Intake coordinator jobs in Hicksville, New YorkCreate job alerts

Job DescriptionSalary: Job description: Overview The Case Coordinator is responsible for staffing ABA therapists with appropriate clients, building and managing schedules, and ensuring efficient and effective service delivery. This position is a key part of our operations team and works closely with clients, therapists, and clinical supervisors to ensure all sessions are covered and scheduled appropriately. Duties • Match ABA therapists to new and existing clients based on availability, location, language, and clinical needs, • Create and maintain weekly schedules for therapists and clients, • Coordinate with BCBAs and families to ensure client service hours are fulfilled, • Monitor therapist availability and caseload capacity, • Adjust schedules promptly in case of cancellations, time-off requests, or other changes, • Track authorization hours and ensure hours are used before expiration, • Communicate professionally with staff and families to resolve scheduling issues, • Update data in scheduling software or case management platforms, • Support intake team with client onboarding as needed Qualifications • High school diploma or equivalent, • 1+ years of administrative, scheduling, or coordination experience, • Excellent communication and organizational skills, • Comfort working in a fast-paced environment with frequent changes, • Strong attention to detail, • Tech savvy able to work with scheduling systems and spreadsheets This position requires a compassionate individual dedicated to making a positive impact on the lives of others through effective case coordination. Job Type: Full-time Benefits: • 401(k) matching, • Health insurance, • Paid time off, • Referral program Work Location: In person

Job DescriptionSalary: $24-$26 Job description: Case Coordinator (ABA Therapy)LTE Care Plus | Melville, NY Help us bring quality care to children who need it most. At LTE Care Plus, our Case Coordinators are the engine behind great therapy. You are the person who ensures the right therapist is matched with the right child, that no authorized hours go to waste, and that families never have to wonder whether their child's session is covered. If you love solving puzzles, keeping things organized, speak Spanish, and knowing your work directly improves a child's life, this role is for you. What you'll do • Match ABA therapists to new and existing clients based on availability, location, language, and clinical needs, • Build and maintain weekly schedules for therapists and clients, • Partner with BCBAs and families to make sure every client's service hours are fulfilled, • Keep a pulse on therapist availability and caseload capacity, • Move quickly to adjust schedules when cancellations, time-off requests, or other changes come up, • Track authorization hours and make sure they are used before they expire, • Communicate clearly and professionally with staff and families to resolve scheduling issues, • Keep data accurate in our scheduling and case management systems, • Support the intake team with client onboarding as needed What you bring • High school diploma or equivalent, • 1+ years of administrative, scheduling, or coordination experience, • Strong communication and organizational skills, • Comfort thriving in a fast-paced environment where plans change often, • Sharp attention to detail, • Tech-savvy, with the ability to pick up scheduling systems and work confidently in spreadsheets, • Spanish speaking Why you'll love working here • Your work has real impact. Every schedule you build helps a child get the care they need, • Competitive pay: $24-$26, • A collaborative team that backs each other up Ready to make an impact? Apply today and help us deliver care with purpose. We would love to meet you. Job Type: Full-time Benefits: • 401(k) matching, • Health insurance, • Paid time off, • Referral program Work Location: In person

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease by translating scientific research into high-quality, medically tailored food solutions. Our evidence-based approach brings together clinical nutrition and culinary innovation to improve access, reduce health disparities, and support patients managing chronic conditions. By joining our team, you will play a critical role in advancing Food as Medicine initiatives under New York’s Section 1115 Medicaid Waiver program—supporting members with unmet nutrition and social care needs. Role Overview Epicured is seeking a Social Care Coordinator (Remote) to support Medicaid members through referral coordination, screening, and care navigation services within the Social Care Network (SCN). Reporting to the SVP of Customer Service, this role is responsible for managing high-volume inbound and outbound call center activity, coordinating referrals, supporting member assessments, and ensuring seamless engagement in Epicured’s nutrition services. This position is ideal for someone who thrives in a fast-paced environment, enjoys helping people navigate healthcare services, and is detail-oriented with strong communication skills. Key Responsibilities Manage inbound and outbound member communications within a virtual Five9 contact center environment (phone and email) in accordance with established service levels and quality standards Conduct referral intake and eligibility screening aligned with NYS 1115 Waiver and DOH guidelines Schedule and support completion of non-clinical assessments and ensure timely follow-up Provide navigation to medically tailored nutrition services and other HRSN supports Coordinate referrals across internal teams and external community-based organizations (CBOs) and Social Care Network (SCN) partners Maintain accurate, timely, and compliant documentation within the SCN platform and internal systems Support closed-loop referral processes, including