Trabajos human resources en Killeen, TexasCrear alertas

At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health. Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are actively looking to hire talented counselors in our Round Rock, TX office, who are passionate about patient care and committed to clinical excellence. • Wanting to deliver high quality behavioral healthcare., • Seeking work life balance., • Interested in growing professionally., • 100% outpatient work in a group practice setting., • Generous ‘above market’ compensation with unlimited/uncapped earnings., • Full benefits package: health, dental, vision, life, 401k (with match), parental leave, EAP and more., • Collegial work environment., • Newly designed and modern offices., • Full administrative support., • Strong work/life balance., • Compensation range $75,000-$100,000+compensation model based on productivity, • Sign on Bonus, • Annual Cash Bonus Incentive Plan, • Fully licensed as an LMFT in the State of Texas. We are unable to accommodate associate level clinicians at this time., • Experienced in working with adult, and/or child and adolescent populations., • This is a hybrid role. About LifeStance Health LifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US. LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Our values: Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. If you elect to interact with us via our website, please only use www.lifestance.com or www.careers.lifestance.com. Additionally, our recruiters utilize email addresses with the @lifestance.com domain. Other websites and domains are not affiliated with LifeStance Health and may represent threats to your data security. LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at or by calling +1-800-308-0994. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official .

Dedicated truck driver - Coca-Cola Average pay: $1,050-$1,300 weekly Home time: Weekly Experience: 3 months or greater CDL experience Overview • Haul food and beverage products in dry van trailers., • 100% no-touch and 60% drop-and-hook freight., • Regularly perform slow-speed maneuvers and complex backs., • 2-4 loads per week with 1 stop-off per load., • Drive within Arkansas, Kansas, Louisiana, Oklahoma and Texas.Pay and bonus potential, • Mileage pay, plus hourly pay while on duty, not driving., • Weekly performance pay., • Paid orientation., • Paid time off after 6 months, plus 6 days of holiday pay per year., • Annual bonus: Earn up to 2% of annual gross pay each year.Qualifications, • Valid Class A Commercial Driver’s License (CDL)., • Minimum 3 months of Class A driving experience. Need CDL training? Explore our company-paid CDL training programs or call us at 800-447-7433, and we can talk you through it. Additional benefits • Medical, dental and vision insurance., • 401(k) savings plan with company match., • Unlimited referral bonuses., • Credit for Military Experience and Military Apprenticeship programs, plus more military benefits., • Leading equipment and technology specs designed for driver comfort., • See full list of driver benefit package.More reasons to choose Schneider Dedicated driving, • Reliable home time – Know exactly when and how often you’ll get home., • Dependable paychecks – Weekly paychecks reflect the consistent miles you’ll drive on a weekly basis., • Familiarity – Get to know the routes you drive and the customer you work with.Learn about the facility that drivers on this account are based out ofSchneider's inclusive culture Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration. Schneider uses E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Job Company Driver Schedule FULLTIME Sign On Bonus PI285372056

Dedicated Team truck driver - Estes Average pay: $1,940-$2,375 weekly Home time: Every three weeks Experience: All CDL holders Overview • Haul general merchandise in double pup trailers., • 100% no-touch and 100% drop-and-hook freight., • Terminal to terminal, running mostly East of the Mississippi River., • Take your dog or cat on the road with our Team Pet Policy.Pay and bonus potential, • Mileage pay, plus hourly pay while on duty, not driving., • Weekly performance pay., • $10,000 sign-on bonus paid over 12 monthly payments in your first year for experienced drivers., • $5,000 sign-on bonus paid over 12 monthly payments in your first year for inexperienced drivers., • Paid orientation., • Paid time off after 6 months, plus 6 days of holiday pay per year., • Annual bonus: Earn up to 2% of annual gross pay each year.Qualifications, • Valid Class A Commercial Driver’s License (CDL)., • Doubles/Triples endorsement required at time of hire., • HazMat endorsement required at time of hire., • Still need a HazMat endorsement? Apply now and talk to a recruiter about online certification and reimbursement options., • Live within 75 miles of San Antonio, TX. Need CDL training? Explore our company-paid CDL training programs or call us at 800-447-7433, and we can talk you through it. Additional benefits • Medical, dental and vision insurance., • 401(k) savings plan with company match., • Unlimited referral bonuses., • HazMat endorsement reimbursed upon receipt., • Credit for Military Experience and Military Apprenticeship programs, plus more military benefits., • Leading equipment and technology specs designed for driver comfort., • See full list of driver benefit package.More reasons to choose Schneider Team Dedicated driving, • Dependable paychecks – Your weekly paycheck will reflect the consistent miles you drive on a weekly basis., • Familiarity – You get to know the routes you drive and the customer you work with.Schneider's inclusive culture Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration. Schneider uses E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Job Company Driver Schedule FULLTIME Sign On Bonus 10000 PI285624667

AMN Healthcare Allied is seeking a School Services School Speech Language Pathologist for a travel job in Killeen, Texas. Job Description & Requirements • Specialty: Speech Language Pathologist, • Discipline: School Services, • Start Date: 08/03/2026, • Duration: 43 weeks, • 40 hours per week, • Shift: 8 hours, days, • Employment Type: Travel Job Description & Requirements\n \nSpeech Language Pathologist (SLP) - School - (SLP - School)\n \nStartDate: 8/3/2026 \nAvailable Shifts: 8 D \nPay Rate: $2185.00 - $2252.00 \n \nAMN Healthcare is partnering with a well-respected school district in Killeen, Texas to hire a highly motivated and passionate Speech Language Pathologist (SLP) for a contract position. The Speech Language Pathologist (SLP) will work closely with students, teachers, and parents to provide comprehensive speech and language services that support students’ academic and social development. \n\nResponsibilities for this role include conducting assessments and evaluations to identify speech, language, and communication disorders in students. The SLP will also develop and implement Individualized Education Plans (IEPs) with goals for students with speech and language needs. Throughout the course of the school year, they will provide direct therapy services to students in individual and group settings. They will monitor and document student progress, adjusting treatment plans as necessary. The SLP will also provide training and resources to teachers and staff on effective strategies to integrate speech therapy goals into the classroom environment. \n\n\n\n\n\nBenefits Box\n\nSchool assignments are typically nine months in length but can vary depending on the length of the contract and school calendar. School SLP assignments offer a generous benefits package that includes:\n•\tW-2 Employment Status with Professional and General Liability Coverage\n•\tDay 1 Medical, Dental, Vision Insurance Coverage\n•\t401(k) Retirement Plan with Company Matching\n•\tAccident and Short-Term Disability Coverage\n•\tEmployee Stock Purchase Plan\n•\tClinical Support\n•\tLicense Reimbursement Wherever You Work\n•\tFree Continuing Education\n•\tHousing Assistance and Travel Reimbursement\nABOUT THE COMPANY\nAt AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping schools provide quality support that continually evolves to make education more personalized, more effective, and more accessible for all students.\n•\tEstimate of weekly payments is intended for informational purposes and includes hourly wages, as well as reimbursements for meal & incidental expenses and housing expenses incurred on behalf of the Company. Please speak with a recruiter for additional details.\n Required Qualifications Speech/Language Pathologist, School, Teletherapy Master’s Degree in Speech Language Pathology (SLP) or Related Field State License is Required to Start the Assignment 4 Days Onsite and 1 Day Remote\n Preferred Qualifications Certificate of Clinical Competence (CCC) from the American Speech Language Hearing Association (ASHA) Previous experience working in a School Setting, Early Childhood, or Pediatrics Strong Knowledge of Speech and Language Development, Assessment tools, and therapeutic techniques. Excellent communication, interpersonal, and organizational skills. Ability to work collaboratively with a diverse team of educators, parents, and community members. Maintain accurate and confidential student records in compliance with federal and state Regulations. \n\n Facility Location Home to Fort Hood, military-oriented Killeen is a bustling community with various local attractions and genuine Texas hospitality. Here you’ll find a number of recreational activities available to all ages, including multiple libraries, aquatic center and community pools, parks, golf courses, and even a dedicated hiking and biking trail. \n \nJob Benefits\n \nAllied travel assignments are typically for 13 weeks and offer generous packages that include: • Competitive pay rates, • Medical, Dental, Vision, • 401(k) and Flex Spending, • Life Insurance, • Accident and Short-term Disability Coverage, • Free Continuing Education, • Competitive Housing Deal, • Refer a friend and earn extra cash!\n \nAbout the Company\n \nAt AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.\n speech language pathologist, speech language pathology, speech therapist, SLP, speech and language therapy, speech therapy, allied, allied health, school speech language pathologist, school speech therapist, school SLP AMN Healthcare Allied Job ID #3499263. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Speech Language Pathologist (SLP) - School - (SLP - School) About AMN Healthcare Allied AMN Healthcare is a leading force in the healthcare industry, committed to being the most trusted, innovative, and influential partner for healthcare organizations. With a focus on providing quality patient care, AMN Healthcare offers holistic solutions that reduce costs, streamline processes, and improve efficiencies. The company boasts over 30 years of experience and takes pride in staffing leading healthcare facilities with the nation's best travelers. As an industry leader, AMN Healthcare offers a diverse team dedicated to supporting healthcare workers and facilities, ensuring a personalized and supportive experience for both clients and candidates. Visit https://www.vivian.com/agencies/amn-healthcare-allied/ for more information. Benefits • Company provided housing options, • Medical benefits, • Dental benefits, • Continuing Education

RN OR PRN – Pediatric Operating Room BSWH McLane Children's Medical Center | Temple, TX Join an exceptional team at BSWH McLane Children’s Medical Center and make a difference in the lives of pediatric patients. We are seeking an experienced OR Registered Nurse (RN) – PRN to support our Pediatric Operating Room, providing high-quality perioperative care in a collaborative, family-centered environment. Why Join Our Team? Work exclusively with pediatric patients in a specialized children's hospital setting. Collaborate with a supportive, highly skilled surgical team. Gain experience across a variety of pediatric surgical service lines. Opportunities to develop and expand your OR nursing skills. Potential opportunity to transition into a full-time role as positions become available. Position Details Status: PRN Schedule: Monday–Friday coverage as needed Call Requirement: None Holidays: None required Department Overview The Pediatric Operating Room consists of five operating rooms and supports a broad range of surgical specialties. The team provides care for multiple service lines, excluding cardiac, vascular, and transplant procedures. Nurses play a vital role in ensuring safe, efficient, and compassionate care throughout the surgical experience. Required Qualifications Graduate of an accredited nursing program. Current Registered Nurse (RN) license. Previous Operating Room experience required. Strong communication and interpersonal skills. Ability to work effectively in a team-oriented environment. Reliable availability to meet PRN scheduling needs. Preferred Qualifications Pediatric Operating Room experience. Ability to scrub surgical cases. Interest in future full-time opportunities. Experience working in a fast-paced surgical environment. If you are passionate about pediatric care, enjoy working alongside an outstanding surgical team, and are looking for a flexible PRN opportunity, we encourage you to apply today. About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: • We serve faithfully by doing what's right with a joyful heart., • We never settle by constantly striving for better., • We are in it together by supporting one another and those we serve., • We make an impact by taking initiative and delivering exceptional experience.Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: • Immediate eligibility for health and welfare benefits, • 401(k) savings plan with dollar-for-dollar match up to 5%, • Tuition Reimbursement, • PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Operating Room (OR) Registered Nurse (RN) is a licensed professional. The RN uses the BSWH nursing model to coordinate patient care. Using the nursing process, the RN assesses the patient and identifies nursing diagnoses. The RN develops and implements an individualized care plan and evaluates the patient's response. The RN promotes safe passage for patients by using knowledge of patient needs. The RN helps patients transition through healthcare without preventable complications or delays. The RN delegates interventions based on the Texas Nursing Practice Act, patient condition, and employee competencies. Essential Functions of the Role • Clinical Judgment: Using clinical reasoning, conducts accurate assessments according to standards. Identifies and prioritizes patient and family needs. Develops, implements, and evaluates the nursing care plan. Modifies plan to meet outcomes., • Clinical Inquiry: Evaluates the quality and effectiveness of nursing practice, including nursing indicators. Helps evidence-based practice changes through research and learning. Participates in quality improvement initiatives., • Caring Practices: Creates an attentive, helpful, safe, and therapeutic environment for patients, families, and staff. Develops therapeutic relationships with patients and families and maintains appropriate boundaries. Manages fiery and physical pain to promote relief and healing and prevent unnecessary suffering., • Response to Diversity: Recognizes and appreciates a patient's and family's unique differences. Incorporates culture, beliefs, gender, race, ethnicity, lifestyle, status, age, and values into a care plan., • Advocacy and Moral Agency: Preserves and protects the confidentiality, autonomy, dignity, and rights of patients and families. Represents their concerns. Creates an individualized plan that reflects patient and family values and goals. Identifies and helps resolve ethical and clinical concerns., • Facilitation of Learning: Facilitates learning for patients, families, nursing staff, health care team, and community. Integrates education throughout care to help them make informed health care recommendations. Includes health promotion and disease prevention. Assesses and documents learning needs and outcomes., • Partnership: Works with colleagues and community to create and implement a care plan. Open and attentive to all team members' unique contributions. Delegates tasks to appropriate staff and ensures timely follow-up., • Systems Thinking: Uses strategies and resources for problem-solving for patients, family, and staff. Recognizes limited resources and considers safety, effectiveness, and efficiency in planning and delivering patient care.Key Success Factors, • Knowledge and expertise of nursing and patient care standards and procedures., • Know laws, rules, and regulations. Comprehend standards and guidelines of certifying and accrediting bodies. Follow hospital and department/unit standards, protocols, policies, and procedures for nursing care in the assigned area., • Knowledge of medical terminology, health promotion, risk reduction, and disease prevention and management. Know About medications, common dosages, effects, and possible adverse reactions., • Knowledge of medical and professional nursing ethics and patient privacy rights., • Must be able to communicate thoughts clearly, both verbally and in writing., • Social skills to interact with a wide range of constituencies., • Must have critical thinking and problem-solving skills., • Observe changes in patients' medical conditions and communicate them to nursing staff and physicians/providers., • Provide age-specific, quality, patient-centered care through the nursing process and standards. Respect the diversity of human experience. Develop, evaluate, implement, and modify patient care plans as needed., • General computer skills include Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS • EDUCATION - Grad of an Accredited Program or 2 years of work experience above the minimum qualification, • MAJOR - Nursing, • EXPERIENCE - 2 Years of Experience CERTIFICATION/LICENSE/REGISTRATION • Registered Nurse (RN), • Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.

