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Job DescriptionDescription: About Leo Leo is a portfolio of trusted service companies operating under one brand. Our family includes Academy Locksmith, Firstline Lock & Door, First Choice Facilities, Caliber, CLM, Impact, and others - all Powered by Leo. By operating as one team, we invest in our people, systems, and shared ways of working, while continuing to support the local teams and relationships that define our businesses. The result is consistent, reliable service and more opportunity for our people to grow and make an impact. Summary The Account Coordinator works to assist the greater Account Management team with the day-to-day delivery of facilities services to our clients. This role plays an integral part in coordinating with external vendors and overseeing vendor performance to ensure timeliness and quality. The Account Coordinator supports the Account Manager with any functions needed to provide services to our clients as needed. The role is based at our corporate headquarters with travel to client sites as needed. Responsibilities • Serve as direct support for Account Manager, interacting regularly with vendors and clients through telephone, email, and in person, • Source new vendors as needed and coordinate with vendors to schedule appointments and oversee performance, • Aid in facilitation of service requests, • Refer client escalations up to Account Managers to find resolutions as quickly as possible, • Remain current on Company products and services, • Maintain an accurate and current database of vendor and client information, • Build and nurture the subcontractor base that performs service, • Act as a client advocate and work with internal departments to ensure client needs are understood and satisfied, • Proactively engage with subcontractors in different markets to build a strong subcontractor network, • Excellent verbal, written and time-management skills., • Contract negotiation skills., • Ability to work effectively in collaboration across all departments., • Must be productive in a deadline driven work environment., • Proven ability to adapt and be flexible to change., • Excellent critical thinking and problem-solving skills., • Bachelor’s Degree preferred; High School Diploma/GED required, • Industry Experience preferred Requirements:

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 73,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. The Learning to Work (LTW) for Transfer Schools Program will provide services to students, ages 15-21 that are over-aged for grade, under-credited, and have spent at least one year in another high school to earn a high school diploma and gain valuable vocational and life skills supports. Using the Primary Person Model, each student will have a Young Adult Career Advisor who will: guide students towards removing barriers toward graduation, engage students in college preparatory activities, provide supportive services, and increase self-direction and self-sufficiency through meaningful career exploration experiences, including subsidized internship placements for 20% of the student population. Position: Internship Placement Specialist Reports To: Supervisor II Location: Brooklyn Academy High School - 832 Marcy Avenue Brooklyn, NY 11216 What The Internship Placement Specialist Does: • Maintain professional relationships with students and student confidentiality., • Develop, create and/or request internship and job opportunities for students (obtain as much information on the position as possible)., • Research and maintain accurate contact data for all existing and prospective employer/Internship contact information., • Regularly initiate contact with potential employers that are seeking interns in the NY Metro area., • Market CAMBA's internship placement services to new and existing employers., • Build and maintain a list of internship openings in various industries., • Share internship openings with other internship developers in the internship shared database system, if you are unable to fill position., • Identify students who meet the qualifications for open positions., • Match students to internships based on their qualifications., • Inform students of the job duties, responsibilities and all appropriate details regarding open positions., • Review students' resumes to ensure professionalism and accuracy and send resumes to potential employers., • Schedule interviews and coordinate between student and hiring manager., • Prepare students for interviews with specific employers including conducting mock interviews., • Facilitate Job Readiness Seminars, pre-placement orientations, and other workshops as needed., • Request feedback from employers regarding students’ interview., • Collect LTW Agreement Forms for each student., • Collect and send all new hire paperwork for each student to Human Resources Department., • Enter student’s internship start/end dates and internship hours worked into database (such as Client Track)., • Make bi-weekly phone calls to employers to ensure that CAMBA's students are satisfactory employees, to resolve problems that may interfere with performance, and to encourage employers to call CAMBA if a problem should arise., • Create narrative case notes regarding student progress at each point of contact using Client Track., • Update Internship bulletin board bi-monthly using creative and innovative methods., • Follow-up with students after interviews to get feedback and establish next steps., • Once a student is hired, periodically request documentation to verify placement and retention., • Create internship timesheet vouchers and submit voucher to payroll bi-weekly., • Visit each internship site at least one time per month to ensure that interns are satisfactory employees., • Participate in case conferences with program staff and students regarding student progress., • Provide ongoing communication with Young Adult Career Advisors concerning students., • Provide all required information for weekly/monthly/quarterly/annual reports., • May update student information (resumes sent, interviews, employment, and retention) in computerized student tracking systems., • Ability to adapt to the culture and environment of a public school., • Ability to effectively present information and respond to questions from employers, students, funders, other organizations, and the general public. Ability to model the interviewing/presentation skills that students are expected to emulate., • Ability to apply concepts such as fractions, decimals and percentages to practical situations., • Ability to define problems, collect data, establish facts, and draw valid conclusions., • To perform this job successfully, an individual must have knowledge of Word Processing software; Spreadsheet software; Internet software and Database software. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR wyZF2OIvff

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening in Brooklyn, NY, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Client Care Specialist is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Client Care Specialist job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Client Care Specialist position in Brooklyn, NY! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Client Care Specialist, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Client Care Specialist job opening! ResponsibilitiesClient Care Specialist job responsibilities include: • Handle patient scheduling, appointments, multi-phone line, • Gather new patient data; keep track of all patient referrals, • Disseminate information to patients; act as a go-between for patients and physicians, • Send and keep a log of all reports sent to doctors, • Collect all payments; insurance verification, • Collect/open mail; distribute mail to proper areas/people, • Send benefits paperwork to billing companies, • Handle all scheduling and ensuing communication, • Answer phones, act as a patient liaison, answer any questions from potential or current patients, • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations, • Collect new patient intake information; track all clinic referrals, • Fax reports to physicians; keep a log of incoming reports, • Verify Insurance and track insurance-covered visits; take copayments, • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company, • Communicate with the office manager and clinicians about scheduling/patient arrivalRequired SkillsClient Care Specialist required skills & qualifications include:, • High school diploma or equivalent, • Valid driver's license and reliable transportation, • Great communicator and multitasker, detail-oriented, • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain, • H.S. graduate or GED certificate, • Up-to-date DL and a dependable vehicle, • Excellent at handling details, communicating and multitasking, • Great demeanor, strong integrity and compassion

Job DescriptionWhy Prizeout At Prizeout, we provide rewards and loyalty solutions that transform how partners engage their customers and help them maximize their financial potential. We keep the user at the center of every decision and we value humility, curiosity, and ownership. We hire people who trust themselves, get things done, and thrive in a fast-moving, collaborative environment. As our team continues to grow, we're looking for a Sr. Manager of Customer Support to lead and scale our partner support function. About This Role The Sr. Manager of Customer Support plays a critical role in shaping the operational foundation of our support organization. This leader will oversee the day-to-day of Support while building scalable systems and processes that elevate the partner and user experience and drive operational excellence. This role blends hands-on Support leadership with systems thinking, cross-functional collaboration, and continuous process improvement. What You'll Do * Be the strategic point of contact for escalated support inquiries, ensuring timely, accurate, and service-oriented responses. * Lead, coach, and develop the Customer Support team through mentorship and clear expectations. * Build and optimize operational workflows using Zendesk’s full product capabilities, (including ticket tagging, automation, and visibility/performance dashboards). * Improve and expand the Help Center to drive self-service adoption and reduce inbound volume. * Lead and implement the AI support chat project, ensuring thoughtful integration into the broader support ecosystem. * Partner cross-functionally with Product, Engineering, and Operations to resolve issues, improve processes, and advocate for partner needs. * Identify trends in support data and translate insights into improvements. * Build strong relationships with internal stakeholders and external partners to ensure alignment and trust. What You'll Bring * 3+ years in Customer Support, Partner Support, or a similar client-facing role (fintech, SaaS, or financial services preferred). * 1-3 years of leadership experience, either managing people or leading complex cross-functional initiatives. * Experience building or optimizing support systems (Zendesk strongly preferred). * Strong operational mindset with the ability to design scalable processes. * Excellent written and verbal communication skills. * Data-driven decision maker who is comfortable analyzing support metrics and performance trends. * Organized, detail-oriented, and comfortable managing multiple priorities simultaneously. * A partner-first mindset with patience, empathy, and a solutions-oriented approach. * Comfortable operating in a fast-growing, evolving environment. Please Note: Must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa. The expected salary range for this position is $95,000 - $110,000, plus an equity component. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSalary: 15.13 CLIENT SERVICES TEAM Short Hills, NJ Reports To: Studio Manager Employment Status: Part Time/Non-Exempt KEY RESPONSIBILITIES • Greet and engage clients in a positive and friendly manner, • Provide the highest level of client/customer service and hospitality to all clients/prospective clients, • Share pricing and class information with prospective clients, • Deliver Megaformer machine demos to new clients, • Complete studio tours with new clients, • Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience, • Ensure complete knowledge of Mariana Tek system, • Assist Management with day-to-day operations of the studio, • Ensure prompt response to studio emails; notify Studio Manager if needed, • Understand SLT product knowledge, policies and procedures for retail operations, • Complete basic Megaformer machine maintenance, • Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience, • Assist in retail inventory at the end of the month, • Complete opening and/or closing checklists, • Perform other studio duties as needed QUALIFICATIONS • Mariana Tek software experience a plus, • Leadership experience a plus, • Must have superior customer service skills, • Must have excellent interpersonal skills and a service-oriented outlook, • Must be highly organized, • Ability to work independently as well as on a team, • Should have a strong ability to communicate clearly with team members, clients and senior management, • Must be able to move and/or lift heavy items, up to 50 lbs. WORK REQUIREMENTS • Must be available to work:, • Minimum of three shifts per week; minimum 4 hours each, • Ability to work flexible hours; early morning/late night/ weekends, • Some holidays (open year-round) SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Role Overview: Encoura is hiring students to work as Engagement Ambassadors at the New York University Engagement Center. Engagement Ambassadors conduct meaningful digital and traditional interactions with alumni, parents, and friends. The part-time Engagement Ambassador may contact prospects using text, video, or phone while conducting themselves as a professional representative of one of Encoura's partner institutions. Engagement Ambassadors can gain experience in marketing, networking, fundraising and sales negotiations while working at the Engagement Center. If you're looking for a rewarding part-time position that boosts your resume and communication skills, see below to learn more and apply today! A Day in the Life: • Contact donors and prospects to collect donations, verify information, and share institutional updates., • Capable of following a script when reaching out to prospects., • Accurately enter data into our computer system., • Meet or exceed goals as outlined by your manager., • Work a minimum number of 3 shifts each week (10.5 hrs per week)., • Current student at New York University., • Demonstrated strong command of English (both verbal and written)., • Capable of effectively communicating with a variety of individuals., • Working knowledge of Microsoft Office., • Must be able to operate in an office setting and routinely use standard office equipment such as computers, phones, etc., • Must be able to work in an environment where the noise level is moderate. Center Hours: • Monday - Thursday 5:00 - 8:30 pm Eastern Time (ET) NYU Phonathon (Engagement Center) - located on the lower level 110 E 14th St. New York, NY 10003 Questions - reach out to: Alexandra O'Sullivan Engagement Center Manager 212-998-6881 About Us Encoura's mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success. Encoura's expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation's largest free college and career planning program used by millions of high school students and educators nationwide. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S. Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team. Applicants from California, please review the CA HR Privacy Notice. To review our privacy policy, please click this link:

