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Job DescriptionCustomer Support Manager New York City, NY | Hybrid (3 days/week in office) | Full-Time About Us CurbWaste is a venture-backed, early-stage vertical SaaS company on a mission to modernize the waste and recycling industry. Our customers are hard-working, no-frills operators running complex businesses with limited tools. We're here to change that. With $50M raised and the backing of top-tier investors, we serve over 150 customers who rely on CurbWaste's all-in-one solution to power their operations. But we're just getting started. Our ambition is to become the system of record for the waste industry and support the people who keep our cities running. At CurbWaste, we hold a high bar. We believe in trust, ownership, and a relentless focus on delivering value. We challenge each other to grow every day and live by values that shape how we show up: • Serve our customers, serve our industry, • Be infinitely curious, • Resourcefulness over resources, • Win as a team, learn as a team This is a true people manager and operator role. You've built support functions before—you've designed tiered models, written the SOPs, stood up the escalation frameworks, and developed reps into higher-tier contributors. You know how to operate independently, set the strategy, and execute against it without needing leadership in the weeds with you. You're equally comfortable owning a critical escalation personally as you are coaching a rep through their first hard customer call. Success is measured by the team's ability to deliver fast, high-quality support without requiring direct manager involvement—while continuously improving processes, tooling, and customer outcomes. Requirements What You'll DoTeam Leadership & Development • Manage, coach, and develop a team of support representatives through regular 1:1s, performance reviews, and career development planning, • Set clear team goals and KPIs (CSAT, first response time, resolution time, escalation rate) and hold the team accountable, • Build structured onboarding and ongoing training programs that ramp new hires to full readiness within 30 days and continuously deepen product and industry knowledge, • Develop team members into higher-level contributors, measurable through certification rates and reduced escalation volume over time, • Foster a high-performance, customer-first culture grounded in accountability, ownership, and continuous improvementSupport Operations & Process, • Define and implement a tiered support model (Tier 1 / Tier 2) with clear ownership, responsibilities, and escalation paths, • Build and maintain playbooks and SOPs that enable the team to independently resolve 80%+ of inbound issues at Tier 1, • Establish clear criteria for ticket classification, escalation, and resolution expectations, • Continuously refine workflows to improve efficiency, consistency, and qualityCustomer Experience & Escalation Management, • Set and uphold a white-glove standard for all customer interactions—urgency, clarity, and professionalism, • Own escalations and complex cases, serving as the final point of coordination before involving Head of CX, Product or Engineering, • Establish and enforce a standardized escalation framework including SLAs, communication expectations, and ownership across business hours and after-hours, • Own and manage the out-of-service-hours coverage plan, including rotation design, on-call ownership, escalation paths, and ensuring consistent customer experience outside standard hours, • Partner with customers during critical moments (post go-live issues, billing concerns, operational disruptions) to ensure successful outcomes, • Serve as a front-line point of contact for SMB accounts without a named CXM, partnering with the broader CX team to ensure these customers receive a consistent, high-quality experience, • Stay connected to the customer experience through ticket reviews and trend analysis while minimizing direct ticket ownership as the team scalesAI, Automation & Tooling, • Identify high-volume, repetitive tasks and drive automation through AI and tooling with the goal of measurably reducing manual ticket volume quarter over quarter, • Train and optimize AI agents (e.g., Intercom) to deflect Tier 1 inquiries with clear deflection rate targets and quality thresholds, and build AI-assisted workflows such as auto-triage, suggested responses, and proactive status updates, • Continuously evaluate and implement new tools and technologies to improve support scalability and response speedPerformance Visibility & Analytics, • Build and maintain real-time dashboards tracking key metrics (response time, resolution time, escalation rate, deflection rate), • Enable full visibility into team performance without requiring direct involvement in individual tickets, • Monitor trends and proactively adjust staffing, workflows, and processes to meet demand, • Drive accountability through data—owning weekly and monthly performance reporting against defined SLAs and surfacing corrective actions when targets are missedInsights & Cross-Functional Collaboration, • Aggregate and analyze tickets to identify recurring issues, failure patterns, and systemic gaps, • Translate support trends into clear, actionable insights for Product and Engineering with business and operational context, • Drive root-cause resolution by partnering with Product and Engineering through to shipped fixes, tracking reduction in repeat ticket volume for resolved issues, • Build and maintain a self-service knowledge base, continuously updated based on product changes and common support trends, • Collaborate with Implementation, Customer Experience, and Sales to ensure seamless handoffs and lifecycle supportWhat You'll Need, • 5–8 years in customer support, with 2–3+ years directly managing a support team, • Proven track record of building or materially scaling a support function; you've designed tiered models, written SOPs, and stood up escalation frameworks from scratch, not inherited and maintained them, • Experience at a B2B SaaS company; vertical SaaS or industry-specific software strongly preferred, • Proven ability to operate independently, you've built and run support systems without a playbook handed to you, and you know how to prioritize and execute when leadership isn't in the weeds with you, • Demonstrated track record of developing support reps into higher-tier contributors with specific examples of reps you've upleveled to grow into leads, • Comfort owning escalations and after-hours critical incidents personally, not just delegating, • Experience designing and managing out-of-service-hours coverage plans; on-call rotations, escalation paths, and after-hours SLAs, • High standards for customer experience with a natural gravitation toward white-glove service, • Analytical mindset with the ability to aggregate trends across large ticket volumes, identify root causes, and communicate findings with business context, • Strong written and verbal communication skills; you can de-escalate a frustrated customer and coach a junior rep in the same afternoon, • Data-driven with comfort in dashboards and using metrics to drive team performance and cross-functional decisions, • Hands-on experience implementing AI or automation in a support context, you can speak to measurable deflection or efficiency gains you've personally driven, • Experience with support platforms like Zendesk, Intercom, Freshdesk, or similarNice to Have, • Background in waste management, logistics, field service, or municipal services, • Experience with tools like Aircall or Fathom, • Experience writing internal playbooks, SOPs, or help center documentation at scale Benefits Compensation $115,000 - 125,000 annually, based on experience. Salary ranges reflect our commitment to competitive, transparent pay. What We Offer This is not just a job. It's an opportunity to make a real impact in a critical industry. • Join a high-performing, mission-driven team transforming a critical industry, • Competitive salary, flexible time off, and ample opportunities for learning and development, • Company-paid medical, dental, and vision coverage, plus 401k At CurbWaste, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Would you like to work for a growing manufacturing company, a company that cares about Health and Safety? Position Summary The Emergency Health & Safety Specialist is responsible for developing, implementing, and monitoring workplace safety, health, and emergency response programs. This role ensures compliance with regulatory requirements, promotes a safe work environment, and prepares the organization to effectively respond to emergencies such as fires, medical incidents, hazardous material releases, or natural disasters. Primary Responsibilities • Develop, implement, and maintain emergency preparedness and response plans, procedures, and training programs., • Conduct safety risk assessments and hazard analyses to identify potential threats to personnel, facilities, and operations., • Ensure compliance with OSHA, EPA, NFPA, and other applicable health and safety regulations., • Lead emergency drills (fire, evacuation, spill response, medical emergencies) and evaluate effectiveness., • Coordinate incident investigations, root cause analysis, and corrective actions., • Provide safety training and guidance to employees, supervisors, and contractors., • Maintain records of safety audits, inspections, incidents, and compliance documentation., • Collaborate with local emergency response agencies, medical providers, and regulatory authorities., • Monitor workplace conditions to ensure safe operations and recommend improvements., • Support business continuity and disaster recovery planning. Education and Experience • Bachelor’s degree in Occupational Health & Safety, Environmental Science, Industrial Hygiene, Emergency Management, or related field., • 3+ years of experience in health, safety, or emergency management, preferably in a manufacturing or industrial environment., • Strong knowledge of OSHA, MSDS, NFPA, EPA, DOB/NYC and other safety regulations., • Certified Safety Professional (CSP), Certified Emergency Manager (CEM), or related credential is a plus., • Excellent communication, training, and interpersonal skills., • Ability to remain calm and decisive under pressure., • Data-driven decision-making and statistical analysis., • Ability to manage multiple projects and deadlines., • Strong attention to detail with a focus on efficiency and cost savings., • Knowledge of safety and compliance regulations in manufacturing environments. OFCCP/EEOC: 40HRS is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and where personnel processes are merit-based and applied without discrimination. It is the policy of 40HRS to provide equal employment opportunity to all persons regardless of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. 40HRS maintains a zero-tolerance policy regarding any form of discrimination or harassment based on these characteristics.

Job DescriptionWho we are: Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together. We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year — and beyond. Our growth is not accidental; it’s the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we’re looking for people who want to do the most meaningful work of their careers. If you want comfort, this isn’t the place.If you want impact, ownership, and the chance to help build a generational fintech company, welcome. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, Facebook, and Mastercard. The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD.We're looking for: You would be joining Nitra at a critical stage of growth as we scale through Series B and build the foundation for the next phase of the company. We’re looking for a Strategy & Operations Lead to help build and scale the operating system behind Customer Success at Nitra. This is a highly visible, high-impact builder role for someone who thrives in fast-moving environments and enjoys solving hard problems through a combination of data, structured thinking, and pragmatic execution. You will work closely with Customer Success, Sales, Product, Finance, and company leadership to design and improve the systems, processes, and operating motions that drive customer activation, utilization, retention, and expansion. Your work will directly shape how we scale Customer Success from hundreds to thousands of healthcare practices while maintaining strong customer outcomes and operational excellence. The ideal candidate brings about 5+ years of total experience, including successful roles at high-growth technology companies, ideally in Customer Success Operations, Sales Operations, RevOps, or similarly analytical operating roles. The strongest candidates will also bring experience from an investment banking or strategy consulting analyst/associate program, pairing startup operating experience with structured problem-solving, analytical horsepower, and a bias toward execution. This role is designed for someone with high energy, strong ownership, and a proactive mindset. You are comfortable operating through ambiguity reflective of a startup environment and energized by solving problems that do not yet have clear answers. You naturally bring structure to complexity, use data to identify opportunities and risks, and move quickly from insight to action. Pragmatism is key as you identify what matters, prioritize effectively, and help drive execution across disparate teams. Experience supporting high-velocity SMB customer segments and/or healthcare environments is a strong plus Your responsibilities will include: • Own the Customer Success operating cadence, • Lead the daily, weekly, monthly, and quarterly business rhythm for Customer Success in tune with Sales, Product, and Company-level cadences., • Convene key operating reviews, develop analyses, surface insights, and drive actions against business metrics including card spend, marketplace utilization, and AI software adoption, retention, and expansion., • Drive customer utilization, adoption, and retention, • Partner closely with Customer Success, Sales, and Product leadership to improve medium and long-term card and marketplace spend as well as AI product GDR and NDR., • Constantly review and recommend changes to operating metrics, segmentation, and team structure, • Turn data into insights and execution, • Build analyses, dashboards, KPI frameworks, and forecasts to identify trends, root causes, and growth opportunities. Translate insights into pragmatic recommendations and measurable action., • Build scalable systems and processes, • Design and improve workflows, segmentation, forecasting, reporting, and operational processes., • Own and lead software adoption and/or AI tool development., • Own quarterly and annual planning processes, • Work closely with leaders across Customer Success, Sales, Product, Finance, and Operations on planning, performance management, and strategic initiatives., • Partner with finance, leadership to define the strategy, budgets, organizational priorities, and long-term investments needed to scale Customer Success and accelerate business growth.You have:, • Total of 5+ years of experience that includes successful stints at high-growth technology companies, ideally within Customer Success Operations, Sales Operations, RevOps, or similarly analytical operating roles., • Experience from an investment banking or strategy consulting analyst/associate program is strongly preferred., • Strong analytical and problem-solving skills, with the ability to turn data into actionable insights and measurable business outcomes., • High energy, strong ownership, and comfort operating in ambiguity within a fast-moving startup environment., • A proactive, builder mindset with a demonstrated ability to independently identify problems and drive solutions., • Experience building scalable processes, reporting, dashboards, workflows, and operating cadences., • Strong communication and stakeholder management skills, with comfort working cross-functionally and directly with executives., • Experience supporting high-velocity SMB environments and/or healthcare practices is a plus., • Bachelors or equivalent degree from an accredited institution. We offer:, • Equity - Everyone at Nitra is an owner. When the company wins, you win, • Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra, • Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options., • Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match, • Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.The base salary range for this full-time position is $150k - $180k + equity + benefits. Our salary ranges are determined by role, level, and location. Nitra values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnicity, national origin or ancestry, gender, race, religious beliefs, disability, sex, sexual orientation, age, veteran status, genetic information, citizenship, or any other characteristic protected by law.

We are seeking a detail-oriented Payroll Processer to manage end-to-end payroll operations in a fast-paced environment. This role is responsible for ensuring accurate and timely payroll processing, maintaining compliance with payroll regulations, and supporting employees with payroll-related inquiries. The ideal candidate will have strong analytical skills, experience with multiple payroll systems, and the ability to handle sensitive information with discretion. Key Responsibilities • Process full-cycle payroll, including wage calculations, deductions, garnishments, and tax withholdings, • Manage payroll activities such as retroactive pay adjustments, time analysis, and year-end processing, • Maintain and update payroll records and HRIS data accurately, • Ensure compliance with federal, state, and local payroll regulations and tax laws, • Reconcile payroll discrepancies and resolve employee payroll inquiries in a timely manner, • Support internal and external audits, including documentation and reporting requirements, • Generate payroll reports and assist with compliance and financial reporting, • Work across multiple payroll systems and tools to manage data effectively, • Collaborate with HR, finance, and other internal teams to ensure smooth payroll operations Qualifications • Minimum 2+ years of payroll processing experience, including garnishments, taxes, and year-end activities, • High School Diploma required; Associate’s or Bachelor’s degree preferred (Accounting, Business, or related field), • FPC or CPP certification preferred, • Proficiency in payroll systems, specifically Oracle Cloud, PeopleSoft, and ADP, • Intermediate to advanced Microsoft Office skills, particularly Excel, • Ability to manage multiple systems simultaneously, • Strong analytical skills, including retroactive pay calculations and time analysis, • High level of accuracy and attention to detail, • Ability to handle confidential and sensitive employee data, • Solid understanding of payroll regulations, tax laws, and compliance requirements, • Effective communication skills with internal teams and employees, • 35-hour work week with flexibility for alternating Friday shifts (6am–2pm or 10am–6pm), • Ability to work onsite at the hospital Important Details: • 5-week contract position (extensions available), • Shift is 7 hrs shift Mon - Fri (8:00 AM-4:00 PM), 35 hrs/week, • Location is New York, NY 10004, • Pay Range for Locals: $25 - $30 per hour, • Need local candidates only. Call to Action: • Spots Are Filling Quickly — Apply Now! Company Description: “Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors” Equal Employment Opportunity Pride Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Pride Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Job Description Client Relations Associate Job Overview Kings Bay Y/JCC Brooklyn is more than just a community space—it’s a dynamic hub of connection, empowerment, and inspiration. As a Jewish Community Center with and without walls, we embrace individuals from all religious, racial, and ethnic backgrounds, fostering a warm and inclusive environment where everyone feels welcome. We offer a rich variety of programs that invite children and families to explore and celebrate Jewish culture, values, holidays, and the vibrant heritage of Israel through immersive experiences in music, storytelling, art, Hebrew, and culinary traditions. From nurturing early childhood education and engaging after-school programs to fun-filled family activities, we create meaningful opportunities for growth, learning, and joy. Our renowned summer camp programs provide unforgettable experiences for children and teens, offering a variety of specialized camps that cater to diverse interests and age groups. These include traditional day camps, specialty camps, and travel camps, all designed to inspire, challenge, and create lifelong memories in a safe and supportive environment. The Client Relations Associate is a vital member of our team, ensuring the seamless operation of assigned departments by expertly managing a variety of clerical and administrative tasks. This role embodies our commitment to delivering exceptional service and fostering positive connections within our community. This is an entry-level position with structured training and development opportunities. Ideal for those looking to gain experience and grow within the company. Main Responsibilities * Work with large volumes of data in Excel, ensuring accuracy and consistency. * Provide comprehensive administrative support, including but not limited to filing, typing, copying, binding, scanning, and organizing materials. * Respond to inquiries by providing accurate and timely information and addressing requests. * Create, maintain, and manage both electronic and physical filing systems for efficient document organization. * Draft, review, and prepare communications such as emails, reports, presentations, and correspondence. * Identify and address operational challenges, proposing and implementing effective solutions. * Contribute to team goals and support projects by accomplishing related tasks as needed. * Foster positive relationships with internal teams and external stakeholders, demonstrating a proactive and collaborative approach. Qualifications • Language: Fluency in speaking English and Russian, • Education: High school diploma or equivalent education required, • Experience: This is an entry-level position with structured training and development opportunities. Ideal for those looking to gain experience and grow within the company. Skills: * Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). * Exceptional interpersonal, verbal, and written communication skills. * Strong organizational and time-management skills with meticulous attention to detail. * Ability to handle sensitive situations with tact and professionalism. * Demonstrated problem-solving skills and the ability to think critically and independently. * Self-starter with a proactive attitude toward achieving goals and improving processes. * Effective in de-escalating challenging situations and maintaining a calm, solution-focused demeanor. Schedule * Must be available to work 35-40 hours/week * Monday to Friday, with periodic Sundays Salary Salary: $18-$20 per hour

