Hotel hospitality jobs in Hoboken, New Jersey - Page 6Create job alerts

Job Description Are you someone who loves providing exceptional hospitality to both your guests and your staff? Are you a natural leader with a coach's mentality? Do you have a talent for creating regulars? Do you sweat the details and take ownership of your work? Castell Rooftop Lounge 260 West 40th Street inside of the Marriott AC Hotel on the 21st floor. At Castell Rooftop Lounge, we're in the business of taking care of people--and this ethos begins with our employees. We are currently seeking an energetic General Manager. This position is perfect for you if you have a dynamic floor presence, excellent leadership skills, meticulous attention to detail, and a genuine interest in others. In this role, you will provide guests with the best possible experience and creating a positive work culture by personally exemplifying our core values. You will ensure that the restaurant meets or exceeds its financial targets and overseeing the restaurant's preparedness for daily service and DOH inspection readiness. What we're looking for: • Relevant management experience in a similar role in a craft cocktail bar or high-end establishment, with a background in beverage management., • Desire and motivation to work with a lot of energy and positivity, • Proficient in managing beverage inventory, tracking product usage, and implementing cost-control measures to optimize stock levels and minimize waste., • Sufficiently technically savvy with proficiency with key systems and IT infrastructure (OpenTable, Toast, Restaurant 365, Dolce), • Food Handler's Certification from the Department of Health, • Proficient in Microsoft Office and Excel, • Ability to organize, prioritize, and plan ahead, • Understand and support managing financial implications of operational decisions, • A good sense of humor, • Work with great people who love hospitality, • Competitive salary based on experience paid weekly, • Flexible scheduling, • Benefits include medical, dental, vision, disability, life, and supplemental options, • Paid time off and discounted meals, • A strong company culture with high standards Evocative of the 1960s, with a bit of a Mad Men vibe, Castell’s beverage menu celebrates the iconic Martini and its various incarnations. Creative cocktails are based on the classic drinks of yore, served up with a twist of trend. A selection of reimagined tapas complements the dynamic list of mixed drinks, beer, wine and non-alcoholic spirits. We are an Equal Opportunity Employer. We do not base our employment decisions on an applicant's race, sex, sexual orientation, age, color, national origin, citizenship, disability, handicap, veteran status, or any other factor prohibited by local, state, or federal law.

Job Description Service Director Responsible To: General Manager The Place: Nestled in the heart of SoHo at The Mercer, Sartiano’s combines Italian heritage and fare with a modern fine dining experience. Sartiano’s was created by prominent lifestyle architect, Scott Sartiano, with culinary direction from three-time James Beard award winner Chef Alfred Portale. The Cuisine: Alfred Portale will lead the culinary direction as the Chef managing Partner. The uniquely crafted menu hones in on a specialty to set the tone for the fine dining experience. Building off the foundation of offering specialized meats, Sartiano’s establishes itself as an authentic Italian restaurant. The Executive Chef: Chef Chris Lewnes, a Brooklyn-born Italian American, grew up surrounded by the flavors and aromas of Italian American cuisine in central New Jersey. After attending Rutgers University and earning a degree in journalism, Chris decided to embrace his love for cooking and pursue a career in the culinary arts. As fate would have it, Chris was approached by Chef Alfred Portale with the exact opportunity he had been waiting for: the position of Executive Chef at Scott Sartiano's namesake restaurant, Sartiano’s in The Mercer Hotel. Chris is excited to work alongside Chef Portale, a pioneer of New American cuisine, in a legendary location, and finally get the chance to share his love for Italian American cuisine in New York. The Role: The Service Director is a key leadership position responsible for ensuring exceptional guest experiences, overseeing front-of-house operations and maintaining the highest standards of service. The ideal candidate will possess strong leadership skills, staff development strategies through training and an unwavering commitment to hospitality excellence. The Responsibilities: 1. Guest Experience • Ensure all guests receive an elevated, memorable dining experience., • Address guest feedback promptly and professionally, resolving issues to maintain high satisfaction levels., • Cultivate a welcoming and luxurious atmosphere in alignment with the restaurant's brand and standards. 2. Team Leadership and Development • Recruit and train front-of-house staff, predominantly servers., • Conduct regular training sessions to uphold service standards and enhance team performance. 3. Operational Excellence: • Oversee daily service operations to ensure seamless execution, including table management, server scheduling and shift supervision., • Collaborate with the kitchen and bar teams to synchronize service flow and optimize guest satisfaction., • Monitor and maintain the cleanliness, ambiance, and readiness of the dining area. 5. Standards and Compliance: • Ensure compliance with all health, safety, and licensing regulations., • Maintain the integrity of the restaurant's brand by enforcing fine dining service standards., • Stay updated on industry trends and implement best practices to continually elevate the guest experience. Qualifications & Disposition: -Minimum 2 years experience in a related position -Strong knowledge of NYS sanitation regulations and food handling -NYC Food Handler Card strongly preferred -Individual must possess a good work history and stability -Proficient in all aspects of wine and spirits service with great attention to detail -Strong knowledge of food and beverage -Working knowledge of wine and confident speaking on selections -Ability to inspire staff to achieve their potential through structured training and floor presence -Flexible in scheduling and able to work extended hours to meet business demands -Strong financial acumen and strategic planning

Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities The Operations Manager (Banquets) is responsible for ensuring smooth operations within the property's banquet and event spaces. This position is the outlet leader who helps the property achieve its goals by being an advocate, change leader, and champion for inspiring achievement in the department. The Operations Manager (Banquets) must harmonize the culture, mission, values, and quality standards to ensure maximum potential is achieved. This person must create an exceptional climate of professional and personable service that ensures the long term engagement of employees, guests, and owners. * • Lead, direct, and manage all department operations. Maintain regular presence throughout the department., • Establish and maintain accurate inventory records. Participate in periodic department inventories. Recommend appropriate actions based on results of inventory reporting., • Monitor operations to ensure consistent sequence of service is followed and all brand standards are properly executed., • Monitor performance of the banquet and catering team through verification and analysis or meeting planner satisfaction, mystery shop and quality audits. Initiate corrective action in a timely manner., • Ensure the proper handling, maintenance, storage, and security of all department equipment., • Work closely with the audio/visual team to ensure client needs and expectations are met., • Ensure quality and timeliness of work performed by contracted vendors., • Ensure compliance with all applicable laws and regulations., • Prepare and execute business plans to ensure the maximization of department performance., • Create and develop goals and operational strategies for the operations that are aligned with the Hard Rock brand. Communicate the role that each employee has in their achievement and ensure accountability., • Analyze and identify financial opportunities including cost controls, productivity levels, and revenue generation., • Monitor actual sales, revenues, and expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly., • Review weekly forecasts and planning of cost expenditures to correspond to forecasted occupancy and costs., • Balance staffing levels and labor to achieve ideal employee/guest engagement and cost ratio., • Attract and select the best talent available from inside or outside the organization., • Develop and implement strategies to retain staff., • Train, coach, and counsel managers, supervisors and employees to achieve their career goals and maximize their potential. Monitor and evaluate staff performance and deliver recognition and rewards., • Promote a positive work environment for all employees and ensure all employment related processes and documentation are in compliance., • Ensure all staff have food safety, sanitation, and responsible alcohol service certifications required by law., • Conduct regular meetings with staff to communicate global programs, implement new products and procedures, and discuss areas of opportunities, special events, and other activities., • Participate in and ensure Sound Checks are being conducted in department., • Ensure an extraordinary experience and create loyalty to the property and Hard Rock brand by exceeding expectations through exceptional service and product quality., • Resolve guest complaints and implement changes to prevent future issues., • Resolve guest and client complaints and implement changes to prevent future issues., • Monitor quality assurance program scores and guest feedback. Take corrective action when necessary., • Maintain presence in property during peak business periods., • Ensure all property policies and procedures are fully implemented in department, including health and safety guidelines., • Maintain effective relationships with guests., • Develop positive relationships within the business and social community., • Promote the organization in and out of industry and at relevant trade associations., • Present a professional image to employees, guests, clients, owners, and investors., • Coordinate ongoing industry research to detect market trends and related information for development of new strategies and/or concepts/services. Implement new products/services accordingly and develop analysis of return on investment., • Operate ethically to protect the Hard Rock brand. Ensure brand and business initiatives are implemented., • Maintain confidentiality of guest, employee, and company information. This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • 5+ years’ experience in hospitality banquet management, including 3 years in a leadership role., • Degree/diploma in Hospitality Management, or an equivalent combination of education and experience that provides knowledge, skills, and ability sufficient to successfully perform the duties of the position., • SKILLS, • High energy with effective and influential people skills. Positive attitude and the desire to motivate others., • Ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming., • Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas., • Strong communication and listening skills and excellent speaking, reading, and writing ability., • Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees of the organization., • Ability to perform complex quantitative calculations or reasoning., • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing., • Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.)., • Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy., • Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time., • Ability to make repeating movements of the arms, hands, and wrists., • Ability to express or exchange ideas verbally and perceive sound by ear., • Ability to obtain impressions through the eyes., • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment., • Deep understanding of lifestyle hotels and premium dining products and services., • Passion for music and knowledge of music trends preferred., • Self-starter with an entrepreneurial spirit and strong organizational skills, • Must meet legal requirements for any required licensing., • Ability to work evenings, weekends, and holidays, as needed.