Job DescriptionJob Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role We’re seeking a proactive and driven Customer Success Manager (CSM) to join our Commercial Customer Success team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the MM market across the US. As a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in the Americas. Responsibilities • Product Expertise: Deeply understand Canary’s products, both current and future, to effectively communicate their value and impact to clients, • Client Onboarding: Lead all aspects of the onboarding process, including collecting client requirements, conducting webinars, and completing initial account setup to ensure a smooth and efficient start, • Drive Customer Value: Partner with clients to understand their goals, demonstrate how Canary’s solutions address their needs, and minimize time-to-value, • Relationship Management: Build and maintain strong relationships with key stakeholders, identifying pain points and opportunities for growth. Collaborate with Sales to close expansion opportunities and communicate client feedback to inform the product roadmap, • Portfolio Growth: Own a book of business and proactively identify growth opportunities, partnering with Sales to expand the book of business, • Strategic Insight: Act as a trusted advisor, identifying and resolving client challenges while ensuring alignment with Canary’s goalsQualifications, • Bachelor's degree (BS/BA)., • 2-3 years of proven experience in account management or customer success, preferably within a B2B SaaS environment., • Strong understanding of customer success methodologies and best practices., • Excellent communication abilities and presentation skills, capable of building trust and rapport with diverse stakeholders., • Ability to manage multiple accounts simultaneously and prioritize tasks effectively., • Proactive and results-oriented with a strong customer-centric approach., • Proven track record of working with clients through complex technical challenges., • Collaborative nature, adept at working with cross-functional teams including Product, Marketing, Sales, and Operations., • Confidence, charisma, and the ability to seize opportunities to drive growth and success., • Proficiency with technology and adaptability to dynamic environments. Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in San Francisco! As a Senior Customer Success Manager you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. What you'll do: • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Work with the Implementation Manager during implementation to understand customer's success criteria and system configuration, • Partner with customers to build out a customer journey to help them reach their business goals, • Build post-implementation programs for enterprise and strategic accounts to ensure strong adoption plans for current customer employees and their new hires, • Produce and deliver web-based and in-person training sessions and strategic reviews for customers, • Field phone and email-based support inquiries from customers, • Work cross-functionally with Dealpath's Sales, Marketing, Product, and Leadership teams to relay customer feedback, develop case studies, and resolve product escalations, • Be an advocate and leader for innovating Customer Success processes and how we support large teams at scaleRequired Qualifications, • A curious and self-motivated team player, ready to embrace a fast paced, high-growth environment, • Product-focused; you enjoy and feel challenged mastering new software, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Bachelor's degree or higher, • 4-7 years of customer success, account management, and/or commercial real estate experience, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google Sheets, • Commercial real estate background, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $100,000–$120,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $125,000–$150,000., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and is expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Our client, a 45-lawyer boutique law firm in Midtown Manhattan, is seeking a Corporate Associate (2–5 years) to join its growing corporate practice. The firm represents closely held businesses, founders, private investors, and hedge fund clients on a mix of transactional, fund-related, and day-to-day corporate matters. This role offers the opportunity to work closely with a senior partner on a wide range of matters including middle-market M&A, private equity-style transactions, and hedge fund and private investment structures. The associate will take on meaningful responsibility from day one, often preparing first drafts of key corporate documents and helping manage transactions and client relationships. The practice combines deal work with ongoing strategic counseling for clients, including hedge funds and closely held companies, making it an excellent platform for an associate who wants to develop a broad corporate skillset while gaining direct partner mentorship. • Hybrid schedule (4 days in office) with an approximately 1800 hour billable target., • Base salary expected to be around $200,000-$300,000, depending on experience. Responsibilities • Support mergers, acquisitions, and private investment transactions, including drafting and negotiating transaction documents, • Prepare first drafts of key deal documents such as asset and stock purchase agreements and related ancillary agreements, • Assist with private fund and investment vehicle formations, including preparation of Private Placement Memoranda, Subscription Agreements, and related documentation, • Draft governance and organizational documents such as operating agreements, side letters, and corporate resolutions, • Support hedge fund and investment manager clients with ongoing corporate and operational matters (e.g., entity formation, subsidiary structures, brokerage relationships), • Assist with financing transactions and related documentation, • Work closely with partners, clients, and advisors to track deal issues and help manage transaction execution Required Qualifications • J.D. with strong academic credentials, • Active bar membership in good standing, • 2–6 years of corporate transactional experience at a law firm or comparable practice, • Experience drafting transaction documents for mergers, acquisitions, or private investment transactions, • Familiarity with private fund structures or fund offering documents (e.g., PPMs, subscription agreements) is strongly preferred, • Finance background (e.g., undergraduate finance major or JD/MBA) is a plus but not required, • Training at an AmLaw or comparable firm preferred, • Strong drafting, analytical, and organizational skills, • Interest in developing a broad corporate practice and taking on increasing responsibility in a lean, collaborative environment If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Our teams, comprised of subject matter experts, develop an interest in your preferences and goals and we act as an advisor for your career advancement. Solomon Page has an extensive network of established clients which allows us to present opportunities that are well-suited to your respective goals and needs – this specialized approach sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: ___ and connect with us on ___, and ___. Opportunity Awaits.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleAs a Customer Success Manager, Global Strategic Brands you will serve as the strategic owner of Canary’s largest and most complex enterprise hotel groups. You will quarterback across deployments, expansions, and adoption initiatives—ensuring that Canary delivers measurable value and becomes a long-term strategic partner to our enterprise customers. You will collaborate closely with the Implementation Manager (responsible for deployment and integrations) and Enterprise Sales (responsible for expansion and new product revenue). Your role is to align these work streams to customer goals, foster strong executive relationships, and drive long-term account success.Responsibilities • Serve as the strategic owner of assigned global straetgic accounts, maintaining long-term executive and operational relationships., • Quarterback across work streams, coordinating with the Implementation Manager (deployments) and Sales (expansions)., • Lead strategic account planning: develop success plans tied to brand-level outcomes and property-level adoption., • Conduct regular executive business reviews, providing insights, surfacing risks, and identifying opportunities for deeper partnership., • Ensure smooth transitions from deployment to adoption by partnering with the Implementation Manager., • Monitor product usage and adoption across large portfolios; intervene to mitigate risks and drive outcomes., • Partner with Sales to uncover and execute expansion opportunities, ensuring seamless customer experience through the sales cycle., • Advocate for customer needs internally by partnering with Product, Engineering, and Support teams to influence roadmap and resolve escalations., • Promote customer advocacy, transforming satisfied brands into champions of Canary.Qualifications, • BA/BS degree., • 5+ years in Enterprise Customer Success, Account Management, or Strategic Consulting—preferably in hospitality technology or SaaS., • Proven ability to manage complex, multi-stakeholder enterprise accounts., • Strong executive communication skills with the ability to influence C-level stakeholders., • Experience in strategic planning and account growth within global or multi-property enterprises., • Collaborative mindset, with proven ability to work cross-functionally with technical and commercial counterparts., • Strong problem-solving skills and ability to manage competing priorities in fast-paced environments. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Program Overview CAMBA’s Resources for Inclusive Support and Empowerment (RISE) Program aims to reduce transmission of HIV, with a focus on men who have sex with men of color (MSMoC), including those who identify as transgender or gender nonconforming (TGNC). RISE will address health promotion through social media campaigns for MSMoC with messages about relevant health issues and preventive health strategies. RISE will also address the social determinant of health (SDOH) social isolation by creating safe, positive spaces for MSMoC to develop meaningful social connections and benefit from the support of peers in overcoming emotional, social, and health issues. The program will conduct support groups for specific LGBTQIA+ populations and host public events open to all LGBTQIA+ individuals in the community. Lastly, RISE will navigate clients to LGBTQIA+-friendly resources in the community with a focus on HIV prevention and legal services that address domestic violence, workplace discrimination or harassment, housing discrimination, and tenancy issues. RISE will provide services to 450 participants. Position: Bilingual (Spanish) Client Advocate Reports To: Assistant Program Manager Location: 1259 Flatbush Ave. What The Client Advocate Does: • Plan, coordinate and facilitate social/peer support events, including group facilitation for clients., • Prepare marketing materials for the program., • Conduct outreach activities at high-risk venues to market the program in order to recruit new clients and reengage former clients., • Develop action plans with clients enrolled in navigation or support services, • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization, • In collaboration with program staff, work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Contact clients via telephone, mail and/or face-to-face home and office visits to ensure adherence to program, and document via progress notes., • Escort clients to appointments (educational, medical, social service, etc.)., • Provide all required information for weekly/monthly/quarterly/annual reports., • Create and maintain client files and make copies of all client documents., • Prescreen clients over the telephone for eligibility and may schedule intake appointments., • Assist clients in completing all CAMBA intake applications and forms., • Schedule appointments for client with referral organizations., • Input client data and client progress information into automated database., • Two (2) years of relevant experience, preferably in a mid-sized (250+ employees) organization., • Good written & verbal communication., • Computer literacy in Microsoft Office Suite, • Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues., • Experience and/or comfort conducting online outreach via social media and dating/ ”hook-up” apps and websites. • Bi-lingual English/Spanish preferred. Compensation: $43,000 annually Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR 3gYNej8anp

Job Description At Reltio®, we believe data should fuel business success. Reltio's AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain Data Unification, and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Connected Data Platform™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native Data Unification capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success. We embrace our differences and are "Better Together" as One Reltio. We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We "Own It". Every day, we innovate and evolve, so that today is "Always Better Than Yesterday". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk! Job Summary: The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. You will serve as the primary post-sale point of contact after implementation and use in-depth knowledge of the products being sold, the customer industry and/or business processes, and technical expertise to facilitate adoption and utilization of Reltio products. You will inspire and guide customers towards meeting their goals through delivering unified, interoperable data to their business. As a CSM at Reltio, you will be the champion of our customers, building and maintaining strong relationships to ensure their success on our platform and the retention and growth of our customer base. Job Duties and Responsibilities: • Account management for large enterprise customers to help them gain value from Reltio as measured by retention, adoption, growth, and customer advocacy., • Provide required visibility into Customer health by identifying adoption opportunities and retention risk to align internal teams around customer's success., • Build a comprehensive understanding of customers' business goals and objectives, crafting a strategic success plan that aligns with and supports the achievement of those goals, • Document and review the success plan, provide guidance on the customer journey and use a consultative approach to help customers achieve their goals, • Hold and grow a trusted advisor relationship with customer sponsors to such that all activities are closely aligned with the customer's business case, strategy and goals allowing the full potential of the Reltio solutions to be realized., • Track, report, and benchmark all milestone related adoption activities such that the overall success of the customer's initiative can be closely monitored including visibility to the executive sponsors., • Actively promote all current products the customer has licensed while identifying additional opportunities to showcase additional features, products and services., • Demonstrate product features beyond central functionality to help the customer achieve specific business results and maximum value, • Recommends specific solutions to achieve the customer's desired result that align with best practices of the product and industry., • Design metrics and measures in order to measure ROI on the company's products by the customer., • Timely data capture and documentation within internal applications to ensure data driven decisions are being made to proactively identify adoption and retention risk., • Work closely with the sales team to identify and pursue upsell and cross-sell opportunities, foster synergy, create alignment and collaborate on the creation of customer value., • Partner with extended customer-facing account teams to develop strategic and technical plans that help customers achieve their business objectives. Manage the execution of these plans including the tracking of objectives, stakeholders, milestones, risks and metrics., • Work with Marketing teams to boost customer advocacy and develop case studies., • Facilitate and lead customer meetings with an agenda driven prescriptive approach to capture and measure their outcomes and value using our product., • Bachelor's degree or equivalent experience;, • Minimum 5 years relevant work experience as a Technical CSM, Technical Account Manager or Success Architect in Enterprise Software space, • Deep knowledge of cloud software solutions, master data management, data governance, data quality and analytics concepts, architecture and use cases., • Ability to apply experience and deep industry knowledge to understand and navigate a customer's decision-making process, goals, strategies, and business objectives, • Ability to build consultative effectiveness and establish trust with internal and external customers, • Ability to clearly articulate and quantify the business value that the solution delivers, as well as the specific business problems it addresses., • Possess strong presentation, verbal and written communication skills and command credibility with senior executives, • Previous experience and expertise in data management consulting or solutioning, • Previous experience and expertise in software architecture and understanding how applications fit together within a customer's ecosystem., • Proven effectiveness at leading and facilitating executive meetings and workshops, • Previous Reltio Experience, • Reltio Certifications, • MBA or advanced degree At Reltio, we take a market-based approach to pay and consider a range of factors. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and other business considerations. Please note that the individual total compensation for this position will be determined at the Company's sole discretion using the factors noted. Reltio's current market range for this role is $121,000 - $240,000 Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range$121,000—$240,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Job Description Job Description: Client Service Manager We are seeking a proactive and leadership-oriented Client Service Manager to oversee office operations across our client locations. The ideal candidate will not only manage day-to-day mailroom, print production, and inventory workflows but also lead the onsite team, optimize operational processes, and ensure a high standard of service delivery. This role is perfect for a hands-on leader who enjoys balancing physical logistics with administrative oversight and team development. Key Responsibilities Leadership & Site Management: • Team Oversight: Lead and mentor Client Service Associates, ensuring all daily tasks are completed accurately and on schedule., • Operational Continuity: Manage scheduling and staffing; must be willing to train staff at both locations and provide coverage/oversight as needed., • Environment: Maintain a professional presence in an open-plan office; must be comfortable working in proximity to animals (dogs and cats). Logistics & Mailroom Operations: • Workflow Management: Oversee the processing of all outgoing shipments (FedEx/other carriers) and large-scale bulk mailings., • Infrastructure: Supervise the receipt and distribution of mail; ensure the safe and efficient use of equipment, including Power Pallet Jacks., • Strategic Logistics: Coordinate bulk deliveries and streamline distribution routes between client sites. Print & Fleet Management: • Quality Control: Manage the queue for print and reprographics requests, ensuring high-quality output and timely delivery., • Maintenance: Act as the primary point of contact for printer fleet service requests, monitoring uptime and vendor performance. Inventory & Supply Strategy: • Pantry & Office Supplies: Oversee scheduled pantry sweeps and restocking protocols., • Procurement: Manage inventory records and formalize the reordering process., • Reporting: Provide written replenishment reports and budget recommendations to the executive team. General Office Support: • Event Coordination: Lead the setup and organization of office events and furniture reconfigurations., • Physical Requirements: Safely lift and move boxes weighing up to 40 lbs and train staff on proper lifting techniques. Requirements • Experience: Previous experience in inventory management, print production, or mailroom operations, preferably in a supervisory capacity., • Technical Proficiency: Strong skills in Microsoft Excel and Word for spreadsheet creation, document preparation, and data tracking., • Communication: Excellent written and verbal communication skills for reporting and collaborating with all levels of management., • Physical Capability: Ability to lift and move up to 40 lbs and remain active throughout the workday., • Adaptability: Proven ability to juggle shifting priorities, manage multiple departments, and ensure the team meets all End-of-Day (EOD) goals. Preferred Skills & Attributes • Problem Solver: An innate ability to identify bottlenecks in office operations and implement solutions., • Detail-Oriented: A high level of precision in record-keeping, note-taking, and paperwork management., • Collaborative Leader: A "lead-by-example" attitude—willing to pitch in on hands-on tasks while maintaining a high-level view of site operations., • Reliability: A dependable professional who understands that team success is a collective effort. Work Environment • Hands-on Leadership: This is an office-based role that balances administrative management with physical tasks and on-the-floor supervision., • Professionalism: Must be comfortable and respectful when interfacing with executive leadership and diverse support staff., • Growth-Minded: Open to acquiring new skillsets and evolving the role as the client's needs expand. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$66,300—$75,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Front Office Agent/Night Audit Relief Reports To: Front Office Management Major Duties and Responsibilities: · Assures that front desk is covered and maintained at all times. · Reviews arrivals and departures for guest preferences to ensure customer satisfaction. · Checks guests in and out of hotel and summons bellman or other assistance if needed. · Provides information and acts as a resource of services to guests or hotel visitors by making restaurant reservations/suggestions, arranging car services, giving directions, etc. · Responds and acts on guests complaints, service or security problems. · Checks for proper functioning of alarms and cameras. · Reviews logbook for any actions or messages passed on by previous shift. · Performs switchboard responsibilities ensuring that all calls are answered, and all wake up calls are delivered in a timely fashion according to Pestana standards. · Ensures proper backup is attached to the corresponding folios. · Monitors and ensures that security officers perform responsibilities as required. · Ensures that all guest charges are posted accurately to the guest folios. · Runs and verifies pre-audit steps to ensure final update accuracy. · Reviews the room rate variance report and checks for obvious or questionable rates. · Investigates questions and corrects if errors found. · Balances all credit card and direct bill payments before transferring to city ledger. · Ensures all interfaces are operational. · Generates direct billing statements. · Prints out statements of all bills transferred to city ledger. · Packages all night audit backup material for review by the hotel accountant. · Passes on any information gathered during the audit that may be of significance to the hotel accountant via e-mail. · Handles guest complaints and resolves all guest issues resulting in win-win outcomes. · Prints and labels registration cards for next day's arrivals. · Monitors present day availability and house count and take appropriate action as needed. · Familiar with crisis manual and be able to put into action as needed. · Prints reports for start of the business day, for the General Manager, Front Desk and Housekeeping. · Maintains and accounts for assigned cash bank and front office cash record. · Prepares a bank count sheet for manager. · Understands the Pestana product and brand identity and upholds all service procedures and communication standards as outlined by brand Standard Operating Procedures. · Trains on and executes all applicable Pestana Standard Operating Procedures. · Performs miscellaneous duties as required. Experience and Qualifications: Essential: · Proficiency in Opera PMS/Opera Cloud PMS. · Night Audit experience (preferred). · Previous Hotel Front Desk experience. · Proven team player with a high level of energy and motivation. · Results oriented. · Fire Safety Certified (preferred). · High School diploma. Job Type: Full-time Pay: $24.91 Benefits: • 401(k), • Employee discount, • Health insurance, • 8 hour shift, • Day shift, • Holidays, • Night shift

