPIERENCE AND SKILLS, • At least 2-3 years of massage therapist experience or training, preferably in a luxury spa, hotel, or wellness environment., • Active New York State Massage Therapy License is required., • Active CPR certification is required., • Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management., • Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment., • Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude., • Knowledge of spa services, various massage techniques, treatments, and amenities preferred, with a passion for wellness and relaxation., • Proficiency in basic computer skills, including knowledge of scheduling software and point-of-sale systems., • Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required., • Commitment to upholding the highest standards of customer service, professionalism, and integrity. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:, • Ability to stand for extended periods and work in a fast-paced environment., • Endurance to withstand long hours of standing, walking, and repetitive motions., • Lift and carry objects, weighing up to 30 pounds., • Flexibility to bend, stoop, reach, and perform physical tasks. Cipriani is an equal opportunity employer. Powered by JazzHR t1p1RWZqbx

Job Description Butler Hospitality is a rapidly growing technology-based Hospitality company. We operate the Food and Beverage Departments within our partner hotels. We are currently seeking talented Full-time & Part-time food expeditors to join our team at Hotel Indigo Brooklyn in NY, NY. US-based position and authorized to work in the US You will • Prioritize with cooks food timing for being delivered for room service and orders, • Control efficient volume flow for guest experiences, • Package food for all delivery & room services, • Familiarity with Food & Beverage delivery practices and handling methods, • Ability to work with minimal supervision., • Health, dental benefits, and a 401k plan., • Uniforms & paid training, • Provided Lunch/dinner, • Compensation: from $18 per hour, depending on experience Please prepare: • Resume (if possible), • 2 forms of ID, • References (with name, phone number, and/or email address), • Proof of COVID-19 vaccination or willingness to receive vaccination is required Butler Hospitality is a tech-driven hospitality company that has redefined room service. We take over the Food & Beverage Departments for our hotel partners and run their room service operations. From our scratch kitchens, we source high-quality ingredients to provide the finest room service experience for our hotel guests. We currently service over 40,000 rooms in some of the most popular cities in America, New York City, Chicago, and Miami. In our upcoming year, we will expand our operations from Washington D.C to Denver. Please visit our Instagram and LinkedIn for more information and updates. #LI-DNI Powered by JazzHR GjQFbzAXs4

Job Description Butler Hospitality operates the Food and Beverage Departments within our partner hotels throughout the USA, Great locations and conveniently located! We are looking for talented Restaurant Managers to join our growing teams! WHY BUTLER! • Competitive Salary!, • Health, Dental benefits, Vision and a 401k plan match, • Flexible Scheduling, • Provided breakfast, lunch, and dinner shift meals, • Hire, train, motivate, and provide on-going communication to staff to deliver first-class service with unmatched elegance and professionalism while promoting a culture of accountability., • Manage facility and equipment in the responsible areas to make sure they are in complete working order., • Ensures high quality of food preparation and service., • Create a positive work environment that properly represents the Butler brand., • Ensures consistent, high-quality service standards are maintained through effective training and feedback mechanisms., • Evaluate employee performance and build reward and recognition systems., • Produces regular and special reports; maintains required records and files., • Propose staff changes in assigned areas, • Manage vacation requests and staff absences., • Maintains close work relationships with other departments and their leaders to promote feedback, cross training and efficient operations., • 2-4 years of Food & Beverage experience preferred, 2 years in a leadership role., • A well-groomed appearance. Butler Hospitality was founded in 2017 to modernize the hospitality industry. The Company uses a hub and spoke model to acquire and monetize rooms through our digital platform. Butler delivers high quality food and services to hotel guests agnostic of brand, management company or ownership groups. Butler is VC-backed with $50 million+ of funding. The Company is growing rapidly and quickly expanding its footprint across the nation. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Powered by JazzHR g2h02Odidk

Job DescriptionAbout Us Established in 1984, Nike Communications is a female-founded creative communications firm specializing in the marketing of prestige brands. We create meaningful connections between some of the world’s most iconic brands and their audiences by utilizing diverse perspectives to develop culturally relevant client campaigns. We believe differences fuel the creative spirit; that by embracing diverse perspectives and cultures, innovation can flourish, and creativity will shine through in each story we tell. DEI Statement Differences fuel the creative spirit. At Nike Communications, we recognize that diversity, equity, and inclusion are critical components to our success, and we are deeply committed to creating a workplace that values and supports the unique talents and perspectives of every individual. We are passionate about building an agency that truly reflects the diversity of our world, and we firmly believe that fostering a culture of inclusivity and equity is a fundamental responsibility shared by everyone within our agency. More About the Role Join our Travel team as an Account Supervisor! Dive into a dynamic role, working on a variety of accounts. Your chance to fuel the creative spirit starts here! For this role we are open to both NY-based candidates to work hybrid in our NY office, or MIA-based candidates to work remotely, but close to some of the brands on the team. Responsibilities • Strategic Media Pitching: Proactively pitches media, focusing on feature storytelling across brand moments/activations/announcements, securing thought leadership, and other business and financial feature stories. Ideating creative pitch angles and seizing opportunities to integrate clients into ongoing news and cultural conversations, driving impactful media coverage, • Collaborative Strategy Development: Partners closely with senior management to develop and implement strategy and plans for all accounts, • Client Relationships Management: Develops and manages client relationships and media strategies, serving as the primary point