As a Registered Nurse Cardiac, your voice to influence patient care is valued and empowered at every turn –whether through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. You'll help shape decisions that elevate both patient outcomes and the future of nursing. Job Summary and Qualifications GENERAL SUMMARY OF DUTIES: The registered nurse provides professional nursing care for clinic patients following established standards and practices. The registered nurse cardiac -vascular possesses advanced knowledge and skill in the area of cardiac nursing. The registered cardiac -vascular nurse demonstrates critical thinking skills, scientific judgment, and leadership in the anticipation and planning for the care of the patient. DUTIES INCLUDE BUT NOT LIMITED TO: • Uses critical thinking skills to assess facts and make rational decisions quickly and effectively when working with patients who have heart complications, • Participates as part of an interdisciplinary care team in the treatment of cardiac – vascular conditions such as heart failure, heart valve disorders, high blood pressure, vascular disorders, heart attack and arrythmia, • Interprets data and responds to urgent situations in a way that optimizes patient care and produces positive outcomes., • Uses analytical skills to review test results, draw conclusions, and advise on treatment plans., • Performs and interprets various cardiac and vascular lab tests, • Works closely with cardiologists, cardiovascular surgeons, electrophysiologists, and other physicians in the care and treatment of full range of cardiovascular conditions, • Participates in clinical trials and clinical research programs as per clinic needs, • Documents legible and concise entries in the medical record., • Documents complete medical history on each patient on initial session and updated medical record appropriately with each visit., • Performs appropriate patient preparation for each visit and/or procedure., • Performs medication reconciliation on each visit., • Educates patients on cardiovascular diseases, including but not limited to preventive measures, • Helps diagnose and treat cardiovascular events, • Assists in performing diagnostic tests such as ECG’s, EKG’s, • Initiatives Holter and Event monitors, • Interacts with the patients as well as their families pre and post treatment, • Evaluates and monitor heart related devices such as pacemakers, • Monitors the patient and their vitals, especially cardiovascular readings, • Assesses and interprets lab results, • Possesses knowledge of ACC/AHA guidelines related to heart failure, • Makes critical decisions concerning the initiative of emergency medical procedures as appropriate, • Maintains an orderly, efficient, and timely flow of patients., • Greets patients and prepares them for physician’s examination., • Provides general nursing care to patients as necessary for office treatment., • Screens patients for appropriate information., • Instructs patients in collection of samples and tests., • Arranges for patient testing and admissions., • Checks rooms daily for necessary supplies., • Responds to and refers incoming telephone calls., • Instructs patients and family regarding medications and treatment instructions., • Maintains and reviews patients’ records and other pertinent information., • Posts tests and examination results., • Maintains patient confidentially., • Administers medications in accordance with physician orders., • Maintains current knowledge to assure a safe working environment and demonstrates practical application of all policies and procedures relative to safety and infection control., • Utilizes universal precautions in any potential contact with patient body fluids or used patient supplies that may be contaminated with patient body fluids., • Projects a positive image of the facility in all interactions and supporting effective team functioning., • Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”., • Perform other duties as assigned EDUCATION: • Graduation from an accredited school of registered nursing is required. EXPERIENCE: • Minimum of three years registered nurse cardiac -vascular experience in an acute care or cardiology clinic setting required. Experience to include CERTIFICATION/LICENSE: • BLS required upon hire, • ACLS required within 60 days of hire, • Current unrestricted license as a Registered Nurse in accordance with state regulations, • Cardiac Medicine Certification (CMC) through American Association of Critical Care Nursing (AACN) preferred OR, • Cardiac Vascular Nursing Certification (CV-BC) through American Nurses Credentialing Center (ANCC) preferred Benefits Austin Heart, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services, • Wellbeing support, including free counseling and referral services, • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence, • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling, • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing, • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts _ Note: Eligibility for benefits may vary by location. "Nurses are essential to the delivery of healthcare and serve as its foundation. At HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing’s future." Erica Rossitto, MBA/HCM, BSN, RN, NEA-BC Senior Vice President and Chief Nurse Executive HCA Healthcare Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. If this opportunity is your next step in your career path, we encourage you to apply for our Registered Nurse Cardiac opening. We review all applications. Qualified candidates will be contacted by a member of our team. We are interviewing, apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 2201 S CLEAR CREEK RD City: KILLEEN State: Texas Postal Code: 76549 Job Description: • Plans, organizes, and implements activity programs tailored to meet the needs, capabilities, and interests of individual patients and groups., • Ensures compliance with all safety and infection control policies to prevent harm or injury to patients, employees, or self., • Manages department supplies, expenses, and inventory to ensure the availability of necessary materials and equipment., • Collaborates closely with the treatment team to assess and meet patient needs through the delivery of multi-disciplinary services., • Monitors and evaluates the effectiveness of therapy programs, making adjustments as necessary to enhance patient engagement and therapeutic outcomes. Develops and maintains good relationships with community agencies to support patient care and program development. Provides leadership and supervision to other Activity Therapists and assistants as directed. Serves as a resource and educator for patients, families, and staff regarding activity therapy and its benefits. Documents patient progress and program outcomes accurately and timely in accordance with organizational standards. Participates in the development and implementation of departmental policies and procedures. Engages in continuous professional development to stay current with best practices in activity therapy.Knowledge, Skills, and Abilities:, • Department, facility and system-wide responsibilities, which may include reporting responsibilities to Medical Staff and Executive Committees. May be asked to represent BH on system-wide committee and task forces. Customers are internal and external with BH staff, managers, executives, licensing and regulatory agencies, third party payers and contractors. [Required], • Works in a modern, well-equipped environment. Blood Borne Pathogen exposure Category I. More than routine potential for exposure to aggressive and violent outbursts. Real potential for physical harm from non-compliant patient. Subject to extended hours without relief. Work requires the movement of equipment and lifting up to 25 pounds, stoop, bend, reach and stand. [Required], • Requires compliance with all safety and infection control policies required to prevent injury to patients, employees, or self. Institutes emergency measures for sudden adverse developments in patient conditions. [Required], • Bedside Mobile Workstations (BMW), restraint/seclusion beds, belts and equipment, computer, scanner, fax machine, copier, overhead projector, flipcharts, multi-line/feature telephone, DVD, printer, calculator. [Required], • Excellent communications and human relations skills [Required] Education: • Bachelor's [Required], • Master's [Preferred] Field of Study: • in Recreation or Activity Therapy field Work Experience: • 1+ of experience in activity therapy field (art, recreation, and fitness) preferably in a hospital-psychiatric setting [Preferred], • Experience in treatment planning and implementation [Preferred], • Experience working with child, adolescent and adult populations [Preferred] Additional Information: • N/A Licenses and Certifications: • Certified Therapeutic Recreation Specialist (CTRS) [Preferred], • NonViolent Crisis Intervention Program [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/msy4mja2 Pay Range: $26.91 - $50.05 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Job DescriptionOverview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer Armed Patrol Driver in Killeen, TX, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as an Armed Patrol Officer in a healthcare location, where you will conduct routine patrols, remain visible to help deter security-related incidents, and support a welcoming environment through strong customer service and communication. This is an armed driving post for a professional who values teamwork, acts with integrity, and brings an agile, reliable, and innovative approach to every shift. Position Type: Full Time Pay Rate: $20.00 / Hour Job Schedule: DayTimeWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PMSat02:00 PM - 10:00 PMSun02:00 PM - 10:00 PM What You'll Do: • Provide customer service to patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a healthcare location., • Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, including documenting observations and communicating with site contacts and/or first responders as needed., • Conduct regular and random armed patrols throughout buildings, parking areas, and perimeter locations to help to deter unauthorized activity and/or unusual behavior., • Monitor access points and sensitive areas, verify authorized entry when required, and report policy violations, suspicious activity, and/or security-related concerns to the appropriate personnel., • Support healthcare operations by assisting with de-escalation, providing directions, and maintaining a visible presence in areas where patients, visitors, and staff may need assistance. Minimum Requirements: • A valid driver’s license is required in accordance with Allied Universal driver policy requirements., • A Level III Armed Certification is required in Texas only., • Comfort using a computer or tablet is preferred., • Be at least 21 years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Participate in industry-specific security training programs., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid driver’s license will be required for driving positions only. Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.C15802 Requisition ID 2026-1621770

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. The Talent Acquisition Specialist plays a vital role in shaping the future of our organization. If you're a motivated, goal-driven individual who thrives both independently and in a team environment, we want to hear from you! This position requires at least 1 year of experience in Recruiting or Human Resources and offers the opportunity to manage the full recruitment life cycle while contributing to the growth and success of our team. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? As a Talent Acquisition Specialist, you’ll be responsible for sourcing, interviewing, and onboarding top talent. You’ll manage candidate communications, coordinate interviews, and support HR operations through data entry and personnel file management. Key Responsibilities: • Conduct phone interviews and schedule on-site interviews with candidates., • Track applicant progress and maintain accurate records in our recruitment system., • Support the development of new recruiting tools and processes., • Travel locally to promote job opportunities (e.g., post flyers, attend job fairs, network)., • Collaborate with the Talent Acquisition Manager on advertising strategies and hiring events., • Perform background checks, drug screenings, and other pre-employment tasks., • Maintain and organize employee files and HR records., • Generate daily and weekly recruitment activity reports., • Stay informed on employment laws and HR best practices. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? This role is about building relationships and turning insights into hiring success. We provide world-class training, so if you’re positive, driven, and eager to grow, we encourage you to apply! Required • Must be 18 years or older, • High school diploma or equivalent, • At least 1 year of recruiting or HR experience, • Strong data entry and computer skills, • Fluent in English (spoken and written), • Excellent organizational and communication skills, • Ability to type 20+ words per minute, • Reliable high-speed internet (20 Mbps+ download speed), • Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint), • Ability to work scheduled shifts, including during training, • Strong attention to detail and ability to multitask, • Customer service mindset with problem-solving skills, • Ability to work in a fast-paced, team-oriented environment

Job DescriptionAbout Lyra Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates. About the Opportunity Lyra’s provider network is composed of in-person and virtual therapists, physicians, and coaches across the US. With our advanced matching technology, supportive provider platform, and opportunities for training and clinical consultation, being part of our network is an incredible chance to do what you love (like client care) with support for the things you don’t love (like self promotion and scheduling). This opportunity is a great fit if you’re an independently licensed clinical therapist interested in providing culturally responsive, evidence-based therapy for children, adults, couples, and/or families. We encourage clinicians to apply who have experience with caseloads that include a comprehensive spectrum of mental health needs, from milder presentations to more complex and severe support. This opportunity is a great fit for providers seeking well-matched and motivated clients, administrative and marketing support, and easy invoicing with quick payments. The ability to work with clients in person through your private or group practice is strongly preferred. We are looking for clinicians who are able to work with clients in these locations: Brownwood, College Station, El Paso, Killeen, Bryan, Carrizo Springs, Del Rio, Laredo, Pampa, Pecos, San Angelo, Snyder,Requirements: • Master’s or doctoral degree from a clinical track (e.g., MSW, MFT, MC, MMHC, PhD, PsyD), • Unrestricted LCSW, LMFT, LPC, PsyD, PhD, or equivalent license (i.e., able to work independently, without supervision from a licensed supervisor) without current, past, or pending disciplinary action, • Experience and commitment to providing evidence-based treatments (e.g., ACT, CBT, CPT, DBT) and clinical best practices (e.g., measurement based care, promoting skills practice), • Ability to provide care to children, adults, couples, and/or families with a strong preference for in-person care delivery, • Must have office space with ability to see clients in the Texas area, • Experience managing risk and responding to clinical crises, as needed, • Full-time resident of the United StatesHere are some of the advantages to joining the Lyra provider network:, • Connect with highly compatible clients thanks to Lyra’s powerful matching algorithm technology, • Set your own schedule, without a minimum hours requirement, • Let Lyra clients easily book appointments with the Lyra Calendar feature, which seamlessly integrates with your calendar, • Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround, • Access Lyra’s experienced clinical consultations team to get rapid support with your Lyra clients as well as access a range of specialty group consultation meetings, • Have peace of mind with Lyra’s 24/7 Care Navigation team for crisis support, • Upskill your knowledgebase with access to Lyra’s large collection of free and relevant CE credited courses approved by APA, ASWB, and NBCC, • Stay in the know with monthly newsletters and robust Help Center resources just for Lyra providers, • Access to exclusive provider events with Lyra’s clinical leaders We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking an Experienced Recruiter to manage high-volume hiring for our contact center. You’ll be responsible for sourcing, screening, and onboarding top talent. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Manage full-cycle recruitment for contact center roles., • Source candidates through job boards, social media, and referrals., • Conduct interviews, assessments, and background checks., • Coordinate with hiring managers to understand staffing needs., • Maintain accurate recruitment records and reports., • Support employer branding and recruitment marketing efforts., • Ensure a positive candidate experience throughout the hiring process. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Diploma or Bachelor’s degree in Human Resources, Psychology, or a related field., • 3+ years of recruitment experience in a BPO or high-volume environment., • Strong sourcing, interviewing, and organizational skills., • Familiarity with ATS and recruitment tools., • Ability to manage multiple roles and deadlines.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Join our fast-growing team and take the next step in your HR career! We’re looking for an experienced Human Resource Generalist to support and implement key people initiatives, foster positive employee relations and retention, ensure compliance with state and federal regulations, and provide comprehensive HR support across the organization. The ideal candidate is a confident communicator, personable, creative, dependable, and driven. Previous experience in call center operations or client services is highly desirable. This is a full-time, on-site position requiring attendance at one of our local office locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive contests. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? This role will partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must understand business priorities and translate them into the most value-added work. We are looking for HR professionals with the ability to identify problems and to drive solutions. Key Responsibilities: • Provide general HR support in collaboration with operations teams, • Maintain accurate and timely entries in HRIS systems, • Ensure consistent and fair application of HR policies and procedures, • Conduct audits and compliance checks, including payroll and reporting verifications, • Maintain employee records in accordance with legal requirements, • Communicate and implement updates to HR policies and procedures, • Align HR strategies with business goals and recommend improvements, • Promote employee engagement through a proactive, hands-on approach (including remote interactions), • Handle employee relations matters, including conflict resolution and problem-solving, • Adapt to a dynamic and evolving work environment influenced by economic and policy changes, • Drive innovation in HR practices and continuous process improvement, • Lead initiatives related to employee relations, retention, and recognition, • Manage a high-volume workload and multiple priorities effectively, • Demonstrate strong organizational and interpersonal skills Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? Must exhibit good business judgment and acumen by being both confident and flexible in their views. Candidates should possess fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles. • 2+ years of experience as an HR Generalist, • Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience), • Excellent interpersonal and communication skills, • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint), • Familiarity with training tools and techniques, • Strong conflict resolution skills, • Effective time management, planning, and multitasking abilities, • Strong written and verbal presentation skills, • Ability to thrive in a fast-paced, professional environment, • Skilled in planning, coordination, and adapting to various learning styles, • Comfortable giving and receiving constructive feedback, • Ability to prioritize tasks and meet deadlines efficiently PREFERRED QUALIFICATIONS: • Experience in military or government (local, state, or federal) environments, • Background in contact center operations, • Degree from an accredited two- or four-year college or university, • SHRM-SCP or equivalent HR certification