VP, Human Resources Eaton Fiber is building a network with future-forward technologies, systems and network architecture that will be ultimately capable of delivering 40Gbps+ to customers. Eaton Fiber is a portfolio company of Tillman Global Holdings, a holding company focused on building premier digital infrastructure businesses globally. We have an incredible opportunity for a VP HR in NYC. This can be a hybrid role (4 days in office). This position will report to the CEO. Requirements and Responsibilities • Oversees the implementation of Human Resources programs through Human Resources staff. Identifies opportunities for improvement and resolves problems., • Leads the development of department goals, objectives, and systems. Provides leadership for performance evaluation., • Participates in executive, management, and company staff meetings and attends other meetings and seminars., • Manages the development and maintenance of the Human Resources sections of both the company website, particularly recruiting, culture, and company information., • Coordinates all Human Resources training programs and assigns the authority/responsibility of Human Resources and managers within those programs. Provides necessary education and materials to managers and employees including workshops, manuals, employee handbooks, and standardized reports., • Establishes and leads the standard recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce., • Interviews management and executive position candidates; serves as part of the interview team for position finalists., • Partners with management to communicate Human Resources policies, procedures, programs, and laws., • Determines and recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation., • Provides Engagement opportunities for the company., • Facilitates Benefits administration regarding open enrollment and general benefit concerns., • Support the management of disciplinary and grievance issues and conducts investigations as required or directed from leadership., • Support the development and implementation of HR initiatives and systems., • Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements., • Review employment and working conditions to ensure legal compliance. Primary Requirements: • Bachelor's degree required., • 15 years+ experience in Human Resources, • Strong recruiting and demonstrated ability to improve talent acquisition strategies., • Demonstrated expertise training managers and employees., • Must be able to handle workforce across the U.S., • HR Generalist background preferred, • Paylocity experience preferred, • Must be able to commute to NYC office and travel as required

HR Data Coordinator (Mandarin-Speaking) | Financial Services | NYC (Onsite) Location & Schedule • New York City (Midtown), • Fully onsite, • Standard U.S. working hours with occasional flexibility for global collaboration We’re partnering with a leading, highly regarded financial services firm to hire an HR Data Coordinator to join their team in New York City. This is a unique opportunity to be part of a high-impact data initiative within a collaborative, detail-driven environment—while working cross-functionally with global teams. The Role This position sits within a people-focused function supporting a large-scale data curation and mapping project. You’ll play a key role in ensuring the accuracy, organization, and integrity of employee data while partnering closely with internal stakeholders. A key differentiator for this hire: fluency in Mandarin, as this role will collaborate closely with a Hong Kong–based team. Global Collaboration • Partner regularly with colleagues in Hong Kong on shared workflows and data initiatives, • Participate in cross-time-zone communication (primarily early mornings, not overnight work), • Flexibility for occasional off-hours calls, while maintaining a standard U.S.-based schedule, • Laptop provided to support seamless communication outside of the office when needed Key Responsibilities • Support ongoing HR data mapping and curation projects, • Accurately input, organize, and maintain employee data across systems, • Identify and resolve duplicate or inconsistent data entries, • Assist with data validation and quality control efforts, • Partner with internal teams and external stakeholders to ensure alignment and accuracy, • Contribute to broader process improvement and data integrity initiatives What We’re Looking For • Fluency in Mandarin (professional/business level required), • Strong attention to detail and organizational skills, • Ability to handle sensitive information with discretion and maturity, • Excellent written and verbal communication skills, • Comfortable working across time zones and with global teams, • Positive, proactive attitude with a willingness to learn Nice to Have • Exposure to HR, operations, or data-related work, • Familiarity with HR systems or data management processes Why This Role • High visibility within a top-tier financial services environment, • Opportunity to work on a meaningful, long-term data initiative, • Exposure to global teams and cross-functional collaboration, • Strong mentorship and development within a structured team

Job Description Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role As a Customer Success Manager at Tabs, you’ll bring proven customer success expertise to elevate the experience of finance and AR leaders running their business on our AI-powered platform. You will own key client relationships, proactively resolve support and integration issues, and ensure customers adopt Tabs to optimize cash flow, reduce DSO, and streamline AR operations. Working closely with finance and AR teams, you’ll deliver tailored success plans, regular check-ins, and data-driven insights that drive satisfaction, retention, and expansion. You’ll also serve as a critical liaison to Product and cross-functional teams—conveying customer feedback and helping shape product improvements. What You’ll Do * Manage a portfolio of customers, acting as the primary point of contact for adoption, escalation, and renewal. * Drive customer success outcomes: reduce DSO, increase automation adoption, and demonstrate ROI through regular business reviews and success plans. * Deliver onboarding, training, and enablement to finance and AR teams; create playbooks and best-practice guides. * Proactively identify and resolve product, process, and data issues; coordinate with Support and Engineering to manage escalations. * Gather, synthesize, and communicate customer feedback and feature requests to Product and cross-functional teams. * Use data and analytics (BI tools, SQL, dashboards) to monitor account health, identify risks and expansion opportunities, and measure impact. * Build strong relationships with finance, AR, and operations stakeholders to drive long-term retention and expansion. Who You Are * 5+ years of experience in customer success, account management, or a closely related customer-facing role at a B2B SaaS company; experience supporting finance, AR, or operations personas is a strong plus but not necessary. * Track record of owning a book of customers and driving measurable outcomes across adoption, retention, and expansion (NRR, GRR, logo retention). * Comfortable leading executive business reviews, success planning, and renewal/expansion conversations with finance and operations stakeholders. * Working knowledge of accounts receivable, B2B invoicing, collections, and AR workflows—or a strong appetite to develop deep fluency quickly. * Hands-on experience with financial systems (QuickBooks, NetSuite, ERP integrations) and CRMs (Salesforce, HubSpot), and comfort troubleshooting accounting/data issues. * Data-driven: experience using SQL, BI tools, and metrics to shape account strategy and measure outcomes. * Excellent communicator with strong cross-functional collaboration skills and an empathetic, customer-first mindset. * Organized, prioritizes effectively, and able to independently solve complex problems. * Growth mindset, fast learner, and comfortable working in a high-growth startup environment. Additional Information This role is based in New York City 5 days a week in our Soho office. Perks and Benefits (Full-time Employees) * Competitive compensation and equity * Unlimited PTO * Up to 100% employer covered monthly healthcare premium (medical, dental, vision) * Lunch provided via Sharebite, plus dinner for any later office days. * Parental leave up to 12 weeks * Tax free commuter and parking benefits * Voluntary insurances (Life, Hospital, Critical Illness, Accident) * Employee Assistance Program (Rightway) * Free One Medical Membership * 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves. Compensation Range: $120K - $165K

Job DescriptionJob Description Who will you be working with? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Our team is focused on continually improving our best-in-class production capabilities. We combine deep domain expertise and tenured experience to deliver unparalleled products for our customers. Here you’ll interact daily with team members during the problem resolution process and will partner with other key stakeholders to support our internal customers and their responsibilities. How will you make a difference? The Field Service Lead/Specialist is responsible for managing and supporting warranty and aftermarket activities for Wabtec products across active transit projects in the Greater New York City territory. This role ensures operational excellence by supervising field service technicians, maintaining strong customer relationships, and serving as the primary liaison between customers, car builders, and Wabtec management. The position emphasizes safety, technical expertise, and proactive problem-solving to enhance product reliability and customer satisfaction. Key Responsibilities: Customer & Relationship Management • Serve as the key Wabtec representative on Transit Authority sites for warranty, modifications, and aftermarket activities., • Develop and maintain strong relationships with transit authorities and car builders., • Actively listen to customer concerns and resolve issues promptly., • Assist transit authority repair operations with troubleshooting and debugging Wabtec products., • Analyze reliability data and recommend improvements to procedures and component replacement intervals., • Maintain a database of product reliability trends and communicate findings to product line engineering. Drive component reliability information through FieldConnect., • Investigate system failures in the field and produce engineering reports as required., • Assist the regional manager in supervising, coaching, and training field service technicians. Ensure adherence to company policies and safety standards., • Assist in organizing workflow, setting performance goals, and monitoring productivity., • Conduct regular task performance reviews and provide constructive feedback., • Promote and enforce a strong safety culture., • Ensure compliance with PPE requirements and Wabtec’s “2-minute warning” safety initiative., • Prepare weekly reports on safety, manpower, warranty support, and retrofit activities., • Maintain accurate records of service calls, work orders, and timekeeping., • Track warranty spare inventory and calibration of tools and equipment., • Implement computerized reporting systems (e.g., Field Connect, project trackers)., • Provide on-site training for car builder or transit authority personnel on Wabtec systems., • Proven experience as a supervisor or in a similar technical leadership role., • Strong mechanical aptitude and hands-on capabilities., • Excellent communication and interpersonal skills; ability to explain complex technical issues clearly., • Outstanding organizational and leadership skills., • Proficiency in MS Office and familiarity with reporting tools., • Knowledge of rail industry products and systems (preferred)., • Valid driver’s license and ability to travel to the U.S. for training., • Strong problem-solving and decision-making abilities., • Travel: Required within the Greater NYC territory and occasional U.S. trips for training and support., • Reporting Structure: Reports to Field Service Manager / Regional Service Director. Our job titles may span more than one career level. The hourly rate for this role is currently $37 - $43. The actual rate offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $33-43 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at . Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.

Job Description Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission-aligned College Success Coordinator to support our College Success Office. The College Success Coordinator will bring a passion for the mission of Harlem Children’s Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life. The College Success Coordinator will join the College Success Office team that provides student outreach, academic support and guidance, financial aid advisement, college transfer assistance, summer and winter internship opportunities, and community building efforts within our program. The ideal candidate will have the ability to create a supportive environment and can easily build rapport and professional relationships with students, staff, parents, and the college community, while maintaining systems to improve retention and graduation outcomes. For more information, check out Want to Work at Harlem Children’s Zone? Here’s 7 Things You Need to Know. Requirements • Master’s degree preferred in higher education, counseling, student administration, guidance, social work, or related area, • At least 2+ years of experience in providing direct services in an educational, social service, or non-profit environment, providing mentoring, coaching, academic advising, personal, and/or career guidance and advice Who you are • Knowledge of higher education, financial aid, student development theories, engagement, and high-impact best practices in higher education, • Excellent oral, written, and interpersonal communication skills, including the ability to complete tasks accurately and in a timely manner, • Demonstrated experience working with low-income, first-generation students, and adults, • Strong organizational skills and the ability to work independently, • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook What you’ll do • Manage and track all college students in the College Success Office using the appreciative advising model, focusing on college transition/persistence/completion, vocational programs, and career readiness, • Maintain frequent and regular contact with students and Counselors to monitor progress and to troubleshoot academic, financial, and socio-emotional issues, • Provide bi-weekly supervision with College Counselors, • Create and maintain professional development plans for each College Counselor to provide quality services to college students, • Monitor and track overall retention, persistence, on-track, and graduation goals to ensure College Counselors are working towards and meeting goals, • Conduct data quality control and assurance check-ins every month to ensure the data required is complete and accurate, • Partner with the fellow Lead Counselor, Specialists, Assistant Director, and Program Director to execute academic and social programs, • Lead teams in the collecting and recording of college data for 100% of caseload, including but not limited to transcripts, bills & schedules, financial aid: FAFSA, TAP, Pell, graduate confirmation, etc., • Provide support to counselors around frequent and regular contact with students to monitor progress and to troubleshoot academic, financial, and socio-emotional issues, • Utilize stakeholders within the community, organization, and families to ensure participants know that they are supported (may require home visits if deemed necessary), • Attend 3-5 school visits per semester for high-risk students and schools that have a high number of participants to meet with the Administration (will require travel), • Ensure that all students are placed on caseloads, • Collaborate to transition and onboard team members as needed, • Partner with counselors to ensure that college graduation is happening within 6 years or less of initial matriculation to college, • Partner with the Assistant Director to create student seminars and events for participants, • Partner with the Assistant Director to identify professional development training for College Counselors to ensure best practices in student engagement, career exposure, retention, persistence, graduation, and overall higher education, • Collect and monitor student information and enrollment, • Perform additional duties and assist with special projects as assigned Schedule • Monday - Friday, 9 AM - 5 PM, flexibility required, • Some weekends and evenings, depending on site needs and events As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families — and our staff — thrive. We offer highly competitive salaries, a comprehensive benefits package, and opportunities for growth. Our exceptional full-time benefits include: • Highly competitive base salaries, • Paid time off, • Employee referral bonus, • Career advancement, • No-cost health insurance, • Life Insurance, • Short-and long-term disability, • Additional voluntary benefits, • Wellness discounts, • Commuter benefits, • Financial wellness perks, • Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.) The salary range for this position is $70,000 to $80,000 per year. To be considered, interested applicants should apply directly through the posting. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children’s Zone is an EOE.

Leadership Opportunity: Director of Front Office Hospitality Environment – New York, NY A premier hospitality environment is seeking a professional to lead and elevate its front office operations. This role is ideal for a dynamic leader who is passionate about excellence, detail, and creating exceptional guest experiences within a refined, service-driven setting. Position Overview The selected individual will provide strategic direction and managerial leadership to ensure the highest standards of presentation and service throughout the front office. Managing hotel operations in accordance with established guest service and sustainability standards, this role plays a key part in shaping the overall guest journey through thoughtful execution and a commitment to quality. Key Responsibilities Operations & Service Excellence • Lead all front office functions to ensure consistently high standards and an optimal level of service are provided to guests., • Maintain a pristine and well-organized environment throughout the property., • Review guest correspondence and incident logs to provide clear direction to staff based on information obtained., • Monitor occupancy of guest room space to ensure efficient use and minimize overbooking., • Maintain front office systems and equipment to ensure optimum performance., • Support the delivery of personalized experiences through attention to detail and service readiness., • Anticipate guest needs and resolve complaints by monitoring operational issues and business flow., • Recruit, train, and develop a high-performing team of associates and department managers., • Foster a collaborative and professional work environment consistent with core values., • Partner with internal departments, including sales, to implement strategies that improve occupancy levels and rates., • Manage departmental resources effectively, including labor and inventory., • Develop, implement, and monitor daily, weekly, monthly, and annual budgets and forecasts., • Oversee property accounting functions, including accounts payable/receivable, house bank audits, and payroll coordination., • Uphold all safety, cleanliness, and operational standards., • Serve on the hotel’s safety committee and follow OSHA and MSDS standards., • Follow established sustainability guidelines and practices. Qualifications • Previous managerial experience in a luxury or high-end environment., • Associate or Bachelor’s degree preferred., • Intermediate knowledge of overall hotel operations; experience in large hotels is preferred., • Strong organizational and communication skills with a high attention to detail., • Ability to manage multiple priorities in a fast-paced setting. Work Environment • Flexible schedule required, including weekends, holidays, and alternate shifts., • Active role requiring regular movement throughout the property, including standing for extended periods and lifting up to 25 pounds. Potential Career Path We are committed to professional development, offering a clear trajectory for those looking to advance into senior management roles: • Director of Rooms – Director of Operations Why Join? This is an opportunity to join a high-performing team in a refined and service-driven environment. Candidates who value excellence, discretion, and professionalism are encouraged to apply.

