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  • SCN Screener/Navigator
    SCN Screener/Navigator
    6 days ago
    $23 hourly
    Full-time
    Midwood, Brooklyn

    he Case Manager focuses on screening clients for needs, navigating them to services, and advocating on their behalf to ensure successful outcomes. This role is ideal for someone who enjoys working directly with people, solving real-life problems, and coordinating services across multiple organizations. Core Responsibilities 1. Screening Conduct social care screenings and intake interviews Identify needs related to food, housing, transportation, utilities, childcare, and essential goods Determine eligibility for community programs and benefits Document screening results clearly and accurately---, 2. Navigation Connect clients to appropriate services and community resources Assist with applications for SNAP, HEAP, housing programs, and local assistance Coordinate services with hospitals, DSS, schools, and community partners Track referrals and follow up until services are received---, 3. Advocacy Advocate for clients when barriers arise Help clients communicate with agencies, landlords, healthcare providers, or service programs Ensure clients understand their rights and available services Support clients in building long-term stability and independence---*, 4. Client Support & Follow-Up Maintain regular contact with clients Monitor progress toward care goals Adjust service plans when needs change Provide encouragement and practical guidance-, 5. Documentation Maintain accurate case notes and records Track outcomes and referrals Protect client confidentiality Qualifications Strong interpersonal and listening skills Organized and detail-oriented Reliable transportation for local visits Compassion for diverse populations Preferred Experience with Medicaid or low-income populations Bilingual (Spanish) helpful for local outreach) Skills Problem-solving mindset Strong communication and advocacy skills Ability to manage multiple clients Familiarity with community resource systems Basic computer and documentation skills Work Location: In person Work Location: In person

    Immediate start!
    No experience
    Easy apply
  • Front Desk Receptionist
    Front Desk Receptionist
    7 days ago
    $20–$30 hourly
    Full-time
    Manhattan, New York

    Location: Greenwich Village, New York, NY Job Type: Full-Time (Part-Time applicants may also be considered) About Space for Wellness Space for Wellness is a premier integrative health and longevity practice located in the heart of Greenwich Village. Our multidisciplinary team provides chiropractic care, physical therapy, acupuncture, massage therapy, IV therapy, regenerative treatments, and wellness services in a modern, patient-centered environment. We pride ourselves on delivering a concierge-level experience where every patient feels welcomed, cared for, and supported throughout their wellness journey. We are looking for someone who shares that philosophy and enjoys creating exceptional experiences for others. Position Overview We are seeking a highly organized, personable, and proactive Front Desk Receptionist to serve as the first point of contact for our patients. This individual will play a key role in creating a welcoming atmosphere, managing daily office operations, coordinating appointments, and ensuring a seamless patient experience from check-in to check-out. The ideal candidate is professional, detail-oriented, thrives in a fast-paced environment, and is passionate about health, wellness, and exceptional customer service. Responsibilities • Welcome patients and visitors with warmth and professionalism, • Answer and direct incoming phone calls/emails/text messages, • Respond promptly to patient inquiries and provider needs, • Schedule, confirm, and manage patient appointments, • Coordinate multiple practitioner schedules efficiently, • Verify patient information and maintain accurate electronic records, • Process payments and reconcile daily transactions, • Explain services, memberships, and treatment packages to prospective patients, • Assist with patient intake forms and consent documentation, • Verify insurance benefits when applicable and communicate patient financial responsibilities, • Manage appointment reminders and follow up on missed appointments, • Maintain a clean, organized, and inviting reception area, • Coordinate with practitioners to ensure smooth daily operations, • Assist with inventory management and ordering office supplies, • Support marketing initiatives, events, and patient outreach as needed, • Uphold HIPAA standards and maintain patient confidentiality Qualifications • High school diploma required, • Bachelor's degree preferred, • Previous experience in a medical office, wellness clinic, chiropractic office, physical therapy practice, spa, concierge practice, or hospitality setting, • Exceptional customer service and interpersonal skills, • Excellent verbal and written communication, • Strong organizational and multitasking abilities, • Comfortable working with scheduling software and electronic medical records, • Proficiency with Microsoft Office and Google Workspace, • Ability to remain calm and professional in a fast-paced environment, • Reliable, punctual, and detail-oriented, • Ability to work independently while collaborating effectively with a team Preferred Qualifications • Experience with medical scheduling software or EMR systems, • Knowledge of insurance verification and patient billing, • Experience in concierge medicine, wellness, fitness, or luxury hospitality, • Interest in health, wellness, longevity, or integrative medicine What We're Looking For The ideal team member is: • Friendly, warm, and genuinely enjoys helping people, • Highly organized and proactive, • Able to anticipate patient needs before they arise, • Comfortable juggling multiple priorities throughout the day, • Professional in both appearance and communication, • A positive contributor to a collaborative team culture Benefits • Competitive compensation based on experience, • 401(k), • Medical coverage, • Opportunities for professional growth, • Employee discounts on wellness services, • Supportive, collaborative work environment, • The opportunity to work alongside a passionate team dedicated to helping people live healthier lives If you enjoy creating exceptional experiences, thrive in a fast-paced environment, and are passionate about wellness and patient care, we'd love to hear from you. Please submit your resume along with a brief cover letter telling us why you'd be a great fit for Space for Wellness.

    Immediate start!
    No experience
    Easy apply
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