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Partner with service leaders and process owners to align efforts with business goals. Solid foundation in business analysis practices and a system-oriented mindset. Research, Analyst, and Information Technology.

Consulting, Information Technology, and Analyst. CMMi Level 5 New Jersey-based company providing information technology solutions to clients nationwide.

The Part-Time Business Data Entry and Reporting Analyst II will be responsible for:. Business Data and Reporting Analyst Level 2 - Hourly - Payroll. This position differs from an Information Technology position in that an incumbent in an Information Technology position provides hardware support, sof

Information Security function provides capabilities to efficiently safeguard information and technology assets for business and customer use. Information Security/Business Analyst.

Job function: Research, Analyst, and Information Technology.

Information Technology Support Analyst-Hardware. Information Technology Support Analyst-Hardware. Job function: Information Technology.

Manager, Quantitative Analysis - Model Risk Audit At Capital One data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Quantitative Analyst at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in cloud computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives. As part of Capital One's Model Audit team, you will have a unique vantage point to review models and model risk practices across the enterprise and the opportunity to connect the dots to raise the appropriate model risk issues and provide assurance to the Audit Committee. Successful candidates will partner cross-functionally with business throughout the company to deliver breakthrough analytical solutions to support a winning strategy in a continually changing business environment. You will be the driving force to experiment, innovate, and create next-generation features powered by the latest emerging NLP and Generative AI technologies. If you love a fast-paced, highly rewarding environment, and you love being a builder and communicator, this is the place for you. Responsibilities and Skills: • Apply deep expertise in econometric, statistical and machine learning methods to generate critical insights and decision frameworks for our business and customers, • Communicate technical subject matter clearly and concisely to individuals from various backgrounds, • Partner with the various lines of business to enhance modeling and analytical framework, • Work across Capital One entities to create novel analytical solutions to the challenging business problems, • Identify opportunities to apply quantitative methods, machine learning, and automation solutions to improve business performance and process efficiencies, • Collaborate in a cross-disciplinary team to build cloud-based solutions grounded in data Expertise in quantitative analysis is central to our success in all markets. Our modelers thrive in a culture of mutual respect, excellence and innovation. Successful candidates would possess: • Strong understanding of quantitative analysis methods in relation to financial institutions, • Demonstrated track-record in machine learning and econometric analysis, • Experience utilizing model estimation tools, • Ability to clearly communicate modeling results to a wide range of audiences, • Drive to develop and maintain high quality and transparent model documentation, • Strong written and verbal communication skills, • Strong presentation skills, • Proficiency in key econometric and statistical techniques (such as predictive modeling, logistic regression, survival analysis, panel data models, design of experiments, decision trees, machine learning methods) Basic Qualifications:, • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:, • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 6 years of experience performing data analytics, • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) or an MBA with a quantitative concentration plus 4 years of experience performing data analytics, • A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 1 year of experience performing data analytics Preferred Qualifications:, • PhD in Statistics, Economics, Mathematics, Financial Engineering, Operations Research, Engineering, Finance, Physics or related disciplines, • 2 years of experience manipulating and analyzing large data sets, • 2 years of experience with advanced machine learning technologies including language models, LLMs and/or Generative AI technologies, • 3 years of experience with Python, R or other statistical analyst software, • 4 years of experience in statistical modeling or regression analytics or machine learning Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Plano, TX: $175,800 - $200,700 for Manager, Quantitative Analysis McLean, VA: $193,400 - $220,700 for Manager, Quantitative Analysis New York, NY: $211,000 - $240,800 for Manager, Quantitative Analysis Richmond, VA: $175,800 - $200,700 for Manager, Quantitative Analysis Riverwoods, IL: $175,800 - $200,700 for Manager, Quantitative Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Business Manager - Digital Product Strategy As a Senior Business Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. This role is within Capital One's Enterprise Consumer Product (ECP) Strategy team. ECP is responsible for Capital One's digital customer experiences, including its award winning mobile app, its online presence as well as its marketing and messaging technology ecosystem. The Strategy team defines and shapes ECP's strategic agenda by unlocking key opportunities and tackling some of our most challenging problems relating to the digital customer experience. This role will lead problem solving processes in partnership with product, tech and business leaders across ECP and Capital One An ideal candidate would have a background in, and a passion for, developing visionary strategies, tackling challenging problems, and leading high performing analyst teams that partner horizontally across the organization. General Responsibilities: * Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior * Business ownership: Have an ownership mindset including strategic planning with a 1-6 month horizon * Leadership: Manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One * Product: Partner with Product Managers, Design and Engineering to build the best products for both Capital One and its partners * Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit and Fraud trends to historical behavior and testing hypotheses using rigorous monitoring and analysis * Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently * Partnership: Work closely with colleagues across Capital One including: Tech, Product, Design and others to drive improvement in quality, volume, service, and profitability * Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business * Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results * Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills * Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment Basic Qualifications: • Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering), • At least 2 years of experience in quantitative analysis, • At least 2 years of experience in qualitative analysis, • At least 1 year of experience in people management, • Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering, • 5+ years of experience in quantitative analysis, • 5+ years of experience in qualitative analysis, • 2+ years of experience in people management, • 2+ years of experience in product development, • 2+ years of experience in financial modeling, • 2+ years of experience in economic forecasting The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $193,000 - $220,300 for Sr. Business Manager New York, NY: $210,500 - $240,300 for Sr. Business Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

The Senior Data Analyst may direct Information Technology, Data Analyst, Hospital, Technology, Analyst, Senior, Healthcare.

Implements best practices in data management to ensure the integrity of the data, the quality of data processes and delivers analyzable or analyzed data to a variety of internal and external clients of the Medical Center. Identifies, develops, and documents data standardization, data enrichment oper

Information Security function provides capabilities to efficiently safeguard information and technology assets for business and customer use. Information Security/Business Analyst.