of contact for client inquiries and issues. Escalates concerns to senior leaders when necessary, ensuring prompt resolution and client satisfaction, • Professional Experience: Bring a minimum of 4 years of full-time experience in PR and media relations; with at least 2 years of experience managing an account in the hotel/hospitality space, • Account/Client Management: At least 2 years of experience managing the day-to-day communications with the clients and can comfortably lead meetings and answer questions, • Leadership Skills: At least 2 years of experience mentoring and developing junior staff members, showcasing the ability to nurture talent and foster growth within a team environment, • Track Record of Success: Demonstrates a proven track record of delivering high-quality stories across various media platforms, highlighting effectiveness and impact in securing feature story coverage, • Media Landscape Mastery: Possesses a comprehensive understanding of the media landscape, including print, online, broadcast and new-media (i.e. podcast) channels, enabling effective media outreach and engagement, • Build & Maintain Lasting Relationships: Cultivates and maintains genuine relationships with top media outlets, fostering trust and mutual respect. Your ability to connect with others strengthens our network and enhances our clients’ reputation, • Travel Flexibility: Embraces opportunities to travel for work-related events or meetings, allowing for engagement and collaboration across diverse settings., • Commitment to Diversity, Equity and Inclusion: Embodies the values of diversity, equity, and inclusion; demonstrates self-awareness, cultural competency, and the ability to work with people from diverse cultures and backgrounds. Benefits • Health Benefits: Options for medical coverage through UnitedHealthcare, and Dental and Vision coverage through Principal, • Financial Security: Contribute to 401(k) plan for retirement with the potential agency contribution via year-end profit sharing, • Time Off: Enjoy 15 vacation days, with an extra day off on your birthday month, • Holiday Closure: Agency closed between Christmas and New Years for a well-deserved break, as well as 10 other holidays throughout the calendar year, • Summer Flexibility: Summer Fridays offer shorter work hours from Memorial Day to Labor Day, • Family Support: Benefit from 12 weeks of paid parental leave and formal policies to support working parents, • Phone Expenses: Receive cellphone reimbursement, • Technology: Company provided laptop and accessories, along with IT support, • Bonuses: Potential for discretionary end-of-year bonuses, • Agency Bonding: Engage in happy hours and our annual agency-wide offsite for camaraderie and celebration Nike Communications, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Nike Communications, Inc. is committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs, and activities. #LI-Hybrid Powered by JazzHR 5e0TjYWW5N

Job DescriptionDescription: Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivaled service that is greatly admired. On a leafy stretch of the Upper East Side, just moments from Central Park, a New York icon returns. Once a discreet address, The Surrey has been reimagined as a Corinthia hotel, where Manhattan glamour is paired with considered design, warm hospitality and a deep connection to its neighborhood. Rooted in heritage and attuned to the present, The Surrey, A Corinthia Hotel invites a new generation to experience the Upper East Side with the ease of a local and the elegance of a classic. The Assistant Director of Finance The Assistant Director of Finance role exists to assist responsibility for all accounting and financial requirements of his/her company, also for providing financial support, advice and expertise to the Managing Director and hotel team, with the aim of maximizing value. The main responsibilities of a Assistant Director of Finance are managing the accounting records and financial reports, providing an effective control, developing best practice financial accounting and control procedures, supporting, advising and developing his/her team. Summary of Responsibilities • To regulate, supervise and implement a timely, full and accurate set of accounting books of the company reflecting all its activities in a manner commensurate with the relevant legislation and regulation and subject to internal guidelines set from time to time by the company’s management., • To effectively lead and supervise all the team members in finance including Sr. Staff Accountant and purchasing and other positions as mandated by the Director of Finance (DOF)., • To implement continuous financial audit and control systems to monitor the performance of the hotel, its flow of funds, the adherence to the budget, the expenditures, the income, the cost of sales and other budgetary items., • Assist to timely, regularly, and duly prepare and present to management, financial statements and reports as required by the operations of the company., • Maintain checkbook accounting to match forecasts. Do monthly round ups with all department heads to ensue that they are keeping in line with forecasts/budgets., • Help DOF in generating where needed the weekly owners and operational forecast reports and other reports as mandated by the hotel’s Managing Director., • Assist DOF with recruiting, developing and managing skilled financial and purchasing teams to achieve established objectives., • Management and control of cashflow reporting and forecasting, ensuring use of funds maximized, cash availability to service debts as they fall due and that covenants are observed., • Assist DOF and hotel’s Executive team to prepare and present an annual budget, other budgets, financial plans, business plans, feasibility studies, and all other financial and business documents as may be required from time to time by the company., • Effective communication to management concerning financial and purchasing matters., • Management of the accounting system to ensure detailed capture revenue, expenditure and balance sheet items to enable meaningful reporting.Requirements:, • 2-5 years as a Assistant Director of Finance in Hospitality, • Detailed knowledge of hotel accounting and systems, • Proficient with Excel and other office applications, • Great communication skills, • Sun Accounting desirable, • Birchstreet Purchasing desirable, • Relevant Degree