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in B2B sales, growth marketing, lifecycle marketing, demand generation, revenue operations, CRM workflows, and structured go-to-market execution. This role supports current and upcoming remote consulting opportunities focused on structured go-to-market workflow review, sales motion analysis, campaign planning, revenue operations assessment, CRM documentation, pipeline review, and high-quality project execution. Selected professionals will apply their sales, marketing, or RevOps expertise to review realistic GTM scenarios, evaluate commercial requirements, prepare structured written outputs, and support accurate, evidence-based revenue workflow tasks. Key Responsibilities Professionals in this role may contribute to: Sales Motion & Deal Workflow Review • Review go-to-market scenarios involving account research, ICP targeting, outbound sequencing, discovery preparation, demo scripting, proposals, SOWs, redlines, QBRs, renewals, and forecast calls, • Evaluate sales materials against defined buyer profiles, commercial requirements, pipeline context, pricing logic, and documented deal criteria, • Support structured review of sales playbooks, opportunity notes, call plans, proposal drafts, QBR materials, and forecast narratives, • Review marketing scenarios involving campaign builds, ad copy, SEO content, case studies, positioning documents, battlecards, launch plans, nurture sequences, webinars, and social copy, • Evaluate campaign and positioning materials against audience requirements, messaging frameworks, brand standards, source materials, and documented campaign goals, • Support structured review of campaign briefs, nurture flows, content plans, product marketing assets, lifecycle messaging, and launch documentation, • Review revenue operations scenarios involving CRM hygiene, lead routing, lead scoring, pipeline analytics, win/loss categorization, territory planning, commission calculations, and attribution models, • Evaluate CRM workflows, routing logic, attribution outputs, and pipeline reports against defined specifications, formulas, and expected business outcomes, • Support structured review of sales operations artifacts such as pipeline reviews, attribution models, territory plans, commission models, routing flows, and GTM dashboards Strong candidates may have: • 3+ years of experience in B2B sales, account executive work, sales leadership, growth marketing, lifecycle marketing, demand generation, RevOps, SalesOps, MarketingOps, agency work, SaaS GTM, or related commercial roles, • Working fluency in at least two areas such as outbound strategy, sequencing, campaign planning, marketing operations, attribution, pricing and packaging, sales operations, lifecycle marketing, CRM workflows, SEO, or content strategy, • Familiarity with tools such as Salesforce, HubSpot, Marketo, Outreach, Salesloft, Gong, Clari, LeanData, Chili Piper, Customer.io, Iterable, Google Analytics, Semrush, Ahrefs, Looker, Tableau, or similar GTM systems, • Comfort reading and preparing GTM artifacts such as pipeline reviews, campaign briefs, attribution models, sales playbooks, outbound sequences, positioning docs, QBR decks, territory plans, and commission models, • Strong written communication skills and ability to explain GTM decisions clearly, • A degree or professional background in business administration, marketing, sales, communications, economics, analytics, entrepreneurship, or a related field is helpful, • Experience in SaaS, agency, B2B technology, marketplace, fintech, e-commerce, or other GTM-heavy environments, • Familiarity with sales frameworks, lifecycle journeys, campaign attribution, ICP development, pricing and packaging, CRM hygiene, territory design, or pipeline forecasting, • Experience preparing or reviewing campaign briefs, outbound sequences, pipeline reports, sales playbooks, attribution models, battlecards, launch plans, QBR decks, or commission calculations, • Certifications or practical experience with Salesforce, HubSpot, Marketo, RevOps, SalesOps, lifecycle marketing, SEO, or analytics tools, • Apply sales, marketing, and revenue operations expertise to structured remote project work, • Contribute to high-quality GTM workflow review, campaign assessment, sales motion analysis, and revenue systems documentation, • Work on flexible, project-based assignments aligned with your commercial background, • Use your GTM judgment in a focused, detail-oriented work environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $65–$115 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: .

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE Regal is seeking a Manager, Customer Support & Experience to lead our Customer Support function as we continue to grow our B2B omnichannel & AI Agent platform. This role is critical to delivering a high-quality, reliable support experience to our customers as they deploy Regal across their businesses. As the Manager of Customer Support & Experience, you will be a hands-on leader responsible for scaling day-to-day support operations, SLAs, escalation and incident management, and team development. You’ll partner closely with Customer Success, Implementations, Product, and Engineering to resolve complex issues, surface customer insights, and continuously improve both the customer experience and internal support processes. This role is ideal for someone who thrives in a fast-growing B2B SaaS environment, enjoys building scalable systems, and leads with empathy, accountability, and a strong bias toward action. RESPONSIBILITIES: • Own the end-to-end handling of incoming customer support requests, ensuring timely, accurate, and high-quality resolution across all channels, • Lead and develop a high-performing customer support team through coaching, mentorship, and clear performance expectations, • Monitor and manage support KPIs, including response times, resolution rates, customer satisfaction (CSAT), ticket volume, and SLA adherence, • Act as the escalation point for complex customer issues and incidents, coordinating cross-functionally to drive resolution, • Build, refine, and scale efficient support processes, workflows, and documentation to improve customer experience and operational efficiency, • Maintain a deep understanding of Regal’s product, customer use cases, and technical architecture to better support B2B customers, • Partner closely with Product and Engineering to share qualitative and quantitative customer feedback, identify trends, and influence roadmap prioritization, • Prepare and present regular reporting on support performance, customer issues, and operational insights to leadership, • Use data to proactively identify gaps, risks, and opportunities for improvement, and drive clear action plans, • Serve as an administrator for core support tools (e.g., Zendesk, Intercom), owning configuration, workflows, and enablement for the teamABOUT YOU:, • 6+ years of experience in customer support, technical support, or customer service within a B2B SaaS environment, with 2+ years in a people-management role, • Proven ability to lead, motivate, and scale high-performing support teams while maintaining a strong customer-first mindset, • Strong operational rigor with experience managing SLAs, escalations, incident response, and support metrics, • Technical fluency and domain experience in several of the following areas:, • SaaS platforms, • APIs and integrations, • Contact center or communications software, • SQL or data analysis, • Marketing automation, SMS, email, or voice systems, • Comfortable navigating high-pressure situations and resolving complex, multi-stakeholder customer issues, • Excited by building programs, experimenting with new approaches, and continuously improving how support operates at scale, • Experienced with modern customer support tooling and systems, • A hands-on leader who leads by example, builds trust with customers and teammates, and is deeply committed to delivering exceptional support experiencesBenefits/Perks:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized Class Pass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation

The Document Administrator will be supporting the physical records operations, ensuring accurate inventory control, secure storage, compliant disposition, accurate reporting and effective vendor coordination. The role acts as a point of contact for records-related inquiries, operational issues, and service delivery across multiple business units and locations. • Manage enterprise physical records inventories, including records stored with approved off‑site vendors, ensuring accurate location tracking, data integrity, and lifecycle status within internal systems such as the Physical Records Indexing System (PRIS) and vendor platforms (e.g., Iron Mountain Connect)., • Identify, investigate, and resolve discrepancies related to box locations, checkouts, returns, and legacy inventory records to ensure system accuracy and audit readiness., • Perform system testing and validation within physical records indexing platforms to support system enhancements and regulatory requirements, • Serve as a liaison with external physical records management vendors, coordinating records pickups, refiles, deliveries, console placements, destructions, and service schedules., • Monitor, review, and audit vendor performance against contractual service‑level agreements (SLAs), addressing service issues and escalating risks as required., • Act as a point of contact for physical records management inquiries through the Records Management Support Line and shared mailbox., • Provide user support and guidance on physical records archiving processes, retention requirements, and PRIS system usage., • Track, analyze, and report on physical records management operational metrics, • Support the secure handling, storage, retention, and disposition of physical records in accordance with corporate Records Management standards, regulatory obligations, and internal policies. Qualifications • Excellent verbal and written communication skills with the ability to clearly convey complex information to diverse audiences, • Proven ability to independently plan, prioritize, and manage financial and logistical deliverables across multiple projects, • Demonstrated ability to deliver high‑quality work accurately and on a timely basis, • Client‑focused with a strong commitment to service excellence, • Strong analytical and presentation skills; experience with risk management is a plus, • Advanced proficiency in Microsoft Office, including Excel and PowerPoint; familiarity with Power BI is a plus, • Advanced Excel capabilities, including creating pivot tables, VLOOKUPs, and performing cross‑tabulations across multiple data sets to generate meaningful reporting and insights, • Flexible, resilient team player with a positive, solutions‑oriented attitude

A respected, long‑established legal organization is seeking a Temporary Court/Docket Clerk to help uphold its tradition of excellence across diverse practice areas. Known for its collaborative culture, dedication to high‑quality service, and recognition for innovation and social impact, the firm offers an engaging and supportive workplace. The role provides an opportunity to contribute to essential court and docket processes that keep legal operations running smoothly and efficiently. Who You Are • Someone with hands‑on experience supporting litigation teams and managing court‑related workflows, • Comfortable navigating New York and federal procedural rules with confidence, • A detail‑focused professional who thrives when deadlines are tight and priorities shift, • Skilled at communicating clearly with attorneys, staff, and external partners, • Proficient with tools such as Compulaw, Microsoft Office, and other docketing or research platforms, • Organized, responsive, and able to stay composed when handling multiple time‑sensitive tasks, • Open to a hybrid schedule and available for late‑day or after‑hours filings when needed What You’ll Do • Maintain centralized tracking systems for case deadlines, court appearances, and litigation calendars, • Review incoming court activity and identify key dates that must be added to firmwide calendars, • Monitor state and federal dockets, especially New York courts, using platforms such as CourtAlert, PACER, and related tools, • Assist with preparing and reviewing filings to ensure they meet court formatting and procedural requirements, • Submit electronic filings in state and federal courts, including after standard business hours when required, • Coordinate with vendors for service of process and document retrieval, • Support attorneys with admissions, filing logistics, and procedural questions, • Help onboard new matters into docketing systems and maintain accurate records across active cases What Success Looks Like • Deadlines, reminders, and court dates are consistently captured and communicated to case teams, • Filings are submitted accurately, on time, and in compliance with court rules, • Attorneys and staff feel supported and informed throughout the lifecycle of each matter, • Docketing systems remain organized, current, and reliable for all users, • You demonstrate strong judgment, reliability, and the ability to anticipate what case teams need, • You contribute to a collaborative, inclusive environment while representing one of the nation’s leading law firms Pay Rate Range: $39-47 per hour, based on experience Location: New York, NY – Hybrid To protect applicants, please note that this job is posted only on LinkedIn.com and Gainor.net. Postings on any other sites have not been approved by our company and may be fraudulent. Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.

Job DescriptionAbout Us Here at Vector Media, we lead the forefront of innovation in transit advertising. Since our inception in 1998, Vector Media has been at the cutting edge of transforming transit advertising into a dynamic arena for brand engagement and efficient reach to millions of Americans. Headquartered in NYC, our reach extends across the nation with offices and assets in over 50 markets. Vector Media started with a vision to break the traditional OOH advertising mold by elevating transit advertising into a creative and data-informed medium. From city streets to transit systems, from digital billboards to unique experiential activations, our campaigns capture attention and create memorable interactions. At Vector Media, we believe in the power of OOH advertising to not just reach people, but to move them. Our work covers a wide range of needs, from local businesses to global brands, each with its own story of impact and engagement. Our commitment to excellence and innovation has earned us trust and accolades within the industry and from our clients. In a world where advertising spaces are cluttered, Vector Media stands out by making every message count. What We Value • Accountability: Taking ownership of our actions, learning from mistakes, and earning trust through responsibility., • Growth: Supporting personal and professional development, knowing that when our team members thrive, the company thrives., • Excellence: Always striving for the best possible results and never settling for “good enough”. Pay Range Details: $24.04/hour - $28.85/hour (equivalent to $50,000- $60,000 annual salary, assuming a 40-hour work week). The salary range is subject to change and may be amended in the future. Experience, education, skills, and other factors are considered when determining the salary offered. Who You Are • A smart, ambitious, self-starter who can balance strategic thinking with tactical execution mindset., • Well versed in employing multi-channel marketing tactics to move the client through the sales funnel., • A vertical expert who will own the end-to-end insights for strategic client and brand engagement., • Proactive and ever ready to take on and lead projects., • Able to adapt to change and thrive in an environment where change is the norm., • Data driven, not afraid to get your hands dirty, and are ready to help by deep diving into reporting and metrics anytime., • Collaborative yet independent and love working in a collaborative environment where you can take independent decisions.What You’ll Bring, • 1-3 years media planning experience (any media format) with knowledge of media math., • Exemplary written communications skills, including the ability to succinctly articulate marketing/media concepts and the ability to write in a creative, clever manner., • Advanced computer skills required, including proficiency in PowerPoint & Excel, internet research, social media and CRM programs like Salesforce and Tableau., • Project management capabilities, including attention to detail involving projects with multiple stakeholders., • The desire for a career in sales, partnerships, or marketing., • High energy, a positive attitude and a great work ethic., • Undergraduate degree in Business, Sales, Marketing, Communications, or equivalent in related fields.What You’ll Do, • Research target accounts and prepare in-depth research documents with the goal of helping sales directors obtain appointments with senior decision makers at Fortune 1000 companies., • Ensure that the sales team has the required materials and support information for all prospecting efforts and client/agency meetings. Includes: brainstorming and creating custom media plans and decks, requesting accurate research, organizing creative mockups from the design team, checking available inventory, coordinating tech team involvement, etc., • Compile and analyze qualitative/quantitative data; synthesize insights into standalone sales/marketing materials that communicate market research, estimated delivery, campaign delivery, etc., • Collaborate with Sales Directors to assist with sales and retention efforts including servicing existing and new clients and accounts; Organize the planning and implementation of sales production projects, tracking all phases of campaigns., • Operate as a core member of the team building a scalable U.S. function through continuous measurement and employment of best practices. Powered by JazzHR bdUPgsCLAA

Our Engineering team is seeking a candidate to lead the design and development of AI-powered test automation capabilities across the organization. This role will leverage AI and LLM technologies to fundamentally transform how functional, regression, and integration testing is created, maintained, and executed. We are looking for someone who combines strong quality engineering fundamentals with a passion for AI-driven development. The successful candidate will define the strategy for AI-powered test automation, build frameworks that use AI to generate and maintain test suites, and establish standards that ensure consistent quality across applications. Key Responsibilities: Test Automation & AI Integration • Design and build AI-powered test automation frameworks that leverage LLMs to generate, execute, and maintain test cases for functional, regression, and integration testing, • Develop AI-driven approaches to analyze application code and automatically generate meaningful test coverage, • Build and maintain reusable automation components that integrate AI capabilities into existing test pipelines, • Create self-healing test suites that use AI to adapt to application changes and reduce maintenance overhead Strategy & Standards • Define the overall strategy and roadmap for AI-powered quality engineering across the organization, • Establish standards for test automation quality, coverage thresholds, and AI-generated test validation, • Evaluate and integrate AI/LLM tools into the testing lifecycle, assessing their reliability and enterprise fit, • Define best practices for prompt engineering in the context of test generation and validation, • Track and report on the effectiveness of AI-driven testing compared to traditional approaches Collaboration • Partner with agentic code development and AI tooling teams to ensure quality is embedded throughout the AI-powered SDLC, • Work with development teams to integrate AI-driven testing into their CI/CD pipelines, • Collaborate with InfoSec and compliance teams to ensure AI-generated tests meet enterprise requirements, • Share knowledge and best practices across teams, building organizational capability in AI-powered testing Required Experience • Extensive experience in quality engineering, test automation, or software development in an enterprise environment, • Demonstrated experience building and maintaining test automation frameworks, • Strong programming background in multiple languages (Python, JavaScript/TypeScript, Java, etc.), • Experience with AI/LLM tools and platforms (Claude, ChatGPT, Copilot, or similar), • Fluency with Agile delivery methodologies and Test-Driven Development (TDD), • Experience integrating test automation into CI/CD pipelines Technical Skills • Deep knowledge of test automation frameworks and tools (Selenium, Playwright, Cypress, or similar), • Understanding of prompt engineering principles applied to test generation and validation, • Experience with API testing, contract testing, and integration testing patterns, • Familiarity with AI agent frameworks and how they can be applied to testing workflows, • Knowledge of DevOps practices and CI/CD tooling, • Strong technical troubleshooting and problem-solving skills Preferred • Hands-on experience with Claude Code or similar AI development tools, • Experience with MCP (Model Context Protocol) integrations Soft Skills • Ability to define and communicate a technical vision for AI-powered quality engineering, • Strong analytical mindset - able to evaluate AI-generated outputs critically, • Self-directed with ability to work independently while collaborating across teams, • Ability to learn quickly in the fast-moving AI space, • Strong written and verbal communication skills Education • Bachelor's or Master's degree in Computer Science, Information Systems, or related technical field