Job Description Guest Service Agent SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The F&B Reservationist is responsible for managing guest bookings, coordinating seating assignments, and optimizing the flow of the restaurant. This role requires impeccable organization, attention to detail, and strong communication skills to deliver an exclusive, seamless guest experience. The ideal candidate thrives in a high-touch, luxury environment, is tech-savvy, and has deep knowledge of dining culture and VIP guest handling. This full-time position has hourly compensation of $35.00 an hour. DUTIES AND RESPONSIBILITIES * Manage all restaurant reservations using platforms like SevenRooms, OpenTable, or Resy. * Oversee VIP guest bookings, special occasions, and private dining requests. * Maintain detailed guest profiles to track preferences, allergies, and past visits. * Work closely with the Maitre D’ and service team to optimize the seating chart and flow of service. * Communicate accurate wait times, seating availability, and accommodations to guests. * Handle high-profile clientele with discretion and professionalism. * Assist with guest follow-ups, confirmations, and special accommodations. * Collaborate with the Marketing and PR teams for exclusive dining experiences. Qualifications * Minimum 2-3 years of experience in a fine dining reservations or guest services role. * Luxury hospitality experience required (hotel, private club, or Michelin-starred restaurant preferred). * Experience with VIP clientele, exclusive events, and high-profile guest accommodations. * Fluent in English; additional languages preferred (French, Italian, Spanish, or Portuguese). * Availability to work evenings, weekends, and holidays. SKILLS * Expert knowledge of luxury hospitality, guest etiquette, and VIP handling. * Proficiency in reservation management systems (SevenRooms, OpenTable, Resy). * Strong communication and relationship-building skills. * Ability to multitask and prioritize reservations under pressure. * Exceptional organizational skills and attention to detail. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Cosmetic Dentistry Center NYC is a world-class, patient-centered, dental office, known for its excellence in clinical care and customer service Position Summary: We have an exciting opportunity to join our team as a Concierge. In this role, the successful candidate Responsible for providing information regarding dental services and serves as initial contact person for patients, their family members and representatives, and other visitors coming to the practice. Performs service functions including, but not limited to way finding, answering phones, assisting patients and visitors and ensuring patient issues are escalated to appropriate personnel. Works under direct supervision. Job Responsibilities: • Try Indeed AI Enhance demonstrates knowledge of the organization's mission and core values and incorporates them into the performance of duties., • Participates and performs all other related duties as required., • Completes regular rounding of the patient areas to proactively address issues (wayfinding, questions about center and miscellaneous questions) Enters appropriate tickets for escalation when issue identified during rounding or observation, • Orients patients to My Chart application, assists patients with checking in at Self Check in on iPad and intervenes when there's an issue, • Assist in timely patient appointments by providing information to patients and providing directions to appointment location Provides necessary information regarding schedule. Assists patients or caregiver with inquires., • Obtains patient insurance information. Forwards patient insurance information within a timely manner. Validates parking tickets for patients., • Effectively provides needed instructions to patients and caregivers for needed services. Log each patient arrival in-patient tracking system. Processes information in a timely manner., • Demonstrates excellent and effective customer service skills at all times, • Greet patients using excellent customer service skills using appropriate verbal, written techniques when obtaining or conveying information to patients, physicians, nurses, or ancillary staff. Utilizes applicable computer systems. Effectively communicates information to patients and caregivers as necessary., • Answers telephone calls, triaging emergencies, transferring calls to appropriate parties. Answers calls within a timely manner. Quickly responds to requests and uses excellent customer service skills when answering calls and responding to callers., • Provides escort to patient and patient family when required Preferred Qualifications: Experience working in the Hotel/Hospitality industry Qualified candidates must be able to effectively communicate with all levels of the organization. Cosmetic Dentistry Center NYC provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. Cosmetic Dentistry Center NYC is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. Job Types: Full-time, Part-time Pay: $16.00 - $19.00 per hour Expected hours: 32 per week Schedule:

Job Description Job Title: Customer Service | Booking Hotels & Cruises Company: Evermore Travel LLC Job Type: Flexible Schedule | Remote Work About Us: Evermore Travel is a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Were committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Key Responsibilities: • Assist clients in selecting and booking hotel accommodations, • Provide accurate information on hotel amenities, pricing, and availability, • Respond promptly and professionally to client inquiries via phone, email, or online chat, • Maintain detailed and accurate records of client interactions and bookings, • Collaborate with team members to ensure seamless client experiences, • Stay updated on hotel offerings, travel trends, and industry changes, • Attend virtual training sessions and team meetingsRequirements:, • Strong communication and customer service skills, • Friendly, professional demeanor and positive attitude, • Comfortable working independently and managing time effectively, • Basic computer skills and a reliable internet connection, • Interest in travel and helping clients plan memorable stays, • Previous experience in customer service, hospitality, or sales is a plus but not requiredWhat We Offer:, • Flexible, remote work environment, • Full training and access to industry resources and tools, • Supportive team culture and mentorship, • Income-earning possibilities based on performance, • Exclusive travel discounts and perks through industry partners, • Personal and professional development opportunities

Job DescriptionBenefits: • 401(k) matching, • Employee discounts, • Flexible schedule, • Flexible Scheduling, • Career Advancement Opportunities Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job Description This is a remote position. We are seeking an outgoing individual for our Cruise Coordinator position. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This position is great for anyone who absolutely loves to travel and help others. Roles & Responsibilities · Research, Create, and Execute exceptional itineraries for clients · Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs · Complete ongoing training to earn and maintain certification to book travel · Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations · Review budgets, and plan trips according to client’s budget constraints · Create promotional materials to utilize · Monitor restrictions on travel that come and go · Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc…) · Effectively communicate with clients pre/post travel · Handle issues that may arise during the bookings and/or travel for clients · Network with tour operators regarding packages that you can possibly offer to clients · Part Time or Full time Requirements Requirements · Must be at least 18 years of age, and be authorized to work within the US. · Must be able to effectively communicate with clients (strong sales background a plus) · Must have a smartphone with internet access, computer/laptop recommend but not required · Personal travel experience is a huge plus, however not required · Previous experience in customer service or hospitality also a plus, but not required Benefits Perks · Work from the comfort of your own home. · No commute and more flexibility. · Part-time or Full-time available. · Discounted Travel and Perks

Job Description ABOUT THE COMPANY Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences to our members and guests. Maxime’s mission is to deliver excellence in service standards with enlightened hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. POSITION SUMMARY The Membership Secretary acts as the liaison between the Club and current or prospective members. The Membership Secretary serves as the first point of contact for membership-related questions and inquiries, maintains databases and membership-related administration. This role requires an outstanding communicator, with a talent for building strong relationships between members and the organization. COMPENSATION AND BENEFITS • Comprehensive benefits plan, including medical, dental, vision and life insurance., • Generous paid time off programs (vacation and personal days)., • 401k retirement savings plan with company match., • Pre-tax commuter benefits., • Work life and wellness benefit platform., • Discount program offering Retail, Restaurants & Activities discounts., • Freshly prepared Staff Meal whilst on duty., • Uniform and dry cleaning provided., • $2000 refer a friend bonus To be the first point of contact for all membership enquiries. * To report on membership data and key contributions to the new member lists. * Have a full and complete understanding of the membership process from initial inquiry, to processing new members and continued support thereafter. * An ability to learn and put together which type of prospective members should make up the shortlist for the Membership Committee to then consider. * Contribute on budgets/forecasts of membership in both membership numbers and income, appreciating the correct level of fees members should pay. * To ensure all membership applications are accurate and complete before passing to the Director of Membership. Candidates can expect: • Professional work collaboration with experts in the food and hospitality field, • Opportunity to work with a exceptional products and in unique environments, • Associate or Bachelor’s degree in Hospitality or related industry preferred., • Ability to be flexible with job demands and open-minded when being asked to complete tasks., • Ability to operate with grace under pressure., • Effectively deals with internal and external customers, with high levels of patience, tact, and diplomacy., • Experience working in a hospitality environment and/or in a similar role is essential., • Prior experience in member management, sales, or recruitment environment preferred., • High level of organization and attention to detail and ability to maintain confidentiality and discretion at the highest levels., • Ability to work non-standard hours, including evenings and weekends., • Exceptional service and customer relations skills, with the ability to foster effective relationships with employees, management, and Members, • Excellent verbal and written communication skills and the ability to communicate ideas and concepts, • Proficient in computers systems, including but not limited to: Microsoft Office programs, internet search, social media and sales management systems. PHYSICAL DEMANDS AND WORK ENVIRONMENT • Frequently sitting, standing up and moving about the workplace., • Using computer, telephone, keyboard and other office equipment., • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times., • Reading and writing abilities are utilized often.