Job Description We are looking for a Service Director to join our team here at WS New York. WS New York is a restaurant and private club concept in Hudson Yards. WS New York has unparalleled access to the finest wines and spirits, world-class dining, and one-of-a-kind cultural events. This is a truly unique destination bound to become one of the world’s most coveted private clubs and restaurants. This is an incredible opportunity to be a part of a team of passionate hospitality professionals. At WS New York, our company culture supports the growth and development of our Team Members and provides opportunities for education and advancement in the hospitality profession. We offer a comprehensive benefits package, including medical/dental/vision, and paid time off after a required waiting period. We are extremely excited to build this team and create memorable experiences for all.Responsibilities:- Managing the daily operations of the Club and Tavern while maintaining a consistent management presence during service.- Oversee creating, teaching, and maintaining service standards of both The Tavern and The Club. • Being able to uphold our service standards while growing the culture at WS., • Affective at teaching product knowledge and being able to inspire a team to do more and achieve twice as much every day., • Controlling labor via schedule control and effective management of the business., • Leading from the front in creating memorable experiences for guests and staff alike., • Creating a strong regular base in The Tavern and maintaining and building a healthy membership in the club, • Maintain a high level of hospitality and professionalism with each Team Member, guest, and club member Qualifications: • Experience working with a door team in a fine dining and/or hotel environment, • Positive attitude, a sense of responsibility, and ownership of the position, • Appetite for creating memorable experiences for our guests and members, • The ability to stay calm and positive under pressure, • Detail oriented with writing, communication, and phone etiquette skills, • Team oriented with a strong sense of punctuality, reliability, and professionalism, • Computer literacy and proficiency with Microsoft Office, • Demonstrate a sense of urgency, strong work ethic, ability to mentally prioritize and stay organized in a high volume atmosphere, • Must display the image and philosophy set forth by the owner and restaurant management, • Fluent in both written and spoken English, • Be able to safely lift and easily maneuver items up to 30 pounds, • Be able to work in a standing position for long periods of time, • Must be comfortable with repetitive motions (such as walking, bending and standing) In accordance with the NYC Covid-19 Vaccine Mandate, all food establishment employees are required to show proof of Covid-19 Vaccine. WS New York provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job DescriptionBuilding A Brand Starts With Our Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Job Location: Jersey City, NJ (hybrid - 3x a week in office, subject to change to 5 days at any time) What You Would Get To Do The Project Manager, Hospitality Events will support the Firm's hospitality strategy by having excellent communication and organizational skills and the ability to successfully manage stakeholder relationships. This person will be expected to gain knowledge of the firms current Hospitality Commitments, Sports and Entertainment venues nationwide, and build relationships with key business partners. Limited domestic travel may be required with this role. Your Contributions • Business Strategy and Management, • Conduct research and create presentations for internal review, • Support in development of creative ideas for new and existing hospitality events, • Design, develop and present strategic program recommendations, • Marquee Hospitality Events, • Assist with budget and spend management, ensuring accurate tracking and reporting through internal systems, • Support contract negotiations and assist with approvals and communication throughout the process, • Assist with the coordination for hospitality events, including transportation, hotel, venue, and food and beverage arrangements, as well as managing gift selection, • Create agendas, attend update meetings, and ensure effective communication with internal and external clients, • Help coordinator event-related communications, including invitations, RSVPs, ticket distribution, and other materials, • Participate in site visits and support overall event execution to ensure seamless logistics and attendee experience, • Firm Ticketing, • Work Closely with the internal ticketing team on ticket allotments and connectivity to Hospitality Events, • Join weekly calls to build relationships with key stakeholders, • Administration / Financial Support, • Manage internal accounting systems for hospitality events, • Pay invoices, • Manage approvals, • Manage payments against budgeted costs, • Facilitate calendars, meetings and other communications with internal and external clients, • Support in managing vendor relationships, • 5-8+ years' experience in event management focused on Sports and Entertainment (specifically professional tennis, golf, baseball, football, etc.), • Bachelor's degree preferred or equivalent practical experience, • Experience in the management of ticketing systems a plus, but not required, • Work experience inside a Sports and Entertainment venue a plus, but not required, • Good working knowledge of MS Office Suite, • Highly organized with excellent time management skills to handle multiple tasks and meet strict deadlines, • Ability to establish relationships and maintain a positive rapport with clients, vendors and suppliers, • Knowledge of Sports and Entertainment Venues preferred, but not required, • Creative problem solver, resourceful, team player, • Calm and flexible approach to handling the pressure and stress of ever-changing demands, • Ambitious and proactive, • Willing to travel when required At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth: • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: 3 days required in the office (NYC). Subject to change to any time. What You Would Get To Do: In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Project Manager will consistently deliver exceptional service to our high-touch clients in the Financial Industry through excellent project management and creative solutions. This position will support virtual, in-person and hybrid events which include but are not limited to; internal programs, client-facing events including conferences, hospitality, thought leadership, sporting, and cultural programs. Your Contributions • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating, and managing site selections, contract management for venues and suppliers, • Coordinate registration, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work with the team to ensure adherence to the client's standards of operation and policies; ensure compliance and risk guidelines are followed, • Travel (when applicable, approximately 20-40% annually) for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events, • Post event wrap up including final attendees, budget reconciliation, observations, suggestions for following year, as well as client debriefs for year over year improvements, • Co-plan with colleagues and the client on larger scale programs; strong team player, • Create