Trabajos information technology manager en Moonachie, New Jersey - Page 2Crear alertas

Our client is a top asset manager seeking an AVP, Investor Services to join their Manhattan office. \n \n You will oversee daily team operations and support the due diligence and information needs of clients, prospects, and consultants. Reporting to the department head, this hands-on manager will develop employees, oversee content quality, and lead complex assignments. \n \n Responsibilities: \n\n • Manage team workflow, priorities, deadlines, and quality standards\n, • Coach and develop employees through training and feedback\n, • Lead and review RFPs, DDQs, and other investor-facing content\n, • Improve knowledge management, data quality, technology, and processes\n\n \n Requirements: \n\n • Bachelor’s degree and 7+ years of relevant asset management experience\n, • Strong background in RFPs, DDQs, due diligence, and investment content\n, • Experience developing employees and leading cross-functional projects; direct people management strongly preferred\n, • Excellent writing, editing, communication, and stakeholder-management skills\n, • Strong judgment and credibility with senior leadership\n\n \n JobID: 48739

Location: New York City (Hybrid) \n Reports to: VP, Customer Success \n \n About Curacity \n \n Curacity is a two-sided marketplace connecting travel brands that need to be discovered with the publishers, travel writers, and content creators travelers actually trust. Hotels and cruise brands define the editorial coverage they need; our network of publishers and creators produces original content; Curacity coordinates the fulfillment and measures the outcomes. \n \n We operate two products on that network. Newsletter places original editorial recommendations in front of publisher subscriber audiences and ties the resulting bookings back to the content that drove them. Vista AI builds the distributed editorial footprint that determines whether a property gets recommended when a traveler asks ChatGPT, Perplexity, Google AI Mode, or Gemini where to stay. \n \n Curacity partners with publications including AFAR and Travel + Leisure, and was named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024. We are headquartered in New York with an office in Stamford, CT. \n \n About the Role \n \n We're seeking a Senior Customer Success Manager who thrives at the intersection of marketing strategy and performance analytics. You'll partner with marketers and business leaders at companies ranging from independents to major brands, helping them leverage premium media content from outlets like Travel + Leisure, Food & Wine, and AFAR to drive measurable demand, bookings, and revenue. \n \n This role requires someone who understands B2B customer success at scale. You'll need to be equally comfortable discussing marketing strategy with executives and troubleshooting technical integrations with operations teams. You'll work with sophisticated customers who demand proof, not buzzwords—and you'll need analytical thinking, industry knowledge, and the ability to diagnose complex problems without obvious answers. \n \n What You'll Do \n \n\n • Own strategic relationships for a portfolio of high-value accounts, developing deep understanding of each customer's business model, competitive positioning, and growth objectives\n, • Analyze multi-layered performance data like engagement metrics, attribution, and market trends to identify optimization opportunities and deliver actionable recommendations\n, • Lead quarterly business reviews that connect platform performance to broader business objectives, using data to tell compelling stories about impact\n, • Partner with internal teams (Product, Operations, & Partnerships) to advocate for customer needs, refine strategies, and ensure seamless technical implementations\n, • Design and execute testing strategies to continuously improve campaign performance across channels, content types, and audience segments\n, • Identify expansion opportunities based on demonstrated ROI and build champions within customer organizations\n, • Proactively monitor account health and intervene before issues escalate - investigating data discrepancies, diagnosing performance drops, anticipating seasonal challenges\n\n \n Who You Are \n \n\n • 5+ years in Customer Success, Account Management, or a similar external-facing role, owning relationships with enterprise or mid-market accounts\n, • Proven at scale: You’ve managed a book of 50+ customers at once and know how to prioritize, segment, and stay proactive across all of them\n, • HubSpot proficient: You run your day out of a CRM and have used HubSpot to track accounts, pipeline, and customer health\n, • Automation-minded: You’ve built workflows, sequences, or integrations that remove manual work from the customer lifecycle\n, • AI fluent: You use AI tools in your daily work and can speak credibly with customers about AI-driven products and insights\n, • Business fluent: You understand your customers’ business models, competitive dynamics, and economic drivers; can discuss marketing performance and ROI intelligently\n, • Analytically sharp: Comfortable with performance data, attribution models, and spotting patterns without drowning in spreadsheets\n, • Strategic communicator: Experienced presenting to internal leadership as well as customer executives; explain technical concepts without jargon\n, • Intellectually curious: Approach ambiguous problems as puzzles to solve; energized by complexity; have strong opinions loosely held\n, • Customer-centric operator: Balance empathy with accountability; build trust through reliability and actually knowing customers’ business; view criticism as valuable data\n, • Hospitality, marketing technology, or media experience preferred\n\n \n The salary range for this role is $125,000-$145,000. Curacity offers a competitive package which includes base salary, equity, and a comprehensive benefits package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our team during the hiring process. In addition to the salary range listed, this role is eligible for commission-based compensation. \n \n What We Offer \n \n Curacity offers a competitive package which includes base salary, equity, and comprehensive benefits, including: \n \n\n • Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution\n, • Retirement: 401(k) match – up to 4% of your total eligible compensation matched dollar-for-dollar (US-based employees)\n, • Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year\n, • PTO: Generous PTO policy, in addition to 10+ public holiday closure dates\n, • Wellness: $100 monthly stipend for health and wellness-related activities\n, • Recognition: Birthday, anniversary, and other everyday surprises and gifts to recognize our team members\n, • Culture: Casual, collaborative (and dog-friendly!) work environment in the heart of Flatiron\n\n \n Equal Opportunity \n \n Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, including pregnancy, childbirth, or related medical conditions, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The Utilization Manager is responsible for the day-to-day functions of collaborative communication with external case managers at referring provider facilities and/or managed care organizations (MCO) for data collection, interpretation, and certification/recertification from third party payers at pre-admission through discharge, ongoing medical necessity reviews and interdisciplinary team support with respect to MCO requisites. In addition, this position is responsible for having a thorough understanding of patient treatment plans through participative discussions with the care plan (interdisciplinary) team, identifying and referring requests for services to the Medical Director when guidelines are not met and reviewing residential services requiring MCO approval. KEY ESSENTIAL FUNCTIONS • Obtaining the required pre-authorization/certification of specified services from the MCO and communicating end of benefit status and/or reimbursement changes to Finance and others as deemed necessary., • Conducting ongoing medical necessity reviews, which may be pre-service, concurrent and/or retrospective in nature, by evaluating clinical data and submitting appropriate documentation to update the patient/resident’s status to the MCO as scheduled., • Acting as a liaison between the residential program and the MCO to better facilitate the reimbursement process., • Referring MCO denials and non-covered medical services to the directors for appeal determination and next steps, • Conduct medical record reviews of all managed care patients within the first 24 to 72 hours (if admitted on a Friday after 5:00pm) then weekly as required to promote desired clinical and financial outcomes by, but not limited to:, • Meeting with all managed care residents/patients to better assist in the selection of appropriate provider resources and identification of quality and cost-effective services throughout the continuum of care., • Acting as a resource to the interdisciplinary team regarding MCO requirements for admission, continued stay and discharge planning., • Providing early identification of covered care and ensuring that claims are approved when the requirements are met., • Collaborate with clinicians to identify discharge needs and coordinates with Social Services in the creation and implementation of a discharge/transfer plan., • Coordinates post-discharge follow-up care with selected patients and community providers., • Maintains strong leadership skills to perform the multiple functions and a wide variety of tasks requiring independent judgment, ingenuity, and initiative., • Interacts with executives, directors, key members of the residential team, physicians, and their staff, third party payers, state and federal agencies, auditors, and vendors., • Maintains a high degree of computer proficiency with MS Word and MS Excel which is critical for the analysis conducted using this technology., • Maintains all information in a manner such as to assure strict confidentiality and compliance with HIPPAA., • Maintains full knowledge and understanding of state and federal regulations as they pertain to resident assessment requirements., • Performs all other tasks including miscellaneous special projects as directed.

ABOUT THE PHOENIX GROUP ADVISORS \n The Phoenix Group Advisors (TPG) is a New York-based staffing and recruiting firm serving clients across Technology and Professional Services (Legal & Administrative). Our recruiters place high-caliber talent for financial services, BigLaw, fintech, and technology employers across the most competitive markets in the country. As we grow, we're adding a dedicated Business Development Manager to drive the top of our funnel: new clients and new job orders. \n \n ROLE OVERVIEW \n This is a pure hunting role. The Business Development Specialist is solely responsible for generating new client relationships and new job requisitions for TPG's recruiting teams — this role does not carry a candidate desk or delivery responsibilities. You will be the tip of the spear for firm growth, opening doors with hiring managers, HR leaders, and talent acquisition teams, and handing off qualified job orders to our Technology and Professional Services recruiting practices \n \n KEY RESPONSIBILITIES \n\n • Prospect and generate new client relationships across Technology and Professional Services (Legal & Administrative) target markets through outbound calling, email campaigns, LinkedIn/social outreach, and networking.\n, • Identify and qualify companies with active or upcoming hiring needs; convert prospects into signed client agreements\n, • Secure new job requisitions from both new and dormant/former TPG clients, expanding job order volume across the desk\n, • Run a consistent, high-volume outbound cadence (calls, emails, meetings) against weekly and monthly new-business targets\n, • Conduct client intake and needs-assessment calls to scope job requirements, then hand off qualified reqs to the appropriate recruiting team with a clean, actionable brief\n, • Build and maintain a pipeline of target accounts and decision-makers in CRM, tracking outreach, meetings, signed agreements, and job order volume\n, • Represent TPG in client-facing meetings, pitches, and industry networking events; own the case studies and pitch materials used in the sales process\n, • Negotiate fee agreements and terms of business with new clients in line with firm standards\n, • Partner closely with recruiting leadership to align new business efforts with practice capacity and market deman\n, • Maintain accurate forecasting and reporting on new-business activity and pipeline health\n\n \n WHAT YOU BRING \n\n • 2+ years of experience in business development, sales, or client-facing new-business roles — staffing/recruiting industry experience strongly preferred\n, • Track record of hitting or exceeding new-business or sales targets in a metrics-driven environment\n, • Strong cold-outreach skills: comfortable with high call/email volume and consistent pipeline-building activity\n, • Excellent verbal and written communication; polished and credible in front of HR leaders, hiring managers, and executives\n, • Familiarity with the Technology and/or Legal & Administrative staffing markets in the NYC area is a plus\n, • Comfortable working in CRM systems to track outreach, pipeline, and job order flow\n, • Self-starter who thrives on autonomy, competition, and being measured on new logos and new job orders opened\n\n \n The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment

Machine Learning Engineer 4 - Manager IC\n \n \n Do you love building and pioneering in the AI and technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Machine Learning Engineers who are passionate about leveraging cutting-edge open source frameworks, advanced algorithms, and emerging technologies to join our team. As a Machine Learning Engineer, you’ll have the opportunity to be on the forefront of driving major AI transformations and scaling production models across Capital One. \n \n As part of the Enterprise ML Platform team, you will build and evolve the high-throughput, multi-tenant training platform that powers model workflows across Capital One—ranging from classical ML to GenAI fine-tuning and distributed computing with Ray, Spark, and Dask. Owning the Kubeflow Pipelines v2 application layer on Amazon EKS, the team develops internal Python and Go SDKs, custom Kubernetes operators, and developer tooling that abstract complex infrastructure for critical, regulated workloads. In this role, you will integrate agentic AI into modern engineering lifecycles and contribute directly to upstream open-source Kubeflow, balancing fast-paced feature delivery with enterprise-grade platform stability and security. \n What You’ll Do: \n\n • The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following:\n, • Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams\n, • Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation)\n, • Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment \n, • Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications\n, • Retrain, maintain, and monitor models in production\n, • Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale\n, • Construct optimized data pipelines to feed ML models\n, • Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code \n, • Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI\n, • Use programming languages like Python, Scala, or Java\n\n \n Basic Qualifications: \n\n • Bachelor's Degree or higher in Computer Science, Machine Learning or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)\n, • At least 4 years of experience programming with Python, Java, Golang, or C++\n, • At least 4 years of Machine Learning experience using industry standard frameworks PyTorch or Tensorflow and libraries (Pandas, NumPy, Scikit-learn)\n, • At least 4 years of experience using and operating large scale distributed systems (Spark, Ray) to prepare AI or Machine Learning data\n, • At least 2 years of experience deploying and operating Machine Learning solutions in production and operating production services in the cloud (AWS, GCP, Azure) and using Kubernetes to manage large scale containerized Machine Learning software systems\n\n \n Preferred Qualifications: \n\n • Master's or Doctoral Degree in Computer Science, Electrical Engineering, Mathematics, or related field\n, • 3+ years designing, training, optimizing, and evaluating modern ML models across architectures (e.g., Transformers, CNNs, RNNs) and paradigms (supervised, unsupervised, reinforcement learning), including loss design, hyperparameter tuning, and diagnostic debugging.\n, • 3+ years architecting and scaling distributed, end-to-end ML systems, from production-ready training/evaluation data pipelines to algorithm and infrastructure optimization.\n, • 3+ years managing ML workloads using Docker, Kubernetes, and pipeline orchestration tools (e.g., Kubeflow is a strong plus).\n, • 3+ years applying modern software best practices (CI/CD, version control, automated testing, code reviews) and deploying resilient systems with progressive rollout strategies (blue/green, canary/one-box), monitoring, alerting, and incident response planning.\n, • 1+ years of experience as a technical lead developing ML solutions using industry best practices, patterns, and automation \n, • Authored/co-authored a paper on a ML technique, model, or proof of concept\n\n \n At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer). \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n McLean, VA: $197,300 - $225,100 for Machine Learning Engineer 4\n \n New York, NY: $215,200 - $245,600 for Machine Learning Engineer 4\n \n San Jose, CA: $215,200 - $245,600 for Machine Learning Engineer 4\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