tracking, follow-up, and confirmation of service delivery Respond to member inquiries related to services, participation, and billing coordination Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy, compliance, and documentation standards Qualifications High school diploma or GED equivalent required; associate’s or bachelor’s degree preferred. Experience working in a virtual contact center environment (Five9 preferred) Familiarity with NYS Medicaid, Social Care Networks (SCNs), and HRSN frameworks preferred Strong communication, documentation, and organizational skills Ability to manage high-volume interactions in a compliance-driven environment Bilingual (English/Spanish) preferred Preferred Qualifications Experience in healthcare, care coordination, or patient navigation. Language skills preferred (Spanish, French, Hindi, Georgian, Cantonese, or Mandarin Chinese). Familiarity with Medicaid programs, social determinants of health (SDOH), or Section 1115 Waiver initiatives. Priority will be given to applicants with a Community Health Worker or Licensed Clinical Social Worker qualification. Compensation & Benefits Hourly Rate: $20.00–$22.00/hour (based on experience) Benefits include: Health, Dental, and Vision Insurance 401(k) Paid Time Off (PTO) Employee meal discounts Professional growth opportunities within Epicured’s expanding healthcare engagement team Equal Employment Opportunity Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please feel free to email careers@getepicured.com.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Vision insurance Healthcare Credentialing & Front Office Coordinator Benefits / Perks • Flexible schedule, • Great family-style work environment, • 401(k) with employer match, • Health, dental, and vision benefits available, • Career advancement opportunities, • Opportunity to grow into a front office management role Job Summary We are a growing, family-style speech and occupational therapy practice that has been a trusted part of the community for over 20 years. As we continue to expand our insurance-based services, we are looking for a dedicated Healthcare Credentialing & Front Office Coordinator to join our team. This position will focus heavily on provider credentialing, insurance enrollment, payer follow-up, and maintaining accurate credentialing records. The role will also support our front office team with insurance intake, eligibility verification, scheduling support, and overflow administrative responsibilities. For the right candidate, this role has the potential to grow into a larger leadership position within the front office as the practice continues to expand. Responsibilities • Maintain accurate records of provider credentials, licenses, insurance enrollments, and payer approvals, • Track expiration dates for provider licenses, credentials, CAQH profiles, and required documentation, • Organize and maintain copies of all provider licenses, certifications, and credentialing documents, • Complete and submit new credentialing and re-credentialing applications, • Follow up with insurance companies regarding credentialing status, missing documentation, approvals, and effective dates, • Assist with insurance intake for new clients, including collecting insurance information and verifying benefits, • Help identify and resolve credentialing or payer enrollment issues that may delay billing or payment, • Maintain a high level of confidentiality with provider, client, and insurance information, • Support the front office with overflow responsibilities, including phones, scheduling, client communication, and administrative tasks, • Work closely with ownership, billing staff, and the front office team to improve systems and processes Qualifications, • Experience with healthcare credentialing, payer enrollment, and insurance follow-up required, • Experience with claims, eligibility, or provider enrollment for insurance plans such as Anthem Blue Cross Blue Shield, United Healthcare, Aetna, Cigna, EmblemHealth, GHI, 1199, Northwell Health, and similar payers strongly preferred, • Knowledge of healthcare credentialing and licensing requirements preferred, • Strong attention to detail and ability to track multiple deadlines, • Excellent organizational and follow-up skills, • Experience using Microsoft Excel and general office software, • Ability to multitask in a busy healthcare office environment, • Ability to work independently while also supporting a team, • Strong communication skills, both written and verbal, • Professional, dependable, and able to handle confidential information appropriately Ideal Candidate The ideal candidate is someone who understands that credentialing is not just paperwork — it directly affects whether providers can see clients, whether claims can be paid, and whether the practice can grow. We are looking for someone who is organized, detail-oriented, proactive, and comfortable following up with insurance companies until issues are resolved. This is a great opportunity for someone who wants to become an important part of a growing healthcare practice and potentially move into a larger front office leadership role over time.

The Private Pay Intake Coordinator is responsible for managing the intake process for prospective private pay clients and families, from initial inquiry through service initiation. Private Pay Intake Coordinator. Private Pay Intake Coordinator Pay: $62,000.

The Intake Coordinator will directly educate a prospective patient through the intake process leading to enrollment with Always Compassionate Home Care. The coordinator's direct job function would allow for a patient to receive the proper care they need and confirm all information about said patient

The Infusion Intake Coordinator will directly educate a prospective patient through the intake process leading to enrollment with Always Compassionate Health.

