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Vice President, General Merchandise Manager Position Summary The Vice President, General Merchandise Manager will lead the company’s merchandising, category management, planning, vendor partnership, and commercial buying strategy across all major retail categories. This is a senior leadership role responsible for driving sales, margin, inventory productivity, vendor economics, assortment relevance, and long-term category growth across a luxury airport retail environment. This role will oversee the Divisional Merchandise Managers and their teams across multiple categories, including Fashion, Sunglasses & Jewelry; Beauty; and Liquor, Tobacco, Confectionery, Food & Gifts. The VP, GMM will lead a total category organization of approximately 15 people, including 3 DMM’s, and partner with the planning team that is responsible for open-to-buy management, forecasting, order placement, replenishment, inventory control, and business analytics. Key Responsibilities Merchandising & Category Leadership • Lead the overall merchandising strategy across all major categories, ensuring each division has a clear commercial plan, differentiated assortment, and measurable financial objectives., • Manage, coach, and develop DMMs, buyers, associate buyers, and category teams to strengthen business performance, vendor partnerships, talent capability, and accountability., • Oversee category strategies for:, • Fashion, Sunglasses & Jewelry, • Beauty, • Liquor, Tobacco, Confectionery, Food & Gifts, • Ensure assortments are tailored to airport travelers, terminal passenger mix, brand positioning, local market opportunities, and duty free / travel retail dynamics. Planning, Forecasting & Inventory Management • Lead the planning organization responsible for open-to-buy, forward forecasting, order placement, replenishment, allocation, and inventory productivity., • Partner with planning teams to improve sell-through, stock availability, inventory turns, aged inventory management, gross margin return on inventory, and working capital efficiency., • Establish disciplined review processes for sales trends, category performance, vendor productivity, promotional effectiveness, and inventory risk. Vendor Negotiation & Commercial Terms • Lead senior-level negotiations with brand partners and vendors to improve the company’s financial results and the customer experience., • Negotiate and improve terms including:, • Margin and wholesale cost, • Rebates and incentives, • Payment terms, • Shipping and logistics terms, • Brand staffing / demo support, • Capital contributions for store build-outs, • Marketing and promotional support, • Exclusives, launches, and limited-edition products, • Space, location, and rental fixture commitments Space, Location & Business Development • Lead commercial input into space planning, brand placement, category adjacencies, store concepts, and location strategy., • Evaluate new category opportunities, brand partnerships, pop-ups, shop-in-shops, exclusive concepts, and business development initiatives., • Partner with operations, finance, marketing, store planning, and executive leadership to support new openings, renovations, category expansions, and major commercial initiatives. Strategic Pricing, Assortment & Market Positioning • Own strategic pricing architecture across categories, ensuring competitiveness, margin delivery, and clear value proposition for airport travelers., • Analyze competitive pricing, domestic market pricing, travel retail benchmarks, passenger demographics, and vendor economics to guide pricing and assortment decisions., • Develop category strategies that balance luxury positioning, commercial productivity, duty free savings, brand equity, and customer conversion. Cross-Functional Leadership • Serve as the senior merchandising partner to Operations, Finance, Marketing, Store Planning, Supply Chain, and Executive Leadership., • Ensure strong communication between buying, planning, warehouse, logistics, stores, and vendors., • Represent the merchandising organization in executive meetings, vendor negotiations, business reviews, and strategic planning discussions. Success Metrics / KPIs • Total sales and category sales growth, • Gross margin dollars and margin rate, • Sales per passenger and conversion improvement, • Inventory turn and inventory productivity, • Open-to-buy accuracy and forecast accuracy, • Sell-through and aged inventory reduction, • Vendor funding, rebates, and contribution income, • Improved payment, shipping, margin, and commercial terms, • Space productivity and sales per square foot, • New brand launches, exclusives, and business development wins, • Team development, succession planning, and retention Qualifications • Bachelor’s degree in business, merchandising, retail management, finance, or related field preferred., • 10+ years of progressive merchandising, buying, planning, or category management experience, preferably in luxury retail, travel retail, department stores, specialty retail, or airport retail., • Proven experience leading senior category teams, DMMs, buyers, and planning functions., • Strong vendor negotiation experience with demonstrated ability to improve commercial terms and build strategic brand partnerships., • Deep understanding of assortment strategy, open-to-buy, forecasting, inventory management, pricing, margin management, and retail financial metrics., • Experience across multiple categories preferred, including beauty, fashion, accessories, jewelry, liquor, tobacco, confectionery, food, gifts, or luxury goods., • Strong executive presence with the ability to partner with senior leadership, vendors, landlords, airport stakeholders, and cross-functional teams.

