RAD Clerk (3106)
13 hours ago
Newark
Summary Under immediate supervision, performs routine, repetitive clerical work of a varied nature as a beginner at the entrance level of employment which includes a relatively small proportion of difficult tasks; does other related duties as required. Essential Duties and Responsibilities The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. • Supports in position's capacity all Authority operating departments., • Reviews and checks assigned reports, applications, and other documents for corrections and completeness where uncomplicated determinations are required., • Opens, time stamps, sorts, numbers, and distributes mail., • Addresses, stamps, and mails envelopes and other mail., • Sorts, indexes, and files checks, cash stubs, vouchers, requisitions, or other materials numerically, alphabetically, or according to other predetermined classification, and maintains such files., • Wraps packages for shipment by mail or express., • Operates numbering, time stamping, and dating machines., • Assembles and staples materials for distribution., • Hand stamps letters, papers, and other documents., • Fills in and checks form letters, circulars, and forms as directed., • Looks up needed information., • Gives information, according to department regulations, in person and over the telephone., • Answers the telephone and takes messages accurately., • Maintains prepared mailing lists., • May assist in requisitioning, storing, and distributing office supplies., • May assist in locating and compiling data needed for reports., • Compiles and tabulates simple numerical data., • May assist in preparing and verifying payrolls and makes simple arithmetic calculations., • Operates varied types of office machines and equipment including duplicating and adding machines., • When so required, explains details of work to new employees., • Maintains records and files., • Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units., • Process accounts payables and accounts receivables according to Newark Housing Authority fiscal policy. Provides supporting data, materials and documentation and helps prepare reports as required. To perform the job successfully, an individual should demonstrate the following competencies: Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition. This skill is characterized by the following types of behaviors: • Takes initiative to make things happen, • Maintains positive "can-do" attitude; successfully meets or exceeds goals, • Demonstrates dedication to and understanding of the mission of the organization, • Contributes to a positive team spirit, • Takes ownership of issues and problems, even when originating in other areas, • Consistently demonstrates effort to meet and exceed internal/external client expectations, • Overcomes obstacles to complete projects/tasks successfully, • Continuously improves own performance standards and results, • Makes specific changes in work processes to improve performance, • Treats customers with courtesy and concern; responds promptly, professionally and politely, • Anticipates what customer wants, and works to provide it, • Initiates action/response to customer complaint/inquiry, • Responds in a timely, effective manner, even if just following-up, • Considers every customer interaction as important, • Always delivers on customer commitments; measures performance, • Translates customer information to others in the organization with a need to know, • Willingly shares information, • Recognizes important information and ensures that others that need to know are informed., • Clearly and concisely expresses ideas and concepts orally and in writing, • Listens openly and non-judgmentally, • Expresses disagreement tactfully and sensitively, • Summarizes input, then checks for understanding, • Listens without interrupting, • Uses correct grammar, spelling and punctuation, • Maintains eye contact when speaking, • Thinks through main ideas that he/she is trying to express, • Will not ignore a problem, even if it is not one's direct responsibility, • Anticipates and acts to avoid a future problem, • Reacts quickly and positively to customer and co-worker inquiries, • Puts the highest priority on accomplishing objectives, • Demonstrates flexibility in balancing job responsibilities and the ability to deal with change, • Puts success of team above own interests and willingly assists others to succeed or complete tasks when needed, • Demonstrates high-level of adaptability and willingness to help as needed, • Takes responsibility for one's own actions, • Ensures fair share of work is completed, • Appropriately shares credit for work and ideas with co-workers and subordinates, • Understands the importance of timeliness and accuracy in the workplace, • Maintains a satisfactory attendance record and is consistently punctual To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree (A.A.) or equivalent from two-year college or technical school (Bachelor's Degree preferred) and a minimum of 3 years progressive experience as a clerk or administrative assistant in a fast paced environment, preferably in real estate or property management; or an equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have good computer skills (MS Word and MS Excel). Must be able to learn other computer programs as required. Other Skills and Abilities Should be familiar with basic accounting skills and with help, able to process payments and credits. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment. The noise level in the work environment is moderate.