Company Overview: We are seeking a Senior Consultant level consultant with deep expertise in Change Management and Adoption to support high-impact transformation initiatives across life sciences organizations. This role is ideal for candidates coming from Big 4 or top-tier consultancies who want to combine structured change methodologies with hands-on client leadership to drive measurable adoption and sustained business outcomes. You will lead change and adoption workstreams across digital, data, and operating model transformations, partnering closely with client stakeholders to ensure successful implementation and long-term behavioral change. You will also contribute to firm growth through proposal development and thought leadership. This role will be hybrid based out of NYC, Boston, Philadelphia, or Raleigh. Applicants must reside within reasonable commute distance to one of these major cities. Please do not apply if you do not meet this criterion. Key Responsibilities: Change Management & Adoption Strategy • Lead end-to-end change management strategies across transformation initiatives, including digital, data, and process implementations, • Conduct stakeholder mapping, change impact assessments, and organizational readiness evaluations, • Develop and execute communication, engagement, and training strategies to drive adoption, • Define and track adoption KPIs, success metrics, and behavioral outcomes to measure impact, • Design and deliver training programs, workshops, and enablement materials tailored to diverse stakeholder groups, • Drive user adoption across new systems, tools, and operating models, • Partner with business and technology teams to embed change into day-to-day operations, • Manage multi-workstream consulting engagements, overseeing teams, timelines, and deliverables, • Serve as a day-to-day client lead, engaging stakeholders across R&D, Commercial, Medical Affairs, and Operations, • Facilitate workshops and working sessions to drive alignment and decision-making, • Mentor and develop junior consultants, providing coaching and quality oversight, • Contribute to business development, proposal development, and account expansion, • Support service line growth through development of change management methodologies, tools, and best practices Requirements: • 4–10+ years of experience in Change Management, Organizational Transformation, or Adoption within life sciences or consulting, • Consulting experience strongly preferred, particularly from Big 4 or top-tier firms, • Proven experience leading change workstreams for digital, data, or operating model transformations, • Strong understanding of life sciences business functions (R&D, Commercial, Medical Affairs, or Operations), • Demonstrated ability to manage multiple engagements simultaneously, • Experience with change management frameworks (e.g., ADKAR, Prosci) preferred, • Excellent client-facing, storytelling, and executive communication skills, • Experience designing and delivering training and enablement programs, • Exposure to digital transformation initiatives (e.g., CRM, data platforms, AI tools) preferred, • Track record of contributing to business development or account growth preferred, • Advanced degree (MBA, MHA, MPH, or equivalent) preferred The base salary range for this role is $110,000–$140,000. Benefits: • Choice of medical, dental, and vision insurance., • Voluntary benefits., • Short- and long-term disability., • HSA and FSAs., • Matching 401k., • Discretionary performance bonus., • Employee referral bonus., • Employee assistance program., • 11 public holidays., • 20 days PTO., • 7 Sick Days., • PTO buy and sell programs., • Volunteer days., • Paid parental leave., • Remote work environment with the ability to travel to the office as needed. For more information about BIP US, visit ___. Equal Employment Opportunity: It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.

We are seeking an experienced Entitlements and Medicaid Manager to oversee and manage public benefits and representative payee services for individuals supported by our programs. This role is responsible for ensuring accurate administration, compliance, and reconciliation of benefits including Medicaid, Social Security (SSI/SSD), SNAP, and other entitlements. The ideal candidate will bring strong leadership, analytical skills, and a deep understanding of nonprofit or human services financial operations. Key Responsibilities: Entitlements & Benefits Management • Oversee eligibility, recertifications, and ongoing management of public benefits, • Monitor benefit levels, income changes, and compliance requirements, • Act as liaison with Social Security, Medicaid, and other agencies, • Manage full lifecycle of client funds under the Representative Payee program, • Oversee disbursements (rent, utilities, personal needs, etc.), • Ensure accurate tracking and reporting of client financial activity, • Maintain relationships with banking partners, • Oversee account setup, maintenance, and reconciliations, • Ensure strong internal controls for cash handling and disbursements, • Supervise and mentor Entitlements staff, • Establish and improve policies, procedures, and controls, • Partner with Finance, Program, and Care teams, • Ensure adherence to SSA, Medicaid, SNAP, and regulatory guidelines, • Serve as primary contact for audits and reviews, • Support audit readiness and reporting accuracy Qualifications: Required: • 4+ years of experience in entitlements, benefits administration, or nonprofit finance, • Strong knowledge of Medicaid, SSI/SSD, and SNAP, • Excellent analytical, reconciliation, and supervisory skills, • Bachelor’s degree in Accounting, Finance, Business, Human Services, or related field, • Experience with OPWDD-funded programs, • Strong attention to detail and organizational skills, • High level of integrity and accountability, • Effective communication and leadership abilities, • Ability to handle sensitive information with discretion We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Opportunity for advancement, • Training & development, • Competitive Pay, • Professional Development Responsibilities • Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation., • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims., • Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary., • Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals., • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation., • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution., • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier., • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system., • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.Qualifications, • Hold the insurance license required by your state and have a minimum of two years of commercial lines insurance account management experience as well as a Bachelors Degree or comparable work experience., • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects., • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations., • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision., • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.

Job Description Our Story With over 50 years of serving the creative community, Adorama has grown from a beloved New York City camera store into the world's only full-service destination for photo, video, and electronics. We're more than a retailer—we're a creative partner for professionals, hobbyists, and tech enthusiasts alike. From iconic brands like Sony, Canon, and Nikon to the latest in drones, smart home tech, musical instruments, and pro audio gear, Adorama provides creators with the gear and services they need to bring their visions to life. Our passion for education, innovation and commitment to customer experience make us a dedicated and trusted resource. At Adorama, we don't just support creativity—we live it. Join a team that's shaping the future of how the world captures, creates and connects. Our Leadership Principles • Growth Mindset: We set high standards, embrace failure, and are open to change., • Be Customer-Centered: We focus on the end-to-end customer experience., • Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts., • Think Like a Start-Up: We move fast, stay flexible, and celebrate every win. We're looking for someone who thrives in a fast-paced environment, has a passion for helping others, and brings a proactive approach to problem-solving. If you're a strong communicator with a knack for building trust and resolving issues efficiently, we'd love to hear from you. Responsibilities • Respond promptly and professionally to customer inquiries via phone, email, live chat, and messaging platforms., • Resolve customer issues with empathy and efficiency, ensuring a positive experience and long-term satisfaction., • Maintain a high level of product and policy knowledge to provide accurate and helpful information., • Follow established procedures and guidelines while identifying opportunities for process improvement., • Collaborate with internal teams (e.g., Sales, Logistics, Technical Support) to resolve complex customer issues., • Manage a high volume of interactions while maintaining attention to detail and quality., • Meet and exceed individual and team KPIs, including customer satisfaction scores and response time metrics., • Document customer interactions accurately in CRM systems and escalate issues when necessary., • Build and maintain strong relationships with both internal and external customers through open, respectful, and solution-oriented communication., • Demonstrate a commitment to continuous learning and staying current with company products, services, and policies., • Uphold Adorama's values and brand reputation in every customer interaction., • Perform other duties as assigned to support the department and company goals, • Responsibilities may evolve over time; employees may be asked to take on additional duties as needed to support business priorities. What Will Help You Thrive • 1–2 years of experience in a customer service or client-facing role (retail, e-commerce, or tech industry experience is a plus)., • High School Diploma or equivalent; college coursework or degree preferred., • Exceptional written and verbal communication skills., • Strong interpersonal skills with a customer-first mindset., • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment., • Proficiency in Microsoft Office Suite and customer service platforms (e.g., Zendesk, Salesforce, Dynamics or similar)., • Excellent data entry and documentation skills., • High emotional intelligence and the ability to remain calm under pressure., • Strong problem-solving skills and a proactive approach to resolving issues., • Willingness to learn and adapt to new tools, technologies, and processes., • A team player who thrives in a collaborative environment. This role requires three on-site days weekly to ensure in-person collaboration, improved communication, effective teamwork, and real-time problem solving to enhance team synergy and productivity. A standard 40 hour work week is expected. Ready to Join Our Team of Creators? Apply today and let's create something extraordinary together. Pay range for this role:$20—$22 USD

Located in Jersey City, NJ, ideal for educators who live locally or currently commute into NYC and are looking for a closer, more sustainable school community. This is a full-time, on site role designed for educators with experience teaching project-based learning in a public middle school setting. This role is for the 2026-27 school year and will begin in August 2026. Company Description Kindle Education is an intentionally diverse 6th–12th grade public charter school that aims to cultivate an equitable community of purposeful individuals who are prepared to navigate our current world and build our future. We believe that a new model of school is required to meet the demands of the 21st century and we are building it. We opened our doors to 66 6th-grade students in the fall of 2023 in Jersey City, NJ. Two years later, Kindle now serves 6th–8th grade students, with plans to expand through 12th grade. We are seeking a Project-Based Learning Makerspace Teacher (Forge) to join our middle school team beginning in August 2026. Job Description Below is a brief overview, intended to be neither comprehensive nor binding. A flame is organic, never fixed, and we see the development of our school and team in the same way. As a Project-Based Learning Makerspace Teacher (Forge) at Kindle Education, you will play many roles. We believe education is best done as a team sport, we can accomplish exponentially more through collaboration. • As a Forge Teacher, you will lead a dynamic, hands-on makerspace where students bring ideas to life through design thinking and prototyping. Using the NuVuX curriculum, you will guide students through open-ended design challenges that integrate engineering, art, and storytelling. Students will learn to research, ideate, sketch, build, test, and iterate, developing both their technical skills and their creative confidence., • As a Student Coach, you will facilitate a daily advisory (Bonfire) where you partner with parents to guide a group of students as they explore their purpose, individuality/identity, and participate in community based change-making projects., • As a Learner and Team Member, you will set your own goals with the support of a coach and your peers, modeling the same curiosity and ownership we expect from students. By proactively supporting colleagues and stepping in where needed, you’ll help foster a culture where everyone feels seen, heard, and valued. Qualifications We are looking for creative and adaptive self-starters who are ready to take on the challenge of cultivating an environment that prepares every child to navigate our current world and build our future. Please review our website before applying (KindleEducation.org). • NJ Instructional Certificate or eligibility in Middle School (STEM, Design, Technology Education, or related field), or equivalent certification from another state strongly preferred., • Alignment with Kindle Education’s school model, mission, and values., • Experience with or willingness to develop skills in design thinking, digital fabrication, prototyping, and project-based learning., • Comfort using or learning design curricula, and integrating emerging technologies and creative tools., • A genuine excitement for student coaching and supporting the metacognitive and holistic growth of students., • Readiness to utilize technology, data, and systems of feedback to ensure transparency, consistency, and continuous improvement., • Preference for fast-paced and diverse startup cultures where everyone wears multiple hats., • Team player who is willing to give more than they take., • Strong belief in the importance of diversity and intentionally integrated communities., • Someone who seeks first to understand, then to be understood., • A love for learning, exploring, and tinkering. Comfortable with change, ambiguity, and occasional failure., • A high tolerance for fire metaphors. Additional Information We have bold aspirations for what a school can be and while we expect a lot from our team, we also give a lot in return. Every new team member participates in an onboarding experience designed to prepare them to deliver the Kindle Education learning model. Weekly grade-level and content team meetings ensure staff have space to collaborate and share best practices, while the Director of Learning provides consistent coaching. We provide a competitive compensation and benefits package that prioritizes the needs of you and your family. Salary range: $60,000–$90,000, based on experience. Diversity sparks innovation, creativity, and transformation. We are actively seeking candidates of varying backgrounds and perspectives. If you are looking for a place that values all you have to offer, come help us build it. Kindle Education is an equal opportunity employer. Work authorization is required (candidate must have permanent authorization to work in the U.S.).

Job Description Job Title: Night Assistant Team Leader Job Summary: CASES is seeking an experienced, clinically grounded Assistant Team Leader to join a new and innovative initiative within our Pretrial Services Department: the Intensive Services Unit (ISU). This is an exciting opportunity for a dynamic leader who thrives in fast-paced, mission-driven environments and is passionate about supporting individuals with complex needs at critical moments in their lives. The Assistant Team Leader provides direct supervision, clinical guidance, and operational support to the team members working the night shift at Manhattan Criminal Court. This team delivers intensive, hands-on support to participants in the Supervised Release Program, building and maintaining caseloads that move seamlessly from the courtroom to the community, night after night. Reporting to and supported by the Director of Arraignments, the Assistant Team Leader plays a key role in guiding daily operations, strengthening clinical practice, and fostering a collaborative, trauma-informed team culture. Salary: The salary for the Night Assistant Team Leader role is $77,000 - $79,000 per year. Shift Hours: This position is full-time working Saturday - Wednesday from 5pm to 1am. Location Address: 100 Centre Street, New York, NY 10003 Workplace Flexibility: Flexible, after 90 days can finish shift from home 1x per week (10pm-1am). What you will be doing: • Provide clinical and administrative oversight of the team, • Support the overall clinical and administrative operations of the community supervision, case management, peer support, health, and rehabilitation services., • Provide support to staff who will be in the community from 5pm-9pm., • Assistant Team Leader will conduct in-person field-based services in the community with team members to support staff in their work with participants with elevated risks and needs, when needed., • Manage a specialized caseload of program participants who present with significant behavioral health needs, co-morbid conditions and/or complex presentations requiring collaboration with various partner providers., • Provide recovery-oriented, trauma-informed and gender-responsive services., • Assess participant’s; immediate needs, legal circumstances, substance use, mental health, trauma, psychosocial, vocational, educational, and housing needs to complete assessments and develop service plans., • Provide transitional support for clients to their home, shelters, treatment programs and/or other services to ensure and secure connection to programming., • Assist clients with linkages to and systems navigation within the behavioral health, human services, and criminal justice systems as appropriate, • Conduct outreach to families and significant others to gather collateral information for service planning., • Develop and maintain excellent professional relationships with judges, prosecutors, defense counsel, and other court partners to facilitate program admissions and maintain CASES 'credibility in the Manhattan Criminal and Supreme Courts., • Participate in supervision, case review and staff meetings, and in-service trainings to develop professional skills., • Work regular schedule and adhere to schedule changes to ensure SRP consistently maintains coverage for all court shifts; perform other related duties as assigned by supervisors and senior staff, • Supervise Case Coordinators and peer intern students, where applicable., • Perform additional tasks as assigned by supervisors and senior staff., • Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor. What we are looking for: • Master’s degree in Social Work, Mental Health Counseling or fields preferred or Bachelor’s degree in Social Workwith3-4 years Supervisory experience., • At least three years of experience working in human services with individuals with serious mental illness and those with serious mental illness and co-occurring substance use disorders. As well as working in the field, • Physical demands of the job include commuting on public transportation for extended periods within NYC, visiting participants in their homes and/or community spaces., • Experience understanding various evidence-based models and theories pertaining to psychoeducation, motivational interviewing, serious mental illness and recovery., • Experience understanding family systems based on diversity of cultural and ethnic backgrounds Highly organized and self-motivated Preferred Skills: • Bilingual Spanish, • LMSW or LMHC preferred, • CASAC or CASAC-T preferred Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Our Values At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people’s stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Saturday - Wednesday, 5pm - 1am ET 35 hours per week excluding breaks

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Customer Service Representatives Type: Contract Compensation: $60–$80/hour Location: Remote Duration: 3–4 weeks Commitment: 30–40 hours/week Role Responsibilities • Create deliverables for common requests within your professional domain., • Review peer-developed deliverables to improve AI research., • Diagnose and solve real issues in your domain to advance machine learning systems., • Contribute expertise to cutting-edge AI research. Must-Have • 4+ years professional experience in your respective field., • Upload resume, • AI interview based on your resume

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Customer Service Representatives Type: Contract Compensation: $60–$80/hour Location: Remote Duration: 3–4 weeks Commitment: 30–40 hours/week Role Responsibilities • Create deliverables for common requests within your professional domain., • Review peer-developed deliverables to improve AI research., • Diagnose and solve real issues in your domain to advance machine learning systems., • Contribute expertise to cutting-edge AI research. Must-Have • 4+ years professional experience in your respective field., • Upload resume, • AI interview based on your resume

Job DescriptionBenefits: • Dental insurance, • Health insurance Position Overview: We are seeking a friendly, detail-oriented, and proactive Customer Service Associate to join our team. As a Customer Service Associate, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues efficiently. Your role is crucial in ensuring customer satisfaction and fostering long-term relationships. Key Responsibilities: • Customer Interaction: Respond to customer inquiries via phone, email, chat, and in-person promptly and courteously., • Problem Resolution: Handle and resolve customer complaints, providing appropriate solutions and alternatives within the time limits. Follow up to ensure resolution., • Product Knowledge: Maintain an in-depth understanding of our products and services to provide accurate information and support to customers., • Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or exchanges., • Documentation: Keep accurate records of customer interactions, transactions, comments, and complaints. Update customer accounts and maintain data integrity., • Feedback Collection: Gather customer feedback and relay it to relevant departments to help improve products, services, and customer experiences., • Team Collaboration: Work closely with other team members and departments to ensure seamless customer service operations., • Education: High school diploma or equivalent. Additional education or certification in customer service is a plus., • Experience: Previous experience in a customer service role preferred. Experience in [industry/sector] is a plus., • Skills: Excellent communication and interpersonal skills, strong problem-solving abilities, and a proactive attitude., • Attributes: Patient, empathetic, detail-oriented, and a team player with a positive outlook., • Tech Savvy: Proficient in using customer service software, CRM systems, and basic office software (e.g., MS Office). Join Us: Be a part of our team and help us deliver exceptional service to our valued customers. Apply now and start your journey with us!

