Expect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential. Make a Difference at Bridgeway Behavioral Health Services! Bridgeway offers uniquely rewarding experience in a supportive Team atmosphere. We invest in our employees. We offer excellent salary and benefits packages, and opportunities to advance your career. Become part of the Bridgeway Behavioral Health Services Team! Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Why you should apply: As a Scheduling and Insurance Verification Specialist, you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. We currently have four positions open in our Hoboken and Elizabeth offices. Department: Outpatient Services Salary: $48,000- $52,000 Location: Hoboken, NJ Work hours: Tuesday through Saturday: Tues - Saturday 12pm - 8pm (Full time- 40 hours weekly) POSITION OVERVIEW: Facilitates communication among the team members and people served. Serves as the initial point of contact for persons served calling or visiting the office. Successfully completes the insurance verification and accompanying documentation in the electronic health record. Make certain the initial and ongoing scheduling of all appointments takes place. As a member of the team, performs program administrative duties. Exemplifies excellent customer service throughout all functions of the position. REQUIRED QUALIFICATIONS: High School Graduate or equivalent is required. Associates Degree or Graduate of Administrative Assistant/Business School Program is preferred. Bilingual Spanish preferred Excellent interpersonal and customer service skills in working with persons with disabilities and other service provider personnel. Billing and Data collection experience required. Outpatient Insurance and Verification Specialist additional job duties: Bilingual – Spanish/English: Ability to communicate fluently with Spanish-speaking patients, families, and staff. Flexible & Adaptable: Comfortable working in dynamic environments and shifting between multiple outpatient departments as needed. Insurance & Verification Expertise: Solid experience with insurance eligibility checks, authorization procedures, and understanding of various payer systems. Outpatient Department Support: Proven ability to assist with day-to-day operations in outpatient settings, including support at both Union and Sussex locations. Tech-Savvy: Quick to learn and navigate various healthcare software systems, and electronic healthcare records (EHRs). Reporting & Data Handling: Capable of running and interpreting reports to support departmental operations and decision-making. Strong Organizational Skills: Able to manage multiple responsibilities, prioritize effectively, and maintain accurate documentation. Team-Oriented: Works collaboratively with clinical and administrative staff to ensure efficient and patient-centered care. EXCELLENT BENEFITS: Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP Eligible for medical benefits after 30 days of employment Flexible work schedules, clinical training series, leadership development program 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time Bridgeway Behavioral Health Services is committed to inclusive hiring and dedicated to diversity in our work and workplace culture. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender identity or expression, marital status, military or veteran status, disability, age, religion, or any other classification protected by law; and we strongly encourage candidates of all identities, experiences, orientations, and communities to apply.
A Call for Licensed Counselors, Therapists, and Social Workers to Expand Their Private Practice Are you a licensed mental health professional who has built a thriving practice rooted in your community—whether in a bustling city like Denver or a quiet suburb near Atlanta? We recognize the dedication it takes to foster a space for healing and growth. We now invite you to amplify that impact. This is an opportunity for independent, licensed counselors to transcend geographic boundaries, connect with a broader clientele, and embrace the autonomy of a remote practice, all while retaining full control of your clinical work. Mentalzon is a professional collective designed to champion the independent practitioner. We are not an employer, but a collaborative network that provides the visibility and tools for you to grow your private practice on your own terms. Our focus is on connecting individuals seeking genuine support with dedicated, qualified counselors like you. Your Impact as an Independent Counselor: - Client-Centered Counseling: Deliver compassionate and effective remote counseling sessions, drawing on your unique skills and therapeutic orientation to guide clients toward their goals. - Ensuring a Professional Space: Create and uphold a secure, confidential, and HIPAA-compliant virtual setting that serves as a safe container for the therapeutic relationship. - Deep Ethical Commitment: Practice with unwavering integrity, adhering to the highest ethical principles as defined by your respective state and professional licensing board (e.g., ACA, NASW, AAMFT). - Entrepreneurial Spirit: Operate as the true owner of your practice. You have complete freedom to manage your schedule, determine your own fees, and cultivate the caseload that best suits your expertise. - Lifelong Learning: Demonstrate a commitment to your professional growth through continued education, consultation, or other activities that enrich your clinical practice. Who We Are Looking For: Core Qualifications: - Master's Degree: A Master's Degree from an accredited institution in Counseling, Social Work, Marriage and Family Therapy, or a related mental health field. - Independent State Licensure: A current, unrestricted license to provide mental health services independently in at least one U.S. state (e.g., LPC, LMHC, LCSW, LMFT, LCPC). This is an essential requirement. - Telehealth Readiness: A clear understanding of and adherence to the legal and ethical requirements for providing telehealth in the state(s) where you are licensed to practice. - Post-Licensure Experience: A minimum of two years of experience providing counseling/psychotherapy after receiving your independent license. - Professional Telehealth Setup: Access to a private, quiet workspace with a reliable, high-speed internet connection to ensure professional, high-quality, and HIPAA-compliant video sessions. Preferred Attributes: - Specialized Training: Certifications or advanced training in specific populations or modalities (e.g., trauma-informed care, Gottman Method, IFS, solution-focused therapy). - Private Practice Experience: A proven track record of successfully managing a private practice caseload is highly valued. - Collaborative Spirit: An interest in being part of a professional community dedicated to excellence and mutual support. Why Partner with Mentalzon? - Complete Clinical Independence: You are the expert. We provide the connection, but your clinical judgment, therapeutic style, and practice policies remain entirely your own. - Financial Freedom: 100% of Your Rate: Step away from the demands of insurance panels and billing complexities. You set your rate, and you keep it all. Payments are direct from client to you, with zero commissions. - Practice Without Borders: Offer your services to a wider range of clients within your licensed state(s), reaching individuals who need your specific skills but may live outside your immediate area. - Quality Client Matching: Increase your visibility to individuals who are actively and intentionally seeking a licensed counselor, leading to more aligned and successful therapeutic relationships. Begin Your Journey with Us: - Share Your Story (Apply): Submit your application through our straightforward online portal, creating a profile that reflects your professional background and clinical philosophy. - Verification of Credentials: We will securely review your submitted Master's degree and active state license(s) to ensure community quality and trust. - Tailor Your Public Profile: Once verified, you can customize your public-facing profile, outlining your specialties, availability, and session fees. - Welcome New Clients: With your profile live, you'll be ready to receive inquiries from prospective clients and begin the rewarding work of building your remote practice.
Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None