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Job Description #PartTime Typical Business hours: Mondays to Sundays 7:00AM to 12:00AM Reports To: The Receptionist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: Top of the Rock at Rockefeller Center is an iconic New York City attraction, offering breathtaking views of the city skyline from the Observation Deck. Our team members are empowered to create singular moments by displaying a strong attention to detail and anticipating our guests' needs. Applicants should demonstrate an ability to quickly learn and communicate information pertaining to Top of the Rock as well as other aspects of Rockefeller Center. Working hours will include daytime, evening, weekend, and holiday hours. Availability on weekends and holidays is required. Due to the nature of this role and its responsibilities, the team member must report to the on-site work location during scheduled work hours. Public health and safety are a top priority of every team member. All employees must be committed to creating a safe and enjoyable environment for all our guests and staff. The Receptionist provides exceptional service by greeting and assisting all visitors and answering inbound calls, continuously offering the highest level of service to all corporate employees and their visitors, and maintaining a professional image of the company by providing prompt, courteous and efficient service. As an effort to be a cross-trained team player, the Receptionist may be called upon to assist in other SPS service areas such as, but not limited to mail/shipping operations, hospitality and general office/facilities work based on operational needs to provide a top tier customer experience. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Main Functions: • Primary function of reception/concierge: answer all calls/correspondences and provide an exceptional customer service experience for all incoming/outgoing visitors., • Light facilities/hospitality work: perform hospitality work as needed such as but not limited to assisting customers to open troubleshooting tickets, help order supplies, stock kitchens/service areas with supplies. May be asked to help set up/ take down conference rooms for meetings/events., • Provide 5-star customer service to all employees, clients, and visitors., • Answer and route incoming calls professionally and efficiently, handling some confidential calls with discretion., • Greet and register visitors, ensure completion of NDA, and issue temporary or replacement badges as needed., • Maintain accurate records for visitor logs and access cards, ensuring all loaned badges are returned., • Notify employees of deliveries or coordinate with the Mail Room for receipt., • Provide light administrative support, including scheduling meetings, coordinating catering, and assisting with clerical tasks., • Maintain a clean, organized reception and meeting area; replenish supplies in pantry, conference, and barista areas., • Monitor and order office and pantry supplies; assist with copy/print services and ensure equipment is functioning properly., • Update phone lists and train backup personnel on front desk procedures., • Maintain professionalism and confidentiality when handling sensitive matters., • Strong customer service and communication skills, • Professional appearance and demeanor, • Excellent organizational and time management skills, • Discretion and integrity in handling information, • Adaptability and problem-solving ability, • High School Diploma or equivalent required; college coursework preferred, • 1–3 years' experience in reception, administrative, or customer service roles, • Proficiency in MS Office and standard office systems (multi-line phones, copiers, scanners), • Strong written and verbal English communication skills, • Ability to multi-task and manage priorities while maintaining composure, • Ability to lift up to 40 lbs and use a wheeled cart (up to 60 lbs capacity), • Manual dexterity for office equipment operation Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$18—$18.50 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description #PartTime Working days and hours: Mondays to Fridays 6PM to 11PM / Saturdays and Sundays 10AM to 10PM Reports To: The Receptionist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Receptionist provides exceptional service by greeting and assisting all visitors and answering inbound calls, continuously offering the highest level of service to all corporate employees and their visitors, and maintaining a professional image of the company by providing prompt, courteous and efficient service. As an effort to be a cross-trained team player, the Receptionist may be called upon to assist in other SPS service areas such as, but not limited to mail/shipping operations, hospitality and general office/facilities work based on operational needs to provide a top tier customer experience. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Main Functions: • Primary function of reception/concierge: answer all calls/correspondences and provide an exceptional customer service experience for all incoming/outgoing visitors., • Light facilities/hospitality work: perform hospitality work as needed such as but not limited to assisting customers to open troubleshooting tickets, help order supplies, stock kitchens/service areas with supplies. May be asked to help set up/ take down conference rooms for meetings/events., • Provide 5-star customer service to all employees, clients, and visitors., • Answer and route incoming calls professionally and efficiently, handling some confidential calls with discretion., • Greet and register visitors, ensure completion of NDA, and issue temporary or replacement badges as needed., • Maintain accurate records for visitor logs and access cards, ensuring all loaned badges are returned., • Notify employees of deliveries or coordinate with the Mail Room for receipt., • Provide light administrative support, including scheduling meetings, coordinating catering, and assisting with clerical tasks., • Maintain a clean, organized reception and meeting area; replenish supplies in pantry, conference, and barista areas., • Monitor and order office and pantry supplies; assist with copy/print services and ensure equipment is functioning properly., • Update phone lists and train backup personnel on front desk procedures., • Maintain professionalism and confidentiality when handling sensitive matters., • Strong customer service and communication skills, • Professional appearance and demeanor, • Excellent organizational and time management skills, • Discretion and integrity in handling information, • Adaptability and problem-solving ability, • High School Diploma or equivalent required; college coursework preferred, • 1–3 years' experience in reception, administrative, or customer service roles, • Proficiency in MS Office and standard office systems (multi-line phones, copiers, scanners), • Strong written and verbal English communication skills, • Ability to multi-task and manage priorities while maintaining composure, • Ability to lift up to 40 lbs and use a wheeled cart (up to 60 lbs capacity), • Manual dexterity for office equipment operation Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$17—$17 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Onsite IT Technician- is responsible for providing local operational support for an office or group of offices. This position requires both excellent customer service and problem-solving skills. The candidate must possess a process and project orientated mindset and be efficient working individually as well as part of a larger team. The ideal candidate would be knowledgeable on a wide range of technology and adaptable enough to be able to leverage it against a wide range of technical issues. The candidate must be highly motivated and self-reliant individual with a desire to better themselves. Issues Management and Resolution • Analyze issues and formulate solutions, • Troubleshoot system, application and hardware issues, • Ensure customer is updated on ticket progress, • Work directly with customers to solve problems, • Utilize internal IT Knowledge Base to both provide and find solutions to known issues, • Use external information to research and resolve issues when needed, • Consistently update the ticket tracking system with status and fixes, • Perform routine system maintenance on laptops and desktops, • Track computer assets according to organizational standards, • Perform backups and restores, • Strong interpersonal skills with heavy focus on customer service, • Demonstrate sound written, oral and organizational skills, • Collaborate with local and remote teams using provided tools, • Consistently share solutions with peers, • Works effectively as an individual and as part of a team, • Complete assigned tasks on time, • Ability to follow documented commonly used concepts, practices, and procedures, • Ability to manage multiple