PURPOSE: The Jewish Board’s Adult Residential Division supports Deaf, Deafblind, and Hard of Hearing adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual’s journey. POSITION OVERVIEW: The Social Worker is responsible for supplying necessary clinical intervention within the realm of the program. Provide cultural competent and sensitive services. As part of a therapeutic team within the Agency, work closely with the divisions’ medical, psychiatric and psychology staff, to ensure the appropriate treatment interventions for the client. KEY ESSENTIAL FUNCTIONS: Client Engagement • Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission., • Completes client assessments to include, intake assessments, overall client assessments, risk assessments, • Evaluates and assesses clients’ functioning, and supports clients in meeting individual goals., • Practices person-centered and collaborative service planning with clients, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards., • Interprets and explains agency policies and procedures to residents., • Develop safety plans, • Provide individual and family counseling., • Makes referrals and coordinates services for clients, including but not limited to, medical, mental health, substance abuse prevention and treatment, • Advocates on behalf of residents with other services providers., • Links residents to community-based programs and collaborates with other services providers, • May run groups under supervision, • Participates in audit preparation., • Other duties as assigned. Team Process • Participates in weekly case conference, • Participates in intake, assessment, discharge, and follow-up conferences., • Participates in regular staff meetings and trainings. May be asked to travel to offsite meetings and trainings., • Participates in planning and execution of special and holiday events. Documentation • Files incident reports as appropriate., • Completes regular and timely documentation of all resident interactions, including progress and informational notes., • Facilitates monthly roommate meetings when appropriate.RE COMPETENCIES for the position include:, • Excellent engagement and assessment skills, • Strong verbal and written communication skills, • Attention to detail, • Ability to work independently as well as with a team CORE COMPETENCIES for the position include: Knowledge and Attributes • In-depth understanding of how mental illness, substance use disorders, or trauma can affect the lives of individuals in the community., • Experience working with individuals living with serious mental illness, substance use disorders, or trauma required., • Knowledge of local and state health and human service systems and their navigation., • Understanding of the demanding processes of stabilization and recovery., • Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness., • Compassion and respect for vulnerable individuals., • Openness to approaching the work through an anti-racist lens, engaging in continuous learning, and putting that learning into practice to support our diverse resident population., • The ability to stay calm in a variety of situations, some of which may be stressful., • Patience and empathy for individuals on their journey to recovery. Skills • Communication: Conveys information clearly and concisely, both verbally and in writing; practices active listening; engages residents respectfully., • Self-sufficiency and initiative: Assesses, initiates, and completes tasks independently; contributes to the organization’s mission and team’s goals; researches and pursues professional development opportunities., • Interpersonal relations: Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully., • Problem-solving: Analyzes situations objectively, generates or researches solutions independently, • Quality assurance: Attends to detail, follows standard operating procedures, and consistently produces work of high quality., • Teamwork: Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback., • Organizational skills: Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility., • Crisis management: Identifies situations in the environment that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills to de-escalate a crisis., • Good judgement: Manages risk and ensures safety of residents independently recognizes and acts on situations requiring intervention by a supervisor or higher authority. EDUCATIONAL / TRAINING REQUIRED: • Master’s degree in Social Work, LMSW or LCSW certification preferred, • Fluent in American Sign Language required, • A minimum of 1-year experience in Human Services preferred Additional Qualification needed: • Willingness to work with individuals with experiences of mental illness, and substance use., • Compassion and respect for vulnerable individuals., • Patience and understanding for the sometimes-slow process of stabilization and recovery. COMPUTER SKILLS REQUIRED • Familiarity with working in Windows environment, • Ability and willingness to learn new systems and application software VISUAL AND MANUAL DEXTERITY: • Able to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens., • Able to input data into relevant systems, • Limited applications of manual dexterity and hand-eye coordination. WORK ENVIRONMENT / PHYSICAL EFFORT • Travel in the community.

Job DescriptionThe Patient Service Specialist serves as the first point of contact for our patients in our imaging centers and is responsible for facilitating the patient admission flow. Job Duties • Greet and welcome patients and visitors in a friendly and professional manner., • Respond to patient and caregivers' inquiries compassionately and respectfully., • Collect and process necessary forms, such as insurance details, medical histories, and consent forms., • Collect co-pays, process payments, and verify insurance information for billing purposes., • Communicate with patients, radiologists, or technologists regarding patient needs or appointment changes., • Update and maintain accurate patient files, both physical and electronic, while ensuring confidentiality and compliance with HIPAA regulations., • Answer phone calls and relay messages., • Assist with administrative tasks including filing, faxing, and scanning documents., • Other duties as assigned.Education and Experience, • High school diploma or equivalent required., • 2+ years related experience preferred., • Prior healthcare experience preferred.Benefits, • Excellent customer services skills with the ability to be empathetic to patient needs., • Ability to show genuine concern and understanding towards patient circumstances., • Strong communication skills, with ability to listen actively, while entering and verifying data., • Ability to handle difficult situations with patients or staff, finding amicable solutions to scheduling issues, billing problems, or patient concerns., • Attention to detail, time management and organizational skills required., • Maintain composure under pressure when dealing with challenging patient situations calmly., • Ability to solve problems, multitask and work in a fast-paced environment., • Dependability, reliability and teamwork are key success factors., • Knowledge of healthcare insurance plans, medical terminology, and billing processes preferred., • Knowledge of HIPAA regulations and patient confidentiality standards preferred., • Familiarity with Electronic Health Records (EHR) systems and insurance verification software preferred.Physical Requirements

Job DescriptionJob Description: About Paragon Honda Paragon Honda is a leading automotive dealership dedicated to providing excellent customer service and quality vehicles. We are seeking a full-time Vehicle Delivery Coordinator to join our team in Woodside, NY. This position offers a competitive salary ranging from $45,000 to $65,000 annually. Job Details Salary: $45,000 - $65,000 per year Job Type: Full-time Location: Woodside, NY 11377 Key Responsibilities Coordinate with the Sales Department to prioritize and manage daily vehicle deliveries. Verify vehicle serial numbers and condition, noting any damages or missing items before delivery. Deliver vehicles to customers, ensuring they understand operating features, warranty information, and required paperwork. Train customers on vehicle functions such as pairing phones, operating garage door openers, using navigation systems, and key fobs. Introduce customers to the Service Department and assist with scheduling their first service appointment. Follow up on post-delivery tasks including tag and title work and special requests to ensure customer satisfaction. Address customer concerns promptly and professionally within dealership guidelines. Support management and sales staff in maintaining long-term customer relationships. Maintain cleanliness and professional standards in delivery areas, showroom floor, and lot. Perform additional duties as assigned to support dealership operations. Working Hours This is a full-time position with a consistent and predictable schedule as determined by management and business needs. Work Environment Exposure to outdoor weather conditions, including occasional wet or humid environments. Noise levels are typically moderate. Why Join Paragon Honda? At Paragon Honda, you will work in a positive environment that promotes professional growth through ongoing training and internal advancement. We offer a comprehensive benefits program to support health, well-being, and career development. Job Requirement:Minimum Qualifications At least three years of related customer service, sales, or automotive experience and/or training, or an equivalent combination of education and experience. Strong knowledge of personal device technology and the ability to explain technical information clearly. Excellent interpersonal, written, oral communication, and computer skills. Ability to identify problems, analyze data, and develop valid conclusions. Valid driver's license with an acceptable driving record; must be at least 18 years old to operate company or customer vehicles. Physical Requirements Ability to talk and hear regularly. Frequent standing, walking, sitting, reaching, stooping, kneeling, and crouching. Ability to lift and move up to 10 pounds regularly and up to 50 pounds occasionally. Specific vision abilities including close, distance, peripheral vision, color vision, depth perception, and focus adjustment. Maintaining a consistent and predictable work schedule. Additional Information Reasonable accommodations available for individuals with disabilities. Paragon Honda is an Equal Opportunity Employer and maintains a drug-free workplace. WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!

Job DescriptionCompany Description About KIPP NYC: Founded in 1995, KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools located in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful, academically excellent schools where every child grows up free to create the future they want for themselves and their communities. From our first middle school, KIPP Academy in the Bronx, to today’s network of eight elementary schools, nine middle schools, and one high school, KIPP NYC provides students with engaging academics, arts, athletics, and social–emotional learning that prepare them for college, career, and beyond. Our commitment doesn’t end at graduation. Through KIPP Forward, we continue to support our alumni as they navigate college, career, and life, helping them define success on their own terms and pursue the paths that align with their goals and sense of purpose. Together, we serve more than 9,400 students, support 4,700 alumni, and employ over 1,100 dedicated team members who bring passion, expertise, and commitment to our mission every day. About KIPP Forward Postsecondary Success Collaborative KIPP Forward works with graduates of KIPP, Achievement First, and other select high school-serving organizations to empower them for success in college and their careers. Our program model was formulated utilizing a design thinking approach with our alumni, as well as research on the most effective Comprehensive Approach to Student Success (CASS) and career readiness programs. Utilizing breakthrough college and career strategies, we aim to: • Help more students from low-income families persist in and graduate from college or secure a credential in an in-demand industry, • Help all – those with a BA or a credential – transition to a strong first job and improve pathways to economic mobilityJob Description Position Overview KIPP Forward accepts applications from exceptional recent or soon-to-be college graduates to join our two-year College Success Fellows program. As full-time employees with a salary of $62,355 and full benefits. Fellows work passionately and tirelessly to ensure that recent graduates of our partner high schools receive outstanding support through their first two years of college, with the ultimate goal that they persist and accumulate 60 credits to stay on track for on-time degree completion. Throughout their two-year commitment, Fellows engage in regular training and receive consistent and direct feedback by their direct managers, who are skilled college and career success practitioners that help Fellows grow their professional skills. The Connecticut College Success Fellows will be assigned to a set of schools within 3 hours driving distance of the Hartford or New Haven regions of Connecticut. This Fellow will be expected to live in Connecticut during the academic year throughout the two-year fellowship. College and career success work involves meeting with our alumni at their respective colleges. This position is a field position and requires frequent travel to college campuses. All work-related transportation costs will be paid for by KIPP Forward. Fellows provide transformational coaching, mentorship and direct support to alumni in college through 1:1 advisement sessions on their campuses and touchpoints in between. Fellows assess the progress of our alumni towards college completion through our innovative “Persistence Benchmarks” which measures financial health, academic habits and planning, socio-emotional health, and career planning. Through these consistent touchpoints and assessments, Fellows perform transformational coaching interventions to ensure our alumni make positive progress in all areas. The 2026 College Success Fellowship is a two-year commitment from July 13, 2026, through June 30, 2028. At the end of the Fellowship, employment with KIPP NYC terminates. Duties and Responsibilities: General responsibilities include (but are not limited to): College Advising: • Manage a caseload of approximately 125-150 college students, meeting at least once, but in some cases two to four times per semester based on student priority level, in addition to regular video/calls/texts, to provide advising services focused on college persistence and credit attainment, • Become an expert on your assigned campuses through research and exploration, with the goal to be able to direct alumni to their campus offices, resources, and supports early and often, • Connect, collaborate, and maintain relationships with key campus staff and support offices in order to best support our alumni and address challenges that arise efficiently and effectively, • Conduct routine follow-ups to ensure successful registration and completion of coursework and drive registration for the summer term for students who are under-credited, • Assist students in writing and submitting financial aid and enrollment letters of appeal when needed to maintain enrollment status and/or financial aid, • Assist students with FAFSA/TAP renewals and loan counseling completion when necessary., • In Year 2, recruit for and progress monitor students’ participation in KIPP Forward’s Wayfinders Career Programs, which includes completing a career assessment, resume and mock interview workshops, engaging in networking practices, and applying for a sophomore year internship or career exposure opportunity., • Track Persistence Benchmarks with every student contact on four key indicators of Persistence: Financial, Socio-Emotional, Academic, and Passion/Purpose/Plan (Career Readiness), • Utilize KIPP Forward’s Caseload Engagement & Advising Management System (CEAMS) to analyze student academic data and progress towards goals, prioritize campus visits and outreach, and focus your 1:1 meetings on transformational coaching, • Drive the submission of transcripts in January and May, • Drive completion of our annual satisfaction survey from your caseload, • Attend mandatory New Fellows Training held full-time from July 13 – August 7, 2026 (week 1 in NYC, week 2-4 virtual). Ongoing professional development will be required quarterly, and may require travel to NYC for those placed in other regions (paid for by KIPP Forward)., • Engage actively in our continuous and intensive training program, which is intended to quickly build Fellows’ skills in coaching and content knowledge. Training includes workshops, team meetings, 1:1 weekly meetings with managers, observations and debrief cycles, webinars, and team step-backs., • In Year 2, participate in KIPP Forward’s Wayfinders Career Program and other career training programming to support Fellows’ professional development., • In Year 2, support the training of first year Fellows through active participation, coaching, and mentoring during shared campus visits, • Plan and participate in weekly one-on-one meetings with the College Success Manager, • Regularly and openly communicate with the College Success Manager to seek guidance and support to navigate complex challenges alumni may be facing, • Submit all receipts for travel expenses on a weekly basis via our finance platform, • Maintain travel schedule on team calendar, • Collect FERPA waivers and other documentation required for successful coaching and interventions, • Respond to emails, calls, and texts from staff and students within 24 hoursQualifications, • Ability to demonstrate commitment to KIPP NYC's mission and values by acting with integrity, • Bachelor’s degree earned by May 2026 (to maintain the near-peer model, we seek those who have graduated within the last 2 years), • Cumulative college grade point average of 2.7 or higher, • Commitment to working with underserved and underrepresented students and families, • Friendly and approachable to quickly engage your advisees and colleagues, • High energy, positivity, and enthusiasm to encourage and inspire your advisees to persevere and take positive action steps as they face challenges, • Ability to manage stressful or complex situations with calm, composure, and resourcefulness, • Ability to self-manage to address challenges and meet ambitious goals and strict deadlines, • Flexibility and willingness to contribute when necessary on projects outside of own caseload (eg, contributing to team trainings and stepback planning), • Demonstrated ability to work well with others and build relationships within and across teams, • Excellent written and verbal communication skills, • Strong organizationally and high attention to detail, • Strong achievement orientation with exceptional time management skills and demonstrated ability to handle multiple priorities, • For those placed outside of NYC: A valid driver’s license is highly preferred., • Priority Consideration: We are actively seeking KIPP and Achievement First alumni for this position; if openings remain, we seek recent college graduates, preferably from one of the communities where our schools are based, to retain our near-peer model of service., • This role is based in one of our designated fellowship locations, which is mutually agreed upon at the point of hire. If you relocate outside of a commutable distance to the location you were hired to work, or if you move out of the state in which you were hired to work, your employment will be subject to review, which may include separation from KIPP NYC. It is important that you notify HR and KIPP Forward’s Senior Managing Director if you move or have plans to relocate. Additional Information Compensation and Benefits: KIPP NYC offers a salary for this role based on your work location, with a base salary of $62,355. Salary ranges are standardized by role level and function. Individual compensation is determined through an equity lens, taking into account relevant years of experience and scope of responsibilities, and is benchmarked against others within the same salary band. KIPP NYC offers a generous benefits package including, but not limited to, the following: • Robust benefits that include medical, dental, and vision., • 403(b) retirement plan with 50% match after 6 months., • Generous Time-Off aligned with the school calendar, • Up to 12 weeks 100% parental leave., • Bright Horizon Back-up Child and Elder care., • Employer paid Life Insurance and short-term/long-term disability. This is a full-time role that requires travel in the vicinity of your assigned site. If you relocate outside of a commutable distance from your assigned site, your employment will be subject to review, which may include separation from KIPP NYC. It is important that you notify HR if you move or have plans to relocate. KIPP NYC LLC does not offer visa sponsorship or work authorization. KIPP NYC LLC is committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families. KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Position Title: Chef De Cuisine Salary: $80000-85000 Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, ___ ! Job Summary To support our growth, we're actively seeking a Chef de Cuisine to join our Restaurant Associates team! This pivotal role is responsible for defining and elevating the culinary landscape of the café, meticulously overseeing all aspects of food quality, driving innovation, and curating an unparalleled dining experience. On a daily basis, you will lead and inspire the kitchen team, ensuring the efficient and timely preparation of consistently high-quality dishes. Collaborating closely with the Executive Chef, you will strategically oversee all facets of food preparation, plating, and presentation. To uphold the highest standards of quality, you will manage inventory and ordering. Your leadership will drive culinary excellence, elevate the café experience, and ensure the continued success of the Food program. Restaurant Associates is deeply committed to a culture of workplace and food safety, which you will champion every day. As the Chef de Cuisine, you will set the standard for responsible practices, ensuring the well-being of our guests, our valued team members, and yourself. The Food program’s vision is to inspire and enable the world to make food choices and use food experiences to develop more sustainable lifestyles and communities. Key Responsibilities ● Food & Workplace Safety: Set the standard for and rigorously oversee workplace and food safety protocols, including comprehensive allergen management, to ensure guest well-being and total operational compliance. ● Culinary Vision: Spearhead the overall dining strategy by delivering culinary offerings that reflect seasonal trends, sustainability goals, and overall excellence. ● Operational Excellence: Design and oversee all menu, production, and preparation systems; ensure total team adherence to operational checklists and responsibility guides to maintain an efficient kitchen environment. ● Wellness: Oversee thoughtfully balanced, nourishing meals that align with the program’s wellness goals. ● Hospitality Standards: Model and enforce a culture of genuinely engaging hospitality, ensuring every service interaction meets the highest professional standards. ● Leadership Talent: Actively mentor and develop the Sous Chef and culinary team, creating a robust pipeline of talent and a culture of professional growth. ● Sustainable Sourcing: Follow procurement strategies, ensuring all ingredients and products are sourced in strict alignment with sector sustainability standards and financial targets. Preferred Qualifications ● Education: Degree from an accredited culinary institution is preferred, not required. ● Culinary Leadership: A minimum of 5 years of culinary management experience, with proven success leading high-volume, premium food service operations. ● Safety Oversight: Proven track record of implementing and managing rigorous Food and Workplace Safety cultures. ● Communication: Strong written and verbal communication skills, with the ability to present to stakeholders and inspire diverse teams. ● Technical skills: Proficiency in computer skills, including knowledge of Google Suite tools and kitchen management software. ● Operational Alignment: Passion for the intersection of exceptional food, sustainability, and hospitality. ● Union Management: Experience managing in a Union Environment is a plus. ● Certifications: ServSafe Manager Certification preferred. While this schedule and location are currently projected, they are flexible and may be adjusted to meet evolving business demands, including coverage needs. Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: ___ Associates at Restaurant Associates are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,___ or copy/paste the link below for paid time off benefits information.

