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Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description: The property management department acts as the managing agent for (1) buildings that Community Access (CA) owns or controls; (2) buildings for which CA has contracted to provide property management services; and (3) individual apartments in other buildings that are part of CA’s “scattered site” supportive housing programs. The property management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low-Income Housing Tax Credits, HOME, and Housing Trust Fund). Position Overview The Maintenance Worker is responsible for daily cleaning and maintenance of the building to ensure that a safe and adequate living environment is provided to tenants, staff and visitors at all times. Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Minimum of a high school diploma or equivalent (GED)., • Minimum of one year of training or two years of work experience in related trades., • Knowledge of appropriate cleaning agents., • Ability to operate and maintain appropriates machines such as buffer, wet/dry vacuum, etc., • Ability to work overtime hours as needed, • Ability to regularly lift and carry items that weigh up to 100 lbs., • Must be able to walk up several flights of stairs., • Possess the aptitude and work skills for custodial/janitorial duties., • Must have good communication skills., • Must have good interpersonal skills., • Must be fingerprinted and cleared by the New York State Justice Center. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description The property management department acts as the managing agent for (1) buildings that Community Access (CA) owns or controls; (2) buildings for which CA has contracted to provide property management services; and (3) individual apartments in other buildings that are part of CA’s “scattered site” supportive housing programs. The property management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low-Income Housing Tax Credits, HOME, and Housing Trust Fund). Facilities management is an organizational function that ensures the comfort, functionality, and safety of the CA’s premises to create a conducive living and working environment for everyone. Position Overview Under the supervision of the Area Superintendent, the Maintenance Mechanic assists with maintaining agency apartments and facilities as needed and directed by the Area Superintendent. Assistance includes cleaning, disinfection, trash removal and other building maintenance tasks, as well as minor repair in the areas of masonry, carpentry, electrical, plumbing, painting and overall maintenance of residential building systems. Key Performance Indicators All key performance indicators below are expected to be met fully. • Maintenance Work Orders:, • Life-threatening/emergency: 24 hours, • High priority: 5 days, • Medium priority: 14 days, • Low priority: 30 days, • Preventative: 30 days, • Apartment Turnovers:, • Studio: 7-12 days, • 1-bedroom: 8-13 days, • 2-bedroom: 9-14 days, • 3-bedroom: 10-15 days, • Additional services (deep clean, flooring, cabinetry):, • +14 days for 1 service, • +28 days for 2 services, • +42 days for 3 services, • Facilities/Property Management Joint KPIs:, • Rent collection: 95%, • Vacancies: 5% or less, • Lease renewals: 100%, • Annual certification: 100%, • Semi-annual apartment inspections: 95% or greater, • Performance Evaluations:, • Excellent: 95% - 100%, • Good: 90% - 94%, • Needs improvement: 85% - 89%, • Poor: Below 85% Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Ability to prioritize and meet deadlines., • Strong analytical ability., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Ability to work independently and as part of a team. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. .

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program Description Howie the Harp Advocacy Center (HTH), which is run by professionals who have personal experience with the mental health system, offers an array of services that help individuals with mental health concerns find meaningful, permanent employment and develop careers, primarily in human services. All HTH programs are based on the core values of self-determination and peer expertise. Through the Comprehensive Peer Training Program, Assisted Competitive Employment Program (ACE), and other initiatives, the Academy offers a wide range of services including training, internship experience, job placement and support, and continuing education services. Position Overview The Peer Trainer will develop and offer a series of workshops designed to help peer specialists learn about different specialties in peer work and practice the skills that different roles would require. This would help better prepare those who are interested in working with people who are experiencing mental health crises in a variety of settings such as: mobile crisis response teams; in hospitals; in crisis respite residences; street outreach; or on Intensive Mobile Treatment or Assertive Community Treatment Teams (IMT/ACT), and Intensive and Sustained Engagement Team (INSET) which often work with people with higher needs who may frequently be in crisis. The target populations for these trainings would be those enrolled in our Howie the Harp peer training program as well as for people already working in the peer field who would like to explore different types of jobs or hone skills in their current areas of practice. Key Performance Indicators • Develops and annually updates a curriculum of relevant trainings and workshops that cover the latest developments in NYC crisis response services and their best practices., • Conduct trainings as scheduled., • Group notes are completed within 48 business hours of the class meeting. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • New York State Peer Certification, required (or obtained in the first year of employment)., • Bachelor’s degree, required., • Ability to prioritize and meet deadlines., • Strong analytical ability., • Excellent oral and written communication skills, including public speaking, group facilitation and conflict resolution., • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Ability to work independently and as part of a team. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

An organization dedicated to LGBT+ advocacy seeks a Chief People and Culture Officer in New York City.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Position Overview The Youth Advocate provides engagement, recreational activities and support services to the children and young adults families who are living in Community Access’ supported housing programs. The Youth Advocate focuses on developing and facilitating group activities to engage young people and their families in community building, recreation, education, health and wellness, urban agriculture and nutrition and off-site trips and activities. The Youth Advocate may work individually with youth who are interested in defining personal, educational and vocational goals, helping them to create service plans and providing support to reach their goals using a person-centered approach. Key Performance Indicators All key performance indicators below are expected to be met fully. • Facilitate daily groups for children, youth and/or families based on the interests and ages of children., • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Minimum of a high school diploma or equivalent (GED) required., • Be a certified Youth Peer Advocate or able to get this certification with one year of hire., • Qualified candidates must be young adults with lived experience in the children’s behavioral health, education, child welfare, or other child-serving system., • Ability to prioritize and meet deadlines., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible for following through., • Ability to maintain confidential information, as related to position., • Ability to work independently and as part of a team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be fingerprinted and cleared through a background clearance process., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description About Us Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right. Our Mission Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues. About the Role: We are seeking a compassionate and dedicated Social Worker (LMSW/LCSW) to join our Behavioral Health team. The Social Worker provides individual psychotherapy to Callen-Lorde patients and members of their families of choice, along with family/couple and group psychotherapy. This role involves conducting assessments for medical patients seeking behavioral health services, providing crisis intervention, and referring patients within Callen-Lorde or externally as appropriate. Depending on clinic needs, the social worker may work in one or more of the following settings: • Article 28 clinic, providing short-term therapy using evidence-based models, • Article 28 clinic, providing integrated behavioral health assessments and referrals, • Article 31 clinic, providing therapy using evidence-based models, • Article 31 clinic, providing therapy on a walk-in basis using an open-access model Key Responsibilities • Provide comprehensive behavioral health services within LMSW/LCSW scope of practice, • Conduct assessments and facilitate appropriate referrals, • Deliver crisis intervention services when needed, • Provide individual, family/couples, and group psychotherapy, • Collaborate with behavioral health management, psychiatry providers, primary care providers, and care coordinators, • Maintain current productivity standards through patient scheduling and monitoring, • Participate in program development and quality improvement initiatives, • Participate in agency on-call services, • Work a 35-hour work week that requires a clear productivity expectation of 33 scheduled weekly visits Work Schedule: Callen-Lorde's Behavioral Health Clinic is open Monday through Friday. This is a full-time position which will include some evening hours and requires a temporary hybrid schedule (3 days onsite). Benefits: Salary will depend on experience and will be accompanied by a comprehensive package including an exceptional low cost medical plan option for you, your spouse/domestic partner, and/or your family, dental insurance, vision insurance, no-cost life insurance, short and long-term disability insurance, Flexible Spending Account, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan. Qualifications Education, Experience • Master’s degree in Social Work and NYS licensure – LMSW or LCSW required, • 1+ years post-Master’s clinical experience working with both adult individuals and groups preferred, • Experience working in New York State Article 31 outpatient practice setting preferred, • Knowledge of LGBT- and HIV-related health/mental health issues and concerns, • Excellent interpersonal, written, and oral communication skills, • Computer literacy is required., • The ability to maintain ongoing documentation in an electronic charting system (EPIC) Desired Characteristics, Skills • Commitment to the mission of Callen-Lorde Community Health Center, • Ability to work with diverse populations, and ability to handle multiple, simultaneous tasks., • Ability to work independently but yet be team focused, • Ability to remain calm, focused, and helpful under stress, • Excellent attention to detailCompany DescriptionAbout Us: Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right. Our Mission: Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues.About Us: Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right.\r\n\r\n\r\nOur Mission: Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description The housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Position Overview The Program Director oversees all aspects of the supportive housing program(s), including program leadership, staff development, service provision, community building, contract and budget management, and coordination with facility and property management. The Program Director ensures that services are provided within the scope of the agency’s mission and values and are consistent with the needs and desires of individual participants. Additional tasks include ensuring that the program meets funder and agency standards for program census, staff recruitment, staff supervision, record keeping, reporting, budgeting and establishing and maintaining an environment for tenants and staff that is consistent with agency values, collaborating with other departments and programs, and developing and maintaining relationships with community members and organizations. Key Performance Indicators All key performance indicators below are expected to be met fully. • Ensure that building occupancy rate for supported units remains at or above 95%., • Ensure that all services, follow- up and documentation are completed on time including:, • All assessments and service plans for the program are completed on time, • Reports are reviewed and updated per the Incident Management Policy and complete Incident Packets are submitted on time for Incident Review Committee, • All external/internal databases are up to date, • All external/internal reports are completed and submitted on time, • Action steps from audits or IRC are completed and closed out within the allotted time frames, • Program meets requirements for documented service hours with participants., • Hold and document individual supervision meetings with all staff members at least every two weeks and group supervision on alternate weeks., • Staff vacancy postings are requested within one week of receiving a resignation notice or a position becoming vacant, whichever comes first. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access, with particular expertise in harm reduction and recovery-oriented services., • Ability to train and support staff on the implementation of CA values and practice approach., • Bachelor’s Degree in related field preferred – work experience within field may be substituted for degree., • Minimum of three years working in supportive housing with people who have a history of homelessness, substance use, and/or mental health diagnosis. required., • Minimum of three years of supervisory experience required., • Demonstrated leadership skills, ability to work as part of a team, and skill in communicating program goals and holding people accountable to reaching them., • Ability to monitor details of program operation., • Ability to prioritize and meet deadlines., • Strong analytical ability., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Ability to work independently and as part of a team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be fingerprinted and cleared through a background clearance process., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Position Overview The Service Coordinator provides engagement and comprehensive support services to program participants who are living in Community Access’ supported housing programs. The Service Coordinator supports program participants using a person-centered model that supports individuals in maintaining their housing and developing and reaching goals that could include but are not limited to furthering their recovery, accessing community-based treatment and support services, connecting to community, family and social support networks, and exploring educational or vocational opportunities. Service Coordinators are responsible for providing individual support as well as community building group activities. Key Performance Indicators All key performance indicators below are expected to be met fully. • Facilitate a minimum of four groups per month, either four different groups or two different recurring groups., • Ensure that all services, follow- up and documentation are completed on time including:, • All assessments and service plans for the program are completed on time., • Complete at least two service plan linked notes for all tenants on assigned caseload (8 in licensed housing), entered within 48 hours of the meetings., • Ensure monthly in-apartment visits for all tenants on assigned caseload (weekly in the Community Residences)., • Consistently document 40 hours of direct service work each mo Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Minimum of a high school diploma or equivalent (GED) required; bachelor’s degree in related field preferred – work experience within field may be substituted for degree., • Ability to prioritize and meet deadlines., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, including Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Ability to work independently and as part of a team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be fingerprinted and cleared through a background clearance process., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description Intensive Mobile Treatment (IMT) is an innovative, creative, trauma-informed, harm reduction oriented mobile practice model designed to provide treatment, rehabilitation and support services to individuals whose needs have not been met by traditional services. IMT participants interact with homeless services, criminal justice, and behavioral health service systems. IMT teams are hired, trained and funded to maximize flexibility and continuity of care for persons who historically have been poorly served. Community Access’ IMT Teams serve individuals who are street homeless or living between institutional settings and housing. Team members work collaboratively with settings in which the participant is living and use assertive engagement strategies to proactively engage individuals in services. IMT team members share responsibility for the people they serve, helping individuals attain housing and other personal and safety goals that may be of a health, social, work or education nature. IMT teams are multi-disciplinary and include psychiatry, nursing, social work, peer specialists and other staff members offering rehabilitation, treatment and recovery support services. The team provides expertise in the areas of housing, substance use and harm reduction, criminal justice, peer support and behavioral health recovery. Based on their area of expertise, team members collaborate to deliver comprehensive, integrated and flexible services that are responsive to a participant’s choices, needs and goals. With a small staff to participant ratio, services are brought to the participant and offered in natural settings, 24 hours a day and seven days a week. Overview The IMT Behavioral Health Specialist is an integral part of a multi-disciplinary team of mental health clinicians. The Behavioral Health Specialist is a team member responsible for engaging participants through individualized assessment and therapeutic intervention planning, utilizing evidence-based practices to support participants through their wellness and recovery journeys. harm reduction strategies including motivational interviewing and stage-wise interventions that target an individual’s readiness for change. The Behavioral Health Specialist is a clinical resource to other team members in issues related to mental and behavioral health and co-occurring substance use. Key Performance Indicators All key performance indicators below are expected to be met fully. • Complete required assessments and evaluations as needed on a rotating schedule; assigned assessments are completed on time., • Complete progress notes for all contacts, collaterals, and engagement attempts within 2 business days. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Commitment to person-centered treatment strategies, upholding participants’ rights, and self-determination in service provision., • Minimum of Master’s Degree in Social Work, Psychology, Mental Health Counseling, or other Health and Human Services related field; LMSW preferred, • Minimum of two (2) years’ experience working with individuals with a mental health condition with co-occurring substance use disorder., • Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs., • Ability to prioritize and meet deadlines., • Be creative and flexible., • Able to show initiative and be responsible for follow-through., • Ability to work as part of a multi-disciplinary team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be able to work in the community, including use of public transportation., • Computer proficiency in Windows operating systems and programs, such as MS Word, Excel, PowerPoint, as well as comfort with learning new electronic systems., • Bilingual Spanish-speaking preferred., • Must be fingerprinted and cleared by the New York State Justice Center. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Position Overview The Senior Service Coordinator provides engagement and support services to program participants who have complex needs that require more intensive supports. The Senior Service Coordinator supports program participants using a person-centered model that supports individuals in maintaining their housing and developing and reaching goals that could include but are not limited to furthering their recovery, accessing community-based treatment and support services, connecting to community, family and social support networks, and exploring educational or vocational opportunities. Senior Service Coordinators are responsible for providing individual support as well as community building group activities. The Senior Service Coordinator assists the Program Director in the management of program as needed and provides back-up coverage when program director is absent. Senior Service coordinators will have the opportunity to supervise interns or newer staff. Key Performance Indicators All key performance indicators below are expected to be met fully. • Facilitate a minimum of four groups per month at all assigned locations, either four different groups or two different recurring groups., • Ensure that all services, follow- up and documentation are completed on time including:, • All assessments and service plans for the program are completed on time., • Complete at least two service plan linked notes for all tenants on assigned caseload (8 in licensed housing), entered within 48 hours of the meetings., • Ensure monthly in-apartment visits for all tenants on assigned caseload (weekly in the Community Residences)., • Consistently document 40 hours of direct service work each month., • Provide leadership to team by facilitating at least one staff training per quarter during team meetings, with topics chosen in collaboration with the Program Director., • Provide and document regular individual supervision at least one intern or staff member as per policy. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access, with particular expertise in recovery-oriented service delivery., • Minimum of a high school diploma or equivalent (GED) required; bachelor’s degree in related field preferred – work experience within field may be substituted for degree., • Minimum of two years working with people who have a history of homelessness, substance use, and/or mental health diagnosis, required., • Ability to prioritize and meet deadlines., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, including Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Demonstrated leadership skills and ability to work as part of a team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be fingerprinted and cleared through a background clearance process., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description: The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Position Overview The Per-Diem Housing Counselor has the primary objective to oversee the assigned site in the following areas: ensuring physical plant safety and security; meal preparation and coordination; monitoring self-administration of medication; crisis and conflict management; Activities of Daily Living Skills (ADLS) training and coaching; facilitating community building events, and documenting incidents, program log and progress notes. Key Performance Indicators All key performance indicators below are expected to be met fully. • Enter documentation during each shift including:, • Medication monitoring log, • Front Desk log, including shift change summaries at end of shift, • Incident Reports as needed on the day of the incident, • 100% of progress notes for individual and group work done with residents are completed within 48 hours of contact., • Make regular building rounds during shift as required., • Call the Justice Center immediately after serious, reportable incidents. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Minimum of a high school diploma or equivalent (GED) required., • Must have Food Handler Certificate or be able to obtain this within 90 days of hire., • Must have Fire Guard Certification or be able to obtain this within 90 days of hire., • Ability to prioritize and meet deadlines., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Demonstrated leadership skills and ability to work as part of a team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Ability to walk up five flights of stairs, • Must be fingerprinted and cleared through a background clearance process., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description: Community Access’s OMH licensed Intensive Crisis Residence (ICR) is inspired by the Soteria model and is designed as an alternative to psychiatric hospitalization for people going through an acute psychiatric crisis and who would benefit from a respite period in a stabilizing, home-like environment with 24-hour peer support and treatment services. The Soteria ICR will work with guests for up to 28 days to help them develop awareness and skills that will allow them to return to the community with an increased ability to manage their mental health concerns. The ICR will follow a Soteria model which emphasizes shared running of a home-like environment, positive expectations of recovery, validation of subjective experiences, the concept of “being with” a person, providing 1:1 support, 24 hours a day, and self-determination. Services are completely voluntary, and guests are encouraged to maintain their daily responsibilities and activities in the community during their stay including work, school, family care, recreation, and wellness appointments. The program works with guests throughout their stay on discharge planning focused on safety and wellness, and provides post-discharge follow up health resource navigation support. Position Overview: The Program Director is responsible for the overall administration and the day-to-day operation of the Soteria Intensive Crisis Respite (ICR), ensuring all contractual obligations are met and all operations are mission-aligned. This includes establishing and maintaining a culture of accountable, supportive leadership and supervision that promotes quality assurance and professionalism. The Program Director develops and refines the program’s policy and procedure manual, oversees staff recruitment, training, supervision and evaluation, management of the physical site, quality assurance improvement activities, audit preparedness, and complete internal and external reporting. The Program Director provides 24/7 on-call support on a rotating schedule shared with other program leadership. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Licensed Master's of Social Work, or related licensure, required., • Minimum of three (3) to five (5) years management experience working in a social service or related setting, with people diagnosed with psychiatric disabilities and people struggling with substance use, preferred., • Lived experience with mental health services, preferred., • Strong administrative and organizational skills., • Previous experience working with adults with psychiatric disabilities utilizing the recovery model., • A respect for, and high level of comfort around people experiencing psychiatric crisis., • Must be fingerprinted and cleared by the Office of Mental Health (OMH)., • Knowledge of and commitment to peer support, recovery-oriented practice, wellness and alternative approaches to supporting individuals experiencing psychosis., • Ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery., • Demonstrated leadership skills and ability to work as part of a team., • Excellent oral and written communication skills., • Ability to utilize various cloud-based computer apps and programs including Microsoft Word and Excel., • Be creative and flexible., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Ability to walk up several flights of stairs., • Ability to work in the field (using public transportation)., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, preferred., • Ability to prioritize and meet deadlines., • Strong analytical ability. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description Intensive Mobile Treatment (IMT) is an innovative, creative, trauma-informed mobile practice model designed to provide treatment, rehabilitation and support services to individuals whose needs have not been met by traditional services. IMT participants interact with homeless services, criminal justice, and behavioral health service systems. IMT teams are hired, trained and funded to maximize flexibility and continuity of care for persons who historically have been poorly served. Community Access’ IMT Teams serve individuals who are street homeless or living between institutional settings and housing. Team members work collaboratively with settings in which the participant is living and use assertive engagement strategies to proactively engage individuals in services. IMT team members share responsibility for the people they serve, helping individuals attain housing and other personal and safety goals that may be of a health, social, work or education nature. IMT teams are multi-disciplinary and include psychiatry, nursing, social work, peer specialists and other staff members offering rehabilitation, treatment and recovery support services. The team provides expertise in the areas of housing, substance use and harm reduction, criminal justice, peer support and behavioral health recovery. Based on their area of expertise, team members collaborate to deliver comprehensive, integrated and flexible services that are responsive to a participant’s choices, needs and goals. With a small staff to participant ratio, services are brought to the participant and offered in natural settings, 24 hours a day and seven days a week Position Overview The Peer Specialist is an integral part of a multi-disciplinary team of mental health clinicians. The Peer Specialist is a resource to participants and other team members in issues related to integrating wellness goals. The Peer Specialist is an individual with the lived experience within the mental health system who has a willingness to share personal and practical experience, knowledge, and first-hand insight to benefit IMT program participants; recovery experience related to substance use services or criminal justice system preferred. The Peer Specialist engages and builds trusting relationships with program participants and their networks to support the person’s recovery. Key Performance Indicators All key performance indicators below are expected to be met fully. • Complete assessments and service plans as needed; assigned assessments are completed on time., • Complete progress notes for all contacts, collaterals, and engagement attempts within 2 business days. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Commitment to person-centered treatment strategies, upholding participants’ rights, and self-determination in service provision., • New York Certified Peer Specialist (NYCPS) or Provisional, or Certified Recovery Peer Advocate (CRPA) required., • Lived experience within the mental health system required, and a history of homelessness, involvement with the criminal justice system, and experience with substance use services, preferred., • Minimum of two (2) years’ experience working with individuals with a mental health condition, substance use disorder, and / or history of trauma., • Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs., • Ability to prioritize and meet deadlines., • Be creative and flexible., • Able to show initiative and be responsible for follow-through., • Ability to work as part of a multi-disciplinary team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be able to work in the community, including use of public transportation across the boroughs, • Computer proficiency in Windows operating systems and programs, such as MS Word and Excel, as well as comfort with learning new electronic systems., • Bilingual Spanish-speaking, preferred, • Must be fingerprinted and cleared by the New York State Justice Center. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description Community Access provides affordable housing, supportive services, education, training and employment services, integrated rehabilitation and treatment services, and care coordination to individuals with psychiatric disabilities, histories of homelessness, substance use, criminal justice involvement and serious health concerns. The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Position Overview The Housing Mobile Team Peer Specialist is an integral part of Community Access’ mobile multi-disciplinary team that supports tenants with complex mental health needs across our supportive housing programs in NYC. The Peer Specialist uses their lived experience with the mental health system to engage and support program participants who are experiencing mental health crises that are impacting their ability to maintain their housing in the community. Using a peer support, person-centered model the Peer Specialist supports individuals in developing new coping strategies, assessing risk, maintaining their housing, accessing community-based treatment and support services, connecting to community, family and social support networks and providing hope and connection. Recovery experience related to substance use services along with mental health preferred. The Peer Specialist engages and builds trusting relationships with program participants and their networks to support the person’s recovery. Key Performance Indicators Ensure that all services, follow- up and documentation are completed on time including: • 100% of assessments for the program are completed on time., • Complete weekly progress notes for each participant on caseload within 48 hours of the meetings., • Consistently document 40 hours of direct service work each month. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access, with particular expertise in recovery-oriented service delivery., • Commitment to person-centered treatment strategies, upholding participants’ rights, and self-determination in service provision., • New York Certified Peer Specialist (NYCPS) or Provisional, or Certified Recovery Peer Advocate (CRPA) required., • Lived experience within the mental health system required, and a history of homelessness, involvement with the criminal justice system, and experience with substance use services, preferred., • Minimum of two (2) years’ experience working with individuals with a mental health condition, substance use disorder, and / or history of trauma., • Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs., • Ability to prioritize and meet deadlines., • Be creative and flexible., • Able to show initiative and be responsible for follow through., • Ability to work as part of a multi-disciplinary team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be able to work in the community, including use of public transportation across the boroughs, • Computer proficiency in Windows operating systems and programs, such as MS Word and Excel, as well as comfort with learning new electronic systems., • Must be fingerprinted and cleared through a background clearance process., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Department Overview The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Position Overview The Assistant Program Director, in conjunction with the Program Director, provides supervisory oversight of the supportive housing program(s), including program leadership, staff development, service provision, community building, contract and budget management, and coordination with facility and property management. The Assistant Program Director supports the Program Director to ensure that services are provided within the scope of the agency’s mission and values and are consistent with the needs and desires of individual participants. Additional tasks include ensuring that the program meets funder and agency standards for program census, staff recruitment, staff supervision, record keeping, reporting, budgeting and establishing and maintaining an environment for tenants and staff that is consistent with agency values, collaborating with other departments and programs, and developing and maintaining relationships with community members and organizations. The Assistant Director alternates 24/7 on call responsibilities with the Program Director and services as back-up in the Program Director’s absence. Key Performance Indicators • Ensure that building occupancy rate for supported units remains at 95%. o Assigned incident reports are reviewed and updated per the Incident Management Policy and complete Incident Packets are submitted on time for Incident Review Committee o All assigned external/internal databases are up to date o All assigned external/internal reports are completed and submitted on time • Program meets requirements for documented service hours with participants., • Hold and document individual supervision meetings with all staff members assigned at least every two weeks and group supervision on alternate weeks. Complete initial and annual performance evaluations and any corrective actions for staff on time., • Ensuring that monthly policy reviews are completed with staff and documented in the Bridge Training Tracking system. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access, with particular expertise in harm reduction and recovery-oriented services., • Ability to train and support staff on the implementation of CA values and practice approach., • Bachelor’s Degree in related field preferred – work experience within field may be substituted for degree., • Minimum of two years working in supportive housing with people who have a history of homelessness, substance use, and/or mental health diagnosis. required., • Minimum of two years of supervisory experience preferred., • Demonstrated leadership skills, ability to work as part of a team, and skill in communicating program goals and holding people accountable to reaching them., • Ability to monitor details of program operation., • Ability to prioritize and meet deadlines., • Strong analytical ability., • Excellent oral and written communication skills, • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Ability to work independently and as part of a team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be fingerprinted and cleared through a background clearance process., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description: The property management department acts as the managing agent for (1) buildings that Community Access (CA) owns or controls; (2) buildings for which CA has contracted to provide property management services; and (3) individual apartments in other buildings that are part of CA’s “scattered site” supportive housing programs. The property management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low-Income Housing Tax Credits, HOME, and Housing Trust Fund). Facilities management is an organizational function that ensures the comfort, functionality, and safety of the CA’s premises to create a conducive living and working environment for everyone. Position Overview The Property Management department acts as the managing agent for buildings that Community Access (CA) develops, owns or controls. The Property Management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low-Income Housing Tax Credits, HOME, and Housing Trust Fund). The live-in Building Superintendent is responsible for providing a safe and adequate living/working environment for the residents and staff. This includes daily maintenance, repairs, and ensuring building code compliance with local, state, federal requirements, and agency policies and procedures. They also supervise the maintenance mechanic and contracted porters or maintenance worker staff. Key Performance Indicators: All key performance indicators below are expected to be met fully. • Maintenance Work Orders:, • Life-threatening/emergency: 24 hours, • High priority: 5 days, • Medium priority: 14 days, • Low priority: 30 days, • Preventative: 30 days, • Apartment Turnovers:, • Studio: 7-12 days, • 1-bedroom: 8-13 days, • 2-bedroom: 9-14 days, • 3-bedroom: 10-15 days, • Additional services (deep clean, flooring, cabinetry):, • +14 days for 1 service, • +28 days for 2 services, • +42 days for 3 services, • Facilities/Property Management Joint KPIs:, • Rent collection: 95%, • Vacancies: 5% or less, • Lease renewals: 100%, • Annual certification: 100%, • Semi-annual apartment inspections: 95% or greater Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of CA, • High school diploma or equivalent required., • At least two (2) years of training or three (3) years of works experience in related trade., • At least one (1) year of supervisory experience is preferred., • Willing to support other buildings in case of emergencies., • Willing to work overtime, when approved by Area Superintendent., • Must have experience in one or more of the following fields: carpentry, electrical, plumbing, masonry, painting., • Must have working knowledge of equipment installation and repair, including HVAC systems., • Must be able to operate and maintain appropriate machines such as floor buffer, trash compactor, snow blowers, etc., • Must be fingerprinted and cleared by the New York State Justice Center., • Must be able to regularly lift and carry items which weigh up to 100 lbs., • Must possess and maintain the following Certificates or achieve within 4 months of employment: Supervision of Fire Alarm Systems, S-95; Citywide Fire Guard for Impairment, F-01; Citywide Sprinkler Systems, S-12; and Citywide Standpipe Systems, S-13. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description Assertive Community Treatment (ACT) is an evidence-based, mobile practice model designed to provide treatment, rehabilitation and support services to individuals living with a serious mental health condition and whose needs have not been effectively met by traditional mental health services. Community Access’ Bronx Shelter ACT Team will serve individuals with mental health conditions who are experiencing homelessness in the Bronx, and in other boroughs. Team members will work collaboratively with shelter staff and use assertive engagement strategies to proactively engage individuals in services. ACT team members share responsibility for the people they serve, helping individuals attain housing and other personal goals that may be of a health, social, work or education nature. ACT teams are multi-disciplinary and include psychiatry, nursing, social work, peer specialists and other staff members offering rehabilitation, treatment and recovery support services. The team provides expertise in the areas of housing, substance use and harm reduction, family support, employment, and wellness self-management. Based on their area of expertise, team members collaborate to deliver comprehensive, integrated and flexible services that are responsive to a participant’s choices, needs and goals. With a small staff to participant ratio, services are brought to the participant and offered in natural settings, 24 hours a day and seven days a week. Overview The Licensed Practical Nurse (LPN) functions as a primary practitioner who assesses and monitors ACT participants’ clinical health and response to treatment. The nursing approach of assessment, planning, intervention, implementation and evaluation is used to assist individuals in their achievement of mental health, medical, rehabilitation and recovery goals. Key Performance Indicators All key performance indicators below are expected to be met fully. • Update face sheets for new diagnostic and prescription information within 2 business days of any hospital contact., • Complete progress notes for all contacts, collaterals, and engagement attempts within 2 business days., • Complete assigned nursing evaluations on time. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Commitment to person-centered treatment strategies, upholding participants’ rights, and self-determination in service provision., • Currently licensed as a Licensed Practical Nurse by the New York State Education Department., • Minimum two (2) years’ experience working as an LPN., • Minimum two (2) years’ experience working with persons with mental health conditions in health or social services setting., • Excellent written, verbal and interpersonal communication skills., • Ability to synthesize and summarize information and make judgments regarding care., • Computer proficiency in Windows operating systems and programs, such as MS Word, Excel, PowerPoint, as well as comfort with learning new electronic systems., • Comfort providing treatment in non-traditional settings, including but not limited to the street, community spaces, and shelters., • Ability to prioritize and meet deadlines., • Be creative and flexible., • Able to show initiative and be responsible for follow-through., • Ability to work as part of a multi-disciplinary team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be able to work in the community, including use of public transportation throughout the boroughs, • Must be able to lift and carry 25 pounds, • Bilingual Spanish-speaking, preferred, • Must be fingerprinted and cleared by the New York State Justice Center Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. .

