JOB TODAY logo

Knowledge services jobs in Paterson, New JerseyCreate job alerts

Are you a business? Hire knowledge services candidates in Paterson, NJ

  • Employee Relations Partner
    Employee Relations Partner
    5 days ago
    $80000–$90000 yearly
    Full-time
    Allendale

    Position & Perks: The HR Manager oversees Employee Relations issues and trends in their assigned region. The HR Manager acts as strategic partner to provide practical, consistent, and proactive support to Area Directors, Managers, and Employees to improve culture and legal compliance. The HR Manager supports a Company Culture that emphasizes employee engagement and recognition, integrity, passion for service, productivity, and professional development. Note: This position is on-site and is not hybrid or remote. We offer a wide package of Benefits including healthcare, PTO, 401k, Paid Holidays and much more! Responsibilities: • Partner with Operations, Management, and HR support team to provide direction and assistance for field operations in the day-to-day human resources administration in accordance with the Company’s policies, procedures, and applicable laws., • Accountable for oversight and management of all Employee Relations for their designated market; conduct or direct investigations as needed resulting from both formal and informal internal / external complaints, • Ownership for their region’s EthicsPoint cases; respond to all complaints, grievances, policy resolution issues, discipline, etc. in a timely manner to recommend outcomes and ensure proper documentation for records., • Draft clear, defensible investigation summaries and recommendations aligned with company precedent, • Independently assess investigation scope, credibility, risk level, and escalation thresholds; determine when to involve Legal or senior HR leadership, • Oversee the other HR Manager’s region’s issues as needed when they are out on PTO, • Analyze Employee Relations data, EthicsPoint trends, and repeat risk indicators to inform policy, training, and Operational and cultural changes; Use data to proactively reduce ER volume and compliance exposure within assigned region, • Communicate and enforce company policies and procedures., • Partner with Director of HR to formulate and implement strategies for employee engagement, recognition, retention, and culture, • Maintain and coordinate all legal files and document coordination for suits and claims for the geographical area of responsibility., • Presents training to concept Managers and others on employee relations and fair employment practices., • Proactively identify risks and ensure the department and company is operating in compliance with federal and state laws., • Maintain consistency and alignment with Operations in the areas of performance management and development with restaurant Management team, outline growth and development opportunities in partnership with Learning and Development team., • Collaborate with Benefits department to mitigate risk and ensure a safe work environment regarding accommodations, Fitness for Duty, and return to work clearance., • May be required to represent company during DOL investigations, legal cases, or to advise concept personnel., • Coordinates or assists at various company outings and cultural initiatives as needed. Qualifications: • Proven ability to manage high-volume Employee Relations casework, including multiple concurrent investigations, tight timelines, and fast-paced decision-making, • Demonstrated experience balancing legal risk, operational realities, and organizational culture in a frontline hourly environment, including support of operations in complex jurisdictions (e.g., NYC, NJ, multi-state compliance environments), • Expert knowledge of labor and employment laws and regulations, with the ability to apply them practically and consistently in real-world operational settings, • Strong emotional intelligence, resilience, and professionalism, with the ability to remain grounded and effective during sensitive, high-conflict, or high-pressure situations, • Coach and influence leaders through difficult decisions, not just deliver outcomes, while maintaining credibility and alignment with company priorities, • Excellent active listening, negotiation, presentation, and interpersonal skills, with the ability to build effective relationships at all levels of the organization, • Highly organized, results-oriented, and resourceful, with strong problem-solving, decision-making, and process-improvement capabilities, and a strong sense of urgency Ability to: • Manage conflict and promote a collaborative, professional work environment, • Thrive in a fast-paced environment with multiple competing demands, demonstrating strong follow-through, sound judgment, and attention to detail, • Maintain strict confidentiality and exercise discretion in all matters, • Think strategically while demonstrating practical leadership and execution skills, • Work effectively with cross-functional partners, co-workers, and management, • Work flexible and non-traditional hours as business needs require, • Travel intermittently to local restaurants, area meetings, and special projects, including overnight travel approximately 20–30% annually

    Easy apply
  • Receptionist / Administrative Assistant
    Receptionist / Administrative Assistant
    5 days ago
    $28–$39 hourly
    Full-time
    Teaneck

    The Administrative Assistant provides administrative and clerical support to ensure the efficient operation of the office. This role supports managers and employees through a variety of tasks related to organization, communication, and documentation. Key Responsibilities: • Answer and direct phone calls, • Organize and schedule appointments and meetings, • Maintain filing systems (electronic and paper), • Prepare reports, memos, letters, and other documents, • Handle incoming and outgoing correspondence, • Manage office supplies inventory, • Assist with basic bookkeeping tasks, • Coordinate travel arrangements, • Provide general support to visitors, • Maintain confidentiality of sensitive information, • Required Qualifications:, • High school diploma or equivalent (Associate’s degree preferred), • Proven experience as an administrative assistant or office assistant, • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Strong written and verbal communication skills, • Excellent organizational and time-management skills, • Ability to multitask and prioritize work, • Attention to detail and problem-solving skills, • Preferred Skills:, • Experience with office management systems, • Basic accounting knowledge, • Customer service experience, • Work Environment:, • Office setting, • Full-time or part-time positions available, • Standard business hours (may vary by organization)

    Immediate start!
    Easy apply
  • Chef of Dominican Specialty
    Chef of Dominican Specialty
    8 days ago
    Full-time
    Hackensack

    We are seeking a passionate and skilled Chef of Dominican Specialty to lead the culinary creation and presentation of authentic Dominican dishes. This dynamic role offers an exciting opportunity to showcase vibrant flavors, traditional recipes, and innovative culinary techniques in a lively, fast-paced environment. As a key member of our culinary team, you will craft memorable dining experiences that celebrate Dominican culture while maintaining high standards of food quality, safety, and service excellence. Your leadership will inspire your team to deliver exceptional cuisine that delights our guests and elevates our restaurant’s reputation. Responsibilities Develop and execute authentic Dominican menu items, ensuring consistency, flavor integrity, and visual appeal. Oversee all aspects of food preparation, cooking, and presentation in accordance with established recipes and standards. Lead, supervise, and motivate kitchen staff to maintain high performance levels, fostering a positive team environment. Manage inventory control, including ordering ingredients, monitoring stock levels, and minimizing waste to optimize food costs. Ensure compliance with food safety regulations and sanitation standards across all kitchen operations. Coordinate with front-of-house staff to ensure smooth service flow during peak hours and special events such as banquets or catering functions. Implement training programs for team members on culinary techniques, food handling, and safety procedures to promote continuous improvement. Requirements Proven experience in fine dining or restaurant management with a focus on Caribbean or Dominican cuisine. Demonstrated banquet experience and familiarity with catering operations. Strong supervisory skills with experience managing kitchen teams in fast-paced environments. Extensive knowledge of food production, menu planning, and food service management principles. Expertise in inventory management, control procedures, and cost optimization strategies. Solid background in food safety practices, sanitation standards, and dietary department protocols. Ability to lead by example with excellent cooking skills and a passion for authentic Dominican flavors. Previous experience in hospitality settings such as restaurants or catering services is highly desirable. Join us as a Chef of Dominican Specialty to bring vibrant flavors to life! Your culinary expertise will inspire your team while delighting our guests with memorable dishes rooted in rich tradition and innovative flair. We value energetic leadership combined with detailed knowledge of the food industry—if you’re ready to make a flavorful impact, we want to hear from you! Pay: $15.00 - $17.00 per hour Benefits: Food provided Work Location: In person

    Easy apply
  • Cashier
    Cashier
    12 days ago
    Part-time
    Wayne

    Join our dynamic retail team as a Cashier/Sales Associate, where your energy and enthusiasm will drive exceptional customer experiences. In this role, you will be the friendly face of our store, providing outstanding service while efficiently managing transactions and assisting customers with their shopping needs. Your proactive approach and attention to detail will help create a welcoming environment that encourages repeat business and fosters customer loyalty. Whether handling sales, stocking shelves, or demonstrating products, you’ll play a vital part in our store’s success and growth. Responsibilities Greet customers warmly and assist them with their shopping, product inquiries, and purchases to ensure a positive experience. Operate the POS (Point of Sale) system accurately to process transactions swiftly and securely. Handle cash, credit/debit card payments, and perform cash handling duties with precision. Conduct product demos to showcase features and benefits, encouraging upselling opportunities. Maintain merchandising standards by stocking shelves, organizing displays, and ensuring products are well-presented. Assist with inventory management through stock replenishment and inventory checks to keep the sales floor organized. Provide excellent phone etiquette when answering inquiries or assisting customers remotely. Support team members with supervising tasks when needed and contribute to a collaborative store environment. Skills Proficiency with POS systems and cash handling procedures to ensure smooth checkout experiences. Previous supervising experience is a plus, demonstrating leadership in retail settings. Ability to conduct engaging product demos that educate customers and promote sales. Bilingual skills are highly valued to connect with a diverse customer base effectively. Strong communication skills to clearly convey information and provide exceptional customer service. Knowledge of retail sales techniques, upselling strategies, and merchandising principles. Experience in grocery stores or similar retail environments is preferred for familiarity with retail operations. Basic math skills for accurate cash register operations and transaction calculations. Excellent phone etiquette for professional remote communication with customers or vendors. Join us in creating an energetic shopping environment where customer satisfaction is at the heart of everything we do! Job Type: Part-time Pay: $18.00 - $20.00 per hour Expected hours: 28 – 30 per week Benefits: Employee discount Work Location: In person

    Easy apply
  • Assistant Manager
    Assistant Manager
    29 days ago
    Full-time
    Wayne

    At Johnston & Murphy we believe that attributes are as important as experience and that who you are is as important as what you know. We believe that it’s the intangibles that make people and organizations special. Towards that end we have created a culture around an attributes based people model called P.R.I.D.E. Pay Range: $45,000 per year (Includes base pay & personal commissions) Key Responsibilities of an Assistant Manager Passion – Personally dedicated to being the best; conveys enthusiasm for the organization with a “can do” attitude; never gives up. Consistently meet deadlines Use J&M sales tools to implement and obtain sales objectives Utilize all available resources to improve performance and to further educate yourself and your sales team Represents the Brand – Acts as an ambassador for the brand to the outside world; creates a store environment representative of a premium brand; adheres to an appropriate and effective set of core values. Effectively Network and Recruit Assist in interviewing and hiring personnel using the PRIDE model Assist in the implementation of visual guidelines, window changes and maintaining store appearance Adhere to personal presentation guidelines Consistently deliver World Class Service and use proper phone etiquette Interpersonal Skills – Effective communicator within the organization; builds lasting and productive relationships with co-workers. Build lasting and productive relationships within the organization Assist in the implementation, utilizing and certifying the team in all training programs Effective communication skills Assist in coaching and counseling performance to achieve company standards Assist in the implementation and adherence to all company policies and procedures Assist in the creation and administering PRIDE Performance Plans and Evaluations Delivers Results – Achieves financial goals; manages profitability through personal and team performance; executes company priorities. Meet and exceed sales plans, both store and personal Meet and exceed sales metrics, both store and personal Assist in protecting company assets including accurate inventory and cash management Assist in the creation and maintaining of weekly work schedules to utilize talent and maximize sales Edge – Can effectively initiate and manage change; makes good decisions based on analysis and knowledge; conveys sense of urgency and moves issues to closure. Ability to: Assist in managing ALL performance, from exceptional to deficient Identify trends through shopping the competition and other trend resources Effectively use all merchandise reports to assist in analyzing, identifying and communicating merchandising needs to maximize your business Partner with HR to move issues to closure Interpersonal Skills – Effective communicator within the organization; builds lasting and productive relationships with co-workers. Build lasting and productive relationships within the organization Assist in the implementation, utilizing and certifying the team in all training programs Effective communication skills Assist in coaching and counseling performance to achieve company standards Assist in the implementation and adherence to all company policies and procedures Assist in the creation and administering PRIDE Performance Plans and Evaluations Delivers Results – Achieves financial goals; manages profitability through personal and team performance; executes company priorities. Meet and exceed sales plans, both store and personal Meet and exceed sales metrics, both store and personal Assist in protecting company assets including accurate inventory and cash management Assist in the creation and maintaining of weekly work schedules to utilize talent and maximize sales Edge – Can effectively initiate and manage change; makes good decisions based on analysis and knowledge; conveys sense of urgency and moves issues to closure. Ability to: Assist in managing ALL performance, from exceptional to deficient Identify trends through shopping the competition and other trend resources Effectively use all merchandise reports to assist in analyzing, identifying and communicating merchandising needs to maximize your business Partner with HR to move issues to closure Job Requirements Prior management experience in retail environment preferred. Ability to multi-task in a fast-paced environment. Excellent interpersonal and customer service skills. Effective communication skills. Professional appearance. Willingness to learn. Stable prior employment history. Physical demands: this position involves constant moving, talking, listening, reaching, stooping, kneeling, crouching, standing for long periods of time, walking, using hands to operate controls and climbing ladders in a safe manner. In addition, the ability to lift at least 40 lbs. The successful candidate will work a retail schedule, including evenings, weekends, and holidays as required. The candidate must adapt quickly to the competitive environment of retail sales Job Type: Full-time Pay: $45,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Retirement plan Vision insurance Work Location: In person

    Easy apply