constituencies, issues, priorities, projects and goals Work Schedule • Local travel between sites may be required, • Occasional travel to sites outside the local area may be required Education and Certifications • Minimum 1 year IT experience, • Experience delivering IT solutions within a corporate and/or enterprise environment, • Experience working in a mixed Mac and Windows environment Additional Skills • Experience in the Advertising and/or Marketing industry preferred, • Experience in centrally managed computer environments, • Experience supporting A/V environments not required, but is a plus • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionSalary: 60K Our mission is to create and sustain a strong, effective community that acknowledges and responds to the potential, achievements and interdependence of its diverse members. Rooted in and primarily focused on the Chelsea neighborhood, we seek to empower all individuals and families to achieve their highest potential, while maintaining a priority on those in economic need. POSITION OVERVIEW: Under the supervision of the Director, the Program Manager is responsible for managing the call flow and services provided under the guidelines of NY Connects, servicing the borough of Manhattan. The Program Manager is also responsible for meeting the demands of the program while leading a team of staff that will meet community needs, providing high quality services in accordance with regulations. This position is part of the management team of Hudson Guild. QUALIFICATIONS: The Program Manager of Manhattan NY Connects must have at minimum; a Bachelors degree in Social Work and/or related field, 1 to 3 years experience in the health and human service field, including service areas related to long term services and supports as well as in operations and supervision of staff. The Program Manager must have proficiency in google suites, Microsoft office and the ability to build reports and analyze data. He/She/They must possess excellent time management, attention to detail, organizational and communication skills and maintain the integrity of the organization at all times. RESPONSIBILITIES: Ensure to meet and/or exceed annual deliverables according to the guidelines of NY Connects Create and manage care transitions, with utilization of the Back Home tool to ensure all participants safely return home after being discharge from a short/long term care facility Provide oversight to support staff ensuring they deliver adequate services, including information and assistance on long term services and supports as well as, option counseling and person-centered counseling Conduct outreach and public education on all service areas Facilitate training in order to support the professional development and learning needs of staff Monitor documentation entered into PeerPlace by staff to ensure accuracy and timely entries Assist in monitoring the programs call system to ensure it is operable Track and analyze program outcome measurements in order to add content to monthly, quarterly, and annual reports Maintain a working knowledge of community resources and current trends that affect service areas on long term services and supports Gather resources monthly to add to the NY Connects Resource Directory Maintain outreach material for community distribution Represent agency in community and interagency activities Perform other duties as assigned WORKING CONDITIONS: Typical office environment that requires frequent sitting, standing, walking, talking, hearing reaching. Occasional stooping, crouching, and kneeling. As well as travel to multiple locations within the five boroughs as needed. PHYSICAL REQUIREMENTS: Occasionally lift and/or move up to 25 pounds. Frequently read printed materials and computer screens. Frequently operate a computer keyboard, mouse, and other office equipment. As a full time employee at Hudson Guild, you will be eligible for: • 24 Vacation Days, • 1 Floating Holiday, • 12 Sick Days, • Medical, Dental and Vision Insurance, • 403b Plan As a NYC contracted agency all positions at Hudson Guild fall under the NYC vaccine mandate. All employees, consultants, volunteers and interns must show proof of vaccination upon hire. Hudson Guild is an Equal Opportunity Employer.

Job Description COMPANY: Canoe Intelligence WEBSITE: TITLE: Director of Sales LOCATION: New York City (hybrid) or Fully Remote in the United States SALARY: $160,000 - $190,000 Base Salary, plus Commission and Equity The Role: We are seeking a strategic and results-driven Director of Sales to lead our sales efforts targeting alternative investment clients at Canoe Intelligence. This role is pivotal in driving revenue growth, expanding market share, and fostering strong relationships with clients in the alternative investment industry. What You’ll Do: • Sales Strategy: Develop and execute a comprehensive sales strategy and go-to-market plan targeting alternative investment clients, aligned with company goals, revenue targets, and market trends., • Client Acquisition: Lead the team in identifying, qualifying, developing, and closing new client acquisition efforts within a designated territory. Assist the team in engaging with key decision-makers and driving sales pipeline growth through proactive prospecting and lead generation., • Sales Team Leadership: Manage and mentor a team of sales professionals, providing guidance, coaching, and support to drive performance, meet sales targets, and achieve business objectives. Conduct performance reviews and take appropriate action for both high and low performers. Provide advanced negotiation and legal expertise to help close complex deals., • Sales Process Optimization: Streamline and optimize sales processes, from lead qualification to contract negotiation and closing, ensuring efficiency, accuracy, and alignment with industry best practices., • Collaboration: Collaborate with cross-functional teams, including marketing, product development, and customer success, to align sales strategies with product roadmap, customer feedback, and market trends., • Sales Forecasting and Reporting: Develop sales forecasts, track sales performance metrics, analyze sales data, and provide regular reports and insights to senior leadership on sales performance, trends, and opportunities., • Market Intelligence: Stay updated on industry trends, competitive landscape, client needs, and regulatory changes impacting the alternative investment industry, and leverage market intelligence to inform sales strategies and initiatives. What We’re Looking For: • Bachelor's degree in Business Administration, Sales, Marketing, or related field; MBA or equivalent experience is a plus., • Proven experience (5+ years) in sales leadership roles, with a track record of hitting and exceeding sales targets, managing and developing high-performing sales teams, and driving results in a fast-paced, competitive environment., • Significant experience in selling software solutions or technology services to financial services clients (e.g., hedge funds, private equity firms, asset managers, banks, pensions)., • Deep understanding of the alternative investment industry, including investment strategies, data management challenges, regulatory requirements, and market dynamics., • Excellent communication, negotiation, and relationship-building skills, with the ability to influence and engage senior executives and decision-makers., • Analytical mindset, with the ability to analyze sales data, identify trends, and make data-driven decisions to optimize sales strategies and performance., • Strategic thinker, with the ability to develop and execute effective sales strategies, adapt to changing market conditions, and drive revenue growth., • Proficiency in Salesforce What You’ll Get: • Medical, dental, vision benefits, • Flexible PTO, • 401(k), • Flexible work from home policy, • Home office stipend, • Employee Assistance Program, • Gym/Wifi reimbursement, • Education assistance, • Client First —> Listen, and deliver client-centric solutions, • Be An Owner —> Take initiative, improve situations, drive positive outcomes, • Excellence —> Always set the highest standard for yourself and others Canoe is reimagining alternative investment data processes for hundreds of leading institutional investors, capital allocators, asset servicing firms and wealth managers. By combining industry expertise with the most sophisticated data capture technologies, Canoe’s technology automates the highly-frustrating, time-consuming, and costly manual workflows related to alternative investment document and data management, extraction and delivery. With Canoe, clients can refocus capital and human resources on business performance and growth, increase efficiency, and gain deeper access to their data. Canoe’s AI-driven platform was developed in 2013 for Portage Partners LLC, a private investment firm. Canoe is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Program Director, the Director of Social Services oversees the clinical