and closely monitor value adds at every opportunity and demonstrate commercial awareness, • Share knowledge of best practices, new suppliers, services and venues, • 5 – 7 years' event coordination experience, preferably in a corporate or financial services environment, • Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events, • Experience in working with and managing senior clients, • Bachelor's Degree preferred, • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively, • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines, • Virtual event experience required – Webex and Zoom experience a plus, • Willingness to help mentor junior team members or train new joiners, • Leadership/influencing/negotiation and decision-making skills, • Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions, • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles, • Strong client management skills, • Strong oral and written communication skills, • Ambitious, proactive and highly organized, • Willing to travel to various locations for site-visits and on-site management of events, • Experience working with large and complex databases preferred, Cvent experience preferred, • Proficient with Microsoft Office, • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure Please note the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description Company Description CIVILIAN is a bold new concept for the cultivated traveler, offering a guest-directed hospitality experience through cutting-edge technology, exquisite design, and boutique best practices. We cater to value-oriented, experience-hungry guests with a focus on utility and function. CIVILIAN aims to redefine the hospitality experience with an elegant blend of form and empowerment for today's discerning traveler. Role Description This is a full-time, on-site role based in the New York City Metropolitan Area for a Senior Sales Manager. The Senior Sales Manager will be responsible for leading the sales team, developing sales strategies, and achieving revenue targets. Day-to-day tasks include managing client relationships, identifying new business opportunities, conducting market research, and overseeing sales operations. The role requires strong leadership and communication skills to drive team performance and client satisfaction. • Selling Group and Transient guest rooms, managing accounts, conducting site inspections and meetings and solicits and generates business, • Preparing and presenting effective and detailed proposals, maintaining well organized documentation and reports, and coordinates customer service requirements as appropriate, • Participate in sales and event meetings and other staff meetings, • Organize and participate in client entertainment/FAM's, special promotions, tours, site inspections, and tradeshows/conferences, • Assist in creating and implementing special promotions relating to direct sales segments, • Accurately prepares Requests for Proposals (Group and Transient) in a timely manner, • Maximize sales occupancy and rates in conjunction with hotel operations to increase profits, • Prospect new business using a wide variety of sales methods, including but not limited to phone calls, outside sales calls, attending tradeshow and conferences, and active participation within the industry to strengthen and expand customer base and brand awareness, • Maximize sales occupancy and rates in conjunction with hotel operations to increase profits by increasing group and business transient room sales, • Generate and secure business through aggressive sales efforts that will include proactive solicitation of national and local corporate business from personal and existing CIVILIAN Account base, • Establish and build successful relationships that generate sales opportunities, • Effectively communicate client requirements, ensuring all information is accurate between client and hotel, • Ensures business is turned over accurately and in a timely manner to ensure high-level service delivery, • Collaborate closely with the Call Center Reservation team on administrative responsibilities and conduct periodic audits of the call center operations, • Analyze and conduct market research to fully understand competitive set, market conditions, and current trends to maximize revenue and hotel's market position, • Negotiate, prepare and execute contracts that meet the hotel's business plan objectives, • Assist Director of Sales & Marketing in the preparation and implementation of the sales and marketing plan, including the strategies and action plans covering assigned market segments to generate revenue for the hotel, • Assist Director of Sales & Marketing in the budgeting and forecasting process, • Problem solve and develop solutions to meet client's important requirements/needs, • Maintain or exceed sales goals as assigned by DOSM, • Experience in sales management, developing sales strategies, and achieving revenue targets, • Strong leadership and team management skills, • Proficient in client relationship management and identifying business opportunities, • Experience in conducting market research and overseeing sales operations, • Excellent written and verbal communication skills, • Ability to work on-site in the New York City Metropolitan Area, • Bachelor's degree in Business, Marketing, or related field, • Experience in the hospitality industry is a plus Knowledge: • Knowledge of general hotel operations., • Working knowledge of Microsoft Office produce including Word, Excel, Powerpoint and Publisher, • Strong organizational skills., • Strong communication and interpersonal skills. Physical Requirements: • Must be able to sit or be stationary for long periods of time. Must be able to move up to 25 pounds. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job and are subject to change or modification without prior notice. This position is classified as non-exempt (per the Fair Labor Standards Act) and is not subject to overtime, by Federal and State Regulations. This job specification should not be construed to imply that these requirements are the position's exclusive standards. Incumbents will follow any other instructions and perform related duties as their supervisor may require. The CIVILIAN Hotel is an Equal Opportunity Employer. All employment decisions are to be made without regard to race, color, age, sex, gender, sexual orientation, gender identity or expression, pregnancy, religion, creed, marital status, transgender status, partnership status, familial status, national origin/ancestry, alienage or citizenship status, mental or physical disability or medical condition, handicap, military status, veteran's status, genetic information, unemployment status, status as a victim of domestic violence, status as a victim of sex offenses or stalking, employment status, sexual or reproductive health decisions, or any other status protected by federal, state, or local law ("Protected Characteristics").

