Are you a business? Hire hotel hospitality candidates in New York, NY
Nan Xiang Xiao Long Bao has been selected as Michelin-recommended Shanghainese food for 9 consecutive years since 2007 and has been featured on various media and websites such as New York Magazine, Eater, Gothamist, Grub Street, Serious Eats and many more as “The City’s Best Soup Dumplings”. We are seeking a friendly and efficient Host/Cashier to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring they feel welcomed and valued. Your responsibilities will include managing guest seating, taking orders, and processing payments while providing exceptional customer service in a fast-paced environment. If you have a passion for hospitality and enjoy working with people, this is the perfect opportunity for you. Responsibilities Greet guests warmly upon arrival and manage their seating arrangements. Provide menus and explain daily specials to guests. Take food and beverage orders accurately and efficiently. Process transactions using POS system, ensuring accuracy in billing. Address guest inquiries and provide assistance as needed to enhance their dining experience. Maintain cleanliness and organization of the front-of-house area. Collaborate with kitchen staff to ensure timely service of orders. Handle guest complaints professionally, striving for resolution to ensure satisfaction. Skills Previous experience in a restaurant or hotel setting is preferred. Strong guest relations skills with a focus on customer service excellence. Excellent phone etiquette for handling reservations and inquiries. Familiarity with POS or similar point-of-sale systems is a plus. Ability to work in a fast-paced environment while maintaining attention to detail. Strong communication skills and a friendly demeanor are essential for success in this role. A background in food service or hospitality will be beneficial but is not required. Join us as we create memorable experiences for our guests! Bilingual in Chinese and English is preferred Please contact us with your work availability Job Types: Full-time Pay: $15.00 - $20.00 per hour Benefits: Employee discount Flexible schedule Health insurance Job Type: Full-time Pay: $17.00 - $20.00 per hour Shift: Day shift Evening shift Morning shift Night shift Ability to Commute: Flushing, NY 11354 (Required) Ability to Relocate: Flushing, NY 11354: Relocate before starting work (Required) Work Location: In person
Overview We are seeking a friendly and customer-oriented individual to join our team as a Host/Cashier in a dynamic restaurant setting. The ideal candidate will have a passion for hospitality and providing exceptional guest experiences. Duties - Greet guests with a warm welcome and seat them in a timely manner - Manage reservations and waitlists efficiently using the Resy system - Handle cash transactions accurately and maintain a balanced cash drawer - Assist with take-out orders and ensure accuracy in packaging - Collaborate with servers to ensure smooth flow of service - Maintain cleanliness of the host stand and lobby area - Provide excellent guest relations and address any inquiries or concerns promptly Requirements - Previous experience in a restaurant, hotel, or hospitality setting preferred - Proficiency with POS systems, specifically Resy & Toast POS, is a plus - Strong customer service skills with the ability to communicate effectively - Ability to multitask in a fast-paced environment -Ability to Speak and understand mandarin - Willingness to assist team members as needed - Excellent verbal communication skills and a friendly demeanor
TITLE: Line Cook REPORTS TO: Sous Chef, Executive Chef TYPE: Non- Exempt SALARY RANGE: $21.50-23.50 ABOUT THE COMPANY Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Opening in early 2024, Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences for our members and guests. Maxime’s mission is to deliver excellence in service standards and hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. ESSENTIAL DUTIES & RESPONSIBILITIES • Maintains complete knowledge of Maxime’s policies and procedures and ensures that all practices and policies are being upheld • Manages production schedule and pars and establishes priority items for the day • Prepares all menu items following recipes and yield guides efficiently and in accordance with department standards • Restocks items that were depleted during shift • Maintains complete knowledge of products and specifications, including ingredients, descriptions, sourcing, brands, allergens, etc. • Communicates with front-of-house team to manage pacing of courses, member feedback, etc. • Updates knowledge and skills by participating in staff training opportunities • Supports and assists fellow team members whenever possible. • Maintains and strictly abides by state sanitation and health regulations as well as restaurant requirements and procedures • Supports and assists fellow team members whenever possible • Maintains complete knowledge of correct maintenance and use of equipment; uses equipment and tools only as intended, properly and safely • Inspects the cleanliness and organization of line and workstations; rectifies any deficiencies • Inspects the cleanliness and working condition of all tools, equipment, and supplies, ensuring all elements and storage procedures comply with DOH and restaurant standards • Informs manager on duty immediately of any DOH or OSHA/workplace safety violations • Attends mandatory meetings • Adheres to posted schedules • Completes other duties as assigned by management MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS) Minimum 2+ years working as a line cook in a fine dining restaurant or hotel environment in a similar capacity. Has a passion for exceptional hospitality in food and beverage. Demonstrates strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Operates at a high level of integrity, accuracy, and attention to detail. Able to work nights, weekends and holidays, and variable schedule, per the needs of the business. Willingness to maintain a clean, healthy, and safe working environment. Ability to coordinate multiple activities with attention to detail. Ability to work independently, with minimal supervision. PHYSICAL DEMANDS AND WORK ENVIRONMENT Ability to be flexible with job demands and open-minded when being asked to complete tasks. Ability to operate and use all equipment necessary to run the restaurant. Ability to operate with grace under pressure. Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds. Ability to work varied hours/days as business dictates. Ability to stand for up to 8-10 hours a day. Candidates can expect: Professional work collaboration with experts in the food and hospitality field Opportunity to work with a exceptional products and in unique environments To be part of a growing team and regularly engage together in cross- company dialogue and exchange COMPENSATION AND BENEFITS Comprehensive benefits plan, including medical, dental, vision and life insurance. Generous paid time off programs (vacation and personal days). 401k retirement savings plan with company match. Pre-tax commuter benefits. Work life and wellness benefit platform. Discount program offering Retail, Restaurants & Activities discounts. Freshly prepared Staff Meal whilst on duty. Uniform and dry cleaning provided. & more! Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.