Req ID: 346365 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Trade Execution Analyst - ONSITE to join our team in New York, New York (US-NY), United States (US). Roles & Responsibilities • Evaluate current business processes and workflows to identify inefficiencies and opportunities for enhancement, automation, or redesign., • Create detailed process maps, flowcharts, and other documentation to clearly outline current and future state processes., • Work closely with cross-functional teams and stakeholders at all organizational levels to gather requirements and implement process changes., • Propose and design new processes, systems, and technology enhancements to improve efficiency, reduce complexity, and meet business goals., • Take ownership of complex, high-profile projects, and may mentor and guide junior analysts. Monitor the effectiveness of new processes and provide ongoing support to ensure sustainable improvements., • Produce and review reports, status updates, and performance metrics to communicate progress and findings to stakeholders. Required skills and qualifications • 4 years of experience in trading desk experience in Trade execution and trade settlement team., • 4 years of experience in large cap stocks, some option trading, • 3 years of experience in CTM/Moxy knowledge Nice to Haves: • Knowledge of Genesis Platform: This is a software platform from SS&C Advent streamline trading workflows, • Trust Query expert desired, • Additional requirements This position is not for remote work and candidate needed to be 4 days in office from 9 AM - 5 PM LI-NorthAmerica INDHCLSMC About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, . NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Now Hiring ABA Behavior Technicians for Afternoon Shifts!! What You’ll Love About the Behavior Technician Position! About Compass: At Compass ABA, we prioritize highly individualized ABA therapy. By considering every aspect of our clients' and families' lives, we create tailored treatment plans. Our commitment to excellence is fundamental to our mission. We believe that learning is a joyful exploration, and we strive to empower children in a safe and supportive environment, enabling them to reach new heights. As an ABA Behavior Technician with Compass ABA, you will provide one-on-one instruction in homes or community settings across New Jersey, New York, and New Mexico. Your role will involve helping children with autism develop crucial communication, social interaction, play, and daily living skills. Join us on this fulfilling adventure that brings joy to both you and the children you serve! Are you passionate about helping children reach their full potential? We’re looking for enthusiastic Behavior Technicians/Registered Behavior Technicians (or adventurers at heart!) to join our team and creatively guide the course of ABA therapy. • Compensation: $20-30/hr (Based on Experience), • Job Type: Part-Time (15-20 hours/week depending on client schedules) Passaic County • Haledon, NJ: M-F 4-7 PM, • Paterson, NJ: Mon 4-7 PM, Wed & Fri 6-8 PM, & Sat- Sun 11 AM- 2 PM, • Passaic, NJ: M- F: 4-7 PM, • Clifton, NJ: M- F: 4- 6:30 PM, • Work schedule generally consists of 3-4 hours per day, • Note: Specific shifts may vary based on location and client needs., • High School Diploma or equivalent; a college degree is preferred, • Previous experience working with children or individuals with autism or related developmental disabilities is preferred, • Reliable transportation to client homes or designated locations, • A passion for helping individuals with autism and developmental disabilities, • Strong communication and interpersonal skills, • Comfort with technology – data collection is a key part of ensuring client progress, and we rely on digital tools to track success, • Ability to adapt and navigate challenges with a problem-solving mindset, • A commitment to continuous learning and growth, • Ability to pass a background check, • Adventure Guide: Implement direct one-on-one Applied Behavior Analysis (ABA) therapy sessions for individuals with autism spectrum disorder under the guidance of a Board Certified Behavior Analyst (BCBA), • Behavior Navigator & Skill Scout: Utilize strong problem-solving skills to manage challenging behaviors and enhance clients' social and communication skills and independence, • Team Explorer: Collaborate effectively with team members and family to implement behavior intervention plans, • Progress Compass: Collect and record data on client progress, utilizing information to adjust treatment plans, • Compass of Compassion: Maintain professionalism and a commitment to providing high-quality services, • Calm Captain: Ensure a safe and supportive learning environment by adhering to all safety protocols and procedures, • Supervision hours provided to support your progress toward obtaining your Registered Behavior Technician certification or BCBA certification!, • Virtual Orientation to kickstart your journey!, • Reduced tuition at Felician University or Kean University, our academic partners, • Flexible hours to accommodate your schedule, • Same Day Pay – Get fast access to funds for your financial needs!, • Paid holidays, • Accrued sick time, • Referral bonuses, • Be part of a collaborative team focused on the well-being of our employees, clients, and their families! Apply now and expect a response within 1-2 business days. By applying, you agree to receive communications from Compass ABA. Compass ABA values a diverse and inclusive workplace, ensuring equal opportunities for employment and advancement for all qualified individuals, irrespective of protected characteristics such as race, religion, age, gender, sexual orientation, disability, or any other status recognized by law. IND123

Bachelor's degree in Finance, Computer Science, Engineering, Information Technology, Information Systems, Management, or a closely related field (or foreign education equivalent) and three (3) years of experience as a Senior Financial Analyst (or closely related occupation) performing data analysis

Job Summary We are seeking an experienced Senior Corporate Actions Analyst with 7–10 years of hands-on experience in both mandatory and voluntary corporate action workflows. The ideal candidate will have advanced expertise in complex event handling and security movements outside of ATOP (e.g., DWAC), along with strong collaboration skills across Issuers, Information Agents, Transfer Agents, and Legal Teams. A solid understanding of regulatory and Know Your Customer (KYC) requirements is essential. Key Responsibilities • Manage end-to-end processing of mandatory and voluntary corporate actions, ensuring accuracy and compliance with market standards and internal controls., • Oversee complex security movements outside ATOP (e.g., DWAC), including documentation, reconciliation, and settlement., • Act as a primary liaison with Issuers, Information Agents, Transfer Agents, and Legal Teams to facilitate timely and accurate event execution., • Review, interpret, and execute event terms for mergers, tender offers, exchanges, rights offerings, and other corporate actions., • Ensure KYC information is collected, validated, and maintained in accordance with regulatory and internal requirements., • Monitor market announcements and coordinate proactive event processing, including exception handling and risk mitigation., • Develop and maintain documentation for complex corporate action events and compliance procedures., • Collaborate with internal teams (Operations, Risk, Compliance, Legal, and Technology) to resolve issues and improve process efficiency. Required Qualifications • Bachelor’s degree in Finance, Business Administration, or a related discipline., • 7–10 years of direct experience in corporate actions, with deep expertise in both mandatory and voluntary event workflows., • Advanced working knowledge of DWAC and other security movement processes outside ATOP., • Proven experience working with Issuers, Information Agents, Transfer Agents, and Legal Teams., • Strong understanding of regulatory requirements including KYC/AML and industry best practices., • Excellent analytical, problem-solving, and communication skills., • Ability to manage multiple priorities in a fast-paced, deadline-driven environment., • Proficiency with corporate actions platforms, settlement systems, and market data sources. Preferred Qualifications • Experience with process redesign, automation, or workflow optimization., • Familiarity with regulatory filings and documentation standards., • Strong project management and stakeholder engagement skills.

Information Risk Analyst/Cybersecurity Risk Analyst. Conduct research on technology security, cybersecurity best practices, and develop risk assessment questionnaires. Collaborate with Enterprise IT to address cybersecurity risk findings, new initiatives, and ad hoc processes, covering areas such as

The Technology Lead Business Analyst is responsible for liaising between business users and technologists to exchange information in a concise, logical, and understandable way in coordination with the development team.

The Application Support Analyst will be responsible for daily support of critical applications, with a unique focus upon Addepar. We are seeking an experienced Application Support Analyst to join our Information Technology, Production Support team. Provide daily support to end users within the front

The Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team.The overall objective of this role is to contribute to continu

IT Business Functional Analyst (Finance & Tax). Get notified about new Information Technology Business Analyst jobs in.