\n Talent4Health is seeking a travel CT Technologist for a travel job in Montclair, New Jersey. Job Description & Requirements\n \n • Specialty: CT Technologist\n, • Discipline: Allied Health Professional\n, • Start Date: 11/23/2026\n, • Duration: 13 weeks\n, • 36 hours per week\n, • Shift: 12 hours, days\n, • Employment Type: Travel\n \n ID: 66067298 Shift: Day 3x12-Hour (12:00 - 00:00) Description: CT TechFriday, Saturday, Sunday 12pm-12amUnit accepts 1st time travelersCertifications: ARRT R, BLS, NJ License (NJDEP Radiologic Technologist)Unit details: Busy community hospital with two primary scanners, roughly 40-60 plus scans a day. Mix of inpatient, outpatient, and ER volume.50-mile radius rule, no local candidates Modified Time:11/23/2026 12:00:00 AM Account Manager: Rachel Holliday Account Manager Email: COVID-19 Vaccine: Unknown Flu Vaccine: Unknown Submittals:Low Job Requirements & Qualifications Previous Charge Experience : NA Years of Experience : 1 Patient Ratio Experience : Charting System Experience : - Charting System Name : Community Hospital Experience : - LTAC Experience : - Trauma Level I Experience : - Trauma Level II Experience : - Travel Experience Required : - Certifications : ARRT R, BLSSkills : Abdomen without and/or with contrast, Adult Acute Care, Adult Outpatient, Aspirations, Biopsies, Brain perfusion, Carotid, Cervical, Chest without and/or with contrast, Colorectal studies (rectal contrast), Coronary CTA, CT arthrography, Drainage, Emergency Department, Enterography study, Head without and/or with contrast, Heart (e.g., calcium scoring, coronary angiography), Intravenous pyelogram, Lumbar, Musculoskeletal trauma, Myelography, PACS, Pelvis without and/or with contrast, Preparation and/or administration of contrast media, Siemens*, Sinuses, Soft tissue neck, Starting Peripheral IV s, Thoracic, Trauma head, Vascular chest (e.g., pulmonary embolism, CTA, aorta) Unit Details Staffing & Scheduling Scheduling Type : - Patient Ratios Days : - Patient Ratios Nights : - Patient Ratios Weekends : - Float Required : - Call Required : - Weekend Coverage : - Number of Weekend Shifts Per Contract : - Pre-Approved Time Off : - Orientation Hours : - Facility & Patient Care Details Patient Age Groups : - Daily Census : - Number of Visits Per Day : - Number of Rooms : - Number of Beds : - Additional Unit Information Interdisciplinary Support : - Patient Diagnoses : - Special Procedures/Unit Details : Busy community hospital with two primary scanners, roughly 40-60 plus scans a day. Mix of inpatient, outpatient, and ER volumeNJDEP Radiologic Technologists: - License category must be for diagnostic Radiography, not Fusion Imaging CT technology. Special Equipment : - #Tier2 Travel Compliance Ardent Submission Rules : 50-mile radius rule, no local candidates State or Compact license must be in hand at time of submittal All RTO must be listed at time of submittal Previous Staff must wait 1 year before returning as a traveler Compliance Rules : Onboarding : Must complete core items/labs within 48 hours of contract signing Modules: Modules are non-billable, all hours are factored in NBO RN average 4-6 hours Allied 2-3 hours Modules are completed onsite during orientation Submittal Details: #Tier2 Travel ComplianceArdent Submission Rules:50-mile radius rule, no local candidatesState or Compact license must be in hand at time of submittal All RTO must be listed at time of submittalPrevious Staff must wait 1 year before returning as a travelerCompliance Rules:Onboarding: Must complete core items/labs within 48 hours of contract signing Modules:Modules are non-billable, all hours are factored in NBORN average 4-6 hoursAllied 2-3 hoursModules are completed onsite during orientation Guaranteed Hours: Contract Weeks:91Montclair \n Talent4Health Job ID #19438811. Pay package is based on 12 hour shifts and 36.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: CT Technologist Allied Health Professional About Talent4Health\n \n A leader and innovator, offering comprehensive talent solutions for the healthcare industry across the nation. Talent4Health, based in Wilmington, DE is a one stop solution that offers access to an inclusive network of excellent healthcare professionals through its state-of-the-art recruitment strategies and extensive career opportunities. We have successfully placed over 3000 plus clinicians with the topmost healthcare facilities across 50 states in the US. \n With countless prestigious clients under our umbrella, backed up by passionate and hard-working recruiters, we are a team you have been looking for! \n Why Choose us? \n When it comes to choosing a recruitment agency, it’s imperative to consider what all they have to offer. \n \n • Proficiency: Our seasoned team of professionals has years of experience and we are dedicated to provide the highest quality service to our clients and candidates.\n, • Personalized service: We understand that every candidate is unique, and we work closely with each one to develop a customized plan that meets their specific needs.\n, • Consistency: We are devoted to offer dependable recruitment solutions for our candidates, and we are always a phone call away for all their questions or concerns.\n, • Comprehensive care: Our healthcare recruitment team works for different specialties, so there is a job for everyone.\n \n If this is all that excites you, do visit http://www.talent4health.com today! \n \n \n \n

NOT Public Accounting, Growing midsize private Real Estate services company! This Jobot Job is hosted by: Albert Simons Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $120,000 - $130,000 per year A bit about us: We're a rapidly growing, technology driven accounting and advisory firm focused exclusively on the real estate industry, serving a variety of commercial real estate clients who want more than a traditional back-office provider. Instead of separating bookkeeping, tax, and advisory into separate workstreams, we've built an integrated, tech-enabled model that automates the repetitive operational work so clients get accurate, scalable financial support without the cost of building an internal finance team. We currently support a portfolio of commercial properties spanning tens of millions of square feet, with a team of accounting and advisory professionals numbering in the low hundreds, working alongside some of the country's most active real estate investment firms. Our mission is simple: eliminate the financial and operational bottlenecks that cap growth for real estate businesses, combining deep industry knowledge with smart technology so clients can scale faster than they could on their own. Why join us? Rapid growth with future advancement opportunities Strong remote work culture Great benefits Competitive compensation and perks for all employees Tech-infused workflow Job Details Seeking a Real Estate Tax Manager to service as main point of contact for assigned clients. You will support complex real estate partnership tax engagements in a client facing environment. You will own partnership tax compliance for a wide portfolio of clients specific to real estate. Qualifications: 5+ years of tax prep experience for real estate clients Experience with Section 754 elections and the resulting inside/outside basis adjustments Comfortable managing fixed asset ledgers, depreciation calculations, and capitalization decisions Solid grasp of partnership allocation methodology, including special allocations and distribution waterfalls Familiarity with step-up transactions and the mechanics of purchase price allocation Experience preparing and reviewing Schedule K-1s Preferred: CPA or EA (in process or licensed) Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job Description Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at recruiting@rosenyc.com. Overview Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties in the most challenging housing markets in the country. For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform (peer group of firms with 10-30,000 units being surveyed). Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity. Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry. As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! We are seeking a highly motivated and customer-focused Residential Property Handyperson to join our vibrant team and contribute to the overall maintenance, satisfaction and well-being of our residents. The ideal candidate will be proficient in a variety of repair and maintenance tasks, contributing to the overall well-being of the property and ensuring a safe and comfortable environment for residents. Essential Functions • Perform routine maintenance and repairs on residential units, including plumbing, electrical, HVAC, appliance repair, and carpentry tasks., • Address minor HVAC issues, Inspect, troubleshoot, and repair household appliances to ensure functionality and safety and collaborate with specialized technicians for major repairs. Coordinate with vendors for appliance replacements when necessary., • Paint and complete drywall repairs to maintain a fresh and appealing appearance throughout the property., • Repair and replace flooring materials as needed, ensuring a safe and aesthetically pleasing environment., • Perform routine maintenance on units in preparation of apartment turns, and maintain maintenance shop, including related inventory of supplies., • Conduct regular safety inspections, identifying and addressing potential hazards promptly., • Be available for on-call duties and respond to emergency maintenance requests outside regular working hours., • Comply with workplace safety and OSHA regulations., • Must be present on-site and be able to move throughout the building to address building related matters and meet with tenants, staff, vendors and visitors., • Ability to ascend and descend stairs, as well as positioning oneself in small spaces for building inspections and maintenance repairs and lifting and moving large or heavy objects in excess of 50 pounds., • Must be comfortable with exposure to varying environmental climates and circumstances., • Ability to perform the essential duties and responsibilities of the position in residential environments where domestic pets are routinely present. Employees are required to work in common areas, lobby areas, building offices, amenity spaces, and occupied residential apartments where pets may be present while carrying out the responsibilities of their position. Depending on the role, these responsibilities can include responding to resident requests and work orders; providing concierge and resident services; entering apartments; conducting inspections; performing maintenance, repairs, and other handyperson duties; managing building operations; supervising or coordinating building staff, vendors, and contractors; responding to emergencies; and performing other resident management and property-related responsibilities. The ability to perform the essential functions of the position in areas where domestic pets are present, including occupied residential apartments, is an essential requirement of employment for positions requiring such work., • Position may be required to perform duties outside their normal responsibilities as needed. Qualifications • High School diploma or equivalent and / or previous experience in a handyman capacity is preferred., • Knowledge of safety protocols, building codes and utilization of related machinery and tools is required., • Strong problem-solving skills and attention to detail., • Currently possesses EPA 608 Universal technical certification, S12, S13, S95, P99 or capable of obtaining the required certifications., • Proficient in computer operations, particularly skilled in using Microsoft Office and Yardi software., • Work authorization (required)Hourly rate: $33.6508 Powered by JazzHR pZT7IcwHsF

AI Engineer 5 (Gen AI SDK: Agentic AI, Guardrails, Evaluation)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Basic Qualifications: \n\n • Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Francisco, CA: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Sr. Manager, AI Engineer (Gen AI Platform Services: Agentic AI, Guardrails, Evaluation)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • \n Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One \n • \n Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. \n • \n Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more \n • \n Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems \n • \n Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One \n • \n Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI \n • \n Translate enterprise AI goals into actionable team roadmaps with measurable outcomes and regular readouts \n • \n Operationalize Responsible AI: establish review gates, documentation/evaluation requirements, and rollout/rollback standards for all production AI systems \n • \n Create strong collaboration interfaces with Research, Data, and Platform teams to accelerate model lifecycle \n\n \n The Ideal Candidate: \n\n • \n You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good \n • \n Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production \n • \n You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example \n • \n You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven \n • \n You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss \n • \n You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown \n\n \n Basic Qualifications: \n\n • \n Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies \n • \n At least 1 year of people leadership experience \n\n \n Preferred Qualifications: \n\n • \n 3 years of experience managing and leading an engineering team \n • \n 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) \n • \n Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang \n • \n Experience in building agentic AI systems and agentic workflows \n • \n Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production \n • \n Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers \n • \n Experience leading technical strategy for a multi-disciplinary AI team, balancing research exploration with production delivery \n • \n Familiarity with MLOps, AI observability (evaluation pipelines, drift monitoring, model/version governance) to ensure reliability and compliance \n • \n Track record mentoring engineers/scientists to productize prototypes and meet production SLOs \n • \n Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) \n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n McLean, VA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n New York, NY: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Francisco, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Jose, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description Field Service Technician Department: NELCO GDS | Reports to: Service Operations Manager FLSA status: Nonexempt | Travel: Approximately 90% | Location: Home Base Saddle NJ Position Summary NELCO Worldwide is seeking a hands-on Field Service Technician to install, maintain, troubleshoot, and repair radiation-shielded and radio frequency (RF) shielded automatic door systems. This role supports reliable equipment operation at hospitals, healthcare facilities, research facilities, and industrial customer sites. The technician combines mechanical and electrical troubleshooting with responsive customer service and works independently and with service, engineering, and project teams. Essential Duties and Responsibilities • Install, align, adjust, and service heavy-duty door assemblies, automatic operators, drive components, tracks, bearings, safety sensors, and related controls., • Perform preventive maintenance and diagnose mechanical, electrical, and control system problems using technical drawings, wiring diagrams, diagnostic tools, and manufacturer instructions., • Troubleshoot motors, sensors, switches, wiring, safety interlocks, and linear motion systems; replace or repair components within the scope of training and authorization., • Check door movement, alignment, operating cycles, and safety device functionality before returning equipment to service; document unresolved issues and escalate unsafe conditions., • Coordinate site access, service schedules, and equipment downtime with customers and internal teams, with attention to clinical operations and patient care., • Explain findings, recommended repairs, and proper equipment operation to customers; provide clear updates on service progress and follow-up needs., • Complete accurate electronic service reports, inspection results, parts usage, time records, and travel expenses; communicate recurring failures and improvement opportunities., • Maintain tools, test instruments, service parts, and assigned equipment in safe working order; support service planning and parts replenishment., • Perform related duties as assigned by service leadership, consistent with training and qualifications.Safety and Site Practices, • Follow applicable safety requirements, manufacturer procedures, and customer site rules, including hazardous energy control, electrical safety, safe lifting, fall protection, and required personal protective equipment., • Perform electrical work, welding, powered equipment operation, and elevated work only when trained and authorized and when any required credentials are held. Never bypass safety devices or release unsafe equipment for use., • Coordinate with authorized facility personnel before work affecting shielding or radiation-controlled areas; follow access restrictions, infection prevention measures, and site-specific work permits. Report hazards, incidents, and near misses promptly.Required Qualifications, • High school diploma or equivalent., • Demonstrated mechanical and electrical troubleshooting experience with automatic doors, industrial equipment, electromechanical systems, or comparable equipment., • Ability to read mechanical drawings, wiring diagrams, schematics, and technical service manuals and use hand tools, power tools, and electrical diagnostic instruments safely., • Strong problem-solving, organization, communication, and customer service skills; ability to work independently and coordinate with customers and internal teams., • Ability to use electronic service reporting, email, and mobile or computer applications to document work accurately., • Ability to meet the extensive travel requirements and drive to customer sites; valid driver’s license and driving record meeting company requirements., • OSHA 30-hour Construction Outreach training completion required; task-specific and site-specific safety training must also be completed as applicable.Preferred Qualifications, • Technical certificate or associate degree in electrical, mechanical, mechatronics, or automation technology., • Experience with radiation-shielded or RF-shielded doors, automatic door safety systems, programmable logic controllers (PLCs), and related controls., • Familiarity with applicable ANSI/BHMA automatic door standards and manufacturer inspection and adjustment procedures., • Welding experience and relevant forklift, aerial lift, first aid, or CPR training.Travel and Work Schedule Approximately 90% travel is required, including frequent overnight and out-of-state trips, extended driving, and time away from home. Service schedules may require early starts, evenings, weekends, or extended hours to meet customer access windows and minimize downtime. Travel and work schedules are coordinated by service leadership. Physical Requirements and Work Environment Essential duties involve standing, walking, bending, kneeling, crouching, reaching, working in restricted spaces, and using ladders or elevated work platforms. The role requires handling tools and components weighing up to 50 pounds; use team assistance or mechanical lifting equipment for heavier or awkward loads. Work requires precision adjustments, interpretation of diagnostic information, and communication of safety information, with reasonable accommodation as appropriate. Work occurs in healthcare, industrial, construction, and occasional outdoor environments, with potential exposure to moving machinery, electrical and stored energy, noise, dust, and varying temperatures. Required protective equipment and site controls must be used. Reasonable accommodations are available to enable qualified individuals with disabilities to perform essential job functions. Compensation Hourly pay range: $28.85 to $36.06. Final compensation will reflect relevant experience, technical skills, qualifications, and work location. This is a nonexempt position; overtime is paid in accordance with applicable law. Approved business travel expenses are reimbursed under company policy. NELCO Worldwide is an equal opportunity employer. This description summarizes the role and may be updated as business needs change. It is not an employment contract.

