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Bright Brains IT Services is expanding in the United States and seeking an experienced DEX Service Delivery Lead to drive proactive digital experience transformation for enterprise customers. Role Discreption:- As a DEX Service Delivery Lead, you will own the design and delivery of automated Nexthink remediation frameworks that transform endpoint telemetry into proactive, scalable fixes. You will work directly with US-based enterprise customers to: • Build and manage automated Nexthink remediation workflows., • Reduce support tickets and MTTR through proactive endpoint automation., • Develop dashboards reporting on experience KPIs, SLA performance, and cost savings., • Lead Windows and macOS endpoint management (Intune, SCCM)., • Automate L1/L2 operational tasks using PowerShell., • Integrate endpoint, identity, and analytics platforms via APIs., • Drive roadmap initiatives including PC lifecycle, device provisioning, and self-healing endpoint strategies., • Shift IT operations from reactive support to proactive experience management. This is a customer-facing leadership role requiring strong technical depth and business impact mindset. Qualification:- • 4+ years of experience in Endpoint Management, or Digital Experience Management., • Strong hands-on Nexthink experience (analytics, dashboards, remote actions, automation)., • Advanced PowerShell scripting and automation expertise., • Deep knowledge of Windows endpoint management (Intune, SCCM, AD, GPO)., • Experience building proactive remediation/self-healing frameworks., • Strong analytical and reporting skills., • Excellent communication skills with enterprise stakeholders. About Bright Brains Bright Brains IT Services is a fast-growing global technology consulting firm with offices in New York, Riyadh, Dubai, and Cairo. We serve enterprise and government clients across multiple regions and are the official Service Arm for Nexthink, delivering advanced Digital Employee Experience (DEX) solutions. From our New York office, we are expanding our US presence and building a high-impact local team. We specialize in helping organizations modernize their IT environments, improve operational efficiency, and enhance the digital workplace experience for thousands of employees. If you’re looking to join a global company with international reach, strong technical depth, and real growth opportunities in the US market — Bright Brains offers the platform to make an impact.

Sr. Salesforce Administrator, Business Systems Engineer Location: New York, NY - Onsite About the Role A growing investment firm is seeking a Salesforce Admin and Business Systems Engineer to own and evolve its core CRM and internal business systems. This role sits at the intersection of Salesforce administration, development, and business process optimization, supporting sales, underwriting, and operations teams. This is not a ticket-taking admin role — you will be responsible for how the business runs inside Salesforce, including automation, integrations, and data integrity across critical workflows. What You’ll Be Doing • Own and manage the Salesforce platform (configuration, customization, and ongoing optimization), • Build and maintain flows, automation, and workflow logic to streamline operations, • Develop and support integrations between Salesforce and internal/external systems (APIs, data syncs, third-party tools), • Partner with business stakeholders to translate operational needs into scalable system solutions, • Maintain data quality, governance, and reporting accuracy across the platform, • Troubleshoot system issues, broken workflows, and data inconsistencies end-to-end, • Strong hands-on experience with Salesforce (Admin + Development exposure), • Experience building Flows, Process Builder, or similar automation tools, • Working knowledge of Apex, Lightning Components (LWC), or Salesforce customization, • Experience with integrations (APIs, middleware, or data sync tools), • Strong understanding of data structure, validation, and system governance, • Experience in financial services, lending, or high-volume sales environments, • Exposure to backend scripting (Python, Node, etc.), • Familiarity with cloud tools or Microsoft ecosystem (Azure, Intune, etc.), • Systems-minded — you think beyond tickets and focus on end-to-end workflows, • Detail-oriented with a strong sense of ownership and accountability, • Comfortable operating in a fast-paced, in-office environment, • Able to balance admin work, light development, and business-facing problem solving

Position: Mobile Device Endpoint Engineer Location: Alpharetta, GA; Charlotte, NC; Chicago, IL; Conshohocken, PA; Denver, CO; Fargo, ND; Garden City, NY; Houston, TX; Lenexa, KS; Lubbock, TX; Morristown, NJ; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS – Hybrid 03 days per week Duration: Long Term Job Description: • Looking for 12+ Years Lead Microsoft Intune implementation for enterprise mobile device management, owning the solution end‑to‑end., • Designed, configured, and deployed Intune from scratch with enterprise‑grade security and governance controls., • Managed and secured iOS and Android devices at scale using modern MDM/MAM best practices., • Implemented and supported both Corporate‑Owned and BYOD (Bring Your Own Device) models., • Defined device compliance policies, configuration profiles, app protection policies, and conditional access., • Partnered with security and identity teams to align Intune with Azure AD, Conditional Access, and Zero Trust principles.

Company Overview Our client is a rapidly growing technology organization supporting large‑scale digital healthcare and clinical research operations. They provide advanced data‑capture and patient‑facing solutions used across global clinical studies. Their platforms power next‑generation digital trials by enabling secure, reliable, and compliant data collection through mobile devices, sensors, and remote‑capture tools. Role Overview We are seeking a Senior Mobile Device Lifecycle Manager to lead and mature the device management function responsible for all mobile hardware deployed across global clinical programs. This leader will oversee a small cross‑platform MDM team, define long‑term strategy, and ensure the secure acquisition, configuration, deployment, tracking, and retirement of large‑volume fleets of Windows tablets, iOS devices, and Android hardware. The current environment is evolving, with new workflows, a major MDM migration underway, and opportunities to standardize and scale operations. This role is ideal for someone who can be both strategic and hands‑on, build processes that hold up in regulated environments, and elevate a team through strong people leadership. Key Responsibilities • Lead, mentor, and develop a team supporting Windows, iOS, and Android device fleets., • Own the full mobile device lifecycle: procurement, configuration, deployment, maintenance, refresh cycles, and secure end‑of‑life., • Define and implement a multi‑year device lifecycle strategy, including forecasting, cost control, tooling, and process optimization., • Drive an ongoing MDM migration project, including transitioning Windows devices into a unified platform (SOTI or similar)., • Evaluate current workflows and create scalable, compliant processes and SOPs that support a highly regulated environment., • Manage vendor relationships, including annual reviews and coordination with MDM solution providers., • Oversee device inventory accuracy, asset tracking, usage analytics, and audit‑ready documentation., • Ensure the team is cross‑trained and able to support all platforms consistently., • Collaborate with engineering, security, compliance, and operations teams to align device readiness with organizational timelines and regulatory requirements., • Roll up sleeves when needed-this is a hands‑on operational leadership role. Qualifications • 6+ years of experience in mobile device management and people leadership., • Experience managing multi‑OS environments (Windows, iOS, Android)., • Strong background with MDM/UEM solutions (SOTI preferred; Intune, MobileIron, AirWatch, or similar acceptable)., • Proven experience supporting large device fleets in complex or regulated environments (clinical, healthcare, pharma, or similar is a plus)., • Experience leading or executing device/MDM migration projects., • Strong documentation, process design, and operational management skills., • Excellent communication and stakeholder management abilities., • Comfortable operating in a hands‑on leadership role., • Ability to work cross‑functionally and drive alignment across technical and non‑technical teams. This role is remote in the US.

Summary: Under general supervision and in accordance with established policies and procedures, the Systems Analyst position plays a critical role in supporting the Firm's user and technology infrastructure. This position involves extensive interaction with attorneys and support staff while maintaining strict confidentiality of personnel and Firm matters. The ideal candidate must demonstrate strong problem-solving skills, the ability to diagnose, resolve or escalate application, hardware and workflow issues, use soft skills with users and collaborate with the IT team members to implement fixes, enhancements, work on projects and help identify larger problems. Shift: Friday - 12am - 1pm Sat. & Sun. 12am - 12:30pm Essential Duties and Responsibilities: • Serve as initial point of contact for telephone and email inquiries regarding the Firm's software, hardware, and remote technologies directed to the Information Technology department, • Maintain a positive customer-service oriented attitude, patience, and the ability to work as a member of a team, • Troubleshoot and resolve software, hardware, operating system, and networking problems; repair and recover from hardware or software failures, virus infections and other issues; and document resolution on incident tickets, • Serve as initial point of contact for telephone and e-mail inquiries on the Firm's software applications, hardware, printers, and remote technologies directed to the Information Technology department., • Deliver exceptional customer service with patience, professionalism, and a collaborative team-oriented approach., • Ability to manage high-volume workloads in a fast-paced environment while performing essential duties while maintaining focus and resilience. Leveraging exceptional skills in personal organization, strong multitasking, time management, strategic planning, and effective project coordination., • Excellent problem-solving skills and methodology, clear and effective communication and strong interpersonal skills are essential., • Ensure timely updates and follow up on all open ticket-related inquires and effectively manage escalated calls routed to Interdepartmental teams., • Provide onsite desktop support, ensuring timely and effective resolution of users' issues and technical needs., • Provide occasional home visit support for attorneys in the Firm., • Respond to occasional after-hours/emergency support requests as needed., • Responsible for imaging, testing, installing and maintaining all end user IT equipment. This includes desktops, laptops, printers, and electronic devices, along with their associated software and peripherals., • Maintain accurate records of all maintenance, inventory and security measures associated with the Firm's inventory., • Safely lift and transport equipment weighing up to 50 pounds., • Stay current with emerging technological developments in software/hardware, systems and application support, and management and user support practices. This includes reading publications, participating in mail lists and on-line communities, attending conferences and workshops. Knowledge, Skills, and Abilities Required: • Experience providing telephone based technical support and/or desk side technical support., • Ability to communicate technical subjects to non-technical staff., • Proven track record of being detail-oriented, with outstanding follow-through., • Strong knowledge of PC systems and MAC systems (desktop and laptop), and wireless devices and printer hardware., • Experience supporting mobile devices or with Mobile Device Management platforms (Intune)., • Experience with entering and tracking tickets in an incident management system (ServiceNow)., • Knowledge of VOIP technology telephone system a plus., • Experience with Active Directory and MS Exchange., • Understanding the basic use of CMD and PowerShell., • Ability to troubleshoot wireless handheld devices (Android, iPhone, iPad, etc)., • Ability to troubleshoot remote technologies (RDP, VPN, F5, Global Protect, etc.)., • Strong adherence to IT compliance procedures and documentation standards., • Knowledge of Audio/Visual systems a plus. Education and Experience: • Associate degree in a computer-related discipline required (equivalent technical experience may substitute on a year-for-year basis)., • 1-3 years of experience in a technical environment., • Experience supporting Windows 10 and Windows 11, Office 2016 and Office 365, iManage, iWorks, Payne, Litera, and other legal specific applications., • Prior law firm experience a plus. Working Conditions: • Normal office environment with little exposure to excessive noise, dust, temperature, etc. Windows OS, MS Office, VPN, mobile devices, Macs, ticketing system, iManage, ServiceNow, legal experience Windows OS,MS Office,VPN,mobile devices,Macs,ticketing system Candidates must have excellent communication and customer service skills. Expert Level This is a Permanent position based out of New York, NY. The pay range for this position is $90000.00 - $105000.00/yr. Medical, Dental insurance, holiday pay, overtime pay, PTO, excellent retirement plan This is a fully onsite position in New York,NY. This position is anticipated to close on Apr 14, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Summary: Under general supervision and in accordance with established policies and procedures, the Systems Analyst position plays a critical role in supporting the Firm's user and technology infrastructure. This position involves extensive interaction with attorneys and support staff while maintaining strict confidentiality of personnel and Firm matters. The ideal candidate must demonstrate strong problem-solving skills, the ability to diagnose, resolve or escalate application, hardware and workflow issues, use soft skills with users and collaborate with the IT team members to implement fixes, enhancements, work on projects and help identify larger problems. Shift: Monday - Friday 12 am (midnight) - 8 am Essential Duties and Responsibilities: • Serve as initial point of contact for telephone and email inquiries regarding the Firm's software, hardware, and remote technologies directed to the Information Technology department, • Maintain a positive customer-service oriented attitude, patience, and the ability to work as a member of a team, • Troubleshoot and resolve software, hardware, operating system, and networking problems; repair and recover from hardware or software failures, virus infections and other issues; and document resolution on incident tickets, • Serve as initial point of contact for telephone and e-mail inquiries on the Firm's software applications, hardware, printers, and remote technologies directed to the Information Technology department., • Deliver exceptional customer service with patience, professionalism, and a collaborative team-oriented approach., • Ability to manage high-volume workloads in a fast-paced environment while performing essential duties while maintaining focus and resilience. Leveraging exceptional skills in personal organization, strong multitasking, time management, strategic planning, and effective project coordination., • Excellent problem-solving skills and methodology, clear and effective communication and strong interpersonal skills are essential., • Ensure timely updates and follow up on all open ticket-related inquires and effectively manage escalated calls routed to Interdepartmental teams., • Provide onsite desktop support, ensuring timely and effective resolution of users' issues and technical needs., • Provide occasional home visit support for attorneys in the Firm., • Respond to occasional after-hours/emergency support requests as needed., • Responsible for imaging, testing, installing and maintaining all end user IT equipment. This includes desktops, laptops, printers, and electronic devices, along with their associated software and peripherals., • Maintain accurate records of all maintenance, inventory and security measures associated with the Firm's inventory., • Safely lift and transport equipment weighing up to 50 pounds., • Stay current with emerging technological developments in software/hardware, systems and application support, and management and user support practices. This includes reading publications, participating in mail lists and on-line communities, attending conferences and workshops. Knowledge, Skills, and Abilities Required: • Experience providing telephone based technical support and/or desk side technical support., • Ability to communicate technical subjects to non-technical staff., • Proven track record of being detail-oriented, with outstanding follow-through., • Strong knowledge of PC systems and MAC systems (desktop and laptop), and wireless devices and printer hardware., • Experience supporting mobile devices or with Mobile Device Management platforms (Intune)., • Experience with entering and tracking tickets in an incident management system (ServiceNow)., • Knowledge of VOIP technology telephone system a plus., • Experience with Active Directory and MS Exchange., • Understanding the basic use of CMD and PowerShell., • Ability to troubleshoot wireless handheld devices (Android, iPhone, iPad, etc)., • Ability to troubleshoot remote technologies (RDP, VPN, F5, Global Protect, etc.)., • Strong adherence to IT compliance procedures and documentation standards., • Knowledge of Audio/Visual systems a plus. Education and Experience: • Associate degree in a computer-related discipline required (equivalent technical experience may substitute on a year-for-year basis)., • 1-3 years of experience in a technical environment., • Experience supporting Windows 10 and Windows 11, Office 2016 and Office 365, iManage, iWorks, Payne, Litera, and other legal specific applications., • Prior law firm experience a plus. Working Conditions: • Normal office environment with little exposure to excessive noise, dust, temperature, etc. Windows OS, MS Office, VPN, mobile devices, Macs, ticketing system, iManage, ServiceNow, legal experience, Intune Windows OS,MS Office,VPN,mobile devices,Macs,ticketing system Candidates must have excellent communication and customer service skills. Expert Level This is a Permanent position based out of New York, NY. The pay range for this position is $90000.00 - $105000.00/yr. Medical, Dental, holiday pay, PTO, retirement plan This is a fully onsite position in New York,NY. This position is anticipated to close on Apr 15, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