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Looking to grow your HR skill set or launch a rewarding career with a fast-growing team? We’re hiring an experienced Human Resource Business Partner to help lead and execute our people initiatives, deliver exceptional internal HR support, and enhance our HR processes. We’re looking for someone who is a confident public speaker, personable, creative, dependable, and driven. Experience in call center operations or client services is a strong advantage. This is a full-time, on-site position requiring attendance at one of our local office locations. We offer competitive benefits including performance bonuses, comprehensive medical, dental, and vision coverage, paid vacation and holidays, and exciting incentive contests. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? This role will partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must understand business priorities and translate them into the most value-added work. We are looking for HR professionals with the ability to identify problems and to drive solutions. Key Responsibilities: • Provide general HR support in collaboration with operations teams, • Partner with remote HR teams and the HR Manager to address key HR issues and initiatives, • Align HR strategies with business objectives and recommend improvements, • Foster employee engagement through proactive, hands-on approaches (including remote interactions), • Adapt to a dynamic work environment influenced by economic and policy changes, • Champion innovative HR solutions and continuous process improvement, • Lead employee relations, retention, and recognition programs, • Manage a high-volume workload and multiple priorities effectively, • Demonstrate strong organizational and interpersonal skills Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? Must exhibit good business judgment and acumen by being both confident and flexible in their views. Candidates should possess fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles. • Minimum 1 year of experience in an HR Business Partner or related HR/operations role, • Some undergraduate-level education, • Excellent interpersonal and communication skills, • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint), • Familiarity with training tools and techniques, • Strong conflict resolution skills (including employee and customer-related issues), • Effective time management, planning, and multitasking abilities, • Strong written and verbal presentation skills, • Ability to thrive in a fast-paced, professional environment, • Skilled in planning, coordination, and adapting to various learning styles, • Ability to provide and receive constructive feedback, • Strong prioritization and organizational skills to meet deadlines PREFERRED QUALIFICATIONS: • Experience in military, government (local, state, or federal) environments, • Background in contact center operations, • Degree from an accredited two- or four-year college or university, • SHRM-SCP or equivalent HR certification

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Whether you're looking to expand your HR expertise or launch a meaningful career, this is your opportunity to grow with a rapidly expanding organization. We are seeking an experienced Human Resource Business Partner to help drive our people initiatives, deliver outstanding internal HR support, and enhance our HR processes. The ideal candidate is a confident public speaker, personable, creative, dependable, and committed to excellence. Experience in call center operations or client services is highly valued. This is a full-time, on-site position requiring attendance at one of our local office locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive contests To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? This role will partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must understand business priorities and translate them into the most value-added work. We are looking for HR professionals with the ability to identify problems and to drive solutions. Key Responsibilities: • Provide general HR support in collaboration with operations teams, • Partner with remote HR teams and the HR Manager to address HR-related matters and initiatives, • Align HR strategies with business objectives and recommend improvements, • Promote employee engagement through a proactive, hands-on approach (including remote interactions), • Adapt to a fast-changing work environment influenced by economic and policy shifts, • Drive innovation in HR practices and process improvements, • Lead employee relations, retention, and recognition programs, • Manage a high-volume workload and multiple priorities effectively, • Demonstrate strong organizational and interpersonal skills Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? Must exhibit good business judgment and acumen by being both confident and flexible in their views. Candidates should possess fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles. • Minimum 1 year of experience in an HR Business Partner or related HR/operations role, • Some undergraduate-level education, • Excellent interpersonal and communication skills, • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint), • Familiarity with training tools and techniques, • Strong conflict resolution skills (including employee and customer-related issues), • Effective time management, planning, and multitasking abilities, • Strong written and verbal presentation skills, • Ability to thrive in a fast-paced, professional environment, • Skilled in planning, coordination, and adapting to various learning styles, • Comfortable giving and receiving constructive feedback, • Ability to prioritize tasks and meet deadlines efficiently PREFERRED QUALIFICATIONS: • Experience in military or government (local, state, or federal) environments, • Background in contact center operations, • Degree from an accredited two- or four-year college or university, • SHRM-SCP or equivalent HR certification

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a skilled and experienced Human Resource Administrator to help drive and support our people initiatives. In this role, you will collaborate closely with leadership to deliver internal HR support and contribute to the continuous improvement of HR processes. The ideal candidate is a dynamic public speaker, personable, creative, dependable, and demonstrates a strong work ethic. Prior experience in call center operations or client services is highly desirable. This is a full-time, local, on-site position and requires employees to report to work at one of our locations. We offer bonuses opportunities, comprehensive medical, dental and vision benefits, paid vacation and holidays, and contests incentives. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? This role will partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must understand business priorities and translate them into the most value-added work. We are looking for HR professionals with the ability to identify problems and to drive solutions. Key Responsibilities: • Provide general HR support in collaboration with operations teams, • Partner with the Talent Acquisition Team to ensure smooth and accurate onboarding of new hires, • Deliver high-level administrative and professional support, • Draft and edit correspondence, reports, and other documents; gather and research information as needed, • Align HR strategies with business goals and recommend improvements, • Foster employee engagement through proactive and hands-on approaches, including remote interactions, • Stay responsive to evolving business needs and external economic factors, • Champion innovative HR solutions and process enhancements, • Support employee relations, retention, and recognition programs, • Manage a high-volume workload and multiple priorities effectively, • Demonstrate excellent organizational and interpersonal skills Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? Must exhibit good business judgment and acumen by being both confident and flexible in their views. Candidates should possess fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles. • Minimum 1 year of experience in HR administration, • Some undergraduate education required, • Strong interpersonal and communication skills, • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint), • Familiarity with training tools and techniques, • Effective conflict resolution and time management skills, • Strong presentation skills, both written and verbal, • Ability to thrive in a fast-paced, professional environment, • Skilled in planning, coordination, and adapting to various learning styles, • Comfortable giving and receiving constructive feedback, • Capable of prioritizing tasks and meeting deadlines efficiently PREFERRED QUALIFICATIONS: • Experience in military, government (local, state, or federal) settings, • Background in contact center environments, • Degree from an accredited two- or four-year college or university, • SHRM-SCP or equivalent HR certification

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Be a key player in building our future. Talent Acquisition is one of the most impactful roles in our organization. We’re looking for a motivated, goal-oriented individual with at least 1 year of experience in recruiting or human resources to join our team. If you thrive in both independent and collaborative environments, we encourage you to apply today! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? As a Talent Acquisition Specialist, you’ll manage the full recruitment life cycle from sourcing and screening candidates to coordinating interviews and supporting onboarding. You’ll also contribute to improving our hiring processes and tools while maintaining accurate employee records. Key Responsibilities: • Conduct phone interviews and schedule on-site interviews with candidates., • Manage inbound and outbound candidate communications., • Track applicant progress in our recruitment system., • Travel locally to promote job opportunities (e.g., post flyers, attend job fairs, network)., • Collaborate with the Talent Acquisition Manager on advertising strategies and hiring events., • Perform background checks, drug screenings, and other pre-employment tasks., • Maintain and organize employee files and HR records., • Generate daily and weekly recruitment activity reports., • Stay current on employment laws and HR best practices. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? This role is about building relationships and turning insights into hiring success. We provide world-class training, so if you’re positive, driven, and eager to grow, we want to hear from you! Required • Must be 18 years or older, • High school diploma or equivalent, • At least 1 year of recruiting or HR experience, • Strong data entry and computer skills, • Fluent in English (spoken and written), • Excellent organizational and communication skills, • Ability to type 20+ words per minute, • Reliable high-speed internet (20 Mbps+ download speed), • Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint), • Ability to work scheduled shifts, including during training, • Strong attention to detail and ability to multitask, • Customer service mindset with problem-solving skills, • Ability to work in a fast-paced, team-oriented environment

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Help us build the future of our team. Talent Acquisition is a cornerstone of our company’s success. We’re looking for a motivated, goal-oriented professional with at least 1 year of experience in recruiting or human resources to join our team. If you thrive in both independent and collaborative environments, we’d love to hear from you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? As a Talent Acquisition Specialist, you’ll manage the full recruitment life cycle—from sourcing and screening candidates to coordinating interviews and supporting onboarding. You’ll also contribute to improving our hiring processes and tools while maintaining accurate employee records. Key Responsibilities: • Conduct phone interviews and schedule on-site interviews with candidates., • Manage inbound and outbound candidate communications., • Track applicant progress in our recruitment system., • Travel locally to promote job opportunities (e.g., post flyers, attend job fairs, network)., • Collaborate with the Talent Acquisition Manager on advertising strategies and hiring events., • Perform background checks, drug screenings, and other pre-employment tasks., • Maintain and organize employee files and HR records., • Generate daily and weekly recruitment activity reports., • Stay current on employment laws and HR best practices. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? This role is about building relationships and turning insights into hiring success. We provide world-class training, so if you’re positive, driven, and eager to grow, we want to hear from you! Required • Must be 18 years of age or older, • High school diploma or equivalent, • At least 1 year of recruiting or HR experience, • Strong data entry and computer skills, • Fluent in English (spoken and written), • Excellent organizational, written, and verbal communication skills, • Ability to type at least 20 words per minute, • Reliable high-speed internet (20 Mbps+ download speed), • Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint), • Ability to work scheduled shifts, including during training, • Strong attention to detail and ability to multitask, • Customer service mindset with problem-solving skills, • Ability to work in a fast-paced, team-oriented environment

$40 - $50/hourpayLogisticsSupply ChainsPacking ListsBills of LandingInventory Registersmicro1 is the leading AI data lab for training frontier models and evaluating AI agents. Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more. micro1 transforms that real-world expertise into high-quality training data, evaluations, and feedback loops that improve how AI systems learn, reason, and perform. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality expert contributions at scale. We aim to enable 1 billion people to do meaningful work by applying their expertise to AI. As our global expert network grows, micro1 is building the human intelligence layer for frontier AI. Role Title: Logistics & Supply Chain Management Specialist Role Type: Contractor Location: Remote micro1 is engaging Logistics & Supply Chain Management Specialists to contribute expertise to a customer's project focused on optimizing supply chain processes and documentation. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. This engagement prioritizes professionals with advanced knowledge of global logistics, an analytical mindset, and fluency in English. Scope of Work • Review, analyze, and provide input on logistics documents such as packing lists, bills of lading, and inventory registers for authenticity, accuracy, and industry compliance., • Develop and annotate sample documentation to highlight best practices in logistics and supply chain management., • Evaluate and suggest improvements in current supply chain workflows based on real-world experience., • Deliver detailed feedback on logistics-related scenarios, focusing on document structures and process optimization., • Collaborate with project teams to clarify requirements and explain complex logistics concepts through clear communication., • Participate in quality assurance processes by validating the relevance and correctness of supply chain data sets., • Contribute to the creation of training materials and resources reflecting industry standards and nuanced supply chain challenges. Preferred Qualifications • 3+ years of hands-on experience in logistics and supply chain management, particularly with packing lists, bills of lading, and inventory registers., • Comprehensive understanding of logistics workflows, documentation, and global supply chain operations., • Ability to communicate complex technical concepts with clarity in English., • Meticulous attention to detail when reviewing and creating supply chain documentation., • Proven analytical skills and experience identifying process improvements in a logistics context., • Master’s degree in Supply Chain Management, Logistics, or a related field is a plus., • Comfort working independently in a remote, collaborative environment and delivering timely, high-quality contributions.

Hourly rate ranges from $18.98 - $19.23 per hour and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions Club Bonus, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Discount Merchandise, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and eligibility. Brand: Spencer's The Store Manager is responsible for establishing and maintaining Guest Services. The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The minimum age requirement for a Store Manager is 21. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds. Prior retail management experience is required. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law. Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.

Overview Emergency Room Registered Nurse (Full-Time Evenings) Evening and Night shifts : 3:00 p.m. – 3:00 a.m. or 7:00 pm -7:00 am Location: Baylor Scott & White Medical Center – Temple, TX Baylor Scott & White Medical Center – Temple is seeking experienced and compassionate Emergency Room Registered Nurses to join our Level I Emergency Department. This is an excellent opportunity to grow in a high‑acuity, fast‑paced environment supported by strong clinical leadership and multidisciplinary teamwork. About Us • 636-bed specialty care teaching hospital, • Only Level I Trauma Center between Dallas and Austin, • Certified Chest Pain Center and Certified Stroke Center, • 220+ ER visits per day, • 50 exam rooms and 6 trauma bays What You’ll Do • Provide high‑quality emergency care for adult and pediatric patients, • Work closely with ED Providers, Social Workers, and support teams, • Participate in shared governance, department councils, and improvement initiatives, • Build skills in Stroke and STEMI activations, • Career path and specialty certification support, • Contribute to a team culture focused on making ED experiences “Better for Everyone” What We’re Looking For • Current Texas RN license or compact license, • Previous Emergency Department experience of 1 year minimum, • Strong critical‑thinking skills and ability to thrive in a fast‑moving environment, • Commitment to teamwork, patient safety, and excellent communication If you’re ready to grow professionally and make a meaningful impact in emergency care, we’d love to connect with you. Apply today to join our team! Benefits BENEFITS · Immediate eligibility for health and welfare benefits · 401(k) savings plan with dollar-for-dollar match up to 5% · Tuition Reimbursement · PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level JOB SUMMARY The Registered Nurse (RN) is a licensed professional who uses the BSWH nursing professional practice model to coordinate patient care delivery by the health care team. Using the nursing process, the RN assesses the patient, identifies nursing diagnoses based on responses to health problems, develops and implements an individualized plan of care, and evaluates the patient's response. The RN promotes safe passage for their patients by using knowledge of patient needs and the healthcare environment to assist patients to transition through the healthcare encounter without any preventable complications or delays. The RN delegates interventions to health care personnel based on the Texas Nursing Practice Act, each patient's condition and the competencies of the employee. RN job is to be used for RNs in hospital inpatient and outpatient departments with 24X7 staffing which include those departments with on-call staffing on the off shifts. Examples of hospital inpatient and outpatient procedural areas: GI Lab, Pain Management, Dialysis, Infusion Centers and IV Services. ESSENTIAL FUNCTIONS OF THE ROLE Clinical Judgment: Using clinical reasoning, conducts accurate clinical assessments according to practice standards. Identifies and prioritizes patient and family needs. Develops, implements and evaluates the nursing plan of care. Modifies plan to meet clinical outcomes. Clinical Inquiry: Systematically evaluates the quality and effectiveness of nursing practice, including, but not limited to, nursing sensitive indicators. Supports evidence-based practice changes through research utilization and experiential learning. Participates in quality/performance improvement initiatives. Caring Practices: Creates a compassionate, supportive, safe and therapeutic environment for patients, families and staff. Develops therapeutic relationships with patient and family and maintains appropriate boundaries. Manages both emotional and physical pain with the aim of promoting comfort and healing and preventing unnecessary suffering. Response to Diversity: Recognizes, appreciates and incorporates a patient's and family's unique differences, such as culture, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values, into an individualized plan of care. Advocacy and Moral Agency: Preserves and protects the confidentiality, autonomy, dignity and rights of patient and family and represents their concerns. Creates an individualized plan that accurately reflects patient and family values and goals. Identifies and helps resolve ethical and clinical concerns. Facilitation of Learning: Facilitates learning for patients and families, nursing staff, other members of the health care team and community; integrating appropriate education throughout the continuum of care to help them participate and/or make informed decisions about their health care and treatments, including health promotion and disease prevention. Assesses and documents learning needs and outcomes. Collaboration: Works collaboratively and interdependently with colleagues and community to develop and implement an integrated plan of care. Open and sensitive to all team members' unique contributions. Delegates tasks and care to appropriate staff and ensures timely follow-up. Systems Thinking: Uses strategies and available resources for problem-solving for patients, family and staff. Recognizes that resources are limited and considers factors related to safety, effectiveness and efficiency in planning and delivering patient care. Professionalism: Improves nursing practice and the work environment through participating in shared governance and decision-making processes and meaningfully recognizing the contributions of others. Participates in the staffing process from education and planning to evaluation. Identifies personal goals and commits to ongoing professional growth through continuing education, networking with professional colleagues, membership and involvement in professional nursing organizations, self-study, professional reading, certification and seeking advanced degrees. Contributes to the professional development of peers, colleagues and others. Demonstrates commitment to community service. KEY SUCCESS FACTORS Knowledge and understanding of nursing and patient care standards and procedures. Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care applicable to the area of assignment. Knowledge of medical terminology; principles and practices of health promotion, risk reduction, illness and disease prevention and management; medications and drugs, common dosages, their physical and physiological effects, and possible adverse reactions. Knowledge of medical and professional nursing ethics and patient privacy rights. Must be able to communicate thoughts clearly, both verbally and in writing. Interpersonal skills to interact with a wide-range of constituencies. Must have critical thinking and problem-solving skills. Ability to observe changes in the medical condition of patients and effectively communicate these changes to other nursing staff members and physicians/providers. Ability to provide age-specific, quality, patient-centered care to all patients through the nursing process and standards of nursing practice with sensitivity and respect for the diversity of human experience and to develop, evaluate, implement and, as necessary, modify a patient care plan to meet the needs of individual patients. General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. BENEFITS Our competitive benefits package includes the following • Immediate eligibility for health and welfare benefits, • 401(k) savings plan with dollar-for-dollar match up to 5%, • Tuition Reimbursement, • PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS • EDUCATION - Grad of an Accredited RN Program -- EXPERIENCE - Minimum 1 year of RN experience in Emergency Room Care • CERTIFICATION/LICENSE/REGISTRATION - Registered Nurse (RN) Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.

