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  • EXPORT CUSTOMER SERVICE
    EXPORT CUSTOMER SERVICE
    11 days ago
    $20–$26 hourly
    Full-time
    Linden

    The Export Coordinator is responsible for coordinating between customers, CODA warehouse and dispatch personnel to ensure efficient and accurate operational service. This role also involves supporting driver activity and delivery coordination, ensuring timely pickups and deliveries. The ideal candidate will have strong organizational and record-keeping skills, a customer-focused mindset, and the ability to manage multiple priorities in a fast-paced logistics environment. The goal is to ensure smooth operations across all export functions while maintaining a high level of service. Roles and Responsibilities Position responsibilities include, but are not limited to: Perform administrative duties and data entry when receiving export cargo Maintain and update customer inventory records Build and maintain strong relationships with clients Maintain standard operating procedures and customer profiles, including key contacts, special requirements, contract rates, and preferred routing/services/carriers Coordinate and communicate with drivers regarding deliveries, pickups, and scheduling to ensure timely and accurate service Work closely with dispatch and warehouse teams to support daily delivery operations Track freight and monitor shipment status to ensure timely departures and deliveries Process data through company systems and submit shipping information to clients Confirm weekly inventory reports for each client Handle billing for all transactions Respond promptly to customer inquiries related to tracking, tracing, and service issues Identify and report operational problems, discrepancies, or disputes to supervisors Ensure hazardous material shipments are processed in compliance with DOT and OSHA regulations Provide excellent customer service throughout the export process, including timely communication and issue resolution Perform other duties as assigned Qualifications and Education Requirements High School diploma or GED required Bachelor’s Degree preferred but not required Minimum of 2+ years of experience in an office environment 2+ years of experience in an export role 2+ years of experience in the logistics or shipping industry Knowledge of global supply chain processes is a plus Freight Forwarding and/or NVOCC experience strongly preferred Preferred Skills Strong communication and customer service skills Ability to work independently and as part of a team Ability to work under pressure and meet deadlines Strong organizational and multitasking abilities High attention to detail Proactive and forward-thinking mindset Benefits Competitive salary based on experience Health, dental, and vision insurance Paid Time Off 401(k) retirement plan

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  • Test & Inspection Sales Representative
    Test & Inspection Sales Representative
    1 day ago
    Full-time
    West Caldwell

    Company Description Newark Fire Sprinkler Corp. provides comprehensive fire protection services for a wide range of public and private projects, including homes, businesses, government offices, and other residential and commercial facilities. The company is fully licensed, bonded, and insured to deliver system design, sales, installation, inspection, maintenance, and repair. Each technician is NICET certified, reflecting a strong commitment to technical expertise and industry standards. With years of specialized experience, Newark Fire Sprinkler Corp. offers reliable, professional fire protection solutions for both new systems and existing equipment.Role Description The Test & Inspection Sales Representative is a full-time, on-site role based in West Caldwell, NJ. This position is responsible for identifying and developing new inspection and testing opportunities, building relationships with property owners, facility managers, and contractors, and promoting the company’s fire protection services. Day-to-day tasks include conducting site visits, preparing proposals and quotes, following up on leads, and managing a sales pipeline from prospecting through closing. The representative collaborates closely with technical and operations teams to schedule inspections, ensure service quality, and support compliance with relevant fire codes and regulations. The role involves regular client communication, record keeping in CRM tools, and participation in local networking or industry events to expand market presence.Qualifications Sales and customer relationship skills, including prospecting, consultative selling, and account management. Knowledge of fire protection systems, inspections, and testing processes, or a strong willingness to learn technical aspects of the industry. Communication and presentation skills, with the ability to explain services, proposals, and code requirements clearly to diverse stakeholders. Organizational and time management skills to handle multiple accounts, site visits, and follow-up activities efficiently. Basic proficiency with CRM software, email, and office productivity tools for tracking leads, opportunities, and documentation. Ability to work on-site in Newark, NJ, including travel to customer locations in the surrounding area. Prior experience in B2B sales, construction, building services, or life safety industries is preferred but not required. High school diploma or equivalent required; additional education or relevant certifications in sales or fire protection are a plus.

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