1000+ Best local courier Jobs in Union City, New Jersey (May 2026)

Strategic Operations & Production Manager

4 days ago

New York

The Opportunity ROEN is a luxury fine jewelry house specializing in bespoke engagement rings and fine jewelry for the unabashedly intentional. We're looking for someone incredibly organized, process-driven, and detail-obsessed to join our team in NYC. This is a cross-functional role at the heart of our operations. We are seeking a highly organized, analytical, and proactive professional to oversee diamond and gemstone inventory, production coordination, and logistics operations. This role combines hands-on operational ownership with strategic reporting and performance analysis to improve inventory efficiency, strengthen vendor accountability, and support better business decision-making. If you love optimizing systems and thrive in a fast-paced, high-touch environment, we'd love to hear from you. ⸻ Who We Are Founded in New York by childhood friends, ROEN is a fine jewelry house rooted in craftsmanship, culture, and story. We specialize in bespoke engagement rings and signature fine jewelry pieces that blend high design with master craftsmanship. Our mission is to make the world of high jewelry more warm, intuitive, and personal — while upholding the highest standards of quality. San Francisco is our first West Coast market, and we’re excited to build a presence that matches the creativity and innovation of the Bay Area. ⸻ Key Responsibilities Inventory, Diamond Management & Analytics • Maintain precise tracking of diamond and gemstone inventory, including carat weight, specifications, certification numbers, costs, vendor status, and movement history., • Monitor inventory levels, aging, and availability to support purchasing, allocation, and return decisions., • Analyze stone usage, turnover, and cost trends to identify opportunities to improve inventory efficiency and reduce capital tied up in slow-moving stock., • Manage supplier agreements, track deadlines, and coordinate returns., • Coordinate stone deliveries with suppliers and couriers while maintaining chain of custody documentation., • Organize and maintain stone certificates and authentication records., • Prepare regular inventory reports to support leadership visibility into stock position, value, and risk. Production Coordination & Operational Planning • Track all active projects against production milestones to ensure timely completion., • Coordinate across designers, jewelers, and vendors to keep timelines aligned and priorities clear., • Flag delays early, identify root causes, and help implement solutions to keep projects on track., • Monitor workflow patterns and recurring bottlenecks, providing recommendations to improve production planning and execution., • Support cross-functional operational planning by aligning production timelines with business needs and client commitments. Shipping, Packing & Logistics • Pack high-value jewelry pieces to ROEN standards with exceptional attention to presentation, accuracy, and security., • Manage shipping logistics, including insurance, signature requirements, tracking, and courier coordination., • Coordinate local deliveries, pickups, and messenger services with urgency and care., • Manage calendars for client pickups, deliveries, and operational deadlines., • Track shipping performance, delivery outcomes, and service issues to improve reliability and accountability. Administrative, Financial & Compliance Support • Maintain insurance documentation for inventory and shipments., • Reconcile inventory costs with sales to support financial reporting and margin visibility., • Maintain accurate, audit-ready records across inventory, shipments, and supplier activity., • Build and maintain operational reporting on inventory movement, project status, vendor performance, and shipment activity., • Support leadership with data-driven insights related to stock valuation, cost trends, and operational performance. ⸻ Who We’re Looking For • Exceptionally detail-oriented and highly organized, with the ability to manage multiple moving pieces without losing accuracy., • Trusted to handle high-value inventory with professionalism, discretion, and a strong sense of accountability., • Proactive and solutions-oriented, with the judgment to identify issues early, anticipate next steps, and help prevent delays before they impact the business., • A clear and confident communicator who can work independently, coordinate across teams and external partners, and maintain follow-through without close oversight., • Interested in fine jewelry, craftsmanship, and the luxury space, with a genuine desire to learn the product, the process, and the industry., • Comfortable working with inventory management systems, CRM platforms, and operational tracking tools; experience with Monday.com is a plus., • Analytical and process-minded, with the ability to use data and reporting to support operational decisions, improve workflows, and maintain visibility across inventory and production., • Based in New York City and available to work in-office five days per week. You might be a fit if you: • Prior experience in fine jewelry, diamonds, luxury retail, or high-value inventory management preferred, • Have worked in strategy, consulting, business operations or similar roles, • This position is subject to a background check, • Work independently, anticipate needs, and solve problems before they become issues, • Communicate clearly and professionally with internal teams and external partners, • Are energized by the idea of helping establish ROEN’s first West Coast location ⸻ Compensation & Benefits • Competitive base salary, • Performance based bonuses, • Healthcare coverage, • Unlimited PTO, • Founders’ direct mentorship, • A close-knit team that values excellence, ownership, and craft

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