Infrastructure jobs in Rockville Centre, New York - Page 2Create job alerts

The incumbent is an Executive Officer (XO) at a Terminal or EnRoute facility.This MSS-3 managerial position is responsible for exercising supervisory responsibilities over subordinate managers responsible for multiple facility support activities.These activities include planning and infrastructure,

Remote Duration: 06 months plus contract Rate: DOE U.

You've launched or scaled flywheel-driven revenue initiatives. Function is building the premier infrastructure layer for making Bitcoin a productive asset across DeFi. Backed by leading investors including Galaxy, Antalpha, Mirana, and Mantle, we are rapidly expanding across L2s, emerging ecosystems

Manage and mentor the SAP Security team; coordinate with SAP, IT Security, Infrastructure, and external vendors. Job Title: Lead SAP Security Consultant. Lead SAP Security architecture and role design across SAP landscapes.

About the Role** Mercor is seeking experienced Shipping, Receiving, and Inventory Clerks to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems.

About the Role** Mercor is seeking experienced Producers and Directors to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems.

About the Role** Mercor is seeking experienced Sales Managers to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems.

About the Role** Mercor is seeking experienced First-Line Supervisors of Office and Administrative Support Workers to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. It's an opportunity to contribute your expertise to cutting-edge A

About the Role** Mercor is seeking experienced News Analysts, Reporters, and Journalists to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems.

About the Role** Mercor is seeking experienced First-Line Supervisors of Production and Operating Workers to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems.

SOX), data export formats, and backup tooling - Comfortable handling large datasets, interpreting execution plans, and managing database infrastructure end-to-end - Ability to produce production-quality scripts and documentation for technical audiences * * * 4\. More About the Opportunity - Remo

We are seeking a Construction Project Engineer to lead and support the development of iRocket’s factory, test, and facility infrastructure. Bachelor’s degree in Engineering, Construction Management, Architecture, or related field. Experience in facilities, infrastructure, or industrial construct

About the Role** Mercor is seeking experienced audio and video technicians to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently a

About the Role** Mercor is seeking experienced Real Estate Brokers to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain.

RLM Engineering is a full-service mechanical, electrical, plumbing and fire.The firm is focused on the building retrofit market in the NYC and Long Island.RLM Engineering is seeking an electrical engineer with experience in tenant fit-out, electrical upgrades, electrical infrastructure design and fi

About the Role** Mercor is seeking experienced film and video editors to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems.

M&J Engineering is a leader in construction management and inspection, ITS, mechanical, electrical, wastewater, water supply, tunnel airport, port, marine/coastal, environmental engineering, and design-build services for both new infrastructure projects and renovations. M&J Engineering Document Cont

Teaching topics include Cybersecurity Infrastructure, Cybersecurity Technologies, Cyber Attacks and Protection Strategies, Information Systems Auditing, Cyber Risk Management, Disaster Recovery, Digital Forensics, Introduction to Business Statistics, and Statistical Data Analytics.

A clear, board-approved Security Strategy is in place, actively aligning security priorities with business growth and regulatory requirements. You bring proven experience of shaping security functions in government, defence, critical national infrastructure, or highly regulated commercial sectors, a

Own key relationships with utility leaders, including executives and team leaders focused on grid modernization, transmission and distribution infrastructure inspections, asset and vegetation management, grid planning, and operations teams.

Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.

We are seeking a seasoned Senior Construction Manager with extensive experience in road work, gas or electric transmission, or gas pipeline projects to oversee major utility infrastructure projects across Long Island.