and case management functions of the program, ensuring the ongoing best practice approach of program functioning and compliance with regulatory agency policies and procedures. The Director of Social Services will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Manages and ensures that performance-based incentives and all other goals of the program are met., • Provides leadership to program staff., • Manages and develops staff, including coaching, training and mentoring., • Meets weekly with all direct reports for individual supervision., • Housing documentation and placement, • Entitlements and benefits, • Medical and mental health services, • Employment, • Oversee/monitor all clinical provisions of the program for clients, including but not limited to casework, case plans, housing placements, substance abuse/MICA counseling, incident reporting, investigation documentation, and all other activities., • Oversee all quality improvement monitoring functions including, but not limited to 360 case reviews, Utilization Reviews, and Service Plan reviews., • Reviews all case records to ensure quality improvement and compliance with Urban Pathways, funding and regulatory agencies, including incident reporting and investigation documentation., • Coordinate clinical meetings with case management staff and other inter-disciplinary teams., • Participates in the development of Urban Pathways program policies and procedures., • Oversee the on-site medical and psychiatric services including medication management., • Liaises and coordinates client services with psychiatric and medical providers., • Is on call to address emergency needs on a twenty-four-hour basis. Administrative • Prepares, maintains and submits timely and accurate statistical and other reports mandated by Urban Pathways, regulatory and funding agencies., • Assesses, coordinates and facilitates staff Training., • Provides back-up administrative coverage in the absence of the Program Director as needed., • Monitors and ensures accuracy of employee timekeeping and payroll systems., • Ensures timely evaluations of social service staff, identifying areas for improvement and corrective actions as needed., • Collaborates with the Program Director and Human Resources to recruit, hire and onboard new program staff., • Manges AWARDS and other systems to ensure that all necessary client data is accurate and timely., • Ensure paper and electronic charts comply with Urban Pathways and regulatory agency standards., • Develops and maintains ongoing relationships with community services and resources., • Communicates verbally and in writing in a professional manner at all times., • Facilitates/attends meetings, trainings, and supervisor sessions. Performs all other duties as assigned and as required. Qualifications, Education and Experience • Master's Degree in Social Work, Psychology, or other related field required. LCSW preferred., • Five years of experience supporting adults experiencing mental illness and/or multiple challenges (MICA), including five years of clinical and supervisory experience required., • Experience working in an SRO or any residential program setting preferred. Familiarity with programs relevant to funding source regulations required., • Computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, etc.)., • Strong skills and knowledge of client relational databases (e.g. Awards preferred)., • Excellent communication, interpersonal, and crisis intervention skills., • Ability to work independently and as part of a collaborative team., • Commitment to maintaining confidentiality and upholding ethical standards in delivery service., • Work effectively with individuals from diverse backgrounds and cultures., • A valid driver's license is required, with an acceptable driving record that complies with our insurance policy standards., • May be required to work a flexible schedule including weekends, holidays, and evenings., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description ABOUT US New York Edge is New York’s leading provider of after-school programs; as such we are considered an essential service to families throughout all the five boroughs. The mission of New York Edge is to help bridge the opportunity gap among underserved students by providing programs designed to improve academic performance, health and wellness, self-confidence, character and attitudes for success in life. Summary: The Program Manager has overall responsibility for the operation and success of 6 - 8 comprehensive after-school programs based in a K-12 school within the five boroughs. The Program Manager will be responsible for contract compliance, curriculum development, training, implementation of enrichment activities and theme based projects, recruitment of staff, scheduling of activities, daily supervision of Program Directors, record keeping and reporting and assist with the planning and organizing of special events and monitor budgeting. The Program Manager is the primary liaison between New York Edge and school principals, between Program Director and New York Edge staff, between Program Director and funding source. New York Edge Program Manager must embrace positive child and youth development principles and practices. These include building on youth strengths rather than focusing on youth deficits; setting and maintaining high expectations; understanding the centrality of and fostering positive relationships with peers and adults; providing age-appropriate and challenging programming; engaging participants as partners, not just as consumers of services; promoting positive identity formation and helping young people to fully develop their potential. The Program Manager respects and values the cultures and traditions of participants, their families and their communities, and treats all participants and staff equally, irrespective of race, religion, sex, gender identity, national origin, age or disability. New York Edge Program Manager must appreciate the range of abilities and diverse needs of children and youth in our programs. Our programs typically run from 3-6pm during the week and we often have opportunities throughout the 5 boroughs. Essential Job Functions: * Train Program Director in areas of recruitment, scheduling, staffing, program design, and Sports & Arts philosophy. * Provide crisis management. * Negotiate with Principals on issues of space, staffing, activities, etc. * Liaison with Funders. * Speak to parents about incidents and general concerns. * Program Development & Evaluation. * Conduct periodic site visits and provide feedback to Program Directors. * Deliver specific qualitative assessments of all aspects of the programs. * Attend weekly meetings with Directors, other Program Managers, Office Personnel, Department Directors, Finance, Human Resources, Compliance, Data, Development and Communications. * Assist Program Directors with program design. * Conduct Program evaluations. * Meet with Program Directors to establish quarterly goals and review overall program performance Assess and evaluate program quality through site visits and discussions with Program Directors and school administrators (provide diplomatic and constructive criticism as well as encouragement and praise). * Assist site coordinators in the development of age and site appropriate curricula. * Facilitate resources and service allocation such as; access to snack, security and fingerprinting, etc.). * Build collaboration between key after-school stakeholders, especially site coordinators, principals, to support the institutionalization of after-school programs. * Encourage and support Program Directors and line staff in their professional development (identify problem areas and potential weaknesses) to build the field of after-school staff and improve program operations, offerings and atmosphere. * Assist Program Directors in the development of needs assessment within their school communities and monitor the implementation of strategies to address those needs. * Administrative Supervision. * Work closely with Program Directors, school principals and other key stakeholders to ensure RoP is met. * Ensures all programs within the portfolio are compliant with DYCD, DOE and DOHMH regulations, timelines and are staying abreast of all local, state and federal pandemic management conditions and requirements. Grants Management * This position is required to travel to multiple locations within NYC in order to meet and ensure New York Edge programs are meeting contractual obligations. * Enforce New York Edge policies to ensure compliance with grant agreements and regulations mandated by after-school partners, e.g., DOE, DYCD, OCFS, DOH and other funding sources. * Monitor attendance reports and follow-up on individual site issues related to attendance, enrollment and contract compliance issues. * Oversee fiscal management of programs, including analysis and completion of budgets, approval on expense reports and approving and issuing reimbursement to