Job Description Restaurant Assistant General Manager Location: New York, NY We are seeking a driven and hospitality-focused Assistant General Manager to support the leadership team in delivering an exceptional guest experience at a high-energy, upscale restaurant in New York City. The ideal candidate is a strong operator with excellent leadership skills, a passion for hospitality, and the ability to thrive in a fast-paced environment. Key Responsibilities: * Assist the General Manager with daily restaurant operations, ensuring smooth service and outstanding guest satisfaction. * Lead and mentor front-of-house staff, fostering a culture of professionalism, teamwork, and hospitality. * Support scheduling, payroll, and labor management while maintaining efficiency and productivity. * Monitor financial performance, assist with P&L management, and implement strategies to maximize revenue and control costs. * Oversee compliance with health, safety, and sanitation standards. * Handle guest concerns with professionalism, ensuring issues are resolved promptly and positively. * Collaborate with the management team on staff training, special events, and promotional initiatives. * Step into leadership roles when the General Manager is unavailable, ensuring consistent operations. Qualifications: * Prior experience in a management role within a high-volume or upscale restaurant. * Strong leadership, communication, and organizational skills. * Ability to manage and motivate a diverse team in a fast-paced environment. * Business acumen with knowledge of financials, labor, and cost controls. * Flexible schedule, including evenings, weekends, and holidays. * Passion for hospitality and creating memorable guest experiences. What We Offer: * Competitive salary and bonus opportunities * Health, dental, and vision benefits * Paid time off * Career advancement opportunities within a growing hospitality group * A supportive and dynamic team environment Company DescriptionGecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023 & 2024 list of America’s Best Recruiting Firms, offers the largest selection of hospitality, restaurant, hotel, resort and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts. With Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers. Our national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.Gecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023 & 2024 list of America’s Best Recruiting Firms, offers the largest selection of hospitality, restaurant, hotel, resort and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts.\r\n\r\nWith Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers.\r\n\r\nOur national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.

Job Description We are looking for a Service Director to join our team here at WS New York. WS New York is a restaurant and private club concept in Hudson Yards. WS New York has unparalleled access to the finest wines and spirits, world-class dining, and one-of-a-kind cultural events. This is a truly unique destination bound to become one of the world’s most coveted private clubs and restaurants. This is an incredible opportunity to be a part of a team of passionate hospitality professionals. At WS New York, our company culture supports the growth and development of our Team Members and provides opportunities for education and advancement in the hospitality profession. We offer a comprehensive benefits package, including medical/dental/vision, and paid time off after a required waiting period. We are extremely excited to build this team and create memorable experiences for all.Responsibilities:- Managing the daily operations of the Club and Tavern while maintaining a consistent management presence during service.- Oversee creating, teaching, and maintaining service standards of both The Tavern and The Club. • Being able to uphold our service standards while growing the culture at WS., • Affective at teaching product knowledge and being able to inspire a team to do more and achieve twice as much every day., • Controlling labor via schedule control and effective management of the business., • Leading from the front in creating memorable experiences for guests and staff alike., • Creating a strong regular base in The Tavern and maintaining and building a healthy membership in the club, • Maintain a high level of hospitality and professionalism with each Team Member, guest, and club member Qualifications: • Experience working with a door team in a fine dining and/or hotel environment, • Positive attitude, a sense of responsibility, and ownership of the position, • Appetite for creating memorable experiences for our guests and members, • The ability to stay calm and positive under pressure, • Detail oriented with writing, communication, and phone etiquette skills, • Team oriented with a strong sense of punctuality, reliability, and professionalism, • Computer literacy and proficiency with Microsoft Office, • Demonstrate a sense of urgency, strong work ethic, ability to mentally prioritize and stay organized in a high volume atmosphere, • Must display the image and philosophy set forth by the owner and restaurant management, • Fluent in both written and spoken English, • Be able to safely lift and easily maneuver items up to 30 pounds, • Be able to work in a standing position for long periods of time, • Must be comfortable with repetitive motions (such as walking, bending and standing) In accordance with the NYC Covid-19 Vaccine Mandate, all food establishment employees are required to show proof of Covid-19 Vaccine. WS New York provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Description Operations Manager - JdV by Hyatt - Brooklyn, NY Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking an experienced Operations Manager to help oversee our JdV by Hyatt located in Brooklyn, NY. This person will be responsible for overseeing the operation of the Housekeeping and Front Desk departments of the hotel property. Areas of management include - budget, product quality, Heatmap, hotel opening, hiring, training and all aspects of guest service. What You Will Be Doing: • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house., • Maintain rooms control procedures and reports discrepancies to the Assistant General Manager by using the Rooms Discrepancy Daily Report., • Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses., • Respond to all guest requests, concerns and problems to ensure guest satisfaction., • Maintain the Hyatt Preventative Maintenance Program within the rooms to ensure they are being kept up to standards on a quarterly basis and the proper documentation is being recorded., • Covers Front Desk and/or Night Audit shifts, • is able to Open/Close the house and oversee Supervisory staff, • Participate in Manager On Duty coverage for the hotel The Ideal Candidate: • Previous hotel management experience, preferably as an Executive Housekeeper or Director of Front Office, • Ability to work holidays, nights and weekends and to cover shifts as needed, • Has their NYC Food Protection Certificate or can obtain within 30 days, • Has their FLSD Certificate or can obtain within 6 months About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job Description Assistant General Manager - JdV by Hyatt Brooklyn Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Assistant General Manager to join our team at the JdV by Hyatt located in Brooklyn, NY. Candidates must have prior hotel management experience and a passion for delivering superior customer service. What You Will Be Doing: • Overseeing the leadership teams for Front Desk, Housekeeping and F&B Departments, • Human resources: hiring, training, coaching and counseling of employees, problem resolution and discipline, • Participating in the Manager On Duty program to ensure adequate hotel coverage, • Resolve customer complaints, anticipate potential problems, operational issues, business flow and associate performance, • Prepare forecasts and reports and assist in the development, implementation and monitoring the budget to maximize revenue and minimize expenses, • Overall hotel management under the guidance of the General Manager The Ideal Candidate: • Must have previous hotel management experience, • Excellent communication and interpersonal skills, • Ability to work nights and weekends, • Has their FLSD or can obtain within 6 months, • Has their NYC Food Handling Certificate, • Has NYC Market experience About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job DescriptionDescription: Job Title: Director of Event Sales – The Ritz-Carlton NoMad, NYC Location: New York, NY Reports To: Sr. Director of F&B Operations, NoMad Department: Operations Employment Type: Salaried, Exempt Position Summary The Director of Event Sales – Ritz-Carlton NoMad is a senior strategic sales leader responsible for driving event-related revenue and client relationships for José Andrés Group (JAG) venues within Ritz-Carlton NoMad. This leader will ensure outstanding event sales performance, foster strong client partnerships, and execute high-visibility events that align with JAG’s brand as well as the Ritz-Carlton’s standard of refined luxury hospitality. Key Responsibilities Sales Strategy & Revenue Growth • Develop and execute an event sales strategy that targets weddings, social events, corporate functions, and private dining for JAG venues at Ritz-Carlton NoMad., • Collaborate with JAG and hotel leadership to set annual event sales goals and monitor performance., • Identify and cultivate new business opportunities, including corporate accounts, third-party planners, luxury social clients, and partnerships., • Serve as the lead sales contact for event clients, guiding them through the planning process from inquiry through execution, and ensuring exceptional service., • Build and nurture long-term relationships with clients, planners, agencies, and luxury hospitality partners., • Anticipate client needs and provide proactive consultative selling, matching event design and catering solutions to client objectives., • Coordinate with Culinary, Events Operations, Banquets, Marketing, and Hotel Sales teams to ensure seamless planning, execution, and on-site delivery of events., • Serve as a liaison between client and operational teams to ensure logistics, menus, staffing, and service standards are clearly communicated and executed., • Attend and oversee event rehearsals, set-up, and on-the-day execution to ensure quality, service standards, and client satisfaction., • Monitor event timelines, manage last-minute adjustments, and resolve client or operational issues proactively., • Develop event forecasts, pricing strategies, and revenue projections in alignment with annual targets., • Monitor event budgets, expenses, and vendor contracts, ensuring profitability and cost controls., • Lead and mentor the event sales team, setting goals, performance standards, and development plans., • Provide coaching, training, and feedback to ensure strong client service, sales conversion, and negotiation skills within the team., • Build a talent pipeline for event sales and planner roles and assist with recruiting and hiring as needed., • 7–10 years of sales leadership or event sales experience in luxury hospitality, hotels, or fine dining—ideally in New York City., • Proven track record driving event sales, revenue growth, and large-scale event bookings in a luxury environment., • Solid understanding of event planning, catering logistics, and client relationship management., • Experience negotiating event contracts, managing deposits, and building event proposals., • Excellent communication, presentation, and consultative sales skills., • Skilled in cross-functional collaboration and detailed event execution oversight., • Proficiency with event sales and CRM systems, catering software, and Google Workspace., • Knowledge of luxury service standards and high-touch hospitality expectations., • Working Conditions & Physical Requirements, • Ability to walk and stand for extended periods (up to 8 hours) during event setup and execution., • Occasional lifting of materials and event-related items—up to 15 lbs regularly, 30 lbs occasionally., • Comfortable working in a fast-paced event environment with multiple deadlines and shifting priorities., • Availability to work evenings, weekends, holidays, and on-site during client events., • Competitive Base Salary & Performance-Based Incentives, • Comprehensive Health & Wellness Benefits, • Employee Discounts and Preferred Access to JAG and Ritz-Carlton Services, • Retirement Savings Plans José Andrés Group is proud to be an Equal Opportunity Employer. We participate in the federal E-Verify Program.