Senior Project Manager – Banking Client \n \n Position: Senior Project Manager \n Industry: Banking / Financial Services \n Experience: 10+ Years \n Employment Type: Full-Time \n Location: Hybrid – Rutherford NJ or Dallas TX Requirement \n \n Job Summary \n \n We are looking for an experienced Senior Project Manager to lead and manage complex technology projects for a leading banking client. The ideal candidate will have strong experience managing large-scale banking/financial services projects, cross-functional teams, technology delivery, stakeholder management, risk management, and project governance. \n \n The candidate should be comfortable working with senior business and technology stakeholders and driving projects from initiation through successful delivery. \n \n Key Responsibilities \n \n • Lead end-to-end delivery of complex technology projects within a banking/financial services environment. \n • Define project scope, objectives, deliverables, timelines, milestones, and success criteria. \n • Develop and maintain detailed project plans, schedules, budgets, RAID logs, and governance reports. \n • Manage multiple workstreams and coordinate cross-functional teams across technology, business, product, infrastructure, security, data, and operations. \n • Work closely with business stakeholders, technology leadership, product owners, architects, engineering teams, and vendors. \n • Track project progress against agreed timelines, budget, scope, and quality standards. \n • Identify project risks, issues, dependencies, and constraints and drive timely resolution. \n • Establish strong project governance and provide regular status updates to senior management. \n • Manage project change requests, scope changes, resource requirements, and delivery dependencies. \n • Coordinate release planning, testing, UAT, production deployment, and post-production activities. \n • Ensure projects comply with banking security, regulatory, audit, risk, and compliance requirements. \n • Manage third-party vendors and offshore/onshore delivery teams where applicable. \n • Drive Agile/Scrum ceremonies and ensure effective collaboration between product and engineering teams. \n • Facilitate executive-level meetings, steering committee meetings, project reviews, and stakeholder discussions. \n • Monitor KPIs, project metrics, delivery quality, and overall project health. \n • Ensure proper project documentation, process adherence, and audit readiness. \n • Proactively identify opportunities to improve delivery processes, efficiency, and project outcomes. \n \n Required Skills & Experience \n \n • 10+ years of overall IT experience, with significant experience in project/program management. \n • Strong experience working with Banking, Financial Services, Capital Markets, Payments, Lending, Cards, Risk, or related financial domains. \n • Proven experience managing large-scale technology projects from initiation to production. \n • Strong knowledge of SDLC, Agile, Scrum, Waterfall, and hybrid delivery methodologies. \n • Experience managing distributed onsite/offshore teams. \n • Strong stakeholder and executive management experience. \n • Excellent understanding of project planning, estimation, resource management, budgeting, risk management, and delivery governance. \n • Experience working with engineering teams across technologies such as Java, .NET, Python, APIs, cloud, databases, data platforms, or modern enterprise applications. \n • Strong understanding of application development, integration, APIs, databases, cloud platforms, and enterprise architecture. \n • Experience with JIRA, Confluence, MS Project, Azure DevOps, or similar project management tools. \n • Strong communication, presentation, negotiation, and problem-solving skills. \n • Ability to manage multiple priorities and projects in a fast-paced banking environment. \n \n Preferred Qualifications \n \n • PMP, PMI-ACP, Scrum Master, SAFe, or equivalent certification. \n • Experience with cloud transformation, digital banking, modernization, data/analytics, AI/GenAI, API modernization, or application transformation projects. \n • Experience managing projects involving regulatory, compliance, security, or audit requirements. \n • Experience working with large financial institutions or banking clients. \n • Strong vendor and third-party management experience. \n \n Key Competencies \n \n • Project & Delivery Management \n • Banking / Financial Services Domain \n • Stakeholder Management \n • Risk & Issue Management \n • Budget & Resource Management \n • Agile / Scrum / Waterfall \n • Executive Communication \n • Vendor Management \n • Technology Delivery \n • Project Governance \n • Change Management \n • Strategic Planning \n • Team Leadership \n \n Education \n Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field. \n \n Preferred: PMP / PMI / Agile / Scrum certification. \n Ideal Candidate Profile \n The ideal candidate should be a hands-on and highly experienced technology Project Manager who understands both business and technology delivery. Banking domain experience is strongly preferred, along with demonstrated success managing complex projects involving multiple teams, vendors, technologies, and senior stakeholders. \n

Sr. Manager, AI Engineer\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One\n, • Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One\n, • Attract and retain top talent in the AI industry and nurture personal and professional development for your team. Foster a culture of learning and staying abreast of the state-of-the-art in AI\n, • Translate enterprise AI goals into actionable team roadmaps with measurable outcomes and regular readouts\n, • Operationalize Responsible AI: establish review gates, documentation/evaluation requirements, and rollout/rollback standards for all production AI systems\n, • Create strong collaboration interfaces with Research, Data, and Platform teams to accelerate model lifecycle \n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You get fulfillment from empowering others to achieve their potential and you actively drive professional development through mentoring and coaching. You are hands-on when necessary and lead by example\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. \n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 1 year of people leadership experience\n\n \n Preferred Qualifications: \n\n • 3+ years of experience managing and leading an engineering team\n, • 6+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience leading technical strategy for a multi-disciplinary AI team, balancing research exploration with production delivery\n, • Familiarity with MLOps, AI observability (evaluation pipelines, drift monitoring, model/version governance) to ensure reliability and compliance\n, • Track record mentoring engineers/scientists to productize prototypes and meet production SLOs\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n McLean, VA: $229,900 - $262,400 for Sr. Manager, AI Engineer\n \n New York, NY: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Francisco, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n San Jose, CA: $250,800 - $286,200 for Sr. Manager, AI Engineer\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

AI Engineer 5 (MLX, Agentic AI, Gen AI platform Services)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n \n What You’ll Do: \n \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n \n Basic Qualifications: \n \n \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n \n \n Preferred Qualifications: \n \n \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Francisco, CA: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

AI Engineer 5\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Francisco, CA: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: • 12+ years' experience with software development, design, and architecture, • Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred)., • 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions, • 8+ years' experience in Agile practices, building software in an enterprise environment., • ServiceNow Certified Implementation Specialist and Certified Application Developer certifications., • Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules., • Strong expertise in ServiceNow scripting, workflows, and integrations., • Deep enterprise architecture experience, including technical, business, security, and data architecture, • The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results., • Strong capability & ability to drive stakeholder & relationship management with all partners, • ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist., • Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps)., • Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements., • Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: • Proven ability to work cross-functionally with teams to deliver successful projects., • Excellent problem-solving skills and ability to think critically., • Strong written and verbal communication skills and client facing skills., • Strong organizational skills with the ability to multitask and prioritize multiple priorities., • Work independently with minimal direction., • Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

Job Description Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Location: Must be able to work in the NYC office or Jersey City, NJ office 2-3 days per week, subject to change at any time. Learn more at www.firstagency.com What You Would Get To Do The Team Lead is responsible for collaborating with the Team Manager for a dedicated account, understanding the strategic approach to the client account, while providing on-the-ground insight into the client business and potential opportunities. This role will manage several company and client initiatives at a time, supporting C-level and senior stakeholders and will also be responsible for key business relationships and team management. This role may be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, depending on the role alignment. Team Management • Collaborate with the Team Manager to understand the strategic approach to the client account, providing on-the-ground insight into the client business and opportunities, while offering input on key challenges and driving the business with a strong understanding of the larger organizational picture, • Mentor and develop 5-12 direct reports, conducting performance development conversations and managing the process, • Oversee the team's workload, ensuring a clear understanding of capacity and pressure points through regular 1:1 meetings. Field questions and offer advice to team members to assist with creative problem solving and knowledge sharing. Manage vacation schedules, and approve monthly expenses., • Ensure the team maintains strong, positive relationships with clients, • Collaborate with the Team Manager to ensure development opportunities, effective business coverage, and continuity, including succession planning., • FIRST ambassador; participate and engage with FIRST initiatives and extracurricular where possible, • Lead and motivate the team to work efficiently, fostering positive communication and an open, inclusive environment that ensures good team morale., • Liaise with the Team Manager and P&C team on talent development and recruitment for open direct report roles, while overseeing the onboarding and offboarding processes, • Active training and development of the FIRST Team. Encourage direct reports to be knowledgeable of best practices, new suppliers, services, and venues and to be proactive with ideas and creative solutions, • Liaise with stakeholders to refine workstreams for efficiency, meet evolving business requirements, and proactively assist with ad hoc projects, troubleshooting problems and optimizing workflows, particularly during periods of change, • Refine and drive best practice; ensure team adheres to firm's SOP and compliance requirements, • Manage up; raise and escalate potential concerns and successes to management on a regular reporting basis Project Management • If applicable, this role may be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, depending on the role alignment within a specific client account, which includes end to end project management for the book of work assigned, • Work seamlessly with key internal partners and stakeholders on event deliverables and to understand and drive event objectives forward; consistently maintain excellent client relations even in challenging situations, • Travel for on-site management when necessary There is a requirement for onsite events to travel domestically or abroad as required - up to 10%. Your Contributions: What We Are Looking For • 8-10 years' event management experience, preferably in the financial services industry or a corporate environment, • People management experience preferred, • Advanced experience of events and conferences including but not limited to C-level executive events, cocktail receptions and meetings and conferences, • Experience with venue sourcing including extensive knowledge in contracting, negotiation and commission collection may be required, • Experience with event and registration technology, particularly Cvent and Dealogic / Conference Manager may be required, • Experience with virtual platforms including but not limited to; Zoom, Webex and On24 may be required, • Extensive experience in working with and managing senior clients, • Strong leadership experience; both leading and motivating colleagues in a manner that enhances working relationships and encapsulates the company brand and values, • Advanced project management skills with the ability to manage multiple projects simultaneously, • Excellent written and oral communication skills at all levels, • Strong proficiency with Microsoft Office, specifically Excel, • Extensive industry knowledge of new suppliers, venues, services, and best practices, • Strong client management skills with the ability to influence and lead by example, fostering a positive environment, • Ability to create best practice and take on new initiatives independently, • Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles, • Motivated, self-starter, ability to take direction and work independently; ability to think innovatively, • Leadership/influencing/negotiation and decision-making skills At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth • Medical, Dental & Vision, which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Mobile Phone Allowance, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure, • Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $129,450.00 - $148,868.00. This role is also eligible for an annual discretionary bonus. Please note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-hybrid #LI-KM1 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

AI Engineer 5 (FM Hosting, LLM Inference)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description Contract IT SOX Analyst Remote or Hybrid Schedule The IT SOX analyst is responsible for overseeing the testing effectiveness of IT general controls (ITGCs) to ensure compliance with the Sarbanes-Oxley Act (SOX). This role involves supporting the annual SOX examination, coordinating with external auditors, and ensuring that IT processes and controls are effectively designed and operating as intended. Candidates should be out of a bank or financial firm and the Manager would like someone with CISA. Job Responsibilities: • Coordinate successful SOX testing execution with internal and external auditors, • Review and assess IT general control design for effectiveness and scalability, then drive the remediation of identified issues, • Review auditor requests and assign to correct control owners., • Review and validate the content and quality of control owner's evidence submissions before providing to audit., • Analyze each audit request and work with control owners so they can better understand the precise technical requirements of the evidence request., • Work with internal audit in the execution of SOX testing procedures. Support the identification of control weaknesses, exceptions, and deficiencies in managed change, managed operations, and managed access control areas., • Ensure alignment between relevant technology control owners, technology application teams, and business teams to optimize the efficiency and effectiveness of the SOX examination, • Develop a comprehensive risk assessment which summarizes management's perspective of the effectiveness of IT SOX controls in ensuring the integrity of the financial statements., • Maintain and enhance SOX controls documentation so they reflect the current environment and improve the efficiency of the SOX audit. Required Qualifications • Bachelor's degree in Accounting, Business Administration, Computer Science, Engineering, Information Systems, or related discipline., • Must have recent hands-on SOX experience, • 5+ years of relevant work experience in a combination of public accounting firms or Big 4 with a focus on SOX compliance and/or corporate SOX experience, with a minimum of 3 years of experience in technology or support of technology., • Deep understanding of the Sarbanes-Oxley Act, the 2013 COSO framework, NIST, COBIT, SOC, DCAM, and SEC guidance for management's assessment of internal controls over financial reporting., • Deep understanding of current accounting and auditing principles., • Proven ability to build relationships and influence and motivate teams to ensure that the work activities are established, understood, supported, and completed in a timely manner. Preferred Qualifications • Professional certification such as CISA, CIA, CFE, CISSP.