programs. * Develop fiscal strategies with the accounting department. * Review, edit and approve quarterly reports for submission. * Follow-up on communications that miss their destinations. * Write annual program appraisals to program directors of Champions Clubs. * Develop networks amongst Program Directors and other Program Directors who are struggling with similar issues at the site level. * Ensure each site maintains program files and other required documentations (DOH compliance). * Maintain comprehensive files for legal, correspondence, financial and grant compliance purposes. * Participate in the grant review process for new after-school programs. * Serve as an external communication resource for New York Edge regarding issues of program quality, funding, training, research, and on-going partnerships and initiatives (e.g., relations with potential funders, policy makers from other cities, etc.). * Serve as a knowledge-base about New York Edge programs by providing qualitative and anecdotal data to shape New York Edge policies as well as the growing field of after-school programming. * Advocate for Program Directors through New York Edge leadership and assist New York Edge in understanding site-based experiences. * Recommend programs for new New York Edge initiatives, promising practices, and research. Knowledge: * DOE/Public School System * NYC, NY State and Federal funding sources for after-school programs * Curriculum design and implementation * Program Evaluation and assessment * Various organizations/networks involved in after-school programming issues * Community development * Fiscal planning * Knowledge of planning and executing online/virtual/ remote learning models Required Skills: * Passion for New York Edge mission and youth development * Reliable, organized and punctual * Must be able to switch to at home/remote work should the need arise * Knowledge of effective sports, arts, and academic programming * Expert understanding of New York City and New York State education requirements in an urban setting * Strong leader and team-builder * Ability to resolve conflicts and negotiate solutions * Ability to establish and maintain effective working relationships with School Leadership and Program Directors * Excellent communication (oral and written) and interpersonal skills with proven ability to interact with a diverse range of individuals both in person and over the phone, applying tact and discretion as situations demand. * Must have excellent organizational, time management and follow-up skills * Must be able to clearly articulate outcome requirements and provide the necessary and appropriate resources and support for Program Directors to successfully deliver on objectives * Responsible and professional conduct that serves as role model to staff and youth * Exhibits strong character traits and exercises patience and creativity while seeking win-win scenarios * Ability to set priorities and meet deadlines * Must demonstrate ability to manage multiple priorities simultaneously * Proficiency in Microsoft Excel, Outlook, and Word Qualifications: * Bachelor’s degree required with preference in Education, Psychology, or Social Work * At least 18.0 credit hours from an accredited college or university in the field of Education * Prior work experience in urban education, including supervisory experience * Teaching and afterschool management experience preferred * All Program Directors are required to complete a mandatory 15-hour OCFS Health and Safety Classroom course within three (3) months of employment to maintain Department of Health and Mental Hygiene compliance at site.

Job Description ABOUT US New York Edge is New York’s leading provider of after-school programs; as such we are considered an essential service to families throughout all the five boroughs. The mission of New York Edge is to help bridge the opportunity gap among underserved students by providing programs designed to improve academic performance, health and wellness, self-confidence, character and attitudes for success in life. Summary: The Program Manager has overall responsibility for the operation and success of 6 - 8 comprehensive after-school programs based in a K-12 school within the five boroughs. The Program Manager will be responsible for contract compliance, curriculum development, training, implementation of enrichment activities and theme based projects, recruitment of staff, scheduling of activities, daily supervision of Program Directors, record keeping and reporting and assist with the planning and organizing of special events and monitor budgeting. The Program Manager is the primary liaison between New York Edge and school principals, between Program Director and New York Edge staff, between Program Director and funding source. New York Edge Program Manager must embrace positive child and youth development principles and practices. These include building on youth strengths rather than focusing on youth deficits; setting and maintaining high expectations; understanding the centrality of and fostering positive relationships with peers and adults; providing age-appropriate and challenging programming; engaging participants as partners, not just as consumers of services; promoting positive identity formation and helping young people to fully develop their potential. The Program Manager respects and values the cultures and traditions of participants, their families and their communities, and treats all participants and staff equally, irrespective of race, religion, sex, gender identity, national origin, age or disability. New York Edge Program Manager must appreciate the range of abilities and diverse needs of children and youth in our programs. Our programs typically run from 3-6pm during the week and we often have opportunities throughout the 5 boroughs. Essential Job Functions: * Train Program Director in areas of recruitment, scheduling, staffing, program design, and Sports & Arts philosophy. * Provide crisis management. * Negotiate with Principals on issues of space, staffing, activities, etc. * Liaison with Funders. * Speak to parents about incidents and general concerns. * Program Development & Evaluation. * Conduct periodic site visits and provide feedback to Program Directors. * Deliver specific qualitative assessments of all aspects of the programs. * Attend weekly meetings with Directors, other Program Managers, Office Personnel, Department Directors, Finance, Human Resources, Compliance, Data, Development and Communications. * Assist Program Directors with program design. * Conduct Program evaluations. * Meet with Program Directors to establish quarterly goals and review overall program performance Assess and evaluate program quality through site visits and discussions with Program Directors and school administrators (provide diplomatic and constructive criticism as well as encouragement and praise). * Assist site coordinators in the development of age and site appropriate curricula. * Facilitate resources and service allocation such as; access to snack, security and fingerprinting, etc.). * Build collaboration between key after-school stakeholders, especially site coordinators, principals, to support the institutionalization of after-school programs. * Encourage and support Program Directors and line staff in their professional development (identify problem areas and potential weaknesses) to build the field of after-school staff and improve program operations, offerings and atmosphere. * Assist Program Directors in the development of needs assessment within their school communities and monitor the implementation of strategies to address those needs. * Administrative Supervision. * Work closely with Program Directors, school principals and other key stakeholders to ensure RoP is met. * Ensures all programs within the portfolio are compliant with DYCD, DOE and DOHMH regulations, timelines and are staying abreast of all local, state and federal pandemic management conditions and requirements. Grants Management * This position is required to travel to multiple locations within NYC in order to meet and ensure New York Edge programs are meeting contractual obligations. * Enforce New York Edge policies to ensure compliance with grant agreements and regulations mandated by after-school partners, e.g., DOE, DYCD, OCFS, DOH and other funding sources. * Monitor attendance reports and follow-up on individual site issues related to attendance, enrollment and contract compliance issues. * Oversee fiscal management of programs, including analysis and completion of budgets, approval on expense reports and approving and issuing reimbursement to programs. * Develop fiscal strategies with the accounting department. * Review, edit and approve quarterly reports for submission. * Follow-up on communications that miss their destinations. * Write annual program appraisals to program directors of Champions Clubs. * Develop networks amongst Program Directors and other Program Directors who are struggling with