Job Description Service Technician Caterpillar Natural Gas Engines Salary: $40.00 – $55.00/hr, based on experience and certifications Location: Garden City, New York OUR CLIENT On behalf of our client, we are seeking an experienced Service Technician for Caterpillar engines and commercial generator systems in Garden City, NY. This is an opportunity to work at the forefront of advanced energy solutions with a focus on Caterpillar (including G3508) and Waukesha natural gas generators, heavy-duty diesel/portable engines, and alternative fuel technology. This role offers hands-on technical challenges, career growth potential, and a chance to directly advance sustainable energy infrastructure. THE IDEAL CANDIDATE * Minimum 2 years of experience working with Caterpillar engines (with emphasis on G3508 series), Waukesha NG engines, portable diesel engines, power generators, and commercial generator systems. * Strong background in troubleshooting, maintaining, and repairing natural gas and diesel generators, including cooling, lubrication, and electrical subsystems. * Ability to read and interpret electrical and mechanical schematics, diagnose/resolve faults, and execute complex repairs and precision adjustments (high-pressure gas systems experience is an asset). * Electrical expertise: maintain/troubleshoot panels, wiring, motors, and controls for safe and efficient operation. * Mechanical expertise: repair compressors, pumps, piping, valves, actuators; oversight of heat exchangers and system optimization. * Experience with CNG, RNG, or hydrogen station inspections and general maintenance highly valued. * Familiarity with documentation and compliance in regulated environments, ability to log service data and adhere to all safety standards. * Valid driver's license required; must be able to travel between sites and support an on-call rotation. * Physically capable of frequently lifting up to 50 lbs and occasionally up to 75 lbs, and comfortable with frequent walking, climbing, and outdoor work. WHAT'S IN IT FOR YOU? * Competitive, experience-based hourly pay ($40–$55/hr), with comprehensive benefits (medical, dental, vision). * Tool and uniform allowance, company-provided equipment. * Innovative, safety-focused work environment surrounded by passionate professionals. * Training in alternative fuels (CNG, RNG, hydrogen) and cutting-edge Caterpillar/Waukesha engine systems. * Opportunities for advancement and skill development as part of a leader in sustainable energy solutions. WHAT TO DO NOW If you have the required qualifications and want to energize your career working on Caterpillar and Waukesha engines for critical green-energy infrastructure in New York—apply now. Please note: Only candidates selected for an interview will be contacted due to the volume of interest. Keywords: Caterpillar G3508, Waukesha NG engines, diesel generators, CNG station, RNG, heavy equipment, generator technician, Garden City jobs, service technician, alternative fuel systems, New York energy jobs.