Job Description About the Role: The Technical Analyst plays a critical role in bridging the gap between business needs and technology solutions by analyzing, designing, and implementing technical systems that enhance organizational efficiency. This position involves gathering and interpreting complex data, identifying system requirements, and collaborating with stakeholders to develop effective technical strategies. The Technical Analyst ensures that technology solutions align with business objectives and comply with industry standards and best practices. By continuously monitoring system performance and troubleshooting issues, the analyst supports seamless operations and drives continuous improvement initiatives. Ultimately, this role contributes to informed decision-making and the successful delivery of technology projects that support the organization's growth and innovation. You will be The Hands‑on analyst/engineer supporting data profiling, cleansing/transformation, conversion execution, testing, reconciliation, issue triage, and production of auditable artifacts for rollout‑based conversions. Minimum Qualifications: • Relevant Oracle data‑migration certification (or closely related)., • 5+ years Oracle SQL/PL‑SQL with data quality/ETL/reconciliation experience., • Demonstrated rigor producing audit artifacts (e.g., row counts, exception logs, before/after snapshots)., • Strong PII/security discipline and readiness to operate under NDA/DSA requirements. Preferred Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field., • Experience with business intelligence (BI) tools such as Tableau, Power BI, or similar platforms., • Familiarity with programming or scripting languages such as Python, Java, or JavaScript., • Knowledge of project management frameworks like Agile or Scrum., • Certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis). • Profile legacy data; identify data issues and business rules from code; contribute inputs to the Final Data Analysis Plan., • Develop and run cleansing and transformation scripts for outside sources and staging; standardize formats; maintain issue logs and before/after evidence for DCCAR inclusion., • Execute conversion test cycles and cutover runs; prepare and run reconciliation and automated comparison reports; investigate discrepancies and drive fixes to closure., • Prepare concise bi‑weekly status inputs and Jira updates reflecting progress, risks/issues, and mitigation actions., • Maintain clean, reproducible technical documentation and evidence suitable for audit and IV&V review. Skills: The Technical Analyst utilizes analytical skills daily to dissect complex business problems and translate them into technical requirements that developers can implement. Strong communication skills are essential for facilitating collaboration between technical teams and business users, ensuring mutual understanding and project alignment. Proficiency in data analysis tools enables the analyst to extract insights from large datasets, supporting evidence-based decision-making. Familiarity with programming and scripting languages allows the analyst to engage more deeply with technical teams and contribute to solution design and troubleshooting. Additionally, knowledge of project management methodologies helps the analyst manage tasks efficiently and adapt to evolving project needs, ensuring timely and successful delivery of technology initiatives. • Standard hours: Monday–Friday, 35 hours/week (8:00–4:00 or 9:00–5:00 Eastern), with an unpaid 1‑hour meal break., • After-hours/weekend support may be required with prior agency approval; emergency responsiveness may be requested., • New York City–observed holidays apply.

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. YOUR ROLE We are looking for a passionate, collaborative, and adaptable Group Director, Audience & Insights to join Redbox, Crossmedia's analytics and business intelligence team. This role is focused on deriving audience insights using a breadth of data sources to shape and inform go to market audience approaches. You will play a pivotal role ensuring: • Clear audience segmentation and recommendations that drive growth and business outcomes for our clients, • Audience insights and frameworks are effectively socialized across teams, • Effective audience data strategies; an ability to tie the strategic audience to an addressable one through data strategy RESPONSIBILITIES Proven track record of implementing strategic audience and data recommendations for client success. A strategic problem solver, adept at building strong relationships with clients and stakeholders at all levels. Combines deep analytical expertise, leadership experience, and a strong understanding of audience behavior, segmentation, and measurement to connect data strategies directly to media planning strategy. Leadership & Strategic Impact • Develops and implements end-to-end audience strategies aligned with client objectives and business goals., • Insights, segmentation, activation frameworks and audience measurement plans., • Will partner closely with the Strategy team to elevate observations/themes into strategic insights., • Partners with client leadership to translate audience insights into actionable recommendations for media planning, strategy, and customer engagement., • Acts as a senior advisor on audience measurement, data strategy, and analytics solutions., • Leads and grows high-performing audience analytics teams, providing mentorship, coaching, and career development., • Utilizes data-driven insights to derive audience recommendations and guide strategic decision-making., • Oversees development and maintenance of audience segmentation, data targeting strategies, and audience measurement frameworks., • Experience using both syndicated and dynamic platforms to identify trends and derive audience insights., • Proficient across all data types (0PD/1P/2P/3P) and can effectively communicate data strategies to media clients., • Has experience working directly with 3P data providers to gather insights and create custom audiences for activation., • Knowledgeable and skilled across a range of platforms: e.g., DSPs, DMPs, Social platforms, Syndicated tools (YouGov/MRI), Identity platforms (LiveRamp TransUnion, Experian, etc.), Google Marketing Cloud, Site Analytics, and Data Clean Rooms., • Familiarity with modeling techniques to have informed conversations with clients around the use of their 1P/CRM data., • Experience with predictive analytics, machine learning, or AI-driven audience insight., • Aligns audiences to channel frameworks encompassing goals, messaging, and measurement parameters., • Fosters collaboration across planners, strategists, data analyst, and measurement teams to integrate audience insights fully into campaign planning and optimization., • Can simplify complex audience and data conversations clearly to both technical and non-technical stakeholders., • Proven ability to manage and inspire mid-sized teams., • Adept at developing talent and upskilling junior team members., • Confident presenter and communicator to clients of all levels., • Strong time management with a proactive mindset always pushing work forward without the need for oversight., • Can remain calm and balance multiple projects., • Solutions focused with the ability to resolve complex challenges., • 9+ years of experience in audience/data roles, analytics, data science, or a related field, ideally within an agency., • Familiarity with privacy regulations and data governance., • Proficiency in analytics tools a bonus (e.g., SQL, Python/R, Tableau/Power BI, Google Analytics, Adobe Analytics)., • Experience with addressable media and advanced measurement techniques (e.g., MMM, attribution modeling)., • Familiarity with privacy regulations and data governance., • Leadership skills and relationship builde, • Proven track record managing team members, • Deep understanding of 0PD/1P/2P/3P data, audience segmentation, modeling techniques, and measurement frameworks., • Strong client-facing experience, translating complex data into actionable insights and influencing business strategy CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job Description Customer Service Analytics & Insights Analyst 1449107 • Hourly pay: $65-$75/hr, • Worksite: Leading podcast and audiobook company (Newark, NJ 07102 - Onsite), • W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL Customer Service Analytics & Insights Analyst Responsibilities: • Data analysis – Obtain, manipulate, and analyze data to answer specific or open-ended questions, utilizing statistical approaches as needed, and distill actionable insights., • Data visualization – Understand requirements, gather data from various data sources, conduct business analysis, and provide quantitative insights through presentations, reports, and dashboards, • Project support – Support CS initiatives through the lifecycle of ideation, opportunity sizing, strategy and measurement definition, and reporting/impact assessment., • Digital SME – Act as a subject matter expert on best-in-class digital analytics and optimization., • 5+ years of related experience in analytical roles, including 1+ years in digital analytics., • BA/BS in Engineering, Business Analytics, Information Systems, Statistics, or other quantitative field., • Excellent problem-solving skills, self-motivated, and able to manage multiple competing priorities., • Solid understanding of data concepts (databases, schemas, warehousing, ETL, data quality, etc.)., • Experience with complex data gathering and analysis (e.g. SQL, Python, Excel)., • Experience creating dashboards for data storytelling with a data viz tool (e.g. Tableau, AWS QuickSight)., • Deep knowledge and comfort with Adobe Analytics., • Experience with A/B testing tools (Adobe Target preferred)., • Experience applying statistical concepts (distributions, hypothesis testing, confidence intervals) to real-world applications., • Proven ability to translate complex findings from qualitative and quantitative data into recommendations. Ability to summarize in-depth analyses into concise and actionable insights for senior managers and directors., • Experience working in an organization focused on customer experience, preferably Customer Service (Help Center, Contact Us), is preferred., • Experience with the AWS technology stack (e.g., Redshift SQL, S3, DynamoDB), is preferred., • Experience implementing code to serve experiences within A/B testing and personalization tools such as Adobe Target, Optimizely, etc., is preferred., • Experience with web front-end technologies such as HTML5, JavaScript, CSS3, and Git, is preferred., • Experience guiding and mentoring junior analysts, is preferred. #PP