Job Description Position Summary: The Community Programs Administrative Coordinator provides high-level-administrative and operational support to the Self Direction, Supported Employment, Community Habilitation, Respite and Day Habilitation Department. This position serves as a central coordination point across all community programs, helping ensure efficient operation, accurate documentation, timely communication and regulatory compliance. The role works closely with program directors and coordinators, and leadership to support daily operation, reporting, project coordination, outreach activities and strategic initiatives. Success in this position requires strong organization, attention to detail, discretion, professionalism, and he ability to manage multiple priorities in a fast-paced environment. Responsibilities: • Assist in managing and tracking Employee training to support all Community Program Staff., • Coordinate the collection, review, distribution, and tracking of required documentation for participants, families, staff, and external partners to support timely completion of program and compliance requirements., • Provide comprehensive administrative and operational support., • Support participant intake and administrative processes by maintaining required documentation, and assisting with onboarding activities., • Create staff enrolments and profiles on eVero., • Develop maintain and manager operational reports, Power BI reports, key performance indicators, operational data, and performance metrics to support leadership review, strategic planning, and data driven ecison-making., • Review and submit Electronic Visit Verification compliance records., • Prepare professional correspondences, presentations, meeting materials and organizational communications in support of our initiatives and special projects., • Monitor compliance reports and operational data and tracking outstanding items in a timely matter, • Manage and report on tracking system data for evaluations, training's, and EVV., • Assist with the preparation and distribution of reports, presentations, and other materials for internal team members., • Act as a point of contact between employees, families, external vendors, ensuring effective communication and resolving inquiries or issues., • Assist with onboarding process, which may include scheduling interviews, screening candidates, and coordinating new hire orientations., • Provide support in various projects and initiatives, including data reports, family presentations and workshops., • Collaborate with cross-functional teams and departments to ensure smooth operations and promote a positive working environment., • Participate in the compliance with all pertinent government regulations, policies, procedures, and operating standards., • Actively engage in departmental meetings as needed., • Implement quality improvement process for program services and administrative functions., • Provide administrative and logistical support for program initiatives, resource fairs, open houses, meetings, and other events that promote internal and external partnership. Qualifications: Bachelor’s degree preferred. Minimum 3 years in administrative experience. Proficient in computer programs such as Word/Excel/PowerPoint Working Knowledge of OPWDD services and supports. Excellent written, communication and inter-personal skills Must have the ability to self-initiate, organize, and problem solve tasks. Must be able to manage multiple assigned tasks and meet deadlines. Key Success Factors: Maintain accurate records and follow up consistently on required documentation and ouitstanding items. Communicates clearly and professioonally with internal teams, participants, clientrs, customers, staff, familes, internal partners, referrals, and external partners. Uses data and reporting tools to support operational visibility, compliance, and continuous improvement. Demonstrates discretion, sounds judgement, and responsiveness when handling sensitive information and completing priorities. Monday-Friday 9am-5pm

Job DescriptionMedical Receptionist – Bilingual (Spanish) Location: 475 Front Street, Hempstead, NY 11550 Employment Type: Full-Time or Part-Time Pay: $22.00–$30.00 per hour, based on experience Established multi-specialty medical practice providing Primary Care, Physical Therapy, and Chiropractic services is seeking an experienced bilingual Medical Front Desk Receptionist. The ideal candidate is professional, dependable, organized, and comfortable working in a fast-paced environment. Experience with insurance verification, authorizations, workers' compensation, no-fault cases, scheduling, and high-volume phone calls is strongly preferred. • Insurance Verification, • Authorizations, • Workers' Compensation, • No-Fault, • Physical Therapy, • Practice Fusion and ChiroTouch software, • Bilingual Spanish Responsibilities: • New patient intake and registration., • Schedule, confirm, and reschedule appointments., • Maintain physician and physical therapy schedules., • Answer and manage multi-line phone systems., • Insurance verification and authorizations., • Verify Workers' Compensation, No-Fault, and major medical insurance eligibility., • Enter patient demographics, reports, and documentation into EMR software., • Collect copays and update patient information., • Assist providers with patient flow and administrative support as needed., • Maintain a warm, professional, and positive experience for patients. Requirements: • Minimum 1 year of medical office experience., • Fluent in English and Spanish., • Strong computer and customer service skills., • Medical terminology knowledge., • Ability to manage patient volume and multitask efficiently., • Experience as a medical receptionist, patient coordinator, front desk receptionist, or medical assistant preferred. Schedule: • Monday through Thursday – Full Days, • Friday – Possible Half Day (9:00 AM–1:00 PM) What We Offer: • Established multi-specialty practice, • Stable schedule, • Growth opportunities, • Friendly team environment, • Competitive compensation based on experience Please submit your resume and include your availability. Work Location: Hempstead and Lindenhurst, NY (In Person)