similar issues at the site level. * Ensure each site maintains program files and other required documentations (DOH compliance). * Maintain comprehensive files for legal, correspondence, financial and grant compliance purposes. * Participate in the grant review process for new after-school programs. * Serve as an external communication resource for New York Edge regarding issues of program quality, funding, training, research, and on-going partnerships and initiatives (e.g., relations with potential funders, policy makers from other cities, etc.). * Serve as a knowledge-base about New York Edge programs by providing qualitative and anecdotal data to shape New York Edge policies as well as the growing field of after-school programming. * Advocate for Program Directors through New York Edge leadership and assist New York Edge in understanding site-based experiences. * Recommend programs for new New York Edge initiatives, promising practices, and research. Knowledge: * DOE/Public School System * NYC, NY State and Federal funding sources for after-school programs * Curriculum design and implementation * Program Evaluation and assessment * Various organizations/networks involved in after-school programming issues * Community development * Fiscal planning * Knowledge of planning and executing online/virtual/ remote learning models Required Skills: * Passion for New York Edge mission and youth development * Reliable, organized and punctual * Must be able to switch to at home/remote work should the need arise * Knowledge of effective sports, arts, and academic programming * Expert understanding of New York City and New York State education requirements in an urban setting * Strong leader and team-builder * Ability to resolve conflicts and negotiate solutions * Ability to establish and maintain effective working relationships with School Leadership and Program Directors * Excellent communication (oral and written) and interpersonal skills with proven ability to interact with a diverse range of individuals both in person and over the phone, applying tact and discretion as situations demand. * Must have excellent organizational, time management and follow-up skills * Must be able to clearly articulate outcome requirements and provide the necessary and appropriate resources and support for Program Directors to successfully deliver on objectives * Responsible and professional conduct that serves as role model to staff and youth * Exhibits strong character traits and exercises patience and creativity while seeking win-win scenarios * Ability to set priorities and meet deadlines * Must demonstrate ability to manage multiple priorities simultaneously * Proficiency in Microsoft Excel, Outlook, and Word Qualifications: * Bachelor’s degree required with preference in Education, Psychology, or Social Work * At least 18.0 credit hours from an accredited college or university in the field of Education * Prior work experience in urban education, including supervisory experience * Teaching and afterschool management experience preferred * All Program Directors are required to complete a mandatory 15-hour OCFS Health and Safety Classroom course within three (3) months of employment to maintain Department of Health and Mental Hygiene compliance at site.

Job Description#TeamNextdoor Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 340,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com. Meet Your Future Neighbors As the Technical Program Manager at Nextdoor, you will play a critical role in designing, implementing, and optimizing our business systems landscape. This role focuses on Workday HCM Modules, Financials , with additional expertise in integrations and automations across payroll, HR Systems, Financial systems etc.This role is a hands-on execution, requiring detailed experience with integrations, automations, People Business Systems. At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees. The Impact You'll Make As the Technical Program Manager, you will play a crucial role in optimizing our People Business Systems with a core focus on Workday HCM and related automated and integration experience. As the Workday HCM & Payroll Systems Specialist, you will be a key contributor in developing and optimizing enterprise HR and payroll solutions, leveraging your hands-on experience with Workday HCM, Payroll, and system integrations. Collaborating with cross-functional stakeholders, you'll drive enhancements, streamline processes, and architect scalable solutions that align with business objectives and ensure accurate, efficient payroll operations. You will design, implement, and support integrations with third-party platforms, maintain compliance with HR and payroll governance frameworks such as SOX, and champion industry best practices in data security and controls. Your expertise will help foster innovation, operational excellence, and a positive employee experience, directly contributing to our mission of supporting and empowering our workforce.and foster innovation to support Nextdoor's mission of building stronger communities. Your responsibilities will include: Strategic Leadership • Develop and execute scalable Workday HCM and Payroll systems strategies, emphasizing automation, AI-driven solutions, and seamless orchestration across HR, Payroll, and Financials modules to support Nextdoor's operational goals, • Partner with cross-functional teams to deliver technology roadmaps that drive HR transformation, enhance people program management, and enable business scalability, • Lead the configuration, implementation, and optimization of Workday HCM, Payroll, and select Financials (Accounting, Procurement, Expenses) processes, ensuring efficiency and data integrity across the employee lifecycle, • Design and deliver automated solutions for Core HR, Payroll, Talent Management, and integrations with downstream systems using middleware tools like Workato, • Collaborate with People Ops, Finance, Accounting, IT, and GTM teams to ensure Workday HCM and Payroll systems align with business and people program strategies, • Communicate complex system capabilities and innovative automation solutions to non-technical stakeholders, building consensus and driving adoption, • Ensure compliance with regulatory standards such as SOX by implementing governance frameworks for system security and data integrity, • Stay on top of emerging HR technology trends, including AI-powered automation and orchestrated workflows, and introduce innovative solutions to Nextdoor's enterprise systems, • Regularly assess existing HR, Payroll, and Financial systems to identify inefficiencies, leading initiatives to modernize processes with minimal disruption, • Lead a high-performing team of business systems professionals, fostering a culture of collaboration, innovation, and growth, • Mentor team members by providing guidance on best practices, technical skills development, and career progression, • Oversee the full lifecycle of Workday HCM, Payroll, and Financials system projects, ensuring on-time, on-budget delivery, • Establish automation-focused metrics and monitor system and process performance, proactively resolving issues for operational success, • Manage vendor relationships and technology investments, maximizing value through enhanced automation and AI capabilities, • Engage in in-person Nextdoor events including trainings, off-sites, and volunteer days, building strong relationships and supporting the company's mission and cultureWhat You'll Bring To The Team, • Bachelor's degree in Computer Science, Human Resources, Business Administration, or related field, • 5-8 years of hands-on experience in Workday HCM, Payroll, and system integrations, with emphasis on automation, orchestration, and AI-driven optimizations, • Strong expertise in Workday HCM Core, Payroll, and select Financials (Accounting, Expenses, Procurement), • Proven success in automating and optimizing people and payroll processes at scale, • Experience using middleware solutions such as Workato, Boomi, or MuleSoft for integrations and orchestration, • Advanced knowledge of enterprise automation, process orchestration, and emerging AI-driven HR technologies, • Effective cross-functional collaboration with People, IT, Finance, and business teams, • Experience managing and improving people program management initiatives (onboarding, payroll operations, talent management), • Bonus: Relevant certifications in Workday HCM, Payroll, or equivalent ERP/HCM systems The starting salary for this role is expected to range from $200,000 to $225,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. We expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will take place within 3 months of your start date. When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care. At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records. For information about our collection and use of applicants' personal information, please see Nextdoor's Personnel Privacy Notice, found here.