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description Intensive Mobile Treatment (IMT) is an innovative, creative, trauma-informed mobile practice model designed to provide treatment, rehabilitation and support services to individuals whose needs have not been met by traditional services. IMT participants interact with homeless services, criminal justice, and behavioral health service systems. IMT teams are hired, trained and funded to maximize flexibility and continuity of care for persons who historically have been poorly served. Community Access’ IMT Teams serve individuals who are street homeless or living between institutional settings and housing. Team members work collaboratively with settings in which the participant is living and use assertive engagement strategies to proactively engage individuals in services. IMT team members share responsibility for the people they serve, helping individuals attain housing and other personal and safety goals that may be of a health, social, work or education nature. IMT teams are multi-disciplinary and include psychiatry, nursing, social work, peer specialists and other staff members offering rehabilitation, treatment and recovery support services. The team provides expertise in the areas of housing, substance use and harm reduction, criminal justice, peer support and behavioral health recovery. Based on their area of expertise, team members collaborate to deliver comprehensive, integrated and flexible services that are responsive to a participant’s choices, needs and goals. With a small staff to participant ratio, services are brought to the participant and offered in natural settings, 24 hours a day and seven days a week. Overview The IMT Harm Reduction Specialist is an integral part of a multi-disciplinary team of mental health clinicians. The Specialist is a team member responsible for engaging participants through harm reduction strategies including motivational interviewing and stage-wise interventions that target an individual’s readiness for change. The Harm Reduction Specialist is the team member responsible for helping the team stay grounded in harm reduction philosophy and strategies such as the use of radical acceptance, person-centered engagement, uplifting self-determination, offering low-threshold services, maximizing options, using both Peer-informed and trauma-informed approaches, and uplifting human rights. The Harm Reduction Specialist brings a specific social justice lens to this work. The Harm Reduction Specialist is also a resource to other team members in issues related to mental health and co-occurring substance use. The Harm Reduction Specialist should be able to use and share a harm reduction lens and approach when working with participants who may be engaging in potentially risky behaviors related to drug use, sex work, psychiatric medications, Diabetes, homelessness, carceral systems, etc. Key Performance Indicators All key performance indicators below are expected to be met fully. • Complete required assessments and evaluations as needed on a rotating schedule; assigned assessments are completed on time., • Complete progress notes for all contacts, collaterals, and engagement attempts within 2 business days., • Maintain harm reduction toolbox inventory, submit OOPP reports on time, and regularly attend agency Harm Reduction Committee meetings. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Commitment to person-centered treatment strategies, upholding participants’ rights, and self-determination in service provision., • Minimum of Bachelor’s Degree in Social Work, Psychology, Mental Health Counseling, Criminal Justice or other Health and Human Services related field; LMSW preferred, • Minimum of two (2) years’ experience working with individuals with a mental health condition with co-occurring substance use disorder., • Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs., • Ability to prioritize and meet deadlines., • Be creative and flexible., • Able to show initiative and be responsible for follow-through., • Ability to work as part of a multi-disciplinary team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be able to work in the community, including use of public transportation across the boroughs., • Computer proficiency in Windows operating systems and programs, such as MS Word, Excel, PowerPoint, as well as comfort with learning new electronic systems., • Bilingual Spanish-speaking, preferred., • Must be fingerprinted and cleared by the New York State Justice Center. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. .

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description The property management department acts as the managing agent for (1) buildings that Community Access (CA) owns or controls; (2) buildings for which CA has contracted to provide property management services; and (3) individual apartments in other buildings that are part of CA’s “scattered site” supportive housing programs. The property management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low Income Housing Tax Credits, HOME, and Housing Trust Fund). Position Overview The property manager is a professional who oversees the operation and management of Community Access residential housing developments and plays a vital role in ensuring the quality and sustainability of the housing for Community Access tenants. Key Performance Indicators All key performance indicators below are expected to be met fully. • Maintain optimal rent collection rates of 95% or greater., • Maintain optimal occupancy rates of 97% or greater., • Maintain optimal recertification and lease renewal rates of 100%. Job Qualifications • Understanding, appreciation, and commitment to the philosophy and mission of Community Access., • A minimum of a high school diploma or equivalent (GED) with 2 to 5 years previous experience in real estate or property management in supportive and/or low-income tax credit housing required., • Accredited Residential Manager or bachelor’s degree in related field, preferred., • A working knowledge of property management principles and practices, especially related to affordable housing programs and tax credit compliance is required., • Proficiency in computer skills, such as Microsoft Office, property management software (Yardi preferred), and online databases is required., • Excellent communication, interpersonal, organizational, and problem-solving skills is required., • The ability to work independently and as part of a team, under pressure and with minimal supervision is required., • Ability to handle confidential information and maintain professional ethics is required., • Understanding of basic property management accounting principles is preferred., • Bilingual Spanish-speaking, preferred., • Certification in Low Income Housing Tax Credits required within 6 months of employment. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description Intensive Mobile Treatment (IMT) is an innovative, creative, trauma-informed mobile practice model designed to provide treatment, rehabilitation and support services to individuals whose needs have not been met by traditional services. IMT participants interact with homeless services, criminal justice, and behavioral health service systems. IMT teams are hired, trained and funded to maximize flexibility and continuity of care for persons who historically have been poorly served. Community Access’ IMT Teams serve individuals who are street homeless or living between institutional settings and housing. Team members work collaboratively with settings in which the participant is living and use assertive engagement strategies to proactively engage individuals in services. IMT team members share responsibility for the people they serve, helping individuals attain housing and other personal and safety goals that may be of a health, social, work or education nature. IMT teams are multi-disciplinary and include psychiatry, nursing, social work, peer specialists and other staff members offering rehabilitation, treatment and recovery support services. The team provides expertise in the areas of housing, substance use and harm reduction, criminal justice, peer support and behavioral health recovery. Based on their area of expertise, team members collaborate to deliver comprehensive, integrated and flexible services that are responsive to a participant’s choices, needs and goals. With a small staff to participant ratio, services are brought to the participant and offered in natural settings, 24 hours a day and seven days a week Position Overview The IMT Assistant Program Director is responsible for assigned administrative and management tasks and for the provision of direct services. The IMT Assistant Program Director supports the IMT Program Director in the overall daily operation and management of the IMT program, including clinical support to staff and direct program participant care. Key Performance Indicators All key performance indicators below are expected to be met fully. • Completes internal and external reporting as required on time., • Provide weekly supervision for assigned staff and document supervision notes in the official record., • Forward staff recruitment needs to HR within 2 business days of known staffing vacancy. Screen applicants for vacant positions within three business days of application., • Ensure that assessments and service plans are completed on time, • Ensure completion of progress notes for all contacts, collaterals, and engagement attempts within 2 business days Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Commitment to person-centered treatment strategies, upholding participants’ rights, and self-determination in service provision., • Licensed in New York State in Clinical Social Work (LCSW, preferred) or Licensed Clinical Mental Health Counselor (LMHC), • Minimum of three (3) years direct clinical experience with adults in a behavioral health setting, • Minimum one (1) years supervisory or management experience preferred, • Knowledge of multi-disciplinary mobile team experience, preferred, • Experience training, coordinating and evaluating the work of clinical and support staff preferred, • Demonstrated leadership skills, ability to work as part of a team and skill in communicating