Job Description Location Available: • Paid time off, • Medical/Vision benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. Responsibilities • Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management., • Track all package deliveries, daily activities, and amenity reservations using building software program., • Inform residents of incoming visitors & direct visitors., • Review access control cameras to ensure the safety of the residents., • Manage administrative requests on behalf of Property Managers., • High School Diploma, • Basic computer literacy skills and ability to utilize equipment (i.e. handheld radios, telephones, computers, etc).., • Excellent written and verbal communication skills in the English language., • Able to multi-task and good time management skills., • Confident, polite, friendly, and self-assured attitude., • Well-groomed, professional appearance., • Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs., • 1 year of office/administrative experience., • 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess. Contact us:

Job Description Guest Service Agent SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job DescriptionDescription: Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. Education & Experience • At least 1 year of progressive experience in a hotel or a related field required., • High School diploma or equivalent required., • College course work in related field helpful., • Previous supervisory responsibility preferred., • Must be able to work independently and with minimal supervision., • Knowledge of Accounting Principles., • Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations., • Must be proficient in Windows operating systems, company approved spreadsheets and word processing., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Must be able to work in a self-managed environment., • Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests., • Approach all encounters with guests and associates in a friendly, service-oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Maintain a friendly and warm demeanor at all times., • Initiate and complete the End of Day process., • Run all reports as required for Food and Beverage audit., • Complete the Night Audit checklist for computer procedures daily., • Balance the day’s work (i.e., movie revenue, telephone postings, valet laundry, server’s and desk agent’s paperwork, etc.)., • Maintain cashiering responsibilities as per Front Office procedures according to Avion Hospitality standards., • Maintain Front Office computer system operation according to Avion Hospitality standards., • Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m., • Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific), • Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m., • Follow safety and emergency procedures according to Avion Hospitality standards., • Maintain proper record keeping (i.e., log books, etc.) according to Avion Hospitality standards., • Be familiar with all Avion Hospitality’s policies and house rules., • Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/ banquet check back-up to the bills., • Maintain radio contact with other associates during entire shift., • Have a working knowledge of security procedures., • Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates., • Prepare and distribute the Daily Flash Report as needed., • Transfer the master or house accounts as necessary., • Distribute work (i.e., revenue printouts, charge and paid folios, vouchers and checks, etc.) as directed by S.O.P.’s., • Train any new Night Auditors as requested by management., • Run morning reports according to Avion Hospitality procedures., • Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's., • Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific), • Handle items for “Lost and Found” according to the standard., • Complete any reports as requested by management in a timely manner., • Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary, distribution of credit "Watch List", and preparation of daily revenue summary)., • As applicable to the hotel, may assist guests with food orders and serve food and beverage items to guests in a friendly, professional, and timely manner; demonstrates suggestive selling techniques, and maintains a clean organized environment for guests., • Attend meetings as required by management., • Perform any other duties as requested by the Guest Services Manager or any other member of management.

Job Description Have you ever dreamed of joining a team that is reinventing professional skincare? Have you ever wanted to support a business from the ground up? Is it your goal in life to make a difference in people's lives, every single day? Meet Glowbar. About us: Glowbar is a skincare company with a people-centric mentality. Our singular mission is to help people feel confident in their skin, so we created the first-to-market, custom, 30-minute facial experience to make skincare more accessible, efficient, and effective. Each studio is equipped with expert estheticians who provide professional-grade results at an affordable price-point. After launching in New York City in 2019, Glowbar has quickly scaled with locations across the northeast with national expansion on the horizon. As we continue to grow, we aim to maintain the special glow that sets us apart from traditional spas. Culture: We are a team of hardworking and passionate individuals who are dedicated to helping people take care of their skin. Our team embodies our shared core values, and we aim to create a safe and supportive environment for everyone at Glowbar. We integrate these values into our everyday practices, and are culture carriers that pride ourselves on being: • Driven: We are goal-oriented and results focused, • Outgoing: We are passionate about our team and clients in everything we do, • Problem Solving: We are scrappy problem solvers considering every option, • Enthusiastic: We are warm and lead with positivity, • Self-Aware: We understand our impact on others, • Trustworthy: We are dependable and depended upon. We are strongest when we work together Role: Glowbar is seeking a Studio Guide Responsibilities include (but are not limited to): Care for clients: • Create a safe space for clients to navigate through our modern experience, • Guide clients through check-in and retail check-out, • Provide a friendly, compassionate environment, ensuring that each client receives an extraordinary, memorable experience as they navigate through the space and our retail assortment, • Provide clients with product knowledge and at-home routine suggestions, • Provide feedback to management on progress and challenges, paired with suggestions, • Collaborate with estheticians on opportunities to improve the experience to better support and inform clients, • Assist Management in daily studio tasks and projects, • Maintain front of studio retail inventory & operating supplies on regular intervals, • Enhance and uphold standards, policies & procedures through various means of communication, • Assist with social media on an as-needed basis, • Dedication to helping people, • Exemplary team player, • An entrepreneurial and positive spirit, • Value honesty and integrity in the workplace, • Commitment to improving personal performance, • Professionalism and pride in your place of work, • Excellent communication skills, • Knowledge of how to market and bring existing and new clients coming back Qualifications: • 1+ years of hospitality experience (i.e. restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior customer service, • Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early morning/midday/late evening weekday availability, • Full-time requires 5 days of open availability, including both weekend days, • Part-time requires 3 days of open availability, including one weekend day, • Weekend only requires open availability Saturday and Sunday every week, • Must love hospitality and interacting with customers, • Must have the ability to prioritize and multi-task within a fast-paced environment, • Must be a forward-thinking problem solver with a strong work ethic who has compassion for employees and clients At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: • Frequent standing, walking, and movement throughout the entire shift, • Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies, • Climbing up and down stairs during shift operations, • Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary), • Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas, • Performing operational tasks such as restocking, organizing supplies, and light cleaning Physical and mental health, personal development and work-life balance are key to growth and well-being. In addition to our generous pay rates, our comprehensive benefits extend well beyond the average and are valued at close to $10k annually. We want you to be your best self both in and outside of our studios and we are proud to offer a variety of generous benefits to support this, which can include… • Medical, dental and vision insurance largely paid for by Glowbar, • Paid Time Off, • Paid Sick Leave, • Paid Holidays, • Short and Long Term Disability Insurance, • Life Insurance, • Commuter benefits, • Accident and Critical Illness Insurance, • Employee Assistance Program (EAP), • Annual Glowbar Membership with 2 guest passes, • Employee discounts on retail product, • Community giveback, • Friends and family discounts, • Team member referral bonuses, • Career advancement and continuing education opportunities, • Discounts at a vast array of lifestyle brands, services restaurants, theme parks and more Comp: $16-17 per hour

Job Description Guest Services Agent/ Night Auditor Relief SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service-related functions and to maintain high standards of service and hospitality. Process daily audit of the hotel’s financial data. ---Overnight shift coverage requrired when needed-- RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Verify each Front Desk shift’s transactions. Process credit card transactions., • Post tax charges to all guest folios, • Finalize transactions completed during the day., • Create and/or print required reports., • File or transmit reports as directed., • Prepare folios for departing guests., • Post telephone charges, valet charges, and other miscellaneous charges to guest accounts., • Administer guest payment policies., • Responsible for shift cash transactions., • Responsible for maintaining hotel key security system. Administer guest safe deposit boxes., • Responsible for knowing hotel emergency procedures., • Coordinate with other departments to fulfill guest special requests., • Communicate facilities and services to guests at check-in., • Answer guest questions regarding local area facilities., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job DescriptionDescription: Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired. Corinthia Hotels has announced a management agreement with the Reuben Brothers to operate the former The Surrey Hotel, located on Manhattan’s Upper East Side. The famed property will undergo an extensive renovation and is slated to open in 2024. The Surrey, a Corinthia Hotel is seeking to recruit a Front Office Guest Service Attendant. The Guest Service Attendant plays an important role to ensure the smooth check in and checkout of guests and to maintain and exceed The Surrey, A Corinthia Hotel standards. The Guest Service Attendant will also report any comments, VIP arrivals or departures and other issues as they occur throughout the day to the Front Office Manager and also ensure that the standards of the division meet and exceed the quality standards set. Summary of Responsibilities • Supports the hotel operation in times of demand., • Maintains effective communication within the department and ensure that the Front Office Managers are kept well informed of any problems/queries that have arisen., • Liaises with other departments to ensure good communication and offer support., • Check in and checkout within the Hotel specific requirements, • Checks and ensures all guest’s bills are charged correctly and posted into the respective folios correctly., • Ensures that reservations correspondence checks are followed up and auctioned as per instructions., • Liaises with the Director of Guest Experience to ensure VIP allocations are made, amenities arranged and VIP guests met., • Ensure a high quality when capturing guest data.Requirements:, • Minimum 2 years in a similar position within a 5 star hotel., • Written and verbal fluency in English. Fluency in another language an advantage., • Knowledge of property management systems (e.g. Micros/Fidelio, Opera, toast, etc.)., • Degree/Diploma in Hospitality Management or Tourism (desirable).

