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Job DescriptionThis is a seasonal, temporary position with potential for part-time or full-time employment following the 2025 holiday season. About Away We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone. Join The Crew We are hiring a Part-Time Seasonal Sales Associate to join our Dallas, NorthPark team. Our Retail team creates a transformative experience for each and every customer that visits any of our seventeen stores. We build connections with our customers through product education, world-class-service standards, and operational excellence. We pride ourselves in owning the offline touch point for our brand, and use it as an opportunity to foster a stronger Away community. This is an exciting opportunity to join a widely celebrated brand that is looking to continue to innovate and iterate. We’re looking for candidates that are excited to provide best-in-class support to all of our customers from their arrival, and until their departure. To support the needs of the business, we are seeking candidates that have the ability to work evenings, weekends, and holidays. Should you need a scheduling accommodation, please let your interviewer know. What you’ll do as a Seasonal Sales Associate * You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time * You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection * You’ll pursue the highest level of product knowledge and expertise, guiding our customers through the shopping, product and sales journey * You’ll maintain the integrity of the space and uphold our visual standards * You’ll support in-store programs and events, as needed * You’ll assist with any necessary processes and procedures to ensure optimal store operations Who you are * You’re an excellent communicator, collaborator, and teammate with a passion for people * You’re reliable, effective, and contribute to the overall business success * You’re resourceful, solution oriented, and adaptable * Ability to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift * Ability to stand/be on feet for extended periods of time throughout the duration of a work shift * Ability to bend, squat, twist, and reach as needed throughout the duration of a work shift Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you. Who We Are * We’re travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings. * We’re driven. The work we do matters and collectively drives impact. No matter the job title, everyone at Away is a meaningful contributor in unlocking our ever growing potential. * We’re supportive. We value the entirety of your life's journey, not just the milestones. You'll find an environment that celebrates balance, understanding that your personal passions and commitments outside of work, are threads of the same fabric that makes you unique. What We Offer * Pay: $16.00 hourly EEOC Statement: Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at .

Job DescriptionAbout Away We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone. Join The Crew We are hiring a Part-Time Sales Associate to join our Dallas, NorthPark team. Our Retail team creates a transformative experience for each and every customer that visits any of our seventeen stores. We build connections with our customers through product education, world-class-service standards, and operational excellence. We pride ourselves in owning the offline touch point for our brand, and use it as an opportunity to foster a stronger Away community. This is an exciting opportunity to join a widely celebrated brand that is looking to continue to innovate and iterate. We’re looking for candidates that are excited to provide best-in-class support to all of our customers from their arrival, and until their departure. To support the needs of the business, we are seeking candidates that have the ability to work evenings, weekends, and holidays. Should you need a scheduling accommodation, please let your interviewer know. What you’ll do as a Sales Associate * You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time * You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection * You’ll consistently meet individual KPI expectations and sales goals * You’ll pursue and maintain the highest level of product knowledge and expertise, guiding our customers through an Away focused shopping, product and sales journey * You’ll maintain the integrity of the store and uphold our visual standards * You’ll facilitate in-store programs and events, as needed * You’ll assist with any necessary processes and procedures to ensure optimal store operations Who you are * You’re an excellent communicator, collaborator, and teammate with a passion for and past experience in retail, customer service, and/or hospitality * You’re reliable, effective, and contribute to the overall business success * You’re resourceful, solution oriented, and committed to achieving your goals * Ability to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift * Ability to stand/be on feet for extended periods of time throughout the duration of a work shift * Ability to bend, squat, twist, and reach as needed throughout the duration of a work shift Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you. Who We Are * We’re travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings. * We’re driven. The work we do matters and collectively drives impact. No matter the job title, everyone at Away is a meaningful contributor in unlocking our ever growing potential. * We’re supportive. We value the entirety of your life's journey, not just the milestones. You'll find an environment that celebrates balance, understanding that your personal passions and commitments outside of work, are threads of the same fabric that makes you unique. What We Offer * Pay Range: $16.00 hourly EEOC Statement: Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at .

Job Description Union Technologies is reindustrializing America’s defense manufacturing base with a first-of-its-kind Factories-as-a-Stockpile™ model, integrating advanced robotics, manufacturing, and software into sovereign factory systems at scale. Headquartered in Dallas, Texas, UNION is dedicated to restoring America’s industrial strength and guaranteeing deterrence for the century ahead. We recently emerged from stealth with $50M in funding led by top-tier venture investors and strategic partners. Read more in our Press Release Key Responsibilities * Own interview coordination from end to end: schedule phone screens, virtual interviews, and onsite panels across hiring managers, candidates, and interviewers * Manage all candidate logistics for onsite interviews (parking, security access, directions, plant PPE requirements, etc.) to ensure a smooth candidate experience * Maintain accurate and up-to-date candidate records, interview feedback, and requisition status within the Applicant Tracking System (ATS) * Partner closely with recruiters and hiring managers to understand priority roles, staffing timelines, and plant headcount needs * Draft and post job descriptions to internal and external job boards, ensuring accuracy and alignment with approved templates and branding * Coordinate hiring events, job fairs, open interviews, and campus visits, including room reservations, invitations, and post-event follow-up * Send interview confirmations, reminders, and follow-up communications to candidates, ensuring timely and professional touchpoints * Support pre-employment processes such as background checks, drug screens, medicals/fit tests, and work authorization documentation by coordinating with candidates and third-party vendors * Prepare and route offer letters for approval and delivery, ensuring alignment with compensation guidelines and hiring policies * Track key recruiting metrics (time-to-fill, candidate pipeline, interview volume, offer acceptance, etc.) and support the generation of weekly or monthly reports * Identify bottlenecks in the interview and hiring process and recommend improvements to enhance speed and candidate experience * Help maintain compliance with internal policies and external regulations related to hiring, documentation, and record retention * Coordinate onboarding logistics for new hires (orientation schedules, equipment requests, badge/IT access requests) in partnership with HR and Operations * Provide day-to-day administrative support to the Talent/People team (meeting notes, template updates, document organization) as needed Qualifications * 2+ years of experience in a Recruiting Coordinator, Talent Operations, HR Coordinator, or similar role * Experience coordinating interviews and candidate communication in a fast-paced, high-volume environment (manufacturing or operations preferred) * Hands-on experience with at least one Applicant Tracking System (ATS) required * Familiarity with Ashby or demonstrated ability to quickly learn new ATS platforms; Ashby experience strongly preferred * Proficiency with productivity tools such as Google Workspace or Microsoft Office (especially calendar management, spreadsheets, and documents) * Strong written and verbal communication skills with a professional, candidate-friendly tone * Demonstrated ability to handle sensitive and confidential information with discretion * Basic understanding of recruiting and hiring workflows (requisitions, interviews, offer, pre-employment, onboarding) What You’ll Bring * Proven track record of juggling multiple competing priorities and deadlines without dropping details * Exceptional organizational skills with a strong focus on accuracy in scheduling and data entry * Customer service mindset and a passion for delivering a smooth, respectful candidate experience * Comfort working with hourly, skilled trades, and professional candidates in a manufacturing setting * Ability to build strong working relationships with recruiters, hiring managers, HR, and plant leadership * Data orientation: comfortable pulling simple reports, maintaining trackers, and using data to inform decisions * Resourcefulness and initiative in resolving conflicts (e.g., last-minute schedule changes, interviewer conflicts, plant access issues) * Growth mindset and openness to learning new systems, tools, and recruiting best practices Your Work Style * Thrives in a fast-moving, high-volume environment with frequent changes and shifting priorities * Highly organized, detail-oriented, and dependable in follow-through * Collaborative team player who proactively communicates and keeps stakeholders updated * Calm and solutions-oriented under pressure, especially when dealing with urgent hiring needs or schedule conflicts * Comfortable operating with clear processes while continuously suggesting improvements * Fully committed to supporting an exceptional candidate and hiring manager experience, and to helping the business meet its staffing goals Join the mission. We'll handle the move. Exceptional talent shouldn't be bound by geography. If you're ready to relocate to Dallas, TX and join us in reindustrializing America’s defense backbone, we'll make it easy—and for those who move quickly, additional incentives may be available. Compensation Range: $45K - $65K

Job Description Exciting opportunities await at C&C Market Research! Currently hiring at our Town East Mall facility in Mesquite, TX. Whether you're seeking full-time or part-time work, we have positions to suit your schedule. From on-floor mall recruiters to office interviewers and call center appointment bookers, we're looking for enthusiastic individuals to join our professional and courteous team. As an on-floor recruiter and office interviewer, you'll collaborate closely with our Office Manager to scout out and interview potential candidates for our paid market research studies. Your tasks may range from conducting engaging one-on-one interviews to scheduling appointments with eager participants. We're seeking individuals who are outgoing, energetic, and adaptable, able to thrive both independently and as part of our dynamic team. While basic computer skills are recommended, bilingual abilities are a fantastic bonus. And guess what? High school seniors and older individuals are more than welcome to apply! Join us at C&C Market Research, where every day brings new discoveries and opportunities to make an impact. Office Supervisory positions available to the right candidate! Company Description

Job Description Company Description For more than 40 years, Aspira has been the market-leading provider of software and services that help public agencies protect natural and cultural resources while making them accessible for all. Our platform supports everything from campground reservations to hunting licenses, helping millions of people discover, enjoy, and care for the outdoors. We share our client partners' mission: to steward resources for future generations, create opportunities for genuine enjoyment of the outdoors today, and expand access so more people can experience its benefits. Aspira is transforming its technology and service model to give agencies more capacity and insight—streamlined tools, smarter automation, and better connections with their communities. Our goal is simple: make it easier for our clients to conserve what matters most and for their customers to enjoy it to the fullest. Job Description What You Do: Aspira is seeking an experienced and forward-thinking Principal Java Engineer to join our Platform Services team. This position requires deep technical expertise, thorough understanding of architecture patterns, experience working with existing applications, and excellent problem-solving skills with a strategic, analytical approach. This will be a hands-on role, with 75% time spent on coding and 25% on thought leadership. Key Responsibilities: • Solution Design: Architect comprehensive solutions that meet business requirements using a combination of technologies, including Java, cloud services, middleware and front end., • Legacy Modernization: Lead initiatives to modernize legacy systems, integrating new technologies to enhance performance and scalability., • Technical Leadership: Provide guidance and mentorship to development teams, promoting best practices, and fostering a culture of innovation., • System Observability & Monitoring: Research and Design monitoring strategies using tools such as New Relic, or equivalent for system health., • Feature Flag & Release Management: Lead investigation, implementation, and integration of feature flag frameworks for controlled rollouts and A/B testing., • Architectural Principles Application: Develop proofs of concept, reference architectures, and integration strategies., • Collaboration: Work across the aisle with cross-functional stakeholders, leads and other architects to define system needs, deliver optimal solutions and drive innovation., • Create, maintain. monitor and enforce technical modernization vision and roadmap for multiple related applications., • Identify opportunities for improvement and recommend best practices for implementations and custom solutions, • 30 Days:, • Learn and understand the system, application, setup and code, • Integrate with the teams, developers, managers, • Meet with manager weekly and discuss progress., • 60 Days:, • Be a part of the App Support team for 4-6 weeks and learn the ropes, • Start discussion and documentation for observed problems, • 90 Days:, • Identified work streams and initiatives that need focus Experience: • Minimum 15 years of experience in solution architecture, system design, and enterprise application development., • Infrastructure build out (e.g. CI, deployment orchestration, observability, and A/B test infrastructure), • Security monitoring, vulnerability assessments, system profiling and integrating security best practices into the architecture., • Proven track record of evaluating emerging technologies and recommending adoption strategies for enterprise-wide impact., • Must be proficient in: Java Spring Framework, Java EE, Java SE, OOP principles, SQL, and SQL Server., • Must have experience with RESTful APIs and microservices., • Proven experience with React and modern JavaScript/TypeScript development., • Proficiency in AWS services (e.g., EC2, S3, RDS, Lambda etc.) Hiring Process: The hiring process outlined below is a rough overview, and is subject to change based on business priority, interviewer availability, etc. • Virtual Interview: Recruiter Screen w/ Talent Acquisition Manager, • Virtual Interview: Technical Screen w/ Hiring Manager, • Virtual Interview: Team Interview w/ Key Stakeholders and/or Team Members

Job Description Company Description For more than 40 years, Aspira has been the market-leading provider of software and services that help public agencies protect natural and cultural resources while making them accessible for all. Our platform supports everything from campground reservations to hunting licenses, helping millions of people discover, enjoy, and care for the outdoors. We share our client partners' mission: to steward resources for future generations, create opportunities for genuine enjoyment of the outdoors today, and expand access so more people can experience its benefits. Aspira is transforming its technology and service model to give agencies more capacity and insight—streamlined tools, smarter automation, and better connections with their communities. Our goal is simple: make it easier for our clients to conserve what matters most and for their customers to enjoy it to the fullest. Job Description Who You Are: You're an experienced executive assistant professional who has proven themselves to be a trusted advisor to the c-level leaders they support. You are sharp, self-motivated, agile, and responsive but not reactive. You're tech-savvy and able to leverage AI and automation tools to improve operational efficiency. You're a 'velvet hammer', with both high expectations and high empathy. You thrive in scrappy startup environments, where you can be a part of building out this function within Aspira. What You Do: Reporting directly to the Chief Executive Officer (CEO), you own and optimize her complex calendar across global time zones. Serving as a taskmaster, you hold her and other leaders accountable to her schedule, keeping her days/weeks/months on track and in line with operational priorities. You prepare presentations, briefing materials, meeting agendas, travel itineraries, and communications on her behalf. Beyond just the standard support capacities, you are also a strategic sounding board for the CEO and her executive team. Qualifications Experience: • 5+ years of experience in an executive support or chief-of-staff function, ideally supporting multiple executives including the President/CEO, • Executive calendar management using MS Outlook, • Executive inbox management using MS Outlook, • Travel Coordination, • Expense tracking, • MS Excel (pivot tables, vlookups), • MS Outlook (configuration, calendaring. Inbox management) Hiring Process: The hiring process outlined below is a rough overview, and is subject to change based on business priority, interviewer availability, etc. • Virtual Interview: Introductory conversation via MS Teams, • Virtual Interview: deeper dive with the Chief Operating Officer (COO) via MS Teams, • Onsite Interview: In-person Interviews with the team @ Dallas HQ, • Final Round/Follow-Up

Job Description Company Description For more than 40 years, Aspira has been the market-leading provider of software and services that help public agencies protect natural and cultural resources while making them accessible for all. Our platform supports everything from campground reservations to hunting licenses, helping millions of people discover, enjoy, and care for the outdoors. We share our client partners' mission: to steward resources for future generations, create opportunities for genuine enjoyment of the outdoors today, and expand access so more people can experience its benefits. Aspira is transforming its technology and service model to give agencies more capacity and insight—streamlined tools, smarter automation, and better connections with their communities. Our goal is simple: make it easier for our clients to conserve what matters most and for their customers to enjoy it to the fullest. Job Description What You Do: The Senior Systems Engineer is responsible for building, maintaining, and deploying standardized Windows images and configurations across the organization. This role supports system provisioning, OS lifecycle management, and endpoint automation using Microsoft and third-party tools. The ideal candidate has hands-on experience with deployment technologies and a strong understanding of Windows client environments. Key Responsibilities: • Develop, maintain, and deploy Windows images using Microsoft Deployment Toolkit (MDT) and related tools., • Create and manage automated deployment workflows and post-deployment configurations using PowerShell scripting., • Administer and support endpoint management and patch deployment via ManageEngine Desktop Central (Endpoint Central)., • Collaborate with IT teams to ensure consistent system configuration, driver management, and application packaging., • Troubleshoot imaging, driver, and deployment issues during provisioning or post-deployment phases., • Maintain documentation for imaging processes, task sequences, and automation scripts., • Assist in testing and validating new Windows builds, feature updates, and security patches., • 30 Days: Taking over the windows image update process, monthly patching and reporting, DIA and store manager deployments; with supervision., • 60 Days: Taking over the windows image update process, monthly patching and reporting, DIA and store manager deployments; with autonomy/without supervision., • 90 Days: This individual should be identifying shortcomings with our current processes and formalizing how we would improve them. Solutions should focus on automation primarily. Experience: • 3+ years of experience in IT systems administration, desktop engineering, and endpoint management., • CompTIA A+ preferred but not required, • Excellent problem-solving and troubleshooting skills, • Strong communication skills, both written and verbal, • Skilled at Windows update management and patching workflows, • Microsoft Deployment Toolkit (MDT) experience required, • Windows Imaging Management (WIM) experience required, • Virtualization Platforms used for image testing (e.g. VMware, Hyper-V), • PowerShell for scripting automation experience required, • Endpoint Management tools (e.g. ManageEngine Desktop Central, Intune) Hiring Process: The hiring process outlined below is a rough overview, and is subject to change based on business priority, interviewer availability, etc. • Virtual Interview: Recruiter Screen w/ Talent Acquisition Manager, • Virtual Interview: Technical Screen w/ two team members, • Onsite Interview: In-person Interviews @ Dallas HQ with two team members, • Flexible Paid Time Off policy, • 10 paid holidays, • Amazing Medical/Vision/Dental/Prescription coverage, • Long Term Disability, Short Term Disability, and Company-paid Life Insurance, • 401k which vests immediately, complete with company match, • Onsite Parking

Job DescriptionDescription: Mission Critical Valor (MCV), a subsidiary of Valor Healthcare, is the leading provider of comprehensive psychological services to the Departments of State, Defense, Justice, and Homeland Security. For nearly two decades, MCPS psychologists have provided services to thousands of people working in federal law enforcement positions and individuals operating in potentially hostile environments overseas. MCV psychologists have backgrounds in law enforcement, security, and the U.S. military. Opportunity Summary: We are seeking independent contractors (1099) Clinical Psychologists to join our growing network supporting government behavioral health interviewers/evaluators. In this role psychologists would complete remote telehealth/telephonic psychological evaluations for Traumatic Brain Injury (TBI) or Post-traumatic stress disorder (PTSD) for Veterans. Benefits • Set your own schedule between the available hours of Monday through Saturday until 9 PM! A great side job for when you are available., • Fully remote as long as you reside in the United States., • Opportunity to expand your knowledge and work with different populations., • Paid per evaluation with each one taking anywhere from 40-60 minutes to complete., • Paid Training. Responsibilities • Must have excellent writing skills, with the ability to translate sound clinical judgment into clear and appropriate recommendations for initial or continued employment., • Complete and submit all required documentation expeditiously and accurately in the required format., • Provide exceptional customer service.Requirements:, • PsyD or PhD from an APA accredited doctoral program with a concentration in clinical psychology, counseling, or school psychology., • Must have a valid and unrestricted license to practice as an independent psychologist in any State, the District of Columbia, or a Commonwealth, territory, or possession of the United States, • At least 1 year experience working with military, law enforcement, security, government, veterans or first responders. Preferably in a evaluator or interviewer capacity., • Must be able to provide at least 5 hours of availability on regular basis., • Experienced in one or more Electronic Health Records, • Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams), • Must be a US citizen and reside in the United States., • PsyPact preferred Qualified applicants will receive consideration for contractor 1099 status without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Job DescriptionDescription: Description Mission Critical Valor (MCV), a subsidiary of Valor Healthcare, is the leading provider of comprehensive psychological services to the Departments of State, Defense, Justice, and Homeland Security. For nearly two decades, MCV psychologists have provided services to thousands of people working in federal law enforcement positions and individuals operating in potentially hostile environments overseas. MCV psychologists have backgrounds in law enforcement, security, and the U.S. military. Opportunity Summary We are seeking independent contractor / 1099 Clinical Psychologists to join our growing network supporting government behavioral health interviewers/evaluators. In this role, psychologists would complete remote telehealth psychological evaluations for employment suitability for law enforcement, ensuring all individuals are mentally fit for duty. Highlights: • This is a PRN opportunity that will fluctuate weekly/monthly., • Set your own schedule! A great side job for when you are available., • Fully remote as long as you reside in the United States., • Opportunity to expand your knowledge and work with different populations. Responsibilities • Must have excellent writing skills, with the ability to translate sound clinical judgment into clear and appropriate recommendations for initial or continued employment., • Complete and submit all required documentation expeditiously and accurately in the required format., • Provide exceptional customer service. Requirements: • PsyD or PhD from an accredited doctoral program., • Must have a valid and unrestricted license and PSYPACT (with exception to the following states or territories not under PSYPACT; Alaska, California, Hawaii, Iowa, Louisiana, New Mexico, Oregon, Massachusetts, New York, Puerto Rico, U.S. Virgin Islands, Guam) • At least 1 year of experience working with military, law enforcement, security, government, veterans or first responders. Preferably in an evaluator or interviewer capacity., • Experienced in one or more Electronic Health Records, • Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams), • Must be a US citizen and reside in the United States. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, sexual orientation, gender identity, disability or medical or veteran status in accordance with federal law. In addition, Valor Healthcare. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.

Job Description Company Description For more than 40 years, Aspira has been the market-leading provider of software and services that help public agencies protect natural and cultural resources while making them accessible for all. Our platform supports everything from campground reservations to hunting licenses, helping millions of people discover, enjoy, and care for the outdoors. We share our client partners' mission: to steward resources for future generations, create opportunities for genuine enjoyment of the outdoors today, and expand access so more people can experience its benefits. Aspira is transforming its technology and service model to give agencies more capacity and insight—streamlined tools, smarter automation, and better connections with their communities. Our goal is simple: make it easier for our clients to conserve what matters most and for their customers to enjoy it to the fullest. Job Description What You Do: Aspira is seeking an experienced and highly motivated Senior Software Test Engineer to join our team. This is a hands-on technical position where the primary objective will be to ensure adherence to quality standards for both functional and non-functional requirements on the Aspira suite of products. Key Responsibilities: • Undertake test preparation for a variety of projects, including resource estimations, planning, scoping, and identifying data/environmental requirements., • Execute testing tasks as needed for various projects, track issues and escalate when necessary., • Coordinate with other QA engineers and automation teams to ensure comprehensive test coverage., • Validate and smoke test production releases., • Identify urgent product issues and work with developers to resolve the issues., • High efficiency work on daily escalation support issues, • Work with both onshore and offshore teams, such as Product, Account Managers, DevOps, Infrastructure, databases, and App Support teams. Experience: • Familiarity with Microsoft .NET framework and testing frameworks such as MSTest or xUnit., • Basic knowledge of AWS services (e.g., EC2, S3, RDS, Lambda etc.)., • Strong verbal and written communication skills. Technical documentation experience is a plus., • Detailed knowledge of SQL Server databases, experience writing SQL queries and testing SSRS reports., • Experience with Defect Tracking tools such as JIRA, SpiraTeam etc. Hiring Process: The hiring process outlined below is a rough overview, and is subject to change based on business priority, interviewer availability, etc. • Virtual Interview: Recruiter Screen w/ Talent Acquisition Manager, • Virtual Interview: Technical Screen w/ Hiring Manager, • Team Interview: Virtual Interview w/ the Team

Job Description The Company Who We Are: For more than 40 years, Aspira has been the market-leading provider of hardware, software, and services that help public agencies protect natural outdoor recreation resources while making them accessible for all. Our platform supports everything from campground reservations to hunting licenses, helping millions of people discover, enjoy, and care for the outdoors. Aspira is transforming its technology and service model to give agencies more capacity and insight—streamlined tools, smarter automation, and better connections with their communities. Our goal is simple: make it easier for our clients to conserve what matters most and for their customers to enjoy it to the fullest. The Role What We Do: Within Client Support, the Technical Support team specializes in guiding clients through installations, configurations, upgrades, and the resolution of any issues with their hardware and software products. We collaborate closely with internal teams and third-party vendors to deliver seamless support using clear, simplified communication. Together, we ensure the reliable and efficient operation of our clients' point-of-sale systems while maintaining strong relationships and meeting service-level commitments. Who You Are: You are a problem-solver with people skills! You're a talented technical support professional with experience supporting hardware, software, and network products (such as PCs, tablets, printers, scanners, card swipes, cash drawers, switches, routers, modems, etc). You know how to balance your service-oriented nature with adherence to established SLAs. What You Do: In this role, you'll support our external clients (B2B) with any inbound technical support needs via phone, email, chat, and ticketing systems. You're the ultimate expert in our hardware-as-a-service products (both off the shelf and custom) and drive the analysis and troubleshooting of hardware, network, and software issues on behalf of our clients. You contribute to high client satisfaction scores by partnering closely with them all the way through resolution. Qualifications Certifications: • IT certification(s) such as CompTIA (A+, Network+), Microsoft Role-Based Certification are preferred but not required, • 2+ years of experience providing virtual technical support to external customers experiencing hardware issues., • 2+ years of experience providing virtual technical support to external customers experiencing software issues., • 2+ years of experience with small office networks, • Excellent interpersonal skills, with both internal and external parties, • Strong virtual troubleshooting skills, • Ticketing: Jira, ServiceNow, vendor portals, • Communication: Slack, Amazon Connect, • Knowledge Base: Confluence, • Endpoint Management: ManageEngine, TeamViewer Hiring Process: The hiring process outlined below is a rough overview, and is subject to change based on business priority, interviewer availability, etc: • Virtual Interview: Recruiter Screen w/ Talent Acquisition Manager, • Virtual Interview: Technical Screen w/ Hiring Manager, • Team Interview: A handful of virtual Interviews with the team, • Final Round/Executive Interview