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The MDM Operations Specialist will manage and support mobile device management (MDM) platforms, ensuring secure, compliant, and efficient operations across iOS and Android environments. MDM operations or mobile device security. Strong knowledge of MDM platforms (Workspace ONE, Intune).

Thank you for considering Progyny! Progyny is seeking a Director of IT who balances visionary leadership with deep-rooted technical expertise. This role is designed for a hands-on leader who has spent the last decade leading high-performing teams while remaining a subject matter expert in the core technology systems we use to deliver our technology experience to all users. The ideal candidate will be the primary architect and guardian of our digital infrastructure, ensuring that our security posture, automation workflows, and identity management systems are best of breed. This role won't just manage the department; it will set the technical standard for how we leverage our technology tools to leverage business performance. We work in a team environment and expect a proactive approach to tackling our day-to-day tasks as well as jumping into priority and emergency situations. What you'll do... * Strategic Leadership: Direct the IT department's roadmap, aligning technology investments with organizational growth while managing a team of technical specialists. * Infrastructure & Security: Serve as the internal expert for Microsoft Entra (Identity) and Microsoft Defender, overseeing threat protection, conditional access policies, and enterprise-grade security protocols. * Endpoint Management: Architect and manage our global device footprint using Microsoft Intune & JAMF, ensuring seamless deployment, compliance, and patch management. * Business Automation: Lead the adoption of the Power Platform, specifically using Power Apps and Power Automate to digitize manual workflows and enhance departmental efficiency. * M365 Governance: Oversee the full Microsoft 365 tenant, ensuring optimal configuration of Teams, SharePoint, and Exchange while maintaining strict data governance. * AI in the workforce: Support the rollout and enablement of AI in the workforce and demonstrate the ability to use AI to strengthen the performance of the IT team and the business generally. About you... * Bachelors or Masters in technical field or related experience. * 10 years in IT leadership roles, with a proven track record of mentoring technical staff and managing vendor relationships. * Extensive hands-on experience as an individual contributor within the Microsoft ecosystem (Entra, Intune, Defender, and M365). * Deep proficiency in automation tools like Power Automate or n8n development and a history of building custom business solutions. * The ability to manage and build in the Microsoft Azure cloud solution and integrate with our business processes * Experience with compliance standards like SOC2, SOX, or other common control standards applied to technology systems. * The ability to translate complex technical vulnerabilities or architectural needs into clear business cases for executive leadership. * Team management experience with the ability to bring the best out of everyone on the team Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $160,000 - $175,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BG1

Title: Field Support Analyst Duration: 4 months - possible extension/ Potential to Convert to FTE Location: New York City, NY 10017 Hours: Monday-Friday: 8am -5pm (EST) Interview Process: 1st round technical interview - phone 2nd round culture interview with HM - teams 3rd round with office leadership - onsite Job Description: Resource's typical working day: • Maintaining office technology, • Front facing customer service, • Level 1 & Level 2 software support enterprise level, • Backend office MS Office Support, • MS Intune, • Active Directory, • Remote management, • Good technical skills, Good customer service Nice to have skills:, • Banking or law firm support work,, • Experience with Apple Ios Education: Bachelor's degree preferred, if no degree, they will need 5 years extra experience Software skills: MS Intune, Ticketing Systems, MS Office Suite

DB E.C.O. North America (with “E.C.O.” representing “Engineering, Consulting and Operations") offers specialized rail and transit consultancy services to public agencies, passenger and freight railroads. DB E.C.O. North America is part of the DB E.C.O. Group and leverages Deutsche Bahn’s global expertise to advance mobility and rail transportation across the U.S. and Canada. Their cross-disciplinary team collaborates closely with clients to innovate their portfolios and elevate business performance. With a focus on sustainability, safety, and operational excellence, they strive to enhance the customer experience, increase rail usage, and “Transform The Future Of Mobility.” Role Overview Title: IT Infrastructure Developer Reports To: Director of IT Location: Remote within USA Primary Objective: Manage, secure, and optimize DB ECO NA’s Microsoft 365 and Azure environments while enabling automation, process improvements, and cross systems integration that support Finance, Business Operations, HR and other business functions, innovation, and long-term scalability across IT operations. Key Responsibilities: Cloud Infrastructure & Administration • Manage Azure resources including networks, storage, and services., • Oversee Microsoft 365 administration (Exchange, SharePoint, Teams, OneDrive)., • Administer Azure Active Directory (Entra ID) – roles, conditional access, governance., • Manage Intune for device compliance and deployment., • Monitor and optimize cloud resource usage and cost. Automation & Process Improvement • Build automation for provisioning, user management, and routine IT workflows., • Develop scripts and Power Automate flows to reduce manual effort and improve accuracy in business operations and Finance., • Implement proactive monitoring and alerting. Security & Compliance • Apply and maintain security policies (MFA, device compliance, least-privilege access)., • Conduct periodic audits and support security incident investigations., • Collaborate with IT leadership to maintain compliance standards. Integration & Innovation • Partner with business units to deliver secure integrations and data automation., • Support and enhance system integrations between Kantata, Business Central (ERP), Navan, ADP, and business systems used across Finance and Business Operations., • Work closely with Finance and other departments to understand the processes and workflows to ensure data accuracy and reducing manual work., • Support and optimize specialty applications hosted in Azure or SaaS environments., • Evaluate emerging technologies that improve efficiency and innovation opportunities as well asscalability of business systems., • Assuming technical ownership on integration and automation projects and working closely with the Director of IT and Business Stakeholders enabling strategic decisions and successful outcomes. Support & Continuity • Serve as escalation point for complex issues., • Maintain documentation and system configuration records., • Maintain audit readiness for financial system integrations and data handling., • Provide coverage for IT Director functions to ensure operational continuity. Skills • PowerShell scripting (core for Microsoft 365 and Azure automation), • Azure CLI / Azure PowerShell / ARM templates, • Terraform, Bicep, or other Infrastructure-as-Code tools, • Python scripting for automation and API integrations We offer an annual gross salary between $90,000 and $110,000 + bonus for full-time employment, depending on professional qualifications and experience. Quick overview of our U.S. Health & Wellness Benefits: • Medical Insurance: Multiple options - Low to High Deductible plans, • Dental & Vision, • Health Savings & Flexible Spending Accounts, • Life & AD&D Insurance, Short-term, and Long-term Disability: Company-paid, • Employee Assistance Program (EAP) for employees and their household members, • Commuter Benefits: Use tax-free money to pay for eligible transit and parking expenses (Train, subway, bus, ferry, parking)., • Parental Paid Leave, • Supplemental Coverage: Optional accident, critical illness, and hospital indemnity plans with wellness benefits., • Retirement Savings (401k): Pre-tax or Roth contributions with company match (50¢ per dollar up to 6% of pay), • Vacation & Holidays: Competitive time off plus 11 paid company holidays DB E.C.O North America, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, veteran status, disability or genetics. In addition to federal law requirements. DB E.C.O North America, Inc. complies with applicable state and local laws governing nondiscrimination in employment. For California applicants: We follow the California Fair Chance Act, San Francisco Fair Chance Ordinance, and/or Los Angeles Fair Chance Initiative for Hiring. As is the case for applicants in any jurisdiction, you do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After providing a conditional offer and conducting a background check, we will consider hiring any qualified individual with arrest or conviction records in accordance with all relevant laws, and specifically will assess whether any conviction history directly relates to the job duties. We will take into consideration the individual’s explanation and potential mitigating factors as defined by the law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

About Our Company: At Patch My PC, we exist to improve lives. What started as a free tool to keep apps updated has grown into a trusted enterprise solution that helps IT and Security teams automate, manage, deploy, and report on third-party updates in Microsoft ConfigMgr, Intune, and WSUS. Our fully remote crew of 150 GIF-loving humans supports over 9,000 customers and more than 29 million devices. We make patching easier, boost security, and give IT teams their time back. Our ___ guide how we work, how we treat each other, and how we grow. They keep us focused on what matters most. We're here to improve the lives of our customers, our team members, and our communities. About the Role: At Patch My PC, we’re always thinking ahead to the future of our engineering team. While we may not have an immediate opening, we want to share the kind of role and impact we envision for our future software engineering leaders. We are seeking a Principal Software Engineer to architect and deliver scalable backend systems and customer-facing services that support our continued growth. This role demands both depth and breadth: you will spend significant time hands-on, writing code, designing systems, and solving hard technical problems across our product line, from on-premises desktop applications to cloud-hosted microservices running on AKS. But you will just as readily step into the architect role, shaping system-level decisions, defining patterns, and thinking about where the platform needs to go next. Your architectural decisions will have a direct and visible impact on the product and our customers. The balance will shift depending on the work, but expect a mix of hands-on engineering, architectural leadership, cross-team collaboration, partnership with other engineers, and working with senior leaders to mature our engineering organization. This is not a management role and not a role where you direct from the sideline. You will be in the code with the team while also helping to elevate how we think about system design, reliability, and long-term platform evolution. This is a high-impact role at a company in a period of rapid growth. Our customers range from small and medium-sized businesses to global enterprises and government organizations with strict compliance and regulatory requirements, and we are continually raising the bar on our engineering systems to keep pace with the scale and rigor our customers expect. You will work alongside experienced senior leaders who have deep backgrounds in complex distributed systems, and they are excited to find someone who brings their own learnings and experience to the table. We are not looking for someone to run a playbook from a previous organization, but someone with the judgment to understand where we are today and who is genuinely excited to figure out what comes next together. Architectural Leadership • Drive architectural direction across the product line, design and implement highly scalable microservices, well-crafted RESTful APIs, and event-driven systems spanning on-premises .NET desktop applications and Kubernetes hosted cloud services, • Improve performance, reliability, and observability across product offerings, and proactively identify architectural risks before they become incidents, • Establish system design patterns, service standards, and architectural guidelines that teams can adopt consistently Cross-Team Collaboration & Delivery • Inspire and lead teams through change by clearly communicating technical vision, trade-offs, and direction in design reviews, architecture discussions, and technical presentations, • Work across multiple engineering teams to shape technical direction through collaboration and earned trust, leading cross-functional initiatives that reduce technical debt and improve long-term maintainability, • Partner with product and engineering leadership to align technical architecture with product and feature roadmaps, • Guide features end-to-end from concept through requirements, development, security review, compliance, support readiness, and release, working with engineers to refine and deliver them Engineering Culture & Partnership • Jump in alongside engineers on complex problems, code reviews, and design discussions — take ownership in their success and growth as if it were your own, • Help teams build confidence in iterative delivery, straightforward patterns get us most of the way there, and software that is simple and well-understood is software we can change without fear, • Help shape how our teams adopt AI coding assistants and emerging technologies by designing the workflows, standards, and feedback loops that turn these tools into genuine productivity multipliers rather than sources of technical debt, • Collaborate with senior leaders and teams to evolve engineering processes, tooling, and standards in ways that fit our culture and growth stage Security & Compliance • Own security posture across the platform: drive secure design practices, threat modeling, and defense-in-depth strategies, and contribute to compliance initiatives and audit readiness as we serve customers across regulated industries and government, • 12+ years of experience designing, building, and supporting complex distributed systems and event-driven architectures, • You are a force multiplier who genuinely loves helping others succeed. Approachable, curious, and someone who measures their own success partly by the success of the people around them. We have no room for elitism, • Ambitious and driven, with the communication skills to make complex technical ideas accessible and compelling. You bring energy and clarity, not just expertise, • Thrives in a fast-paced environment with a high volume of real-time collaboration. You can stay engaged across many threads, prioritize ruthlessly, and still deliver thoughtful work, • 8+ years of professional experience building and shipping commercial software with C# and the .NET ecosystem, including ASP.NET Core microservices, dependency injection, object-oriented design patterns, and familiarity with enterprise desktop application development (WPF or similar frameworks), • Significant experience in the client and endpoint management space, including platforms such as Microsoft Configuration Manager (SCCM/MECM), Microsoft Intune, or RMM tools, • Track record of building highly scalable systems that serve large and growing customer bases without sacrificing reliability or developer velocity, • Deep experience in REST API design including versioning strategies, contract-first design, and building APIs that other teams and external consumers can adopt confidently, • Hands-on experience with MongoDB or similar NoSQL databases including data modeling and performance optimization, along with solid SQL fundamentals, • Experience with Docker, Kubernetes, Helm charts, Git, and CI/CD pipelines as part of a modern containerized development and deployment workflow, • Strong security expertise including authentication and authorization patterns, encryption, threat modeling, and secure-by-default design practices, • Values simplicity and iteration over upfront perfection, a few clean patterns get you eighty percent of the flexibility, and willingness to rework code as we learn gets you the rest. Some problems need complex approaches, but most of the time simple is good enough, • Brings deep experience and hard-won learnings but holds them lightly, growth mindset over fixed playbook. We value boldness and big thinking, grounded by experience that helps us avoid costly mistakes, • Enthusiastic about AI as a productivity tool for engineering teams, but realistic that getting there requires designing supportive systems, workflows, and guardrails that help engineers use these tools effectively while avoiding over-reliance, • Experience integrating with Microsoft Graph APIs or other enterprise endpoint management APIs, and familiarity with enterprise environments including patch management, software deployment, and device compliance, • Experience building SaaS platforms serving large enterprise or government customers, • Experience with Azure cloud services (especially AKS), AWS, or Google Cloud, • Experience with large-scale data processing pipelines or cross-platform application development, • Familiarity with additional languages and frameworks such as React, Go, JavaScript/TypeScript, C++, or PowerShell, • We are a fully remote company with a collaborative, low-ego culture, short distance between ideas and execution, and a pace that rewards strong prioritization, • We are growing rapidly. We want someone who wants to be part of that evolution, not someone who wants to impose a predetermined destination, • We value pragmatism over dogma: we lean toward iteration, but respect the tension between moving fast and building things right, • Our senior leaders have deep experience in complex distributed systems and are excited to collaborate with someone who brings their own perspective and learnings, • This is a high-impact role. We know what we are looking for is ambitious, and we are willing to be patient to find the right person. In return, you will join a team where everyone is still learning and growing, including you. We want someone who will help us raise the bar and grow alongside us, not someone who has it all figured out already Competitive Base Salary: $190,000 - $220,000 based on experience and location. Benefits: • 401k Match: Match 200% of contributions up to the first 5% of salary, resulting in a total potential match of 10%., • Medical, Dental, and Vision Coverage: Patch My PC covers 99% of premiums for both team members and dependents. Other Benefits: • FSA/HSA., • Fertility benefits., • Parental leave., • Paid-time off (PTO)., • Volunteer leave., • Charitable donation matching., • Tuition reimbursement., • Gym membership reimbursement., • Internet stipend., • Pet insurance. Learn more about our benefits here: ___. $190,000 - $220,000 a yearEqual Opportunity Employer:Patch My PC is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process. We encourage women, racial and ethnic minorities, individuals with disabilities, and veterans to apply. Work Authorization:To be eligible for consideration, candidates for fully remote positions must reside in one of the following U.S. states at the time of hire:AL, AK, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C) Onsite daily in New York, NY (10004) Pay up to $40/hr. (No PTO and No Paid Holidays) The ideal candidate will have 5 years of experience supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed. White-glove support supporting VIPs/executives is highly preferred. The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Responsibilities: • Be the face of IT to corporate employees in the respective office location., • Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc)., • Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided., • Work to improve the procurement and asset management practices for IT hardware and software., • Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely., • Work with Finance and IT leadership to manage budgets and costs for IT spend., • Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques., • Execute standard Onboarding & Offboarding processes for employees joining and leaving the company., • Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications)., • Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve., • Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions., • Participate in after-hours, on-call support rotation. Required Skills: • 3+ years of IT end user support experience in a Mac focused environment (80% Mac/20% Windows), • Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation., • Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy., • Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity., • Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira., • Customer focused approach to delivering excellent service and support to internal customers. The estimated pay range for this position is USD $39.00/Hr. - USD $40.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.