Baylor Scott & White Memorial Hospital is a 636-bed Level 1 Trauma Center between Dallas and Austin. PRN Night shift 7p-7a We are seeking highly skilled ICU Nurses to join our amazing Level One Professional Team in our PRN ICU Float Pool. You will float between Medical ICU, Surgical Trauma ICU, Cardiothoracic ICU and Neuro ICU departments. Great opportunity to work with amazing professionals at a high level of care. You never have the same day twice! JOB SUMMARY The Registered Nurse (RN) Float is a licensed professional who uses the BSWH nursing professional practice model to coordinate patient care delivery by the health care team. Using the nursing process, the RN assesses the patient, identifies nursing diagnoses based on responses to health problems, develops and implements an individualized plan of care, and evaluates the patient's response. The RN promotes safe passage for their patients by using knowledge of patient needs and the healthcare environment to assist patients to transition through the healthcare encounter without any preventable complications or delays. The RN delegates interventions to health care personnel based on the Texas Nursing Practice Act, each patient's condition and the competencies of the employee. ESSENTIAL FUNCTIONS OF THE ROLE Clinical Judgment: Using clinical reasoning, conducts accurate clinical assessments according to practice standards. Identifies and prioritizes patient and family needs. Develops, implements and evaluates the nursing plan of care. Modifies plan to meet clinical outcomes. Clinical Inquiry: Systematically evaluates the quality and effectiveness of nursing practice, including, but not limited to, nursing sensitive indicators. Supports evidence-based practice changes through research utilization and experiential learning. Participates in quality/performance improvement initiatives. Caring Practices: Creates a compassionate, supportive, safe and therapeutic environment for patients, families and staff. Develops therapeutic relationships with patient and family and maintains appropriate boundaries. Manages both emotional and physical pain with the aim of promoting comfort and healing and preventing unnecessary suffering. Response to Diversity: Recognizes, appreciates and incorporates a patient's and family's unique differences, such as culture, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values, into an individualized plan of care. Advocacy and Moral Agency: Preserves and protects the confidentiality, autonomy, dignity and rights of patient and family and represents their concerns. Creates an individualized plan that accurately reflects patient and family values and goals. Identifies and helps resolve ethical and clinical concerns. Facilitation of Learning: Facilitates learning for patients and families, nursing staff, other members of the health care team and community; integrating appropriate education throughout the continuum of care to help them participate and/or make informed decisions about their health care and treatments, including health promotion and disease prevention. Assesses and documents learning needs and outcomes. Collaboration: Works collaboratively and interdependently with colleagues and community to develop and implement an integrated plan of care. Open and sensitive to all team members' unique contributions. Delegates tasks and care to appropriate staff and ensures timely follow-up. Systems Thinking: Uses strategies and available resources for problem-solving for patients, family and staff. Recognizes that resources are limited and considers factors related to safety, effectiveness and efficiency in planning and delivering patient care. Professionalism: Improves nursing practice and the work environment through participating in shared governance and decision-making processes and meaningfully recognizing the contributions of others. Participates in the staffing process from education and planning to evaluation. Identifies personal goals and commits to ongoing professional growth through continuing education, networking with professional colleagues, membership and involvement in professional nursing organizations, self-study, professional reading, certification and seeking advanced degrees. Contributes to the professional development of peers, colleagues and others. Demonstrates commitment to community service. KEY SUCCESS FACTORS Knowledge and understanding of nursing and patient care standards and procedures. Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care applicable to the area of assignment. Knowledge of medical terminology; principles and practices of health promotion, risk reduction, illness and disease prevention and management; medications and drugs, common dosages, their physical and physiological effects, and possible adverse reactions. Knowledge of medical and professional nursing ethics and patient privacy rights. Must be able to communicate thoughts clearly, both verbally and in writing. Interpersonal skills to interact with a wide-range of constituencies. Must have critical thinking and problem-solving skills. Ability to observe changes in the medical condition of patients and effectively communicate these changes to other nursing staff members and physicians/providers. Ability to provide age-specific, quality, patient-centered care to all patients through the nursing process and standards of nursing practice with sensitivity and respect for the diversity of human experience and to develop, evaluate, implement and, as necessary, modify a patient care plan to meet the needs of individual patients. General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. BENEFITS Our competitive benefits package includes the following • Immediate eligibility for health and welfare benefits, • 401(k) savings plan with dollar-for-dollar match up to 5%, • Tuition Reimbursement, • PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS • EDUCATION - Grad of an Accredited RN Program, • EXPERIENCE - 2 Years of RN ICU Experience, • CERTIFICATION/LICENSE/REGISTRATION - Registered Nurse (RN) Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.

\na {\n text-decoration: none;\n color: #464feb;\n}\ntr th, tr td {\n border: 1px solid #e6e6e6;\n}\ntr th {\n background-color: #f5f5f5;\n}\n Operating Room Nurse – Cardiac Specialty (Full-Time Days) Temple, TX | Baylor Scott & White Medical Center Join Baylor Scott & White Health, Texas’ largest not-for-profit healthcare system, at a 630-bed Level I Trauma Center known for advanced cardiac and vascular care. Schedule: Full-Time | 3x12s | 6:30 AM – 7:00 PM Role: Seeking an experienced Operating Room Registered Nurse specializing in cardiac surgery. This position supports a high-acuity OR environment, working closely with surgeons and anesthesia teams on complex procedures. Highlights: • Cardiac-focused OR: Transplants, CABG, valve replacements, TAVR, AAA repairs, endovascular procedures, • 30+ OR suites, including hybrid rooms for advanced surgical care, • Collaborative, fast-paced team environment, • Opportunities for training, continuing education, and career growthAbout Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: • We serve faithfully by doing what's right with a joyful heart., • We never settle by constantly striving for better., • We are in it together by supporting one another and those we serve., • We make an impact by taking initiative and delivering exceptional experience.Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: • Immediate eligibility for health and welfare benefits, • 401(k) savings plan with dollar-for-dollar match up to 5%, • Tuition Reimbursement, • PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Operating Room (OR) Registered Nurse (RN) is a licensed professional. The RN uses the BSWH nursing model to coordinate patient care. Using the nursing process, the RN assesses the patient and identifies nursing diagnoses. The RN develops and implements an individualized care plan and evaluates the patient's response. The RN promotes safe passage for patients by using knowledge of patient needs. The RN helps patients transition through healthcare without preventable complications or delays. The RN delegates interventions based on the Texas Nursing Practice Act, patient condition, and employee competencies. Essential Functions of the Role • Clinical Judgment: Using clinical reasoning, conducts accurate assessments according to standards. Identifies and prioritizes patient and family needs. Develops, implements, and evaluates the nursing care plan. Modifies plan to meet outcomes., • Clinical Inquiry: Evaluates the quality and effectiveness of nursing practice, including nursing indicators. Helps evidence-based practice changes through research and learning. Participates in quality improvement initiatives., • Caring Practices: Creates an attentive, helpful, safe, and therapeutic environment for patients, families, and staff. Develops therapeutic relationships with patients and families and maintains appropriate boundaries. Manages fiery and physical pain to promote relief and healing and prevent unnecessary suffering., • Response to Diversity: Recognizes and appreciates a patient's and family's unique differences. Incorporates culture, beliefs, gender, race, ethnicity, lifestyle, status, age, and values into a care plan., • Advocacy and Moral Agency: Preserves and protects the confidentiality, autonomy, dignity, and rights of patients and families. Represents their concerns. Creates an individualized plan that reflects patient and family values and goals. Identifies and helps resolve ethical and clinical concerns., • Facilitation of Learning: Facilitates learning for patients, families, nursing staff, health care team, and community. Integrates education throughout care to help them make informed health care recommendations. Includes health promotion and disease prevention. Assesses and documents learning needs and outcomes., • Partnership: Works with colleagues and community to create and implement a care plan. Open and attentive to all team members' unique contributions. Delegates tasks to appropriate staff and ensures timely follow-up., • Systems Thinking: Uses strategies and resources for problem-solving for patients, family, and staff. Recognizes limited resources and considers safety, effectiveness, and efficiency in planning and delivering patient care.Key Success Factors, • Knowledge and expertise of nursing and patient care standards and procedures., • Know laws, rules, and regulations. Comprehend standards and guidelines of certifying and accrediting bodies. Follow hospital and department/unit standards, protocols, policies, and procedures for nursing care in the assigned area., • Knowledge of medical terminology, health promotion, risk reduction, and disease prevention and management. Know About medications, common dosages, effects, and possible adverse reactions., • Knowledge of medical and professional nursing ethics and patient privacy rights., • Must be able to communicate thoughts clearly, both verbally and in writing., • Social skills to interact with a wide range of constituencies., • Must have critical thinking and problem-solving skills., • Observe changes in patients' medical conditions and communicate them to nursing staff and physicians/providers., • Provide age-specific, quality, patient-centered care through the nursing process and standards. Respect the diversity of human experience. Develop, evaluate, implement, and modify patient care plans as needed., • General computer skills include Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS • EDUCATION - Grad of an Accredited RN Program o, • MAJOR - Nursing, • EXPERIENCE - 2 Years of OR Nurse Experience, • 1 Year of Cardiac OR Specialty experience required CERTIFICATION/LICENSE/REGISTRATION • Registered Nurse (RN), • Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.

\na {\n text-decoration: none;\n color: #464feb;\n}\ntr th, tr td {\n border: 1px solid #e6e6e6;\n}\ntr th {\n background-color: #f5f5f5;\n}\n Registered Nurse (RN) – Labor & Delivery Baylor Scott & White Health – Temple, TX Full‑Time | Night Shift (7:00 PM – 7:00 AM) Join a Magnet®‑recognized hospital and a Level IV Maternal Care designated facility where excellence in maternal and newborn care is the standard. Baylor Scott & White Health in Temple, Texas is seeking a skilled and compassionate Labor & Delivery Registered Nurse to join our high‑performing Women’s Services team. About the Labor & Delivery Unit • Level IV Maternal Care Designation, • Magnet® recognized hospital, • Approximately 300 births per month, • Fast‑paced, high‑acuity environment, • Multidisciplinary team providing comprehensive care for routine and high‑risk pregnancies, • Teaching hospital with residents actively engaged in patient care, • Unit features:, • 12 Labor & Delivery rooms, • 5 Antepartum rooms, • 3 dedicated OB Operating Rooms, • 4 OB Emergency Department roomsPosition Highlights, • Provide direct patient care for laboring, and high‑risk obstetric patients, • Collaborate with physicians, residents, midwives, anesthesiology, and neonatal teams, • Manage emergency and specialty obstetric procedures with a coordinated care team, • Deliver safe, evidence‑based, patient‑centered nursing care, • Contribute to a professional practice environment focused on quality outcomes and continuous learningSchedule & Benefits, • Full‑time Night Shift: 7:00 PM – 7:00 AM, • Full benefits available on Day One, including:, • Medical, dental, and vision insurance, • Retirement plans with employer matching, • Paid time off (PTO), • Tuition assistance and career advancement opportunitiesWhy Baylor Scott & White – Temple, TX?, • Be part of a highly skilled, professional, and supportive team, • Work where career growth and personal fulfillment happen together, • Practice in a family‑friendly community with:, • Affordable cost of living, • Short commute times, • Central Texas lifestyle and amenitiesOur Commitment At Baylor Scott & White Health, we are committed to delivering exceptional patient care and supporting our caregivers with the tools, education, and environment needed to thrive. The Registered Nurse (RN) is a licensed professional who uses the BSWH nursing professional practice model to coordinate patient care delivery by the health care team. Using the nursing process, the RN assesses the patient, identifies nursing diagnoses based on responses to health problems, develops and implements an individualized plan of care, and evaluates the patient's response. The RN promotes safe passage for their patients by using knowledge of patient needs and the healthcare environment to assist patients to transition through the healthcare encounter without any preventable complications or delays. The RN delegates interventions to health care personnel based on the Texas Nursing Practice Act, each patient's condition and the competencies of the employee. RN job is to be used for RNs in hospital inpatient and outpatient departments with 24X7 staffing which include those departments with on-call staffing on the off shifts. Examples of hospital inpatient and outpatient procedural areas: GI Lab, Pain Management, Dialysis, Infusion Centers and IV Services. ESSENTIAL FUNCTIONS OF THE ROLE Clinical Judgment: Using clinical reasoning, conducts accurate clinical assessments according to practice standards. Identifies and prioritizes patient and family needs. Develops, implements and evaluates the nursing plan of care. Modifies plan to meet clinical outcomes. Clinical Inquiry: Systematically evaluates the quality and effectiveness of nursing practice, including, but not limited to, nursing sensitive indicators. Supports evidence-based practice changes through research utilization and experiential learning. Participates in quality/performance improvement initiatives. Caring Practices: Creates a compassionate, supportive, safe and therapeutic environment for patients, families and staff. Develops therapeutic relationships with patient and family and maintains appropriate boundaries. Manages both emotional and physical pain with the aim of promoting comfort and healing and preventing unnecessary suffering. Response to Diversity: Recognizes, appreciates and incorporates a patient's and family's unique differences, such as culture, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values, into an individualized plan of care. Advocacy and Moral Agency: Preserves and protects the confidentiality, autonomy, dignity and rights of patient and family and represents their concerns. Creates an individualized plan that accurately reflects patient and family values and goals. Identifies and helps resolve ethical and clinical concerns. Facilitation of Learning: Facilitates learning for patients and families, nursing staff, other members of the health care team and community; integrating appropriate education throughout the continuum of care to help them participate and/or make informed decisions about their health care and treatments, including health promotion and disease prevention. Assesses and documents learning needs and outcomes. Collaboration: Works collaboratively and interdependently with colleagues and community to develop and implement an integrated plan of care. Open and sensitive to all team members' unique contributions. Delegates tasks and care to appropriate staff and ensures timely follow-up. Systems Thinking: Uses strategies and available resources for problem-solving for patients, family and staff. Recognizes that resources are limited and considers factors related to safety, effectiveness and efficiency in planning and delivering patient care. Professionalism: Improves nursing practice and the work environment through participating in shared governance and decision-making processes and meaningfully recognizing the contributions of others. Participates in the staffing process from education and planning to evaluation. Identifies personal goals and commits to ongoing professional growth through continuing education, networking with professional colleagues, membership and involvement in professional nursing organizations, self-study, professional reading, certification and seeking advanced degrees. Contributes to the professional development of peers, colleagues and others. Demonstrates commitment to community service. KEY SUCCESS FACTORS Knowledge and understanding of nursing and patient care standards and procedures. Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care applicable to the area of assignment. Knowledge of medical terminology; principles and practices of health promotion, risk reduction, illness and disease prevention and management; medications and drugs, common dosages, their physical and physiological effects, and possible adverse reactions. Knowledge of medical and professional nursing ethics and patient privacy rights. Must be able to communicate thoughts clearly, both verbally and in writing. Interpersonal skills to interact with a wide-range of constituencies. Must have critical thinking and problem-solving skills. Ability to observe changes in the medical condition of patients and effectively communicate these changes to other nursing staff members and physicians/providers. Ability to provide age-specific, quality, patient-centered care to all patients through the nursing process and standards of nursing practice with sensitivity and respect for the diversity of human experience and to develop, evaluate, implement and, as necessary, modify a patient care plan to meet the needs of individual patients. General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. BENEFITS Our competitive benefits package includes the following • Immediate eligibility for health and welfare benefits, • 401(k) savings plan with dollar-for-dollar match up to 5%, • Tuition Reimbursement, • PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS • EDUCATION - Grad of an Accredited RN Program, • EXPERIENCE - 1 Year of Labor and Delivery RN Experience • CERTIFICATION/LICENSE/REGISTRATION - Registered Nurse (RN) Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.