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Night Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”… This position will be responsible for the overnight operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgment and initiative in the course of carrying out overall responsibilities. Benefits • Medical, Dental, Vision, • 401K - after one year, • Tuition Reimbursement, • Bonus Eligible, • Always treats guests with courtesy and respect in a variety of situations., • Displays honesty & integrity., • Oversees the Front Office Department – Lobby Hosts., • Conducts pre-shift meetings., • Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings., • Motivates and develops team members., • Maximizes room sales, room revenue and profit., • Delivers outstanding service and creates memorable experiences., • Assists in leading and supervising the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins., • Embraces and effectively lives Arlo Hotels values and culture., • Assigns, coordinates, and supervises work activities of Lobby Hosts., • Trains, mentors and develops Lobby Hosts. Monitor labor costs by reviewing daily schedule vs. occupancy and daily operational demands., • Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed., • Conducts performance reviews with reporting team members., • Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff., • Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews., • Manages same day rooms inventory and rate yielding., • Takes personal responsibility for correcting service problems and creates memorable guest experiences. Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: • Hospitality Diploma or Degree preferred., • Minimum 2 – 3 years in a management position., • Hospitality or customer service., • Opera experience. Salary $68,000 - $73,000 annual salary We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description This is a remote position. We are seeking an outgoing individual for our Cruise Coordinator position. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This position is great for anyone who absolutely loves to travel and help others. Roles & Responsibilities · Research, Create, and Execute exceptional itineraries for clients · Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs · Complete ongoing training to earn and maintain certification to book travel · Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations · Review budgets, and plan trips according to client’s budget constraints · Create promotional materials to utilize · Monitor restrictions on travel that come and go · Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc…) · Effectively communicate with clients pre/post travel · Handle issues that may arise during the bookings and/or travel for clients · Network with tour operators regarding packages that you can possibly offer to clients · Part Time or Full time Requirements Requirements · Must be at least 18 years of age, and be authorized to work within the US. · Must be able to effectively communicate with clients (strong sales background a plus) · Must have a smartphone with internet access, computer/laptop recommend but not required · Personal travel experience is a huge plus, however not required · Previous experience in customer service or hospitality also a plus, but not required Benefits Perks · Work from the comfort of your own home. · No commute and more flexibility. · Part-time or Full-time available. · Discounted Travel and Perks

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies, adhering to company SOP’s. Performs massage services offered on spa menu, using proper draping techniques, while maintaining the highest level of professionalism. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures., • Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Provide knowledgeable and thorough massage therapy and body treatment services, while demonstrating professionalism, respect, and sensitivity to guest needs., • Provide guest consultation and personalized recommendations, based on guest’s needs, as well as sell and upsell retail products and enhancement treatments., • Responsible for fostering client relationships to enhance satisfaction, ensure repeat business, and support client retention initiatives., • Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas., • Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines., • Provide guests with a tour of the spa facility, as needed., • Communicate guest complaints or any maintenance issues to Spa Management., • Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities., • Must have a current NY Massage Therapy License., • Must have at least 1-3 years’ experience in a Massage Therapist position, preferably in a luxury hotel/resort environment., • Knowledge of Massage Theory, Anatomy, and Physiology., • Must be polished, professional, and have a strong command of both written and verbal English., • Must be organized, proactive, and possess a strong attention to detail., • Basic computer software skills, including Microsoft Office., • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off This is a hourly vs commission position. The anticipated commissions earned for this role translates to an hourly pay range of $16.00 to $55.00, not including gratuity. This rate and pay structure is only applicable for jobs to be performed at Sisley Spa at The Dominick Hotel. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Employee Partners are guaranteed at least minimum wage for the hours worked during a given two week payroll period. The Employee Partner will be paid either this wage guarantee total or the total rate of pay per treatment(s) whichever amount is greater (calculated by hours worked during the payroll week). Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Job Description [For best results, please ensure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] This is a full-time position with an annual salary of $90,000. Some flexibility is required for social events and scheduling emergencies. Are you passionate about delivering best-in-class service in a luxury setting? NFC Amenity Management, the nation's leading provider of amenity and hospitality services, is seeking a dynamic Lifestyle Director to oversee amenity operations at one of New York City’s premier residential communities. This role is a unique opportunity to lead a high-performing team and curate exceptional experiences across fitness, spa, and pool services in a luxury high-rise setting. Key Responsibilities • Oversee daily operations of on-site residential services, including fitness, spa, and pool facilities., • Serve as the visible leader of the operation, exemplifying its core values and setting the standard for service excellence., • Manage, motivate, and train a team of amenity professionals to ensure a culture of excellence, accountability, and proactive customer service., • Oversee and track staff attendance and job performance to ensure service standards are met., • Create and maintain weekly, monthly, and quarterly reports, simplifying the process when needed., • Collaborate with property management and residents to deliver engaging lifestyle programming and resident events., • Identify trends, needs, inefficiencies, and opportunities for improvement., • Set and enforce service expectations, SOPs, and performance standards across all departments, and act as the point of contact for escalated concerns., • Ensure facility standards, cleanliness, safety protocols, and equipment maintenance are upheld., • Adhere to and enforce OSHA and Department of Health regulations and safety standards., • Participate in budget management and staffing planning, setting and maintaining goals., • Proactively identify and recommend necessary repairs and potential facility upgrades., • 3+ years of experience in hospitality or amenity operations, preferably within luxury residential, hotel, or spa settings, • Proven leadership experience managing multidisciplinary teams (fitness, spa, pool, or concierge), • Exceptional interpersonal, communication, and organizational skills, • A passion for delivering outstanding resident and guest experiences, • Experience implementing service standards and team training initiatives At NFC, we give the best of ourselves every day. You’ll be joining a national team recognized for innovation, service excellence, and creating elevated residential lifestyles. We offer: • Competitive compensation, • Professional development opportunities, • A supportive leadership team and growth-oriented culture Check out our website at nfcam.com and join our Social Networks: Benefits • Weekly Pay!, • Paid Training., • A long list of discounts and benefits is available to all employees., • Cellphone and other reimbursements for some applicable positions., • State-required healthcare benefits are available to qualifying employees in applicable areas., • Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas., • Start earning generous paid time off as of your first day., • Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. #ZR At the time of this ad, the pay is $90,000. Similar positions have been posted for other locations at $95,000 to $100,000. Company DescriptionSince 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between. The difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services. NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.\r\n\r\nThe difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.\r\n\r\nNFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.

Job Description COMPENSATION: 25% Service Commission vs hourly + 20% Service Charge + 10% Retail Commission COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies, adhering to company SOP’s. Performs massage services offered on spa menu, using proper draping techniques, while maintaining the highest level of professionalism. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures., • Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Provide knowledgeable and thorough massage therapy and body treatment services, while demonstrating professionalism, respect, and sensitivity to guest needs., • Provide guest consultation and personalized recommendations, based on guest’s needs, as well as sell and upsell retail products and enhancement treatments., • Responsible for fostering client relationships to enhance satisfaction, ensure repeat business, and support client retention initiatives., • Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas., • Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines., • Provide guests with a tour of the spa facility, as needed., • Communicate guest complaints or any maintenance issues to Spa Management., • Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities., • Must have a current NY Massage Therapy License., • Must have at least 1-3 years’ experience in a Massage Therapist position, preferably in a luxury hotel/resort environment., • Knowledge of Massage Theory, Anatomy, and Physiology., • Must be polished, professional, and have a strong command of both written and verbal English., • Must be organized, proactive, and possess a strong attention to detail., • Basic computer software skills, including Microsoft Office., • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies, adhering to company SOP’s. Performs massage services offered on spa menu, using proper draping techniques, while maintaining the highest level of professionalism. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures., • Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Provide knowledgeable and thorough massage therapy and body treatment services, while demonstrating professionalism, respect, and sensitivity to guest needs., • Provide guest consultation and personalized recommendations, based on guest’s needs, as well as sell and upsell retail products and enhancement treatments., • Responsible for fostering client relationships to enhance satisfaction, ensure repeat business, and support client retention initiatives., • Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas., • Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines., • Provide guests with a tour of the spa facility, as needed., • Communicate guest complaints or any maintenance issues to Spa Management., • Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities., • Must have a current NY Massage Therapy License., • Must have at least 1-3 years’ experience in a Massage Therapist position, preferably in a luxury hotel/resort environment., • Knowledge of Massage Theory, Anatomy, and Physiology., • Must be polished, professional, and have a strong command of both written and verbal English., • Must be organized, proactive, and possess a strong attention to detail., • Basic computer software skills, including Microsoft Office., • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off This is a hourly vs commission position. The anticipated commissions earned for this role translates to an hourly pay range of $16.00 - $55.00, not including gratuity. This rate and pay structure is only applicable for jobs to be performed at 111 SKIN SPA/CLINIC at The Plaza Hotel. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Employee Partners are guaranteed at least minimum wage for the hours worked during a given two week payroll period. The Employee Partner will be paid either this wage guarantee total or the total rate of pay per treatment(s) whichever amount is greater (calculated by hours worked during the payroll week). Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Job Description Butler Hospitality is a rapidly growing technology-based Hospitality company. We operate the Food and Beverage Departments within our partner hotels. We are currently seeking talented Full-time & Part-time food expeditors to join our team in NYC, NY. US-based position and authorized to work in the US You will • Prioritize with cooks food timing for being delivered for room service and orders, • Control efficient volume flow for guest experiences, • Package food for all delivery & room services, • Familiarity with Food & Beverage delivery practices and handling methods, • Ability to work with minimal supervision., • Health, dental benefits, and a 401k plan., • Uniforms & paid training, • Provided Lunch/dinner, • Compensation: from $18 per hour, depending on experience Please prepare: • Resume (if possible), • 2 forms of ID, • References (with name, phone number, and/or email address), • Proof of COVID-19 vaccination or willingness to receive vaccination is required Butler Hospitality is a tech-driven hospitality company that has redefined room service. We take over the Food & Beverage Departments for our hotel partners and run their room service operations. From our scratch kitchens, we source high-quality ingredients to provide the finest room service experience for our hotel guests. We currently service over 40,000 rooms in some of the most popular cities in America, New York City, Chicago, and Miami. In our upcoming year, we will expand our operations from Washington D.C to Denver. Please visit our Instagram and LinkedIn for more information and updates. #LI-DNI Powered by JazzHR naN3fleMyG

Job Description Butler Hospitality is a rapidly growing technology-based Hospitality company. We operate the Food and Beverage Departments within our partner hotels. We are currently seeking talented Full-time & Part-time food expeditors to join our team at The Doubletree by Hilton in NY, NY. US-based position and authorized to work in the US You will • Prioritize with cooks food timing for being delivered for room service and orders, • Control efficient volume flow for guest experiences, • Package food for all delivery & room services, • Familiarity with Food & Beverage delivery practices and handling methods, • Ability to work with minimal supervision., • Health, dental benefits, and a 401k plan., • Uniforms & paid training, • Provided Lunch/dinner, • Compensation: from $18 per hour, depending on experience Please prepare: • Resume (if possible), • 2 forms of ID, • References (with name, phone number, and/or email address), • Proof of COVID-19 vaccination or willingness to receive vaccination is required Butler Hospitality is a tech-driven hospitality company that has redefined room service. We take over the Food & Beverage Departments for our hotel partners and run their room service operations. From our scratch kitchens, we source high-quality ingredients to provide the finest room service experience for our hotel guests. We currently service over 40,000 rooms in some of the most popular cities in America, New York City, Chicago, and Miami. In our upcoming year, we will expand our operations from Washington D.C to Denver. Please visit our Instagram and LinkedIn for more information and updates. #LI-DNI Powered by JazzHR C7uzXwrCIS

Job Description Butler Hospitality is a rapidly growing technology-based Hospitality company. We operate the Food and Beverage Departments within our partner hotels. We are currently seeking talented Full-time & Part-time food expeditors to join our team at The Sheraton-Tribeca in NY, NY. US-based position and authorized to work in the US You will • Prioritize with cooks food timing for being delivered for room service and orders, • Control efficient volume flow for guest experiences, • Package food for all delivery & room services, • Familiarity with Food & Beverage delivery practices and handling methods, • Ability to work with minimal supervision., • Health, dental benefits, and a 401k plan., • Uniforms & paid training, • Provided Lunch/dinner, • Compensation: from $18 per hour, depending on experience Please prepare: • Resume (if possible), • 2 forms of ID, • References (with name, phone number, and/or email address), • Proof of COVID-19 vaccination or willingness to receive vaccination is required Butler Hospitality is a tech-driven hospitality company that has redefined room service. We take over the Food & Beverage Departments for our hotel partners and run their room service operations. From our scratch kitchens, we source high-quality ingredients to provide the finest room service experience for our hotel guests. We currently service over 40,000 rooms in some of the most popular cities in America, New York City, Chicago, and Miami. In our upcoming year, we will expand our operations from Washington D.C to Denver. Please visit our Instagram and LinkedIn for more information and updates. #LI-DNI Powered by JazzHR GorrKYuaEf

Job Description COMPANY DESCRIPTION Lightstone, founded by David Lichtenstein, is one of the most diversified privately held real estate companies in the United States. Headquartered in New York City, Lightstone is active in 27 states across the country, developing, managing and investing in all sectors of the real estate market, including residential, hospitality, commercial, and retail. With nearly $12 billion in assets under management, Lightstone’s portfolio currently includes over 15 million square feet of industrial, logistics, life sciences, and commercial properties, over 25,000 residential units, and over 5,100 hotel keys. EB-5 Investments Since 2014 Lightstone has used the USCIS EB-5 Program to raise capital for its real estate developments in the US. The EB-5 Program allows foreign nationals to invest $800,000 into a job creating project or company in the United States and receive a permanent green card enabling them to live, work and study in the United States. Lightstone has raised over $650 million through the EB-5 Program. Lightstone invested this capital in some of its premium residential and hospitality developments. These include the Moxy and AC DTLA, 130 William, ARC, 365 Bond, Moxy Chelsea, Moxy East Village, Moxy Times Square and Moxy South Beach Miami. Lightstone is currently fundraising for its newest project. The EB-5 team raises investment capital from all over the world and has offices in New York, Shanghai, Seoul, and Hong Kong POSITION OVERVIEW: We are currently looking for a proactive/diplomatic Investor Services professional who will serve as key liaison between the company and a portion of its investor/intermediary