What You'll Do: • Provide general desktop and end-user support for hardware and software issues., • Respond to and resolve incident and service requests through ticketing systems., • Support MS Office Suite and backend Office environments., • Manage and troubleshoot MS Intune and Active Directory., • Maintain office technology and remote management tools., • Provide Level 1 & Level 2 enterprise support., • Edit and maintain documentation related to applications and hardware environments., • Support standardized procedures to meet objectives and deadlines., • 5+ years of enterprise desktop support experience required, • Bachelor's degree preferred; without a degree, 5 additional years of experience required, • Experience supporting executive-level stakeholders preferred, • Strong understanding of standardized IT support procedures, • Excellent communication and professionalism in fast-paced environments • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C) Onsite daily in New York, NY (10004) Pay up to $40/hr. (No PTO and No Paid Holidays) The ideal candidate will have a solid background supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed. White-glove support supporting VIPs/executives is highly preferred. The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Responsibilities: • Be the face of IT to corporate employees in the respective office location., • Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc)., • Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided., • Work to improve the procurement and asset management practices for IT hardware and software., • Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely., • Work with Finance and IT leadership to manage budgets and costs for IT spend., • Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques., • Execute standard Onboarding & Offboarding processes for employees joining and leaving the company., • Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications)., • Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve., • Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions., • Participate in after-hours, on-call support rotation. Required Skills: • 3+ years of IT end user support experience in a Mac focused environment (80% Mac/20% Windows), • Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation., • Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy., • Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity., • Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira., • Customer focused approach to delivering excellent service and support to internal customers. The estimated pay range for this position is USD $39.00/Hr. - USD $40.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.

Summary of Responsibilities: Systems/Apps administration including installation/upgrade of software’s, account management, access control, building workstations/laptops, fixing computers/systems issues, building and supporting VDI machines, and maintenance support. List Major/Essential Job Duties: • Responsible for supporting day to day operations on the service desk (calls, emails, tickets), desktop and engineering support including banking, financial trading, and IT Systems., • Supervise Information Systems, Security and Auxiliary services., • Fixing computers vulnerabilities, and patching., • Analyze incidents reported by users and fixing them., • Handling Start of the day and End of the day processes., • Handling end-user’s problems related to phone/turret system and network., • Coordinates with Madrid (H.O.) to resolve systems issues., • Troubleshooting and solving systems/desktops performance issues.7, • Creating Windows and VDI Images and Maintaining Them., • Building workstations/laptops/mobile devices., • Handling IT Asset Inventory Management. Level of Complexity and Risk Involved: This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. The position utilizes one-on-one consultancy to end users and BBVA head office staff. The position’s responsibilities require independent analyses, communication and problem solving. Work is performed with little supervision and requires initiative and judgment. Skills, knowledge, and abilities/Competencies: • Must hands- on experience of windows operating system (windows 10, 11 enterprise or above), installation, building machines using windows imaging, and troubleshooting., • Experience in IT Service Request Management System like Service Manager, BMC Helix, Service Now etc., • Experience with Mobile Device Management (e.g. MobileIron, Intune)., • Experience with Cisco Phone Systems/IPC Turret Phone Systems., • Must be knowledgeable in new technologies, personal computer operation, desktop operating systems and productivity applications., • Must have depth experience with Microsoft Office on premises and cloud (including Addins/Macros troubleshooting)., • Have experience with conferencing audio video devices., • Must have excellent interpersonal communication skills and attention to details., • VDI (Virtual Desktop) handling experience., • Demonstrates understanding and experience with banking organization computing environment/ Financial/Trading applications (e.g. Bloomberg/API, ION Trading, Tradeweb, Maxxtrader, Refinitiv Trading, FXALL, CME/BrokerTec, Market Axess , ICAP, Moody’s Analytics, Flextrade etc.) including hardware and software systems, etc., • Experience with Qualys, Ivanti, Zscaler, SentinelOne, and vulnerability management., • Workday Administration experience is huge plus., • Collaborative and team player., • Good organizational and problem-solving skills., • Good understanding of networking., • Ability to make decisions, plan effectively and work under pressure., • Passionate to learn new technologies, adopt as per evolving business needs and getting things done., • Some experience to create reports using Excel, LDAP, and SQL queries is a plus., • Additional Education while not necessary, but would be considered a plus: Microsoft Certifications, Cisco Certifications., • Fluency in Spanish a plus., • Bachelor's degree (B.A or B.S.) or equivalent from a four-year college required and 1 or more years related experience and/or training; or equivalent combination of education and experience. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. With respect to this position in our New York Office, the expected base salary ranges from $80,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. *Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions

End User Computing Support, Desktop Support, Application Support, Incident Management, Troubleshooting, SCCM/MECM, VPN, MS InTune, Hardware & Peripherals, Customer Service, Field Support. Generates operational and ticketing reports and drives technical support initiatives in alignment with senior le

Job Description At Angi®, we've had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want. Angi at a glance: • Homeowners have turned to Angi for more than 300 million projects, • 1,000+ home service tasks covered Angi® is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. About the team The Technical Operations team at Angi keeps our IT environment running exceptionally for every employee. We're a fast-paced, collaborative team that's always looking to improve – and we're looking for a motivated, customer-service focused IT Support Technician II to help us do just that. This role is based in our New York office 3 to 5 days per week, with some flexibility for work from home days based on team workload. What you'll do The IT Support Technician II serves as a key connection point between employees and high-level systems engineering, delivering high-quality IT support across hardware, software, and infrastructure. Beyond day-to-day troubleshooting, this role contributes to broader initiatives including endpoint management, asset operations, conference room management, and site deployments, directly impacting the productivity and experience of Angi's workforce. • Endpoint Support & Troubleshooting Provide Tier 1 & 2 deskside and remote support across Windows and Mac endpoints. Perform advanced troubleshooting of hardware, OS, drivers, network connectivity, VPN, SSO, and productivity tools (e.g., M365, Google Workspace, conferencing platforms)., • Device Deployment & Lifecycle Management Prepare, deploy, and maintain laptops and desktops using standard MDM tools (e.g., Intune, Jamf). Own the full device lifecycle — including refreshes, one-off replacements, RMA/warranty coordination, and secure decommissioning/data sanitization for e-recycling. Remediate vulnerabilities and ensure assets remain current with software and InfoSec standards., • Inventory & Asset Management Manage on-site inventory to ensure stock availability for operations. Coordinate with ITAM on shipping and logistics, maintain deployment runbooks, and keep asset records accurate with minimal rework. Conduct regular audits and provide tailored reports to support organizational directives., • Onboarding & Employee Experience Own the IT onboarding experience, ensuring all new hires have their equipment and basic system access in place by the end of their first week. Support conference rooms and events through A/V setup, video conferencing configuration, and rapid incident triage during live meetings., • Documentation & Knowledge Sharing Contribute to the team knowledge base and SOPs by documenting root causes and permanent fixes for recurring issues. Cross-train team members on new tools and practices, and collaborate with engineering teams on escalations, changes, and incident response., • 2+ years in a technical desktop/endpoint support role with a strong customer service focus, including proven Tier 2 ownership, escalation handling, and executive level support, • Experience with ticketing/ITSM platforms, SLA adherence, and change/control processes; clear written documentation skills, • Proficiency with Windows 11 and macOS administration, endpoint security, drivers/firmware, and device management tooling (Jamf &Intune), • Hands-on networking fundamentals, VPN clients, and SSO/MFA troubleshooting We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making. Compensation & Benefits • The salary band for this position ranges $67,000 - $80,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living., • This position will be eligible for a competitive year end performance bonus & equity package., • Full medical, dental, vision package to fit your needs, • Flexible vacation policy; work hard and take time when you need it, • Pet discount plans & retirement plan with company match (401K), • The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world #LI-Hybrid

Job Description We are seeking a highly polished, technically strong End User Support professional to join a fast-paced, performance-driven investment environment. This role is central to ensuring our front office and executive teams operate without friction, downtime, or distraction. This is a white-glove support role supporting senior leadership and trading professionals, where precision, discretion, and technical depth are critical. Role Overview • Deliver high-touch, in-person and remote support across the firm’s technology stack, including Microsoft 365 (Outlook, OneDrive, SharePoint), Exchange, GlobalProtect, Lenovo X1 laptops, Azure Virtual Desktop, and related platforms, • Build trusted relationships with executives including CEOs, CFOs, Managing Directors, and Traders, • Partner closely with systems, network, and application teams to ensure resilient, scalable, and secure solutions, • Participate in and execute both tactical initiatives and longer-term global technology projects, • Proactively identify issues through log analysis and system behavior, resolving problems before business impact, • 3-5 years of experience in End User / Desktop / IT Support within hedge funds, investment banks, or similar financial institutions, • Strong expertise in:, • Microsoft 365, Intune, Outlook, OneDrive, SharePoint, • Windows 11, Azure Virtual Desktop, Active Directory, Group Policy, PowerShell, • SCCM administration, automation scripting, • VPN clients, desktop and laptop hardware, mobile device support (iOS & Android), • Experience supporting market data applications and VoIP systems, • Comfortable operating under pressure, prioritizing issues, and making decisions with limited information, • Excellent communication skills with the ability to engage confidently at all organizational levels, • Strong documentation and live training capabilities You take ownership, operate calmly in high-stakes environments, and bring both technical expertise and sound judgment to every interaction. You value precision, discretion, and teamwork—and you take pride in enabling others to perform at their best. If you’re interested in learning more or would like to apply, please reach out directly.

