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Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Drawing on the creative heritage of SoHo, ModernHaus is a place where art, community, and innovation come together in an unforgettable urban setting. For travelers craving fresh air and plenty of room to spread out, ModernHaus SoHo boasts 11,000 square feet of outdoor space— providing a rare resort experience in the heart of New York City. Take in rooftop views from the pool deck, relax amid lush vegetation on an outdoor lounge, or dine en plein air at the Veranda restaurant, which occupies a fully retractable glass greenhouse. Overview: The Director of Engineering is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering division. He/she is responsible for the safe and profitable operation of the hotel. Responsibilities: • Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards., • Create, approve and post all Engineering staff schedules according to Highgate Hotel standards., • Create and adhere to annual budget for department., • Develop financial forecasts and actively participate in monthly profit/loss review meetings., • Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair., • Ensure the hotel is in compliance with all local, state and federal laws., • Create and implement a preventative maintenance program for all hotel equipment., • Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards., • Ensure that room maintenance requests are handled in a prompt and courteous manner., • Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary., • Assist as necessary with special projects and renovations., • Actively participate in energy conservation programs., • Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner., • Ensure compliance with the Americans Disabilities Act (ADA)., • Administer all vendor contracts controlled by the engineering department., • Support and participate in all Highgate Hotel programs., • Lead and participate in Highgate Hotel Safety Committee. Qualifications:, • At least 5 years of progressive facilities management experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience., • High school diploma or equivalent required., • Stationary Engineer’s license if required by local code., • HVAC, electrical, plumbing, boiler operations and general maintenance skills required., • Long hours sometimes required., • Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects., • Travel related to company business sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on [insert date] and will remain open for at least 75 days.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: The New Yorker Hotel continues to thrive, attracting visitors from all over the world, including those right here in NYC. With the Jacob Javits Covention Center and Hudson Yards just minutes away, and the revitalized West Side of Manhattan becoming increasingly desirable, we’re confident that our hotel will enjoy continued success well into the future. And we invite you to experience it with us! Overview: The Maintenance Engineer Painter is responsible for ensuring that the property is maintained in the best possible condition at all times with a focus on painting and Wallpaper throughout the property. Responsibilities: • Ensure building, walls and items are painted in a presentable manner., • Take required readings on equipment., • Test cooling tower and record readings., • Replace and program televisions as needed., • Replace light switches, receptacles, light bulbs and fixtures., • Perform furniture repair., • Replace and repair pumps., • Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc)., • Understand and be able to read blueprints and wiring diagrams., • Trace and repair all types of water lines., • Troubleshoot and repair kitchen equipment., • Maintain repair and preventive maintenance records., • Perform and maintain work to local, state and Federal codes., • Test, clean and repair swimming pools and spas., • Paint designated areas., • Repair and finish sheet rock., • Repair all types of wall coverings., • Repair and program hotel electronic lock system. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field required., • At least one year of progressive experience in a hotel or related field preferred., • Trade school and/or College course work in related field helpful., • Flexible and long hours sometimes required., • Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects, • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 21, 2026 and will remain open for at least 75 days.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Ace Hotel is a collection of individuals held together by an affinity for the soulful. We are not here to reinvent the hotel, but to readdress its conventions to keep them fresh, energized, human. We believe that hospitality is compassion, that it is not servility but genuine concern for others’ well-being. We like the stories that come with things and think that wherever you are, you should feel like you’re there. Work can be a beautiful thing when done beautifully, and it’s a lot more fun done together than apart. This, more than anything else, is why people want to sleep with us. Overview: The Maintenance Engineer Painter is responsible for ensuring that the property is maintained in the best possible condition at all times with a focus on painting throughout the property. Responsibilities: • Ensure building, walls and items are painted in a presentable manner., • Take required readings on equipment., • Test cooling tower and record readings., • Replace and program televisions as needed., • Replace light switches, receptacles, light bulbs and fixtures., • Perform furniture repair., • Replace and repair pumps., • Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc)., • Understand and be able to read blueprints and wiring diagrams., • Trace and repair all types of water lines., • Troubleshoot and repair kitchen equipment., • Maintain repair and preventive maintenance records., • Perform and maintain work to local, state and Federal codes., • Test, clean and repair swimming pools and spas., • Paint designated areas., • Repair and finish sheet rock., • Repair all types of wall coverings., • Repair and program hotel electronic lock system. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field required., • At least one year of progressive experience in a hotel or related field preferred., • Trade school and/or College course work in related field helpful., • Flexible and long hours sometimes required., • Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects, • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 21, 2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: The Muse New York, NY Overview: The Complex Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by focusing on the profitability of the business; maintaining accurate and timely financial reporting; ensuring acceptable levels on internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels ‘s Standard Operating Procedures; and safeguarding owners/investors assets. Responsibilities: • Effectively manage and communicate cash flow related issues. This includes the accurate and timely preparation of monthly financial statements for the property: cash flow statements, management of receivables, payables, cash balances, control mechanisms and timely deposits of all funds., • Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotels established guidelines. Monitors and controls Hotel’s cash flow and operating forecast., • Creates annual budgets and monthly variance analysis. Investigates and critiques variances to budget or to prior year and offer practical improvement methodologies to management., • Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items., • Analyze financial data and operations in order to assist and advise management in maintaining the hotels’ financial objectives., • Complies with Standard Accounting policies and procedures and internal controls for finance and accounting operations, • Timely reviews and approval of all balance sheet accounts, including monthly bank reconciliation and general ledger account reconciliations., • Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and employee records., • Successful completion of all internal and external financial audits, including coordination of work with CPA firms and delivering information requested by auditors on a timely basis., • Hire, train, supervise and develop staff, including coaching, counseling and discipline., • Maintain compliance with Highgate Hotels’ standards and regulations to ensure safe and efficient operation of the hotel., • Directs or prepares all financial reports in accordance with Highgate Hotels’ requirements, meeting various due dates and deadlines., • Weekly: A/R & A/P Aging, Flash Reports, Payroll Reports, Revenue Updates, • Monthly: Financial Statements, Forecasting Key Statistics Report, Cash Flow, • Annual: Budgets, 5-Year Plans, 5-Year Capital Plans, • Timely interacts with Executive Committee members to assure that property operations are on track and under control at all times., • Monitor hotels’ compliance in meeting required report deadlines and due dates and react accordingly., • Monitor the accurate production of the hotel daily operating report., • Executes other special projects and responsibilities as assigned. Qualifications:, • At least 5 or more years of Hospitality Finance/Accounting experience., • Prior Control or Director of Finance experience, preferably at a premium-branded Hotel., • Excellent verbal and written communication skills., • Bachelor’s degree required preferably in Finance or Accounting., • Must supervise 2 or more employees, • Must be proficient in Windows, Company approved spreadsheets and word processing and in the operation of all hotel-specific systems., • Long hours sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 18, 2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Drawing on the creative heritage of SoHo, ModernHaus is a place where art, community, and innovation come together in an unforgettable urban setting. For travelers craving fresh air and plenty of room to spread out, ModernHaus SoHo boasts 11,000 square feet of outdoor space— providing a rare resort experience in the heart of New York City. Take in rooftop views from the pool deck, relax amid lush vegetation on an outdoor lounge, or dine en plein air at the Veranda restaurant, which occupies a fully retractable glass greenhouse. Overview: The Assistant Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by supplying the accounting staff with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets. Responsibilities: • Assist Director of Finance in timely preparation of monthly financial statements for the property, • Prepare, monitor, and accurately record hotel revenues daily by preparation of the Income Journal. Identify all variances to budget and last year., • Monitoring and control of hotel operations, cash flow and operating forecasts for the property, • Under guidance of Director of Finance maintain timely interaction with Department Heads to assure that property operations are on track and under control at all times, • Preparation of monthly bank reconciliations and general ledger account reconciliations for the property, • Supervision of accounting department staff, • Compliance with Highgate Accounting Policies and Procedures and internal controls for our finance and accounting operations, • Effectively manage and communicate related issues related to management of receivables, payables, daily cash balances, and timely deposits of all funds., • Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotel’s established guidelines. Investigate and critique variances to budget or to prior year and offer practical improvement methodologies to management., • Analyze financial data and operations in order to assist Director of Finance and advise Department Heads in maintaining the hotels’ financial objectives., • With supervision of Director of Finance hire, train, supervise and develop staff, including coaching, counseling and discipline., • Preparation of any special reports, statements, etc., as requested., • Other special projects and responsibilities as assigned. Qualifications:, • Bachelors Degree, preferably in Accounting., • Strong PC skills including Excel, Word and financial accounting systems., • Strong organizational, analytical, verbal and written communication skills., • Long hours and sometimes required., • Hospitality related financial management and accounting experience desirable. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/18/2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 28, 2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures—and it’s rumored the martini was invented here in the hotel. While historic details like the hotel’s gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 330 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City’s premier luxury lifestyle hotel. Overview: The Accounting Manager is responsible for providing consistent leadership in the financial area of the hotel by supplying management with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets. Responsibilities: • Effectively manage and communicate cash flow related issues. This includes the accurate and timely preparation of monthly financial statements for the property: cash flow statements, management of receivables, payables, cash balances, control mechanisms and timely deposits of all funds., • Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotels established guidelines. Monitors and controls Hotel’s cash flow and operating forecast., • Creates annual budgets and monthly variance analysis. Investigates and critiques variances to budget or to prior year and offer practical improvement methodologies to management., • Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items., • Analyze financial data and operations in order to assist and advise management in maintaining the hotels’ financial objectives., • Complies with Standard Accounting policies and procedures and internal controls for finance and accounting operations, • Timely reviews and approval of all balance sheet accounts, including monthly bank reconciliation and general ledger account reconciliations., • Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and employee records., • Successful completion of all internal and external financial audits, including coordination of work with CPA firms and delivering information requested by auditors on a timely basis., • Hire, train, supervise and develop staff, including coaching, counseling and discipline., • Maintain compliance with Highgate Hotels’ standards and regulations to ensure safe and efficient operation of the hotel., • Directs or prepares all financial reports in accordance with Highgate Hotels’ requirements, meeting various due dates and deadlines., • Report responsibility - Weekly: A/R & A/P Aging, Flash Reports, Payroll Reports, Revenue Updates, • Report responsibility - Monthly: Financial Statements, Forecasting KeyStatistics Report, Cash Flow, • Report responsibility - Annual: Budgets, 5-Year Plans, 5-Year Capital Plans, • Timely interacts with Executive Committee members to assure that property operations are on track and under control at all times., • Monitor hotels’ compliance in meeting required report deadlines and due dates and react accordingly., • Monitor the accurate production of the hotel daily operating report., • Executes other special projects and responsibilities as assigned. Qualifications: • At least 6 years of related progressive experience in hotel Accounting or related field; or a 4-year college degree with an