Job Description About the Role: The Residential Electrician (Mechanic) plays a critical role in ensuring the safe and efficient installation, maintenance, and repair of electrical systems within residential properties. This position requires a thorough understanding of electrical codes, safety standards, and mechanical systems to deliver high-quality workmanship that meets client expectations and regulatory requirements. The electrician will collaborate closely with homeowners, contractors, and other tradespeople to diagnose electrical issues, implement effective solutions, and upgrade existing systems as needed. Attention to detail and problem-solving skills are essential to troubleshoot complex electrical and mechanical challenges while maintaining a strong commitment to safety. Ultimately, this role contributes to creating safe, functional, and comfortable living environments by applying expert electrical and mechanical knowledge in residential settings. Minimum Qualifications: • Valid Site Safety Training (SST) certification and OSHA 30., • Proven experience working as a residential electrician with a strong understanding of electrical systems and mechanical components., • Knowledge of National Electrical Code (NEC) and local electrical codes., • Ability to read and interpret blueprints, technical diagrams, and electrical schematics., • Completion of an accredited electrician apprenticeship program, • Install, maintain, and repair electrical wiring, fixtures, and control equipment in residential buildings according to local electrical codes and safety standards., • Diagnose electrical and mechanical malfunctions using specialized tools and equipment, and implement effective repair solutions., • Collaborate with homeowners and contractors to assess electrical needs, provide estimates, and recommend upgrades or improvements., • Ensure all work complies with relevant regulations and safety protocols, conducting thorough inspections and testing upon completion. The required skills enable the electrician to accurately install and repair complex electrical systems while adhering to safety and code requirements, ensuring reliable and safe residential electrical infrastructure. Proficiency in reading blueprints and schematics allows for precise interpretation of project specifications and efficient troubleshooting. Strong mechanical aptitude supports the integration of electrical components with mechanical systems, enhancing overall system functionality. Communication skills facilitate effective collaboration with clients and team members, ensuring clear understanding of project scope and expectations. Preferred skills, such as knowledge of smart home technologies and sustainable practices, empower the electrician to offer innovative solutions that meet modern residential needs and improve energy efficiency.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description Mindful Care is seeking a detail-oriented and customer-focused IT Support Analyst to join our IT team. The ideal candidate will provide technical support to end users, resolve hardware and software issues, and ensure smooth day-to-day IT operations as well as in person support for our New York offices. This role requires strong problem-solving skills, a proactive mindset, and the ability to communicate technical information to non-technical users effectively. Our IT Support Specialists: • Provide first- and second-line technical support to internal users via phone, email, remote tools, and in person in our New York offices., • Troubleshoot and resolve issues related to hardware, software, printers, mobile devices, and network connectivity., • Manage and track support tickets using the company's ITSM (IT Service Management) tool., • Set up and configure new hardware and software, including desktops, laptops, phones, and applications., • Maintain user accounts and permissions in Active Directory, Exchange, and other enterprise systems., • Assist with IT asset inventory management, procurement, and equipment lifecycle tracking., • Create and maintain user documentation and knowledge base articles., • Maintain and update company IT infrastructure., • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)., • 1-3 years of experience in an IT support or help desk role., • Strong knowledge of Windows and macOS operating systems., • Familiarity with Office 365, Active Directory, and common business applications., • Basic understanding of networking concepts (DNS, DHCP, VPN, etc.)., • Experience with IT ticketing systems (e.g., ServiceNow, Jira Service Management, Zendesk)., • Excellent customer service and communication skills., • Ability to multitask and prioritize effectively in a fast-paced environment. Position Type & Schedule • Type: Regular Full-time, • Hours: Monday-Friday, 8AM-5PM, • Competitive base salary of $60K - $70K annually., • Opportunities for career growth and skill development., • Comprehensive benefits package including PTO, 8 holidays, employer contributions towards Health, Dental, and Vision Insurance and much more. At Mindful Care, we prioritize the well-being of our employees and offer a supportive environment that encourages professional growth and development. Join us in making a meaningful impact on the lives of our patients while enjoying a fulfilling career. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. By submitting this application, I acknowledge and agree that Mindful Care may conduct a background investigation as part of its hiring process. This investigation may include, but is not limited to, verification of my education, employment history, professional references, and other relevant information. It may also involve a review of my criminal record, credit history (where applicable), and any other publicly available information necessary to assess my qualifications for the position. I understand that this screening will be conducted in compliance with all applicable laws, including the Fair Credit Reporting Act (FCRA) and any state or local regulations. I further acknowledge that I will be required to provide written consent for this background check before it is conducted. I affirm that all information provided in my application is true, complete, and accurate to the best of my knowledge. I understand that any false statements, omissions, or misrepresentations may disqualify me from further consideration or, if discovered after employment begins, could result in termination of my employment. If I have any questions regarding this process, I acknowledge that I may contact Mindful Care's People department for further clarification.

