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Job Description Residential Manager Location: Schenectady County, NY FLSA: Non-Exempt Reports To: Assistant Director Physical Requirements: Ability to lift and transfer individuals, walking, climbing, bending and reaching. Hours of Work: Full time- 40 hours per week. Work hours vary. Frequent evening hours required, 24 hour emergency coverage required. . Spot checks conducted at various times, frequency, and shift to ensure unexpected visits. On call responsibilities. Pay Range: The pay range is $29.50 to $39.76 Empower people to live the life they love! We are seeking a compassionate, organized, and dedicated Residential Manager to lead a home for adults with intellectual and other developmental disabilities. This is more than a job-it's a meaningful opportunity to foster independence, dignity, and community for the individuals we serve. Key responsibilities: *Oversee day to day operations of the home, ensuring a safe, clean, and nurturing environment. *Supervise and support direct care staff; provide training, scheduling and performance feedback. *Advocate for residents and coordinate individual care plans in collaboration with families, case managers and health professionals. *Maintain compliance with state and federal regulations and organizational policies. *Manage budgets, medications and household needs. Ideal candidate will have: *High School Diploma required. Bachelor's degree preferred. *Minimum one year experience working with individuals with developmental disabilities required. *Minimum one year of supervisory experience in any field required. *Strong leadership and communication skills. *Ability to manage responsibilities calmy and effectively in a dynamic environment. *Valid NYS drivers license that meets agency requirements. *Must be able to read, write and speak the English language. We offer: *A supportive, mission-driven work environment where your voice matters. *On going training and career development pathways to grow into roles such as Assistant Directors and Program Directors. *A chance to make a lasting impact in a role that blends heart and leadership. Ready to join a team that values heart, humanity, and professional growth? Disclaimer - The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Liberty reserves the right at its sole discretion to amend its policies, programs and/or guidelines, including the contents of this job description, at any time without prior notice. A candidate's rate of pay is based upon a consideration of several factors which may vary based upon the position. These factors may include education, prior work experience, licenses, certifications and labor markets. In addition to your pay, Liberty cares about you and invests in you as a team member, so that you can take care of yourself and your family. Liberty offers eligible team members and their dependents comprehensive health benefits and programs, which may include, medical, dental, vision, life insurance, 401k and more, to help you and your family take care of your whole selves. Job Posted by ApplicantPro

This role combines your public policy expertise with language mastery, helping train cutting-edge AI models in the public policy domain. You will leverage your background in public policy, alongside your bilingual communication skills, to create accurate, culturally nuanced, and technically

Mercor is seeking native Korean speakers who are also medical professionals based in Korea. This role combines your clinical expertise with language mastery, helping train cutting-edge AI models in the healthcare domain. You will leverage your background in medicine, alongside your bilingual communication skills, to create accurate, culturally nuanced, and technically precise content that reflects real-world medical usage in Korea. * * * ## Role Responsibilities - Medical Content Development: Translate, adapt, and synthesize complex medical concepts into clear, structured rubrics for AI training. - Bilingual Communication: Write fluently in both Korean and English, ensuring accurate terminology and nuanced expression across languages. - Domain Expertise: Provide cultural and medical insights specific to Korean healthcare, ensuring linguistic accuracy in clinical and professional contexts. - Collaboration: Work closely with reviewers and peers to refine content. * * * ## Ideal Candidates Should Have: - Language Skills: Native-level fluency in Korean with strong written and spoken English. - Education: Advanced degree (MD or PhD in related healthcare field). - Experience: 2–6+ years of medical practice, research, or healthcare-related professional experience. - Analytical Abilities: Excellent writing, analytical, and communication skills. Experience in medical writing, instructional design, or academic publishing. - Nice to Haves - Experience with grading, instructional design, or rubric development is a plus. - Familiarity with generative AI models or machine learning concepts is a bonus, but not required. * * * ## More Details About This Role: - This is a remote and asynchronous role — work on your own schedule. - Expect to contribute at least 20 hours per week. - Expect a commitment of around 2 months. - You’ll be working in a structured project environment with clear goals and tools. Application and Onboarding Process: - Submit your resume. - Complete an AI-led interview to assess language ability and professional experience. This should take around 15 minutes. - If selected, you’ll take a follow-up AI-led interview to assess your professional background. - You’ll then complete a paid work trial to determine if this type of work is suited for you. - After that, you’ll receive feedback and be onboarded to the project. * * * About Mercor: Mercor is a San Francisco-based company connecting top-tier professionals with cutting-edge AI initiatives. Backed by investors like Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey, we specialize in accelerating AI development through expert human collaboration.

Mercor is seeking native Mandarin speakers who can read/write in Traditional Chinese and are also medical professionals based in Taiwan. This role combines your clinical expertise with language mastery, helping train cutting-edge AI models in the healthcare domain. You will leverage your background in medicine, alongside your bilingual communication skills, to create accurate, culturally nuanced, and technically precise content that reflects real-world medical usage in Taiwan. * * * ## Role Responsibilities - Medical Content Development: Translate, adapt, and synthesize complex medical concepts into clear, structured rubrics for AI training. - Bilingual Communication: Write fluently in both Traditional Chinese and English, ensuring accurate terminology and nuanced expression across languages. - Domain Expertise: Provide cultural and medical insights specific to Taiwanese healthcare, ensuring linguistic accuracy in clinical and professional contexts. - Collaboration: Work closely with reviewers and peers to refine content. * * * ## Ideal Candidates Should Have: - Language Skills: Native-level fluency in Mandarin with strong written and spoken English. - Education: Advanced degree (MD or PhD in related healthcare field). - Experience: 2+ years of medical practice, research, or healthcare-related professional experience. - Analytical Abilities: Excellent writing, analytical, and communication skills. Experience in medical writing, instructional design, or academic publishing. - Nice to Haves - Experience with grading, instructional design, or rubric development is a plus. - Familiarity with generative AI models or machine learning concepts is a bonus, but not required. * * * ## More Details About This Role: - This is a remote and asynchronous role — work on your own schedule. - Expect to contribute at least 20 hours per week. - Expect a commitment of around 2 months. - You’ll be working in a structured project environment with clear goals and tools. Application and Onboarding Process: - Submit your resume. - Complete an AI-led interview to assess language ability and professional experience. This should take around 15 minutes. - If selected, you’ll take a follow-up AI-led interview to assess your professional background. - You’ll then complete a paid work trial to determine if this type of work is suited for you. - After that, you’ll receive feedback and be onboarded to the project. * * * About Mercor: Mercor is a San Francisco-based company connecting top-tier professionals with cutting-edge AI initiatives. Backed by investors like Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey, we specialize in accelerating AI development through expert human collaboration.

Mercor is seeking native Brazilian Portuguese speakers who are also medical professionals based in Brazil. This role combines your clinical expertise with language mastery, helping train cutting-edge AI models in the healthcare domain. You will leverage your background in medicine, alongside your bilingual communication skills, to create accurate, culturally nuanced, and technically precise content that reflects real-world medical usage in Portuguese * * * ## Role Responsibilities - Medical Content Development: Translate, adapt, and synthesize complex medical concepts into clear, structured rubrics for AI training. - Bilingual Communication: Write fluently in both Portuguese and English, ensuring accurate terminology and nuanced expression across languages. - Domain Expertise: Provide cultural and medical insights specific to Brazilian healthcare, ensuring linguistic accuracy in clinical and professional contexts. - Collaboration: Work closely with reviewers and peers to refine content. * * * ## Ideal Candidates Should Have: - Language Skills: Native-level fluency in Brazilian Portuguese with strong written and spoken English. - Education: Advanced degree (MD, Nursing, Pharmacy, or related healthcare field). - Experience: 2–6+ years of medical practice, research, or healthcare-related professional experience. - Analytical Abilities: Excellent writing, analytical, and communication skills. Experience in medical writing, instructional design, or academic publishing. - Nice to Haves - Experience with grading, instructional design, or rubric development is a plus. - Familiarity with generative AI models or machine learning concepts is a bonus, but not required. * * * ## More Details About This Role: - This is a remote and asynchronous role — work on your own schedule. - Expect to contribute at least 20 hours per week. - Expect a commitment of around 2 months. - You’ll be working in a structured project environment with clear goals and tools. Application and Onboarding Process: - Submit your resume. - Complete an AI-led interview to assess Portuguese language ability and professional experience. This should take around 15 minutes. - If selected, you’ll take a follow-up AI-led interview to assess your professional background. - You’ll then complete a paid work trial to determine if this type of work is suited for you. - After that, you’ll receive feedback and be onboarded to the project. * * * About Mercor: Mercor is a San Francisco-based company connecting top-tier professionals with cutting-edge AI initiatives. Backed by investors like Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey, we specialize in accelerating AI development through expert human collaboration.

Mercor is seeking native Spanish speakers who are also finance professionals based in Spain, Mexico, Central America, or South America. This role combines your financial analysis and investment expertise with language mastery, helping train cutting-edge AI models in the finance domain. You will leverage your background in finance, alongside your bilingual communication skills, to create accurate, culturally nuanced, and technically precise content that reflects real-world finance usage in Spain or Latin America. * * * ## Role Responsibilities - Financial Content Development: Translate, adapt, and synthesize complex financial concepts into clear, structured rubrics and documentation for AI training. - Bilingual Communication: Write fluently in both Spanish and English, ensuring precise financial terminology and nuanced expression across languages. - Domain Expertise: Provide cultural and financial insights specific to Spanish or Latin American markets, regulations, and practices, ensuring linguistic and contextual accuracy in professional finance settings. - Collaboration: Work closely with reviewers and peers to refine content, validate accuracy, and align outputs with financial industry standards. * * * ## Ideal Candidates Should Have: - Language Skills: Native-level fluency in Spanish with strong written and spoken English. - Education: Advanced degree in Finance, Economics, Accounting, Business Administration, or a related field. - Experience: 2–6+ years of professional experience in finance, banking, consulting, investment, or related financial sectors. - Analytical Abilities: Excellent writing, analytical, and communication skills. Experience in financial writing, instructional design, reporting, or academic publishing is highly valued. - Nice to Haves - Experience with grading, instructional design, or rubric development is a plus. - Familiarity with generative AI models or machine learning concepts is a bonus, but not required. * * * ## More Details About This Role: - This is a remote and asynchronous role — work on your own schedule. - Expect to contribute at least 20 hours per week. - Expect a commitment of around 2 months. - You’ll be working in a structured project environment with clear goals and tools. Application and Onboarding Process: - Submit your resume. - Complete an AI-led interview to assess language ability and professional experience. This should take around 15 minutes. - If selected, you’ll take a follow-up AI-led interview to assess your professional background. - You’ll then complete a paid work trial to determine if this type of work is suited for you. - After that, you’ll receive feedback and be onboarded to the project. * * * About Mercor: Mercor is a San Francisco-based company connecting top-tier professionals with cutting-edge AI initiatives. Backed by investors like Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey, we specialize in accelerating AI development through expert human collaboration.

Mercor is seeking skilled Mandarin language experts with strong bilingual proficiency in English and Mandarin to support a high-impact AI research initiative in partnership with a leading AI lab. In this role, you will evaluate and audit Mandarin-language AI outputs across a variety of tasks, en

Mercor is seeking native German speakers who are also marketing professionals based in Germany. This role combines your marketing expertise across a wide variety of different subjects with language mastery, helping train cutting-edge AI models in the marketing domain. You will leverage your background in marketing, alongside your bilingual communication skills, to create accurate, culturally nuanced, and technically precise content that reflects real-world marketing usage in Germany. * * * ## Role Responsibilities - Marketing Content Development: Translate, adapt, and synthesize complex calculations, analytics, and practices in marketing in Germany. - Bilingual Communication: Write fluently in both German and English, ensuring correct marketing terminology and nuanced expression across languages. - Domain Expertise: Provide cultural insights specific to German marketing, reflecting cultural norms and media habits that drive marketing effectiveness. - Collaboration: Work closely with reviewers and peers to refine content, validate accuracy, and align outputs with marketing standard practices in Germany. * * * ## Ideal Candidates Should Have: - Language Skills: Native-level fluency in German with strong written and spoken English. - Education: Degree in marketing, communications, advertising, or a similar field. - Experience: 2–6+ years of experience in marketing in Germany. - Analytical Abilities: Excellent writing, analytical, and communication skills. - Nice to Haves - Experience with assessment and rubric development is a plus. - Familiarity with generative AI models or machine learning concepts is a bonus, but not required. * * * ## More Details About This Role: - This is a remote and asynchronous role — work on your own schedule. - Expect to contribute at least 20 hours per week. - Expect a commitment of around 2 months. - You’ll be working in a structured project environment with clear goals and tools. Application and Onboarding Process: - Submit your resume. - Complete an AI-led interview to assess language ability and professional experience. This should take around 15 minutes. - If selected, you’ll take a follow-up AI-led interview to assess your professional background. - You’ll then complete a paid work trial to determine if this type of work is suited for you. - After that, you’ll receive feedback and be onboarded to the project. * * * About Mercor: Mercor is a San Francisco-based company connecting top-tier professionals with cutting-edge AI initiatives. Backed by investors like Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey, we specialize in accelerating AI development through expert human collaboration.

Mercor is seeking native Mandarin speakers who can read/write Traditional Chinese and are also finance professionals based in Taiwan. This role combines your financial analysis and investment expertise with language mastery, helping train cutting-edge AI models in the finance domain. You will leverage your background in finance, alongside your bilingual communication skills, to create accurate, culturally nuanced, and technically precise content that reflects real-world finance usage in Taiwan. * * * ## Role Responsibilities - Financial Content Development: Translate, adapt, and synthesize complex financial concepts into clear, structured rubrics and documentation for AI training. - Bilingual Communication: Write fluently in both Traditional Chinese and English, ensuring precise financial terminology and nuanced expression across languages. - Domain Expertise: Provide cultural and financial insights specific to Taiwanese markets, regulations, and practices, ensuring linguistic and contextual accuracy in professional finance settings. - Collaboration: Work closely with reviewers and peers to refine content, validate accuracy, and align outputs with financial industry standards. * * * ## Ideal Candidates Should Have: - Language Skills: Native-level fluency in Mandarin with strong written and spoken English. - Education: Advanced degree in Finance, Economics, Accounting, Business Administration, or a related field. - Experience: 2–6+ years of professional experience in finance, banking, consulting, investment, or related financial sectors. - Analytical Abilities: Excellent writing, analytical, and communication skills. Experience in financial writing, instructional design, reporting, or academic publishing is highly valued. - Nice to Haves - Experience with grading, instructional design, or rubric development is a plus. - Familiarity with generative AI models or machine learning concepts is a bonus, but not required. * * * ## More Details About This Role: - This is a remote and asynchronous role — work on your own schedule. - Expect to contribute at least 20 hours per week. - Expect a commitment of around 2 months. - You’ll be working in a structured project environment with clear goals and tools. Application and Onboarding Process: - Submit your resume. - Complete an AI-led interview to assess language ability and professional experience. This should take around 15 minutes. - If selected, you’ll take a follow-up AI-led interview to assess your professional background. - You’ll then complete a paid work trial to determine if this type of work is suited for you. - After that, you’ll receive feedback and be onboarded to the project. * * * About Mercor: Mercor is a San Francisco-based company connecting top-tier professionals with cutting-edge AI initiatives. Backed by investors like Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey, we specialize in accelerating AI development through expert human collaboration.

Mercor is seeking skilled Korean language experts with strong bilingual proficiency in English and Korean to support a high-impact AI research initiative in partnership with a leading AI lab. In this role, you will evaluate and audit Korean-language AI outputs across a variety of tasks, ensuring

Mercor is seeking detail-oriented writing experts to contribute to a high-impact audio AI research project with a leading lab.Freelancers will author prompt–golden answer pairs that train and evaluate advanced language models.This is a short-term, flexible opportunity for professionals with strong

Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. By finding common ground and embracing

Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. The PCT provides support services to th

Job Description Scheduling Team Leader FLSA: Non-Exempt Reports To: Assistant Director of Day Supports Physical Requirements: General lifting, office environment. Hours of Work: 35 hours per week, Monday-Friday, 6:45am-2:15pm Pay Range: $20.15 - $24.12 Job Summary: The Scheduling Team Leader will have direct oversight of all assigned program specific schedules to include scheduling and maintaining staff schedules and openings. They will also have direct oversight of all program specific relief staff. In addition, the Scheduling Team Lead will be stationed at the front desk to answer phones, greet people, etc. Job Qualifications: • Minimum 1 years of experience working with individuals with developmental disabilities and/or related human services program, • Must possess and demonstrate leadership skills., • Scheduling and supervisory experience preferred., • Working knowledge of Excel, Word, and Outlook, • Valid NYS driver's license required., • Must be able to read, write and speak the English language. Major Responsibilities: • Oversee department schedules to ensure adequate staffing., • Manage relief employees in the assigned region and programs, including overtime, overtime justifications and ensuring staff receive training, updates, and med pours as assigned, • Provide supervision and coordinate schedules for Floaters and Relief staff., • Develop regular scheduled meetings with assigned staff., • Maintain a working knowledge of associated regulations., • Work collectively with other departments/schedulers to manage staffing resources., • Work collaboratively with Coordinators/Managers and Assistant Directors for time off approvals., • Responsible for performing receptionist duties, greeting visitors, checking credentials, maintaining sign-in documents, answering and routing all incoming telephone calls, • Clerical and administrative duties as assigned by supervisor to include but not limited to; maintaining reports and data bases, administration of Co-Op, filing, copying, etc., • Uphold agency commitments and values. Disclaimer - The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Liberty reserves the right at its sole discretion to amend its policies, programs and/or guidelines, including the contents of this job description, at any time without prior notice. A candidate's rate of pay is based upon a consideration of several factors which may vary based upon the position. These factors may include education, prior work experience, licenses, certifications and labor markets. In addition to your pay, Liberty cares about you and invests in you as a team member, so that you can take care of yourself and your family. Liberty offers eligible team members and their dependents comprehensive health benefits and programs, which may include, medical, dental, vision, life insurance, 401k and more, to help you and your family take care of your whole selves. Job Posted by ApplicantPro

Job Description Administrative Secretary – Employment Services FLSA: Non-Exempt Reports To: Director of Employment Services and Industrial Operations Physical Requirements: Normal office environment Hours of Work: Full Time, 40 hours a week. Monday – Friday Pay Range: $16.81- $22.92 Job Summary: Administrative Secretary performs a variety of administrative and clerical duties to support to the Director of Employment Services, our departmental managers and employees while assisting in daily needs of the employment service department regarding general administrative activities. Ensures submission of and tracks all supporting documentation of billing documents, communicating any concerns to the Director. This position also covers the agency's main switchboard mornings from 8 a.m. – 12 p.m. Job Qualifications: • High school diploma/GED with 2 years clerical experience or Associates degree, • Experience and proficiency with MS Office (Word, Excel, Outlook, PowerPoint), • Excellent organizational and communication skills, • Must be able to read, write and speak the English language. Major Responsibilities: • Complete necessary administrative duties for the Directors of Employment Services & Industrial Operations such as maintaining electronic calendars, establishing/monitoring appointments, preparing meeting agendas, taking meeting minutes., • Monitor and reconciling timecards within Kronos as requested for department managers, • Responsible for tracking, cross checking and distribution of billing documents. Maintains billing tracking system and follows up as required., • Generate and monitor E-reqs and work orders as needed or requested, • Process and distribute mailings, assist with filing and record keeping., • Act as Liberty Receptionist as requested. Job Posted by ApplicantPro

Job Description Senior Employment Support Professional Location: Schenectady, NY FLSA: Non-Exempt Reports To: Coordinator of Employment Services Physical Requirements: Walking, standing, sitting, bending, reaching, squatting, kneeling, twisting, ability to push/pull loads, ability to lift 10 lbs. Hours of Work: Full Time, 37.5 hours a week. Some travel required, must be willing to work flexible hours (evenings/weekends) Pay Range: The pay range is $23.50 to $28.80 Job Summary: The Senior Employment Support Professional will support people with disabilities in preparing for the workforce through education, training, and job readiness preparation and provides services prescribed requiring higher level education. The Senior Employment Support Professional will work closely with businesses and community partners to help identify qualified candidates for various positions. The overall duties center around providing person-centered employment planning and support services that provide assistance for an individual to prepare for, obtain, maintain, or advance in competitive employment. Job Qualifications: • Bachelor's degree is required., • Two years' experience providing services to individuals with disabilities in the areas of vocational rehabilitation is required., • Certified Employment Support Professional ™ credential is preferred., • Travel is required; employee must have reliable transportation available., • Ability to communicate effectively and present in groups., • Knowledge of job site expectations of performance and employee behaviors., • Must have knowledge of the local job market., • Must be able to read, write and speak the English language is required; Bilingual in Spanish is preferred., • Valid NYS Driver's license is required. Major Responsibilities: • Collaborate with employers, local schools, funders and other community partners to develop relationships, educate on the benefits of our services, and develop employment/work experience opportunities for individuals supported., • Conduct pre-employment services including but not limited to developing and delivering work readiness courses, assessment, evaluation, youth transition, interview preparation, benefits navigation, travel training, development of natural supports and referral for other services., • Maintain up-to-date and accurate case records and required reports for each individual on caseload (progress notes, implementation plans, ISP updates and other as prescribed by policies and procedures)., • Job coach individuals at the job site at the intensity and frequency that is needed by the individual., • Communicate and coordinate amongst co-workers and team members to identify job placement opportunities for all individuals receiving services., • Provide person centered individual support in all areas of supported employment reflective of individual's personal outcomes and goals., • Advocate with other service providers, the person's natural supports and employers to promote adjustment and employment retention., • Attend ISP meetings/reviews and other review meetings for individuals on caseload., • Participate in ongoing training and staff development activities associated with provisions employment services., • Perform other duties and trainings as assigned. Disclaimer – The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Liberty reserves the right at its sole discretion to amend its policies, programs and/or guidelines, including the contents of this job description, at any time without prior notice. A candidate's rate of pay is based upon a consideration of several factors which may vary based upon the position. These factors may include education, prior work experience, licenses, certifications and labor markets. In addition to your pay, Liberty cares about you and invests in you as a team member, so that you can take care of yourself and your family. Liberty offers eligible team members and their dependents comprehensive health benefits and programs, which may include, medical, dental, vision, life insurance, 401k and more, to help you and your family take care of your whole selves. Job Posted by ApplicantPro

Job Description Incident Review Coordinator Location: Schenectady, NY FLSA: Non-Exempt Reports To: Corporate Compliance Officer Physical Requirements: Normal Office Environment Hours of Work: Full Time, 37.5 hours/wk. Other hours as needed. Pay Range: The pay range is $27.95 to $38.03 Job Summary: Complete investigations of reported incidents and accidents, which often involves sensitive matters, throughout the agency in a confidential, fair, consistent and thorough manner. Ensure thorough and accurate completion of written incident investigation reports in a timely manner. Develop plans for preventing and managing incidents, recommend agency responses and interface with regulators and law enforcement. Job Qualifications: • High School Diploma/GED is required., • Associates/Bachelor's Degree in a related field is preferred., • 3 years' experience at the managerial level in either residential or day support services or in an investigation field is required., • Excellent administrative skills and knowledge of regulations and investigation techniques., • Ability to support our internal customers by analyzing data to identify patterns and trends, best practices and aid in operationalizing this information., • Proficient in the use of Microsoft Office (Word, Excel, Outlook, PowerPoint), • Strong writing, communication and analytical skills., • Must be able to read, write and speak the English language., • Valid NYS Driver's License that meets agency standards and reliable transportation. Major Responsibilities: • Perform all duties necessary to fully conduct and document investigations of incidents occurring within the agency while maintaining compliance with agency policy and regulatory bodies (OPWDD, Justice Center)., • Organize and manage investigations caseload. Effectively coordinate incident and investigation activities with OPWDD Compliance Officers, OPWDD Incident Management staff and the Justice Center., • File, monitor and close all cases to OPWDD and the Justice Center., • File required corrective action plans (CAPs) with state regulatory agencies., • Work cooperatively with department staff in a team environment as well as the relevant regulatory agencies., • Present cases to Operations, Human Resources, Supervisor, and Special Review Committee as required., • Maintain a consistent, high quality, professional, service recipient focused orientation when conducting business., • Maintain an impartial and professional attitude while conducting investigations, interacting with staff and management, and presenting cases., • Maintain the Incident Tracking Spreadsheet., • Maintain knowledge of current regulations and operations of regulatory agency to recommend changes in investigative process and developments in the field by reading appropriate books, journals, and other literature and attending related seminars, conferences as offered by the state, NYSARC and other community partners. Applies pertinent new knowledge to the job., • Serve as a key support in regulatory interpretation with agency staff and leadership., • Participate in agency committees as assigned. Job Posted by ApplicantPro