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Summary: The ARC (Animal Recovery Center) and CARE (Canine Annex for Recovery and Enrichment) are facilities dedicated to the recovery and rehabilitation of victims of cruelty and neglect admitted through NYPD and the ASPCA’s Humane Law Enforcement (HLE) and Community Engagement (CE) programs. Our dedicated team of more than 45 sheltering, medical, and animal behavior professionals work closely with the ASPCA Animal Hospital, Forensics, Legal Advocacy and Investigations, Behavioral Sciences, Shelter Medicine Services, Community Engagement, Placement, and the Adoption Center teams to ensure coordinated response and operations, and holistic, balanced, high-quality care for the animals we serve. The Director of Veterinary Services, ARC will perform all the duties of a licensed veterinarian, including providing compassionate, high-quality, practical veterinary care to a wide range of cruelty, neglect, and at-risk animals. In addition, the Director will provide a management presence on the floor to ensure efficient and effective animal flow. The Director will hold the entire team accountable to act with urgency, providing balanced, high-quality care to the animals, coordinating with departments, and practicing ___ values. This position directly manages 1-2 Licensed Veterinary Technicians. This position affords a wonderful opportunity for a veterinarian to drive forward the care and rehabilitation of animals who are victims of cruelty and neglect. ARC is comprised of medical, behavior, and direct care teams working together to recover, enrich, treat, and support a wide range of cases. *The schedule for this role is Sunday-Wednesday, 9am-7pm (flexibility on Sunday with possibility of 8am-6pm). Responsibilities: Responsibilities will include, but are not limited to: Managing Medical Cases (60%): • Ensure ARC provides high quality individualized care, considering the medical and behavioral needs of our patients while maintaining overall population medicine using shelter best practices to a wide range of cruelty, neglect, and at-risk patients., • Serve on a panel with medical, behavior, and sheltering leaders to review cases and make weekly pathway planning decisions, including humane euthanasia decisions, taking into consideration animals’ physical and psychological well-being, using organizationally aligned tools developed to assess quality of life and readiness for adoption., • Perform humane euthanasia for animals deemed unsuitable for placement, working closely with the behavior and medical teams to ensure a compassionate, low-stress procedure., • Perform medical intakes on all new NYPD and CE cases admitted to ARC and in collaboration with partner departments for animals admitted to veterinary partner hospitals, AAH, ARC, and Adoption Center as needed., • Provide medical support for large scale NYPD and CE cases., • Perform exams, diagnostic tests, and medical treatments with full utilization of Fear Free medical handling. Ensure all staff are practicing Fear Free handing., • Develop skilled and efficient diagnosis and treatment plans following ARC/CARE/AAH medical parameters and guidelines., • Provide medical care for outpatients of owned, fostered out and/or animals in transition to the Adoption Center and placement partners., • Maintain thorough, high quality medical records, documenting all exam findings, test results, and treatments., • Work with partner hospitals as needed, including referral for advanced care, and assessing medical stability of new cases at partner hospitals., • Respond to after-hours medical concerns., • Oversee and maintain the ARC animal census. People Management/Managing Patient Flow (20%): • Oversee the daily medical care and case flow of the animals housed in ARC., • Lead the Daily ARC rounds meeting., • Lead ARC LVT meetings as needed., • Develop, disseminate, and keep current the ARC Standard Operating Procedures (SOPs) and ensure their implementation. Facility-specific SOPs are developed in conjunction with CARE, AAH, Adoption Center, BST, and SMS to ensure best medical, sheltering, and behavioral practices., • Model a standard of continued commitment to improve and expand upon all aspects of ARC including, medical, behavior, housing, safety, and animal flow., • Set expectations and goals and provide consistent, high-quality feedback to direct reports, including regular 1:1s and quarterly feedback sessions to build strong relationships, provide clear direction, and encourage opportunities for development. Complete annual performance evaluations., • Practice and espouse positive, people-centric management approaches that are in line with team and organizational core values., • Recommend internal and external training opportunities as needed for direct reports in identified areas., • Respond to concerns from direct reports and