\na {\n text-decoration: none;\n color: #464feb;\n}\ntr th, tr td {\n border: 1px solid #e6e6e6;\n}\ntr th {\n background-color: #f5f5f5;\n}\n Registered Nurse (RN) – Skilled Nursing Baylor Scott & White Continuing Care Hospital (CCH) Location: Temple, TX Job Type: Full‑Time Shift: Days | (3) 12‑hour shifts per week Department: Skilled Nursing Unit About Baylor Scott & White Continuing Care Hospital – Temple Baylor Scott & White Continuing Care Hospital – Temple is a 48‑bed, highly advanced medical facility featuring private patient rooms and 24‑hour access to a dedicated team of physicians. Our modern, patient‑focused hospital delivers comprehensive acute care for patients requiring extended stays following serious illness, injury, or surgery. Within our hospital, we are also proud to serve patients in our skilled nursing facility. At CCH, we are more than a hospital — we are a family. Our close‑knit staff and interdisciplinary teams truly know and care for one another. We work hard, support each other, and enjoy what we do, always making decisions that put both our patients and our team members first. Unit Details Skilled Nursing Unit with 23 beds 5:1 nurse‑to‑patient ratio Collaborative, supportive care environment Position Summary The Registered Nurse (RN) provides high‑quality, patient‑centered nursing care in the Skilled Nursing Unit. The RN is responsible for assessing patient needs, developing and implementing care plans, and collaborating with physicians and the interdisciplinary team to ensure safe, effective care throughout the patient’s stay. Essential Responsibilities Deliver safe, compassionate, and evidence‑based nursing care to skilled nursing patients Perform comprehensive patient assessments and ongoing evaluations Develop, implement, and update individualized plans of care Administer medications and treatments per physician orders Collaborate with physicians, therapy services, and interdisciplinary team members Educate patients and families on care plans, treatments, and recovery goals Accurately document patient care in the medical record Uphold Baylor Scott & White standards for safety, quality, and service excellence Qualifications Graduate of an accredited nursing program Current RN license (or compact license) required Basic Life Support (BLS) certification required Previous experience in skilled nursing, acute care, or continuing care preferred Strong communication, teamwork, and critical‑thinking skills JOB SUMMARY The Registered Nurse (RN) is a licensed professional who uses the BSWH nursing professional practice model to coordinate patient care delivery by the health care team. Using the nursing process, the RN assesses the patient, identifies nursing diagnoses based on responses to health problems, develops and implements an individualized plan of care, and evaluates the patient's response. The RN promotes safe passage for their patients by using knowledge of patient needs and the healthcare environment to assist patients to transition through the healthcare encounter without any preventable complications or delays. The RN delegates interventions to health care personnel based on the Texas Nursing Practice Act, each patient's condition and the competencies of the employee. RN job is to be used for RNs in hospital inpatient and outpatient departments with 24X7 staffing which include those departments with on-call staffing on the off shifts. Examples of hospital inpatient and outpatient procedural areas: GI Lab, Pain Management, Dialysis, Infusion Centers and IV Services. ESSENTIAL FUNCTIONS OF THE ROLE Clinical Judgment: Using clinical reasoning, conducts accurate clinical assessments according to practice standards. Identifies and prioritizes patient and family needs. Develops, implements and evaluates the nursing plan of care. Modifies plan to meet clinical outcomes. Clinical Inquiry: Systematically evaluates the quality and effectiveness of nursing practice, including, but not limited to, nursing sensitive indicators. Supports evidence-based practice changes through research utilization and experiential learning. Participates in quality/performance improvement initiatives. Caring Practices: Creates a compassionate, supportive, safe and therapeutic environment for patients, families and staff. Develops therapeutic relationships with patient and family and maintains appropriate boundaries. Manages both emotional and physical pain with the aim of promoting comfort and healing and preventing unnecessary suffering. Response to Diversity: Recognizes, appreciates and incorporates a patient's and family's unique differences, such as culture, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values, into an individualized plan of care. Advocacy and Moral Agency: Preserves and protects the confidentiality, autonomy, dignity and rights of patient and family and represents their concerns. Creates an individualized plan that accurately reflects patient and family values and goals. Identifies and helps resolve ethical and clinical concerns. Facilitation of Learning: Facilitates learning for patients and families, nursing staff, other members of the health care team and community; integrating appropriate education throughout the continuum of care to help them participate and/or make informed decisions about their health care and treatments, including health promotion and disease prevention. Assesses and documents learning needs and outcomes. Collaboration: Works collaboratively and interdependently with colleagues and community to develop and implement an integrated plan of care. Open and sensitive to all team members' unique contributions. Delegates tasks and care to appropriate staff and ensures timely follow-up. Systems Thinking: Uses strategies and available resources for problem-solving for patients, family and staff. Recognizes that resources are limited and considers factors related to safety, effectiveness and efficiency in planning and delivering patient care. Professionalism: Improves nursing practice and the work environment through participating in shared governance and decision-making processes and meaningfully recognizing the contributions of others. Participates in the staffing process from education and planning to evaluation. Identifies personal goals and commits to ongoing professional growth through continuing education, networking with professional colleagues, membership and involvement in professional nursing organizations, self-study, professional reading, certification and seeking advanced degrees. Contributes to the professional development of peers, colleagues and others. Demonstrates commitment to community service. KEY SUCCESS FACTORS Knowledge and understanding of nursing and patient care standards and procedures. Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care applicable to the area of assignment. Knowledge of medical terminology; principles and practices of health promotion, risk reduction, illness and disease prevention and management; medications and drugs, common dosages, their physical and physiological effects, and possible adverse reactions. Knowledge of medical and professional nursing ethics and patient privacy rights. Must be able to communicate thoughts clearly, both verbally and in writing. Interpersonal skills to interact with a wide-range of constituencies. Must have critical thinking and problem-solving skills. Ability to observe changes in the medical condition of patients and effectively communicate these changes to other nursing staff members and physicians/providers. Ability to provide age-specific, quality, patient-centered care to all patients through the nursing process and standards of nursing practice with sensitivity and respect for the diversity of human experience and to develop, evaluate, implement and, as necessary, modify a patient care plan to meet the needs of individual patients. General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. BENEFITS Our competitive benefits package includes the following • Immediate eligibility for health and welfare benefits, • 401(k) savings plan with dollar-for-dollar match up to 5%, • Tuition Reimbursement, • PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS • EDUCATION - Grad of an Accredited Program, • MAJOR - Nursing, • MAJOR - Nursing, • MAJOR - Nursing, • EXPERIENCE - 2 Years of Experience, • CERTIFICATION/LICENSE/REGISTRATION - Registered Nurse (RN) Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.

Join BSWH McLane Children’s Hospital as a Pediatric Intensive Care Unit as a Registered Nurse and be part of something better! The #1 city in the nation for Nursing opportunities and advancement! Schedule: Full-Time, Nights, 36 hours per week, 7P-7A Facility: BSWH McLane Children's Hospital Department: PICU Pediatric Intensive Care-Advanced treatment for critically ill children The pediatric critical care team at Baylor Scott & White McLane Children’s Medical Center in Temple cares for children who are very ill or medically unstable with a 16-bed unit. These situations may result from very serious disease, infection or injury sustained from trauma, such as a traumatic brain injury. Critically ill children stay in the Pediatric Intensive Care Unit (PICU), a dedicated area of the hospital with sophisticated technologies and highly trained staff who specialize in treating children in serious or critical condition. The PICU care team is made up of intensivists, nurses, respiratory therapists, pharmacists, Child Life specialists, social workers, pastoral staff and dietitians – all working together to provide round-the-clock treatment for our young patients. Pediatric critical care services Children in the PICU often have very complicated medical conditions that involve one or more pediatric medical specialties, such as pulmonology or cardiology. Our critical care specialists manage your child’s care in the PICU, working alongside other physicians dedicated to your child’s health. This ensures a coordinated, comprehensive treatment plan best suited to your child’s needs. · LIFE-SUSTAINING CARE · POSTSURGICAL CARE · PAIN MANAGEMENT · EXTRACORPOREAL MEMBRANE OXYGENATION (ECMO) Patient Population: Serving children from birth to 18 with acute and chronic critical conditions. “We are a very team oriented unit that is vested in growth and development. PICU has several unit based committees you can be a part to help the unit grow and develop. We also have a very active confetti committee that loves to celebrate all things. The PICU has been the recipient of the Daisy unit award and we have countless winners and nominees.” -Manager of Pediatric Intensive Care Unit About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: • We serve faithfully by doing what's right with a joyful heart., • We never settle by constantly striving for better., • We are in it together by supporting one another and those we serve., • We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: • Eligibility on day 1 for all benefits, • Dollar-for-dollar 401(k) match, up to 5%, • Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more, • Immediate access to time off benefits At Baylor Scott & White Health, your well-being is our top priority. Note: Benefits may vary based on position type and/or level JOB SUMMARY The Registered Nurse (RN) is a licensed professional who uses the BSWH nursing professional practice model to coordinate patient care delivery by the health care team. Using the nursing process, the RN assesses the patient, identifies nursing diagnoses based on responses to health problems, develops and implements an individualized plan of care, and evaluates the patient's response. The RN promotes safe passage for their patients by using knowledge of patient needs and the healthcare environment to assist patients to transition through the healthcare encounter without any preventable complications or delays. The RN delegates interventions to health care personnel based on the Texas Nursing Practice Act, each patient's condition and the competencies of the employee. RN job is to be used for RNs in hospital inpatient and outpatient departments with 24X7 staffing which include those departments with on-call staffing on the off shifts. Examples of hospital inpatient and outpatient procedural areas: GI Lab, Pain Management, Dialysis, Infusion Centers and IV Services. ESSENTIAL FUNCTIONS OF THE ROLE Clinical Judgment: Using clinical reasoning, conducts accurate clinical assessments according to practice standards. Identifies and prioritizes patient and family needs. Develops, implements and evaluates the nursing plan of care. Modifies plan to meet clinical outcomes. Clinical Inquiry: Systematically evaluates the quality and effectiveness of nursing practice, including, but not limited to, nursing sensitive indicators. Supports evidence-based practice changes through research utilization and experiential learning. Participates in quality/performance improvement initiatives. Caring Practices: Creates a compassionate, supportive, safe and therapeutic environment for patients, families and staff. Develops therapeutic relationships with patient and family and maintains appropriate boundaries. Manages both emotional and physical pain with the aim of promoting comfort and healing and preventing unnecessary suffering. Response to Diversity: Recognizes, appreciates and incorporates a patient's and family's unique differences, such as culture, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values, into an individualized plan of care. Advocacy and Moral Agency: Preserves and protects the confidentiality, autonomy, dignity and rights of patient and family and represents their concerns. Creates an individualized plan that accurately reflects patient and family values and goals. Identifies and helps resolve ethical and clinical concerns. Facilitation of Learning: Facilitates learning for patients and families, nursing staff, other members of the health care team and community; integrating appropriate education throughout the continuum of care to help them participate and/or make informed decisions about their health care and treatments, including health promotion and disease prevention. Assesses and documents learning needs and outcomes. Collaboration: Works collaboratively and interdependently with colleagues and community to develop and implement an integrated plan of care. Open and sensitive to all team members' unique contributions. Delegates tasks and care to appropriate staff and ensures timely follow-up. Systems Thinking: Uses strategies and available resources for problem-solving for patients, family and staff. Recognizes that resources are limited and considers factors related to safety, effectiveness and efficiency in planning and delivering patient care. Professionalism: Improves nursing practice and the work environment through participating in shared governance and decision-making processes and meaningfully recognizing the contributions of others. Participates in the staffing process from education and planning to evaluation. Identifies personal goals and commits to ongoing professional growth through continuing education, networking with professional colleagues, membership and involvement in professional nursing organizations, self-study, professional reading, certification and seeking advanced degrees. Contributes to the professional development of peers, colleagues and others. Demonstrates commitment to community service. KEY SUCCESS FACTORS Knowledge and understanding of nursing and patient care standards and procedures. Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care applicable to the area of assignment. Knowledge of medical terminology; principles and practices of health promotion, risk reduction, illness and disease prevention and management; medications and drugs, common dosages, their physical and physiological effects, and possible adverse reactions. Knowledge of medical and professional nursing ethics and patient privacy rights. Must be able to communicate thoughts clearly, both verbally and in writing. Interpersonal skills to interact with a wide-range of constituencies. Must have critical thinking and problem-solving skills. Ability to observe changes in the medical condition of patients and effectively communicate these changes to other nursing staff members and physicians/providers. Ability to provide age-specific, quality, patient-centered care to all patients through the nursing process and standards of nursing practice with sensitivity and respect for the diversity of human experience and to develop, evaluate, implement and, as necessary, modify a patient care plan to meet the needs of individual patients. General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. BENEFITS Our competitive benefits package includes the following • Immediate eligibility for health and welfare benefits, • 401(k) savings plan with dollar-for-dollar match up to 5%, • Tuition Reimbursement, • PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS • EDUCATION - Grad of an Accredited Program, • MAJOR - Nursing, • MAJOR - Nursing, • MAJOR - Nursing, • EXPERIENCE - 2 Years of Experience, • CERTIFICATION/LICENSE/REGISTRATION - Registered Nurse (RN) Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.