base with focus on addressing inquiries related to investment status. The ideal candidate will combine strong financial understanding with empathy, discretion, and excellent communication skills. This is a critical role requiring professionalism, emotional intelligence, and strategic thinking to maintain investor trust and manage expectations. This role will be full-time 40 hours a week for a temporary period of estimated 8-10 months, could potentially be extended longer. • Serve as primary point of contact for investor and intermediary inquiries related to payment status, capital returns, deferred interest, and general financial updates., • Draft and deliver timely, accurate, and professional responses to inquiries that reflect company’s messaging and values, • Maintain detailed logs of investor communications and follow-up actions, • Proactively communicate with investors and intermediaries during anticipated or known delays to manage expectations, • Support broader investor relations efforts including updates, newsletters, and FAQ documents, • Collaborate with legal team to ensure all communications meet regulatory standards, • Bachelor’s degree in Business, Communications, Finance or related fields, • 3+ years of experience in investor relations, client services, finance, or communications, • Exceptional interpersonal and written communications skills with a customer-first mindset, including the ability to convey complex information simply and calmly, • Ability to remain composed and diplomatic during difficult conversations or investor frustrations, • Detail-oriented and highly organized, with strong problem-solving skills, • Familiarity with financial products, real estate, private equity, or fund administration a plus, • EB-5 experience a plus, • High emotional intelligence and professional demeanor, • Ability to interpret financial data and explain complex information clearly, • Comfort working in a fast-paced, deadline-driven environment

Job DescriptionSalary: $56,000 annually Seeking a motivated, high-energy candidate with a strong customer service background in fields such as medical, restaurant, hotel and hospitality for a customer service position based in the Operating Room at one of our accounts in Brooklyn, NY. CRCST or CBSPD certification is required. Provisional certificates ok-can complete hours on the job. CRCST certification a plus Connected Surgical will provide training. Qualifications • IAHCSMM or CBSPD, CRCST preferred or must be obtained within 6 months of hire (CSi provides all study material and exam fee), • Customer service background, • High level of professionalism, • Responsible and dependable, • Strong interpersonal communication skills, • Management experience a plus but not required, • Strong rapport building skills, • High-energy, • Self-Motivated, • Desires opportunities for advancement, • College Degree a plus but not required About the Company Connected Surgical is a fast-growing customer service-based company that provides services and support for minimally invasive surgical procedures to our customers across the US. We provide surgical instrumentation, video systems, technical support and sterile processing to our customers while delivering them cost savings averaging 30% annually. About the Job The job entails supporting minimally invasive surgical procedures in the operating room. Interacting with customers (surgeons, nurses, hospital management, and surgical technologists) on a daily basis. You will be determining needs of the surgeon prior to the procedure; assisting in setting up the operating room and pulling all necessary instrumentation for the procedure; are in the room and available to help troubleshoot video equipment and answer any questions or address any complaints of the surgeon, nursing staff or surgical technologists may have. You will also take part in sterile processing duties of instruments used during our cases. Advancement Opportunities Connected Surgical is a fast-growing company with many opportunities for growth both locally and nationwide. We never hire managers from outside of the company. Every manager employed by Connected Surgical started out originally in this role. Connected Surgical also has a Management Development Program to develop employees that are interested in advancing with the company. Management opportunities available after 1 year of employment. Schedule: 9:30AM-6:00PM Mon-Fri rotating call on weekends and holidays with another CSi technician. Benefits: • Complete Medical, Dental and Vision benefits of which Surgical Concepts & Innovations covers 75% of the cost of those insurance plans on behalf of the employee. Employee responsibility is only 25%., • Life Insurance, • Short and Long Term Disability, • Accident Insurance, • Critical Illness Insurance, • 401k Retirement with company match, • 10 days of PTO annually, accrued each bi-weekly pay period., • 3 days of paid floating holidays annually, • 9 paid holidays annually, • Employee Reward and Recognition Program, • Eligible for Raises Annually, • Paid Family Leave Pay: Connected Surgical offers competitive starting salaries based on level of education and experience. Employees are salaried employees who start out at $56,000 annually if CRCST certified.

Job Description Butler Hospitality is operating the Food and Beverage Departments with our partner hotel Holiday Inn in Hasbrouck Heights, NJ. We are hiring Line Cooks to join our team! Full-time & Part-time US-based position and authorized to work in the US Location: 283 Route 17 South, Hasbrouck Heights, NJ 07604 We offer • Competitive Wages, • Health, dental benefits, and a 401k plan., • Flexible Scheduling, • Provided breakfast, lunch, and dinner shift meals, • Uniforms & paid training, • Sets up workstations according to company standards., • Maintains cleanliness of their workstation and kitchen equipment., • Reports to work in a timely manner and follows the schedule., • Executes all recipes, plating, and cooking techniques set by brand standards., • Knowledge of standard portion sizes, cooking techniques, and overall kitchen etiquette, • Aids the culinary team with additional tasks that are requested by the property manager., • Abide by all the local sanitation laws and take personal care of how food is handled and properly produced., • Produces food within ticket time requirements., • Everyone must come to work groomed and in clean uniform for each shift., • Some familiarity with standard portion sizes, cooking techniques, and overall kitchen etiquette, • Worked an 8-hour shift in a kitchen, • Resume (if possible), • 2 forms of ID, • References (with name, phone number, and/or email address) #LI-DNI Powered by JazzHR fdEbNJGcfg