Job DescriptionCompany Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description Purpose Describe the primary goals, objectives or functions or outputs of this position. This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. Responsibilities List up to 10 main responsibilities for the job. Include information about the accountability and scope. • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives., • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers, • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performanceQualifications Qualifications List required and preferred qualifications (up to 10). Include education, skills and experience. • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proven track record of leadership success and solid presentation skills. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities., • Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment., • Preferred: Proven track record of success in sales performance within respective therapeutic areas., • Preferred: Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred., • Preferred: Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders, • Preferred: English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and, • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job DescriptionCompany Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. Responsibilities • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives., • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers, • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performanceQualifications Qualifications • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proven track record of leadership success and solid presentation skills. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities., • Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment., • Preferred: Proven track record of success in sales performance within respective therapeutic areas., • Preferred: Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred., • Preferred: Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders, • Preferred: English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and, • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role atthe time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors includinggeographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested,and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to aparticular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion,consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job Description This role is at the front line of VTS's growth engine. In this expanded version of a traditional SDR role, you're cultivating relationships and ensuring long-term customer value. You will help identify and engage users of our Activate platform with the aim to increase their adoption of our product. Leveraging data-driven workflows and senior leadership strategies, you'll generate pipeline at scale, test new go-to-market strategies, and provide critical insights back to the sales and marketing teams. Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. What you can expect as a Customer Success Manager: At VTS, you'll be joining a high-impact, lean team partnering in activating new revenue streams. You'll: • Drive Strategic Customer Relationships: Form lasting relationships with both property teams and senior decision makers across the country. You will be instrumental in nurturing these connections from initial contact through engagement, serving as a critical touchpoint for ongoing success., • Ensure Platform Adoption and Value: Proactively engage to monitor product utilization and ensure high adoption rates. Work independently with property teams on issues to achieve resolution. Take a prospect's vision of their tenant experience goals and work closely with them to develop a viable plan to achieve their goals, • Leverage Engagement Data for Growth: Utilize data to automate busywork so you can focus on connection, enablement and experimenting with strategies to drive growth. This includes tracking customer engagement metrics to provide critical insights and proactively identifying key upsell and expansion opportunities within managed accounts. This role demands a self-starter who is driven by goals and thrives in a complex, fast-paced environment. • Self-Starter Characteristics: You are curious, coachable, and ready to dive headfirst into a fast-paced, goal-driven environment. Your mindset and hustle matter most, demonstrating the initiative required to manage accounts and opportunities independently., • Data-Forward Approach: You embrace new tools and want to learn how to use data to work smarter and faster, understanding how to interpret engagement metrics to inform actions., • Proven success driving pipeline generation or customer satisfaction., • You thrive on structure, love hitting goals, and excited to be part of a team that's building something big., • Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!, • Be Customer Obsessed - We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!, • Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!, • Move as One - We work in an open floor plan to promote cross-functional collaboration., • Take Ownership - Be an owner of the company you're building with our equity packages. With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. VTS maintains offices in New York, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay Transparency At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $100,000 and $125,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. There is a bonus structure for the position that will bring the OTE (on target earnings) to $110,000 - $137,500 depending on the base salary agreed upon and achievement to goals. EEO Guidelines VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at Privacy Policy

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. Sourgum is seeking a dynamic and driven individual to join our team as a Customer Success Manager. The ideal candidate will work closely with our Account Executive team to maintain and expand relationships with our clients. This role requires exceptional communication skills, attention to detail, and a proactive approach to customer service. Your Responsibilities * Collaborate with Account Executives to draft new contracts and renewals, ensuring accuracy and adherence to company policies. * Nurture strong relationships with clients, facilitating effective communication between the vendor relations team, account executive, and clients to address account-related inquiries and concerns. * Monitor service quality and customer satisfaction, addressing any issues promptly and effectively. * Ensure accounts are up to date and in good standing regarding payment, working closely with the finance department to resolve any discrepancies. * Assist Account Executives in gathering information from vendors to relay back to clients, facilitating smooth communication and project coordination. * Provide support to the Account Executive team in various administrative tasks and projects as needed. * Stay informed about industry trends, regulations, and best practices to better serve clients and contribute to the company's growth. * Maintain accurate and up-to-date records for every customer you manage. Requirements * You must be customer obsessed and tech-enabled. * Ability to commute into our Jersey City, NJ office. (3x a week) * Proven experience in account management, customer service, or sales, preferably in a B2B services industry. * Strong communication and interpersonal skills, with the ability to build rapport and trust with clients and internal teams. * Excellent organizational abilities, including time management and prioritization skills. * Proficiency in Google Suite and CRM software (Hubspot) preferred. * Demonstrated problem-solving skills and the ability to work effectively in a fast-paced environment. * Commitment to upholding company values of sustainability, integrity, and excellence. * Bachelor's degree in Business Administration, Marketing, or related field preferred. * Prior experience in the waste & recycling, construction, trucking, or similar industry is a plus. Benefits * Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. * A positive and collaborative work environment with a focus on innovation and sustainability. * Flexible/Unlimited PTO * Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). * Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. * Yearly Personal Development Budget * Opportunities for professional development and career advancement within a growing company. Compensation Range: $60K - $75K

How you'll help us Keep Climbing (overview & key responsibilities) At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. As a Ground Maintenance Mechanic (GMM) in a motorized role, you will be a part of Delta’s Ground Support Equipment team. This opportunity requires 6 months of experience in a vehicle/heavy equipment maintenance environment and an understanding of mechanical, electrical, hydraulic, and pneumatic fields as they apply to industrial powered systems. A GMM (Motorized) performs similar tasks of a semi-skilled vehicle/heavy equipment maintenance mechanic. Summary of responsibilities: • Applies appropriate tooling, equipment, and material to accomplish minor maintenance functions including inspections, minor troubleshooting, repairing, removing, and replacing components on select Ground Support Equipment., • Assists a Lead Ground Maintenance Technician or a Ground Maintenance Technician on motorized equipment as needed., • Consistently prioritizes safety and security of self, others, and personal data., • Embrace diverse people, thinking, and styles., • Possesses a high school diploma, GED, or high school equivalency., • Is at least 18 years of age and has authorization to work in the United States., • Must have a valid driver's license., • Must be proficient in English., • Ability to lift items weighing between 50 and 70 pounds., • Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays., • A detailed understanding of mechanical, electrical, hydraulic, and pneumatic subject areas., • Ability to read, comprehend, and apply information found in technical documents, manuals, and schematics., • Strong communication while working as a team and coordinating repairs with other Delta personnel and outside vendors., • Respond to customers' needs with minimum direction and perform repairs in time-sensitive situations., • Competitive salary, industry-leading profit sharing program, and performance incentives., • 401(k) with generous company contributions up to 9%., • New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)., • In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period., • LGA/JFK employees may be reimbursed up to $250/month for specific transportation expenses through the NYC Transit Reimbursement Program., • 10 paid holidays per calendar year., • Birthing parents are eligible for 12-weeks of paid maternity/parental leave., • Non-birthing parents are eligible for 2-weeks of paid parental leave., • Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits., • Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages., • Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health., • Domestic and International space-available flight privileges for employees and eligible family members., • Career development programs to achieve your long-term career goals., • World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint., • Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies., • Recognition rewards and awards through the platform Unstoppable Together., • Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Senior Manager, Student Success, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 5-8+ years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • You've managed a small team of full-time employees (2–3 people) and know what it means to hire, coach, and develop others — but you're still hungry to grow as a leader yourself, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Student Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionPosition Title: APPI (Adolescent Pregnancy Prevention Intervention) Specialist – School Based Youth Services Program Reports To: Program Manager of SBYSP Broad Function: This position is responsible for supporting The Imani Center’s SBYSP program goals to help youth successfully navigate their adolescent years and graduate healthy and drug-free without becoming a teen parent. The program integrates sex education, counseling and related supports to reduce teen birth rates. I. CORE VALUES: 3. Works from a strengths-based perspective., 5. Recognizes that consumers come first and responds to consumers appropriately. II. PROFESSIONALISM: 1. Values and participates in the Team as a proactive member., 2. Respects others’ professional opinions and tolerates a range of feelings., 3. Able to give and receive constructive criticism., 4. Willing to take on extra work when needed (i.e. when there is a vacancy)., 5. Performs required tasks according to the program philosophy, policies and procedures., 12. Is punctual for client appointments, meetings, etc., 13. Meets program productivity requirements. III. SUPERVISION: 1. Attends supervision consistently and comes prepared., 2. Provides relevant updates regarding client progress., 3. Consults supervisor when uncertain and when managing high-risk situations., 4. Documents supervision., 5. Able to receive feedback and to learn from it. IV. APPI Specialist Responsibilities: 5. Provide mentorship, educational support and resources to help young people reach their goals., 9. Attend agency, school, and local committee meetings., 12. Assist Team in planning for and supervising summer programming., 13. Assist Team in annual QI Project., 14. Completes documentation according to agency clinical documentation timelines., 15. Tolerates a range of feelings, affects, and personal presentation without judgment., 16. Expense receipts, compliance and productivity reports, time and attendance sheets. SPECIFICATIONS: Education/Certification: MSW, MS, MA or the equivalent in a social service-related field with experience working with adolescents. The APPI Coordinator attends a minimum of two (2) professional development opportunities pertaining to adolescent development and the delivery of services. Experience: Required: Experience delivering supportive services around sex education to adolescents. Experience with diverse populations in an urban setting. Preferred: Experience working with adolescents in a high school setting. Knowledge: Knowledge of adolescent development. Knowledge of community resources, social service and mental health systems. Knowledge of appropriate interventions for adolescents and group processes. Skills and Abilities:. Ability to engage adolescents in individual and group settings to mobilize individual strengths. Ability to provide or refer consumers’ assistance in obtaining concrete services. Ability to work with hard to reach or resistant consumers. Strong written and oral communication skills. Ability to create a warm, collaborative, non-judgmental therapeutic atmosphere. Ability to set limits and appropriate boundaries with consumers. Willingness to work with individuals from diverse backgrounds. Strong written and oral communication skills. Ability to work professionally and collaboratively on a multi-disciplinary team. Professional Characteristics: open, warm, empathic, attentive listener, self-aware, ethical, creative, organized, flexible, open to criticism, patient, responsible, able to work independently, mature, self-motivated, dedicated, enthusiastic, willing to take on additional tasks and responsibilities, interested in seeking additional training and skills. Salary : $42,000 Vacation & Benefits: • Vacation: As a full-time employee working generally 35 hours per week, you will be eligible to participate in the Family Connections group benefit plans. Benefits include medical, dental, life insurance, long term disability, retirement plans, and additional supplementary benefits. Yes, you can elect to not enroll into these benefits. You will also be eligible to accrue vacation, personal, and sick days in addition to 12 paid holidays, and summer wellness Fridays., • Physical demands may include standing, bending, reaching, squatting, kneeling, and lifting up to or in excess of 50 pounds. Family Connections is an Equal Employment Opportunity Employer committed to excellence. Employment offers are made on the basis of qualifications and without regard to race, sex, religion, national or ethnic origin, disability, age veteran status, or sexual orientation or other protected classes under the State and Federal law. Family Connections participates in E-Verify and will provide the federal government with information from each new employee’s Form I-9 to confirm authorization to work in the United States. Candidates must be authorized to work in the United States and eligible for full‑time employment on a W‑2 basis. This role must be performed in a manner that is fully compliant with all applicable federal, state, and local employment laws, including those of the State of New Jersey. C2C, 1099, or other non‑W‑2 arrangements are not eligible for consideration. Powered by JazzHR rnSZILa1RW

Job Description Travel: *** Willingness to travel locally (~20%) Salary: $75,000 - $85,000 / year Other Forms of Compensation: Yearly Bonus Opportunity & Co. Car Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come grow with us. We are Canteen. Position Summary: The Manager, Customer Experience plays a critical role within Coffee Distributing Company’s (CDC) Account Management Team, leading strategic efforts to grow and retain CDC Direct business. Duties include driving customer satisfaction, team development, client retention, and operational excellence across key markets. Key Responsibilities: Leadership & Strategy • Drive performance of the Direct Account Management team by leading Account and Associate Account Managers to strengthen customer retention and accelerate growth, • Build and maintain relationships with CDC’s key customers across NY, NJ, and CT, • Enhance the operating model incorporating success metrics, such as Client Health and Satisfaction, resulting in consistent and exception customer experiences, • Collaborate with CDC leadership and departments to promote transparency and continuous improvement Team Development • Champion corporate initiatives, fostering a culture of accountability and hospitality, • Promote diversity, equity, and inclusion across the Direct Account Management function, • Conduct annual performance reviews, providing coaching and career mapping Financial & Operational Insight • Analyze business metrics and trends to inform retention strategies, • Link customer experience improvements to measurable business outcomes Preferred Qualifications: • Bachelor’s degree or equivalent experience, • 4+ years of progressive leadership experience in account management and/or customer service, • Proven success in business growth and retention, • Strong communication, presentation, and interpersonal skills, • Ability to prioritize, multitask, and adapt in an agile environment, • Adapt easily to new and proprietary technologies, • Willingness to travel locally (~20%) Apply to Canteen today! Canteen is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Associates at Canteen are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Certain positions may require Florida Level 2 background screening. Details: Req ID: 1517867 Canteen Leticia Pinon