Job Description COMPANY: Canoe Intelligence WEBSITE: TITLE: Sr. Manager, Implementations LOCATION: Hybrid in New York City, NY, or Jacksonville, FL. SALARY: $140,000 - $165,000 base salary, + bonus and stock options (based on NYC, will be adjusted for geo) The Role: As we scale, we are seeking a Sr. Manager of Implementations. This role will lead a team of Project Managers that onboard new clients onto the Canoe Intelligence platform. This role is pivotal in ensuring a high quality onboarding experience as well as help drive customer value realization. In this role, you will be responsible for the performance, development, and success of your team. Your leadership will be key in driving both client satisfaction and team effectiveness. You will guide your team to execute standard, repeatable processes that adhere to the high quality delivery of the Canoe platform. What You’ll Do: This role has two key components: 1. Drive Team Success • Lead and Develop Your Team: Manage, mentor, and inspire a team, providing guidance, support, and opportunities for professional growth., • Team Accountability: Maintain awareness across your team portfolio to ensure all projects are adhering to timeline, scope, and risk mitigation standards per our internal SOP and client SOW., • Foster a Collaborative Environment: Promote a culture of continuous improvement by encouraging knowledge sharing, best practices, and collaboration within the team., • Monitor and Enhance Team Performance: Regularly audit team interactions, project statuses, and client communications, providing constructive feedback and coaching to elevate team performance., • Engage in Strategic Client Interactions: Join strategic and enterprise-level client calls to provide additional support and reinforce Canoe’s commitment to client success. 2. Drive Client Results • Client Implementation Leadership: Oversee and guide your team in leading clients through their Canoe implementations, including technology configuration, data connectivity, and integration processes., • Be a hands-on Leader: Act as the lead on strategic projects and Executive Sponsor on others., • Expertise in Technology: Develop deep expertise in Canoe's technology offering, ensuring both you and your team can effectively drive client value through successful implementations., • Project Management Excellence: Ensure that your team maintains high standards in project planning and execution, including regular communication with clients and internal stakeholders, and meticulous tracking of project progress., • Client Relationship Management: Support your team in maintaining ongoing dialogue with Canoe's Relationship Management team, ensuring a seamless client experience from onboarding through to long-term adoption. What We’re Looking For: • 5+ years of experience in SaaS implementations, with a preference for complex, enterprise clients., • 3+ years of people management experience, including managing team members, handling escalations, and designing process structures that drive team success., • Experience in Fintech, Alts, back-office environments, • Strong leadership and mentorship skills, with a proven track record of developing high-performing teams., • Technical aptitude, with the ability to understand and explain complex technology solutions to both team members and clients., • Excellent communication skills, both verbal and written, with the ability to influence and inspire., • Expertise in project management, change management, and expectation management., • Analytical, data-driven, and detail-oriented, with a proactive approach to solving problems and driving results., • Client-centric mindset, with a genuine passion for delivering exceptional value to customers., • A collaborative spirit, with a desire to work in a team-oriented environment that values continuous improvement., • Medical, dental, vision benefits, • Flexible PTO, • 401(k), • Flexible work from home policy, • Home office stipend, • Employee Assistance Program, • Gym/Wifi reimbursement, • Education assistance, • Client First —> Listen, and deliver client-centric solutions, • Be An Owner —> Take initiative, improve situations, drive positive outcomes, • Excellence —> Always set the highest standard for yourself and others Canoe is reimagining alternative investment data processes for hundreds of leading institutional investors, capital allocators, asset servicing firms and wealth managers. By combining industry expertise with the most sophisticated data capture technologies, Canoe’s technology automates the highly-frustrating, time-consuming, and costly manual workflows related to alternative investment document and data management, extraction and delivery. With Canoe, clients can refocus capital and human resources on business performance and growth, increase efficiency, and gain deeper access to their data. Canoe’s AI-driven platform was developed in 2013 for Portage Partners LLC, a private investment firm. Canoe is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Description JOB SUMMARY: This management position exists in several Program Divisions. Under the general supervision of the Associate Vice President of Bronx Supported Housing is responsible for the oversight of the administrative, operational, staffing, and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. ESSENTIAL JOB FUNCITONS: Provide Clinical Services: • Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans, • Conduct supervision with program staff, in accordance with agency and division policy, • Conduct CORE audits of case records to evaluate the completeness and quality of treatment plans, quarterly assessments, apartment inspections and progress notes, • Conducts staff meetings to review and discuss compliance, recreational and social activities, interagency Referrals, • Conduct High Risk meetings to collaborate on ways to support clients who are on the high risk list, • Conduct rent arrears review meeting with program staff and interagency departments from a clinical and client-centered perspective, • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy, • Regularly directs meetings concerning clinical issues with clients care team, • Initiates and participates in case conferences with mental health treatment team, and inpatient psychiatric team, • Ensure staff is receiving clinical trainings regarding high risk client, • Conduct intakes for new referrals via ICL Hope, • Provide clinical crisis intervention regarding clients and support staff, • Ensure all psychosocial assessments and all assessment necessary for client care, • Conduct clinical trainings regarding motivational interviewing, harm-reduction, person-centered care, • Conduct eviction meeting regarding court case, documentation require, coordinate and collaborate with, • Real Properties, • Supervise the Clinical Specialist responsible to ensure clinical support for high-risk clients and work with the Health Connect team., • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department, • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance, • Manages the completion of performance evaluations, recommends staff for the employee recognition award, • Conducts new apartment viewings, and ensures all apartments are set up with needed items. when vacating an apartment, conducts walkthroughs with landlord, • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed, • Reviews authorized staff positions, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law., • Ensures that staff have attended required monthly RELIAS trainings, • Manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment, • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA, • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies, • Manages the orientation of new personnel, • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles, report lost stolen items, missing, or damaged property in accordance with ICL policy, • Authorizes the purchase of supplies and equipment; properly secures all property and equipment, • Conducts inspection of apartment keys and repair list, • Ensure office space is in accordance to ICL Policy, • Ensures internal program compliance with federal, state, city, and agency regulatory requirements., • Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit, • Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement, • Provides oversight in submission of statistical data, • Ensure all clients rental payments are in accordance to ICL policy, processed, tracker, and ensure all logistics with the finance and entitlement department, • Approves/disapproves all purchase orders and financial requests from staff, • Manages