Job Description About Capital Dynamics: Capital Dynamics is an independent global asset management firm focusing on private assets, including private equity (primaries, secondaries and direct investments) and clean energy. Established in 1988, the Firm has extensive knowledge and experience developing solutions tailored to meet the exacting needs of a diverse and global client base of institutional and private wealth investors. Capital Dynamics oversees more than USD 15 billion in assets under management and advisement and employs approximately 150 professionals globally across 14 offices in Europe, North America, and Asia. Capital Dynamics is a recognized industry leader in responsible investment, receiving top marks (Five Stars) from PRI across all categories and investment strategies, as well as in GRESB benchmarking for its clean energy strategy. TECHNOLOGY AT CAPITAL DYNAMICS: Our Technology department is responsible for the development, secure operation, maintenance and support of Capital Dynamics' global IT infrastructure and solutions — enabling employees to communicate, collaborate and automate routine tasks, while ensuring information security and compliance with company policy and relevant regulation. THE OPPORTUNITY: We're looking for a highly capable graduate to join our Technology department as Technology Analyst in New York — the primary technology contact for our New York office, and a genuinely hands-on role from the outset. Reporting to the CTO, you'll take real ownership of the stability and quality of our Microsoft 365 environment, end-user support across every business function, and the operational backbone of our core IT processes: provisioning, asset management, and break-fix resolution. This is a designated development position: as your core competencies are established, you'll gain structured exposure to Capital Dynamics' data and AI programme — putting you at the centre of some of the most interesting technical work happening at the firm. REAL OWNERSHIP, FROM DAY ONE: This isn't a narrow, ticket-queue support seat. Our Technology function operates as a small, high-trust team, and you'll own outcomes end-to-end: • Full ownership of Microsoft 365 configuration, permissions and housekeeping across Exchange Online, Teams, SharePoint Online and OneDrive — you'll be the firm's internal M365 subject matter expert., • End-to-end ownership of user lifecycle management — provisioning, deprovisioning and access rights — for all New York-based staff., • Direct contribution to the firm's live SharePoint infrastructure, as part of our broader data programme., • Real autonomy to manage competing priorities without close supervision — and real visibility, since your work directly supports investment professionals and senior management. YOUR PATH INTO DATA & AI: Capital Dynamics is executing a material transformation of its data infrastructure and AI capability, spanning three workstreams: DataCore (a medallion lake-house architecture on Google Cloud Platform), Lattice (an agentic automation layer), and Meridian (a decision intelligence capability in planning). As your core support responsibilities are established, you'll gain structured, hands-on exposure to the platforms powering this programme: • V7Labs — the agentic automation platform through which AI agents are built, scheduled and governed across investment and operational workflows., • Claude AI — the AI platform in active use across the firm for analysis, automation and document generation., • Tamr — the machine learning-driven master data management and entity resolution platform underpinning the firm's data warehouse., • Google Cloud Platform / BigQuery — the infrastructure layer on which DataCore is built. KEY RESPONSIBILITIES: • Conduct first- and second-line troubleshooting across our Windows-based infrastructure., • Administer and maintain the firm's Microsoft 365 environment, including Exchange Online, Teams, SharePoint Online, OneDrive and associated integrations., • Deliver technology support to investment professionals, senior management and operational staff across the New York office, to a high, proactive service standard., • Own the end-to-end provisioning and deprovisioning process for all New York-based staff, and maintain accurate records of user status and entitlements., • Triage, diagnose and resolve hardware and software issues across Windows and Mac environments, escalating to vendors or third-party support where required., • Maintain the firm's technology asset inventory and manage device lifecycle., • Configure and maintain SharePoint sites, document libraries and permissions structures, contributing to their ongoing development., • Maintain meeting room technology, AV equipment and video conferencing systems — operationally critical given the volume of internal and external calls run by our investment teams., • Document resolutions, maintain configuration records, and develop runbooks for recurring processes, so institutional knowledge is captured systematically., • Flag security and risk concerns to the Technology Delivery Manager and CTO. WHAT WE'RE LOOKING FOR: Education & Qualifications • A degree-level education in Computer Science, Information Systems, Machine Learning, Artificial Intelligence or a related discipline., • Working knowledge of Microsoft 365 administration; familiarity with SharePoint configuration and permissions management is an advantage. Skills & Attributes • Clear written and verbal communication — this role requires sustained interaction with senior professionals across investment and operational functions., • Organised and self-directed, with the ability to manage competing priorities without close supervision., • A genuine interest in technology as a discipline, including current developments in data infrastructure and artificial intelligence., • A mindset suited to a real development pathway — curious, capability-driven, and ready to grow into more advanced data and AI work over time. Languages Fluent English, with superior verbal and written communication skills — essential. Base Salary range: • USD 70,000 – 75,000 per annum (depending on experience), plus bonus and benefits. Our Equal Opportunity Commitment: Capital Dynamics is an Equal Opportunity Employer and is committed to creating a global diverse workforce. We are a global company with 24 nationalities represented across our staff in 14 offices, spanning North America, Europe, the Middle East, and Asia. We believe diversity and inclusion ("D&I") is key to being better at what we do, and our initiatives are designed to attract, develop, and advance talented individuals, regardless of race, sexual orientation, religion, age, gender, disability status or any other dimension of diversity. We welcome and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply to join Capital Dynamics. Please inform our recruitment team if you have a disability, condition or difference that may require us to make any adjustments as part of your application process or during employment. Disclaimer: Due to the volume of applications we receive, we are only able to contact candidates who have been shortlisted for further consideration. If you have not heard from us within two weeks of submitting your application, please assume that your application has not been successful on this occasion. We appreciate the time you have taken to apply and encourage you to monitor our careers page for future opportunities.

Job Description C2H / 42-45hr / Queens, NY / Must Have CompTIA A+ We are seeking a highly skilled Tier 2 level Helpdesk Technician to provide technical support and customer service to our staff members. The ideal candidate will have excellent interpersonal, oral, technical, and written communication skills, as well as the ability to extract information from end-users to resolve network, server, and computer-related hardware/software issues. Reporting to the Help Desk Manager, under general supervision, the Network Support Specialist will be responsible for but not limited to: • Provide technical support for Windows, Mac OS, iOS, and Android OS, scanners, local and network devices, web, and IP cameras, tablets, printers, Bluetooth devices and more., • Provide technical support for Virtual PCs, including 10zig workstations connected to Citrix and/or other virtual platforms., • Create, modify, & close tickets as required using Jira for problem/issue tracking., • Create documentation for guidance on break/fix issues using confluence., • Interact, troubleshoot, and navigate within a network and server environment., • Escalate tickets to System and Network Administrators as needed., • Provide support and training for Microsoft Office O365 Suite including Word, Excel, Outlook email, calendaring, and delegation., • Provide Support for Hardware and Software Installation, Maintenance and Licensing., • Provide support for Maas360 (MDM) via IOS, Android mobile device Management., • Maintain Security Protections against vulnerabilities via Microsoft patching, application, and firmware updates. Requirements • CompTIA A+ certification Required; other Microsoft or equivalent certifications a plus., • 2-4 years of experience providing hands-on technical support required., • Proficient in supporting Microsoft Office products (Word, Excel, Outlook), Microsoft O365 including calendaring and delegation and Adobe Acrobat Required., • Experience with and knowledge of the command line interface (CMD) for Windows operating systems required., • Comfortable working with remote support tools to resolve customer issues required., • Experienced with working in industry standard practices for implementing technology support, issue tracking via ticketing, hardware maintenance and security policies required., • Proficient with local and network connected scan and printer devices, as well as other peripherals., • Experience supporting a Mobile Device Management (MDM) solution and working with and knowledge of settings for Apple and Android smartphones required., • Strong written and verbal communication skills with the ability to translate technical concepts to a non-technical audience required., • 2- 4-year college degree, preferably a B.S. in a technical sciences or equivalent experience., • Proficient with Microsoft Active Directory Domain Computers and Users, File Server, DNS, Printer Server, Security Group Memberships, Permissions, Remote, Citrix and Virtual Desktops.\nCompany Description Top Prospect Group founders and management team offer more than 25 years of experience in Information Technology and Creative Staffing. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. Top Prospect Group meets with those we work with face-to-face to garner a better understanding of candidate or client requirements. By leveraging our experience and market insight, we are then able to provide a more consistent recruitment process. Top Prospect Group founders and management team offer more than 25 years\r\n of experience in Information Technology and Creative Staffing. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. Top Prospect Group meets with those we work with face-to-face to garner a better understanding of candidate or client requirements. By leveraging our experience and market insight, we are then able to provide a more consistent recruitment process.

Job Description Elite is the trusted automation platform for law firm operations across most of the world's largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite's products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com. Position Overview We're building a next-generation support organization for the future of our SaaS platform, and we're looking for a Principal Technical Support Analyst to help lead the way. In this role, you'll be part of our Tier 2 technical support function, responsible for diagnosing and resolving complex cloud, API, and platform issues. You'll guide a team of technical experts, partner closely with Engineering and Product, and ensure our customers receive fast, accurate, and high‑quality technical resolutions. This role is customer-facing when needed and requires someone who can speak confidently with senior business and technical leaders during high‑visibility incidents and escalations. Work Arrangement: Hybrid - NYC Responsibilities • Lead and grow a high‑performing team of Tier 2 technical support engineers., • Own end‑to‑end resolution of technical incidents across cloud services, APIs, and customizations., • Communicate clearly and confidently with executive‑level customer stakeholders during escalations., • Partner with our Technical Product Manager to prioritize issues, improve triage, and reduce engineering interruptions., • Drive problem management by identifying root causes and recurring incident patterns., • Help implement AI‑powered triage and deflection to improve speed and scale., • Build playbooks, runbooks, and processes that elevate our support quality., • Perform other duties as assigned to support departmental and company objectives. Qualifications • Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or a related technical field, or equivalent education and practical experience., • 5+ years in SaaS technical support, operations, or escalations engineering., • 2+ years managing technical support or incident‑response teams., • Extensive experience speaking directly with CIOs, CTOs, senior business leaders, and enterprise architects., • Strong technical troubleshooting skills across cloud platforms, APIs, and observability tools., • Experience guiding customers through incidents with empathy, clarity, and confidence., • Excellent communication skills—able to simplify complex technical issues for any audience., • Ability to travel up <10% as business needs require, • Role requires the following physical capacity: Light: up to 20 lbs – occasional lifting or movement of light objects, • Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position Benefits • Competitive Compensation Package ($144,000 - $160,000 base salary + variable Component), • Comprehensive Healthcare Coverage (Health, Dental, Vision), • Retirement Savings Plan with an Employer Contribution, • Professional Development Opportunities, • Tuition Reimbursement, • Parental Leave, • Time Off, • Wellness Initiatives, • Employee Assistance Program, • Generous Global Parental Leave, • Calm, free premium subscription, • Employee Discount Program Please note that we do not offer sponsorship for this position. Additional Information At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter. In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We are not accepting applications submitted through recruiting agencies.