Accounting/ Finance concentration and a minimum of 2 years of related progressive experience; or a 2-year college degree and a minimum of 4 years of related progressive experience., • Must be proficient in Windows, Company approved spreadsheets and word processing and in the operation of all hotel-specific systems., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on [insert date] and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 28, 2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The New Yorker Hotel continues to thrive, attracting visitors from all over the world, including those right here in NYC. With the Jacob Javits Covention Center and Hudson Yards just minutes away, and the revitalized West Side of Manhattan becoming increasingly desirable, we’re confident that our hotel will enjoy continued success well into the future. And we invite you to experience it with us! Overview: The Area Director of Finance is responsible for providing consistent leadership in the financial area of the hotels assigned to them by focusing on the profitability of the business; maintaining accurate and timely financial reporting; ensuring acceptable levels on internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels ‘s Standard Operating Procedures; and safeguarding owners/investors assets. Responsibilities: • Effectively manage and communicate cash flow related issues. This includes the accurate and timely preparation of monthly financial statements for the property: cash flow statements, management of receivables, payables, cash balances, control mechanisms and timely deposits of all funds., • Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotels established guidelines. Monitors and controls Hotel’s cash flow and operating forecast., • Creates annual budgets and monthly variance analysis. Investigates and critiques variances to budget or to prior year and offer practical improvement methodologies to management., • Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items., • Analyze financial data and operations in order to assist and advise management in maintaining the hotels’ financial objectives., • Complies with Standard Accounting policies and procedures and internal controls for finance and accounting operations, • Timely reviews and approval of all balance sheet accounts, including monthly bank reconciliation and general ledger account reconciliations., • Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and employee records., • Successful completion of all internal and external financial audits, including coordination of work with CPA firms and delivering information requested by auditors on a timely basis., • Hire, train, supervise and develop staff, including coaching, counseling and discipline., • Maintain compliance with Highgate Hotels’ standards and regulations to ensure safe and efficient operation of the hotel., • Directs or prepares all financial reports in accordance with Highgate Hotels’ requirements, meeting various due dates and deadlines, i.e:, • Weekly: A/R & A/P Aging, Flash Reports, Payroll Reports, Revenue Updates, • Monthly: Financial Statements, Forecasting Key Statistics Report, Cash Flow, • Annual: Budgets, 5-Year Plans, 5-Year Capital Plans, • Timely interacts with Executive Committee members to assure that property operations are on track and under control at all times., • Monitor hotels’ compliance in meeting required report deadlines and due dates and react accordingly., • Monitor the accurate production of the hotel daily operating report., • Executes other special projects and responsibilities as assigned. Qualifications: • At least 5 or more years of Hospitality Finance/Accounting experience., • Prior Controller or Director of Finance experience, preferably at a premium-branded Hotel., • Experience overseeing mutiple hotels at one time., • Excellent verbal and written communication skills., • Bachelor’s degree required preferably in Finance or Accounting., • Must supervise 2 or more employees, • Must be proficient in Windows, Company approved spreadsheets and word processing and in the operation of all hotel-specific systems. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 17, 2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Hyatt Regency Times Square is perfectly located in the heart of Times Square excitement, situated directly on Broadway between 48th and 49th Streets. This iconic, ultra-modern, full-service hotel is surrounded by Broadway theaters and close to world-famous shopping and sightseeing. The hotel has 795 modern, newly renovated guestrooms. Overview: The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: • This position will be responsible for the Sports and Entertainment Market, • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team., • Meet or exceed set goals., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as scheduled., • Initiate and follow up on leads., • Maintain and participate in an active sales solicitation program., • Monitor production of all top accounts and evaluate trends within your market., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales., • Invite clients to the hotel for entertainment, lunches, tours and site inspections., • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc., • Assist in the preparation of required reports in a timely manner., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts., • Meet and greet onsite contacts., • Abide by Prime Selling Time (PST)., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up., • Entertain clients., • Handle inquiries as part of Inquiry Day Program. Qualifications:, • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/25/2026 and will remain open for at least 60 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Park Lane New York, situated on Billionaires’ Row – home to the world’s most coveted addresses on Central Park South – has been completely reimagined as a departure from its neighbors and serves as a unique and inclusive retreat within walking distance of the city’s cultural hubs including Lincoln Center, Carnegie Hall, 5th Avenue shopping, and the Museum of Modern Art. The 47-story property features 610 rooms – nearly half of which provide sweeping park-facing views – and 11,000 square feet of reimagined indoor and outdoor event space. A fitness center perched on the fifth floor offers state-of-the-art equipment and its own separate outdoor terrace. The reimagined hotel features three new food & beverage venues throughout the hotel including an 80-seat lobby bar with an outdoor promenade, an intimate restaurant on the hotel’s second floor, and CentralPark South’s only rooftop lounge atop the hotel. Perched on the 47th floor, the cocktail bar will treat guests to a one-of-a-kind experience against the backdrop of Manhattan's sprawling skyline and park. Overview: The Director of Group Sales is responsible for leading and driving top line group and banquet revenue through defined strategies and tactics with focus on budget achievement. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. This position will report to the Director of Sales & Marketing, carry a group sales booking quota (him or herself) as well as direct the group sales team toward achieving group booking targets and goals. The Director of Group Sales will maximize sales opportunities/revenue with existing accounts, as well as direct & implement a plan to identify/solicit new group opportunities amongst the primary and secondary hotel competitive sets. DOGS also develops a comprehensive sales activity plan to attend appropriate industry tradeshows/events – to promote Park Lane New York. This position also works collaboratively with the Director of Catering and catering sales effort to drive/maximize group banquet and local catering revenue for the hotel. The Director of Group Sales attends weekly revenue strategy meetings, interfaces daily with Director of Revenue and provides input on pricing and business assessment that may lead to group sales production for hotel. The DOGS is responsible for group sales deployment (vertical/territorial coverage), managing group leads/assignment to sales manager(s) and tracking group sales pace and production vs. goals. DOGS works collaboratively and drives sales production from soft branding & 3rd party support in place for hotel. Responsibilities: • Meet or exceed set top line group and banquet budget and crossover goals, • Identify and research potential accounts/clients and prospect for new business opportunities, generate leads, and set up meetings/presentations with clients that will keep the hotels pipeline consistently full of opportunities., • Monitor production and lead volume of all top accounts and evaluate all group/catering trends, recommend, and implement strategic changes as needed to positively impact top line revenue., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Initiate and follow up on leads, ensuring response times meet Highgate SOPs across group team members, • Maintain and participate in an active sales solicitation program, exceeding assigned goals, • Invite clients to the hotel for entertainment, lunches, tours and site inspections., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Develop a complete knowledge of company sales policies and SOP’s and ensure knowledge of and adherence to those policies by the sales team., • Assist in creating and implementing special promotions relating to direct sales segments, i.e., events, familiarization visits, sales blitzes, etc., • Operate within established sales expense budget., • Attend all hotel required meetings and trainings., • Assist in the preparation of required reports in a timely manner., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Meet and greet onsite contacts., • Abide by Prime Selling Time (PST)., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Lead business review (GRC) meetings., • Review meeting planner group and event evaluations with the Director of Event Planning and Director of Sales & Marketing to ensure revenue is maximized and any issues receive follow-up. Qualifications:, • At least 2-3 years of luxury/luxury lifestyle hotel sales leadership experience; 5+ years of effective group selling experience, • Must be skilled in Windows, Excel, Delphi, and Opera systems., • Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Must maintain high standards of personal appearance and grooming., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Ability to maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Travel and extended work hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Perform other duties as requested by management., • Must have a valid driver’s license in the applicable state. Salary: $140,000-$180,000 Plus competiative bonus and benefit package Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 22,2026 and will remain open for at least 75 days.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Overview: The Sales/Catering Coordinator is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Sales/Catering. He/she is also responsible for providing attentive, courteous and efficient service to all guests. Responsibilities: • Answer telephone and email messages. Respond accordingly., • Open and distribute mail., • Maintain and stay abreast of the latest computer programs/innovations (as applicable)., • Filing of all pertinent correspondence in a timely manner., • Type all correspondence pertaining to department., • Maintain adequate inventory of office supplies., • Responsible for the smooth operation of the office., • Type and distribute meeting minutes., • Maintain trace file as needed., • Prepare Banquet Event Orders (BEOS) as per client needs (Catering Only), • Assist with daily operations of the Business Center as needed., • Assist in copying/faxing/mailing., • Greet guests/clients/employees when necessary., • Attend meetings/training as required by management. Qualifications: • High School diploma or equivalent required and/or experience in a hotel or a related field preferred., • At least 3 to 5 years of progressive experience in a hotel or related field preferred., • College course work in related field helpful., • Computer knowledge/skills required., • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 23, 2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Park Lane New York, situated on Billionaires’ Row – home to the world’s most coveted addresses on Central Park South – has been completely reimagined as a departure from its neighbors and serves as a unique and inclusive retreat within walking distance of the city’s cultural hubs including Lincoln Center, Carnegie Hall, 5th Avenue shopping, and the Museum of Modern Art. The 47-story property features 610 rooms – nearly half of which provide sweeping park-facing views – and 11,000 square feet of reimagined indoor and outdoor event space. A fitness center perched on the fifth floor offers state-of-the-art equipment and its own separate outdoor terrace. The reimagined hotel features three new food & beverage venues throughout the hotel including an 80-seat lobby bar with an outdoor promenade, an intimate restaurant on the hotel’s second floor, and CentralPark South’s only rooftop lounge atop the hotel. Perched on the 47th floor, the cocktail bar will treat guests to a one-of-a-kind experience against the backdrop of Manhattan's sprawling skyline and park. Overview: The Catering Sales Manager is responsible for soliciting new catering accounts, entertaining and sustaining relationships with existing accounts to meet and/or exceed revenue goals. He/she must have a strong knowledge of weddings and understand the importance of prospecting in creating new sales opportunities for the hotel. He/she is also responsible to coordinate and service client functions to ensure customer satisfaction while maintaining profitable operations and high quality products and service levels. Candidates must be comfortable in problem solving with client relationships and event management. Responsibilities: • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Prepare and submit required reports in a timely manner., • Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence., • Know meeting room setups and capabilities., • Know sleeping room configurations and types., • Respond to Catering inquires immediately., • Use the Partnership Agreement to meet client needs., • Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering., • Interact with outside planners, vendors for event setup., • Maintain pricing integrity and propose upscale menus for clients., • Manage existing accounts and follow up with client re-solicitation to capture future business., • Work with other F&B managers and keep them informed of F&B issues as they arise., • Manage the function diary and adjust space in order to ensure maximum potential revenue., • Be visible on the floor and assist staff as needed during functions., • Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.), • Plan and execute holiday and special events in conjunction with the Director of Catering., • Use feedback from client evaluations to improve service and quality., • Participate in required M.O.D. program as scheduled. Qualifications:, • At least 4 years of progressive experience in a hotel or a related field; or a 2year college degree and 3 or more years of related experience; or a 4year college degree and at least 2 year of related experience., • Must be proficient in Windows, Company approved spreadsheets and word processing., • Proficiency in Delphi preferred., • Flexible and long hours sometimes required., • Medium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 28,2026 and will remain open for at least 75 days.

