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We are seeking a Project Coordinator to support a Project Manager on IT infrastructure initiatives for construction and renovation projects.This role will start with administrative responsibilities and progressively involve learning project processes.The position is ideal for candidates with foundat

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! We are seeking a creative, compassionate, hands-on Lifestyle Coordinator to assist in presenting and coordinating recreational programs for our assisted living residents, as well as residents with Alzheimer’s disease or dementia in our dedicated Reflections Memory Care Neighborhood. You will assist residents in making the adjustment to a new concept of living at our luxury assisted living community, not only encouraging them to continue pursuing their interests, hobbies and lifestyle activities, but also to develop new and stimulating interests, as well. You will help plan fun and safe trips to suitable destinations, such as art galleries, theaters, music venues, racetracks, sports events as well as religious and cultural programs. You will also help prepare, print and distribute copies of our monthly calendar, newsletters and memos to residents. You will also be expected to perform planned activities in the absence of the Director of Recreation. In this role you will maintain a knowledge of resident backgrounds, hobbies, special interests, and spoken languages, etc., and use this knowledge to encourage resident engagement and participation. The loving attention you bring to the assistance you provide is fundamental to the quality of life and the general wellbeing of our residents every day. The ideal candidate will have the following skills/qualifications: • One year’s prior experience working with a senior population, and those with Alzheimer’s disease and dementia a plus, • At least 6 months of Recreation activity experience (art therapy, music therapy) or event leadership experience, and preferably in assisted living, long-term care or a similar industry setting, • Be outgoing, warm and have a genuine caring personality, • Able to create programs that get residents involved and excited, • Be dependable and able to supervise activities, special events and safe excursions for the residents, • Has creative talents in one or more areas, such as art, music, readings, dance, etc., • Always maintaining oneself well-groomed and properly attired, • Demonstrates good listening and communication skills and always presents a positive spirit and professional attitude, • Possesses a proven ability to lead classes and other instructional learning sessions and speak in front of a group setting with ease, confidence and clarity, • Holds a high school diploma or equivalent at a minimum

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! We are seeking a creative, compassionate, hands-on Lifestyle Coordinator to assist in presenting and coordinating recreational programs for our assisted living residents, as well as residents with Alzheimer’s disease or dementia in our dedicated Reflections Memory Care Neighborhood. You will assist residents in making the adjustment to a new concept of living at our luxury assisted living community, not only encouraging them to continue pursuing their interests, hobbies and lifestyle activities, but also to develop new and stimulating interests, as well. You will help plan fun and safe trips to suitable destinations, such as art galleries, theaters, music venues, racetracks, sports events as well as religious and cultural programs. You will also help prepare, print and distribute copies of our monthly calendar, newsletters and memos to residents. You will also be expected to perform planned activities in the absence of the Director of Recreation. In this role you will maintain a knowledge of resident backgrounds, hobbies, special interests, and spoken languages, etc., and use this knowledge to encourage resident engagement and participation. The loving attention you bring to the assistance you provide is fundamental to the quality of life and the general wellbeing of our residents every day. The ideal candidate will have the following skills/qualifications: • One year’s prior experience working with a senior population, and those with Alzheimer’s disease and dementia a plus, • At least 6 months of Recreation activity experience (art therapy, music therapy) or event leadership experience, and preferably in assisted living, long-term care or a similar industry setting, • Be outgoing, warm and have a genuine caring personality, • Able to create programs that get residents involved and excited, • Be dependable and able to supervise activities, special events and safe excursions for the residents, • Has creative talents in one or more areas, such as art, music, readings, dance, etc., • Always maintaining oneself well-groomed and properly attired, • Demonstrates good listening and communication skills and always presents a positive spirit and professional attitude, • Possesses a proven ability to lead classes and other instructional learning sessions and speak in front of a group setting with ease, confidence and clarity, • Holds a high school diploma or equivalent at a minimum

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! We are seeking a creative, compassionate, hands-on Lifestyle Coordinator to assist in presenting and coordinating recreational programs for our assisted living residents, as well as residents with Alzheimer’s disease or dementia in our dedicated Reflections Memory Care Neighborhood. You will assist residents in making the adjustment to a new concept of living at our luxury assisted living community, not only encouraging them to continue pursuing their interests, hobbies and lifestyle activities, but also to develop new and stimulating interests, as well. You will help plan fun and safe trips to suitable destinations, such as art galleries, theaters, music venues, racetracks, sports events as well as religious and cultural programs. You will also help prepare, print and distribute copies of our monthly calendar, newsletters and memos to residents. You will also be expected to perform planned activities in the absence of the Director of Recreation. In this role you will maintain a knowledge of resident backgrounds, hobbies, special interests, and spoken languages, etc., and use this knowledge to encourage resident engagement and participation. The loving attention you bring to the assistance you provide is fundamental to the quality of life and the general wellbeing of our residents every day. The ideal candidate will have the following skills/qualifications: • One year’s prior experience working with a senior population, and those with Alzheimer’s disease and dementia a plus, • At least 6 months of Recreation activity experience (art therapy, music therapy) or event leadership experience, and preferably in assisted living, long-term care or a similar industry setting, • Be outgoing, warm and have a genuine caring personality, • Able to create programs that get residents involved and excited, • Be dependable and able to supervise activities, special events and safe excursions for the residents, • Has creative talents in one or more areas, such as art, music, readings, dance, etc., • Always maintaining oneself well-groomed and properly attired, • Demonstrates good listening and communication skills and always presents a positive spirit and professional attitude, • Possesses a proven ability to lead classes and other instructional learning sessions and speak in front of a group setting with ease, confidence and clarity, • Holds a high school diploma or equivalent at a minimum

Job DescriptionWorkers’ Compensation Defense Law Firm seeking a Coordinator in a busy Billing Department. This position fully in office. The Billing Specialist compiles and processes attorney bills to clients with various criteria and timelines; input invoices into electronic invoice systems, review and edit language when needed; review and reconcile accounts reductions, over-payments and submit appeals to bills; analyze receivables, posting and collections; other billing projects as needed. Qualifications: • Tech-savvy and computer literate., • Legal billing necessary; electronic billing experience a plus., • Familiarity of Legal Electronic Data Exchange Standard (LEDES) billing formats (specifications, limitations, etc.), Tymetrix, LegalX, Quovant helpful., • Accounts Receivable experience, helpful., • Monitor and track bills through the approval process; track payments; resolve discrepancies., • Track and submit appeals through billing system timely., • Data entry - Accurate keyboard input skills and close attention to detail., • Working knowledge of Workers’ Compensation Law and Civil work preferred and helpful.Who you are: Upbeat, professional, reliable individual who enjoys multi-tasking, learning, and acquiring new skillsets. Works well in a team and/or independently. Looking for stability and/or growth opportunity. Compensation - Starting at $23-$25 per hour, depends on experience Must be authorized to work in the United States.

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! We are seeking a creative, compassionate, hands-on Lifestyle Coordinator to assist in presenting and coordinating recreational programs for our assisted living residents, as well as residents with Alzheimer’s disease or dementia in our dedicated Reflections Memory Care Neighborhood. You will assist residents in making the adjustment to a new concept of living at our luxury assisted living community, not only encouraging them to continue pursuing their interests, hobbies and lifestyle activities, but also to develop new and stimulating interests, as well. You will help plan fun and safe trips to suitable destinations, such as art galleries, theaters, music venues, racetracks, sports events as well as religious and cultural programs. You will also help prepare, print and distribute copies of our monthly calendar, newsletters and memos to residents. You will also be expected to perform planned activities in the absence of the Director of Recreation. In this role you will maintain a knowledge of resident backgrounds, hobbies, special interests, and spoken languages, etc., and use this knowledge to encourage resident engagement and participation. The loving attention you bring to the assistance you provide is fundamental to the quality of life and the general wellbeing of our residents every day. The ideal candidate will have the following skills/qualifications: • One year’s prior experience working with a senior population, and those with Alzheimer’s disease and dementia a plus, • At least 6 months of Recreation activity experience (art therapy, music therapy) or event leadership experience, and preferably in assisted living, long-term care or a similar industry setting, • Be outgoing, warm and have a genuine caring personality, • Able to create programs that get residents involved and excited, • Be dependable and able to supervise activities, special events and safe excursions for the residents, • Has creative talents in one or more areas, such as art, music, readings, dance, etc., • Always maintaining oneself well-groomed and properly attired, • Demonstrates good listening and communication skills and always presents a positive spirit and professional attitude, • Possesses a proven ability to lead classes and other instructional learning sessions and speak in front of a group setting with ease, confidence and clarity, • Holds a high school diploma or equivalent at a minimum

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! We are seeking a creative, compassionate, hands-on Lifestyle Coordinator to assist in presenting and coordinating recreational programs for our assisted living residents, as well as residents with Alzheimer’s disease or dementia in our dedicated Reflections Memory Care Neighborhood. You will assist residents in making the adjustment to a new concept of living at our luxury assisted living community, not only encouraging them to continue pursuing their interests, hobbies and lifestyle activities, but also to develop new and stimulating interests, as well. You will help plan fun and safe trips to suitable destinations, such as art galleries, theaters, music venues, racetracks, sports events as well as religious and cultural programs. You will also help prepare, print and distribute copies of our monthly calendar, newsletters and memos to residents. You will also be expected to perform planned activities in the absence of the Director of Recreation. In this role you will maintain a knowledge of resident backgrounds, hobbies, special interests, and spoken languages, etc., and use this knowledge to encourage resident engagement and participation. The loving attention you bring to the assistance you provide is fundamental to the quality of life and the general wellbeing of our residents every day. The ideal candidate will have the following skills/qualifications: • One year’s prior experience working with a senior population, and those with Alzheimer’s disease and dementia a plus, • At least 6 months of Recreation activity experience (art therapy, music therapy) or event leadership experience, and preferably in assisted living, long-term care or a similar industry setting, • Be outgoing, warm and have a genuine caring personality, • Able to create programs that get residents involved and excited, • Be dependable and able to supervise activities, special events and safe excursions for the residents, • Has creative talents in one or more areas, such as art, music, readings, dance, etc., • Always maintaining oneself well-groomed and properly attired, • Demonstrates good listening and communication skills and always presents a positive spirit and professional attitude, • Possesses a proven ability to lead classes and other instructional learning sessions and speak in front of a group setting with ease, confidence and clarity, • Holds a high school diploma or equivalent at a minimum

Job Description:\n\nIf you are a current YAI employee, please click this link to apply through your Workday account. About the Position We are hiring an Assistant Behavior Intervention Specialist (ABIS) in Nassau County! In addition to carrying out all direct care functions of a Direct Support Professional (DSP) the ABIS provides clinical support relating to habilitative, behavioral and psychiatric needs of persons supported by the team under the direction and supervision of the Behavior Intervention Specialist (BIS) through educating other direct care staff and program leadership on habilitative and Behavior Support Plans, supporting clinical assessments and interventions, ensuring consistent and effective data collection and providing direct feedback. Provides leadership to the team on shift, directing and assisting direct care staff in the absence of a Program Supervisor and/or Assistant Supervisor. YAI's Mission Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Program Residential Services Location Nassau County (Long Island) Schedule (Full time) Sunday through Thursday evenings, or: Tuesday through Saturday evenings Some flexibility may be required Key/Essential Functions & Responsibilities All Assistant Behavior Intervention Specialists (ABIS) perform the following tasks: Performs all duties of a Direct Support Professional (DSP 1 – 3) as indicated in job descriptions, in addition to ABIS duties on a regular basis and/or as requested to ensure the overall supervision, protection and care of individuals in program, assisting in maximizing their strengths, interests and abilities while upholding their personal rights and facilitating activities that provide social capital and connections to the community. Leads the identification, facilitation and scheduling of community inclusion activities for assigned program based on feedback from and needs of persons supported, coordinating resources, securing necessary funds and ensuring that activities are completed and appropriately documented. Supports provision of appropriate, therapeutically documented levels of supervision to ensure and protect the health, safety and well-being of individuals at all times by ensuring updates and changes to levels of supervision for persons we support are regularly communicated to all staff and appropriately documented; may run shift meetings, assigning duties, completing shift sheet and making recommendations to ensure staff are qualified and able to maintain current prescribed levels of supervision. Understands and uses specialized clinical knowledge of person-specific needs and signs or symptoms of ailments/syndromes including mental health/medical conditions to provide effective supports to individuals, identify and escalate concerns to leadership and inform activities, training or specialized education or augmented trainings for staff. Stays up to date with current issues, diagnoses, needs and levels of supervision for the persons supported in assigned program under the supervision of BIS. Works with BIS to identify habilitative, behavioral and psychiatric needs of the persons supported and to ensure all programming and activities relating to clinical interventions are implemented consistently, in accordance with individualized plans. Provides guidance to program staff, setting the appropriate tone and ensuring that the standards of care are followed by modeling excellent counseling skills and interactions with persons supported and through use of person-centered philosophy and tools. Implements Behavior Support Plans, demonstrating understanding of behavior as communication and employing person-centered thinking to support positive interactions and prevent further escalation. Trains direct care staff individually, on the floor and/or in groups using the EMOE training system to support effective implementation of habilitative and behavioral programming by program staff through regular observations, direct feedback, communicating clinical rationales and ensuring appropriate data collection techniques. Serves as lead trainer for weekend staff and supports new staff in developing and demonstrating the OPWDD Core Competencies. Participates in the development of treatment plans including individualized habilitative plans, collaborating with BIS to write services, goals, outcomes and/or supports in accordance with the agency philosophy, as determined by assessments of individual needs and learning capabilities. Assists BIS with gathering and collecting data required to conduct formal and informal behavioral and habilitative assessments (written questionnaires, standardized tests, rating scales, baseline data, etc.) by conducting observations and/or soliciting information from other direct support staff, circles of support or other sources, as applicable. Monitors collection of data used to assess progress toward habilitative and behavioral goals, ensuring that new data sheets are accessible to staff at the beginning of each month and that staff are consistently and accurately collecting and documenting data in accordance with established systems by reviewing documentation, retraining staff and following up as needed; may assist with design of data collection systems for habilitative goals. Completes and maintains all required paperwork and documentation for persons supported in appropriate format(s) and file(s) in accordance with applicable requirements including compiling, totaling and summarizing data, writing monthlies describing overall progress and completing person centered materials; reviews and ensures all psychiatric/therapy anecdotals are complete and appropriate and assists other program staff with documentation or compiling information or data, as needed or directed. Attends and actively participates in team meetings as a member of the interdisciplinary team (IDT), consulting with IDT to ensure streamlined and top-quality care and providing feedback or ideas to improve supports and/or program operations and updates or changes relating to data management, assessments or programming requirements. Regularly participates in life plan and other meetings for persons supported and in regional assistant or other clinical team meetings providing information, contributing to agendas and completing tasks or activities resulting from meetings as directed by leadership team (training, assessments, reviews, etc.). Serves as lead on weekend and evening shifts or when otherwise requested, monitoring day-to-day program operations and providing support to staff in the absence of Program Supervisor, Assistant Supervisor and/or BIS. Maintains an awareness of program operations, staff performance and overall condition/wellness of persons supported through regular interactions and observations and by working together with the leadership team to identify and directly address, resolve, recommend actions or solutions and/or appropriately escalating concerns, signs and symptoms, problems or other occurrences. Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and to ensure compliance with YAI policies or other applicable rules or regulations and clinical trainings as recommended by BIS, effectively applying skills or teaching others. Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. Performs all other duties, as assigned Experienced Assistant BIS may be selected for assignment reporting into the BIS Department, under day-to-day supervision of Program Supervisor and BIS Supervisor performing the following tasks, in addition to the above: Provides support and coverage by performing ABIS tasks for multiple programs across assigned region, with assignments of varying length, frequency and schedule as determined by caseload needs and as directed by BIS Coordinator/Supervisor. Integrates into assigned program teams, demonstrating flexibility in accommodating the needs of each specific program and provides training on behavioral/clinical system to new staff, as needed. Obtains and effectively communicates behavioral/clinical information to interdisciplinary teams and families as directed by the BIS and ensures tracking and completion of follow-ups needed for the people we support across multiple programs. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) Bachelor’s degree in psychology, social work or closely related Human Services discipline and at least six (6) months of experience working with individuals with intellectual and developmental disabilities (I/DD) and/or supporting adults or children with complex social-emotional, mental health and/or behavior support needs in a group or individual setting (home program, day treatment center, school, ABA environment, etc.) or Formal training, including college coursework in psychology, sociology, human behavior, mental health, special education and/or I/DD and at least two (2) years of experience as described above; or At least four (4) years of experience in a direct care role (e.g. DSP) in a YAI program in good standing; and Working knowledge of behavioral/psychiatric conditions, including the interplay between I/DD and other conditions and ability to effectively gather, document and accurately communicate related information to staff, clinical team and/or external providers; and Exceptional written and oral communication skills including the ability to professionally, coherently and objectively document services provided and summarize progress for billing and tracking purposes and to effectively convey information regarding individuals supported across various levels and with external providers or circles of support; and Ability and willingness to lead, direct and teach others technical skills and/or knowledge, both on-the-job and through formal training in group or individual settings; and Must hold foundational certifications for current service setting: Strategies for Crisis Intervention and Prevention – Revised (SCIP-R), CPR (issued by American Red Cross or American Heart Association) and YAI-issued Approved Medication Administration Personnel (AMAP) certification for residential assignments or Day Services Model Mentorship Training for day assignments. Current YAI employees changing settings must obtain AMAP (for new residential assignment) or Day Services Model Mentorship Training (for new day assignment) and any additional certifications as required by program assignment and persons supported within three (3) months of appointment Newly hired employees must obtain (and maintain) required YAI certifications based on setting and program within six (6) months of appointment; and Must maintain foundational certifications (as described above) and any required program-specific certifications; or Satisfactory equivalent combination of education, experience and/or training; however, all newly hired employees must be at least 18 years old. Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. Ability and willingness to assist with a variety of supports and ADLs, including regular exposure to and handling of various bodily fluids with limited direction and in accordance with documented plans. Strong clinical skills including the ability to assess and analyze information or draw appropriate conclusions, communicate clinical rationales, effectively compile, compare and aggregate data/information; and interpret information. Ability to remain calm, act assertively and display professional competence and good judgment in stressful situations, including with challenging individuals or behaviors and work in a high energy, fast-paced environment. Proficiency with computers and electronic systems including email, utilizing Workday and/or related systems (DA, etc.) to complete tasks. Ability to work on a full-time basis, including at least one regularly scheduled weekend day and to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. Ability to travel to regional trainings or meetings at designated YAI locations within assigned region and to locations within NYC metro area on occasion. For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). ABIS assigned to BIS Department must also meet the following additional requirements Three (3) years of experience working within I/DD field, including at least one (1) year as an Assistant BIS in a YAI program in good standing; and Ability to regularly travel to several programs within assigned region and work varying schedules/shifts, as needed; and Ability to quickly develop productive working relationships, address team challenges and work effectively with various teams. Preferred Qualification Requirements (desired requirements beyond MQRs above) Active pursuit of a Master’s degree in clinical or treatment field of psychology, social work, school psychology or applied psychology Bachelor’s degree in psychology, social work or closely related Human Services discipline Two (2) or more years of experience working within the field of I/DD Compensation $23.1

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation—so you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say YES and put pets and customers experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU'LL DO • Greet every customer with warmth and urgency, whether in person, over the phone, or online, • Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly, • Deliver personalized, memorable experiences—always looking for creative ways to say "yes" to customer needs, • Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate, • Keep nurses and doctors updated on customer needs for a seamless care experience, • Provide confidential, compassionate guidance on financial options and end-of-life decisions, • Process payments accurately while protecting personal and financial information, • Follow up with customers after visits to check on their pet's care and strengthen relationships, • Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED • 2+ years of experience in a customer service role, • Advanced proficiency in computer programs and practice management software, • Highly organized, with strong attention to detail, • Strong communication skills; able to interact positively with anyone and everyone, • The ability to multitask and thrive amid chaos, • High emotional intelligence, able to read a room and plan and act accordingly, • Adaptable and amenable in high stakes environments, • Problem solving skills and a focus on innovation, • Must be willing to work in a noisy environment with strong or unpleasant odors, • Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs, • Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation ($20.00 - $30.00/hr), • Flexible work schedules to support your life outside of work, • Generous employee referral program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description Title: Client Coordinator Department: Day Services Reports: Director of Day Habilitation Location: Day Services, NY FLSA Classification: Non-Exempt Salary: 21.63 per hour POSITION SUMMARY: The Client Coordinator is responsible for ensuring the overall operations and services re being delivered according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The Client Coordinator serves to provide leadership, direction, and training in order to supervise the overall development of a specific program. Client Coordinator also supervises the habilitation of persons with developmental disabilities. Utilizing the Interdisciplinary Team approach, develop implementation strategies which outline services and supports for individuals so they may work towards the outcomes detailed in their Personal Plan. The Client Coordinator oversees the treatment process, ensuring implementation of team recommendations by all members of the Interdisciplinary Team. The Client Coordinator is responsible for ensuring service provision by all disciplines represented on the treatment team. The Client Coordinator meets routinely with other Team Clinicians for coordination and integration of services. The Client Coordinator coordinates with the Program Coordinator(s) and staff and the provision of individual and day program services as well as the maintenance of a therapeutic milieu which is conductive to participants’ health and well-being. The Client Coordinator coordinates and oversees the development and implementation of each Life Plan in accordance with regulations. For new individuals, the Client Coordinator works with the Intake Department and completion of a required documentation for compliant intake procedures. The Client Coordinator ensures timely completion and submission of required IDT documentation to the Day Program Director or designee and the team. The Client Coordinator accepts primary responsibility for development of program goals and methodologies and for supporting the DSPs to correctly implement and document such activities. The Client Coordinator is primarily responsible for ensuring the goals and activities are developmentally appropriate and are in response to identified prioritized needs, and to relay relevant information to the team. The Client Coordinator ensures provision of integrated services to individuals by fostering within each Team an awareness of the need for service integration, coordinating service delivery and planning activities with day program services, monitoring service provision by agency clinical staff, consultants and community based vendors, and ensuring services are in accordance with IDT treatment recommendations. The Client Coordinator ensures provision of a therapeutic environment through regular staff and individual observations, initiating corrective actions when necessary to ensure provision of coverage levels consistent with the treatment needs of the individuals and regular monitoring of the day program setting to ensure maintenance of an atmosphere conducive to individuals' development and well-being, where the rights of each individual are upheld and respected. The Client Coordinator regularly records progress of individuals and documents all changes in Plans of Care / ISPs according to procedures established by the agency. The Client Coordinator reports regularly to the Supervisor on issues of program compliance, noncompliance, and remedial actions taken to correct deficiencies. The Client Coordinator identifies needs and requests supports, assistance or direction to meet service needs and ensure program compliance. The Client Coordinator participates in clinical reviews, incident review and human rights committee meetings and other meetings as directed by Supervisor. As schedule allows, the Client Coordinator is the primary chair on behalf of the agency in the Life Plan Meetings. The Client Coordinator reviews documentation and provides technical assistance or direction to program management and staff. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Previous experience working with individuals with IDD/Mental Illness is required and proven experience managing teams. Competency in Microsoft applications including Word. Previous experience in a Day Support Program for individuals with an IDD or Special Education teaching/learning environment is preferred. Previous experience in the care, training, habilitation and development of individuals with an IDD or IDD/mental illness. Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Knowledge of simple nursing care, first-aid, behavior management, personal and environmental hygiene. Ability to write progress and behavior reports using a professional, objective style and voice. Ability to use computers and other electronic equipment. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report participant’s behavior, attitude, and physical condition. Ability to prioritize conflicting deadlines. Ability to observe, record, and report participant’s behavior, attitude, and physical conditions. Ability to obtain First Aid/CPR certification and Medication Administration Training. ESSENTIAL RESPONSIBILITIES: • Maintain all individual Day plans and update each plan as needed., • Attend all Individualized Service Plan meetings, and applicable reviews., • Develop goals for the individual, ensure individual’s progress, review such progress daily, and trend individual progress data on a monthly basis, documenting all outcomes and make appropriate recommendations., • Responsible to assist in the individual and his or her advocate in obtaining all services outlined in the Day Habilitation Plan., • Responsible to complete monthly progress notes for all participating individuals., • Maintain all individual Habilitation plans and update each plan as needed., • Identify needed trainings for Direct Support Professionals to ensure adequate services., • Responsible for handling all issues with the parents of the individuals assigned., • Ensure that issues with parents, family, advocates or residential staff are communicated with management., • Conduct frequent and routine program observations to observe goal implementation and individuals’ response to services., • Conduct compliance reviews of the program to ensure state and agency record and program compliance and monitors and reviews all general events and incidents and develops systems to ensure the health and safety of individuals. Identifying risks and developing corrective plan to avoid potential incidents. Review all records and documentation prepared by the Client Coordinators on a regular basis to ensure compliance., • Maintaining program records and ensuring compliance ongoing, which include but not limited to Life Plans, Staff Actions, IPOP, Assessments, Level of Care and DDP2. In addition to ensuring these plans and records are consistent with other clinical service plans, such as PONS and BSP., • Evaluation of individual's strengths needs and develop Habilitation Plans, designed to develop personal and life skills., • Participate in the development of Life Plan in relations to the day program services., • Develop and supervise the implementation of the Staff Action Plan (SAP)/Day program Habilitation Plan (DHP) goals and the Individualized Protective Oversight Plan (IPOP), • Monitor the progress of individuals and write the monthly progress notes., • Review all Interdisciplinary Team summaries/ reports and recommendations to ensure implementation and follow up., • Ensure timely completion of Client Coordinator summaries for monthly, semi-annual and annual reviews. Submit semi-annual and annual reviews to Care Managers for inclusion in the Life Plan., • Attend Life Plan (Individualized Service Plan) meetings (Annual review and 6-month review), monthly staff meetings, and Interdisciplinary Team (IDT) meetings, • Maintains effective communication and adequate follow up with individuals’ teams, staff and family for quality continuity of care and qualified services, • Complete addendum/changes to Day program Habilitation Plans as per team agreement., • Maintain contact with the individual's family, Care Manager, Behavior Intervention Specialists, Nurses, Residence, treatment centers, and other agency programs to ensure continuity of services, • Review and update annually and as needed, the IPOP, Assessment and other plans according to the individual's needs, strengths and necessary supports. Ensure timely completion of all annual evaluations/ assessments by various professionals., • Participate in the internal audit process. Review deficiencies with IDT and follow-up with appropriate parties., • Ensure that all Life Plans, Staff Actions, Monthly Notes, Daily Service Documentation data is complying according to OPWDD and OMIG requirements., • Responsible to review the weekly billing, approve and submit service documentation for billing processes., • Notify team members, parents, guardians, relatives and day programs of all team meetings, reviews and apprise them of all habilitation changes affecting individuals., • Provide training to staff on Day program Habilitation Plans to ensure the appropriate implementation of plans, • Along with the Program Coordinator, assist with leading team meetings., • Along with the Program Coordinator, assist with admissions and discharge procedures; such as team meetings, evaluation, program documentation, etc., • Coordinates and ensures the overall development, periodic evaluation, and review of each individual's individual plan of care and supervises the delivery of training and rehabilitative services relative to this plan of care., • Coordinates monthly and/or semi-annual progress of each individual relative to the established program goals and objectives, and will document all progress, lack of progress or regression in measurable terms., • Will remain familiar with assigned individual's programming plans and protocols, current status, and family or agency interaction as it pertains to each individual., • Maintain a uniform record keeping system that ensures consistency, confidentiality, and company standards., • Responsible for the enforcement of Company Policies and Procedures, • Support the mission and vision of the organization., • Performs other related duties as requested by supervisor. QUALIFICATIONS: Required: ● Associates Degree in the Human Service-related field (or equivalent credits), with four to six years’ work experience in the OPWDD and serving the intellectually developmentally disabled population ,or; ● High School Diploma/GED with seven to ten years’ work experience in the OPWDD and serving the intellectually developmentally disabled population, and; ● Must be experienced in handling confidential information in the strictest manner, can multi-task and analyze problems and determine corrective measures. Self-starter, takes initiative and goal-oriented professional with the ability to work independently in an organized manner and be an effective part of a team, in a fast-paced environment with the ability to effectively collaborate with others. Evidence of ability to prioritize, manage and complete task and projects with tight deadlines and; ● Successful completion of delegated and assigned trainings determined by agency and supervisor which may include SCIP, AMAP, and CPR/First Aid certifications and familiarity with OPWDD regulations. Obtain a valid, unrestricted NYS Driver’s License in accordance with Agency Standards. Preferred: ● Obtain previous noted requirements and; Bachelor’s Degree in the Human Service-related field, with three to five years’ work experience in the OPWDD and serving the intellectually developmentally disabled population, and Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

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