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WCS Healthcare Partners is seeking a local contract nurse RN Psychiatric for a local contract nursing job in West Brentwood, New York. Job Description & Requirements • Specialty: Psychiatric, • Discipline: RN, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, • Employment Type: Local Contract WCS Healthcare is seeking an experienced Psychiatric Nurse for a contract assignment at a leading behavioral health facility in West Brentwood, NY. The ideal candidate is skilled in crisis assessment, therapeutic communication, medication management, and maintaining a safe, supportive environment for patients experiencing acute psychiatric symptoms. Job Function: \n • Shift: 40 hrs/ 5x8 Evenings.\n, • Assess and interpret patients’ psychiatric status and behavioral presentation.\n, • Collaborate with the interdisciplinary team to develop and implement psychiatric intervention plans.\n, • Administer psychotropic medications and monitor for therapeutic response or adverse effects.\n, • Build and maintain a positive, therapeutic nurse‑patient relationship to support emotional stability.\n, • Monitor adherence to non‑pharmacological treatment plans and behavioral interventions.\n, • Identify and remove environmental triggers or safety risks.\n, • Safely restrain, de‑escalate, or medicate highly agitated patients when clinically necessary.\n, • Document patient progress, behavioral changes, and treatment outcomes.\n, • Provide targeted psychoeducation to patients and families.\n\n Job Requirements: \n • Active New York State RN License (required – no exceptions)\n, • BLS certification required\n, • First-time travelers accepted\n, • Local travelers accepted at same rate\n, • Returning NY State facility staff must be separated for at least 2 years\n\n Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. \n \n ITAC1 \n #LI-DNP \n 45207 White Cap Search Partners Job ID #45207. Posted job title: RN - Psych About WCS Healthcare Partners With WCS Healthcare Partners, every Job Seeker grows stronger, moving one step forward with each job placement. We take the time to get to know the needs and qualifications of each Healthcare professional to match you with the right clinical setting, patient population, merging your compensation and career goals with your desired work environment. Our recruiters are experts at navigating the dynamic nature of healthcare employers to get your resume in front of the right decision makers. NURSING ● Registered Nurses (RN) ● Licensed Practical Nurses (LPN) ● Travel Nursing ● Quality Assurance/Review, Performance Improvement, HEDIS ● Nursing Leadership ● Case Management ALLIED HEALTH ● Technologists: Medical, Laboratory, Cardiac, RadTech, X-Ray ● Therapy: Physical, Occupational and Speech Therapy ● Social Work: LCSW/LMSW, Case Management, Care Coordination ● Med Support: Medical Assistants, Phlebotomy, Surgical/Sterile Techs ● Pharmacists and Pharmacy Techs ● Dental Hygienist, Dental Assistants OPERATIONS & FINANCE ● Practice Management ● Clinical Operations ● Administrative Support ● Reception, Clerical, Call Center ● Claims Appeals/Denials/Reimbursement ● Insurance Pre-Authorizations ● Medical Billing/Coding Benefits • 401k retirement plan, • Weekly pay

WCS Healthcare Partners is seeking a local contract nurse RN CCU - Coronary Care for a local contract nursing job in Smithtown, New York. Job Description & Requirements • Specialty: CCU - Coronary Care, • Discipline: RN, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, days, • Employment Type: Local Contract WCS Healthcare is currently seeking an experienced Critical Care Nurse for a contract assignment at a highly respected hospital in Smithtown, NY. This role is ideal for an ICU‑trained RN with strong clinical judgment, rapid assessment skills, and the ability to manage complex, high‑acuity patients. Job Function: \n • Shifts: 36 hrs/ 3x12 Days 7am- 7:15pm\n, • Evaluate and continuously monitor patient progress in the ICU. \n, • Identify sudden or subtle changes in patient condition and intervene appropriately. \n, • Provide timely updates to physicians, patients, and family members. \n, • Initiate treatments, administer medications, and monitor dosing. \n, • Respond to medical emergencies and activate appropriate clinical teams. \n, • Deliver comprehensive care throughout the patient’s ICU stay. \n, • Complete all required documentation prior to patient transfer \n, • Maintain accurate and detailed patient records.\n, • Develop, implement, and adjust individualized care plans.\n\n Job Requirements: \n • Graduate from an accredited School of Nursing or Bachelor's Degree in Nursing (BSN) \n, • Current RN license for the state that you are working in (or willingness to obtain) \n, • 2 years of acute care experience in this specialty \n, • BLS & ACLS certifications from the American Heart Association are required \n, • Excellent communication and customer service skills \n\n Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. \n \n ITAC1 \n #LI-DNP \n 45114 White Cap Search Partners Job ID #45114. Posted job title: RN - CCU About WCS Healthcare Partners With WCS Healthcare Partners, every Job Seeker grows stronger, moving one step forward with each job placement. We take the time to get to know the needs and qualifications of each Healthcare professional to match you with the right clinical setting, patient population, merging your compensation and career goals with your desired work environment. Our recruiters are experts at navigating the dynamic nature of healthcare employers to get your resume in front of the right decision makers. NURSING ● Registered Nurses (RN) ● Licensed Practical Nurses (LPN) ● Travel Nursing ● Quality Assurance/Review, Performance Improvement, HEDIS ● Nursing Leadership ● Case Management ALLIED HEALTH ● Technologists: Medical, Laboratory, Cardiac, RadTech, X-Ray ● Therapy: Physical, Occupational and Speech Therapy ● Social Work: LCSW/LMSW, Case Management, Care Coordination ● Med Support: Medical Assistants, Phlebotomy, Surgical/Sterile Techs ● Pharmacists and Pharmacy Techs ● Dental Hygienist, Dental Assistants OPERATIONS & FINANCE ● Practice Management ● Clinical Operations ● Administrative Support ● Reception, Clerical, Call Center ● Claims Appeals/Denials/Reimbursement ● Insurance Pre-Authorizations ● Medical Billing/Coding Benefits • 401k retirement plan, • Weekly pay

About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader inventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivershigh-quality products,exceptional service, andcompassionate supportthat helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Overview and Responsibilities Job Summary We are seeking a dedicatedCustomer Care Coordinator to join our team. This position receives inbound calls in call center and enters information into computer for customer service.In the State of NY this position pays between $17/hr - $22/hr depending on related experience Essential Job Duties and Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.) • Answers telephone inquiries promptly and is responsible for intake of orders, • Collects co-pays and coinsurances for services rendered, • Determine the best method for providing service while evaluating reimbursement and cost impact to the company, • Educates customers on product availability, • Ensure compassionate and positive interactions with customers, caregivers, referral sources and payers, • Make decisions based on customer need, vendor pricing and third party reimbursement possibilities, • Open new customer computer accounts, enter and confirm work orders and monitor accounts for accuracy and completion, • Resolve customer concerns and complaints by identifying problems and coordinating appropriate corrective action to ensure best service is provided, • Respond quickly and professionally to customer inquiries (patients and referral sources), both in the store and on the phone, with regard to appropriateness, availability, and coverage guidelines of equipment/supplies, • Suggests new or additional products or services relative to the customers diagnosis, • Performs other duties as assigned Qualifications Employment is contingent on • Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws., • Drug screen (when applicable for the position), • Compliance with healthcare facility credentialing process (when applicable for the position), • Valid driver's license in state of residence with a clean driving record (when applicable for the position) Required Education and/or Experience • High school diploma or GED equivalent, required Preferred Education and/or Experience • One year of related work experience, preferred Bi-Lingual, preferred AS400 experience, preferred Skills and Competencies • Accurately perform simple mathematical calculations, • Effectively communicate in English; both oral and written, • Interpret a variety of communications (verbal, non-verbal, written, listening and visual), • Maintain confidentiality, discretion and caution when handling sensitive information, • Multi-task along with attention to detail, • Self-motivation, organized, time-management and deductive problem solving skills, • Work independently and as part of a team Physical Demands • Lift and carry office equipment at times around the office, • Requires sitting, walking, standing, talking and listening, • Requires close vision to small print on computer and/or tablet and paperwork Machines, Equipment and Technical Abilities • Email transmission and communication, • Internet navigation and research, • Microsoft applications; Word and Excel, • Office equipment; fax machine, copier, printer, phone and computer and/or tablet Rotech Information Benefits • Generous paid time off and paid holidays, • Overtime pay for non-exempt positions (as applicable), • Commissionfor Account Executives, • Bonus and incentive opportunities, • Fixed and variable car reimbursement for Area Managers and Account Executives, • Car, mileage, and telephone reimbursement(as applicable), • Employee discount and recognition programs Employee Assistance Program (EAP) 401(k), HSA, and FSA/Dependent Care FSA Medical, prescription, dental, and vision coverage Life insurance, disability, accidental death, identity protection, and legal services Meru Health mental health and Mercer SmartConnect Medicare programs Livongo Diabetes and High Blood Pressure programs Healthcare Bluebook and RX Savings Solutions programs Hepatitis B (HEPB) and TB vaccinations Make the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, . All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications • Experience in wireless communications, retail customer service, or technical support, • Previous call center or retail support experience is a plus. What We Offer • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Opportunities for career growth and advancement Benefits • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job DescriptionDescription: Claims Specialist I is responsible for preparing, filing and following up on all FHA, USDA, VA, FNMA, FHLMC, VA, MI, and investor claims timely and accurately according to investor/insurer guidelines. They must perform all tasks associated with the claims process, from initial claims filing to final loan liquidation. The specialist is also responsible for ensuring proper adherence to Investor and Insurer policies, procedures, and timeframes in order to minimize risk, preserve and protect collateral, and limit loan related expenses. About Servbank: Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank. Duties and Responsibilities • Prepare, submit, and track FHA, VA, USDA, FNMA, FHLMC, PMI, and investor claims accurately and within required timeframes., • Perform detailed loan-level reconciliations comparing amounts claimed, amounts paid, and outstanding indebtedness (including escrow and corporate advances)., • Prepare and submit supplemental claims as necessary, coordinating with foreclosure, loss mitigation, and bankruptcy teams to obtain required documentation., • Partner with the Escrow Department to verify taxes and insurance are maintained, paid timely, and canceled or endorsed in accordance with investor and insurer requirements., • Document all claim-related activity accurately and thoroughly within the Claims Pipeline Sharepoint., • Conduct timely audits of assigned claims to validate compliance and ensure claim accuracy and completeness., • Ensure loans are fully liquidated and cleared from MSP within 48 hours of receipt of final claim proceeds., • Perform additional duties as assigned by the Claims Department Supervisor or management.Requirements:, • Strong working knowledge of foreclosure and mortgage claims processes and workflows., • Demonstrated knowledge of FHA, USDA, VA, FNMA, FHLMC, MI, and other investor or insurer foreclosure and claims requirements., • General understanding of investor and PMI practices., • Solid understanding of residential mortgage products and consumer lending., • Functional knowledge of mortgage servicing, including default, escrow, payoff, cashiering, and ARM servicing. Skills and Abilities • Excellent written and verbal communication skills., • Proficiency in Microsoft Office applications, including Word and Excel, with strong data entry accuracy., • Effective negotiation and problem-solving skills., • Ability to work independently in a deadline-driven environment., • Detail-oriented and highly organized with a goal-oriented mindset. Education • Bachelor’s degree in a business-related field, or an equivalent combination of education and relevant experience in mortgage servicing, customer service, or a collections/call center environment. EEO Statement: We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Drew Patrick is seeking talented Licensed Massage Therapists. We offer competitive pay, great benefits, and gratuities from our clientele are very generous. Benefits include: Health insurance options, paid vacation time, paid sick time, monthly spa service credits, a 401k plan, and more. If you are a NYS Licensed therapist and you are ready to provide the highest level of customer satisfaction, we want you! We are open 5 days a week, with flexible schedules available. Now is a terrific to check us out and see how your career can grow. If you are already working in a spa, but ready to take your career to the next level, now is the time to contact us. Our business has grown every year since we opened 19 years ago -- and we keep on growing. If you are looking for a place where your colleagues become your friends - instead of your competition - this is the place for you. Full-time and part-time positions available for both male and female therapists. If you have submitted an application to us in the past, please apply again and let us know what you have been doing since we last met. Send us an email with your resume and contact information, or stop-in to fill out an application. Please do not call the spa directly as our customer service staff cannot answer job related questions, but feel free to ask us any questions by replying to this ad. Company DescriptionDrew Patrick is a 10,000 sq ft Wellness Center. We offer Day and Medical Spa services, a fitness center with personal training and Pilates, and a retail store. Check us out online to see what we offer: www.drewpatrickspa.comDrew Patrick is a 10,000 sq ft Wellness Center. We offer Day and Medical Spa services, a fitness center with personal training and Pilates, and a retail store. Check us out online to see what we offer: www.drewpatrickspa.com

Job Description Chevrolet of Smithtown has an immediate openings for motivated team members in our fast growing, established Business Development Center. Previous success in a BDC Center or a Call Center is preferred but, not necessary. Bilingual is also a big plus!! Strong base plus commission pay structure gives plenty of stability with excellent earning potential. Successful candidates will have ability to multi-task, be a team player, have a pleasant personality and experience working with customers over the phone. If you are a customer service specialist looking to further your career with an established and respected automotive dealership organization, join our team at South Shore Kia! Duties As an Automotive BDC Representative, you will be directly responsible for monitoring and following up with potential customer leads received via internet, phone, and visits to the dealership. Outstanding customer service skills are required. • Following and maintaining relationship with former customers, • Monitoring and contacting internet leads, • Determining each customer's vehicle needs by active listening, • Learning, understanding, and following call, text and email scripts, • Setting, confirming, and following up on appointments sales, • Performing surveys with customers, • Other duties as required *(BILINGUAL CANDIDATES)* Requirements We are looking for enthusiastic individuals who enjoy working in a fast paced environment where every day brings new challenges. It is also important that you display excellent verbal and written communication and interpersonal skills. The ideal BDC Representative will also have: • High school diploma or GED, • Preferably a proven track record in BDC center or call center, • Excellent customer service and communication skills, • Ability to establish rapport and build relationships to ensure repeat customers, • Strong multi-tasking and organization skills, • Basic computer proficiency, • Verifiable work history, • Professional appearance and demeanor, • Strong English skills Benefits • Medical insurance, • Dental insurance, • Vision insurance, • 401(k) retirement plan, • Flexible spending accounts, • Paid time off, • Company-paid factory training, • Employee discounts If you are looking for a company where you will be appreciated and have opportunities to learn and advance, this is the place for you. Enjoy your job and the people you work with at South Shore Kia!

Job Description • General Purpose of the Job To support patients and the clinical team by managing phone calls, medication refill requests and coordinating medication prior authorizations. This role serves as a clinical liaison between patients, pharmacies, providers, and insurance companies to ensure timely access to prescribed medications while maintaining compliance with regulatory and organizational standards. The Call Center LPN Representative provides clinical support by managing and coordinating incoming triage and nursing-specific calls. This role identifies patient concerns using established protocols , provides appropriate nursing guidance within scope of practice, and ensures timely escalation to providers or registered nurses as needed. The LPN serves as a key point of contact to promote patient safety, continuity of care, and positive patient experiences. • Essential Duties & Responsibilities, • Receive incoming calls related to medication refill requests;, • Review patient records to verify eligibility, dosage, and refill timing;, • Process refill requests per provider protocols and clinical guidelines;, • Communicate with pharmacies and providers to clarify or resolve refill issues;, • Educate patients on refill processes, medication adherence, and timelines, • Initiate, submit, and track medication prior authorizations with insurance payers;, • Collect and document required clinical information to support authorization requests;, • Communicate authorizations tatus to patients, providers, and pharmacies;, • Follow up on pending or denied authorizations and escalate as appropriate;, • Maintain accurate documentation in electronic health record (EHR), • Receive and assess incoming patient calls related to symptoms, clinical concerns, and care questions, • Perform nursing triage using approved protocols, standing orders, and clinical guidelines;, • Identify urgent or emergent conditions and escalate appropriately to RNs, providers, or emergency services;, • Provide patient education and nursing guidance within LPN scope of practice;, • Provide clear empathetic communication to patients via phone and electronic messaging;, • Collaborate with physicians, nurses, medical assistants, and administrative staff;, • Address patient concerns related to medication access and insurance requirements;, • Ensure adherence to HIPAA, state nursing regulations, and organizational policies;, • Accurately document all interactions, actions ,and outcomes in the EHR;, • Meet productivity, quality, and customer service benchmarks;, • Clinical judgment within scope of practice;, • Patient safety and advocacy;, • Time management and organization;, • Maintain clear and honest documentation;, • Collaborate and communicate effectively and efficiently on a team level;, • Supervisory Responsibilities None • Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education and/or Experience Associate's degree (A. A.) or equivalent from two-year college or technical school and one to six months' related experience and/or training; or equivalent combination of education and experience. New York State licensure as a Licensed Practical Nurse. Certified in CPR. • Necessary Skills & Abilities Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software. • Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. • Travel This job may require you to travel depending upon scheduling needs. • Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. May come into contact with human blood or other potentially infectious materials, which may result in possible exposure to blood borne pathogens (Category 1)

Job Description About Company: Long Island Select Healthcare Inc. (LISH) is a comprehensive network of community health centers. We are a Federally Qualified Health Center (FQHC) that provides Article 16 and 28 clinic services at 8 locations across Suffolk County, New York. We are a multi-specialty healthcare provider caring for our community through Primary and Specialty Medical Care, Dental, Behavioral Health, Audiology, Physical Therapy, Occupational Therapy and Speech Language Pathology. We currently provide care to over 7,000 patients and have an annual operating revenue of $22m. LISH is a forward-thinking, community-oriented organization! We are a certified NYS Patient-Centered Medical Home, with a mission to make a difference in our community. Our unique offerings include a robust Chronic Care Management program, Telemedicine & Virtual Care services and integrated Primary & Behavioral Healthcare. About the Role: The Call Center Representative plays a crucial role in ensuring customer satisfaction and loyalty by providing exceptional service and support. This position involves handling inbound and outbound calls, addressing customer inquiries, and resolving issues efficiently. Representatives are expected to maintain a positive attitude while managing a high volume of calls, ensuring that each interaction is handled with care and professionalism. The ultimate goal is to enhance the customer experience, leading to increased retention and positive brand perception. By effectively communicating and problem-solving, the Call Center Representative contributes significantly to the overall success of the organization. Minimum Qualifications: • High school diploma or equivalent., • Proven experience in a customer service role, preferably in a call center environment., • Strong verbal communication skills and a friendly demeanor. Preferred Qualifications: • Associate's degree or higher in a related field., • Experience with customer relationship management (CRM) software., • Bilingual abilities in English and another language. Responsibilities: • Answer incoming calls and respond to customer inquiries in a timely and professional manner., • Provide accurate information regarding products and services and assist customers with their needs., • Document customer interactions and maintain detailed records of conversations and resolutions., • Resolve customer complaints and issues by identifying the root cause and providing appropriate solutions., • Collaborate with team members and other departments to ensure a seamless customer experience., • Schedules appointments for patients:, • Obtains & enters accurate demographic information into the EMR Identifies client needs, clarifies information, research issues and provides solutions. Identifies appropriate insurance as needed and re-verifies accordingly Schedules appointments correctly, clearly documenting the reason for the appointment, verifies entered data coincides with appointments Reviews appointment details with caller prior to hanging up Updates patient registration/demographic info with new/terminated insurance policies, copay information Makes reminder phone calls as requested Reschedules appointments when necessary Processes new patient registration forms, HIPAA, privacy notice, and demographic forms. Communicates Sliding Scale policy to patients, requests documentation. All other duties as assigned by the Patient Services Management team. Skills: The required skills for this role include strong communication and interpersonal abilities, which are essential for effectively engaging with customers and addressing their needs. Problem-solving skills are utilized daily to identify issues and provide timely solutions, ensuring customer satisfaction. Attention to detail is crucial when documenting interactions and maintaining accurate records. Preferred skills, such as familiarity with CRM software, enhance the efficiency of managing customer information and tracking interactions. Bilingual skills can significantly improve communication with a diverse customer base, further enriching the customer experience.

Job Description • General Purpose of the Job Under general supervision, the Call Center Manager acts as supervision for all call center employees, and provides customer service for incoming calls from patients to schedule or cancel appointments during high call volume. In addition to performing the functions of a call center representative, they will investigate and resolve escalated or difficult customer service complaints and calls. They will also train new call center representatives, oversee the break/lunch schedule and manage scheduling conflicts. • Essential Duties & Responsibilities, • Responsible for the onboarding and training of Call Center representatives., • Management of diffusing situations prior to being escalated to administration, • Serve as Lead to the external call center team for any inquiries or questions, • Oversight of implemented break/lunch schedules, • Responsible for managing scheduling conflicts of internal staff/coverage, • Provide flexible coverage of front-desk and/or call center when staffing needs require., • Works cohesively within the Patient Services Department., • Maintains confidentiality of patients, administrative, and financial functions, • Provides patient-focused service and presents positive impression of Long Island Select Healthcare to both internal and external customers., • Manage high-volume amount of inbound and outbound calls in a timely manner., • Answers phone promptly; in a polite and professional manner, • Documents all incoming & outgoing phone calls within the EMR, • Meet or exceed Quality Assurance Requirements and other key performance metrics., • Maintains minimum 80 answered calls and 90% call answer rate daily, • Schedules appointments for patients:, • Obtains & Enters accurate demographic information into the EMR, • Identifies client needs, clarifies information, researches issues and provides solutions., • Identifies appropriate insurance as needed and re-verifies accordingly, • Schedules appointments correctly, clearly documenting the reason for the appointment, verifies entered data coincides with appointments, • Reviews appointment details with caller prior to hanging up, • Updates patient registration/demographic info with new/terminated insurance policies, copay information, • Makes reminder phone calls as requested, • Reschedules appointments when necessary, • Acts as liaison between patient and Health Center Staff, • Directs calls to other departments/individuals when needed, • Resolves problems and fulfills requests by clarifying desired information; researches and explores alternative solutions; implements solutions; escalates unresolved problems., • Understands when to escalate calls to management, • Processes new patient registration forms, HIPAA, privacy notice, and demographic change forms., • Communicates Sliding Scale policy to patients, requests documentation., • Complete side-by-side evaluations with employees to help with training and development, • Complete call-monitoring to ensure quality and training throughout the call center regularly, • Administer coaching to employees as needed and provide clear communication regarding KPI’s for the department, • Enforce policies and procedures within the call center department on behalf of leadership., • All other duties as assigned by the Patient Services Manager., • Supervisory Responsibilities None. • Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education and/or Experience High school diploma, General Education Diploma (GED), or High School Equivalency Diploma (HSE); College degree preferred. 2 years of supervision in a Call Center environment required. • Necessary Skills & Abilities Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software. Other Skills and Abilities • Strong Communication and People skills both verbal and written, • Strong problem solving skills, • Experience with clerical procedures, • Well organized and able to handle multiple priorities, • Understanding and application of telephone etiquette, • Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. • Travel This position may require traveling to different clinic locations depending upon scheduling needs. • Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Blood Borne Pathogen Classification: Limited exposure risk to Bloodborne Pathogens (Category III).

Job Description Client Intake & Conversion Specialist (Legal Services) Location: Hauppauge, NY (on-site; occasional remote possible after training) Schedule: Full-time, Mon–Fri (occasional OT) Compensation: $45,000.00-$50,000.00 hourly + OT eligible; benefits (health/dental/vision, PTO, 401(k) About the RoleWe are seeking a high-energy, results-driven Client Intake & Conversion Specialist to join our growing law firm. This is not a passive administrative role—this position is critical to our firm’s success and is responsible for converting inbound leads into retained clients.The ideal candidate is confident on the phone, builds trust quickly, and knows how to guide conversations toward a decision. If you have a sales mindset and thrive in a fast-paced, performance-driven environment, this role is for you.Key Responsibilities • Convert inbound calls and inquiries into signed clients, • Take ownership of intake conversations and confidently guide prospective clients through the process, • Qualify leads and identify strong cases efficiently, • Build rapport and trust while maintaining control of the conversation, • Overcome objections and create urgency when appropriate, • Conduct consistent follow-up with potential clients to maximize conversion rates, • Accurately document interactions and maintain organized records in CRM systems, • Collaborate with legal and case management teams to ensure smooth on-boardingWhat We’re Looking For, • Proven experience in sales, intake, or high-volume call center environments, • Strong closing skills and ability to confidently ask for commitment, • Comfortable discussing sensitive topics with professionalism and empathy, • Ability to work in a metrics-driven environment (KPIs, conversion rates, goals), • Excellent communication, listening, and persuasion skills, • Highly organized with strong follow-throughPerformance ExpectationsSuccess in this role is measured by:, • Conversion rate (inquiry → retained client), • Speed and consistency of follow-up, • Quality of lead qualification and client experienceCompensation, • Competitive base salary, • Performance-based bonuses tied to signed clients and conversion metricsWhy Join Us, • High-impact role directly tied to firm growth, • Supportive, team-oriented environment, • Opportunity to grow within a fast-paced legal practice Benefits: • 401(k), • 401(k) profit sharing, • Dental insurance, • Free parking, • Health insurance, • Opportunities for advancement, • Paid sick time, • Paid time off, • Vision insurance, • Wellness program

Job DescriptionDescriptionGold Coast Center for Veterinary Care is looking for an Oncologist veterinarian to join our team. Practicing at Gold Coast Center for Veterinary Care, you will experience: • Newly-renovated facilities: Our stand-alone specialty center that is expanding into a larger space in 2025, allowing us to enhance our already comprehensive services, create more room, and welcome new colleagues like you. Expansion highlights include 8,000 more sqft. of treatment space, an additional operating room, 6 more exam rooms, a dedicated CT room, and upgrades to our in-house lab!, • Collaborating services: We have specialists in advanced Surgery, Cardiology, Internal Medicine, Integrative Medicine, Oncology, Rehabilitation, Behavior, and Theriogenology working together., • An incredible team: We're made up of dedicated, highly-skilled professionals who deeply care about our patients, our clients, and each other., • Balance and support: No after-hours or on-call responsibilities with a satellite, on-campus location that provides 24/7 inpatient and emergency care at West Hills Animal Hospital & Emergency Center. Our Location’s Highlights in Huntington, NY: • Vibrant Community & Culture – We enjoy a lively downtown with top-rated restaurants, live music, and art in Huntington’s walkable waterfront village., • Convenience & Quality of Life – Known for safe neighborhoods, excellent schools, and a conveniently central location that offers close commutes to New York City, the Hamptons, and ease of access to two major airports., • Equestrian Activities: – West Hills and the surrounding neighborhoods of Huntington are home to some of the largest equestrian centers on Long Island. This is "horse country" nestled next to suburban amenities, with many residential areas in our community zoned for horses., • Coastal, Outdoor Lifestyle ️– Easy access to Long Island Sound, beaches and boating, sailing, and vineyards along Long Island’s scenic North Shore. Our team is looking for: • Active veterinarian licensure or license-eligible to practice in the state of New York, • A Diplomate of the American College of Veterinary Internal Medicine (DACVIM) in Oncology, or a residency-trained veterinarian with practice limited to oncology, • A partnering collaborator who wants to work with great colleagues and practice excellent medicine Benefits & Incentives: • Generous compensation, • Percentage of your production with transparent bonus structure, • Paid time off (PTO), • Comprehensive health, dental, and vision insurance plan options, • Employee discounts, • Flexible scheduled customized to suit your needs, • Paid parental leave (maternity/paternity), • State/DEA licensure fees and membership dues covered, • Professional liability insurance, • Professional development programs, • 401k retirement plan with company match, • Annual $5,000/year CE allowance for Specialists, • Additional 4 days of dedicated CE time for Specialists Compensation is negotiable based on experience and relevant credentials with an annual base salary range of $250,000.00 - $300,000.00 plus a percentage of production, along with other compensation components which may include sign-on bonus and additional pay incentives.

Job DescriptionDescriptionWe're hiring a general practice Veterinarian to join our large team at West Hills Animal Hospital & Emergency Center, our full-service small animal practice with 24-hour emergency services. This is a great opportunity to collaborate in a hybrid GP-ER facility with a regular, daytime shift schedule and no on-call hours! What We Offer: • A high standard of medicine: See routine wellness and preventative care, support hospitalized patients, perform routine and major soft tissue surgeries, provide complete dental care, laser therapy, thermal imaging, advanced diagnostics, and more. 24-hour, 365-day emergency services are provided by our dedicated emergency veterinarians., • A team you can collaborate with: Nearly 20 DVMs on staff with a wealth of experience and our skilled support staff team boasts over 20+ LVTs. Our satellite, on-campus location offering specialty care for your referral cases at Gold Coast Center for Veterinary Care - providing access to specialists in Cardiology, Internal Medicine, Integrative Medicine, Oncology, Rehabilitation, Surgery, and Theriogenology., • Excellent tools and equipment: Our facilities include in-house lab, blood machines, digital radiology, dental radiology, high definition CT, endoscopy, ultrasound, therapeutic laser, and more. Qualifications: • Doctor of Veterinary Medicine (DVM/VMD) degree from an AVMA accredited university, or equivalent, • Active veterinarian license or license-eligible to practice in the state of New York, • Experienced in companion animal wellness and preventive care medicine, • Internship training a plus, with skills in general surgery and/or general dentistry, but willing to take new graduates looking for a strong mentorship program, • A commitment to the highest standard of medicine and upholding the veterinary code of ethics, • Passion for collaborating with other doctors, staff and leadership to improve patient outcomes to drive clinic success Benefits: • Generous, straight salary compensation model, • Sign-on bonus available for experienced candidates, • Financial relocation assistance available for candidates moving to the area, • Health/Dental/Vision insurance with HSA and FSA options, • 401(k) retirement savings plan with employer match, • ️‍ Continuing Education (CE) allowance of $2,500 annually + paid 3 CE days, • Licensing & dues paid for state license renewal, DEA, and AVMA membership, • Paid Time Off (PTO), holidays, and paid parental maternity/paternity leave, • ️‍♂️ Wellness and mental health tools to fit your personalized needs with Calm Health, Teladoc, Kindly Human, Fertility Advocacy, and NB Fitness, • Pet care discounts for your furry family members, • ✏️ Hands-on training opportunities like our Global FAST ultrasound course, dental wet lab with a board-certified dentist, and more! Compensation is negotiable based on experience and relevant credentials with an annual base salary range of $130,000 - $190,000, with additional compensation components which may be included such as sign-on bonus and other pay incentives. Our Location’s Highlights in Huntington, NY: • Vibrant Community & Culture – We enjoy a lively downtown with top-rated restaurants, live music, and art in Huntington’s walkable waterfront village., • Convenience & Quality of Life – Known for safe neighborhoods, excellent schools, and a conveniently central location that offers close commutes to New York City, the Hamptons, and ease of access to two major airports., • Equestrian Sports – West Hills and the surrounding neighborhoods of Huntington are home to some of the largest equestrian centers on Long Island. This is "horse country" nestled next to suburban amenities, with many residential areas in our community zoned for horses., • Coastal, Outdoor Lifestyle ️– Easy access to Long Island Sound, beaches and boating, sailing, and vineyards along Long Island’s scenic North Shore.

Job DescriptionDescriptionGold Coast Center for Veterinary Care is looking for an Specialty Veterinarian in Dermatology to join our team. Gold Coast Center for Veterinary Care offers you: • A stand-alone specialty center that is expanding into a larger footprint in 2026, allowing us to enhance our already comprehensive services, create more room, and welcome new colleagues like you. Some expansion highlights include 8,000 more sqft. of treatment space, an additional operating room, 6 more exam rooms, a dedicated CT room, and upgrades to our in-house lab!, • A state-of-the-art facility with specialists in advanced Surgery, Cardiology, Internal Medicine, Integrative Medicine, Oncology, Rehabilitation, Behavior, and Theriogenology to collaborate with., • A team of dedicated, highly-skilled professionals who want to provide our patients and clients with compassionate and high-quality veterinary care and exceptional service., • No after-hours or on-call responsibilities., • A satellite, on-campus location with 24/7 inpatient and emergency care at West Hills Animal Hospital & Emergency Center. Qualifications: • Active veterinarian licensure or license-eligible to practice in New York, • A Diplomate of the American College of Veterinary Dermatology (DACVD), or a residency-trained veterinarian with practice limited to dermatology, • A partnering collaborator who wants to work with great colleagues and practice excellent medicine Benefits & Incentives: • Competitive base salary with transparent production potential, • Sign-on bonus available for experienced candidates, • Financial relocation assistance available for candidates moving to the area, • Health/Dental/Vision insurance with HSA and FSA options, • 401(k) retirement savings plan with employer match, • ️‍ Continuing Education (CE) allowance of $5,000 annually + paid 4 CE days, • Licensing & dues paid for state license renewal, DEA, and AVMA membership, • Paid Time Off (PTO), holidays, and paid parental maternity/paternity leave, • ️‍♂️ Wellness and mental health tools to fit your personalized needs with Calm Health, Teladoc, Kindly Human, Fertility Advocacy, and NB Fitness, • Pet care discounts for your furry family members Compensation is negotiable based on experience and relevant credentials with an annual base salary range of $200,000.00 - $250,000.00 plus a percentage of production, along with other compensation components which may include sign-on bonus, stipend, and additional pay incentives. Our Location’s Highlights in Huntington, NY: • Vibrant Community & Culture – We enjoy a lively downtown with top-rated restaurants, live music, and art in Huntington’s walkable waterfront village., • Convenience & Quality of Life – Known for safe neighborhoods, excellent schools, and a conveniently central location that offers close commutes to New York City, the Hamptons, and ease of access to two major airports., • Equestrian Sports – West Hills and the surrounding neighborhoods of Huntington are home to some of the largest equestrian centers on Long Island. This is "horse country" nestled next to suburban amenities, with many residential areas in our community zoned for horses., • Coastal, Outdoor Lifestyle ️– Easy access to Long Island Sound, beaches and boating, sailing, and vineyards along Long Island’s scenic North Shore.

Job DescriptionDescriptionGold Coast Center for Veterinary Care is looking for an Specialty Veterinarian in Ophthalmology to join our team. Gold Coast Center for Veterinary Care offers you: • A stand-alone specialty center that is expanding into a larger footprint in 2026, allowing us to enhance our already comprehensive services, create more room, and welcome new colleagues like you. Some expansion highlights include 8,000 more sqft. of treatment space, an additional operating room, 6 more exam rooms, a dedicated CT room, and upgrades to our in-house lab!, • A state-of-the-art facility with specialists in advanced Surgery, Cardiology, Internal Medicine, Integrative Medicine, Oncology, Rehabilitation, Behavior, and Theriogenology to collaborate with., • A team of dedicated, highly-skilled professionals who want to provide our patients and clients with compassionate and high-quality veterinary care and exceptional service., • No after-hours or on-call responsibilities., • A satellite, on-campus location with 24/7 inpatient and emergency care at West Hills Animal Hospital & Emergency Center. Qualifications: • Active veterinarian licensure or license-eligible to practice in New York, • A Diplomate of the American American College of Veterinary Ophthalmologists (DACVO), or a residency-trained veterinarian with practice limited to ophthalmology, • A partnering collaborator who wants to work with great colleagues and practice excellent medicine Benefits: • Competitive base salary with transparent production potential, • Sign-on bonus available for experienced candidates, • Financial relocation assistance available for candidates moving to the area, • Health/Dental/Vision insurance with HSA and FSA options, • 401(k) retirement savings plan with employer match, • ️‍ Continuing Education (CE) allowance of $5,000 annually + paid 4 CE days, • Licensing & dues paid for state license renewal, DEA, and AVMA membership, • Paid Time Off (PTO), holidays, and paid parental maternity/paternity leave, • ️‍♂️ Wellness and mental health tools to fit your personalized needs with Calm Health, Teladoc, Kindly Human, Fertility Advocacy, and NB Fitness, • Pet care discounts for your furry family membersCompensation is negotiable based on experience and relevant credentials with an annual base salary range of $200,000.00 - $250,000.00 plus a percentage of production, along with other compensation components which may include sign-on bonus, stipend, and additional pay incentives. Our Location’s Highlights in Huntington, NY: • Vibrant Community & Culture – We enjoy a lively downtown with top-rated restaurants, live music, and art in Huntington’s walkable waterfront village., • Convenience & Quality of Life – Known for safe neighborhoods, excellent schools, and a conveniently central location that offers close commutes to New York City, the Hamptons, and ease of access to two major airports., • Equestrian Sports – West Hills and the surrounding neighborhoods of Huntington are home to some of the largest equestrian centers on Long Island. This is "horse country" nestled next to suburban amenities, with many residential areas in our community zoned for horses., • Coastal, Outdoor Lifestyle ️– Easy access to Long Island Sound, beaches and boating, sailing, and vineyards along Long Island’s scenic North Shore.

Job Description Veterinary Surgical Center of Long Island (“VSCLI”) is seeking a current New York State Licensed Veterinary Technician to join our Team. We are staffing full-time and part-time positions in our Surgery Department AND ICU Department. VSCLI is a privately owned Specialty Referral Practice and a 24-Hour Emergency Care Hospital in Huntington, NY. Our brand-new 10,000 square hospital opened its doors in May 2024. Our new state-of-the-art hospital is equipped with a CT, MRI, 2 digital x-ray suites, ultrasound, in-house laboratory, and Snyder oxygen cage. VSCLI’s specialty services are focused on Surgery and Emergency Medicine. Watch This Video to See Who We Are: Facebook: https://www.facebook.com/share/v/16eSfRKGMg/ Website: https://vscli.com Duties & Responsibilities • Nursing care of patients in the ER/ICU: including, but not limited to: restraining patients, administering medications PO/IV/SUBQ/IM, maintaining bandages, proficient IV catheter placement, venipuncture and urine collection., • Perform diagnostic testing, including Radiography (x-rays). CT and MRI experience is a plus., • Performs physical exams on animals including a variety of animal health assessment procedures encompassing diagnostic lab tests (for in-house lab tests and off-site lab testing)., • Responsible for accurate & timely data entry in our computerized system regarding patient vitals, medical status, urination, bowel movements., • Administration of anesthesia, intubation, monitoring of patients while under anesthesia and during recovery., • Post-Surgical patient care and monitoring while in ICU recovery., • Proficient in animal restraint., • Promotes responsible pet ownership and answers questions concerning animal health, behavior, and care., • Other duties as assigned, including responding to an emergency event., • Ensures that the clinic areas are kept clean, sanitized and always uncluttered., • Surgical experience would be beneficial. This would include prepping an animal for surgery, intubation, monitoring anesthesia during surgical procedures, assisting the surgeons in the OR, maintaining and sterilization of instruments and surgical equipment and keeping surgical areas clean., • On-call responsibilities. · Must possess strong communication skills, good judgment and be able to manage stressful situations, and work with others on a team respectfully. Position Qualifications · Current New York State Licensed Veterinary Technician. · High School Diploma (or equivalent), Associates Degree, or Bachelor’s Degree. · Minimum 2-3 years of LVT experience. · Knowledge of basic veterinary medical terminology. · Must be a TEAM PLAYER. · Ability to lift minimum 40 pounds. · Ability to use a computer. · VSCLI is an equal opportunity employer. · VSCLI is a drug-free workplace. Interested candidates should email their resume and cover letter to career@vscli.com and include the desired position title in the email subject line. Schedule: 8 & 12 hour shifts available VSCLI is an equal opportunity employer and a drug-free workplace, weekdays, nights, weekends Interested candidates should email their resume and cover letter to career@vscli.com and include the desired position title in the email subject line. Benefits: • 401(K) Participation is voluntary, • Health insurance (for full-time employees), • Dental insurance (for full-time employees), • Vision insurance (for full-time employees), • Employee discount, • Paid time off, • Short term disabilitiy, • Life Insurance Job Type: Full-time, Part-time, Per-Diem

Job DescriptionDescriptionGold Coast Center for Veterinary Care is looking for a Specialty Veterinarian in Emergency & Critical Care to join our team. Gold Coast Center for Veterinary Care offers you: • A stand-alone specialty center that is expanding into a larger footprint in 2026, allowing us to enhance our already comprehensive services, create more room, and welcome new colleagues like you. Some expansion highlights include 8,000 more sqft. of treatment space, an additional operating room, 6 more exam rooms, a dedicated CT room, and upgrades to our in-house lab!, • A large, state-of-the-art facility with specialists in advanced Surgery, Cardiology, Internal Medicine, Integrative Medicine, Oncology, Rehabilitation, Behavior, and Theriogenology to collaborate with., • A team of dedicated, highly-skilled professionals who want to provide our patients and clients with compassionate and high-quality veterinary care and exceptional service., • No after-hours or on-call responsibilities., • A satellite, on-campus location with 24/7 inpatient and emergency care at West Hills Animal Hospital & Emergency Center. Qualifications: • Active veterinarian licensure or license-eligible to practice in New York, • A Diplomate of the American College of Veterinary Emergency and Critical Care (DACVECC), or a residency-trained veterinarian with practice limited to emergency and critical care, • A partnering collaborator who wants to work with great colleagues and practice excellent medicine Benefits & Incentives: • Competitive base salary with transparent production potential, • Sign-on bonus available for experienced candidates, • Financial relocation assistance available for candidates moving to the area, • Health/Dental/Vision insurance with HSA and FSA options, • 401(k) retirement savings plan with employer match, • ️‍ Continuing Education (CE) allowance of $5,000 annually + paid 4 CE days, • Licensing & dues paid for state license renewal, DEA, and AVMA membership, • Paid Time Off (PTO), holidays, and paid parental maternity/paternity leave, • ️‍♂️ Wellness and mental health tools to fit your personalized needs with Calm Health, Teladoc, Kindly Human, Fertility Advocacy, and NB Fitness, • Pet care discounts for your furry family members Compensation is negotiable based on experience and relevant credentials with an annual base salary range of $200,000.00 - $250,000.00 plus a percentage of production, along with other compensation components which may include sign-on bonus, stipend, and additional pay incentives. Our Location’s Highlights in Huntington, NY: • Vibrant Community & Culture – We enjoy a lively downtown with top-rated restaurants, live music, and art in Huntington’s walkable waterfront village., • Convenience & Quality of Life – Known for safe neighborhoods, excellent schools, and a conveniently central location that offers close commutes to New York City, the Hamptons, and ease of access to two major airports., • Equestrian Sports – West Hills and the surrounding neighborhoods of Huntington are home to some of the largest equestrian centers on Long Island. This is "horse country" nestled next to suburban amenities, with many residential areas in our community zoned for horses., • Coastal, Outdoor Lifestyle ️– Easy access to Long Island Sound, beaches and boating, sailing, and vineyards along Long Island’s scenic North Shore.

Job DescriptionDescriptionGold Coast Center for Veterinary Care is looking for a veterinary Neurologist to join our team. Gold Coast Center for Veterinary Care offers you:A stand-alone specialty center that is expanding into a larger space in 2025, allowing us to enhance our already comprehensive services, create more room, and welcome new colleagues like you. Some expansion highlights include 8,000 more sqft. of treatment space, an additional operating room, 6 more exam rooms, a dedicated CT room, and upgrades to our in-house lab! • A large, state-of-the-art facility with specialists in advanced Surgery, Cardiology, Internal Medicine, Integrative Medicine, Oncology, Rehabilitation, Behavior, and Theriogenology to collaborate with., • A team of dedicated, highly-skilled professionals who want to provide our patients and clients with compassionate and high-quality veterinary care and exceptional service., • No after-hours or on-call responsibilities., • A satellite, on-campus location with 24/7 inpatient and emergency care at West Hills Animal Hospital & Emergency Center. Our team is looking for: • Active veterinarian licensure or license-eligible to practice in the state of New York, • A Diplomate of the American College of Veterinary Internal Medicine (ACVIM), or a residency-trained veterinarian with practice limited to neurology, • A partnering collaborator who wants to work with great colleagues and practice excellent medicine Benefits & Incentives: • Generous compensation, • Percentage of your production with transparent bonus structure, • Paid time off (PTO), • Comprehensive health, dental, and vision insurance plan options, • Employee discounts, • Flexible scheduled customized to suit your needs, • Paid parental leave (maternity/paternity), • State/DEA licensure fees and membership dues covered, • Professional liability insurance, • Professional development programs, • 401k retirement plan with company match, • Annual $5,000/year CE allowance for Specialists, • Additional 4 days of dedicated CE time for SpecialistsCompensation is negotiable based on experience and relevant credentials with an annual base salary range of $200,000.00 - $250,000.00 plus a percentage of production, along with other compensation components which may include sign-on bonus, stipend, and additional pay incentives.

Job DescriptionDescription • Gold Coast Center for Veterinary Care is looking for a veterinary Dentist to join our team. Gold Coast Center for Veterinary Care offers you: • A stand-alone specialty center that is expanding into a larger footprint in 2026, allowing us to enhance our already comprehensive services, create more room, and welcome new colleagues like you. Some expansion highlights include 8,000 more sqft. of treatment space, an additional operating room, 6 more exam rooms, a dedicated CT room, and upgrades to our in-house lab!, • A state-of-the-art facility with specialists in advanced Surgery, Cardiology, Internal Medicine, Integrative Medicine, Oncology, Rehabilitation, Behavior, and Theriogenology to collaborate with., • A team of dedicated, highly-skilled professionals who want to provide our patients and clients with compassionate and high-quality veterinary care and exceptional service., • No after-hours or on-call responsibilities., • A satellite, on-campus location with 24/7 inpatient and emergency care at West Hills Animal Hospital & Emergency Center. Qualifications: • Active veterinarian licensure or license-eligible to practice in New York, • A Diplomate of the American Veterinary Dental College (AVDC), or a residency-trained veterinarian with practice limited to dentistry, • A partnering collaborator who wants to work with great colleagues and practice excellent medicine Benefits & Incentives: • Competitive base salary with transparent production potential, • Sign-on bonus available for experienced candidates, • Financial relocation assistance available for candidates moving to the area, • Health/Dental/Vision insurance with HSA and FSA options, • 401(k) retirement savings plan with employer match, • ️‍ Continuing Education (CE) allowance of $5,000 annually + paid 4 CE days, • Licensing & dues paid for state license renewal, DEA, and AVMA membership, • Paid Time Off (PTO), holidays, and paid parental maternity/paternity leave, • ️‍♂️ Wellness and mental health tools to fit your personalized needs with Calm Health, Teladoc, Kindly Human, Fertility Advocacy, and NB Fitness, • Pet care discounts for your furry family membersCompensation is negotiable based on experience and relevant credentials with an annual base salary range of $200,000.00 - $250,000.00 plus a percentage of production, along with other compensation components which may include sign-on bonus, stipend, and additional pay incentives. Our Location’s Highlights in Huntington, NY: • Vibrant Community & Culture – We enjoy a lively downtown with top-rated restaurants, live music, and art in Huntington’s walkable waterfront village., • Convenience & Quality of Life – Known for safe neighborhoods, excellent schools, and a conveniently central location that offers close commutes to New York City, the Hamptons, and ease of access to two major airports., • Equestrian Sports – West Hills and the surrounding neighborhoods of Huntington are home to some of the largest equestrian centers on Long Island. This is "horse country" nestled next to suburban amenities, with many residential areas in our community zoned for horses., • Coastal, Outdoor Lifestyle ️– Easy access to Long Island Sound, beaches and boating, sailing, and vineyards along Long Island’s scenic North Shore.

Job DescriptionJob Title: Sales Representive/ Fronter Job Location: In person/ In office , Melville NY Job Type: FULL-TIME (M-F 8:30 am - 6pm) We are seeking a motivated and personable Sales Representative (Fronter) to serve as the first point of contact for prospective health insurance clients. In this role, you will engage with inbound and outbound leads, identify their level of interest, and qualify individuals who are genuinely seeking health insurance coverage. Qualified and serious prospects are then seamlessly transferred to a licensed sales agent to complete the enrollment process. This position is ideal for individuals looking to start a career in sales or insurance, with opportunities for advancement into a licensed sales role. Key Responsibilities • Make outbound calls and/or handle inbound inquiries from potential health insurance customers, • Engage prospects in friendly, professional conversations to understand their needs and intent, • Ask qualifying questions to determine eligibility, interest level, and readiness to enroll, • Clearly explain the next steps in the health insurance enrollment process (without selling or advising on plans), • Identify and filter out uninterested, unqualified, or non-serious leads, • Accurately document call outcomes and customer information in the CRM system, • Warm-transfer or schedule qualified, serious prospects with licensed sales agents, • Maintain compliance with company policies, call scripts, and data privacy standards, • Meet or exceed daily and weekly activity and qualification targets What This Role Is Not • No closing of sales, • No quoting, recommending, or enrolling in insurance plans, • No license is required for this role Qualifications: • Strong communication and listening skills, • Comfortable speaking on the phone for extended periods, • Ability to build quick rapport and handle objections professionally, • Organized, reliable, and goal-oriented, • Basic computer skills, • Previous call center, customer service, or sales experience is a plus but not required Preferred Traits: • Positive attitude and strong work ethic, • Coachable and eager to learn, • Ability to stay focused and productive in a fast-paced environment, • Interest in growing into a licensed health insurance agent role, • SPANISH SPEAKING IS A PLUS!!!! Compensation & Growth opporunities: • Base pay + performance-based bonuses (per qualified transfer), • Paid training provided, • Clear career path to become a Licensed Health Insurance Sales Agent for top performers What to expect: • Office envorment/ call center, • Music playing throughout the day., • High energy enviornment, • Weekly Pay; Every friday

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development Job Title: Sales Representive/ Fronter Job Location: In person/ In office , Melville NY Job Type: FULL-TIME (M-F 8:30 am - 6pm) We are seeking a motivated and personable Sales Representative (Fronter) to serve as the first point of contact for prospective health insurance clients. In this role, you will engage with inbound and outbound leads, identify their level of interest, and qualify individuals who are genuinely seeking health insurance coverage. Qualified and serious prospects are then seamlessly transferred to a licensed sales agent to complete the enrollment process. This position is ideal for individuals looking to start a career in sales or insurance, with opportunities for advancement into a licensed sales role. Key Responsibilities • Make outbound calls and/or handle inbound inquiries from potential health insurance customers, • Engage prospects in friendly, professional conversations to understand their needs and intent, • Ask qualifying questions to determine eligibility, interest level, and readiness to enroll, • Clearly explain the next steps in the health insurance enrollment process (without selling or advising on plans), • Identify and filter out uninterested, unqualified, or non-serious leads, • Accurately document call outcomes and customer information in the CRM system, • Warm-transfer or schedule qualified, serious prospects with licensed sales agents, • Maintain compliance with company policies, call scripts, and data privacy standards, • Meet or exceed daily and weekly activity and qualification targets What This Role Is Not • No closing of sales, • No quoting, recommending, or enrolling in insurance plans, • No license is required for this role Qualifications: • Strong communication and listening skills, • Comfortable speaking on the phone for extended periods, • Ability to build quick rapport and handle objections professionally, • Organized, reliable, and goal-oriented, • Basic computer skills, • Previous call center, customer service, or sales experience is a plus but not required Preferred Traits: • Positive attitude and strong work ethic, • Coachable and eager to learn, • Ability to stay focused and productive in a fast-paced environment, • Interest in growing into a licensed health insurance agent role Compensation & Growth opporunities: • Base pay + performance-based bonuses (per qualified transfer), • Paid training provided, • Clear career path to become a Licensed Health Insurance Sales Agent for top performers What to expect: • Office envorment/ call center, • Music playing throughout the day., • High energy enviornment, • Weekly Pay; Every friday

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development Job Title: Sales Representive/ Fronter Job Location: In person/ In office , Melville NY Job Type: FULL-TIME (M-F 8:30 am - 6pm) We are seeking a motivated and personable Sales Representative (Fronter) to serve as the first point of contact for prospective health insurance clients. In this role, you will engage with inbound and outbound leads, identify their level of interest, and qualify individuals who are genuinely seeking health insurance coverage. Qualified and serious prospects are then seamlessly transferred to a licensed sales agent to complete the enrollment process. This position is ideal for individuals looking to start a career in sales or insurance, with opportunities for advancement into a licensed sales role. Key Responsibilities • Make outbound calls and/or handle inbound inquiries from potential health insurance customers, • Engage prospects in friendly, professional conversations to understand their needs and intent, • Ask qualifying questions to determine eligibility, interest level, and readiness to enroll, • Clearly explain the next steps in the health insurance enrollment process (without selling or advising on plans), • Identify and filter out uninterested, unqualified, or non-serious leads, • Accurately document call outcomes and customer information in the CRM system, • Warm-transfer or schedule qualified, serious prospects with licensed sales agents, • Maintain compliance with company policies, call scripts, and data privacy standards, • Meet or exceed daily and weekly activity and qualification targets What This Role Is Not • No closing of sales, • No quoting, recommending, or enrolling in insurance plans, • No license is required for this role Qualifications: • Strong communication and listening skills, • Comfortable speaking on the phone for extended periods, • Ability to build quick rapport and handle objections professionally, • Organized, reliable, and goal-oriented, • Basic computer skills, • Previous call center, customer service, or sales experience is a plus but not required Preferred Traits: • Positive attitude and strong work ethic, • Coachable and eager to learn, • Ability to stay focused and productive in a fast-paced environment, • Interest in growing into a licensed health insurance agent role, • SPANISH SPEAKING IS A PLUS!!!! Compensation & Growth opporunities: • Base pay + performance-based bonuses (per qualified transfer), • Paid training provided, • Clear career path to become a Licensed Health Insurance Sales Agent for top performers What to expect: • Office envorment/ call center, • Music playing throughout the day., • High energy enviornment, • Weekly Pay; Every friday

Job Description Director, Patient Contact Center A career that changes lives. SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachusetts. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years. Position Summary: The Director of Patient Call Center is responsible for the strategic leadership, operational performance, and continuous improvement of a high-volume, multi-channel patient contact center supporting a Physician Practice Management (PPM) organization serving approximately one million patients. This leader oversees domestic and offshore call center operations, leveraging technologies including AI-enabled patient engagement tools, workforce optimization platforms, automation, CRM systems, omnichannel communications, and analytics-driven performance management. The Director ensures an exceptional patient experience, operational efficiency, regulatory compliance, and scalable growth while supporting organizational goals related to patient access, retention, quality, and value-based care performance. Key Responsibilities Strategic Leadership • Develop and execute the enterprise patient contact center strategy aligned with organizational growth, access, and patient experience goals., • Lead a large-scale, multi-site patient engagement operation utilizing domestic and offshore staffing models., • Build scalable operational frameworks capable of supporting a patient population exceeding one million lives., • Partner with executive leadership on digital transformation initiatives, automation strategy, and patient access optimization., • Drive innovation through implementation of AI-enabled solutions including:, • Conversational AI/chatbots, • Intelligent call routing, • Speech analytics, • Predictive staffing, • Self-service patient engagement tools, • Real-time quality monitoring Essential Duties and Responsibilities • Develop, implement, and continuously improve contact center policies, procedures, workflows, and service standards., • Establish and monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics including quality, productivity, patient satisfaction, response times, abandonment rates, and scheduling accuracy., • Analyze operational and performance data to identify trends, gaps, root causes, and opportunities for improvement., • Lead workforce management strategies to ensure appropriate staffing levels and achievement of departmental goals related to quality, efficiency, and patient experience., • Partner with leadership teams to implement initiatives that improve patient access, scheduling efficiency, and overall service delivery., • Design and oversee quality assurance and training programs for new and existing team members in collaboration with Corporate Training and People Operations., • Monitor ongoing departmental performance against established targets and implement corrective action plans as needed., • Evaluate and recommend enhancements to contact center technologies, systems, workflows, and reporting capabilities to improve operational performance and patient retention., • Serve as a liaison between the Patient Contact Center and other operational departments to ensure alignment and continuity of care and service., • Ensure compliance with all applicable healthcare regulations, privacy standards, and organizational policies, including HIPAA requirements., • Support organizational initiatives, special projects, and other duties as assigned. Required Qualifications • Bachelor’s degree in healthcare administration, Business Administration, Communications, or a related field preferred. Equivalent combination of education and relevant experience may be considered., • Minimum of five (5) years of progressive leadership experience in contact center management, patient access, healthcare customer service, or related operations., • Demonstrated experience leading high-volume, multi-channel contact center operations., • Strong knowledge of workforce management practices, call center technologies, quality assurance methodologies, and performance analytics., • Experience developing and implementing operational strategies that improve patient satisfaction, employee engagement, and service efficiency., • Proven ability to analyze data, identify operational challenges, and implement process improvement initiatives., • Excellent leadership, organizational, problem-solving, and decision-making skills., • Strong verbal, written, and interpersonal communication skills., • Ability to manage multiple priorities and thrive in a fast-paced, metrics-driven environment., • Advanced proficiency in Microsoft Office 365 applications including Excel, Word, PowerPoint, Outlook, and reporting tools., • Experience with electronic health records (EHR), patient scheduling systems, and contact center platforms preferred. Preferred Competencies • Patient-centered and service-oriented leadership approach., • Strong analytical and strategic thinking capabilities., • Ability to build collaborative relationships across departments and organizational levels., • High degree of professionalism, integrity, accountability, and adaptability., • Commitment to continuous improvement and operational excellence. Salary Range: • $130,000 to $150,000/annually commensurate with experience Benefits: We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits: • Medical/Dental/Vision Insurance, • Prescription Drug Coverage, • Company Paid Term Life Insurance & Long-Term Disability, • Supplemental Insurance Benefits, • Employee Assistance Program (EAP), • Retirement Plan - 401(k), • Paid Time Off (PTO), • Paid Holidays, • Career Development Programs, • All benefits are subject to eligibility requirements. Equal Employment Opportunity Statement: SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at peopleservices@sightgrowthpartners.com #SMD123

Job Description *MUST BE FULLY VACCINATED* JOB SUMMARY: Is responsible for the planning, executing, directing and evaluating the nursing care given to the patient. The role is defined as the pre-procedure, intra-procedure and the post-procedure period. May have contact with the patient in each phase of the endoscopy experience. The responsibility includes the preparation assembly and organization of the environment, equipment and supplies necessary to perform the activities necessary for the preparation and the recovery of the ambulatory patient. JOB RELATIONSHIPS: Responsible to: Nurse Manager Interrelationships: Must have an effective working relationship with co-workers, members of the medical community, patients, family and the community. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following: · Supervises nursing activities related to patient care and sets standards for accurate reporting and recording of patient’s symptoms, reactions and progress. · Provides input and standards in formulating patient care policy and procedures for the Center. Works with the medical staff to coordinate medical and nursing management of patient care. · Assists in maintaining an adequate inventory of supplies, drugs, and equipment. · Serves as a resource in areas of expertise to other staff members. · Participates in the preparation of the patient for their procedure. · Performs the pre-admission assessment. · Provides pre-procedure instructions. · Ascertains that all appropriate data is in the patient’s record prior to admission or immediately following admission and prior to procedure. · Communicates abnormal and/or extensive medical history to the physician as soon as discovered. · Maintains communication with reception areas and procedure rooms to assure efficient movement of patients. · Assists preparation of medications. · Admits the patient in the pre-procedure area and follows the admission protocols. · Checks signed consent prior to beginning case and performs a time out. · At the beginning of the day, checks to see that necessary supplies required by the day’s procedure schedule are available in the procedure rooms. · Prepares patient for procedure by verifying patient identity and scheduled procedure, and assists patient into procedure room. · Helps to relieve patient’s apprehension before and during administration of conscious sedation. · Makes available additional instruments and supplies as requested during the procedure. · Documents and labels specimens clearly and correctly. · Assists in transferring patient to PACU. · Is responsible to assure that supplies for each case are ready for use. · Is responsible for maintaining a safe environment during the procedure. · Assists in cleaning of room after each case. · Assists with post-procedure call to patient and documents call and patient’s responses on patient’s record. · Tasks inventory and restock supplies as needed. · Receives patient from the procedure room, assesses patient’s condition on admission and discharge, and documents on PACU record. · Closely observes and monitors the post-procedure patient by taking vital signs, EKG (if required) and documenting patient’s progress while in PACU. · Administers medications, IV’s and treatments; maintain records regarding dispensing of same; observes patient’s reaction and acts appropriately in the event of adverse reactions. · Performs/assists physicians in other procedures as requested. · Assures patient that he/she is not, and will not be, left alone in the recovery areas. · Provides a summary of post-procedure instructions to patient prior to discharge from the unit. · Makes sure patient has information for follow-up appointment before being discharged. · In an emergency situation, is able to give immediate respiratory assistance or support, including use of AMBU bag, airway tubes; administers CPR; assists with endotracheal tubes and defibrillation, and performs venipuncture. · Knows and maintains CODE Blue/crash cart. · Recognizes and utilizes safety precautions and procedures. · Remains familiar with equipment and supplies, including, location, and upkeep. · Assists in restocking units as needed. · Maintains a comfortable, orderly, clean, safe environment in the recovery areas. · Adhere to all OSHA regulations and participate in annual reviews, attend inservices for employee safety and injury prevention within the workplace INFECTION CONTROL CATEGORY: This job is designated as a Category I job using the OSHA definitions. This means there are tasks that involve exposure to blood or other potentially infectious material. Use of appropriate protective measures are required for any employee engaged in Category I tasks. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: RN with current NY state license Current CPR certification Current ACLS certification (If applicable) Previous Endoscopy experience, one year preferred LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS: Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY: Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. The employee frequently is required to walk. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works near moving mechanical parts. The employee is frequently exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme heat, and vibration. The employee is occasionally exposed to wet and/or humid conditions and risk of radiation. The noise level in the work environment is usually quiet. Job Type: Full-time Salary: $40.00 - $45.00 per hour Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Medical specialties: • Gastroenterology, • Perioperative Care Physical setting: • Ambulatory surgery center, • Outpatient Standard shift: • Day shift Supplemental schedule: • Overtime Weekly schedule: • Monday to Friday Ability to commute/relocate: • Huntington, NY 11743: Reliably commute or planning to relocate before starting work (Required) Experience: • Nursing: 1 year (Preferred), • Endoscopy: 1 year (Preferred), • Ambulatory surgery center: 1 year (Preferred) License/Certification: • ACLS Certification (Preferred), • RN (Required) Work Location: In person

Job Description • General Purpose of the Job To support patients and the clinical team by managing phone calls, medication refill requests and coordinating medication prior authorizations. This role serves as a clinical liaison between patients, pharmacies, providers, and insurance companies to ensure timely access to prescribed medications while maintaining compliance with regulatory and organizational standards. The Call Center Medical Assistant provides administrative and clinical support within scope by documenting patient-reported information, reinforcing provider-directed care instructions, and ensuring timely communication and follow-up. This role promotes patient satisfaction, continuity of care, and efficient workflow while maintaining compliance with organizational and regulatory standards. • Essential Duties & Responsibilities, • Receive incoming calls related to medication refill requests, • Review patient records for completeness and route refill requests to providers for review and approval, • Prepare and process refill requests in accordance with established workflows and provider direction, • Communicate with pharmacies and providers to clarify or resolve refill-related issues, • Provide patients with general information regarding refill processes and timelines, • Initiate, submit, and track medication prior authorizations with insurance payers, • Collect and document required information to support authorization requests, • Communicate authorization status to patients, providers, and pharmacies, • Follow up on pending or denied authorizations and escalate to appropriate staff as needed, • Receive incoming patient calls and accurately document patient-reported symptoms, concerns, and requests, • Route patient concerns to appropriate clinical staff (RN, provider) for review and follow-up, • Reinforce provider-directed instructions and care plans as appropriate, • Provide clear, professional, and empathetic communication to patients via phone and electronic messaging, • Collaborate with physicians, nurses, medical assistants, and administrative staff to support patient care coordination, • Address patient concerns related to medication access and insurance requirements, • Ensure adherence to HIPAA, organizational policies, and applicable regulations, • Accurately document all interactions, actions, and outcomes in the electronic health record (EHR), • Meet established productivity, quality, and customer service benchmarks, • Demonstrate effective time management, organization, and attention to detail, • Maintain clear, accurate, and timely documentation, • Communicate effectively and work collaboratively within a team environment;, • Supervisory Responsibilities None • Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. AAMA (American Association of Medical Assistants) certification preferred. • Necessary Skills & Abilities Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software. • Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. • Travel This job may require you to travel depending upon scheduling needs. • Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. May come into contact with human blood or other potentially infectious materials, which may result in possible exposure to blood borne pathogens (Category 1)

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