Job Description Wider Circle is looking for a Community Engagement Specialist in Newark, New Jersey to join our circle and play a vital role in running Connect for Life, our groundbreaking program that connects neighbors for better health, empowering them to live longer, healthier lives while finding joy in one another’s company. The successful candidate will radiate confidence and empathy, establish trust with our members, and skillfully switch between group and one-on-one interactions. They will tirelessly utilize any means necessary to connect and engage with members, including in-person group events, one-one home visits, and telephone outreach. If you are passionate about serving your community and enjoy making connections, then come join us in our movement to battle healthcare inequity. Company Overview Wider Circle works with health plans and providers nationally to deliver unique community care programs that connect neighbors for better health. Centered on trusted relationships, Wider Circle connects health plan members with like-minded neighbors to inform, support and motivate one another, empowering them to be more proactive about their health. Wider Circle’s trusted delivery network has been proven to drive resilience, improve member experience and engagement, and reduce inappropriate utilization and has been published in peer-reviewed literature. Today, Wider Circle offers its unique neighborhood care programs to tens of thousands of communities nationwide. To learn more, visit widercircle.com. Responsibilities Program Leadership: • Lead the Connect For Life program, utilizing Wider Circle's developed curriculum to build trust and promote health., • Strategically plan, and host virtual and in-person events to foster relationships among members and contribute to positive wellness outcomes., • Proactively contact members, ensuring participation in Chapter events and various group activities, conducting one-on-one home visits, and facilitating monthly engagement., • Hold yourself accountable for achieving membership engagement and growth goals, monitoring success through metrics such as attendance, feedback, and other relevant data., • Manage your time and ability to track and report out on hours worked in a remote Additional Responsibilities: These may be required based on your location and company need. • Home Canvassing: Conduct in-home visits to, meet with members that you are unable to reach or to meet with them to review member needs and encouragement to get them to events. Physical Demands: To successfully execute their role, Community Engagement Specialists and Leads must be able to perform the following essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Engagement personnel will be regularly required to: • Safely and consistently drive to public places up to 30 miles away from their home, • Frequently carry up to 30 pounds of supplies, • Frequently stand and comfortably speak publicly, including projecting their voice in indoor and outdoor spaces in front of groups, • Routinely sit, stand, and walk to allow the team member to interact with members for the duration of each event effectively, • Ability to see and hear well enough to interact with members by phone and in-person and respond to member questions, • Ability to use a computer to view, enter and update information in different systems, • Team Player: Able to work well with others, contribute to a positive environment, and provide leadership when needed., • Proactive: Take the lead on community engagement initiatives with minimal direction., • Adaptable: Comfortable in a fast-paced, changing environment, and eager to learn and grow., • Experience: 3+ years in community outreach, teaching, or facilitation. Healthcare experience is a plus., • Education: Associate's degree preferred; 5+ years of relevant experience may be considered instead of a degree., • Community Building: Experience creating or supporting a community of 500+ members., • Organizational Skills: Able to prioritize tasks, stay organized, and follow through on commitments., • Tech Savvy: Comfortable using web-based and app-based systems., • Independent Worker: Able to manage tasks and responsibilities in a remote environment with little supervision., • Transportation: Reliable transportation for home visits, willing to travel 20-50 miles., • Flexible Schedule: Available to work outside regular business hours when needed., • Drug-Free Commitment: Willingness to complete pre-employment drug testing and background checks. Ideal Candidate: • Passionate about helping others and building relationships., • Excellent communication and presentation skills., • Outgoing, positive, and able to engage people in person and virtually., • Strong networking and leadership skills, with experience guiding peers. Take a look at a day in the life of a Community Engagement Specialist: Benefits Compensation As a venture-backed company, Wider Circle offers competitive compensation including: • As a venture-backed company, Wider Circle offers competitive compensation including:, • Performance-based incentive bonuses, • Opportunity to grow with the company, • Comprehensive health coverage including medical, dental, and vision, • 401(k) Plan, • Paid Time Off, • Employee Assistance Program, • Health Care FSA, • Dependent Care FSA, • Health Savings Account, • Voluntary Disability Benefits, • Basic Life and AD&D Insurance, • Adoption Assistance Program, • Training and Development, • Compensation: $$23.36 - $25.09 per hour. And most importantly, an opportunity to LOVE, LEARN, and GROW with us! Wider Circle is proud to be an equal-opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.

Our client, a global investment firm with offices across the U.S., Europe, and Asia, is seeking a polished and highly organized Receptionist / Front Office Coordinator to support their newly opened New York City office. This is a unique opportunity to join a growing firm at an early stage in their NYC expansion and play a key role in shaping the front-of-house experience and overall office environment. This is a highly visible, client-facing role where you will serve as the first point of contact for guests, clients, and internal stakeholders. The ideal candidate is professional, warm, and detail-oriented, with strong communication skills and a natural ability to create a welcoming and seamless experience. This role requires someone who takes pride in presentation, operates with discretion, and is comfortable managing both reception and broader office coordination responsibilities in a corporate setting. RESPONSIBILITIES: • Manage the front desk and serve as the first point of contact for all guests and visitors, • Answer and direct incoming calls with professionalism and efficiency, • Maintain a polished and organized front-of-house environment, including reception and meeting spaces, • Coordinate meeting room bookings and ensure all logistics are set up seamlessly, • Handle incoming and outgoing mail, deliveries, and courier services, • Coordinate transportation logistics including taxis and car services, • Partner with the Office Manager on facilities, maintenance, and vendor coordination, • Liaise with building management and security to manage guest access and visitor registration, • Issue visitor passes and maintain accurate records of guests and contractors, • Support onboarding and logistics for visiting staff (desk setup, access cards, etc.), • Assist with office supplies, stocking, and general workplace upkeep, • Take on ad hoc administrative tasks and special projects as needed, • Serve as Fire Marshal and First Aider (training provided if needed) REQUIREMENTS: • 2+ years of experience, preferably within financial services or another corporate environment, • Strong proficiency in Microsoft Office Suite and comfort learning new systems, • Polished, professional demeanor with excellent interpersonal skills, • Strong written and verbal communication skills, • High level of organization and attention to detail, • Ability to multitask and manage competing priorities, • Discretion and ability to handle sensitive information, • Proactive, solutions-oriented mindset, • Friendly, approachable, and client-service focused attitude HOURS: 8:30am–5:30pm Fully onsite, 5 days per week SALARY: $80K–$125K base (DOE) + bonus + amazing benefits

Job DescriptionCompany Description About Veolia North America Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Director, Customer Operations will support Veolia’s customer experience vision by providing leadership and direction for the Customer Operations team in their designated regulated utility division. The incumbent will provide leadership, guidance and subject matter expertise to effectively and efficiently deliver exceptional customer service with a focus on continuous improvement, identifying and implementing operational efficiencies and defining and delivering on SLAs. Direct management of the customer service, contact center, billing, payments and collections activities for the designated regulated utility. The successful Director will continually engage in leading and inspiring internal and external teams in developing and sharing best practices. Primary Duties/Responsibilities: Management/Supervision • Provide strong, dynamic leadership by setting expectations, mentoring, coaching, and guiding team members to drive performance across KPIs (employee, customer, and company)., • Establish and monitor annual performance goals for direct reports and ensure that all department employees receive a performance/development review at least once a year., • Establish work procedures and processes that support company and departmental strategies, metrics, and standards., • Prioritize, plan and execute customer operations activities and processes to ensure delivery of high-quality results., • Provide guidance and performance monitoring to ensure team alignment with organizational objectives and performance targets., • Apply change management processes and tools to support adoption of new programs, including the design, development, delivery, and management of communications., • Perform workforce management (WFM) analyses, including staffing, contact volume, seasonality, AHT and call routing., • Provide guidance and input both tactical and strategical into collection strategies., • Establish and maintain a performance metrics including service level, call efficiency, abandonment rates, staffing utilization, attrition, and financial performance., • Develop and implement strategies for managing customer accounts and resolving payment issues., • Prepare and oversee annual customer experience feedback programs and use findings to improve service in line with expectations., • Ensure customer satisfaction while maintaining KPI levels within expected guidelines., • Use data from complaints, inquiries, and feedback to improve standards and enhance communication with customers., • Partner with Operations to deliver excellent customer experiences while driving process improvements., • Ensure compliance with all regulatory agency (e.g., BPU), environmental, health, safety, and contractual requirements., • Act as primary liaison to regulatory commission (BPU) for resolving customer complaints and issues., • Prioritize, plan, and implement billing, payments, and collections, policies to ensure alignment with best-in-class standards., • Develop, communicate, and enforce policies, procedures, and financial controls to ensure consistent and timely customer service responses., • Continuously improve and document work processes via Standard Operating Procedures (SOPs)., • Identify process gaps affecting customer or business efficiencies, and implement solutions., • Analyze billing, payment, receivables, and collection data to identify trends and improvement areas., • Improve and innovate operations by monitoring performance, resolving risks, completing action plans, and managing process improvements., • Improve contact center operations through performance monitoring, QA programs, risk mitigation, and system/process enhancements., • Build business cases and lead projects to enhance departmental capabilities., • Partner with peers across business units (utilities) to drive systemic improvements and standardization in delivering excellent employee and customer experiences., • Work cross-functionally with departments (Accounting, Finance, DB&T, Operations, HR) on corporate initiatives to improve customer experience., • Participate in corporate projects, due diligence, and acquisition integrations., • Actively and consistently support efforts to simplify and enhance both employee and customer experiences., • Manage relationships with key service providers to ensure compliance with contractual specifications., • Perform other duties as assigned.Qualifications Education/Experience/Background: • 10+ years’ experience leading service operations., • 10+ years experience in a leadership role managing non-exempt/exempt employees., • Leadership experience in a union environment is desired but not required., • B.S. degree in business or related field., • Excellent written and oral communications skills – including report writing, building and giving presentations to senior leaders., • Strong analytical, organizational, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), and planning skills., • Demonstrated ability to work both autonomously and as part of a team in a fast-paced, matrixed environment., • Working knowledge of customer information systems (CIS)., • Working knowledge of Google products – sheets, docs, Gmail, - Power BI or similar tools. Physical: • Must be able to read complex operations reports, write detailed reports and prepare and deliver presentations., • Ability to analyze complex operational and technical challenges and resolve same., • Ability to interpret and explain complex regulatory requirements., • Must be able to reason, problem solve and analyze complex operational challenges and resolve same., • Must be able to learn new technological advances in water industry and train personnel., • Must be able to work under pressure and meet deadlines. Additional Information Pay Range: $135000 to $145000 Per Year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 15% Annual Performance Bonus. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

We are looking for a meticulous and organized Office Manager to join our team in an on-site, full-time position at our offices in Manhattan. In this role, you will be the operational backbone of our office, overseeing day-to-day administrative functions to ensure a smooth, efficient, and professional work environment. You will manage incoming and outgoing mail and packages, coordinate with internal departments, oversee office vendors and supplies, and provide broad administrative support to leadership and staff. Responsibilities • Oversee and manage all incoming and outgoing mail, packages, and shipments, ensuring timely and accurate distribution, • Maintain and organize office filing systems, both physical and digital, including document scanning and uploads to internal software platforms, • Coordinate office operations and procedures to ensure organizational effectiveness and efficiency, • Serve as the primary point of contact for office vendors, building management, and service providers, • Manage office supply inventory, anticipating needs and placing orders as necessary, • Support senior leadership and department heads with scheduling, correspondence, and project coordination, • Assist with onboarding new employees, including workspace setup and equipment provisioning, • Liaise with the IT team to troubleshoot basic technical issues and coordinate equipment needs, • Handle confidential information with discretion and professionalism Experience & Qualifications • 4+ years of experience in an office management or senior administrative role, • Excellent written and verbal communication skills, • Strong attention to detail and organizational skills with the ability to multitask in a fast-paced environment, • Technology savvy and proficient in MS Office (Word, Excel, Outlook), • Experience with office equipment including scanners, printers, and postage meters, • Ability to work both independently and collaboratively across teams, • Ability to handle sensitive and confidential information with professionalism, • Ability to lift up to 50 pounds

Job Description About WPP Production We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. A Hybrid working model We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. What does a Client Partner do at WPP Production? WPP Production Health Studios (a division of WPP) is seeking a Client Partner, which is a project management and account management hybrid role, who will be responsible for the overall coordination, execution, and control of production projects for a dedicated client. The ideal candidate will have experience leading in and thriving in a collaborative work environment. You will have worked on complex production delivery projects/campaigns, inclusive of all project elements and phases from inception to completion while remaining cool under pressure. The On-site Client Partner should have Pharmaceutical experience and will sit with dedicated clients of a particular therapeutic area and/or brand(s) and leads and manages production projects with a near-shore team. You will attend many regular client meetings and kick-offs and work with separate creative agencies to coordinate the handoff, build, regulatory reviews and delivery of content across all tactics (digital, print, video etc.). You must be collaborative and a proactive problem solver with the skills to manage fast-moving projects with many moving pieces and various client relationships. You are familiar with the complexities and regulations within pharma marketing content and its production. You consider yourself someone who can manage workstreams across different interagency teams and agency partners with ease while ensuring that projects are scoped accurately, are profitable, and are delivered on time and on budget while retaining the highest quality. The client partner will primarily sit on-site with the client in Titusville, NJ and/or Horsham, PA. 2-3 days a week onsite required. What You'll Do: • Delivery Ownership | Supports overall project delivery and functions as a point of contact for escalations for a set group of project stakeholders, clients, and team members. Assists in managing schedules and streamlining work across all team members and agencies, including internal creative development project briefings, to gather necessary information and support the discovery process with creative, strategy, production, development, regulatory, and QA teams for timely project completion., • Process | Manages work triage with integrated agency stakeholders and coordinates team members on smaller or connected projects within a program. Partners with offshore production hub(s) to ensure delivery meets or exceeds client expectations. Verifies that implementation plans are sound and project-aligned, collaborating with team leads and integrated agency stakeholders to facilitate project workflow. Supports overall team success by planning and managing team tasks, next steps, bandwidth, and resource allocation., • A builder | Entrepreneurial attitude coupled with strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas., • Open and collaborative | Our team is close-knit and supportive and we're working with a lot of unknowns – you must be a champion of team environments that are comfortable and encouraging., • Optimistic and resilient | Dig in and figure out how to work around problems. Exemplify a "Yes and why not?" posture. Takes care of self and team. Balance needed to maintain stamina and positivity., • A minimum of 2-4 years of project and delivery management experience in advertising or marketing communications., • A minimum of 2-4 years of hands-on experience managing digital projects and other 360 campaigns (digital, print, video, etc.)., • Experience of working in (preferably large) agencies on large global accounts (production a plus)., • Self-driven with proven experience working with multi-disciplinary teams across remote offices., • Good understanding of emerging web standards, user-centered design, optimization and search practices., • Proven track record in a client-service environment including presenting work and the ability to link people (including team members and stakeholders), ideas, and information throughout a project life., • A desire and ability to interact directly with clients. #LI-LV1 #LI-Hybrid Why work here: At WPP Production, you'll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You'll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP's unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment. Inclusion and Impact WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Data We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to WPP Production. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. Please contact if you need the job advert or form in another format.