Job Description Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. • Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here. Job Summary: The Wealth Advisor I focuses on deepening relationships with an established base of clients and organically growing their practice through referrals, while leveraging our unified in-house team of experts to help clients achieve their financial goals. Unlike other firms, Mercer has a dedicated Sales team so that our advisors can focus exclusively on their clients. Our advisors are client-focused fiduciaries who take pride in utilizing their advanced knowledge of financial planning and investments and their superior relationship skills to diagnose the needs of clients and propose solutions that fit each client's unique scenario. They're supported by a sophisticated technology platform and a team of experts in portfolio management, financial planning, tax, estate planning, and more. Key Responsibilities and Duties • Partners with affluent clients to identify their financial goals, analyze their financial landscape and develop recommendations that help them work towards well defined financial objectives., • Communicates complex financial solutions to clients, utilizing interpersonal communication and relationship building skills., • Ensures client retention by building meaningful and long-lasting relationships, alongside the development and implementation of appropriate financial solutions., • Leverages Mercer's broad set of solutions including tax, estate planning, insurance, and more to provide a comprehensive offering to our clients, • Ensures adherence to compliance and regulatory policies as well as company standards of client care Education: • Certified Financial Planner (CFP) designation required. In lieu of the CFP, the following certifications may be acceptable: Chartered Financial Consultant (ChFC), Personal Financial Specialist (PFS), Chartered Financial Analyst (CFA), Chartered Investment Consultant (CIC)., • Advanced knowledge of the industry, financial products, and financial planning concepts, • Superior communication skills, with the ability to effectively present investment, finance, and tax planning solutions to clients, • Advanced knowledge of the economic landscape/general understanding of impact on the Firm and clients, • Experience utilizing financial planning software, • Expert at collaboration and willing to help others, • Sales aptitude and experience is preferred, • An entrepreneurial spirit and growth-mindset, with a positive attitude that contributes to a positive work environment, • Strong core understanding of our investments and ISG, along with the ability to perform asset allocation and analysis for portfolio reviews, • Comprehensive understanding of compliance requirements Working Conditions: Hybrid schedule with a combination of remote and office work in a professional office environment. Working inside. Standing and sitting. Will be assigned to a work station. Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: • Company Paid Basic Life & AD&D Insurance, • Company Paid Short-Term and Long-Term Disability Insurance, • Supplemental Life & AD Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance, • Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan., • Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan., • Two comprehensive Dental Plans, • Vision Insurance Plan, • Dependent Care Savings Account for child and dependent care., • 14 Company Paid Holidays with a full week off at Thanksgiving., • Generous paid time off program for vacation and sick days, • Employee Assistance Plan, • Family Medical Leave, • Paid Parental Leave (6 weeks), • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time., • Adoption Assistance Reimbursement Program, • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more., • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match Mercer Advisors provides equal employment opportunity to all applicants and employees without regard to age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, gender identity and expression, physical or mental disability, genetic predisposition or carrier status, or any other characteristic protected by law in accordance with all applicable federal, state, and local laws. Mercer Advisors provides equal employment opportunity in all aspects of employment and employee relations, including recruitment, hiring, training and development, promotion, transfer, demotion, termination, layoff, compensation, benefits, and all other terms, conditions, and privileges of employment in accordance with applicable federal, state, and local laws. If you need an accommodation seeking employment with Mercer Advisors, please email . This email is for accommodation requests only. Accommodations are made on a case-by-case basis. Applicants have rights under federal employment laws: • Family and Medical Leave Act (FMLA), • Employee Polygraph Protection Act (EPPA), • E-Verify, • Right to Work If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here. CCPA Notice at Collection