Job Description Job Title: Overnight Front Desk Agent Location: Best Western Plus Meadowlands- Secaucus, NJ Job Type: Full-time/Part-time Shift: Overnight (11 PM - 7 AM) Position Overview: The Overnight Front Desk Agent is the first point of contact for our guests during the night shift, responsible for delivering exceptional customer service while ensuring the smooth operation of the hotel during overnight hours. This role requires a detail-oriented, proactive individual who can handle various tasks, including check-ins and check-outs, responding to guest inquiries, managing reservations, and ensuring the security and safety of the hotel. Key Responsibilities: • Greet and welcome guests upon arrival in a friendly and professional manner., • Conduct efficient check-in and check-out procedures, processing payments and ensuring accurate billing., • Respond to guest inquiries and requests promptly, providing information about hotel services, local attractions, and amenities., • Manage room reservations, cancellations, and modifications through our hotel management system., • Monitor hotel security and maintain a safe environment for guests and staff, reporting any incidents or emergencies to management., • Handle guest complaints with professionalism, seeking to resolve issues in a timely manner., • Maintain cleanliness and organization at the front desk and lobby area., • Prepare and distribute nightly reports and documentation as needed., • Assist in light housekeeping duties, restocking supplies, and maintaining inventory., • Collaborate with security and housekeeping teams to ensure guest satisfaction and safety., • Stay informed about the hotel’s policies, procedures, and promotions to provide accurate information to guests., • Perform other related duties as assigned by the management. Qualifications: • High school diploma or equivalent; additional hospitality-related education is preferred., • Prior experience in front desk operations or customer service, • Strong communication and interpersonal skills., • Ability to work independently and make sound decisions in a fast-paced environment., • Proficient in computer software and hotel management systems., • Excellent problem-solving skills and attention to detail., • Flexibility to work overnight shifts, weekends, and holidays., • Ability to lift and move items up to 25 pounds and stand for extended periods. What We Offer: • Health, dental, and vision insurance options, • Paid time off and holiday pay, • Employee discounts on hotel stays and amenities, • Opportunities for professional development and career advancement Best Western Plus Meadowlands is an equal opportunity employer and values diversity in our workforce. We encourage all qualified candidates to apply.

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, well-polished and upbeat Concierge Greeter to create an exceptional first impression of our community for those who visit our busy front desk. The attitude, demeanor and knowledge you exhibit in this key resident- and guest-facing position must reflect the excellence of our service and the core values of our brand. You will be in direct contact with residents, resident families, other guests and team members. So, at all times, we expect to you be friendly, courteous and positive, ensuring these encounters are always pleasant and professional. In this role you will be essential in representing the personality of The Bristal. The loving care, attention to detail and superior customer service you bring to your responsibilities as Concierge Greeter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). Additional responsibilities include: • Answering and redirecting incoming calls with the utmost in professionalism and positivity, • Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents, • Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries, • Responding to all resident, guest and team member inquiries in a polite and timely fashion, • Ensuring all emergencies are handled promptly and appropriately, • Keeping the front desk sign in/ sign out logs accurate and up to date, • Clear and confident speaking voice, both in person and over the phone, • Cheerful, upbeat, positive and professional demeanor, • Must be alert and attentive to details, situation and emergencies, • Strong but patient and pleasant communication skills, • Familiarity with MS Office (Excel, Word and Outlook) preferred, • Able to communicate fluently in English, both orally and in written communications, • Must always be respectful and polite to residents, guests and fellow team members, • Must be able to work a flexible schedule

Job DescriptionHotel Front Desk Agent / Reception Element by Westin Wood Ridge, NJ Our Hotel "Family Members" are truly responsible for conveying the brand at every touch point, and our Front Desk / Reception Agent brings to life the brand's core values in all aspects of the operation. At the core, our Family must be: • Discerning & Intelligent, • Self-Assured & Refined, • Personally Engaged & Professionally Invested, • Able to view Work as a Lifestyle, • Innovative, • Harmonious, • Modern & Fun Summary of Position First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. As a Front Desk / Reception Agent, you will: • Work in fast-paced environment with lots of guest interaction, • Demonstrate a true desire to satisfy the needs of others, • Work a variety of shifts - day, night, and mid Benefits: • Advancement Opportunities - We promote from within!, • Medical (for Full Time Associates), • 401(k), • Paid Vacation Time, • Tuition Reimbursement Program, • Flexible schedules, • Teammate Assistance Fund, • Stability, • Competitive Wages, • Fun, Energetic Work Environment Keys to Success - Candidate Requirements • Customer service experience is required, preferably in a hotel or related field, • Must have schedule flexibility for both AM/PM shifts, weekends and holidays, • Must have a high school diploma or equivalent, • An Accounting background is preferred but not required, • Attention to detail and the ability to compile facts and figures, • Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds, • Ability to communicate effectively and courteously over the telephone and in person, • Requires strong command of the English language to include speaking, reading and writing, • In addition to general office equipment, you will regularly operate Briad systems and software About us. The Briad Group® is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique Rooftop lounges atop our most innovative hotel locations, and an outdoor lifestyle shopping center. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates. Apply today to become a part of the Briad Hotels Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Faena Guest Experience Curator delivers unique services and amenities carefully tailored to each guest staying at the hotel. With the highest level of sophistication, discretion and anticipation the Faena Butler greets every guest at the doorsteps of a perfectly prepared guest suite. The finest amenities paired with personal attention by a dedicated Faena Butler await every guest throughout their stay. Traditional butler services are matched with the demands of today’s luxury traveler to create memorable experiences throughout. They are the main point of contact for guests staying in the signature suites. Making guests happy and comfortable. They ensure that the guests are given a good experience during their stay. This full-time position has an hourly compensation of $36.00 per hour. Qualifications * High School Diploma or equivalent * At least 2 years related experience * Luxury experience required SKILLS * Excellent communication skills * Interpersonal skills * Problem solving skills * Organizational and management skills * Ability to multitask * Candidates should be able to perform basic computer operations with sufficient knowledge of Microsoft office suite * Flexible, adaptable and discreet * Discretion, meticulous attention to detail DUTIES AND RESPONSIBILITIES * Maintains complete knowledge of and complies with all departmental policies, service procedures and standards * Maintains complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. * Resolves guest complaints, ensuring guest satisfaction * Monitors and maintains cleanliness, sanitation and organization of assigned work areas. * Maintains complete knowledge of * All Faena guests. * Scheduled daily activities * In-house groups * Hotel extension numbers * All special requests (wake up calls, DND, etc.) * Hours of operation of each outlet * Features and services provided by the hotel * Acts as the final gatekeeper of room preparedness and fulfillment of guest request/preference items collected by the guest experience team * Facilitates garment pressing, shoeshine etc. * Assists with maintenance of each room daily, refreshing water and daily amenity * Assists with departure plans on the day prior to departure; assists guests upon departure * Communicates with all housekeeping team members to ensure all guestrooms and suites are cleaned and maintained to the highest standard. * Coordinates with all housekeeping the timing for occupied guestroom servicing based on guest preference. * Meets arriving guests at the guestroom doorstep upon arrival or within 5 minutes after entering a guest room * Offers detail room orientation, complimentary pressing, and fresh bucket of ice upon arrival of guest. * Coordinates room service with in-room dining and assist in preparing the room for a meal. * Maintains butler pantry and keep inventory of all items. * Coordinated guest requests with Guest Experience Manager and Concierge team. * Always remain well-groomed * Perform all duties with professionalism and a pleasant demeanor PHYSICAL DEMANDS AND WORK ENVIRONMENT * Ability to lift up to 25 pounds * Ability to move safely in uneven terrain or in confined spaces; * Ability to see and respond to dangerous situations; * Ability to see and respond to dangerous situations; * Ability to remain in stationary position for 8 hours or more. * Walking and standing are required for the rest of the working day. * Length of time of these tasks may vary from day to day and task to task; * Availability to work when the hotel Is open: This includes nights, weekends, and holidays. * CPR and First Aid certified * Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly to move objects. * May occasionally lift and/or move up to 25 pounds. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: Summary The Front Desk Attendant is responsible for greeting guests and managing all aspects of their accommodation while providing excellent customer service. Essential Functions • Greet and interact with guests in a warm, friendly and professional manner., • Use computer system to make reservations, check-in and check-out hotel guests, and process payments., • Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs., • Promptly handle guest service requests and guest complaints to meet and exceed guest expectations., • Take call-in amenity and hospitality orders and organize deliveries to guests., • Answer guests’ questions and assists them with their needs, ensuring all requests are followed through and completed., • Provide a professional and immediate response to guests concerns., • Escalate to the Manager on Duty situations where guests are dissatisfied or experiencing a problem and assist with a resolution., • Answer and direct all external incoming telephone calls using professional telephone etiquette., • Take requests for wake-up calls and follow through to ensure guests receive their wake-up call at the requested time., • Maintain up-to-date knowledge of all hotel and area events and activities so that guests will receive accurate and prompt information when requested., • Work in cooperation with other departments to ensure a positive guest experience., • Perform tasks such as answering phones, maintain a cash drawer, operate office equipment., • Ensure guest and hotel safety by knowing all safety, security and emergency procedures., • Respond to emergency situations calmly and effectively, according to hotel guidelines., • Post room service charges, settle tickets, complete employee financial and closes day procedures., • Follow all accounting procedures according to guidelines to ensure proper revenues and payment on accounts are received and credited., • Create an organized work environment by completing shift checklist and following through on responsibilities., • Help to identify process problems and deficient areas in the hotel and suggest solutions for permanent fixes. Requirements: Required Skills & Experience • Strong verbal and written communication skills., • Strong computer skills., • Customer service experience preferred. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description Front Desk Agent - JdV by Hyatt Brooklyn Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the JdV by Hyatt located in Brooklyn, NY. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. What You Will Be Doing: • Greets, registers, and assigns rooms to guests. Issues room key and gives directions., • Sorts incoming mail and faxes for guests., • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions., • Keeps records of room availability and guests' accounts., • Computes bill, collects payment, and makes change for guests., • Makes, confirms, and cancels reservations. The Ideal Candidate: • Previous experience as a Front Desk Agent is preferred, • Experience in a customer service industry is required, • Experience with cash-handling is required From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job Description We are seeking an accomplished hospitality leader to join our senior management team as Vice President of Sales & Marketing. This executive will oversee sales strategy, revenue generation, and brand positioning across a diverse portfolio of hotels, ensuring alignment with company growth objectives. Key Responsibilities • Lead the development and execution of sales and marketing strategies to maximize revenue across all properties., • Direct and mentor property and corporate sales teams, fostering a culture of accountability and performance., • Build and maintain strong relationships with corporate clients, travel partners, and key stakeholders., • Drive digital marketing, brand awareness, and market expansion initiatives., • 10+ years of progressive sales and marketing leadership experience in hospitality or hotel management., • Proven track record of driving revenue growth in a multi-property environment., • Strong leadership, negotiation, and relationship-building skills., • Strategic thinker with a hands-on leadership style and ability to execute., • Previous New York market experience required. Pay: $175,000.00 - $210,000.00 per year

Job Description Shift & Location Available: • Paid time off, • Medical/Vision benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. Responsibilities • Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management., • Track all package deliveries, daily activities, and amenity reservations using building software program., • Inform residents of incoming visitors & direct visitors., • Review access control cameras to ensure the safety of the residents., • Manage administrative requests on behalf of Property Managers., • High School Diploma, • Basic computer literacy skills and ability to utilize equipment (i.e. handheld radios, telephones, computers, etc).., • Excellent written and verbal communication skills in the English language., • Able to multi-task and good time management skills., • Confident, polite, friendly, and self-assured attitude., • Well-groomed, professional appearance., • Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs., • 1 year of office/administrative experience., • 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess. Contact us:

Job Description Regional Director of Commercial Strategy This position will support our hotels in New York, Pennsylvania, and Maryland, and requires that the candidate have previous New York hotel sales/revenue/marketing experience, above property support experience, and live in NY, NJ, CT or Eastern PA. Palette Hotels seek leaders that have a passion for hospitality and drive our culture and play an integral role in the success and the continued growth of our company. The Regional Director of Commercial Strategy drives revenue generation and market positioning through comprehensive strategic planning, cross-functional leadership, and integrated commercial approaches. This role requires a keen understanding of market dynamics, advanced analytical skills, and the ability to synthesize sales, revenue management, and marketing efforts to maximize overall hotel performance. The primary responsibility is to lead regional profitability through an innovative and entrepreneurial spirit, develop and execute comprehensive commercial strategies, motivate cross-functional teams, and achieve revenue, market share, and brand positioning goals. The Regional Director of Commercial Strategy will report directly to the Vice President, Commercial Strategy. Essential Duties and Responsibilities: • Develop and implement holistic commercial strategies that integrate sales, revenue management, and marketing efforts to achieve comprehensive revenue targets and market share growth across the region., • Lead and mentor cross-functional teams including sales directors, revenue managers, and marketing specialists, providing strategic guidance, support, and ongoing professional development to optimize performance and productivity., • Directly oversee and hold Directors of Sales accountable for meeting performance targets, adhering to company standards, and implementing strategic initiatives., • Proactively manage sales team staffing needs by ensuring all sales positions are promptly filled with qualified candidates and implementing interim coverage plans for any open positions to maintain sales momentum., • Develop, implement, and maintain comprehensive Sales Standard Operating Procedures (SOPs) to ensure consistency and excellence across all properties in the region., • Establish clear, measurable goals for sales teams, implement tracking systems, and conduct regular performance reviews to ensure accountability and continuous improvement., • Lead the annual budgeting process for sales departments across the region, including creating realistic forecasts, setting appropriate revenue targets, and developing strategic resource allocation plans., • Coordinate all commercial strategy related tasks during hotel management transitions, ensuring continuity of revenue generation, minimal disruption to client relationships, and seamless handover of strategic initiatives., • Collaborate closely with hotel owners, regional directors of operations, and general managers to align commercial strategies with property goals, market dynamics, and competitive landscape., • Develop and execute integrated marketing and sales plans that leverage data-driven insights, combining digital marketing campaigns, targeted sales approaches, and strategic revenue management techniques., • Conduct advanced market analysis and competitive benchmarking to identify emerging trends, opportunities, and potential areas for strategic innovation and improvement., • Design and oversee the development of comprehensive commercial presentations, strategic proposals, and promotional materials that showcase the unique value proposition of each property., • Leverage technological tools and data analytics platforms to drive strategic decision-making and commercial performance., • Maintain strategic relationships with key accounts, including corporate clients, travel agencies, online travel platforms, and other critical business partners., • Create and implement sophisticated pricing strategies that balance market competitiveness, demand forecasting, and revenue optimization., • Represent the company at industry conferences, strategic networking events, and leadership forums to enhance brand visibility and generate innovative business opportunities., • Ensure consistent brand messaging and commercial approach across all regional properties., • Always maintain professionalism consistent with hotel brand and company expectations. Required Skills and Requisites: • Advanced communication skills with the ability to articulate complex strategies across multiple stakeholder groups., • Demonstrated expertise in integrated commercial strategy, combining sales, revenue management, and marketing approaches., • Advanced analytical skills with proficiency in data interpretation and strategic decision-making., • Proven experience with sophisticated revenue management systems and advanced analytics platforms., • Strong financial acumen with the ability to develop and manage complex budgetary strategies., • Experience with advanced digital marketing techniques and integrated marketing technology platforms., • Proven track record of developing and implementing innovative commercial strategies in the hospitality industry., • Ability to work effectively in high-pressure, dynamic environments while maintaining strategic focus., • Exceptional leadership skills with the ability to inspire and develop cross-functional teams., • Bachelor's degree in Business, Marketing, Hospitality Management, or related field, • Minimum of 7-8 years of progressive experience in hospitality commercial strategies, • Demonstrated success in integrated revenue generation and strategic planning, • Ability to travel up to 75% of the time, including overnight and regional travel You will succeed in this role by: • Meeting or Exceeding integrated revenue targets across the regional portfolio, • Achieving market share growth and competitive positioning, • Developing high-performing, innovative commercial teams, • Demonstrating measurable improvements in key performance indicators, • Driving strategic innovation in commercial approaches, • Being a respected leader and thought partner by the executive team, property partners and ownership groups At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive professional development programs, opportunities for internal advancement, and a positive team-based culture where strategic thinking and innovation make the difference. Palette Hotels is an equal opportunity employer committed to maintaining a diverse and inclusive workplace, prohibiting discrimination on the basis of any protected classification under applicable local, state, and federal laws. Our workplace policies support a professional, safe, and productive environment, maintaining standards that promote individual and organizational success.

Job Description ABOUT THE COMPANY Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences to our members and guests. Maxime’s mission is to deliver excellence in service standards with enlightened hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. Benefits: • $80,000/year., • Comprehensive benefits plan, including medical, dental, vision and life insurance., • Generous paid time off programs (vacation and personal days)., • 401k retirement savings plan with company match., • Pre-tax commuter benefits., • Work life and wellness benefit platform., • Discount program offering Retail, Restaurants & Activities discounts., • Freshly prepared Staff Meal whilst on duty., • Uniform and dry cleaning provided., • $2000 refer a friend bonus Reporting to the Restaurant Manager, the Floor Manager will assist the overseeing Front of House restaurant operations, providing a level of service that exceeds guest expectations, and ensuring all staff work together as an effective team to deliver exceptional hospitality. ESSENTIAL DUTIES & RESPONSIBILITIES Service & Hospitality • Ensures exceptional service standards and Member satisfaction across all dining rooms within the Club through collaboration with all departments., • Promotes a team culture and passion for hospitality, food and beverage., • Sets an example for impeccable service, maintaining the ability to step into any role in the restaurant in the absence of staff or during moments of high volume., • Enhances the private club experience by delivering an exceptional guest experience that balances charm, warmth, hospitality, and sophistication - fine-tuned to the individual member/guest. Leadership, • Promotes an exceptional team spirit, building good morale and trust among the team through hands-on leadership., • Ensures that all team members are knowledgeable about Company history, food and beverage products, steps of service, and safety protocols., • Minimum 2 years’ experience working in a fine dining restaurant and/or hotel., • Proficiency in a variety of technology systems, especially Microsoft Office, Microsoft Excel, Google Suite, POS platforms, reservation management platforms, and various business analysis programs., • Current NYC Food Protection Certificate., • Willingness to maintain a clean, healthy, and safe working environment., • Ability to work independently, with minimal supervision., • Ability to be flexible with job demands and open-minded when being asked to complete tasks., • Ability to operate and use all equipment necessary to run the restaurant., • Ability to operate with grace under pressure., • Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds., • Ability to work varied hours/days as business dictates. Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.

Job DescriptionBenefits: • Company parties, • Competitive salary, • Employee discounts, • Opportunity for advancement, • Paid time off Responsibilities • Welcome and assist patients with a warm and professional demeanor, • Manage appointment scheduling efficiently and maintain the office calendar, • Verify insurance eligibility for private dental plans, • Use Open Dental Software to maximize the doctor's schedule. Qualifications • Previous experience in a dental or medical office setting is advantageous but not mandatory, • Hospitality and communication skills mandatory, • Organizational skills, multi-tasking and learning on the job mandatory, • Warm and welcoming presentation, tone and etiquette a must ***Please note, In addition to paid sick days and paid time off, Cascada Dental also provides paid holidays when the office is closed for anyone working on those days.