Baylor Scott & White Temple - Pavilion Day Surgery Center Circulating Operating Room Nurse. Must have OR Nurse experience Full Time Monday- Friday 7am - 5:30 pm rotating day off No Call and No Holidays Overview Our patients range from 15 to 80 plus years old. We do a variety of services: ophthalmology, orthopedic sports medicine/hands/foot and ankle, podiatry, ENT, General, Surgical oncology, Pain Management, Plastic Surgery, Gynecology, and urology. 8 suite OR / 32 pre/post rooms with an average about 40 surgeries a day Patient centered focus with interdepartmental collaboration and teamwork. Friendly, fun and collaborative staff with top notch surgeons and anesthesia partners all working together to deliver excellent patient care About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: • We serve faithfully by doing what's right with a joyful heart., • We never settle by constantly striving for better., • We are in it together by supporting one another and those we serve., • We make an impact by taking initiative and delivering exceptional experience.Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: • Immediate eligibility for health and welfare benefits, • 401(k) savings plan with dollar-for-dollar match up to 5%, • Tuition Reimbursement, • PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Operating Room (OR) Registered Nurse (RN) is a licensed professional. The RN uses the BSWH nursing model to coordinate patient care. Using the nursing process, the RN assesses the patient and identifies nursing diagnoses. The RN develops and implements an individualized care plan and evaluates the patient's response. The RN promotes safe passage for patients by using knowledge of patient needs. The RN helps patients transition through healthcare without preventable complications or delays. The RN delegates interventions based on the Texas Nursing Practice Act, patient condition, and employee competencies. Essential Functions of the Role • Clinical Judgment: Using clinical reasoning, conducts accurate assessments according to standards. Identifies and prioritizes patient and family needs. Develops, implements, and evaluates the nursing care plan. Modifies plan to meet outcomes., • Clinical Inquiry: Evaluates the quality and effectiveness of nursing practice, including nursing indicators. Helps evidence-based practice changes through research and learning. Participates in quality improvement initiatives., • Caring Practices: Creates an attentive, helpful, safe, and therapeutic environment for patients, families, and staff. Develops therapeutic relationships with patients and families and maintains appropriate boundaries. Manages fiery and physical pain to promote relief and healing and prevent unnecessary suffering., • Response to Diversity: Recognizes and appreciates a patient's and family's unique differences. Incorporates culture, beliefs, gender, race, ethnicity, lifestyle, status, age, and values into a care plan., • Advocacy and Moral Agency: Preserves and protects the confidentiality, autonomy, dignity, and rights of patients and families. Represents their concerns. Creates an individualized plan that reflects patient and family values and goals. Identifies and helps resolve ethical and clinical concerns., • Facilitation of Learning: Facilitates learning for patients, families, nursing staff, health care team, and community. Integrates education throughout care to help them make informed health care recommendations. Includes health promotion and disease prevention. Assesses and documents learning needs and outcomes., • Partnership: Works with colleagues and community to create and implement a care plan. Open and attentive to all team members' unique contributions. Delegates tasks to appropriate staff and ensures timely follow-up., • Systems Thinking: Uses strategies and resources for problem-solving for patients, family, and staff. Recognizes limited resources and considers safety, effectiveness, and efficiency in planning and delivering patient care.Key Success Factors, • Knowledge and expertise of nursing and patient care standards and procedures., • Know laws, rules, and regulations. Comprehend standards and guidelines of certifying and accrediting bodies. Follow hospital and department/unit standards, protocols, policies, and procedures for nursing care in the assigned area., • Knowledge of medical terminology, health promotion, risk reduction, and disease prevention and management. Know About medications, common dosages, effects, and possible adverse reactions., • Knowledge of medical and professional nursing ethics and patient privacy rights., • Must be able to communicate thoughts clearly, both verbally and in writing., • Social skills to interact with a wide range of constituencies., • Must have critical thinking and problem-solving skills., • Observe changes in patients' medical conditions and communicate them to nursing staff and physicians/providers., • Provide age-specific, quality, patient-centered care through the nursing process and standards. Respect the diversity of human experience. Develop, evaluate, implement, and modify patient care plans as needed., • General computer skills include Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS • EDUCATION - Grad of an Accredited RN Program, • MAJOR - Nursing, • EXPERIENCE - 2 Years of OR Nurse Experience CERTIFICATION/LICENSE/REGISTRATION • Registered Nurse (RN), • Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.

Operating Room Nurse CVOR Specialty Schedule: Full Time Evening position 1p-9:30p Baylor Scott & White Health is seeking a full time Registered Nurse to join our amazing Level One OR Department. Baylor Scott & White Memorial Hospital is a 636-bed specialty care teaching hospital and the only Level 1 Trauma Center between Dallas and Austin. This team covers vascular and cardiac cases including endovascular, TAVR, off-pump CABG, valve replacement, AAA and other procedures. We have 2 hybrid suites for endovascular care. Come join this highly skilled team of professionals and take your career to the next level! Unit Summary We are a fast-paced unit caring for very critical patients. Every day is a different day. The operating room nurse works closely with anesthesia and surgeons in a team environment to ensure safe passage through the intraoperative phase of care. 33 operating rooms and 2 lithotomy suites We provide surgical care for multiple service lines including cardiac, vascular, neuro, gynecology, urology, ENT, orthopedics, general surgery, trauma surgery, robotics, and oral surgery. We are a team oriented, welcoming, and supportive unit. We enjoy teaching new team members and want to grow new staff to meet their goals. We encourage staff to pursue further education, learn to scrub, and participate in unit projects and committees JOB SUMMARY The Operating Room (OR) Registered Nurse (RN) is a licensed professional who uses the BSWH nursing professional practice model to coordinate patient care delivery by the health care team. Using the nursing process, the RN assesses the patient, identifies nursing diagnoses based on responses to health problems, develops and implements an individualized plan of care, and evaluates the patient's response. The RN promotes safe passage for their patients by using knowledge of patient needs and the healthcare environment to assist patients to transition through the healthcare encounter without any preventable complications or delays. The RN delegates interventions to health care personnel based on the Texas Nursing Practice Act, each patient's condition and the competencies of the employee. ESSENTIAL FUNCTIONS OF THE ROLE Clinical Judgment: Using clinical reasoning, conducts accurate clinical assessments according to practice standards. Identifies and prioritizes patient and family needs. Develops, implements and evaluates the nursing plan of care. Modifies plan to meet clinical outcomes. Clinical Inquiry: Systematically evaluates the quality and effectiveness of nursing practice, including, but not limited to, nursing sensitive indicators. Supports evidence-based practice changes through research utilization and experiential learning. Participates in quality/performance improvement initiatives. Caring Practices: Creates a compassionate, supportive, safe and therapeutic environment for patients, families and staff. Develops therapeutic relationships with patient and family and maintains appropriate boundaries. Manages both emotional and physical pain with the aim of promoting comfort and healing and preventing unnecessary suffering. Response to Diversity: Recognizes, appreciates and incorporates a patient's and family's unique differences, such as culture, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values, into an individualized plan of care. Advocacy and Moral Agency: Preserves and protects the confidentiality, autonomy, dignity and rights of patient and family and represents their concerns. Creates an individualized plan that accurately reflects patient and family values and goals. Identifies and helps resolve ethical and clinical concerns. Facilitation of Learning: Facilitates learning for patients and families, nursing staff, other members of the health care team and community; integrating appropriate education throughout the continuum of care to help them participate and/or make informed decisions about their health care and treatments, including health promotion and disease prevention. Assesses and documents learning needs and outcomes. Collaboration: Works collaboratively and interdependently with colleagues and community to develop and implement an integrated plan of care. Open and sensitive to all team members unique contributions. Delegates tasks and care to appropriate staff and ensures timely follow-up. Systems Thinking: Uses strategies and available resources for problem-solving for patients, family and staff. Recognizes that resources are limited and considers factors related to safety, effectiveness and efficiency in planning and delivering patient care. Professionalism: Improves nursing practice and the work environment through participating in shared governance and decision-making processes and meaningfully recognizing the contributions of others. Participates in the staffing process from education and planning to evaluation. Identifies personal goals and commits to ongoing professional growth through continuing education, networking with professional colleagues, membership and involvement in professional nursing organizations, self-study, professional reading, certification and seeking advanced degrees. Contributes to the professional development of peers, colleagues and others. Demonstrates commitment to community service. KEY SUCCESS FACTORS Knowledge and understanding of nursing and patient care standards and procedures. Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care applicable to the area of assignment. Knowledge of medical terminology; principles and practices of health promotion, risk reduction, illness and disease prevention and management; medications and drugs, common dosages, their physical and physiological effects, and possible adverse reactions. Knowledge of medical and professional nursing ethics and patient privacy rights. Must be able to communicate thoughts clearly, both verbally and in writing. Interpersonal skills to interact with a wide-range of constituencies. Must have critical thinking and problem-solving skills. Ability to observe changes in the medical condition of patients and effectively communicate these changes to other nursing staff members and physicians/providers. Ability to provide age-specific, quality, patient-centered care to all patients through the nursing process and standards of nursing practice with sensitivity and respect for the diversity of human experience and to develop, evaluate, implement and, as necessary, modify a patient care plan to meet the needs of individual patients. General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. BENEFITS Our competitive benefits package includes the following • Immediate eligibility for health and welfare benefits, • 401(k) savings plan with dollar-for-dollar match up to 5%, • Tuition Reimbursement, • PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS • EDUCATION - Grad of an Accredited Registered Nurse Program -- EXPERIENCE - 1 Year of CVOR RN Experience Required • CERTIFICATION/LICENSE/REGISTRATION - Registered Nurse (RN) Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.

Baylor Scott & White Temple Operating Room Nurse position Fulltime – Weekend Night shift: 7pm-7am Friday , Saturday and Sunday ( NO CALL) Enhanced Weekend shift differential Our team is training in each of our 13 different specialties (robotics, ortho, spine, neuro, cv, general/bariatrics, gyn, plastics, surgical oncology, urology, ENT, transplant). We provide additional training for our neuro and cardiac teams. We do a variety of open, laparoscopic, and robotic procedures in multiple service lines. We do multiple laser and microscope procedures. 33 operating rooms, 3 hybrid rooms used for neurovascular and vascular procedures. 4 Davinci robots, 2 Mako robots, and 1 Ion. We have excellent teamwork and collaboration among nursing staff, surgeons, residents and anesthesia We provide incredible care to our patients and get to be part of fascinating surgeries that are life changing for some of our patients. We have a great team environment, and everyone works together to ensure our patients have a great surgical experience. JOB SUMMARY The Operating Room (OR) Registered Nurse (RN) is a licensed professional who uses the BSWH nursing professional practice model to coordinate patient care delivery by the health care team. Using the nursing process, the RN assesses the patient, identifies nursing diagnoses based on responses to health problems, develops and implements an individualized plan of care, and evaluates the patient's response. The RN promotes safe passage for their patients by using knowledge of patient needs and the healthcare environment to assist patients to transition through the healthcare encounter without any preventable complications or delays. The RN delegates interventions to health care personnel based on the Texas Nursing Practice Act, each patient's condition and the competencies of the employee. ESSENTIAL FUNCTIONS OF THE ROLE Clinical Judgment: Using clinical reasoning, conducts accurate clinical assessments according to practice standards. Identifies and prioritizes patient and family needs. Develops, implements and evaluates the nursing plan of care. Modifies plan to meet clinical outcomes. Clinical Inquiry: Systematically evaluates the quality and effectiveness of nursing practice, including, but not limited to, nursing sensitive indicators. Supports evidence-based practice changes through research utilization and experiential learning. Participates in quality/performance improvement initiatives. Caring Practices: Creates a compassionate, supportive, safe and therapeutic environment for patients, families and staff. Develops therapeutic relationships with patient and family and maintains appropriate boundaries. Manages both emotional and physical pain with the aim of promoting comfort and healing and preventing unnecessary suffering. Response to Diversity: Recognizes, appreciates and incorporates a patient's and family's unique differences, such as culture, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values, into an individualized plan of care. Advocacy and Moral Agency: Preserves and protects the confidentiality, autonomy, dignity and rights of patient and family and represents their concerns. Creates an individualized plan that accurately reflects patient and family values and goals. Identifies and helps resolve ethical and clinical concerns. Facilitation of Learning: Facilitates learning for patients and families, nursing staff, other members of the health care team and community; integrating appropriate education throughout the continuum of care to help them participate and/or make informed decisions about their health care and treatments, including health promotion and disease prevention. Assesses and documents learning needs and outcomes. Collaboration: Works collaboratively and interdependently with colleagues and community to develop and implement an integrated plan of care. Open and sensitive to all team members unique contributions. Delegates tasks and care to appropriate staff and ensures timely follow-up. Systems Thinking: Uses strategies and available resources for problem-solving for patients, family and staff. Recognizes that resources are limited and considers factors related to safety, effectiveness and efficiency in planning and delivering patient care. Professionalism: Improves nursing practice and the work environment through participating in shared governance and decision-making processes and meaningfully recognizing the contributions of others. Participates in the staffing process from education and planning to evaluation. Identifies personal goals and commits to ongoing professional growth through continuing education, networking with professional colleagues, membership and involvement in professional nursing organizations, self-study, professional reading, certification and seeking advanced degrees. Contributes to the professional development of peers, colleagues and others. Demonstrates commitment to community service. KEY SUCCESS FACTORS Knowledge and understanding of nursing and patient care standards and procedures. Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care applicable to the area of assignment. Knowledge of medical terminology; principles and practices of health promotion, risk reduction, illness and disease prevention and management; medications and drugs, common dosages, their physical and physiological effects, and possible adverse reactions. Knowledge of medical and professional nursing ethics and patient privacy rights. Must be able to communicate thoughts clearly, both verbally and in writing. Interpersonal skills to interact with a wide-range of constituencies. Must have critical thinking and problem-solving skills. Ability to observe changes in the medical condition of patients and effectively communicate these changes to other nursing staff members and physicians/providers. Ability to provide age-specific, quality, patient-centered care to all patients through the nursing process and standards of nursing practice with sensitivity and respect for the diversity of human experience and to develop, evaluate, implement and, as necessary, modify a patient care plan to meet the needs of individual patients. General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. BENEFITS Our competitive benefits package includes the following • Immediate eligibility for health and welfare benefits, • 401(k) savings plan with dollar-for-dollar match up to 5%, • Tuition Reimbursement, • PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS • EDUCATION - Grad of an Accredited RN Program, • MAJOR - Nursing, • EXPERIENCE - 1 year of OR Nurse Experience, • CERTIFICATION/LICENSE/REGISTRATION - Registered Nurse (RN) Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.