Job Description Desktop/Workstation Design Engineer Employment Type: Full-Time, Experienced Department: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications: - The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience · Understanding of the application of security controls on the image · Microsoft Office engineering experience · Integrating anti-virus applications in an image · VPN/Remote access (Cisco Secure Access with RSA a plus) · Windows Scripting experience · Good writing skills Ideally, you will also have: - VB and/or VBA coding experience a plus · VDI/Citrix experience · SMS/SCCM experience a plus · Understanding of PKI · VMWare experience · Litigating software such as Ipro and Concordance Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Onsite Tech Support - Manager JOB SUMMARY Onsite Tech Support - Manager is responsible for managing and overseeing a multi-regionally based Onsite Tech Support services team that can consist of Team Leads, Associates, Sr. Associates, interns, and consultants. The regions can consist of one office or multiple offices and be geographically dispersed. The Manager establishes technical priorities, standards and procedures, understands enterprise processes and ensures adherence to policy. The manager must be driven to deliver technology solutions to improve the operational environment and provide comprehensive recommendations to senior management. The manager will often meet with key agency stakeholders to recommend solutions and resolve critical situations. There will be active engagement in multiple projects across the enterprise and at local sites. The delivery and execution of the department's objectives and goals are also key deliverables. JOB FUNCTIONS Issues Management and Resolution • Identify, document, analyze and respond to critical events, • Manage crises requiring analysts from multiple teams to resolve, • Serve as an escalation point for IT and business issues, • Manage monitoring and resolution of AV issues for on-site equipment, such as boardroom AV equipment and meeting/event support Resource and Performance Management • Responsible for hiring and terminations, • Recommend promotions and organizational changes, • Develop and track capacity planning for team, • Responsible for coaching, mentoring and obtaining appropriate training, • Identify training and development opportunities to strengthen and/or grow skill sets, • Write performance evaluations and conduct reviews, • Prepare regular analysis of key metrics to track team performance, • Engage with third party vendors such as sourcing companies to fill positions Project Management • Ensure team project deliverables are on time and within the established budget, • Identify issues and raise concerns to the Project Management Office, • Attend project meetings as necessary Technical Consultation • Assist in developing long range strategy plans for technology and systems, • Assist in determining impact of new solutions and implementation, • Make recommendations to the business Communications • Communicate the overall status for the team, including projects, issue and operational status to audiences that include business area staff and IT management, • Effectively manage customer expectations, • Assist in developing and writing policies and procedures, • Develop and maintain close relationships with business contacts, • Approval of change controls via Service Now ticketing system, • Comfortable training small and large groups of people on new IT solutions Continuous Improvement • Gather knowledge of technology changes through training, conferences, books, journals, case studies, and product evaluations, • Identify areas of process improvement for the team, on projects, or for the business Work Schedule • Must maintain a flexible schedule and be available to work non-standard business hours upon request or as needed, • Must be available via cell phone for issue resolution and assistance after hours Travel • Local travel between sites is required, • Occasional travel to sites outside the local area may be required PERFORMANCE STANDARDS & EXPECTATIONS Education • Bachelor's Degree from an accredited university, preferably in Computer Science, Information Systems or equivalent program, or a proven track record of IT experience required. Experience • Minimum 6 years of IT experience, • Minimum 3 years IT management experience, • Experience managing an IT operations team, • Experience managing a portion of an IT budget, • Experience implementing ITIL best practices, • Experience managing projects that require interaction with business sponsors and key stakeholders Job description only reflects management's assignment of essential functions. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. This job description in no way states or implies that these are the only duties to be performed by the employee(s) currently in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $40—$50 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities., • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do., • We Recognize Talent: We offer a variety of recognition programs for all levels of employees., • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason., • Bonuses: Are available for employee and client referrals for current employees., • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description The ideal consultant will have at least seven years of experience designing, managing, and supporting enterprise virtual desktop environments. The Senior Virtual Desktop Engineering Consultant will contribute to the strategy, architecture, design, implementation, and ongoing management of the firm's virtual desktop infrastructure across on-premises and cloud platforms. This engagement will also help shape the firm’s future end-user computing strategy by evaluating, recommending, and implementing technologies that support business objectives, including the migration from Citrix Virtual Apps and Desktops (CVAD) on-premises to Azure Virtual Desktop (AVD) and Citrix DaaS. The successful consultant will be an enthusiastic problem solver who is comfortable working in a fast-paced environment and can quickly become productive within a complex enterprise infrastructure. Strong communication and collaboration skills, sound judgment, and a positive approach toward team members and internal customers are essential to success in this engagement. Responsibilities: • Serve as a senior consulting engineer within the virtual desktop architecture team, helping ensure the performance, reliability, security, and continuous improvement of the environment., • Provide immediate full-time engineering and operational support for active Citrix and AVD ticket queues, escalations, platform migrations, and improvement initiatives., • Actively manage and work operational ticket queues, including incidents, service requests, problems, and escalations related to Citrix, Azure Virtual Desktop, Windows, user profiles, application delivery, and associated end-user computing technologies., • Prioritize and resolve operational tickets within established service-level expectations while balancing project, engineering, and platform-improvement responsibilities., • Partner closely with the Senior Manager and internal engineering teams to lead the architecture, design, implementation, and optimization of virtual desktop environments, with a focus on scalability, performance, resiliency, and security., • Support the strategy and execution of the migration from Citrix Virtual Apps and Desktops (CVAD) on-premises to Azure Virtual Desktop (AVD) and Citrix DaaS, while minimizing business disruption and maintaining an optimal user experience., • Evaluate and implement end-user computing technologies, including Azure Virtual Desktop, Citrix DaaS, FSLogix, Citrix User Profile Management, and related profile, personalization, and application-control solutions., • Rapidly assess the current virtual desktop environment, active initiatives, technical risks, and operational priorities., • Take ownership of assigned operational and engineering workstreams and deliver agreed-upon milestones during the engagement., • Work closely with Infrastructure, Network, Security, Application, Service Delivery, and other IT teams to design and deliver integrated enterprise solutions., • Troubleshoot and resolve complex technical issues involving virtual desktops, user profiles, application delivery, authentication, networking, performance, and end-user computing technologies., • Provide advanced engineering support for escalated issues involving virtual desktop platforms, Windows operating systems, enterprise applications, and related endpoint technologies., • Develop and maintain PowerShell scripts and other automation solutions to improve operational efficiency, consistency, monitoring, and reporting., • Create and maintain technical documentation, architectural diagrams, operational procedures, implementation standards, and documented recommendations., • Provide effective knowledge transfer to internal engineering and support teams throughout the engagement., • Participate in system upgrades, platform migrations, disaster recovery testing, maintenance activities, and other scheduled work outside normal business hours when required., • Provide technical guidance and mentorship to other engineers and support teams., • Communicate progress, risks, dependencies, and deliverable status clearly and regularly to management and project stakeholders. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field required, or equivalent relevant professional experience., • Minimum of seven years of experience designing, managing, and supporting large-scale enterprise virtual desktop environments., • Strong experience with Citrix Virtual Apps and Desktops, including the architecture, administration, performance optimization, and troubleshooting of on-premises CVAD environments., • Experience with Azure Virtual Desktop and Citrix DaaS, including host pools, session hosts, application groups, workspaces, Cloud Connectors, resource locations, Machine Creation Services, application and desktop delivery, and hybrid deployments., • Strong knowledge of Azure Virtual Desktop, including host pools, session hosts, application groups, workspaces, image management, scaling, identity, networking, and profile integration., • Experience planning or executing migrations from Citrix Virtual Apps and Desktops on-premises to Azure Virtual Desktop and Citrix DaaS., • Strong knowledge of profile management and user-personalization technologies, including FSLogix, Citrix User Profile Management, and Ivanti Workspace Control, formerly AppSense., • Experience with application-control and endpoint-security technologies, including Ivanti Application Control and Windows Defender Application Control., • Familiarity with Nerdio Manager for Enterprise or similar management and automation platforms for Azure Virtual Desktop., • Extensive experience with Windows desktop and server operating systems, Active Directory, Group Policy, PowerShell, and enterprise automation., • Strong working knowledge of Microsoft Hyper-V and experience managing and optimizing virtualized infrastructure., • Working knowledge of Microsoft Azure and other cloud or virtualization platforms, including AWS and VMware., • Experience with Citrix ADC, Citrix Gateway, StoreFront, Delivery Controllers, Machine Creation Services, Provisioning Services, and Citrix Cloud integrations., • Demonstrated experience working enterprise operational support queues and independently troubleshooting, managing, documenting, and resolving incidents, service requests, problems, and escalations., • Ability to balance day-to-day operational responsibilities with concurrent engineering projects, platform enhancements, and strategic initiatives., • Demonstrated ability to enter complex enterprise environments and become productive quickly., • Ability to work independently, manage multiple workstreams, and deliver results with limited supervision., • Strong documentation, knowledge-transfer, and stakeholder-communication skills., • Prior consulting or contract experience in a large enterprise environment is preferred., • Availability to begin the engagement on short notice is highly desirable., • Strong analytical, troubleshooting, organizational, documentation, and communication skills., • Ability to manage multiple priorities and work effectively both independently and as part of a collaborative team., • Microsoft Azure Virtual Desktop and Citrix certifications, including CCP-V or CCE-V, are highly regarded. 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Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) contractor to join our on-site IT support team in New York City. As a contractor you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core valueswe excel in serving our partners and adapting to their ever-changing technology needs. Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage., • Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively. Requirements Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Hardware repairs and installations Skills • Excellent customer service skills, • Excellent hands-on technical support skills, • Excellent verbal and written communication skills Abilities • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits

Job Description SERVICE DESK ENGINEER Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders. We also earn income through our residential mortgage banking activities. Redwood Trust, Inc. was established in 1994, is internally managed, and structured as a real estate investment trust (REIT) for tax purposes. Our employees are a team of disciplined, dedicated and talented professionals who do what it takes to make the Company a leader in innovation and reputation. We value everyone's contribution, actively soliciting feedback at all levels within the organization. Work gets done in a non-hierarchical, hard-working and fun environment. For more information about our Company, please look up the Redwood Review, published quarterly, available on our website, www.redwoodtrust.com. About the Role: We are seeking an experienced Service Desk Engineer to serve as the primary point of contact for internal technology support and is responsible for delivering exceptional customer service while resolving technical issues across a variety of platforms, devices, and applications. This role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Engineer plays a critical role in maintaining productivity across the organization through timely issue resolution, proactive communication, and continuous process improvement. Key Responsibilities: • Serve as the primary point of contact for internal technology support, providing assistance via phone, email, chat, and in person., • Troubleshoot and resolve hardware, software, network, printing, remote access, and application-related issues for both onsite and remote employees., • Support and administer user access requests, password resets, account provisioning, and deprovisioning activities in accordance with company security policies., • Configure, deploy, maintain, and troubleshoot Windows and macOS workstations, mobile devices, peripherals, and collaboration technologies., • Manage mobile device enrollment and support through Microsoft Intune and other endpoint management platforms., • Provide support for Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive, and related collaboration tools., • Support conference room technology and A/V systems, including cameras, microphones, displays, projectors, Microsoft Teams Rooms, and associated equipment., • Document, track, prioritize, and resolve incidents and service requests using the ITSM platform while meeting established service levels., • Escalate complex issues to infrastructure, security, engineering, or vendor support teams and coordinate resolution activities., • Assist with employee onboarding, workstation setup, software deployment, hardware provisioning, and technology orientation., • Support employee offboarding activities, ensuring timely removal of access and recovery of company assets., • Collaborate with cybersecurity and infrastructure teams to identify and remediate endpoint vulnerabilities, policy compliance issues, and security incidents., • Create and maintain technical documentation, knowledge base articles, and standard operating procedures., • Identify recurring issues, recommend sustainable solutions, and participate in root-cause analysis and service improvement initiatives., • Participate in technology rollouts, system upgrades, office moves, and other IT projects as assigned., • Maintain a strong focus on customer satisfaction through effective communication, follow-through, and professional service delivery., • Stay current with emerging technologies, software updates, and best practices related to end-user computing and IT support. Qualifications: • 5+ years of experience providing end-user support in Windows and macOS environments., • Excellent customer service skills with experience supporting business users in a professional environment., • Demonstrated experience supporting Microsoft 365, Entra ID (Azure AD), Teams, Outlook, SharePoint, and OneDrive., • Experience with Microsoft Intune or other endpoint management platforms., • Experience supporting both Apple iOS and Android mobile devices., • Working knowledge of identity and access management concepts, account provisioning, and security best practices., • Experience with Jira Service Management, VMware, and enterprise SaaS applications such as Salesforce, Workday, and Concur is preferred., • Knowledge of ITIL and IT Service Management (ITSM) concepts., • Excellent communication, analytical, organizational, and troubleshooting skills., • Ability to prioritize workload effectively and work independently in a fast-paced environment., • Strong aptitude for learning new technologies and diagnosing complex software and hardware issues. Experience • 5+ years of experience in Service Desk, End User Computing (EUC), Desktop Engineering, or IT Infrastructure support roles within enterprise environments., • Demonstrated experience supporting and administering Microsoft 365, endpoint management solutions, identity platforms, and enterprise SaaS applications., • Experience troubleshooting and resolving complex user, devices, application, and access-related issues across hybrid on-premises and cloud environments., • Experience developing automation, self-service capabilities, and process improvements to improve service delivery and operational efficiency., • Experience supporting executive-level users and mission-critical business operations preferred., • Experience supporting AI-enabled productivity platforms, including Microsoft Copilot, ChatGPT Enterprise, or similar technologies, is a plus. Technical Skills: • Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, endpoint provisioning, software deployment, patch management, and device lifecycle management., • Windows 10/11 administration and troubleshooting; macOS support experience preferred., • Mobile device management (MDM) for iOS and Android devices., • Microsoft 365 administration including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Defender services., • Experience supporting Teams Rooms, conferencing systems, audio/visual equipment, and collaboration technologies., • Knowledge of Microsoft Copilot and AI-enabled workplace productivity tools preferred., • Active Directory, Microsoft Entra ID (Azure AD), hybrid identity, Conditional Access, MFA, SSO, and user lifecycle management., • Experience managing access requests, role-based access controls (RBAC), and privileged access processes., • PowerShell scripting for administration, reporting, and automation., • Experience working with REST APIs, Microsoft Graph API, and automation platforms is preferred., • Understanding of endpoint security technologies, device compliance policies, vulnerability remediation, and security best practices., • Experience supporting Microsoft Defender, email security, encryption, and identity security controls., • Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPN, wireless networks, routing, and firewall concepts., • Ability to troubleshoot connectivity issues and collaborate with network and infrastructure teams., • Experience using ITSM platforms such as Jira Service Management, ServiceNow, or similar ticketing systems., • Familiarity with monitoring tools, endpoint analytics, reporting platforms, and operational dashboards., • Understanding of backup, disaster recovery, and business continuity concepts., • Experience supporting enterprise SaaS applications such as Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, and similar business systems., • Ability to troubleshoot user access, integration, and application performance issues. Soft Skills: • Exceptional customer service and user engagement skills with the ability to support employees at all organizational levels, including executives., • Strong communication, documentation, and knowledge-sharing abilities., • Proven analytical and problem-solving skills with a focus on root cause analysis., • Ability to prioritize competing requests while maintaining service levels in a fast-paced environment., • Strong collaboration skills with Infrastructure, Security, Application, and Business teams., • Continuous learning mindset with an interest in emerging technologies and process improvement. Certifications (Preferred): • Microsoft Certified: Azure Fundamentals (AZ-900), • Microsoft Certified: Modern Desktop Administrator Associate, • Microsoft 365 Certified: Endpoint Administrator Associate, • ITIL Foundation Certification, • Microsoft Certified: Identity and Access Administrator Associate, • CompTIA A+ or Network+ (or equivalent experience) Why Join Us? • High-impact role enabling enterprise-wide AI initiatives and modern infrastructure platforms., • Opportunity to partner closely with AI, analytics, security, and engineering teams., • Collaborative environment with strong opportunities for professional growth, competitive compensation, and benefits A reasonable estimate of the total compensation range for this role is $100,000-$130,000. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. CoreVest also offers a competitive benefit package including discretionary corporate bonus program, multiple health plans, STD and LTD options, company sponsored life insurance, fitness reimbursement, paid parental leave, time to volunteer, Paid Time off, ESPP, and 401K matching. At Redwood Trust, we are committed to fostering an inclusive workplace where diversity is valued, and everyone has the opportunity thrive. We welcome applications from individuals of all backgrounds and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in New York City. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core values of: People Centered, Continuous Learning, Find a Way, Good People, A Better World, Lifelong Partners, Team Players and Ambition, we excel in serving our partners and adapting to their ever-changing technology needs. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage., • Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively. Requirements Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Hardware repairs and installations Skills • Excellent customer service skills, • Excellent hands-on technical support skills, • Excellent verbal and written communication skills Abilities • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: • Salary of $50,000-75,000 depending on experience, • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles., • An opportunity for career growth within the organization, • Competitive compensation package with variable pay potential and benefits

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. ResiBridge is an independent Internet Service Provider of low-cost connectivity options that empower communities to stay connected. Our mission is simple: provide seamless internet access through professional-grade routers, free installation, and unparalleled service. Currently serving portions of Maryland, Ohio, Kentucky and the New York City metropolitan area including Newark, New Jersey, ResiBridge is rapidly expanding to other cities across the US. We design, build, and manage a cutting-edge hybrid network comprising fiber-optic technology and high-capacity wireless links, optimized for multi-dwelling units (MDUs). Leveraging innovative technologies traditionally reserved for commercial applications, ResiBridge delivers exceptional performance and bandwidth, ensuring a superior customer experience from initial onboarding to ongoing support. At ResiBridge, we value innovation, collaboration, and customer-first solutions. We strive to create an inclusive and supportive workplace where every team member can thrive and make a meaningful impact. ResiBridge is hiring a Lead Network Deployment Technician to supervise field teams across multiple sites and markets. This role blends hands-on technical expertise with field leadership and logistics coordination. The Lead Technician will oversee senior and standard technicians, support market launch efforts, ensure deployment consistency, and own accountability for execution quality in the field. Responsibilities: • Supervise and coordinate teams of Deployment Technicians across concurrent projects, • Travel to new markets to lead deployment crews and establish local operational rhythm, • Act as escalation point for technical field challenges, resolving issues quickly and thoroughly, • Ensure all deployments meet ResiBridge standards for cable routing, labeling, equipment installation, and documentation, • Work closely with the Network Deployment Manager to align daily deployment activities with production goals, • Provide field-level feedback to improve tools, training, and process documentation, • Track progress on deployments, materials usage, and crew performance, escalating risks proactively, • Support and enforce safety practices and jobsite professionalism at all times Requirements: • 5+ years of network deployment experience, including 2+ years in a leadership or supervisory role, • Mastery of structured cabling, fiber optic installation/testing, and wireless equipment provisioning, • Experience leading remote deployments, managing travel crews, and launching new markets, • Strong organizational skills and ability to coordinate multiple field teams simultaneously, • Skilled in reading plans, marking up as-builts, and ensuring documentation is submitted accurately, • Excellent communicator—able to interface with field teams, office staff, vendors, and property management, • Willingness to travel (up to 40%), including overnight stays, to support deployments outside NYC Nice-to-Haves: While not required, the following qualifications will be considered a significant plus: • Advanced Wireless Knowledge: Past experience with wireless backhaul technologies, including familiarity with 5GHz, 24GHz, 60GHz, and 70/80GHz frequency bands. This includes understanding the principles of operation, installation, and troubleshooting of wireless backhaul systems. Exact compensation may vary based on skills, experience, and location. Salary Range $70,000—$85,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://fairstead.com/privacy-policy/