Title: IT Service Desk Technician (Tier 1/2) Location: New York City, NY Schedule: Onsite (NYC office) Duration: 6 month contract (Extensions or full time conversion possible) Job Description Our client is looking for an IT Service Desk Technician (Tier 1/2) to join their growing IT team and help deliver a high-quality, scalable support experience across the company. This role is critical in supporting a fast-paced, SaaS-driven environment and ensuring employees can do their best work without friction. You will be the front line of IT in the NYC office—troubleshooting issues, supporting onboarding and offboarding, and continuously improving systems and processes. This is an excellent opportunity for someone who enjoys problem-solving, working with people, and improving how IT operates. Job Responsibilities • Provide Tier 1/2 technical support for hardware, software, and SaaS applications, • Troubleshoot issues across a Mac-first environment, including macOS, peripherals, and networking, • Support and manage core tools such as Google Workspace, Okta, Slack, Atlassian (Jira and Confluence), 1Password, and Jamf, • Own and manage support tickets through Jira, ensuring timely resolution and clear communication, • Support new hire onboarding and offboarding, including device provisioning, shipping and receiving, and account setup, • Assist with identity and access management, including SSO, MFA, and group permissions, • Partner with cross-functional teams to resolve issues and improve workflows, • Contribute to documentation and knowledge base articles to help scale support, • Identify recurring issues and proactively suggest automation or process improvements Required Skills & Experience • 3–4 years of experience in an IT Service Desk or IT Support role (Tier 1/2), • Strong experience supporting macOS environments, • Familiarity with modern SaaS tools such as Google Workspace, Slack, Jira, and similar platforms, • Experience with MDM tools such as Jamf, Kandji, or Intune, • Basic understanding of networking fundamentals, including Wi-Fi, VPN, and DNS, • Basic understanding of identity systems such as Okta or other SSO tools, • Strong troubleshooting skills with the ability to break down ambiguous problems, • Excellent communication skills and the ability to support both technical and non-technical users, • Highly organized with strong attention to detail and follow-through, • Comfortable working in a fast-paced, evolving environment, • Ability to lift approximately 50 lbs, • Comfortable being the sole IT individual in an office while adhering to global IT standards and processes Nice to Have Skills & Experience • Experience working in a startup or high-growth technology environment, • Exposure to automation tools or scripting languages such as Bash or Python, • Experience improving IT support processes, documentation, or internal workflows

Our client, a Global Marketing & Technology company, is looking for a Temporary Senior IT Specialist! The ideal candidate will have a strong commitment to high-quality customer service and a solid work ethic. This position starts asap and will be ongoing and may the potential to go permanent down the line if the right fit. Location: Midtown Hours: 9am – 5pm *Hybrid Responsibilities: • Lead daily IT operations in the NYC office, • Provide white-glove executive support to senior leadership and board members, • Work with the IT team to maintain, and secure infrastructure (Azure AD, M365, Intune, JAMF, etc.), • Manage enterprise software, services, endpoint management, and collaboration platforms, • Oversee configuration and upkeep of conference room and AV systems for executive meetings, town halls, and leadership offsites, • Implement and enforce IT policies, standards, and lifecycle management processes, • Mentor and guide IT staff to maintain a high standard of technical excellence and service, • Coordinate with InfoSec to maintain compliance and strengthen endpoint and data security, • Handle hardware and software procurement, vendor management, and asset tracking, • Partner cross-functionally with Engineering, Security, and Facilities, • Ad hoc responsibilities as needed Qualifications: • 8+ years’ experience in an IT role, ideally with prior leadership experience, • Proficient in Microsoft 365, Azure AD, and modern endpoint management (Intune, JAMF)., • Experience managing hybrid Windows/macOS environments at scale., • Strong multi-tasking skills, • Strong prioritization and project management skills, • Experience designing, implementing, and maintaining AV systems and conference technology. Please submit your resume in Word format for immediate consideration. You can use to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Job DescriptionThe Metropolitan Opera are seeking a motivated and detail-oriented Network Security Administrator to support our cybersecurity operations. This role is ideal for individuals with a minimum of 5 years’ experience in information technology security who are eager to contribute, learn, and grow in a dynamic environment. You will assist in monitoring, maintaining, and improving the organization’s information security posture. Primary Responsibilities * Manage security incident response processes and direct critical incident handling. * Oversee security operations across on-premises and cloud environments, ensuring comprehensive protection. * Lead security governance activities including policy development and security awareness programs. * Assist in managing firewalls, antivirus software, and other security tools. * Perform routine security audits and generate reports for review. * Help with user access reviews and the implementation of access controls. * Establish and oversee the enterprise vulnerability management program. * Document security procedures and assist in maintaining security policies. * Assist in preparing for security assessments, audits, or compliance reviews. * Manage vendor relationships. * Stay informed about the latest threats and industry trends. Skills and Qualifications * Associate’s or bachelor’s degree in computer science, Information Security, or related field (or equivalent experience). * Understanding of IT systems, networking, and cybersecurity concepts. * Familiarity with Windows/Mac operating systems and security principles. * Good communication and problem-solving skills. * Willingness to learn and adapt in a fast-paced environment. Preferred Qualifications (Nice to Have) * Experience with security platforms such as Rapid7, CrowdStrike, Cloudflare, Microsoft 365 (Defender, Purview, Intune), Kandji or Beyond Identity is a plus. * Knowledge of compliance standards such as ISO 27001, NIST, or GDPR. * Certifications such as CompTIA Security+, Network+, or equivalent. Physical Demands * Hybrid Schedule. Must be able to work in office 3-4 days a week. * Will require occasional after-hours work to respond to incidents or perform updates. The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Responsibilities: • Design, develop, test and document highly reliable solutions running fully in the Azure and AWS public clouds, • Manage and monitor Azure and AWS cloud infrastructure, ensuring optimal performance and security, • Manage and monitor full Microsoft 365 estate, including Entra, Intune, the full Defender Suite and Exchange Online, • Build up Infrastructure as Code capabilities across the public cloud footprint, • Become an integral part of our technology team, including being an escalation point for junior team members, • Establish strong understanding of business needs and priorities Qualifications: • 8-10 years of experience in infrastructure engineering (experience in the finance industry desirable), • Extensive experience in the Azure and AWS public clouds with IaaS and PaaS workloads, including management of VNets/VPCs, private networking, storage accounts, Docker c containers, Function Apps/AWS Lambda, and managed databases., • Significant experience with cloud cybersecurity best practices, • Significant experience with Entra ID, Azure Policies, Azure Site Recovery, Azure Backup Center, and other Azure services., • Significant experience with Azure Virtual Desktop (AVD) and Windows 365., • Significant experience managing Microsoft Intune, including MDM/MAM policies and device configurations., • Significant experience with general database administration of SQL Server, • Some experience with Infrastructure as Code (IaC) and Cloud Adoption Framework/Well Architected Framework best practices, • Some experience with modern data stack tools, such as Databricks, Airflow, and GitHub, • Some experience of SharePoint Online architecture, site collections, and document libraries., • Bachelor’s Degree preferred, preference for Computer Science/Computer Engineering majors

Job Description About Copia Copia Automation builds the version control and change management platform for industrial automation. Our customers are in oil & gas, manufacturing, and critical infrastructure — environments where the code running on PLCs, SCADA systems, and HMIs has direct safety implications. We bring modern software engineering practices to operational technology teams that have been underserved by tooling for decades. We’re a well-funded startup growing fast, with enterprise customers deploying Copia across hundreds of facilities. Our headquarters is in New York City. The Role We’re hiring a Lead Security Engineer to mature Copia’s security engineering program. You’ll work closely with our CISO and report into engineering leadership. This is not a siloed role. You’ll be the person responsible for detection engineering on Monday, IAM architecture on Tuesday, compliance evidence on Wednesday, and incident response whenever it’s needed. We need someone who can context-switch across security domains and knows which problem to prioritize on any given day. You should be comfortable building a security program, not just operating one someone else designed. If you’ve been the first or second security engineer at a startup before, you know exactly what this means. What you'll own: • Detection Engineering & Incident Response: Build, tune, and maintain detection pipelines and alerting. Run incident investigations and root-cause analysis. Drive toward full visibility and monitoring coverage across cloud and endpoint assets., • Cloud & Infrastructure Security: Secure our AWS environment — IAM policies, network segmentation, container security, secrets management. Codify security guardrails in infrastructure-as-code. Review architecture decisions with engineering for security impact., • Enterprise Identity & Cloud Access: Architect and manage identity infrastructure across cloud and SaaS environments — IdP configuration, SSO/OIDC integration, SCIM provisioning, conditional access policies, and RBAC design. Own the full identity lifecycle from onboarding to offboarding, enforce least-privilege across AWS accounts and SaaS applications, and drive access certification and governance programs., • Strong detection engineering skills — you’ve built and tuned SIEM rules, written detection content, and investigated real alerts, not just monitored dashboards someone else built, • Deep understanding of AWS security architecture — IAM, VPC design, multi-account strategies, and native security services, • Proficiency with infrastructure-as-code for security — codifying policies, guardrails, and configurations rather than clicking through consoles, • Experience with identity and access management architecture — IdP configuration, SSO/OIDC, RBAC design, and access lifecycle automation, • Scripting and automation chops in Python, Bash, or PowerShell for security operations, orchestration, and evidence workflows, • Experience with CrowdStrike Falcon (EDR + LogScale/NG-SIEM) or Datadog Security Monitoring, • Terraform expertise, including module development and policy-as-code (OPA, Sentinel), • Familiarity with fleet management tools (FleetDM, osquery, Jamf, or Intune), • Exposure to OT/ICS security concepts, industrial control systems, or critical infrastructure environments, • Experience with EU regulatory frameworks — NIS2, Cyber Resilience Act, IEC 62443, • Background in vulnerability management lifecycle — scanning, triage, remediation tracking, and executive reporting, • Your work has real-world safety impact. Our customers run critical infrastructure. Security here isn’t an abstract compliance exercise — it matters., • You’ll build, not just maintain. This is a greenfield opportunity to shape the security program at a company that’s scaling fast., • No bureaucracy. You’ll work directly with engineering and leadership. Your recommendations get implemented, not lost in committee., • Competitive equity. Full-time permanent employees receive meaningful ownership in a company with significant upside.

Job DescriptionPosition Summary A professional services organization is seeking an Applications Integration Engineer to support the design, integration, deployment, and optimization of enterprise applications and end-user computing technologies across a hybrid environment. This role is responsible for configuring, supporting, troubleshooting, and enhancing critical business applications while ensuring optimal system performance, security, and user experience. The Applications Integration Engineer will work closely with infrastructure, endpoint engineering, security, and support teams to deliver scalable and reliable application solutions across physical and virtual desktop environments. This position combines technical problem-solving, systems integration, automation, and operational support within a fast-paced enterprise environment. Work Model & Employment Requirements • Hybrid work environment, • Full-time opportunity, • Candidates must be authorized to work in the United States without sponsorship, • Long-term, permanent employment focus preferredKey Responsibilities, • Analyze, design, implement, and support enterprise application solutions across the organization, • Deploy and maintain enterprise applications within physical and virtual desktop environments, • Configure and support user profile and personalization technologies, including FSLogix, • Support, troubleshoot, and optimize business-critical applications and integrations, • Configure, customize, and maintain enterprise software platforms and productivity tools, • Integrate and support end-user applications within secure hybrid and zero-trust environments, • Identify, research, troubleshoot, and resolve application and system-related issues, • Collaborate with third-party vendors and internal teams to resolve technical challenges, • Configure and support Windows 11 operating system settings, enterprise policies, and endpoint configurations, • Manage and optimize system performance, security settings, and user experience across enterprise environments, • Monitor application and infrastructure performance, identify bottlenecks, and implement improvements, • Contribute to the strategic roadmap for End User Computing (EUC) technologies and enterprise application services, • Develop and maintain detailed technical documentation, configuration standards, and support procedures, • Assist with automation initiatives and process optimization effortsRequired Qualifications, • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field preferred, • Minimum of 3–4 years of experience in application integration, systems engineering, or enterprise application support, • Experience supporting enterprise business applications in complex corporate environments, • Strong understanding of endpoint management, operating systems, and enterprise application integration, • Experience supporting physical and virtual desktop infrastructures, • Strong analytical, troubleshooting, and problem-solving abilities, • Excellent communication, organizational, and documentation skills, • Document management systems, • PDF and document productivity applications, • Time and billing applications, • Microsoft 365 / Office 365 ecosystem, • Windows 11 configuration and customization, • Registry management, • Group Policy administration, • Intune policy configuration and endpoint management, • Windows Server environments, • Active Directory, • DNS and DHCP, • Group Policy management, • Microsoft Teams, • Zoom, • Cisco collaboration technologies, • Microsoft Hyper-V, • VMware ESXi, • Azure Virtual Desktop (AVD), • PowerShell scripting and automation, • SQL scripting and query development, • Windows Performance Analyzer, • Perfmon, • Wireshark, • FSLogix, • User profile management technologies, • Application personalization and user environment optimization toolsKnowledge, • Enterprise application integration and support methodologies, • End User Computing (EUC) environments and best practices, • Hybrid and zero-trust security principles, • Virtual desktop infrastructure (VDI) technologies, • Enterprise endpoint management and policy administration, • System performance optimization and troubleshooting, • Documentation standards and operational procedures, • Microsoft enterprise technologies and cloud-based collaboration toolsSkills & Abilities, • Strong troubleshooting and root-cause analysis skills, • Ability to manage multiple priorities and technical initiatives simultaneously, • Strong communication and collaboration skills across technical and non-technical teams, • Ability to document technical processes clearly and accurately, • Strong attention to detail and commitment to operational excellence, • Ability to work independently while contributing to team-based initiatives, • Adaptability within evolving enterprise technology environmentsCompensation & Work Environment, • Competitive compensation package based on experience, • Hybrid work arrangement, • Collaborative enterprise technology environment, • Opportunity to contribute to strategic modernization and endpoint engineering initiatives, • Exposure to advanced enterprise infrastructure and application technologies

Job DescriptionMedReview is looking for a hands-on Systems Engineer who thrives in owning and optimizing infrastructure across both on-prem and cloud environments. This role is critical to maintaining the performance security, and scalability of our core systems. If you're someone who enjoys building environments from the ground up, solving complex infrastructure challenges, and working across cloud and enterprise systems, this role is for you. This position is on-site in NYC Monday - Thursday and remote on Fridays. Responsibilities: • Manage and maintain enterprise infrastructure across on-prem and Azure environments, • Lead system upgrades, patching, and performance optimization initiatives, • Design and support disaster recovery and high availability environments, • Own VMware environments (vSphere/vCenter) and virtualization strategy, • Administer and optimize Active Directory, DNS, Group Policy, and identity systems, • Support storage environments (SAN/NAS) and troubleshoot performance issues, • Partner with internal teams to ensure system reliability, security, and scalability Must-Have Experience (Non-Negotiables):, • 5+ years of hands-on Systems Engineering experience, • Strong experience with Microsoft Azure (architecture, Entra ID, Intune, networking), • Deep experience with VMware (vSphere/vCenter), • Strong background in Active Directory & Windows Server environments, • Experience with storage systems (SAN/NAS) and infrastructure troubleshooting, • Proficiency with PowerShell or Azure CLINice to Have:, • Experience with Cisco UCS or similar compute environments, • Exposure to security tools like CrowdStrike, Zscaler, or Mimecast, • Experience with monitoring tools (SolarWinds, Netwrix, etc), • Healthcare or HIPPA-compliant environment experience, • VOIP and backup/storage solutions What we're looking for:, • Someone who can operate independently and take ownership, • Strong problem-solver who can troubleshoot and fix issues end-to-end, • Detail-oriented with a proactive mindset I7lEPy8hQh

Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we've harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers. We are looking for aHelp Desk Technician IIthat willberesponsible fordeliveringadvancedTier 1 IT supportfor local and remote employees.At Energy Solutions,theIT Departmentis responsible forthe planning, maintenance, operation, implementation, and support of IT-related products and services across the organization.In thisrole, you willrespond to support requests through the ticketing system and assigned channels andsupportphysical equipment setup, troubleshooting, shipping, and equipment lifecycle management.In addition, the rolecontributesto documentation, process improvement, andsupportsthe coaching of junior helpdesk staff.Thispositionis ideal for someone who hasexperiencesupportingIT inventory management, onboarding and offboarding hardware processes, and the maintenance of audio/visual equipment acrossacompany'sfacilities. Responsibilities include but are not limited to: • DeliveradvancedTier 1 helpdesk support, includingservingas backup and escalation support for Help Desk Technician I staff, • Resolveintermediate troubleshooting issues for local and remote employees ina timelyand effective manner, • Maintainaccuratedocumentation of issues, resolutions, and user requests within the IT ticketing systemin accordance withestablished SLAs, • Communicateissue status, resolution progress, and expected timelines to customers, • Create and updatehelpdesk documentation, including technicalhowtoguides and troubleshooting resources, • Ensuredocumentation reflects current systems, processes, and support standards, • Supportadministration activities or act as a subject matter resource for assigned minor IT systems, • Assistsenior IT staff and Systems Administration teams with software rollouts, maintenance activities, and technical fixes as needed, • SupportIT hardware inventory tracking, availability, and lifecycle management, • Assistwith equipment setup, shipping, collection, repurposing, and disposal foremployeeonboarding and offboarding, • Supportmaintenance, troubleshooting, and limited procurement of audio/visual equipment used in conference and meeting rooms, • Assistthe IT Hardware Team with internal office moves and buildouts asrequired, • Collaboratewith IT team members to improve service delivery, processes, and user experience Minimum Qualifications: • Bachelor'sdegree(ora High School diplomaandat least5years of related experience in IT support services), • 3years of experience providing IT help desk, desktop support, orendusertechnical support in a professional environment, • Experience responding to and resolving Tier 1 support requests for local and remote users via ticketing systems, email, chat, or phone, • Experience supporting both Windows and macOS environments, including user account issues, software troubleshooting, and device configuration, • Experience supporting hardware lifecycle activities, including workstation setup, imaging, shipping, collection, and basic repairs, • Intermediate knowledge of Windows and macOS operating systems, including user configuration, OS troubleshooting, and common application support, • Basic to working knowledge of networking concepts (e.g.,WiFi, VPN, DNS, IP addressing) and ability to troubleshoot common connectivity issues, • Demonstrated working knowledge ofprovisioning,deprovisioning, andworkstationmanagement,including user access issues and basic troubleshooting, • Working knowledge of ITSM or help desk ticketing systems, with the ability to log, classify, prioritize, and document support requests accurately, • Strong customer service and communication skills, with the ability to explain technical concepts clearly tonontechnicalusers, • Ability to work independently to manage workload, prioritize tickets, and meet service expectations with minimal supervision, • Strong problem-solving skills, including the ability to resolve intermediate issues and appropriately escalate complex problems Preferred Qualifications: • Bachelor's degree in information technology, Computer Science, or a related field, • CompTIA A+, Network+, or equivalent industry certification, • Working knowledge ofMicrosoft Office 365 applications and SharePoint, • Working knowledge of identity and access management concepts (e.g., Active Directory, Azure AD, Okta), • Familiarity with endpoint management tools (e.g., Intune,Jamf, or similar platforms) The hourly range for this role is $32 - $36/hourbased on experience and qualifications. Compensation is commensurate with experience and includes a generous retirement package. Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP). AI Use At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities. We base our candidate selection on one's own skills, knowledge, and experience. To ensure the integrity and fairness of our interview process, the use of artificial intelligence (AI) tools (including Generative AI) or other means to generate or assist with responses during interviews is strictly prohibited. This practice supports our commitment to create a transparent and equitable space where skills, knowledge and experience can truly shine. Equal Opportunity Employer Energy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type. We afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law. Energy Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations. Office Locations and a Remote Workforce Energy Solutions operates as a predominantly remote workforce with offices in___. Employees who reside within 40 miles of an office (except New York) will be assigned to that location, though in-office attendance requirements may vary by team. At this time, we are not accepting applications from candidates residing in the following states: Delaware, Kentucky, Mississippi, Montana, Nebraska, and North Dakota. Background Check Information Information will be requested to perform the compulsory background check. A drug screen and authorization to work in the U.S. indefinitely are preconditions of employment. Energy Solutions is an equal opportunity employer. Reasonable Accommodations Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities. If you require accommodations in completing this application, interviewing, and/or completing any pre-employment testing, or otherwise participating in the employee selection process, please email ___.

Job DescriptionOverview We are seeking a highly skilled, customer-focused IT professional to serve as the senior-most escalation point for end-user technical support across our 170+ person engineering design firm. This is fundamentally a people-first role: the ideal candidate is someone who genuinely enjoys solving problems for users, communicates clearly with both technical and non-technical staff, and takes ownership of issues through to resolution. You will operate within a Microsoft-centric environment (Windows, M365, Azure) and work collaboratively with external IT consultants who manage backend infrastructure and cloud architecture. Your job is not to design or engineer those systems; it's to deeply understand them, support the people who depend on them, and be the final internal resource when standard help desk support can't resolve an issue. Core Responsibilities • Serve as the Tier 3 escalation point for all end-user IT support across Windows, M365, and Azure-integrated services, • Diagnose and resolve complex user-facing issues related to endpoints, authentication, cloud applications, and connectivity, • Act as the internal liaison with external network and cloud consultants during implementations, maintenance windows, and incident response — translating technical changes into user impact and support readiness, • Maintain working knowledge of the firm's Azure/M365 environment sufficient to support users and coordinate effectively with consultants, • Develop and maintain internal documentation, known issue logs, and support procedures Customer service & communication • Demonstrated history of excellent end-user support — patient, clear, and solutions-oriented, • Comfortable supporting non-technical users in a fast-paced professional environment, • Ability to set expectations, communicate status, and follow through on open issuesTechnical proficiency, • Strong working knowledge of Windows desktop OS, M365 applications (Teams, Outlook, SharePoint, OneDrive), and Azure AD / Entra ID, • Experience supporting hybrid environments (cloud + on-prem), • Ability to troubleshoot issues spanning endpoints, user authentication, access/permissions, and cloud-based applications, • Familiarity with endpoint management tools (e.g., Intune or similar MDM platforms)Nice to have (not required), • Exposure to tools common in AEC or engineering environments (e.g., Autodesk products, large file workflows, CAD/BIM application support), • Hybrid (NYC area) — minimum 2 days/week in office, with increased on-site presence expected during any new hire onboarding Powered by JazzHR xquVtOyD36

Job Description About Us: We're a R/C hobby and maker space serving a community of builders, hobbyists, and tinkerers. Our members and staff rely on technology every day, and we're looking for someone who enjoys keeping things running smoothly behind the scenes. The Role You'll be a frontline help desk technician handling the teams days to day problems while growing skills. You'll join a small, collaborative team with hands-on exposure to endpoint management, cloud administration, and email systems. What You'll Do • Troubleshoot Windows laptops, docking stations, printers/scanners, webcams, and peripherals, • Resolve VPN, Wi-Fi, and remote-access issues for users in the shop, at home, and traveling, • Manage accounts, MFA, password resets, and onboarding in Microsoft 365 / Azure AD, • Help users with suspicious emails — flag, escalate, and advise as needed, • Map shared drives, manage SharePoint permissions, and support the Microsoft 365 suite, • Windows endpoint troubleshooting (OS, drivers, peripherals, remote desktop), • Networking fundamentals: TCP/IP, Wi-Fi, VPN client configuration, • Microsoft 365 / Azure AD admin: user provisioning, MFA, Exchange basics, • Comfort with help desk ticketing and clear written documentation, • Intune, conditional access policies, basic PowerShell, • Interest in R/C, electronics, 3D printing, or maker-space tools, • Patience and good humor when helping members of all skill levels, • Curiosity and willingness to learn across a wide range of technologies, • Discretion handling member information, • 1–2 years of help desk experience, or strong technical foundation plus relevant certifications

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking an experienced IT Network Engineer to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Network Engineer is responsible for maintaining, configuring, troubleshooting and supporting various IT computer networks and systems. The ideal candidate will have relevant technical education, certifications and 5+ years of relevant IT Network Engineering and cybersecurity experience. Experience with software platforms used in Building, Construction or related areas is highly desirable. Must be customer-focused with effective influencing and communication skills, and a strong understanding of system user needs. PRIMARY RESPONSIBILITIES INCLUDE: • Maintain, configure, troubleshoot and support various IT computer networks and systems., • Install, update and configure network software, manage user accounts and monitor network and system performance., • Resolve technical network and system issues. Provide ongoing support, upgrades and enhancements for the assigned systems platforms., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that network and systems software is configured properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT network and systems administration certifications such as CCNA, Comp TIA Network+, CCNP, CCIE, Microsoft Azure or AWS network certifications., • ·5+ years of relevant IT Network Systems Administration experience managing and supporting large IT networks and systems software platforms. Knowledge of Microsoft Intune device and application management platform desirable, • Knowledge of operating systems, networking protocols (TCP/IP, DNS), cloud platforms (Azure, AWS), and scripting languages. Network and systems cybersecurity experience required., • Understanding of various software platforms used in Construction, Building or related functions or industries., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • ·Experienced in incident management including ownership, assessment and initial support, escalation / notification, business impact analysis, resolution tracking and senior escalations., • Demonstrated understanding of Project Management principles and practices., • ·Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects., • Legal authorization to work in the U.S. is required. The company will not sponsor individuals for employment visas for this job at this time. POSITION LOCATION: Office-based role in New York, NY / New Jersey. Must be able to commute daily to New York City. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $90,000 - $110,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • Systems Administrator / Specialist, • Network Administrator / Specialist, • Technology Administrator / Specialist, • IT SpecialistCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description BBR Partners is a premiere, boutique wealth management firm providing customized investment strategies and bespoke advice to high-net-worth individuals and families. The firm was founded in early 2000 and for over 25 years, we have nurtured our culture with talented people from diverse backgrounds who care about each other, our clients, and our collective communities. In our quest for continuous improvement, we strive to develop not only world class talent but world class humans! BBR Partners is seeking a Systems Engineer to play an integral role as a member of the IT department. This person will help manage and support BBR's IT infrastructure including servers, storage, virtualization, operating systems, and enterprise services. We are looking for a highly motivated self-starter with a strong work ethic who enjoys contributing to a small-firm environment. This is a full-time position that requires 6-8 years of experience in systems engineering, infrastructure, or IT operations roles, and the ability to work on premises from our New York City headquarters three days per week. Responsibilities: Infrastructure & Platform Management • Administer and optimize Windows Servers, workstations, Active Directory/Entra ID, Group Policy, DNS/DHCP, and certificate services., • Administer our virtual infrastructure (VMWare/Nutanix), network infrastructure such as firewalls (Fortinet) and switches (Cisco), and backup/restore systems (Rubrik), • Manage Linux systems including patching, hardening, performance tuning, and automation., • Operate and secure Azure environments, including Entra ID, conditional access, MFA, and privileged access tools., • Configure and maintain cloud networking components (VPC/VNet, VPN, private endpoints, firewalls)., • Monitor system performance, capacity, and availability across on‑prem and cloud environments using tools such as Logic monitor/Datadog., • Develop automation for IT processes using PowerShell or Python to streamline operations and improve consistency., • Implement system hardening (CIS benchmarks), patching, encryption, and logging/monitoring standards., • Operate vulnerability management tools; remediate findings within SLA., • Support application and database servers (SQL Server/PostgreSQL), scheduled jobs, and secure data flows., • Work with 3rd party vendors and service providers to implement or maintain managed solutions, • Provide escalation support for infrastructure issues., • Create documentation of BBR IT infrastructure using knowledge-base and how-to articles (Confluence), • Work cross‑functionally with Development team to ensure reliability and performance., • Experience managing a Windows environment (Windows 11, Windows Server 2019/22, Active Directory, Group Policy, DNS) and Linux environments, • Experience managing major cloud service providers (MS Azure preferred), • Experience managing Microsoft Office 365 environment (Exchange Online, SharePoint, Teams, Power Platform/CRM), • Experience managing hypervisor solutions (VMware ESXi preferred), • Understanding of computer networking (ex. Routing, switching, VPN, DNS, TLS, etc.), • Experience managing Firewalls (Fortinet preferred) and Switches (Cisco preferred), • Knowledge of Citrix, MS Teams, Zoom, MS Dynamics CRM, MS SQL Server, • Familiarity with vulnerability management, EDR (SentinelOne), patching programs, and system hardening, • PowerShell scripting experience/knowledge is strongly preferred, • Experience managing endpoint management solutions (MS Intune preferred), • Experience with incident response, troubleshooting, and operational support in regulated environments., • An undergraduate degree in Information Technology or a related field with a strong academic track record is preferred, • Must have strong communication skills (written and verbal) and critical thinking skills, • Must be successful working in a team-based environment, • Must be highly motivated, proactive, ethical, and professional, • Solid organizational skills including attention to detail and multi-tasking skills, • Competitive base salary and incentive compensation., • Company subsidized medical/Rx, dental and vision insurance for employee, partner, and dependents., • 401K plan, Life insurance, and short & long-term disability coverage., • One Medical membership (covered for employee and dependents), Employee assistance program (EAP), Gym reimbursement and other wellness offerings., • Pre-tax transit and parking programs, Health Savings Account (HSA) and flexible spending programs for medical and dependent care., • Personalized development and career growth opportunities., • Volunteerism opportunities and matching gift program., • Flexible time off, paid parental leave, and Sabbatical with company tenure., • Hybrid remote work environment, "Work from Anywhere" weeks, and casual dress. Base salary for this position will be determined during the interview process and will vary based on multiple reasons, including but not limited to prior experience, relevant expertise, current business needs, and market factors. The expected base salary for the role will generally be between $125,000 and $150,000 per year at the commencement of employment, but the final salary offered may be outside this range based on these reasons and individual circumstances. Additionally, base salary is only part of the total compensation package, which, depending on the position, may also include discretionary bonuses, alternative incentive packages and Company-sponsored benefit programs. This position is at-will, and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Job Description Company Overview: NRS is a leading provider of transportation & supply chain solutions. As a family-owned and operated company, NRS has delivered smart logistics solutions to numerous Fortune 500 companies spanning over 70 years. Whether it’s NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry. Job Overview: The Microsoft 365 Administrator is responsible for the day-to-day administration, security, availability, and ongoing improvement of the organization’s Microsoft 365 environment. This role ensures that collaboration, communication, and productivity platforms are reliable, secure, and aligned with business needs while driving adoption of new features and best practices. Job Description: Communication • Support and promote the company values, culture, and HR processes, • Analyze customer requirements to determine feasibility of design within time and cost constraints, • Administer and support Microsoft 365 services including Entra ID (Azure AD), Exchange Online, SharePoint Online, Intune, Teams, PowerBi, OneDrive, and Microsoft 365 Apps., • Manage user accounts, licensing, groups, and access permissions., • Perform routine maintenance, monitoring, and troubleshooting of Microsoft 365 services., • Coordinate service changes, updates, and feature rollouts., • Consult with internal staff and external vendors to evaluate overall system performance and proactively identify areas for improvement, • Participate in project activities, providing status updates, resource estimates, and guidance on software solution scope and requirements, • Document all aspects of the solution for future upgrades and maintenance, • Use experience and industry knowledge to propose and evaluate new technologies that align with current and future business needs, • Configure and maintain security controls such as MFA, Conditional Access, and role-based access., • Implement and manage compliance features including retention policies, eDiscovery, and data loss prevention (DLP)., • Monitor service health, security alerts, and audit logs; respond to incidents as needed., • Act as an escalation point for Microsoft 365-related issues from the service desk., • Partner with IT and business stakeholders to improve collaboration and productivity workflows., • Create and maintain documentation, standards, and user guidance., • Assist with training initiatives and user adoption of Microsoft 365 features., • Build trust and strong working relationships with Technology and Business stakeholders, • Identify opportunities to optimize Microsoft 365 usage, performance, and cost., • Evaluate new Microsoft 365 features and recommend enhancements., • Develop scripts and automation (e.g., PowerShell) to streamline administrative tasks., • Associate or Bachelor’s degree in Information Technology, or equivalent experience., • 3+ years of hands-on experience administering Microsoft 365 environments., • Expert knowledge of Exchange Online, SharePoint Online, Teams, and Entra ID., • Experience with Microsoft 365 security and compliance tools., • Working knowledge of PowerShell for administration and automation., • Strong troubleshooting, documentation, and communication skills., • Willingness to travel up to 10% of the time, • Microsoft certifications such as Microsoft 365 Administrator, Security, Compliance, or Messaging preferred, • Experience with Intune / endpoint management preferred., • Familiarity with hybrid identity environments is preferred., • Experience supporting mid-to-large enterprise users preferred., • This position may require travel to various company locations on the East and West Coast, • Extended sitting: primarily desk-based with prolonged computer use, • Computer use: frequent operation of computers and office equipment, requiring manual dexterity, • Eye strain and repetitive motion: risk from continuous screen use and repetitive tasks like typing, • Office navigation: light walking and standing for meetings and tasks within the office NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #NRSIND

Job Description Portfolio BI's flagship platforms - PBI Axiom, PBI Vector, and PBI Stratus - empower alternative asset managers to solve complex data challenges across analytics, workflow, governance, and security. Our Stratus practice delivers fully managed IT and cybersecurity services to hedge funds, private equity firms, and other financial services clients who demand enterprise-grade reliability from a team that understands their business. We are seeking a seasoned Sr. System Engineer - Onsite to serve as the primary technical presence at a high-profile financial services client. This is not a traditional support role - you will be the trusted technical lead and day-to-day partner to the client's leadership, owning the reliability, security, and continuous improvement of their entire technology environment. You will bring deep cloud and infrastructure expertise, a strong automation mindset, and the client-facing maturity to translate technical complexity into business outcomes. You will serve as the escalation anchor for all Level 1 and Level 2 issues, partner with our engineering teams on complex initiatives, and ensure the client's environment evolves alongside their business. Requirements • 4 to 8 years of experience in systems engineering, cloud operations, or a closely related role, • Proven track record as a senior technical resource in a dedicated or client-facing environment, ideally within an MSP or financial services firm, • Strong hands-on experience with Microsoft Azure (IaaS, PaaS, hybrid architectures) - Azure Administrator Associate certification preferred, • Deep expertise across the Microsoft 365 ecosystem: Exchange Online, SharePoint, OneDrive, Intune, Entra ID, Teams Calling, • Solid command of cloud networking: VNets, VPNs, load balancing, DNS, NSGs, ExpressRoute, and hybrid connectivity, • Windows Server administration including Active Directory, Group Policy, DNS, DHCP, and DFS, • Scripting and automation proficiency in PowerShell, Python, and Bash - you write code to solve operational problems, not just for documentation, • Hands-on experience with infrastructure-as-code tools: Terraform, ARM templates, or Bicep, • Solid networking fundamentals: LAN/WAN/DMZ architecture, routing, switching, firewalls, DHCP, and DNS, • Experience supporting market data platforms and vendor integrations common in financial services environments (Bloomberg, Refinitiv/LSEG, CapIQ, Advent, or similar), • Prior experience in the alternative investment industry (hedge funds, private equity, asset management), • Microsoft certifications such as Azure Administrator Associate (AZ-104) or Microsoft 365 Certified: Enterprise Administrator Expert, • Experience with cybersecurity tools: Microsoft Defender for Endpoint, Microsoft Sentinel, CrowdStrike, or Darktrace, • Familiarity with Citrix Virtual Apps and Desktops (XenApp) or similar application delivery platforms, • Experience supporting hybrid cloud and on-premises integrations including VMware or Hyper-V environments, • Working knowledge of Linux server administration Client Partnership & Onsite Leadership • Serve as the senior onsite technical lead and trusted advisor to the client's CTO and senior stakeholders, • Build and maintain a strong client relationship grounded in technical credibility, proactive communication, and follow-through, • Translate business requirements into technical solutions, providing guidance on infrastructure decisions, vendor evaluations, and technology roadmap considerations, • Own the day-to-day health, performance, and availability of the client's cloud and hybrid infrastructure, • Provide hands-on support across end-user systems, server infrastructure, networking, storage, identity, and security layers, • Proactively monitor systems using cloud-native and third-party tools, identifying and resolving risks before they affect operations, • Execute and oversee operational activities including patching cycles, backup validation, disaster recovery readiness, and scheduled maintenance, • Serve as the primary escalation point for critical incidents, ensuring timely resolution within defined SLA commitments, • Lead root cause analysis (RCA) efforts and implement durable corrective actions to prevent recurrence, • Drive continuous improvement of incident response processes, runbooks, and escalation paths, • Design and maintain infrastructure-as-code (Terraform, ARM templates, Bicep) to ensure consistent, repeatable deployments, • Develop and enhance automation scripts (PowerShell, Python, Bash) to reduce manual operational overhead and improve reliability, • Support cloud deployments, configuration changes, and infrastructure updates under strict change control procedures, • Enforce security best practices, compliance standards, and patch management policies across all managed environments, • Administer identity and access management (IAM) including Entra ID policy design, conditional access, and privileged access controls, • Ensure proper implementation of logging, monitoring, and audit frameworks using tools such as Microsoft Sentinel, • Maintain high-quality documentation including operational runbooks, and change records This is a full time role with the following employment benefits: • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, including support for cloud and security certifications

Job DescriptionRo is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts. Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide. The RoleAs Senior Manager, IT Operations, you are the architect of a frictionless employee experience. You own the reliability and quality of IT service delivery, ensuring that as Ro scales, our technology "just works." You leverage a data and automation-first mindset to eliminate hurdles before they're even felt, using automation, AI assistants, and custom bots to turn complex workflows into self-service wins. When processes are ambiguous, you lean in to provide clarity and unblock your team. Leading both internal talent and an MSP, you define a service model that is nimble, data-driven, and above all, human-centric. Success is an environment where technology empowers every employee to do their best work without distraction. This role is on-site in NY, requiring the applicant to be at our HQ office 4 days per week.What You’ll Do • Lead and mentor a high-performing IT team, evolving technicians into “service automators” by fostering a culture that balances technical excellence with a high-touch, empathetic user experience., • Direct a distributed internal team and MSP, overseeing a cloud-first ecosystem (SaaS, Okta, Intune/Jamf) while setting rigorous standards for accountability and professional growth., • Engineer operational excellence - Architect a data-driven ecosystem where support telemetry and RCA dictate real-time resource allocation and priority. By aggressively automating manual toil and the user lifecycle, you will transform IT into a frictionless, predictive engine that solves issues before they reach the user., • Partner cross-functionally with all business units. Listen to your customers, empathize deeply and put plans into action to ensure all IT operations are compliant, auditable, and seamlessly aligned with broader business requirements., • Act as escalation point for complex technical issues, leading root cause analysis and durable fixes., • Participate in your team’s on-call schedule.What You’ll Bring, • 8+ years of experience in IT Operations or Engineering, including experience scaling an IT service delivery in a cloud-first, high-growth and/or regulated environment., • Strong experience with cross platform support (Mac, Windows, iOS), identity management (Okta) and a passion for AI., • Expertise in ITSM platforms, automation and self-service enablement., • Strong service mindset paired with process rigor and comfort operating in ambiguity., • Demonstrated leadership managing high-performing teams., • Ability to operate across strategy and execution using data to inform both., • Experience in healthcare, fintech, or other regulated industries preferred., • A curiosity and fervor for new technologies and challenges.We’ve Got You Covered, • Full medical, dental, and vision insurance + OneMedical membership, • Healthcare and Dependent Care FSA, • 401(k) with company match, • Flexible PTO, • Wellbeing + Learning & Growth reimbursements, • Paid parental leave + Fertility benefits, • Pet insurance, • Student loan refinancing

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Director of IT leads all IT operations at Charlie Health, including IT Service Delivery, IT Engineering, and IT Asset Management. This role is responsible for scaling a high-performing IT function that supports a distributed workforce and over 4,000 endpoints. This is a leadership role focused on execution, systems design, and operational excellence. The Director of IT will establish IT as a product-driven function, delivering reliable, secure, and scalable services to the business. The role also owns the integration of AI into business operations. This includes identifying high-impact use cases, deploying automation, and embedding AI into core workflows to improve efficiency across the organization. This leader is accountable for delivery of the New York headquarters IT build-out and ongoing support of both NYC and Nashville office environments. This is a full-time, in-office role based in our New York City office, with an on-site presence required four days per week. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Lead IT Service Delivery, IT Engineering, and IT Asset Management with operating models aligned to ITIL and Agile, • Develop and execute an annual IT roadmap with quarterly OKRs aligned to business priorities, • Use data and service metrics to produce monthly business reports that track progress, improve performance and drive operational excellence, • Own core platforms including Atlassian, Google Workspace, Okta, Jamf, and Intune, and drive SaaS integrations, • Partner with Engineering on AWS, Azure, and GCP to ensure secure, scalable operations aligned with Zero Trust, • Define and execute an AI and automation roadmap to improve efficiency across IT and business workflows, • Ensure IT operations meet HIPAA and other compliance requirements and support audit readiness, • Lead IT delivery for office infrastructure including NYC build-out and ongoing multi-site operations across the US, • Own budget, vendor management, and cost optimization across IT systems and servicesRequirements, • 10+ years of IT experience with at least 4 years in a leadership role, • Proven experience leading IT operations in a high-growth environment, • Deep expertise with Google Workspace, Okta, Atlassian (Jira, JSM, Confluence) and IT platforms, • Strong working knowledge of IT and Agile operating models such as Scrum or ITIL, • Demonstrated experience implementing process based automation or AI-driven solutions in IT or business operations, • Experience managing cross-functional stakeholders and delivering large-scale initiatives, • Experience in healthcare or other regulated environments is nice to have Additional Information The expected base pay for this role will be between $200,000 - $250,000 per year + equity at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Hybrid Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionPURPOSE: This role protects the organization's IT infrastructure, data, and systems from cyber threats by designing, implementing, monitoring, and maintaining comprehensive cybersecurity measures. It blends cybersecurity engineering, incident response, system monitoring, vulnerability management, and cross-functional collaboration to ensure ongoing information security and resilience. JOB RESPONSIBILITIES: • Monitor and promptly respond to all security alerts and crises, maintaining reasonable 24/7 availability for incident response in some form., • Collect, manage, and analyze IT logs across all systems using a SIEM-based approach to ensure comprehensive visibility into the IT environment., • Develop, implement, and enforce organization-wide security policies and best practices to maintain a strong and consistent security posture., • Triage and troubleshoot IT security systems to identify and minimize disruptions across all IT monitoring systems., • Continuously identify and resolve vulnerabilities within existing IT infrastructure and systems to reduce organizational risk., • Perform regular penetration tests and deliver detailed, actionable reports documenting findings and recommended remediation steps., • Document all incidents, known breaches, and vulnerabilities thoroughly using the firm's helpdesk ticketing and documentation systems., • Collaborate with security vendors and consultants to assess potential security issues and evaluate emerging threats and solutions., • Partner with the Infrastructure Team on maintaining and optimizing firewalls and IDS/IPS systems to ensure robust network defense., • Provide collaboration and backup support to the Infrastructure Team for ongoing network maintenance and operational continuity., • Work closely with the Information Systems Department to recommend and implement security improvements across IS systems and platforms., • Act as the primary escalation point for the Help Desk Team in identifying and resolving complex or elevated security issues., • Provide mentorship and guidance to Help Desk Team members, fostering a firm-wide culture of security awareness and best practices., • Actively participate in IT-related projects involving the deployment and upgrading of IT infrastructure and systems., • Pursue continuing education and professional development to stay current with evolving cybersecurity threats, best practices, and technologies.JOB REQUIREMENTS:, • 12+ years of experience in Network Engineering and Support roles; 5+ years in Cybersecurity roles., • Clear and concise written and verbal communication skills with the ability to convey technical concepts to both technical and non-technical audiences., • Advanced knowledge of Microsoft Active Directory, Azure Entra ID, and OKTA IAM platform including IdP, SSO, SAML, OIDC, OAuth, MFA, and SCIM protocols., • Advanced knowledge of Firewall technologies including IDS, IPS, Routing, and VPN systems and configurations., • Advanced knowledge of Networking protocols including TCP/IP, SSL, DNS, DHCP, NTP, SNMP, SMTP, and SSH., • Advanced knowledge of Network Troubleshooting tools including packet analysis, vulnerability scanners, nslookup, and CLI interfaces., • Advanced knowledge of computer-related hardware, accessories, and cabling across a variety of device types and configurations., • Intermediate knowledge of EDR, MDR, and NDR systems, including Darktrace, for threat detection and response., • Intermediate knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint), Microsoft 365 (Teams, SharePoint, OneDrive), Project, Visio, SCCM, and Intune., • Intermediate knowledge of Apple macOS (v12–15), iOS (v8–18), Android OS (v9–15), and Windows 10/11 (24H2) across managed and unmanaged enterprise environments., • Intermediate knowledge of Video Conferencing systems and VoIP phone platforms in a corporate setting., • Basic knowledge of RMM systems and Helpdesk Ticketing platforms. WHO WE ARE: Barasch & McGarry is proud to be the nation’s leading advocate for the 9/11 community, representing more 9/11 victims than any other law firm. No one has filed more claims with the Victim Compensation Fund or helped more people enroll in the free World Trade Center Health Program. With their office steps from Ground Zero, they felt the impact that day and continue to feel it today through their work with more than 25,000 members of the 9/11 community. Barasch & McGarry (the “Firm”) is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. The Firm strictly prohibits and does not tolerate discrimination against employees, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, including status as a transgender individual, actual or perceived sexual orientation, national origin, citizenship or immigration status, marital status, familial status, caregiver status, partnership status, unemployment status, military status, including past, current, or prospective service in the uniformed services, genetic information, domestic violence victim status, sexual or reproductive health decision making, actual or perceived physical or mental disability, height, weight, credit history, or any other characteristic protected under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. LGLqQxdwOr

Job Description Company Information At Bit By Bit, we’ve been helping organizations thrive since 1987. Originally founded as a database application development and networking company, we’ve grown into a full-service IT firm and a recognized leader in delivering reliable, cost-effective managed IT services across the Tri-State area. Our team specializes in building and managing solutions that solve critical business challenges. With a unique blend of business technology expertise, certified technicians, and proven processes, we provide our clients with tailored IT solutions that improve productivity, strengthen security, streamline communications, and reduce costs. Beyond technology, our culture is rooted in humility and curiosity, and our vision is simple: to help untangle people and process challenges so businesses can move forward with confidence. Role Summary We are seeking a highly skilled Senior Project Engineer / Solutions Architect to lead the design, delivery, and architecture of complex, client-facing cloud and infrastructure projects. This hybrid role combines hands-on engineering, solution architecture, and client advisory responsibilities. The ideal candidate will act as a senior technical authority across Microsoft 365 and Azure environments, driving end-to-end project delivery—from discovery and design through implementation and handoff. Success in this role is measured by delivering secure, scalable, and supportable solutions on time and within scope while elevating the technical maturity of clients and internal teams. Duties and Responsibilities Solution Architecture & Technical Leadership • Design and lead end-to-end technical solutions across Microsoft 365, Azure, and hybrid environments, • Serve as senior technical authority on complex projects, providing architecture guidance, risk assessment, and escalation support, • Translate business requirements into secure, scalable, and maintainable solutions, • Develop technical roadmaps and modernization strategies aligned to client objectives, • Contribute to internal standards, best practices, and reference architectures Project Engineering & Delivery • Lead and execute complex projects including:, • Microsoft 365 email migrations (cutover, hybrid, tenant-to-tenant), • Azure migrations (infrastructure, workloads, and applications), • Identity modernization and tenant consolidation initiatives, • Windows 10 → Windows 11 upgrade programs, • Own projects from design through implementation, validation, and handoff, • Ensure projects are delivered on time, within scope, and aligned to best practices, • Produce high-quality technical documentation, diagrams, and runbooks Microsoft 365 & Azure Expertise • Architect and administer:, • Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive), • Microsoft Intune / Endpoint Manager, including Autopilot and compliance policies, • Microsoft Entra ID (Azure AD), hybrid and cloud-only identity, • Design and manage Azure environments, including networking (VNets, VPNs, firewalls), compute, storage, governance, and monitoring, • Operate as a generalist across Azure services and solutions Identity, Security & Incident Response • Architect identity solutions including conditional access, MFA strategies, and lifecycle management, • Support and lead cybersecurity incident response efforts (containment, remediation, recovery), • Implement security controls aligned with Zero Trust and NIST frameworks Advanced Infrastructure Expertise • Provide deep expertise in DNS architecture and troubleshooting, • Design and remediate SMTP/mail flow configurations, • Support web and database infrastructure, including IIS and SQL Server environments Project Execution & Collaboration • Partner with Project Managers to ensure alignment with scope, timelines, and milestones, • Track, update, and complete assigned tasks with full ownership, • Proactively identify and escalate risks, blockers, and scope changes, • Provide consistent updates to stakeholders and maintain alignment between technical execution and delivery timelines Client Advisory & Mentorship • Act as a trusted advisor to clients, translating complex technical concepts into business-friendly language, • Participate in discovery sessions, solution design, and project scoping, • Support pre-sales efforts with technical validation and solution input Qualifications Required • 8+ years of IT engineering experience, including MSP or consulting environments, • Proven ability to lead complex, multi-phase projects end-to-end, • Deep hands-on experience with:, • Microsoft 365 migrations and administration, • Azure infrastructure and migrations, • Microsoft Entra ID / Azure AD and hybrid identity, • Intune / Endpoint Management, • Strong experience in Azure networking, governance, and architecture, • Certifications such as:, • AZ-305: Azure Solutions Architect Expert, • AZ-104: Azure Administrator, • AZ-140: Azure Virtual Desktop, • MS-102: Microsoft 365 Administrator, • MD-101: Endpoint Administrator, • SC-100: Cybersecurity Architect, • Experience in DNS, SMTP/mail flow, IIS, SQL Server, and incident response Compensation & Benefits • Startin pay: $130K - $150K per year., • Comprehensive benefits package, including medical, dental, paid time off, retirement plan and professional development Working Conditions • Location: Hybrid – New York Metro Area, • Schedule: Full-time, with occasional after-hours work for critical projects or incidents, • Work Environment: Fast-paced MSP environment supporting multiple client projects and priorities Reporting Structure

Job Description T Field Service Engineer (Level II MSP Experience Required) Location: New York Metro Area Work Type: Field-Based (Travel Required) Step into the Future with Netsurit! Ranked #305 on Inc. 5000 Americas Fastest-Growing Private Companies and winner of the 2024 Global MSP501 Top 500 Managed Service Providers, Netsurit is not just solving IT problems, were shaping the future of AI-powered innovation. Help us design, implement, and scale intelligent solutions that empower businesses to automate processes, uncover insights, and accelerate growth. You will work with cutting-edge tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. Show us your AI experience and ideas in your application we would love to see how you can help us drive what is next! What You will do • Deliver on-site and remote IT support for clients across the NJ/NY Metro area., • Implement and troubleshoot advanced technologies in networking, virtualization, and cloud environments., • Configure systems and network architecture for new and existing clients., • Install and support multi-vendor hardware: Servers, SAN, LAN, WAN, VPN., • Monitor Disaster Recovery and Business Continuity solutions., • Provide exceptional client service and document all work clearly and professionally., • Collaborate on AI-driven projects that enhance automation and efficiency. What You Bring • 5+ years of IT support experience (MSP background required)., • Strong technical skills in:, • Active Directory, Group Policy, • Microsoft Azure, Intune (Android/iOS), • VMWare / Hyper-V, LAN/WAN, WiFi, Firewalls, • Windows Server OS (install, troubleshoot, maintain), • Mac OS (must-have), • Bonus: Basic Linux knowledge and any AI/automation experience., • Excellent communication and documentation skills., • Valid drivers license and reliable vehicle for travel in NY Metro., • Industry certifications are a big plus! Why Netsurit? • Dream-Driven Culture: Your goals matter here., • Award-Winning Company: Ranked #305 on Inc. 5000 and Global MSP501 Winner., • Global Leader: 27 years of excellence serving 600+ businesses., • Career Growth: Mentorship, training, and advancement opportunities., • Competitive Perks:, • Excellent benefits package, • 401(k) with company match, • Travel reimbursement, • Paid holidays and PTO Artificial Intelligence Innovation: Join Netsurit at the forefront of AI transformation—where technology meets ambition. Help us design, implement, and scale intelligent solutions that empower our clients to automate processes, uncover insights, and accelerate growth. Leverage tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. Be part of a team thats shaping the future of AI-powered innovation. Please share your experience and knowledge in AI as part of your application wed love to see how you can help us drive whats next. Note to Agencies: Principals only. No recruiters, no agencies, no unsolicited services. Company DescriptionAbout Netsurit: We are #305 on Inc 5000 America's Fastest-Growing Private Companies! We were also awarded the 2024 Winner for Global MSP501 in the Top 500 Managed Service Providers! With headquarters in New York, Netsurit is a global leader in IT solutions, providing comprehensive managed services, cybersecurity, AI capabilities, and strategic insights for organizations of all sizes. For 27 years, Netsurit has helped more than 600 businesses navigate the complexities of the modern workplace by ensuring critical applications and infrastructure are always on, secure, and resilient. A Note to Third Parties: Principals only. Recruiters, please don't contact this job poster. Please do NOT contact us with unsolicited services or offerAbout Netsurit: We are #305 on Inc 5000 America's Fastest-Growing Private Companies! We were also awarded the 2024 Winner for Global MSP501 in the Top 500 Managed Service Providers! \r\n\r\nWith headquarters in New York, Netsurit is a global leader in IT solutions, providing comprehensive managed services, cybersecurity, AI capabilities, and strategic insights for organizations of all sizes.\r\n\r\nFor 27 years, Netsurit has helped more than 600 businesses navigate the complexities of the modern workplace by ensuring critical applications and infrastructure are always on, secure, and resilient.\r\n\r\n A Note to Third Parties: Principals only. Recruiters, please don't contact this job poster. Please do NOT contact us with unsolicited services or offer

Job Description The Metropolitan Opera are seeking a motivated and detail-oriented Cyber Security Administrator to support our cybersecurity operations. This role is ideal for individuals with a minimum of 5 years’ experience in information technology security who are eager to contribute, learn, and grow in a dynamic environment. You will assist in monitoring, maintaining, and improving the organization’s information security posture. Primary Responsibilities • Manage security incident response processes and direct critical incident handling., • Oversee security operations across on-premises and cloud environments, ensuring comprehensive protection., • Lead security governance activities including policy development and security awareness programs., • Assist in managing firewalls, antivirus software, and other security tools., • Perform routine security audits and generate reports for review., • Help with user access reviews and the implementation of access controls., • Establish and oversee the enterprise vulnerability management program., • Document security procedures and assist in maintaining security policies., • Assist in preparing for security assessments, audits, or compliance reviews., • Manage vendor relationships., • Stay informed about the latest threats and industry trends. Skills and Qualifications • Associate’s or bachelor’s degree in computer science, Information Security, or related field (or equivalent experience)., • Understanding of IT systems, networking, and cybersecurity concepts., • Familiarity with Windows/Mac operating systems and security principles., • Good communication and problem-solving skills., • Willingness to learn and adapt in a fast-paced environment. Preferred Qualifications (Nice to Have) • Experience with security platforms such as Rapid7, CrowdStrike, Cloudflare, Microsoft 365 (Defender, Purview, Intune), Kandji or Beyond Identity is a plus., • Knowledge of compliance standards such as ISO 27001, NIST, or GDPR., • Certifications such as CompTIA Security+, Network+, or equivalent. Physical Demands • Hybrid Schedule. Must be able to work in office 3-4 days a week., • Will require occasional after-hours work to respond to incidents or perform updates. $95,000 - $115,000 a year The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws. Company DescriptionThe Metropolitan Opera is a vibrant home for the most creative and talented singers, conductors, composers, musicians, stage directors, designers, visual artists, choreographers, and dancers from around the world.The Metropolitan Opera is a vibrant home for the most creative and talented singers, conductors, composers, musicians, stage directors, designers, visual artists, choreographers, and dancers from around the world.

Job Description Role in New Haven, CT Office About the Role We are a fast-growing, white-glove IT services provider supporting high-performance businesses across the country with a focus on Connecticut and New York City, including financial services firms and professional organizations. We are looking for a motivated, early-career technologist who wants to accelerate their growth by working directly with clients, deploying modern IT systems, and solving real-world problems. This is not a traditional helpdesk role. You will work hands-on in client environments, participate in projects, and gain exposure across cloud platforms, security, networking, and endpoint management. What You’ll Do • Deliver high-touch, white-glove IT support to client environments, • Troubleshoot and resolve user, system, and network issues across diverse environments, • Deploy and support Microsoft 365, endpoint management (Intune), and security platforms, • Participate in on-site client projects in Connecticut and New York City, • Configure and support workstations, networks, and business-critical systems, • Maintain accurate documentation and ticketing records, • Identify opportunities to proactively improve client environments What We’re Looking For • 2+ years of hands-on IT experience, • Strong working knowledge of:, • Microsoft 365 / Entra ID, • Windows administration, • Networking administration and troubleshooting, • Comfortable working directly with end users and business stakeholders, • Strong communication and organizational skills, • Ability to prioritize, troubleshoot, and follow through independently, • Motivated, coachable, and looking to grow quickly Work Environment & Expectations • Based out of New Haven, CT office with client travel (including Manhattan), • Standard hours: 8:00 AM – 6:00 PM EST, • Additional hours available for project work and compensated accordingly, • Combination of in-office, and on-site client work This Role Is Ideal For • Someone early in their IT career who wants rapid growth, • A technician who enjoys working directly with clients, • Someone who takes ownership and wants responsibility, • Individuals interested in building real-world experience across multiple environments What Makes This Opportunity Different • Direct exposure to different client environments (not internal-only IT), • Work with modern platforms: Microsoft 365, cloud, and security-first systems, • Fast-paced, high-performance team environment, • Clear path to grow into senior engineering roles, • Real responsibility and impact early in your career How to Apply Submit your resume along with a brief note on your experience and what you’re looking to build in your career. Company DescriptionWe are a fast-growing, white-glove IT services firm supporting businesses nationwide—from tech startups to financial services. We’re expanding our in-office team to deliver high-touch support, modern cloud solutions, and secure, high-performance environments for our clients.We are a fast-growing, white-glove IT services firm supporting businesses nationwide—from tech startups to financial services. We’re expanding our in-office team to deliver high-touch support, modern cloud solutions, and secure, high-performance environments for our clients.

Job Description Security Specialist (Level 2 – Intermediate / Subject-Matter Associate) Reports to: Deputy CISO Focus: Subject Matter Expert on Identity and Access Management (IAM) Primary Value: Operates and improves security capabilities with partial autonomy Core Responsibilities Back up for the Security Analyst Manage access privileges in all platforms and enforce secure practices by all personnel Run internal vulnerability scans on all systems and interpret the results for remediating actions by IT Analyze logs in all platforms to detect threats, gaps and weaknesses and propose mitigating actions Coordinate with local IT team and Home Office personnel for all tasks related to cybersecurity Monitor logs (firewall, AD, SWIFT platform, Internet Banking platform, etc.) Compile and improve procedures in line with the cybersecurity strategy formulated by the CISO Assist other members of the Security Department as necessary Lead technical areas such as IAM, Data Loss Prevention, endpoint security, or vulnerability management Perform incident handling, rootcause analysis, and forensics support Manage key security tools and tuning (SIEM, Tenable VM, M365 Intune/Entra ID, and mailbox security) Assist the Risk Department no thirdparty risk assessments for security-related vendors Assist in annual risk assessments and regulatory prep Produce security metrics and dashboards Experience / Credentials 3–5 years security experience with knowledge of regulations by the NYS DFS (23 NYCRR 500), SWIFT (CSP), FRB (Security and Resilience Assurance/OC5). Optional/Recommended certifications: CISSP, CySA+, AZ-500/SC-500 Desired Experience Expert knowledge of Active Directory. Working knowledge of Fortinet firewalls, Tenable/Nessus vulnerability scans, Trend Vision One anti-malware platform, and security functions in T24 core banking, FCM, FIS and SWIFT Alliance. Required Competencies Operates independently in assigned security area/platform Creates SOPs and improves workflows Mentors Analyst Becomes the “goto” specialist for at least one security area/platform Languages: Fluent in English and Spanish Education: Bachelor’s Degree or equivalent in a technical-related field/career. Current work schedule is hybrid (3 days in the office/2 remote per week), and additional availability as required. Company DescriptionOur client, can offer is stable, employee friendly, and offers a pleasant, creative, professional work atmosphere, as well as a very visible role, a Work for an outstanding and supportive management team.Our client, can offer is stable, employee friendly, and offers a pleasant, creative, professional work atmosphere, as well as a very visible role, a Work for an outstanding and supportive management team.

Job Description Security Specialist (Level 2 – Intermediate / Subject-Matter Associate) Reports to: Deputy CISO Focus: Subject Matter Expert on Identity and Access Management (IAM) Primary Value: Operates and improves security capabilities with partial autonomy Core Responsibilities Back up for the Security Analyst Manage access privileges in all platforms and enforce secure practices by all personnel Run internal vulnerability scans on all systems and interpret the results for remediating actions by IT Analyze logs in all platforms to detect threats, gaps and weaknesses and propose mitigating actions Coordinate with local IT team and Home Office personnel for all tasks related to cybersecurity Monitor logs (firewall, AD, SWIFT platform, Internet Banking platform, etc.) Compile and improve procedures in line with the cybersecurity strategy formulated by the CISO Assist other members of the Security Department as necessary Lead technical areas such as IAM, Data Loss Prevention, endpoint security, or vulnerability management Perform incident handling, rootcause analysis, and forensics support Manage key security tools and tuning (SIEM, Tenable VM, M365 Intune/Entra ID, and mailbox security) Assist the Risk Department no thirdparty risk assessments for security-related vendors Assist in annual risk assessments and regulatory prep Produce security metrics and dashboards Experience / Credentials 3–5 years security experience with knowledge of regulations by the NYS DFS (23 NYCRR 500), SWIFT (CSP), FRB (Security and Resilience Assurance/OC5). Optional/Recommended certifications: CISSP, CySA+, AZ-500/SC-500 Desired Experience Expert knowledge of Active Directory. Working knowledge of Fortinet firewalls, Tenable/Nessus vulnerability scans, Trend Vision One anti-malware platform, and security functions in T24 core banking, FCM, FIS and SWIFT Alliance. Required Competencies Operates independently in assigned security area/platform Creates SOPs and improves workflows Mentors Analyst Becomes the “goto” specialist for at least one security area/platform Languages: Fluent in English and Spanish Education: Bachelor’s Degree or equivalent in a technical-related field/career. Current work schedule is hybrid (3 days in the office/2 remote per week), and additional availability as required. Company DescriptionOur client, can offer is stable, employee friendly, and offers a pleasant, creative, professional work atmosphere, as well as a very visible role, a Work for an outstanding and supportive management team.Our client, can offer is stable, employee friendly, and offers a pleasant, creative, professional work atmosphere, as well as a very visible role, a Work for an outstanding and supportive management team.

Job DescriptionJob Summary As a Systems Administrator at Empowerment Academy Charter School, you will play a vital role in ensuring the smooth operation of our educational technology infrastructure. You will be responsible for managing and maintaining our complex IT systems, providing technical support, and helping to create a conducive learning environment. This position offers an excellent opportunity for experienced IT professionals to advance their career in the field of educational technology. Key Responsibilities • Provide advanced technical assistance to students, teachers, and staff, addressing issues related to hardware, software, and network connectivity., • Manage and maintain systems such as Google Workspace, Microsoft 365 EDU, Active Directory, Microsoft Entra Identity, and Intune for Education., • Oversee network infrastructure design and topology, including the management of VPN tunnels, and troubleshoot network outages., • Manage Sophos XG-XGS Firewall or equivalent systems, ensuring robust security protocols are in place., • Assist with the setup, configuration, and maintenance of computers, laptops, tablets, projectors, and other educational technology devices., • Install, troubleshoot, and upgrade software applications used in the educational environment, including learning management systems, productivity software, and educational software., • Offer training and guidance to end-users on technology usage and best practices., • Keep detailed records of support requests, resolutions, and IT equipment inventory., • Proactively diagnose and resolve issues with cloud and internal servers and services., • Collaborate with vendors such as UniFi and Extreme Networks for network solutions and support. Additional Responsibilities: • Configure and manage building-wide wireless and switching infrastructure using Ubiquiti Networks and Extreme Networks (EXOS, XIQ, Site Engine)., • Maintain virtualized server environments using VMware or an equivalent hypervisor solution., • Oversee and validate server backup operations and recovery procedures., • Manage device fleets using Jamf School, Microsoft Intune, or other MDM/RMM platforms., • Develop and maintain scripts for task automation and system configuration using PowerShell (preferred but not required). Salary: $72,000 - $75,000 INDSUPPORT Requirements • MUST RESIDE IN NEW JERSEY, • 5+ years working in Information Technology with firewall management., • Associate's or Bachelor's degree in IT or a certification in a related field preferred., • Extensive experience with Google Workspace, Microsoft 365 EDU, Active Directory, Microsoft Entra Identity, and Intune for Education., • Proven expertise in managing Sophos XG-XGS Firewall or equivalent, and VPN tunnels., • Strong knowledge of network infrastructure design, topology, and troubleshooting., • Hands-on experience with Ubiquiti and Extreme Networks (including EXOS, XIQ, and Site Engine)., • Experience with virtualized environments using VMware or similar platforms., • Familiarity with server backup management and disaster recovery protocols., • Excellent problem-solving and communication skills., • Customer-focused with a commitment to providing exceptional service., • Ability to work well in a collaborative team environment. Preferred Qualifications: • PowerShell scripting ability is a plus., • MDM experience with tools such as Jamf School or equivalent. Additional benefits include: • Health Care Plan (Medical, Dental & Vision), • Retirement Plan, • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development As an equal opportunity employer, Empowerment Academy hires without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, or disability. About Empowerment Academy Empowerment Academy Charter School is a dynamic and innovative educational institution committed to providing high-quality education to the Jersey City community. Our mission is to empower students to achieve their full potential. We are currently seeking a Systems Administrator with advanced technical expertise to join our dedicated IT team and support our educational mission.

Job DescriptionAbout Handshake Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions. In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We’ve grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month. Why join Handshake now: * Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel * Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world’s top educational institutions * Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders * Build a massive, fast-growing business with billions in revenue About the Role We’re looking for a Senior IT Support Analyst who thrives in fast-paced, high-growth environments. This role is more than ticket resolution — you’ll be a builder, problem-solver, and systems optimizer who helps scale IT operations as the company grows. You’ll support a distributed workforce, improve processes, implement automation, and partner cross-functionally to ensure our employees have a seamless technology experience. If you enjoy wearing multiple hats, owning problems end-to-end, and building IT the right way from the ground up, this role is for you. Own the Employee IT Experience * Provide Tier 2/3 support across hardware, SaaS apps, identity systems, and collaboration tools * Serve as an escalation point for complex or high-impact issues * Ensure fast, thoughtful resolution of tickets with a strong customer experience mindset * Support remote and hybrid employees across time zones Build & Scale Systems * Improve onboarding/offboarding workflows and automate where possible * Manage identity and access (Okta/Google Workspace/Full Stack) * Administer endpoint management (Iru, Jumpcloud. etc.) * Optimize SaaS management and license provisioning * Identify repetitive issues and implement scalable solutions Drive Process & Security Improvements * Create and maintain documentation and internal knowledge bases * Partner with Security on device compliance, access controls, and audits * Help implement new tools and systems as the company grows * Participate in incident response when needed Be a Cross-Functional Partner * Work closely with People Ops, Finance, Security, and Engineering * Help evaluate and roll out new productivity tools * Provide technical guidance during company growth initiatives (new offices, M&A, rapid hiring, etc.) You Have * 5+ years of IT support experience, ideally in a startup or high-growth environment * Experience supporting both macOS and Windows (macOS-heavy preferred) * Hands-on experience with: * Google Workspace * Slack * Okta or other IAM platforms * Endpoint management tools (Jamf, Intune, Kandji, etc.) ITSM systems (Jira, Linear, ServiceNow, etc.) Technical Skills * Strong troubleshooting skills across hardware, SaaS, networking basics, and identity * Experience with SaaS administration and lifecycle management * Basic scripting or automation skills (PowerShell, Bash, or similar) preferred * Comfortable working in cloud-first environments Mindset * Builder mentality — you improve things instead of working around them * Highly organized and documentation-driven * Bias toward action and ownership * Comfortable with ambiguity and rapid change * Strong communicator who can translate technical concepts to non-technical audiences We Offer Handshake delivers benefits that help you feel supported—and thrive at work and in life. The below benefits are for full-time US employees. 🎯 Ownership: Equity in a fast-growing company 💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching 🍼 Family Support: Paid parental leave, fertility benefits, parental coaching 💝 Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend 📚 Growth: $2,000 learning stipend, ongoing development 💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office 🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days 🤝 Connection: Team outings & referral bonuses Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers. Compensation Range: $116K - $145K

Job Description Garner's mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. About the role: We are looking for an engineer who can walk into messy, cross-functional workflows and turn them into clean, automated systems that scale. This role focuses on identifying high-friction operational processes across the company and replacing them with durable, API-driven automation. You will work across IT, Security, Engineering, and Business teams to reduce manual work, improve reliability, and build systems that scale with the company. This is not a ticket-driven IT role. You will operate with a high degree of ownership, driving initiatives end-to-end from problem discovery through implementation and rollout. You will be part of the Business Technology - Corporate Engineering team and report to the Director of Business Technology. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: • Identify and automate high-impact operational workflows across onboarding, offboarding, access management, and service delivery, • Replace manual, fragmented processes with scalable, API-driven systems, • Build and maintain integrations across HRIS, identity providers, SaaS platforms, and cloud environments, • Develop internal tools and automation using platforms like Retool, Okta Workflows, and custom scripts or services, • Apply infrastructure-as-code to manage and version system configurations, • Incorporate AI into workflows to improve efficiency in areas like ticket routing, knowledge retrieval, and decision support, • Design and automate access and security workflows that enforce least-privilege and auditability, • Own and drive cross-functional initiatives end-to-end, from problem definition through implementation and rolloutThe ideal candidate has:, • 4–7+ years of experience in IT, platform engineering, automation, or similar roles, • Strong scripting or programming ability in Python, Go, Node.js, PowerShell, or similar, • Experience building API-driven automation across multiple systems, • Ability to design and implement workflows that span multiple tools and teams, • Experience with infrastructure-as-code such as Terraform or similar, • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedbackWhat will make you stand out:, • Hands-on experience with identity and access systems (Okta, SSO, SCIM, RBAC), including implementation and ongoing management, • Proven ability to build and scale internal tools using platforms like Retool or other low-/no-code solutions, • Familiarity with security automation and orchestration (e.g., Tines), with an eye toward reducing manual effort and risk, • Practical experience leveraging AI/LLMs to streamline and enhance operational workflows, • Strong understanding of compliance and security standards (HIPAA, SOC 2, HITRUST) and how they shape systems and processes, • Focused on driving meaningful outcomes, • Able to identify root-cause, system-level issues and design durable solutions rather than quick fixes, • Comfortable navigating cross-functional environments with competing priorities and constraints, • Operates with urgency while building scalable, maintainable solutions, • Defaults to automation and efficiency wherever possibleTechnologies we use: Okta, Okta Workflows, Retool, FreshService (ITSM), Google Workspace, Slack, Atlassian (Confluence and Jira), MDM platforms (Jamf Pro, Kandji/Iru, Intune), Airtable, AWS and GCP, Terraform, Rippling (HRIS), SOAR (Tines), and AI-enabled operational tooling (Claude, Gemini, OpenAI) This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. Compensation Transparency: The target salary range for this position is $153,000 - $190,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at .

Job Description About Us Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a Systems Engineer in our New York City office. About the Role: You will be responsible for Level 1 and 2 Help Desk Support for Windows and Mac devices, supporting enterprise networking and Applecart office expansion. Additionally, you will assist with core systems administrations, systems automation and scripting using python. In this position, you will work with HR, Business Operations, Office Management, and Platform teams. This role will report to the Director of Information Systems and Technology. What You'll Do: • Serve as the primary point of contact for internal technical support., • Support daily Applecart office operations alongside operations teams., • Improve security and automation posture., • 3+ years of experience in IT Systems Administrator or similar role., • Hands-On + Remote Help Desk experience (Zendesk, Freshworks, ServiceNow, Jira Service Desk, etc.), • Strong administration experience (Okta, Google Workspace (GAM), Slack, MS Office), • Device management experience with Windows and macOS (Apple Business Manager, Jamf, Kandji/Iru, MaaS360, Intune, Hexnode, JumpCloud, Workspace ONE), leveraging service for an automated OOBE., • Enterprise networking experience (Juniper, Unify, Meraki, Cisco)., • SSO integration experience (Okta, OneLogin)., • Python scripting experience (PyCharm, VSCode, GitHub (no AI IDEs Cursor, Tailwind, Manus)) to automate repetitive tasks., • Experience supporting SOC 2 audits or similar compliance frameworks., • AWS/public cloud certification is a plus., • Strong written and verbal communication skills. Relocation assistance is not available for this position. Candidates must be based in or willing to relocate to the area independently. Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $95,000 - $125,000, based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 3 years, we've increased our bookings by 10X, grown our headcount by 4X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher., • Our investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, CEO of TKO and Executive Chairman of WME, and Jennifer Fonstad, Owl Capital Managing Partner, serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV and The Colbert Report, and in Axios, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Director of IT leads all IT operations at Charlie Health, including IT Service Delivery, IT Engineering, and IT Asset Management. This role is responsible for scaling a high-performing IT function that supports a distributed workforce and over 4,000 endpoints. This is a leadership role focused on execution, systems design, and operational excellence. The Director of IT will establish IT as a product-driven function, delivering reliable, secure, and scalable services to the business. The role also owns the integration of AI into business operations. This includes identifying high-impact use cases, deploying automation, and embedding AI into core workflows to improve efficiency across the organization. This leader is accountable for delivery of the New York headquarters IT build-out and ongoing support of both NYC and Nashville office environments. This is a full-time, in-office role based in our New York City office, with an on-site presence required four days per week. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Lead IT Service Delivery, IT Engineering, and IT Asset Management with operating models aligned to ITIL and Agile, • Develop and execute an annual IT roadmap with quarterly OKRs aligned to business priorities, • Use data and service metrics to produce monthly business reports that track progress, improve performance and drive operational excellence, • Own core platforms including Atlassian, Google Workspace, Okta, Jamf, and Intune, and drive SaaS integrations, • Partner with Engineering on AWS, Azure, and GCP to ensure secure, scalable operations aligned with Zero Trust, • Define and execute an AI and automation roadmap to improve efficiency across IT and business workflows, • Ensure IT operations meet HIPAA and other compliance requirements and support audit readiness, • Lead IT delivery for office infrastructure including NYC build-out and ongoing multi-site operations across the US, • Own budget, vendor management, and cost optimization across IT systems and servicesRequirements, • 10+ years of IT experience with at least 4 years in a leadership role, • Proven experience leading IT operations in a high-growth environment, • Deep expertise with Google Workspace, Okta, Atlassian (Jira, JSM, Confluence) and IT platforms, • Strong working knowledge of IT and Agile operating models such as Scrum or ITIL, • Demonstrated experience implementing process based automation or AI-driven solutions in IT or business operations, • Experience managing cross-functional stakeholders and delivering large-scale initiatives, • Experience in healthcare or other regulated environments is nice to have Additional Information The expected base pay for this role will be between $200,000 - $250,000 per year + equity at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Hybrid Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description TITLE: Senior Intune Mobility EngineerLOCATION: Hybrid - New York or ChicagoDURATION: 6 monthsPosition SummaryCompany X is seeking a highly motivated Senior Intune Mobility Engineer to join the Desktop Engineering Team. The candidate will be responsible for the 3rd party application lifecycle, automating workflows, documentation, enterprise workstation management, project management and level 3 support.This person will be required to use exceptional communication skills to interact with geographically distributed teams of varying knowledge levels, while collaborating on incidents and projects. This position can be in Chicago or NY.Essential Job FunctionsThe Senior Intune Mobility Engineer’s primary responsibilities include: • Lead the design, implementation, and management of Microsoft Endpoint management/Intune solutions., • Lead architecture and design sessions for Mobile applications, planning for both business and technical requirements and assist with product roadmap development., • Implement system security requirements defined under Information Security standards., • Work on projects that include multi-tier application review, onboarding, and maintenance., • Develop and execute test plans to check infrastructure and system performance., • Maintain SME level knowledge on various mobile and desktop products., • Work with application vendors regarding application compatibility for upgrades and migration projects, including being a liaison between vendors and IT staff., • Schedule upgrades and migrations with users, maintain change management data, complete the upgrades in deployment system, facilitate and track feedback from the users - post-rollout., • Create end user documentation and training material for IT Staff., • Incident & service management; logging of requests, support calls and escalating where appropriate into the Service Management tool., • Share a rotation / on-call nights and weekend support.Preferred Qualifications, • Expert level troubleshooting skills, able to quickly identify client issues, and be able to conduct in-depth diagnostics on Microsoft Intune products and services., • Experience with troubleshooting and configuring device connectivity., • Strong understanding of generally accepted system administration methodologies, tools, and techniques, and desire to instill these practices in both individual and teammates’ work., • Knowledge in MAM (Mobile Application Management), Apple Business Manager (ABM), VPP / DEP, and Android Zero Touch., • Active Directory concepts such as Kerberos, LDAP, Certificates and Security Groups., • Understanding of networking, firewalls, and common datacenter infrastructure., • Understanding of Industry best practices for mobile security and separation of corporate and personal priorities., • Good written documentation skills and demonstrable experience of documenting systems and procedures., • Passion for providing outstanding support for inbound incident tickets, as well as foresight to assess risk and scale., • Ability to maintain skillset up to date as the product evolves continually., • Excellent interpersonal and communication skills, including an ability to interact with users of varying technical skill levels., • Strong project management skill with some experience leading projects., • Ability to work independently and without the need for supervision, as well as collaboratively within the team and across various IT groups and business units., • Knowledge of Cloud Identity (Azure Active Directory, AAD Sync, Role-based access control)., • Knowledge of BlackBerry UEM., • Knowledge of Certificate and Certificate Chain Authority., • Knowledge of SQL queries and ability to create ad-hoc custom reports., • Experience in Financial sector preferred.Basic Qualifications, • Bachelor’s degree in Computer Science or Management Information Systems., • Minimum of 5 years of experience working in a large implementation of 1000 or more mobile devices., • Minimum of 2 years with Microsoft Intune mobile device management., • Minimum of 3 years of technical experience supporting an industry-leading MDM solution (Intune, AirWatch, Blackberry, MobileIron).

Job Description We're hiring a Systems Administrator to be the operational core of IT at VTS's New York office and a key contributor to where IT goes next. This role focuses on keeping our environment running flawlessly, managing our endpoint fleet, owning onboarding and AV, providing world-class support and resolving issues fast while actively driving the automation and AI initiatives which reshapes how IT operates at VTS. This role reports to the Director of IT and you'll work across teams to ensure our systems are reliable, scalable, and built for what's coming. This isn't just an operations or support role, it's an opportunity for someone who can identify inefficiencies, implement highly impactful IT changes across the org, and build automation pipelines and AI-assisted workflows that scale with the business. You'll come in, learn the tools quickly, and move from keeping the lights on to asking the question we most want answered: "what should we be doing that we're not and why haven't we?" Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. Here's What You Can Expect • A high-impact, high-ownership role where you're the on-site IT presence for our New York headquarters with direct visibility to the the broader team and to drive real change, • Active participation in AI and automation projects alongside a forward-thinking and technical IT team that is building orchestration and agentic workflows, integrating AI tooling, and modernizing how IT operates at scale, • The freedom to surface and lead value-add projects, if you spot an inefficiency or an opportunity, you'll have the support to do something about it, • A collaborative, in-office culture in an open floor plan environment built for cross-functional momentum What You'll Need to Be Successful • You are a self-starter. You don't wait for a ticket to tell you what's broken or what could be better. You see it, own it, and fix it then document it so it never happens again., • You are endlessly curious about AI and automation. You follow the space obsessively, experiment on your own, and bring ideas from what you've learned into your work. Orchestration, AI-driven workflows, and intelligent tooling aren't buzzwords to you, you should know how they think., • You think in systems, not tickets. A mature IT environment excites you because you're already ahead instead of reactive. You come in with a plan and start building., • 5-7+ years of IT experience in a corporate environment, ideally at a high-growth tech or SaaS company, • Hands-on Mac and Windows endpoint management using Jamf and/ or Microsoft Intune, • SaaS administration experience across Google Workspace, Okta, Slack, and Zoom, with a track record of improving how those platforms are managed, • Experience leading or owning IT change initiatives, not just executing tasks, but scoping, planning, and driving meaningful changes across an organization, • Strong communication skills and the confidence to present ideas upward, push back when something doesn't make sense, and bring colleagues along on new ways of working, • Hands-on experience with IT orchestration or workflow automation platforms (e.g., Okta Workflows, Workato, Zapier), • Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!, • Be Customer Obsessed - We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!, • Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!, • Move as One - We work in an open floor plan to promote cross-functional collaboration., • Take Ownership - Be an owner of the company you're building with our equity packages. With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. VTS maintains offices in New York City, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay Transparency At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $117,500 and $145,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. There is a commission structure for the position that will bring the OTE (on target earnings) to $ depending on the base salary agreed upon and achievement to goals. EEO GuidelinesVTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at Privacy Policy

Desktop Support, Microsoft Intune, Active Directory, MS Office, O365, Ticketing Systems, Hardware Troubleshooting, Software Troubleshooting, Customer Service, Level 2 Support, Technical support, Windows 10, Banking Support, Law Firm Support, Apple iOS Support, Adobe Acrobat, Executive Support, VIP S

Job Description We are seeking freelancers/consultants for on site IT Support in the New York City, NY area to join our team! As a team member, you will assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed. Responsibilities: • Installation of workstations., • End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc., • Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc., • Basic networking, rack/stack/patch, remote hands support, etc., • Experience working with AD (active directory), domains, group policy, etc., • E-mail, A/V conferencing, VoIP device replace and configuration., • Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc., • Provide timely and efficient executive-level support., • 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware., • Application support for Microsoft Office365, Document Management, SharePoint Online and Exchange Online., • Working knowledge of Azure, Intune, and other cloud based services., • Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10., • Xerox, Canon, HP printer installation, local/network configuration and print management., • Excellent verbal and written communication skills., • Ability to effectively operate independently as well as in a team environment., • Flexible work schedule! Hours/Shifts are on-demand - we'll work with your schedule & availability!, • Competitive compensation and 2hrs. minimum pay on all assignments.

Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. We are seeking an accomplished Executive Director of IT Operations to provide senior operational leadership and hands-on technical expertise for our enterprise IT infrastructure and end-user services organization. This role reports to the VP of IT & Security and manages both the Director of Infrastructure Operations and ServiceDesk/Desktop Support operations while maintaining deep technical involvement in complex implementations and serving as the subject matter expert across our technology stack. The ideal candidate combines proven leadership capabilities with advanced technical skills, providing strategic planning, operational reporting, and direct technical execution for critical infrastructure initiatives while ensuring exceptional end-user service delivery. ROLE AND RESPONSIBILITIES: Organizational Scope & Direct Oversight • Infrastructure Operations and End-User Services Leadership, • Direct management of Director of Infrastructure Operations and the manager of desktop support services., • Operational oversight of Senior Systems Administrators, Network Engineers, and technical infrastructure staff, • Strategic coordination with infrastructure teams across Linux/Windows, Virtualization platforms such as VMware, storage, networking, and cloud platforms, • Technical mentorship for infrastructure professionals and career development planning, • Oversight of infrastructure Tier 1/2/3 support operations and escalation processes, • Demonstrated understanding of ITSM ticketing platform for incident, problem, and request management. ServiceNow experience preferable., • Strategic planning for end-user experience improvement and support optimization, • Ensure all systems are patched and secured in accordance with company policy, servers, laptops, and network equipment Strategic Planning & Operational Reporting • Develop comprehensive operational plans, technology roadmaps, and capacity planning strategies for infrastructure and service delivery organizations, • Create detailed project plans, resource allocation strategies, and timeline management for major infrastructure and service delivery initiatives, • Generate executive-level reporting on infrastructure performance, service desk metrics, project status, and operational KPIs for VP leadership, • Coordinate budget planning, resource forecasting, and capital expenditure recommendations across infrastructure and end-user services, • Lead infrastructure architecture planning and technology standardization initiatives Hands-On Technical Leadership & Implementation • Personally lead complex technical implementations including major infrastructure upgrades, migrations, and architectural changes, • Serve as escalation point for critical technical issues requiring advanced expertise across multiple technology domains, • Conduct advanced troubleshooting and resolution for complex infrastructure problems spanning multiple platforms, • Design and implement enterprise-level solutions including virtualization clusters, storage architectures, and network infrastructures, • Lead proof-of-concept development and technical evaluation of new technologies and platforms, • Provide hands-on technical guidance during critical maintenance windows and emergency response situations DESIRED QUALIFICATIONS: Technology Stack Subject Matter Expertise • Enterprise Infrastructure Platforms: Expert-level knowledge of virtualization (VMware vSphere, KVM), enterprise storage (SAN/NAS), Object based storage, Cisco switches, fiber channel switches, Load Balancers, Firewalls, and overall network architecture serving as foundation for all service., • Data Centers: Primary contact for our collocation data centers day to day operations. Hands on installation of technology during expansion and refresh projects. Capacity planning, Circuit inventory, IPAM and connectivity between data centers and branch offices., • Container Platforms & Cloud-Native Architecture: Expert-level knowledge of on-premises Kubernetes platforms, container orchestration, microservices architectures, networking (CNI), storage (CSI), security contexts, RBAC, network policies, admission controllers, and multi-tenancy patterns. Experience building Kubernetes as an internal platform service for development teams., • Compliance-Driven Infrastructure: Familiarity with NIST 800-53 Rev 5 controls and NIST SP 800-190 container security guidance; practical experience implementing compliance requirements in containerized environments; familiarity with CMMC Level 2 requirements and government contract security obligations, • Operating Systems: Microsoft Windows Server current versions, Active Directory design, support and GPO's, Advanced expertise in Linux (RHEL, CentOS, Ubuntu), • DevSecOps & CI/CD Security: Experience working with the security team to help design and secure CI/CD pipelines. Working to integrate security controls including remediation of the results from the security teams container image scanning, vulnerability management, and policy-as-code enforcement, • Automation and Infrastructure-as-Code: Deep technical knowledge of Terraform, Ansible, GitOps workflows, and automation frameworks for declarative infrastructure management, • Understanding of network segmentation, VLAN's, routing , ACL's, Illumio Micro segmentation, service mesh implementations (Istio, Linkerd), mutual TLS, and identity-aware access controls for containerized environments, • Observability and Monitoring: Expert knowledge of observability platforms including Prometheus/Grafana for infrastructure metrics and AppDynamics for application performance monitoring, ability to interpret metrics, define dashboard requirements, and collaborate with platform teams on monitoring strategies, • Endpoint Management: Knowledge of modern endpoint management solutions including SCCM, Intune, Autopilot for desktop deployment automation, • Service Delivery: Understanding of ITIL frameworks, service desk operations, and end-user support best practices, • Emerging Technologies: Technical evaluation and implementation of new platforms and architectural patterns in compliance-constrained environments, • Cloud Technologies: We are an on-premise environment, however, experience with AWS, Azure, Google Cloud platforms primarily for architectural reference and hybrid patterns, • Networking: Advanced knowledge of enterprise networking, software-defined networking, service mesh architectures (Istio, Linkerd), and zero-trust network design for containerized workloads, • Database Systems: Experience supporting database teams using enterprise database platforms (SQL Server, PostgreSQL, MySQL) including containerized database operations and persistent storage strategies. Backup and recovery., • ITSM Platforms: Deep experience with ticketing platform capabilities including incident management, problem management, change management, and service catalog workflows; ability to define operational requirements and request platform enhancements and KPI's Education & Professional Experience • Bachelor's degree in Engineering, Computer Science, Information Technology, or related technical field, • 12+ years of progressive experience in enterprise infrastructure management and technical leadership, • 5+ years of senior management experience., • Proven track record leading large-scale infrastructure transformation and modernization projects, • Proven ability to lead technical teams while maintaining hands-on technical involvement, • Strong project management capabilities with PMP certification or equivalent experience, • Excellent communication skills for both technical teams and executive leadership, • Experience with vendor management, contract negotiation, and strategic technology partnerships, • Virtualization: VMware VCP-DCV, VCAP-DCA, or equivalent advanced certifications, • Cloud Platforms: AWS Solutions Architect Professional, Azure Solutions Architect Expert, or Google Cloud Professional (for architectural reference), • Project Management: PMP, Prince2, or equivalent project management certifications a plus, • ITIL: ITIL Expert or equivalent service management certifications a plus *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $200,000.00 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. To learn more about our company and other opportunities visit us at Keywords: IT Infrastructure, IT Operations, New York Jobs, IT Jobs, Indeed, LinkedIn, Google, Lever, #ITInfrastructure, #ITOperations, #NewYorkJobs, #ITJobs, #Indeed, #LinkedIn, #Google, #Lever, #Ladders, Information Technology Operations, IT Management, Information Technology Infrastructure, Global IT Program Manager, Global IT Operations MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at

Job Description Title: Service Desk Analyst Location: Remote Duration: 0 – 3 Months Contract/ Contract to Hire Job Description: • Provide Level 3 end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments., • "See the world through the eyes of the customer” delivering world class desktop support for all client issues while responding to Level 1 and 2 service tickets. There is also the potential for Tier 3 support work in conjunction with a Senior Technician., • Triage daily support incidents, desktop and light server troubleshooting, hardware and software installation, upgrades, and transformative projects., • Action daily midlevel to advanced infrastructure support incidents, • Resolve incidents and requests related to, but not limited to the following: Mail Application/Office 365 issues, Client/Server Connectivity issues, Time Sensitive and VIP Workstation incidents, File Restores, Remote Access incidents (Citrix and Terminal Services), Password Resets to name a few., • Execute basic system maintenance including software and operating system patching and software version upgrades., • Provide support of Active Directory such as add/remove users, password resets and Group Policy application., • Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device Management (MDM), • Project work for the installation & Support of Windows PCs & Servers, Azure & Microsoft 365, VMware & Cloud Migration Services., • Creation and administration of user accounts on all group technology supported systems., • Work closely with other IT teams to ensure swift ticket resolution and ensure Service level agreements (“SLAs”) are being met., • Contact third-party vendors for warranty service repair. Requirements: • Minimum 2 years of end user support, • Microsoft Operating Systems such as Windows 10,11 Microsoft Office 2010-2019 along with Exceptional experience MS Office Suite including Office 365 installation and administration, configuration, and troubleshooting., • Provide midlevel - advanced support and guidance to end-users on all aspects of Office 365 applications and services, including but not limited to Outlook, SharePoint, Teams, OneDrive, and Office Suite., • Hands-on experience with Azure, Intune, OneDrive, Exchange online and SharePoint. With some expertise in Azure services., • Basic PowerShell experience, e.g., copy/paste (not writing script), • Android/iOS configuration, troubleshooting and potential integration with MDM solutions., • Familiar with cyber-security concepts, e.g., Multi-Factor Authentication (MFA), Anti-virus/Anti-malware, Software Firewall, Web Filtering., • Basic Networking: TCP/IP, LAN/WAN, DHCP, DNS, DFS, Routing, Switching and Firewalls. Along with understanding of networking concepts and security principles in Azure environments., • Experience with hardware troubleshooting (desktop/laptop, printer, mobile device), • Excellent communication and customer service skills with a strong ability to articulate technical information to non-technical people., • Familiarity with file system support including permissions, sharing, backups and restores., • Experience working a service desk ticketing system (ServiceNow, ConnectWise, Jira etc.), • Familiarity of ITIL, and ITIL best practices within an IT operations environment, • Certifications in AZ900, M365 fundamentals, ITIL V4, • Experience with Managed Service Providers (MSP), • Experience with Market Data vendors, such as Bloomberg, Reuters, Factset

Job Description Job Desc: Contract ends Octover 31st w/ possibilty for extension Requesting to secure flex tech asap: • Window 10 to 11 migration project. TIPS for the interviews They use a service desk in Romania but have people on site for walk ups . In Ny they hav 1 tech there. 2/3 of their environment is vdi Needs to have VIP support Needs to have vdi experience Citrix Intune Needs to have windows 10-11 migration experience Company DescriptionAXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care. About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth. Our Services: · IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients’ specific IT needs. · Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations. · Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization’s requirements and timelines.AXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care.\r\n About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth.\r\n Our Services:\r\n· IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients’ specific IT needs.\r\n· Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations.\r\n· Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization’s requirements and timelines.

Job Description Our client is seeking an experienced Desktop Support Engineer to provide high-touch, onsite and remote end-user support in a professional, fast-paced environment. This role will support a global user base and requires strong technical troubleshooting skills, excellent customer service, and a polished professional presence. Key ResponsibilitiesEnd-User Support (L2/L3) • Provide advanced troubleshooting for hardware and software issues across Windows environments, • Support finance, tax, and accounting applications, including Bloomberg terminals, • Deliver timely resolution to incidents and service requests with a strong focus on user experienceDevice Provisioning & Lifecycle Management, • Perform new hire onboarding, device refreshes, and offboarding as part of a Device-as-a-Service (DaaS) program, • Image, configure, and deploy laptops and peripheralsImaging & Modern Device Management, • Support Azure AD / Entra ID–joined devices, • Manage device provisioning using Intune and Windows Autopilot, • Provide limited support for legacy SCCM imaging environmentsOnsite & White-Glove Support, • Perform moves, adds, and changes (MAC work), • Deliver in-person, white-glove support to end users in a high-touch environmentConference Room & AV Support, • Support Logitech Microsoft Teams Rooms (MTR) systems, • Assist with meeting setup, troubleshooting, and basic AV supportAdditional Exposure (Training Provided), • Mobility (mobile devices), • Telecom (basic exposure), • Audiovisual systems, • These areas are not required on day one and will be learned on the jobRequired Skills, • Windows desktop support, • Device imaging and deployment, • Desktop troubleshooting, • Microsoft Intune, • Windows AutopilotTop Skills, • Windows, • Imaging, • Desktop Support, • Intune, • AutopilotEnvironment & Team, • Approximately 900–1,000 users globally, with occasional support for an extended ecosystem of 2,000+ users, • Team of approximately 10 field support technicians, • Professional, client-facing environment with high service expectationsQualifications & Attributes, • Strong interpersonal and communication skills, • Professional, polished presence, • Proven ability to provide excellent customer service in an in-person support roleExperience Level This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $30.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description Field Support Engineer Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY Seeking a Field Support Engineer for a hybrid role combining endpoint engineering and hands-on IT support across Windows and Mac environments. The role also involves providing on-site hardware/software support, handling Tier 2/3 technical escalations, and maintaining office IT infrastructure such as AV systems, printers, and networking equipment. Experience with JAMF is an added advantage. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES We are seeking a versatile and highly skilled Field Support Engineer capable of working with Windows and Mac Hardware to join our NYC team. This is a unique hybrid role designed for a candidate who possesses strong system administration skills but also enjoys getting their hands dirty with physical support. You will be responsible for engineering our endpoint environments while simultaneously providing expert, desk-side hardware and software support to local users. Knowledge on JAMF will be a plus. • MDM & Endpoint Engineering: Build deployment profiles, package applications, and manage automated OS patching., • Physical Field Support: Act as the primary on-site technician to resolve hardware, software, and peripheral issues directly at user desks., • Zero-Touch Deployment: Maintain automated deployment workflows via Apple Business Manager and Microsoft Autopilot for seamless employee onboarding., • Tier 2/3 Escalations: Serve as the senior technical resource for complex OS, network, or software issues escalated by the helpdesk., • Local Infrastructure: Maintain physical office technology including conference room AV setups, printers, and basic networking hardware. MINIMUM QUALIFICATIONS Education • Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities. Experience • Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity., • Experience with MAC and Windows hardware replacements, • Demonstrated experience supporting Windows-based. JAMF, MAC OS environments, including Windows 10 and/or Windows 11. Certifications (Preferred) • CompTIA A+ certification or equivalent vendor-neutral credential., • Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Proficiency in Windows operating systems, MAC OS, Jamf, Intune, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365., • Experience with PC and laptop hardware installation, configuration, and troubleshooting., • Familiarity with enterprise antivirus and endpoint protection solutions., • Experience with helpdesk ticketing systems and IT service management practices., • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices., • Familiarity with enterprise encryption solutions and Windows device management via Active Directory., • Strong analytical, problem-solving, and technical troubleshooting abilities., • Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs., • Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences., • Demonstrated commitment to delivering high-quality customer service to internal stakeholders., • Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities., • Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment., • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds., • May require bending, kneeling, or crouching to install or service equipment., • Work is performed primarily in a standard office or data center environment with moderate noise levels., • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Advise with authority—guide clients through Azure Government, Microsoft 365 GCC High, CMMC Level 2, NIST SP 800-171, and other mission-critical frameworks. Microsoft Government environments 3+ years of Microsoft 365 mastery – Advanced proficiency with GCC High, Azure AD, Intune, Defender, Purvie

Job DescriptionDescription: NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site) Salary Range: $90,000.00 To 125,000.00 + Benefits Unrestricted Work Authorization Required JOB SUMMARY: The Desktop Engineer is a critical role that focuses on ensuring the smooth deployment, management, and support of desktop systems for the entire organization. You will utilize your expertise with Intune, SCCM and other tools for application packaging, deployments, imaging, and inventory control to enhance desktop environments. You will play a key role in supporting projects such as Unified Endpoint Management to transform the way desktop images are created, managed, and deployed across the organization. You will utilize your expertise in scripting and automating processes to aid our effort in achieving zero-touch image deployments and maintenance of desktop systems. Please note this role is based out of our Queens Health Center. DUTIES AND RESPONSIBILITIES: Collaborate with clients to understand their IT needs and challenges, providing expert advice and support for desktop environment management, troubleshooting, and optimization. Design, create, and manage application packages for deployment using ManageEngine, SCCM, Microsoft Intune, and other tools ensuring proper configuration and distribution across client environments. Develop, manage, and maintain desktop images for various operating systems and configurations. Efficiently deploy these images to both new and existing systems, adhering to client requirements, security, and best practices. Develop and maintain scripts and automation workflows to streamline and automate various aspects of desktop image creation, deployment, and management, with a focus on achieving zero-touch deployments. Assist in maintaining software and hardware inventory tracking systems, regularly updating databases to ensure accurate and current information. Oversee patch management processes, including the automated deployment and verification of updates. Generate detailed reports on patch status, compliance, and any encountered issues. Create and maintain thorough documentation for processes, configurations, and deployments, ensuring all procedures are clearly documented and accessible for future reference. Diagnose and resolve complex issues related to desktop environments, including hardware, software, and network problems. Contributes to team effort. Performs other duties as assigned. Requirements: EDUCATION AND EXPERIENCE: Bachelor’s degree in Engineering, Computer Science, Information Systems, a related area, or equivalent work experience. 5-10 years of extensive experience as a Desktop Systems Engineer or in a similar role, with a proven track record of supporting desktop infrastructure projects and initiatives 5-10 years of experience using SCCM for imaging and deployments 3+ years of experience using Intune for imaging and deployments Experience using Manage Engine Endpoint Central, Script Logic and or Desktop Authority is a plus Microsoft Endpoint Administrator certification is desired. Microsoft Modern Desktop Administrator certification is desired. ITIL V4 certification is desired. KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrated experience in a desktop engineering role, with a strong background in managing and deploying desktop environments using Intune and SCCM. Proficiency in Microsoft Intune and SCCM for application management and deployment. Advanced proficiency in PowerShell scripting, Windows Management Instrumentation (WMI) Microsoft Deployment Toolkit (MDT), Active Directory, and Group Policies with demonstrated experience in developing automation solutions for desktop environments. Strong problem-solving skills, excellent communication abilities, and the capacity to work independently as well as collaboratively within a team. Strong understanding of desktop imaging technologies, deployment methodologies, and best practices, with hands-on experience in image creation, customization, and deployment processes. Ability to analyze complex technical issues, troubleshoot problems, and implement effective solutions in a timely manner. Strong communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors to achieve common goals and objectives. Attention to detail, ability to meet deadlines and prioritize deliverables for competing high-priority projects, and excellent time management skills. PHYSICAL DEMANDS: Occasional travel to Health Centers and other locations as needed. BENEFITS AND COMPENSATION: Medical, Dental, Vision, Pharmacy, and Mental health benefits at no cost to all benefits-eligible employees and their eligible dependents Paid Time Off (Vacation, Personal, Sick days, and 12 paid Holidays) 401(k) Plan with employer contribution Life Insurance Tuition Reimbursement Short Term and Long-Term Disability Benefits Legal Services Wellness Benefits

Job Description We are seeking a highly polished, technically strong End User Support professional to join a fast-paced, performance-driven investment environment. This role is central to ensuring our front office and executive teams operate without friction, downtime, or distraction. This is a white-glove support role supporting senior leadership and trading professionals, where precision, discretion, and technical depth are critical. Role Overview • Deliver high-touch, in-person and remote support across the firm’s technology stack, including Microsoft 365 (Outlook, OneDrive, SharePoint), Exchange, GlobalProtect, Lenovo X1 laptops, Azure Virtual Desktop, and related platforms, • Build trusted relationships with executives including CEOs, CFOs, Managing Directors, and Traders, • Partner closely with systems, network, and application teams to ensure resilient, scalable, and secure solutions, • Participate in and execute both tactical initiatives and longer-term global technology projects, • Proactively identify issues through log analysis and system behavior, resolving problems before business impact, • 3-5 years of experience in End User / Desktop / IT Support within hedge funds, investment banks, or similar financial institutions, • Strong expertise in:, • Microsoft 365, Intune, Outlook, OneDrive, SharePoint, • Windows 11, Azure Virtual Desktop, Active Directory, Group Policy, PowerShell, • SCCM administration, automation scripting, • VPN clients, desktop and laptop hardware, mobile device support (iOS & Android), • Experience supporting market data applications and VoIP systems, • Comfortable operating under pressure, prioritizing issues, and making decisions with limited information, • Excellent communication skills with the ability to engage confidently at all organizational levels, • Strong documentation and live training capabilities You take ownership, operate calmly in high-stakes environments, and bring both technical expertise and sound judgment to every interaction. You value precision, discretion, and teamwork—and you take pride in enabling others to perform at their best. If you’re interested in learning more or would like to apply, please reach out directly.

Job Description Overview Hudson Yards has become the cultural center of Manhattan’s New West Side. A template for the future of cities, this new neighborhood has not only changed the way New York looks to the world, but the way the world sees New York. Be a part in shaping one of a kind experiences at New York’s newest neighborhood by joining our team at Vessel and Edge. We are looking for individuals passionate about unforgettable experiences in the world of thrill and design. • Vessel is a new kind of public landmark. Engaging and interactive, the centerpiece of the Public Square and Gardens is meant to be climbed and explored with others. We are proud to be an equal opportunity employer and are deliberate about the team and culture we are building. We aim to ensure competitive total compensation that is commensurate with experience, workplace geography, and market standards. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at . #TRC #LI-RB1 #Onsite Responsibilities Reports To: Head of IT / IT Admin for Hudson Yards Experiences Position Summary We are seeking an experienced IT Desktop Administrator to support end-user computing and ensure the smooth operation of IT services across the organization. This role will be responsible for device provisioning, user onboarding, endpoint management, and first-level technical support, while ensuring tickets and escalations are handled within defined service level agreements (SLAs). The ideal candidate will have strong hands-on experience with Microsoft Intune, Microsoft Entra ID (Azure Active Directory), endpoint imaging, and desktop support in a corporate environment. Key Responsibilities • Image, configure, and deploy Windows laptops and desktops for new and existing employees, • Manage user onboarding and offboarding, including account provisioning, email setup, and system access, • Configure and support Microsoft 365 accounts, email, and collaboration tools, • Manage mobile device and endpoint management using Microsoft Intune, • Administer user identities, permissions, and access using Microsoft Entra ID / Azure Active Directory, • Provide Level 1 desktop and technical support for end users across hardware, software, and connectivity issues, • Troubleshoot issues related to laptops, printers, phones, and mobile devices, • Monitor and action IT service desk tickets, ensuring timely resolution in accordance with SLAs, • Escalate complex technical issues to senior IT staff or external vendors when necessary, • Maintain accurate IT asset inventory and device lifecycle records, • Assist with software deployments, patch management, and endpoint security compliance This is a temporary position. Anticipated to be through May to mid-June. The anticipated hourly range for this position is listed below. Anticipated hourly range: $45.00 - $55.00 / hour Actual base salary within the anticipated range will be determined by several components including, but not limited to, the individual's experience, skills, qualifications, and market factors. Qualifications Qualifications • 5+ years of experience in desktop support or IT administration roles, • Strong experience imaging and deploying laptops and desktops, • Hands-on experience with Microsoft Intune endpoint management, • Working knowledge of Microsoft Entra ID (Azure AD) and Active Directory, • Experience supporting Microsoft 365 / Exchange Online environments, • Familiarity with IT service management tools and ticketing systems, • Strong troubleshooting and problem-solving skills, • Excellent communication and customer service skills, • Experience with mobile device management (MDM), • Familiarity with endpoint security and compliance policies, • Knowledge of network basics (WiFi, VPN, connectivity troubleshooting), • Endpoint management (Intune), • Identity and access management (Entra ID / Active Directory), • Windows desktop support, • Hardware provisioning and imaging, • IT ticketing and SLA management, • On-site 5 days a week. After hours and weekends may be needed.

Job Description Job Title: Information Technology Specialist Reports To: Director of Information Technology Position Summary SPS North America, Inc. (SPS) is seeking a highly motivated Information Technology Specialist / Systems Administrator to join our IT team. This role is responsible for the operation, maintenance, and support of SPS's corporate infrastructure, document processing center environments, technology platforms, and end users. The ideal candidate is a customer-focused, detail-oriented team player with strong analytical and troubleshooting skills, and hands-on experience supporting Windows, VMware, Hyper‑V, and hybrid infrastructure environments. This position offers the opportunity to work in a fast-paced, enterprise environment while collaborating with a global IT organization. This is a challenging, hands-on role that requires strong communication skills, initiative, and a service-oriented mindset. Key Responsibilities Systems & Infrastructure • Administer, maintain, and support Windows Server environments., • Evaluate, manage, and optimize on‑premises and hosted datacenter environments; recommend improvements and best practices., • Administer Active Directory, Group Policy, DNS, DHCP, and file services., • Support virtualization platforms including VMware and Hyper‑V., • Manage and support storage technologies (SAN/NAS)., • Perform system monitoring, patching, backups, restores, and scheduled/non‑scheduled maintenance., • Support AWS-based services and hybrid infrastructure components., • Provide Tier 2/3 IT support via phone and email for corporate users and Document Processing Center environments., • Support endpoint hardware and operating systems, including HP, Dell, Lenovo laptops/desktops and servers., • Provision and support mobile devices including iPhones, iPads, MiFi/Jetpack devices, and Zebra devices., • Troubleshoot Windows, virtualization, and network-related issues., • Support and maintain Meraki and Fortinet network and security environments., • Assist with upgrades as required., • Follow information security best practices and compliance standards including ISO 27001, HITRUST, SOC 2, and PCI., • Manage IT asset inventory using designated asset management tools., • Coordinate with internal teams and external service providers to ensure timely issue resolution., • Support provisioning services for new client operations., • Participate in vendor management activities and service escalations., • Collaborate with a global IT organization to support and execute the SPS IT strategy and vision. Required Experience • 5+ years of experience supporting IT infrastructure, servers, applications, and services in a complex, multi‑site corporate environment., • Windows Server administration, • Active Directory, Group Policy, DNS, DHCP, SFTP, • VMware and Hyper‑V, • Amazon Web Services (AWS), • Microsoft Autopilot, • Microsoft Intune, • Backup and disaster recovery technologies, • Storage technologies (SAN, NAS), • Meraki networking products, • Fortinet firewall and security products, • Network and systems troubleshooting, • Endpoint hardware (HP, Dell, Lenovo), • Proven ability to troubleshoot and resolve complex system and network issues., • Ability to manage multiple priorities and concurrent projects in a fast‑paced environment., • Strong written and verbal communication skills with both technical and non‑technical stakeholders., • Experience coordinating with vendors and external service providers., • Project coordination and execution experience., • Team-oriented mindset with the ability to collaborate across all levels of the organization., • Action Oriented, • Customer Engagement, • Collaboration & Teamwork, • Initiative & Ownership, • Flexibility & Adaptability, • Interpersonal Effectiveness, • Results Driven, • Self‑Management Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$75,000—$80,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.