Baylor Scott & White Medical Center Temple Registered Nurse (RN) Labor and Delivery Magnet recognized and Level IV Maternal Care Designation \na {\n text-decoration: none;\n color: #464feb;\n}\ntr th, tr td {\n border: 1px solid #e6e6e6;\n}\ntr th {\n background-color: #f5f5f5;\n}\n Supportive setting emphasizing clinical excellence and professional advancementAverage 300 births a month Collaborative, multidisciplinary team supporting diverse birth experiences \na {\n text-decoration: none;\n color: #464feb;\n}\ntr th, tr td {\n border: 1px solid #e6e6e6;\n}\ntr th {\n background-color: #f5f5f5;\n}\n Growth-focused environment with continuous skill development 12 L&D rooms, 5 Antepartum, 3 OR, 4 OB ED rooms Join a highly skilled and professional team where career goals and personal fulfillment can happen together. Fulltime Night shift 7p-7a Full benefits available day one of employment Come join us in our commitment to deliver exceptional patient care. Enjoy your career in a community that is family friendly, affordable and easy commutes. The Registered Nurse (RN) is a licensed professional who uses the BSWH nursing professional practice model to coordinate patient care delivery by the health care team. Using the nursing process, the RN assesses the patient, identifies nursing diagnoses based on responses to health problems, develops and implements an individualized plan of care, and evaluates the patient's response. The RN promotes safe passage for their patients by using knowledge of patient needs and the healthcare environment to assist patients to transition through the healthcare encounter without any preventable complications or delays. The RN delegates interventions to health care personnel based on the Texas Nursing Practice Act, each patient's condition and the competencies of the employee. RN job is to be used for RNs in hospital inpatient and outpatient departments with 24X7 staffing which include those departments with on-call staffing on the off shifts. Examples of hospital inpatient and outpatient procedural areas: GI Lab, Pain Management, Dialysis, Infusion Centers and IV Services. ESSENTIAL FUNCTIONS OF THE ROLE Clinical Judgment: Using clinical reasoning, conducts accurate clinical assessments according to practice standards. Identifies and prioritizes patient and family needs. Develops, implements and evaluates the nursing plan of care. Modifies plan to meet clinical outcomes. Clinical Inquiry: Systematically evaluates the quality and effectiveness of nursing practice, including, but not limited to, nursing sensitive indicators. Supports evidence-based practice changes through research utilization and experiential learning. Participates in quality/performance improvement initiatives. Caring Practices: Creates a compassionate, supportive, safe and therapeutic environment for patients, families and staff. Develops therapeutic relationships with patient and family and maintains appropriate boundaries. Manages both emotional and physical pain with the aim of promoting comfort and healing and preventing unnecessary suffering. Response to Diversity: Recognizes, appreciates and incorporates a patient's and family's unique differences, such as culture, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values, into an individualized plan of care. Advocacy and Moral Agency: Preserves and protects the confidentiality, autonomy, dignity and rights of patient and family and represents their concerns. Creates an individualized plan that accurately reflects patient and family values and goals. Identifies and helps resolve ethical and clinical concerns. Facilitation of Learning: Facilitates learning for patients and families, nursing staff, other members of the health care team and community; integrating appropriate education throughout the continuum of care to help them participate and/or make informed decisions about their health care and treatments, including health promotion and disease prevention. Assesses and documents learning needs and outcomes. Collaboration: Works collaboratively and interdependently with colleagues and community to develop and implement an integrated plan of care. Open and sensitive to all team members' unique contributions. Delegates tasks and care to appropriate staff and ensures timely follow-up. Systems Thinking: Uses strategies and available resources for problem-solving for patients, family and staff. Recognizes that resources are limited and considers factors related to safety, effectiveness and efficiency in planning and delivering patient care. Professionalism: Improves nursing practice and the work environment through participating in shared governance and decision-making processes and meaningfully recognizing the contributions of others. Participates in the staffing process from education and planning to evaluation. Identifies personal goals and commits to ongoing professional growth through continuing education, networking with professional colleagues, membership and involvement in professional nursing organizations, self-study, professional reading, certification and seeking advanced degrees. Contributes to the professional development of peers, colleagues and others. Demonstrates commitment to community service. KEY SUCCESS FACTORS Knowledge and understanding of nursing and patient care standards and procedures. Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care applicable to the area of assignment. Knowledge of medical terminology; principles and practices of health promotion, risk reduction, illness and disease prevention and management; medications and drugs, common dosages, their physical and physiological effects, and possible adverse reactions. Knowledge of medical and professional nursing ethics and patient privacy rights. Must be able to communicate thoughts clearly, both verbally and in writing. Interpersonal skills to interact with a wide-range of constituencies. Must have critical thinking and problem-solving skills. Ability to observe changes in the medical condition of patients and effectively communicate these changes to other nursing staff members and physicians/providers. Ability to provide age-specific, quality, patient-centered care to all patients through the nursing process and standards of nursing practice with sensitivity and respect for the diversity of human experience and to develop, evaluate, implement and, as necessary, modify a patient care plan to meet the needs of individual patients. General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. BENEFITS Our competitive benefits package includes the following • Immediate eligibility for health and welfare benefits, • 401(k) savings plan with dollar-for-dollar match up to 5%, • Tuition Reimbursement, • PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS • EDUCATION - Grad of an Accredited RN Program, • EXPERIENCE - 1 Year of Labor and Delivery RN Experience • CERTIFICATION/LICENSE/REGISTRATION - Registered Nurse (RN) Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.

Baylor Scott & White Temple Operating Room Nurse position 2 Years of OR Nurse Experience Required Fulltime – 12 hour shifts - hours TBD Our team is training in each of our 13 different specialties (robotics, ortho, spine, neuro, cv, general/bariatrics, gyn, plastics, surgical oncology, urology, ENT, transplant). We provide additional training for our neuro and cardiac teams. We do a variety of open, laparoscopic, and robotic procedures in multiple service lines. We do multiple laser and microscope procedures. 33 operating rooms, 3 hybrid rooms used for neurovascular and vascular procedures. 4 Davinci robots, 2 Mako robots, and 1 Ion. We have excellent teamwork and collaboration among nursing staff, surgeons, residents and anesthesia We provide incredible care to our patients and get to be part of fascinating surgeries that are life changing for some of our patients. We have a great team environment, and everyone works together to ensure our patients have a great surgical experience. JOB SUMMARY The Operating Room (OR) Registered Nurse (RN) is a licensed professional who uses the BSWH nursing professional practice model to coordinate patient care delivery by the health care team. Using the nursing process, the RN assesses the patient, identifies nursing diagnoses based on responses to health problems, develops and implements an individualized plan of care, and evaluates the patient's response. The RN promotes safe passage for their patients by using knowledge of patient needs and the healthcare environment to assist patients to transition through the healthcare encounter without any preventable complications or delays. The RN delegates interventions to health care personnel based on the Texas Nursing Practice Act, each patient's condition and the competencies of the employee. ESSENTIAL FUNCTIONS OF THE ROLE Clinical Judgment: Using clinical reasoning, conducts accurate clinical assessments according to practice standards. Identifies and prioritizes patient and family needs. Develops, implements and evaluates the nursing plan of care. Modifies plan to meet clinical outcomes. Clinical Inquiry: Systematically evaluates the quality and effectiveness of nursing practice, including, but not limited to, nursing sensitive indicators. Supports evidence-based practice changes through research utilization and experiential learning. Participates in quality/performance improvement initiatives. Caring Practices: Creates a compassionate, supportive, safe and therapeutic environment for patients, families and staff. Develops therapeutic relationships with patient and family and maintains appropriate boundaries. Manages both emotional and physical pain with the aim of promoting comfort and healing and preventing unnecessary suffering. Response to Diversity: Recognizes, appreciates and incorporates a patient's and family's unique differences, such as culture, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values, into an individualized plan of care. Advocacy and Moral Agency: Preserves and protects the confidentiality, autonomy, dignity and rights of patient and family and represents their concerns. Creates an individualized plan that accurately reflects patient and family values and goals. Identifies and helps resolve ethical and clinical concerns. Facilitation of Learning: Facilitates learning for patients and families, nursing staff, other members of the health care team and community; integrating appropriate education throughout the continuum of care to help them participate and/or make informed decisions about their health care and treatments, including health promotion and disease prevention. Assesses and documents learning needs and outcomes. Collaboration: Works collaboratively and interdependently with colleagues and community to develop and implement an integrated plan of care. Open and sensitive to all team members unique contributions. Delegates tasks and care to appropriate staff and ensures timely follow-up. Systems Thinking: Uses strategies and available resources for problem-solving for patients, family and staff. Recognizes that resources are limited and considers factors related to safety, effectiveness and efficiency in planning and delivering patient care. Professionalism: Improves nursing practice and the work environment through participating in shared governance and decision-making processes and meaningfully recognizing the contributions of others. Participates in the staffing process from education and planning to evaluation. Identifies personal goals and commits to ongoing professional growth through continuing education, networking with professional colleagues, membership and involvement in professional nursing organizations, self-study, professional reading, certification and seeking advanced degrees. Contributes to the professional development of peers, colleagues and others. Demonstrates commitment to community service. KEY SUCCESS FACTORS Knowledge and understanding of nursing and patient care standards and procedures. Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care applicable to the area of assignment. Knowledge of medical terminology; principles and practices of health promotion, risk reduction, illness and disease prevention and management; medications and drugs, common dosages, their physical and physiological effects, and possible adverse reactions. Knowledge of medical and professional nursing ethics and patient privacy rights. Must be able to communicate thoughts clearly, both verbally and in writing. Interpersonal skills to interact with a wide-range of constituencies. Must have critical thinking and problem-solving skills. Ability to observe changes in the medical condition of patients and effectively communicate these changes to other nursing staff members and physicians/providers. Ability to provide age-specific, quality, patient-centered care to all patients through the nursing process and standards of nursing practice with sensitivity and respect for the diversity of human experience and to develop, evaluate, implement and, as necessary, modify a patient care plan to meet the needs of individual patients. General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. BENEFITS Our competitive benefits package includes the following • Immediate eligibility for health and welfare benefits, • 401(k) savings plan with dollar-for-dollar match up to 5%, • Tuition Reimbursement, • PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS • EDUCATION - Grad of an Accredited RN Program, • EXPERIENCE - 2 Years of OR Nurse Experience Required, • CERTIFICATION/LICENSE/REGISTRATION - Registered Nurse (RN) Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. As a Bilingual Customer Service Representative, you will handle inbound phone interactions with Spanish speaking residential and business customers. You will provide customer service and educate and upsell customers on products and services. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. This position offers a flexible day and evening schedule options. Fluent Spanish and English is required. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities: • Handle inbound customer service calls, providing world-class support to existing customers., • Utilize contact center technology, sales techniques, and customer service skills to enhance customer experience., • Identify opportunities to upsell and cross-sell products and services to increase customer engagement and revenue., • Resolve customer inquiries and support issues efficiently, ensuring high levels of satisfaction., • Represent well-known brands by delivering knowledgeable and professional service., • Engage with hundreds of customers weekly to address concerns, promote new offerings, and provide tailored solutions., • Maintain a positive and enthusiastic attitude while working in a team-oriented environment., • Ensure compliance with company policies, procedures, and industry best practices., • Continuously develop expertise in products, technology, and business processes to provide accurate information., • Strive to exceed customer expectations and contribute to a best-in-class customer experience. In this role you will be responsible taking inbound customer service calls for our existing customers providing world class customer service. You will use state of the art contact center technology, sales skills and customer service skills in order to generate interest in new services and capture additional "share of wallet" from the existing customer base. As a highly-trained expert on products, technology and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services and ensure best in class customer experience. You will be one of the best in the business when it comes to inside customer interactions. Therefore, you will need to be a confident, fully engaged, team player, and dedicated to bringing a positive & enthusiastic outlook to work each day. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers All MCI Locations: • Must be authorized to work in the country where the job is based. Subject to the program and location of the position: • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with

Location: Killeen, TX Job Type: Full-Time MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. The call center representative position is a full-time contact center position that combines both inbound customer service and sales. In this role, you will work on behalf of some of the biggest brands in retail, telecommunications, and software to provide business and residential customers with phone support, work to retain unhappy customers, and upsell customers on new products and services. Prior contact center experience isn't required; candidates with a background in customer service industries, such as servers, bartenders, and retail associates, are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. In this role, you will handle outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert on products, technology, and business processes, you will work on behalf of some of the world's most recognized brands. This role requires you to interact with hundreds of customers across the country each week to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. In addition to being an all-around great asset to the team, our entry-level sales representatives are responsible for the following tasks. Key Responsibilities: • Listen to and resolve customer issues., • Utilize systems and technology to complete account management tasks, • Recognize sales opportunities and apply sales skills to upgrade customers, • Explain and position products and processes when interacting with customers, • Appropriately escalate customer dissatisfaction, • Ensure first-call resolution through problem-solving and effective call handling. Wonder if you are a good fit for this position? We provide all new employees with world-class training, so positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning your training knowledge into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of the Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required): • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience All MCI Locations: • Must be authorized to work in the country where the job is based. Subject to the program and location of the position: • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Want an employer that values your contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Join our team and grow with us! We need account receivable specialists to respectfully recover past due consumer accounts. As a recovery professional you will complete our two-week professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals. If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities: • Utilize various contact technology and recovery strategies to locate right parties., • Understand the customers situation and identify best means of payment plan., • Negotiate payment terms with empathy, tact, and professionalism., • Make outbound and receive inbound calls., • Follow all required scripts, policies, and procedures., • Respond effectively to common challenges to collection calls while discussing means of resolving open accounts., • Meet monthly goals and perform other assigned duties., • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes., • Adhere to all attendance and work schedule requirements. Wonder if you are a good fit for this position? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Want an employer that values your contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What you can expect from MCI: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & benefits that fit your life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. MCI helps customers take on their CX and DX challenges differently, creating industry-leading