consumer rent payments, keeps a spreadsheet of all monthly rent payments. Keeps a log of all rent arrears, and payment plans., • Collaborate with funding sources such as DOHMH and OMH regarding programmatic aspects., • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long range plans for mental health program development., • May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Conducts reviews of HRA2010E, and scheduled screenings of potential consumers., • Ability to lead a multi-disciplinary staff of professionals in providing treatment services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Ability to work in a team model, • Positive attitude willing to think outside of the box, • Serves as a role model to staff and consumers/residents., • Strong interpersonal skills, communication, emotional intelligence, and flexibility, • Highly-developed clinical, engagement, and motivational skills;, • Experience with risk assessment and risk management;, • Track record of delivering quality treatment services to individuals with SMI, • Experience delivering treatment, rehabilitation and support services in the community;, • Proficient in computers and Electronic Health Record (EHR), • Ability to effectively hold field staff accountable and to go into the field as needed, • Willingness and ability to use ICL supplied communication tools (e.g. computers, mobile telephone, fax, etc.) regularly in the course of conducting business Preferred Education and/or experience: • Required Master's degree in Social Work, Psychology, or other mental health field with a minimum of three years of professional mental health experience (depending on program size and complexity) including at least three years (depending on program size and complexity) in a supervisory capacity., • Bilingual in Spanish preferred but not required, • Experience with housing, individuals with Serious Mental Illness and Substance Use, • NYS Licensure in a recognized mental health profession required LMSW or LMHC #ICLRN

Job Description What we’re all about. Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20+ languages across our 50+ nationalities, creating a sense of belonging for all. We're heading in one direction, the future. We’d love you to join us. The opportunity. Quantexa is seeking a highly motivated professional to join our US Banking sales team and continue to improve outcomes for our clients in a transformational way. As an Account Executive for the Quantexa Cloud AML solution you will be responsible for contributing to and executing the sales go-to-market strategy within the SaaS solution segment, primarily targeting the U.S. mid-sized and community bank population. In this sales “hunter” role you will help define the go-to-market strategy and execute against plan. You will be responsible for assigned territory and accounts, identifying new opportunities, building pipeline, winning new deals, and meeting company targets. You will have the opportunity to work with some of the most dynamic banks in the world, solving complex business problems through Quantexa’s unique and unrivalled capabilities. You will work with some of the smartest, nicest and most ambitious people you have ever met. What you’ll be doing. • Successfully contributing to a dynamic, flexible and high energy sales team focused on the U.S. mid-size and community bank market, focused on the new SaaS solution., • Investigate, understand, map and penetrate your target clients and prospects, building a comprehensive understanding of each organization as well as all of the key internal and external stakeholders., • In collaboration with leaders from sales, marketing and the business units, create a specific strategy for your named accounts., • Identify how Quantexa’s solutions map to the client’s needs. Learn and understand the compelling value proposition and narrative, and successfully apply to prospects, lead the sales process from lead to sales closing and beyond. Work with customer success and support teams to ensure client satisfaction. Expand current client spend across business units and Quantexa use cases., • Become a trusted advisor at the C level and below, leveraging your own growing expertise as well as the deep well of knowledge within Quantexa., • Position located in the United States and requires ability to legally live and work in the U.S. without sponsorship., • Understand Quantexa’s corporate and product specific marketing resources and messages and apply this knowledge in your selling activities. Attend industry events as necessary to support the growth of the business. Location: This role can be remote based in either PA, CT, NJ or NC or with an NYC or MA base office. If office based we run a hybrid environment of being in the office and working from home Requirements What you’ll bring. • An absolute determination to win the business with integrity, fortitude, and an “unstoppable” attitude., • Previous experience of selling enterprise level software or SaaS into the banking industry. Ideally this will be within the mid-size banking/regional banking sector., • Your intellectual curiosity on how to genuinely improve your client’s organization, revenues, client experiences and outcomes., • An understanding of how banks and other members of the financial services ecosystem work, budget, prioritize, and purchase is essential., • Experience in SaaS and/or enterprise level software systems sales; as well as associated infrastructure, including installed software, SaaS, robotics, machine learning, and AI preferred., • Both creativity and coachability, as well as the ability to thrive in a collaborative, team environment., • The ability to represent the best of Quantexa to clients and prospects from end users to CEOs., • Exceptional organizational and pipeline management skills., • Some level of Financial Crime knowledge (Fraud, Cyber, AML, Scams, etc) Desirable skills: • Additional experience of working with non-banking financial services (money services businesses, broker dealers, fintech, credit unions, sponsor banks (of Fintech) etc., • Specific BSA/AML Experience, • Specific East coast and/or midwest regional expertise in banking, • Enterprise AND SaaS experience, • Bank regulatory experience (basic understanding of the bank exam process and regulatory process/environment Benefits Our perks and quirks. What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits. We offer: · Competitive base salary ranging from $155k - $188k per annum plus commission plan of 100% of basic salary (uncapped) . This is subject to experience and location. · 100% 401K match up to 5% · Comprehensive benefits coverage, including mental health support, fitness reimbursements, and financial well-being · Tax-advantageous benefits, such as commuter benefits, healthcare, and dependent care · Competitive annual leave, parental leave, PTO, and observed holidays ???? · Well-being benefits, such as the Calm App and Wellbeing 1/2 days off ????️‍♀️ · Continuous Training and Development, including access to Udemy Business · Work from Anywhere Scheme: Spend up to 2 months working outside of your country of employment over a rolling 12-month period · Employee Referral Program · Team Social Budget & Company-wide Socials Our mission. We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future. It’s all about you. It’s important to us that you feel welcome, valued and respected. After all, it’s your individuality and passion for what you do that will make you Q. We see that – which is why we’re proud to be an Equal Opportunity Employer. We’ve created and will continue to improve our inclusive and diverse work environment. Regardless of your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity or ableness – whoever you are – if you are a passionate, curious and caring human being who wants to push the boundaries of what’s possible, then we want to hear from you. start. don’t stop – Apply