Catering Sales Manager Job Reference Number: 41304 Employment Type: Full-Time, Onsite Segment: Dining & Events Brand: Abigail-Kirsch New York, NY We are looking to add an experienced, enthusiastic catering sales manager to our Abigail Kirsch team in New York, NY. As a Catering Sales Manager with Abigail Kirsch, you will be responsible for the successful development and growth of the catering department. Overall tasks and responsibilities will include supervision of the event planning process from inquiry through event execution. The Catering Sales Manager will be responsible for actively selling the venue and maintaining an excellent working relationship with any internal clients. The Catering Sales Manager will be responsible for the development and growth of the event execution standards at their venue location. This role also offers uncapped commission potential. #boost Direct Sales at unit level • Work independently towards client outreach to develop new client relationships and to initiate sales opportunities., • Complete monthly KPI’s that contribute to prospecting and outbound sales efforts., • Seek and attend networking groups and events., • Maintain positive internal and external client relationships and liaison as necessary to ensure a consistently positive interaction., • Field incoming leads, give preliminary price quotes, negotiate, and close those sales., • Finalize all staffing needs and party details for individually sold events., • Collect all monies and deposits due prior to upcoming events., • Event Coordination support to include timing of events, assisting Captain(s) with staff assignments on site and meeting with staff when necessary, acting as liaison with client, kitchen, staff, and vendors., • Create catering proposals, which are comprised of four major areas: menu, beverage, staff, and equipment rental., • Participate, conduct client meetings / sales calls, and follow up., • Conduct tastings as needed., • Track lost business and lead inquiries to better understand trends in the business., • Collaborate and coordinate with onsite team in partnership with individual events. Financial Performance • Achieve set yearly sales goal set forth by your unit level leader., • Monitor event profitability to ensure that events are sold and executed according to company standards and budget., • Ensure that all event deposits, payments, and invoicing reflect the company policies and procedures., • Monitor staffing levels on each event to ensure proper service standards are achieved and profitability maintained according to budget., • Run assigned reports to further analyze the business and upcoming event calendars. Marketing (This will be a collaborative approach with the Marketing to ensure the successful development of the brand) • Regularly network to increase notoriety and buzz surrounding events at venue., • Work with sales and marketing team in creating blitz or sales initiatives, in conjunction with unit leader., • Stay up-to-date on industry trends as they evolve, and share these with the team. Must-haves: • 2+ years of experience overseeing high-volume food and beverage/catering operations either within a hotel, cultural institution, or premier catering company., • Must have experience in entrepreneurial and corporate business environment., • Exceptional interpersonal, organizational and communication skills., • The ability to support multiple levels of catering within a very dynamic environment., • Hardworking nature, hands-on approach, and a passion for the business., • Ability to communicate effectively with co-workers, management, vendors, and clients., • Able to work a flexible schedule to accommodate business levels. The Catering Sales Manager must possess a working knowledge of the systems used within the company. The Catering Sales Manager must be proficient in the following: • Opening & closing procedures, • Food and beverage knowledge Nice-to-haves: • Bachelor’s Degree preferred $85,000-90,000/yr. dependent on experience #LIGG1 • Medical (FT Employees), • Dental, • Vision, • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity, • Discount Program, • Commuter Benefits (Parking and Transit), • EAP, • 401k, • Sick Time, • Holiday Pay (9 paid holidays), • Tuition Reimbursement (FT Employees), • Paid Time Off About Abigail Kirsch: Started in the 1970s as a family-owned catering company, Abigail Kirsch has grown into one of New York’s premier caterers. Our steady growth has allowed us to bring our hospitality, service, and delicious food to Connecticut, Westchester, and New York City. About Elior North America: Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth. At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments. Disclaimer: This job description can be revised by management as needed.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Kimpton Hotel Theta, New York City Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 09/25/2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Located in the heart of Manhattan’s Times Square, the iconic Row NYC has completed a $140+ million transformation of all guest rooms and public spaces. The hotel is surrounded by 24 Broadway theaters, is 1 block from Restaurant Row and is close to Jacob Javits Convention Center, Macy’s, Rockefeller Center, the Empire State Building and many of NYC’s top attractions. The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. Overview: The Reservations Analyst is an integral member of the Revenue Management team, responsible for analyzing hotel performance, preparing revenue reports, and identifying opportunities to maximize revenue and profitability. In addition, this role manages the Reservations Department, ensuring the accuracy and efficiency of reservation operations, inventory controls, and booking channel performance. By combining analytical revenue management responsibilities with hands-on oversight of reservations, the Revenue Analyst plays a key role in supporting the hotel's overall commercial strategy and financial success. Responsibilities: • Prepare and distribute accurate daily, weekly, and monthly revenue reports, including market segmentation, production, source contribution, daily pick-up, and preferred guest program analysis., • Assist with ensuring rates are loaded correctly and inventory is maintained accurately., • Audit and maintain PMS, CRS, RMS, and Sales and Catering systems to ensure content and information remain accurate., • Audit key reservation reports, including reservations made and cancellations, to verify data accuracy and identify revenue collection opportunities., • Communicate revenue strategies and procedures to other departments as needed., • Maintain group pick-up reports and coordinate upcoming group cut-off dates to the Sales team., • Know the hotel’s property information, including outlets and hours of operation, and train staff to communicate this information accurately to callers., • Comply with hotel policies for billing, routing, master accounts, accounts receivable, and PM accounts., • Manage the reservations team by creating, auditing, and enforcing SOPs., • Lease with key departments like Front Office, Accounting and Sales., • Maintain knowledge of all rates, room types, and hotel products., • Maintain full competency in all PMS functions used by the Reservations Department., • Be knowledgeable about the uses and functions of GDS, CRS, and OPERA Cloud., • Participate in weekly revenue management meetings., • Prepare revenue management report information for all related meetings., • Monitor and analyze competitors through shop reports and online research to identify selling strategies and market trends., • Act on behalf of the Director of Revenue in their absence., • Assist in preparing short- and long-term forecasts., • Provide administrative support to the Revenue Management team., • Review and analyze reports from OTA Insights, STR, Demand360, and other measurement tools to identify and present revenue opportunities., • Update MARs in Delphi or another Sales and Catering system, as required, under the guidance of the Revenue Managers to support effective use by the sales team., • Analyze local events and activities to project the revenue opportunities they may create., • Prepare the 14-day forecast for distribution to the management team to support appropriate staffing levels., • Conduct group audit checks at least monthly to ensure Delphi and the Property Management System are in balance., • Place test calls to the Central Reservation Office and property to verify accurate rate quoting, restrictions, and selling approach., • Ensure the daily Flash Report is accurate., • Maintain knowledge of all special rates and promotions., • Understand corporate-sponsored programs such as airline mileage, Triple Upgrade, and VIP programs, including the standards and procedures for each. Ensure staff understand and properly implement these programs., • Monitor all VIPs, special guests, and special requests., • Maintain a warm and friendly demeanor at all times., • Communicate effectively, both verbally and in writing, with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner., • Listen to, understand, and clarify concerns raised by employees and guests., • Multitask and prioritize departmental functions to meet deadlines., • Approach all interactions with guests and employees in an attentive, friendly, courteous, and service-oriented manner., • Attend all required hotel meetings and trainings., • Participate in Manager on Duty coverage as required., • Maintain regular attendance in compliance with Highgate Hotel standards and scheduling requirements, which may vary based on hotel needs., • Maintain high standards of personal appearance and grooming, including wearing a nametag., • Comply with Highgate Hotel standards and regulations to support safe and efficient hotel operations., • Maximize productivity, identify problem areas, and assist with implementing solutions., • Anticipate, prevent, identify, and resolve problems as needed., • Understand and evaluate complex information and data from various sources to meet appropriate objectives., • Maintain confidentiality of information., • Perform other duties as requested by management. Qualifications:, • Minimum of 1 year experience in the Hospitality, preferably in Hotel Management, • Bachelor’s Degree, • Knowledge of all industry reports and systems such as STR, Demand 360, OTA Insights, Opera Cloud, etc., • Proficient in Microsoft Excel, Word, Power Point, • Ability to work quickly in a high-pressure & high stress environment., • Ability to communicate clearly both verbally and in writing., • Excellent time management skills, • Exceptional with details and follow up., • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/29/26 and will remain open for at least 75 days.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: The Harmonie Club is a special oasis in the heart of Manhattan for discerning members to enjoy dining, social events, athletic facilities, diverse programming, and camaraderie. We offer a workspace with complimentary coffee and wifi on weekdays and a historic clubhouse that features a beautiful oak-paneled dining room with gold-leaf ceiling and antique Caldwell chandeliers, timeless ballrooms for special events and corporate gatherings, and a welcoming atmosphere that many members enjoy as their home away from home. Overview: The Lifeguard is responsible for providing pool and waterpark guests with superior guest safety and outstanding services. Responsibilities: • Ensure the safety and security of hotel guests and employees while in the pool area by monitoring pool usage and ensuring that all guests are abiding by published safety rules and guidelines., • Ensure that only registered guests and their guests utilize the pool/exercise room facilities., • As directed by the Property Engineer, maintain proper chemical and temperature levels in the pool, whirlpool, sauna, etc., to ensure guest comfort and adherence to state and local regulations., • Ensure the safety of all exercise equipment by checking daily or as directed by the Property Engineer, if applicable. Ensure the upkeep, cleanliness and housekeeping of the pool area; utilize a pool area checklist to monitor quality on a regular basis. • Ensure the cleanliness of pool restrooms/locker rooms and maintain a sufficient inventory of supplies., • Ensure the upkeep of the pool by performing general cleaning including pool furniture., • Assist as needed with the processing of pool area linen to ensure that a supply of towels is maintained at all times., • Ensure the maintenance, housekeeping and upkeep of the spa/whirlpool (if applicable)., • Complete daily reports and logs as required., • Complete special projects as assigned by management. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred. Current Lifeguard Certification with CPR/AED for Professional Rescuers and First Aid certification Successful completion of Red Cross or equivalent Water/Life Safety course. • Successful completion of Red Cross or equivalent First Aid course., • Successful completion of accredited CPR course., • Compliance with all state and local requirements., • Flexible and long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Proficient in water life safety techniques., • Ability to stand during entire shift., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations, • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management. Benefits: Per Local 6 Hotel Trades Council - Medical, Dental, Vision, 401K Posting Date: 09/30/2026

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures—and it’s rumored the martini was invented here in the hotel. While historic details like the hotel’s gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 330 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City’s premier luxury lifestyle hotel. Overview: The Purchasing Manager is responsible for handling and overseeing the procurement of goods and services through appropriate bidding processes to achieve optimum price value while maintaining superior quality consistent with Highgate Hotel’s established control policies and procedures. The Purchasing Manager also maintains and organizes the hotel’s storage facilities, ensures proper distribution, and assists in implementation of key controls associated with the procurement and accounting of goods and services Responsibilities: • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times., • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must routinely meet deadlines., • Must be able to multi task., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Keep appropriate par stock on all inventories goods. Notify Controller of any variances or deviation in par stock., • Ensure that all purchases, requisitions, etc. have proper approvals and all orders are place and received in accordance with Highgate Hotel’s policies and procedures., • Ensure compliance with federal, state, and local food and beverage storage laws, regulations and codes., • Oversee and assist in unloading, receiving, sorting, stocking, securing, and distributing goods., • Participate in the inventory process (monthly, quarterly, and annually)., • Secure competitive bids and maintain appropriate supporting documentation., • Ensure inventory pricing reflects most current information., • Review banquet event orders and consult with appropriate management for special requirements., • Interview, train, supervise and develop Purchasing and/or Receiving staff, including coaching, counseling and discipline., • Monitor and prepare financial reports in accordance with Highgate Hotel’s requirements meeting various due dates and deadlines. Qualifications:, • A high school diploma with mathematical emphasis required., • A minimum of 4 years of progressive hospitality purchasing experience., • The ability to demonstrate knowledge and understanding of safe food handling standards and beverage management., • College courses in an associated field and previous supervisory responsibilities preferred., • Long hours sometimes required., • Very heavy work, exerting in excess of 100 pounds of force occasionally and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on [insert date] and will remain open for at least 75 days.