Job DescriptionSalary: $65,000-$80,000 About Us:ADDA is partnering with a leading IT Managed Service Provider (MSP) dedicated to delivering exceptional IT support and services to their clients. They pride themselves on their commitment to customer satisfaction and their team-oriented work environment. We are currently seeking a dynamic and experienced Service Desk Engineer to join their team. Department: Service Desk Reports To: Service Desk Manager Location: Local to NYC area (with ability to travel to the city) The Role As an IT Support Engineer, youll take on diverse technical challenges across infrastructure, cloud, networking, and security. Youll work directly with clients and teammates to diagnose, resolve, and prevent issues while also driving improvements to processes, documentation, and tools. This role is not about closing tickets. Its about thinking on your feet, adapting to new situations, and finding solutions that stick. If you thrive on variety, get bored with monotony, and are always asking how can we do this better?, this is the place for you. What Youll Do Handle advanced technical issues across multiple environments (Windows, macOS, Linux, Microsoft 365, Google Workspace, Azure, networking, security, etc.). Take ownership of problems from start to finish, ensuring fast, effective, and lasting solutions. Collaborate with peers a team of equals to share knowledge, mentor, and improve outcomes. Contribute to and refine the knowledge base so that solutions scale. Identify repetitive tasks or patterns and propose automation, self-service, or process improvements. Support projects such as migrations, deployments, and security enhancements. What We Expect You to Bring A strong foundation in IT systems, networking, and security but more importantly, the ability to learn and adapt quickly. Proven experience troubleshooting complex problems, even without prior exposure to the platform or tool. A logical, methodical approach to problem-solving and diagnosis. Hunger to expand your knowledge and tackle new challenges. A mindset that repetitive work should be eliminated, automated, or simplified. Clear communication skills with both technical and non-technical people. Experience in a Managed Services or fast-paced multi-client environment is highly valued. Certifications (Microsoft, Cisco, CompTIA, etc.) are a plus, but curiosity, capability, and hunger to improve matter most. Why Join Us No tiers, no escalations just a non-tiered team of highly skilled engineers. Variety and exposure work across dozens of environments and technologies. Impact your ideas for automation, efficiency, and self-service are expected and implemented. Growth support for certifications, training, and new opportunities. Culture hunger, innovation, accountability, and collaboration drive everything we do.