We are looking for part-time customer service agents to join our rapidly growing team! In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong relationships with customers, fact-find to identify needs while recognizing opportunities to upsell new products and services. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. Schedules vary by site and project; however, we can usually find something that works for everyone. Start your career with our growing team, and with our industry-leading training, you are sure to grow. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender

We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program; however, we can usually find something that works for everyone. This is a great opportunity for you to jumpstart your career, and with our industry-leading training, you are sure to grow. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience, • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local

Here at MCI, we keep things light. We believe our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and energetic environment. Our training will make you an expert in Fortune 500 products and state of the art communications technology. Following a fun, best in class training, you will help customers by offering them product and pricing recommendations. With MCI, you'll earn commission on top of your hourly wage and through daily contests. This is a rare opportunity to share in the vision and success of a growing company. A job that will keep you engaged, smiling and earning more money every year. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. What does someone in this role actually do? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer orders in appropriate systems, • Follow all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Wonder if you are a good fit? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Want an employer that values your contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What you can expect from MCI: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & benefits that fit your life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in

Location: Killeen, TX Position Overview: Customer Service Representative Supporting Commercial And Public Sector Clients Looking for rewarding work, from the safety and comfort of your own home? We are looking for Customer Service Representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and professionally represent some of the most recognizable brands in the world. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. Some On-Site Training Is Required, Up To One Week. Weekend, Night, And Bilingual Agents Enjoy Enhanced Wages. There Are A Wide Variety Of Project Openings Available Representing Some Of The Most Recognizable Brands In The World. Schedules Vary By Site And Program However We Can Usually Find Something That Works For Everyone. This Is An Entry-Level Position That Offers On The Job Paid Training. Compensation Is Commensurate With Experience. While Prior Contact Center Experience Isn't Required, Experience In Customer Service, Tech Support, Inside Sales Or Back-Office Support Is A Plus. What Does A Customer Service Representative Do Every Day? In this role, you will be responsible for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert on products, technology, and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being an all-around great asset to the team, our entry level sales representatives are responsible for the following tasks: • Listen to and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade customers, • Explain and position products and process when interacting with customers, • Appropriately escalate customer dissatisfaction, • Ensure first call resolution through problems solving and effective call handling Wonder If You Are A Good Fit? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Want An Employer That Values Your Contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect From MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits That Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We're seeking enthusiastic Call Center Representatives to support a range of inbound and outbound customer service and sales initiatives. In this role, you'll respond to incoming inquiries, reach out to existing customers to provide support, and promote new products and services. Opportunities are available across various projects, including government programs and some of the world's most recognized brands. We're looking for individuals with strong communication skills, a positive attitude, and a commitment to reliability and continuous learning. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound calls with professionalism and courtesy, • Resolve customer issues efficiently, aiming for first-call resolution, • Research and retrieve information across systems to support customer needs, • Accurately document customer interactions and process claims, • Guide customers through options to find the best solutions, • Use training and resources to answer questions while adhering to scripts and policies, • Maintain confidentiality and handle sensitive information appropriately, • Escalate complex issues to the appropriate team members when necessary, • Participate in training sessions and stay current on updates and procedures, • Follow attendance and scheduling requirements consistently We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications: • Minimum age of 18, • High school diploma or equivalent, • Strong written and verbal communication skills, • Typing speed of at least 20 words per minute, • Basic proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Dependable and punctual with excellent time management, • Problem-solving and conflict resolution skills, • Customer-focused mindset with empathy and patience, • Ability to multitask and work independently, • Team-oriented with a collaborative spirit, • Comfortable in a dynamic, fast-paced environment All MCI Locations: • Must be authorized to work in the country where the job is based. Subject to the program and location of the position: • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Want an Employer that Values Your Contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. MCI helps customers take on their

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring an experienced and customer-driven Call Center Representative to join our team in Killeen. This Call Center Representative role is ideal for individuals who enjoy working in a fast-paced environment and are committed to delivering outstanding customer support. As a Call Center Representative based in Killeen, you will handle inbound and outbound calls, resolve customer inquiries, and provide service that reflects our company's quality standards. If you are searching for a reliable and growth-oriented position, this opportunity may be the right fit for you. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. • Manage high-volume inbound and outbound calls as a Call Center Representative in Killeen, • Provide accurate, timely information on products, services, accounts, and billing, • Resolve customer concerns and escalate complex cases when required, • Achieve call center performance targets, including QA scores, resolution time, and customer satisfaction, • Accurately document all customer interactions in the CRM system, • Follow call scripts, compliance requirements, and all call center procedures, • Identify cross-sell or upsell opportunities when appropriate, • Maintain a professional, empathetic approach with every customer All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • High School Diploma / Grade 12 (required), • 13 years of call center or customer service experience, • Strong verbal and written communication skills, • Ability to multitask and perform in a target-driven environment, • Basic computer skills and experience with CRM or call center tools, • Flexibility to work shifts as needed Nice to Have: • Bilingual or multilingual abilities, • Familiarity with call center platforms such as Salesforce, Zendesk, or Avaya At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for an Inbound Sales Agent to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services., • Listen to customers, understand their needs, and resolve customer issues., • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks., • Accurately document and process customer orders in appropriate systems., • Follow all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes., • Adhere to all attendance and work schedule requirements. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required): • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience All MCI Locations: • Must be authorized to work in the country where the job is based. Subject to the program and location of the position: • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life: MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a persuasive and goal-oriented Sales Representative to join our BPO contact center. You will be responsible for making outbound calls, promoting products or services, and closing sales while maintaining a high level of customer satisfaction. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities: • Make outbound calls to prospective or existing customers., • Present and promote products or services to meet customer needs., • Handle objections and close sales effectively., • Maintain accurate records of calls, leads, and sales in the CRM system., • Meet or exceed daily, weekly, and monthly sales targets., • Follow scripts and compliance guidelines during calls., • Collaborate with team members to improve sales strategies. Wonder if you are a good fit for this position? All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older, • High school diploma or equivalent, • 12 years of sales experience in a contact center or telesales environment., • Excellent communication, persuasion, and negotiation skills., • Ability to work under pressure and meet targets., • Familiarity with sales tools and CRM platforms., • Fluent in English and Spanish All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) Want an employer that values your contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What you can expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be responsible for managing day-to-day operations, driving performance, and ensuring service excellence across client campaigns. If you thrive in a fast-paced setting and have a passion for leadership, we want to hear from you. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities: • Supervise and support a team of contact center agents to meet performance targets and client SLAs., • Monitor real-time operations, manage schedules, and ensure adherence to workforce plans., • Provide coaching, feedback, and performance evaluations to drive continuous improvement., • Handle escalated customer issues and ensure timely resolution., • Collaborate with QA, Training, and Workforce teams to align on goals and improve service delivery., • Analyze performance reports and implement action plans to address gaps., • Foster a positive, high-performance team culture focused on customer satisfaction. Wonder if you are a good fit for this position? All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Diploma or degree in Business, Communications, or a related field (preferred)., • 2+ years of experience in a supervisory role within a BPO or contact center., • Strong leadership, coaching, and communication skills., • Solid understanding of contact center KPIs, tools, and technologies., • Proficiency in Microsoft Office and CRM/contact center platforms., • Ability to work flexible shifts, including weekends or holidays. Want an employer that values your contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What you can expect from MCI: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires,

The Sales Teammate position's primary responsibility is to fulfill our mission statement: "To create the most enjoyable shopping experience possible for our Guests." Additionally, Sales Teammates perform a variety of sales, merchandising, and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities, and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest., • Answer questions regarding the store and its merchandise., • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires., • Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience., • Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team., • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices., • Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)., • Achieve personal sales-per-hour, average sales, and total net sales goals set by Store Management., • Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area., • Help Guests try on or fit merchandise., • Check out and bag purchases., • Prepare merchandise for alterations., • Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity., • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals., • Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card, and guest connect., • Place Special Orders or call other stores to find desired merchandise., • Maintain and build good Guest relationships to develop a client based business., • Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest., • Consistently perform leadership actions and maintain high standards, whether or not the Manager is present., • Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals, and Teammate Recommend., • Create relationships through Guest Loyalty and Guest Preferred., • Maintain a professional and respectful attitude at all times creating a positive floor culture., • Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn., • Stay current on product range., • Work with other Teammates and Guests to identify product improvements, new product ideas, and new product feedback., • Ensure sales floor is consistently sized and new freight is appropriately displayed., • Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs., • Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits., • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations., • Follow all Loss Prevention guidelines, including daily bag and purse checks., • Develop and maintain knowledge of Point of Sale ("POS") procedures., • Understand and execute all policies regarding payments, exchanges, and Loss Prevention practices., • Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers., • Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement., • Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns., • Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner., • Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks., • Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit., • Special projects and other duties as assigned. This job has no supervisory responsibilities. Full-time Benefits Available (after applicable waiting period): • Insurance, • Spending and Savings Accounts, • Paid Time Off, • 401(k) Retirement Plan, • Teammate Discount, • Performance Bonuses, • Leave Options, • Employee Assistance Program No prior experience or training required. The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate. Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Join our team as an Outbound Telecom Sales Agent and start making an impact from day one. If you're energetic, persuasive, and motivated by uncapped earning potential, this is your opportunity to thrive in a fast-paced sales environment. In this role, you will proactively reach out to potential customers, introduce telecom products, and convert leads into sales. You'll be responsible for initiating conversations, building interest, and closing deals through confident and engaging communication. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Conduct high-volume outbound calls to prospective customers • Introduce and promote telecom products, including internet and bundled services, • Capture customer interest quickly and drive the conversation toward a sale, • Handle objections and rejections with resilience and professionalism, • Consistently meet daily and weekly call and sales targets, • Accurately document call outcomes and customer responses, • Follow scripts while maintaining a natural and engaging tone, • Stay up to date on products, promotions, and sales strategies, • Maintain compliance with all policies and regulatory requirements All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • High School Diploma or equivalent, • At least 1 year of outbound sales or call center experience, • Strong persuasion and negotiation skills, • Resilience and ability to handle rejection, • Excellent verbal communication skills, • Ability to work in a high-volume, target-driven environment, • Basic computer literacy and multitasking ability, • Must be authorized to work in the U.S. All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

Location: Killeen, TX Job Type: Full-Time & Part-Time Pay Types: Hourly + Bonus Local Representative: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises No Resume Required, On-site Interview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Wonder If You Are A Good Fit For This Position? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Want An Employer That Values Your Contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect From MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits That Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. The sales job of the year is now hiring! We are looking for part-time telephone sales agents to support various outbound projects. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. This position offers a competitive base wage and lucrative sales commissions and contest incentives. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer orders in appropriate systems, • Follow all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required): • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience All MCI Locations: • Must be authorized to work in the country where the job is based. Subject to the program and location of the position: • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a motivated Outbound Call Center Sales Representative who thrives in a structured, high-energy sales environment. If you enjoy engaging customers, delivering value-driven solutions, and achieving performance goals, this role is for you. You will be responsible for contacting customers, presenting telecom offerings, and closing sales while maintaining quality and compliance standards. This role requires consistency, confidence, and the ability to balance efficiency with customer experience. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities: • Place outbound calls to prospective and existing customers, • Promote telecom services and bundled offerings, • Deliver clear, accurate product and pricing information, • Build rapport quickly and maintain professional communication, • Manage call flow efficiently to maximize productivity, • Meet established KPIs for sales, quality, and call handling, • Record and update customer information accurately in systems, • Follow scripts, compliance guidelines, and quality standards, • Collaborate with team members and leadership to improve performance Wonder If You Are A Good Fit For This Position? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • High School Diploma or equivalent, • 1+ year experience in a call center or sales role, • Strong communication and listening skills, • Ability to work under pressure and meet targets, • Proficiency in basic computer applications, • Ability to multitask while navigating systems, • Reliable attendance and punctuality, • Authorized to work in the U.S. Preferred Qualifications: • Experience in outbound call center sales, • Telecom or subscription-based sales experience, • Familiarity with CRM tools, • Spanish language skills MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. All MCI Locations • Must be authorized to work in the country where the job is based. Subject To The Program And Location Of The Position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

The Management Trainee position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, Management Trainees perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with Store Manager to develop sales, recruiting and leadership skills in order to become a Store Manager. The Management Trainee will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service • Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest, • Answer questions regarding the store and its merchandise, • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires, • Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience, • Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team, • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices, • Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG), • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management, • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals, • Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect., • Maintain and build good Guest relationships to develop a client based business, • Model, encourage and demonstrate leadership in customer service and selling skills, • Consistently perform leadership actions and maintain high standards, whether or not the Manager is present Teammate Recruiting, Training and Development • Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, loss prevention and sales presentation standards on a daily basis, • Motivate Teammates to initiate and complete daily tasks, • Assist Store Manager with coaching and counseling Teammates in accordance with Buckle policies, • Actively recruit for the store and participate in interviewing with Store Manager, • Support Store Manager by setting up all interviews Visual Merchandise Management • Develop skills and educate Teammates to implement, evaluate and create visual displays based on Buckle guidelines, • Responsible for managing product categories such as: denim, shoe, promotions and supplies, • Maintain store standards of excellence at all times, • Ensure sales floor is consistently sized and new freight is appropriately displayed Operations • Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs, • Set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments and reviews, • Review completed Management Trainee assignments with District Manager, • Establish relationships and excellent communication with Area Manager, District Manager and Corporate Office to assist Store Manager in effective operation of the store, • Accurately and efficiently complete store opening and closing procedures according to Buckle procedures, • Implement Buckle developments with the direction of the Store Manager Policies, procedures, organizational changes, merchandise offerings, • Complete register balance and bank deposits accurately, daily and on time, • Adhere to Loss Prevention policies and store key controls at all times, • Confidence in handling returns, exchanges and additional operational and Loss Prevention duties in Store Manager's absence, • Convey feedback to Store Manager with regard to sales and Teammate performance, • Monitor and maintain adequate inventory of supplies, • Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement., • Communicate store repair needs to Store Manager, • Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines, • Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns, • Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner, • Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks. Supervisory and Leadership • Support Store Manager by planning and leading the Team, daily reviewing with Teammates and participation in Team meetings, • Partner with Store Manager to ensure that all OnBoarding new hire paperwork is promptly and accurately completed, • Prepare to be a Store Manager by collaboratively supervising Teammates in their store location with supervision from store management. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, training, reviewing, delegating, scheduling, and leading Teammates, • Act as the Store Manager in their absence, • Ability to travel and cover other Stores within District based on business needs, • Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit., • Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Full-time Benefits Available (after applicable waiting period): • Insurance, • Spending and Savings Accounts, • Paid Time Off, • 401(k) Retirement Plan, • Teammate Discount, • Performance Bonuses, • Leave Options, • Employee Assistance Program Education and/or Experience Bachelor's degree from four-year college or university in relevant field of study preferred; or one to three months related retail experience and/or training; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Objective Qualifications • No visa sponsorship is available, • Ability to operate a motor vehicle and travel, including overnight as required, • Relocation may be required Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established