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: The Harmonie Club is a special oasis in the heart of Manhattan for discerning members to enjoy dining, social events, athletic facilities, diverse programming, and camaraderie. We offer a workspace with complimentary coffee and wifi on weekdays and a historic clubhouse that features a beautiful oak-paneled dining room with gold-leaf ceiling and antique Caldwell chandeliers, timeless ballrooms for special events and corporate gatherings, and a welcoming atmosphere that many members enjoy as their home away from home. Overview: The Recreation Attendant is responsible for assisting resort guests with equipment; explaining proper equipment usage and safety; and monitoring the activities during operating hours. Responsibilities: • Maintains assigned areas and equipment; including distributing equipment and instructing guests on proper usage., • Issues activity and safety equipment., • Follows proper service and maintenance schedules for equipment and activity surfaces., • Instructs guests on safety procedures; explains and witnesses completion of “Release and Waiver of Liability” forms; disciplines violations of established procedures., • Operates Company vehicles and equipment according to established procedures., • Provides a sociable and professional atmosphere at all times., • Maintains knowledge of all Resort facilities in order to enhance guest satisfaction., • Requests proper identification from guests for facility usage in order to avoid abuse/misuse of Resort facilities and equipment., • Maintains proper and suitable recreation areas., • Practices safety procedures in the performance of all duties., • Verifies cash totals and change supply at the beginning and end of each shift; follows proper cash register operation procedures; accurately accounts for all monies received and places in the drop safe at the end of the day., • Follows proper key sign-out and sign-in procedures. Qualifications:, • High School degree or equivalent preferred., • Ability to interact with guests and coordinate social activities., • Flexible and long hours sometimes required., • Medium work – Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management., • Maintain a friendly and warm demeanor at all times. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 22,2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Overview: Public Hotel is seeking a visonary and dynamic General Manager to lead our premier luxury property. As an ultimate leader of guest experience, you will champion our commitment to world-class service, operational excellence and financial proitability. You will curate flawless guest journeys and inspire a high-performing team while continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Public defines luxury for all with thoughtfully designed rooms, a chic sociable lobby, hidden garden, and stylish bars - a cultural hub blending sleep, work, play, entertainment, and unforgettable views. Responsibilities: • Tour the operating departments daily, making adjustments as needed via department heads., • Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts., • Meet all financial review dates and corporate directed programs in a timely fashion., • Hold a monthly financial review with all department managers, M.O.D.'s and available supervisors., • Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures., • Develop managers for future advancement through competency training and corporate sponsored training programs., • In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls., • Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis., • Participate in required M.O.D. coverage as scheduled., • Maintain direct contact with and monitor the development of management trainees., • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance., • Oversee and assist in the Highgate Hotel budget process as required., • Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training., • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation., • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer., • Ensure complete processing of invoices daily by using the A/P process., • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar., • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers., • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees., • Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast., • Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff., • Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended., • Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.’s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff., • Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps., • Perform any other duties as requested by the Vice President or Regional Director of Operations., • Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s., • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort., • Be in the public areas during peak times, greeting guests and offering assistance as needed., • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur., • Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies., • Complete required corporate training modules, and become certified to train those as required., • Ensure that all scheduled meetings take place on the property. Qualifications: • At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: TBA Posting Date: September 29, 2026

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for the hotel. In today’s lodging environment, understanding channel and yield management is critical for maximizing revenues. The Director of Revenue Management is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations (i.e.: golf, spa, etc.) in order to determine the appropriate mix of business to achieve revenue potentials every day of every year. Responsibilities: • Establish hotel pricing levels in all segments and all room types., • Responsible for the daily room inventory management process and daily pricing process., • Monitor competitor rates, positioning, strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management., • Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency., • Analyze local events and activities and project the effect of opportunities they create., • Understand the macro and micro-economic variables affecting supply and demand in the local marketplace and use this knowledge to create accurate operational and financial room revenue forecasts., • Perform unconstrained demand analysis to determine optimal business mix., • Responsible for all short and long term forecasts including Weekly Forecasts, 30 60 90 Forecasts, In the month forecasts, and Full year forecasts., • Oversee process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.) presented through the Sales department. Ensure that process enables high speed of response while maximizing profits., • Responsible for the maintenance of any software programs which contribute to the management of rooms revenue, including the CRS, RMS, PMS and Sales & Catering system., • Monitor RevPAR index on STR report and provide critical analysis of performance on weekly and monthly basis., • Prepare annual Rooms revenue budget., • Chair weekly Revenue Strategy meetings in order to formulate and disseminate strategies and tactics. Ensure that prior decisions are re-visited in this forum in order to evaluate their effectiveness and promote learning., • Prepare and present monthly and or quarterly presentations to ownership., • Ensure all distribution channels have correct content and pricing., • Develop and maintain a close relationship with the market manager of all OTAs to maximize the opportunities with these channels., • Develop and maintain relationships with other market Directors of Revenue to create a network of peers in your community, • Actively develop all subordinates, ensuring that they have opportunities to grow their Revenue Management and leadership skill base through personal attention, internal/external training and participation in industry events., • Responsible for Digital Marketing such as pay per click campaigns, e-mail blasts, GDS advertising, etc., • Establish and communicate sales strategy for day, week, month and rolling 12 months., • Communicate any strategy changes or update any calendars for the sales team to use., • Analyze prior night successes: Did the hotel sell out? Were the right decisions made for overselling? Address the opportunities in Highgate Hotel Business Review (HHBR) morning meeting., • Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach., • Manage and communicate group cut off dates and verify pick up to actual block and cut-off dates., • Ensure accuracy from the daily Flash Report. Review actual performance versus Potential performance., • Complete all required month end reports with detailed analysis. If necessary, complete action plans for the property to follow to create additional production/revenue., • Review Agency 360 reports for trends, booking windows and sources of business as well as rates compared to competition., • Review volume account production with Transient Sales Manager and Director of Sales., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Qualifications:, • Minimum of 4 years experience in the Revenue Management field, • Bachelor’s Degree, • In-Depth knowledge of all industry reports such as STR, Agency 360, Demand 360, OTA Insights etc., • Proficient in Microsoft Excel, Word, Power Point, • Ability to work quickly in a high-pressure & high stress environment, • Ability to communicate clearly both verbally and in writing, • Excellent time management skills, • Exceptional with details and follow up, • Flexible and long hours sometimes required. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 30, 2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Overview: Public Hotel is seeking a visonary and dynamic Hotel Manager to assist our General Manager in leading our premier luxury property. As an ultimate leader of guest experience, you will champion our commitment to world-class service, operational excellence and financial proitability. You will curate flawless guest journeys and inspire a high-performing team while continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Public defines luxury for all with thoughtfully designed rooms, a chic sociable lobby, hidden garden, and stylish bars - a cultural hub blending sleep, work, play, entertainment, and unforgettable views. Responsibilities: • Participate in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis., • Tour the operating departments, daily, ensuring the smooth operation and staffing in all areas making adjustments as needed via department heads., • Conduct weekly staff meetings, including weekly training sessions and review of previous and future sales and operations efforts., • Conduct weekly one-on-one meetings with all operational department heads to ensure proper training, review of financials, goals and operational performance., • Attend operational line ups at least once a week (Housekeeping, Front Desk, MaSo, Culinary and Banquets), • Meet all financial review dates and corporate directed programs in a timely fashion., • Hold a monthly financial review with all department managers, M.O.D.s and available supervisors., • Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures., • Develop managers for future advancement through competency training and corporate sponsored training programs., • Participate in required M.O.D. coverage as scheduled., • Maintain, develop and monitor the effectiveness of the Lobby Ambassador program, • Maintain direct contact with and monitor the development of management trainees., • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance., • Oversee and assist in the Highgate Hotel’s budget process as required., • Oversee and assist in the Highgate Hotel’s monthly forecast process as required, • Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards., • Ensure that all department heads follow the payroll procedure, managing Overtime and meal break penalties according to Highgate SOP, • Ensure that all operational departments as well as our vendors and partners follow the PCI compliance protocol., • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation., • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. And GM, • Ensure complete processing of invoices daily by using the A/P process., • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar., • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers., • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees., • On a monthly basis, forecast the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate Reforecast., • Prepare and conduct all operational management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff., • Interview all prospective final candidates for any vacant operational management position within the hotel prior to any offer being extended., • Perform all department manager performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance to the standards in their administration of performance appraisals to their staff., • Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance to the standards in their administration of counseling and disciplinary steps., • Perform any other duties as requested by the Vice President of Operations, Regional Director of Operations, General Manager., • Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s., • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort., • Be in the public areas during peak times, greeting guests and offering assistance as needed., • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur., • Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies., • Complete required corporate training modules, and become certified to train those as required., • Ensure that all scheduled meetings take place on the property., • In conjunction with the Director of Sales, conduct daily WBR meeting. Qualifications:, • At least 6 years progressive experience in a hotel or a related field, • Bachelor's Degree preferred., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Perform other duties as requested by management. Benefits: TBA Posting Date: This job opening was posted on September 30, 2026, and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: M Social Hotel Overview: The F&B Manager is responsible for coordinating, supervising and directing all aspects of one F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: General Requirements - MANAGERS · Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. · Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. · Must be able to multitask and prioritize departmental functions to meet deadlines. · Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. · Attend all hotel required meetings and trainings. · Participate in M.O.D. coverage as required. · Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. · Maintain high standards of personal appearance and grooming, including wearing nametags. · Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. · Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. · Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. · Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. · Must be able to maintain confidentiality of information. · Perform other duties as requested by management. · Maintain a warm and friendly demeanor at all times. Fundamental Requirements: · Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. · Oversee all aspects of the daily operation of the outlet. · Supervise outlet personnel. · Respond to guest complaints in a timely manner. · Work with other F&B managers and keep them informed of issues as they arise. · Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. · Assist in coordinating and monitoring all phases of Loss Prevention in the outlet. · Prepare and submit required reports in a timely manner. · Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans. · Monitor quality of service in F&B outlet. · Assist in menu planning and preparation. · Ensure compliance with all local liquor laws, and health and sanitation regulations. · Ensure compliance with SOP’s in all outlets. · Ensure compliance with requisition procedures. · Be visible on the floor and assist staff as needed during each meal period. · Conduct staff performance reviews in accordance with Highgate Hotel standards. · Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards. · Ensure the training of employees on SOP’s and technical job tasks. · Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc. · Interview candidates for front-of-house F&B positions and follow standards for hiring approvals. · Complete tip reporting. · Ensure overall guest satisfaction. Qualifications: Education & Experience: · At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 years of related experience; or a 2-year college degree and 2 or more years of related experience. · Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations. Physical requirements: · Long hours sometimes required. · Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/17/2026 and will remain open for at least 75 days.