Field Technician III
29 days ago
Castleton-on-Hudson
Job Description Position Summary The Field Technician III plays a critical role in the on-site installation, servicing, and troubleshooting of signage products. This position involves working with a variety of sign types—including illuminated, non-illuminated, vinyl, and dimensional signs—at commercial and retail locations. The ideal candidate has hands-on technical skills, a strong attention to detail, and a commitment to safety, quality, and customer satisfaction. This position requires strong leadership, technical skills, and the ability to mentor junior team members while maintaining a professional relationship with clients and coworkers. Key Responsibilities Installation & Service · Lead and perform the install a wide range of signage, including wall signs, pole signs, monument signs, channel letters, vinyl graphics, and more. · Perform service and maintenance on existing signs, including lighting repairs (LED/fluorescent), panel replacement, and structure checks. · Safely operate power tools, hand tools, ladders, and lift equipment to perform installations. · Ensure signs are securely mounted and meet all job specifications, alignment, and quality standards. Site Readiness & Preparation · Conduct site checks and surveys before installation to assess conditions, take measurements, and confirm installation methods. · Load materials and tools required for each job; ensure proper staging and transport of signage from the shop to site. · Coordinate with project managers and/or clients on arrival, timelines, and any access or permitting needs. Troubleshooting & Problem Solving · Diagnose and resolve field issues, such as incorrect placement, electrical faults, or unexpected site conditions. · Document site issues and communicate necessary adjustments to the project or design team. Customer & Team Communication · Serve as a professional on-site representative of the company when interacting with clients or property managers. · Provide updates on job progress, completion, or any complications to supervisors or project managers. · Collaborate closely with other installers, electricians, and subcontractors to ensure seamless execution. Compliance & Safety · Follow OSHA and company safety standards at all times. · Ensure job sites are clean and secure before, during, and after work is completed. · Properly use and maintain personal protective equipment (PPE) and lifting equipment (boom lifts, scissor lifts, etc.). Qualifications · High school diploma or GED required. · 3-5 years of experience in signage installation, general construction, or a technical trade preferred. · Comfortable with heights and working outdoors in variable weather conditions. · Experience operating hand tools, power tools, ladders, and lifts. · Basic electrical knowledge (especially low voltage / LED wiring) preferred. · Ability to read and interpret blueprints, install instructions, and measurements. · Strong attention to detail, time management, and communication skills. · Valid driver’s license and clean driving record required. CDL or ability to obtain one is a plus. · Ability to travel locally and regionally as required by project schedules. · Knowledge of building codes and safety regulations. · Strong organizational and time management abilities. · Experience with field service apps. Physical Requirements · Must be able to lift up to 75 lbs. · Regularly required to stand, bend, kneel, climb, and reach. · Comfortable working at heights using ladders or lift equipment. · Exposure to outdoor conditions, power tools, and construction environments.