Job Description Role: Buyside Customer Success Location: Remote, Latin America Reports to: Manager, Buyside About Axial Axial is the trusted online M&A sourcing platform for professional acquirers and sellers of privately held small businesses. We have built a pioneering digital transaction platform that radically improves the speed, confidentiality, and success by which small businesses hire M&A advisors, engage with potential acquirers, and achieve successful exits. In 2025, over 12,500 lower middle market businesses pursued M&A via the Axial platform, leading to over 1,000,000 platform connections, 100,000+ signed NDAs, and hundreds of millions of dollars in successfully closed transactions (). What will you be doing? The go-to-market (GTM) team is Axial's sales and customer success organization, focused on winning new business and growing our existing relationships across the "sell-side" (investment banks, M&A advisors, business brokers, and business owners) and "buy-side" (private equity, family offices, corporate development, independent private equity sponsors & search funds). The team comprises sales and customer success professionals responsible for their patch of prospective and/or existing accounts. As a member of the customer success team, your primary responsibility is to execute the key tasks that support our buy-side members—this includes proactively engaging with inbound prospects and existing customers via phone and email, managing critical processes, and ensuring our systems remain accurate and up to date. You will earn our members' trust and bolster Axial's reputation for excellence in customer support. Each interaction that members have with Axial should be held to the highest standards, resulting in positive resolutions and outcomes for our members. The Customer Success team is also responsible for proactive outreach to Axial members whose usage of the platform is waning or from whom we require additional information. The path to individual outperformance in this role is unlocked by mastering the ins and outs of Axial's product and the talk tracks that let you effectively communicate our value proposition with members. You will be actively trained, developed, and coached in these areas. Responsibilities: • Understand unique member investment goals and strategies to ensure they are effectively set up to see success on the platform., • Drive key KPIs around member engagement with the product, through phone and email interaction., • Deliver on a number of customer success responsibilities, including but not limited to:, • Proactive member outreach to drive improved platform usage, • 20+ connected calls a week; promptly responding to member inbound requests via email, launching email campaigns to improve Member's usage of the Axial platform, • Reporting common product and service feedback to the appropriate internal teams, • Salesforce admin processing associated with patch management, • Help requests via phone and email, • Attending and participating in regular internal meetings and contributing to internal projects and initiatives as they arise Qualifications: • 5-10 years of professional experience, • 2+ years of credible and demonstrated experience in a quota carrying role within B2B sales/account management/customer success, • Prior exposure and GTM experience in or around investment banking or private equity is a strong plus, • Exceptionally strong written and oral communication skills, • Referenceable history of achieving increasing levels of excellence in personal or professional settings, • Highly responsive and organized, • Tech savvy, detail-oriented, and flexible, • Positive and professional work attitude Working at Axial: Axial GTM employees work Eastern Time (NYC) hours and work both from the office and from home. The GTM team is based in New York (HQ), Texas, Florida, and Latin America and those in NYC work in the office three days a week. This role is a fully remote position. When working from home, every team member must have reliable high-speed internet connectivity. We have a comfortable and fully functional office in Manhattan on 30th and Park. Employees based outside of New York travel to New York during the year for company-wide in-office work weeks (3 - 4 times a year). Axial Values: • Expect and Deliver Excellence - you do high-quality work consistently, and you expect it from your colleagues as well., • Be an Owner - you have the personal maturity and accountability to take ownership for your work, to operate with transparency, and to focus on delivering results., • Obsess over Member Trust - you work in a way that helps Axial consistently earn, grow and keep member trust., • Communication Matters - you deliberately focus on being an excellent communicator and collaborator with your teammates and with members., • Invent and Simplify - you are creative and curious, always looking for better ways to materially improve the quality and scalability of the member experience.

Job Description In this role, the Customer Service Representative is the first point of contact for our customers, providing exceptional support and assistance to ensure their needs are met. This role handle inquiries, resolve issues, and contributes to a positive customer experience. The ideal candidate will possess strong communication skills and a passion for helping others. Responsibilities include but are not limited to: • Respond promptly but no later than 24 hours, to customers’ inquiries via calls, emails and chat (approx. 75-100 per day) and continue to correspond with them until ticket is closed., • Be a product expert and provide accurate information regarding products, customer orders and services., • Assist customers with choosing quantity availability, material, colors, sizes and accessories for orders, • Assist customers with order placements, replacements, modifications, and cancellations and troubleshoots incorrect orders., • Works directly with CSR manager to obtain customer discounts on incorrect or replacement orders, if necessary., • Process customer credits in sales entry system for accounting team to refund timely, • Resolve customer complaints efficiently and effectively., • Maintain detailed records of customer interactions and transactions., • Assist customers with status updates by checking ERP system or providing shipping tracking numbers, • Collaborate with manufacturing team to process rush and large quantity orders, • Liaison between shipping manager and customer regarding ship dates, shipping address verifications, and BOLs., • Works with estimating and purchasing department for custom order quotes and drop ship orders., • Create production sheets for custom signage for the graphics department, • Requests tax exempt certificates from the customer, if applicable, • Experience in a call center or customer support environment is preferred., • Associate’s degree or higher preferred., • Strong sales skills with the ability to upsell products when appropriate., • Proficient typing skills for efficient data entry., • Excellent verbal and written communication skills in English; proficiency in Spanish is a plus., • Ability to utilize computer systems effectively for client services and data management., • Strong problem-solving skills with a focus on customer satisfaction., • Ability to work well under pressure while maintaining professionalism.

Role Overview This dual role is based in CIB US and reports to the Head of Corporate Security in the US. It combines leadership of Identity and Access Management (IAM) with oversight of Physical Security strategy across BBVA CIB USA operations. Identity and Access Management (IAM) The IAM Senior Manager is responsible for defining, establishing, maintaining, and governing identities and access across the organization. This includes assessing business access requirements and ensuring that access to systems and applications is provisioned, maintained, and revoked in accordance with robust security principles, engineering standards, and corporate governance frameworks. The role works closely with IT, cybersecurity operations and incident response, business units, and third-party partners. It drives identity provisioning, access governance, and the implementation of Single Sign-On (SSO) and Multi-Factor Authentication (MFA), ensuring alignment with corporate standards for user and privileged access. Physical Security In parallel, the role sets the strategy and drives execution of a risk-based physical security program for BBVA CIB USA across offices in New York, Houston, and Miami. As BBVA operates as a tenant, this responsibility is delivered through strong coordination with building management and external security providers, ensuring the protection of people, facilities, and material nonpublic information (MNPI), while supporting business operations in trading floors and other mission-critical environments. Responsibilities include defining policies, governance, and technology decisions; leading incident preparedness and response; and overseeing coordination with landlord-managed guard services and other third-party providers. The role ensures transparent reporting to senior management and relevant Security and Risk Committees. Performance will be measured through risk reduction, system reliability, operational excellence, and regulatory readiness, including: • Incident rate reduction, • Effective security coverage through third-party providers, • Premises and building uptime, • Credential issuance SLAs, • Audit action closure Leadership & Strategic Alignment This role requires a strong risk management strategist profile, with a deep understanding of physical security, identity security, business operations, and the evolving threat landscape across both physical and digital domains. It acts as a key liaison across identity security, physical security, business continuity, and regulatory compliance, in close coordination with cybersecurity, IT, risk management, and external stakeholders such as building management. Identity and Access Management Duties • Lead the implementation of Corporate Governance for User Access Management across all business systems within the scope of BBVA CIB US., • Drive the implementation of the Privileged Access Management (PAM) program, ensuring full alignment with corporate governance standards for the management of privileged access., • Act as a key liaison between local engineering teams and the CIB Corporate Identity Security function, including the Profiling Office, RPA, and Authorizations units., • Lead and develop the IAM function across governance, policies, and technology solutions, including Single Sign-On (SSO), directories, certificates, Multi-Factor Authentication (MFA), and privileged account management., • Oversee periodic access reviews and certification processes to ensure appropriate access to business systems and unstructured data., • Manage user access across internal systems and external entities, coordinating with local and global security and IT operations to ensure effective end-to-end access lifecycle management (provisioning, modification, and deprovisioning)., • Deliver IAM projects on time and within budget, ensuring alignment with business and security objectives., • Implement authentication, authorization, and federation capabilities with the BBVA Identity Provider to enable seamless SSO and MFA across business systems., • Partner with business units to understand access requirements and provide IAM solutions that align with operational needs and security standards., • Lead the adoption and implementation of BBVA corporate Key Management policies, procedures, and governance frameworks across BBVA CIB US., • Define and enforce roles, responsibilities, and separation of duties for key custodians, approvers, and operational teams consistent with corporate governance., • Establish and maintain formal key lifecycle processes (generation, distribution, storage, rotation, revocation, backup/escrow, compromise handling, and secure destruction) that adhere to corporate requirements., • Maintain an authoritative inventory and classification of cryptographic keys and certificates for CIB US, applying corporate classification, retention and protection rules. Strategy & Governance • Define the enterprise physical security strategy, standards, and policies aligned to business risk, • Maintain a multi-year maturity roadmap, KPIs, and quarterly reporting to leadership and the Risk Committee., • Develop and maintain comprehensive emergency response plans for a wide range of scenarios. This includes conducting regular drills and training staff to ensure a quick and orderly response. Establish emergency response protocols for fires, evacuations, physical threats, or violent attacks. Incident Response & Resilience • Perform site risk assessments and reviews; prioritize mitigations., • Work with HR and Legal to run threat intel, workplace violence, and insider risk playbooks., • Guaranty the protection of MNPI in restricted areas via zoning and enhanced controls., • Lead 24×7 operations control; oversee CCTV/VMS, alarms, visitor management, badging and keys/locks., • Implement and oversee access control systems, including biometric technology and the CCTV surveillance network.. Supervise the protection of critical facilities, including server rooms, sensitive records, and restricted areas. Design and implement office security plans covering access controls, CCTV surveillance, visitor management, and intrusion prevention measures., • Implement mailroom screening, restricted areas, event security, executive protection by risk, and travel security., • Coordinate with landlords to enforce building standards and post orders. Work closely with building administration to align the firm’s security protocols with those of the property, including evacuation plans, fire drills, and response to external threats., • Train employees in basic protocols: access control, physical data security, emergency response behavior, and conduct regular evacuation drills and response plan trainings, • Integrate with BCP/DR; conduct after-action reviews and remediate findings. Audit • Ensure adherence to the BBVA Security guidelines, and applicable building/occupancy codes., • Coordinate internal/external audits and address sector-specific regulatory expectations. Investigation and Liaison with Law Enforcement • Stay ahead of potential threats by actively monitoring criminal, terrorist, or activist risks that could impact the firm. Provide periodic reports to the Risk Committee or senior management on incidents, vulnerabilities, and required improvements., • Internal Investigations: Coordinate with the compliance function to ensure that security measures align with international and regulatory standards, and lead or supervise investigations into security incidents such as thefts, threats, or policy violations., • Liaison with Security Agencies: Serve as the primary point of contact with local, state, and federal security agencies, including the New York Police Department (NYPD) and the FBI. This relationship is critical for information sharing and coordinated response during emergencies. Coordinate as well with private security vendors and local authorities (NYPD, FBI in the case of major risks). Qualifications and Experience • 7+ years related experience, • 3+ leading multi-site programs in the U.S., • Experience in security administration, with 3-plus years’ technical hands-on IAM practitioner., • Experience administering IAM systems and access controls aligning with security governance fundamentals, • Financial services or mission-critical environment experience., • Proficiency with Security system design, business continuity, vendor management, and metrics., • Strong written and oral communication skills across varying levels of the organization., • Demonstrated experience in analysis of risks/intelligence/threats, • Demonstrated experience in coordinating operations and interchange of information with public institutions, such Police, Defense, international Intelligence Agencies, • Familiar with one or more regulatory requirements and laws such as, but not limited to, 23 NYCRR part 500, FFIEC, SOX, GDPR, CCPA, Regulation S-P, GLBA . Additionally, experience in one or more of the following is required: ISO 27001, NIST CSF, or the AI Risk Management Framework., • Languages : English , Spanish a plus Certification Requirements • Preferred certifications as Director/Deputy/Responsible of Security or equivalent certifications, • One or more of the following is preferred but not required : CPP , CISSP , CISM All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. With respect to this position in our New York Office, the expected base salary ranges from $180,000 to $195,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. *Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions

About the role We are looking for a detail-oriented HR Operations Specialist to be the backbone of our US employee experience. You will own day-to-day HR operations — from multi-state payroll to employee lifecycle management and immigration support — ensuring accuracy, compliance, and a seamless experience for our team in a fast-paced, globally integrated environment. Key responsilbilities 1. Employee Lifecycle Management Own end-to-end onboarding and offboarding, ensuring a smooth and compliant experience for all employees. Manage internal transitions (promotions, transfers, role changes) with accurate and timely system updates. Serve as the primary HRIS administrator (e.g., Rippling, Workday), maintaining data accuracy across employee records and org charts. 2. Payroll & Benefits Administration Partner with payroll providers and finance to process accurate semi-monthly payroll for exempt and non-exempt employees across multiple states. Navigate multi-state payroll complexity with particular focus on California (overtime, meal/rest break premiums, final paycheck compliance) and New York regulations. Administer benefits programs (Health/Dental/Vision, 401k), managing enrollments, life-event changes, and terminations. Serve as first-line support for employee inquiries. 3. Immigration & Compliance Act as the primary HR contact for employee immigration and visa processes (F-1 OPT/STEM OPT, H-1B, L-1, Green Card). Coordinate with external immigration counsel to ensure timely filings and USCIS compliance. Manage I-9 verification, state-specific required notices, and mandatory training tracking. Draft and maintain critical HR documentation including offer letters, employment agreements, and NDAs. 4. Employee Relations & Support Serve as the go-to resource for employee inquiries on HR policies, payroll, and benefits. Handle initial ER inquiries and escalate complex issues to HR leadership as needed. Assist in updating the Employee Handbook and internal HR wikis to keep policies clear and locally compliant. Qualifications Experience: 2–5 years in HR Operations or HR Coordination, preferably in the tech or internet industry. Payroll & Compliance: Proven hands-on experience with multi-state payroll (especially CA and NY) and solid working knowledge of US employment law. Immigration: Direct experience coordinating work visas (H-1B, F-1 OPT, L-1) and partnering with external immigration counsel. Systems: Strong proficiency with modern HRIS platforms (Rippling, Gusto, or Workday) and Google Workspace / Microsoft Office. Attention to Detail: Demonstrated ability to handle sensitive payroll and immigration information with discretion and accuracy. Communication: Clear written and verbal communicator with a service-oriented approach to employee support. Education: Bachelor's degree in HR, Business, or a related field preferred.