Job DescriptionDescription: Location: Mineola, NY About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary Hanover Bank is looking for a full-time Application and Governance Support Specialist to join our team. The Application and Governance Support Specialist is responsible for maintaining a strong and compliant IT control environment while supporting the Bank’s data reporting and application performance needs. This role ensures adherence to FFIEC Guidelines, DFS Part 500, and COBIT framework standards, while also developing and delivering business analytics reports and data feeds across departments. The position partners closely with the Information Technology and Operational teams to implement and support core and ancillary banking solutions, manage vendor relationships, and resolve technical issues. In addition, the role collaborates with business units to assess reporting, data visualization, and compliance requirements, ensuring technology solutions align with both operational and regulatory objectives. Essential Job Duties and Responsibilities IT Governance and Compliance: • Assist the Director of IT Governance in maintaining and monitoring the bank’s IT control environment to ensure compliance with FFIEC Guidelines, DFS Part 500, Sarbanes-Oxley (SOX), and COBIT framework standards., • Support the Director of IT Governance in developing, documenting, and maintaining IT process controls and procedures that promote regulatory compliance and operational efficiency., • Perform SOX key control testing and assist with periodic self-audits of internal systems to verify control effectiveness and identify areas for improvement., • Implements and maintains review procedures for IT system additions, deletions, and changes to uphold control integrity., • Conduct periodic reviews of core system security and assist with corrective action plans to ensure compliance with security policies and regulatory requirements., • Partner with Infrastructure, Application Support, Hardware Support, and Information Security teams to validate control adequacy, documentation standards, and adherence to IT Governance procedures., • Support the Director of IT Governance in ensuring compliance with vendor oversight requirements for all IT-managed third-party relationships and assist in vendor reviews and audits., • Acts as a key point of contact for internal and external auditors, maintaining organized documentation, tracking audit requests, and coordinating responses., • Contribute to IT strategic planning efforts by providing input on control improvements, risk mitigation strategies, and technology optimization opportunities., • Administer and schedule business analytics reports and automated data feeds tailored to departmental and executive management needs., • Run H360 audit reports, including core user security reports., • Ensure the timely generation, accuracy, and secure delivery of reports and dashboards., • Partner with Bank Operations and IT teams to implement, test, and integrate new or upgraded banking solutions, ensuring compatibility and minimal operational disruption., • Evaluate new systems and technologies for alignment with existing infrastructure, identifying risks and opportunities for improvement., • Assist with user provisioning for ImageCentre and H360, • Perform mass maintenance updates through our core system, • Collaborate with Information Technology, Bank Operations, and any third-party vendors to identify and resolve technical or system-related issues efficiently., • Serve as a liaison between business areas and IT to ensure smooth communication, quick issue resolution, and alignment between operational needs and technical capabilities., • Partner with business areas to identify opportunities for process improvement, automation, and enhanced reporting efficiency. Education and Experience • Bachelor’s degree in Information Technology, Computer Science, Business, or a related field preferred, but not required, • Technical training or equivalent work experience in IT, reporting, or compliance will also be considered, • Preferred certifications: ITIL Foundation, CompTIA certifications, or basic Microsoft training (Power BI, Excel, or Azure Fundamentals), • 2–4 years of experience in IT support, reporting, or data operations, ideally within a banking or financial environment, • Familiarity with core banking or enterprise systems (such as FIS, Fiserv, or Jack Henry), • Experience scheduling automated reports or maintaining system automation scripts, • Exposure to user access management, audit support, or IT governance activities, • Comfortable gathering documentation for internal or external audits, • Strong attention to detail and ability to manage recurring daily tasks such as data load checks or system monitoring, • Solid communication skills and ability to work across IT and business departments, • Working knowledge of IT governance and regulatory frameworks such as COBIT, ITIL, SOX, FFIEC, and DFS Part 500, • Experience supporting core banking systems (e.g., FIS, H360, ImageCentre) and assisting with user access administration, • Knowledge of audit processes, vendor management, and regulatory documentation for internal and external reviews, • Skilled in data analysis and reporting using tools such as Power BI, SQL, and Excel to deliver clear and meaningful insights, • Skilled in application support, change control, and system integration across banking and IT environments Skills and Abilities • Strong problem-solving, analytical, and communication abilities; able to collaborate effectively with IT, Audit, and Operations teams, • Highly detail-oriented and organized, with a focus on maintaining data integrity, compliance, and process efficiency Our Benefits: Health & Wellness Benefits · Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options) · Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) · Company-paid Long-Term Disability Insurance Voluntary Benefits · Additional Life and AD&D Insurance for employee, spouse, and dependents · Voluntary Short-Term Disability Insurance · Pet Insurance · Legal Services Plan · Accident Insurance · Hospital Indemnity Insurance · Cancer Care Insurance Retirement · 401(k) Plan with Company Match Time Off & Recognition · Paid Personal Time Off (PTO) · Paid Company Holidays · Annual Performance Bonuses · Annual Salary Increases Employee Engagement · Company-sponsored Events · Employee Contests and Recognition Programs Salary: $75,000.00 - $90,000.00; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements:

Job Description Company: Schultheis & Panettieri, LLP Position: IT Network Systems Field Technician Job Location: Floral Park, NY Salary Range: $75,000-$80,000 Schultheis & Panettieri, LLP is looking for a full-time IT Field Technician to service our small and medium-sized clients. The right candidate will exhibit a positive attitude while taking responsibility for providing timely service and support to our diverse client base. This position may require the consultant to travel locally up to 40% of the time visiting client sites to perform IT support. IT support will include desktop support and network administration on Microsoft-based servers, workstations, firewalls, backups and all associated hardware and software. This position will allow you to hone your project management skills by participating in the new project life-cycle from inception including the research, design, documentation, configuration, and execution of the projects. The prospective candidate must be detail-oriented, possess excellent communication skills, and will be expected to continue developing their skills while servicing clients in the Long Island & New York metropolitan area. Ideal candidate would be willing to work out of both our Hauppauge, NY and Floral Park, NY offices. Responsibilities • Provide end users' with computer hardware & software help desk support, • Troubleshoot and resolve issues on servers, workstations and network infrastructure, • Setup and configuration of workstations, printers, scanners, etc., • Assist with software upgrades, • Setup and configuration of firewalls, routers, backup devices., • Setting up Hyper-V hosts and servers Knowledge of: • Windows Server Operating Systems, • Firewalls, Routers, and other network devices, • Network Server technology and infrastructure., • Microsoft Office Suite and other standard desktop applications, • Managed Services software. (Labtech, Connectwise), • Backup technologies and Antivirus applications (Datto, Webroot, Avast), • Group Policy and Active Directory, • Microsoft Hyper-V - VMware Virtualization Solutions., • VPN environments including DNS, and TCP/IP, • Ability to continually adapt in a dynamic, fast paced, highly rewarding environment., • Ability to independently analyze problems and provide workable solutions, • Excellent communication skills Schultheis & Panettieri provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionSalary: $65000-80000 Location: Hybrid Local to NYC (ability to travel onsite to client locations as needed) Salary Range: $65,000$80,000 Department: Service Desk Reports To: Service Desk Manager About the Company ADDA is partnering with a fast-growing, high-performing IT Managed Service Provider (MSP) serving clients across diverse industries. The organization is known for its commitment to exceptional client service, a collaborative team culture, and a modern, non-tiered engineering model where every team member is empowered to solve problems end-to-end. Were looking for a Systems Support Engineer who thrives in dynamic environments, enjoys tackling complex challenges, and wants meaningful ownership over their work. The Role As a Systems Support Engineer, youll work across multiple client environments to troubleshoot issues, implement solutions, and support ongoing technical improvements. This is not a traditional ticket churn support role youll work directly with clients, drive root-cause fixes, contribute to projects, and help shape how the MSP operates. Youll get exposure to a wide range of technologies across infrastructure, cloud services, networking, cybersecurity, and automation. If you like variety, autonomy, and learning something new every day, this role offers that and more. What Youll Do • Diagnose and resolve advanced technical issues across Windows, macOS, Linux, Microsoft 365, Google Workspace, and various cloud and on-prem environments., • Support networking components including switches, firewalls, VPNs, VLANs, DNS/DHCP, Wi-Fi, and routing., • Own issues from start to finish triage, investigation, solution, documentation, and communication., • Collaborate with peers in a non-tiered engineering structure where knowledge sharing and equal contribution are core values., • Participate in client-facing project work, including migrations, deployments, security implementations, and system upgrades., • Identify repetitive tasks or patterns and propose automation, self-service, or process improvements., • Maintain accurate documentation and contribute to an internal knowledge base that supports scalable solutions. (Experience with all is not required but exposure to several is highly preferred.) Cloud & Productivity: • Microsoft 365, Azure AD, Intune, • Windows Server, Active Directory, Group Policy, • Meraki, Fortinet, SonicWall, • VLANs, VPNs, Wi-Fi administration, • RMM: NinjaOne, Datto RMM, or similar, • PSA: ConnectWise, Autotask, • 13+ years of experience in an MSP or fast-paced, multi-client IT environment., • Strong troubleshooting skills across systems, networking, cloud services, and security fundamentals., • Ability to diagnose unfamiliar technologies through logical analysis, research, and experimentation., • Clear communication skills with both technical and non-technical users., • A proactive mindset you automate, simplify, or eliminate repetitive tasks whenever possible., • A hunger to learn new technologies and continuously build your skill set., • Non-tiered engineering team: Everyone owns solutions end-to-end no escalations, no silos., • Variety & exposure: Support dozens of environments and technologies, keeping your work interesting and skills growing fast., • Professional growth: Mentorship, certification support, and hands-on project work accelerate your career., • Impact: Your ideas for automation, efficiency, and client improvement are expected and implemented., • Culture: Collaborative, curious, motivated team that values accountability and innovation.