Watch Technician Opportunity with One of the World's Most Popular Jewelry Brands!! This Jobot Job is hosted by: Jennifer Thomas Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $50,000 - $70,000 per year A bit about us: Founded over 100 years ago, we are an international manufacturer of retail luxury goods and jewelry. Our vision is to lead the affordable luxury watch market by offering the most compelling collection of brands and products that are loved, favored, and respected by people around the world. Come join our family and be a part of something special! Why join us? • AMAZING Company Culture, • Healthcare Coverage (Medical, Prescription Drug, Dental, Vision), • Savings Plan (401k and Roth 401k), • Flexible Spending Account (FSA), • Dependent Care (FSA), • Health Savings Account (HSA), • Group and Voluntary Life & AD&D Insurance, • Group Long-Term Disability (LTD), • Voluntary Accident Insurance, • Voluntary Critical Illness Insurance, • Educational Assistance, • Employee Purchase Program, • Vacation and Sick Time Pay, • Company Holidays Job Details The Watchmaker I or II is responsible for evaluating, repairing and testing quartz, digital and mechanical watches; refinishing cases; resizing bracelets and replacing bands; and maintaining records of their work. Responsibilities: • Changes batteries and energy cells, • Replaces 2 hand, 3 hand movements, and complicated multifunctional movements, • Sizes watch bracelets and band replacements, • Polishes and refinishes watches, • Sets digital and quartz watches with multiple functions, • Diagnoses and estimates internal and external issues of all watches, • Performs vacuum and pressure testing of watches, • Uses a voltage/ohm meter to test power consumption of movements and capacitors, • Understands how to quality control your work after completion, • Maintains strict guidelines for productivity, quality, and high standards of individual performance, • Works in coordination with the rest of the team to ensure smooth operations (maintain equipment & tools, order consumables), • Maintains a clean and efficient space in personal work area and in general workshop Qualifications: • A high school diploma and a minimum of three years experience as a Watchmaker or equivalent combination of education and experience., • Experience repairing quartz, digital and mechanical watches, • Experience with standard Swiss equipment such as timing machines (i.e. Witchi, Elma, Greiner), vacuum and pressure testers, case opening tools, etc., • Ability to cope under pressure in a busy & fast paced environment, • Ability to maintain a quick & efficient workflow, repairing numerous watches per day, mixing complex and standard work tasks daily, • Basic computer knowledge for reporting, tracking of repairs, and managing daily tasks, • Team player, good communication skills, drive for excellence, customer service focus, • Attention to detail Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job DescriptionAbout This Role: The Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Roosevelt Field studio location.What you'll be doing as Store Manager: • Customer Experience:, • Create a warm, welcoming, celebratory atmosphere, greet and engage with customers., • Customer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience., • Help customers and their friends and family choose and style their ears with Rowan jewelry., • Handle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction., • Maintain a clean, welcoming, and safe studio environment at all times., • Engage with the local community to drive brand awareness, traffic and appointments.Leadership + Team Management:, • Lead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols., • Accountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team., • Foster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals., • Schedule staff within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise., • Recruit for open studio positions.Operations + Sales:, • Oversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures., • Meet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well., • Drive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand., • Ensure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards., • Ensure compliance with all health and safety regulations, particularly regarding ear piercing procedures., • Ensure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times. Training + Development:, • Train and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge., • Leverage coaching and feedback to continually develop a diverse Studio team., • Provide ongoing training and development opportunities to staff to enhance their skills and knowledge.Administrative Duties:, • Prepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities., • Ensure studio budgets, track expenses, and financial targets are met., • Coordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.Experience we're looking for:, • Proven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus., • Proven strong leadership skills with the ability to inspire, motivate and develop a team., • Customer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences., • Proven track record of driving sales and optimizing store profitability., • Excellent customer service skills with a passion for creating memorable experiences., • Ability to work a flexible schedule, including weekends and holidays., • Thrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met., • Comfortable using technology, software systems and POS., • Deep understanding of retail operations, including inventory management and visual merchandising., • Strong organizational and multitasking abilities., • Knowledge of health and safety regulations, particularly related to piercing, is a plus., • Excellent verbal and written communication skills., • Proficient working in Google Suite (Calendar, Gmail, Sheets, and Documents)., • Analytical skills, including basic retail math, calculating inventory on-hands, tracking sales., • The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required., • Standing for a full 8-hour shift is a regular part of this role., • We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns., • You make a commitment and stick to it! Studio Management Full-Time Benefits & Perks:, • Compensation: The anticipated annual base salary for this position is $65,000- $75,000., • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!, • Team Member Referral Bonus plan for Studio positions.Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAssistant Store Manager — Roosevelt Field, Garden City, NY At Ana Luisa, we believe fine jewelry should be beautifully crafted, responsibly made, and designed to be worn every day. Rooted in modern luxury, we create elevated pieces defined by exceptional craftsmanship, timeless design, and intentional artistry. The Role The Assistant Store Manager is a passionate leader and brand ambassador who partners closely with the Store Manager to drive commercial success, operational excellence, and elevated client experiences. Through inspirational leadership, brand stewardship, and a commitment to luxury standards, they help cultivate a high-performing store environment that reflects the elegance and values of Ana Luisa. This role plays an integral part in developing talent, cultivating clientele, and supporting overall store profitability while ensuring every client interaction reflects the highest level of service and hospitality. Responsibilities • Partner closely with the Store Manager to lead, inspire, and develop a high-performing store team, • Support recruitment, onboarding, coaching, and ongoing development to cultivate a collaborative and service-driven culture, • Drive sales performance and KPI achievement, including conversion, AOV, UPT, client retention, and overall store profitability, • Deliver bespoke service and elevated client experiences that strengthen loyalty and cultivate long-term clientele, • Serve as a leadership presence on the sales floor, motivating the team to consistently exceed luxury service standards, • Support the planning and execution of in-store events and client experiences that drive community engagement and brand affinity, • Champion clienteling initiatives and leverage customer insights to elevate the client experience and support business growth, • Oversee operational excellence across front and back of house, including inventory management, omni-channel transactions, shipment processing, and store organization, • Maintain exceptional visual merchandising and presentation standards in alignment with brand expectations, • Partner with store leadership to optimize scheduling, team productivity, and overall business performanceQualifications, • 2+ years of retail leadership experience, preferably within luxury or premium retail, • Proven success driving sales performance and achieving KPIs, • Strong leadership, coaching, and clienteling expertise, • Passion for fine jewelry, styling, and delivering elevated luxury experiences, • Strong business acumen with exceptional organizational skills and attention to detail, • Proficiency in Shopify, Google Workspace, and inventory management systems, • Polished communication skills with a refined, client-focused presence, • Flexibility to work evenings, weekends, and holidays as business needs requireWhat You’ll Love About Us At Ana Luisa, we are committed to creating a people-first culture that values growth, creativity, and excellence. We offer a comprehensive benefits package including health insurance, paid time off, commuter benefits, and exclusive brand perks, including employee discounts. If you are a motivated retail leader with a passion for luxury service and team development, we invite you to join Ana Luisa during an exciting period of growth and brand evolution. Compensation In accordance with New York salary transparency guidelines, the expected salary range for this position is $65,000–$70,000 annually. Final compensation is based on experience, skills, and qualifications. EEOC Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status. Powered by JazzHR Bfh4E9aMmx

Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. You believe that in order to transform the jewelry industry, we all have to work together!. We were founded to cultivate a more transparent, sustainable, compassionate, & inc

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At Kay, we know that love is unstoppable.Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable.From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many l

Zales Seasonal, Part-Time, and Full-Time Team Member Opportunity.Zales is now hiring seasonal, part-time, and full-time team members! Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love!.As a part of ou

Stylist Position at Ana Luisa/h2pAna Luisa is a Brooklyn-based e-commerce jewelry brand with a simple, but clearcut idea that high quality jewelry shouldnt cost the planet. Job Responsibilities/h3pThe Stylist assumes a pivotal role in our teams success. The Stylist will initially report to the Store

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Core Competencies & Accomplishments: To achieve success at JCPenney, a manager will possess the following:. All associates are eligible for an associate discount on JCPenney merchandise. JCPenney is the shopping destination for diverse, working American families.

As a Retail Sales Associate you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. Our Retail Sa

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Job DescriptionEvening Baker - hours will be between afternoon to closing. Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Baker and Mixers who want to grow with us! Qualifications: • Genuinely Nice!, • Enjoys baking, • Likes working with your hands, • Fast pace, and attention to detail, • Has a passion to serve and interact with people, • Takes pride in making memorable experiences for people, • Can learn and grow while being in a fast-paced environment, • Have the ability to communicate effectively in English, • Compute basic math/counting practices, • Be at least 18 years of age, • Be willing and able to work a flexible schedule, • Have the ability to lift and carry up to 55 lbs, • Be able to stand during the shift, • Be compliant with any local or company mask or related Covid-19 policies, • No nails must be kept clean and short in order to wear appropriate gloves and ensure food safety, • Hair must be kept in such a manner that it can be worn with a hair net or kept in a ball cap, • Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary. Requirements and Responsibilities: • As a Cookie Technician your job is to help craft cookies at every stage on its way to the customer, • Reading and understand the Crumbl recipes for preparing each week's cookies, • Following recipes to make cookie dough, frosting, toppings and glazes, • Portioning the mixed dough into consistent cookie dough balls ready for baking, • Panning out the cookies onto baking sheets, • Dressing the cookies in that weeks toppings, • Boxing customers orders of the worlds best cookies, • Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service, • In addition to just baking and making the world's best cookies, cookie technicians contribute to the overall success of each location by:, • Maintaining clean and tidy workspaces, • Restocking ingredients and supplies, • Folding and preparing the signature pink Crumbl boxes, • Vocally greeting every customer that patrons Crumbl, • Create and maintain eye contact, • Make memorable connections with guests, • Ensuring compliance with company policies, health, and safety standards, • Coaching team members and training new staff, • Opening and closing registers, accounting for the daily intake, and preparing cash deposits, • Handling customer issues and employee disputes Anticipated Hours Days: Monday through Saturday Weekly hours: 30 + hours a week Shifts will be from afternoon to closing. Pay • $16 - $19 (includes hourly pay + tip) Benefits • Employee Discount, • Off Every Sunday, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities Experience At least 1 year in restaurant/food industry management (Preferred) Certifications Valid Driver's License (Required) ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Climb a ladder Corporate Uniform • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • No jewelry Software (knowledge preferred but not required, will train) • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Slack Specific Job Responsibilities • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job DescriptionDescription: SUMMARY To ensure the company culture is maintained by greeting, engaging and interacting with customers to grow new and existing sales and loans. ESSENTIAL DUTIES & RESPONSIBILITIES • Greet, interacts and qualifies each customer to determine their individual needs and recommends the appropriate solutions to meet that need., • Show the ability to meet and exceed sales/loan goals and other related quota., • Keeps work area clean and organized per store and OSHA standards., • Performs buying, selling and loan transactions., • Handles all cash/debit transactions and negotiable items accordance with established policies, procedures and practices., • Answers all incoming phone calls per company standards as well as making appropriate outgoing phone calls with a high level of discretion and professionalism., • Effectively communicate pawn/loan/buys/sells company policies and legalities to customers., • Communicates and works with all senior staff and managers, displaying respect and professional communication. COMPETENCIES – Required to perform the job successfully • Oral Communication Skills, • Written Communication Skills, • Interpersonal Skills, • Customer Relations, • Customer Service, • Muti-tasking ability, • Cash Handling(basic math), • Sales Experience, • Knowledge in jewelry, gemstones, precious metals and or Hard Goods, • Computer Literacy SKILLS • Ability to communicate in English verbally and written., • Exhibited Competency in using a Windows computing environment including Word, Excel and Outlook. Job Type: Full-time Pay: $17.00 per hour Job Type: Full-time Pay: $17.00 per hour Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Shift: • 8-hour shift Application Question(s): • Do you speak any other languages other than English. Education: • High school or equivalent (Preferred) Experience: • Customer Service: 1 year (Preferred), • Cash handling: 1 year (Preferred) Work Location: In person If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Requirements: Education: • High school or equivalent (Preferred)

Job DescriptionMorning Baker - hours will be between morning to early afternomn. Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Baker and Mixers who want to grow with us! Qualifications: • Genuinely Nice!, • Enjoys baking, • Likes working with your hands, • Fast pace, and attention to detail, • Has a passion to serve and interact with people, • Takes pride in making memorable experiences for people, • Can learn and grow while being in a fast-paced environment, • Have the ability to communicate effectively in English, • Compute basic math/counting practices, • Be at least 18 years of age, • Be willing and able to work a flexible schedule, • Have the ability to lift and carry up to 55 lbs, • Be able to stand during the shift, • Be compliant with any local or company mask or related Covid-19 policies, • No nails must be kept clean and short in order to wear appropriate gloves and ensure food safety, • Hair must be kept in such a manner that it can be worn with a hair net or kept in a ball cap, • Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary. Requirements and Responsibilities: • As a Cookie Technician your job is to help craft cookies at every stage on its way to the customer, • Reading and understand the Crumbl recipes for preparing each week's cookies, • Following recipes to make cookie dough, frosting, toppings and glazes, • Portioning the mixed dough into consistent cookie dough balls ready for baking, • Panning out the cookies onto baking sheets, • Dressing the cookies in that weeks toppings, • Boxing customers orders of the worlds best cookies, • Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service, • In addition to just baking and making the world's best cookies, cookie technicians contribute to the overall success of each location by:, • Maintaining clean and tidy workspaces, • Restocking ingredients and supplies, • Folding and preparing the signature pink Crumbl boxes, • Vocally greeting every customer that patrons Crumbl, • Create and maintain eye contact, • Make memorable connections with guests, • Ensuring compliance with company policies, health, and safety standards, • Coaching team members and training new staff, • Opening and closing registers, accounting for the daily intake, and preparing cash deposits, • Handling customer issues and employee disputes Anticipated Hours Days: Monday through Saturday Weekly hours: 30 + hours a week Shifts will be from Early morning to afternoon Pay • $16- $19 (includes hourly pay + tip) Benefits • Employee Discount, • Off Every Sunday, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities Experience At least 1 year in restaurant/food industry management (Preferred) Certifications Valid Driver's License (Required) ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Climb a ladder Corporate Uniform • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • No jewelry Software (knowledge preferred but not required, will train) • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Slack Specific Job Responsibilities • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job Description Ana Luisa is a Brooklyn-based e-commerce jewelry brand with a simple, but clearcut idea that high quality jewelry shouldn't cost the planet. We believe that how we create our pieces matters just as much as why people wear them and that luxury shouldn't be defined so narrowly and designed for so few. We design, craft and deliver exceptional everyday pieces for everyone, priced fairly and produced ethically to create a positive impact for both people and the planet. About the Role We are seeking a poised and highly detail-oriented Floor Lead, Merchandising to serve as a key steward of the Ana Luisa in-store experience. In close partnership with store leadership, this role shapes the visual and client journey on the sales floor—ensuring every interaction, display, and moment reflects the brand’s elevated aesthetic and service philosophy. Key Responsibilities Client Experience & Sales Leadership • Embody and set the standard for a refined, intuitive, and deeply personalized client experience, • Lead with presence on the sales floor, inspiring the team to exceed performance goals while delivering exceptional service, • Translate KPIs and business objectives into clear, actionable direction for the team, • Curate thoughtful product recommendations that reflect both client individuality and brand sensibility Clienteling & Brand Expression • Cultivate enduring client relationships through a bespoke, high-touch approach, • Partner with leadership to host and execute elevated in-store events that strengthen brand affinity and community, • Act as a voice of the client, offering insights that inform and refine the overall experience, • Deliver signature services, including custom and permanent jewelry, with precision and artistry Visual Merchandising & Operational Excellence • Own the execution of all in-store merchandising, creating a visually cohesive and compelling environment aligned with brand direction, • Lead floorset installations with meticulous attention to detail and timing, • Elevate team understanding of product storytelling, styling, and new collections, • Ensure operational rigor through accurate inventory management, shipment oversight, and seamless daily execution What You Bring • Experience in retail leadership, ideally within jewelry or luxury environments, • A nuanced understanding of client experience and elevated service standards, • Strong commercial acumen paired with an intuitive, brand-led mindset, • Polished communication and leadership presence, • Familiarity with Shopify and Google Workspace, • Flexibility to support the needs of the business Location: Upper East Side Compensation & Benefits • $25–$28 Hourly; commensurate with experience, • Comprehensive medical, dental, and vision coverage, • Generous paid time off and floating holidays, • Exclusive employee discount and welcome giftCompensation In accordance with New York salary transparency guidelines, the expected salary range for this position is $25-$28 Hourly. Final compensation is based on experience, skills, and qualifications. EEOC: Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status. Powered by JazzHR pzKbJBAOR2

Job DescriptionBaker Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Baker and Mixers who want to grow with us! Qualifications: • Genuinely Nice!, • Enjoys baking, • Likes working with your hands, • Fast pace, and attention to detail, • Has a passion to serve and interact with people, • Takes pride in making memorable experiences for people, • Can learn and grow while being in a fast-paced environment, • Have the ability to communicate effectively in English, • Compute basic math/counting practices, • Be at least 18 years of age, • Be willing and able to work a flexible schedule, • Have the ability to lift and carry up to 55 lbs, • Be able to stand during the shift, • Be compliant with any local or company mask or related Covid-19 policies, • No nails must be kept clean and short in order to wear appropriate gloves and ensure food safety, • Hair must be kept in such a manner that it can be worn with a hair net or kept in a ball cap, • Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary. Requirements and Responsibilities: • As a Cookie Technician your job is to help craft cookies at every stage on its way to the customer, • Reading and understand the Crumbl recipes for preparing each week's cookies, • Following recipes to make cookie dough, frosting, toppings and glazes, • Portioning the mixed dough into consistent cookie dough balls ready for baking, • Panning out the cookies onto baking sheets, • Dressing the cookies in that weeks toppings, • Boxing customers orders of the worlds best cookies, • Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service, • In addition to just baking and making the world's best cookies, cookie technicians contribute to the overall success of each location by:, • Maintaining clean and tidy workspaces, • Restocking ingredients and supplies, • Folding and preparing the signature pink Crumbl boxes, • Vocally greeting every customer that patrons Crumbl, • Create and maintain eye contact, • Make memorable connections with guests, • Ensuring compliance with company policies, health, and safety standards, • Coaching team members and training new staff, • Opening and closing registers, accounting for the daily intake, and preparing cash deposits, • Handling customer issues and employee disputes Anticipated Hours Days: Monday through Saturday Weekly hours: 30 + hours a week Shifts to potentially be available (for): Morning, day, and night Pay • $15 - $18 (includes hourly pay + tip) Benefits • Employee Discount, • Off Every Sunday, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities Experience At least 1 year in restaurant/food industry management (Preferred) Certifications Valid Driver's License (Required) ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Climb a ladder Corporate Uniform • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • No jewelry Software (knowledge preferred but not required, will train) • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Slack Specific Job Responsibilities • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job Description Retail Virtual Hiring Event – Garden City, NY Showrooms | 6/17/2026 Thank you for your interest in attending our Garden City, NY Virtual Hiring Event on 06/17/2026! Please note: while this hiring event is conducted virtually, all positions are in-person roles based out of our showroom located at the Roosevelt Field mall in Garden City, NY. This event offers a unique opportunity to meet with our hiring team through pre-booked, virtual interviews held with our showroom leaders to learn more about our current openings. We are currently hiring for: • Retail Sales Assistant, • Retail Sales Consultant The targeted budget for this position is $24-$26/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Event Details: • Date: Wednesday, June 17th, • Time: 12:00pm – 6:00pm ET, • Location: Virtual Interviews, • Position Based At: Garden City, NY, • What to Expect: Please submit your resume and contact information to this posting. Once received, we will send over a link to book a time within the event's hours. You will then use the provided interview link to meet the team and chat through the roles open here at Brilliant Earth! What We Offer At Brilliant Earth, we're passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. #IND111 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job DescriptionShift Lead Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Shift Leads who want to grow with us! As a Shift Leader you will oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows. Requirements • Genuinely Nice!, • A fast, friendly attitude and work ethic, • Business savvy (Labor, Cost of Goods, P&L.), • Food and Facilities Safety Compliance, • Previous leadership experience working in quick service restaurants, • Ability to multitask and communicate effectively, • Passion for food service industry, • High school diploma/GED, • Excellent communication and interpersonal skills, • Strong leadership and organizational skills, • Confident problem-solver, • Team player Responsibilities • As Shift Leader, you will play a very important role in operating the store daily, • You will be responsible for maintaining fast friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high quality cookies; keep crew working at a fast pass; ensure bakers are well trained and provide great customer service, • Shift Leaders spend the majority of their time working in the kitchen as a team ensuring all crew members have assigned duties and all tasks are completed on time, • The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager, • Ultimately, a top shift leader should be able to ensure smooth and efficient workflows, • Supervising employees, assigning duties, and creating a shift schedule, • Monitoring team performance and ensuring duties are performed efficiently, • Reporting any issues that arise during the shift to management, • Managing employee requests and transgressions, • Ensuring compliance with company policies, health, and safety standards, • Coaching team members and training new staff, • Opening and closing registers, accounting for the daily intake, and preparing cash deposits, • Handling customer issues and employee disputes Anticipated Hours • Days: Monday through Saturday, • Weekly hours: up to 40, • Shifts to potentially be available (for): Morning, day, and night Pay • $17-$20 (includes hourly salary + tip) Benefits • Employee Discount, • Off Every Sunday, • Flexible schedule, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities Experience • At least 1 year in restaurant/food industry management (Preferred) Certifications • Valid Driver's License (Required), • ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Climb a ladder Corporate Uniform • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • No jewelry Software (knowledge preferred but not required, will train) • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Slack Specific Job Responsibilities • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job DescriptionAna Luisa is a Brooklyn-based e-commerce jewelry brand with a simple, but clearcut idea that high quality jewelry shouldn't cost the planet. We believe that how we create our pieces matters just as much as why people wear them and that luxury shouldn't be defined so narrowly and designed for so few. We design, craft and deliver exceptional everyday pieces for everyone, priced fairly and produced ethically to create a positive impact for both people and the planet. About the job Ana Luisa is looking for a results driven and self motivated Stylist to join the retail team. The Stylist assumes a pivotal role in our team's success. Their primary focus will be on delivering exceptional customer service, surpassing sales objectives and authentically narrating our brand story. Their passion for our products and commitment to exceptional customer service will help us exceed sales targets and enhance customer loyalty, making them a key contributor to our success. The Stylist will initially report to the Store Manager. What you’ll be responsible for: Sales Achievement • Develop and maintain a deep understanding of the Ana Luisa brand and product offerings to assist customers in making informed purchase decisions, • Achieve individual and team-based sales goals through a customer-centric approach, in-depth product knowledge and genuine selling techniques, • Meet and exceed Key Performance Indicator (KPI) goals; focusing on Average Order Value, Units Per Transaction, Conversion % and revenue to target, • Utilize company tools, incentives and strategies to support the achievement of store-wide sales targetsCustomer Experience, • Forge lasting relationships with customers by establishing genuine connections and delivering a personalized shopping experience, • Collaborate with the store team to build a strong clientele list, fostering brand loyalty and encouraging repeat customers, • Participate in store events and corporate-led initiatives to enhance brand awareness and community involvement, • Welcome customers into the store, creating a positive and inviting atmosphere, • Assist customers in styling jewelry, making recommendations that complement their individual style and lifestyle, • Work closely with store leadership to gather and implement customer feedback to enhance the overall shopping experience, • Resolve customer needs promptly and effectively to ensure high levels of customer satisfactionOperational Excellence & Visual Merchandising, • Accurately process customer transactions, ensuring a seamless experience in an OMNI channel setting, • Handle returns, exchanges and warranties efficiently and in accordance with company policies, • Maintain visual standards by executing brand, product and marketing initiatives, • Ensure the sales floor remains pristine and organized, with display jewelry presented attractively, • Collaborate with leadership on store operational matters, • Participate in regular inventory counts, contributing to maintaining high inventory accuracy, • Ensure all front and back-of-house procedures adhere to company policies and procedures, • Assist in processing shipments, including visual merchandising placement and replenishment to ensure product availability What you’ll bring: • High School Diploma or equivalent preferred, • 1+ years of retail management experience; jewelry experience preferred, • Customer centric mindset, • Strong communication skills, • Works well in a high performance team environment, • Ability to work nights, weekends and holidays, • Open availability required on Fri/Sat/Sun and two 4 hour shifts Mon-Thurs What you’ll love about us: • Team Lunches, • Sick Leave, • Brand Perks: Employee discount; Welcome gift card, • $18-$21 an hour, • Bonus eligibility Compensation In accordance with New York salary transparency guidelines, the expected salary range for this position is $18.00-$21.00 hourly. Final compensation is based on experience, skills, and qualifications. EEOC: Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status. Powered by JazzHR bsUJT8HFBO

Job DescriptionAssistant General Manager - Crumbl Cookies Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Assistant General Managers who want to grow with us! As an Assistant General Manager, you will play a very important role in operating the store daily. You will be responsible for maintaining fast friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high-quality cookies, making sure that bakers are well trained and provide great customer service. Managers spend much of their time working in the kitchen as a team ensuring all crew members have assigned duties and all tasks are completed on time. At Crumbl we have a strong culture of teamwork, growth, and family. If this interests you, please keep reading and apply today! Role • Genuinely Nice!, • Be present and work on the floor with the crew (this will be roughly 95% of where your time will be spent), • The Assistant General Manager needs to be fully capable of running the store in its entirety with or without the presence of a General Manger and implement workflow procedures based on direction from the companys General Manager., • Address employee questions and concerns, • Handle back-of-the-house work such as training, interviewing, ordering, scheduling, and communicating with partner vendors, • Regularly coordinate and communicate with Manager and owners Anticipated Hours • Days: Monday through Saturday, • Weekly hours: 30 + hours a week, • Shifts to potentially be available (for): Morning, day, and night Pay • $20 - $25 (includes hourly pay + tip) Benefits • Employee Discount, • Off Every Sunday, • Flexible schedule, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities, • Upon successful completion of the 90 day training period, assistant general manager pay will begin Experience • At least 1 year in restaurant/food industry management (Preferred) Certifications • Valid Driver's License (Required), • ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Climb a ladder Corporate Uniform • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • No jewelry Software (knowledge preferred but not required, will train) • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Slack Specific Job Responsibilities • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Managing new applications, interviewing, and hiring new employees, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job Description Floor Lead, Operations — Garden City, NY At Ana Luisa, we believe fine jewelry should be beautifully crafted, responsibly made, and designed to be worn every day. Rooted in modern luxury, we create elevated pieces defined by exceptional craftsmanship, timeless design, and intentional artistry. The Role The Floor Lead, Operations plays a key leadership role in supporting store performance through operational excellence, inventory integrity, and elevated client experiences. As a trusted partner to store leadership, this individual upholds luxury standards across all aspects of the business while fostering a seamless and refined in-store environment. Blending operational expertise with a strong presence on the sales floor, the Floor Lead, Operations supports team development, cultivates clientele, and contributes to the achievement of store sales and KPI goals. Responsibilities • Support and inspire a high-performing team culture rooted in collaboration, accountability, and excellence, • Drive operational efficiency while maintaining the highest standards of inventory accuracy, organization, and loss prevention, • Partner with store leadership to achieve sales goals and key business metrics, including conversion, AOV, UPT, and client retention, • Deliver bespoke service and elevated client experiences that strengthen loyalty and brand affinity, • Maintain exceptional visual merchandising standards, ensuring all displays, pricing, and product presentation align with brand expectations, • Oversee front and back of house operations, including replenishment, shipment processing, inventory audits, and omni-channel transactions, • Serve as a leadership presence on the sales floor by coaching team members, supporting clienteling efforts, and reinforcing luxury service standards, • Partner closely with HQ Operations and store leadership to optimize processes, improve efficiency, and support overall store performance Qualifications • 2–3+ years of retail leadership and operations experience, preferably within luxury or premium retail, • Strong operational and inventory management expertise, • Proven ability to support sales performance and KPI achievement, • Passion for fine jewelry, styling, and elevated client experiences, • Strong organizational skills with exceptional attention to detail, • Proficiency in Shopify, Google Workspace, and inventory management systems, • Polished communication skills with a collaborative, client-focused approach, • Flexibility to work evenings, weekends, and holidays as business needs require What You’ll Love About Us At Ana Luisa, we are committed to creating a people-first culture that values growth, creativity, and excellence. We offer comprehensive health and wellness benefits, generous time off, and exclusive brand perks, including employee discounts and a welcome gift. If you are a motivated retail professional with a passion for operational excellence and luxury service, we invite you to join Ana Luisa during an exciting period of growth and brand evolution. Compensation As required by the New York State salary transparency law, the expected base salary for this position ranges from $27-$29 per hour. Various factors are considered when extending offers, such as relevant skills, training, experience, and our organizational structure. EEOC: Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status. Powered by JazzHR cxH5bx1c3h

Job DescriptionCrew Member Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Baker and Mixers who want to grow with us! Qualifications: • Genuinely Nice!, • Enjoys baking, • Likes working with your hands, • Fast pace, and attention to detail, • Has a passion to serve and interact with people, • Takes pride in making memorable experiences for people, • Can learn and grow while being in a fast-paced environment, • Have the ability to communicate effectively in English, • Compute basic math/counting practices, • Be at least 18 years of age, • Be willing and able to work a flexible schedule, • Have the ability to lift and carry up to 55 lbs, • Be able to stand during the shift, • Be compliant with any local or company mask or related Covid-19 policies, • No nails must be kept clean and short in order to wear appropriate gloves and ensure food safety, • Hair must be kept in such a manner that it can be worn with a hair net or kept in a ball cap, • Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary. Requirements and Responsibilities: • As a Cookie Technician your job is to help craft cookies at every stage on its way to the customer, • Reading and understand the Crumbl recipes for preparing each week's cookies, • Following recipes to make cookie dough, frosting, toppings and glazes, • Portioning the mixed dough into consistent cookie dough balls ready for baking, • Panning out the cookies onto baking sheets, • Dressing the cookies in that weeks toppings, • Boxing customers orders of the worlds best cookies, • Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service, • In addition to just baking and making the world's best cookies, cookie technicians contribute to the overall success of each location by:, • Maintaining clean and tidy workspaces, • Restocking ingredients and supplies, • Folding and preparing the signature pink Crumbl boxes, • Vocally greeting every customer that patrons Crumbl, • Create and maintain eye contact, • Make memorable connections with guests, • Ensuring compliance with company policies, health, and safety standards, • Coaching team members and training new staff, • Opening and closing registers, accounting for the daily intake, and preparing cash deposits, • Handling customer issues and employee disputes Anticipated Hours Days: Monday through Saturday Weekly hours: 30 + hours a week Shifts to potentially be available (for): Morning, day, and night Pay • $15 - $18 (includes hourly pay + tip) Benefits • Employee Discount, • Off Every Sunday, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities Experience At least 1 year in restaurant/food industry management (Preferred) Certifications Valid Driver's License (Required) ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Climb a ladder Corporate Uniform • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • No jewelry Software (knowledge preferred but not required, will train) • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Slack Specific Job Responsibilities • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job DescriptionGeneral Manager - Crumbl Cookies Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented General Managers who want to grow with us! As a General Manager, you will play a very important role in operating the store daily. You will be responsible for maintaining fast friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high-quality cookies, making sure that bakers are well trained and provide great customer service. Managers spend much of their time working in the kitchen as a team ensuring all crew members have assigned duties and all tasks are completed on time. At Crumbl we have a strong culture of teamwork, growth, and family. If this interests you, please keep reading and apply today! Role • Be present and work on the floor with the crew (this will be roughly 85% to 90% of where your time will be spent), • Manage Assistant General Manager, shift managers, and bakers, • Address employee questions and concerns, • Handle back-of-the-house work such as training, interviewing, ordering, scheduling, and communicating with partner vendors, • Regularly coordinate and communicate with owners Anticipated Hours • Days: Monday through Saturday, • Shifts to potentially be available (for): Morning, day, and night Pay • Starting Salary + Bonuses = up to $87,000 Benefits • Total 10 Days PTO for Vacation and Sick Time, • Employee Discount, • Off Every Sunday, • Early close on certain holidays, • Quarterly Bonuses -Your success is our Success!, • Regular performance collaboration and career growth opportunities, • Upon successful completion of the 90 day training period, manager compensation and benefits will begin. Experience • At least 1 year in restaurant/food industry management (Preferred not required) Certifications • Valid Driver's License (Required), • ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Climb a ladder Corporate Uniform • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • No jewelry Software (knowledge preferred but not required, will train) • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Slack Specific Job Responsibilities • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Managing new applications, interviewing, and hiring new employees, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job Description Join the Lovisa America team: It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team. The Key Holder Role: The Key Holder is responsible for supporting the Store Manager and Assistant Store Manager aim to achieve store targets and keep the store looking presentable for our customers. If you enjoy a bright, energetic environment and you’re a great communicator who likes building relationships and has an eye for fashion, Lovisa is for you! Must be 18yrs and older to apply! Our Brand: Lovisa was created out of a need for on-trend fashion jewelry at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers. We are a fashion-forward jewelry brand that caters to every woman, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always” in everything we do. Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over 550 stores across 20 countries: New Zealand, The United States, Singapore, Malaysia, South Africa, United Kingdom, France, Germany, Belgium, Netherlands, Switzerland, Austria, Luxembourg. As we continue to grow, vast opportunities will arise and are on offer for self-motivated and enthusiastic leaders and Team Members. Lovisa Benefits: • Ongoing training, mentoring and support for personal and career growth., • Generous product discount., • Incentives galore., • Ear piercing training., • A culture that is committed to continuous improvement!, • Opportunity to join one of Australia’s fastest and most successful global retail brand! What we are looking for! • Do you have a strong desire to deliver an exceptional experience to your customer?, • You possess strong time management and organizational skills, • You thrive off challenge and reward, • Have you got prior experience working in Retail/Hospitality?, • Can you create a positive team environment?, • Will you aim to ensure the store always looks presentable and inviting to our customers? To be successful in this role you will have: • Prior experience for a retailer or hospitality, • Ability to perform in a fast-paced, high-volume environment, • Exceptional communication skills, • A Passion for retail and fashion! We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.

Job Description ✨ Join the Lovisa Team – Where Fashion and Fun Come Together! ✨ Ready to dive into the world of super stylish jewellery that doesn’t break the bank? Lovisa is the ultimate go-to destination for trendy, affordable jewellery, and we’re growing fast – and we want YOU to be part of it! If you’re passionate about fashion, love the idea of working in a fun, high-energy team, and want to develop your skills while helping others shine, this is your dream job. What’s In It for You: • Endless Growth: We’re constantly expanding (hello, global opportunities!), and we want you to grow with us! Whether it’s leveling up within your local store or taking on an international role, the possibilities are endless., • Fashion Perks: Get discounts on our fabulous jewellery, plus access to global competitions with amazing prizes – because we love rewarding our team., • Training & Skills: Not only will you get hands-on experience in retail, but we’ll train you to become an expert in everything from customer service to piercing (yep, we teach you how to do that too!)., • A Team That Gets It: Work with a group of fun, energetic people who love what they do and always have each other's backs. Your team is your support system, and together, you'll crush it! What We’re Looking For: If you're obsessed with fashion and love helping others express their unique style, then we’re all in! We want someone who thrives in fast-paced environments, enjoys delivering amazing customer experiences, and is ready to bring that positive, can-do energy every day. • Fashion Enthusiast: You get excited about helping people find the perfect piece of jewelry to level up their look. You’re on top of the trends and always ready to style up any outfit., • Go-Getter: You’ve got that hustle – you’re proactive, motivated, and always find a way to get things done. You bring the energy!, • Team Player: You love being part of a squad that’s always supporting each other and working together to hit goals (and have fun while doing it!)., • Customer-Focused: You know that delivering an incredible customer experience is EVERYTHING. Every customer is unique, and you’re ready to help them shine! The Role: As a Part-Time Team Member at Lovisa, you’ll play a key role in creating unforgettable experiences for our customers! You'll be: • Providing next-level customer service that makes people feel amazing, • Helping customers find that perfect jewelry piece (the one they won’t stop wearing), • Keeping the store looking fresh, organised, and picture-perfect at all times, • Learning how to pierce (training provided!) and making sure customers leave with a smile, • Having fun in a high-energy environment where every day is a new adventure How to Apply: We’re not asking for a CV – just a 1-minute video that answers these 3 simple questions: • What excites you about joining Lovisa?, • What does the phrase “It’s about the customer, always” mean to you?, • What 3 skills do you bring to the team? Dress to impress – this is your chance to show us why YOU are the perfect fit for Lovisa! Why Lovisa? We’re all about diversity, creativity, and building a team that represents the world around us. Whether you're from across the street or across the globe, we celebrate your uniqueness and know it’s what makes our team so awesome. Ready to join a global brand that’s growing fast and all about making the world a more stylish place? Apply now and start your Lovisa journey – we can’t wait to meet you! ????

Job DescriptionKeyholder — Roosevelt Field, Garden City, NY At Ana Luisa, we believe fine jewelry should be beautifully crafted, responsibly made, and designed to be worn every day. Rooted in modern luxury, we create elevated pieces defined by exceptional craftsmanship, timeless design, and intentional artistry. The Role The Keyholder serves as a brand ambassador and leadership presence on the sales floor, delivering elevated client experiences while supporting the daily success of the store. Through bespoke service, strong product knowledge, and a commitment to luxury standards, this role plays an integral part in cultivating clientele, driving sales performance, and fostering a welcoming, service-driven environment. Partnering closely with store leadership, the Keyholder supports operational excellence, team development, and overall store performance while ensuring every client interaction reflects the elegance and values of Ana Luisa. ResponsibilitiesLeadership & Team Support • Foster a collaborative and inclusive store culture rooted in positivity, teamwork, and excellence, • Support the coaching and daily development of team members through motivation, product knowledge, and leadership on the sales floor, • Lead by example in delivering elevated client experiences and upholding luxury service standards, • Communicate store goals, KPIs, and brand initiatives clearly and effectivelySales & Client Experience, • Drive sales performance through personalized styling, authentic relationship building, and client-first service, • Deliver bespoke service and elevated experiences that cultivate long-term clientele and brand loyalty, • Support the achievement of store KPIs, including conversion, AOV, UPT, and client retention, • Assist with in-store events and client experiences that strengthen community engagement and brand affinity, • Utilize Custom Jewelry and Permanent Jewelry services to create memorable and personalized client momentsOperations & Visual Standards, • Support daily store operations, including opening and closing procedures, transactions, returns, and inventory management, • Maintain exceptional visual merchandising and presentation standards aligned with brand expectations, • Participate in inventory counts, shipment processing, replenishment, and stock organization, • Uphold operational procedures, compliance standards, and overall store organization with strong attention to detailQualifications, • 1+ year of retail leadership or keyholder experience, preferably within luxury or premium retail, • Proven ability to drive sales performance and deliver exceptional client experiences, • Passion for fine jewelry, styling, and luxury service, • Strong communication, organizational, and problem-solving skills, • Familiarity with Shopify, Google Workspace, and inventory systems preferred, • Flexibility to work evenings, weekends, holidays, and maintain open availabilityWhat You’ll Love About Us At Ana Luisa, we are committed to creating a people-first culture that values growth, creativity, and excellence. We offer a supportive team environment, generous paid time off, floating holidays, extensive training and development opportunities, and exclusive brand perks, including employee discounts and a welcome gift card. Join a purpose-driven brand redefining modern jewelry through thoughtful design, sustainability, and elevated client experiences. Compensation In accordance with New York salary transparency guidelines, the expected hourly rate for this position is $23.00–$25.00 per hour. Final compensation is based on experience, skills, and qualifications. EEOC: Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status. Powered by JazzHR xGwFYYqPQP

Job Description ✨ Join the Lovisa Team – Where Fashion and Fun Come Together! ✨ Ready to dive into the world of super stylish jewellery that doesn’t break the bank? Lovisa is the ultimate go-to destination for trendy, affordable jewellery, and we’re growing fast – and we want YOU to be part of it! If you’re passionate about fashion, love the idea of working in a fun, high-energy team, and want to develop your skills while helping others shine, this is your dream job. What’s In It for You: • Endless Growth: We’re constantly expanding (hello, global opportunities!), and we want you to grow with us! Whether it’s leveling up within your local store or taking on an international role, the possibilities are endless., • Fashion Perks: Get discounts on our fabulous jewellery, plus access to global competitions with amazing prizes – because we love rewarding our team., • Training & Skills: Not only will you get hands-on experience in retail, but we’ll train you to become an expert in everything from customer service to piercing (yep, we teach you how to do that too!)., • A Team That Gets It: Work with a group of fun, energetic people who love what they do and always have each other's backs. Your team is your support system, and together, you'll crush it! What We’re Looking For: If you're obsessed with fashion and love helping others express their unique style, then we’re all in! We want someone who thrives in fast-paced environments, enjoys delivering amazing customer experiences, and is ready to bring that positive, can-do energy every day. • Fashion Enthusiast: You get excited about helping people find the perfect piece of jewelry to level up their look. You’re on top of the trends and always ready to style up any outfit., • Go-Getter: You’ve got that hustle – you’re proactive, motivated, and always find a way to get things done. You bring the energy!, • Team Player: You love being part of a squad that’s always supporting each other and working together to hit goals (and have fun while doing it!)., • Customer-Focused: You know that delivering an incredible customer experience is EVERYTHING. Every customer is unique, and you’re ready to help them shine! The Role: As a Part-Time Team Member at Lovisa, you’ll play a key role in creating unforgettable experiences for our customers! You'll be: • Providing next-level customer service that makes people feel amazing, • Helping customers find that perfect jewelry piece (the one they won’t stop wearing), • Keeping the store looking fresh, organised, and picture-perfect at all times, • Learning how to pierce (training provided!) and making sure customers leave with a smile, • Having fun in a high-energy environment where every day is a new adventure How to Apply: We’re not asking for a CV – just a 1-minute video that answers these 3 simple questions: • What excites you about joining Lovisa?, • What does the phrase “It’s about the customer, always” mean to you?, • What 3 skills do you bring to the team? Dress to impress – this is your chance to show us why YOU are the perfect fit for Lovisa! Why Lovisa? We’re all about diversity, creativity, and building a team that represents the world around us. Whether you're from across the street or across the globe, we celebrate your uniqueness and know it’s what makes our team so awesome. Ready to join a global brand that’s growing fast and all about making the world a more stylish place? Apply now and start your Lovisa journey – we can’t wait to meet you! ????

Job Description Retail Styling Assistant - Garden City, Long Island Our Retail Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Roosevelt Field showroom. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. Showroom Coordination & Maintenance: • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area. What You Have: • A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together! What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND222 Applications are being reviewed on a rolling basis. More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. 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Job Description Vice President, General Merchandise Manager Position Summary The Vice President, General Merchandise Manager will lead the company’s merchandising, category management, planning, vendor partnership, and commercial buying strategy across all major retail categories. This is a senior leadership role responsible for driving sales, margin, inventory productivity, vendor economics, assortment relevance, and long-term category growth across a luxury airport retail environment. This role will oversee the Divisional Merchandise Managers and their teams across multiple categories, including Fashion, Sunglasses & Jewelry; Beauty; and Liquor, Tobacco, Confectionery, Food & Gifts. The VP, GMM will lead a total category organization of approximately 15 people, including 3 DMM’s, and partner with the planning team that is responsible for open-to-buy management, forecasting, order placement, replenishment, inventory control, and business analytics. Key Responsibilities Merchandising & Category Leadership • Lead the overall merchandising strategy across all major categories, ensuring each division has a clear commercial plan, differentiated assortment, and measurable financial objectives., • Manage, coach, and develop DMMs, buyers, associate buyers, and category teams to strengthen business performance, vendor partnerships, talent capability, and accountability., • Oversee category strategies for:, • Fashion, Sunglasses & Jewelry, • Beauty, • Liquor, Tobacco, Confectionery, Food & Gifts, • Ensure assortments are tailored to airport travelers, terminal passenger mix, brand positioning, local market opportunities, and duty free / travel retail dynamics. Planning, Forecasting & Inventory Management • Lead the planning organization responsible for open-to-buy, forward forecasting, order placement, replenishment, allocation, and inventory productivity., • Partner with planning teams to improve sell-through, stock availability, inventory turns, aged inventory management, gross margin return on inventory, and working capital efficiency., • Establish disciplined review processes for sales trends, category performance, vendor productivity, promotional effectiveness, and inventory risk. Vendor Negotiation & Commercial Terms • Lead senior-level negotiations with brand partners and vendors to improve the company’s financial results and the customer experience., • Negotiate and improve terms including:, • Margin and wholesale cost, • Rebates and incentives, • Payment terms, • Shipping and logistics terms, • Brand staffing / demo support, • Capital contributions for store build-outs, • Marketing and promotional support, • Exclusives, launches, and limited-edition products, • Space, location, and rental fixture commitments Space, Location & Business Development • Lead commercial input into space planning, brand placement, category adjacencies, store concepts, and location strategy., • Evaluate new category opportunities, brand partnerships, pop-ups, shop-in-shops, exclusive concepts, and business development initiatives., • Partner with operations, finance, marketing, store planning, and executive leadership to support new openings, renovations, category expansions, and major commercial initiatives. Strategic Pricing, Assortment & Market Positioning • Own strategic pricing architecture across categories, ensuring competitiveness, margin delivery, and clear value proposition for airport travelers., • Analyze competitive pricing, domestic market pricing, travel retail benchmarks, passenger demographics, and vendor economics to guide pricing and assortment decisions., • Develop category strategies that balance luxury positioning, commercial productivity, duty free savings, brand equity, and customer conversion. Cross-Functional Leadership • Serve as the senior merchandising partner to Operations, Finance, Marketing, Store Planning, Supply Chain, and Executive Leadership., • Ensure strong communication between buying, planning, warehouse, logistics, stores, and vendors., • Represent the merchandising organization in executive meetings, vendor negotiations, business reviews, and strategic planning discussions. Success Metrics / KPIs • Total sales and category sales growth, • Gross margin dollars and margin rate, • Sales per passenger and conversion improvement, • Inventory turn and inventory productivity, • Open-to-buy accuracy and forecast accuracy, • Sell-through and aged inventory reduction, • Vendor funding, rebates, and contribution income, • Improved payment, shipping, margin, and commercial terms, • Space productivity and sales per square foot, • New brand launches, exclusives, and business development wins, • Team development, succession planning, and retention Qualifications • Bachelor’s degree in business, merchandising, retail management, finance, or related field preferred., • 10+ years of progressive merchandising, buying, planning, or category management experience, preferably in luxury retail, travel retail, department stores, specialty retail, or airport retail., • Proven experience leading senior category teams, DMMs, buyers, and planning functions., • Strong vendor negotiation experience with demonstrated ability to improve commercial terms and build strategic brand partnerships., • Deep understanding of assortment strategy, open-to-buy, forecasting, inventory management, pricing, margin management, and retail financial metrics., • Experience across multiple categories preferred, including beauty, fashion, accessories, jewelry, liquor, tobacco, confectionery, food, gifts, or luxury goods., • Strong executive presence with the ability to partner with senior leadership, vendors, landlords, airport stakeholders, and cross-functional teams.

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