Job Description POSITION SUMMARY The Home Care Coordinator / Scheduler is a key member of the Rehoboth Elderly Care and Companionship team, responsible for coordinating and scheduling all home care services for our elderly clients. This role serves as the operational hub between clients, caregivers, and management — ensuring that every client receives the right care, from the right caregiver, at the right time. The ideal candidate is organized, compassionate, and thrives in a fast-paced environment where they can make a meaningful difference in the lives of seniors and their families. KEY RESPONSIBILITIES Scheduling & Coordination • Build, manage, and maintain caregiver schedules to ensure full and timely coverage for all client visits, • Match caregivers to clients based on skills, personality, availability, and geographic proximity, • Promptly fill open shifts due to call-outs, emergencies, or last-minute cancellations, • Monitor and update schedules in real time using scheduling software; communicate changes immediately to caregivers and clients, • Coordinate transportation needs and travel routes for caregivers as required Client & Family Relations • Serve as the primary point of contact for clients and family members regarding scheduling, care plans, and service updates, • Conduct intake calls and in-home assessments to gather client preferences and care requirements, • Respond to client concerns, complaints, and service change requests with professionalism and urgency, • Follow up regularly with clients and families to assess satisfaction and address evolving needs Caregiver Management Support • Maintain caregiver availability, credentials, certifications, and compliance records, • Communicate schedules, care plan updates, and client-specific instructions clearly to field staff, • Track caregiver attendance, punctuality, and performance; escalate concerns to management, • Support onboarding of new caregivers by coordinating training schedules and initial placements Administrative & Compliance • Maintain accurate, up-to-date records in the agency's care management and scheduling system, • Verify and process caregiver clock-in/clock-out data; flag discrepancies for payroll processing, • Assist with billing documentation, Medicaid/insurance authorizations, and visit verification as needed, • Ensure adherence to NYS Department of Health regulations, HIPAA, and agency policies, • Prepare and distribute daily, weekly, and monthly scheduling reports for management review, • Participate in an on-call rotation to address after-hours scheduling emergencies. Compensation & Benefits Health benefit contribution 401k with employer matchup Volunteer benefits: Dental and Vision PTO pay, holidays, sick pay, and other.

Sunharbor Manor - Purpose of Your Job Position The primary purpose of your job is to provide each of your assigned residents with routine daily care and services in accordance with the residents assessment and care plan, and as may be directed by your supervisors. Delegation of Authority As a Certified Nursing Assistant you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Job Functions Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position. Duties and Responsibilities Administrative Functions Use the wristband or photo card file to identify residents before administering treatments, serving meals, etc, as necessary. Record all entries on flow sheets, notes, charts, etc, in an informative and description manner. Use only authorized abbreviations established by this facility when recording information. Report all changes in the residents condition to the Nurse Supervisor/ Charge Nurse as son as practical. Report all accidents and incidents you observe on your shift when they occur. Admission, Transfer, and Discharge Functions Ensure that the residents room is ready for receiving the resident. (Bed name, name tags up, admission kit available, etc.) Greet residents and escort them to their rooms. Introduce resident to his/her roommate, if any, other residents and personnel as appropriate Inventory and mark the residents personal possessions as instructed. Store residents clothing Assist residents with packing their personal possessions when they are being transferred to a new room, or being discharged. Transfer the resident to new room, or to the receiving area. Assist with loading/ unloading residents from vehicles as necessary. Personnel Functions Perform all assigned tasks in accordance with our established policies and procedures and as instructed by your supervisors. Follow work assignments, and/ or schedules in completing and performing your assigned tasks. Cooperate with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents. Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the unit and shift. Meet with your shifts nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of service. Report all complaints and grievances made by the resident. Notify the facility when you will be late or absent from work (minimum of two (2) hours prior to scheduled shift). Report any occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals to your supervisor. Personal Nursing Care Functions Participate in and receive nursing report upon reporting for duty. Follow established policies concerning exposure to blood/body fluids. Assist the residents with daily dental and mouth care. (brushing of teeth/dentures, oral hygiene, special mouth care, etc) Assist the residents with bath functions as directed. (bed bath, tub or shower) Give backrubs as requested Assist the residents with dressing/undressing as necessary. Assist the residents with hair care functions. (combing, brushing, shampooing, etc) Assist the residents with nail care. (clipping, trimming, and cleaning the fingers/ toenails) Note: Does not include Diabetic residents Shave male residents daily. Keep female residents hair clean shaven if requested. (facial hair, under arms, legs, etc) Keep residents dry. (Change gowns, linen, etc. if wet or soiled) Change all bed linens. Keep linens tight to avoid wrinkles from forming under the resident. Make beds (occupied and unoccupied) Put extra covers on beds as requested. Position bedfast residents in correct and comfortable position. Assist resident with bowel and bladder functions. (assist to bathroom, offer bedpan/urinal, portable commode, etc) Maintain intake and outtake records as instructed. Keep incontinent residents clean and dry. Check and report bowel movements and character of stools as instructed. Collect specimens as instructed. (urine, sputum, stools, etc) Assist resident in preparing for any medical tests. ( lab work, X-ray, therapy, dental, etc) Assist resident in preparing for activity and social programs. (visitors, parties, religious services) Assist in transporting residents to and from appointments, activities and social programs as necessary. Assist with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc. Assist residents to walk with or without self-help devises as instructed. Perform restorative and rehabilitative procedures as instructed. Change dressings, bandages, binders, etc, as instructed. Provide eye and ear care as instructed. (warm/cold compresses, eye/ear instillation, cleaning eyeglasses/ hearing aides, etc) Assist with the application of non-sterile (moist and dry) warm/cold compresses. Assist in preparing the resident for a physical examination. Weigh and measure residents as instructed. Measure and record temperatures, pulse, and respirations (TPRS), as instructed. Answer resident call bells promptly. Ensure that residents who are unable to call for help are checked frequently. Check each resident routinely to ensure that his/her personal care needs are being met in accordance with his/her wishes. Assist with care of the dying resident. Provide post-mortem care as directed. Observe and report the presence of pressure areas and skin breakdowns to prevent decubitus ulcers (bed sores). Report any injuries of an unknown source, including skin tears. Provide daily indwelling catheter care. Provide daily perineal care. Perform non-sterile (clean) vaginal irrigation/ douches. Assist with the application of slings, elastic bandages, binders, etc. Give tepid sponge baths. Provide daily range of motion exercises. Record data as instructed. Turn bedfast residents at least every two (2) hours. Perform special treatments as instructed. Observe disoriented and comatose residents. Record and report data as instructed. Turn all medications found in residents room/possession over to the supervisor/ charge nurse. Provide residents with reality orientation as instructed. Watch for and report any change in room temperature, ventilation, lighting, etc. Provide nursing ambulation as required and document the same. Food Service Functions Prepare residents for meals (i.e. take to bathroom, wash hands, comb hair, raise bed, position tables, place clothing protector, take to/from dining room, etc. Serve food trays. Assist with feeding as indicated. (i.e. cutting food, feeding, assist in dining room supervision, etc) Assist residents with identifying food arrangements (i.e. informing resident with sight problem of foods that are on his/her tray, location, temperature, etc). Record the residents food/fluid intake. Report changes in the residents eating habits. Keep residents water pitchers clean and filled with fresh water (on each shift), and within easy reach of the resident. Serve between meal and bedtime snacks. Perform after meal care (i.e. remove trays, clean residents hands, face,clothing. Take to bathroom, brush teeth, clean dentures, etc). Check rooms for food articles (i.e. food in proper container, unauthorized food items, etc). Staff Development Attend and participate in scheduled training and educational classes to maintain current certification as a Nursing Assistant. Attend and participate in scheduled orientation programs and activities. Attend and participate in annual OSHA and CDC in-service training programs for hazard communication, TB management, and Blood Borne Pathogens Standard. Attend and participate in advance directive in-service training programs as scheduled. Safety and Sanitation Restrain residents in chair/bed as instructed. Check restrained residents at least every thirty (30) minutes. Release restraints at least every (2) hours for range of motion exercises, taking to bathroom, etc. Maintain a record of restrained residents, the times restraints were released, and how long the restraints were released. Participate in appropriate in-service training programs prior to performing tasks that involve potential exposure to blood/body fluids. Wash hands before and after performing any service for the resident. Keep the nursing call system within easy reach of the resident. Immediately notify Nurse/Supervisor of any resident leaving/missing from the facility. Follow established safety precautions in the performance of all duties. Keep residents personal possessions off the floor and properly stored. Keep floors dry. Report spills immediately. Keep excess supplies and equipment off the floor. Store in designated areas. Wash wheelchairs, walkers, etc, as instructed. Clean, disinfect, and return all resident care equipment to its designated storage area after each use. Perform routine housekeeping duties (i.e. clean bed rails, overhead table, nightstand, etc that relate to nursing care procedures. Before leaving work area for breaks, or at the end of the day, store all tools, equipment, and supplies. Report all hazardous conditions and equipment to the Nurse Supervisor/ Charge Nurse immediately. Report all safety violations. Follow established smoking regulations. Report all violations. Report any communicable or infectious disease to the Director of Nursing Services and/or to the Infection Control Coordinator. Follow established isolation precautions and procedures. Wash hands before entering and after leaving isolation room/area. Follow established procedures in the use and disposal of personal protective equipment. Wear and/or use safety equipment and supplies (e.g. back brace, mechanical lifts, etc) when lifting or moving residents. Report missing/illegible labels and MSDSs to the supervisor. Equipment and Supply Functions Use only equipment you have been trained to use. Operate all equipment in a safe manner. Use only the equipment and supplies necessary to do the job. Do not be wasteful. Report any defective equipment to the Nurse Supervisor/Charge Nurse. Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs. Care Plan Functions Review care plans daily to determine if changes in the residents daily care routine have been made on the care plan. Inform the Nurse Supervisor/Charge Nurse of any changes in the residents plan. Ensure that your notes reflect that the care plan is being followed. Complete the C N A accountability records on a daily basis. Residents Rights Maintain the confidentiality of all residents care information. Ensure that you treat all residents fairly, and with kindness, dignity, and respect. Ensure that all nursing care is provided in privacy. Knock before entering the residents room. Report all grievances and complaints made by the resident to the Nurse Supervisor/ Charge Nurse. Honor the residents refusal of treatment request. Report such requests to your supervisor. Complete the C N A accountability records on a daily basis. Work Conditions You work throughout the nursing service area (i.e. drug rooms, nurse stations, resident rooms, etc.). You move intermittently during working hours. You are subject to frequent interruptions. You are involved with residents, personnel, visitors, government agencies/personnel, etc, under all conditions and circumstances. Are subject to hostile and emotionally upset residents, family members, personnel, and visitors. Communicates with nursing personnel and other department personnel. May be required to work beyond normal working hours, on week-ends and holidays, and in other positions temporarily, when necessary. Are subject to call back during emergency conditions (e.g. severe weather, evacuation, post-disaster, etc). Attends and participates in continuing educational programs. Are subject to injury from falls, burns from equipment, odors, etc, throughout the work day, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants. Are subject to exposure to infectious waste, diseases, conditions, etc, including TB and the AIDS and Hepatitus B viruses. Education Must possess, as a minimum, a 8th grade education. Must be a State Certified Nursing Assistant in accordance with the laws of the State of New York. Specific Requirements Must be able to read, write, speak, and understand the English language. Must possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public. Must possess the ability and willingness to work harmoniously with other personnel. Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents. Must be willing to seek out new methods and principles and be willing to incorporate them into existing nursing practices. Must be able to relate information concerning a resident's condition. Must not pose a direct threat to the health or safety of other individuals in the workplace. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We Manor makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Description:\n\nTHIS IS A UNION POSITION - 1199 GREATER NEW YORK\nPurpose of Your Job Position\nThe primary purpose of your job is to provide each of your assigned residents with routine daily care and services in accordance with the resident’s assessment and care plan, and as may be directed by your supervisors.\n \nDelegation of Authority\nAs a Certified Nursing Assistant you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.\n \nJob Functions\nEvery effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.\n \nDuties and Responsibilities\nAdministrative Functions\n Use the wristband or photo card file to identify residents before administering treatments, serving meals, etc, as necessary.\n Record all entries on flow sheets, notes, charts, etc, in an informative and description manner.\n Use only authorized abbreviations established by this facility when recording information.\n Report all changes in the resident’s condition to the Nurse Supervisor/ Charge Nurse as son as practical.\n Report all accidents and incidents you observe on your shift when they occur.\n \nAdmission, Transfer, and Discharge Functions\n \n Ensure that the resident’s room is ready for receiving the resident.\n (Bed name, name tags up, admission kit available, etc.)\n Greet residents and escort them to their rooms.