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. The Crisis Management System is a supporting a set of interrelated services to reduce gun violence in over 88 schools across 40 target neighborhoods. The school-based services component is designed to provide culturally competent programming to at-risk youth to reduce the likelihood of their involvement in violence in their school or community with the goal of increasing their engagement at school as measured through attendance, academic progress, and other measures. The program can also include school-wide activities to assist in changing the culture around violence and to assist schools in their response to incidents that occur in the school or community. Participants should reside in or near the target Cure Violence (CV) catchment area, and be selected based on their risk for, and previously documented engagement in, violence or other infractions in the school or community in consultation with the principal or other school-based leaders plus the designated service provider. Position: Assistant Program Manager Reports To: Program Manager Location: 1667 Pitkin Avenue, Brooklyn NY 11212 What The Assistant Program Manager Does: • Support at-risk youth in their efforts to demonstrate an improvement in overall school attendance and academic achievement, • Reduce incidents of violence or other infractions in school or within the community., • Work with the Principal/designee and CV provider (where applicable) to identify the youth that will be served by the program., • Develop a set of services in coordination with the Principal/designee and CV provider (where applicable) to best serve these youth., • Collaborate and coordinate with CV programs to streamline referral and support for youth outside of the school-based setting., • Maintain a link between school-based conflict mediation providers and the community-based CV groups to leverage existing services, partnerships and collaborations., • Implement Safe Passage routes to promote safety of students as they travel from identified transportation hub., • Coordinate and/or facilitate necessary services, workshops to foster engagement amongst the parent(s), guardian(s), or caretakers of youth enrolled into the program., • Utilize a service delivery in the format of workshops, group sessions, or individualized mentoring/counseling., • Engage/ maintain a caseload of at least 10 - 15 at risk/vulnerable students per school., • Monitor daily attendance in the form of sign-in sheets, exported data logs from remote sessions and related reports., • Monthly meetings (at minimum) between the CBO designee and the principal and/or school designated liaison to monitor services and progress, • Assist with the oversight of all outreach efforts, program operations and manage direct reporting program staff and their subordinates., • Coordinate, lead, and support public education activities, including the development and distribution of public education materials (i.e., flyers, posters, stickers and social media postings to promulgate a cure violence message)., • Communicate with peers in other CAMBA programs and in other community organizations on issues related to community violence and violence prevention., • Understand all aspects of contract requirements and communicate this understanding to staff., • Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements., • Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients., • Prepare contract reports and statistical information for both CAMBA management and funder use., • Complete program forms and reports for agency finance, payroll and human resources departments as required., • Understand and assist with all aspects of contract requirements and communicate this understanding to staff., • Conduct client and program progress reviews with staff., • Prescreen clients over the telephone for eligibility and may schedule intake appointments., • Train staff in program responsibilities, processes and procedures and ensure that all staff meets contract requirements in their daily work., • Observe direct reporting staff engaging with clients and/or supervisory staff., • Assist in the analysis of program and demographic data to make programmatic improvements., • Organize onsite and offsite training opportunities for professional development of staff., • Assist the Program Manager in providing oversight and administration of all aspects of the program, particularly in his/her absence., • Confer with the Program Manager, Program Director, and/or other CAMBA management staff as needed regarding programmatic and personnel issues., • Attend staff/funder/outside agency meetings as requested., • May develop appropriate marketing material and marketing/outreach strategies for the program., • May network both within and outside CAMBA to expand client recruitment and opportunities for client success., • May review and sign time sheets., • May prepare performance appraisals for direct reporting staff., • May conduct initial intake or assessment of clients and clients' families and periodic reassessments., • May have direct client service/program responsibilities in addition to the aboveMinimum Education/Experience Required:, • High School Diploma/GED and four years of applicable experience or Associate’s degree (A.S) and two years of applicable experience and/or equivalent experience.Other Requirements:, • Program management experience preferred (i.e., supervising staff, monitoring budgets, documenting activities and outcomes, meeting program goals, etc.); and proven community organizing abilities., • Equally at home conversing with gang members, community activists, law enforcement personnel, and public officials., • Experience supervising formerly incarcerated individuals is a plus., • Must obtain and maintain Dept. of Education (DOE) fingerprint clearance, • Proof of negative results from TB test., • Subject to a criminal background check and random drug testing., • No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence or history thereof., • Knowledge of the Brownsville & Canarsie community., • Experience working with court-involved young adults., • Experience working with staff with criminal justice histories preferred., • Experience and/or training in community-based crisis intervention., • Familiarity with Brownsville 73rd & 69th Police Precinct community challenges of teens and young adults there; strongly preferred. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR Fl6bnXlb3X

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA’s Justice Involved Supported Housing Initiative (JISH) provides 30 units of scattered site supportive housing to homeless individuals with a probable mental health illness and/or a substance use disorder, with recent histories of cycling through the NYC criminal justice and shelter system. Case management focusses on removing barriers to access needed services in an effort to reduce and/or avoid recidivism. Ensure that all clients’ basic needs are met and that clients are connected to needed services, such as mental health, substance use, benefits, legal, etc. The operations component focuses on the housing units meeting habitability standards by working with landlords and management companies to address major repair issues and complete minor repairs, as well as identifying new units, negotiating leases and making units ready when there is a vacancy. Position: Program Supervisor Reports To: Program Manager Location: 19 Winthrop Street, Brooklyn NY 11225 What The Program Supervisor Does: • Perform Quality assurance field and home visits to ensure client satisfaction; accompany Case Managers and Housing Specialist at home visit monthly to examine interaction and quality services., • Supervision of staff, collaboration with Program Manager to complete performance appraisals, coaching, counseling, mentoring staff., • Troubleshoot customer/client issues & concerns, and make decisions in accordance with program policies, procedures, and protocols., • Read progress notes in the absence of the Program Manager and ensure staff are following the progress note template., • Work with direct reports to review and improve any customer feedback, recommend training, and other appropriate recommendations., • Lead appropriately any pushback or resistance to change from customers., • Monitor customers' progress towards their goals weekly and ensure Case Managers are developing and addressing realistic Service Plan goals, e.g medical, mental health, education etc., • Review all documentation related to customers' progress for accuracy, completeness, and clarity., • .Participate in administrative and staff meetings as requested., • Ensure staff are updating TMS Maven monthly and ensure all data reflects Service Plan progress., • Prepare marketing materials for the program., • As necessary maintain caseload., • Plan, coordinate and facilitate social/peer support events, including group facilitation for clients and the quarterly community advisory board community meetings., • Two years of applicable experience and/or equivalent experience., • One year of experience supervising others., • Knowledge about, understanding of, and ability to work closely with people who are homeless, those with a history of drug use and/or mentally ill. Status: -Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR bSHbEeEiXa