Job Description Technical Field Specialist will serve as the in-field coordinator of programs, both collecting data hands-on and guiding the work of less technical field operators to ensure that the operation is running smoothly and according to requirements communicated by the Field Operations Manager and Operations Lead and by the Client Program Managers and Engineers. This role offers an exciting opportunity to support leading-edge work being done at a top tier technology company. Preparation Responsibilities: • Collaborating with the Project Manager/Workflow Lead and Operations Lead on intake, documentation, staffing, and scheduling of new client pilot requests., • Writing pilot project charters., • Documenting and validating operational workflows., • Conducting in-field operator training., • Reviewing device configuration requirements (e.g., OS versions, user accounts, settings, installed apps, connectivity)., • Communicating with Operations Lead, Tools POC, QC, MIS, and Client Program Managers/Engineers for clarification and validation., • Ensuring devices are properly configured and capable of collecting and transmitting data to backend systems., • Testing, troubleshooting, and resolving device and backend setup issues before pilot start., • Performing triage and initial debugging of technical issues., • Resolving issues directly or escalating by opening and tracking bugs assigned to Client staff., • Obtaining and configuring required devices for field operators.In-Field Responsibilities:, • Conducting trial runs to validate device performance and backend connectivity., • Partnering with client staff to debug and resolve technical issues encountered in the field., • Engaging Client Program Managers and Engineers when required., • Leading and conducting in-field data collection activities., • Providing frequent status updates during field operations., • Addressing and resolving technical issues, including extracting device diagnostic logs and escalating as needed., • Triaging and debugging technical problems in real-time., • Opening and tracking bugs with appropriate Client personnel.Post-Operations Responsibilities:, • Documenting and reporting on pilot results., • Reporting downtimes, tool issues, and bugs affecting pilot performance., • Sharing observations, feedback, and opportunities for process improvement and automation., • Verifying successful data transfer to backend systems., • Engaging the staff and Client Program Managers/Engineers to ensure complete issue resolution., • Following up to close open bugs., • Participating in data analysis and extraction as needed., • Proactively identifying opportunities for program and workflow improvements.Key requirements:, • BA/BS degree or a minimum of 2–3 years of relevant testing or support experience., • At least 1 year of QA testing or technical support experience with mobile applications., • Familiarity with mobile and web technologies, as well as organizational tools such as Google Spreadsheets and Excel., • Knowledge of SQL and JavaScript is a plus., • Ability to work on foot for extended periods and in various indoor/outdoor conditions and weather., • Strong verbal and written communication skills in English, with the ability to collaborate across local and global teams., • Demonstrated teamwork and collaboration skills., • Professional demeanor and ability to represent the company appropriately., • Comfortable working in a fast-paced environment., • Valid driver’s license and the ability to drive or use alternative transportation for fieldwork at various locations (e.g., client offices, stores, malls)., • Quick learner with the aptitude for understanding new technologies., • Excellent organizational skills and strong attention to detail., • Strong analytical and problem-solving abilities., • Ability to meet deadlines and take ownership of assigned tasks., • Capable of documenting testing results clearly and systematically., • Ability to create or improve workflows and identify areas for operational improvement. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionPayrate: $70.00 - $75.00/hr Summary: As a Technical Solutions Consultant, you will serve as the primary technical contact for both our external clients and internal stakeholders. In this expert role, you will specialize in our advertising solutions, advising clients on best practices and resolving any technical challenges that arise. We are looking for naturally curious individuals who are comfortable navigating ambiguity and adept at developing creative solutions to meet client needs. Responsibilities: • Act as primary technical point of contact for external clients + internal partners, • Diagnose and resolve issues across ads measurement/delivery tooling (Pixel/CAPI/SDK, auctions/delivery, ad servers), • Provide best-practice guidance on implementing and maintaining advertising solutions, • Investigate technical escalations using logs/data/API calls; reproduce issues and propose fixes/workarounds Required Qualifications: • 2+ years of experience in the Digital Advertising and/or Technology industries., • Expertise in technical troubleshooting across Advertising & Business ecosystem (e.g., Graph API, Ads Manager, Conversions API)., • Demonstrated customer-facing experience, including the ability to effectively translate complex technical concepts and solutions to non-technical audiences., • Proven experience in technical troubleshooting various advertising technologies, such as pixels, ad servers, auctions, and delivery systems., • Experience working with web technologies, including, but not limited to: HTML, CSS, JavaScript, and HTTP., • Experience with SQL and RESTful APIs. Nice to have Qualifications: • Fluency in Spanish and/or Portuguese., • Experience in client-facing roles., • A foundational understanding of coding (note: writing code is not a requirement for this role). Must-Have Skills: • Ads ecosystem troubleshooting expertise (Graph API, Ads Manager, Conversions API, SDK, Pixel), • Client-facing technical consulting (translate complex technical topics to non-technical audiences; stakeholder management), • Web + data/API fundamentals for debugging (HTML/CSS/JS/HTTP + SQL + REST APIs), • Fluent in Spanish and/or Portuguese Nice-to-Have Skills • Foundational coding knowledge (even if not writing code day-to-day) Pay Transparency: The typical base pay for this role across the U.S. is: $70.00 - $75.00/hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded. Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to :messages or by contacting privacy@aditiconsulting.com. For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy #AditiConsulting #26-06328

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • 2 years of experience with internet-based teleconference software support (e.g., WebEx, MS Teams, Zoom). Day-to-Day Tasks • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Provide basic ‘how-to’ instruction to users for common desktop functionality/software issues and for establishing video conference calls and use of technology to present or share information. Ideal Candidate Profile • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • End-user environment of approximately 75+ staff. Required Documents • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. ResiBridge is an independent Internet Service Provider of low-cost connectivity options that empower communities to stay connected. Our mission is simple: provide seamless internet access through professional-grade routers, free installation, and unparalleled service. Currently serving portions of Maryland, Ohio, Kentucky and the New York City metropolitan area including Newark, New Jersey, ResiBridge is rapidly expanding to other cities across the US. We design, build, and manage a cutting-edge hybrid network comprising fiber-optic technology and high-capacity wireless links, optimized for multi-dwelling units (MDUs). Leveraging innovative technologies traditionally reserved for commercial applications, ResiBridge delivers exceptional performance and bandwidth, ensuring a superior customer experience from initial onboarding to ongoing support. At ResiBridge, we value innovation, collaboration, and customer-first solutions. We strive to create an inclusive and supportive workplace where every team member can thrive and make a meaningful impact. ResiBridge is seeking a highly skilled and field-savvy Lead Network Deployment Technician to serve as a technical leader and mentor to our field deployment team. You will set the standard for build quality, speed, and professionalism, working side-by-side with technicians to ensure efficient installations, accurate documentation, and exceptional service delivery across our growing broadband footprint. Responsibilities: • Serve as the "gold standard" technician, modeling best practices and high-quality workmanship in the field, • Mentor and coach deployment technicians, training them on procedures, tools, and technical standards, • Perform advanced installation and troubleshooting tasks for fiber and wireless deployments, • Lead complex installations, retrofits, or service calls requiring high attention to detail, • Review and ensure as-builts, photos, and documentation are completed correctly in the field, • Assist with field QC, validating cable runs, terminations, equipment configuration, and signal testing, • Coordinate with the Network Deployment Manager to ensure proper materials, tools, and manpower are available, • Represent ResiBridge professionally with residents, building staff, and property managers Requirements: • Experience: A minimum of 3-5 years of fiber optic, Coax, Ethernet or similar cabling experience. This includes extensive hands-on experience with the installation, testing, and maintenance of Cat-5/5E/6/6A cables, fiber optics, fiber connectors, patch panels, and rack equipment., • Technical Proficiency: Demonstrated expertise in the installation of internet broadband infrastructure is essential. Candidates must be proficient in all aspects of network cabling and infrastructure setup., • Licensing: A valid driver license is required for this position, • Technical Documentation: Ability to accurately create, read, understand, and follow detailed work orders, blueprints, and scope documents., • Schedule Flexibility: Must be willing and able to adapt to a flexible working schedule, which may include evenings and weekends to meet project deadlines., • Tool Proficiency: Familiarity with a variety of hand and power tools is essential for efficient and safe completion of tasks., • Physical Requirements: Comfortable working in confined spaces such as basements, electrical closets, shaftways, etc. The position also requires the capability of lifting up to 75 lbs and working at heights (ladders/rooftops)., • Customer Service Skills: Excellent communication and customer service skills, with the ability to explain technical details to non-technical stakeholders. Nice-to-Haves: While not required, the following qualifications will be considered a significant plus: • Advanced Wireless Knowledge: Past experience with wireless backhaul technologies, including familiarity with 5GHz, 24GHz, 60GHz, and 70/80GHz frequency bands. This includes understanding the principles of operation, installation, and troubleshooting of wireless backhaul systems. Exact compensation may vary based on skills, experience, and location. Salary Range $60,000—$75,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://fairstead.com/privacy-policy/

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description$ 105,000 to $ 115,000 per annum The Information Technology ( IT) Department of The New Jewish Home is seeking a full time Technical Operations Specialist to join our team. JOB SUMMARY Reporting to the Director of Information Technology or designee, the Technical Operations Specialist is a non-supervisory, hands-on technical position responsible for supporting the organization's endpoint computing environment. The position installs, configures, images, maintains, patches, and troubleshoots desktops, laptops, tablets, and related endpoint devices. The Technical Operations Specialist also performs assigned Active Directory, Group Policy, endpoint management, inventory, and Windows support activities in accordance with established Information Technology policies, procedures, security requirements, and technical standards. This position does not supervise employees, assign departmental staff, conduct performance evaluations, approve expenditures, establish departmental strategy, or independently manage vendors or departmental operations. DUTIES AND RESPONSIBILITIES • Configures, images, deploys, replaces, and supports desktops, laptops, tablets, and related endpoint equipment., • Creates, maintains, tests, and deploys standardized endpoint images using approved imaging tools, including Dell ImageAssist., • Uses approved endpoint-management platforms, including ManageEngine, to deploy software, apply configurations, monitor device status, and perform assigned remediation activities., • Performs authorized Active Directory tasks, including maintaining user and computer objects, security-group memberships, and endpoint-related access settings., • Provides technical support for Group Policy and Windows Server-related functions within the position's assigned access and responsibilities., • Applies operating-system and third-party application patches according to established schedules, change-control requirements, and security procedures., • Identifies unsuccessful deployments, missing patches, configuration issues, and endpoint vulnerabilities and escalates unresolved or higher-risk conditions to IT management or the appropriate technical team., • Troubleshoots endpoint hardware, operating-system, application, printing, peripheral, and connectivity issues., • Responds to assigned support tickets and documents troubleshooting activities, resolutions, equipment changes, and escalations in the designated service-management system., • Maintains accurate endpoint inventory records, asset assignments, warranty information, equipment status, and stock levels., • Prepares inventory information and supporting documentation for management review and organizational reporting., • Assists with equipment purchasing activities by gathering specifications, confirming compatibility, preparing technical information, and tracking approved orders., • Provides technical assistance during endpoint deployments, operating-system upgrades, security remediation efforts, and other assigned IT initiatives., • Coordinates assigned technical activities with the Service Desk, Infrastructure, Applications, Security, and other IT teams., • Communicates technical status, risks, service interruptions, and unresolved issues to the appropriate manager., • Provides technical information to approved vendors when directed by IT management and reports vendor-related issues to management for resolution., • Follows organizational requirements concerning cybersecurity, privacy, HIPAA, change control, documentation, and appropriate access to systems and information., • Performs other non-supervisory technical duties consistent with the scope of the position. SPECIALIZED SKILLS AND COMPETENCIES • Working knowledge of Windows endpoints, desktop applications, peripherals, and device lifecycle support., • Experience with endpoint imaging and deployment tools such as Dell ImageAssist., • Experience using endpoint-management and software-deployment platforms such as ManageEngine., • Working knowledge of Active Directory, security groups, computer objects, Group Policy, and Windows-based enterprise environments., • Knowledge of operating-system patching, third-party application patching, vulnerability remediation, and endpoint security practices., • Ability to diagnose and resolve technical problems using established procedures and escalation paths., • Ability to maintain accurate technical, asset, and service-ticket documentation., • Ability to carry out assigned technical work independently while operating within established priorities and management direction., • Strong organizational, analytical, customer-support, and written and verbal communication skills., • Ability to manage multiple assigned technical tasks without exercising supervisory authority over other employees. JOB QUALIFICATIONS • Bachelor's degree in information technology, computer science, or a related field preferred. Relevant technical education, certifications, and experience may be considered in lieu of a degree., • Three to five years of hands-on experience supporting endpoint devices and Windows-based enterprise environments., • Experience with endpoint imaging, software deployment, patching, Active Directory, asset tracking, and technical troubleshooting preferred.