selected administrative staff, addressing them promptly and accordingly., • Handle employee-relations issues with confidentiality and care, ensuring compliance with any applicable collective-bargaining agreements., • Conduct corrective actions related to performance., • Maintain proactive communication with the Senior Director as to any critical situations or issues., • Support the Senior Director of Veterinary Services in handling any adverse client or patient events appropriately and professionally., • Model a standard of continual commitment to improvement in all aspects of ARC animal care and handling of dogs and cats., • Serve as a champion in times of change management and proactively partner with the ARC and CARE Leadership team in identifying ways to improve people policies and medical protocols., • Collaborate with the AAH Office Manager and Senior Director of Veterinary Services to ensure ARC has appropriate DVM coverage 7 days per week., • In collaboration with the AAH management team, ensure the ARC veterinary team is scheduled for all required training, meetings, and lectures. Interdepartmental Communication/Administrative/Other (20%) • Collaborate and support the work of partner departments, particularly the Humane Law Enforcement, Community Engagement, and the Adoption Center departments., • Maintain strict confidentiality when dealing with criminal cases., • Attend staff meetings, doctor meetings and other requested meetings., • Provide medical information and represent ARC to the public and to media when requested., • Provide a high level of customer service to external and internal clients., • Create, model, and follow written and verbally communicated ASPCA and ARC Standard Operating Procedures., • Assist with special projects, presentations and data collection as requested., • Other duties as assigned. Qualification Requirements: • Ability to successfully work in a high-volume, fast-paced environment that combines individual patient and shelter medicine and effectively multi-task with a high degree of integrity and accountability and without loss of attention to detail., • Ability to work well within a team and communicate effectively and courteously with all levels of staff., • Maintain an open mind regarding changes and be willing to learn, implement, and teach new protocols., • Deployment opportunity with BST, Community Engagement, Community Medicine, National Field Response or Rehabilitation Services one time per year (locally and nationally)., • Able to lift and carry up to 50 pounds., • Able to work standing for 8 or more hours and bend, crouch, kneel and move freely to perform responsibilities that include handling potentially dangerous animals in stressful conditions., • Able to occasionally work in physically challenging conditions and able to wear appropriate protective gear, including a protective mask; job responsibilities may entail exposure to chemical and biological hazards, such as feces and blood, exposure to sharp objects, working in noisy environments and working in areas with uneven, wet, and slippery surfaces., • The Director may be requested and/or required to work additional hours, weekends, cover shifts and/or stay late., • May be required to work or provide medical and/or staffing support for disasters/storm coverage. Exemplifies the ASPCA’s Core Values: • Has Commitment and dedication to improving the lives of animals, • Demonstrates Ownership and feels responsible for outcomes, • Believes in Team – that we are stronger together, • Seeks to Elevate others and reimagine what is possible, • Focuses on Impact, specifically making change for animals Additional Information: • This is a full-time exempt position that works out of our 92nd Street office, but the incumbent must be flexible, as some early mornings, evenings, weekends, and holidays will be required., • To apply, please complete our application and upload a cover letter that outlines how your skills and experience meet the qualifications of this position. Applications without cover letters will not be reviewed. Compensation and benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $169,500-$179,500 annually. In addition to a competitive salary, this role offers a signing bonus. For more information on our benefits offerings, click ___. Stay Connected – Join Our Talent Community If you are interested in joining our team but do not see a position listed that fits your experience or interests, please___ and stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Language: English Education and Work Experience: DVM (Required) 3+ years in GP, specialty, and/or shelter setting, Fear Free certification within 6 months of hire date., Previous experience in shelters preferred but not required. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the ___ to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act ___.