Job Description • We have an opening for a full time ADMIN ASSISTANT position., • Location: Morgan Stanley - 1585 Broadway, New York, NY 10036 Note: online applications accepted only., • Schedule: Full time schedule. Monday - Friday, 8:00 am - 5:00 pm. More details upon interview., • Requirement: Multi-level executive assistant, Excel modeling, sustainability, technology, and F&B experience required., • Pay Range: $30.00 per hour to $35.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1476125. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to work This is R/A ! Job Summary Position Summary The Executive Administrative Assistant provides essential support to the Food & Beverage leadership team in a fast-paced, client-facing corporate environment. This role ensures seamless coordination of daily operations, accurate documentation, and proactive communication across outlets, catering, and executive dining. In addition to administrative responsibilities, this role plays a critical part in data and reporting, analytics, onboarding, and project management support, helping the team meet Compass Group’s high standards for service, compliance, and performance. Key Responsibilities Operational & Onboarding Support • Coordinate and complete all onboarding activities for new hires; monitor progress to ensure training and compliance requirements are met., • Assist with scheduling and compliance training for new hires., • Track team certifications, labor compliance, and training completions (e.g., Department of Health, Food Safety)., • Prepare, edit, and distribute correspondence, reports, training materials, and presentations., • Support payroll and timekeeping processes using time-clock management software., • Maintain data in onboarding and HR platforms., • Assist with maintaining project timelines, new initiatives, and operational rollouts., • Audit dashboards, track performance data, and conduct accurate data entry. Data & Reporting • Collect, analyze, and present data across sales, participation, utilization, and catering., • Maintain and update PMIX and sales reports, tracking item popularity, margins, and growth drivers., • Build and manage complex Excel-based dashboards to provide actionable insights to leadership., • Partner with the Global Data Analyst as relevant to global headquarters reporting., • Prepare and distribute reporting packets for internal Compass review and client presentations., • Track and communicate sustainability measures as part of broader reporting efforts. Client & Guest Services • Serve as a professional first point of contact for internal stakeholders, client executives, and external vendors., • Handle all VIP requests related to the multi-unit property., • Support catering/event documentation including preference sheets, BEO distribution, and follow-up reporting., • Uphold confidentiality and discretion in all client and executive interactions. Administrative & Office Management • Prepare, edit, and distribute correspondence, reports, training materials, and presentations., • Assist with editing executive presentations, one-pagers, and client deliverables., • Maintain accurate filing systems (digital and physical) for contracts, BEOs, invoices, and compliance records. Both full-time and part-time positions offer the following benefits to associates: • Retirement Plan, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Medical, • Dental, • Vision, • Life Insurance/AD, • Disability Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Abides by all Company policies and procedures including but not limited to: • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer., • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables., • The use of slip-resistant shoes and proper lifting techniques. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description Title of Position: IT Service Desk Analyst [HYBRID] FLSA Status: Exempt Department: Information Technology Reports to: IT Service Desk Manager Salary: $60,000 - $70,000 About Win Win is a leading provider of shelter, supportive housing, and innovative programs for families with children experiencing homelessness, in New York City. Our equity-driven Way to Win model takes a multifaceted approach to overcoming barriers to stable housing by offering essential services, including childcare, employment support, legal aid, high-impact youth programs, and housing assistance. We are seeking dedicated individuals who share our mission to end homelessness and provide families with the innovative support they need to secure permanent housing. Purpose of the Position We are looking for an enthusiastic IT Service Desk Analyst who enjoys fieldwork and engaging directly with customers. This role requires flexibility to work weekends and holidays, with the benefit of a hybrid schedule. The candidate will provide technical assistance and support to Win staff and clients, ensuring the effective use of IT equipment and applications. Responsibilities include remote and in-person service desk support, setup, installation, and troubleshooting of IT equipment and software, and resolving hardware, software, and network connectivity issues efficiently. Key Responsibilities • Respond to user inquiries and technical assistance requests via phone, email, or work order., • Assess and resolve problems with IT equipment and applications for users., • Serve as the first-level point of contact for Win clients, facilitating the effective use of student iPads, laptops, and PC lab equipment., • Diagnose and troubleshoot hardware, software, and network connectivity issues., • Escalate IT service issues to appropriate technical staff as needed., • Document all user support activities in the designated IT work order system., • Maintain communication with end-users and supervisors regarding support activities., • Install, upgrade, maintain, and troubleshoot IT assets, including desktop computers, peripherals, software applications, laptops, printers, tablets, smartphones, and IP phones., • Provide individual and group end-user instruction on the use of deployed technology resources., • Maintain updated IT inventory information and document it in the IT Asset Tracking system., • Prepare and maintain IT service documentation and reports., • Shift: Monday - Friday, 9:00 a.m. to 5:00 p.m.; occasional assignments on evenings and weekends., • Regular travel to Win sites across all five boroughs of New York City., • Occasional inspection of equipment and cables in floors, ceilings, closets, and IT rooms., • Bachelor’s degree in computer science or information systems from an accredited college or university, or graduation from a certified technical training program in computer maintenance/repair., • At least two years of work experience in IT support or a related technical support capacity., • Leadership: Set an example by following Win policies and procedures. Act with professionalism and a strong work ethic., • Facilitating Change: Consistently deliver high-quality results., • Managing Performance: Interact respectfully with clients and co-workers., • Applying and Developing Expertise: Work with the manager to develop and achieve challenging but attainable goals. Understand the consequences of actions. Our most effective service to our community comes from a diverse mix of minds, backgrounds, and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job DescriptionWho Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Senior Technical Support Analyst to focus on second-level technical application support. We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.Responsibilities • Lead projects and team members when needed., • Investigates incidents assigned to them., • Prioritizes incidents and keep them up to date on the internal incident tracking system., • Communicates updates effectively and promptly to the client., • Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation., • Deals with unexpected events or failures which limit clients use of the supported systems, • Carries out application system checks, aiming to identify and resolve issues before they impact clients, • Develops strong working relationships with other departments to assist with the delivery of our service to clients, • Adheres to "best practice" and department procedures for client communications, incident progression and investigation, • Participates in the team shift patterns and assists with weekend work and out of hours escalation when requiredRequired Experience, Skills and Competencies, • BS in Computer Science, Computer Engineering, or equivalent degree., • 5+ years of experience in application, technical support., • Some experience as a team lead is preferred, • Ability to read and understand code in one or more of the following: C++, TCL, UNIX/Shell Scripting. Exposure to Java or other mainstream programming languages would also be acceptable., • Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure, • Good grounding in and desire to develop technical skills in areas such as database technologies and system performance., • Ability to troubleshoot and approach problem solving in a logical manner, • Technical Support Analysts need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers, • Excellent written and verbal communication skills, • A confident and professional manner, • Able to manage own time and a changing workload, • Co-operative approach to working with team members and other departments, • Able to view situations from a customer perspective and act accordingly, • A strong desire to develop a deep understanding of financial markets and business flows and system functionality

Job DescriptioneSentio provides technology consulting to some of the largest and most technically advanced law firms and legal organizations in the country, and across the UK. We work on highly complex projects, and have a core goal of exceeding their expectations in service, integrity, value, and expertise. Our teams of consultants are among the most experienced thought leaders in their fields, and we’re continuing to build this team of experts. We’re seeking an Senior Legal Technology Integration Specialist who will report to the Director, DMS and Network Information Systems, and be responsible for leveraging their knowledge and integration skills to help our clients implement innovative solutions, drive business insights, and inform strategic decision making. The primary goal will be to collaborate closely with the tech and legal teams of our Am Law 200 clients to design and implement complex solutions to business problems. Every member of the eSentio team is a professional and is expected to proactively manage their own work outcomes and quality, while collaborating across the organization. At eSentio you’ll… • Develop and implement integration solutions for different software platforms in alignment with IT and business objectives., • Leverage your knowledge of the legal industry to design and strategize business processes and solutions that cater to our client's specific needs., • Drive data management initiatives, ensuring optimal data quality, security, and compliance across the organization., • Work closely with our practice areas to identify opportunities for the application of generative AI technologies in our product offerings and operations., • Use SQL, Python, and PowerBI to extract, analyze, and interpret data from various sources to support business decision making., • Collaborate with cross-functional teams to understand business requirements and deliver customized integrations across multiple technologies., • Stay abreast of the latest trends and technologies in the legal tech space, particularly with respect to generative AI and advanced data management., • Develop, maintain, and manage against complex multi resource, multiyear project plans, implementation timelines, and application distribution schedules., • Present at trade shows and CIO Roundtable, author articles and white papers for industry trade publications.We need you to have…, • 5+ years of substantial law firm or legal tech consulting experience., • 5+ years proven experience in a business analyst or practice solutions role within a law firm or legal tech industry., • High proficiency in Python and SQL for data analysis and manipulation., • Solid integration skills with experience in developing and implementing solutions across diverse software platforms., • 3+ years of experience with M365., • 3+ years of experience with PowerBI., • 2+ years of experience with a leading Data Management platform (Snowflake, etc.), • Familiarity with emerging technologies like generative AI and advanced data management strategies., • Deep understanding of the legal industry's needs, challenges, and opportunities., • 7+ years of experience with complex, large-scale implementations and product rollouts is required., • We’re a remote-forward company, and this position can be located in or near any major city in the US., • We provide a competitive compensation plan with a generous bonus program., • We offer health, vision, and dental insurance., • Regular team informational and celebrational check-ins, and semi-annual in person events. Powered by JazzHR jmu8bz7Ssv

Job DescriptionWho Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Technical Support Analyst to focus on second-level technical application support. This is an excellent opportunity for a recent grad or someone with up to 3 years of experience. We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.Responsibilities • Investigates incidents assigned to them., • Prioritizes incidents and keep them up to date on the internal incident tracking system., • Communicates updates effectively and promptly to the client., • Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation., • Deals with unexpected events or failures which limit clients use of the supported systems, • Carries out application system checks, aiming to identify and resolve issues before they impact clients, • Develops strong working relationships with other departments to assist with the delivery of our service to clients, • Adheres to "best practice" and department procedures for client communications, incident progression and investigation, • Participates in the team shift patterns and assists with weekend work and out of hours escalation when requiredRequired Experience, Skills and Competencies, • BS in Computer Science, Computer Engineering, or equivalent degree., • Ability to read and understand code in one or more of the following: C++, TCL, UNIX/Shell Scripting. Exposure to Java or other mainstream programming languages would also be acceptable., • Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure, • Good grounding in and desire to develop technical skills in areas such as database technologies and system performance., • Ability to troubleshoot and approach problem solving in a logical manner, • Technical Support Analysts need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers, • Excellent written and verbal communication skills, • A confident and professional manner, • Able to manage own time and a changing workload, • Co-operative approach to working with team members and other departments, • Able to view situations from a customer perspective and act accordingly, • A strong desire to develop a deep understanding of financial markets and business flows and system functionality

Job Description Healthcare quality is declining and soaring costs are crushing American families and businesses. At Garner, we've developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care. By providing organizations relief from surging healthcare costs, we've experienced rapid adoption in the market and have more than doubled our revenue annually over the last 5 years, becoming the fastest growing company in our space. To support our continued growth, we're expanding our team by over 50% each year, seeking exceptional talent to shape our unique, award winning culture (for example, USA Today Top Workplaces 2025) designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth that creates an inflection point in your career. About the role: We're looking for a People Operations & Automation Manager to help shape Garner's next-generation People function. In this hands-on leadership role, you will own the design, management, and continuous improvement of Garner's People Operations infrastructure — including technology, workflows, and compliance. You'll leverage AI to build and advanced technology to build scalable, efficient solutions that power a world-class employee experience and support the success of our rapidly growing organization — now approaching 500 employees and expanding quickly. This role reports to the Head of People. This position has the option to be fully Remote or Hybrid in our NYC office. What you will do: • Own and evolve Garner's People Operations infrastructure — including HRIS, payroll, compliance, leaves of absence, and automation tools — ensuring our systems scale seamlessly with company growth, • Act as the "product manager" for People Technology — develop and execute a roadmap for Rippling and other HR tech platforms, integrating new tools and AI-driven solutions that improve accuracy and efficiency, • Design and implement automation across the employee lifecycle, from onboarding and offboarding, to leaves of absence, to data management — freeing up the team to focus on strategic, high-impact work, • Streamline compliance and operational workflows — proactively monitor federal and state regulatory requirements and ensure all processes, documentation, and audits are continuously updated and airtight, • Develop and maintain People Analytics dashboards and reporting that synthesize insights across multiple data sources to identify trends, measure process efficiency, and inform People strategy, • Partner closely with cross-functional stakeholders (Finance, Legal, IT, and Security) to ensure seamless data flow, operational consistency, and an exceptional employee experience, • Provide oversight and mentorship to the People Operations Analyst, setting the foundation for a growing teamWhat you will bring to the team:, • 5+ years of experience across functions in the People/HR space, with 2+ years with a focus on HR Operations at a tech-forward organization. Product Management and/or Technology Consulting experience is a big plus, • Bachelor's degree or equivalent years of experience, • A combination of high ownership mentality, agility, and exceptional project management skills that has resulted in a proven track record of delivering complex initiatives in a rapidly evolving, high-bar environment, • A deep interest and nuanced understanding of AI capabilities and applications, • Advanced Excel/Google Sheets abilities, • Robust experience with HRIS configuration is required; experience with Rippling strongly preferred., • Passion for delivering an exceptional employee experience, and a desire to be a part of our mission to improve the healthcare system

Job DescriptionAbout Us: OptionMetrics, headquartered in New York, NY. is a dynamic and innovative technology company, a trusted provider of financial information and research derived from the option markets. We are at the forefront of developing solutions that empower businesses. Our commitment to excellence, coupled with a collaborative, forward-thinking culture, has made us the preferred choice for top-tier talent. Our data and analytics models are utilized by over 350 investment banks, hedge funds, asset management firms, and academic institutions globally, solidifying our position as a leader in the industry.OptionMetrics is seeking an IT Support Analyst will oversee a diverse portfolio of IT systems and assets, ensuring optimal performance and reliability across the organization. The successful candidate will manage the full lifecycle of IT infrastructure—from routine upgrades and timely fixes to proactive maintenance strategies that keep our technology ahead of the curve. Armed with a deep knowledge of computer hardware, software, and network maintenance, the ideal candidate will stay current with industry trends to troubleshoot and resolve technical issues swiftly, while anticipating future needs and implementing scalable solutions. Moreover, the IT Support Analyst will serve as a trusted resource, delivering expert support and guidance to employees to swiftly resolve critical issues. Their proactive approach will help minimize downtime and enhance overall productivity. This position requires working on-site at our NYC location in a hybrid capacity. Objectives:- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.- Handle business-critical IT tasks and system improvements.- Enable faster and smarter business processes and employee productivity.- Research and evaluate emerging technologies, hardware, and software.- Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft Office365, and Zoom. Responsibilities: 1. User Support & TroubleshootingProvide Tier 1/Tier 2 support for desktops, laptops, mobile devices, and SaaS applications. Troubleshoot hardware/software issues and escalate when necessary. 2. Identity & Access ManagementAdminister Azure Active Directory (accounts, groups, MFA, conditional access).Manage join/leave processes (onboarding, off boarding, access rights). 3. Endpoint & Device ManagementConfigure and enforce policies via Microsoft Intune (MDM/MAM).Create and maintain standard desktop images for consistent deployments. Track hardware inventory, software usage, and license compliance. 4. SecurityEnsure timely patching and update deployments across all devices. Manage endpoint security including antivirus/anti-malware tools. 5. Networking & Collaboration ToolsManage Wi-Fi access points, SSIDs, and connectivity troubleshooting. Set up and maintain conference room AV systems (displays, cameras, microphones, Zoom/Teams integration).Provide live support for meetings and video conferences to ensure smooth execution. 6. Operations & ProcessMaintain asset lifecycle documentation (procurement → assignment → retirement). Write and update IT knowledge base and self-service guides. Required Skills & Qualifications:3–5 years in IT support or desktop engineering.Strong knowledge of Azure AD and Microsoft Intune.Experience with desktop imaging, policy management, and patch compliance.Proficiency in hardware/software inventory management and license tracking.Hands-on knowledge of Wi-Fi network management (APs, controllers, SSIDs, security).Experience with conference room technology (AV setups, video conferencing platforms).Strong with Windows 10/11, macOS, and business SaaS platforms (Office 365, Slack, Zoom, Teams).Excellent troubleshooting and communication skills. Preferred skills and qualifications:- Bachelor’s degree (or equivalent) in computer science.- Certification is a plus: CompTIA, Google, CCNA, ITIL.OptionMetrics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, OptionMetrics will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination . If you need a reasonable accommodation for any part of the employment process, please contact us by email and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Title: IT Support Analyst Organization: BrandEd Department: Global IT Reports to: Director of IT Service Management Position Purpose The IT Support Analyst will be part of the Global IT Service Management team, responsible for delivering quality IT support to all students, faculty, and staff across BrandEd. As a member of the team, they will be responsible for the maintenance and support of all IT systems, telephone systems, and Audio/Visual equipment throughout the New York campus. Essential Duties and Responsibilities Specific duties and responsibilities include the following, but the individual will also be expected to perform all the duties necessary which are customarily performed by a person holding this position. Other duties may be assigned. The IT Support Analyst will answer, evaluate, prioritize, and resolve incoming telephone, voicemail, e-mail, in-person, and Service Desk System requests for assistance from end users in the organization. This includes troubleshooting and resolving issues related to standard enterprise software applications and various custom web applications, desktop hardware, and network edge infrastructure components. In addition to the tasks and activities listed below this person will be expected to assist with various IT projects as directed. End-User Support Provide technical support for the organization; diagnose technical problems; research, identify and document appropriate solutions; organize and prioritize technical support cases and follow-up on outstanding cases until resolved. Infrastructure Support Provide technical support for LAN and WIFI devices. Analyse, troubleshoot, evaluate, and resolve computer network problems. Performing file backups on the network. Participate in scheduled maintenance windows. Support Case Management Maintain and track all support issues and calls within the Support management system; maintain contact and follows-up with employees to ensure quality level of support; interact with users in non-technical, clear terms; adhere to and enforce organization policies, rules, and regulations relating to technology use. User Account/Password Maintenance Creates, maintain, and coordinate user account information and passwords for various IT systems. Assist with setup of new user accounts/email in a Microsoft Windows Active Directory/Office 365 environment. Maintain student and alumni email address and distribution lists. Device Support Provide support and assistance for the relocation, installation, and setup of computers, end-user unified communications systems, Teams telephones, Mobile Devices and various peripheral equipment including classroom audio/video equipment. Perform diagnostics on computers, software applications, and related equipment. Provision, reimage, and test new and reallocated computers, laptops, and other equipment as directed. Student support Provide support to BrandEd students - assistance with, access to and use of all school systems. CIG user support Provide support to CIG staff and prioritize accordingly. Flexible working Expectation to support after hours and weekend events as required. Multi-site support including local travel and the ability to respond at short notice. Vendor management Coordinate with various vendors to maintain working environment. Order new equipment as needed. Knowledge and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill and ability required. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A thorough understanding and knowledge of commonly used concepts, practices, and procedures within the IT field. A thorough understanding of and professional experience troubleshooting Web Applications and Technology. Thorough knowledge of both PC and MAC Hardware/Software configuration. Advanced Knowledge of Microsoft Office 365, Adobe Suite, and other standard business productivity software suites. Basic knowledge of Windows Server 2012 and above. Knowledge of working in PowerShell Knowledge of audio-visual systems (projectors, sound systems) is required. Knowledge of academic environments is strongly desired. Ability to install and configure Windows 10 and MAC OSX workstations and software packages. Ability to troubleshoot LAN clients. Strong interpersonal skills. Strong organizational and problem-solving skills. Demonstrate professionalism and diplomacy in interpersonal relationships. Support and embrace diversity and inclusiveness. Regular weekday (Monday-Friday) attendance/availability is required during core business hours. Ability to work weekends and after hours. Ability to manage multiple priorities and projects. Ability to be present in the office, as requested. Ability to travel between offices locally and nationally. Ability to work independently and as part of a team. Ability to proceed with objectives under limited supervision. Education, Work Experience and/or Licensure US Citizenship or Permanent Residence Status required. 4-year college Degree in Computer Science/Related field preferred or equivalent job experience At least 2 years of experience in IT Support required. Experience with SharePoint/Teams or Other similar content management/collaboration platform. Experience providing top quality cross platform end-user support and training. Experience using TeamDynamix or similar service desk/support management system. At least one Microsoft (MCP), Apple, or other industry standard certification in a Windows/Mac operating system is desirable. Language Skills Excellent verbal and written communication skills Excellent command of the English language Physical Demands The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of his/her job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to sit, stand, walk, travel up and down stairs, crouch, climb ladder, stoop, and reach. Ability to lift up to 25lbs. Work Environment The work environment characteristics listed here are representative of those an employee encounters while performing the essential functions of the job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Basic office environment Classroom/academic environment Online learning environment Ability to adapt to new campuses and their infrastructure. The above statements are intended to describe the general nature and level of work being performed by an individual assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. BrandEd reserves the right to modify this job description in its sole discretion. BrandEd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Department purpose and structure To provide an effective and professional IT 1st line support service to our staff and clients in accordance with the needs of the business. You will be responsible for logging, troubleshooting and resolving incidents and requests as the first point of contact when possible, or escalating incidents to the appropriate team. Key relationships • The Service Desk is the first point of contact for internal customers and external clients, it is essential for the IT Service Desk Analyst to deliver high levels of service to both these groups., • Works closely with Support Team Managers to deliver an efficient and effective service., • The Service Desk Analyst is primarily responsible for the resolution of customer issues raised via phone or email., • Act as a single point of contact for customers contacting the service desk via phone, email or self-service portal, regarding IT issues and queries., • Take responsibility for the resolution of incidents ensuring as many of these are resolved at 1st line as possible, • Maintain an effective working knowledge of incident resolution across all areas of IT Support in order to maximize customer service and first point of contact call resolution., • Ensure that incidents and requests are properly logged, assigned, tracked and responded to in a timely manner and according to agreed standards and procedures. Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimize delays., • Ensure accurate and timely updates are recorded and maintained in the IT Service Management System., • Promptly allocate incidents and requests as appropriate., • Follow processes to ensure that a high quality of service is provided to our users, • Working as part of a team in order to provide a white glove service to the users., • Appropriate escalation of incidents and requests to the US Service Desk Manager in line with our processes., • Complete tasks and other assigned work to agreed deadlines., • Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimize delays., • Pass and monitor calls to the appropriate team if cannot be resolved by self and liaise with 2nd/3rd party teams when appropriate and ensure customers are updated of events relating to their call. Follow up until resolved with the assigned., • Build and maintain good customer relationships. Key requirements • Minimum of 3 years’ experience working in as Service Desk role, including taking support calls and working with a ticketing system (law firm experience preferred) but no essential, • Knowledge of iManage Work, Windows 10 and Apple iOS, • Strong Knowledge supporting Microsoft Technologies (Office 365, Teams, OneDrive, etc.), • Experience using Remote Support Technologies (SCCM, Team Viewer) and Active Directory, • Ability to work well under pressure, • Excellent communication skills, • Flexible, customer focused approach to service delivery, • A good team player and willing to share skills and experience with others, • Ability to work on own initiativeCompany DescriptionThe ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities: “our people deliver quality to our clients.”The ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities: “our people deliver quality to our clients.”

Job DescriptionSenior FOIA AnalystEmployment Type: Full Time, Mid-LevelDepartment: Information Technology CGS is seeking a Senior FOIA Analyst to join our team supporting the legal mission of a large federal agency. This position will allow candidates to demonstrate expertise in processing FOIA requests, creating FOIA correspondence, and communicating negotiations, among additional relevant tasks. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Receive, review, and analyze new and backlogged Freedom of Information Act (FOIA) requests.- Intake incoming requests and prepare FOIA request folders.- Enter request data in the FOIA tracking database.- Draft response letters and other FOIA correspondence.- Communicate and initiate negotiations with requesters, FOIA staff, sponsors (or regulated industry representatives), and contractors pertaining to records requested and associated information to be released.- Serve as a liaison with requesters, and on rare occasions, other agencies and appellants, regarding records that may involve more than one (1) agency component/office.- Coordinate searches for responsive documents and identify duplicate records.- Review program records for responsiveness and offer release determinations.- Ensure released materials do not contain information exempted under the applicable exemptions. Qualifications:- Three (3) years of experience processing Freedom of Information Act (FOIA) requests.- Demonstrated experience and knowledge of FOIA rules and regulations; specifically applying exemptions b(4), b(5), and b(6).- Experience redacting records with trade secrets and confidential commercial information.- Ability to read, write, speak, and understand English.- Ability to work independently.- Excellent oral and written communication skills.- Ability to obtain a government security clearance. Ideally, you will also have:- Prior federal government experience is valued. - Experience with FOIA tools like FOIA EXPRESS.- Experience using SecureRelease.- Active security clearance preferred. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob Title: Technology Support Specialist / Helpdesk Analyst Location: New York City, NY Duration: 12+ Months Contract Role Summary: The Technology Support Specialists role is to provide computer and software-based technical support, systems analysis and administration, and information services in a multi-vendor/multi-solution environment. This role is responsible for supporting all client Offices around the globe. Duties include break/fix requests, network infrastructure, information security, procurement, vendor management, VOIP, AV technology and special projects to improve the efficiency of IIE Team Members. Essential Functions Job Duties: Setup, configure, and maintain PC hardware, software, and peripherals (phones, printers, etc.) in a multi-vendor (PC/Mac/Chrome) environment. Assist engineers with providing third level support, troubleshooting network and enterprise related issues. Research and recommend changes, upgrades, and advancements in technologies that support the Helpdesk and business goals. Develop, prepare, test and deploy workstation OS level images. Support and perform workstation and computer moves when required. Assist with ensuring the security of the corporate environment by managing and monitoring access control and anti-virus across different software and hardware packages. Ensure all support requests are well documented in the IT ticketing system, from the creation of the ticket to the successful resolution. Update, maintain and improve upon the IT knowledge base within the ticketing system. Maintain a daily log of work performed and submit reports and other paperwork as required. Assist with the creation and maintenance of processes and procedures for supporting cloud-based applications and platforms such as Office 365, Okta, Box, 8x8, etc. Coordinates all aspects of daily AV operations and service delivery including scheduling and maintaining operational readiness of the AV equipment. Provide level 2 support for Audio/Visual platforms. Interact professionally with clients exhibiting strong customer service skills. Track assets and inventory that has been distributed to end-users and ensure proper levels of inventory are available. Perform IT Procurement duties to include purchases, PO/Invoice, Vouchers, etc. This involves working directly with vendors, monitoring the status of open purchase orders, and resolving issues regarding PO to invoice discrepancies, returns, and quality issues with vendors. Knowledge, skills and abilities here: CompTIA and/or Microsoft certification required, such as A+, Network+, MCP, etc. Extensive experience with PC support, systems administration, inventory management, service desk and a variety of other software platforms Demonstrated experience with AD, O365, Wi-Fi, VoIP, networking fundamentals, video conferencing fundamentals, A/V (sound), and printing Minimum 5 years experience with multi-vendor (PC/Mac/Chrome) PC hardware, peripherals and mobile devices configuration/deployment/support Strong customer service, analytical, and problem-solving skills with the ability to multi-task Best Regards, Lokesh Vanjarapu Sr. Technical Recruiter | 732-515-7098 LinkedIn: linkedin.com/in/lokesh-vanjarapu-6b4649188

Job Description Soar With Us! Dassault Falcon Jet proudly provides competitive pay, quality benefits, and programs that support your career advancement and personal development. Our benefits are designed to support you and your family’s health and wellbeing, help you secure a strong financial future, and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest, and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us! Why Join Us? Impactful Work: Your expertise will directly contribute to the safety and efficiency of our operations. Growth Opportunities: We support your professional development and offer opportunities for advancement. Collaborative Environment: Work with a team of dedicated professionals who are passionate about aviation. Ready to soar with us? Apply now and be a part of our mission to maintain the highest standards in aircraft maintenance! Job Summary: Under direction of the Manager, Digital Transformation, the Digital System Support Analyst will be responsible developing solutions for our Customer Service IT group as well as providing customer support for both internal and external customer digital products and services. The Digital System Support Analyst is a service-oriented, critical thinking individual who is passionate about reacting to customer feedback and providing actionable information to ensure IT and Customer Service are fully integrated on a continuous basis to increase business capability and value, reduce cost and risk, and foster innovation. Principal Duties: DIGITAL PRODUCTS SUPPORT • Track, prioritize and process incoming customer requests for service access and support, • Identify, record, analyze and provide solutions to problems and incidents based on documented known errors, • Work with internal and external project teams to aid in the design, development, deployment and post-delivery support of customer service digital products and services, • Works closely with IT to ensure that during major service disruptions that affect our digital products, services to ensure the impact to users is minimized, • Lead the efforts in the build, test and release of new or upgraded digital services and business systems, • Ensure there is a proper knowledge transfer to enable customers and users to optimize use of services that support their business activities, • Leads testing efforts for new systems and improvements, • Ensure that new or changed services and systems are capable of delivering the agreed utility and scope, • Communicates actionable items and required changes to IT development teams, • Works with Customer Service personnel to identify and understand product enhancement requests, • Manages organization’s expectations effectively, • Responsible for introducing new initiatives to end users, • Suggests areas for improvement in internal processes along with possible solutions, • Leads internal teams/task forces Bachelor’s degree in information technology or 3 years related work experience 2+ years of analyzing data to identify trends and manage data quality 2+ years of experience supporting customer-facing portals, or digital services in aerospace or regulated environment Prior involvement in digital product support or lifecycle management Working knowledge with Microsoft Power Apps (Power Automate, Power BI or CoPilot Studio) Must possess a strong sense of urgency and have the ability to independently manage development projects and customer support tasks simultaneously Highly self-motivated and independent Excellent communication / customer service skills Strong understanding of Microsoft 365 ecosystem (Teams, Outlook, Permissions, User Support) Ability to troubleshoot across multiple platforms and coordinate with internal IT teams when needed Additional Desired Qualifications: Understanding of basic aircraft systems and technical publications Proficiency with Power Automate and SharePoint Development Working knowledge of SAP (User level familiarity and navigation) Proficient with SAP and able to provide support/problem solving Experience with programming (Java / Python...etc.) Fluent in French Working Conditions: Office environment Use of personal computers required Minimal travel may be required Compensation and Benefits The compensation for this position typically falls between $70,000 and $75,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.