Job DescriptionSalary: $24.04-$26.44 per hour PRIMARY FUNCTION To support and assist the Bids & Post-Sale Services Manager with all Bids tasks in the lead up to and during each auction, and continue assisting successful clients as part of the Post-Sale Services team. Cooperate with global Client Operations teams to support best practices, ensure consistent client experience, and achieve global alignment in service strategy and technology applications. Phillips values a workforce with a wide variety of experiences, backgrounds and skills, so we encourage you to apply even if you do not meet all of the qualifications. DUTIES AND RESPONSIBILITIES • Work closely with the Bids & Post-Sale Services Manager to ensure smooth operation of the Bids Department in New York;, • Receive phone calls and e-mails for the Bids Department, responding to basic questions in a polite, professional, and timely manner;, • Register telephone and absentee bids upon submission for sales in all regions;, • Check bidder registrations against the database to ensure records are accurate; updating and following up as needed;, • Manage multiple online bidding systems and platforms, requesting additional information and registering bidders as necessary;, • Create new accounts in the database for new bidders wherever necessary, adhering to Phillipss common practices., • Assist with auction room staffing;, • Organise all registered phone bids and allocate appropriately to Phillipss staff on auction day;, • Troubleshoot problems for both clients and colleagues as the sale progresses;, • Liaise with specialist departments prior to the sale to provide information on bidders and interest levels;, • Assist with Bids specific post-sale tasks, including bidder reports as necessary;, • Work as part of the Post-Sale Services team assisting clients with purchases after each auction in New York and for global sales, as required, facilitating a seamless end-to-end bidding and buying experience;, • Send out invoices to successful clients;, • Liaise with third parties to gather shipping quotes - book or schedule shipments as required;, • Liaise with internal Shipping and Client Accounts teams to track payments and deliveries;, • Assist clients with shipping procedures and unfamiliar payment/finance processes;, • Assist the Bids & Post-Sale Services Manager with sale status updates and settlement reports for the Specialist teams;, • Additional responsibilities and expanded duties as identified and assigned by the Bids & Post-Sale Services Manager. PROFESSIONAL SKILLS AND EXPERIENCE • Previous bids/auction experience preferred, • Foreign languages: desirable, • Intermediate knowledge of Microsoft Excel: desirable EDUCATION AND TRAINING • Art industry background desirable PERSONAL ATTRIBUTES • Ability to work to strict deadlines and in high pressure situations., • Ability to deal effectively and efficiently with multiple tasks., • Excellent organisation skills., • Strong attention to detail., • Ability to communicate in a professional manner with a wide variety of people including superior written and spoken communication., • Ability to prioritise effectively and adjust as necessary., • Ability to work as part of a team and individually on own initiative., • Ability to learn Phillipss internal processes and systems., • Computer literate., • Flexibility to work evenings and weekends as required. WORKING CONDITIONS • Work primarily undertaken in our Park Avenue premises, with the opportunity to work remotely from home. ADDITIONAL INFORMATION • The hourly pay range for the role is $24.04-$26.44 per hour.

Job Description ABOUT VILEBREQUIN Founded in St. Tropez in 1971, Vilebrequin is a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long. YOUR OPPORTUNITY Your opportunity to join a dynamic team where every day feels like a holiday awaits! The role of the Client Advisor at Vilebrequin is at the core of our brand as they continue to safeguard the growth and longevity of our brand through cultivating and strengthening client relationships. As a Client Advisor at Vilebrequin, you are tasked with understanding the mindset of the Vilebrequin brand and bringing it to life each day. As Brand Ambassadors, you help engage clients in the discovery of our heritage through storytelling and creating enthusiasm for the Vilebrequin collections. You will aid in transforming a customer’s store visit into a memorable luxury shopping experience. This position is onsite at the specified location and will report to the Store Manager. YOUR IMPACT Create a Welcoming Environment • Immediately welcome customers and proactively offer assistance., • Provide a dynamic service presence to each location., • Skilled at asking appropriate questions to identify a customer’s needs in order to effectively provide them with guidance., • Knowledgeable of store layout,current merchandise assortment, and ability to direct customers to the appropriate area., • Help foster a welcoming, fun, encouraging and energetic customer environment., • Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince., • Deliver luxury clienteling to provide the best customer experience, both in-store and digitally., • Study and communicate collection details while assisting clients., • Ensure the customer wish list is always current with customers being notified when product arrives., • Exceed individual Key Performance Indicator (KPI) targets: ADS, UPT, Email Capture, Name Attachment Rate,Women’s Sales, and Top to Bottom by delivering top-tier customer service., • Adhere to all corporate customer service policies., • Demonstrate effective communication with customers, coworkers, and managers., • Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards., • Execute correct POS processes including proper cash handling and opening/closing the registers., • Adhere to all operational policies and procedures., • Safeguard company property, including key holding., • Maintain standards of cleanliness and organization., • Demonstrate a high level of energy and the ability to multi-task in a fast-paced environment. Education: • High School Diploma/Equivalency Required., • Desire to work in a retail setting, with a focus on sales, • Passion for luxury product with an appreciation for design, • Entrepreneurial spirit, • A professional, welcoming character and presentation, • Ability to generate customer delight, • Client-oriented with an excellent sense of service quality (go the extra mile spirit), • Excellent communication skills, • Strong attention to detail, • “Win together” mentality, • Ability to work autonomously, • Strong problem-solving skills, • Displays strong organizational skills and follow-through, • Technologically savvy Essential Physical Requirements • Lift and/or move up to approximately 50 pounds frequently, • Bending/stooping/kneeling required-frequently, • Climbing ladders – occasionally We offer a comprehensive range of benefits to our valued associates: • A generous employee discount, • Medical, Dental, and Vision insurance, • Paid vacations (16 days a year) and holidays, • A 401k plan with an employer contribution, • Weekly Sales Bonus Structure, • Mental Wellness Apps (Headspace) The compensation for this position is $21-$22 per hour + a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates’ relevant skills and experience. Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion,sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. DISCLAIMER This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer. Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Job Description Great Senior Leadership and Management team The Executive Assistant provides high-level support to senior leaders on the Client Advisory Team. Admin, Events, Client Service and Recruiting This is a dynamic, multi-faceted role that blends executive support, client service, internal coordination, and cross-functional project management. Supporting several senior professionals and collaborating with client teams, the EA ensures efficient operations, outstanding client experiences, and streamlined internal processes across meetings, travel, recruiting, events, and compliance. This role is ideal for a highly organized, proactive individual who thrives in a collaborative, fast-paced, client-first environment. • Provide high-level administrative support to several senior members of the Client Advisory team., • Perform heavy calendaring duties, scheduling complex internal and external meetings, and ensuring schedules are well-coordinated and aligned with business priorities., • Serve as the first point of contact for clients, representing executives with professionalism, discretion, and excellent judgment., • Plan and coordinate all logistics for internal events and client meetings (on-site, virtual, and off-site)., • Assist with the creation and production of client books, ensuring accuracy and timely delivery., • Handle sensitive and confidential information with the utmost discretion., • Coordinate complex domestic travel arrangements, including flights, accommodations, and ground transportation, managing changes in real time., • Submit and reconcile expense reports using expense management system, • Partner with the Office Manager and Receptionist to ensure seamless meeting-day execution., • Coordinate senior leaders’ involvement in boards and committees., • Be an active member of the Administrative team, • Assist with recruiting efforts as needed by scheduling interviews., • Not mandated for a Bachelor's degree, but some college and EA/administrative experience out of a busy professional services firm, • 3+ years of experience as an Executive Assistant supporting senior-level managers., • Exceptional organizational skills with the ability to manage multiple time-sensitive priorities while maintaining attention to detail., • Ability to thrive in a fast-paced, deadline-driven environment., • Operate with integrity, professionalism, and sound judgment., • Positive, proactive, “no job is too small” attitude., • Flexible and willing to work overtime if needed., • Client service mindset with the ability to build strong relationships internally and externally.

Job DescriptionCustomer Success Manager Remote (U.S.) | Preference for East Coast Time Zone Direct Hire / Permanent PlacementHireNow Staffing is actively recruiting a seasoned, highly skilled Customer Success Manager on behalf of a valued client partner in the wholesale trade infrastructure startup sector. HireNow Staffing is acting as a direct placement partner for this Customer Success Manager opportunity.We are seeking a strategic, hands-on post-sales professional who can manage a high-value account portfolio, drive adoption, uncover expansion opportunities, and guide customers through operational and technical workflows. This role requires strong business acumen, consultative communication, and the ability to support customers using ERP-connected systems in complex operating environments.HireNow Disqualifier: Candidates with jumpy or unstable resumes will not be accepted or interviewed. We are prioritizing professionals with consistent tenure, progressive growth, and measurable customer impact.Key Responsibilities • Own a portfolio of approximately 70–100 customer accounts, driving retention, usage growth, payment volume, and expansion opportunities, • Conduct deep discovery sessions to understand customer workflows, operational pain points, and strategic goals, • Lead executive conversations with CFOs, Controllers, Operations leaders, and finance stakeholders through QBRs and ongoing engagement, • Drive adoption of platform capabilities such as automation tools, payment workflows, collections features, and credit-related solutions, • Monitor account health metrics and proactively build action plans to mitigate churn or underutilization risk, • Partner with Product teams to convert customer feedback into actionable enhancements and roadmap insights, • Collaborate cross-functionally with Sales, Implementation, Support, and Product teams to ensure successful outcomes, • Use AI tools, automation workflows, and data insights to improve internal efficiency and customer experience, • Identify expansion opportunities through consultative account planning and workflow optimization Required Qualifications (Highly Important), • 3–5+ years of experience in Customer Success, Account Management, Solutions Engineering, or strategic post-sales roles within a technically complex SaaS environment, • Experience supporting ERP-integrated software or operational systems such as SAP S/4HANA, NetSuite, Workday, or similar platforms, • Proven experience working with non-technical customers in industries such as distribution, wholesale, food service, logistics, hospitality, or blue-collar operations, • Strong executive communication skills with experience leading business reviews and stakeholder conversations, • Ability to explain technical workflows and product capabilities clearly to non-technical audiences, • Discovery-oriented mindset with strong problem-solving and consultative instincts, • Ability to manage a high-volume portfolio while maintaining service quality and growth focus, • Stable employment history with clear progression; candidates with jumpy resumes will not be considered Preferred Qualifications (Strongly Valued), • Experience at Series A–C startups or as an early post-sales hire building customer success processes, • Background in fintech, payments, accounts receivable, automation, or workflow software, • Hospitality, restaurant, food & beverage, or supply chain industry background, • Experience driving product adoption and expansion revenue beyond renewals, • Familiarity with AI tools and automation platforms for workflow efficiency, • Solutions Engineering experience blended with commercial customer ownership, • Strong analytical skills with ability to use account data to prioritize actions HireNow Disqualifiers, • Renewal-heavy CSM backgrounds where 50%+ of role was limited to renewals, • Unable to explain technical concepts clearly to customers, • Multiple consecutive job stints under two years without clear rationale, • No ERP-related software or operational systems exposure, • Base Salary: $96,000 – $128,000, • On-Target Earnings: $120,000 – $160,000+ (flexibility for exceptional candidates), • Additional Compensation: Meaningful equity + full benefits package, • Work Location: Fully Remote (U.S.) | Preference for East Coast Time Zone