Job DescriptionSr. Help Desk Engineer Mid-Town Manhattan, NY (100% onsite) 3-6 Month contract Job Overview: We are seeking a highly skilled and experienced Sr. Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment. This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key Responsibilities: • Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations, • Create and migrate user profiles as part of the entity consolidation project, • Update, test, and troubleshoot desktop software and operating systems, • Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot, • Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed, • Collaborate with project managers and technical leads to execute migration tasks according to project timelines, • Document processes, configurations, and solutions as needed for project consistency and knowledge sharing, • Support end users in person and respond to service requests efficiently and professionallyRequired Skills & Experience:, • Hands-on experience with Microsoft Intune and Windows Autopilot (required), • Proven ability to build and deploy Windows desktops and manage user profiles, • Strong desktop support skills for both hardware and software in enterprise environments, • Experience with desktop software installations, updates, and troubleshooting, • Experience supporting migrations or consolidations of IT environments is highly desired, • Excellent interpersonal and communication skills, • Proven track record of professionalism and reliability in fast-paced settingsPreferred Qualifications:, • Prior experience in IT consolidation, merger, or acquisition projects, • Familiarity with user data migration tools and scripting a plus (e.g., PowerShell) txcQ03tcMh

Job DescriptionSr. Help Desk Engineer Mid-Town Manhattan, NY (100% onsite) 3-6 Month contract Job Overview: We are seeking a highly skilled and experienced Sr. Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment. This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key Responsibilities: • Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations, • Create and migrate user profiles as part of the entity consolidation project, • Update, test, and troubleshoot desktop software and operating systems, • Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot, • Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed, • Collaborate with project managers and technical leads to execute migration tasks according to project timelines, • Document processes, configurations, and solutions as needed for project consistency and knowledge sharing, • Support end users in person and respond to service requests efficiently and professionallyRequired Skills & Experience:, • Hands-on experience with Microsoft Intune and Windows Autopilot (required), • Proven ability to build and deploy Windows desktops and manage user profiles, • Strong desktop support skills for both hardware and software in enterprise environments, • Experience with desktop software installations, updates, and troubleshooting, • Experience supporting migrations or consolidations of IT environments is highly desired, • Excellent interpersonal and communication skills, • Proven track record of professionalism and reliability in fast-paced settingsPreferred Qualifications:, • Prior experience in IT consolidation, merger, or acquisition projects, • Familiarity with user data migration tools and scripting a plus (e.g., PowerShell) FfP8kd0pPX

Job DescriptionCompany Description SOCOTEC is a provider of niche consulting services within the architecture, engineering and construction industries focusing on high-performance buildings and specialty structures. Through an integrated, holistic approach, our professionals provide solutions for building envelope, energy efficiency, sustainability, code advisory and construction advisory projects SOCOTEC’s combination of expertise, experience and methods are increasingly recognized as best-in-class fueling significant growth. SOCOTEC is proud to announce that it has been officially certified as a Great Place to Work by the renowned global authority on workplace culture, Great Place to Work®. Job Description This position is responsible for managing workstation and end user issues, including the installation of applications/software and the setup/movement of hardware. Responsibilities include ability to configure, implement, maintain, and support applications/software with other internal IT staff and third-party consultants. The role is in the New York City office but may require travel. This position will report directly to the Managing Director IT. Responsibilities include, but are not limited to: • Communicate with SOCOTEC US staff to resolve technical issues., • Assist with Intune Endpoint Deployment for Windows, iOS, and Android Devices, • Work closely with SOCOTEC US staff to ensure they have all the tools they need to access data and technical resources in completing projects., • Deal with a Help Desk ticket system - escalating, assisting, and closing tickets as needed., • Attend weekly Help Desk meetingsQualifications, • Bachelor’s degree or equivalent experience., • Strong working knowledge of Windows, Networking, and end user support., • Working experience with Microsoft 365, Active Directory, DNS, DHCP, Networking, and Virtualization, • Basic understanding of hybrid cloud services (Azure, AWS, VMware), • Critical Thinking: Expressing thoughts and opinions in the conception and development of tasks., • Development: Willingness to learn, and ability to mentor., • Teamwork: Enjoys and excels at working cooperatively with the team Additional Information Additional information For more information, please visit Job Type: Full-Time Salary Range: $65-75k All your information will be kept confidential according to EEO guidelines. Socotec is an equal opportunity employer committed to diversity and inclusion in the workplace. SOCOTEC is an Equal Opportunity Employer. SOCOTEC is an Equal Opportunity Employer.

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job Description Company Overview: Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org. PHS administers WholeYouNYC, a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WholeYouNYC brings together over 200 organizations offering various programs – such as food, housing, employment, health insurance, and sexual health services – across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings. New York State (NYS) invested $500M statewide to support Social Care Network (SCN) lead entities responsible for integrating social care into the Medicaid program across the state. PHS’ WholeYouNYC was awarded the Social Care Network infrastructure grant for Brooklyn, Queens, and Manhattan. This is a grant-funded position ending March 31, 2027. Program Description: Public Health Solutions seeks a Systems Support Technician to support the day-to-day upkeep of computer systems and infrastructure. He or she will be responsible for a proportionate share along with their peers of an Ethernet Wide Area Network with more than 500 nodes in 19 locations consisting of more than networked PCs, laptops, printers, 15 servers organized into one Microsoft Active Directory domain and hosted in Azure and locally, and 50 network devices including Cisco switches and routers. Additionally, PHS relies heavily on the Office 365 Suite of online tools, to support remote work for all staff. Position Summary: We are seeking an experienced System Support Technician for the following. • Function as principal contact for all end user support., • Support day-to-day administrative operations such as account management, application monitoring, and staff scheduling needed to maintain systems., • Perform routine computer maintenance, run regular network backups, and assure reliable and secure systems daily., • Support end-users by identifying problems with computers, printers, other hardware, and software and troubleshooting the same., • Respond promptly and clear any tickets submitted in our ticketing system and keep the ticketing information up to date., • Work closely with Management to assure seamless communication between computers and network-based systems and peripherals., • Support remote work for most PHS staff and manage VPN connectivity issues., • Perform other duties as assigned., • Salary: $70,000 - $70,000. Qualifications and Experience: • MCP or other industry certification preferred., • Minimum of 3 years’ experience supporting computers and servers in a networked environment. Desired Skills: • In depth knowledge of the Windows environment., • Extensive experience with Office 365, Azure, and Intune as a user and administrator., • Experience with Zoom VoIP Phone and conferencing a plus., • Capacity for critical thinking in order to organize, prioritize and follow through with assignments as well as test & evaluate solutions., • Familiarity with telephone systems, handheld devices, printer and scanner hardware helpful., • Some travel within five boroughs., • Good communication and interpersonal skills. Benefits: • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403(b) + employer matching and discretionary company contributions., • College Savings Plan., • Ongoing trainings and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday-Friday 9:00am-5:00pm 35 Hours per week

Job DescriptionCloaked is a privacy startup dedicated to rebuilding consumer trust in how personal data is used. Our vision is to create an internet that serves the needs of its users, first and foremost—with individual privacy and opt-in at the core. Our product is a virtual “cloak” that you use as you visit any website — Facebook, Amazon, etc. It lets you choose to share all, some, or none of your private information based on your personal preference. We're looking for an IT Support Specialist to be the go-to technology partner for our NYC office. You'll own the day-to-day IT experience — from desk-side troubleshooting and AV support to identity management and SaaS administration — keeping the office running smoothly while freeing the IT Director to focus on strategic work. This role is ideal for someone who's hands-on, reliable, and energized by solving problems quickly and clearly. What will you do? -Serve as the primary onsite IT contact for the NYC office-Provide first-line support for access requests, account issues, and basic troubleshooting-Handle walk-ups, tickets, and ad hoc requests with professionalism and urgency-Set up, maintain, and troubleshoot conference rooms, AV equipment, and hybrid meetings-Resolve basic network issues (connectivity, peripherals, office hardware)-Support onboarding and offboarding, including device setup and access provisioning-Execute user provisioning and deprovisioning across core systems with accuracy and security-Manage laptops, mobile devices, and peripherals across their full lifecycle-Maintain accurate hardware inventory and coordinate repairs or replacements-Enforce standard device and access policies defined by the IT Director-Administer day-to-day tasks across common SaaS tools (e.g., Google Workspace, Slack, Okta, Microsoft 365)-Escalate complex issues appropriately while owning resolution end-to-end-Follow documented runbooks and contribute improvements as gaps are identified-Document recurring issues, fixes, and procedures clearly-Maintain clean handoffs with the remote IT Director-Identify repeat problems and suggest simple process or tooling improvements What skills and experiences will help you? -Solid experience in IT support, IT operations, or a similar hands-on role-Comfort providing in-person, desk-side, and AV support in an office environment-Working knowledge of macOS and Windows environments-Familiarity with identity/access management and SaaS administration concepts-Clear, direct communicator with strong organizational habits-High reliability and attention to detail What's nice to have? -Experience in a small or startup IT team-Exposure to MDM tools (Jamf, Intune, Kandji) and SSO providers (Okta, Azure AD)-Basic understanding of networking concepts (Wi-Fi, VPNs, peripherals)-Experience supporting executives or high-visibility users What do we like? -Employees feel supported, comfortable, and confident coming to you for help-You keep the office running smoothly with minimal disruption-Issues are resolved quickly, calmly, and with clear communication-Documentation improves over time instead of degrading-You free up the IT Director's time from routine support and operational interruptions What We Offer Cloaked is a well-funded Series A startup based out of NYC. Although we are a distributed team, the NYC team operates with a hybrid model. The office building is home to several amenities, including a gourmet cafe, cocktail bar, and a rooftop work area. We have a fully built out kitchen packed with drinks and snacks. The Cloaked team has diverse interests and so we frequently embark on team outings and go out for socials! Compensation and Benefits We offer above market rate pay and equity based off of the market's best commercially available data. Your compensation will be a combination of salary, bonus and equity. Benefits Cloaked employees have 401K, as well as top of the line Health, Dental, and Vision benefits.We offer flexible work arrangements and the ability to work remotely as needed. Cloaked provides a home office stipend in addition to a new company laptop (and other tech depending on the role). Perks \uD83C\uDF34Competitive PTO: We encourage employees to take a minimum # of vacation per quarter. We see PTO as a preventative burnout measure and are committed to changing the industry standard. \uD83E\uDD38Monthly health stipend: Used for any kind of physical, mental or emotional care you’d like to take for yourself, be it a gym membership, a meditation app, or time with a personal trainer. \uD83E\uDD57 Late Night Meals: We understand that sometimes work can get in the way of meal prep. In response to that, we offer employees a monthly meal stipend to be used when they don't have time to get a home cooked meal going! \uD83E\uDDE0 Professional Growth: Opportunities for career development and personal growth are provided to all employees who seek to further their knowledge and capabilities through an unlimited professional development fund. Additionally team members are encouraged to regularly attend conferences and industry events. We are really excited about having you join our mission-driven team and help us build the future of online privacy! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Location: New York, NY Job Type: Full-Time Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. About the Role: We are seeking an experienced IT Help Desk Level 3 Technician to join our IT team. This position serves on solving complex technical issues and plays a critical role in maintaining the stability, security, and performance of our IT systems. The ideal candidate will have strong troubleshooting abilities, experience supporting enterprise environments, and the ability to assist with infrastructure support and mentoring junior help desk staff. Key Responsibilities: • Troubleshoot and resolve advanced hardware, software, network, and system issues., • Support and maintain Active Directory, Microsoft 365, Windows servers, and endpoint systems., • Investigate and resolve system outages, performance issues, and security alerts., • Assist with system upgrades, patching, and infrastructure maintenance., • Monitor system health and assist with preventative maintenance., • Work with third-party vendors and service providers to resolve technical issues., • Maintain clear documentation of troubleshooting steps and solutions. Required Qualifications: • 3+ years of IT support experience, including advanced troubleshooting., • Strong experience with Windows 10/11 and Windows Server environments., • Experience administering and troubleshooting Active Directory and Group Policy., • Hands-on experience supporting Microsoft 365 (Exchange, Teams, SharePoint, OneDrive)., • Knowledge of network fundamentals including TCP/IP, DNS, DHCP, and VPN connectivity., • Experience troubleshooting printers, endpoints, mobile devices, and peripheral equipment., • Experience with remote support tools and ticketing systems., • Ability to perform root cause analysis and resolve recurring technical issues., • Strong documentation and communication skills., • Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications: -Experience with virtualization platforms (VMware or Hyper-V). -Experience with backup and disaster recovery systems. -Familiarity with endpoint management tools (Intune, ABM, or similar). -Experience supporting network equipment such as switches, firewalls, and wireless systems. -Knowledge of IT security best practices and endpoint protection systems. -IT certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionDescription: NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site) Salary Range: $90,000.00 To 125,000.00 + Benefits Unrestricted Work Authorization Required JOB SUMMARY: The Desktop Engineer is a critical role that focuses on ensuring the smooth deployment, management, and support of desktop systems for the entire organization. You will utilize your expertise with Intune, SCCM and other tools for application packaging, deployments, imaging, and inventory control to enhance desktop environments. You will play a key role in supporting projects such as Unified Endpoint Management to transform the way desktop images are created, managed, and deployed across the organization. You will utilize your expertise in scripting and automating processes to aid our effort in achieving zero-touch image deployments and maintenance of desktop systems. Please note this role is based out of our Queens Health Center. DUTIES AND RESPONSIBILITIES: Collaborate with clients to understand their IT needs and challenges, providing expert advice and support for desktop environment management, troubleshooting, and optimization. Design, create, and manage application packages for deployment using ManageEngine, SCCM, Microsoft Intune, and other tools ensuring proper configuration and distribution across client environments. Develop, manage, and maintain desktop images for various operating systems and configurations. Efficiently deploy these images to both new and existing systems, adhering to client requirements, security, and best practices. Develop and maintain scripts and automation workflows to streamline and automate various aspects of desktop image creation, deployment, and management, with a focus on achieving zero-touch deployments. Assist in maintaining software and hardware inventory tracking systems, regularly updating databases to ensure accurate and current information. Oversee patch management processes, including the automated deployment and verification of updates. Generate detailed reports on patch status, compliance, and any encountered issues. Create and maintain thorough documentation for processes, configurations, and deployments, ensuring all procedures are clearly documented and accessible for future reference. Diagnose and resolve complex issues related to desktop environments, including hardware, software, and network problems. Contributes to team effort. Performs other duties as assigned. Requirements: EDUCATION AND EXPERIENCE: Bachelor’s degree in Engineering, Computer Science, Information Systems, a related area, or equivalent work experience. 5-10 years of extensive experience as a Desktop Systems Engineer or in a similar role, with a proven track record of supporting desktop infrastructure projects and initiatives 5-10 years of experience using SCCM for imaging and deployments 3+ years of experience using Intune for imaging and deployments Experience using Manage Engine Endpoint Central, Script Logic and or Desktop Authority is a plus Microsoft Endpoint Administrator certification is desired. Microsoft Modern Desktop Administrator certification is desired. ITIL V4 certification is desired. KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrated experience in a desktop engineering role, with a strong background in managing and deploying desktop environments using Intune and SCCM. Proficiency in Microsoft Intune and SCCM for application management and deployment. Advanced proficiency in PowerShell scripting, Windows Management Instrumentation (WMI) Microsoft Deployment Toolkit (MDT), Active Directory, and Group Policies with demonstrated experience in developing automation solutions for desktop environments. Strong problem-solving skills, excellent communication abilities, and the capacity to work independently as well as collaboratively within a team. Strong understanding of desktop imaging technologies, deployment methodologies, and best practices, with hands-on experience in image creation, customization, and deployment processes. Ability to analyze complex technical issues, troubleshoot problems, and implement effective solutions in a timely manner. Strong communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors to achieve common goals and objectives. Attention to detail, ability to meet deadlines and prioritize deliverables for competing high-priority projects, and excellent time management skills. PHYSICAL DEMANDS: Occasional travel to Health Centers and other locations as needed. BENEFITS AND COMPENSATION: Medical, Dental, Vision, Pharmacy, and Mental health benefits at no cost to all benefits-eligible employees and their eligible dependents Paid Time Off (Vacation, Personal, Sick days, and 12 paid Holidays) 401(k) Plan with employer contribution Life Insurance Tuition Reimbursement Short Term and Long-Term Disability Benefits Legal Services Wellness Benefits

Job Description Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes. Starting in 2008 as a small retail broker focused on nonprofit & human service organizations, Signers has since expanded its portfolio to include commercial real estate and transportation. Signers is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees. Workplace Technology Senior (Service Desk/Help Desk) Overview We're looking for a Workplace Technology Senior to own and continuously improve our modern digital workplace. This is a hands-on individual contributor role with a strong focus on Microsoft technologies, managed device environments, modern phone systems, automation, and service operations. You'll play a key role in ensuring employees have secure, reliable, and intuitive technology across offices and remote environments, while partnering closely with IT, Security, HR, and business teams. What You'll Do • Support and manage Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive., • Administer identity, access, and endpoint management using Entra ID (Azure AD) and Microsoft Intune., • Manage, support, and troubleshoot organization-wide applications, ensuring availability, performance, and a positive end-user experience., • Manage and support modern device environments across Windows, macOS, iOS, and Android, including device provisioning and lifecycle management., • Support and improve modern phone systems such as Microsoft Teams Phone, including call flows, routing, and integrations., • Use ticketing systems like Zendesk to manage workplace technology services, improve workflows, and analyze trends and SLAs., • Identify and implement process and system automation using tools such as PowerShell, Microsoft Graph, Power Automate, and Intune automation., • Act as a senior escalation point for complex workplace technology issues and drive root-cause fixes., • Create and maintain clear end-user documentation, knowledge base articles, and internal process documentation., • 6–10+ years of experience in workplace technology, endpoint management, or Microsoft enterprise environments., • Strong hands-on experience with Microsoft 365 and modern collaboration tools., • Experience managing devices and users with Microsoft Intune and Entra ID., • Solid understanding of mobile device and managed endpoint environments., • Experience supporting modern cloud-based phone systems (e.g., Teams Phone)., • Required experience working with enterprise ticketing systems such as Zendesk., • Working knowledge of process and system automation concepts and tooling., • Proven ability to produce clear, high-quality end-user and technical documentation., • Experience in the insurance industry or other regulated environments., • Experience with Windows Autopilot, PowerShell, Microsoft Graph, or Power Automate., • Microsoft certifications (e.g., MS-102, MD-102, AZ-104). Signers is a proud Equal Opportunity Employer. Signers is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Signers will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority

Job Description Seeking a highly skilled Azure Hybrid Desktop Support Engineer to join our IT team. This role sits at the intersection of end-user support, modern endpoint management, and cloud infrastructure, supporting a hybrid environment spanning on-prem Active Directory and Microsoft Azure (Entra ID). The ideal candidate combines hands-on desktop support experience with modern management tools (Intune, Autopilot) and thrives in a fast-paced, high-performance environment supporting demanding users. Key Responsibilities End-User Support & Operations • Provide white-glove desktop support for executives, traders, and business users, • Troubleshoot Windows 10/11, Microsoft 365, and line-of-business applications, • Support conference rooms, AV systems, and collaboration tools (Teams, Zoom), • Support and maintain hybrid identity environments (on-prem AD + Microsoft Entra ID), • Administer Azure AD Connect, synchronization, and identity troubleshooting, • Manage devices via Microsoft Intune / Endpoint Manager, • Deploy and maintain Windows Autopilot for zero-touch provisioning, • Automate repetitive tasks using PowerShell, • Assist with desktop engineering initiatives (image management, patching, policy deployment), • Support endpoint security tools (Defender for Endpoint, AV/EDR platforms), • Assist with access control, MFA, and device compliance policies, • Participate in audits, remediation, and security hardening initiatives Required Qualifications • 3–5+ years of experience in desktop support / end-user computing, • Strong experience with:, • Windows 10/11 administration, • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), • Active Directory (users, groups, GPOs), • Hands-on experience with:, • Microsoft Intune / Endpoint Manager, • Azure AD (Entra ID) in a hybrid environment, • Solid troubleshooting skills across:, • OS, applications, networking basics, and hardware, • Experience with:, • Azure AD Connect / hybrid identity sync, • Windows Autopilot deployments, • Defender for Endpoint or similar EDR tools, • Exposure to:, • VDI environments (Citrix, VMware Horizon, Azure Virtual Desktop), • Patch management tools (WSUS, Intune Update Rings), • Background in financial services, hedge funds, or high-performance environments

Job Description Endpoint Support Technician Windows/Mac Who we are: InfoStructures, Inc. is an information technology services firm located in Rockville, MD. Since 1988 we have been applying technology to better the workplace. We place great value in the work our people do and in the difference their efforts make in people’s lives. We are seeking an energetic, highly motivated, qualified endpoint support technicians to support our government clients. What experience you need: Two years plus (2+) of real world in-person and remote desktop systems support, preferably in an enterprise environment, and recent and relevant experience in Windows 1x laptops/desktops/tablets, MacOS and IOS devices. You should also have:  Tremendous attention to detail  Excellent problem-resolution skills  Ability to weigh several options and provide the most efficient solution  OUTSTANDING oral (in person/phone) and written communication skills, including an ability to deal with people at various levels, from technician- to executive  Strong ability to build client relationships Thorough working knowledge supporting the following technologies is desired in as many of these areas as possible: • Windows 1x – including device and driver installation, troubleshooting and patching, • Various Windows imaging technologies, including MDT deployments, • Remote desktop management tools, e.g., RDP, SCCM, Dameware, RemotePC, • Hardware familiarity with Dell computing platforms, (both desktop and laptop), RAM, Hard drives, USB peripherals (e.g., printers, scanners), • Mac OS installation/configuration/app support, • Other: o O365 Applications o Intune and ADAXES Active Directory Device Management o JAMF o VPN, MFA, and other technologies used by remote workers o Basic local and network connectivity including troubleshooting TCP/IP, DHCP, NICs, DNS, network drive mappings, etc. o VPNs, Group Policy, challenges faced by teleworkers o Mobile devices (e.g., iPhone, iPad platforms) o InTune device management o ServiceNow Service Desk application o ITIL principles Desirable training/certifications you should have:  BS Degree  A+/Net+  Windows or Mac certifications What you will do You will provide remote- and on-site endpoint (e.g., desktops, laptops, iPhone/iPad) support for users at a government client. This will include troubleshooting incidents and problems as well as handling request for services, e.g., installations, configurations, moves, migrations, upgrades. You may also be involved with:  Configuring network devices/printers  Completing project work  Documenting and defining policies and procedures  Creating technical reports  Completing other duties as assigned Clearance requirements Ability to pass a corporate and Federal background check. Previous Federal Agency check (or higher) clearance preferred. Where you will do it This position is fully on-site at our Federal customer’s office in lower Manhattan. Miscellaneous InfoStructures is an Equal Opportunity Employer.

Job Description Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments. We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways. Job overview: The IT Support Engineer will be responsible for working with internal users in the organization and assisting with audio-visual and IT related setups and issues. Location: On site 4 days a week in our Manhattan, NYC office. Reports to: Senior IT/AV Manager. Duration: 12-month contract. Roles and responsibilities (Include but are not limited to): • Manage technical tasks related to onboarding and offboarding of Compass users, • Attend the office full time and support end user requests, • Take responsibility for the Zoom Rooms audio-visual technology in every conference room, • Oversee and manage a wide variety of digital platforms such as JAMF, Microsoft, & Atlassian products, • Logging service desk tickets from internal employees and working with them to resolve any technical issues, • Troubleshooting and resolving IT hardware and software issues, • Collaborate on projects with cross functional teams as needed, • Support hardware and software of all end user devices, • Setting up and support end user mobile devices, • VIP support of our senior staff, • Act as Technician on Duty for important US-based conference calls, • Create high quality AV/IT Documentation resources, • Proactively create tasks to improve AV/IT systems and process, • Excellent issue resolution ability for audio-visual conference rooms, Windows, macOS and mobile devices, • High level of understanding of Zoom and audio-visual technology, • Good understanding of corporate mobile device provision and how to solve problems, experience with Intune and JAMF, • High level of understanding and experience of Office 365 & Microsoft products, • Good working knowledge of audio-visual hardware, especially Logitech and Zoom technology, • Experience working in IT work management/ticketing systems, Jira service desk experience a plus, • Ability to prioritize workload and involvement with VIP support, • Strong analytical, project management, written and verbal communication skills, • Previous involvement with on-boarding / off-boarding of employees, • Proficient dealing with digital security threats, • Exceptional problem-solving skills in high pressure situations, • Completely self-sufficient and able to work with minimal supervision & support, • Ability to operate independently and in cross-functional teams under uncertainty in an entrepreneurial and rapid growth-oriented, • Experience working in an ITIL environment, including request, incident and change management processes Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional discretionary bonuses and equity. 【Base salary per annum】:$65,000—$85,000 USDBenefits & Compensation: For an overview of our benefits package and compensation information, please visit "Working at Compass". Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship: Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Responsibilities: Specific duties include, but are not limited to, the following: · Manage day-to-day operation of HD & DT staff - scheduling, incidentals, provisioning · Steward Client Services processes - HD, DT, reporting · Host daily standups - ownership of report and improvements · Lead service desk service-delivery improvement program - conduct analysis of case traffic and devise responses and improvements · Coordinate support efforts with complimentary support teams · Serve as incident management coordinator and lead RCA reporting · Engage in outreach to constituent teams to gather information used for forecast future service-desk deliverables - continuously seek new ways to anticipate and meet constituent needs - conduct market research and surveys to gather feedback and formulate plans to improve service · Ownership of tracking system enhancement and evolution · Guide career growth of the team - recruit new staff and plan career paths for existing staff - create growth opportunities for staff · Ownership of the client asset tracking practice and system - ensure all equipment is tracked, updated and recovered over the items' lifecycle - maintain inventory of deployable equipment - coordinate ITAD · Lead 1st level monitoring and communications - build and maintain observability systems to detect and alert and respond as fast as possible · Coordinate and arbitrate enterprise Change Management - articulate the process, system and adherence, reporting and metrics. · Lead and manage the deployment of new branch locations, including end-user PC rollout and setup. · Manage Active Directory, Intune, Microsoft Teams, and Exchange Online within a Microsoft 365 environment. · Manage IT asset management, including inventory tracking, lifecycle management, and asset accountability. Competencies: · Experience and training for leading people and teams, scheduling. · ITIL practitioner. · Comfortable leading meetings. · Analytical skills and experience with process improvement · Diplomacy and customer service skills · Incident management skills, comfortable taking lead in pressure situations · Market research, data analysis · Experience with business process platforms, understands how to make changes to improve performance · Experience with recruiting, career planning, staff coaching · Understanding of purchase order and accounting practices around asset acquisition and tracking - Experience with asset tracking systems, tagging and trend analysis. · Experience with observability systems, understanding of metrics monitoring and alerting · Experience tracking and reporting on CM events. · Proven capability to manage and govern Active Directory, Intune, Microsoft Teams, and Exchange Online in a Microsoft 365 ecosystem. · Expertise in managing enterprise IT assets, including tracking, lifecycle control, and accountability across the asset lifecycle. Leadership Competencies: · Proven ability to manage change · Capacity to take calculated risks and innovate · Experience in setting vision and strategy · Lead by example and encourage team in developing adaptability · Successful in communicating effectively · Prioritizes the development of others · Thinking that values diversity and difference · Proven ability to build and maintain relationships at all levels of the organization · Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $113,000.00 - $145,000.00 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description JOB DESCRIPTION Insight Global is seeking a Service Desk Support Technician for one of our clients in the biotech space. This role will be located in New York City, right near Penn Station, and will be on-site five days per week. As a Service Desk Support Technician, you will join a collaborative and fast-paced IT team. This role focuses on day-to-day service desk operations, providing front-line technical support to internal end users and ensuring the timely resolution of technical issues. The ideal candidate is customer-focused, adaptable, and comfortable working in an agile, high-collaboration environment. You will work closely with fellow service desk technicians, IT leadership, security, infrastructure, and imaging teams, while using modern tools and AI-enhanced workflows to support business operations. Key Responsibilities • Serve as the first point of contact for end users seeking technical assistance via phone and digital channels, • Review, assign, and manage support tickets through the Freshservice ticketing system, • Troubleshoot and resolve Tier 1 technical issues related to hardware, software, accounts, and access, • Handle common requests such as password resets, Okta user provisioning/deprovisioning, and email issues, • Escalate Tier 2 issues appropriately and collaborate with escalation teams to ensure resolution.., • Work fluidly between the ticketing system and Slack to support real-time collaboration. REQUIRED SKILLS AND EXPERIENCE • 3+ years of help desk experience, • Experience supporting both Windows and MacOS, • Hands-on experience supporting Okta, • Experience with an enterprise ticketing system ideally FreshService, • Proficient with AI tools - understand how to use ChatGPT, Gemini, and/or Claude NICE TO HAVE SKILLS AND EXPERIENCE • MDM Experience (Intune or Kandji), • Experience with Claude Cowork or AI agents, • Technical Certifications (CompTIA A+, ITIL Foundation, etc.)

Job Description We are seeking freelancers/consultants for on site IT Support in the New York City, NY area to join our team! As a team member, you will assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed. Responsibilities: • Installation of workstations., • End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc., • Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc., • Basic networking, rack/stack/patch, remote hands support, etc., • Experience working with AD (active directory), domains, group policy, etc., • E-mail, A/V conferencing, VoIP device replace and configuration., • Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc., • Provide timely and efficient executive-level support., • 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware., • Application support for Microsoft Office365, Document Management, SharePoint Online and Exchange Online., • Working knowledge of Azure, Intune, and other cloud based services., • Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10., • Xerox, Canon, HP printer installation, local/network configuration and print management., • Excellent verbal and written communication skills., • Ability to effectively operate independently as well as in a team environment., • Flexible work schedule! Hours/Shifts are on-demand - we'll work with your schedule & availability!, • Competitive compensation and 2hrs. minimum pay on all assignments.

Job Description Responsibilities: • Design, develop, test and document highly reliable solutions running fully in the Azure and AWS public clouds, • Manage and monitor Azure and AWS cloud infrastructure, ensuring optimal performance and security, • Manage and monitor full Microsoft 365 estate, including Entra, Intune, the full Defender Suite and Exchange Online, • Build up Infrastructure as Code capabilities across the public cloud footprint, • Become an integral part of our technology team, including being an escalation point for junior team members, • Establish strong understanding of business needs and priorities Qualifications: • 8-10 years of experience in infrastructure engineering (experience in the finance industry desirable), • Extensive experience in the Azure and AWS public clouds with IaaS and PaaS workloads, including management of VNets/VPCs, private networking, storage accounts, Docker c containers, Function Apps/AWS Lambda, and managed databases., • Significant experience with cloud cybersecurity best practices, • Significant experience with Entra ID, Azure Policies, Azure Site Recovery, Azure Backup Center, and other Azure services., • Significant experience with Azure Virtual Desktop (AVD) and Windows 365., • Significant experience managing Microsoft Intune, including MDM/MAM policies and device configurations., • Significant experience with general database administration of SQL Server, • Some experience with Infrastructure as Code (IaC) and Cloud Adoption Framework/Well Architected Framework best practices, • Some experience with modern data stack tools, such as Databricks, Airflow, and GitHub, • Some experience of SharePoint Online architecture, site collections, and document libraries., • Bachelor’s Degree preferred, preference for Computer Science/Computer Engineering majors

Job Description TITLE: Senior Intune Mobility EngineerLOCATION: Hybrid - New York or ChicagoDURATION: 6 monthsPosition SummaryCompany X is seeking a highly motivated Senior Intune Mobility Engineer to join the Desktop Engineering Team. The candidate will be responsible for the 3rd party application lifecycle, automating workflows, documentation, enterprise workstation management, project management and level 3 support.This person will be required to use exceptional communication skills to interact with geographically distributed teams of varying knowledge levels, while collaborating on incidents and projects. This position can be in Chicago or NY.Essential Job FunctionsThe Senior Intune Mobility Engineer’s primary responsibilities include: • Lead the design, implementation, and management of Microsoft Endpoint management/Intune solutions., • Lead architecture and design sessions for Mobile applications, planning for both business and technical requirements and assist with product roadmap development., • Implement system security requirements defined under Information Security standards., • Work on projects that include multi-tier application review, onboarding, and maintenance., • Develop and execute test plans to check infrastructure and system performance., • Maintain SME level knowledge on various mobile and desktop products., • Work with application vendors regarding application compatibility for upgrades and migration projects, including being a liaison between vendors and IT staff., • Schedule upgrades and migrations with users, maintain change management data, complete the upgrades in deployment system, facilitate and track feedback from the users - post-rollout., • Create end user documentation and training material for IT Staff., • Incident & service management; logging of requests, support calls and escalating where appropriate into the Service Management tool., • Share a rotation / on-call nights and weekend support.Preferred Qualifications, • Expert level troubleshooting skills, able to quickly identify client issues, and be able to conduct in-depth diagnostics on Microsoft Intune products and services., • Experience with troubleshooting and configuring device connectivity., • Strong understanding of generally accepted system administration methodologies, tools, and techniques, and desire to instill these practices in both individual and teammates’ work., • Knowledge in MAM (Mobile Application Management), Apple Business Manager (ABM), VPP / DEP, and Android Zero Touch., • Active Directory concepts such as Kerberos, LDAP, Certificates and Security Groups., • Understanding of networking, firewalls, and common datacenter infrastructure., • Understanding of Industry best practices for mobile security and separation of corporate and personal priorities., • Good written documentation skills and demonstrable experience of documenting systems and procedures., • Passion for providing outstanding support for inbound incident tickets, as well as foresight to assess risk and scale., • Ability to maintain skillset up to date as the product evolves continually., • Excellent interpersonal and communication skills, including an ability to interact with users of varying technical skill levels., • Strong project management skill with some experience leading projects., • Ability to work independently and without the need for supervision, as well as collaboratively within the team and across various IT groups and business units., • Knowledge of Cloud Identity (Azure Active Directory, AAD Sync, Role-based access control)., • Knowledge of BlackBerry UEM., • Knowledge of Certificate and Certificate Chain Authority., • Knowledge of SQL queries and ability to create ad-hoc custom reports., • Experience in Financial sector preferred.Basic Qualifications, • Bachelor’s degree in Computer Science or Management Information Systems., • Minimum of 5 years of experience working in a large implementation of 1000 or more mobile devices., • Minimum of 2 years with Microsoft Intune mobile device management., • Minimum of 3 years of technical experience supporting an industry-leading MDM solution (Intune, AirWatch, Blackberry, MobileIron).

Job DescriptionSalary: $80,000 $90,000 Field Engineer Level 2 FLSA Classification: Exempt Computer Professional Reports To: Pod Lead Position Summary The Level 2 Field Engineer is a client-facing technical professional responsible for advanced troubleshooting, systems administration, and onsite technology solution delivery within Chelsea Techs Managed Services (MSP) pod structure. This role serves as an escalation point for complex technical issues and acts as the primary onsite technical presence for assigned clients. The position requires independent judgment, strong analytical capability, and the ability to manage multiple client environments. The Engineer is expected to exercise discretion in diagnosing, resolving, and preventing technical issues while maintaining high standards of client service and documentation. Essential Duties and Responsibilities • Serve as escalation point for complex Level 2 technical issues across multiple client environments., • Diagnose and resolve advanced hardware, software, networking, and endpoint issues., • Configure and support Microsoft 365, Azure, Azure Virtual Desktop, and endpoint management systems., • Perform systems troubleshooting including DNS, DHCP, LAN/WAN, wireless, and remote access environments., • Deploy, configure, and manage laptops, desktops, and peripheral devices., • Maintain accurate technical documentation, SOPs, and ticketing records in accordance with SLA standards., • Collaborate within pod structure to ensure client satisfaction and service continuity., • Windows 10/11 and macOS administration, • Microsoft 365 (E3/E5), Office 365, Azure, Azure Virtual Desktop, • Microsoft Intune and Mobile Device Management (MDM), • Jamf device management, • DNS, DHCP, and general networking troubleshooting (LAN/WAN/Wireless), • Remote Desktop Services, • Network printers, scanners, and workstation peripherals, • Video conferencing platforms (Teams, Zoom) and A/V systems, • ConnectWise, HaloITSM, and IT Glue (preferred), • Endpoint deployment and lifecycle management, • Asset inventory tracking and documentation, • 35+ years of progressive Service Desk or MSP experience, including escalation-level support., • Strong knowledge of Microsoft 365, Azure, networking, and endpoint management tools., • Demonstrated ability to exercise independent technical judgment. This role may require onsite client visits and the ability to lift equipment up to 25 pounds. Prolonged computer use and the ability to sit or stand for extended periods are required. Compensation The base salary range for this position is $80,000 $90,000 annually. Final compensation will be determined based on experience, skills, and internal equity. Employment Statement Chelsea Tech is an at-will employer. This job description is intended to describe the general nature and level of work being performed and is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Chelsea Tech is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.

Job Description NO H1S OR 3RD PARTIES THIS ROLE WILL BE ONSITE 5 DAYS A WEEK IN NYC Fast-paced MSP has a long-term contract opening for a Microsoft 365/Windows Systems Administrator, Job Summary: A Senior Administrator with extensive Microsoft 365 and Windows network experience, who would be responsible for the configuration, maintenance, and support of Microsoft 365/Windows environments, ensuring optimal security, compliance, and operational efficiency. This role requires extensive hands-on experience with Microsoft cloud technologies, identity and access management, policy enforcement, and automation via PowerShell. Key Responsibilities: • Administer, configure, and maintain Microsoft 365 and Windows environments, including Azure AD, Exchange Online, SharePoint Online, OneDrive, and Teams., • Manage Identity and Access Management (IAM), including enforcing Conditional Access Policies and securing authentication mechanisms., • Develop, implement, and maintain Intune policies for endpoint management and security compliance., • Utilize PowerShell for automation, configuration management, and troubleshooting., • Configure and monitor compliance policies, Data Loss Prevention (DLP), and information protection via Microsoft Purview., • Support and troubleshoot Microsoft 365 applications and services, ensuring minimal downtime and optimal performance., • Provide guidance and best practices for M365 security, governance, and compliance frameworks., • Assist in incident response, monitoring, and remediation efforts related to M365 security incidents., • Collaborate with internal teams and clients to optimize Microsoft cloud services and integrate with other IT solutions., • Stay up to date with the latest Microsoft technologies, features, and best practices, recommending improvements as necessary. Required Qualifications: • 5+ years of experience in IT administration with a focus on Microsoft environments., • Extensive experience with Microsoft 365 administration, including Azure AD, Exchange Online, SharePoint, and Teams., • Strong knowledge of Identity and Access Management (IAM), including MFA, Conditional Access Policies, and role-based access controls (RBAC)., • Hands-on experience configuring and enforcing Intune policies for endpoint management., • Proficiency in PowerShell scripting for automation, configuration, and troubleshooting., • Strong troubleshooting skills with the ability to diagnose and resolve M365-related issues efficiently., • Familiarity with security and compliance best practices for Microsoft cloud environments. Preferred Qualifications: • Experience with Microsoft Purview for compliance policies and Data Loss Prevention (DLP) strategies., • Experience working in highly regulated industries, such as finance or healthcare, with a strong understanding of compliance requirements., • Microsoft certifications such as Microsoft 365 Certified: Enterprise Administrator Expert or equivalent., • Experience integrating Microsoft 365 services with third-party security and compliance tools., • Knowledge of hybrid environments and migration strategies between on-premise and cloud-based Microsoft solutions. #PRITechJobs

Job DescriptionAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. AHEAD’s Modern Workspace Solutions Engineers are the technical experts that collaborate with our AHEAD account teams to help identify, qualify, and build solutions that support our customer’s Digital Business transformation. The AHEAD Modern Workspace Solutions Engineer (SSE) will be focused on Microsoft applications such as M365, Active Directory, etc. The SSE is considered a subject matter expert in these areas with responsibility for selling and designing complex solutions. The SSE is also considered an organizational thought leader for their specialty area. Responsibilities • Active participation in the AHEAD SSE and service delivery teams, • Be a thought leader for AHEAD clients, responsible for designing, architecting technical solutions, • Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements, • Develop relationships with other Modern Workspace SSE team members, leaders, and partners in support of sales objectives, • Strategize and execute technical sales calls, • Complete required pre-sales documentation (configurations, pricing, services, presentations, justifications, etc.) quickly and accurately, • Qualify sales opportunities in terms of customer technical requirements, decision-making process, and funding, • Present and market the design and value of proposed AHEAD solutions and business justification to customers, prospects, and AHEAD management, • Participate in the mentorship of entry-level team members, • Possess strong, detailed product/technology/industry knowledge, • Knowledge of job-associated software and applications, • Travel required up to 30%Qualifications, • Expertise in Microsoft applications such as M365, Active Directory, Intune, Autopilot, Entra ID, & Co-management, • Strong knowledge in Azure environments, • Expertise as a consultant for clients, advising on technical solutions and participating in pre-sales and solution development., • Enterprise experience with Cloud Infrastructure, networking and system administration, • Experience in architecture leadership that brings together and integrates solutions across multiple vendors, • Ability to evaluate new technologies and provide internal training, • Ability to understand customer needs, define requirements, and design solutions, • Ability to develop and present architectural recommendations and implementation/ assessment services, • Excellent written and verbal communication skills, • Excellent presentation skills, • Extensive experience with Visio and PowerPoint, • Strong technical aptitude, • Provide technical leadership assuring quality, maximizing team output, • Self-motivated

Job Description Garner's mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. About the role: The IT IAM and Automation Engineer is a highly technical individual contributor responsible for architecting, automating, and scaling the internal systems that power Garner. This role treats Internal Corporate IT Engineering as infrastructure — designing durable identity systems, enterprise workflow automation, AI-enabled operations, and security process automation within a high-compliance healthcare environment. You will lead high-impact initiatives across identity architecture, RBAC automation, infrastructure-as-code adoption, internal tooling, AI enablement, and Security Operations automation. You will partner closely with Security, Engineering, and Operations to reduce operational fragility and replace manual processes with scalable, version-controlled systems. This role demands strong systems thinking, hands-on engineering ability, and an owner mindset. Where you will work: This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: • Architect and implement scalable identity and access systems (SSO, SCIM, RBAC, attribute-based access, device trust)., • Design and automate complex user lifecycle workflows integrating HRIS, IdP, SaaS applications, and cloud environments., • Implement and expand infrastructure-as-code practices (e.g., Terraform) to manage identity, SaaS configuration, and cloud resources in a version-controlled, auditable manner., • Build enterprise workflow automation across onboarding, offboarding, procurement, service intake, and cross-functional business processes., • Develop API-driven integrations and internal tooling using platforms such as Retool, Okta Workflows, and other automation frameworks., • Lead AI enablement initiatives across IT and operational workflows, including intelligent service routing, incident triage, knowledge retrieval, and support automation., • Partner with Security to design and automate Security Operations processes using platforms such as Tines and related tooling., • Build automation that enforces least-privilege access, continuous auditability, and control monitoring aligned with HIPAA, HITRUST, and SOC2 requirements., • Contribute to SaaS and cloud governance by integrating identity controls and automation across AWS and GCP environments., • Serve as a senior escalation point within your domain, helping evolve systems rather than perpetuate manual operations.The ideal candidate has:, • 4–7+ years of experience in enterprise IT, IAM, cloud, platform, or security automation roles., • Deep expertise in Identity & Access Management (Okta strongly preferred), including SAML, OIDC, SCIM, OAuth, group automation, and lifecycle design., • Strong experience building automation using APIs., • Meaningful experience with infrastructure-as-code tools (Terraform strongly preferred) for managing cloud, identity, or SaaS resources., • Strong scripting or programming proficiency (Python, Go, Node.js, Ruby, PowerShell, or similar)., • Experience designing secure RBAC models and least-privilege architectures in high-scale environments., • Exposure to Security Operations automation or SOAR platforms (e.g., Tines) preferred., • Experience integrating or evaluating AI/LLM-enabled tooling in operational workflows., • Strong systems thinking ability — capable of decomposing ambiguous, cross-functional workflows into scalable architectures., • Experience operating in high-compliance environments (HIPAA, HITRUST, SOC2) preferred., • Familiarity with ITIL processes and ITSM tooling (FreshService or similar)., • Familiarity with BPMN or similar visual workflow documentation languageTechnologies we use: Okta, Okta Workflows, Retool, FreshService (ITSM), Google Workspace, Slack, Atlassian (Confluence and Jira), MDM platforms (Jamf Pro, Kandji/Iru, Intune), Airtable, AWS and GCP, Terraform, Rippling (HRIS), SOAR (Tines), and AI-enabled operational tooling (Claude, Gemini, Rovo) This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Compensation Transparency: The target salary range for this position is $153,000 - $190,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at .

Job Description Garner's mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. About the role: We are seeking an exceptional Senior Systems Administrator to join our Business Technology team as a key member of our growing organization. This is an opportunity to directly shape the future of Garner's IT infrastructure by owning and improving the systems, processes, and controls that enable us to scale securely and efficiently. In this role, you'll manage core enterprise platforms and networks, ensure consistent and compliant service delivery, and drive initiatives that strengthen our security and operational foundation. You'll play a critical role in implementing frameworks such as Role-Based Access Control (RBAC), maintaining HITRUST and SOC 2 readiness, and optimizing system performance across Garner's environment. This position is ideal for someone who thrives in a fast-paced, high-growth company and enjoys building scalable systems and processes that support both operational excellence and regulatory compliance. Where you will work: This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: • Administer and maintain core IT systems (Okta, Google Workspace, Atlassian, Zoom, Slack, Zoom Rooms, Unifi Network, FreshService), • Manage full MDM lifecycle for macOS/iOS through Iru (Kandji), ensuring secure device configuration and compliance, • Maintain and improve network infrastructure (Ubiquiti UniFi) for performance, reliability, and security, • Support and optimize conference room and A/V systems (Zoom Rooms), • Handle escalated L2/L3 tickets, uphold SLAs, and drive service quality improvements, • Manage user lifecycle operations — provisioning, deprovisioning, RBAC, and access reviews, • Support compliance initiatives (HITRUST, SOC 2, HIPAA) through documentation, access reviews, and audit evidence, • Create and maintain SOPs and internal knowledge base content, • Coordinate with vendors and MSPs on service delivery and transition projects, • Identify and implement process improvements and automation opportunitiesThe ideal candidate has:, • 5+ years in IT Operations within a cloud-centric environment, • Deep hands-on experience with MDM platforms (Jamf Pro, Kandji, Intune, Google Advanced MDM). Certifications preferred, • Expertise in Okta Workforce Identity and core SaaS administration (Google Workspace, Slack, Atlassian, Zoom, Zendesk, FreshService, Salesforce); Okta-certified Admin+ preferred, • Strong knowledge of network management (Ubiquiti UniFi or Cisco), including VLANs, DNS, DHCP; network certification a plus, • Proven experience as L2/L3 escalation point under an ITSM framework (FreshService or Jira Service Management); ITIL certification a plus, • Familiarity with low-code automation (Okta Workflows, Retool, Airtable, Zapier); scripting or REST API skills preferred, • Experience supporting compliance frameworks (HITRUST, SOC 2, HIPAA), • Strong project management, documentation, and communication skills; PMP or similar a plus, • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedbackTechnologies we use:

Job Description About Daiwa Capital Markets America Inc.: Incorporated in 1964, Daiwa Capital Markets America Inc. (“DCMA”) is a New York-based registered securities broker-dealer, a futures commission merchant, a primary dealer of U.S. Treasury securities, and a member of the New York Stock Exchange and other major U.S. exchanges. Our main focus is on the sales and trading of Japanese, Asian, and U.S. equities, fixed income instruments, financial futures, and investment banking for institutional customers. DCMA’s ultimate parent company is Daiwa Securities Group Inc., one of the largest brokerage and financial services groups in Japan. Position Summary: We are seeking an experienced Enterprise Engineer to join our IT Infrastructure team within a fast-paced financial environment. This role involves the ongoing administration and maintenance of highly available corporate applications and systems. This role ensures optimal performance, security, and scalability while collaborating with IT teams and third-party vendors. Key responsibilities include deploying and automating system processes, addressing critical issues, providing 24x7 support for line-of-business applications, leading server patching and vulnerability remediation efforts. The Enterprise Engineer will document system configurations, mentor team members and remain informed about the latest technology trends to recommend enhancements to the firm's technical platforms. Reporting to the Enterprise Technology Manager in the Information Technology Department, you will be an integral part of the Enterprise Technology group operating in an environment of high team collaboration with a strong desire to respond and resolve problems and requests in a prompt manner. Core Responsibilities: • Oversee and maintain hybrid environments, including on-premises Windows Server infrastructure and cloud-based services (e.g., Azure), ensuring seamless integration, service availability, and operating system interoperability across platforms., • Manage and support a wide range of enterprise applications and services such as Omnissa Horizon, Citrix XenApp, Informatica PowerCenter, Swift Alliance, IBM MQ, Automation tools (e.g., Redwood, Power Automate, ActiveBatch), Manage Engine Endpoint Central, Microsoft Azure, Docker, Web servers (e.g., Apache, IIS), and Office 365 services (e.g., Entra,Intune, SharePoint, Teams, Exchange)., • Design, implement and automate system management processes using PowerShell and other automation tools., • Administer and maintain Windows Server and Windows 11 environments., • Develop solutions for capacity planning, system optimization, patch management, and issue remediation., • Monitor system performance, troubleshoot critical issues, and ensure compliance with security protocols., • Interface with enterprise application vendors in the areas of system onboarding and offboarding, contract negotiation, designing and implementing enterprise system interfaces (on and off premise API’s, etc.)., • Conduct BCP testing of the firm’s critical systems and infrastructure components and report results to the firm’s BCM team., • Proficient in implementing and managing Public Key Infrastructure (PKI) solutions to ensure secure digital communication and data integrity., • Collaborate with IT functional teams (Security, Development, Service Desk) and external vendors to design and test enterprise solutions., • Assist in cloud adoption efforts by evaluating, deploying, and integrating cloud-based applications and platforms., • Responsible for deploying product updates, identifying and resolving production issues, while maintaining the highest levels of security, resiliency and uptime., • Maintain detailed documentation and release notes for system changes, following strict change management processes., • Provide technical guidance to leadership and peer engineers., • Implement automated procedures for system maintenance and technical issues as required., • Stay updated with technology trends and recommend best practices to improve resiliency, security, and efficiency., • Address security related tasks / projects., • Bachelor's degree in Computer Science, Engineering, or a related field required., • 7-10 years of experience in systems engineering or cloud architecture roles., • Extensive experience with system automation and scripting tools (e.g., PowerShell) and infrastructure management platforms (e.g., Manage Engine, SCCM)., • Expertise in managing hybrid environments and supporting cloud platforms like Microsoft Azure and Microsoft Office 365., • Proficiency in Omnissa Horizon support and management including thin/zero client deployment., • Ability to build strong relationships with team members, vendors, and non-IT stakeholders., • Ability to work late in order to troubleshoot and perform upgrades and system maintenance outside of business hours., • Prior experience in training other staff members on technical systems and processes, showcasing leadership capabilities and team collaboration., • Ability to independently manage projects from research and testing to production deployment., • Exceptional server/systems troubleshooting skills and ability to resolve complex technical issues., • Excellent troubleshooting, analytical, and communication skills (written and verbal) with a high focus on customer service., • Strong ability to work independently and under tight deadlines., • Detail-oriented, organized, and able to handle both technical challenges and user interactions effectively., • Possession of high-level certifications in Microsoft Azure, Cloud Architecture, Windows Administration, VMware Certified Professional (VCP) or other industry / Microsoft certifications., • Skilled in disaster recovery and business continuity planning related to enterprise systems and platforms. Daiwa Capital Markets America Inc. has a vibrant company culture made up of a diverse team of professionals. We seek to foster an atmosphere in which our employees understand, respect, and inspire each other. We will continue to build a culture that encourages everyone at DCMA to take pride in their work. How we work — individually, with each other, and with our communities — is just as important as what we do and shapes who we are as an organization. Our people are our most important asset, and as a result, we offer a competitive and robust total rewards package which includes, but is not limited to: • Competitive Benefits Package (Medical, Dental and Vision), • Ancillary Insurance (Basic Life Insurance, AD&D Insurance, and Short & Long-term Disability), • Flexible Spending and Health Savings Accounts (FSA and HSA), • Employee Assistance Program (EAP), • Comprehensive health and wellness benefits, • Parental Leave, • Family building benefits, • 401(k) with company match, • Paid Time Off and holidays, • Professional development, educational assistance and training programs DCMA provides equal employment opportunities for all applicants and employees. We are committed to providing a work environment that is free of discrimination and harassment. DCMA prohibits discrimination based on race, color, religion, gender identity, national origin, sexual orientation, age, disability, military or veteran status, or other attributes protected under applicable federal, state, or local laws.

Job DescriptionOverview We are seeking a highly technical, hands-on Senior IT Systems & Cloud Administrator to join our IT leadership team. This role requires deep expertise across the Microsoft ecosystem, with a strong focus on Azure, endpoint management, and security. The ideal candidate is a senior-level IT generalist who can independently manage and troubleshoot complex environments, serve as a high-level escalation point, and contribute to the stability, security, and evolution of our cloud-first infrastructure. Core Responsibilities • Serve as Tier 3 escalation for complex issues across cloud, endpoint, and identity platforms, • Administer and support Microsoft Azure, including identity, access, and core services, • Manage Microsoft 365 environment (Exchange Online, Teams, SharePoint, Entra ID), • Own and maintain Microsoft Intune for device deployment, configuration, compliance, and policy enforcement, • Administer and respond to alerts within Microsoft Defender (E5 security stack) , Tenable One, etc, • Demonstrated senior-level experience administering:, • Microsoft Azure (VMs, identity, access control, resource management), • Microsoft 365 (Exchange Online, Teams, SharePoint), • Microsoft Entra ID (Azure AD), including conditional access and identity security, • Microsoft Intune (device lifecycle management, compliance policies, configuration profiles), • Strong working knowledge of:, • Endpoint security and device hardening, • Identity and access management best practices (MFA, conditional access, zero trust concepts), • Proven ability to troubleshoot complex issues across:, • Cloud services, • Endpoint devices, • User authentication and access, • Hybrid role (NYC area) – minimum 2 days/week in office, more while onboarding TubruOcSmO

Job DescriptionVoleon is a technology company that applies state-of-the-art AI and machine learning techniques to real-world problems in finance. For nearly two decades, we have led our industry and worked at the frontier of applying AI/ML to investment management. We have become a multibillion-dollar asset manager, and we have ambitious goals for the future. Voleon is looking for a Systems Administrator to join our Corporate IT Services (Corp-ITS) team and play a critical role in the operation, support, and continuous improvement of our enterprise IT infrastructure. This position emphasizes platform operations, endpoint management, and technical support, while also building automation and tooling to streamline IT service delivery across the organization. In this role, you will be directly involved in supporting the firm's software engineering, quantitative research, and financial operations teams. You will balance day-to-day operational excellence with hands-on user support, serving as an escalation resource and coach for the End User Support team while helping to drive efficiency through automation in a fast-paced, high-performance environment. Responsibilities • Manage SaaS platforms (Microsoft 365/Entra ID, Slack, Zoom) including user administration, provisioning, and license management, • Provide technical support and escalation for the End User Support team. Resolve complex issues, assist with challenging requests, and coach service desk engineers, • Own employee technology lifecycle including provisioning workflows, hardware inventory, device refresh programs, and secure offboarding, • Maintain IT infrastructure including backup systems, server operations, and network services in partnership with Engineering, • Administer endpoint management platforms (Jamf Pro, Intune) including policies, software deployment, security enforcement, and fleet updates, • Build automation and tooling using scripting (PowerShell, Python, Bash) to streamline operations and reduce manual work, • Create operational documentation (runbooks, standards, guides). Partner with Engineering on infrastructure projectsRequirements, • 3-5+ years in IT systems administration, platform operations, and user support, • Strong proficiency in macOS and Windows endpoint administration, • Solid experience with endpoint management platforms (Jamf Pro, Intune), • Working knowledge of Microsoft 365/Entra ID administration, • Proficiency in at least one scripting language (PowerShell, Python, Bash), • Understanding of networking (TCP/IP, DNS, DHCP, VPN, Wi-Fi) and directory services (Active Directory, Entra ID, LDAP), • Familiarity with backup and disaster recovery solutions (Veeam, Time Machine), • Experience with collaboration platforms (Slack, Zoom, Google Workspace), • Strong problem-solving and diagnostic skills. Excellent communication for coaching team members, • Ability to manage multiple priorities and balance operational work with support requests, • Customer-focused, service-oriented, with the ability to work in a team environmentPreferred Qualifications, • Atlassian suite (Jira, Confluence, JSM) background, • Apple Business Manager and DEP/ADE experience, • Linux administration (RHEL, Ubuntu), • IT certifications (ACSP, Microsoft 365, Jamf, CompTIA), • Experience mentoring or coaching junior IT staff

Job Description BBR Partners is a premiere, boutique wealth management firm providing customized investment strategies and bespoke advice to high-net-worth individuals and families. The firm was founded in early 2000 and for over 25 years, we have nurtured our culture with talented people from diverse backgrounds who care about each other, our clients, and our collective communities. In our quest for continuous improvement, we strive to develop not only world class talent but world class humans! BBR Partners is seeking a Systems Engineer to play an integral role as a member of the IT department. This person will help manage and support BBR's IT infrastructure including servers, storage, virtualization, operating systems, and enterprise services. We are looking for a highly motivated self-starter with a strong work ethic who enjoys contributing to a small-firm environment. This is a full-time position that requires 6-8 years of experience in systems engineering, infrastructure, or IT operations roles, and the ability to work on premises from our New York City headquarters three days per week. Responsibilities: Infrastructure & Platform Management • Administer and optimize Windows Servers, workstations, Active Directory/Entra ID, Group Policy, DNS/DHCP, and certificate services., • Administer our virtual infrastructure (VMWare/Nutanix), network infrastructure such as firewalls (Fortinet) and switches (Cisco), and backup/restore systems (Rubrik), • Manage Linux systems including patching, hardening, performance tuning, and automation., • Operate and secure Azure environments, including Entra ID, conditional access, MFA, and privileged access tools., • Configure and maintain cloud networking components (VPC/VNet, VPN, private endpoints, firewalls)., • Monitor system performance, capacity, and availability across on‑prem and cloud environments using tools such as Logic monitor/Datadog., • Develop automation for IT processes using PowerShell or Python to streamline operations and improve consistency., • Implement system hardening (CIS benchmarks), patching, encryption, and logging/monitoring standards., • Operate vulnerability management tools; remediate findings within SLA., • Support application and database servers (SQL Server/PostgreSQL), scheduled jobs, and secure data flows., • Work with 3rd party vendors and service providers to implement or maintain managed solutions, • Provide escalation support for infrastructure issues., • Create documentation of BBR IT infrastructure using knowledge-base and how-to articles (Confluence), • Work cross‑functionally with Development team to ensure reliability and performance., • Experience managing a Windows environment (Windows 11, Windows Server 2019/22, Active Directory, Group Policy, DNS) and Linux environments, • Experience managing major cloud service providers (MS Azure preferred), • Experience managing Microsoft Office 365 environment (Exchange Online, SharePoint, Teams, Power Platform/CRM), • Experience managing hypervisor solutions (VMware ESXi preferred), • Understanding of computer networking (ex. Routing, switching, VPN, DNS, TLS, etc.), • Experience managing Firewalls (Fortinet preferred) and Switches (Cisco preferred), • Knowledge of Citrix, MS Teams, Zoom, MS Dynamics CRM, MS SQL Server, • Familiarity with vulnerability management, EDR (SentinelOne), patching programs, and system hardening, • PowerShell scripting experience/knowledge is strongly preferred, • Experience managing endpoint management solutions (MS Intune preferred), • Experience with incident response, troubleshooting, and operational support in regulated environments., • An undergraduate degree in Information Technology or a related field with a strong academic track record is preferred, • Must have strong communication skills (written and verbal) and critical thinking skills, • Must be successful working in a team-based environment, • Must be highly motivated, proactive, ethical, and professional, • Solid organizational skills including attention to detail and multi-tasking skills, • Competitive base salary and incentive compensation., • Company subsidized medical/Rx, dental and vision insurance for employee, partner, and dependents., • 401K plan, Life insurance, and short & long-term disability coverage., • One Medical membership (covered for employee and dependents), Employee assistance program (EAP), Gym reimbursement and other wellness offerings., • Pre-tax transit and parking programs, Health Savings Account (HSA) and flexible spending programs for medical and dependent care., • Personalized development and career growth opportunities., • Volunteerism opportunities and matching gift program., • Flexible time off, paid parental leave, and Sabbatical with company tenure., • Hybrid remote work environment, "Work from Anywhere" weeks, and casual dress. Base salary for this position will be determined during the interview process and will vary based on multiple reasons, including but not limited to prior experience, relevant expertise, current business needs, and market factors. The expected base salary for the role will generally be between $125,000 and $150,000 per year at the commencement of employment, but the final salary offered may be outside this range based on these reasons and individual circumstances. Additionally, base salary is only part of the total compensation package, which, depending on the position, may also include discretionary bonuses, alternative incentive packages and Company-sponsored benefit programs. This position is at-will, and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Job Description T Field Service Engineer (Level II MSP Experience Required) Location: New York Metro Area Work Type: Field-Based (Travel Required) Step into the Future with Netsurit! Ranked #305 on Inc. 5000 Americas Fastest-Growing Private Companies and winner of the 2024 Global MSP501 Top 500 Managed Service Providers, Netsurit is not just solving IT problems, were shaping the future of AI-powered innovation. Help us design, implement, and scale intelligent solutions that empower businesses to automate processes, uncover insights, and accelerate growth. You will work with cutting-edge tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. Show us your AI experience and ideas in your application we would love to see how you can help us drive what is next! What You will do • Deliver on-site and remote IT support for clients across the NJ/NY Metro area., • Implement and troubleshoot advanced technologies in networking, virtualization, and cloud environments., • Configure systems and network architecture for new and existing clients., • Install and support multi-vendor hardware: Servers, SAN, LAN, WAN, VPN., • Monitor Disaster Recovery and Business Continuity solutions., • Provide exceptional client service and document all work clearly and professionally., • Collaborate on AI-driven projects that enhance automation and efficiency. What You Bring • 5+ years of IT support experience (MSP background required)., • Strong technical skills in:, • Active Directory, Group Policy, • Microsoft Azure, Intune (Android/iOS), • VMWare / Hyper-V, LAN/WAN, WiFi, Firewalls, • Windows Server OS (install, troubleshoot, maintain), • Mac OS (must-have), • Bonus: Basic Linux knowledge and any AI/automation experience., • Excellent communication and documentation skills., • Valid drivers license and reliable vehicle for travel in NY Metro., • Industry certifications are a big plus! Why Netsurit? • Dream-Driven Culture: Your goals matter here., • Award-Winning Company: Ranked #305 on Inc. 5000 and Global MSP501 Winner., • Global Leader: 27 years of excellence serving 600+ businesses., • Career Growth: Mentorship, training, and advancement opportunities., • Competitive Perks:, • Excellent benefits package, • 401(k) with company match, • Travel reimbursement, • Paid holidays and PTO Artificial Intelligence Innovation: Join Netsurit at the forefront of AI transformation—where technology meets ambition. Help us design, implement, and scale intelligent solutions that empower our clients to automate processes, uncover insights, and accelerate growth. Leverage tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. Be part of a team thats shaping the future of AI-powered innovation. Please share your experience and knowledge in AI as part of your application wed love to see how you can help us drive whats next. Note to Agencies: Principals only. No recruiters, no agencies, no unsolicited services. Company DescriptionAbout Netsurit: We are #305 on Inc 5000 America's Fastest-Growing Private Companies! We were also awarded the 2024 Winner for Global MSP501 in the Top 500 Managed Service Providers! With headquarters in New York, Netsurit is a global leader in IT solutions, providing comprehensive managed services, cybersecurity, AI capabilities, and strategic insights for organizations of all sizes. For 27 years, Netsurit has helped more than 600 businesses navigate the complexities of the modern workplace by ensuring critical applications and infrastructure are always on, secure, and resilient. A Note to Third Parties: Principals only. Recruiters, please don't contact this job poster. Please do NOT contact us with unsolicited services or offerAbout Netsurit: We are #305 on Inc 5000 America's Fastest-Growing Private Companies! We were also awarded the 2024 Winner for Global MSP501 in the Top 500 Managed Service Providers! \r\n\r\nWith headquarters in New York, Netsurit is a global leader in IT solutions, providing comprehensive managed services, cybersecurity, AI capabilities, and strategic insights for organizations of all sizes.\r\n\r\nFor 27 years, Netsurit has helped more than 600 businesses navigate the complexities of the modern workplace by ensuring critical applications and infrastructure are always on, secure, and resilient.\r\n\r\n A Note to Third Parties: Principals only. Recruiters, please don't contact this job poster. Please do NOT contact us with unsolicited services or offer

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking an experienced IT Network Engineer to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Network Engineer is responsible for maintaining, configuring, troubleshooting and supporting various IT computer networks and systems. The ideal candidate will have relevant technical education, certifications and 5+ years of relevant IT Network Engineering and cybersecurity experience. Experience with software platforms used in Building, Construction or related areas is highly desirable. Must be customer-focused with effective influencing and communication skills, and a strong understanding of system user needs. PRIMARY RESPONSIBILITIES INCLUDE: • Maintain, configure, troubleshoot and support various IT computer networks and systems., • Install, update and configure network software, manage user accounts and monitor network and system performance., • Resolve technical network and system issues. Provide ongoing support, upgrades and enhancements for the assigned systems platforms., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that network and systems software is configured properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT network and systems administration certifications such as CCNA, Comp TIA Network+, CCNP, CCIE, Microsoft Azure or AWS network certifications., • ·5+ years of relevant IT Network Systems Administration experience managing and supporting large IT networks and systems software platforms. Knowledge of Microsoft Intune device and application management platform desirable, • Knowledge of operating systems, networking protocols (TCP/IP, DNS), cloud platforms (Azure, AWS), and scripting languages. Network and systems cybersecurity experience required., • Understanding of various software platforms used in Construction, Building or related functions or industries., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • ·Experienced in incident management including ownership, assessment and initial support, escalation / notification, business impact analysis, resolution tracking and senior escalations., • Demonstrated understanding of Project Management principles and practices., • ·Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects., • Legal authorization to work in the U.S. is required. The company will not sponsor individuals for employment visas for this job at this time. POSITION LOCATION: Office-based role in New York, NY / New Jersey. Must be able to commute daily to New York City. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $90,000 - $110,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • Systems Administrator / Specialist, • Network Administrator / Specialist, • Technology Administrator / Specialist, • IT SpecialistCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description About Us Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a Systems Engineer in our New York City office. About the Role: You will be responsible for Level 1 and 2 Help Desk Support for Windows and Mac devices, supporting enterprise networking and Applecart office expansion. Additionally, you will assist with core systems administrations, systems automation and scripting using python. In this position, you will work with HR, Business Operations, Office Management, and Platform teams. This role will report to the Director of Information Systems and Technology. What You'll Do: • Serve as the primary point of contact for internal technical support., • Support daily Applecart office operations alongside operations teams., • Improve security and automation posture., • 3+ years of experience in IT Systems Administrator or similar role., • Hands-On + Remote Help Desk experience (Zendesk, Freshworks, ServiceNow, Jira Service Desk, etc.), • Strong administration experience (Okta, Google Workspace (GAM), Slack, MS Office), • Device management experience with Windows and macOS (Apple Business Manager, Jamf, Kandji/Iru, MaaS360, Intune, Hexnode, JumpCloud, Workspace ONE), leveraging service for an automated OOBE., • Enterprise networking experience (Juniper, Unify, Meraki, Cisco)., • SSO integration experience (Okta, OneLogin)., • Python scripting experience (PyCharm, VSCode, GitHub (no AI IDEs Cursor, Tailwind, Manus)) to automate repetitive tasks., • Experience supporting SOC 2 audits or similar compliance frameworks., • AWS/public cloud certification is a plus., • Strong written and verbal communication skills., • Impeccable attention to detail and superior organizational skills This is a hybrid role. Work from home on Monday and Friday and in Applecart's New York City office Tuesday through Thursday. Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $95,000 - $125,000, based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 3 years, we've increased our bookings by 10X, grown our headcount by 4X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher., • Our investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, CEO of TKO and Executive Chairman of WME, and Jennifer Fonstad, Owl Capital Managing Partner, serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV and The Colbert Report, and in Axios, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job Description As a Senior Systems & Infrastructure Engineer, you will support the organization's cloud and on-premises technologies by resolving technical issues, maintaining secure infrastructure, and managing system access for high performance. You'll quickly troubleshoot problems, provide strong support, and contribute to technology improvements as part of an innovative team. The role reports to the Director of Information Technology. Hybrid in NYC Responsibilities: • Leads IT projects and implement new systems with cross‑functional teams., • Supports HIPAA, PCI, SOC2, and HITRUST compliance requirements., • Manages IAM, including SCIM, SAML, and Entra ID integrations., • Designs and maintain scalable, secure network infrastructure., • Oversees IP management, ISP coordination, and creation of network/low‑voltage diagrams., • Automates recurring workflows using PowerShell, Power Automate, Logic Apps, and similar tools., • Supports Microsoft Fabric (Power BI) data reporting infrastructure in coordination with Finance and Engineering teams., • Manages new site build‑outs with growth teams, architects, engineers, and contractors., • Proactively manage endpoint and server security with antivirus, vulnerability tools, updates, and MDM policies., • Monitoring network security and performance with documented escalation processes., • Supports leadership with account, billing, and vendor management., • Administers cloud‑based telecom platforms and identify enhancements., • Serves as the escalation point for advanced technical issues., • Provide on‑site support at the NYC Headquarters and clinics at least 2 days per week., • Participate in after‑hours on‑call rotations, including holidays., • We believe extraordinary people come from a variety of backgrounds, but ideally, we would expect that you have:, • Bachelor's degree in Computer Science or related field with 8 years of experience as a Systems Engineer/Systems Administrator or equivalent combination of education, certification, and/or experience., • Experience in Salesforce administration, with a focus on security management., • Experience with project management, leading large cross-functional teams., • Extensive experience with architecture design and support for Microsoft Services: Azure, Fabric, M365, SharePoint, Power Automate, Exchange, Purview, and Intune., • Experience with automation., • Willingness to travel up to 20% and work flexible hours during emergencies. Preferred Qualifications: • Cisco CCNA and/or advanced Microsoft certifications are preferred., • Experience in integrating data with EHR and PACS systems in healthcare using HL7, DICOM, and webhooks. Skills: To be successful in this role, candidates will demonstrate the following: • Excellent communication skills, • Commitment to continuous growth and development, • Proficient in managing multiple tasks simultaneously Range: $130,000-$155,000 + Bonus + Equity This is the range of pay for candidates nationally. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of this location. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc. Our people are our greatest asset, so we designed a comprehensive compensation and benefit package that matches. Some of our offerings include: • Excellent benefits, including healthcare, dental, vision, • 401K with 3% match, • Unlimited PTO and Generous Sick Time, • 12 Observed holidays, • Free Sollis Health membership for you and your eligible family members, • Employee stock options offering, • Annual professional development allocations Sollis Health is the first and only medical membership that's on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. Our members never wonder if it's a "real" emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that's all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.

Job DescriptionPosition Summary The System Engineer is responsible for the day-to-day operation and maintenance of all servers, storage and infrastructure systems that are located on premises and in the cloud. The Systems Engineer carries out responsibilities in some or all the following technical areas: MS Azure, Storage Area Network support, VMware support, Server maintenance, System upgrades and procurement, Infrastructure design and layout, Disaster Recovery design and implementation, OS installation, maintenance and patching, management of system tools and applications, Active Directory services. We are looking for someone with very strong hands on experience (5+ years) in the following: • MS Azure Architecture, Conditional Access, Identify protection, Entra ID, MS Intune, Azure AD, Cloud, VNets, PowerShell/Azure CLI, • Strong knowledge of sizing, configuring, administering, and troubleshooting Storage Area Network devices (HPE Alletra, Nimble or similar storage system). SAN - NAS connectivity, SMB3, iSCSI, multipath I/O, • Strong knowledge of Cisco UCS (unified Computing System) or any other computing system., • Strong knowledge of building, administering, and troubleshooting VMware environments from scratch. VMware vSphere/vCenter, VM templates, storage policies, • Windows Administration Active Directory domain/forest design, sites and services, trusts, PowerShell Scripting, DNS, Group Policy’s, Auditing, • Strong knowledge of SFTP Globalscape Enhanced File Transfer (EFT), • File Services – DFS, FSRM, SMB tuning, • Backups Appliance and Cloud Storage, • O365 – MS Exchange Server, • High availability, failover clustering, Hyper-V clustersExperience in the following areas is a plus:, • HITRUST / HIPAA, • Working knowledge of Mimecast, CrowdStrike, Zscaler or similar experience using email and web proxies, anti-virus, encryption, DLP, etc., • Systems / Application monitoring (SolarWinds, WSUS, Netwrix or equivalent systems), • VOIP, • Certification is a plusQualifications:, • Bachelor of Science in Computer Science or equivalent work experience, • Ability to perform under stress., • Collaborative \ Team player, • Initiative, • Reliability, • Written and verbal communication skills, • Strong attention to details, • Planning and organizational skills \ Attention to detail, • Time management, • Interpersonal skills kK5f3qU9PF

Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. We are seeking an accomplished Executive Director of IT Operations to provide senior operational leadership and hands-on technical expertise for our enterprise IT infrastructure and end-user services organization. This role reports to the VP of IT & Security and manages both the Director of Infrastructure Operations and ServiceDesk/Desktop Support operations while maintaining deep technical involvement in complex implementations and serving as the subject matter expert across our technology stack. The ideal candidate combines proven leadership capabilities with advanced technical skills, providing strategic planning, operational reporting, and direct technical execution for critical infrastructure initiatives while ensuring exceptional end-user service delivery. ROLE AND RESPONSIBILITIES: Organizational Scope & Direct Oversight • Infrastructure Operations and End-User Services Leadership, • Direct management of Director of Infrastructure Operations and senior infrastructure leadership, • Operational oversight of Senior Systems Administrators, Network Engineers, and technical infrastructure staff, • Strategic coordination with infrastructure teams across Linux/Windows, VMware, storage, networking, and cloud platforms, • Technical mentorship for infrastructure professionals and career development planning, • Direct management of ServiceDesk or desktop support manager, • Oversight of infrastructure Tier 1/2/3 support operations and escalation processes, • Demonstrated understanding of ServiceNow ITSM platform for incident, problem, and request management, • Strategic planning for end-user experience improvement and support optimization, • Ensure all systems are patched in accordance with company policy, servers, laptops, and network equipment Strategic Planning & Operational Reporting • Develop comprehensive operational plans, technology roadmaps, and capacity planning strategies for infrastructure and service delivery organizations, • Create detailed project plans, resource allocation strategies, and timeline management for major infrastructure and service delivery initiatives, • Generate executive-level reporting on infrastructure performance, service desk metrics, project status, and operational KPIs for VP leadership, • Coordinate budget planning, resource forecasting, and capital expenditure recommendations across infrastructure and end-user services, • Lead infrastructure architecture planning and technology standardization initiatives Hands-On Technical Leadership & Implementation • Personally lead complex technical implementations including major infrastructure upgrades, migrations, and architectural changes, • Serve as escalation point for critical technical issues requiring advanced expertise across multiple technology domains, • Conduct advanced troubleshooting and resolution for complex infrastructure problems spanning multiple platforms, • Design and implement enterprise-level solutions including virtualization clusters, storage architectures, and network infrastructures, • Lead proof-of-concept development and technical evaluation of new technologies and platforms, • Provide hands-on technical guidance during critical maintenance windows and emergency response situations DESIRED QUALIFICATIONS: Technology Stack Subject Matter Expertise • Container Platforms & Cloud-Native Architecture: Expert-level knowledge of on-premises Kubernetes platforms, container orchestration, microservices architectures, networking (CNI), storage (CSI), security contexts, RBAC, network policies, admission controllers, and multi-tenancy patterns. Experience building Kubernetes as an internal platform service for development teams., • Compliance-Driven Infrastructure: Familiarity with NIST 800-53 Rev 5 controls and NIST SP 800-190 container security guidance; practical experience implementing compliance requirements in containerized environments; familiarity with CMMC Level 2 requirements and government contract security obligations, • Enterprise Infrastructure Platforms: Expert-level knowledge of virtualization (VMware vSphere), enterprise object storage (SAN/NAS), and network architecture serving as foundation for container platforms, • Operating Systems:** Advanced expertise in Linux (RHEL, CentOS, Ubuntu) with deep understanding of container runtimes, kernel features (namespaces, cgroups), and security mechanisms (SELinux, AppArmor), • DevSecOps & CI/CD Security: Hands-on experience designing and securing CI/CD pipelines with integrated security controls including container image scanning, software bill of materials (SBOM) generation, vulnerability management, and policy-as-code enforcement, • Automation and Infrastructure-as-Code: Deep technical knowledge of Terraform, Ansible, GitOps workflows, and automation frameworks for declarative infrastructure management, • Understanding of network segmentation, service mesh implementations (Istio, Linkerd), mutual TLS, and identity-aware access controls for containerized environments, • Observability and Monitoring: Expert knowledge of observability platforms including Prometheus/Grafana for infrastructure metrics and AppDynamics for application performance monitoring, • Observability Platforms: Strong understanding of observability and monitoring solutions including Prometheus/Grafana for infrastructure metrics and AppDynamics for application performance monitoring; ability to interpret metrics, define dashboard requirements, and collaborate with platform teams on monitoring strategies, • Endpoint Management: Knowledge of modern endpoint management solutions including SCCM, Intune, MDM platforms, and desktop deployment automation, • Service Delivery: Understanding of ITIL frameworks, service desk operations, and end-user support best practices, • Emerging Technologies: Technical evaluation and implementation of new platforms and architectural patterns in compliance-constrained environments, • Cloud Technologies: Experience with AWS, Azure, Google Cloud platforms primarily for architectural reference and hybrid patterns; focus on replicating cloud-native patterns on-premise, • Networking: Advanced knowledge of enterprise networking, software-defined networking, service mesh architectures (Istio, Linkerd), and zero-trust network design for containerized workloads, • Database Systems: Experience supporting database teams using enterprise database platforms (SQL Server, Oracle, PostgreSQL, MySQL) including containerized database operations and persistent storage strategies, • ITSM Platforms: Deep experience with ServiceNow platform capabilities including incident management, problem management, change management, and service catalog workflows; ability to define operational requirements and request platform enhancements. Education & Professional Experience • Bachelor's degree in Engineering, Computer Science, Information Technology, or related technical field, • 12+ years of progressive experience in enterprise infrastructure management and technical leadership, • 5+ years of senior management experience with direct reports and budget responsibility, • Proven track record leading large-scale infrastructure transformation and modernization projects, • Proven ability to lead technical teams while maintaining hands-on technical involvement, • Experience managing infrastructure budgets of $5M+ and leading cost optimization initiatives, • Strong project management capabilities with PMP certification or equivalent experience, • Excellent communication skills for both technical teams and executive leadership, • Experience with vendor management, contract negotiation, and strategic technology partnerships, • Virtualization: VMware VCP-DCV, VCAP-DCA, or equivalent advanced certifications, • Cloud Platforms: AWS Solutions Architect Professional, Azure Solutions Architect Expert, or Google Cloud Professional (for architectural reference), • Project Management: PMP, Prince2, or equivalent project management certifications a plus, • ITIL: ITIL Expert or equivalent service management certifications a plus *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $200,000.00 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. To learn more about our company and other opportunities visit us at Keywords: IT Infrastructure, IT Operations, New York Jobs, IT Jobs, Indeed, LinkedIn, Google, Lever, #ITInfrastructure, #ITOperations, #NewYorkJobs, #ITJobs, #Indeed, #LinkedIn, #Google, #Lever, #Ladders, Information Technology Operations, IT Management, Information Technology Infrastructure, Global IT Program Manager, Global IT Operations, MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at