A top National Law Firm is seeking a Collections Specialist for their Northern NJ office. The Collections Specialist plays a pivotal role within the credit and collections department, working collaboratively with the team to ensure timely collection of the firm's accounts receivable. This role requires a high level of professionalism, attention to detail, and the capacity to work collaboratively across multiple teams. The Collections Specialist will be instrumental in maintaining the financial health of the firm by supporting effective collections processes and fostering positive client relationships. This position offers a hybrid remote work arrangement, combining in-office presence with remote flexibility. Essential Job Requirements: • Manage the accounts receivable (AR) reminder statement process, including follow-up activities as required., • Engage with both internal and external clients in a professional, confident, and courteous manner at all times., • Communicate with clients via email and telephone as assigned by the Credit Manager, demonstrating comfort and professionalism in all interactions., • Demonstrate strong attention to detail, organizational skills, and diligent follow-up., • Maintain accurate and up-to-date information within the firm’s collections software and filing systems., • Obtain approval from internal Partners prior to client outreach regarding outstanding balances., • Investigate and resolve invoice discrepancies by coordinating with clients, attorneys, and billers to reissue bills when necessary., • Assist with various ad hoc projects as assigned by management., • Initiate proactive and professional communication with clients to inquire about payment status and facilitate the collection of accounts receivable., • Monitor and track client payment plans, ensuring adherence to agreed-upon terms., • Escalate unresolved issues to Credit Managers as appropriate for further action., • Respond promptly to internal and external client inquiries regarding past due amounts, providing clear and accurate information., • Analyze client payment trends and deliver comprehensive updates to the Credit Manager to inform next steps., • Document collection efforts and outcomes accurately in ARCS2G, scheduling subsequent follow-ups as needed., • Prepare, generate, and review reports prior to distribution to ensure data integrity., • Collaborate with Credit Managers to present proposed payment plans to attorneys and clients, fostering consensus and timely resolution., • Work closely with the Revenue Team to identify and implement process improvements., • Conduct semi-yearly project to determine collectability of client AR and WIP., • Ad hoc projects as assigned. Skills, Knowledge, and Abilities: • A minimum of 5 years of accounts receivable collections experience, • Experience within a law firm accounting environment is desirable., • Proficiency in Microsoft Excel and Word; familiarity with MiniSoft ARCS2G law firm collections software and Aderant is advantageous., • Exceptional verbal and written communication skills, with the ability to interact effectively with colleagues and clients at all levels., • Demonstrated ability to manage multiple tasks and priorities efficiently in a fast-paced environment.

Job Title: WelbeHealth Advocate I This is a remote position; however, candidates must reside within commuting distance of the clinic. This is required to support potential in-person needs such as training, responding to power or internet outages, or assisting onsite during launch activities. As this client operates in a fast-paced environment and may pivot quickly, we want to ensure coverage for all scenarios. Role Summary: The Welbe Advocate I is responsible for two primary functions within the Welbe Advocate Hub, based on assignment. A Welbe Advocate I may be assigned to either inbound and/or outbound assignments within the Hub which could include but not be limited to call management (answering inbound calls), outbound scheduling, authorization processing, inquiry response, clinic-based scheduling and/or other administrative tasks. The Welbe Advocate I will provide outstanding customer service to all stakeholders (participants, families, partners, and team members) and will be responsible for proper documentation and maintaining current and accurate records of all the scheduled appointments. The Welbe Advocate I role requires ability to work in a fast paced, participant centric environment. The Welbe Advocate I must be comfortable with multitask work dynamics while still able to collaborative effectively with colleagues and stakeholders to promote the WelbeHealth values, team culture and mission. Duties and Responsibilities: • Answer incoming phone calls, emails, contacts as requests coming into the Hub. Appropriately screen, transfer, resolve and dispose of calls expeditiously which adhering to all process and documentation standards., • Respond to questions and inquiries regarding authorization status and requirements., • Provide eligibility status and benefit information for participants., • Collect/Update and Verify Participant and Provider information as required., • Trouble-shoot and resolve basic issues; escalate to manager when appropriate., • Follow WelbeHealth policies and procedures and participate in any required Quality Improvement activities, staff training and meetings., • Communicate regularly with Supervisor and team regarding workload and priorities., • Timely completion of all mandated trainings and education., • Timely completion of all mandated occupational health screenings as needed., • Exercises flexibility in performing assignments as business needs evolve., • Other duties as assigned. Physical Demands and Working Conditions: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with ADA requirements, reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work Environment: Team Member will work remotely, with travel, including overnight stays, to WelbeHealth offices or events approximately once per month. Team Member must be able to work effectively within an interdisciplinary team model, interfacing and collaborating with a wide range of clinical and social services disciplines who work together to manage the PACE participants' care. The WelbeHealth work setting is in an Adult Day Health Center, primary care clinic, other healthcare settings like hospitals, emergency departments and participant home environment with moderate noise levels and controlled temperatures. Physical Requirements - Requires corrected vision and hearing to normal range. Must be to facilitate full day workshops that may require standing and walking. Must be able to communicate with all staff, vendors, and clients. Requires manual and finger dexterity and eye-hand coordination; the ability to use department equipment. Requires lifting/carrying up to 65 lbs. and pushing or pulling 150 lbs. using appropriate body mechanics and equipment, with reasonable accommodation if needed. Pressure Factor - Requires working under stressful conditions. Working conditions may be noisy and crowded and fluctuating indoor temperatures. Moderate pressure to meet scheduled deadlines. Potential for exposure to verbal aggression by Participants and/or their family members who may suffer from comorbidities such as dementia or mental health challenges instrumentation. Required Skills & Experience: -Minimum of one year experience working in a call center environment where a service/support role was primarily performed. -Experience utilizing telephony platforms such as Genesys -Outstanding customer service orientation, especially in telephone and written communications. -Excellent and accurate data entry skills and experience in multiple software platforms. -Must be flexible with work hours. -Problem solving and persistence in the face of challenges. -Excellent organizational and communication skills. -Ability to work independently with minimal supervision. -Demonstrated ability to prioritize in a fast-paced environment. Experience and competency working with people from diverse backgrounds and cultures. -Commitment to unlocking the full potential of our most vulnerable seniors. Preferred Skills & Experience: -Minimum of one year experience working in health care or PACE setting a plus. -Bilingual English/Spanish Required Education: -High School Diploma or Equivalency

Associate, the Chief Operating Officer's team NYC: In-office most days Our client. Tusk Holdings sits at the nexus of tech, politics, and government and is Bradley Tusk’s family office that supports his endeavors and companies: ___, a political strategy consultancy; ___, advisory-for-equity for early-stage startups operating in regulated industries; ___, working to end childhood hunger; the ___, bringing mobile voting to the United States. About this role. You'll sit in the center of the firm on the operations team and help support all our entities and initiatives. No day will be the same. You'll learn from your colleagues and from the job and develop deep expertise in everything it takes to make a company's inner-workings run. Your time will be split across technology, finance, human resources, and special projects. These special projects might range in scope from developing new AI strategies for our consulting team to working with the founder on a new project or initiative of his. Your qualifications. • Instinctive curiosity and a self-starter approach. You dig deeper on your own, without prompting., • Excellent EQ and communication skills., • Proven record of collaborativeness. The team is big and varied, and you need to be able to collaborate with everyone, making each stakeholder heard while also executing on the directives of the COO., • A love for fitting the puzzle pieces together. Any successful operator seeks to automate their way out of a job (don’t worry; there will always be more to do), • Superb organizational and project management skills: you get things done (and keep track of what you need to do)., • Concise writing skills. You write well and clearly convey meaning., • Technological savviness. You’re good with tech, or you like to figure it out., • You know when AI output is good enough and when it isn't, and you're honest about the difference. You use these tools to move faster, not to avoid thinking. Nice to haves. Expertise is not expected for any of the below, but you should think “I could figure that out” for most, if not all, of the items listed below. • Spreadsheet skills; pivot tables, simple formulas, financial analysis., • SQL skills: either be able to write SQL or use AI to write simple queries (while understanding just enough to check its work)., • An eye for design and graphics to create miscellaneous pitch materials and (Squarespace or similar) websites for different initiatives, • An interest in cybersecurity. You follow the news, and you understand (or are learning) that security is an ever-evolving balance between protection and usability., • Process improvement: you look at a process, no matter what form it takes, and you figure out how to improve and automate it., • An interest or experience with HR / PeopleOps HR admin systems., • Proven track record of managing up. You’re able to gently track what the leaders around you should be working on and can nudge them when something needs attention., • Gutsy negotiating skills. What you’ll get from Tusk. • 10% bonus on annual salary after successful completion of 6-month evaluation period., • 401(k) with 3% employer contribution on annual compensation., • 100% employer-paid premiums for individual medical, dental, vision coverage., • Unlimited vacation. Your salary will be commensurate with experience and compensation is negotiable depending on what you bring to the table. Tusk Holdings is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

About ALB Tutoring ALB Tutoring is a virtual, comprehensive educational organization that teaches students to Always Learn Better™️. We are an ensemble of educational therapists and educators who create custom plans based on students’ individual histories to meet defined objectives. The strategy is then implemented to reach academic and personal goals, boost confidence, and increase overall development. Our specialists help students become self-aware, understand their unique learning styles, leverage their strengths, address their areas for growth, and improve executive functioning. This training is combined with academic tutoring, standardized test preparation, and college admission guidance to yield positive results and noticeable improvement. Students thrive personally and academically, becoming empowered to stay engaged, build self-efficacy, and reach outlined goals. Our educational methods transcend the traditional; we weave conversations and social-emotional learning that provoke identity, autonomy, and skill development into our overall guidance. This is how we teach students to Always Learn Better™. ALB Tutoring is looking to invest in personable, motivated, and organized executive functioning coaches to work with middle and high school students (grades 6–12) on executive functioning strategies, skill-building, and academic support. ALB Tutoring is a woman-owned business and provides opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Why tutor with us? • Competitive pay, starting at $75 per hour, with potential for increases based on degree status, experience, and performance., • Tutor virtually (online) from anywhere!, • Set your own hours and schedule in agreement with students., • Benefit from a coaching relationship with the founder of ALB Tutoring for professional growth and development. Role Description This is a remote, contract role for an Executive Functioning Coach. The coach will work at the intersection of academics and executive functioning — building self-awareness, EF strategies, and organizational systems while providing targeted academic subject support. Key responsibilities • Deliver evidence-based executive function coaching and academic subject support to middle and high school students in the United States, most specifically in the New York/Tri-State Area, at the intersection of EF skill-building and academic success., • Build students’ self-awareness of their EF strengths and areas for growth; teach and reinforce strategies they can apply independently across subjects and real-world situations., • Design and implement customized lesson plans using gradual release teaching; scaffold for diverse learners including those with processing delays, working memory deficits, and Specific Learning Disorders., • Communicate proactively and professionally with students, families, and the ALB Tutoring team; build supportive relationships and maintain high standards of professionalism., • Maintain an accurate calendar in Teachworks and meet regularly with ALB Tutoring leadership to discuss student progress. Who you are • An educator with formal training in education or psychology – you may also be an educational therapist or learning specialist. You hold relevant credentials or equivalent experience, have worked with middle and high school students one-to-one or in a school setting, and can provide academic support across multiple subjects., • Passionate about supporting student success and enhancing their confidence – You recognize and acknowledge students’ individuality and needs to help them achieve their personal potential., • Cognitively flexible – When working with students from different academic and personal backgrounds and learning styles, you understand when they struggle and pivot to explain material in multiple ways., • A YES person – You are passionate about and are motivated to find a way to solve challenges when plans A and B do not work., • Resourceful and a lifelong learner – You seek out opportunities to learn, like strategies or techniques to help better connect with and support students. This includes doing research, reading, and asking for help in evolving as an educator and professional., • An enthusiastic communicator, collaborator, and team member., • Organized and meticulous – You are attentive to detail and have a plan for each session and keep notes, calendar, and documents organized. Qualifications • Formal training in education or psychology; credentials or certification as an executive functioning coach, educational therapist, learning specialist, or teacher., • Minimum 2 years of experience working one-to-one or in a school setting with middle and/or high school students., • Ability to provide academic tutoring across at least 2–3 core subjects at the middle and/or high school level., • Experience tutoring/teaching virtually., • Remote availability weekday afternoons/evenings and weekends., • Consistent availability for at least 3 hours per week., • Ability to make at least a one-year commitment to provide consistency for students and minimize disruptions to their learning., • Knowledge in pedagogy of your subject area., • Access to a computer with a webcam, microphone, headphones, and a reliable internet connection for virtual instruction. Tablet or iPad also requested to use as online whiteboard., • Ability to work in the United States. How to apply • Complete the application where you will also submit your résumé., • Interview including role-playing a 10-minute snapshot of a session., • Submit three reference contacts.

About the New York State Executive Chamber The New York State Executive Chamber works to meet the needs of all New Yorkers by advancing the Governor’s policy initiatives and agenda, as well as overseeing government operations. We coordinate with state agencies, federal and local governments, and community stakeholders to address issues and develop strategies to serve the people of New York State. Career opportunities range from policy, legal counsel, legislative affairs, communications, operations, appointments, and more. Working in the Executive Chamber is an exciting opportunity to help shape the future of New York and make a significant difference in the lives of millions of New Yorkers. Employees can feel proud of being a part of something bigger and ultimately making changes for the better as part of that work. About the Position The New York State Executive Chamber is seeking a motivated Undergraduate or Graduate Policy Intern to join our Policy Team for the 2026-2027 Academic Year. This internship offers hands-on exposure to policy development including research and analysis, policy proposal development, and the development of the annual State of the State policy agenda and address. The Policy Intern will have the opportunity to participate in a Policy Innovation Capstone project, as well as support multiple other projects within the Policy Department. This position requires 100% on-site attendance in our office in New York City, NY. Duties • State of the State Support: Support the Policy team across policy proposal development, memo drafting, book writing, and operations management for the State of the State. This includes contributing to the development and refinement of new policy proposals, and designing and implementing organizational systems to streamline the State of the State process, ensuring high-quality policy proposals and write-ups, and efficient tracking of submissions and important deadlines. The intern will be present for the most dynamic months of the State of the State process, which will be a wonderful opportunity to learn about and experience the most demanding and rewarding aspects of the Policy team’s responsibilities., • Hands-on Exposure: Shadow Policy team staff, sit in on meetings, and contribute to policy development across the Chamber’s portfolios., • Policy Research and Analysis: Conduct in-depth research on emerging state issues, performing comparative analyses of policy proposals from other states and countries to inform policy generation., • Proposal Drafting: Draft policy proposals and briefing memos that translate multidisciplinary data, research, and insights into actionable recommendations for senior leadership., • Discrete Project Ownership: In addition to supporting the team, the Policy Intern will be responsible for 2-3 discrete projects, including a Policy Innovation Capstone, as well as supporting a larger Policy team priority project. Through the Policy Innovation Capstone, the intern will have the opportunity to develop and pitch an original policy idea. Knowledge & Skills • Excellent Written and Communication Skills: Ability to synthesize complex information into concise, professional memos and communicate with senior staff across the Chamber., • Project and Process Management: Proficiency and experience in creating and managing project plans, organizational systems and/or databases., • Policy Literacy: A foundational understanding of how to use policy levers to drive change., • Exceptional Time Management And Ability To Juggle Multiple Priorities., • Highly Organized And Detail-Oriented. Minimum Qualifications *Currently enrolled as an active student, in good academic standing, in an undergraduate or graduate degree program. Must remain enrolled as an active student in good academic standing in an undergraduate or graduate degree program through the duration of the internship. *Either a NYS resident, or attending a college or university located in NYS. Employment with the New York State Executive Chamber is contingent upon the successful completion of a comprehensive background investigation. Pay & Benefits $21.85-$23.89/hr The NYS Executive Chamber offers a comprehensive benefits package, including generous annual leave with additional personal and sick time, paid holidays, NYS pension plan, affordable health insurance options such as The Empire Plan and several regional HMO options, no-cost Dental and Vision Care insurance, optional Life Insurance up to $500,000 or 5x salary, Flex Spending Account, Deferred Compensation Plan, Employee Assistance Program, and Public Service Loan Forgiveness (PSLF). Application Deadline Applications are accepted on a rolling basis until the position is filled. How to Apply A résumé, cover letter and writing sample are required in order to be considered for this position. Please combine your résumé, cover letter, and writing sample into one file, and submit via the LinkedIn Apply button. Agency Contact Information The NYS Executive Chamber hiring team can be reached via email: . For reasonable and religious accommodations during the hiring process, please send your request to . Equal Opportunity Statement NYS Executive Chamber is an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic groups, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.