Job Description ABOUT VILEBREQUIN Founded in St. Tropez in 1971, Vilebrequin is a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long. YOUR OPPORTUNITY Your opportunity to join a dynamic team where every day feels like a holiday awaits! The role of the Client Advisor at Vilebrequin is at the core of our brand as they continue to safeguard the growth and longevity of our brand through cultivating and strengthening client relationships. As a Client Advisor at Vilebrequin, you are tasked with understanding the mindset of the Vilebrequin brand and bringing it to life each day. As Brand Ambassadors, you help engage clients in the discovery of our heritage through storytelling and creating enthusiasm for the Vilebrequin collections. You will aid in transforming a customer’s store visit into a memorable luxury shopping experience. This position is onsite at the specified location and will report to the Store Manager. YOUR IMPACT Create a Welcoming Environment • Immediately welcome customers and proactively offer assistance., • Provide a dynamic service presence to each location., • Skilled at asking appropriate questions to identify a customer’s needs in order to effectively provide them with guidance., • Knowledgeable of store layout,current merchandise assortment, and ability to direct customers to the appropriate area., • Help foster a welcoming, fun, encouraging and energetic customer environment., • Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince., • Deliver luxury clienteling to provide the best customer experience, both in-store and digitally., • Study and communicate collection details while assisting clients., • Ensure the customer wish list is always current with customers being notified when product arrives., • Exceed individual Key Performance Indicator (KPI) targets: ADS, UPT, Email Capture, Name Attachment Rate,Women’s Sales, and Top to Bottom by delivering top-tier customer service., • Adhere to all corporate customer service policies., • Demonstrate effective communication with customers, coworkers, and managers., • Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards., • Execute correct POS processes including proper cash handling and opening/closing the registers., • Adhere to all operational policies and procedures., • Safeguard company property, including key holding., • Maintain standards of cleanliness and organization., • Demonstrate a high level of energy and the ability to multi-task in a fast-paced environment. Education: • High School Diploma/Equivalency Required., • Desire to work in a retail setting, with a focus on sales, • Passion for luxury product with an appreciation for design, • Entrepreneurial spirit, • A professional, welcoming character and presentation, • Ability to generate customer delight, • Client-oriented with an excellent sense of service quality (go the extra mile spirit), • Excellent communication skills, • Strong attention to detail, • “Win together” mentality, • Ability to work autonomously, • Strong problem-solving skills, • Displays strong organizational skills and follow-through, • Technologically savvy Essential Physical Requirements • Lift and/or move up to approximately 50 pounds frequently, • Bending/stooping/kneeling required-frequently, • Climbing ladders – occasionally We offer a comprehensive range of benefits to our valued associates: • A generous employee discount, • A 401k plan with an employer contribution, • Weekly Sales Bonus Structure, • Mental Wellness Apps (Headspace) The compensation for this position is $20 per hour + a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates’ relevant skills and experience. Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion,sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. DISCLAIMER This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer. Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Job Description ABOUT VILEBREQUIN Founded in St. Tropez in 1971, Vilebrequin is a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long. YOUR OPPORTUNITY Your opportunity to join a dynamic team where every day feels like a holiday awaits! The role of the Client Advisor at Vilebrequin is at the core of our brand as they continue to safeguard the growth and longevity of our brand through cultivating and strengthening client relationships. As a Client Advisor at Vilebrequin, you are tasked with understanding the mindset of the Vilebrequin brand and bringing it to life each day. As Brand Ambassadors, you help engage clients in the discovery of our heritage through storytelling and creating enthusiasm for the Vilebrequin collections. You will aid in transforming a customer’s store visit into a memorable luxury shopping experience. This position is onsite at the specified location and will report to the Store Manager. YOUR IMPACT Create a Welcoming Environment • Immediately welcome customers and proactively offer assistance., • Provide a dynamic service presence to each location., • Skilled at asking appropriate questions to identify a customer’s needs in order to effectively provide them with guidance., • Knowledgeable of store layout, current merchandise assortment, and ability to direct customers to the appropriate area., • Help foster a welcoming, fun, encouraging and energetic customer environment., • Consistently achieve personal and store sales goals; serves clients according to the standard of Vilebrequin’s selling ceremony., • Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince., • Deliver luxury clienteling to provide the best customer experience, both in-store and digitally., • Study and communicate collection details while assisting clients., • Ensure the customer wish list is always current with customers being notified when product arrives., • Exceed individual Key Performance Indicator (KPI) targets: ADS, UPT, Email Capture, Name Attachment Rate, Women’s Sales, and Top to Bottom by delivering top-tier customer service, • Adhere to all corporate customer service policies., • Demonstrate effective communication with customers, coworkers, and managers., • Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards., • Execute correct POS processes including proper cash handling and opening/closing the registers., • Adhere to all operational policies and procedures., • Safeguard company property, including key holding., • Maintain standards of cleanliness and organization., • Responsible for opening and closing the store.Problem Solving, • Demonstrate a high level of energy and the ability to multi-task in a fast-paced environment., • High School Diploma/Equivalency Required., • Desire to work in a retail setting, with a focus on sales, • Passion for luxury product with an appreciation for design, • Entrepreneurial spirit, • A professional, welcoming character and presentation, • Ability to generate customer delight, • Client-oriented with an excellent sense of service quality (go the extra mile spirit), • Excellent communication skills, • Strong attention to detail, • “Win together” mentality, • Ability to work autonomously, • Strong problem-solving skills, • Displays strong organizational skills and follow-through, • Technologically savvy Essential Physical Requirements • Lift and/or move up to approximately 50 pounds frequently, • Bending/stooping/kneeling required-frequently, • Climbing ladders – occasionally, • A generous employee discount, • A 401k plan with an employer contribution, • Weekly Sales Bonus Structure, • Tax-free commuter benefits Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. DISCLAIMER This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer. Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Manager, Customer Success, the Customer Success Associate (CSA) plays a pivotal role in ensuring the success and satisfaction of our valued customers. Collaborating and partnering with designated Strategic Customer Success Managers, the CSA provides vital support to deliver exceptional service and uphold customer KPIs. This is a full-time, fully remote position on our team. Occasional travel for team events may be required. What you'll do: • Act as a support resource and secondary point of contact for assigned customers, working closely with designated Strategic Customer Success Managers (SAM) to ensure seamless service delivery., • Collaborate with the cross-functional teams to resolve customer issues and ensure a seamless customer and member experience., • Participate actively in customer meetings under the direction of SCSM, coordinating, supporting and addressing customer needs and concerns., • Assist in the creation and maintenance of project management documentation such as Gainsight and Asana Customer Dashboards, ensuring adherence to client deadlines, internal team SLAs, and providing regular updates to SCSM and customers., • Maintain accurate customer information in Spring Health Admin, including detailed notes and auditing to ensure precise setup., • Investigate and resolve member issues, collaborating with SCSM on resolution steps and providing comprehensive, detailed follow up., • Track and maintain all cross-functional dept asks ie. reporting, marketing, invoicing, product/engineering, and clinical support requirements meticulously, ensuring timely delivery to SAM for action., • Compile Quarterly Business Review (QBR) slide decks by extracting data from Looker and other relevant sources, providing insights into customer performance, and contributing to the SCSM's report narrative., • Coordinate the preparation and distribution of member marketing materials, including organizing customer events and attending Spring Virtual Events ., • Building relationships through collaboration across departments, including product, operations, data science, and marketing, to ensure a holistic approach to customer success., • Act as key support of the customer relationship continuity by managing incoming client requests and updates in the account owner's absence, • Assists in coordinating transition planning, documentation, and communication to ensure minimal disruption to the customer support or member experience during account transitions, • Manage open tickets efficiently, ensuring deadlines are met and contributing to reporting updates and enhancements to drive overall team success., • Response & Resolution Time: Acknowledge inquiries within 24 hours and resolve 90% of tickets within SLA., • Accuracy of Customer Records: Ensure 100% accuracy in Spring Health Admin updates., • QBR & Reporting Completion: Deliver 100% of Quarterly Business Review decks on time., • Cross-functional Coordination: Complete 95% of assigned internal requests (marketing, invoicing, product, etc.) within deadlines., • 2+ years of experience in customer-facing roles, preferably in a B2B environment., • Proven experience presenting information to customers and adeptness at receiving and implementing feedback., • Bachelor's degree or equivalent work experience., • Exceptional organizational, presentation, and communication skills, both verbal and written., • Ability to adapt quickly to change, respond promptly to issues, and devise creative solutions., • Self-motivated, team-oriented individual with a strong desire to excel in a dynamic startup environment., • Commitment to continuous personal and professional growth., • Technical proficiency with tools and responsibilities such as SFTP, ticketing systems, project management, and data entry., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionSalary: 80000 Position: Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Senior Client Services Manager Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform, combining creative and technology to deliver brand performance and monetise publishers. With over 1,250 employees across nearly 30 global offices, Azerion is headquartered in Amsterdam and is one of the world's fastest-growing digital companies. We own the creative and technology in our platform, offering our partners unrivaled audience insight, brand safety, efficiency, and effectiveness across Display, OLV, CTV, Gaming, DOOH and Audio. At Azerion US, we embrace diverse perspectives and build teams with unique experiences and backgrounds. We look for individuals who align with our core values: • Excellence | Excellence in all that we do., • Ownership | Own the action, shape the outcome., • Collaboration | United effort, shared success., • Innovation | Innovation to drive progress., • Communication | Transparency, trust, limitless possibilities. For more information visit: The Role: The Client Services Manager is a key strategic partner responsible for driving client retention, revenue growth, and overall satisfaction across high-priority accounts. Acting as the primary advocate for clients, this individual collaborates closely with Sales Directors, Trading, Analytics, and Strategy teams to deliver best-in-class digital advertising solutions. The role requires the ability to translate business objectives into actionable strategies that maximize performance, strengthen relationships, and contribute to the organizations commercial success. What we are looking for: Were seeking a professional with a strong track record of managing client relationships and delivering measurable business impact. The ideal candidate combines strategic acumen with hands-on execution skills, leveraging data and insights to drive decision-making. You excel at navigating cross-functional teams, anticipate client needs, and thrive in a fast-paced, results-oriented environment. A background in digital media, ad tech, or at an agency is highly valued, along with a passion for helping clients achieve their goals through innovative, data-driven solutions. Key Responsibilities: • Client Relationship & Strategic Account Management, • Serve as the primary point of contact for key clients, ensuring timely and professional communication., • Build and maintain strong relationships with stakeholders, proactively addressing concerns and identifying growth opportunities., • Develop a deep understanding of clients' industries, target audiences, and marketing objectives to drive tailored solutions., • Lead quarterly business reviews (QBRs), strategy sessions, and educational workshops to foster long-term partnerships., • Media Strategy & Campaign Execution, • Collaborate with clients to define measurable digital KPIs aligned with their overarching business goals., • Work cross-functionally with internal teams to ensure campaign strategy, execution, and performance exceed expectations., • Oversee the media planning and execution of programmatic and digital advertising campaigns, ensuring accuracy, timeliness, and budget adherence., • Analyze performance metrics and provide actionable insights to optimize campaign outcomes., • Revenue Growth & Upselling, • Identify new revenue opportunities, including upselling additional services and expanding product adoption., • Partner with Sales Directors to develop customized proposals and presentations that demonstrate value., • Work closely with commercial teams to support contract renewals, pricing strategies, and budget planning., • Cross-Functional Collaboration, • Partner with internal stakeholders across Sales, Trading, Analytics, Product, and Marketing to ensure seamless service delivery., • Lead internal meetings, campaign kick-offs, and post-campaign analyses to drive continuous improvement., • Ensure internal teams are aligned with client expectations, priorities, and strategic goals., • Industry Knowledge & Thought Leadership, • Stay ahead of industry trends, including advancements in programmatic buying, adtech, and digital marketing. Experience and Skills Requirements • 1-4 years of experience in client services, account management, or media planning within an adtech, programmatic, or digital marketing environment., • Understanding of DSPs, SSPs, audience targeting, and data-driven advertising strategies., • Experience managing a portfolio of enterprise clients or a book of business, • Ability to translate data into actionable insights and communicate performance results to both technical and non-technical stakeholders., • Proven success in upselling and revenue growth, with experience presenting to senior-level executives., • Strong organizational skills, with the ability to manage multiple accounts, projects, and deadlines simultaneously., • Excellent communication and presentation skills, with a client-first mindset., • Proficiency in Google Suite, Microsoft Office (Excel, PowerPoint), and project management tools (e.g., Asana, Monday.com, Jira)., • Experience leading and mentoring junior team members., • A proactive, solution-oriented attitude with a passion for digital innovation. What We Offer: • A competitive compensation package with a strong commission structure., • Flexible working options, including a hybrid model from our New York office., • Comprehensive benefits, including 401(k) contributions and health insurance., • Opportunities for growth in a fast-paced, global company recognized for its innovation in digital media, • 24 vacation days, • 2 days volunteering leave, • Team lunches from Uber eats covered up to $25 per office day! Salary Expectations: 80,000 base + commission Azerion is an equal opportunities employer committed to building a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

We are assisting an AmLaw 100 firm with its search for a Corporate Paralegal Manager to lead its corporate paralegal team and directly support transactional matters. Working with firm leadership and corporate attorneys, you’ll oversee staffing, workflow, training, and quality standards across a broad corporate practice (M&A, private equity, venture capital, securities, and finance). Key Responsibilities Team Leadership & Operations • Lead day-to-day management of the corporate paralegal team, including staffing, workload allocation, utilization, and coverage across matters., • Drive performance management (feedback, evaluations, compensation input) and mentor the team’s development and engagement., • Partner on onboarding, training, and cross-training; maintain templates, best practices, and continuous improvement initiatives., • Provide hands-on corporate paralegal support while leading the team (player-coach)., • Support corporate transactions including formations, financings, M&A, restructurings, and dissolutions., • Prepare and quality-control transaction documents (board/stockholder materials, diligence summaries, closing sets and volumes)., • Maintain cap tables and equity administration (e.g., Carta, Pulley, AngelList, ShareWorks)., • Bachelor’s degree required; paralegal certification a plus., • 5+ years of corporate paralegal experience in a law firm (ECVC, M&A, private equity, securities)., • Strong communicator with proven leadership/mentoring experience and excellent judgment handling confidential information., • Comfortable with Microsoft Office and common legal/deal tools (e.g., iManage, DocuSign, and equity platforms such as Carta/Pulley)., • Highly organized and detail-oriented; able to manage high-volume transactional work with competing deadlines. Compensation For candidates meeting the requirements, the expected base salary range is $150,000 to $175,000. Exact compensation will be determined based on qualifications and geographic location. Location & Schedule Office locations: Roseland, NJ; Palo Alto, CA; New York, NY; Washington, DC Schedule: Full-time, hybrid (Monday–Friday). Overtime and occasional weekends may be required during deal closings.

Job DescriptionAbout Us: Torch Dental is a rapidly growing start-up whose mission is to improve the lives of healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated ordering process. Torch is targeting the $100+ billion office-based healthcare supply industry, starting with dental practices. Our innovative e-commerce software platform streamlines healthcare professionals’ procurement process and secures the best prices for products. We are a close‑knit team that enjoys working together every day to solve real‑world problems. We obsess over customer satisfaction, promote a strong bias for action, encourage team members to engage in impactful work, and foster a one team culture. Our goal is to create better solutions to help healthcare professionals succeed, and we are looking for people like you to help bring this vision to life. About the Role: Customer Success Manager 1 is a foundational role focused on delivering an exceptional customer experience and driving value across a book of small to mid-sized accounts. You’ll guide customers through onboarding, support their early adoption, and proactively work to retain and grow their relationship with Torch. In this role, you’ll build core skills in customer engagement, platform expertise, and account management. You’ll also play an important role in capturing customer feedback, identifying patterns, and collaborating cross-functionally to improve the overall experience. This is a great opportunity for someone eager to build a career in Customer Success with a fast-growing, customer-obsessed team. Location: Austin, Texas or New York City, NY(in office Monday - Thursday, flexibility on Friday) Key Responsibilities: • Own a portfolio of more complex customer accounts from onboarding through early adoption, ensuring a smooth and supportive experience., • Drive product usage and value through regular check-ins, education, and support touchpoints., • Understand customer goals and challenges and ensure Torch is delivering on their needs., • Track account health, flag potential risks early, and surface retention concerns to the team., • Help customers get the most out of Torch’s features—especially those related to cost savings, time efficiency, and vendor consolidation., • Use data and platform insights to personalize outreach and demonstrate value (savings, time saved, etc.), • Run quarterly practice reviews with customers for goal alignment and consultation on how to continuously maximize their success on the platform., • GMV retention, helping ensure that customers continue to consolidate and grow their purchasing on Torch over timeOnboarding & Adoption Support, • Lead Kickoff calls and early onboarding sessions to set customers up for success., • Assist customers with account setup, order building, and navigating the Torch platform., • Educate customers on best practices and how to maximize Torch Rewards and Advantage benefits.Internal Collaboration & Process Improvement, • Log key customer insights in Salesforce and help identify trends across your book., • Provide feedback to the product, supplier, and operations teams based on customer conversations., • Support pilot programs or process experiments in collaboration with more senior team members.What Success Looks Like, • Strong early adoption across your accounts, • High retention rate across your book of business (Logo and GMV), • Consistent customer engagement and satisfaction, • Accurate and timely account tracking in internal systems, • Collaboration with teammates to share learnings and improve processesAbout You:, • 2 to 5 years of experience in Customer Success, Account Management, or a client-facing role, • Strong communication and relationship-building skills, • Comfortable with having significant phone and video call time with customers for relationship management, • Comfort with using data and insights to drive conversations, • A proactive, detail-oriented mindset with a focus on customer value, • Eagerness to learn, grow, and contribute to a fast-paced, customer-obsessed teamBonus:, • Experience at a fast-growing startup, • Experience in healthcare and dental industry, • Knowledge of working with SMBs (small and medium business), • Experience using CRM tools (e.g. Salesforce)Compensation and Benefits:, • Compensation: OTE range of $84,000-87,000 dependent on location, Base salary between $61,000–$64,000 depending on location and experience (Includes material upside commission potential), • Medical and dental coverage with Aetna, • 401k benefits with Empower, • Unlimited paid time off (PTO), • Maternity and Paternity leave, • Commuter benefits for hybrid employees, • Fully stocked pantry and fridge for hybrid employees