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures—and it’s rumored the martini was invented here in the hotel. While historic details like the hotel’s gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 330 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City’s premier luxury lifestyle hotel. Overview: The Host person is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions. Responsibilities: • Greet and seat guests at appropriate tables in a timely manner., • Be attentive of guests’ needs assist in providing a pleasant dining experience., • Assist cashier in collection of money or credit cards from guests and servers as needed., • Know how to prepare cashier report at the end of the shift., • Pay out servers’ and service attendants’ tips if appropriate., • Know how to properly take reservations for outlets., • Ensure quality control of menus with regard to cleanliness and appearance., • Perform opening and closing duties according to established sidework checklist., • Have a complete knowledge of standards of service for receiving a room service order., • Have a thorough knowledge of menus and current specials in all applicable departments., • Assist servers and cashiers in the servicing of guests as needed., • Know and understand the state liquor laws., • Ensure overall guest satisfaction. Qualifications:, • High School diploma and/or experience in a hotel or a related field preferred., • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management., • Maintain a friendly and warm demeanor at all times. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on [insert date] and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: M Social Hotel Overview: The Director of Food & Beverage is responsible for coordinating, supervising and directing all property food and beverage operations, while maintaining a profitable F&B department and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees., • Supervise all F&B personnel., • Respond to guest complaints in a timely manner., • Prepare the F&B budget and monitor department performance with respect to the same. Perform any necessary follow-up, including forecasting., • Monitor industry trends, take appropriate action to maintain competitive and profitable operations., • Work with other Executive Committee members and keep them informed of F&B issues as they arise., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Coordinate and monitor all phases of Loss Prevention in the F&B department., • Prepare and submit required reports in a timely manner., • Organize and conduct department meetings on a regular basis., • Monitor quality of service and product., • Cooperate in menu planning and preparation., • Ensure timely purchase of F&B items, within budget allocation., • Oversee operations of the employee cafeteria., • Ensure compliance with all local liquor laws, and health and sanitation regulations., • Ensure departmental compliance with SOP’s., • Ensure the training of department heads on SOP’s, report preparation, technical job tasks., • Attend and/or conduct departmental and hotel training (CARE, One to One), etc., • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals., • Conduct and/or attend all required meetings, including pre-convention and post-convention meetings., • Ensure overall guest satisfaction. Qualifications:, • At least 6 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and 4 or more years of related experience., • Must be proficient in Windows, Company approved spreadsheets and word processing., • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations., • Long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/23/2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: • Oversee all aspects of the daily operation of the outlet., • Supervise outlet personnel., • Respond to guest complaints in a timely manner., • Work with other F&B managers and keep them informed of issues as they arise., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Assist in coordinating and monitoring all phases of Loss Prevention in the outlet., • Prepare and submit required reports in a timely manner., • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans., • Monitor quality of service in F&B outlet., • Assist in menu planning and preparation., • Ensure compliance with all local liquor laws, and health and sanitation regulations., • Ensure compliance with SOP’s in all outlets., • Ensure compliance with requisition procedures., • Be visible on the floor and assist staff as needed during each meal period., • Conduct staff performance reviews in accordance with Highgate Hotel standards., • Ensure the training of employees on SOP’s and technical job tasks., • Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc., • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals., • Complete tip reporting., • Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards., • Ensure overall guest satisfaction. Qualifications:, • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/22/2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Park Lane New York, situated on Billionaires’ Row – home to the world’s most coveted addresses on Central Park South – has been completely reimagined as a departure from its neighbors and serves as a unique and inclusive retreat within walking distance of the city’s cultural hubs including Lincoln Center, Carnegie Hall, 5th Avenue shopping, and the Museum of Modern Art. The 47-story property features 610 rooms – nearly half of which provide sweeping park-facing views – and 11,000 square feet of reimagined indoor and outdoor event space. A fitness center perched on the fifth floor offers state-of-the-art equipment and its own separate outdoor terrace. The reimagined hotel features three new food & beverage venues throughout the hotel including an 80-seat lobby bar with an outdoor promenade, an intimate restaurant on the hotel’s second floor, and CentralPark South’s only rooftop lounge atop the hotel. Perched on the 47th floor, the cocktail bar will treat guests to a one-of-a-kind experience against the backdrop of Manhattan's sprawling skyline and park. Overview: The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: • Oversee all aspects of the daily operation of the outlet., • Supervise outlet personnel., • Respond to guest complaints in a timely manner., • Work with other F&B managers and keep them informed of issues as they arise., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Assist in coordinating and monitoring all phases of Loss Prevention in the outlet., • Prepare and submit required reports in a timely manner., • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans., • Monitor quality of service in F&B outlet., • Assist in menu planning and preparation., • Ensure compliance with all local liquor laws, and health and sanitation regulations., • Ensure compliance with SOP’s in all outlets., • Ensure compliance with requisition procedures., • Be visible on the floor and assist staff as needed during each meal period., • Conduct staff performance reviews in accordance with Highgate Hotel standards., • Ensure the training of employees on SOP’s and technical job tasks., • Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc., • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals., • Complete tip reporting., • Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards., • Ensure overall guest satisfaction. Qualifications:, • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 22,2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Overview: The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: • Oversee all aspects of the daily operation of the outlet., • Supervise outlet personnel., • Respond to guest complaints in a timely manner., • Work with other F&B managers and keep them informed of issues as they arise., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Assist in coordinating and monitoring all phases of Loss Prevention in the outlet., • Prepare and submit required reports in a timely manner., • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans., • Monitor quality of service in F&B outlet., • Assist in menu planning and preparation., • Ensure compliance with all local liquor laws, and health and sanitation regulations., • Ensure compliance with SOP’s in all outlets., • Ensure compliance with requisition procedures., • Be visible on the floor and assist staff as needed during each meal period., • Conduct staff performance reviews in accordance with Highgate Hotel standards., • Ensure the training of employees on SOP’s and technical job tasks., • Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc., • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals., • Complete tip reporting., • Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards., • Ensure overall guest satisfaction. Qualifications:, • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: 9/25/26

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Located in the heart of Manhattan’s Times Square, the iconic Row NYC has completed a $140+ million transformation of all guest rooms and public spaces. The hotel is surrounded by 24 Broadway theaters, is 1 block from Restaurant Row and is close to Jacob Javits Convention Center, Macy’s, Rockefeller Center, the Empire State Building and many of NYC’s top attractions. The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. Overview: The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B outlet’s operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Responsibilities: • Oversee all aspects of the daily operation of the outlet., • Supervise outlet personnel., • Respond to guest complaints in a timely manner., • Work with other F&B managers and keep them informed of issues as they arise., • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Assist in coordinating and monitoring all phases of Loss Prevention in the outlet., • Prepare and submit required reports in a timely manner., • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans., • Monitor quality of service in F&B outlet., • Assist in menu planning and preparation., • Ensure compliance with all local liquor laws, and health and sanitation regulations., • Ensure compliance with SOP’s in all outlets., • Ensure compliance with requisition procedures., • Be visible on the floor and assist staff as needed during each meal period., • Conduct staff performance reviews in accordance with Highgate Hotel standards., • Ensure the training of employees on SOP’s and technical job tasks., • Be involved in and/or conduct departmental and hotel training., • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals., • Complete tip reporting., • Understand, implement and monitor corporate promotions in outlet., • Ensure overall guest satisfaction. Qualifications:, • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/25/26 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Situated next door to each other on 44th Street in the heart of midtown Manhattan, Millennium Premier and Millennium Times Square both offer desirable locations steps from the excitement of Times Square, Broadway, Radio City Music Hall, and Rockefeller Center. Millennium Premier, newly- renovated Four-Star boutique-style hotel, features 124 well-appointed rooms and a private lounge exclusively for guests. Millennium Times Square features 626 spacious guest rooms and suites, some with views of Times Square, function space, and the newly-renovated Restaurant and Bar will be re-opening in the Fall 2026. Overview: The Complex Director of Beverage is responsible for assuring attentive, friendly, courteous, and efficient service in all beverage outlets while maintaining adherence to budgeted payroll and overhead cost. The Complex Director of Beverage is responsible for continually working towards improving sales revenues to meet or exceed budget, directing and organizing the activities of the Food & Beverage Department to ensure a consistently high-quality beverage product while at the same time developing the team and driving a positive work environment. In addition, this position is charged with consistently improving guest and employee satisfaction at Highgate Hotels. Responsibilities: Ensuring profitability of the Food & Beverage department, maximizing revenue and controlling costs. Work cohesively with departmental managers to create revenue opportunity through ongoing activations, beverage enhancements, and refreshed concepts. Collaborate with property Director of Sales on marketing, events, and catering opportunities to grow income stream. Maintain and improve beverage service standards with the objective of consistently meeting and exceeding guest expectations. Lead departmental managers in overseeing staff training and development, coach, and counsel when there is a need, in partnership with Human Resources. Constantly and consistently monitor guest survey feedback relative to guest satisfaction with beverage offerings in order to maintain the highest level of guest satisfaction, review results with colleagues to develop appropriate corrective action and ensure implementation. Complete beverage menu analysis in order to remain market-relevant and profit-driven at all times. Monitor and analyze the activities and trends of competitive bars, lounges, and other hotel's banqueting departments to drive profitability within the hotels’ outlets. Handle all guest complaints, requests, and inquiries relative to beverage service in the various outlets. Conduct monthly F&B meetings and daily briefings with outlet managers and supervisors. Identify and develop talents within the departmental colleagues for future potential growth opportunities. Lead by example with respect to the Highgate Hotels Values and Brand Standards. Perform other job duties and projects as directed. Qualifications: • Excellent knowledge of computer accounting programs, P&L proficiency, and analytical skills are required., • Bachelor’s Degree or equivalent preferred., • Experience in a luxury/lifestyle hotel/resort background required., • A minimum of 5 years’ experience as Director of Food and Beverage in a similar size scope/operation., • Pre-opening experience a plus, • Excellent Communication skills, • Be able to effectively present information to customers, clients and other colleagues., • Must be service oriented and be able to multi-task, • Must have knowledge of Food and Beverage operations and health and safety standards., • Must exhibit an approachable and authentic engaging demeanor, • Strong organizational and problem-solving skills, • The ability to motivate and inspire others to work cooperatively to achieve a designated goal Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 21, 2026 and will remain open for at least 75 days.