Summary: Overview As the Regional Director of Facilities Operations, you will lead the strategic and day-to-day management of ASPCA facilities across multiple key locations, including New York City, Pawling (NY), Washington, D.C., and Florida. This role ensures that ASPCA buildings and grounds are maintained to the highest standards of safety, compliance, and operational excellence. Who We Are The goal of the Facilities team is to ensure all ASPCA locations are fully operational so that staff and volunteers have optimum conditions to meet their program and department goals. In addition, the Facilities team ensures a healthy environment for all animals that visit our locations, whether on a short-term or long-term basis. What You’ll Do Reporting directly to the Vice President of Facilities Operations, you will oversee all aspects of facilities maintenance. You’ll play a critical role in aligning facilities operations with organizational needs, ensuring that all work adheres to local, state, and federal regulations as well as ASPCA’s Safety & Security protocols. In close collaboration with the Vice President of Facilities Operations, you will help shape and implement strategies and operational procedures. Where and When You’ll Work • This position is an on-site role and reports to the New York City ASPCA locations., • Ability and willingness to travel up to 15% annually to other regional sites outside of New York City., • Flexibility to work nights, weekends, and holidays as needed to support 24/7 facility operations, • Ability to be on-call after hours for urgent maintenance issues, emergency response, and operational continuity across multiple sites What You’ll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. • The target hiring range for this role is $121,000 - $128,000 annually Benefits At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibilities include, but are not limited to: Facilities Oversight, Management and Planning (50%) * Oversee ASPCA’s facilities staff and facilities operations in ASPCA locations including but not limited to: New York City, Pawling (NY), Washington, D.C., and Florida. * Provide direct oversight of repairs and maintenance, ensuring timely resolution with minimal disruption to animal care and program operations. * Assist in developing and maintaining Preventative Maintenance Programs (PMPs) for both leased and owned properties. * Support the development and implementation of standardized operating procedures (SOPs) across all sites. * Supervise and manage the work order system, including processing, equipment tracking, and asset management. * Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery. * Support ongoing needs assessments for repairs and maintenance across all facilities. * Lead all aspects of assigned facilities projects, including vendor selection, scope development, budgeting, and timeline execution. * Negotiate and manage vendor contracts, maintaining strong relationships to ensure high-quality, cost-effective service delivery. * Build and maintain a portfolio of licensed professionals to support ongoing improvements and emergency repairs. * Manage the work order system, including processing, equipment tracking, and asset management. * Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery. * Support ongoing needs assessments for repairs and maintenance across all facilities. * Collaborate with the Safety department to maintain safe, healthy environments for staff, volunteers, and animals * Establish and maintain formal communication channels with internal departments, including project updates and facility-wide announcements. * Conduct regular check-ins with program leaders to ensure facility needs are met and aligned with ASPCA’s mission. * Represent the Facilities Operations team in interdepartmental meetings/projects including emergency response. Team Leadership & Development (40%) * Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning. * Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services. * Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA’s core values and Behavioral Competencies. * Oversee individual and team performance, delivering consistent, constructive feedback and implementing solutions to enhance productivity and morale. * Ensure departmental compliance with the collective bargaining agreement. * Actively participate in labor negotiations when needed, representing Facilities Operations with professionalism and integrity. Compliance and Training (10%) * Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning. * Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services. * Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA’s core values and Behavioral Competencies. Qualifications * Proven experience leading managers and teams across multiple locations, with a strategic focus on cultivating a culture of continuous improvement, structured performance management, and feedback * Extensive knowledge of building systems including electrical, power distribution, HVAC and controls, elevator systems, fire alarm and suppression systems, building security, energy management, and Building Management Systems (BMS) * Proficient in computerized maintenance management systems (CMMS) and work order platforms * Skilled in reading, interpreting, and preparing technical documents such as blueprints, plans, specifications, schematics, and training manuals * Strong understanding of construction documents and construction management practices (preferred) * Familiarity with local regulatory agencies including DOB, FDNY, ECB, and EPA * Deep knowledge of safety protocols, fire prevention, and OSHA compliance * Proven ability to lead facility planning, capital projects, and operational execution across multiple properties * Demonstrated success in managing complex, multi-site facilities and coordinating concurrent projects * Strong negotiation skills and vendor management experience * Demonstrated expertise working with unionized teams, including a strong understanding of labor contracts and collective bargaining negotiations * Willingness and ability to travel routinely between assigned properties * Exceptional written and verbal communication skills * Ability to collaborate effectively across departments and with external partners * Strong interpersonal skills and demonstrated ability to lead and motivate diverse teams * Capable of representing the organization professionally and collegially with internal and external stakeholders * Experience with data tracking, reporting, and analysis to support operational decisions * Ability to exemplify ASPCA’s core values, behavioral competencies, and commitment to diversity, equity, and inclusion. Language · English Education and Work Experience · Minimum of 5 years of experience in facilities and project management, preferably in a mission-driven or nonprofit environment * Bachelor’s degree in facilities management related field (preferred) * Qualifying certificate in Facilities Management · Proficient in Microsoft Office Suite, including Excel and Word Additional Information * Valid driver’s license required * Certificate of Fitness S12 – City Wide Sprinkler Systems * S-95 Supervision of Fire Alarm Systems * F07 Fire and Emergency Drill Conductor * OSHA 30 Hour Certificate * Incident Command Training Qualifications: See above for qualifications details. Language: English (Required), Spanish Education and Work Experience: Bachelors, High School Diploma (Required) Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the ___ to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act ___.

Client Service II Representative- Device Maintenance (3:00pm-12:00am) US-NY-New York Job ID: 33679 Type: Full-Time of Openings: 1 Category: Field Service NY - NY-NYC Health-MS About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: • Promptly informs supervisor of potential problems or customer concerns., • Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal., • Strong focus on providing good customer service., • Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded., • Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements., • Responsible for communicating and training team in changes to workflow or procedure., • Oversees and manages daily and monthly records on service activity., • Effectively communicates with the client and staff., • Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity., • Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location., • Attends cross-functional trainings to ensure ability to provide coverage when short-staffed., • Site responsibility and location of coverage may change based on client and/or division needs. Device Maintenance: -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. -Follows daily, established maintenance processes and procedures. -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. -Evaluates equipment issues and notifies service department if unable to resolve. -Delivers paper. -Assists end-users in basic functionality of equipment. -Records meter reads. -Maintains service activity reports. -Monitors supplies and restocks inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - $23.37 hourly This position will support our customer at site locations in Brooklyn, NY • HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience., • Prior experience in a customer service environment., • Good computer skills/technical knowledge., • Ability to multitask and prioritize in order to meet deadlines., • Good customer service and communication skills., • Ability to work with minimal supervision., • Ability to work OT as needed., • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises., • May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary)., • Ability to lift up to 50lbs., • Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE PI8f55f94c750e-29952-38873698 #True

Client Service II Rep.- Print/ Copy (2nd shift- 1pm to 10pm) US-NY-New York Job ID: 33681 Type: Full-Time of Openings: 1 Category: Field Service NY-NY-Vanderb-TD Securities-MS About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. THIS IS A 2ND SHIFT FROM 1:00PM- 10:00PM & MAY HAVE ADDITIONAL OVERTIME. Your Impact Main Responsibilities: • Promptly informs supervisor of potential problems or customer concerns., • Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal., • Strong focus on providing good customer service., • Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded., • Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements., • Responsible for communicating and training team in changes to workflow or procedure., • Oversees and manages daily and monthly records on service activity., • Effectively communicates with the client and staff., • Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity., • Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. • Attends cross-functional trainings to ensure ability to provide coverage when short-staffed., • Site responsibility and location of coverage may change based on client and/or division needs. Copy/Print Production/Copy Center: -Responsible for prompt and accurate reproduction of all print requests. -Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. -Receives, logs, delivers and tracks all activity for reporting purposes. -Responds to customer requests. -Performs routine upkeep and basic maintenance of equipment. -Records and tracks customer inquiries and fulfillment of requests. -Performs daily convenience care functions as needed. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - $23.37 hourly • HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience., • Prior experience in a customer service environment., • Good computer skills/technical knowledge., • Ability to multitask and prioritize in order to meet deadlines., • Good customer service and communication skills., • Ability to work with minimal supervision., • Ability to work OT as needed., • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises., • May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary)., • Ability to lift up to 50lbs., • Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE #ID22 PI625badf39950-29952-38830380 #True

Summary: The ARC (Animal Recovery Center) facility is dedicated to the recovery and rehabilitation of victims of cruelty and neglect admitted through NYPD and the ASPCA’s Humane Law Enforcement (HLE) and Community Engagement (CE) programs. Our dedicated team of more than 45 sheltering, medical, and animal behavior professionals work closely with the ASPCA Animal Hospital, Forensics, Legal Advocacy and Investigations, Behavioral Sciences, Shelter Medicine Services, Community Engagement, Placement, and the Adoption Center teams to ensure coordinated response and operations, and holistic, balanced, high quality care for the animals we serve. The Licensed Veterinary Technician at the ASPCA Animal Recovery Center (ARC) is responsible for a broad range of medical and administrative tasks in ARC that serves animals admitted through the NYPD Partnership program. The LVT delivers compassionate nursing care and has a broad knowledge of animal science, medicine, and husbandry, including a basic knowledge of pharmacology, shelter medicine, behavior, and proficient mathematical skills. One of the most critical functions of this role is serving as a member of a team of medical, behavior and sheltering operations personnel, all dedicated to working together to provide holistic care for victims of cruelty and neglect. The schedule is Sundays-Wednesdays from 9a-7p. Responsibilities: Responsibilities will include, but are not limited to: Nursing and Shelter Population Care (50%) * Possess in depth knowledge and understanding of veterinary medical concepts * Care for up to 40 cats and dogs per day. * Provide compassionate and quality patient care at all times utilizing Fear Free/Low Stress handling, * Proficiency in various technical nursing skills, including, but not limited to, venipuncture, catheter placement, intubation, anesthesia monitoring, diagnostic imaging, critical care, pharmacology, and dentistry. * Possess critical thinking and multi-tasking skills * Ability to prioritize and re-prioritize based on hospital, ARC and new case needs * Be familiar with infectious diseases, including their prevention and steps to reduce or eliminate transmission * Administer injections, animal vaccinations, medications, treatments, and supportive care measures as directed by departmental Standard Operating Procedures and attending Veterinarian. * Perform venipuncture, run diagnostic tests, and administer fluids as needed. * Maintain and compile weekly order of medical supplies inventory, including emergency drugs. * Ensure that supplies are in-date. * Ensure that all structures and equipment are functional. When equipment is not working properly report to the appropriate team or department for timely repair. * Maintain all necessary logs, inventory, DTM plates and patient records and checklists. * Create and manage accurate treatment sheets, surgery and procedure requests and medication orders * Stay current in knowledge of emergency drugs and protocols. * Accurately communicate information about an animal’s condition to the direct care team. * Support the Medical Supervisor and other veterinarians in the planning and performance of humane euthanasia. Team, Administrative, Training (30%) * Maintain open mind regarding changes and be willing to learn, implement, and teach new protocols * Provide leadership, onboarding and training to the direct care team and train new hires * Remain composed while working in fast-paced environment with changing priorities * Work well both independently and cooperatively as part of team. * Provide medical information and representation to other ASPCA departments. * Communicate all relevant and necessary patient information to ARC management and veterinarians * Communicate thorough and detailed patient updates (including behavior and operational information) to the on-coming LVTs. * Keep the veterinarians apprised of all medical issues. * Keep the behavior, management and medical teams apprised of all behavior and safety issues. * Adhere to all protocols put forth by Occupational Safety and Health Administration. * Follow, support and model all departmental Standard Operating Procedures. * Follow all behavior sedation procedures and communicate any needed deviation from the plans immediately to ensure the safety of the animals and the team. * Attend all daily shift rounds, monthly staff meetings and scheduled training sessions. * Give presentations/trainings to new and existing staff as directed * Delegate appropriate tasks to the direct care team. * Communicate in effective and professional manner with public and all ASPCA staff members * Administrative duties as needed * Perform other duties as assigned Housekeeping and Maintenance (20%) * Clean and disinfect kennels, transport carriers, equipment, and facility while utilizing appropriate personal protective equipment (PPE). * Follow all departmental PPE and cleaning protocols * Take inventory and stock supplies as needed. * Assist in keeping supplies stocked by noting when supplies are running low in all areas. * Make certain ARC, including exam rooms, common areas, playrooms, and kennels are kept clean and organized throughout the day. Appropriately direct the ICA’s when needed. Exemplifies the ASPCA’s Core Values: * Has Commitment and dedication to improving the lives of animals * Demonstrates Ownership and feels responsible for outcomes * Believes in Team – that we are stronger together * Seeks to Elevate others and reimagine what is possible * Focuses on Impact, specifically making change for animals Qualifications: * Ability to successfully work in a high-volume, fast-paced environment that combines emergency and shelter medicine and effectively multi-task with a high degree of integrity and accountability and without loss of attention to detail. * Must be able to handle multiple tasks at once and deal with high levels of stress in an environment of constantly changing priorities. * Excellent low stress animal handling skills. * Ability to work well within a team and communicate effectively and courteously with all levels of staff. * Maintain open mind regarding changes and be willing to learn, implement, and teach new protocols * Maintain strict confidentiality when dealing with criminal cases. * The ability to work closely with behaviorally and medically compromised animals and feel comfortable working in an environment where humane euthanasia is performed on a regular basis. * Obtain continuing education as required by ASPCA and state licensing board * Deploy locally or nationally at least one time per year. * Dependable and ability to demonstrate regular and reliable attendance. * Team player and willingness to adjust schedule if operations require. * Ability to walk, bend, stand and reach constantly during a minimum 8-hour day, ability to lift 50 lbs. * Able to safely walk and handle dogs 100 lbs. or over, up and down stairs. * Basic computer skills, including Microsoft Office. Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $34.60 - $37.00. In addition to a competitive salary, this role offers a signing bonus. For more information on our Benefit offerings, click ___. Join our Talent Community: If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our ___ to stay connected to future opportunities with the ASPCA. Additional Information * We encourage a candidate who demonstrates outstanding inter-personal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime. Qualifications: See above for qualifications details. Licensed Veterinary Technician - American Association of Veterinary State Boards Language: English (Required) Education and Work Experience: High School Diploma (Required) 1+ years veterinary hospital and/or shelter experience preferred, 1+ years working as a licensed veterinary technician, Fear Free Shelter certification within 6 months of hire. Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the ___ to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act ___.