Job Description Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role As a Customer Success Manager at Tabs, you’ll bring proven customer success expertise to elevate the experience of finance and AR leaders running their business on our AI-powered platform. You will own key client relationships, proactively resolve support and integration issues, and ensure customers adopt Tabs to optimize cash flow, reduce DSO, and streamline AR operations. Working closely with finance and AR teams, you’ll deliver tailored success plans, regular check-ins, and data-driven insights that drive satisfaction, retention, and expansion. You’ll also serve as a critical liaison to Product and cross-functional teams—conveying customer feedback and helping shape product improvements. What You’ll Do * Manage a portfolio of customers, acting as the primary point of contact for adoption, escalation, and renewal. * Drive customer success outcomes: reduce DSO, increase automation adoption, and demonstrate ROI through regular business reviews and success plans. * Deliver onboarding, training, and enablement to finance and AR teams; create playbooks and best-practice guides. * Proactively identify and resolve product, process, and data issues; coordinate with Support and Engineering to manage escalations. * Gather, synthesize, and communicate customer feedback and feature requests to Product and cross-functional teams. * Use data and analytics (BI tools, SQL, dashboards) to monitor account health, identify risks and expansion opportunities, and measure impact. * Build strong relationships with finance, AR, and operations stakeholders to drive long-term retention and expansion. Who You Are * 5+ years of experience in customer success, account management, or a closely related customer-facing role at a B2B SaaS company; experience supporting finance, AR, or operations personas is a strong plus but not necessary. * Track record of owning a book of customers and driving measurable outcomes across adoption, retention, and expansion (NRR, GRR, logo retention). * Comfortable leading executive business reviews, success planning, and renewal/expansion conversations with finance and operations stakeholders. * Working knowledge of accounts receivable, B2B invoicing, collections, and AR workflows—or a strong appetite to develop deep fluency quickly. * Hands-on experience with financial systems (QuickBooks, NetSuite, ERP integrations) and CRMs (Salesforce, HubSpot), and comfort troubleshooting accounting/data issues. * Data-driven: experience using SQL, BI tools, and metrics to shape account strategy and measure outcomes. * Excellent communicator with strong cross-functional collaboration skills and an empathetic, customer-first mindset. * Organized, prioritizes effectively, and able to independently solve complex problems. * Growth mindset, fast learner, and comfortable working in a high-growth startup environment. Additional Information This role is based in New York City 5 days a week in our Soho office. Perks and Benefits (Full-time Employees) * Competitive compensation and equity * Unlimited PTO * Up to 100% employer covered monthly healthcare premium (medical, dental, vision) * Lunch provided via Sharebite, plus dinner for any later office days. * Parental leave up to 12 weeks * Tax free commuter and parking benefits * Voluntary insurances (Life, Hospital, Critical Illness, Accident) * Employee Assistance Program (Rightway) * Free One Medical Membership * 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves. Compensation Range: $120K - $165K

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA’s Resources for Inclusive Support and Empowerment (RISE) Program aims to reduce transmission of HIV, with a focus on men who have sex with men of color (MSMoC), including those who identify as transgender or gender nonconforming (TGNC). RISE will address health promotion through social media campaigns for MSMoC with messages about relevant health issues and preventive health strategies. RISE will also address the social determinant of health (SDOH) social isolation by creating safe, positive spaces for MSMoC to develop meaningful social connections and benefit from the support of peers in overcoming emotional, social, and health issues. The program will conduct support groups for specific LGBTQIA+ populations and host public events open to all LGBTQIA+ individuals in the community. Lastly, RISE will navigate clients to LGBTQIA+-friendly resources in the community with a focus on HIV prevention and legal services that address domestic violence, workplace discrimination or harassment, housing discrimination, and tenancy issues. RISE will provide services to 450 participants. Position: Bilingual (Spanish) Client Advocate Reports To: Asst. Program Manager Location: 1259 Flatbush Ave, Brooklyn, NY What The Bilingual Client Advocate Does: • Plan, coordinate and facilitate social/peer support events, including group facilitation for clients., • Prepare marketing materials for the program., • Create and post content for social marketing campaigns addressing HIV prevention and other health concerns for MSMoC., • Conduct outreach activities at high-risk venues to market the program in order to recruit new clients and re-engage former clients., • Develop action plans with clients enrolled in navigation or support services, • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • In collaboration with program staff, work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Contact clients via telephone, mail and/or face-to-face home and office visits to ensure adherence to program, and document via progress notes., • Escort clients to appointments (educational, medical, social service, etc.)., • Provide all required information for weekly/monthly/quarterly/annual reports., • Create and maintain client files and make copies of all client documents., • Prescreen clients over the telephone for eligibility and may schedule intake appointments., • Assist clients in completing all CAMBA intake applications and forms., • Schedule appointments for client with referral organizations., • Input client data and client progress information into automated database., • Sufficient education (English-speaking, -reading, -writing, & math abilities) to comprehend oral and written information and to assist callers and visitors and staff., • Two (2) years of relevant experience, preferably in a mid-sized (250+ employees) organization., • Good written & verbal communication., • Computer literacy in Microsoft Office Suite., • Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues., • Experience and/or comfort conducting online outreach via social media and dating/”hook-up” apps and websites. Bi-lingual English/Spanish Compensation: $43,000 annually Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR bPuLGps2He

Job DescriptionCompany Description About KIPP NYC: Founded in 1995, KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools located in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful, academically excellent schools where every child grows up free to create the future they want for themselves and their communities. From our first middle school, KIPP Academy in the Bronx, to today’s network of eight elementary schools, nine middle schools, and one high school, KIPP NYC provides students with engaging academics, arts, athletics, and social–emotional learning that prepare them for college, career, and beyond. Our commitment doesn’t end at graduation. Through KIPP Forward, we continue to support our alumni as they navigate college, career, and life, helping them define success on their own terms and pursue the paths that align with their goals and sense of purpose. Together, we serve more than 9,400 students, support 4,700 alumni, and employ over 1,100 dedicated team members who bring passion, expertise, and commitment to our mission every day. About KIPP Forward Postsecondary Success Collaborative KIPP Forward works with graduates of KIPP, Achievement First, and other select high school-serving organizations to empower them for success in college and their careers. Our program model was formulated utilizing a design thinking approach with our alumni, as well as research on the most effective Comprehensive Approach to Student Success (CASS) and career readiness programs. Utilizing breakthrough college and career strategies, we aim to: • Help more students from low-income families persist in and graduate from college or secure a credential in an in-demand industry, • Help all – those with a BA or a credential – transition to a strong first job and improve pathways to economic mobilityJob Description Position Overview KIPP Forward accepts applications from exceptional recent or soon-to-be college graduates to join our two-year College Success Fellows program. As full-time employees with a salary of $62,355 and full benefits. Fellows work passionately and tirelessly to ensure that recent graduates of our partner high schools receive outstanding support through their first two years of college, with the ultimate goal that they persist and accumulate 60 credits to stay on track for on-time degree completion. Throughout their two-year commitment, Fellows engage in regular training and receive consistent and direct feedback by their direct managers, who are skilled college and career success practitioners that help Fellows grow their professional skills. The Connecticut College Success Fellows will be assigned to a set of schools within 3 hours driving distance of the Hartford or New Haven regions of Connecticut. This Fellow will be expected to live in Connecticut during the academic year throughout the two-year fellowship. College and career success work involves meeting with our alumni at their respective colleges. This position is a field position and requires frequent travel to college campuses. All work-related transportation costs will be paid for by KIPP Forward. Fellows provide transformational coaching, mentorship and direct support to alumni in college through 1:1 advisement sessions on their campuses and touchpoints in between. Fellows assess the progress of our alumni towards college completion through our innovative “Persistence Benchmarks” which measures financial health, academic habits and planning, socio-emotional health, and career planning. Through these consistent touchpoints and assessments, Fellows perform transformational coaching interventions to ensure our alumni make positive progress in all areas. The 2026 College Success Fellowship is a two-year commitment from July 13, 2026, through June 30, 2028. At the end of the Fellowship, employment with KIPP NYC terminates. Duties and Responsibilities: General responsibilities include (but are not limited to): College Advising: • Manage a caseload of approximately 125-150 college students, meeting at least once, but in some cases two to four times per semester based on student priority level, in addition to regular video/calls/texts, to provide advising services focused on college persistence and credit attainment, • Become an expert on your assigned campuses through research and exploration, with the goal to be able to direct alumni to their campus offices, resources, and supports early and often, • Connect, collaborate, and maintain relationships with key campus staff and support offices in order to best support our alumni and address challenges that arise efficiently and effectively, • Conduct routine follow-ups to ensure successful registration and completion of coursework and drive registration for the summer term for students who are under-credited, • Assist students in writing and submitting financial aid and enrollment letters of appeal when needed to maintain enrollment status and/or financial aid, • Assist students with FAFSA/TAP renewals and loan counseling completion when necessary., • In Year 2, recruit for and progress monitor students’ participation in KIPP Forward’s Wayfinders Career Programs, which includes completing a career assessment, resume and mock interview workshops, engaging in networking practices, and applying for a sophomore year internship or career exposure opportunity., • Track Persistence Benchmarks with every student contact on four key indicators of Persistence: Financial, Socio-Emotional, Academic, and Passion/Purpose/Plan (Career Readiness), • Utilize KIPP Forward’s Caseload Engagement & Advising Management System (CEAMS) to analyze student academic data and progress towards goals, prioritize campus visits and outreach, and focus your 1:1 meetings on transformational coaching, • Drive the submission of transcripts in January and May, • Drive completion of our annual satisfaction survey from your caseload, • Attend mandatory New Fellows Training held full-time from July 13 – August 7, 2026 (week 1 in NYC, week 2-4 virtual). Ongoing professional development will be required quarterly, and may require travel to NYC for those placed in other regions (paid for by KIPP Forward)., • Engage actively in our continuous and intensive training program, which is intended to quickly build Fellows’ skills in coaching and content knowledge. Training includes workshops, team meetings, 1:1 weekly meetings with managers, observations and debrief cycles, webinars, and team step-backs., • In Year 2, participate in KIPP Forward’s Wayfinders Career Program and other career training programming to support Fellows’ professional development., • In Year 2, support the training of first year Fellows through active participation, coaching, and mentoring during shared campus visits, • Plan and participate in weekly one-on-one meetings with the College Success Manager, • Regularly and openly communicate with the College Success Manager to seek guidance and support to navigate complex challenges alumni may be facing, • Submit all receipts for travel expenses on a weekly basis via our finance platform, • Maintain travel schedule on team calendar, • Collect FERPA waivers and other documentation required for successful coaching and interventions, • Respond to emails, calls, and texts from staff and students within 24 hoursQualifications, • Ability to demonstrate commitment to KIPP NYC's mission and values by acting with integrity, • Bachelor’s degree earned by May 2026 (to maintain the near-peer model, we seek those who have graduated within the last 2 years), • Cumulative college grade point average of 2.7 or higher, • Commitment to working with underserved and underrepresented students and families, • Friendly and approachable to quickly engage your advisees and colleagues, • High energy, positivity, and enthusiasm to encourage and inspire your advisees to persevere and take positive action steps as they face challenges, • Ability to manage stressful or complex situations with calm, composure, and resourcefulness, • Ability to self-manage to address challenges and meet ambitious goals and strict deadlines, • Flexibility and willingness to contribute when necessary on projects outside of own caseload (eg, contributing to team trainings and stepback planning), • Demonstrated ability to work well with others and build relationships within and across teams, • Excellent written and verbal communication skills, • Strong organizationally and high attention to detail, • Strong achievement orientation with exceptional time management skills and demonstrated ability to handle multiple priorities, • For those placed outside of NYC: A valid driver’s license is highly preferred., • Priority Consideration: We are actively seeking KIPP and Achievement First alumni for this position; if openings remain, we seek recent college graduates, preferably from one of the communities where our schools are based, to retain our near-peer model of service., • This role is based in one of our designated fellowship locations, which is mutually agreed upon at the point of hire. If you relocate outside of a commutable distance to the location you were hired to work, or if you move out of the state in which you were hired to work, your employment will be subject to review, which may include separation from KIPP NYC. It is important that you notify HR and KIPP Forward’s Senior Managing Director if you move or have plans to relocate. Additional Information Compensation and Benefits: KIPP NYC offers a salary for this role based on your work location, with a base salary of $62,355. Salary ranges are standardized by role level and function. Individual compensation is determined through an equity lens, taking into account relevant years of experience and scope of responsibilities, and is benchmarked against others within the same salary band. KIPP NYC offers a generous benefits package including, but not limited to, the following: • Robust benefits that include medical, dental, and vision., • 403(b) retirement plan with 50% match after 6 months., • Generous Time-Off aligned with the school calendar, • Up to 12 weeks 100% parental leave., • Bright Horizon Back-up Child and Elder care., • Employer paid Life Insurance and short-term/long-term disability. This is a full-time role that requires travel in the vicinity of your assigned site. If you relocate outside of a commutable distance from your assigned site, your employment will be subject to review, which may include separation from KIPP NYC. It is important that you notify HR if you move or have plans to relocate. KIPP NYC LLC does not offer visa sponsorship or work authorization. KIPP NYC LLC is committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families. KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Research Analyst - Corporate (Law Firm Library) Research & Knowledge Management Services Debevoise & Plimpton LLP is a premier law firm with market-leading practices, a global perspective and strong New York roots. Our clients look to us to bring a distinctively high degree of quality, intensity and creativity to resolve legal challenges effectively and cost efficiently. We believe in hiring talented and dedicated individuals as members of our administrative community. We draw on the strength of our culture and structure to deliver the best of our Firm to our lawyers and clients through true collaboration. We are seeking a savvy and dynamic Research Analyst - Corporate, to join our highly collaborative Research & Knowledge Management team. This role is an exciting opportunity to contribute to a premier global law firm by providing high-level litigation and business research support to attorneys, legal assistants, and Business Development professionals across practice groups. The ideal candidate will possess a deep understanding of transactional research tools, a proactive mindset, and the ability to thrive in a fast-paced, high-performance environment. The role follows a hybrid work model, blending in-person collaboration with remote flexibility in accordance with firm guidelines. Responsibilities include but are not limited to: • Provide high-quality, customized corporate, transactional, and business research services to attorneys, legal assistants, and the Business Development team in support of client matters and firm initiatives., • Conduct in-depth SEC filings, securities laws, and corporate precedent research to support sophisticated transactional and business matters., • Serve as the research liaison for the M&A practice group, including Healthcare M&A, Insurance, and other practice areas as designated by the Research Manager., • Apply strong analytical judgment to identify, evaluate, and synthesize information, delivering accurate and timely research tailored to attorney and client needs., • Manage multiple assignments simultaneously, using effective planning and project management skills to meet demanding deadlines while operating within established budgetary parameters., • Produce and disseminate curated current-awareness and competitive intelligence to support the information needs of the Firm’s corporate practice groups., • Maintain and enhance practice-specific intranet research pages, ensuring content is current, relevant, and accessible., • Assist with general research tasks and projects as required., • Assist with onboarding and research orientation sessions for new associates and Summer Programs., • Participate in additional research projects and provide support to the department as required. Requirements: • Demonstrated expertise in corporate, transactional, and business research methodologies., • Possesses a strong knowledge of transactional precedent research and SEC filings., • Proficiency with a wide array of research databases and tools, including: Intelligize, Bloomberg Terminal, CIQ, Preqin, Factset, Refinitiv, PitchBook, Deal Point Data, Lexis+, Westlaw, VitalLaw, Practical Law, among others., • Utilizes appropriate fee based and non-metered resources to provide excellent practice support in a timely and cost-effective manner., • Strong attention to detail, intellectual curiosity, and a collaborative, client-service-oriented approach., • Ability to work independently with minimal supervision while contributing to a team-oriented culture., • . Excellent communication and project management skills., • Minimum of 5 years of corporate/Transactional research experience at an AmLaw 50 firm or equivalent legal environment Preferred Qualifications: • Master’s degree in Library & Information Science (M.L.S./M.L.I.S.) from an ALA-accredited institution and/or Juris Doctor (J.D.) degree., • Knowledge of basic litigation, securities law, and tax research a plus. TO APPLY: A resume and cover letter are required to apply for this position. Please tell us where you saw this position posted and send required materials to: Taria Yarborough Human Resources Sr. Human Resources Generalist Debevoise & Plimpton LLP is an equal opportunity/affirmative action employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other legally protected category in accordance with U.S. law.