Job Description Guest Service Agent Location : Hotel Alameda 518 W 27th St, New York, NY 10001 SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job Description Summary of Position: The Front Desk Agent consistently exceeds guest expectations by greeting, receiving, and welcoming guests, registering them, responding to inquiries, maintaining accounts, checking out, and handling cash and credit cards. This is a PM position - evening and weekend availability is a MUST. DUTIES AND RESPONSIBILITIES: • Warmly greet all guests and patrons upon entering and departing the hotel., • Consistently extend the highest level of hospitality to all guests and customers while welcoming them and checking them in efficiently., • Allocate accommodations correctly, with special attention to VIP clients, retrieving and utilizing all relevant guest information., • Maintain strict confidentiality of all hotel guest information and records, • Offer all guests assistance with luggage to their rooms politely and efficiently., • Carry out a daily in-house guest reservation and correspondence audit., • Maintain efficiency and friendliness during the entire checkout., • Work to resolve any guest complaints or queries following Firmdale standards., • Apply all hotel credit procedures discreetly and tactfully., • Maintain a high level of communication and response to the Assistant Front Office Manager (AFOM) and the Front Office Manager (FOM) and between the front of house and all other departments within the hotel., • Complete all filing according to hotel standards., • Accurately record all reservations taken at the Front Desk., • Follow all handover procedures at the end of every shift., • Make certain all charges are posted and the correct amount is billed to guests and function accounts., • Count the assigned bank at the start and end of every shift and rectify any problems., • Adhere to requirements and maintain the security of cash, property, and valuables located within the reception area., • Ensure all accounts balance with credit card machines and allowances are accounted for with the correct backup., • Transfer accounts to sales, recording accurate information and including the correct documentation., • Always understand and adhere to the hotel security policy., • Have a thorough knowledge of the hotel and the company., • Maintain a clean and organized workplace., • Promote other Firmdale hotels and restaurants., • Consistently demonstrate Firmdale Core Values, Attention to Detail, Enthusiasm, Passion, Relationships, and Resilience., • Be able to stand for a complete 8-hour shift, 5 days a week., • Ability to read, review, enter, and retrieve information from the computer and hard copies, including internal documents, guest identification documents, and internal memos., • Able to use a computer keyboard, mouse, and telephone system., • Ability to communicate both written and verbal, and use systems to document activities., • A high school diploma, hospitality training or certification, and a 2- or 4-year degree are preferred; college degrees in hospitality are a plus., • Previous reception or customer service experience, preferably within a 4- or 5-star hotel., • Excellent level of spoken and written English, • Friendly & professional telephone etiquette, • Ability to remain calm under pressure., • Work experience that requires a high level of attention to detail

Job DescriptionSummary of Position: The Overnight Front Desk Agent consistently exceeds guest expectations by greeting, receiving, welcoming, registering, responding to guest inquiries, maintaining accounts, checking out, and handling cash and credit cards. DUTIES AND RESPONSIBILITIES: • Warmly greet all guests and patrons upon entering and departing the hotel., • Consistently extend the highest level of hospitality to all guests and customers while welcoming them and checking them in efficiently., • Allocate accommodations correctly, with special attention to VIP clients, retrieving and utilizing all relevant guest information., • Maintain strict confidentiality of all hotel guest information and records, • Offer all guests assistance with luggage to their rooms politely and efficiently., • Carry out a daily in-house guest reservation and correspondence audit., • Maintain efficiency and friendliness during the entire checkout., • Work to resolve any guest complaints or queries per Firmdale standards., • Apply all hotel credit procedures discreetly and tactfully., • Maintain a high level of communication and response to the Assistant Front Office Manager (AFOM) and the Front Office Manager (FOM) and between the front of house and all other departments within the hotel., • Complete all filing according to hotel standards., • Accurately record all reservations taken at the Front Desk accurately., • Follow all handover procedures at the end of every shift., • Ensure all charges are posted and the correct amount is billed to guests and function accounts., • Count assigned banks at the start and end of every shift and rectify any problems., • Adhere to requirements and maintain the security of cash, property, and valuables located within the reception area., • Ensure all accounts balance with credit card machines and allowances are accounted for with the correct backup., • Transfer accounts to sales recording accurate information and including the correct documentation., • Always understand and adhere to the hotel security policy., • Have a thorough knowledge of the hotel and the company., • Maintain a clean and organized workplace., • Promote other Firmdale hotels and restaurants., • Consistently demonstrate Firmdale Core Values, Attention to Detail, Enthusiasm, Passion, Relationships and Resilience., • Stand for a complete 8-hour shift, 5 days a week., • Ability to read, review, enter, and retrieve information from computer and hard copies including internal documents, guest identification documents, and internal memos., • Able to use a computer keyboard and mouse and telephone system., • Ability to communicate both written and verbal and use systems to document activities., • A high school diploma, hospitality training or certification, and a 2- or 4-year degree is preferred, college degrees in hospitality are a plus., • Previous reception or customer service experience, preferably within a 4- or 5-star hotel., • Excellent level of spoken and written English, • Friendly & professional telephone etiquette, • Ability to remain calm under pressure., • Paid vacation, sick and personal days, • Health, dental, vision, and life insurance plans, • Commuter benefits, • Holiday staff parties and staff appreciation events, • In-house uniform dry cleaning services, • Employee meals while on duty, • Departmental and company-wide incentive programs

Job Description Job Title: Front Desk Agent Location: [Hotel Name/Company Name] Department: Front Office Reports To: Front Office Manager/Supervisor Type: [Full-Time/Part-Time] Job Summary: We are seeking a friendly, professional, and highly organized Front Desk Agent to join our dynamic team. The Front Desk Agent is the first point of contact for our guests and plays a crucial role in delivering exceptional customer service. This position involves managing the front desk operations, including checking guests in and out, handling reservations, and addressing guest inquiries and concerns. Key Responsibilities: 1. Guest Services: • Greet and assist guests upon arrival with a warm and welcoming demeanor., • Check guests in and out efficiently, ensuring all procedures are followed., • Manage guest reservations and answer inquiries regarding accommodations and hotel services. 2. Communication: • Serve as a point of contact for guest requests and complaints, resolving issues in a timely and courteous manner., • Maintain effective communication with other departments to ensure a seamless guest experience. 3. Administrative Tasks: • Handle phone calls and email inquiries, providing accurate information and assistance to guests., • Process payments and maintain accurate records of transactions., • Keep the front desk and lobby area well-organized and presentable at all times. 4. Sales Support: • Identify sales opportunities to promote hotel facilities and services., • Upsell and promote hotel amenities to enhance the guest experience. 5. Safety and Security: • Ensure the safety and security of guests and hotel property by following appropriate procedures., • Monitor access to the hotel and maintain vigilance in recognizing and addressing any safety concerns. Qualifications: • High school diploma or equivalent; additional certification in hospitality or related field is a plus., • Previous experience in a front desk or customer service role preferred, ideally in the hospitality industry., • Proficient in using front office software and systems; familiarity with [specific systems, e.g., Opera, Fidelio] is an advantage., • Excellent verbal and written communication skills., • Strong organizational skills and attention to detail., • Ability to handle multiple tasks efficiently in a fast-paced environment., • A positive attitude and a genuine passion for guest service., • Availability to work flexible hours, including evenings, weekends, and holidays. What We Offer: • Competitive salary and benefits package., • Opportunities for professional development and career advancement., • A supportive and inclusive work environment., • [Include any additional perks, such as employee discounts, wellness programs, etc.] If you are enthusiastic about creating memorable experiences for guests and thrive in a collaborative environment, we invite you to apply for the Front Desk Agent position at [Hotel Name/Company Name]! Please submit your resume and cover letter to [contact email or application link]. [Equal Opportunity Employer Statement, if applicable]

Job Description Job Title: Front Desk Agent Location: Best Western Plus- Secaucus, NJ Department: Front Office Reports To: Front Office Manager FLSA Status: Non-Exempt Job Summary: We are seeking a friendly and professional Front Desk Agent to join our team at Best Western Plus Secaucus. The ideal candidate will be the first point of contact for our guests, providing a warm welcome, efficient check-in and check-out processes, and exceptional customer service throughout their stay. The Front Desk Agent will handle guest inquiries, manage reservations, and ensure a seamless experience for all visitors. Key Responsibilities: • Greet guests upon arrival with a warm and friendly demeanor, ensuring they feel welcome., • Check guests in and out efficiently using the hotel's property management system., • Manage reservations, including modifications and cancellations, ensuring accuracy and attention to detail., • Respond to guest inquiries regarding hotel amenities, services, and local attractions with comprehensive knowledge., • Handle guest complaints and concerns professionally, ensuring swift resolution to enhance guest experience., • Process payments, maintain accurate billing, and manage financial transactions., • Assist with the coordination of guest services, such as transportation, room service, and special requests., • Maintain the cleanliness and organization of the front desk area and lobby., • Communicate effectively with other hotel departments to ensure guests’ needs are met., • Support the management team with administrative tasks and other duties as assigned. Qualifications: • High school diploma or equivalent; hospitality degree is a plus., • Previous experience in a front desk or customer service role preferred., • Proficient in computer systems, including property management software and Microsoft Office Suite., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and attention to detail., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Flexibility to work various shifts, including evenings, weekends, and holidays. Physical Requirements: • Ability to stand for long periods and lift up to 25 pounds., • Must be able to navigate the hotel’s premises and assist guests with their luggage when needed. What We Offer: • Competitive salary and benefits package, including health insurance, paid time off, and retirement savings plans., • Opportunities for professional growth and development within the company., • A dynamic and supportive team environment. If you are a motivated individual with a passion for hospitality and a desire to create memorable experiences for guests, we invite you to apply for the Front Desk Agent position at Best Western Plus Secaucus.