Job Description Junior Cybersecurity Engineer Location: Hybrid 3 days a week to NY We're seeking someone to join our Crypto team as Cybersecurity Engineer in Technology to implement and manage cryptographic infrastructure that secures the organization's most sensitive data and transactions. In the Technology division, we leverage innovation to build the capabilities that power our organization, enabling our clients and colleagues to succeed. This is a Cybersecurity Engineering position, which is part of the job family responsible for developing and maintaining secure systems, cryptographic services, and key management solutions to protect organizational assets and ensure compliance with regulatory standards. What you'll do in the role: • Contribute to the function through complex project tasks and initiatives., • Interact regularly with team members and occasionally leadership on a range of topics, • Build and Maintain cryptographic infrastructure, including Hardware Security Modules (HSMs) and key management platforms., • Manage encryption key lifecycle processes (generation, rotation, archival, destruction) aligned with internal security standards., • Integrate cryptographic services with enterprise applications using protocols such as KMIP and PKCS#11., • Collaborate with cybersecurity, risk, and compliance teams to ensure adherence to regulatory and internal control requirements., • Troubleshoot and resolve complex issues related to cryptographic systems and vaults., • Maintain documentation, assist customers through FAQ entries and similar, • Drive automation and process improvements for certificate and key management workflows. What you'll bring to the role: • Understanding of encryption key lifecycle management, including generation, rotation, archival, and destruction., • Experience in supporting cryptographic infrastructure and key management platforms such as CipherTrust Manager and Luna Hardware Security Modules., • Experience in automation and scripting (e.g., PowerShell, Python) for operational efficiency., • Ability to integrate cryptographic services with enterprise applications using protocols like KMIP and PKCS#11., • Proficiency in Linux or other Unix variant, • Experience/Knowledge with Observability tools such as Prometheus and Grafana, • At least 3 years' relevant experience would generally be expected to find the skills required for this role., • Understanding of regulatory requirements and risk controls related to cryptographic infrastructure., • Ability to process information, translate into plans and present summaries to stakeholders., • Experienced understanding of business line and discipline.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Computer and Information Systems Managers Type: Contract Compensation: $70–$110/hour Location: Remote Duration: 4–6 weeks Commitment: 20+ hours/week Role Responsibilities • Evaluate AI-generated project plans, technical standards, and incident responses for quality and accuracy., • Compare AI-generated responses based on operational soundness, technical rigor, and cross-team feasibility., • Review IT management scenarios involving system prioritization, vendor coordination, and technical support., • Provide expert feedback on team assignments and IT management artifacts., • Work independently and asynchronously to meet deadlines and improve AI system performance. Qualifications Must-Have • 4+ years of experience as an Information Technology Manager, Information Systems Manager, IT Director, or similar role., • Experience directing activities across electronic data processing, information systems, systems analysis, or computer programming teams., • Ability to commit 20+ hours per week., • Strong written English communication skills. Start Date • Immediate Compensation & Legal • Task-based payment upon first task approval., • Qualified for hourly payment after the first task. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description IT Support Specialist Job Description (Updated for 2026) Job summary We are looking for an IT Support Specialist to deliver timely, user-focused technical support across the organization. You will troubleshoot hardware, software, network, and account issues; manage support tickets; maintain IT assets; and help keep systems secure and reliable. The role may involve onsite, remote, and hybrid support via phone, chat, email, and in-person. Key responsibilities Respond to and resolve IT support requests through a ticketing system, phone, chat, email, and walk-ups. Diagnose and fix issues with Windows and macOS devices, mobile devices, printers, peripherals, and applications. Support Microsoft 365, Google Workspace, email, collaboration tools, and line-of-business applications. Create, modify, and disable user accounts, passwords, groups, and permissions in Active Directory and/or Microsoft Entra ID. Install, configure, patch, and upgrade operating systems, drivers, and standard software. Configure and support Wi Fi, VPN, DNS/DHCP basics, and remote-access tools. Track IT assets, software licenses, device assignments, and warranty information. Document incidents, resolutions, runbooks, and knowledge-base articles. Monitor endpoint health and proactively address recurring issues. Train users on tools, security best practices, and IT policies. Escalate complex network, server, cloud, or security incidents to appropriate teams. Coordinate with vendors for hardware repairs, replacements, and service calls. Follow backup, security, privacy, and change-management procedures. Required qualifications Diploma, associate, or bachelor's degree in IT/CS or equivalent hands-on experience. 1 3 years in IT support, help desk, or desktop support (adjust for junior/mid/senior). Strong troubleshooting skills for Windows 10/11 and macOS; basic mobile-device support (iOS/Android). Experience with ticketing systems and remote-support tools. Solid understanding of computer hardware, OS installation, software deployment, and basic networking. Clear written and verbal communication; ability to explain technical issues to non-technical users. Ability to prioritize work, meet SLAs, and handle confidential information. Preferred skills Microsoft 365 admin basics (Exchange Online, SharePoint, Teams, OneDrive). Active Directory and/or Microsoft Entra ID user and group management. Endpoint management with Intune, Autopilot, Jamf, or similar. Basic networking: TCP/IP, DNS, DHCP, VLANs, Wi Fi, and VPN troubleshooting. Familiarity with ServiceNow, Jira Service Management, Freshservice, or Zendesk. Endpoint security tools, antivirus/EDR, disk encryption, and backup basics. Certifications: CompTIA A , Network , ITIL 4 Foundation, Microsoft MD 102, or similar. Performance metrics Average first response time and time to resolution. First-contact resolution rate. Customer satisfaction (CSAT) score. SLA compliance and ticket backlog. Quality and completeness of documentation. Reduction in repeat incidents and escalations. Posting details (customize) Job title: IT Support Specialist Department: Information Technology Reports to: IT Manager / Service Desk Lead Employment type: Full-time Work model: Onsite / Hybrid / Remote Location: [City, Country] Experience: 1 3 years Shift: [Day / Rotational / 24x7 support] Salary: [Insert range] Benefits: [Insert benefits]

AI Engineer 5 (AI Foundations, VLM Customization)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • \n Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. \n • \n Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. \n • \n Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more. \n • \n Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems. \n • \n Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. \n • \n Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems \n • \n Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency \n • \n Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards \n • \n Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity \n\n \n The Ideal Candidate: \n\n • \n You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good \n • \n Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production \n • \n You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven \n • \n You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss \n • \n You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown \n\n \n Basic Qualifications: \n\n • \n Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies \n • \n At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java \n\n \n Preferred Qualifications: \n\n • \n Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy \n • \n 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) \n • \n Experience designing, developing, delivering, and supporting complex AI systems \n • \n Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang \n • \n Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost \n • \n Experience in building agentic AI systems and agentic workflows \n • \n Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production \n • \n Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers \n • \n Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines \n • \n Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes \n • \n Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression \n • \n Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs) \n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

AI Engineer 5 ((AI Foundations, LLM Core and Agentic AI)\n \n \n Overview: \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n Basic Qualifications: \n\n • Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Francisco, CA: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Major financial services firm seeks DIGITAL PRODUCT CONSULTANT for hybrid role in New York City \n \n \n Associate Product Owner to join the Digital Client Experience & Platforms team, focused on delivering the Dashboard, the new landing page experience for firm's digital platform. \n The Dashboard will provide clients with a personalized starting point that brings together accounts, portfolio information, holdings, messages, alerts, and key financial tools, while providing intuitive navigation across their firm experience. \n In this role, you will help shape and deliver this high-visibility client experience by translating product and UX concepts into detailed user stories and requirements and partnering closely with UX, development, and testing teams through delivery. \n \n Create and refine detailed user stories, acceptance criteria, and functional and experience requirements, translating product objectives, UX designs, and stakeholder input into actionable requirements for development and testing teams \n Define and elaborate user journeys, navigation, user flows, workflows, system behaviors, and edge cases to ensure a clear and consistent end-to-end client experience \n Build and maintain a prioritized product backlog, including story creation, refinement, decomposition, dependency identification, and readiness for development \n Partner closely with UX, development, and testing/QA teams throughout the delivery lifecycle to clarify requirements, resolve gaps and defects, and validate that delivered functionality meets the intended requirements and user experience \n Lead and participate in backlog refinement and sprint planning, communicating requirements, answering questions, and driving alignment across product and technology teams \n Use AI tools such as Microsoft Copilot and Rovo to accelerate requirements analysis, user story creation and refinement, documentation, meeting synthesis, and other product delivery activities \n Collaborate with business, technology, UX, risk, cyber & fraud, legal, compliance, and other stakeholders to gather requirements, identify product gaps, and support successful delivery of digital client experiences \n REQUIREMENTS: \n 3-5 years of experience as a digital product manager, product owner, business analyst, or equivalent working within an Agile/Scrum software development environment \n Strong experience creating and refining user stories, acceptance criteria, functional requirements, user journeys, and digital experience requirements \n Demonstrated ability to translate UX designs, navigation concepts, business needs, and technical discussions into clear, actionable requirements that can be developed and tested \n Strong experience partnering directly with development and testing/QA teams throughout implementation, testing, defect resolution, and delivery \n Experience with Agile backlog refinement and Jira, including story decomposition, requirement clarification, dependency identification, and story readiness \n Experience using, or demonstrated ability to effectively leverage, AI tools such as Microsoft Copilot and Rovo to improve requirements development, analysis, documentation, and product delivery \n Strong analytical, problem-solving, and communication skills, with the ability to synthesize complex or ambiguous information and bridge discussions across Product, UX, Development, and Testing.

AI Engineer 5 (AI Foundations: Evaluations and Agentic Workflows)\n \n \n At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. \n \n Team Description: \n The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. \n \n What You’ll Do: \n\n • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.\n, • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.\n, • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.\n, • Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.\n, • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.\n, • Design, implement and optimize multi-model orchestration pipelines - integrating LLMs, vector search, and domain-specific models into unified systems\n, • Establish and lead cost-performance governance reviews across AI systems, tracking GPU utilization, model throughput, and inference cost efficiency\n, • Lead team design councils or design review boards to ensure technical consistency and compliance with AI engineering standards\n, • Mentor Principal and Manager-level AI engineers, fostering cross-domain learning and elevating organizational technical maturity\n\n \n The Ideal Candidate: \n\n • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good\n, • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production\n, • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven\n, • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to see and exploit optimization opportunities that others miss\n, • You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown\n\n \n This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. \n \n Basic Qualifications: \n\n • Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies\n, • At least 6 years of experience programming with Python, Go, Scala, CUDA, or Java\n\n \n Preferred Qualifications: \n\n • Experience leading development AI systems with tradeoff decisions around cost, latency, throughput and accuracy\n, • 7+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)\n, • Experience designing, developing, delivering, and supporting complex AI systems\n, • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang\n, • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost\n, • Experience in building agentic AI systems and agentic workflows\n, • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production\n, • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers\n, • Experience architecting and integrating heterogeneous AI systems - including rule-based, retrieval-augmented, and generative components - into unified production pipelines\n, • Experience defining and enforcing standards for ethical AI deployment, including explainability, fairness, and human-in-the-loop review processes\n, • Demonstrated ability to balance model performance and operational cost through dynamic inference strategies and model compression\n, • Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)\n\n \n Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. \n \n The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. \n Cambridge, MA: $229,900 - $262,400 for AI Engineer 5\n \n McLean, VA: $229,900 - $262,400 for AI Engineer 5\n \n New York, NY: $250,800 - $286,200 for AI Engineer 5\n \n San Francisco, CA: $250,800 - $286,200 for AI Engineer 5\n \n San Jose, CA: $250,800 - $286,200 for AI Engineer 5\n \n \n \n \n \n \n \n \n \n \n \n \n \n Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. \n This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.\n \n Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. \n This role is expected to accept applications for a minimum of 5 business days.\n \n No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.\n \n \n If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description Hivemind Capital is looking for a proactive and highly detail-oriented Operations Manager to support the day-to-day operational infrastructure behind our trading and investment activities. This role will primarily support our public equity hedge fund strategy, while also providing support and coverage to our digital asset trading strategies. The Operations Manager is responsible for ensuring operational accuracy, scalability, and control across the trade lifecycle. Sitting at the intersection of trading, treasury, finance, risk, and external vendors, this role is perfect for someone who can seamlessly manage multiple stakeholders and priorities. Our ideal candidate is highly motivated, takes initiative, and sweats the small stuff. What you'll do: • Support the end-to-end operational lifecycle for trading and investment activity across multiple asset classes, including Hivemind’s upcoming public equity hedge fund strategy and existing digital asset funds, • Maintain a systematic reconciliation framework between front office trading activity and back office records; monitor, record, and reconcile daily trading activity, positions, balances, and transactions across internal systems, exchanges, custodians, and administrators, • Help maintain and improve portfolio management systems (PMS), operational tooling, and reporting infrastructure to improve scalability and operational efficiency, • Support PnL attribution, exposure tracking, and risk limit monitoring across portfolios and counterparties, • Lead and support transaction execution and movement of funds across brokerage accounts, exchanges, and OTC counterparties, including digital asset transactions involving wallets and DeFi applications, • Assist with digital asset wallet management processes, including address generation, whitelisting, key backup coordination, and operational maintenance, • Lead the onboarding process and ongoing management of counterparties including prime brokers, exchanges, OTC market makers, custodians, and banking partners, • Coordinate settlement activity and resolve operational breaks, discrepancies, and failed trades in a timely manner, • Produce recurring operational, treasury, and portfolio reporting for internal stakeholders and leadership, • Partner closely with existing operations team members and finance, accounting, compliance, and investment teams to ensure accurate data flows and operational controls, • Proactively identify operational improvements and scope out workflow / process upgrades, • Assist with and lead various Operations-related firm initiatives related to firm vendors, efficiency, and budgetOur ideal candidate:, • 4+ years of experience in middle office, back office, or trading operations at a hedge fund, asset manager, proprietary trading firm, prime broker, or digital asset firm, • Strong understanding of the full trade lifecycle across traditional and/or digital asset markets, including settlements, reconciliations, cash management, and operational controls, • Experience reconciling positions, cash balances, and transaction activity across multiple counterparties and systems, • Familiarity with equities, derivatives, digital assets, and treasury operations preferred, • Experience processing crypto transactions both on-exchange and onchain, including familiarity with wallets, custody platforms, blockchain explorers, and DeFi protocols, is a plus, • Strong organizational skills with exceptional attention to detail and the ability to manage multiple competing priorities simultaneously, • Demonstrated ability to identify operational inefficiencies and implement scalable process improvements, • Comfortable operating in a fast-paced, highly collaborative environment with evolving processes and responsibilities, • Strong communication skills and ability to work cross-functionally with investment, finance, compliance, and technology teams as well as external vendors, • Advanced Excel skills required; familiarity with SQL, Python, or operational tooling is a plus, • Interest in digital assets, blockchain technology, and the evolving institutional crypto ecosystem A well-qualified candidate, based in New York City, can expect a base salary of $100,000.00-$135,000.00. A standard offer from Hivemind Capital includes base compensation, incentive-based compensation such as discretionary bonuses or upside, and a highly competitive benefits and perks package. Offers are determined by a number of factors including (but not limited to) the applicant's experience, skills, certifications, as well as internal equity among our team. About us: Hivemind Capital Partners is a global investment group operating at the intersection of traditional finance and the onchain economy. Founded in 2021, Hivemind allocates institutional capital across a diverse set of investment strategies, and implements technology infrastructure to help assets and institutions transition onto blockchain rails with discipline, durability, and scale. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results. Your Role at impact.com: The world's largest advertisers are rebuilding their creator programs around performance. They no longer want campaigns alone — they want an always-on operating system: a center of excellence with the strategy, compensation model, a scaled casting engine, a new measurement framework, and the internal muscle to run it at scale. That is what you build. As a Creator Solutions Account Manager, you are a member of impact.com's Creator Strategy practice, designing and optimizing the most performance creator programs in the market. You work directly with brand teams and their agencies — diagnosing what they actually need beneath what they've asked for, translating ambiguity into roadmaps, and then standing up in front of a room and teaching others how to run it. You are equal parts strategist, executer, architect, creative, innovator, facilitator, and teacher. This is a client-facing, high-visibility role for someone who thrives in fast moving environments with demanding stakeholders, and wants to help define what performance creator marketing becomes over the next five years. What You'll Do: • Bring a working point of view on social and performance media trends, and pressure-test which ones deserve client investment., • Lead and manage the client relationship across a portfolio of accounts, from strategy and planning through to launch, optimisation, and reporting., • Analyse campaign performance and manage reporting, translating data into clear insights and strategic recommendations to optimise programs and support client growth., • Build creative strategies that focus on affiliate-optimized formats, translating what converts on performance rails into briefs creators can actually execute., • Bring a working point of view on social and performance media trends, and pressure-test which ones deserve client investment., • Develop breakthrough data-driven creator strategies, including campaign proposals, pricing recommendations, budget allocation, creator selection, and content formats that drive measurable performance., • Partner with clients as a trusted advisor, translating performance data into actionable insights, optimisation plans, and opportunities for program growth and expansion., • Proactively cultivate client relationships by building trust both within and outside of work settings, including hosting client strategy meetings, dinners, and activities that strengthen long-term partnerships., • Become an expert on impact.com and assist top clients with best practices and strategies utilizing the platform. This includes building strong relationships with Customer Success team members, • Work cross-functionally with Sales, Product, Customer Success, Marketing, and Community teams to align creator strategies with broader business goals, while managing budgets and timelines effectively., • Team Supervision & Client Handoff: Supervise Sr Associates and Leads activities, ensuring consistent operational excellence. What You Bring: • Completion of your free Getting Started with Influencer Partnerships Certification on PXA is advantageous, • 5+ years of experience leading integrated strategy and execution within creator marketing, affiliate marketing, paid media, or community-led programs., • Strong experience in a client-facing, consultative role, with confidence shaping complete strategy decks, influencing decisions, and driving account growth., • A data-driven mindset, with the ability to analyse performance metrics and turn insights into clear recommendations and scalable strategies., • Deep knowledge of the creator ecosystem across major social platforms, trends, and verticals such as fashion, CPG, parenting, wellness, or tech., • Experience building and pitching strategic proposals and campaign plans to senior stakeholders., • Integrated media experience with paid media, social media, and affiliate marketing delivers a holistic strategy to creator programs., • Experience with different measurement methods and models such as attribution, marketing mix modeling, brand health tracking, and lift studies., • A proactive, organised, and solutions-focused approach, comfortable managing multiple campaigns in a fast-paced environment., • Strong communication and relationship-building skills, with the ability to engage creators, talent managers, and senior clients., • Completion of the Getting Started with Influencer Partnerships Certification on PXA., • You're comfortable being handed a vague directive and returning with a clear roadmap, requirements, and stakeholder alignment., • Extensive knowledge across performance marketing, affiliate marketing, and creator marketing, and fluency in the SaaS platforms that power them., • Working proficiency with leading performance creator platforms such as LTK and ShopMy., • Expert-level public speaking. You can hold a room of senior marketers and make a complicated idea land., • Expert-level workshop design and facilitation — you know the difference between presenting and facilitating, and you're good at both., • Fluency in advanced marketing measurement: MMM, brand lift, sales lift, MTA., • Strong project management discipline across multiple concurrent, high-stakes engagements., • A process optimizer's instinct — you notice friction and fix it rather than routing around it., • A genuine appetite for teaching. The best outcome of your work is a client team that no longer needs you in the room., • Thought leadership: you're not just applying performance creator marketing best practice, you're inventing it Nice to have • Fluency in measurement technology and the vendor landscape behind it., • Hands-on experience with performance paid media., • Published writing, speaking, or original research in the creator or performance marketing space., • Agency experience Salary Range: $100,000.00 - $105,000.00 per year, plus an additional 20% variable compensation bonus and eligible to receive a generous Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LINewYorkNewYork

Job DescriptionAir-Sea Packing Group, Inc is seeking a talented and driven Operations Manager to join our organization. The ideal candidate will be a dynamic professional with a flawless attention to detail, excellent communication skills along with the ability to provide world-class service to our exclusive clientele. The ideal candidate must understand the importance of exceptional customer service and must have a track-record exuding such understanding. The Operations Manager will ensure the facility operates safely, efficiently, and accurately. This role will prioritize workplace safety and security, oversee inventory control, and manage on-time order fulfillment to maintain high service standards and customer satisfaction. By streamlining processes, reducing operational waste, and enforcing compliance, the position will help control costs while building the capacity to support future growth. This role will support oversight of all site operations and communications, while providing risk assessment & risk mitigation strategy associated with physical product handling, loading and unloading, installing and storing of high-end furniture, fine art, antiques, antiquities, sculptures is a requirement. RESPONSIBILITIES: • Safety, inventory accuracy, Labor efficiency, and people management, • Serve as the senior leader for the site, ensuring smooth, safe, and efficient daily operations with strong service levels., • People Leadership & Development – Mentor and coach team leaders and supervisors; set clear expectations, build structured development and succession plans, and drive a high-performance culture through feedback and accountability. Disciplines subordinate staff with the direction of Human Resources., • Labor Planning & Productivity – Optimize staffing and schedules using forecasts and internal tools; deploy labor to demand, meet productivity KPIs, boost engagement, and address performance gaps quickly., • Operational Excellence & Inventory Accuracy – Eliminate bottlenecks by enforcing SOPs and standard work; improve receiving/picking/put away quality, conduct root-cause analysis on discrepancies, and maintain flow to reduce delays and errors., • Safety & Compliance – Prioritize a safe work environment with proactive monitoring, training, audits, and adherence to all compliance requirements to minimize incidents and liability., • Cross-Functional Alignment, Change & Cost Control – Coordinate with other departments to prevent bottlenecks and shipment delays; lead equipment/technology/procedure changes that improve efficiency; identify and remove waste in labor, space, and materials to impact the bottom line., • Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. QUALIFICATIONS: • Bachelor's degree (or equivalent experience)., • 6+ years in warehouse or manufacturing operations., • 4+ years in a supervisory or management role., • Experience with Warehouse Management Systems (WMS)., • Proficient computer skills (Excel, reporting tools)., • Knowledge of health & safety regulations (OSHA)., • Experience managing in high-volume or fast-paced environments., • Proven track record of leading large teams (30+ associates)., • Strong understanding of inventory control and cycle counting processes., • Demonstrated success in reducing labor costs or improving productivity metrics., • Familiarity with labor planning, scheduling, and workforce optimization. PHYSICAL REQUIREMENTS: • Ability to walk and stand for extended periods of time., • Ability to lift up to 50 lbs. WHAT WE OFFER YOU: • Benefits:, • Direct Deposit, • Medical, Dental and Vision Coverage, • Long Term Disability Insurance, • Life Insurance, • Accident Death & Dismemberment Insurance, • Paid Vacations, • Paid Holidays, • 401(k), • Year-long, full-time job, • Career development Salary commensurate with education, experience and skills. Final candidate must pass a pre-employment background check. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 790,000 businesses and more than 2.75 million active savers, with over $57 billion in assets saved across all 50 United States. Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com Who Are We Looking For? We're growing our Employer Service team and adding a Workforce Manager to own how we forecast, staff, schedule, and manage in real time. Our team supports 401(k) plan sponsors, payroll administrators, and partners across phone, email, and case queues. The ideal candidate is an analytical, detail-oriented planner who can balance service levels, staff utilization, and employee experience, and who understands the seasonal rhythms of the retirement plan business. You're an analytical, detail-oriented planner who can balance service levels, staff utilization, and employee experience, and you understand the seasonal rhythms of the retirement plan business. You'll partner closely with Employer Service leadership to make sure we have the right people, with the right skills, in the right place at the right time. What Will You Be Doing? Day-to-Day, You Will Be Expected To: Own Forecasting & Capacity Planning • Build and maintain short- and long-term forecasts for call, email, and case volume and handle time., • Model staffing needs and hiring plans in partnership with leadership., • Account for 401(k) seasonality and event-driven spikes, such as plan onboarding waves, plan conversions, year-end, compliance testing, and Form 5500 season., • Update forecasts as business drivers change, including new partner launches and product releases. Manage Scheduling & Real-Time Operations • Build schedules that meet service-level goals while balancing training, QA, coaching, and time-off needs., • Monitor queues intraday and adjust staffing, breaks, and work assignments to protect service levels and case SLAs., • Manage skill-based routing and queue prioritization across phone, email, and case work., • Coordinate time-off, overtime, and shrinkage planning. Drive Reporting & Insights • Own WFM reporting, including service level, ASA, abandon rate, occupancy, adherence, shrinkage, and case backlog and aging., • Present trends and staffing recommendations to leadership., • Measure forecast accuracy against [target, e.g., X% at the interval or weekly level], and continuously refine models. Optimize Tools & Processes • Administer WFM and case management tools., • Document WFM policies and procedures, including adherence and time-off standards., • Identify automation and process opportunities that reduce manual work and improve efficiency., • Uphold strict confidentiality and data-protection standards when working with plan sponsor and participant data. Requirements The Necessities • 5+ years of Experience in workforce management, forecasting, or capacity planning in a contact center or service environment, • Experience supporting multichannel queues (phone, email, case/ticket), • Strong analytical skills; advanced Excel and hands-on experience with WFM tools and reporting., • Excellent communication skills and ability to present data-driven recommendations to leadership, • Ability to manage multiple priorities in a fast-paced environment, • Knowledge of 401(k) or retirement plan services is a plus, • A commitment to service excellence and continuous improvement The Extras • Knowledge of 401(k) or retirement plan services This role will be based in either the New York City, Austin, King of Prussia, or Scottsdale office, and will be part of Vestwell's hybrid in-office operation. The expected base salary range for this position is $80K - $95K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired. Full-Time Employee Benefits We're an innovative, high-growth company with an exciting future ahead. At Vestwell, we prioritize employee wellbeing through comprehensive health benefits, generous time off, and a dedicated Employee Wellbeing Committee. Our hybrid work model offers flexibility while providing access to our collaborative offices in Midtown Manhattan, Austin, King of Prussia, and Scottsdale. And, of course, as a company focused on helping people save for the future, we offer a competitive 401(k) plan. Interview Process Our interview process starts the same for every candidate with 1-2 introductory conversations to learn more about your background, interests, and what you're looking for, while also giving you the opportunity to learn more about Vestwell and the team. From there, the process varies by role but typically includes a skills or experience-based assessment, such as a coding interview, portfolio review, or deeper discussion of your relevant experience. Successful candidates then move on to a virtual or in-person interview panel. Before extending an offer, we complete a reference check with a current or former manager and a peer. Throughout the process, we prioritize transparency, clear communication, and minimizing surprises. For your awareness you will only receive correspondence from recruiting@vestwell.com any other domain not ending in vestwell.com is not our Recruitment team. Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.

Job DescriptionCompany Description VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versant's sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass. Job Description CNBC is seeking a General Manager to lead the Jim Cramer Investing Club, one of the company’s most important premium subscription businesses, and shape its next phase of growth. The General Manager will serve as the business owner for the Club, with responsibility for its overall strategy, growth, member experience and financial performance. Working closely with Jim Cramer, the General Manager will help set the vision and priorities for the Club and translate that vision into an ambitious growth strategy. This is an opportunity for an entrepreneurial leader to build on a powerful existing franchise growing membership, strengthening the value proposition, and developing new products, experiences and offerings that deepen the relationship between Jim Cramer, CNBC and the Club’s highly engaged community of investors. Key Responsibilities • Own the Club’s overall strategy and business performance, including subscriber growth, revenue, engagement and retention., • Partner closely with Jim Cramer to establish the vision and priorities for the Club and deliver a distinctive, premium member experience., • Develop and execute strategies to drive subscriber acquisition, engagement and retention and increase subscriber lifetime value., • Identify opportunities to expand the Club’s value proposition through new products, content, features, benefits, events and member experiences., • Develop opportunities around live events, sponsorships and partnerships that strengthen the member experience and create new avenues for growth and revenue., • Partner with Growth and Marketing to optimize the subscriber lifecycle, including acquisition, conversion, renewal and win-back., • Partner with Insights and Analytics to monitor performance, understand subscriber behavior and translate data into actionable growth strategies., • Evaluate pricing, packaging and other commercial opportunities to drive sustainable growth., • Lead cross-functional execution across editorial, product, marketing, audience development, analytics, technology, events and finance. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, and a variety of other discounts and perks. Salary range: $260,000-$285,000 (bonus eligible). Qualifications • A minimum of 10+ years of experience in subscription, digital media, financial services, consumer technology or a related business., • Deep understanding of the direct-to-consumer subscription business, with demonstrated experience leading and growing a subscription or membership product., • Strong understanding of subscription economics, including acquisition, engagement, retention, pricing and lifetime value., • Experience developing events, sponsorships, partnerships or other complementary revenue opportunities is strongly preferred., • Strong commercial, analytical and product orientation, with the ability to translate strategy into execution., • Deep interest in financial markets and investing; experience in financial media or investing products is preferred., • Proven ability to lead and influence across highly collaborative, cross-functional organizations., • Entrepreneurial, growth-oriented mindset with strong business judgment and execution skills. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to candidateaccessibility@versantmedia.com. VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.