Job DescriptionJob Description Who will you be working with? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Our team is focused on continually improving our best-in-class production capabilities. We combine deep domain expertise and tenured experience to deliver unparalleled products for our customers. Here you’ll interact daily with team members during the problem resolution process and will partner with other key stakeholders to support our internal customers and their responsibilities. How will you make a difference? The Field Service Lead/Specialist is responsible for managing and supporting warranty and aftermarket activities for Wabtec products across active transit projects in the Greater New York City territory. This role ensures operational excellence by supervising field service technicians, maintaining strong customer relationships, and serving as the primary liaison between customers, car builders, and Wabtec management. The position emphasizes safety, technical expertise, and proactive problem-solving to enhance product reliability and customer satisfaction. Key Responsibilities: Customer & Relationship Management • Serve as the key Wabtec representative on Transit Authority sites for warranty, modifications, and aftermarket activities., • Develop and maintain strong relationships with transit authorities and car builders., • Actively listen to customer concerns and resolve issues promptly., • Assist transit authority repair operations with troubleshooting and debugging Wabtec products., • Analyze reliability data and recommend improvements to procedures and component replacement intervals., • Maintain a database of product reliability trends and communicate findings to product line engineering. Drive component reliability information through FieldConnect., • Investigate system failures in the field and produce engineering reports as required., • Assist the regional manager in supervising, coaching, and training field service technicians. Ensure adherence to company policies and safety standards., • Assist in organizing workflow, setting performance goals, and monitoring productivity., • Conduct regular task performance reviews and provide constructive feedback., • Promote and enforce a strong safety culture., • Ensure compliance with PPE requirements and Wabtec’s “2-minute warning” safety initiative., • Prepare weekly reports on safety, manpower, warranty support, and retrofit activities., • Maintain accurate records of service calls, work orders, and timekeeping., • Track warranty spare inventory and calibration of tools and equipment., • Implement computerized reporting systems (e.g., Field Connect, project trackers)., • Provide on-site training for car builder or transit authority personnel on Wabtec systems., • Proven experience as a supervisor or in a similar technical leadership role., • Strong mechanical aptitude and hands-on capabilities., • Excellent communication and interpersonal skills; ability to explain complex technical issues clearly., • Outstanding organizational and leadership skills., • Proficiency in MS Office and familiarity with reporting tools., • Knowledge of rail industry products and systems (preferred)., • Valid driver’s license and ability to travel to the U.S. for training., • Strong problem-solving and decision-making abilities., • Travel: Required within the Greater NYC territory and occasional U.S. trips for training and support., • Reporting Structure: Reports to Field Service Manager / Regional Service Director. Our job titles may span more than one career level. The hourly rate for this role is currently $37 - $43. The actual rate offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $33-43 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at . Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.

Job Description JOB TITLE: Front Office Ambassador REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Role: Buyside Customer Success Location: Remote, Latin America Reports to: Manager, Buyside About Axial Axial is the trusted online M&A sourcing platform for professional acquirers and sellers of privately held small businesses. We have built a pioneering digital transaction platform that radically improves the speed, confidentiality, and success by which small businesses hire M&A advisors, engage with potential acquirers, and achieve successful exits. In 2025, over 12,500 lower middle market businesses pursued M&A via the Axial platform, leading to over 1,000,000 platform connections, 100,000+ signed NDAs, and hundreds of millions of dollars in successfully closed transactions (). What will you be doing? The go-to-market (GTM) team is Axial's sales and customer success organization, focused on winning new business and growing our existing relationships across the "sell-side" (investment banks, M&A advisors, business brokers, and business owners) and "buy-side" (private equity, family offices, corporate development, independent private equity sponsors & search funds). The team comprises sales and customer success professionals responsible for their patch of prospective and/or existing accounts. As a member of the customer success team, your primary responsibility is to execute the key tasks that support our buy-side members—this includes proactively engaging with inbound prospects and existing customers via phone and email, managing critical processes, and ensuring our systems remain accurate and up to date. You will earn our members' trust and bolster Axial's reputation for excellence in customer support. Each interaction that members have with Axial should be held to the highest standards, resulting in positive resolutions and outcomes for our members. The Customer Success team is also responsible for proactive outreach to Axial members whose usage of the platform is waning or from whom we require additional information. The path to individual outperformance in this role is unlocked by mastering the ins and outs of Axial's product and the talk tracks that let you effectively communicate our value proposition with members. You will be actively trained, developed, and coached in these areas. Responsibilities: • Understand unique member investment goals and strategies to ensure they are effectively set up to see success on the platform., • Drive key KPIs around member engagement with the product, through phone and email interaction., • Deliver on a number of customer success responsibilities, including but not limited to:, • Proactive member outreach to drive improved platform usage, • 20+ connected calls a week; promptly responding to member inbound requests via email, launching email campaigns to improve Member's usage of the Axial platform, • Reporting common product and service feedback to the appropriate internal teams, • Salesforce admin processing associated with patch management, • Help requests via phone and email, • Attending and participating in regular internal meetings and contributing to internal projects and initiatives as they arise Qualifications: • 5-10 years of professional experience, • 2+ years of credible and demonstrated experience in a quota carrying role within B2B sales/account management/customer success, • Prior exposure and GTM experience in or around investment banking or private equity is a strong plus, • Exceptionally strong written and oral communication skills, • Referenceable history of achieving increasing levels of excellence in personal or professional settings, • Highly responsive and organized, • Tech savvy, detail-oriented, and flexible, • Positive and professional work attitude Working at Axial: Axial GTM employees work Eastern Time (NYC) hours and work both from the office and from home. The GTM team is based in New York (HQ), Texas, Florida, and Latin America and those in NYC work in the office three days a week. This role is a fully remote position. When working from home, every team member must have reliable high-speed internet connectivity. We have a comfortable and fully functional office in Manhattan on 30th and Park. Employees based outside of New York travel to New York during the year for company-wide in-office work weeks (3 - 4 times a year). Axial Values: • Expect and Deliver Excellence - you do high-quality work consistently, and you expect it from your colleagues as well., • Be an Owner - you have the personal maturity and accountability to take ownership for your work, to operate with transparency, and to focus on delivering results., • Obsess over Member Trust - you work in a way that helps Axial consistently earn, grow and keep member trust., • Communication Matters - you deliberately focus on being an excellent communicator and collaborator with your teammates and with members., • Invent and Simplify - you are creative and curious, always looking for better ways to materially improve the quality and scalability of the member experience.

[SJKP Law Firm] Staff – Washington, D.C. (Legal Coordinator / Legal Secretary / Legal Client Intake Specialist) ■ How to Apply Please submit your resume, cover letter, desired salary, work authorization, and earliest start date to the email address below. • Email Subject Line (Mandatory): DC [Position Title] – [Full Name] ※ Applications that follow the subject line format and provide all required information will proceed to the screening process. Only candidates who pass the initial screening will be contacted individually. ■ Position Details • Location: 1717 K Street NW Washington, DC 20006, • Employment Type: Full-Time, On-site, • Application Deadline: Until the position is filled ■ About SJKP, LLP SJKP, LLP is a global law firm practicing across Corporate, Criminal Defense, Divorce & Family Law, Real Estate, Employment & Labor Law, and Entertainment. We are committed to providing exceptional client service from the very first point of contact through every stage of representation. Beyond securing signed engagements, we seek professionals who think strategically and contribute meaningful value to the firm's sustainable growth. The ideal candidate approaches their responsibilities with integrity, maintains a warm yet professional demeanor, and takes genuine pride in operating as “One Team” by faithfully executing the strategic direction set by our headquarters. To learn more, please visit our website at . ■ Job Overview & Key Responsibilities As SJKP, LLP continues to expand its global legal services, we are recruiting talented individuals to support our business growth and perfect the client experience. We are seeking professionals who can optimize the client journey to ensure our professional legal services are delivered with warmth and clarity. These roles serve as the first point of contact for the firm and act as strategic guides connecting clients and attorneys. Selected candidates will be responsible for client intake, developing retention strategies, and managing professional office operations in line with SJKP, LLP’s global strategy. We welcome applicants who possess a sincere service mindset and strategic thinking along with practical expertise. Selected candidates will play a pivotal role in adding trust and value to every moment a client encounters SJKP, LLP. ■ Open Positions: Lead & Associate Levels ● [General Responsibilities for All Positions] Maintain a professional and trustworthy office environment and communicate brand values to clients. Ensure accurate data management and security using legal case management systems (e.g., Clio). Ensure a smooth workflow through close collaboration with team members and attorneys. ● [Position-Specific Responsibilities] 1. Legal Coordinator (Case Strategy & Sales Management) • Client Intake & Sales Closing: Proactively diagnose and identify the legal needs of prospective clients through inbound and outbound leads, and guide them toward case work flow through clear, persuasive, and solution-oriented communication. Provide a warm, professional, and seamless experience at all touchpoints, including in-person meetings, phone consultations, and video conferences., • Sales Pipeline & Account Assessment: Manage the entire sales pipeline from initial inquiry to final retention. Perform close management of retained clients, including accounts receivable (A/R) management, and execute strategic follow-ups for unconverted leads., • Collaboration with Attorneys: Communicate closely with assigned attorneys to support case retention and ongoing client management. Develop effective consultation strategies and tailored solutions that align with each client’s legal needs and the firm’s strategic objectives., • Performance Tracking & Analysis: Monitor and analyze daily, weekly, and monthly conversion metrics and revenue contributions to identify trends. Optimize performance and continuously refine sales strategies. 2. Legal Secretary (Front Desk Client Service / Case Record Organization & Admin Support) • Reception & Front Office Management: Greet and assist clients and visitors; support clients in completing intake forms. Handle phone calls and online inquiries professionally, maintaining a comfortable and professional office environment for all clients., • Client Intake & Communication: Serve as a primary point of contact for new and existing clients. Gather essential client information and case details via phone or online channels and relay them accurately and promptly to attorneys, providing a professional client experience., • Scheduling & Calendar Coordination: Manage client consultation appointments and efficiently coordinate attorneys' schedules. Update consultation calendars in real-time and prepare related reports to ensure smooth consultation processes., • Case Intake & System Support: Accurately enter and organize client information, consultation notes, and case records in legal case management systems (e.g., Clio). Support administrative tasks such as daily logs and summary reports, maintaining accurate and up-to-date client data., • Office Administration & Operations Support: Handle mail processing, document preparation, filing, scanning, copying, and general administrative tasks. Provide practical support for office operations and contribute to an organized and efficient office environment. 3. Legal Client Intake Specialist • Initial Inquiry Process: Respond to inbound inquiries via phone/online with warmth and professionalism., • Assessment & Scheduling: Conduct initial case assessment and schedule consultations with the professional team., • Documentation: Maintain accurate records of client interactions to ensure a seamless handoff., • Follow-up: Proactively manage follow-ups to ensure high client satisfaction. ■ Qualifications & Preferences ● [Common Requirements] • Experience: 5+ years for Lead level / All experience levels welcome for Associate level., • Education: Bachelor’s Degree required., • Skills: Exceptional communication and a strong client-service mindset., • Attitude: Strong commitment to company protocols and a proactive learning attitude., • Potential: We value future potential and a passion for becoming a high-level expert within the SJKP system. ● [Role-Specific Preferences] 1. Legal Coordinator: Strong closing skills and the ability to build trust are essential. Experience in high-stakes sales (Insurance, Auto, Marketing) or intake management at large law firms/medical institutions is highly preferred., 2. Legal Secretary: Majors in Secretarial Studies, Communications, or related fields. Experience with Clio or other case management systems. Multilingual skills are a significant plus. 3.Legal Client Intake Specialist Basic Requirements: Bachelor’s degree (preferred majors: Communications, Business, Psychology, Law, or related fields). Competencies: Experience in inbound phone handling or face-to-face customer service; a strong service-oriented mindset. Preferences: Interest in the legal service industry; experience with CRM or intake software; Multilingual skills (Highly preferred). ■ Compensation & Benefits ● [Salary Range] 1. Legal Coordinator Lead/Manager: $60,000 - $80,000 Associate/Staff: $40,000 – $60,000 2. Legal Secretary Associate/Staff: $36,000 – $40,000 3.Legal Client Intake Specialist Lead/Manager: $50,000 – $70,000 Associate/Staff: $36,000 – $50,000 ● [Benefits] salary is adjustable based on the individual's skills, experience, and performance. For the Legal Coordinator role, SJKP may provide performance-based incentive bonuses. ※ Please indicate your desired salary in the application email.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates six transitional housing facilities for families with children experiencing homelessness funded by New York City Department of Homeless Services. Each facility offers clients a supportive, structured, therapeutic, safe, and drug-free environment. We provide comprehensive case management and housing placement services to ensure that families move to permanent housing as quickly as possible. Recreation and evidence-based programming is also available to enhance the services to the families, school aged children as well for parenting support and support to young adults. Position: MOMS Community Mental Health Ambassador (CMHA) Reports To: MOMS Clinician Location: Brooklyn, NY 11212 What The MOMS Community Mental Health Ambassador (CMHA) Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Establish and maintain professional relationships with clients’ and client confidentiality in order to engage them in case management services., • Review all documentation establishing clients' eligibility for program and make file copies., • Create and maintain client files., • Input client data and client progress information into CARES database., • Complete training on the MOMS Partnership model and MOMS Stress Management Course., • Support the Program Manager as needed to complete outreach/recruitment and engagement efforts to support sufficient enrollment into the local MOMS program, including coordinating program schedules, contacting potential participants throughout the recruitment process, holding Engagement Sessions, and consenting participants into the MOMS program., • Co-deliver the MOMS Stress Management Course with the MOMS Clinician., • Support the Program Manager as needed to complete program-related tasks, including incentive distribution/tracking, REDCap data documentation, participant check-ins as needed, and sending assessment/class/homework reminders., • Serve as a bridge between participants and other CAMBA shelter staff (e.g., assisting and encouraging participants to access their CCCs and other existing shelter staff for support, accompanying a resident to connect with resources, surfacing and triaging questions, ensuring that residents follow through to access supports)., • Connect participants with local resources (e.g., through the creation of resource packets, support completing a referral)., • Participate in weekly clinical supervision with MOMS Clinical Supervisor and MOMS Clinician., • Consult with Elevate throughout sustainment programming to implement and improve program processes (e.g., attending initial sustainment transition TA, attending biannual check-in meetings)., • At least two years of work experience and a high school level education or the equivalent combination of experience and education., • Knowledge and familiarity with the community and population that will be served, as well the context in which the program will be situated (e.g., TANF, public housing, homeless shelter); skills to communicate effectively and sensitively with a diverse range of individuals; cultural competence skills., • Excellent organizational, communication, and team-work skills; dependability and flexibility., • Training or experience in a community health worker role., • Experience working with mothers and/or women who are pregnant or caring for children, especially low-income populations., • Interest, knowledge, and/or work experience related to adult mental health / maternal mental health., • Experience in conducting community outreach or engagement, particularly in the local area., • Must obtain State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services (DCJS) prior to start of employment., • Ability to maintain clearances throughout the duration of employment., • Required to become First Aid/CPR certified., • Required to become certified in overdose prevention., • Submit medical Tuberculosis (TB) test results as part of the onboarding process. Compensation: 40k - 43k annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: -Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR SUAs3lDli2

Job Description Thank you for your interest in the Associate Therapist Role here at Healthy Minds NYC's Associate Practice! About our Practice: Healthy Minds NYC was founded in 2016 by Dr. Lanre Dokun in response to a perceived need for accessible, effective therapy that is uniquely suited for NYC professionals seeking thought partnership and treatment for their mental health challenges. The practice specializes in a broad range of therapy modalities but is keenly focused on the impact of combining individual therapists’ viewpoints, life experiences and backgrounds with clinical aptitude and evidence based practices to provide our clients with exceptional, culturally competent and contextualized care. The Associate Practice is our newly formed branch aimed at training up promising clinicians who meet our high standards for clinical care. Our offices are located in the heart of midtown at 7 West 36th street. Each therapist will be assigned their own office space within the suite and will perform all therapy sessions, whether in person or via tele-health, on-site. Job Type: Part Time and Full Time, in person and tele-health Compensation: While working to complete the hours for licensing, our associate therapists will be compensated at $45/hr per client session. Associate therapists will be expected to make available a minimum of 16 hours weekly as a part time employee and up to 40 hours weekly as a full time employee. Specific schedules in terms of days and hours will be flexible but will require at least eight evening or weekend hours weekly. Qualifications: The ideal applicant will have completed a Masters in an accredited program in Mental Health Counseling, Marriage and Family Therapy, Social Work or Professional Counseling. Applicants will need to be approved for a limited permit by the State of New York. The practice will require a copy of an applicant’s resume as well as a copy of their educational transcripts for their undergraduate and graduate education. Additional Role Parameters: · Part Time – 16 hours weekly dedicated to direct clinical care · Full Time – 30 to 40 hours weekly dedicated to direct clinical care · One hour of weekly group supervision · Two hours of weekly individual supervision · One hour of bi-weekly administrative meetings to discuss caseload concerns and administrative details · 1 additional administrative hour bi-weekly for documentation and individual therapist logistics · Participation in practice wide meetings as scheduled as well as engagement with promotional efforts and creation of marketing content · Direct communication with care coordinator as needed · Completion of all clinical notes within 1 week of session completion Infrastructure Healthy Minds NYC and The Associate Practice have a care coordinator who is the first touchpoint for any prospective client. Their role involves screening, verification of benefits and assigning clients to a team member who can best address their particular needs. Therefore, the associate therapist will be assigned a caseload that has been screened for a level of clinical severity appropriate for their level of experience and training. There is also an office manager whose role is to coordinate and see to the needs of the office environment. The office is outfitted in a manner conducive to the peaceful delivery of therapeutic care and with the comfort of the therapist in mind. If there are any issues with access, comfort or other logistics related to the office, the therapist will inform our office manager. The Associate therapist will be trained in the use of our EHR as well as our google suite of products for scheduling, information storage and tele-health sessions. Our Aim: Healthy Minds NYC and The Associate Practice are looking to train up the next generation of clinicians who embody our ethos. Our clients are the drivers of New York’s culture and economy. They desire and need peer counselors who are equipped not only in the evidence based practices learned in clinical training but who are also equipped with the intellect and savvy to keep pace with them. Our aim is not only to partner with you in acquiring the clinical hours you require to acquire your license but to train and retain permanent members of our team. Requirements • Master's degree in counseling, psychology, social work, or related field., • Eligibility for licensure as a mental health professional in the state of New York., • Strong knowledge of evidence-based therapy techniques and interventions., • Excellent communication and interpersonal skills., • Ability to build rapport and establish trust with clients., • Strong organizational skills and attention to detail., • Compassion and empathy for individuals struggling with mental health issues. This role will start as a part time position with the option of building hours towards full time status and eligibility for benefits enrollment. Full time employees are eligible for the following benefits: • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Short Term & Long Term Disability

Job Description POSITION: Wholesale Associate DEPARTMENT: Wholesale, North America MANAGER: Wholesale Directors for North America WORK ARRANGEMENT: Hybrid - 4 days per week in office STATUS: Full-time (Exempt) LOCATION: New York, NY MAIN RESPONSIBILITIES • Support the North America and Pure Online Women's and Men's wholesale business by managing key operational tasks, • Shipping recaps for WHS team PO & EDI Processes, • Communicates via email regarding in-season production changes and requests new purchase orders (POs) as needed by Client Services, • Assists the Sales Team in following up with all North American Omni Majors for EDIs prior to new seasons, ensuring that EDIs are received at least one month before the start of shipping, • Ensure that EDIs are received at least one month prior to the start of shipping. Share updated information on order quantities and pricing with partners to maintain accuracy in EDIs, • Sends out weekly ATS report and process reorders with Customer Services, • Production recuts, partners with Client Services to finalize order confirmations, • Post-order changes (style code, description, color changes) manage directly with Client Services and Customer. Communicates cancelations due to ongoing Upper Management conversations (Margaux reductions, distribution, etc.) Shipping and Payment • Close follow-up with Logistics teams on shipping & pre-payment statuses. Supports Sales Team in responding to delivery inquiries from all NA Omni Majors and Specialties, • Participation on Accounts Receivable call and internal weekly follow-up regarding payment topics RTVs and Cancellations • Ownership of all RTVs and cancellations to ensure effective communication both internally and externally (includes adding to Cancel Log and checking weekly RTV status), • Tracking RTV process in partnership with partners & CS In-Market Support, • Create PowerPoint presentations to support management, • Manages all communication relating to order follow-ups (size scale changes, style cancelations, etc.) and meeting company deadlines, • Partners with Client Services in ensuring all orders entered in RLM are reflected accurately on received Client PO's. Double- checking all POs against OCs to ensure 100% accuracy. Communicate OCs to all partners at the end of each market Other Responsibilities • Assist Sales Team in correspondence for Retail VIC requests and in-store transfers, • Accompanies Sales Team to local PK seminars and visual merchandising visits as needed, • Manage seasonal team of Intern responsibilities in support of Sales Team and manages overall workflow – responsible for securing interns in partnership with Wholesale Associate SKILLS & QUALIFICATIONS • Bachelor's Degree or equivalent work experience, • 1-2 years of experience in a wholesale, buying, or merchandising support role, • Experience in an omni-channel luxury fashion or wholesale environment is a plus., • Proficient in Excel, including pivot tables and VLOOKUP functions, • Familiarity with company calendars, deadlines, sales plans, and budgets, • Proven experience collaborating with cross-functional teams, including sales, finance, production, and merchandising, throughout all seasons, • Approaches challenges with a solution-oriented and pragmatic mindset, • Highly organized, adaptable, and a creative problem solver, • Communicates effectively and professionally with clarity and purpose, demonstrating the ability to engage with a diverse range of individuals, including senior leadership and external partners, • Exhibits confidence balanced with humility, demonstrating kindness, warmth, thoughtfulness, responsiveness, and optimism, • Displays exceptional time management and organizational skills

Job DescriptionAbout WaterworksWhen you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large. What We ProvideWhat gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion. The RoleThe Showroom Client Support Specialist at Waterworks manages the full lifecycle of client orders. In this role, you will work closely with our showroom sales team and our clients to manage multiple interior design project orders from pre order through shipping; ensuring client's receive product when they need it and providing the luxury service experience expected from our brand. You will also help with other showroom operational responsibilities that could include receiving/sending shipments, inventory transfers, processing refunds. Combine your passion for design, luxury products and the sales environment with a customer-centric approach to conducting day to day business in a fast-paced, showroom environment! Responsibilities • Own order management process from pre-order through delivery while delivering exceptional customer-centric experiences to internal partners and external customers., • Manage all communications to internal departments and external clients to ensure order accuracy, timely delivery, and client satisfaction., • Manage and track all order reporting data., • Support the Showroom Sales Consultants in the sales efforts with pre-sale activities like quotes/order entry, sample requests, and processing and collecting payments., • Partner with Sales Consultant, Client Services, and Technical Support Team to resolve client issues in timely manner and to client's satisfaction., • Other duties and responsibilities as assigned.Requirements, • 2+ years administrative or project management experience., • Art/Interior design or luxury retail/service experience preferred., • Strong organizational skills., • Excellent verbal and written communication., • Proficient in Microsoft Office., • Rotating weekend flexibility is required, as showroom is open on Saturday.Plus generous incentive bonus.In preparation for this role, please see the interview plan outlined below:, • Phone call with Corporate Recruiter, • Virtual Teams interview with Hiring Manager

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE Regal is seeking a Manager, Customer Support & Experience to lead our Customer Support function as we continue to grow our B2B omnichannel & AI Agent platform. This role is critical to delivering a high-quality, reliable support experience to our customers as they deploy Regal across their businesses. As the Manager of Customer Support & Experience, you will be a hands-on leader responsible for scaling day-to-day support operations, SLAs, escalation and incident management, and team development. You’ll partner closely with Customer Success, Implementations, Product, and Engineering to resolve complex issues, surface customer insights, and continuously improve both the customer experience and internal support processes. This role is ideal for someone who thrives in a fast-growing B2B SaaS environment, enjoys building scalable systems, and leads with empathy, accountability, and a strong bias toward action. RESPONSIBILITIES: • Own the end-to-end handling of incoming customer support requests, ensuring timely, accurate, and high-quality resolution across all channels, • Lead and develop a high-performing customer support team through coaching, mentorship, and clear performance expectations, • Monitor and manage support KPIs, including response times, resolution rates, customer satisfaction (CSAT), ticket volume, and SLA adherence, • Act as the escalation point for complex customer issues and incidents, coordinating cross-functionally to drive resolution, • Build, refine, and scale efficient support processes, workflows, and documentation to improve customer experience and operational efficiency, • Maintain a deep understanding of Regal’s product, customer use cases, and technical architecture to better support B2B customers, • Partner closely with Product and Engineering to share qualitative and quantitative customer feedback, identify trends, and influence roadmap prioritization, • Prepare and present regular reporting on support performance, customer issues, and operational insights to leadership, • Use data to proactively identify gaps, risks, and opportunities for improvement, and drive clear action plans, • Serve as an administrator for core support tools (e.g., Zendesk, Intercom), owning configuration, workflows, and enablement for the teamABOUT YOU:, • 6+ years of experience in customer support, technical support, or customer service within a B2B SaaS environment, with 2+ years in a people-management role, • Proven ability to lead, motivate, and scale high-performing support teams while maintaining a strong customer-first mindset, • Strong operational rigor with experience managing SLAs, escalations, incident response, and support metrics, • Technical fluency and domain experience in several of the following areas:, • SaaS platforms, • APIs and integrations, • Contact center or communications software, • SQL or data analysis, • Marketing automation, SMS, email, or voice systems, • Comfortable navigating high-pressure situations and resolving complex, multi-stakeholder customer issues, • Excited by building programs, experimenting with new approaches, and continuously improving how support operates at scale, • Experienced with modern customer support tooling and systems, • A hands-on leader who leads by example, builds trust with customers and teammates, and is deeply committed to delivering exceptional support experiencesBenefits/Perks:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized Class Pass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation

Job DescriptionCompany Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description Talent will be hired at a level commensurate with experience. This role is field-based, and candidates should live within a reasonable distance from the primary city. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. Responsibilities: • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives., • Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers., • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.Qualifications, • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes., • Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments., • Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies., • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials., • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have., • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment., • Driving a personal auto or company car or truck, or a powered piece of material handling equipment External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: