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O365 Engineer - SME Location: New York, NY (Onsite) Duration: FTE (p.a) Job Description: (Locals are holding top preference) Must Have Technical/Functional Skills: M365 Tenant, MS Teams, ODfB, SharePoing Admin, Azure AD, M365 Advance Threat Protection Roles & Responsibilities: The role will be responsible for end-to-end management of Microsoft 365 Apps, Intune, device management, security compliance, and automation, while leading a team of administrators and working closely with security, networking, and end-user computing teams. Generic Managerial Skills: • Leadership & Strategy, • Lead and mentor the CWP/M365 administration team., • Define roadmap and strategy for Microsoft 365 Apps, Intune, and endpoint management., • Drive continuous improvement, automation, and operational excellence., • Act as SME and escalation point for complex M365 and endpoint issues., • Collaborate with Security, Identity, Networking, and Application teams.

12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C) Onsite daily in New York, NY (10004) Pay up to $40/hr. (No PTO and No Paid Holidays) The ideal candidate will have 5 years of experience supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed. White-glove support supporting VIPs/executives is highly preferred. The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Responsibilities: • Be the face of IT to corporate employees in the respective office location., • Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc)., • Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided., • Work to improve the procurement and asset management practices for IT hardware and software., • Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely., • Work with Finance and IT leadership to manage budgets and costs for IT spend., • Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques., • Execute standard Onboarding & Offboarding processes for employees joining and leaving the company., • Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications)., • Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve., • Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions., • Participate in after-hours, on-call support rotation. Required Skills: • 3+ years of IT end user support experience in a Mac focused environment (80% Mac/20% Windows), • Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation., • Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy., • Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity., • Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira., • Customer focused approach to delivering excellent service and support to internal customers. The estimated pay range for this position is USD $39.00/Hr. - USD $40.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.

Job title - Mobile Device Vulnerability Management & Configuration Compliance Engineer Work location – Springfield, Boston or New York/ NJ Onsite Contract duration – 12 months W2 Position Minimum years of experience needed in the required skills- 5 years of experience Minimum over all work experience required - 5 years Domain – Cyber Security: Application Security JD: The Mobile Device Vulnerability Management & Configuration Compliance Engineer will partner with internal stakeholders to design, validate, and operationalize an automated mobile device vulnerability scanning and configuration compliance capability across enterprise-issued mobile endpoints (iOS/iPadOS and Android). This role leads proof-of-technology (PoT) activities including tool evaluation, architecture validation, security controls mapping, and pilot execution, and drives full-scale implementation through integration with other security tools such as MDM, SIEM/SOAR, ITSM, and asset inventory/CMDB systems. The engineer will establish and maintain mobile vulnerability management processes aligned to corporate and regulatory requirements, develop continuous compliance and policy enforcement strategies, implement risk-based remediation workflows, and deliver measurable improvements in mobile endpoint security posture. Key Responsibilities • Define PoT scope, success criteria, and test plans for automated mobile vulnerability scanning (e.g., agent-based/agentless, MDM-integrated, API-driven). • Evaluate candidate tools for: coverage (OS/app/cert/profile), detection accuracy, scalability, device impact, privacy controls, and reporting fidelity. • Execute pilots across representative device populations validating: o vulnerability detection capabilities (OS versions, CVEs, patch levels, risky apps) o configuration compliance checks (encryption, jailbreak/root, screen lock, OS hardening) o integration readiness (Intune/Workspace ONE/Jamf; SIEM; ITSM; CMDB) • Produce PoT outcomes: findings, risk analysis, cost/benefit, architecture decision record, and go/no-go recommendation. • Coordinate with InfoSec and Compliance teams to ensure SaaS platform posture aligns with regulatory requirements (NYDFS). • Build and run mobile vulnerability lifecycle processes: discovery, assessment, prioritization, remediation, validation, reporting. • Establish severity/risk scoring tuned for mobile (exposure, device role, app risk, compliance impact). • Coordinate remediation with endpoint engineering, mobility admins, app owners, and operations teams. • Validate remediation effectiveness using scanner re-runs, policy compliance, and audit evidence. • Develop, deploy, and continuously improve baseline security configurations for iOS/iPadOS and Android. • Translate requirements into enforceable policies (password/biometrics, encryption, OS update controls, app controls, certificate/profile constraints, VPN/Wi-Fi security, logging settings).

Summary of Responsibilities: Systems/Apps administration including installation/upgrade of software’s, account management, access control, building workstations/laptops, fixing computers/systems issues, building and supporting VDI machines, and maintenance support. List Major/Essential Job Duties: • Responsible for supporting day to day operations on the service desk (calls, emails, tickets), desktop and engineering support including banking, financial trading, and IT Systems., • Supervise Information Systems, Security and Auxiliary services., • Fixing computers vulnerabilities, and patching., • Analyze incidents reported by users and fixing them., • Handling Start of the day and End of the day processes., • Handling end-user’s problems related to phone/turret system and network., • Coordinates with Madrid (H.O.) to resolve systems issues., • Troubleshooting and solving systems/desktops performance issues.7, • Creating Windows and VDI Images and Maintaining Them., • Building workstations/laptops/mobile devices., • Handling IT Asset Inventory Management. Level of Complexity and Risk Involved: This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. The position utilizes one-on-one consultancy to end users and BBVA head office staff. The position’s responsibilities require independent analyses, communication and problem solving. Work is performed with little supervision and requires initiative and judgment. Skills, knowledge, and abilities/Competencies: • Must hands- on experience of windows operating system (windows 10, 11 enterprise or above), installation, building machines using windows imaging, and troubleshooting., • Experience in IT Service Request Management System like Service Manager, BMC Helix, Service Now etc., • Experience with Mobile Device Management (e.g. MobileIron, Intune)., • Experience with Cisco Phone Systems/IPC Turret Phone Systems., • Must be knowledgeable in new technologies, personal computer operation, desktop operating systems and productivity applications., • Must have depth experience with Microsoft Office on premises and cloud (including Addins/Macros troubleshooting)., • Have experience with conferencing audio video devices., • Must have excellent interpersonal communication skills and attention to details., • VDI (Virtual Desktop) handling experience., • Demonstrates understanding and experience with banking organization computing environment/ Financial/Trading applications (e.g. Bloomberg/API, ION Trading, Tradeweb, Maxxtrader, Refinitiv Trading, FXALL, CME/BrokerTec, Market Axess , ICAP, Moody’s Analytics, Flextrade etc.) including hardware and software systems, etc., • Experience with Qualys, Ivanti, Zscaler, SentinelOne, and vulnerability management., • Workday Administration experience is huge plus., • Collaborative and team player., • Good organizational and problem-solving skills., • Good understanding of networking., • Ability to make decisions, plan effectively and work under pressure., • Passionate to learn new technologies, adopt as per evolving business needs and getting things done., • Some experience to create reports using Excel, LDAP, and SQL queries is a plus., • Additional Education while not necessary, but would be considered a plus: Microsoft Certifications, Cisco Certifications., • Fluency in Spanish a plus., • Bachelor's degree (B.A or B.S.) or equivalent from a four-year college required and 1 or more years related experience and/or training; or equivalent combination of education and experience. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. With respect to this position in our New York Office, the expected base salary ranges from $80,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. *Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions

Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. We are seeking an accomplished Executive Director of IT Operations to provide senior operational leadership and hands-on technical expertise for our enterprise IT infrastructure and end-user services organization. This role reports to the VP of IT & Security and manages both the Director of Infrastructure Operations and ServiceDesk/Desktop Support operations while maintaining deep technical involvement in complex implementations and serving as the subject matter expert across our technology stack. The ideal candidate combines proven leadership capabilities with advanced technical skills, providing strategic planning, operational reporting, and direct technical execution for critical infrastructure initiatives while ensuring exceptional end-user service delivery. ROLE AND RESPONSIBILITIES: Organizational Scope & Direct Oversight • Infrastructure Operations and End-User Services Leadership, • Direct management of Director of Infrastructure Operations and the manager of desktop support services., • Operational oversight of Senior Systems Administrators, Network Engineers, and technical infrastructure staff, • Strategic coordination with infrastructure teams across Linux/Windows, Virtualization platforms such as VMware, storage, networking, and cloud platforms, • Technical mentorship for infrastructure professionals and career development planning, • Oversight of infrastructure Tier 1/2/3 support operations and escalation processes, • Demonstrated understanding of ITSM ticketing platform for incident, problem, and request management. ServiceNow experience preferable., • Strategic planning for end-user experience improvement and support optimization, • Ensure all systems are patched and secured in accordance with company policy, servers, laptops, and network equipment Strategic Planning & Operational Reporting • Develop comprehensive operational plans, technology roadmaps, and capacity planning strategies for infrastructure and service delivery organizations, • Create detailed project plans, resource allocation strategies, and timeline management for major infrastructure and service delivery initiatives, • Generate executive-level reporting on infrastructure performance, service desk metrics, project status, and operational KPIs for VP leadership, • Coordinate budget planning, resource forecasting, and capital expenditure recommendations across infrastructure and end-user services, • Lead infrastructure architecture planning and technology standardization initiatives Hands-On Technical Leadership & Implementation • Personally lead complex technical implementations including major infrastructure upgrades, migrations, and architectural changes, • Serve as escalation point for critical technical issues requiring advanced expertise across multiple technology domains, • Conduct advanced troubleshooting and resolution for complex infrastructure problems spanning multiple platforms, • Design and implement enterprise-level solutions including virtualization clusters, storage architectures, and network infrastructures, • Lead proof-of-concept development and technical evaluation of new technologies and platforms, • Provide hands-on technical guidance during critical maintenance windows and emergency response situations DESIRED QUALIFICATIONS: Technology Stack Subject Matter Expertise • Enterprise Infrastructure Platforms: Expert-level knowledge of virtualization (VMware vSphere, KVM), enterprise storage (SAN/NAS), Object based storage, Cisco switches, fiber channel switches, Load Balancers, Firewalls, and overall network architecture serving as foundation for all service., • Data Centers: Primary contact for our collocation data centers day to day operations. Hands on installation of technology during expansion and refresh projects. Capacity planning, Circuit inventory, IPAM and connectivity between data centers and branch offices., • Container Platforms & Cloud-Native Architecture: Expert-level knowledge of on-premises Kubernetes platforms, container orchestration, microservices architectures, networking (CNI), storage (CSI), security contexts, RBAC, network policies, admission controllers, and multi-tenancy patterns. Experience building Kubernetes as an internal platform service for development teams., • Compliance-Driven Infrastructure: Familiarity with NIST 800-53 Rev 5 controls and NIST SP 800-190 container security guidance; practical experience implementing compliance requirements in containerized environments; familiarity with CMMC Level 2 requirements and government contract security obligations, • Operating Systems: Microsoft Windows Server current versions, Active Directory design, support and GPO's, Advanced expertise in Linux (RHEL, CentOS, Ubuntu), • DevSecOps & CI/CD Security: Experience working with the security team to help design and secure CI/CD pipelines. Working to integrate security controls including remediation of the results from the security teams container image scanning, vulnerability management, and policy-as-code enforcement, • Automation and Infrastructure-as-Code: Deep technical knowledge of Terraform, Ansible, GitOps workflows, and automation frameworks for declarative infrastructure management, • Understanding of network segmentation, VLAN's, routing , ACL's, Illumio Micro segmentation, service mesh implementations (Istio, Linkerd), mutual TLS, and identity-aware access controls for containerized environments, • Observability and Monitoring: Expert knowledge of observability platforms including Prometheus/Grafana for infrastructure metrics and AppDynamics for application performance monitoring, ability to interpret metrics, define dashboard requirements, and collaborate with platform teams on monitoring strategies, • Endpoint Management: Knowledge of modern endpoint management solutions including SCCM, Intune, Autopilot for desktop deployment automation, • Service Delivery: Understanding of ITIL frameworks, service desk operations, and end-user support best practices, • Emerging Technologies: Technical evaluation and implementation of new platforms and architectural patterns in compliance-constrained environments, • Cloud Technologies: We are an on-premise environment, however, experience with AWS, Azure, Google Cloud platforms primarily for architectural reference and hybrid patterns, • Networking: Advanced knowledge of enterprise networking, software-defined networking, service mesh architectures (Istio, Linkerd), and zero-trust network design for containerized workloads, • Database Systems: Experience supporting database teams using enterprise database platforms (SQL Server, PostgreSQL, MySQL) including containerized database operations and persistent storage strategies. Backup and recovery., • ITSM Platforms: Deep experience with ticketing platform capabilities including incident management, problem management, change management, and service catalog workflows; ability to define operational requirements and request platform enhancements and KPI's Education & Professional Experience • Bachelor's degree in Engineering, Computer Science, Information Technology, or related technical field, • 12+ years of progressive experience in enterprise infrastructure management and technical leadership, • 5+ years of senior management experience., • Proven track record leading large-scale infrastructure transformation and modernization projects, • Proven ability to lead technical teams while maintaining hands-on technical involvement, • Strong project management capabilities with PMP certification or equivalent experience, • Excellent communication skills for both technical teams and executive leadership, • Experience with vendor management, contract negotiation, and strategic technology partnerships, • Virtualization: VMware VCP-DCV, VCAP-DCA, or equivalent advanced certifications, • Cloud Platforms: AWS Solutions Architect Professional, Azure Solutions Architect Expert, or Google Cloud Professional (for architectural reference), • Project Management: PMP, Prince2, or equivalent project management certifications a plus, • ITIL: ITIL Expert or equivalent service management certifications a plus *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $200,000.00 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. To learn more about our company and other opportunities visit us at Keywords: IT Infrastructure, IT Operations, New York Jobs, IT Jobs, Indeed, LinkedIn, Google, Lever, #ITInfrastructure, #ITOperations, #NewYorkJobs, #ITJobs, #Indeed, #LinkedIn, #Google, #Lever, #Ladders, Information Technology Operations, IT Management, Information Technology Infrastructure, Global IT Program Manager, Global IT Operations MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at

Job Title: Desktop Support Administrator (Must have exp. in Intune & Azure AD) Location: NYC, NY 10017 (On-Site) Duration: Long-Term Required Skills • Strong experience with MDT, Intune, and Azure AD, • Windows 10 support experience, • VPN configuration & troubleshooting, • Enterprise software installation & imaging, • ServiceNow ticketing system, • Active Directory administration

Company Overview Our client is a rapidly growing technology organization supporting large‑scale digital healthcare and clinical research operations. They provide advanced data‑capture and patient‑facing solutions used across global clinical studies. Their platforms power next‑generation digital trials by enabling secure, reliable, and compliant data collection through mobile devices, sensors, and remote‑capture tools. Role Overview We are seeking a Senior Mobile Device Lifecycle Manager to lead and mature the device management function responsible for all mobile hardware deployed across global clinical programs. This leader will oversee a small cross‑platform MDM team, define long‑term strategy, and ensure the secure acquisition, configuration, deployment, tracking, and retirement of large‑volume fleets of Windows tablets, iOS devices, and Android hardware. The current environment is evolving, with new workflows, a major MDM migration underway, and opportunities to standardize and scale operations. This role is ideal for someone who can be both strategic and hands‑on, build processes that hold up in regulated environments, and elevate a team through strong people leadership. Key Responsibilities • Lead, mentor, and develop a team supporting Windows, iOS, and Android device fleets., • Own the full mobile device lifecycle: procurement, configuration, deployment, maintenance, refresh cycles, and secure end‑of‑life., • Define and implement a multi‑year device lifecycle strategy, including forecasting, cost control, tooling, and process optimization., • Drive an ongoing MDM migration project, including transitioning Windows devices into a unified platform (SOTI or similar)., • Evaluate current workflows and create scalable, compliant processes and SOPs that support a highly regulated environment., • Manage vendor relationships, including annual reviews and coordination with MDM solution providers., • Oversee device inventory accuracy, asset tracking, usage analytics, and audit‑ready documentation., • Ensure the team is cross‑trained and able to support all platforms consistently., • Collaborate with engineering, security, compliance, and operations teams to align device readiness with organizational timelines and regulatory requirements., • Roll up sleeves when needed-this is a hands‑on operational leadership role. Qualifications • 6+ years of experience in mobile device management and people leadership., • Experience managing multi‑OS environments (Windows, iOS, Android)., • Strong background with MDM/UEM solutions (SOTI preferred; Intune, MobileIron, AirWatch, or similar acceptable)., • Proven experience supporting large device fleets in complex or regulated environments (clinical, healthcare, pharma, or similar is a plus)., • Experience leading or executing device/MDM migration projects., • Strong documentation, process design, and operational management skills., • Excellent communication and stakeholder management abilities., • Comfortable operating in a hands‑on leadership role., • Ability to work cross‑functionally and drive alignment across technical and non‑technical teams. This role is remote in the US.

Job Description Job Title: Information Technology Service Desk Specialist Location: New York, NY 10121 Salary/Payrate: $60-63K with benefits Work Environment: 100% Onsite Term: 1 Year Contract that renews each year with possible opportunity of conversion Sponsor/Transfer Visas: Client is unable to sponsor. US Citizen and Green Card Holders Only. Referral Fee: $500 - should your referral start with our client JOB DESCRIPTION The Information Technology Service Desk Specialist is the first point of contact to respond, troubleshoot, and resolve technical issues in a Windows and Mac environment. The Service Desk supports internal staff and external customers efficiently and quickly over the phone, in person, and through remote connectivity software. A lot of the support is handled in person versus a ticketing system. The ideal candidate will have a strong commitment to high-quality customer service and a solid work ethic. Responsibilities • You will be responsible for helping onboard new hires with their devices., • Help train new hires on technology, intranet, etc., • Install Software and Troubleshoot issues., • Set up workstations – monitors, docking stations, etc., • Must have Windows and Apple troubleshooting experience., • Mobile Device Management (MDM) – Intune preferred., • A+ Certification preferred., • Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems (Windows & Mac), hardware, and software., • Responding to requests on the phone, via email, in person, or through remote access, • Update the team on progress and ensure all tickets are resolved within a timely manner., • Provide mobile device support to employees., • Maintain AV equipment while performing daily walkthroughs of all conference rooms., • Image laptops and desktops in preparation to be deployed., • Manage hardware and software inventory., • Assist with enterprise-wide Technology projects., • Document processes, procedures, and issue resolutions, • This role requires you to work in-office weekdays and after-hours support when needed. Qualifications: • Additional responsibilities as assigned., • Bachelor’s Degree preferred., • 3+ years of experience in a Help Desk / Service Desk role, • Exceptional knowledge of Microsoft Office Suite / M365, • Must have superior customer service skills., • Superior organization, project management skills, and attention to detail, • Demonstrated decision making and problem-solving skills., • Detail-oriented, multi-task, and work effectively in a fast-paced, team environment., • Strong interpersonal skills and effectively communicate, both written and verbally, • Must have a positive approach and team spirit., • Multi-lingual a plus

Job DescriptionSr. Help Desk Engineer Mid-Town Manhattan, NY (100% onsite) 3-6 Month contract Job Overview: We are seeking a highly skilled and experienced Sr. Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment. This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key Responsibilities: • Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations, • Create and migrate user profiles as part of the entity consolidation project, • Update, test, and troubleshoot desktop software and operating systems, • Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot, • Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed, • Collaborate with project managers and technical leads to execute migration tasks according to project timelines, • Document processes, configurations, and solutions as needed for project consistency and knowledge sharing, • Support end users in person and respond to service requests efficiently and professionallyRequired Skills & Experience:, • Hands-on experience with Microsoft Intune and Windows Autopilot (required), • Proven ability to build and deploy Windows desktops and manage user profiles, • Strong desktop support skills for both hardware and software in enterprise environments, • Experience with desktop software installations, updates, and troubleshooting, • Experience supporting migrations or consolidations of IT environments is highly desired, • Excellent interpersonal and communication skills, • Proven track record of professionalism and reliability in fast-paced settingsPreferred Qualifications:, • Prior experience in IT consolidation, merger, or acquisition projects, • Familiarity with user data migration tools and scripting a plus (e.g., PowerShell) FfP8kd0pPX

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job DescriptionDescription: NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site) Salary Range: $90,000.00 To 125,000.00 + Benefits Unrestricted Work Authorization Required JOB SUMMARY: The Desktop Engineer is a critical role that focuses on ensuring the smooth deployment, management, and support of desktop systems for the entire organization. You will utilize your expertise with Intune, SCCM and other tools for application packaging, deployments, imaging, and inventory control to enhance desktop environments. You will play a key role in supporting projects such as Unified Endpoint Management to transform the way desktop images are created, managed, and deployed across the organization. You will utilize your expertise in scripting and automating processes to aid our effort in achieving zero-touch image deployments and maintenance of desktop systems. Please note this role is based out of our Queens Health Center. DUTIES AND RESPONSIBILITIES: Collaborate with clients to understand their IT needs and challenges, providing expert advice and support for desktop environment management, troubleshooting, and optimization. Design, create, and manage application packages for deployment using ManageEngine, SCCM, Microsoft Intune, and other tools ensuring proper configuration and distribution across client environments. Develop, manage, and maintain desktop images for various operating systems and configurations. Efficiently deploy these images to both new and existing systems, adhering to client requirements, security, and best practices. Develop and maintain scripts and automation workflows to streamline and automate various aspects of desktop image creation, deployment, and management, with a focus on achieving zero-touch deployments. Assist in maintaining software and hardware inventory tracking systems, regularly updating databases to ensure accurate and current information. Oversee patch management processes, including the automated deployment and verification of updates. Generate detailed reports on patch status, compliance, and any encountered issues. Create and maintain thorough documentation for processes, configurations, and deployments, ensuring all procedures are clearly documented and accessible for future reference. Diagnose and resolve complex issues related to desktop environments, including hardware, software, and network problems. Contributes to team effort. Performs other duties as assigned. Requirements: EDUCATION AND EXPERIENCE: Bachelor’s degree in Engineering, Computer Science, Information Systems, a related area, or equivalent work experience. 5-10 years of extensive experience as a Desktop Systems Engineer or in a similar role, with a proven track record of supporting desktop infrastructure projects and initiatives 5-10 years of experience using SCCM for imaging and deployments 3+ years of experience using Intune for imaging and deployments Experience using Manage Engine Endpoint Central, Script Logic and or Desktop Authority is a plus Microsoft Endpoint Administrator certification is desired. Microsoft Modern Desktop Administrator certification is desired. ITIL V4 certification is desired. KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrated experience in a desktop engineering role, with a strong background in managing and deploying desktop environments using Intune and SCCM. Proficiency in Microsoft Intune and SCCM for application management and deployment. Advanced proficiency in PowerShell scripting, Windows Management Instrumentation (WMI) Microsoft Deployment Toolkit (MDT), Active Directory, and Group Policies with demonstrated experience in developing automation solutions for desktop environments. Strong problem-solving skills, excellent communication abilities, and the capacity to work independently as well as collaboratively within a team. Strong understanding of desktop imaging technologies, deployment methodologies, and best practices, with hands-on experience in image creation, customization, and deployment processes. Ability to analyze complex technical issues, troubleshoot problems, and implement effective solutions in a timely manner. Strong communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors to achieve common goals and objectives. Attention to detail, ability to meet deadlines and prioritize deliverables for competing high-priority projects, and excellent time management skills. PHYSICAL DEMANDS: Occasional travel to Health Centers and other locations as needed. BENEFITS AND COMPENSATION: Medical, Dental, Vision, Pharmacy, and Mental health benefits at no cost to all benefits-eligible employees and their eligible dependents Paid Time Off (Vacation, Personal, Sick days, and 12 paid Holidays) 401(k) Plan with employer contribution Life Insurance Tuition Reimbursement Short Term and Long-Term Disability Benefits Legal Services Wellness Benefits

Job Description Seeking a highly skilled Azure Hybrid Desktop Support Engineer to join our IT team. This role sits at the intersection of end-user support, modern endpoint management, and cloud infrastructure, supporting a hybrid environment spanning on-prem Active Directory and Microsoft Azure (Entra ID). The ideal candidate combines hands-on desktop support experience with modern management tools (Intune, Autopilot) and thrives in a fast-paced, high-performance environment supporting demanding users. Key Responsibilities End-User Support & Operations • Provide white-glove desktop support for executives, traders, and business users, • Troubleshoot Windows 10/11, Microsoft 365, and line-of-business applications, • Support conference rooms, AV systems, and collaboration tools (Teams, Zoom), • Support and maintain hybrid identity environments (on-prem AD + Microsoft Entra ID), • Administer Azure AD Connect, synchronization, and identity troubleshooting, • Manage devices via Microsoft Intune / Endpoint Manager, • Deploy and maintain Windows Autopilot for zero-touch provisioning, • Automate repetitive tasks using PowerShell, • Assist with desktop engineering initiatives (image management, patching, policy deployment), • Support endpoint security tools (Defender for Endpoint, AV/EDR platforms), • Assist with access control, MFA, and device compliance policies, • Participate in audits, remediation, and security hardening initiatives Required Qualifications • 3–5+ years of experience in desktop support / end-user computing, • Strong experience with:, • Windows 10/11 administration, • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), • Active Directory (users, groups, GPOs), • Hands-on experience with:, • Microsoft Intune / Endpoint Manager, • Azure AD (Entra ID) in a hybrid environment, • Solid troubleshooting skills across:, • OS, applications, networking basics, and hardware, • Experience with:, • Azure AD Connect / hybrid identity sync, • Windows Autopilot deployments, • Defender for Endpoint or similar EDR tools, • Exposure to:, • VDI environments (Citrix, VMware Horizon, Azure Virtual Desktop), • Patch management tools (WSUS, Intune Update Rings), • Background in financial services, hedge funds, or high-performance environments

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Responsibilities: Specific duties include, but are not limited to, the following: • Manage day-to-day operation of HD & DT staff - scheduling, incidentals, provisioning, • Steward Client Services processes - HD, DT, reporting, • Host daily standups - ownership of report and improvements, • Lead service desk service-delivery improvement program - conduct analysis of case traffic and devise responses and improvements, • Coordinate support efforts with complimentary support teams, • Serve as incident management coordinator and lead RCA reporting, • Engage in outreach to constituent teams to gather information used for forecast future service-desk deliverables - continuously seek new ways to anticipate and meet constituent needs - conduct market research and surveys to gather feedback and formulate plans to improve service, • Ownership of tracking system enhancement and evolution, • Guide career growth of the team - recruit new staff and plan career paths for existing staff - create growth opportunities for staff, • Ownership of the client asset tracking practice and system - ensure all equipment is tracked, updated and recovered over the items' lifecycle - maintain inventory of deployable equipment - coordinate ITAD, • Lead 1st level monitoring and communications - build and maintain observability systems to detect and alert and respond as fast as possible, • Coordinate and arbitrate enterprise Change Management - articulate the process, system and adherence, reporting and metrics., • Lead and manage the deployment of new branch locations, including end-user PC rollout and setup., • Manage Active Directory, Intune, Microsoft Teams, and Exchange Online within a Microsoft 365 environment., • Experience and training for leading people and teams, scheduling., • ITIL practitioner., • Comfortable leading meetings., • Analytical skills and experience with process improvement, • Diplomacy and customer service skills, • Incident management skills, comfortable taking lead in pressure situations, • Market research, data analysis, • Experience with business process platforms, understands how to make changes to improve performance, • Experience with recruiting, career planning, staff coaching, • Understanding of purchase order and accounting practices around asset acquisition and tracking - Experience with asset tracking systems, tagging and trend analysis., • Experience with observability systems, understanding of metrics monitoring and alerting, • Experience tracking and reporting on CM events., • Proven capability to manage and govern Active Directory, Intune, Microsoft Teams, and Exchange Online in a Microsoft 365 ecosystem., • Expertise in managing enterprise IT assets, including tracking, lifecycle control, and accountability across the asset lifecycle. Leadership Competencies: • Proven ability to manage change, • Capacity to take calculated risks and innovate, • Experience in setting vision and strategy, • Lead by example and encourage team in developing adaptability, • Successful in communicating effectively, • Prioritizes the development of others, • Thinking that values diversity and difference, • Proven ability to build and maintain relationships at all levels of the organization, • Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work Qualifications and Requirements: • Minimum of ten years of experience in Help Desk or Service Desk management and leadership roles., • Five to ten years of hands-on experience with Microsoft applications, including Active Directory, Intune, Microsoft Teams, and Exchange Online., • Ten years of demonstrated ability to manage organizational change and drive process improvements., • Five years of experience in setting a clear vision and developing effective strategies for IT service delivery., • Relevant certifications (e.g., ITIL, Microsoft Certified, Security, etc..) are highly desirable., • Financial Industry experience preferred., • Five years of experience with asset management platforms.Five years of experience coordinating new branch deployments, including desktop setup Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $93,200-155,790 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description Endpoint Support Engineer (Service Desk) We have an immediate need for an Endpoint Support Engineer to join our client for an on-going contract position with potential for conversion to permanent employee. This role supports enterprise end-user technology operations by managing advanced service desk functions, administering endpoint platforms like Microsoft Intune and Microsoft SharePoint, maintaining PowerShell automation scripts, and improving support processes. • Location: Onsite in New York, NY (Park Avenue), • Maintains a high degree of customer service and confidentiality (as needed) for all support queries while adhering to all service management principles, • Manages day to day incident submissions; builds and manages his/her queue; answers support queries via phone and email for local and remote offices; responds and completes all requests by taking ownership of every task completely and in a timely and courteous manner, • Manages onboarding and off-boarding process of employees as it pertains to Technology equipment by setting up new users, modifying access for existing users and installing relevant applications, • Exercises problem-solving skills daily to resolve customer issues as they arrive, • Monitors progress of tasks and/or incident resolutions while determining escalation points and criticality of requests, • Manage incident resolution activities by identifying, troubleshooting, and resolving software failures that prevent a user from employing an existing IT service, • Ensure all required documentation is current, all support activities are properly logged and tracked in ServiceNow and other operational and relevant support systems., • Identify issues and make recommendations that will improve processes and procedures, • Assist in strategic initiatives through brainstorming and implementation, etc., • Technical Depth in supporting Widows 10 & common software (productivity, security) for an enterprise environment, • Experience using Active Directory, • Remote support using BeyondTrust (Bomgar) remote access appliance or similar, • PowerShell scripting for automation, • Asset management principles and software use, • Support of the O365 suite, • Use of SCCM, • IOS/Android support, • Experience with using ticketing systems (ServiceNow preferred), • Operating within an ITIL framework, • Support within a high-volume, regulated enterprise environment (preferably finance), • Creating / advocating user enabling technologies, • Experience with Microsoft Intune Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Job Description Location: New York, NY Job Type: Full-Time Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. About the Role: We are seeking an experienced IT Help Desk Specialist to join our IT team. This position serves on solving complex technical issues and plays a critical role in maintaining the stability, security, and performance of our IT systems. The ideal candidate will have strong troubleshooting abilities, experience supporting enterprise environments, and the ability to assist with infrastructure support and mentoring junior help desk staff. Key Responsibilities: • Troubleshoot and resolve advanced hardware, software, network, and system issues., • Support and maintain Active Directory, Microsoft 365, Windows servers, and endpoint systems., • Investigate and resolve system outages, performance issues, and security alerts., • Assist with system upgrades, patching, and infrastructure maintenance., • Monitor system health and assist with preventative maintenance., • Work with third-party vendors and service providers to resolve technical issues., • Maintain clear documentation of troubleshooting steps and solutions. Required Qualifications: • 3+ years of IT support experience, including advanced troubleshooting., • Strong experience with Windows 10/11 and Windows Server environments., • Experience administering and troubleshooting Active Directory and Group Policy., • Hands-on experience supporting Microsoft 365 (Exchange, Teams, SharePoint, OneDrive)., • Knowledge of network fundamentals including TCP/IP, DNS, DHCP, and VPN connectivity., • Experience troubleshooting printers, endpoints, mobile devices, and peripheral equipment., • Experience with remote support tools and ticketing systems., • Ability to perform root cause analysis and resolve recurring technical issues., • Strong documentation and communication skills., • Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications: -Experience with virtualization platforms (VMware or Hyper-V). -Experience with backup and disaster recovery systems. -Familiarity with endpoint management tools (Intune, ABM, or similar). -Experience supporting network equipment such as switches, firewalls, and wireless systems. -Knowledge of IT security best practices and endpoint protection systems. -IT certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description We are seeking a highly detail-oriented Deployment Hardware Technician to support end-user technology across a fast-paced private equity environment. This role is responsible for the imaging, deployment, lifecycle management, and optimization of hardware within a Microsoft Windows ecosystem, ensuring seamless delivery of technology to investment professionals and business teams. This individual will operate in a high-performance, low-latency environment where reliability, speed, and precision are critical to business success. Key Responsibilities • Configure, image, and deploy Windows-based endpoints (laptops, desktops, trading floor setups) using standardized build processes, • Manage hardware lifecycle: procurement support, asset tagging, inventory tracking, refresh cycles, and secure decommissioning, • Execute zero-touch / low-touch deployments leveraging tools such as Microsoft Endpoint Manager, Autopilot, and imaging solutions, • Troubleshoot hardware and OS-level issues (drivers, BIOS/firmware, peripherals, docking stations, multi-monitor setups), • Support executive and investment teams with white-glove desk setups, office moves, and rapid onboarding, • Maintain and improve deployment workflows through PowerShell scripting and automation, • Ensure compliance with security standards including patching, encryption, and endpoint hardening, • Collaborate with infrastructure, security, and networking teams to ensure consistent endpoint performance and connectivity, • Document build standards, deployment procedures, and asset management practices Required Qualifications • 1 - 3 years of experience in hardware deployment, desktop engineering, or IT support within a Windows environment, • Strong experience with Windows 10/11 imaging, deployment, and troubleshooting, • Hands-on experience with Microsoft Intune and/or Microsoft Endpoint Configuration Manager, • Familiarity with Azure AD / Entra ID, group policies, and endpoint security controls, • Experience supporting high-demand users (finance, trading floor, or executive environments preferred), • Solid understanding of hardware components (CPU, RAM, storage, peripherals) and troubleshooting techniques, • Basic scripting experience (PowerShell preferred) for automation and deployment efficiency Preferred Qualifications • Experience in private equity, hedge fund, or financial services environments, • Exposure to MDM/MAM, endpoint security tools, and compliance frameworks, • Familiarity with asset management systems and ITIL-based processes, • Experience supporting multi-site or global office deployments What Makes This Role Different • Direct support of investment professionals where uptime and speed matter, • High visibility—your work directly impacts onboarding, productivity, and trading readiness, • Lean team environment with ownership over the full device lifecycle, • Opportunity to modernize deployment practices (automation, cloud-first endpoint management) Ideal Candidate Profile Someone who: • Takes pride in clean, consistent builds and efficient deployments, • Moves with urgency but doesn’t sacrifice quality, • Understands that in a PE environment, downtime = real financial impact, • Is proactive about improving processes, not just executing them

Job Description We are seeking a highly polished, technically strong End User Support professional to join a fast-paced, performance-driven investment environment. This role is central to ensuring our front office and executive teams operate without friction, downtime, or distraction. This is a white-glove support role supporting senior leadership and trading professionals, where precision, discretion, and technical depth are critical. Role Overview • Deliver high-touch, in-person and remote support across the firm’s technology stack, including Microsoft 365 (Outlook, OneDrive, SharePoint), Exchange, GlobalProtect, Lenovo X1 laptops, Azure Virtual Desktop, and related platforms, • Build trusted relationships with executives including CEOs, CFOs, Managing Directors, and Traders, • Partner closely with systems, network, and application teams to ensure resilient, scalable, and secure solutions, • Participate in and execute both tactical initiatives and longer-term global technology projects, • Proactively identify issues through log analysis and system behavior, resolving problems before business impact, • 3-5 years of experience in End User / Desktop / IT Support within hedge funds, investment banks, or similar financial institutions, • Strong expertise in:, • Microsoft 365, Intune, Outlook, OneDrive, SharePoint, • Windows 11, Azure Virtual Desktop, Active Directory, Group Policy, PowerShell, • SCCM administration, automation scripting, • VPN clients, desktop and laptop hardware, mobile device support (iOS & Android), • Experience supporting market data applications and VoIP systems, • Comfortable operating under pressure, prioritizing issues, and making decisions with limited information, • Excellent communication skills with the ability to engage confidently at all organizational levels, • Strong documentation and live training capabilities You take ownership, operate calmly in high-stakes environments, and bring both technical expertise and sound judgment to every interaction. You value precision, discretion, and teamwork—and you take pride in enabling others to perform at their best. If you’re interested in learning more or would like to apply, please reach out directly.

Job DescriptionSr. Help Desk Engineer Mid-Town Manhattan, NY (100% onsite) 3-6 Month contract Job Overview: We are seeking a highly skilled and experienced Sr. Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment. This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key Responsibilities: • Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations, • Create and migrate user profiles as part of the entity consolidation project, • Update, test, and troubleshoot desktop software and operating systems, • Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot, • Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed, • Collaborate with project managers and technical leads to execute migration tasks according to project timelines, • Document processes, configurations, and solutions as needed for project consistency and knowledge sharing, • Support end users in person and respond to service requests efficiently and professionallyRequired Skills & Experience:, • Hands-on experience with Microsoft Intune and Windows Autopilot (required), • Proven ability to build and deploy Windows desktops and manage user profiles, • Strong desktop support skills for both hardware and software in enterprise environments, • Experience with desktop software installations, updates, and troubleshooting, • Experience supporting migrations or consolidations of IT environments is highly desired, • Excellent interpersonal and communication skills, • Proven track record of professionalism and reliability in fast-paced settingsPreferred Qualifications:, • Prior experience in IT consolidation, merger, or acquisition projects, • Familiarity with user data migration tools and scripting a plus (e.g., PowerShell) txcQ03tcMh

Job DescriptionAbout Us Solar Landscape is the leading commercial rooftop solar developer in the U.S. Only 4% of commercial rooftops host solar today — we’re changing that, fast. Commercial rooftop solar is the fastest, smartest way to build new clean power — delivering megawatts of generation in months, not years, and powering America’s energy and future right where it’s needed most. By turning rooftops into local power plants, we’re reshaping how — and how fast — energy gets built in the U.S. Recognized as the #1 Distributed Generation Developer by New Project Media, the #1 National Commercial Rooftop Solar Developer by Solar Power World, and winner of the U.S. Department of Energy’s Grand Prize for Clean Energy, Solar Landscape is defining the future of energy generation in America. Headquartered in Asbury Park, New Jersey, Solar Landscape has offices in Chicago, Baltimore, and New York City and operates in over a dozen states nationwide. We move fast, solve hard problems, and take our work seriously — but never ourselves. We value clear thinking, accountability, and execution. At the same time, we’re collaborative by default, and believe the best work happens when people enjoy working together. Our team is made up of smart, grounded people who show up for each other — whether that’s troubleshooting a system design or catching up over lunch. If you’re looking to do meaningful work in a high-performance environment — and be part of the team reshaping how energy gets built in the U.S. — we’d love to meet you. About The Role The job of the IT Support Specialist – Tier 1 is to provide initial technical support to end users across the organization. This role serves as the primary point of contact for technical support for resolving hardware, software, and access issues, all while providing top-notch customer service. This role will start with Tier 1 support and will overtime learn the skills and standards used across the IT industry. The IT Support Specialist I - Tier 1 will assist in issue resolution, account management, device support, and documentation. They will escalate complex issues to Senior System Administrators as needed. This job requires communication skills, as well as attention to detail in a high-speed technical environment. Responsibilities Deliver Tier 1 technical assistance to end users through our ticketing system, email, phone, and face-to-face interactions. Diagnosing and resolving issues related to: • Windows and Mac computers, • Microsoft 365 applications, such as Outlook, Teams, SharePoint, OneDrive, etc., • Printers and peripheral devices, • Mobile device management platforms such as Jamf and Microsoft Intune, • Password management, multifactor authentication, and SSO, • User onboarding and offboarding, as well as documentation and improvements for these processes, • Access to distribution lists, shared inboxes, application access, and licensing, • Configuration and management of laptops, tablets, and mobile devices, • Recording IT assets like devices, equipment, and peripherals, • Compliance with organizational security policies, including alerting others to possible security incidents, • On call rotation for tickets and technical issuesQualificationsRequired Qualifications, • Organizational Skills, • Ability to manage multiple support requests and prioritize tasks effectively, • Communication, • Strong written and verbal communication skills and ability to explain technical concepts to non-technical users, • Attention to Detail, • Ability to accurately document issues, solutions, and technical processes, • Ability to ensure issues are addressed in both the long and short term, • Problem-Solving, • Ability to diagnose technical issues and implement effective solutions in a timely manner, • Teamwork, • Ability to collaborate with other IT team members and departments, • Strong stakeholder management skills, • Knowledge, • Understanding IT support processes, device management, and security best practices, • Travel Requirement, • 5-10% of travel required to offices in other cities as needed (IL, MD), • Must be able to commute to our Asbury Park, NJ office 3 days a week, and our NY office 2 days a week. Preferred Qualifications, • Education, • Bachelor’s degree in information technology, Computer Science, or related field, or equivalent work experience, • Experience, • Experience in IT support, help desk, or technical support role., • Microsoft Intune / endpoint management, • Remote support tools, • Experience with endpoint security tools. (Defender, or other related antivirus tools.), • Windows 11 troubleshooting, • Basic networking troubleshooting, • Microsoft 365 administration, • Ticketing systems (ServiceNow, Jira, Zendesk), • Certifications preferred but not required, • CompTIA A+, • Network +Salary will vary depending on your location and job-related skills and experience. This is an incentive-based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.Benefits and Perks We offer competitive compensation and benefits designed to support you inside and outside of work: · Training / Professional development opportunities · 401(k) with 4% company match· Summer Fridays· Flexible remote/hybrid work options· Paid parental leave· Team lunches, events, and stocked kitchens· Modern, collaborative office spaces in Asbury Park, New York City, Boston, Chicago, and Baltimore· Medical, dental, and vision coverage· Company-paid life and long-term disability insurance We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCloaked is a privacy startup dedicated to rebuilding consumer trust in how personal data is used. Our vision is to create an internet that serves the needs of its users, first and foremost—with individual privacy and opt-in at the core. Our product is a virtual “cloak” that you use as you visit any website — Facebook, Amazon, etc. It lets you choose to share all, some, or none of your private information based on your personal preference. We're looking for an IT Support Specialist to be the go-to technology partner for our NYC office. You'll own the day-to-day IT experience — from desk-side troubleshooting and AV support to identity management and SaaS administration — keeping the office running smoothly while freeing the IT Director to focus on strategic work. This role is ideal for someone who's hands-on, reliable, and energized by solving problems quickly and clearly. What will you do? -Serve as the primary onsite IT contact for the NYC office-Provide first-line support for access requests, account issues, and basic troubleshooting-Handle walk-ups, tickets, and ad hoc requests with professionalism and urgency-Set up, maintain, and troubleshoot conference rooms, AV equipment, and hybrid meetings-Resolve basic network issues (connectivity, peripherals, office hardware)-Support onboarding and offboarding, including device setup and access provisioning-Execute user provisioning and deprovisioning across core systems with accuracy and security-Manage laptops, mobile devices, and peripherals across their full lifecycle-Maintain accurate hardware inventory and coordinate repairs or replacements-Enforce standard device and access policies defined by the IT Director-Administer day-to-day tasks across common SaaS tools (e.g., Google Workspace, Slack, Okta, Microsoft 365)-Escalate complex issues appropriately while owning resolution end-to-end-Follow documented runbooks and contribute improvements as gaps are identified-Document recurring issues, fixes, and procedures clearly-Maintain clean handoffs with the remote IT Director-Identify repeat problems and suggest simple process or tooling improvements What skills and experiences will help you? -Solid experience in IT support, IT operations, or a similar hands-on role-Comfort providing in-person, desk-side, and AV support in an office environment-Working knowledge of macOS and Windows environments-Familiarity with identity/access management and SaaS administration concepts-Clear, direct communicator with strong organizational habits-High reliability and attention to detail What's nice to have? -Experience in a small or startup IT team-Exposure to MDM tools (Jamf, Intune, Kandji) and SSO providers (Okta, Azure AD)-Basic understanding of networking concepts (Wi-Fi, VPNs, peripherals)-Experience supporting executives or high-visibility users What do we like? -Employees feel supported, comfortable, and confident coming to you for help-You keep the office running smoothly with minimal disruption-Issues are resolved quickly, calmly, and with clear communication-Documentation improves over time instead of degrading-You free up the IT Director's time from routine support and operational interruptions What We Offer Cloaked is a well-funded Series A startup based out of NYC. Although we are a distributed team, the NYC team operates with a hybrid model. The office building is home to several amenities, including a gourmet cafe, cocktail bar, and a rooftop work area. We have a fully built out kitchen packed with drinks and snacks. The Cloaked team has diverse interests and so we frequently embark on team outings and go out for socials! Compensation and Benefits We offer above market rate pay and equity based off of the market's best commercially available data. Your compensation will be a combination of salary, bonus and equity. Benefits Cloaked employees have 401K, as well as top of the line Health, Dental, and Vision benefits.We offer flexible work arrangements and the ability to work remotely as needed. Cloaked provides a home office stipend in addition to a new company laptop (and other tech depending on the role). Perks \uD83C\uDF34Competitive PTO: We encourage employees to take a minimum # of vacation per quarter. We see PTO as a preventative burnout measure and are committed to changing the industry standard. \uD83E\uDD38Monthly health stipend: Used for any kind of physical, mental or emotional care you’d like to take for yourself, be it a gym membership, a meditation app, or time with a personal trainer. \uD83E\uDD57 Late Night Meals: We understand that sometimes work can get in the way of meal prep. In response to that, we offer employees a monthly meal stipend to be used when they don't have time to get a home cooked meal going! \uD83E\uDDE0 Professional Growth: Opportunities for career development and personal growth are provided to all employees who seek to further their knowledge and capabilities through an unlimited professional development fund. Additionally team members are encouraged to regularly attend conferences and industry events. We are really excited about having you join our mission-driven team and help us build the future of online privacy! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Company Overview: Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org. PHS administers WholeYouNYC, a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WholeYouNYC brings together over 200 organizations offering various programs – such as food, housing, employment, health insurance, and sexual health services – across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings. New York State (NYS) invested $500M statewide to support Social Care Network (SCN) lead entities responsible for integrating social care into the Medicaid program across the state. PHS’ WholeYouNYC was awarded the Social Care Network infrastructure grant for Brooklyn, Queens, and Manhattan. This is a grant-funded position ending March 31, 2027. Program Description: Public Health Solutions seeks a Systems Support Technician to support the day-to-day upkeep of computer systems and infrastructure. He or she will be responsible for a proportionate share along with their peers of an Ethernet Wide Area Network with more than 500 nodes in 19 locations consisting of more than networked PCs, laptops, printers, 15 servers organized into one Microsoft Active Directory domain and hosted in Azure and locally, and 50 network devices including Cisco switches and routers. Additionally, PHS relies heavily on the Office 365 Suite of online tools, to support remote work for all staff. Position Summary: We are seeking an experienced System Support Technician for the following. • Function as principal contact for all end user support., • Support day-to-day administrative operations such as account management, application monitoring, and staff scheduling needed to maintain systems., • Perform routine computer maintenance, run regular network backups, and assure reliable and secure systems daily., • Support end-users by identifying problems with computers, printers, other hardware, and software and troubleshooting the same., • Respond promptly and clear any tickets submitted in our ticketing system and keep the ticketing information up to date., • Work closely with Management to assure seamless communication between computers and network-based systems and peripherals., • Support remote work for most PHS staff and manage VPN connectivity issues., • Perform other duties as assigned., • Salary: $70,000 - $70,000. Qualifications and Experience: • MCP or other industry certification preferred., • Minimum of 3 years’ experience supporting computers and servers in a networked environment. Desired Skills: • In depth knowledge of the Windows environment., • Extensive experience with Office 365, Azure, and Intune as a user and administrator., • Experience with Zoom VoIP Phone and conferencing a plus., • Capacity for critical thinking in order to organize, prioritize and follow through with assignments as well as test & evaluate solutions., • Familiarity with telephone systems, handheld devices, printer and scanner hardware helpful., • Some travel within five boroughs., • Good communication and interpersonal skills. Benefits: • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403(b) + employer matching and discretionary company contributions., • College Savings Plan., • Ongoing trainings and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday-Friday 9:00am-5:00pm 35 Hours per week

Job Description Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments. We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways. Job overview: The IT Support Engineer will be responsible for working with internal users in the organization and assisting with audio-visual and IT related setups and issues. Location: On site 4 days a week in our Manhattan, NYC office. Reports to: Senior IT/AV Manager. Duration: 12-month contract. Roles and responsibilities (Include but are not limited to): • Manage technical tasks related to onboarding and offboarding of Compass users, • Attend the office full time and support end user requests, • Take responsibility for the Zoom Rooms audio-visual technology in every conference room, • Oversee and manage a wide variety of digital platforms such as JAMF, Microsoft, & Atlassian products, • Logging service desk tickets from internal employees and working with them to resolve any technical issues, • Troubleshooting and resolving IT hardware and software issues, • Collaborate on projects with cross functional teams as needed, • Support hardware and software of all end user devices, • Setting up and support end user mobile devices, • VIP support of our senior staff, • Act as Technician on Duty for important US-based conference calls, • Create high quality AV/IT Documentation resources, • Proactively create tasks to improve AV/IT systems and process, • Excellent issue resolution ability for audio-visual conference rooms, Windows, macOS and mobile devices, • High level of understanding of Zoom and audio-visual technology, • Good understanding of corporate mobile device provision and how to solve problems, experience with Intune and JAMF, • High level of understanding and experience of Office 365 & Microsoft products, • Good working knowledge of audio-visual hardware, especially Logitech and Zoom technology, • Experience working in IT work management/ticketing systems, Jira service desk experience a plus, • Ability to prioritize workload and involvement with VIP support, • Strong analytical, project management, written and verbal communication skills, • Previous involvement with on-boarding / off-boarding of employees, • Proficient dealing with digital security threats, • Exceptional problem-solving skills in high pressure situations, • Completely self-sufficient and able to work with minimal supervision & support, • Ability to operate independently and in cross-functional teams under uncertainty in an entrepreneurial and rapid growth-oriented, • Experience working in an ITIL environment, including request, incident and change management processes Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional discretionary bonuses and equity. 【Base salary per annum】:$65,000—$85,000 USDBenefits & Compensation: For an overview of our benefits package and compensation information, please visit "Working at Compass". Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship: Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: IT Support Expert Type: Contract Compensation: $50–$70/hour Location: Remote Role Responsibilities • Build long-horizon IT tasks with deterministic rubrics to evaluate agent performance., • Develop scenarios in Helpdesk with tickets having known resolutions and diagnostic steps., • Create Identity and Access scenarios for provisioning with defined role-based outcomes and SSO/MFA issues., • Design Endpoint and SaaS scenarios for device setup and license management against specified targets., • Work independently and asynchronously to meet deadlines and improve task quality. Must-Have • 2+ years in IT support, helpdesk, or sysadmin., • Expertise in identity and access (Okta, Active Directory, Entra ID), endpoint management (Jamf, Intune), M365 or Google Workspace admin, ticketing ops (Jira, ServiceNow)., • Comfortable with IT artifacts: tickets, runbooks, access-change requests, incident write-ups., • Upload resume, • AI interview based on your resume #hiringmercor

Job Description Endpoint Support Technician Windows/Mac Who we are: InfoStructures, Inc. is an information technology services firm located in Rockville, MD. Since 1988 we have been applying technology to better the workplace. We place great value in the work our people do and in the difference their efforts make in people’s lives. We are seeking an energetic, highly motivated, qualified endpoint support technicians to support our government clients. What experience you need: Two years plus (2+) of real world in-person and remote desktop systems support, preferably in an enterprise environment, and recent and relevant experience in Windows 1x laptops/desktops/tablets, MacOS and IOS devices. You should also have:  Tremendous attention to detail  Excellent problem-resolution skills  Ability to weigh several options and provide the most efficient solution  OUTSTANDING oral (in person/phone) and written communication skills, including an ability to deal with people at various levels, from technician- to executive  Strong ability to build client relationships Thorough working knowledge supporting the following technologies is desired in as many of these areas as possible: • Windows 1x – including device and driver installation, troubleshooting and patching, • Various Windows imaging technologies, including MDT deployments, • Remote desktop management tools, e.g., RDP, SCCM, Dameware, RemotePC, • Hardware familiarity with Dell computing platforms, (both desktop and laptop), RAM, Hard drives, USB peripherals (e.g., printers, scanners), • Mac OS installation/configuration/app support, • Other: o O365 Applications o Intune and ADAXES Active Directory Device Management o JAMF o VPN, MFA, and other technologies used by remote workers o Basic local and network connectivity including troubleshooting TCP/IP, DHCP, NICs, DNS, network drive mappings, etc. o VPNs, Group Policy, challenges faced by teleworkers o Mobile devices (e.g., iPhone, iPad platforms) o InTune device management o ServiceNow Service Desk application o ITIL principles Desirable training/certifications you should have:  BS Degree  A+/Net+  Windows or Mac certifications What you will do You will provide remote- and on-site endpoint (e.g., desktops, laptops, iPhone/iPad) support for users at a government client. This will include troubleshooting incidents and problems as well as handling request for services, e.g., installations, configurations, moves, migrations, upgrades. You may also be involved with:  Configuring network devices/printers  Completing project work  Documenting and defining policies and procedures  Creating technical reports  Completing other duties as assigned Clearance requirements Ability to pass a corporate and Federal background check. Previous Federal Agency check (or higher) clearance preferred. Where you will do it This position is fully on-site at our Federal customer’s office in lower Manhattan. Miscellaneous InfoStructures is an Equal Opportunity Employer.

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in IT support, helpdesk workflows, identity and access management, endpoint administration, SaaS administration, and structured IT operations processes. This role supports current and upcoming remote consulting opportunities focused on structured IT support review, helpdesk workflow analysis, access management documentation, endpoint setup review, SaaS administration, and high-quality project execution. Selected professionals will apply their IT support expertise to review realistic technical support scenarios, evaluate diagnostic steps and requirements, prepare structured written outputs, and support accurate, evidence-based IT workflow tasks. Key Responsibilities Professionals in this role may contribute to: Helpdesk & Ticket Resolution Review • Review IT support scenarios involving helpdesk tickets, diagnostic steps, known resolutions, escalation paths, and technical troubleshooting workflows, • Evaluate ticket responses against required diagnostic procedures, source materials, system behavior, and defined resolution criteria, • Support structured review of troubleshooting notes, runbooks, incident write-ups, and ticket documentation, • Review access management scenarios involving user provisioning, deprovisioning, role-based access, SSO, MFA, permission changes, and account lifecycle workflows, • Evaluate access-change requests against defined roles, approval requirements, security expectations, and target access states, • Support structured review of IAM workflows using systems such as Okta, Active Directory, Entra ID, Google Workspace, Microsoft 365, or similar tools, • Review endpoint and SaaS administration scenarios involving device setup, baseline configuration, license management, admin settings, and target system states, • Evaluate device setup and software access workflows against documented requirements, setup checklists, and configuration standards, • Support structured review of endpoint management materials using tools such as Jamf, Intune, Jira, ServiceNow, or similar systems Strong candidates may have: • 2+ years of experience in IT support, helpdesk, service desk, systems administration, desktop support, technical support, or related IT roles, • Experience with one or more areas such as identity and access management, endpoint management, SaaS administration, ticketing workflows, device setup, license management, SSO, MFA, or user lifecycle support, • Familiarity with tools such as Okta, Active Directory, Entra ID, Jamf, Intune, Microsoft 365, Google Workspace, Jira, ServiceNow, Zendesk, Freshservice, or similar IT systems, • Comfort reading and preparing IT artifacts such as tickets, runbooks, access-change requests, incident write-ups, troubleshooting notes, device setup checklists, and admin documentation, • Strong written communication skills and ability to explain IT support decisions clearly, • A degree or professional background in information technology, computer science, information systems, cybersecurity, systems administration, technical support, or a related field is helpful, • CompTIA A+, Network+, Security+, ITIL, Microsoft, Google Workspace, Okta, Jamf, or equivalent IT certification, • Experience with SSO, MFA, RBAC, provisioning, deprovisioning, endpoint configuration, or SaaS license management, • Familiarity with ITSM workflows, SLA tracking, incident management, service request handling, or support escalation processes, • Experience preparing or reviewing runbooks, incident write-ups, access requests, support tickets, device setup guides, or troubleshooting documentation, • Apply IT support and systems administration expertise to structured remote project work, • Contribute to high-quality helpdesk review, access management analysis, endpoint setup assessment, and IT documentation workflows, • Work on flexible, project-based assignments aligned with your professional background, • Use your IT support judgment in a focused, detail-oriented consulting environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $55–$80 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy:

Thank you for considering Progyny! Progyny is seeking a Director of IT who balances visionary leadership with deep-rooted technical expertise. This role is designed for a hands-on leader who has spent the last decade leading high-performing teams while remaining a subject matter expert in the core technology systems we use to deliver our technology experience to all users. The ideal candidate will be the primary architect and guardian of our digital infrastructure, ensuring that our security posture, automation workflows, and identity management systems are best of breed. This role won't just manage the department; it will set the technical standard for how we leverage our technology tools to leverage business performance. We work in a team environment and expect a proactive approach to tackling our day-to-day tasks as well as jumping into priority and emergency situations. What you'll do... * Strategic Leadership: Direct the IT department's roadmap, aligning technology investments with organizational growth while managing a team of technical specialists. * Infrastructure & Security: Serve as the internal expert for Microsoft Entra (Identity) and Microsoft Defender, overseeing threat protection, conditional access policies, and enterprise-grade security protocols. * Endpoint Management: Architect and manage our global device footprint using Microsoft Intune & JAMF, ensuring seamless deployment, compliance, and patch management. * Business Automation: Lead the adoption of the Power Platform, specifically using Power Apps and Power Automate to digitize manual workflows and enhance departmental efficiency. * M365 Governance: Oversee the full Microsoft 365 tenant, ensuring optimal configuration of Teams, SharePoint, and Exchange while maintaining strict data governance. * AI in the workforce: Support the rollout and enablement of AI in the workforce and demonstrate the ability to use AI to strengthen the performance of the IT team and the business generally. About you... * Bachelors or Masters in technical field or related experience. * 10 years in IT leadership roles, with a proven track record of mentoring technical staff and managing vendor relationships. * Extensive hands-on experience as an individual contributor within the Microsoft ecosystem (Entra, Intune, Defender, and M365). * Deep proficiency in automation tools like Power Automate or n8n development and a history of building custom business solutions. * The ability to manage and build in the Microsoft Azure cloud solution and integrate with our business processes * Experience with compliance standards like SOC2, SOX, or other common control standards applied to technology systems. * The ability to translate complex technical vulnerabilities or architectural needs into clear business cases for executive leadership. * Team management experience with the ability to bring the best out of everyone on the team Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $160,000 - $175,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BG1

Job Description Description Main Responsibilities: • Maintain detailed inventory of hardware and Software being used at private practices • Experience in a Mac OS environment • Support simultaneous projects at varying hospital sites: Windows 11 upgrades, MDM migration, etc • Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs. • Properly image workstations and validate application functionality • Deploy workstation setups and provide excellent cable management • Assist/lead site deployments for end user hardware role outs Skills: • Excellent listening, questioning, and customer service skills • Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned • Ability to maintain composure, tact and effectiveness under stressful conditions • Ability to organize information, efficiently manage time and balance multiple priorities • Strong verbal and written communication skills, particularly an ability to relay technical concepts to a business audience • An understanding of applications running in a Citrix environment and VDI Skills Deployment, Windows 10, Windows 11, Mac OS, Migration, MDM, Imaging, Hardware, Troubleshooting, Desktop, Windows, InTune Top Skills Details Deployment,Windows 10,Windows 11,Mac OS,Migration,MDM,Imaging Additional Skills & Qualifications Candidates must be flexible to travel to different hospital sites. This is not a field tech role, but there are sites in Manhattan, Queens, BK, and Long Island that will be supported. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $24.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Title: Service Desk Analyst Location: Remote Duration: 0 – 3 Months Contract/ Contract to Hire Job Description: • Provide Level 3 end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments., • "See the world through the eyes of the customer” delivering world class desktop support for all client issues while responding to Level 1 and 2 service tickets. There is also the potential for Tier 3 support work in conjunction with a Senior Technician., • Triage daily support incidents, desktop and light server troubleshooting, hardware and software installation, upgrades, and transformative projects., • Action daily midlevel to advanced infrastructure support incidents, • Resolve incidents and requests related to, but not limited to the following: Mail Application/Office 365 issues, Client/Server Connectivity issues, Time Sensitive and VIP Workstation incidents, File Restores, Remote Access incidents (Citrix and Terminal Services), Password Resets to name a few., • Execute basic system maintenance including software and operating system patching and software version upgrades., • Provide support of Active Directory such as add/remove users, password resets and Group Policy application., • Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device Management (MDM), • Project work for the installation & Support of Windows PCs & Servers, Azure & Microsoft 365, VMware & Cloud Migration Services., • Creation and administration of user accounts on all group technology supported systems., • Work closely with other IT teams to ensure swift ticket resolution and ensure Service level agreements (“SLAs”) are being met., • Contact third-party vendors for warranty service repair. Requirements: • Minimum 2 years of end user support, • Microsoft Operating Systems such as Windows 10,11 Microsoft Office 2010-2019 along with Exceptional experience MS Office Suite including Office 365 installation and administration, configuration, and troubleshooting., • Provide midlevel - advanced support and guidance to end-users on all aspects of Office 365 applications and services, including but not limited to Outlook, SharePoint, Teams, OneDrive, and Office Suite., • Hands-on experience with Azure, Intune, OneDrive, Exchange online and SharePoint. With some expertise in Azure services., • Basic PowerShell experience, e.g., copy/paste (not writing script), • Android/iOS configuration, troubleshooting and potential integration with MDM solutions., • Familiar with cyber-security concepts, e.g., Multi-Factor Authentication (MFA), Anti-virus/Anti-malware, Software Firewall, Web Filtering., • Basic Networking: TCP/IP, LAN/WAN, DHCP, DNS, DFS, Routing, Switching and Firewalls. Along with understanding of networking concepts and security principles in Azure environments., • Experience with hardware troubleshooting (desktop/laptop, printer, mobile device), • Excellent communication and customer service skills with a strong ability to articulate technical information to non-technical people., • Familiarity with file system support including permissions, sharing, backups and restores., • Experience working a service desk ticketing system (ServiceNow, ConnectWise, Jira etc.), • Familiarity of ITIL, and ITIL best practices within an IT operations environment, • Certifications in AZ900, M365 fundamentals, ITIL V4, • Experience with Managed Service Providers (MSP), • Experience with Market Data vendors, such as Bloomberg, Reuters, Factset

Job Description Job Desc: Contract ends Octover 31st w/ possibilty for extension Requesting to secure flex tech asap: • Window 10 to 11 migration project. TIPS for the interviews They use a service desk in Romania but have people on site for walk ups . In Ny they hav 1 tech there. 2/3 of their environment is vdi Needs to have VIP support Needs to have vdi experience Citrix Intune Needs to have windows 10-11 migration experience Company DescriptionAXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care. About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth. Our Services: · IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients’ specific IT needs. · Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations. · Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization’s requirements and timelines.AXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care.\r\n About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth.\r\n Our Services:\r\n· IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients’ specific IT needs.\r\n· Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations.\r\n· Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization’s requirements and timelines.

Job Description Our client, a real estate investment firm is seeking a Services Desk Analyst to join their team. • This position is long-term temp position with the possibility of converting to a perm job., • The work schedule is Monday – Friday, 9am – 6pm and full onsite., • The pay rate is $40.00 per hour. Primary Purpose of Position: Support the computing needs of all desktop and laptop users, including installation, upgrades, problem resolution and repair. Essential Functions: End User Support • Install and support the use of peripherals and desktop software including, but not limited to, Microsoft Office, Adobe, and other applications., • Respond to requests for assistance in person or via remote support tools and escalate problems and requests as appropriate across the SF, LA, and Seattle regions., • Respond to requests for assistance in person or via remote support tools and escalate problems and requests as appropriate., • Diagnose hardware problems. Perform and/or coordinate the repair of hardware., • Install new laptops, desktops, printers, mobile devices, and other peripherals. Maintain and enforce hardware policies and standards., • Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications. Maintain and enforce software policies and standards., • Interact with the Application, Application Development & Data Services, and Infrastructure teams based in the Corporate office to resolve issues as necessary., • Maintain user accounts in Active Directory both on prem and on Azure. Support the use of Windows Group Policies and Active Directory Organization Units (OUs). Maintain and enforce security policies and directory standards., • Perform patching and maintenance as needed using SCCM and/or Microsoft Intune to remediate system vulnerabilities, reduce risk, and to ensure standards., • Maintain the inventory of hardware and software., • Manage and maintain standard desktop images and installations., • Support the use of audio-visual equipment in conference rooms., • Provide “white glove” level of service at all times., • Provide secondary support to the regional properties, as directed by the Director, Regional IT Services. Operations Support • Manage printer maintenance and toner service. Internal Operations • Conduct one-on-one instruction., • Maintain documentation in accordance with policies and control requirements., • Conduct research on new technologies or products., • Recommend purchases based on an assessment of user requirements. General • Special projects and other duties as assigned. Requirements and Qualifications: • A high school diploma or equivalent educational certification is required. A BA/BS preferred., • A minimum of 3 years’ service desk support experience in a Microsoft environment., • Excellent working knowledge Windows 10/11 and the suite of Microsoft Office products., • Possess working knowledge of remote-control support applications, such as Microsoft Teams and Remote Desktop Protocol (RDP). Understand basic concepts of the operation of switches, routers and firewalls., • Proven ability to provide messaging-based and in-person support for troubleshooting and resolving technical issues., • Excellent verbal and written communications skills across all levels of the organization., • Ability to demonstrate multi-task management skills., • Exhibits and champions excellence in work habits and a willingness to embrace change., • Demonstrated ability to work proactively, independently, and as part of a team is essential., • Be detail-oriented and methodical in solving problems and managing multiple projects., • Possess an aptitude toward learning technical concepts., • Be results-oriented and a quick learner in supporting new products and technologies., • Be able to travel and to work flexible schedules outside normal business hours when required. Physical Requirements: • Involves work of a general office nature usually performed sitting such as answering the phone and operation of a computer., • Involves work of a general office nature usually performed standing such as operation of a photocopier and a fax machine., • Involves work of a general nature related to computer repair., • Involves movement between departments and sometimes office building floors to facilitate work., • Involves lifting of computers & monitors up to 50 pounds.Company DescriptionWe are a FANTASTIC Woman owned company been in business for 40+ years!We are a FANTASTIC Woman owned company been in business for 40+ years!

Job Description We are seeking freelancers/consultants for on site IT Support in the New York City, NY area to join our team! As a team member, you will assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed. Responsibilities: • Installation of workstations., • End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc., • Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc., • Basic networking, rack/stack/patch, remote hands support, etc., • Experience working with AD (active directory), domains, group policy, etc., • E-mail, A/V conferencing, VoIP device replace and configuration., • Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc., • Provide timely and efficient executive-level support., • 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware., • Application support for Microsoft Office365, Document Management, SharePoint Online and Exchange Online., • Working knowledge of Azure, Intune, and other cloud based services., • Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10., • Xerox, Canon, HP printer installation, local/network configuration and print management., • Excellent verbal and written communication skills., • Ability to effectively operate independently as well as in a team environment., • Flexible work schedule! Hours/Shifts are on-demand - we'll work with your schedule & availability!, • Competitive compensation and 2hrs. minimum pay on all assignments.

Job Description BBR Partners is a premiere, boutique wealth management firm providing customized investment strategies and bespoke advice to high-net-worth individuals and families. The firm was founded in early 2000 and for over 25 years, we have nurtured our culture with talented people from diverse backgrounds who care about each other, our clients, and our collective communities. In our quest for continuous improvement, we strive to develop not only world class talent but world class humans! BBR Partners is seeking a Systems Engineer to play an integral role as a member of the IT department. This person will help manage and support BBR's IT infrastructure including servers, storage, virtualization, operating systems, and enterprise services. We are looking for a highly motivated self-starter with a strong work ethic who enjoys contributing to a small-firm environment. This is a full-time position that requires 6-8 years of experience in systems engineering, infrastructure, or IT operations roles, and the ability to work on premises from our New York City headquarters three days per week. Responsibilities: Infrastructure & Platform Management • Administer and optimize Windows Servers, workstations, Active Directory/Entra ID, Group Policy, DNS/DHCP, and certificate services., • Administer our virtual infrastructure (VMWare/Nutanix), network infrastructure such as firewalls (Fortinet) and switches (Cisco), and backup/restore systems (Rubrik), • Manage Linux systems including patching, hardening, performance tuning, and automation., • Operate and secure Azure environments, including Entra ID, conditional access, MFA, and privileged access tools., • Configure and maintain cloud networking components (VPC/VNet, VPN, private endpoints, firewalls)., • Monitor system performance, capacity, and availability across on‑prem and cloud environments using tools such as Logic monitor/Datadog., • Develop automation for IT processes using PowerShell or Python to streamline operations and improve consistency., • Implement system hardening (CIS benchmarks), patching, encryption, and logging/monitoring standards., • Operate vulnerability management tools; remediate findings within SLA., • Support application and database servers (SQL Server/PostgreSQL), scheduled jobs, and secure data flows., • Work with 3rd party vendors and service providers to implement or maintain managed solutions, • Provide escalation support for infrastructure issues., • Create documentation of BBR IT infrastructure using knowledge-base and how-to articles (Confluence), • Work cross‑functionally with Development team to ensure reliability and performance., • Experience managing a Windows environment (Windows 11, Windows Server 2019/22, Active Directory, Group Policy, DNS) and Linux environments, • Experience managing major cloud service providers (MS Azure preferred), • Experience managing Microsoft Office 365 environment (Exchange Online, SharePoint, Teams, Power Platform/CRM), • Experience managing hypervisor solutions (VMware ESXi preferred), • Understanding of computer networking (ex. Routing, switching, VPN, DNS, TLS, etc.), • Experience managing Firewalls (Fortinet preferred) and Switches (Cisco preferred), • Knowledge of Citrix, MS Teams, Zoom, MS Dynamics CRM, MS SQL Server, • Familiarity with vulnerability management, EDR (SentinelOne), patching programs, and system hardening, • PowerShell scripting experience/knowledge is strongly preferred, • Experience managing endpoint management solutions (MS Intune preferred), • Experience with incident response, troubleshooting, and operational support in regulated environments., • An undergraduate degree in Information Technology or a related field with a strong academic track record is preferred, • Must have strong communication skills (written and verbal) and critical thinking skills, • Must be successful working in a team-based environment, • Must be highly motivated, proactive, ethical, and professional, • Solid organizational skills including attention to detail and multi-tasking skills, • Competitive base salary and incentive compensation., • Company subsidized medical/Rx, dental and vision insurance for employee, partner, and dependents., • 401K plan, Life insurance, and short & long-term disability coverage., • One Medical membership (covered for employee and dependents), Employee assistance program (EAP), Gym reimbursement and other wellness offerings., • Pre-tax transit and parking programs, Health Savings Account (HSA) and flexible spending programs for medical and dependent care., • Personalized development and career growth opportunities., • Volunteerism opportunities and matching gift program., • Flexible time off, paid parental leave, and Sabbatical with company tenure., • Hybrid remote work environment, "Work from Anywhere" weeks, and casual dress. Base salary for this position will be determined during the interview process and will vary based on multiple reasons, including but not limited to prior experience, relevant expertise, current business needs, and market factors. The expected base salary for the role will generally be between $125,000 and $150,000 per year at the commencement of employment, but the final salary offered may be outside this range based on these reasons and individual circumstances. Additionally, base salary is only part of the total compensation package, which, depending on the position, may also include discretionary bonuses, alternative incentive packages and Company-sponsored benefit programs. This position is at-will, and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Job Description Company Information At Bit By Bit, we’ve been helping organizations thrive since 1987. Originally founded as a database application development and networking company, we’ve grown into a full-service IT firm and a recognized leader in delivering reliable, cost-effective managed IT services across the Tri-State area. Our team specializes in building and managing solutions that solve critical business challenges. With a unique blend of business technology expertise, certified technicians, and proven processes, we provide our clients with tailored IT solutions that improve productivity, strengthen security, streamline communications, and reduce costs. Beyond technology, our culture is rooted in humility and curiosity, and our vision is simple: to help untangle people and process challenges so businesses can move forward with confidence. Role Summary We are seeking a highly skilled Senior Project Engineer / Solutions Architect to lead the design, delivery, and architecture of complex, client-facing cloud and infrastructure projects. This hybrid role combines hands-on engineering, solution architecture, and client advisory responsibilities. The ideal candidate will act as a senior technical authority across Microsoft 365 and Azure environments, driving end-to-end project delivery—from discovery and design through implementation and handoff. Success in this role is measured by delivering secure, scalable, and supportable solutions on time and within scope while elevating the technical maturity of clients and internal teams. Duties and Responsibilities Solution Architecture & Technical Leadership • Design and lead end-to-end technical solutions across Microsoft 365, Azure, and hybrid environments, • Serve as senior technical authority on complex projects, providing architecture guidance, risk assessment, and escalation support, • Translate business requirements into secure, scalable, and maintainable solutions, • Develop technical roadmaps and modernization strategies aligned to client objectives, • Contribute to internal standards, best practices, and reference architectures Project Engineering & Delivery • Lead and execute complex projects including:, • Microsoft 365 email migrations (cutover, hybrid, tenant-to-tenant), • Azure migrations (infrastructure, workloads, and applications), • Identity modernization and tenant consolidation initiatives, • Windows 10 → Windows 11 upgrade programs, • Own projects from design through implementation, validation, and handoff, • Ensure projects are delivered on time, within scope, and aligned to best practices, • Produce high-quality technical documentation, diagrams, and runbooks Microsoft 365 & Azure Expertise • Architect and administer:, • Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive), • Microsoft Intune / Endpoint Manager, including Autopilot and compliance policies, • Microsoft Entra ID (Azure AD), hybrid and cloud-only identity, • Design and manage Azure environments, including networking (VNets, VPNs, firewalls), compute, storage, governance, and monitoring, • Operate as a generalist across Azure services and solutions Identity, Security & Incident Response • Architect identity solutions including conditional access, MFA strategies, and lifecycle management, • Support and lead cybersecurity incident response efforts (containment, remediation, recovery), • Implement security controls aligned with Zero Trust and NIST frameworks Advanced Infrastructure Expertise • Provide deep expertise in DNS architecture and troubleshooting, • Design and remediate SMTP/mail flow configurations, • Support web and database infrastructure, including IIS and SQL Server environments Project Execution & Collaboration • Partner with Project Managers to ensure alignment with scope, timelines, and milestones, • Track, update, and complete assigned tasks with full ownership, • Proactively identify and escalate risks, blockers, and scope changes, • Provide consistent updates to stakeholders and maintain alignment between technical execution and delivery timelines Client Advisory & Mentorship • Act as a trusted advisor to clients, translating complex technical concepts into business-friendly language, • Participate in discovery sessions, solution design, and project scoping, • Support pre-sales efforts with technical validation and solution input Qualifications Required • 8+ years of IT engineering experience, including MSP or consulting environments, • Proven ability to lead complex, multi-phase projects end-to-end, • Deep hands-on experience with:, • Microsoft 365 migrations and administration, • Azure infrastructure and migrations, • Microsoft Entra ID / Azure AD and hybrid identity, • Intune / Endpoint Management, • Strong experience in Azure networking, governance, and architecture, • Certifications such as:, • AZ-305: Azure Solutions Architect Expert, • AZ-104: Azure Administrator, • AZ-140: Azure Virtual Desktop, • MS-102: Microsoft 365 Administrator, • MD-101: Endpoint Administrator, • SC-100: Cybersecurity Architect, • Experience in DNS, SMTP/mail flow, IIS, SQL Server, and incident response Compensation & Benefits • Startin pay: $130K - $150K per year., • Comprehensive benefits package, including medical, dental, paid time off, retirement plan and professional development Working Conditions • Location: Hybrid – New York Metro Area, • Schedule: Full-time, with occasional after-hours work for critical projects or incidents, • Work Environment: Fast-paced MSP environment supporting multiple client projects and priorities Reporting Structure

Job DescriptionRo is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts. Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide. The RoleAs Senior Manager, IT Operations, you are the architect of a frictionless employee experience. You own the reliability and quality of IT service delivery, ensuring that as Ro scales, our technology "just works." You leverage a data and automation-first mindset to eliminate hurdles before they're even felt, using automation, AI assistants, and custom bots to turn complex workflows into self-service wins. When processes are ambiguous, you lean in to provide clarity and unblock your team. Leading both internal talent and an MSP, you define a service model that is nimble, data-driven, and above all, human-centric. Success is an environment where technology empowers every employee to do their best work without distraction. This role is on-site in NY, requiring the applicant to be at our HQ office 4 days per week.What You’ll Do • Lead and mentor a high-performing IT team, evolving technicians into “service automators” by fostering a culture that balances technical excellence with a high-touch, empathetic user experience., • Direct a distributed internal team and MSP, overseeing a cloud-first ecosystem (SaaS, Okta, Intune/Jamf) while setting rigorous standards for accountability and professional growth., • Engineer operational excellence - Architect a data-driven ecosystem where support telemetry and RCA dictate real-time resource allocation and priority. By aggressively automating manual toil and the user lifecycle, you will transform IT into a frictionless, predictive engine that solves issues before they reach the user., • Partner cross-functionally with all business units. Listen to your customers, empathize deeply and put plans into action to ensure all IT operations are compliant, auditable, and seamlessly aligned with broader business requirements., • Act as escalation point for complex technical issues, leading root cause analysis and durable fixes., • Participate in your team’s on-call schedule.What You’ll Bring, • 8+ years of experience in IT Operations or Engineering, including experience scaling an IT service delivery in a cloud-first, high-growth and/or regulated environment., • Strong experience with cross platform support (Mac, Windows, iOS), identity management (Okta) and a passion for AI., • Expertise in ITSM platforms, automation and self-service enablement., • Strong service mindset paired with process rigor and comfort operating in ambiguity., • Demonstrated leadership managing high-performing teams., • Ability to operate across strategy and execution using data to inform both., • Experience in healthcare, fintech, or other regulated industries preferred., • A curiosity and fervor for new technologies and challenges.We’ve Got You Covered, • Full medical, dental, and vision insurance + OneMedical membership, • Healthcare and Dependent Care FSA, • 401(k) with company match, • Flexible PTO, • Wellbeing + Learning & Growth reimbursements, • Paid parental leave + Fertility benefits, • Pet insurance, • Student loan refinancing

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking an experienced IT Network Engineer to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Network Engineer is responsible for maintaining, configuring, troubleshooting and supporting various IT computer networks and systems. The ideal candidate will have relevant technical education, certifications and 5+ years of relevant IT Network Engineering and cybersecurity experience. Experience with software platforms used in Building, Construction or related areas is highly desirable. Must be customer-focused with effective influencing and communication skills, and a strong understanding of system user needs. PRIMARY RESPONSIBILITIES INCLUDE: • Maintain, configure, troubleshoot and support various IT computer networks and systems., • Install, update and configure network software, manage user accounts and monitor network and system performance., • Resolve technical network and system issues. Provide ongoing support, upgrades and enhancements for the assigned systems platforms., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that network and systems software is configured properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT network and systems administration certifications such as CCNA, Comp TIA Network+, CCNP, CCIE, Microsoft Azure or AWS network certifications., • ·5+ years of relevant IT Network Systems Administration experience managing and supporting large IT networks and systems software platforms. Knowledge of Microsoft Intune device and application management platform desirable, • Knowledge of operating systems, networking protocols (TCP/IP, DNS), cloud platforms (Azure, AWS), and scripting languages. Network and systems cybersecurity experience required., • Understanding of various software platforms used in Construction, Building or related functions or industries., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • ·Experienced in incident management including ownership, assessment and initial support, escalation / notification, business impact analysis, resolution tracking and senior escalations., • Demonstrated understanding of Project Management principles and practices., • ·Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects., • Legal authorization to work in the U.S. is required. The company will not sponsor individuals for employment visas for this job at this time. POSITION LOCATION: Office-based role in New York, NY / New Jersey. Must be able to commute daily to New York City. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $90,000 - $110,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • Systems Administrator / Specialist, • Network Administrator / Specialist, • Technology Administrator / Specialist, • IT SpecialistCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description About Daiwa Capital Markets America Inc.: Incorporated in 1964, Daiwa Capital Markets America Inc. (“DCMA”) is a New York-based registered securities broker-dealer, a futures commission merchant, a primary dealer of U.S. Treasury securities, and a member of the New York Stock Exchange and other major U.S. exchanges. Our main focus is on the sales and trading of Japanese, Asian, and U.S. equities, fixed income instruments, financial futures, and investment banking for institutional customers. DCMA’s ultimate parent company is Daiwa Securities Group Inc., one of the largest brokerage and financial services groups in Japan. Position Summary: We are seeking an experienced Enterprise Engineer to join our IT Infrastructure team within a fast-paced financial environment. This role involves the ongoing administration and maintenance of highly available corporate applications and systems. This role ensures optimal performance, security, and scalability while collaborating with IT teams and third-party vendors. Key responsibilities include deploying and automating system processes, addressing critical issues, providing 24x7 support for line-of-business applications, leading server patching and vulnerability remediation efforts. The Enterprise Engineer will document system configurations, mentor team members and remain informed about the latest technology trends to recommend enhancements to the firm's technical platforms. Reporting to the Enterprise Technology Manager in the Information Technology Department, you will be an integral part of the Enterprise Technology group operating in an environment of high team collaboration with a strong desire to respond and resolve problems and requests in a prompt manner. Core Responsibilities: • Oversee and maintain hybrid environments, including on-premises Windows Server infrastructure and cloud-based services (e.g., Azure), ensuring seamless integration, service availability, and operating system interoperability across platforms., • Manage and support a wide range of enterprise applications and services such as Omnissa Horizon, Citrix XenApp, Informatica PowerCenter, Swift Alliance, IBM MQ, Automation tools (e.g., Redwood, Power Automate, ActiveBatch), Manage Engine Endpoint Central, Microsoft Azure, Docker, Web servers (e.g., Apache, IIS), and Office 365 services (e.g., Entra,Intune, SharePoint, Teams, Exchange)., • Design, implement and automate system management processes using PowerShell and other automation tools., • Administer and maintain Windows Server and Windows 11 environments., • Develop solutions for capacity planning, system optimization, patch management, and issue remediation., • Monitor system performance, troubleshoot critical issues, and ensure compliance with security protocols., • Interface with enterprise application vendors in the areas of system onboarding and offboarding, contract negotiation, designing and implementing enterprise system interfaces (on and off premise API’s, etc.)., • Conduct BCP testing of the firm’s critical systems and infrastructure components and report results to the firm’s BCM team., • Proficient in implementing and managing Public Key Infrastructure (PKI) solutions to ensure secure digital communication and data integrity., • Collaborate with IT functional teams (Security, Development, Service Desk) and external vendors to design and test enterprise solutions., • Assist in cloud adoption efforts by evaluating, deploying, and integrating cloud-based applications and platforms., • Responsible for deploying product updates, identifying and resolving production issues, while maintaining the highest levels of security, resiliency and uptime., • Maintain detailed documentation and release notes for system changes, following strict change management processes., • Provide technical guidance to leadership and peer engineers., • Implement automated procedures for system maintenance and technical issues as required., • Stay updated with technology trends and recommend best practices to improve resiliency, security, and efficiency., • Address security related tasks / projects., • Bachelor's degree in Computer Science, Engineering, or a related field required., • 7-10 years of experience in systems engineering or cloud architecture roles., • Extensive experience with system automation and scripting tools (e.g., PowerShell) and infrastructure management platforms (e.g., Manage Engine, SCCM)., • Expertise in managing hybrid environments and supporting cloud platforms like Microsoft Azure and Microsoft Office 365., • Proficiency in Omnissa Horizon support and management including thin/zero client deployment., • Ability to build strong relationships with team members, vendors, and non-IT stakeholders., • Ability to work late in order to troubleshoot and perform upgrades and system maintenance outside of business hours., • Prior experience in training other staff members on technical systems and processes, showcasing leadership capabilities and team collaboration., • Ability to independently manage projects from research and testing to production deployment., • Exceptional server/systems troubleshooting skills and ability to resolve complex technical issues., • Excellent troubleshooting, analytical, and communication skills (written and verbal) with a high focus on customer service., • Strong ability to work independently and under tight deadlines., • Detail-oriented, organized, and able to handle both technical challenges and user interactions effectively., • Possession of high-level certifications in Microsoft Azure, Cloud Architecture, Windows Administration, VMware Certified Professional (VCP) or other industry / Microsoft certifications., • Skilled in disaster recovery and business continuity planning related to enterprise systems and platforms. Daiwa Capital Markets America Inc. has a vibrant company culture made up of a diverse team of professionals. We seek to foster an atmosphere in which our employees understand, respect, and inspire each other. We will continue to build a culture that encourages everyone at DCMA to take pride in their work. How we work — individually, with each other, and with our communities — is just as important as what we do and shapes who we are as an organization. Our people are our most important asset, and as a result, we offer a competitive and robust total rewards package which includes, but is not limited to: • Competitive Benefits Package (Medical, Dental and Vision), • Ancillary Insurance (Basic Life Insurance, AD&D Insurance, and Short & Long-term Disability), • Flexible Spending and Health Savings Accounts (FSA and HSA), • Employee Assistance Program (EAP), • Comprehensive health and wellness benefits, • Parental Leave, • Family building benefits, • 401(k) with company match, • Paid Time Off and holidays, • Professional development, educational assistance and training programs DCMA provides equal employment opportunities for all applicants and employees. We are committed to providing a work environment that is free of discrimination and harassment. DCMA prohibits discrimination based on race, color, religion, gender identity, national origin, sexual orientation, age, disability, military or veteran status, or other attributes protected under applicable federal, state, or local laws.

Job DescriptionThe Metropolitan Opera are seeking a motivated and detail-oriented Network Security Administrator to support our cybersecurity operations. This role is ideal for individuals with a minimum of 5 years’ experience in information technology security who are eager to contribute, learn, and grow in a dynamic environment. You will assist in monitoring, maintaining, and improving the organization’s information security posture. Primary Responsibilities * Manage security incident response processes and direct critical incident handling. * Oversee security operations across on-premises and cloud environments, ensuring comprehensive protection. * Lead security governance activities including policy development and security awareness programs. * Assist in managing firewalls, antivirus software, and other security tools. * Perform routine security audits and generate reports for review. * Help with user access reviews and the implementation of access controls. * Establish and oversee the enterprise vulnerability management program. * Document security procedures and assist in maintaining security policies. * Assist in preparing for security assessments, audits, or compliance reviews. * Manage vendor relationships. * Stay informed about the latest threats and industry trends. Skills and Qualifications * Associate’s or bachelor’s degree in computer science, Information Security, or related field (or equivalent experience). * Understanding of IT systems, networking, and cybersecurity concepts. * Familiarity with Windows/Mac operating systems and security principles. * Good communication and problem-solving skills. * Willingness to learn and adapt in a fast-paced environment. Preferred Qualifications (Nice to Have) * Experience with security platforms such as Rapid7, CrowdStrike, Cloudflare, Microsoft 365 (Defender, Purview, Intune), Kandji or Beyond Identity is a plus. * Knowledge of compliance standards such as ISO 27001, NIST, or GDPR. * Certifications such as CompTIA Security+, Network+, or equivalent. Physical Demands * Hybrid Schedule. Must be able to work in office 3-4 days a week. * Will require occasional after-hours work to respond to incidents or perform updates. The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Portfolio BI's flagship platforms - PBI Axiom, PBI Vector, and PBI Stratus - empower alternative asset managers to solve complex data challenges across analytics, workflow, governance, and security. Our Stratus practice delivers fully managed IT and cybersecurity services to hedge funds, private equity firms, and other financial services clients who demand enterprise-grade reliability from a team that understands their business. We are seeking a seasoned Sr. Systems Engineer - Onsite to serve as the primary technical presence at a high-profile financial services client. This is not a traditional support role - you will be the trusted technical lead and day-to-day partner to the client's leadership, owning the reliability, security, and continuous improvement of their entire technology environment. You will bring deep cloud and infrastructure expertise, a strong automation mindset, and the client-facing maturity to translate technical complexity into business outcomes. You will serve as the escalation anchor for all Level 1 and Level 2 issues, partner with our engineering teams on complex initiatives, and ensure the client's environment evolves alongside their business. Requirements • 4 to 8 years of experience in systems engineering, cloud operations, or a closely related role, • Proven track record as a senior technical resource in a dedicated or client-facing environment, ideally within an MSP or financial services firm, • Strong hands-on experience with Microsoft Azure (IaaS, PaaS, hybrid architectures) - Azure Administrator Associate certification preferred, • Deep expertise across the Microsoft 365 ecosystem: Exchange Online, SharePoint, OneDrive, Intune, Entra ID, Teams Calling, • Solid command of cloud networking: VNets, VPNs, load balancing, DNS, NSGs, ExpressRoute, and hybrid connectivity, • Windows Server administration including Active Directory, Group Policy, DNS, DHCP, and DFS, • Scripting and automation proficiency in PowerShell, Python, and Bash - you write code to solve operational problems, not just for documentation, • Hands-on experience with infrastructure-as-code tools: Terraform, ARM templates, or Bicep, • Working knowledge of CI/CD practices and version control (Git, Azure DevOps, GitHub Actions), • Proficiency with monitoring and observability platforms (Azure Monitor, Datadog, Microsoft Sentinel, or equivalent), • Solid networking fundamentals: LAN/WAN/DMZ architecture, routing, switching, firewalls, DHCP, and DNS, • Experience supporting market data platforms and vendor integrations common in financial services environments (Bloomberg, Refinitiv/LSEG, CapIQ, Advent, or similar), • Prior experience in the alternative investment industry (hedge funds, private equity, asset management), • Microsoft certifications such as Azure Administrator Associate (AZ-104) or Microsoft 365 Certified: Enterprise Administrator Expert, • Experience with cybersecurity tools: Microsoft Defender for Endpoint, Microsoft Sentinel, CrowdStrike, or Darktrace, • Familiarity with Citrix Virtual Apps and Desktops (XenApp) or similar application delivery platforms, • Exposure to containerization and orchestration: Docker and Kubernetes, • Experience supporting hybrid cloud and on-premises integrations including VMware or Hyper-V environments, • Working knowledge of Linux server administration Client Partnership & Onsite Leadership • Serve as the senior onsite technical lead and trusted advisor to the client's CTO and senior stakeholders, • Build and maintain a strong client relationship grounded in technical credibility, proactive communication, and follow-through, • Translate business requirements into technical solutions, providing guidance on infrastructure decisions, vendor evaluations, and technology roadmap considerations, • Represent Portfolio BI's standards and quality of service in every client interaction, • Own the day-to-day health, performance, and availability of the client's cloud and hybrid infrastructure, • Provide hands-on support across end-user systems, server infrastructure, networking, storage, identity, and security layers, • Proactively monitor systems using cloud-native and third-party tools, identifying and resolving risks before they affect operations, • Execute and oversee operational activities including patching cycles, backup validation, disaster recovery readiness, and scheduled maintenance, • Serve as the primary escalation point for critical incidents, ensuring timely resolution within defined SLA commitments, • Lead root cause analysis (RCA) efforts and implement durable corrective actions to prevent recurrence, • Coordinate with Level 3 engineers and product teams on high-impact or systemic issues, • Drive continuous improvement of incident response processes, runbooks, and escalation paths, • Design and maintain infrastructure-as-code (Terraform, ARM templates, Bicep) to ensure consistent, repeatable deployments, • Develop and enhance automation scripts (PowerShell, Python, Bash) to reduce manual operational overhead and improve reliability, • Support cloud deployments, configuration changes, and infrastructure updates under strict change control procedures, • Enforce security best practices, compliance standards, and patch management policies across all managed environments, • Administer identity and access management (IAM) including Entra ID policy design, conditional access, and privileged access controls, • Ensure proper implementation of logging, monitoring, and audit frameworks using tools such as Microsoft Sentinel, Defender, and Datadog, • Maintain high-quality documentation including system architecture diagrams, operational runbooks, and change records, • Contribute to standardization of processes and best practices across the broader Stratus delivery team, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, including support for cloud and security certifications

Job DescriptionAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. AHEAD’s Modern Workspace Solutions Engineers are the technical experts that collaborate with our AHEAD account teams to help identify, qualify, and build solutions that support our customer’s Digital Business transformation. The AHEAD Modern Workspace Solutions Engineer (SSE) will be focused on Microsoft applications such as M365, Active Directory, etc. The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex solutions. The SSE is also considered an organizational thought leader for their specialty area. Responsibilities • Active participation in the AHEAD SSE and service delivery teams, • Be a thought leader for AHEAD clients, responsible for designing, architecting technical solutions, • Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements, • Develop relationships with other Modern Workspace SSE team members, leaders, and partners in support of sales objectives, • Strategize and execute technical sales calls, • Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately, • Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding, • Present and market the design and value of proposed AHEAD solutions and business justification to customers, prospects, and AHEAD management, • Participate in the mentorship of entry-level team members, • Possess strong, detailed product/technology/industry knowledge, • Knowledge of job-associated software and applications, • Travel required up to 30%Qualifications, • Expertise in Microsoft applications such as M365, Active Directory, Intune, Autopilot, Entra ID, & Co-management, • Strong knowledge in Azure environments, • Expertise as a consultant for clients, advising on technical solutions and participating in pre-sales and solution development., • Enterprise experience with Cloud Infrastructure, networking and system administration, • Experience in architecture leadership that brings together and integrates solutions across multiple vendors, • Ability to evaluate new technologies and provide internal training, • Ability to understand customer needs, define requirements, and design solutions, • Ability to develop and present architectural recommendations and implementation/ assessment services, • Excellent written and verbal communication skills, • Excellent presentation skills, • Extensive experience with Visio and PowerPoint, • Strong technical aptitude, • Provide technical leadership assuring quality, maximizing team output, • Self-motivated

Job DescriptionSalary: $80,000 $90,000 Field Engineer Level 2 FLSA Classification: Exempt Computer Professional Reports To: Pod Lead Position Summary The Level 2 Field Engineer is a client-facing technical professional responsible for advanced troubleshooting, systems administration, and onsite technology solution delivery within Chelsea Techs Managed Services (MSP) pod structure. This role serves as an escalation point for complex technical issues and acts as the primary onsite technical presence for assigned clients. The position requires independent judgment, strong analytical capability, and the ability to manage multiple client environments. The Engineer is expected to exercise discretion in diagnosing, resolving, and preventing technical issues while maintaining high standards of client service and documentation. Essential Duties and Responsibilities • Serve as escalation point for complex Level 2 technical issues across multiple client environments., • Diagnose and resolve advanced hardware, software, networking, and endpoint issues., • Configure and support Microsoft 365, Azure, Azure Virtual Desktop, and endpoint management systems., • Perform systems troubleshooting including DNS, DHCP, LAN/WAN, wireless, and remote access environments., • Deploy, configure, and manage laptops, desktops, and peripheral devices., • Maintain accurate technical documentation, SOPs, and ticketing records in accordance with SLA standards., • Collaborate within pod structure to ensure client satisfaction and service continuity., • Windows 10/11 and macOS administration, • Microsoft 365 (E3/E5), Office 365, Azure, Azure Virtual Desktop, • Microsoft Intune and Mobile Device Management (MDM), • Jamf device management, • DNS, DHCP, and general networking troubleshooting (LAN/WAN/Wireless), • Remote Desktop Services, • Network printers, scanners, and workstation peripherals, • Video conferencing platforms (Teams, Zoom) and A/V systems, • ConnectWise, HaloITSM, and IT Glue (preferred), • Endpoint deployment and lifecycle management, • Asset inventory tracking and documentation, • 35+ years of progressive Service Desk or MSP experience, including escalation-level support., • Strong knowledge of Microsoft 365, Azure, networking, and endpoint management tools., • Demonstrated ability to exercise independent technical judgment. This role may require onsite client visits and the ability to lift equipment up to 25 pounds. Prolonged computer use and the ability to sit or stand for extended periods are required. Compensation The base salary range for this position is $80,000 $90,000 annually. Final compensation will be determined based on experience, skills, and internal equity. Employment Statement Chelsea Tech is an at-will employer. This job description is intended to describe the general nature and level of work being performed and is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Chelsea Tech is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.

Job Description Role in New Haven, CT Office About the Role We are a fast-growing, white-glove IT services provider supporting high-performance businesses across the country with a focus on Connecticut and New York City, including financial services firms and professional organizations. We are looking for a motivated, early-career technologist who wants to accelerate their growth by working directly with clients, deploying modern IT systems, and solving real-world problems. This is not a traditional helpdesk role. You will work hands-on in client environments, participate in projects, and gain exposure across cloud platforms, security, networking, and endpoint management. What You’ll Do • Deliver high-touch, white-glove IT support to client environments, • Troubleshoot and resolve user, system, and network issues across diverse environments, • Deploy and support Microsoft 365, endpoint management (Intune), and security platforms, • Participate in on-site client projects in Connecticut and New York City, • Configure and support workstations, networks, and business-critical systems, • Maintain accurate documentation and ticketing records, • Identify opportunities to proactively improve client environments What We’re Looking For • 2+ years of hands-on IT experience, • Strong working knowledge of:, • Microsoft 365 / Entra ID, • Windows administration, • Networking administration and troubleshooting, • Comfortable working directly with end users and business stakeholders, • Strong communication and organizational skills, • Ability to prioritize, troubleshoot, and follow through independently, • Motivated, coachable, and looking to grow quickly Work Environment & Expectations • Based out of New Haven, CT office with client travel (including Manhattan), • Standard hours: 8:00 AM – 6:00 PM EST, • Additional hours available for project work and compensated accordingly, • Combination of in-office, and on-site client work This Role Is Ideal For • Someone early in their IT career who wants rapid growth, • A technician who enjoys working directly with clients, • Someone who takes ownership and wants responsibility, • Individuals interested in building real-world experience across multiple environments What Makes This Opportunity Different • Direct exposure to different client environments (not internal-only IT), • Work with modern platforms: Microsoft 365, cloud, and security-first systems, • Fast-paced, high-performance team environment, • Clear path to grow into senior engineering roles, • Real responsibility and impact early in your career How to Apply Submit your resume along with a brief note on your experience and what you’re looking to build in your career. Company DescriptionWe are a fast-growing, white-glove IT services firm supporting businesses nationwide—from tech startups to financial services. We’re expanding our in-office team to deliver high-touch support, modern cloud solutions, and secure, high-performance environments for our clients.We are a fast-growing, white-glove IT services firm supporting businesses nationwide—from tech startups to financial services. We’re expanding our in-office team to deliver high-touch support, modern cloud solutions, and secure, high-performance environments for our clients.

Job Description TITLE: Senior Intune Mobility EngineerLOCATION: Hybrid - New York or ChicagoDURATION: 6 monthsPosition SummaryCompany X is seeking a highly motivated Senior Intune Mobility Engineer to join the Desktop Engineering Team. The candidate will be responsible for the 3rd party application lifecycle, automating workflows, documentation, enterprise workstation management, project management and level 3 support.This person will be required to use exceptional communication skills to interact with geographically distributed teams of varying knowledge levels, while collaborating on incidents and projects. This position can be in Chicago or NY.Essential Job FunctionsThe Senior Intune Mobility Engineer’s primary responsibilities include: • Lead the design, implementation, and management of Microsoft Endpoint management/Intune solutions., • Lead architecture and design sessions for Mobile applications, planning for both business and technical requirements and assist with product roadmap development., • Implement system security requirements defined under Information Security standards., • Work on projects that include multi-tier application review, onboarding, and maintenance., • Develop and execute test plans to check infrastructure and system performance., • Maintain SME level knowledge on various mobile and desktop products., • Work with application vendors regarding application compatibility for upgrades and migration projects, including being a liaison between vendors and IT staff., • Schedule upgrades and migrations with users, maintain change management data, complete the upgrades in deployment system, facilitate and track feedback from the users - post-rollout., • Create end user documentation and training material for IT Staff., • Incident & service management; logging of requests, support calls and escalating where appropriate into the Service Management tool., • Share a rotation / on-call nights and weekend support.Preferred Qualifications, • Expert level troubleshooting skills, able to quickly identify client issues, and be able to conduct in-depth diagnostics on Microsoft Intune products and services., • Experience with troubleshooting and configuring device connectivity., • Strong understanding of generally accepted system administration methodologies, tools, and techniques, and desire to instill these practices in both individual and teammates’ work., • Knowledge in MAM (Mobile Application Management), Apple Business Manager (ABM), VPP / DEP, and Android Zero Touch., • Active Directory concepts such as Kerberos, LDAP, Certificates and Security Groups., • Understanding of networking, firewalls, and common datacenter infrastructure., • Understanding of Industry best practices for mobile security and separation of corporate and personal priorities., • Good written documentation skills and demonstrable experience of documenting systems and procedures., • Passion for providing outstanding support for inbound incident tickets, as well as foresight to assess risk and scale., • Ability to maintain skillset up to date as the product evolves continually., • Excellent interpersonal and communication skills, including an ability to interact with users of varying technical skill levels., • Strong project management skill with some experience leading projects., • Ability to work independently and without the need for supervision, as well as collaboratively within the team and across various IT groups and business units., • Knowledge of Cloud Identity (Azure Active Directory, AAD Sync, Role-based access control)., • Knowledge of BlackBerry UEM., • Knowledge of Certificate and Certificate Chain Authority., • Knowledge of SQL queries and ability to create ad-hoc custom reports., • Experience in Financial sector preferred.Basic Qualifications, • Bachelor’s degree in Computer Science or Management Information Systems., • Minimum of 5 years of experience working in a large implementation of 1000 or more mobile devices., • Minimum of 2 years with Microsoft Intune mobile device management., • Minimum of 3 years of technical experience supporting an industry-leading MDM solution (Intune, AirWatch, Blackberry, MobileIron).

Job Description About Copia Copia Automation builds the version control and change management platform for industrial automation. Our customers are in oil & gas, manufacturing, and critical infrastructure — environments where the code running on PLCs, SCADA systems, and HMIs has direct safety implications. We bring modern software engineering practices to operational technology teams that have been underserved by tooling for decades. We’re a well-funded startup growing fast, with enterprise customers deploying Copia across hundreds of facilities. Our headquarters is in New York City. The Role We’re hiring a Lead Security Engineer to mature Copia’s security engineering program. You’ll work closely with our CISO and report into engineering leadership. This is not a siloed role. You’ll be the person responsible for detection engineering on Monday, IAM architecture on Tuesday, compliance evidence on Wednesday, and incident response whenever it’s needed. We need someone who can context-switch across security domains and knows which problem to prioritize on any given day. You should be comfortable building a security program, not just operating one someone else designed. If you’ve been the first or second security engineer at a startup before, you know exactly what this means. What you'll own: • Detection Engineering & Incident Response: Build, tune, and maintain detection pipelines and alerting. Run incident investigations and root-cause analysis. Drive toward full visibility and monitoring coverage across cloud and endpoint assets., • Cloud & Infrastructure Security: Secure our AWS environment — IAM policies, network segmentation, container security, secrets management. Codify security guardrails in infrastructure-as-code. Review architecture decisions with engineering for security impact., • Enterprise Identity & Cloud Access: Architect and manage identity infrastructure across cloud and SaaS environments — IdP configuration, SSO/OIDC integration, SCIM provisioning, conditional access policies, and RBAC design. Own the full identity lifecycle from onboarding to offboarding, enforce least-privilege across AWS accounts and SaaS applications, and drive access certification and governance programs., • Strong detection engineering skills — you’ve built and tuned SIEM rules, written detection content, and investigated real alerts, not just monitored dashboards someone else built, • Deep understanding of AWS security architecture — IAM, VPC design, multi-account strategies, and native security services, • Proficiency with infrastructure-as-code for security — codifying policies, guardrails, and configurations rather than clicking through consoles, • Experience with identity and access management architecture — IdP configuration, SSO/OIDC, RBAC design, and access lifecycle automation, • Scripting and automation chops in Python, Bash, or PowerShell for security operations, orchestration, and evidence workflows, • Experience with CrowdStrike Falcon (EDR + LogScale/NG-SIEM) or Datadog Security Monitoring, • Terraform expertise, including module development and policy-as-code (OPA, Sentinel), • Familiarity with fleet management tools (FleetDM, osquery, Jamf, or Intune), • Exposure to OT/ICS security concepts, industrial control systems, or critical infrastructure environments, • Experience with EU regulatory frameworks — NIS2, Cyber Resilience Act, IEC 62443, • Background in vulnerability management lifecycle — scanning, triage, remediation tracking, and executive reporting, • Your work has real-world safety impact. Our customers run critical infrastructure. Security here isn’t an abstract compliance exercise — it matters., • You’ll build, not just maintain. This is a greenfield opportunity to shape the security program at a company that’s scaling fast., • No bureaucracy. You’ll work directly with engineering and leadership. Your recommendations get implemented, not lost in committee., • Competitive equity. Full-time permanent employees receive meaningful ownership in a company with significant upside.

Job Description THIS ROLE WILL BE ONSITE 5 DAYS PER WEEK IN NEW YORK CITY. NO H1S OR 3RD PARTIES ROLE DESCRIPTION Fast-paced MSP has a long-term contract opportunity for a Windows Systems Engineer to join their team. The Systems Engineer is responsible for providing frontline technical support, infrastructure maintenance, and operational troubleshooting across multiple client environments. This role requires strong problem-solving skills, disciplined troubleshooting methodology, and a solid foundational understanding of Active Directory, Microsoft 365, networking, and endpoint management. The Systems Engineer serves as a key technical liaison between clients, consulting staff, and third-party vendors to ensure that infrastructure issues are resolved efficiently and that client environments remain secure, stable, and aligned with our operational standards. The ideal candidate approaches technical problems methodically, communicates clearly with users, and continues to develop deeper technical expertise over time. Based in Atlanta, this role has a strong emphasis on direct, onsite client engagement — including breakfix and hands-on operational support — serving as our frontline technical presence for key Atlanta-area clients. While responsibilities span multiple clients, the candidate should expect to be onsite at client locations the majority of the work week. KEY RESPONSIBILITIES User Support & Troubleshooting · Diagnose and resolve workstation login issues across Windows-based environments · Troubleshoot Microsoft Outlook and Microsoft 365 connectivity issues · Support multi-factor authentication (MFA) and identity-related access issues · Resolve OneDrive synchronization and file access problems · Troubleshoot application performance and workstation-related issues · Escalate complex infrastructure issues appropriately while providing detailed technical context Active Directory Support · Manage user accounts, permissions, and group memberships within Active Directory · Investigate and resolve account lockouts and authentication failures · Support Group Policy troubleshooting and configuration validation · Assist with printer mapping, drive mapping, and related domain services issues Microsoft 365 Support · Provide support for Exchange Online users and mailbox-related issues · Assist with Conditional Access troubleshooting and access policy enforcement · Monitor Microsoft 365 service health and communicate service disruptions when necessary · Support SharePoint and OneDrive access troubleshooting Endpoint & Device Support · Support Windows and iOS devices used within client environments · Diagnose endpoint performance bottlenecks and system instability · Assist with issues involving Intune-managed devices · Maintain workstation security posture through updates, configuration, and troubleshooting Basic Networking Troubleshooting · Diagnose DNS resolution issues and general network connectivity problems · Perform layered troubleshooting across workstation, network, and service components · Identify infrastructure-level issues and escalate appropriately to senior engineers Client Engagement & Technical Coordination · Act as a technical liaison between company, client personnel, and third-party vendors · Communicate clearly with users during troubleshooting and issue resolution · Provide professional, white-glove support consistent with our service standards Documentation & Operational Discipline · Create and maintain documentation for client systems, troubleshooting procedures, and configuration changes · Document proposed environmental changes and submit for appropriate review and approval · Maintain transparency with leadership regarding open issues, risks, and resolution status Operational Excellence & Accountability · Maintain a secure and confidential working environment consistent with financial services standards · Adhere to internal procedures, checklists, and technical standards · Demonstrate strong personal accountability and disciplined troubleshooting practices TRAVEL/JOB EXPECTATIONS · This role is based in NYC and is expected to work onsite at client locations a minimum of 3 days per week, and up to 5 days per week as client needs require. The primary focus is supporting key clients in the Atlanta area, with occasional travel along the East Coast as needed. · Ability to lift and move equipment weighing up to 50 pounds. · Adherence to the Information Security Management System (ISMS) framework: o The ISMS consists of processes and controls to manage the firm’s data security with a goal of protecting the confidentiality, integrity, and availability of information assets for clients and of the firm. o Personnel are expected to contribute continuously to the ISMS framework by: o Reporting incidents, events, and potential threats o Identifying weaknesses within the ISMS and reporting them o Providing recommendations for improvement for both the security infrastructure and related operating procedures o Recognizing the implications of non-conformance · This job description is not intended to cover or describe all tasks, duties, and responsibilities that may be required, nor does this constitute an offer of employment. · Company retains the right to modify or add tasks, duties, and responsibilities at any time, with or without notice. DESIRED QUALIFICATIONS · Associate’s or Bachelor’s degree in a computer-related field · 5–7 years of IT experience, preferably within the financial services sector · Foundational understanding of Active Directory administration · Basic experience supporting Microsoft 365 environments · Strong troubleshooting methodology and analytical problem-solving skills · Familiarity with Windows networking fundamentals including DNS and IP configuration · Ability to interpret logs and diagnostic tools during troubleshooting · Strong verbal, written, and interpersonal communication skills · Experience working in secure and confidential environments Preferred experience may include: · Exposure to Group Policy configuration and troubleshooting · Experience supporting Microsoft 365 users and services · Familiarity with Microsoft Intune or endpoint management tools · Basic PowerShell familiarity · Experience in a multi-client consulting or managed services environment #PRITechJobs

Job DescriptionMedReview is looking for a hands-on Systems Engineer who thrives in owning and optimizing infrastructure across both on-prem and cloud environments. This role is critical to maintaining the performance security, and scalability of our core systems. If you're someone who enjoys building environments from the ground up, solving complex infrastructure challenges, and working across cloud and enterprise systems, this role is for you. This position is on-site in NYC Monday - Thursday and remote on Fridays. Responsibilities: • Manage and maintain enterprise infrastructure across on-prem and Azure environments, • Lead system upgrades, patching, and performance optimization initiatives, • Design and support disaster recovery and high availability environments, • Own VMware environments (vSphere/vCenter) and virtualization strategy, • Administer and optimize Active Directory, DNS, Group Policy, and identity systems, • Support storage environments (SAN/NAS) and troubleshoot performance issues, • Partner with internal teams to ensure system reliability, security, and scalability Must-Have Experience (Non-Negotiables):, • 5+ years of hands-on Systems Engineering experience, • Strong experience with Microsoft Azure (architecture, Entra ID, Intune, networking), • Deep experience with VMware (vSphere/vCenter), • Strong background in Active Directory & Windows Server environments, • Experience with storage systems (SAN/NAS) and infrastructure troubleshooting, • Proficiency with PowerShell or Azure CLINice to Have:, • Experience with Cisco UCS or similar compute environments, • Exposure to security tools like CrowdStrike, Zscaler, or Mimecast, • Experience with monitoring tools (SolarWinds, Netwrix, etc), • Healthcare or HIPPA-compliant environment experience, • VOIP and backup/storage solutions What we're looking for:, • Someone who can operate independently and take ownership, • Strong problem-solver who can troubleshoot and fix issues end-to-end, • Detail-oriented with a proactive mindset I7lEPy8hQh

Job Description T Field Service Engineer (Level II MSP Experience Required) Location: New York Metro Area Work Type: Field-Based (Travel Required) Step into the Future with Netsurit! Ranked #305 on Inc. 5000 Americas Fastest-Growing Private Companies and winner of the 2024 Global MSP501 Top 500 Managed Service Providers, Netsurit is not just solving IT problems, were shaping the future of AI-powered innovation. Help us design, implement, and scale intelligent solutions that empower businesses to automate processes, uncover insights, and accelerate growth. You will work with cutting-edge tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. Show us your AI experience and ideas in your application we would love to see how you can help us drive what is next! What You will do • Deliver on-site and remote IT support for clients across the NJ/NY Metro area., • Implement and troubleshoot advanced technologies in networking, virtualization, and cloud environments., • Configure systems and network architecture for new and existing clients., • Install and support multi-vendor hardware: Servers, SAN, LAN, WAN, VPN., • Monitor Disaster Recovery and Business Continuity solutions., • Provide exceptional client service and document all work clearly and professionally., • Collaborate on AI-driven projects that enhance automation and efficiency. What You Bring • 5+ years of IT support experience (MSP background required)., • Strong technical skills in:, • Active Directory, Group Policy, • Microsoft Azure, Intune (Android/iOS), • VMWare / Hyper-V, LAN/WAN, WiFi, Firewalls, • Windows Server OS (install, troubleshoot, maintain), • Mac OS (must-have), • Bonus: Basic Linux knowledge and any AI/automation experience., • Excellent communication and documentation skills., • Valid drivers license and reliable vehicle for travel in NY Metro., • Industry certifications are a big plus! Why Netsurit? • Dream-Driven Culture: Your goals matter here., • Award-Winning Company: Ranked #305 on Inc. 5000 and Global MSP501 Winner., • Global Leader: 27 years of excellence serving 600+ businesses., • Career Growth: Mentorship, training, and advancement opportunities., • Competitive Perks:, • Excellent benefits package, • 401(k) with company match, • Travel reimbursement, • Paid holidays and PTO Artificial Intelligence Innovation: Join Netsurit at the forefront of AI transformation—where technology meets ambition. Help us design, implement, and scale intelligent solutions that empower our clients to automate processes, uncover insights, and accelerate growth. Leverage tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. Be part of a team thats shaping the future of AI-powered innovation. Please share your experience and knowledge in AI as part of your application wed love to see how you can help us drive whats next. Note to Agencies: Principals only. No recruiters, no agencies, no unsolicited services. Company DescriptionAbout Netsurit: We are #305 on Inc 5000 America's Fastest-Growing Private Companies! We were also awarded the 2024 Winner for Global MSP501 in the Top 500 Managed Service Providers! With headquarters in New York, Netsurit is a global leader in IT solutions, providing comprehensive managed services, cybersecurity, AI capabilities, and strategic insights for organizations of all sizes. For 27 years, Netsurit has helped more than 600 businesses navigate the complexities of the modern workplace by ensuring critical applications and infrastructure are always on, secure, and resilient. A Note to Third Parties: Principals only. Recruiters, please don't contact this job poster. Please do NOT contact us with unsolicited services or offerAbout Netsurit: We are #305 on Inc 5000 America's Fastest-Growing Private Companies! We were also awarded the 2024 Winner for Global MSP501 in the Top 500 Managed Service Providers! \r\n\r\nWith headquarters in New York, Netsurit is a global leader in IT solutions, providing comprehensive managed services, cybersecurity, AI capabilities, and strategic insights for organizations of all sizes.\r\n\r\nFor 27 years, Netsurit has helped more than 600 businesses navigate the complexities of the modern workplace by ensuring critical applications and infrastructure are always on, secure, and resilient.\r\n\r\n A Note to Third Parties: Principals only. Recruiters, please don't contact this job poster. Please do NOT contact us with unsolicited services or offer

Job Description Responsibilities: • Design, develop, test and document highly reliable solutions running fully in the Azure and AWS public clouds, • Manage and monitor Azure and AWS cloud infrastructure, ensuring optimal performance and security, • Manage and monitor full Microsoft 365 estate, including Entra, Intune, the full Defender Suite and Exchange Online, • Build up Infrastructure as Code capabilities across the public cloud footprint, • Become an integral part of our technology team, including being an escalation point for junior team members, • Establish strong understanding of business needs and priorities Qualifications: • 8-10 years of experience in infrastructure engineering (experience in the finance industry desirable), • Extensive experience in the Azure and AWS public clouds with IaaS and PaaS workloads, including management of VNets/VPCs, private networking, storage accounts, Docker c containers, Function Apps/AWS Lambda, and managed databases., • Significant experience with cloud cybersecurity best practices, • Significant experience with Entra ID, Azure Policies, Azure Site Recovery, Azure Backup Center, and other Azure services., • Significant experience with Azure Virtual Desktop (AVD) and Windows 365., • Significant experience managing Microsoft Intune, including MDM/MAM policies and device configurations., • Significant experience with general database administration of SQL Server, • Some experience with Infrastructure as Code (IaC) and Cloud Adoption Framework/Well Architected Framework best practices, • Some experience with modern data stack tools, such as Databricks, Airflow, and GitHub, • Some experience of SharePoint Online architecture, site collections, and document libraries., • Bachelor’s Degree preferred, preference for Computer Science/Computer Engineering majors

Job DescriptionOverview We are seeking a highly technical, hands-on Senior IT Systems & Cloud Administrator to join our IT leadership team. This role requires deep expertise across the Microsoft ecosystem, with a strong focus on Azure, endpoint management, and security. The ideal candidate is a senior-level IT generalist who can independently manage and troubleshoot complex environments, serve as a high-level escalation point, and contribute to the stability, security, and evolution of our cloud-first infrastructure. Core Responsibilities • Serve as Tier 3 escalation for complex issues across cloud, endpoint, and identity platforms, • Administer and support Microsoft Azure, including identity, access, and core services, • Manage Microsoft 365 environment (Exchange Online, Teams, SharePoint, Entra ID), • Own and maintain Microsoft Intune for device deployment, configuration, compliance, and policy enforcement, • Administer and respond to alerts within Microsoft Defender (E5 security stack) , Tenable One, etc, • Demonstrated senior-level experience administering:, • Microsoft Azure (VMs, identity, access control, resource management), • Microsoft 365 (Exchange Online, Teams, SharePoint), • Microsoft Entra ID (Azure AD), including conditional access and identity security, • Microsoft Intune (device lifecycle management, compliance policies, configuration profiles), • Strong working knowledge of:, • Endpoint security and device hardening, • Identity and access management best practices (MFA, conditional access, zero trust concepts), • Proven ability to troubleshoot complex issues across:, • Cloud services, • Endpoint devices, • User authentication and access, • Hybrid role (NYC area) – minimum 2 days/week in office, more while onboarding TubruOcSmO