Insurance customer service jobs in New York, NYCreate job alerts

Responsibilities: - Safely transport passengers to designated locations in a timely fashion - Follow traffic laws and maintain a clean driving record - Adhere to company policies and procedures for vehicle maintenance and inspection - Provide excellent customer service to passengers or clients - Assist with loading and unloading of passengers as needed - Plan and follow designated routes or schedules Punctuality and customer care is our top priority. Experience: - Previous experience as a driver in one or more of the following areas is preferred: - Paratransit - Taxi driver Requirements: - Valid driver's license with a clean driving record - Current TLC license not due to expire in the next 3 months - Operating a TLC registered vehicle or ability to rent a TLC vehicle - Excellent communication and customer service skills - Strong attention to detail and ability to follow directions - Physical stamina to sit, stand, and drive for extended periods of time Benefits: - Flexible schedule If you have the necessary skills and experience for this position, we would love to hear from you. Please submit your resume highlighting your relevant experience or give us a call! Please be advised that remuneration is determined based on the successful completion of assigned trips on a weekly basis. Job Type: Contract Pay: $700.00 - $2,500.00 per week Benefits: Dental insurance Health insurance Vision insurance Schedule: Choose your own hours Day shift Evening shift Monday to Friday Morning shift No nights Weekends as needed Supplemental Pay: Bonus opportunities Work Location: On the road

**We are having a Open House Wednesday 02/05/25. Bring Contact Info for 2 REFERENCES ** Become part of Heart to Heart Home Care's extraordinary team of caring professionals. H2H is seeking an energized, professional individual with great customer skills and attitude. We're looking for friendly, outgoing, and responsible individuals that demonstrate exceptional customer service skills. Positions Available: Office Support (Spanish required) Quality Control Coordinator (Spanish required) Clinical Coordinator (Spanish required) Responsibilities: Provide excellent customer service by answering and routing phone calls. Ability and willingness to accept telephone a high volume of calls. Maintains a professional attitude and appearance. Perform a variety of clerical and data entry tasks and all other duties as assigned. Assure all documentation like records, data, and forms are entered into the necessary systems. Ability to identify and resolve arising issues HHA Exchange experience a + but not required! Requirements: Must be fluent in conversational Spanish. Superior customer service and strong communication skills (written & verbal). Familiarity and knowledgeable with Office, Word, Excel Excellent communication skills, both verbal and written Must be comfortable speaking on the phone and a handling high volume of calls Great personality, positive attitude and highly responsible Excellent attendance and punctuality. Job Type: Full-time What we offer : Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Job Type: Full-time Pay: $18.00 - $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: Monday to Friday Language: Spanish (Required) English (Required) Work Location: In person

Job description Job Summary We are seeking a motivated and customer-oriented Retail Sales Associate to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and ensuring a positive shopping experience. This role requires strong communication skills, a knack for upselling products, and the ability to handle cash transactions accurately. Duties Greet customers warmly and assist them in locating products within the store. Utilize retail math skills to provide accurate pricing information and process transactions efficiently at the POS system. Demonstrate products through engaging product demos to enhance customer understanding and encourage sales. Implement upselling techniques to maximize sales opportunities while maintaining a high level of customer satisfaction. Handle cash transactions with precision, ensuring accurate cash handling and maintaining the integrity of the cash register. Supervise junior staff members as needed, providing guidance on best practices in customer service and sales techniques. Maintain cleanliness and organization of the sales floor, ensuring that merchandise is well-displayed and stocked. Communicate effectively with team members and management to ensure smooth operations within the store environment. Requirements Strong basic math skills for handling transactions and inventory management. Excellent communication skills to interact positively with customers and team members. Ability to work in a fast-paced environment while maintaining attention to detail. Experience with cash handling procedures is an asset. A proactive approach to upselling and promoting store products is highly valued. Join our team as a Retail Sales Associate where you can grow your skills in a supportive environment while delivering outstanding service to our customers! Job Type: Full-time Pay: $19.00 - $21.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Shift: 8 hour shift Application Question(s): What attracted you to this job in particular? Are you comfortable with different POS Systems and how comfortable are you learning a new system? Tell me about a time you worked with a challenging customer and how you sorted out the situation. What did they want and what did you do to help them? Experience: Sales: 3 years (Required) Ability to Commute: New York, NY 10025 (Required) Work Location: In person

Office Clerk Position - Full Time Join our growing team as a bilingual office clerk. This role combines administrative support with customer service in our local office. Key Requirements: - Fluent in Spanish and English (written and verbal) - Proficiency in Microsoft Office Suite and data entry - Strong customer service and communication skills - Prior office experience preferred Responsibilities: - Process customer data and maintain accurate records - Handle bilingual phone calls and customer inquiries - Perform general office duties including filing and document management - Support staff with administrative tasks Benefits: - Competitive hourly wage - Health insurance - Paid time off - 401(k) plan Location: College Point ,New York

This position is responsible for assisting a multi faceted and flourishing company in the successful operation of their day-to-day business and growth. PLEASE DO NOT REPLY IF YOU DO NOT HAVE CHECKABLE REFERENCES FROM AN OFFICE BASED BUSINESS IN THE PAST YEAR! This role is responsible for communicating direction, helping and follow-up on policies, procedures and assigned projects as directed. The position will be responsible for managing multiple administrative functions related to executive support, coordinating meetings, and will collaborate on special projects and assignments as needed. He/she will be responsible for confidential and time sensitive material in an environment where professionalism, competence, communication skills and confidentiality are of paramount importance. Come join an organization that personifies excellence and continually strives to provide world-class customer service to our valuable customers. Consider becoming a member of our team! This person must have the ability to interact with everyone in a fast-paced environment, sometimes under pressure while remaining flexible, proactive, resourceful and efficient. The person must have the highest levels of professionalism and confidentiality. We are looking for the services of an achievement-oriented, career-minded Administrative Assistant to effectively support a growing company. Candidate should be a self starter and highly motivated to provide excellent work product. Must be flexible and willing to “wear many hats” at any time for a small office environment. Primary duties include: Office Administration Office administration experience preferred in a telecom or IT related field. Communicate and handle incoming and outgoing communication. Assist with preparation of presentation material. Review and summarize various reports and documents. Prioritize multiple projects and initiatives simultaneously. Arrange travel schedules and reservations for management as needed. Must possess strong written and verbal communication skills Must be detail oriented. Independently and proactively prioritize and handle multiple responsibilities. Highest of proficiency at Microsoft Office, Smartsheet, CRM, all Social Media portals and tools, including Excel, Word, PowerPoint, Outlook Maintain Executive calendars including scheduling all travel, meetings, setting up conference calls, etc.; Prepare board presentations and minutes for distribution to members and investors. Establish accessible and supportive relationships with auditors, project managers, remote support consultants. Develop and prepare spreadsheets, PowerPoint presentations, and other documents as required. Prepare routine and advanced correspondence including letters, memoranda, and reports; Resolve problems and make recommendations related to administrative functions; Perform general office duties such as ordering supplies, office staff PTO calendars, general office cleanliness, processes High energy individual with self-direction, discretion and strong work ethic; Demonstrated ability to work collaboratively and in a team-oriented environment; Outstanding verbal, interpersonal and written communication skills; Proven track record of time-management, multi-tasking and meeting tight deadlines Qualified candidates will have significant experience in a similar role, with a reputation for maintaining confidentiality, using discretion and good judgment. Excellent computer skills, a high attention to detail in all written and verbal correspondence, and a high level of professionalism are required. Office Management SOPs Administrative Assistant/CSR The CSR handles customer inquiries, issues, and support requests, ensuring positive customer experiences. Primary Responsibilities: Client Support: Handle incoming client calls, emails, and chat requests. Troubleshoot and resolve issues related to telecom services and IT systems. Ticketing System: Create and manage service tickets, ensuring they are properly categorized and escalated if necessary. Follow up on tickets to ensure timely resolution. Product/Service Knowledge: Maintain up-to-date knowledge on company products, services, and troubleshooting procedures. Provide customers with clear instructions, support materials, and service updates. Customer Relationship Management: Ensure customer satisfaction by being empathetic, proactive, and communicative. Track customer feedback and suggest improvements to services or processes. Escalation Handling: Escalate unresolved issues to the appropriate department or technician. Ensure escalations are tracked and handled promptly. Key Tools: Revio, HubSpot, MS Teams, Misc Sales tool The Administrative Assistant’s primary goal is to ensure efficiency, organization, and effective communication, handling a variety of tasks across different industries (technology and construction). General Responsibilities: Calendar Management: Organize and maintain the CEO’s calendar, ensuring that all meetings, deadlines, and appointments are aligned with priorities. ** Communication Management:** Serve as the point of contact between the CEO and employees, clients, partners, and stakeholders. ** Document Preparation & Filing:** Prepare reports, presentations, and other documents as required by the CEO. Maintain organized digital and physical filing systems. ** Travel Coordination:** Organize travel plans, including flights, accommodations, and itineraries. Meeting Support: Prepare meeting agendas, take notes, and ensure follow-ups. ** Project Management Assistance:** Coordinating with Project Manager to maintain calendar and ensure all projects are on time and all tasks are communicated properly. ** Financial & Expense Tracking:** Assist with keeping receipts and expenses up to date working with company accountant. ** Confidentiality & Discretion:** Maintain confidentiality and exercise discretion in handling sensitive information. Job Type: Full-time ** Pay:** $46,500-52,500K per year Benefits: 401(k) Dental insurance Life insurance Paid time off Professional development Referral program Schedule: Start time 7 am ceo call 8:30-5:30 in office Monday to Friday Experience: Administration (2+years experience) Ability to Relocate: New York, NY 10018: Relocate before starting work (Required) Work Location: In person

Nan Xiang Xiao Long Bao has been selected as Michelin-recommended Shanghainese food for 9 consecutive years since 2007 and has been featured on various media and websites such as New York Magazine, Eater, Gothamist, Grub Street, Serious Eats and many more as “The City’s Best Soup Dumplings”. We are seeking a friendly and efficient Host/Cashier to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring they feel welcomed and valued. Your responsibilities will include managing guest seating, taking orders, and processing payments while providing exceptional customer service in a fast-paced environment. If you have a passion for hospitality and enjoy working with people, this is the perfect opportunity for you. Responsibilities Greet guests warmly upon arrival and manage their seating arrangements. Provide menus and explain daily specials to guests. Take food and beverage orders accurately and efficiently. Process transactions using POS system, ensuring accuracy in billing. Address guest inquiries and provide assistance as needed to enhance their dining experience. Maintain cleanliness and organization of the front-of-house area. Collaborate with kitchen staff to ensure timely service of orders. Handle guest complaints professionally, striving for resolution to ensure satisfaction. Skills Previous experience in a restaurant or hotel setting is preferred. Strong guest relations skills with a focus on customer service excellence. Excellent phone etiquette for handling reservations and inquiries. Familiarity with POS or similar point-of-sale systems is a plus. Ability to work in a fast-paced environment while maintaining attention to detail. Strong communication skills and a friendly demeanor are essential for success in this role. A background in food service or hospitality will be beneficial but is not required. Join us as we create memorable experiences for our guests! Bilingual in Chinese and English is preferred Please contact us with your work availability Job Types: Full-time Pay: $15.00 - $20.00 per hour Benefits: Employee discount Flexible schedule Health insurance Job Type: Full-time Pay: $17.00 - $20.00 per hour Shift: Day shift Evening shift Morning shift Night shift Ability to Commute: Flushing, NY 11354 (Required) Ability to Relocate: Flushing, NY 11354: Relocate before starting work (Required) Work Location: In person

Join Our Winning Team – We’re Looking for Driven, Ambitious, and Competitive Talent! Are you motivated to succeed, self-driven, and thrive in a dynamic environment? If you are excited by fast-paced, goal-oriented work, we want YOU! Our mission is to help protect families while empowering you to achieve your own financial success. NO CUBICLES. NO BORING OFFICE JOBS. We are a supplemental benefits company, providing permanent benefits to union members and other clients at their request. With just a smartphone and laptop, you can work 100% virtually! About Us: The Jason Bratin Group, contracted with Globe Life AIL/NILICO Division, focuses on helping blue-collar Americans secure their assets. With offices nationwide and growing, we provide a career path with unlimited income potential and lifetime residuals. Recognized as a Top Workplace for 10 years in a row, we prioritize leadership, a supportive system, and the well-being of the families we serve. Role Overview: As a Salesperson with the Jason Bratin Group, representing Globe Life AIL/NILICO, you will work with clients to promote financial products, build strong relationships, and help protect their financial futures. This is a fast-paced sales environment where success is rewarded. What We’re Looking For: • Excellent communication and interpersonal skills • Strong negotiation and persuasion abilities • Self-motivated with a passion for hitting targets • Ability to work independently and remotely • Prior sales or customer service experience is a plus • Knowledge of financial products or insurance is beneficial Why Work With Us? • Leads provided weekly—no cold calling • Strong partnerships with labor unions and associations • Comprehensive training and ongoing support • Weekly pay with residual income opportunities • Clear path to leadership and career growth • Exciting contests and rewards, including cash bonuses, trips, and more • Remote work opportunities across the U.S. Endorsed by the Los Angeles Lakers, Dallas Cowboys, Texas Rangers, and FC Dallas! Apply today and take the next step in building a rewarding career with us, while making a difference in the lives of others.

Full job description ```Duties``` - Conduct sales activities and achieve sales targets - Build and maintain relationships with customers - Provide excellent customer service and address customer inquiries and concerns - Demonstrate product knowledge and effectively communicate product features and benefits - Process sales transactions accurately and efficiently - Maintain a clean and organized sales area ```Requirements``` - Previous experience in retail sales is preferred - Knowledge of anatomy, physiology, and medical coding systems is a plus - Familiarity with ophthalmology products is an advantage - Strong communication and interpersonal skills - Ability to work well in a team environment - Excellent problem-solving skills - Basic math skills for retail transactions Note: Aseptic technique, vital signs, and laboratory skills are not relevant to this sales position. Job Types: Full-time, Part-time Pay: From $20.00 per hour Expected hours: No less than 16 per week Benefits: Employee discount Health insurance Paid time off Retirement plan Schedule: 8 hour shift Monday to Friday Weekends as needed Supplemental pay types: Bonus opportunities Work Location: In person

Job Summary We are looking for full-time Prepared Foods Team Members who enjoy working with the public and have friendly, outgoing personalities to join our growing team. The ideal candidate has a passion for food and is dedicated to providing exceptional customer service. They must be a team player who is able to multitask in a fast-paced environment. We open early and close late, so applicants must be able to work appropriate shifts, as well as weekend days and most holidays. Because we are a growing company, we can offer opportunities for advancement at every level. Salary and compensation are commensurate with experience. Responsibilities and Duties Provide exceptional customer service and selling in the Prepared Foods Department Display working knowledge of all items within the department Be knowledgeable in Bulk Foods, Salads, and Pre-Pack items Use of scale, wrapping, and labeling equipment Follow proper product handling requirements Comply with all company policies and procedures Comply with all state inspection requirements Maintain proper sanitation procedures Qualifications and Skills Previous experience in food industry Positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately Capable of standing for long periods of time Must be able to lift an average of 50 pounds of more, in a safe manner Benefits Benefits available after 3 months Job Type: Full-time Job Type: Full-time Pay: $16.00 - $17.50 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift: 8 hour shift Education: High school or equivalent (Preferred) Experience: Deli Department: 1 year (Required) Work Location: In person

Job Role Summary In this role, you will be responsible for providing administrative support to the accounting department and assisting with various accounts receivable tasks. You will work closely with the Financial Operations Manager & the Assistant Accounting Manager and other team members to ensure accurate and efficient processing of financial documents. Accounts Receivable Responsibilities - Meet with Accounting Manager for daily check-in meetings - Develop reports for the Financial Operations Manager. - Monitor the AR inboxes for work order/quotes requests & create work orders/quotes - Update withdrawn Work Orders on Pending POs and internal Master Spreadsheets - Add Work Orders/Quotes created same day to Master, Pending POs, and SEWA spreadsheets - Create Backups of the Master spreadsheet - Updated MhelpDesk & Tracking Spreadsheets Communication & Administrative Responsibilities - Complete Daily Report by end of the business day - Communicate with the Department of Educations and Schools to obtain information about pending PO, and make notes about each call. - Communicate via email to BMs about PO request & expediting PO package - Communicate weekly via Email to BPW Field Coordinator about any Pending Accounting Action Items - Attend Weekly Accounting Team Meetings - Email new Work Orders/Quotes to Field Coordinators & BPW CEO Dave - Follow up on all out of state and expansions contracts, invoices & payments, & update spreadsheet notes - Conduct invoice certification calls and update notes per call - Conduct calls to VH for payment status within 30 days from the first email - Revise Work Orders for Brain Power Wellness services - Billing Responsibilities - Email Borough APs and, when needed, send email escalations. - Create invoice packets and email invoices to schools - Check SIS folder for newly updated SIS & process - Update billables - Correct summary discrepancies (Billing & SIS) - Withdraw Work Orders as needed. - Send Withdrawn Work Orders email to Field Coordinators & BPW CEO SEWA Responsibilities - Create SEWA Quotes per request - Add SEWA work orders to "SEWA Delivery Slip/DocuSign/Invoice" when work order is created - Assist in the process of collected signatures for PO’s using DocuSign. Follow-up when DocuSign has not been received in 3 days, and label the action item escalated. - Create a request for a payment packet and email to the school. Requirements: BA/BS degree required with a Business Management major preferred but not necessary Minimum 1 years accounts receivable experience required in a business operations environment Proficient with Microsoft Excel Excellent Customer Service, relationship building and proactive communication skills Ability to work and problem solve independently Job Type: Full-time Pay: $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid sick time Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Application Question(s): How will this role help you grow as person or in your career? Education: Bachelor's (Required) Work Location: Remote

Are you a customer-service pro fluent in English and Mandarin (Cantonese is a plus)? We're seeking a bilingual Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $35,000-$45,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English and Mandarin (Cantonese is a bonus). Strong verbal and written communication skills.

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. This role is essential in ensuring the smooth operation of our office by providing administrative support to various departments. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently. If you are proactive, adaptable, and enjoy working in a dynamic environment, we encourage you to apply. Responsibilities Answer and direct phone calls with professionalism and courtesy, ensuring excellent phone etiquette. Manage front desk operations, greeting visitors and providing them with necessary information. Perform clerical duties including filing, data entry, and maintaining organized records. Utilize computer literacy to manage office software and databases effectively. Assist in scheduling appointments and coordinating meetings for staff members. Provide customer support by addressing inquiries and resolving issues promptly. Support dental receptionist functions as needed, including patient check-ins and appointment confirmations. Collaborate with team members to streamline administrative processes and improve efficiency. Qualifications Proven experience in an administrative role or similar position is preferred. Strong clerical skills with attention to detail and accuracy in data entry tasks. Excellent verbal and written communication skills; bilingual candidates are a plus. Proficiency in computer applications such as Microsoft Office Suite (Word, Excel, Outlook). Ability to handle multiple tasks simultaneously while maintaining a high level of professionalism. Previous experience in a front desk or customer support role is advantageous. A positive attitude and the ability to work well both independently and as part of a team. If you are looking for an opportunity to contribute to a thriving organization while developing your skills in a supportive environment, we would love to hear from you. Job Type: Full-time Pay: $16.00 - $22.04 per hour Expected hours: 20 – 40 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Schedule: 4 hour shift 8 hour shift No nights No weekends Experience: Customer service: 3 years (Required) Ability to Commute: Brooklyn, NY 11229 (Required) Ability to Relocate: Brooklyn, NY 11229: Relocate before starting work (Required) Work Location: In person

Title: Medical Office Receptionist. Hours: 43 hours per week / 35 hours per week. Compensation: $20 per hour (W2). Must have ability to pay taxes. Position Overview: We are seeking 2 full-time Korean and English speaking medical office secretaries to join our Ophthalmology practice. Seeking an intelligent, responsible, detail-oriented person to join our private Ophthalmology practice. No prior experience necessary. On the job training will be provided. The ideal candidate should have excellent communication skills, attention to detail, and a strong ability to multitask in several different job roles. Job roles will be decided at a later date. Possible Key Responsibilities: - Patient Interaction: Greet and check-in patients, ensuring a warm and professional first impression. Provide assistance with initial paperwork and guide patients through the check-in process. - Customer Service: Address patient inquiries and concerns, both in person and over the phone, in a professional and empathetic manner. Facilitate communication between patients and medical staff, ensuring clarity and satisfaction. - Appointment Scheduling: Efficiently manage the scheduling of patient appointments, coordinating with medical staff to optimize the practice’s schedule and accommodate patient needs. - Records Management: Maintain accurate and up-to-date patient and medical records, ensuring confidentiality and compliance with HIPAA regulations. Manage electronic and physical files, organizing them for easy access and retrieval. - Administrative Support: Provide general administrative support to office staff, including filing, data entry, and managing office supplies. Assist in various clerical tasks to ensure the smooth operation of the office. - Check patient’s insurance eligibility, prior authorization and referrals online. - Review, send and start prior authorization for medications online. - Responsible to book eye surgeries and to carefully follow thru to its completion. - Help with medical billing inquires and completion of daily medical billing needs. Qualifications: - High school diploma or equivalent. - Prior experience in a medical office or customer service role is preferred. - Strong interpersonal and communication skills. - Ability to work independently and as part of a team. - Proficiency in basic computer skills, including basic familiarity with scheduling software and electronic medical records (EMR) systems. - Detail-oriented with strong organizational skills. ** Benefits:** - 40 hours Personal Time Off - 2 weeks vacation time after full 1 year employment. - Friendly and kind office environment.