program goals and holding people accountable to reaching them., • Ability to prioritize and meet deadlines., • Be creative and flexible., • Able to show initiative and be responsible for follow-through., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs, • Computer proficiency, including use of Excel, • Must be able to work in the community, including use of public transportation, • Bilingual Spanish-speaking, preferred, • Must be fingerprinted and cleared by the New York State Justice Center Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description Community Access provides affordable housing, supportive services, education, training and employment services, integrated rehabilitation and treatment services, and care coordination to individuals with psychiatric disabilities, histories of homelessness, substance use, criminal justice involvement and serious health concerns. The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Overview The Director of the Housing Mobile Team provides administrative oversight and leadership for the Housing Mobile Team which works with individuals living in Community Access Supported Housing who present complex needs such as mental health or behavioral crises or challenges with aging in place. The Director is responsible for supervision of all team members. They are responsible for ensuring that services are provided within the scope of the agency’s mission and values as well as meeting all funder and agency standards for staff recruitment, staff supervision, record keeping, reporting, budgeting, collaborating with other departments and programs and developing and maintaining relationships with community members and organizations. Key Performance Indicators • Completes all internal and external reporting as required on time., • Utilize all required systems to complete responsibilities (PSYCKES, Healthix, CAPS, NIMRS, MAVEN, etc.)., • Provide weekly supervision for assigned staff and document supervision notes in the official record., • Forward staff recruitment needs to HR within one week of known staffing vacancy., • Screen applicants for vacant positions within three business days of application., • Ensure that assessments are completed on time., • Ensure completion of progress notes for all contacts, collaterals, and engagement attempts within 2 business days Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Commitment to person-centered treatment strategies, upholding participants’ rights, and self-determination in service provision., • Master’s degree in social work or related field, Licensed in New York State LCSW or LMSW required., • Minimum of three (3) years direct clinical experience with adults in a behavioral health setting., • Knowledge of multi-disciplinary mobile team experience, required., • Minimum three (3) years supervisory or management experience., • Experience developing, implementing and evaluating program and participant goals., • Experience training, coordinating and evaluating the work of clinical and support staff., • Demonstrated leadership skills, ability to work as part of a team and skill in communicating program goals and holding people accountable to reaching them., • Ability to prioritize and meet deadlines., • Be creative and flexible., • Able to show initiative and be responsible for follow through., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving, • Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs., • Must be able to work in the community, including use of public transportation., • Must be able to lift and carry 20 pounds., • Computer proficiency in Windows operating systems and programs, such as MS Word, Excel, PowerPoint, as well as comfort with learning new electronic systems., • Bilingual Spanish-speaking, preferred, • Must be fingerprinted and cleared by the New York State Justice Center Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description The property management department acts as the managing agent for (1) buildings that Community Access (CA) owns or controls; (2) buildings for which CA has contracted to provide property management services; and (3) individual apartments in other buildings that are part of CA’s “scattered site” supportive housing programs. The property management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low-Income Housing Tax Credits, HOME, and Housing Trust Fund). Position Overview The Operations Assistant – Property Management plays a vital role in the financial and operational health of Community Access's multifamily housing portfolio. This position is primarily responsible for overseeing all aspects of the rent administration process, including accurate billing, timely collection, diligent management of delinquencies, and assisting in the coordination of related legal proceedings. The Rent Administrator will also engage in supportive tenant relations, maintain precise financial records related to rent, and ensure all rent-related activities comply with relevant regulations. Performance in this role will be measured by key indicators related to rent collection efficiency, accuracy, compliance, and tenant account management. This role requires a meticulous, organized, and compassionate individual dedicated to supporting our tenants while upholding the organization's financial stability and mission. Key Performance Indicators All key performance indicators below are expected to be met fully. • Rent Collection Rate: Achieve or exceed 95% total monthly collectible rent received., • Delinquency Management: >50% year-over-year reduction in aged delinquencies, • Payment Plan Success Rate: >75% of tenants on payment plans who are current with their plan obligations., • Accuracy of Rent Roll and Tenant Ledgers: <2% error rate in rent charges, payment postings, and subsidy applications identified during internal reviews or audits., • Timeliness of Rent Processing: 98% of payments posted within 2 – 3 business days, • Compliance with Documentation: >95% compliance on audited tenant files with accurate and complete rent-related documentation as per regulatory and internal requirements., • Reduction of Bad Debt/Write-offs: >25% year-over-year reduction of uncollectable rent written off as a percentage of total collectible rent Job Qualifications • Commitment to the mission of Community Access and experience working with individuals with mental health concerns is a plus., • Education: Associate’s degree in Accounting, Finance, Finance, Business Administration, Real Estate, or a related field preferred or a minimum of 2-3 years of direct experience in rent administration or accounts receivable, preferably in a multifamily affordable housing setting in New York City., • Demonstrable experience with rent collection, delinquency management, and knowledge of NYC landlord-tenant legal processes for non-payment., • Experience working with various housing subsidy programs (e.g., Section 8, HRA, FHEPS) is highly desirable., • Proficiency with property management software is essential, with strong preference for Yardi., • Thorough understanding of NYC rent stabilization, DHCR regulations, fair housing laws, and other relevant housing compliance requirements., • Strong mathematical aptitude and attention to detail for accurate rent calculations and financial record-keeping., • Excellent organizational and time-management skills, with the ability to manage multiple tasks and deadlines effectively., • Strong communication and interpersonal skills, with the ability to interact compassionately and effectively with tenants from diverse backgrounds, including those facing financial challenges., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Ability to handle sensitive information with confidentiality and discretion. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description Assertive Community Treatment (ACT) is an evidence-based, mobile practice model designed to provide treatment, rehabilitation and support services to individuals living with a serious mental health condition and whose needs have not been effectively met by traditional mental health services. Community Access’ Bronx Shelter ACT Team will serve individuals with mental health conditions who are experiencing homelessness in the Bronx, and in other boroughs. Team members will work collaboratively with shelter staff and use assertive engagement strategies to proactively engage individuals in services. ACT team members share responsibility for the people they serve, helping individuals attain housing and other personal goals that may be of a health, social, work or education nature. ACT teams are multi-disciplinary and include psychiatry, nursing, social work, peer specialists and other staff members offering rehabilitation, treatment and recovery support services. The team provides expertise in the areas of housing, substance use and harm reduction, family support, employment, and wellness self-management. Based on their area of expertise, team members collaborate to deliver comprehensive, integrated and flexible services that are responsive to a participant’s choices, needs and goals. With a small staff to participant ratio, services are brought to the participant and offered in natural settings, 24 hours a day and seven days a week. Overview The ACT Team Vocational Specialist is responsible for meeting participants in the community and providing holistic recovery services tailored to the individual’s stated needs. The Vocational Specialist will be responsible for providing ongoing supportive counseling and service coordination for homeless adults living in Bronx mental health shelters, as well as individuals who have recently transitioned to supportive or independent housing. The Vocational Specialist is also responsible for integrating person-centered goals and services with the tasks of all ACT team members and for providing psycho-education individually and in groups. The Vocational Specialist works as part of a multi-disciplinary team providing the range of ACT services to assist participants in achieving their treatment, rehabilitation and recovery goals. They specialize in assisting people with honing vocational goals and finding schools, training, jobs or employment programs that will help them reach them. Key Performance Indicators All key performance indicators below are expected to be met fully. • Complete assigned assessments and service plans on time, • Complete progress notes for all contacts, collaterals, and attempts within two business days Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Commitment to person-centered treatment strategies, upholding participants’ rights, and self-determination in service provision., • Licensed Master of Social Work, Licensed Mental Health Counselor or Masters degree in similar field., • Knowledge of New York City and/or New York State vocational programs and services, • Knowledge of entitlements systems, • Ability to prioritize and meet deadlines., • Be creative and flexible., • Able to show initiative and be responsible for follow-through., • Ability to work as part of a multi-disciplinary team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Excellent oral, writing, and listening skills., • Computer proficiency, Microsoft Word, Excel. Comfort with learning new systems and paperless record keeping., • Bilingual Spanish-speaking strongly preferred, • Must be fingerprinted and cleared by the New York State Justice Center, • Ability to utilize public transportation throughout the city for assigned tasks Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program Description The Residential Crisis Support program, or “The Respite,” is a residential mental health crisis, alternative-to-hospitalization program offering short-term Peer-led care in a friendly and supportive home-like environment. Guests are provided with the opportunity to learn and practice recovery and relapse prevention skills to support their current mental health crisis and to provide more effective tools to cope with future crises and avoid hospital-based care. Recovery-oriented services are provided 24-hours a day and include peer support, self-advocacy education and self-help training while supporting guests to maintain their established daily activities such as visiting with friends, attending a doctor or other appointments or going to work or school. Guests are encouraged to participate in the operations of the residence, including working together to prepare communal meals. The maximum length of stay is 28 days. Position Overview The Per Diem Respite Worker is responsible for all tasks related to the program’s daily operation including providing individual and group-based supports to the guests, meal planning and preparation, and processing and preparing for referrals, intakes, and discharges. Key Performance Indicators All key performance indicators below are expected to be met fully. • Assigned guests have one progress note per day reflecting appropriate peer support., • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Have lived experience with the mental health system and willingness to share personal experience appropriately and respectfully – required., • Previous professional experience in the behavioral health field - preferred., • A respect for and high level of comfort around people experiencing psychiatric crisis – required., • Commitment to recovery orientated practice and the ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery., • NYS Peer Certification, or provisional level within 90 days of hire and full certification within one year of hire – required., • Minimum of high school diploma or equivalent (GED) –required., • Ability to prioritize and meet deadlines., • Strong analytical ability., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible forfollow through., • Ability to maintain confidential information, as related to position., • Ability to work independently and as part of a team., • Available to workdays, evenings, overnights, weekends and cover holidays as assigned – required., • Able to navigate several flights of stairs repeatedly during shift – required. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program Description The Residential Crisis Support program, or “The Respite,” is a residential mental health crisis, alternative-to-hospitalization program offering short-term Peer-led care in a friendly and supportive home-like environment. Guests are provided with the opportunity to learn and practice recovery and relapse prevention skills to support their current mental health crisis and to provide more effective tools to cope with future crises and avoid hospital-based care. Recovery-oriented services are provided 24-hours a day and include peer support, self-advocacy education and self-help training while supporting guests to maintain their established daily activities such as visiting with friends, attending a doctor or other appointments or going to work or school. Guests are encouraged to participate in the operations of the residence, including working together to prepare communal meals. The maximum length of stay is 28 days. Position Overview The Per Diem Overnight Respite Worker is responsible for all tasks related to the program’s daily operation including providing individual and group-based supports to the guests, meal planning and preparation, and processing and preparing for referrals, intakes, and discharges. Key Performance Indicators All key performance indicators below are expected to be met fully. • Assigned guests have one progress note per day reflecting appropriate peer support., • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access., • Have lived experience with the mental health system and willingness to share personal experience appropriately and respectfully – required., • Previous professional experience in the behavioral health field - preferred., • A respect for and high level of comfort around people experiencing psychiatric crisis – required., • Commitment to recovery orientated practice and the ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery., • NYS Peer Certification, or provisional level within 90 days of hire and full certification within one year of hire – required., • Minimum of high school diploma or equivalent (GED) –required., • Ability to prioritize and meet deadlines., • Strong analytical ability., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Show initiative and be responsible forfollow through., • Ability to maintain confidential information, as related to position., • Ability to work independently and as part of a team., • Available to workdays, evenings, overnights, weekends and cover holidays as assigned – required., • Able to navigate several flights of stairs repeatedly during shift – required. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program Description The Residential Crisis Support program, or “The Respite,” is a residential mental health crisis, alternative-to-hospitalization program offering short-term Peer-led care in a friendly and supportive home-like environment. Guests are provided with the opportunity to learn and practice recovery and relapse prevention skills to support their current mental health crisis and to provide more effective tools to cope with future crises and avoid hospital-based care. Recovery-oriented services are provided 24-hours a day and include peer support, self-advocacy education and self-help training while supporting guests to maintain their established daily activities such as visiting with friends, attending a doctor or other appointments or going to work or school. Guests are encouraged to participate in the operations of the residence, including working together to prepare communal meals. The maximum length of stay is 28 days. Position Overview The Program Director is responsible for the overall leadership , administration, and day-to-day operation of The Respite. This includes policy and procedure development and implementation, staff recruitment, scheduling, training, supervision and evaluation, management of physical environment, quality assurance and quality improvement activities, internal and external reporting. The Program Director is responsible for meeting all contractual and licensing standards and obligations. The Program Director is on-call 24/7 for emergencies. Key Performance Indicators • Screenings are conducted, and Admission decisions are made within 24 hours of referral., • Supervision meetings for direct service staff are conducted and documented weekly, and biweekly for supervisory staff., • Assessments and Service Plans are completed within 24 hours of admission., • At least 1,985 LOS days are met each year., • Maintain a program capacity rate of 95% for the year., • Maintain a minimum of 75% billable admissions. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access, • Have lived experience with the mental health system and willingness to share personal experience appropriately and respectfully – preferred., • Previous professional experience providing mental health Peer Support – preferred., • A masters degree or higher in social work, psychology, rehabilitation counseling or related field, OR licensure/registration as a registered nurse (RNs are encouraged to be masters level or nurse practitioner)- required., • Minimum of three (3) years management experience working in a social service or related setting, with people diagnosed with psychiatric disabilities and people struggling with substance use – required., • Strong administrative and organizational skills., • A respect for, and high level of comfort around people experiencing psychiatric crisis., • Must be fingerprinted and cleared by the Office of Mental Health (OMH)., • Ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery., • Demonstrated leadership skills and ability to work as part of a team., • Excellent oral and written communication skills., • Ability to utilize various computer programs and cloud-based data management platforms., • Be creative and flexible., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Bilingual, preferred., • Ability to prioritize and meet deadlines., • Available to workdays, evenings, overnights, weekends and cover holidays as assigned – required., • Able to navigate several flights of stairs repeatedly during shift – required. Bilingual candidates are encouraged to apply. Interested candidates should apply on . Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

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Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash