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Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a Residential Counselor 1 & Intake Coordinator. The primary responsibility of the Residential Counselor I/Intake Coordinator is to assist the Program Manager with the day-to-day activities of the Independent Apartment Program (IAP’s) & A Home At Last (AHAL II) housing programs and manage all the intakes for the Community Living Program (CLP). The program functions must be in accordance with current governmental regulations or may be required by the Program Manager to ensure quality of care. Essential Duties & Responsibilities • Oversee residential staff, including but not limited to counselors, relief staff, volunteers and Interns, • Support the Program Manager with the supervision and evaluation of staff, • Assist in hiring and training new staff, • Attend & facilitate team meetings, • Provide supportive services and Resident Tenancy Services (RTS) which include, but are not limited to, case management, teaching daily living skills, assessment for and linkage to other community services as well as development of skills on how to be appropriate tenants in a residential setting., • Provide crisis management services., • Support residents in the development of realistic and measurable personal recovery goals that are culturally sensitive to their beliefs and background., • Function as liaison between individuals, landlords and various treatment team members., • Participate in all fire safety disaster preparedness drills in a safe and professional manner., • Serve as a back-up to Residential Counselors to provide supportive services., • Will serve as the after-hours contact point person in the absence of the Program Manager., • Accepts and follows through on other duties as assigned., • Provide leadership and support to staff to ensure program is conducted in accordance with the philosophies, objectives, policies, and procedures of the programs., • Review RTS billing for accuracy., • Assist in creating and modifying staff schedules., • Approve staff timesheets as needed., • Assist in the design of required forms and ensure that all required documentation is completed in the required manner., • Meet regularly with Program Manager for one-on-one meetings., • Attend meetings/seminars/in-services as required., • Participate in the implementation of the agency’s Quality Improvement Program., • Learn and adhere to all agency policies and procedures applicable to this program., • Develop and maintain a good working rapport with all staff to ensure services and activities are adequately maintained to meet the needs of the members., • Identify and assist in correcting areas to improve the programs., • Assist with all renewals and grants for the funding of programs., • Conduct intakes and completes all intake procedures including entitlement & benefit eligibility for all Community Living Program applicants., • Attend the Single Point of Access (SPA) meetings to collaborate with referrals/admissions for the IAP programs., • Maintain the SPA portal., • Attend the Coalition of Care (CoC) meetings, to collaborate on referrals/admissions for the AHAL II program., • Maintaining referral records and adhering to the Coordinated Entry System (CES) procedures.Requirements: Education & Experience • Required – bachelor’s degree in the Human Service fields., • Minimum of 2 years collaborating with individuals who have a mental health diagnosis., • Demonstrates leadership skills., • Requires travel to various locations in Nassau County., • Must have valid NYS Driver’s License and their own means of transportation., • Must have working knowledge of MS Word, Basic Internet., • Must be a Qualified Mental Health Service provider., • Must possess the ability to make independent decisions, as necessary., • Must possess the ability to collaborate with personnel, residents, family members, visitors, government agencies/personnel, and the public., • Must be knowledgeable of practices and procedures, as well as laws, regulations and guidelines that pertain to residential programs., • Must possess the ability to plan, organize, develop, implement, and interpret the program’s goals, objectives, policies, and procedures, etc., • Must have patience, tact, a cheerful disposition, and enthusiasm, as well as the willingness to collaborate with challenging residents., • Must have good written and oral communication skills, MHANC offers an extensive benefits package to full-time employees, which includes: • Medical, • Dental, • Vision, • Health Savings Account, • Flexible Spending Account, • 403(b) Retirement Plan, • Life Insurance, • Paid Time Off, • Paid Sick & Safe Leave, • Long Term Disability, • Short Term Disability, • Paid Holidays, • Employee Assistance Program, • Pre-Tax Commuter Benefit

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!" Leadership Positions in Special Education The salary range for these positions is $70,000-$90,000 annually. Job Summary QSAC is seeking various leadership positions in our preschool & school age programs for children with Autism in Queens and the Bronx. The programs operate in accordance with current laws and regulations of the Bureau of Day Care, the State Education Department, and NYC Department of Education. We use the principles of Applied Behavior Analysis (ABA) as the primary teaching methodology to achieve academic success for students. Positions include: • Education Director, • Curriculum Coordinator, • Clinical Coordinator, • Special Education Teacher RESPONSIBILITIES INCLUDE • Provide the daily management of program operations and staff, • Assist in identifying children who are eligible for the program via Intake procedures., • Coordinate student enrollment with school district., • Process new student materials (CPSE, CBST, DOT)., • Ensure that staff are evaluated on a regular basis, including ongoing written feedback., • Ensure there is a training curriculum for all staff and new staff/substitutes receive necessary training regarding student rights, protection and incident reporting., • In-Service staff on educational, behavioral and administrative procedures as necessary., • Create and improve programs based on the needs of students and set up evaluative procedures to measure the effects of programming on each student‘s performance., • Ensure parent involvement in student planning., • Ensure that students have appropriate transition goals in place in accordance with regulations., • Review progress reports, program changes, IEP’s and data books., • Follow curriculum development to ensure that school curriculum appropriately integrates ABA principles with educational requirements., • Promote LRE., • Interview and hire qualified staff and related service providers. GENERAL MINIMUM QUALIFICATIONS • Certification as a NYS Special Education Teacher or related Master’s Degree. ( Depending on position), • SAS/SBL Preferred. ( Depending on position), • 1-5 years of supervisory experience. ( Depending on position), • Significant experience with Autism and Applied Behavior Analysis., • Strong communication, interpersonal and problem solving skills. Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC benefits are some of the best and go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff)., • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Opportunities for career advancement QSAC is an Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. QSAC12 To Apply: Please send resume to

Job Description PRIMARY FUNCTION/PURPOSE: The Client Care Coordinator is responsible for the overall delivery and coordination of mental health and related services for homeless individuals. The Client Care Coordinator will enhance existing services to include a thorough assessment of clients’ long-term goals at intake, and collaborate with the case management staff to set achievable goals while establishing linkages within the community to ensure their successful progress towards independent living. This position will work with individuals at our Union Hall location in Queens, NY. MINIMUM QUALIFICATIONS: • Must be a Licensed Master Social Worker (LMSW) in the state of New York upon hire, or obtain licensure within three (3) months of hire, • At least one year of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services is strongly preferred, • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based and solution-focused practice, • Experience facilitating groups for adults, • Proficiency in Spanish and/or French a plus, • Excellent written and verbal communication skills, • Excellent interpersonal skills and computer literacy in Microsoft-Office are required PRIMARY RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each client to understand strengths & service needs, • Provide clear written reports that capture assessment findings & recommendations, • Assist clients that are homeless as they navigate multiple systems & cope with the stressors & anxiety induced by homelessness, • Provide outreach services, crisis intervention, risk assessment, safety planning, & pyscho-education, • Prioritize & conduct unit visits to the high-risk individuals that are in-shelter to coordinate safety planning efforts, • Prepare clients to accept services, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients, • Make appropriate referrals and facilitate linkages between mental health providers, government agencies, and other related community–based services, • Serve as agency/program liaison between government agencies, community–based organizations, and/or groups, • Improve access to mental health services for individuals in-shelter by facilitating in-person or telehealth services, • Enhance delivery & coordination of mental health & related services, • Work effectively as part of a multi-disciplinary team of service providers to enhance engagement and ensure quality service, • Confer and consult with professional & technical personnel in implementing a multidisciplinary approach to client care & well-being, • Deliver enhanced mental health services: conduct biopsychosocial assessment, provide on-site mental health services (short counseling & brief intervention services), coordinate clinical treatment (clinical care coordination) referral, as well as linkage to care (medication management or psychotherapy) & follow-up, • Promote in-person or telehealth usage by utilizing H+H Express Care & other telehealth service utilization services via other hospitals & mental health providers of the client’s choice, • Utilize DHS Referral Basics: match the need as assessed through the BPS as soon as possible, assist client in scheduling, provide reminders before the appointment, coordinate transportation to the appointment, facilitate access to teletherapy, and provide a warm hand-off when possible, • Follow up on referral provided to the client: confirm the client was able to attend, how the session went, and address any concerns or questions the client might have; if a client did not attend assist with rescheduling & addressing any barriers, • Utilize motivational interviewing if a client does not want to participate or be linked to treatment; attempt to understand your client’s perspective or misconceptions, remove any barriers, and attempt to re-engage, • Provide therapeutic groups (music, art, general support groups, etc.); facilitate group work to address family issues, enhance life skills, etc., • Participate in meetings with case management & housing staff to discuss planning efforts & progress, • Assist clients with completing