Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Managed by HHM Hotels
Job Title: Business Office Coordinator Location: Flatbush YMCA Employment Type: Full-Time About Us: The Flatbush YMCA is a vital part of the Brooklyn community, committed to promoting youth development, healthy living, and social responsibility. We provide a range of programs and services that enrich the lives of individuals and families. Job Summary: The Business Office Coordinator is responsible for supporting the daily financial, administrative, and operational functions of the Flatbush YMCA branch. This role ensures efficient office procedures, accurate financial transactions, and strong internal communication to help the branch run smoothly. Key Responsibilities: Oversee daily office operations and administrative support. Process and reconcile membership, program, and financial transactions. Maintain accurate records of accounts receivable, accounts payable, and payroll information. Monitor and track budget performance, expenses, and revenue reports. Provide excellent customer service to members, guests, and staff regarding membership accounts and billing inquiries. Prepare financial reports, bank deposits, and other documentation as required. Ensure compliance with YMCA policies and procedures regarding cash handling, data security, and recordkeeping. Coordinate supply orders, vendor communication, and office equipment maintenance. Support Human Resources processes including onboarding paperwork, staff records, and timesheet management. Assist in the coordination of events, trainings, and branch meetings as needed. Qualifications: Associate's degree in Business Administration, Accounting, or related field preferred. Minimum of 2 years’ experience in office administration, bookkeeping, or business operations. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and financial software. Strong organizational, communication, and customer service skills. Ability to multitask, meet deadlines, and manage priorities effectively. Familiarity with YMCA operations and systems is a plus. What We Offer: Competitive salary and benefits package. Access to YMCA programs and services. Opportunities for professional development and career growth. A collaborative and mission-driven work environment.
Bilingual Customer Service Representative / Front Desk Associate (Spanish-English) Company: TAXVANCE Location: [Your Location] Reports To: Office Manager 📋 Job Summary: TAXVANCE is seeking a friendly, organized, and bilingual (Spanish-English) Customer Service Representative / Front Desk Associate to serve as the first point of contact for our clients. This individual will be responsible for welcoming clients, managing appointments, answering inquiries, and supporting our tax preparation and financial services team. 🔑 Key Responsibilities: 🛎️ Front Desk & Client Support: • Greet clients in person, by phone, and via email with professionalism and warmth., • Answer client inquiries about tax services, document requirements, and appointment scheduling in both English and Spanish., • Schedule, confirm, and manage appointments., • Collect and verify client documentation for tax preparation., • Translate documents and verbal communication between clients and staff when necessary., • Maintain a clean, organized, and welcoming front office environment., • Support the tax preparers and management team with clerical tasks as needed., • Ensure confidentiality and security of client information in accordance with company policies and federal regulations. 📌 Qualifications: • High school diploma or equivalent (Associate’s degree preferred), • Fluent in both English and Spanish (spoken and written), • Prior customer service or front desk experience, preferably in a financial, tax, or office setting, • Strong communication, organizational, and problem-solving skills, • Proficient in Microsoft Office and basic office equipment, • Friendly, professional demeanor with a customer-first attitude 💵 Compensation & Benefits: • Competitive hourly wage (based on experience), • Paid training, • Seasonal and year-round employment opportunities, • Opportunities for advancement within TAXVANCE