\n Introduce resident to his/her roommate, if any, other residents and personnel as appropriate\n Inventory and mark the resident’s personal possessions as instructed.\n Store resident’s clothing\n Assist resident’s with packing their personal possessions when they are being transferred to a new room, or being discharged.\n Transfer the resident to new room, or to the receiving area.\n Assist with loading/ unloading resident’s from vehicles as necessary.\n \n \nPersonnel Functions\n \n Perform all assigned tasks in accordance with our established policies and procedures and as instructed by your supervisors.\n Follow work assignments, and/ or schedules in completing and performing your assigned tasks.\n Cooperate with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents.\n Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the unit and shift.\n Meet with your shift’s nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of service.\n Report all complaints and grievances made by the resident.\n Notify the facility when you will be late or absent from work (minimum of two (2) hours prior to scheduled shift).\n Report any occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals to your supervisor.\n \nPersonal Nursing Care Functions\n \n Participate in and receive nursing report upon reporting for duty.\n Follow established policies concerning exposure to blood/body fluids.\n Assist the residents with daily dental and mouth care. (brushing of teeth/dentures, oral hygiene, special mouth care, etc)\n Assist the residents with bath functions as directed. (bed bath, tub or shower)\n Give backrubs as requested\n Assist the residents with dressing/undressing as necessary.\n Assist the residents with hair care functions. (combing, brushing, shampooing, etc)\n Assist the residents with nail care. (clipping, trimming, and cleaning the fingers/ toenails) Note: Does not include Diabetic residents\n Shave male residents daily.\n Keep female resident’s hair clean shaven if requested. (facial hair, under arms, legs, etc)\n Keep resident’s dry. (Change gowns, linen, etc. if wet or soiled)\n Change all bed linens. Keep linens tight to avoid wrinkles from forming under the resident. \n Make beds (occupied and unoccupied)\n Put extra covers on beds as requested.\n Position bedfast residents in correct and comfortable position.\n Assist resident with bowel and bladder functions. (assist to bathroom, offer bedpan/urinal, portable commode, etc)\n Maintain intake and outtake records as instructed.\n Keep incontinent residents clean and dry.\n Check and report bowel movements and character of stools as instructed.\n Collect specimens as instructed. (urine, sputum, stools, etc)\n Assist resident in preparing for any medical tests. ( lab work, X-ray, therapy, dental, etc)\n Assist resident in preparing for activity and social programs. (visitors, parties, religious services)\n Assist in transporting residents to and from appointments, activities and social programs as necessary.\n Assist with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc.\n Assist residents to walk with or without self-help devises as instructed.\n Perform restorative and rehabilitative procedures as instructed.\n Change dressings, bandages, binders, etc, as instructed.\n Provide eye and ear care as instructed.\n (warm/cold compresses, eye/ear instillation, cleaning eyeglasses/ hearing aides, etc)\n Assist with the application of non-sterile (moist and dry) warm/cold compresses.\n Assist in preparing the resident for a physical examination.\n Weigh and measure residents as instructed.\n Measure and record temperatures, pulse, and respirations (TPRS), as instructed.\n Answer resident call bells promptly.\n Ensure that residents who are unable to call for help are checked frequently.\n Check each resident routinely to ensure that his/her personal care needs are being met in accordance with his/her wishes.\n Assist with care of the dying resident.\n Provide post-mortem care as directed.\n Observe and report the presence of pressure areas and skin breakdowns to prevent decubitus ulcers (bed sores).\n Report any injuries of an unknown source, including skin tears.\n Provide daily indwelling catheter care.\n Provide daily perineal care.\n Perform non-sterile (clean) vaginal irrigation/ douches.\n Assist with the application of slings, elastic bandages, binders, etc.\n Give tepid sponge baths.\n Provide daily range of motion exercises. Record data as instructed.\n Turn bedfast residents at least every two (2) hours.\n Perform special treatments as instructed.\n Observe disoriented and comatose residents. Record and report data as instructed.\n Turn all medications found in resident’s room/possession over to the supervisor/ charge nurse.\n Provide residents with reality orientation as instructed.\n Watch for and report any change in room temperature, ventilation, lighting, etc.\n Provide nursing ambulation as required and document the same.\n \n \nFood Service Functions\n Prepare resident’s for meals (i.e. take to bathroom, wash hands, comb hair, raise bed, position tables, place clothing protector, take to/from dining room, etc.\n Serve food trays. Assist with feeding as indicated.\n (i.e. cutting food, feeding, assist in dining room supervision, etc)\n Assist residents with identifying food arrangements (i.e. informing resident with sight problem of foods that are on his/her tray, location, temperature, etc).\n Record the resident’s food/fluid intake. Report changes in the resident’s eating habits.\n Keep resident’s water pitchers clean and filled with fresh water (on each shift), and within easy reach of the resident.\n Serve between meal and bedtime snacks.\n Perform after meal care (i.e. remove trays, clean resident’s hands, face,clothing. Take to bathroom, brush teeth, clean dentures, etc).\n Check rooms for food articles (i.e. food in proper container, unauthorized food items, etc).\n \nStaff Development\n \n Attend and participate in scheduled training and educational classes to maintain current certification as a Nursing Assistant.\n Attend and participate in scheduled orientation programs and activities.\n Attend and participate in annual OSHA and CDC in-service training programs for hazard communication, TB management, and Blood Borne Pathogens Standard.\n Attend and participate in advance directive in-service training programs as scheduled.\n \nSafety and Sanitation\n \n Restrain residents in chair/bed as instructed.\n Check restrained residents at least every thirty (30) minutes.\n Release restraints at least every (2) hours for range of motion exercises, taking to bathroom, etc.\n Maintain a record of restrained residents, the times restraints were released, and how long the restraints were released.\n Participate in appropriate in-service training programs prior to performing tasks that involve potential exposure to blood/body fluids.\n Wash hands before and after performing any service for the resident.\n Keep the nursing call system within easy reach of the resident.\n Immediately notify Nurse/Supervisor of any resident leaving/missing from the facility.\n Follow established safety precautions in the performance of all duties.\n Keep resident’s personal possessions off the floor and properly stored. \n Keep floors dry. Report spills immediately.\n Keep excess supplies and equipment off the floor. Store in designated areas.\n Wash wheelchairs, walkers, etc, as instructed.\n Clean, disinfect, and return all resident care equipment to its designated storage area after each use.\n Perform routine housekeeping duties (i.e. clean bed rails, overhead table, nightstand, etc that relate to nursing care procedures.\n Before leaving work area for breaks, or at the end of the day, store all tools, equipment, and supplies.\n Report all hazardous conditions and equipment to the Nurse Supervisor/ Charge Nurse immediately.\n Report all safety violations.\n Follow established smoking regulations. Report all violations.\n Report any communicable or infectious disease to the Director of Nursing Services and/or to the Infection Control Coordinator.\n Follow established isolation precautions and procedures.\n Wash hands before entering and after leaving isolation room/area.\n Follow established procedures in the use and disposal of personal protective equipment.\n Wear and/or use safety equipment and supplies (e.g. back brace, mechanical lifts, etc) when lifting or moving residents.\n Report missing/illegible labels and MSDS’s to the supervisor.\n \nEquipment and Supply Functions\n \n Use only equipment you have been trained to use.\n Operate all equipment in a safe manner.\n Use only the equipment and supplies necessary to do the job. Do not be wasteful.\n Report any defective equipment to the Nurse Supervisor/Charge Nurse.\n Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs.\n \nCare Plan Functions\n \n Review care plans daily to determine if changes in the resident’s daily care routine have been made on the care plan.\n Inform the Nurse Supervisor/Charge Nurse of any changes in the resident’s plan.\n Ensure that your notes reflect that the care plan is being followed.\n Complete the C N A accountability records on a daily basis.\n \nResident’s Rights\n \n Maintain the confidentiality of all residents care information.\n Ensure that you treat all residents fairly, and with kindness, dignity, and respect.\n Ensure that all nursing care is provided in privacy.\n Knock before entering the resident’s room.\n Report all grievances and complaints made by the resident to the Nurse Supervisor/ Charge Nurse.\n Honor the resident’s refusal of treatment request. Report such requests to your supervisor.\n Complete the C N A accountability records on a daily basis.\n \nWork Conditions\n \n You work throughout the nursing service area (i.e. drug rooms, nurse stations, resident rooms, etc.).\n You move intermittently during working hours.\n You are subject to frequent interruptions.\n You are involved with residents, personnel, visitors, government agencies/personnel, etc, under all conditions and circumstances.\n Are subject to hostile and emotionally upset resident’s, family members, personnel, and visitors.\n Communicates with nursing personnel and other department personnel.\n May be required to work beyond normal working hours, on week-ends and holidays, and in other positions temporarily, when necessary.\n Are subject to call back during emergency conditions (e.g. severe weather, evacuation, post-disaster, etc).\n Attends and participates in continuing educational programs.\n Are subject to injury from falls, burns from equipment, odors, etc, throughout the work day, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.\n Are subject to exposure to infectious waste, diseases, conditions, etc, including TB and the AIDS and Hepatitus B viruses.\n \nEducation\n \n Must possess, as a minimum, a 8th grade education.\n Must be a State Certified Nursing Assistant in accordance with the laws of the State of New York.\n \nSpecific Requirements\n \n Must be able to read, write, speak, and understand the English language.\n Must possess the ability to make independent decisions when circumstances warrant such action.\n Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.\n Must possess the ability and willingness to work harmoniously with other personnel.\n Must have p

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