Job Description ABOUT BATHHOUSE Bathhouse is where the sauna meets the social scene. Thermal pools, steam rooms, and elite hands-on treatments — all in a sleek, high-energy space. We're the intersection of wellness and social. Equal parts sanctuary and scene. We build spaces where anyone, with any body, can show up and feel better leaving than they arrived. JOB DESCRIPTION Bathhouse is seeking a knowledgeable, safety-minded, and detail-oriented Pool Technician to help maintain the health, cleanliness, and functionality of our thermal pools and water systems. This role is essential to delivering a safe, elevated guest experience and ensuring our facilities operate smoothly every day. The Pool Technician will monitor water quality, perform routine maintenance, troubleshoot equipment issues, and work closely with operations and facilities teams to uphold Bathhouse standards. RESPONSIBILITES • Perform daily water testing and log all readings accurately., • Balance water chemistry (chlorine, pH, alkalinity, etc.) according to established standards., • Inspect pumps, filters, heaters, dosing systems, and related equipment., • Perform routine cleaning of pools, drains, filters, and mechanical rooms., • Identify and troubleshoot issues quickly; escalate repairs when needed., • Conduct preventative maintenance on pool systems and associated equipment., • Maintain accurate maintenance records and service logs., • Ensure compliance with health and safety regulations at all times., • Respond to operational issues or guest-impacting concerns promptly., • Collaborate with facilities, lifeguard/wet area teams, and management to resolve issues and plan maintenance. QUALIFICATIONS • 2+ years of experience working with pools, spas, aquatic facilities, or similar environments., • Strong understanding of pool chemistry, filtration systems, pumps, and heaters., • Certified Pool Operator (CPO)., • Experience working in hospitality, spa, hotel, or fitness environments is a plus., • Detail-oriented, organized, and proactive about identifying issues early., • Comfortable working independently and collaborating across departments., • Ability to lift 50+ lbs and perform physical tasks as needed., • Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays. COMPENSATION & BENEFITS • Hourly Rate: $30 - $32/hour., • Medical, Vision, and Dental insurance available for full-time employees., • Complimentary unlimited admission to Bathhouse., • Three "Plus One" guest passes per month., • 50% discount on services, retail products, and restaurant offerings.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Overview: The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker’s compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline. Responsibilities: • Direct and supervise Human Resources staff., • Prepare and maintain Human Resources budget., • Maintain thorough and current knowledge of all Human Resources/employee regulations and laws, and ensure that the property is in compliance., • Participate in EEO, Unemployment, Wage & Hour, Worker’s Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Implement policies and programs to guarantee compliance., • Communicate new policies, information, and directives to all employees., • Instruct staff in interpretation of HR policies and procedures., • Ensure staffs compliance with HR policies and procedures., • Coordinate and monitor recruitment, screening and reference checking of all non-exempt personnel., • Recruit, interview and recommend all exempt personnel., • Maintain employee benefits programs., • Set up, approve, and maintain all wage and salary programs, including performance evaluations., • Recommend and/or approve all employee transitions, i.e. new hire, transfer, promotion, etc., • Maintain open door policy., • Monitor and analyze turnover statistics., • Conduct training classes., • Update and submit required reports in a timely manner., • Participate in and monitor safety committee in compliance with Loss Prevention SOP’s., • Ensure compliance with all HR related Loss Prevention SOP’s., • Establish and maintain safety incentive program., • Become a certified trainer in all current HR training modules., • Participate in and monitor effectiveness of Highgate Hotel Enrichment committee., • Maintain Heroes of Hospitality (Employee of Month/Year) program., • Practice positive employee relations, including coaching, counseling & discipline., • Develop and maintain “no cost” benefit programs., • Monitor Service Standards by Position training program., • Participate in and monitor orientation programs., • Develop managers for future advancement., • Ensure managers are using coaching, counseling and discipline to address issues/concerns., • Ensure Associate Opinion Survey is completed by all employees., • Condense and expedite paperwork, develop internal communications, improve record keeping., • Develop and maintain suggestion box program., • Plan and edit employee newsletter., • Manage all personnel files., • Manage resume and application files., • Develop and monitor recruitment resources. Qualifications:, • At least 5 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience., • Previous supervisory responsibility required., • College course work in related field helpful, • Familiarity with and knowledge of employment laws required., • Long hours sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 21, 2026, and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Overview: The Complex Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker’s compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline for an assigned portfolio of hotels. Responsibilities: • Direct and supervise Human Resources staff., • Prepare and maintain Human Resources budget., • Maintain thorough and current knowledge of all Human Resources/employee regulations and laws, and ensure that the property is in compliance., • Participate in EEO, Unemployment, Wage & Hour, Worker’s Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Implement policies and programs to guarantee compliance., • Communicate new policies, information, and directives to all employees., • Instruct staff in interpretation of HR policies and procedures., • Ensure staffs compliance with HR policies and procedures., • Coordinate and monitor recruitment, screening and reference checking of all non-exempt personnel., • Recruit, interview and recommend all exempt personnel., • Maintain employee benefits programs., • Set up, approve, and maintain all wage and salary programs, including performance evaluations., • Recommend and/or approve all employee transitions, i.e. new hire, transfer, promotion, etc., • Maintain open door policy., • Monitor and analyze turnover statistics., • Conduct training classes., • Update and submit required reports in a timely manner., • Participate in and monitor safety committee in compliance with Loss Prevention SOP’s., • Ensure compliance with all HR related Loss Prevention SOP’s., • Establish and maintain safety incentive program., • Become a certified trainer in all current HR training modules., • Participate in and monitor effectiveness of Highgate Hotel Enrichment committee., • Maintain Heroes of Hospitality (Employee of Month/Year) program., • Practice positive employee relations, including coaching, counseling & discipline., • Develop and maintain “no cost” benefit programs., • Monitor Service Standards by Position training program., • Participate in and monitor orientation programs., • Develop managers for future advancement., • Ensure managers are using coaching, counseling and discipline to address issues/concerns., • Ensure Associate Opinion Survey is completed by all employees., • Condense and expedite paperwork, develop internal communications, improve record keeping., • Develop and maintain suggestion box program., • Plan and edit employee newsletter., • Manage all personnel files., • Manage resume and application files., • Develop and monitor recruitment resources. Qualifications:, • At least 5 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience., • Previous supervisory responsibility required., • College course work in related field helpful, • Familiarity with and knowledge of employment laws required., • Long hours sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 24, 2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Assistant Director of Human Resources is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, and the understanding and enforcement of company policies. Responsibilities: • Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions., • Compile review list and distribute to departments., • Compile Turnover Report, copy and distribute., • Enter payroll information on computer (wage information, changes)., • Conduct prescreening interviews., • Respond to unemployment claims, maintain unemployment logbook., • Maintain new hire, termination, transfer and promotion logbook., • Audit hours worked in payroll reports for eligibility of benefits., • Compile wage surveys., • Monitor and maintain Leave of Absence log., • Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury., • Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured)., • Maintain complimentary room night log, process employee requests., • Prepare and place recruitment advertising., • Process paperwork for terminating employees., • Schedule Orientation., • Assist in Orientation – explain benefits, conduct tour of property., • Write articles and take pictures for property newsletter., • Assist with special projects; plan employee events (meetings, picnics, parties)., • Maintain First Aid log. Qualifications:, • A 4-year college degree, • At least 3 years of progressive Human Resources Management experience in a hotel or a related industry;, • Recruitment experience in the hospitality field required., • Experience in union environment required., • Previous supervisory responsibility required., • College course work in related field helpful, • Familiarity with and knowledge of employment laws are helpful., • Long hours sometimes required., • Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 16, 2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Overview: The Senior Vice President, Human Resources – New York Hotels is the senior market HR leader responsible for developing and executing the people strategy across Highgate’s New York hotel portfolio. This role serves as a strategic partner to property General Managers, regional and corporate leadership, ownership groups, and hotel HR teams to drive organizational performance, strengthen leadership capability, ensure compliance and risk management, and cultivate a high-performance culture that supports both business objectives and associate engagement. This position requires extensive experience within New York City hotel operations and a deep understanding of labor relations in a highly unionized hospitality environment. The SVP will provide strategic oversight and guidance on collective bargaining agreements, labor strategy, grievance management, workforce planning, and complex employee relations matters. Working closely with hotel leadership and union representatives, the role requires the ability to navigate sensitive situations with sound judgment, credibility, professionalism, and a practical understanding of the operational realities of New York hotels. The SVP will lead all facets of the human resources function, including talent strategy, succession planning, leadership development, organizational effectiveness, recruitment, culture and engagement, change management, employee relations, compliance, and workforce planning. This role will focus on strengthening leadership capability, building talent pipelines and succession plans, and supporting organizational effectiveness across the portfolio to ensure Highgate attracts, develops, and retains top talent while driving business performance. As a member of Highgate’s senior leadership team, the SVP will champion the Company’s culture and values while aligning talent strategies, organizational priorities, labor relations, and compliance practices to support the continued growth and success of the portfolio. The successful candidate will bring a balanced combination of strategic thinking, business acumen, talent leadership, operational expertise, and labor knowledge to drive results across one of Highgate’s most important markets. Responsibilities: • Serve as the senior HR business partner for assigned New York hotels, aligning people first priorities with property performance, guest experience, owner expectations, and Highgate’s broader business strategy., • Coach and advise General Managers, executive committee members, and property HR leaders on leadership effectiveness, organizational structure, succession planning, workforce planning, and change management., • Translate companywide HR priorities into practical, market-specific action plans that reflect the pace, complexity, and labor environment of New York hotels., • Build credibility across properties by balancing strategic counsel with hands-on support during high-priority operational, associate relations, and labor matters., • Lead labor relations strategy for assigned unionized properties, ensuring consistent and thoughtful administration of collective bargaining agreements, side letters, past practices, and property-specific labor commitments., • Advise leaders on contract interpretation, seniority, scheduling, job classifications, wage and benefit provisions, progressive discipline, investigations, leaves, accommodations, subcontracting considerations, and operational changes that may have labor implications., • Partners with property leadership, corporate HR, legal counsel, and union representatives to resolve grievances, prepare for arbitration or hearing, and reduce avoidable labor risk., • Maintain a constructive, professional working relationship with union representatives while protecting business needs, associate fairness, contractual obligations, and Highgate standards., • Provide sound guidance on complex employee relations matters, including investigations, performance concerns, conduct issues, harassment or discrimination complaints, workplace conflict, separations, and sensitive leadership situations., • Ensure compliance with federal, New York State, and New York City employment requirements, including wage and hour, leave laws, pay transparency, anti-harassment, accommodations, recordkeeping, safety, immigration, and posting obligations., • Partner with legal counsel and corporate HR on agency charges, EEO matters, wage and hour claims, unemployment, workers’ compensation, OSHA, audits, subpoenas, and other employment-related proceedings., • Promote consistent documentation, fair process, appropriate escalation, and timely resolution of employee and labor matters across assigned hotels., • Partner with Talent Acquisition and property leaders to strengthen staffing strategies for high-volume and leadership roles, with attention to market competitiveness, internal mobility, and diversity of candidate pipelines., • Guide succession planning and talent reviews for critical hotel leadership roles, identifying readiness, development gaps, retention risks, and internal bench strength across the New York portfolio., • Develop, coach, and mentor HR Directors and HR teams, raising the standard for business partnership, compliance discipline, associate engagement, and operational follow-through., • Support onboarding, leadership development, service culture, training compliance, and manager capability programs that improve associate experience and operational consistency., • Champion a positive and inclusive associate experience that reflects Highgate’s values, hotel service culture, and the expectations of a highly visible New York hospitality environment., • Use engagement feedback, turnover data, exit interviews, employee relations trends, and operational input to identify root causes and drive practical retention and culture-building actions., • Partner with property leaders on communications, recognition, associate events, listening strategies, and manager accountability for a respectful, high-performing workplace., • Oversee effective execution of HR processes across assigned properties, including HR budgeting, compensation administration, personnel records, performance management, policy implementation, required training, and HR reporting., • Ensure accurate and timely use of HR systems and processes, including applicant tracking, associate data, compliance documentation, onboarding workflows, and reporting tools., • Monitor key people metrics such as staffing levels, turnover, overtime drivers, grievance activity, leave trends, employee relations cases, training completion, and compliance gaps; convert insights into action plans., • Travel regularly within the New York market and maintain a strong on-property presence to support leaders, inspect HR practices, build trust, and resolve issues before they escalate. Qualifications:, • 15+ years of progressive Human Resources leadership experience, including significant experience supporting hotel, hospitality, multi-unit, or service-intensive operations., • Demonstrated success leading HR in a New York City hotel or comparable unionized hospitality environment is strongly preferred., • Strong working knowledge of New York State and New York City employment laws and regulations, with the judgment to know when to escalate to legal counsel or corporate HR leadership., • Experience advising senior operators and General Managers in a fast-paced, high-touch, guest-facing environment., • Proven ability to lead through influence, build trust quickly, manage sensitive issues discreetly, and balance advocacy with business priorities., • Strong executive communication skills, including the ability to write clearly, present recommendations, facilitate difficult conversations, and communicate with credibility across all levels of the organization., • Bachelor’s degree in Human Resources, Business, Hospitality, Labor Relations, or a related field preferred; advanced degree or HR/labor certification is a plus., • Ability to travel regularly throughout the New York market and work flexible hours as needed based on hotel operations, labor matters, investigations, and business priorities., • Business-minded HR leader who understands hotel operations, ownership expectations, and the importance of associate experience in driving guest satisfaction and financial performance., • Balanced labor relations partner who is firm, fair, prepared, respectful, and solutions oriented., • High-integrity advisor who handles confidential matters with discretion and sound judgment., • Hands-on operator who is comfortable moving from strategy to execution and can support properties during urgent or complex situations., • Developer of people who raises the capability of HR teams and property leaders across the portfolio., • Establish trusted relationships with General Managers, property HR leaders, corporate HR, legal partners, and union stakeholders across the New York portfolio., • Assess labor relations practices, CBA administration, grievance trends, employee relations risk, staffing gaps, and HR operating rhythms across assigned hotels., • Create clear market action plans that improve consistency, compliance, associate experience, leadership capability, and issue resolution across properties., • Strengthen HR Director capability through coaching, process discipline, practical tools, and clearer escalation expectations., • Improve visibility into people metrics and convert data into targeted actions for retention, engagement, compliance, and operational effectiveness. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on [insert date] and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Situated next door to each other on 44th Street in the heart of midtown Manhattan, Millennium Premier and Millennium Times Square both offer desirable locations steps from the excitement of Times Square, Broadway, Radio City Music Hall, and Rockefeller Center. Millennium Premier, newly- renovated Four-Star boutique-style hotel, features 124 well-appointed rooms and a private lounge exclusively for guests. Millennium Times Square features 626 spacious guest rooms and suites, some with views of Times Square, function space, and the newly-renovated Restaurant and Bar will be re-opening in the Fall 2026. Overview: The Complex Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker’s compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline for an assigned portfolio of hotels. Responsibilities: • Direct and supervise Human Resources staff., • Prepare and maintain Human Resources budget., • Maintain thorough and current knowledge of all Human Resources/employee regulations and laws, and ensure that the property is in compliance., • Participate in EEO, Unemployment, Wage & Hour, Worker’s Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Implement policies and programs to guarantee compliance., • Communicate new policies, information, and directives to all employees., • Instruct staff in interpretation of HR policies and procedures., • Ensure staffs compliance with HR policies and procedures., • Coordinate and monitor recruitment, screening and reference checking of all non-exempt personnel., • Recruit, interview and recommend all exempt personnel., • Maintain employee benefits programs., • Set up, approve, and maintain all wage and salary programs, including performance evaluations., • Recommend and/or approve all employee transitions, i.e. new hire, transfer, promotion, etc., • Maintain open door policy., • Monitor and analyze turnover statistics., • Conduct training classes., • Update and submit required reports in a timely manner., • Participate in and monitor safety committee in compliance with Loss Prevention SOP’s., • Ensure compliance with all HR related Loss Prevention SOP’s., • Establish and maintain safety incentive program., • Become a certified trainer in all current HR training modules., • Participate in and monitor effectiveness of Highgate Hotel Enrichment committee., • Maintain Heroes of Hospitality (Employee of Month/Year) program., • Practice positive employee relations, including coaching, counseling & discipline., • Develop and maintain “no cost” benefit programs., • Monitor Service Standards by Position training program., • Participate in and monitor orientation programs., • Develop managers for future advancement., • Ensure managers are using coaching, counseling and discipline to address issues/concerns., • Ensure Associate Opinion Survey is completed by all employees., • Condense and expedite paperwork, develop internal communications, improve record keeping., • Develop and maintain suggestion box program., • Plan and edit employee newsletter., • Manage all personnel files., • Manage resume and application files., • Develop and monitor recruitment resources. Qualifications:, • At least 5 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience., • Previous supervisory responsibility required., • College course work in related field helpful, • Familiarity with and knowledge of employment laws required., • Long hours sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 29, 2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Rising 36 stories above the pulse and pageantry of Times Square, InterContinental New York Times Square is a hub of tranquility nestled in Midtown Manhattan’s Theatre District. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen. Find ease in chic accommodations, including sleek and spacious guest rooms and Junior Suites. Overview: The Senior uman Resources Manager is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits and workmen’s compensation duties. Responsibilities: • Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions., • Compile review list and distribute to departments., • Compile Turnover Report, copy and distribute., • Enter payroll information on computer (wage information, changes)., • Conduct prescreening interviews., • Respond to unemployment claims, maintain unemployment logbook., • Maintain new hire, termination, transfer and promotion logbook., • Audit hours worked in payroll reports for eligibility of benefits., • Compile wage surveys., • Monitor and maintain Leave of Absence log., • Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury., • Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured)., • Maintain complimentary room night log, process employee requests., • Prepare and place recruitment advertising., • Process paperwork for terminating employees., • Maintain advertising logbook., • Become certified trainer in all Human Resources training modules., • Ensure compliance with all HR and related Loss Prevention SOP’s., • Participate in Highgate Hotel Enrichment Committee., • Schedule Highgate Hotel Orientation., • Assist in Highgate Hotel Orientation – explain benefits, conduct tour of property., • Write articles and take pictures for property newsletter., • Assist with special projects; plan employee events (meetings, picnics, parties)., • Coordinate Travel Reduction Program, write Travel Reduction Plan, conduct yearly transportation survey., • Maintain First Aid log. Qualifications:, • At least 5 years of progressive Human Resources experience in a hotel or a related industry required., • Previous supervisory responsibility preferred., • College course work in related field helpful, • High school diploma or equivalent required., • Long hours sometimes required., • Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 11, 2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Hilton Garden Inn New York Times Square Central is a brand new hotel ideally located on famous 42nd Street, steps from Broadway theaters, Restaurant Row & more. The hotel offers 282 brand-new guestrooms with king or two queen beds plus modern in-room amenities. Overview: The Senior Human Resources Manager is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits and workmen’s compensation duties. Responsibilities: • Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions., • Compile review list and distribute to departments., • Compile Turnover Report, copy and distribute., • Enter payroll information on computer (wage information, changes)., • Conduct prescreening interviews., • Respond to unemployment claims, maintain unemployment logbook., • Maintain new hire, termination, transfer and promotion logbook., • Audit hours worked in payroll reports for eligibility of benefits., • Compile wage surveys., • Monitor and maintain Leave of Absence log., • Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury., • Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured)., • Maintain complimentary room night log, process employee requests., • Prepare and place recruitment advertising., • Process paperwork for terminating employees., • Maintain advertising logbook., • Become certified trainer in all Human Resources training modules., • Ensure compliance with all HR and related Loss Prevention SOP’s., • Participate in Highgate Hotel Enrichment Committee., • Schedule Highgate Hotel Orientation., • Assist in Highgate Hotel Orientation – explain benefits, conduct tour of property., • Write articles and take pictures for property newsletter., • Assist with special projects; plan employee events (meetings, picnics, parties)., • Coordinate Travel Reduction Program, write Travel Reduction Plan, conduct yearly transportation survey., • Maintain First Aid log. Qualifications:, • At least 5 years of progressive Human Resources experience in a hotel or a related industry required., • Previous supervisory responsibility preferred., • College course work in related field helpful, • High school diploma or equivalent required., • Long hours sometimes required., • Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on [insert date] and will remain open for at least 75 days.

Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The New Yorker Hotel continues to thrive, attracting visitors from all over the world, including those right here in NYC. With the Jacob Javits Covention Center and Hudson Yards just minutes away, and the revitalized West Side of Manhattan becoming increasingly desirable, we’re confident that our hotel will enjoy continued success well into the future. And we invite you to experience it with us! Overview: The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.). Responsibilities: • Buff marble floors daily according to hotel standards., • Shampoo carpets in the public areas according to hotel standards., • Shampoo furniture as needed., • Handle all requests for luggage assistance in a friendly, efficient and courteous manner., • Handle items for "Lost and Found" according to hotel standards., • Clean guestrooms as needed., • Have knowledge of and assist in all emergency procedures., • Maintain hotel equipment in proper working order., • Maintain storage of hotel equipment in proper area., • Complete special projects as assigned by the Housekeeping Manager., • Ensure overall guest satisfaction. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: 9/25/2026

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures—and it’s rumored the martini was invented here in the hotel. While historic details like the hotel’s gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 330 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City’s premier luxury lifestyle hotel. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on [insert date] and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: The New Yorker Hotel continues to thrive, attracting visitors from all over the world, including those right here in NYC. With the Jacob Javits Covention Center and Hudson Yards just minutes away, and the revitalized West Side of Manhattan becoming increasingly desirable, we’re confident that our hotel will enjoy continued success well into the future. And we invite you to experience it with us! Overview: The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Carry a cell phone at all times., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled., • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis., • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager., • Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests. Qualifications: • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • Must have OPERA CLOUD experiance, • Must be proficient in Windows, Company approved spreadsheets and word processing., • Must have a valid driver’s license from the applicable state., • Long hours sometimes required., • Light hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 21, 2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: Behind every great hotel is a strong housekeeping team. As Housekeeping Manager, you will lead the heart of the house, supporting and inspiring your team in delivering impeccably clean, comfortable guest rooms and exceptional service every day. Through hands-on leadership, attention to detail, and a genuine commitment to your team, you will help create memorable experiences for every guest. This is a great opportunity for a hospitality leader who enjoys developing people, creating an organized and positive work environment, and making a direct impact on the guest experience. At Highgate, we are committed to developing our leaders and providing opportunities for career growth, making this an excellent next step for someone ready to grow into senior hotel operations. The ideal candidate is a hands-on hospitality leader who demonstrates strong attention to detail, sound judgment, effective communication, and a commitment to operational excellence. Immediate openings at Hyatt Regency Times Square, Lotte Palace, M Social Downtown & Times Square, Manhattan Times Square, Park Central, Park Lane, Residence Inn NY World Trade Center, ROW NYC. Responsibilities: • Manage the daily operation of the Housekeeping Department in accordance with Highgate Hotels standards, policies, procedures, and service expectations, • Recruit, supervise, coach, and support room attendants, house attendants, public-area attendants, inspectors, linen-room associates, and other housekeeping team members., • Consistently meet Highgate Hotel and brand cleanliness, quality, and safety standards., • Conduct daily inspections, monitor room readiness, manage large room turns and VIP arrivals, and ensure exceptional presentation throughout the hotel., • Partner closely with Front Office, Engineering, Laundry, and other departments to ensure seamless operations, timely communication, and outstanding guest experiences., • Manage scheduling, staffing, productivity, payroll, inventories, purchasing, and departmental expenses to achieve operational and financial goals., • Resolve guest concerns promptly and professionally, ensuring service recovery efforts result in high levels of guest satisfaction., • Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.)., • Maintain compliance with all Highgate policies, brand standards, safety regulations, OSHA/MSDS requirements, key control procedures, and risk management practices., • Oversee housekeeping equipment, supplies, work orders, preventative cleaning programs, and Lost & Found operations to ensure efficient daily operations., • Lead daily pre-shift meetings, ongoing training, and performance coaching to promote continuous improvement, service excellence, and employee engagement., • Monitor room status, special requests, and operational reports to ensure accurate communication, efficient workflow, and an exceptional arrival experience for every guest., • Promote a workplace culture based on respect, teamwork, accountability, inclusion, and consistent communication., • Monitor the inventory and distribution of guestroom supplies, linens, uniforms, amenities, cleaning products, and operating equipment., • Assist with inventory counts, purchasing requests, cost controls, loss prevention, and the proper storage and rotation of supplies. Qualifications:, • High School Diploma or equivalent required; associate or bachelor's degree in hospitality management or a related field is preferred., • Housekeeping supervisory experience in a hotel, resort, healthcare, residential or similar service-focused environment., • Experience in full service, luxury, lifestyle, union or high-volume New York hotel environment would be preferred., • Strong leadership, coaching, and team-building skills with a passion for delivering exceptional guest service., • Knowledge of housekeeping operations, inventory management, scheduling, payroll, and labor management., • Ability to handle sensitive associates and guest information with discretion and confidentiality., • Strong organizational skills with the ability to prioritize, multitask, and adapt in a fast-paced environment., • Proficiency with Microsoft Office (Word, Excel, Outlook) and hotel property management systems (PMS) or the ability to quickly learn new technology., • Demonstrated problem-solving skills with the ability to make sound decisions and resolve guest and operational issues effectively., • Knowledge of workplace safety, sanitation, chemical handling, and emergency-response practices., • Ability to work on a flexible schedule based on hotel needs, including early mornings, evenings, weekends, holidays, and extended hours when necessary., • Ability to bend, reach, climb stairs, push housekeeping equipment, and lift or move items weighing up to 30 pounds, with or without reasonable accommodation., • Fluency in English is required. Additional language skills are valued and may be beneficial based on the needs of the hotel and its workforce. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/22/2026 and will remain open for at least 75 days.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Experience a new luxury and drive to move forward at Courtyard New York Manhattan Midtown East. Located just steps from Grand Central Station our hotel in Manhattan provides easy access to Radio City Music Hall, Central Park Zoo and more of Midtown Manhattans most popular attractions particularly Times Square. Contemporary art welcomes you when you enter the lobby of our Manhattan hotel and begin enjoying the elevated amenities of free high speed WiFi, a 12th floor lounge and a 24 hour fitness center. Fuel your day at our hotel in Midtown East Manhattan with a bite at our American eatery, Table 866 serving delicious breakfast and Starbucks coffee. After an exciting day exploring Midtown, retreat to our spacious guest rooms. Most rooms include pullout sofas to enjoy crisp linens, premium movie channels and spectacular city views. Traveling to New York for business. Take advantage of our large in-room workstations and ergonomic chairs or use our business library with signature media pods. Overview: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities: • Thoroughly clean guestrooms according to standards., • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up., • Remove all trash and dirty linen from guestrooms and hallways., • Keep all hallways, public areas and closets clean, neat and vacuumed, • Restock housekeeping cleaning cart for next day's use., • Replenish chemical bottles., • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager., • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager., • Handle items for “Lost and Found” according to the standards., • Ensure overall guest satisfaction. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/24/2026 and will remain open for at least 75 days.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: As the premier Italian hotel in New York City, The Michelangelo Hotel brings all the boutique amenities and designs of Modern Italian Lifestyle to Times Square — New York City's very own Crossroads of the World. Business travelers and vacationing guests revel in the luxurious comfort of this urban oasis with its refined rooms, opulent suites and smoke-free atmosphere. Welcoming and spacious, the rooms of our boutique hotel are thoughtfully designed to blend sophisticated style, lavish comforts and luxury amenities with the hotel’s Neoclassical features to evoke authentic Italian elegance. The Michelangelo Hotel offers 179 rooms including 52 suites that are among the largest in NYC, a notable rarity among high-end boutique hotels. Overview: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities: • Thoroughly clean guestrooms according to standards., • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up., • Remove all trash and dirty linen from guestrooms and hallways., • Keep all hallways, public areas and closets clean, neat and vacuumed, • Restock housekeeping cleaning cart for next day's use., • Replenish chemical bottles., • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager., • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager., • Handle items for “Lost and Found” according to the standards., • Ensure overall guest satisfaction. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 29th and will remain open for at least 75 days.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: This 242-room hotel, located on the corner of Maiden Lane and Broadway, is housed in a historic building that dates back to 1903 and was originally a part of Manhattan's first jewelry district. The hotel's design by Stonehill & Taylor recalls its rich history by working with time and money as reoccurring themes. For guests looking to explore Lower Manhattan, the hotel is within walking distance of downtown's most popular sites including One World Trade, One World Observatory, 911 Memorial and Museum, Wall Street and Battery Park. Residence Inn New York World Trade Center 170 BroadwayNew York, NY 10007 Overview: The Extra House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.). Responsibilities: • Buff marble floors daily according to hotel standards., • Shampoo carpets in the public areas according to hotel standards., • Shampoo furniture as needed., • Handle all requests for luggage assistance in a friendly, efficient and courteous manner., • Handle items for "Lost and Found" according to hotel standards., • Clean guestrooms as needed., • Have knowledge of and assist in all emergency procedures., • Maintain hotel equipment in proper working order., • Maintain storage of hotel equipment in proper area., • Complete special projects as assigned by the Operations team, • Ensure overall guest satisfaction. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law Posting Date: This job opening was posted on 09/28/2026 and will remain open for at least 75 days.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: New York City, NY Overview: The Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner. Responsibilities: • Load and unload luggage carts., • Organize and deliver luggage for tour groups, • Escort guests to rooms and familiarize them with hotel services., • Inspect guest’s room to ensure it is in order and that supplies are adequate., • Explain features of the room including operation of electronic devices and entertainment., • Check/store luggage for arrivals and departures with luggage tags., • Store, track, and deliver packages as needed., • Deliver messages to meeting rooms., • Deliver flowers, laundry, packages and other amenities to guestrooms., • Assist with room changes., • Maintain current listing of local and area attractions, special events and activities., • Maintain list of local transportation guides, churches, sports arenas, etc., • Assist Houseperson with guest requests., • Ensure lobby reader board is correct., • Provide information, maps and directions as required., • Where applicable answer console to assist front desk agents., • Show guestrooms and suites as needed and emphasize the hotel’s amenities., • Perform other duties as requested by management. Qualifications:, • High School diploma or equivalent required and/or experience in a hotel or a related field preferred., • Must have a valid driver's license for the applicable state. (If applicable), • Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and in writing, • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to maintain confidentiality of information. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/21/2026 and will remain open for at least 75 days.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Margaritaville Resort Time Square New York City, NY Overview: The Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner. Responsibilities: • Load and unload luggage carts., • Organize and deliver luggage for tour groups, • Escort guests to rooms and familiarize them with hotel services., • Inspect guest’s room to ensure it is in order and that supplies are adequate., • Explain features of the room including operation of electronic devices and entertainment., • Check/store luggage for arrivals and departures with luggage tags., • Store, track, and deliver packages as needed., • Deliver messages to meeting rooms., • Deliver flowers, laundry, packages and other amenities to guestrooms., • Assist with room changes., • Maintain current listing of local and area attractions, special events and activities., • Maintain list of local transportation guides, churches, sports arenas, etc., • Assist Houseperson with guest requests., • Ensure lobby reader board is correct., • Provide information, maps and directions as required., • Where applicable answer console to assist front desk agents., • Show guestrooms and suites as needed and emphasize the hotel’s amenities., • Perform other duties as requested by management. Qualifications:, • High School diploma or equivalent required and/or experience in a hotel or a related field preferred., • Must have a valid driver's license for the applicable state. (If applicable), • Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and in writing, • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to maintain confidentiality of information. Benefits: Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. Posting Date: This job opening was posted on 9/29/2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com. Location: The New Yorker Hotel continues to thrive, attracting visitors from all over the world, including those right here in NYC. With the Jacob Javits Covention Center and Hudson Yards just minutes away, and the revitalized West Side of Manhattan becoming increasingly desirable, we’re confident that our hotel will enjoy continued success well into the future. And we invite you to experience it with us! Overview: The Senior PM-Overnight Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Carry a cell phone at all times., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled, • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis, • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily Front Office work and activity reports generated by Night Audit., • Review Front Office log book and Guest Request log on a daily basis. Qualifications:, • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • The ability to demonstrate exceptional Customer Service Skills., • Must be proficient in Windows and Microsoft Office., • Able to work long hours as sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 21, 2026 and will remain open for at least 75 days.