Job DescriptionPOSITION OVERVIEW: We are seeking a dynamic and enthusiastic Front Desk Agent to join our team and help to deliver the highest quality of service to our guests. JOB FUNCTION, TASKS, and RESPONSIBILITIES: KEY RESPONSIBILITIES • Greet guests in a friendly and warm manner; perform guest check-in and check-out, • Review arrivals and departures for guest preferences to ensure guest satisfaction, • Provide information and act as a resource to our guests or hotel visitors, • Receives and acknowledge reservation requests, cancellations and changes, • Communicates guest requests and issues to the proper departments, • 1-2 years prior Front Office experience, • Luxury hotel experience preferred, • Hospitality degree preferred, • Must be able to handle multiple tasks in a fast-paced environment, • Excellent computer skills, including Microsoft Office and knowledge of a property management system, • Strong attention to detail, • A positive attitude and ability to work well with a diverse staff, • Physical ability to stand for long periods of time, • Leadership and customer service skills, • Have flexibility to work a varied schedule, including overnights and weekends, • Multilingual (preferred), • Ability to thrive in a fast-paced environment, • Strong communication and organizational skills, • Looking for growth and development into a supervisory/ management role PHYSICAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position: *Prolonged periods standing at a desk and working on a computer. Force: *Must be able to lift up to 15 pounds at times.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… The Lobby Host is responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Benefits • Medical, Dental, Vision, • 401K - after one year, • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences., • Responds to guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager., • Establishes and develops long term customer relationships providing value and profitability., • Enhances our guests’ stay by creating an inviting atmosphere., • Coordinates and multi-tasks job duties in an active environment., • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • Maintains eye contact with guests., • Usage of Guest’s name during conversation., • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • General Store maintenance., • Conduct sales within the General Store., • Understand the product within the General Store and have the ability to speak to the product., • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Accept advance deposits for guests and posts the advance to guests’ accounts., • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills.

Job Description We are seeking a self-motivated, experienced night auditor to join our growing organization. In this position, you will keep financial records, prepare reports, update financial information, and assist with front desk duties. You should be familiar with accounting procedures and have experience with Opera Ver 5, Opera Cloud or other computerized property management systems or accounting software programs. This job requires precise attention to detail and customer service skills. Night Auditor Duties and Responsibilities • All front desk duties, including answering calls, directing calls, scheduling wake-up calls, taking reservations, Check in Guest and Check out Guest., • Provide hotel guest assistance by directing request to staff member on duty., • Verify Daily Room Rate before night audit., • Maintain guest/front office ledger, City Ledger, and Deposit Ledger., • Correct and modify inaccurate files and records., • Reconcile account balances and collect payments and/or communicate payment collection., • High school degree; bachelor's degree in accounting, finance., • 2-3 years of proven auditing, accounting/bookkeeping experience, • Experience with computerized property management systems, Opera Ver 5, Opera Cloud, saflok key software., • Excellent computer skills; knowledge of Microsoft Office Suite, • Previous hospitality and supervisory experience preferred

Job Description Have you ever dreamed of joining a team that is reinventing professional skincare? Have you ever wanted to support a business from the ground up? Is it your goal in life to make a difference in people's lives, every single day? Meet Glowbar. About us: Glowbar is a skincare company with a people-centric mentality. Our singular mission is to help people feel confident in their skin, so we created the first-to-market, custom, 30-minute facial experience to make skincare more accessible, efficient, and effective. Each studio is equipped with expert estheticians who provide professional-grade results at an affordable price-point. After launching in New York City in 2019, Glowbar has quickly scaled with locations across the northeast with national expansion on the horizon. As we continue to grow, we aim to maintain the special glow that sets us apart from traditional spas. Culture: We are a team of hardworking and passionate individuals who are dedicated to helping people take care of their skin. Our team embodies our shared core values, and we aim to create a safe and supportive environment for everyone at Glowbar. We integrate these values into our everyday practices, and are culture carriers that pride ourselves on being: * Driven: We are goal-oriented and results focused * Outgoing: We are passionate about our team and clients in everything we do * Problem Solving: We are scrappy problem solvers considering every option * Enthusiastic: We are warm and lead with positivity * Self-Aware: We understand our impact on others * Trustworthy: We are dependable and depended upon. We are strongest when we work together Role: Glowbar is seeking a driven, outgoing, self-motivated and people-focused Studio Manager to be a part of our growing (and glowing) team! Our Studio Manager will be continuously empowered to achieve KPIs and make strategic, high-level business decisions to ensure an amazing experience for every client while building a motivated and supportive culture within their studio. This person will work collaboratively with studio leadership to deliver results and foster a positive, results-driven culture. The Studio Manager should proudly display our core values each and every day and strive to support their team, clients, and business to the best of their abilities. As Studio Manager, your responsibilities will include (but are not limited to): Revenue * Demonstrates strong financial acumen by maintaining and exceeding Glowbar studio performance goals focused on topline revenue, retail product and client appointments through strategic frequent actions and plans that produce results and impact to KPIs * Focus on client acquisitions, member conversion and retention through upselling and cross selling * Effectively manage studio budgets and expense including treatment usage, product and supply ordering and payroll; identify areas of cost savings without compromising quality Team Leadership * Be an exemplary team leader by exhibiting a people-first mentality focused on team member development and retention * Regularly coach, counsel and develop studio team consisting of Studio Guides (front desk) and Estheticians (service providers) on successes and challenges related to individual and Company goals (e.g. holding team members accountable for meeting defined KPIs, hospitality and dependability expectations) * Building strong-identity teams that apply their diverse skills, perspectives, and common goals * Creating and maintaining a climate where people are motivated to do their best to help the organization achieve its objectives Studio Operations (Inventory, Staffing, Scheduling, Platform Management) * Optimize schedules on a daily basis to ensure utilization goals are achieved while effectively managing labor cost * Manage recruitment and hiring process for your studio in partnership with field leaders and HQ partners * Manage retail and professional inventory via weekly inventory counts, revenue forecasting, and managing loss and usage costs * Manage and process bi-weekly payroll * Manage inventory usage to ensure alignment with Company expectations Client Experience * Model and ensure a friendly, compassionate environment, guaranteeing that every client receives an extraordinary, memorable experience as they navigate through the space and our retail assortment * Manage all client feedback for your studio to prioritize a positive client experience Community Events & Partnerships * Build your community network in order to have at least one monthly activation that will support brand awareness, create new clients and build a strong membership base to ultimately drive studio growth * Analyze and react to business trends in order to proactively plan partnerships to build members and first time treatments * Manage weekly field outreach (flyering, tabling, etc.) within your community to reach new clients and drive new business to the studio Qualifications * 2+ years of hospitality people management experience in a booming service-based industry (i.e. fitness, restaurant, retail, hotel, salon/spa, etc.) * Proven track record of success in driving studio level margins and disciplined expense management * Impressive management style with demonstrated success inspiring teams to achieve (and exceed!) goals; fostering a high-performing team * Superior communication and interpersonal skills, providing exceptional hospitality * Obsessed with providing best-in-class hospitality * Strong understanding of retail operations, policies, and procedures * Demonstrated ability to prioritize and multi-task within a fast-paced environment * Must be a forward-thinking problem-solver with a strong work ethic who has compassion for employees and clients * Desire to learn and try new things every day! * Passion for beauty, skincare and taking care of people * Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and early morning/midday/late evening weekday availability Salary: $65,000-$75,000, commensurate with experience Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: • Frequent standing, walking, and movement throughout the entire shift, • Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies, • Climbing up and down stairs during shift operations, • Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary), • Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas, • Performing operational tasks such as restocking, organizing supplies, and light cleaning Physical and mental health, personal development and work-life balance are key to growth and well-being. In addition to our generous pay rates, our comprehensive benefits extend well beyond the average and are valued at close to $10k annually. We want you to be your best self both in and outside of our studios and we are proud to offer a variety of generous benefits to support this, which can include… * Medical dental and vision insurance largely paid for by Glowbar * Paid Time Off * Paid Sick Leave * Paid Holidays * Short and Long Term Disability Insurance * Life Insurance * Commuter benefits * Accident and Critical Illness Insurance * Employee Assistance Program (EAP) * Annual Glowbar Membership with 2 guest passes * Employee discounts on retail product * Community giveback * Friends and family discounts * Team member referral bonuses * Career advancement and continuing education opportunities * Discounts at a vast array of lifestyle brands, services restaurants, theme parks and more

Job DescriptionDescription: Job Summary Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience • High School diploma or equivalent required; College course work in related field helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing, • Ability to read, comprehend and write simple instructions and/or short correspondence and memos, • Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations, • An operational knowledge of Microsoft Office suite, • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays, • Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc), • • Ability to participate in the creation of an enjoyable work environment Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations., • Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times., • Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met., • Handle requests for information, mail and messages in an efficient and courteous manner., • Answer guest inquires about hotel service, facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc., • Establish and maintain good communications and team work with fellow associates and other departments within the hotel., • Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenario., • Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly, efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms., • Use proper two-way radio etiquette at all times when communicating with other associates., • As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds