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  • Safety Coordinator
    Safety Coordinator
    12 hours ago
    $27–$28 hourly
    Full-time
    Inwood

    Main Duties and Responsibilities: • Ensures all new hires are trained and qualified to operate company vehicles in the catering process according to GGI and Airline requirements, • Monitors ramp safety on a shift basis, • Ensures all safety books are up to date according to policy, • Ensures CSR’s and CSA’s have up to date AOA badges and renewals in a timely manner, • Conducts recurrent training, • Ensures compliance to DOT requirements (if applicable), • Monitors safety in the building for compliance, • Assists in investigations, • Ensures Motor Vehicle Reports are obtained and reviewed for compliance, • Ability to work various shifts and days Qualifications Education: • High school diploma/GED required Work Experience: • In-Flight catering experience as a CSR, or six (6) months safety experience in a transportation company Technical Skills: (Certification, Licenses and Registration) • Valid Driver’s Licenses (CDL if applicable), • AOA Security Badge. Custom Seal (if applicable), • Forklift Certification (if applicable) Language / Communication Skills: • Excellent oral and written communication skills Job Dimensions Geographic Responsibility: Type of Employment: full-time Travel %: n/a Exemption Classification: Non-Exempt Internal Relationships: Unit employees External Relationships: Customers Work Environment / Requirements of the Job: • Ability to deliver and train CSR’s and CSA’s in required material, • Computer literate, • Work in a fast paced environment, • Attention to detail and compliance oriented, • Current or previous labor relations experience is a plus, but not required, • Excellent time management skills required, • Complies with company policies, • Ability to handle multiple tasks without losing focus on priorities., • Regularly stands, bends, lifts and moves intermittently during shifts, • Must be to lift, pull, push, and move products, equipment’s, and supplies daily, • Rotation schedule over 50 hours per week Budget / Revenue Responsibility: (Local Currency) Organization Structure Direct Line Manager (Title): Mgr, Ops, Safety & Compliance or Sr Mgr, Ops, Compliance, BU Dotted Line Manager (Title, if applicable): n/a Number of Direct Reports: 0 Number of Dotted Line Reports: 0 Estimated Total Size of Team: 2 gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone: Excellence • We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires., • We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. Passion • Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care., • We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks. Responsibility • We care about what we do, and we understand the impact we have on others and the planet., • We always look out for each other –creating a safe workplace environment is everyone’s responsibility. Respect • Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals., • We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf We anticipate that this job will close on: 08/16/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • Real Estate Transaction Coordinator
    Real Estate Transaction Coordinator
    20 days ago
    $20–$22 hourly
    Full-time
    Manhasset

    Our Manhasset office is seeking a highly organized, detail-oriented, proactive professional to serve as a key member of our operations team. This position is best described as the "utility player" of the office—someone who can successfully balance transaction coordination, MLS administration, marketing, compliance oversight, technology support, training coordination, recruiting support, office operations, and agent services in a fast-paced luxury real estate environment. You will work directly alongside our Managing Director and a team of experienced, high-performing real estate professionals. This is a fully in-person role that serves as a critical resource for agents, management, and corporate operations. Position Overview The Transaction Coordinator is responsible for managing the administrative lifecycle of real estate transactions while simultaneously serving as a primary operational support resource for the office. This is not a traditional transaction coordinator position. In addition to transaction management, the successful candidate will be responsible for MLS administration, marketing production, social media coordination, compliance review, recruiting support, agent website maintenance, CRM management, training coordination, technology troubleshooting, and implementation of company-wide initiatives. This role requires someone who can successfully balance: • Transaction management, • MLS administration, • Compliance oversight, • Marketing coordination, • Social media management, • Recruiting support, • Office administration, • Technology support, • Agent training and education, • CRM and website management, • Corporate reporting and brokerage initiatives The ideal candidate combines strong organizational skills with creativity, professionalism, technical aptitude, and a commitment to accuracy. This position plays a vital role in ensuring transactions remain compliant, listings are properly maintained, agents receive the operational support they need, and the office continues operating efficiently. Why Join Our Team? You will become an important part of a close-knit office environment where agents and staff genuinely support one another's success. You'll work alongside respected industry professionals while building a stable, long-term administrative career within a luxury real estate brokerage. This is an excellent opportunity for someone who enjoys helping others, solving problems, staying organized, and serving as a key contributor to the success of a high-performing office. Core Responsibilities Transaction Lifecycle Management Manage the administrative flow of transactions from contract to closing, including: • Managing transaction documentation and compliance, • Maintaining accurate files and records, • Monitoring critical deadlines, • Coordinating communication between:, • Buyers, • Sellers, • Attorneys, • Lenders, • Agents, • Supporting agents through listing-to-closing workflows, • Managing brokerage compliance requirements, • Organizing transaction files and supporting materials, • Ensuring adherence to brokerage, MLS, and New York State regulations, • Assisting with contract processing, transaction tracking, and closing preparation MLS Administration & Listing Management Serve as the primary MLS administrator for agents throughout the listing lifecycle. Responsibilities include: • Creating and managing MLS listings from inception through closing, • Researching, gathering, and entering listing information, • Preparing MLS-ready property descriptions, • Writing and editing public remarks and broker remarks, • Entering and verifying:, • Property details, • Property classifications, • Room descriptions, • Tax information, • School district information, • Property records, • Building dimensions, • Parcel information, • Section / Block / Lot information, • Directions and location details, • Uploading required listing documents and disclosures, • Coordinating required signatures through Authentisign and related systems, • Managing listing compliance requirements, • Resolving MLS compliance issues, • Processing:, • New listings, • Coming Soon listings, • Price changes, • Open houses, • Broker opens, • Under Contract updates, • Closed listings, • Other status changes, • Serving as a primary MLS resource for agents and management, • Ensuring listing accuracy and completeness throughout the lifecycle of each listing Listing Marketing & Property Promotion Coordinate listing launches and ongoing property marketing initiatives by: • Creating marketing materials for:, • New listings, • Open houses, • Broker opens, • Price improvements, • Under-contract properties, • Sold properties, • Company announcements, • Writing property descriptions for:, • MLS, • Company websites, • Email campaigns, • Print marketing, • Social media, • Creating luxury real estate advertising copy highlighting:, • Property features, • Lifestyle benefits, • Community amenities, • Developing headlines, captions, hashtags, and promotional content, • Designing postcards, notecards, digital flyers, and marketing pieces, • Coordinating broker-to-broker listing email campaigns, • Building targeted email and mailing lists for listing promotion, • Maintaining Laffey Real Estate branding standards across all marketing materials Social Media Management Manage and coordinate social media initiatives for listings, agents, recruiting, and brokerage operations. Responsibilities include: • Creating daily social media content, • Managing marketing calendars for agents and office initiatives, • Designing:, • Instagram posts, • Stories, • Reels, • Digital advertisements, • Recruiting campaigns, • Agent recognition content, • Creating content that increases:, • Property exposure, • Agent visibility, • Recruiting efforts, • Brand awareness, • Developing marketing copy, captions, and hashtags, • Monitoring branding consistency across all platforms, • Assisting agents with social media strategies and content implementation NYS Real Estate Advertising Compliance Maintain strict compliance with New York State Department of State advertising regulations, MLS requirements, Fair Housing standards, and brokerage policies. Responsibilities include: • Reviewing and approving marketing materials for compliance, • Confirming proper brokerage identification, • Confirming proper use of licensed agent names and titles, • Verifying required disclosures, • Monitoring buyer-side advertising compliance, • Ensuring listing broker disclosure compliance, • Maintaining Fair Housing compliance, • Reviewing MLS remarks and marketing language, • Identifying and correcting non-compliant advertising, • Providing guidance and education regarding advertising regulations Real Estate Research Perform detailed property and market research to support listings, marketing, and agent services. Research may include: • Property history, • Public records, • Tax information, • School district information, • Neighborhood information, • Comparable properties, • Market statistics, • Community highlights, • Property ownership records, • Parcel information Agent Support & Brokerage Operations Provide direct operational, marketing, administrative, and technology support to agents and office leadership. Responsibilities include: • Responding to agent support requests, • Creating and updating agent marketing materials, • Preparing promotional and branding materials, • Maintaining brand consistency, • Designing:, • Postcards, • Notecards, • Flyers, • Email campaigns, • Presentation materials, • Creating targeted marketing lists and distribution lists, • Assisting agents with CRM maintenance, • Uploading and organizing contact databases, • Providing day-to-day operational support, • Assisting agents with:, • CRM systems, • Marketing platforms, • Social media tools, • Video tools, • Presentation platforms Agent Website & CRM Management Maintain company-provided agent websites and CRM systems. Responsibilities include: • Updating agent websites within the Delta Media platform, • Maintaining website content and listing information, • Uploading agent sales history and profile information, • Researching and manually adding historical transactions when company systems do not automatically populate prior sales, • Assisting with CRM setup and maintenance, • Uploading and organizing contacts, • Managing database quality and organization, • Supporting agent marketing campaigns through CRM systems Recruiting & Retention Support Support brokerage recruiting and retention efforts through marketing, event preparation, and administrative coordination. Responsibilities include: • Designing and updating recruiting flyers, • Creating recruiting-related marketing materials, • Producing recruiting social media content, • Maintaining recruiting packets and materials, • Preparing recruiting meeting folders, • Maintaining recruiting presentation materials, • Updating class schedules and educational information, • Supporting brokerage initiatives aimed at attracting and retaining agents Training Coordination & Educational Support Coordinate and support agent education and office training initiatives. Responsibilities include: • Hosting and coordinating in-office training sessions, typically held twice per month, • Preparing training materials and handouts, • Creating:, • Marketing guides, • Compliance checklists, • MLS instructions, • Social media guides, • Technology tutorials, • Buyer representation materials, • Seller preparation materials, • Rental process guides, • Housing Choice Voucher / Section 8 materials, • Maintaining training attendance records, • Organizing educational resources, • Assisting with company-sponsored educational initiatives, • Participating in monthly company-wide meetings and corporate initiatives Materials should be: • Professional, • Easy to understand, • Printable, • Presentation-ready Office Marketing & Brand Management Support the overall image and branding of both the Manhasset office and Laffey Real Estate. Responsibilities include: • Maintaining office marketing displays, • Designing and updating office posters and promotional displays, • Updating window displays to reflect:, • Active listings, • Under contract properties, • Sold properties, • Price changes, • Open houses, • Promoting office events and company initiatives, • Creating agent recognition campaigns, • Supporting company branding efforts, • Producing content that highlights:, • Company culture, • Agent accomplishments, • Brokerage advantages, • Luxury services, • Maintaining a professional and luxury-oriented office presentation Office Technology & Daily Operations Serve as the office's primary resource for day-to-day operational and technical support. Responsibilities include: • Email setup and troubleshooting, • Printer support, • Office equipment troubleshooting, • Basic technology support, • Administrative support initiatives, • Assisting agents with company software and platforms, • Supporting daily office operations, • Helping colleagues resolve operational and technical issues that impact productivity Corporate Liaison & Compliance Support Act as a liaison between the Manhasset office and corporate operations. Responsibilities include: • Implementing brokerage-wide initiatives, • Supporting evolving company policies and procedures, • Completing required reporting requirements, • Managing corporate administrative projects, • Participating in company-wide meetings and initiatives, • Ensuring local adherence to company standards Required Qualifications Must Have • Exceptional written communication skills, • Strong attention to detail, • Outstanding organizational skills, • Ability to manage multiple priorities and deadlines, • Professional phone and email communication skills, • Strong proofreading abilities, • Ability to work independently, • Strong discretion and professionalism, • Interest in residential real estate, • Ability to learn new technology platforms quickly, • Ability to thrive in a fast-paced environment, • Ability to balance multiple responsibilities and frequent interruptions Preferred • Previous real estate brokerage experience, • Real estate transaction coordination experience, • Experience with OneKey MLS Matrix, • Marketing and social media experience, • Knowledge of Long Island real estate markets, • Experience with CRM systems, • Experience with Delta Media websites, • Familiarity with New York State real estate advertising regulations Technology Skills Preferred experience with: • OneKey MLS Matrix, • Canva, • Delta Media platforms, • CRM systems, • Instagram/Facebook/Meta Business Tools, • Email marketing platforms, • Digital marketing systems, • Microsoft Office Suite, • Real estate research tools, • Authentisign or electronic signature platforms The ability to quickly learn and adapt to new technology is essential. Ideal Candidate The ideal candidate is: • Creative yet highly detail-oriented, • Equally comfortable with paperwork, compliance, technology, and marketing, • Able to manage multiple agents and competing deadlines, • Organized enough to balance numerous ongoing projects simultaneously, • Comfortable supporting both local office needs and corporate requirements, • Professional, dependable, resourceful, and a proactive problem-solver, • Able to shift quickly between transaction management, marketing, technology support, compliance review, training coordination, and office operations, • Committed to a long-term administrative career This position is best suited for someone who enjoys wearing many hats and serving as a central resource for a busy office. Compensation & Schedule • Hourly Pay: $20.00–$22.00 per hour, • Schedule: Monday–Friday, 9:00 AM–5:00 PM, • Location: In-person, Manhasset, NY

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  • Quality Process Owner
    Quality Process Owner
    10 hours ago
    Full-time
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction. Annual Salary Range: 105-120k Location: 30 Inip Dr, Inwood NY 11096 Benefits: • 401(k), • Dental insurance, • Disability insurance, • Health insurance, • Paid time off, • Vision insurance, • Daily meals, • Parking Main Duties and Responsibilities Quality Management and Adherence: • Oversee that all agreed customer requirements are consistently met within the local operations., • Coordinate efforts to uphold internal quality standards and specifications., • Define and establish local quality standards and processes to address specific unit needs., • Implement and maintain local Quality Management System (QMS) aligned with global standards., • Support execution of the Quality Roadmap milestones and strategic initiatives. Performance Monitoring and Reporting: • Implement mechanisms to monitor quality performance, identify trends, and report deviations or risks to relevant stakeholders., • Analyze quality metrics to drive data-informed decisions and corrective actions., • Drive local governance and auditing activities to ensure compliance and identify areas for enhancement. Continuous Improvement and Problem Solving: • Lead local quality projects aimed at improving product and service delivery., • Support root cause analysis of quality issues and lead the implementation of preventive and corrective actions., • Identify and facilitate opportunities for continuous improvement within local operational processes. Cross-Functional Collaboration and Support: • Collaborate across departments to ensure seamless integration of quality practices within daily operations., • Act as a liaison between the unit and regional/global quality teams to support alignment and consistency., • Lead the investigation of customer complaints and trends, delivering timely and precise reports to commercial and customer service teams. Quality Culture and Capability Building: • Promote and instill a culture of quality awareness across all levels of the unit., • Develop and deliver quality training to operations teams to support understanding and execution of standards., • Lead local quality awareness campaigns and initiatives to engage staff and reinforce best practices. Education • Minimum of bachelor’s degree in related field or equivalent field experience; advanced degree in related field desirable. Master’s degree preferred. Work Experience • Must have a minimum of 2 years of professional experience in quality management, with demonstrated career growth., • Experience in implementing and maintaining quality systems, standards, and audits, • Preference for experience in airline catering and/or multi-site manufacturing environment., • A proven track record of successful results. Technical Skills • Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint., • Proficiency in quality assurance tools and methodologies., • Excellent interpersonal, influencing, verbal and written communication skills required., • Exemplary English writing skills, with reading and writing proficiency in multiple languages., • Proven teamwork experience in a fast-paced environment., • Passionate and self-motivated., • Detail orientated, flexible and responsive., • Ability to handle multiple tasks and meet tight deadlines. Core Competencies Required • In addition to the previously outlined qualifications:, • Strong understanding of ISO 9001 requirements, including risk-based thinking, process approach, and continual improvement., • Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization., • Strong analytical and problem-solving capabilities, coupled with a results-oriented mindset and a commitment to continuous improvement across various security domains., • Visionary thinking and a passion for pushing the boundaries of what's possible in quality strategy and execution, with a focus on developing innovative solutions., • Strategic Thinking and Execution-ability to translate global strategy into local actions plans., • Stakeholder Engagement – Skilled in aligning priorities across regional and senior stakeholders., • Data & Systems Proficiency – Familiarity with FACs, OTP, and AI tools for quality management., • Customer-Centric Mindset – Experience with VoC programs and customer satisfaction initiatives., • Change Management & Communication – Proven ability to lead transformation and foster quality culture., • Innovation & Technology Awareness – Ability to assess and integrate emerging technologies into processes. gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. We anticipate that this job will close on: 08/17/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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