applications for supportive housing and accompany residents to supportive housing interviews when necessary, • Upon linkage to permanent housing, complete and discuss exit summary with the client, and provide them with referrals and supportive services identified in new community, • Utilize fact sheets, desk guides, and other material resources in delivering mental health services, • Complete all documentation in a timely manner; document services provided, efforts, and outcomes in CARES, • Compile information/data in regard to needed internal and external reports, • Attend professional development training & opportunities; participate in FWC mental health trainings delivered by DHS, • Perform other duties as assigned PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Work in collaboration with staff to build and promote a cohesive and professional working relationship to ensure the delivery of high consistent high-quality services, • Outreach and network with community-based and government agencies to secure resources to assist both clients and staff OTHER REQUIREMENTS (including Physical Demands): • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

The Intake/Billing Coordinator creates, edits and maintains documentation in all stages of the intake and billing process including. We are seeking a full-time Intake/Billing Coordinator to join our team. Filing intake forms and documentation.

Job Description CLIENT CARE COORDINATOR We are excited to invite a passionate and experienced Client Care Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Client Care Coordinator for our Families w/ Children facility in the Jamaica area of Queens, NY. As the Client Care Coordinator, you will play a pivotal role in our organization by providing mental health and related services for homeless families. Our ideal candidate will enhance existing services to include a thorough assessment of families’ long-term goals at intake and collaborate with the case management staff to set achievable goals and establish linkages within the community to ensure the family’s success. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths and service needs., • Monitor, lead and coordinate social service and counseling support including appropriate and timely interventions., • Ensure focus on effective social services delivery to clients, including integration of models and best practices (such as trauma informed and family centered care)., • Monitor and document client progress toward service plan goals., • Ensure that families are receiving full support in shelter and, when necessary, refer families for counseling or other services., • Supports the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients., • Improve linkages to mental health, education, and community-based services., • Strengthen the overall permanency outcomes for families with children in shelter., • Manage record keeping, data collection, and evaluation on the effectiveness of services for families., • Assists with unit inspections when needed., • Support the Family Services department by conducting trainings., • Promote and model best practices for Family Services staff., • Complete 2010E applications for Supportive Housing as needed., • Conduct workshops for the residents. QUALIFICATIONS: • Applicants must hold an LMSW (Licensed Master Social Worker) or LMHC (Licensed Master Health Counselor) in the state of New York., • Must have a master’s degree in Social Work or Mental Health Counseling., • Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions., • Sensitivity and awareness of working with homeless and vulnerable populations is a plus., • Bilingual is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am-5pm, Monday-Friday SALARY: $70,000

Job Description The Home Care Coordinator is responsible for maintaining ongoing communication with the clinical team, caregivers, patients, and family members. Include communication with referral and intake sources for all patients. The Home Coordinator shall plan for home healthcare service coverage. The Home care Coordinator/scheduler is responsible for the management of the current schedule for caregivers while striving to ensure that patient families are satisfied and receive excellent customer service. Coordination of all cases includes the following: · Attendance · Prebilling · Entering timesheets and requesting initial while doing attendance. · Informing the clinical department of all complaints and incidents, documenting in the HHAexchange system as necessary · Receptionist duties • Distributing supplies to aides and nurses and recording in the HHAE system, • Schedules/Assigns caregivers to patient cases, • Interact with families, clients, and caregivers regarding services., • Maintaining ongoing communication with referral and intake sources for all patients., • Follow-up with clients and caregivers regarding coverage, and cancellation of staff., • Answering phone calls to the office and communicating messages to other staff, • Maintain open and current communication with the management team regarding changes in the status of clients and caregivers., • Actively participate in regular staff meetings to provide guidance on any changes with staffing requirements/needs., • Maintain confidentiality regarding all aspects of job responsibility es and compliance with HIPAA Privacy and Security Rules, • Documents of all notes and updates for patients and caregivers into the HHAexchange, • Participates in agency on-call when scheduled, • Ensures supervision and direction to HHA/PCA personnel, • Report all incidents to the immediate supervisor., • Ensure services are provided as prescribed by the client's Plan of care., • Prebilling and working on the Call Dashboard daily., • Performs other duties as needed.

Job Description PRIMARY FUNCTION/PURPOSE: The Director of Social Services is responsible for the development and delivery of comprehensive social services for clients referred to the Children’s Rescue Fund by the NYC DHS-Division of Family Services. This role is designed to help stabilize homeless families by strengthening their independent living skills and achieving their rapid and successful placement into permanent housing. The individual will be responsible for our Liberty location in Queens, NY and will serve as a member of the management team that works cooperatively to achieve program goals. MINIMUM QUALIFICATIONS: • Master’s degree in Social Work is preferred, and at least a bachelor’s degree is required, • Five years of social services experience is required, including experience in clinical interventions with families and disadvantaged populations, group work practice, substance abuse issues and housing programs, • For candidates with a Master’s degree in Social Work, at least two years of experience in a supervisory and administrative capacity is required; for candidates with a Bachelor’s degree, at least four years of experience in a supervisory and administrative capacity is required, • Experience with securing client entitlements through knowledge of housing regulations and homeless programs is preferred, • Excellent interpersonal relations skills, with the ability to establish cooperative working relationships, • Excellent written and oral communication skills PRIMARY RESPONSIBILITIES: • The Director of Social Services is directly responsible for ensuring that each member of the social services staff has hands-on working knowledge of all DHS procedures, New York State Part 900 Regulations, OTDA, CRF Rules and Regulations, and all other relevant laws/programs related to providing comprehensive social services and permanent housing to CRF clients, • Ensure the timely collection, preparation, and analysis of client and program information to generate routine and as-needed reports, in order to evaluate program performance and facilitate both short and long-term planning, • Oversee and supervise the Social Services department (Caseworkers, Housing Specialists, and Casework Supervisors) on the utilization of the DHS Client Assistance and Re-housing System (CARES) regarding intake, shelter assessment, service plans/independent living plans, Provider Housing, incident reports, case conferences, meeting DHS housing placement targets, transfers, and client responsibility, • Maintain a safe, clean, and hazard-free living environment by ensuring that the casework staff are conducting weekly/bi-weekly unit inspections; ensure that staff are communicating and documenting all observations and necessary maintenance repairs, • Intervene or direct staff intervention in appropriate situations to resolve problems effectively, • Work collaboratively with the Housing Specialists to ensure that weekly, monthly, and quarterly targets are being achieved, • Must be knowledgeable of DHS Housing programs, packages, and incentives, • Work in collaboration with other departments (Security, Building Operations, CCCs, Childcare departments, etc.) to develop independent skills workshops, • Coordinate an inter-agency network of both on-site and off-site providers to ensure families’ receipt of appropriate medical, nutritional, educational, and specialized mental health assistance, • Work in collaboration with the Executive Directors to develop and implement social service policies and procedures to guide and direct the delivery of services, including relocation goals and strategies, • Perform other duties and special projects as required including serving on-call, • Evaluate and verify employees work assignments and ensure that performance evaluations are being completed in the required timeframe SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context; participate in and contribute to staff meetings and the development of policies and procedures, • Participate in training and staff-development activities to acquire and maintain the interpersonal and operational skills necessary for successful job performance, • Serve as a Super User in the DHS CARES System to assist the program staff with trouble-shooting problems in the system, • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated reporter training, CARES getting started, CARES assessments, Incident Reporting, Safe Sleep Training, Mental Health First Aide Training, Domestic Violence, etc., • The Director of Social Services must be on call 7 days a week for Priority one incidents MEASUREABLE AREAS: • Closely monitor open/closed Public Assistance cases on a weekly basis, • Closely monitor certified housing and high-income families, • Closely monitor all apartments viewed/visited by clients weekly (in the absence of the housing coordinator), • Closely monitor and track appointments kept/missed, specifically as it relates to ILP’s and housing related matters (in the absence of a casework supervisor and/or housing coordinator), • Work towards the achievement of DHS weekly, monthly, and quarterly target goals for moving families into permanent housing, • Closely monitor special populations such as newborn, ACS, medical, mental health, sex offenders, domestic violence cases, etc. Other Requirements (including Physical Demands): • May be required to work long hours and a varied schedule, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description Title: Client Coordinator Department: Day Services Reports: Director of Day Habilitation Location: Day Services, NY FLSA Classification: Non-Exempt Salary: 21.63 per hour POSITION SUMMARY: The Client Coordinator is responsible for ensuring the overall operations and services re being delivered according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The Client Coordinator serves to provide leadership, direction, and training in order to supervise the overall development of a specific program. Client Coordinator also supervises the habilitation of persons with developmental disabilities. Utilizing the Interdisciplinary Team approach, develop implementation strategies which outline services and supports for individuals so they may work towards the outcomes detailed in their Personal Plan. The Client Coordinator oversees the treatment process, ensuring implementation of team recommendations by all members of the Interdisciplinary Team. The Client Coordinator is responsible for ensuring service provision by all disciplines represented on the treatment team. The Client Coordinator meets routinely with other Team Clinicians for coordination and integration of services. The Client Coordinator coordinates with the Program Coordinator(s) and staff and the provision of individual and day program services as well as the maintenance of a therapeutic milieu which is conductive to participants’ health and well-being. The Client Coordinator coordinates and oversees the development and implementation of each Life Plan in accordance with regulations. For new individuals, the Client Coordinator works with the Intake Department and completion of a required documentation for compliant intake procedures. The Client Coordinator ensures timely completion and submission of required IDT documentation to the Day Program Director or designee and the team. The Client Coordinator accepts primary responsibility for development of program goals and methodologies and for supporting the DSPs to correctly implement and document such activities. The Client Coordinator is primarily responsible for ensuring the goals and activities are developmentally appropriate and are in response to identified prioritized needs, and to relay relevant information to the team. The Client Coordinator ensures provision of integrated services to individuals by fostering within each Team an awareness of the need for service integration, coordinating service delivery and planning activities with day program services, monitoring service provision by agency clinical staff, consultants and community based vendors, and ensuring services are in accordance with IDT treatment recommendations. The Client Coordinator ensures provision of a therapeutic environment through regular staff and individual observations, initiating corrective actions when necessary to ensure provision of coverage levels consistent with the treatment needs of the individuals and regular monitoring of the day program setting to ensure maintenance of an atmosphere conducive to individuals' development and well-being, where the rights of each individual are upheld and respected. The Client Coordinator regularly records progress of individuals and documents all changes in Plans of Care / ISPs according to procedures established by the agency. The Client Coordinator reports regularly to the Supervisor on issues of program compliance, noncompliance, and remedial actions taken to correct deficiencies. The Client Coordinator identifies needs and requests supports, assistance or direction to meet service needs and ensure program compliance. The Client Coordinator participates in clinical reviews, incident review and human rights committee meetings and other meetings as directed by Supervisor. As schedule allows, the Client Coordinator is the primary chair on behalf of the agency in the Life Plan Meetings. The Client Coordinator reviews documentation and provides technical assistance or direction to program management and staff. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Previous experience working with individuals with IDD/Mental Illness is required and proven experience managing teams. Competency in Microsoft applications including Word. Previous experience in a Day Support Program for individuals with an IDD or Special Education teaching/learning environment is preferred. Previous experience in the care, training, habilitation and development of individuals with an IDD or IDD/mental illness. Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Knowledge of simple nursing care, first-aid, behavior management, personal and environmental hygiene. Ability to write progress and behavior reports using a professional, objective style and voice. Ability to use computers and other electronic equipment. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report participant’s behavior, attitude, and physical condition. Ability to prioritize conflicting deadlines. Ability to observe, record, and report participant’s behavior, attitude, and physical conditions. Ability to obtain First Aid/CPR certification and Medication Administration Training. ESSENTIAL RESPONSIBILITIES: • Maintain all individual Day plans and update each plan as needed., • Attend all Individualized Service Plan meetings, and applicable reviews., • Develop goals for the individual, ensure individual’s progress, review such progress daily, and trend individual progress data on a monthly basis, documenting all outcomes and make appropriate recommendations., • Responsible to assist in the individual and his or her advocate in obtaining all services outlined in the Day Habilitation Plan., • Responsible to complete monthly progress notes for all participating individuals., • Maintain all individual Habilitation plans and update each plan as needed., • Identify needed trainings for Direct Support Professionals to ensure adequate services., • Responsible for handling all issues with the parents of the individuals assigned., • Ensure that issues with parents, family, advocates or residential staff are communicated with management., • Conduct frequent and routine program observations to observe goal implementation and individuals’ response to services., • Conduct compliance reviews of the program to ensure state and agency record and program compliance and monitors and reviews all general events and incidents and develops systems to ensure the health and safety of individuals. Identifying risks and developing corrective plan to avoid potential incidents. Review all records and documentation prepared by the Client Coordinators on a regular basis to ensure compliance., • Maintaining program records and ensuring compliance ongoing, which include but not limited to Life Plans, Staff Actions, IPOP, Assessments, Level of Care and DDP2. In addition to ensuring these plans and records are consistent with other clinical service plans, such as PONS and BSP., • Evaluation of individual's strengths needs and develop Habilitation Plans, designed to develop personal and life skills., • Participate in the development of Life Plan in relations to the day program services., • Develop and supervise the implementation of the Staff Action Plan (SAP)/Day program Habilitation Plan (DHP) goals and the Individualized Protective Oversight Plan (IPOP), • Monitor the progress of individuals and write the monthly progress notes., • Review all Interdisciplinary Team summaries/ reports and recommendations to ensure implementation and follow up., • Ensure timely completion of Client Coordinator summaries for monthly, semi-annual and annual reviews. Submit semi-annual and annual reviews to Care Managers for inclusion in the Life Plan., • Attend Life Plan (Individualized Service Plan) meetings (Annual review and 6-month review), monthly staff meetings, and Interdisciplinary Team (IDT) meetings, • Maintains effective communication and adequate follow up with individuals’ teams, staff and family for quality continuity of care and qualified services, • Complete addendum/changes to Day program Habilitation Plans as per team agreement., • Maintain contact with the individual's family, Care Manager, Behavior Intervention Specialists, Nurses, Residence, treatment centers, and other agency programs to ensure continuity of services, • Review and update annually and as needed, the IPOP, Assessment and other plans according to the individual's needs, strengths and necessary supports. Ensure timely completion of all annual evaluations/ assessments by various professionals., • Participate in the internal audit process. Review deficiencies with IDT and follow-up with appropriate parties., • Ensure that all Life Plans, Staff Actions, Monthly Notes, Daily Service Documentation data is complying according to OPWDD and OMIG requirements., • Responsible to review the weekly billing, approve and submit service documentation for billing processes., • Notify team members, parents, guardians, relatives and day programs of all team meetings, reviews and apprise them of all habilitation changes affecting individuals., • Provide training to staff on Day program Habilitation Plans to ensure the appropriate implementation of plans, • Along with the Program Coordinator, assist with leading team meetings., • Along with the Program Coordinator, assist with admissions and discharge procedures; such as team meetings, evaluation, program documentation, etc., • Coordinates and ensures the overall development, periodic evaluation, and review of each individual's individual plan of care and supervises the delivery of training and rehabilitative services relative to this plan of care., • Coordinates monthly and/or semi-annual progress of each individual relative to the established program goals and objectives, and will document all progress, lack of progress or regression in measurable terms., • Will remain familiar with assigned individual's programming plans and protocols, current status, and family or agency interaction as it pertains to each individual., • Maintain a uniform record keeping system that ensures consistency, confidentiality, and company standards., • Responsible for the enforcement of Company Policies and Procedures, • Support the mission and vision of the organization., • Performs other related duties as requested by supervisor. QUALIFICATIONS: Required: ● Associates Degree in the Human Service-related field (or equivalent credits), with four to six years’ work experience in the OPWDD and serving the intellectually developmentally disabled population ,or; ● High School Diploma/GED with seven to ten years’ work experience in the OPWDD and serving the intellectually developmentally disabled population, and; ● Must be experienced in handling confidential information in the strictest manner, can multi-task and analyze problems and determine corrective measures. Self-starter, takes initiative and goal-oriented professional with the ability to work independently in an organized manner and be an effective part of a team, in a fast-paced environment with the ability to effectively collaborate with others. Evidence of ability to prioritize, manage and complete task and projects with tight deadlines and; ● Successful completion of delegated and assigned trainings determined by agency and supervisor which may include SCIP, AMAP, and CPR/First Aid certifications and familiarity with OPWDD regulations. Obtain a valid, unrestricted NYS Driver’s License in accordance with Agency Standards. Preferred: ● Obtain previous noted requirements and; Bachelor’s Degree in the Human Service-related field, with three to five years’ work experience in the OPWDD and serving the intellectually developmentally disabled population, and Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job DescriptionPRIMARY FUNCTION/PURPOSE: Responsible for the production, procurement, and planning of the daily operations. Ensure that the facility is following OTDA, NYDSS and DHS regulations. Manage the maintenance staff and serve as a liaison to the Program Director in the absence of the Director of Building Operations. This position is for one of our shelter sites located in Jamaica, Queens. PRIMARY RESPONSIBILITIES: • Provide direct supervision to the maintenance staff., • Ensure timely and effective resolutions to maintenance and repair issues to ensure a clean, safe and secure facility., • Assure emergency calls for security and maintenance/repair issues are resolved effectively and in a timely manner., • Maintain tracking systems for all maintenance-related requests and document all maintenance and repair work as required by program services and regulatory agencies., • Assess security and/or maintenance/repair issues as they arise and take appropriate action to resolve, including making minor repairs., • Oversee inventory control systems, including monitoring, receiving and storing supplies to ensure security, maintenance and availability necessary for facility operations and client services., • Oversee turnover rate and ensure that units are ready for occupancy within a timely manner., • Generate regular and, as requested, special reports related to maintenance and inventory. SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of procedures., • Work in conjunction with the safety supervisors to always ensure staff appropriateness., • In the absence of the DBO, contact local vendors when needed, ensure that Operation critical files, contacts, inspections are updated to ensure compliance with regulatory mandates., • Serve as a liaison between security and operations in the absence of the Director of Building Operations, • Participate in training and staff-development activities to acquire and maintain both interpersonal and operational skills necessary for successful job performance.ADMINISTRATIVE RESPONSIBILITIES:, • Conduct daily audit of both the Safety Monitor’s Desk Log, and the Supervisor’s Desk Log for accuracy and content., • Prepares/conducts Employee Appraisal Evaluations in a timely and thorough manner., • Prepares and audits Incident/Accident Reports., • Maintain and schedule vans daily usage., • Prepares written reports as required by the Director of Building Operations., • Oversee and supervise department staff in the utilization of the DHS Client Assistance and Re-housing System (CARES) System regarding Intake Check-In, Incident Reports, and Facility Bed Management.MINIMUM QUALIFICATIONS:, • High school diploma or equivalent. Four years’ experience in Building Maintenance with management skills and staff supervision., • Three to five years of experience in maintenance and materials management., • Must have an active New York State Security Guard License., • Good communication/writing skills, experience working with families / homeless population., • Must meet all the requirements regarding the Security Guard Act of 1992., • Must have Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems in Homeless Shelters (F-80)., • Experience with direct hands on maintenance repair ability and skillset., • Must successfully complete a background investigation., • May be required to work long hours and a varied schedule to meet job demands and deadlines., • Periodically may bend, lift, and carry objects weighing up to seventy-five pounds., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1