Summary: Who we are: Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA’s Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving the most underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets’ health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve. What you’ll do: Help animals in need! Our highly skilled technicians play a crucial role in our program, working as a team with CM veterinarians and assistants to provide essential services for the animals that need us most. The ASPCA’s Community Veterinary Clinics (CVCs) offer high-quality, high-volume spay/neuter (HQHVSN), preventive care and treatment for minor illnesses and injuries at low or no cost to eligible clients. CVC LVTs build a wide range of skills! Use your hard-earned education and license to its full extent, exclusively concentrating on medical duties. You will experience a variety of medicine - some days in spay/neuter surgery and others seeing appointments or assisting with out-patient surgical procedures. What you’ll get: • Terrific part-time benefits package:, • paid vacation time to relax, • paid sick time to heal, • paid personal time, • plus - paid continuing education days and a CE stipend to keep your skills sharp, • 401(k) plan with employer contributions, starting after 1,000 hours of work in one year of service, • The ASPCA offers competitive ___ options that are subject to change annually, • Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional, • Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on Work Schedule The Bronx CVC has a range of part time scheduling options; please indicate your availability and/or desired schedule in your ASPCA job application. Clinic hours of operation are Monday-Friday 8:00am-5:00pm. Schedules are subject to change at the sole discretion of the ASPCA. Responsibilities: Job Responsibilities include but are not limited to: Medical (60%) • Care for 35-40 cats and dogs per day in spay/neuter surgery, • Administer injections including anesthetics, pain medications, vaccinations and other medications, • Intubate animals, place intravenous catheters, perform venipuncture and administer fluids as needed, • Monitor vital signs of sedated and anesthetized patients in pre-operative, operative, and post-operative phases, • Provide treatments and supportive care according to the CM Standard Operating Procedures and as directed by attending Veterinarian, • Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques, • Assist with patient exams, take medical history, perform diagnostic testing, and prepare medications to go home with the client/patient, • Maintain all necessary controlled substance drug logs and patient records, • Stay current in knowledge of emergency drugs and protocols, • Ensure anesthetic machines, pulse oximeters, scales, and other equipment are functional and report equipment that is not working properly, • Assist with humane euthanasia in accordance with ASPCA policy and CM protocols, • Work with coworkers to clean and disinfect animal areas, equipment, instruments and facility while utilizing appropriate personal protective equipment, • Communicate with all clients in a non-judgmental, effective and professional manner, • Communicate basic veterinary medical concepts to clients, including, but not limited to vaccine protocols and anesthetic risks, • Enter medical information into digital data bases as appropriate, • Represent ASPCA in a professional and courteous manner, • Adhere to all protocols put forth by Occupational Safety and Health Administration (OSHA), • Follow all written and verbally communicated CM Standard Operating Procedures, • Collaborate and foster good communication with ASPCA colleagues, • Participate in veterinary/medical training of CM staff, ASPCA staff and veterinary and technical students by coaching, discussion, and demonstration, • Attend staff meetings and training sessions, • Perform other duties as assigned Exemplifies the ASPCA’s Core Values: • Has Commitment and dedication to improving the lives of animals, • Demonstrates Ownership and feels responsible for outcomes, • Believes in Team – that we are stronger together, • Seeks to Elevate others and reimagine what is possible, • Focuses on Impact, specifically making change for animals Qualifications: • Must have current New York State Veterinary Technician License (or ability to obtain within 30 days of employment), • Licensed Veterinary Technician (LVT), • Surgery/Anesthesia experience preferred, • Excellent animal handling skills (cats, dogs), • Excellent customer service skills, • Experience using a computer and navigating software applications, • Ability to lift and carry 40-plus pounds repeatedly throughout day with assistance, • Ability to work standing for 8 or more hours, • Ability to work independently and as part of a team, • Ability to work efficiently and calmly under challenging conditions, • Strong interest in animal welfare and serving underserved communities, • Fear Free® Shelter certification is required within 60 days of hire Education: English (Required) Bilingual (Spanish) Strongly Preferred Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $34.60 - $37.00 per hour For more information on our benefits offerings, ___. The Compensation Team will review internal candidates’ current compensation, to determine if an offer beyond the target hiring range may be applicable. Stay Connected – Join Our Talent Community * • If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click ___ to stay connected to future opportunities with the ASPCA. Qualifications: Must be able to lift and carry 40-plus pounds repeatedly throughout day with assistance., Must have current New York State Veterinary Technician License., Must have graduated from accredited school of veterinary science technology (2 or 4 year program)., Must have strong interest in animal welfare., Must possess excellent animal handling skills., Must possess excellent customer service skills., Must possess the ability to work standing for 8-plus hours, Must speak fluent English. Bilingual (fluent in English and Spanish) preferred., Surgery/Anesthesia experience preferred Licensed Veterinary Technician - New York State Education Department Language: English (Required), Spanish Education and Work Experience: Associates (Required), Bachelors Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the ___ to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act ___.

Summary: Who we are – Community Medicine: Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA’s Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets’ health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve. What you’ll do: As the Licensed Veterinary Technician Staff and Floor Manager at the Community Veterinary Clinic (CVC), you’ll be a vital member of our veterinary medical team. You’ll support two medical functions–high quality/high volume spay neuter surgery (HQHVSN) and primary pet care (PPC), which provides preventive and basic veterinary care–for pet cats and dogs living with their families in ASPCA service areas and animals in the care of the rescue community. Throughout the day, you’ll be responsible for directing workflow on the floor, assisting the veterinarian in administering medical treatments and communicating with clients. You’ll work closely with the CVC management team to coordinate the flow of work throughout the day to deliver high quality care and optimize our impact for animals in the communities we serve. What you’ll get: * Work/life balance: * paid vacation time to relax * paid sick time to heal * three paid continuing education days and a CE stipend to keep your skills sharp * ten paid holidays to observe * plus - paid personal time to celebrate what and when you like * Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are subject to change annually) * Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional and a leader * Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on Compensation: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. * The target hiring range for this role is $44.24 - $46.64 / hour. This position is eligible for a signing bonus of $2,500 and a retention bonus of $2,500 after one year of service. Work Schedule and Location: * This is typically a Monday – Friday, 8-hour schedule; flexibility to work occasionally beyond the scheduled workday required. Schedules are subject to change at the sole discretion of the ASPCA. * This is an on-site position at the Community Veterinary Clinic Responsibilities: Responsibilities will include but are not limited to: Medical/Floor Management Veterinary Technology: * Perform a broad range of veterinary technician functions, including venipuncture, anesthesia monitoring, surgical preparation and assistance, diagnostics, pharmacy and patient recovery * Work side by side with staff veterinarians, technicians, and assistants to support both HQHVSN and PPC for cats and dogs * Use low-stress, gentle animal handling techniques to provide a safe and compassionate environment for animals in our care, our staff, and for our clients * Communicate effectively with clients using a kind, nonjudgmental approach - assist with intake, obtain history and discharge patients Floor Management: * Oversee workflow on the clinic floor and ensure that all medical staff are efficiently using their time and skills to help the optimal number of patients daily * Be a consistent and visible presence in the clinic to answer questions, make timely adjustments, offer support, receive/give feedback, lend a hand, and foster understanding and commitment to ASPCA’s mission * Ensure staff consistently delivers high-quality patient care and adheres to CM’s standard operating procedures and guidelines * Coach nursing staff to handle patients in a gentle, low-stress manner; instill the guiding principle that everyone can – and should – actively support the animals’ behavioral and mental health in everything they do * Coach staff to communicate effectively with clients, to accurately relay information and to gather patient history and other information using open ended questions and a non-judgmental approach * Ensure technicians comply with DEA regulations and CM protocols for handling and dispensing controlled drugs. Monitor drug logs for accuracy and completeness; correct and report issues to clinic director * Ensure staff take all mandatory rest and meal breaks and adhere to time and attendance guidelines Training: * Train and onboard new nursing team members, including hands-on skills training and weekly online training modules * Monitor and assess trainees’ progress, provide regular developmental feedback and coaching * Assist with training rotating Interns and Residents and veterinary and technical students through coaching, discussion and demonstration People Management & Operations * Serve on the CVC Leadership Team * Support a culture of kindness, respect, belonging and teamwork through regular 1:1s, recognition, developmental coaching, performance evaluation and feedback * Work with the CVC Leadership Team to achieve daily clinic goals * Lead a culture of safety and security in the clinic – report safety incidents promptly and address root causes to prevent future injuries or accidents * Assist with hiring new staff * Schedule nursing staff for optimal coverage * Manage team time and attendance - review time sheets for accuracy, review and approve time off requests according to clinic guidelines * Facilitate daily huddles to ensure staff have information they need each day * Meet regularly with the CVC management team; provide open communication, feedback and solutions when things aren’t working as they should * Attend required workshops or meetings Exemplifies the ASPCA’s Core Values: * Has Commitment and dedication to improving the lives of animals * Demonstrates Ownership and feels responsible for outcomes * Believes in Team – that we are stronger together * Seeks to Elevate others and reimagine what is possible * Focuses on Impact, specifically making change for animals Education and Work Experience: * Must have graduated from an accredited school of veterinary science technology (2 or 4 year program) or the equivalent as determined by the New York State Education Department * Minimum five years experience as a Registered Veterinary Technician in small animal medicine and surgery; experience in shelter medicine and/or high volume spay/neuter surgery strongly preferred * Minimum two years people management experience Qualifications: * Must have current New York State Veterinary Technician License * Ability to work well within a team and communicate effectively with all levels of staff * Desire to serve clients in a kind, helpful and nonjudgmental manner * Ability to thrive in a fast-paced, challenging environment * Strong interest in animal welfare and serving underserved communities * Must possess excellent animal handling skills * Must be able to lift and carry 40-plus pounds repeatedly throughout the day with assistance * Must possess the ability to work standing for 8 or more hours * Fear Free® Shelter certification is required within 60 days of hire Language: English (Required) Bilingual (Spanish) Preferred Stay Connected – Join Our Talent Community: If you are interested in joining our team but do not see a position listed that fits your experience or interests, please to stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Language: English (Required), Spanish Education and Work Experience: Associates: Veterinary Technician, Bachelors: Veterinary Technician Veterinary Technician Experience Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the ___ to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act ___.

Summary: The ASPCA Animal Hospital (AAH) is designed to provide life-saving care and relieve suffering for animal victims of cruelty and neglect who come to us through internal partners (our own ASPCA adoption center, kitten nursery, and community advocate team) and external partners (NYPD and other NYC organizations). Additionally, we provide subsidized care exclusively for animals whose owners are experiencing financial challenges and could not otherwise afford medical care for their pet. The ASPCA Animal Hospital (AAH) Licensed Veterinary Technicians are passionate, level-headed nurses committed to animals living good lives, and who excel in a fast-paced environment. Our nursing staff collaborates effectively with the entire veterinary medical team to provide high quality, practical veterinary care and deliver skilled, efficient, and compassionate treatment to outpatients and hospitalized patients within hospital medical parameters. In addition, AAH nurses provide support and coverage for the Animal Recovery Center (ARC) as needed. The ASPCA Animal Hospital (AAH), is passionate about minimizing fear, anxiety, and stress and pain in our patients. Team members in this position are responsible for providing service and communication to clients, members of the public, co-workers, and patients that is consistent with our practice’s standards and Fear Free values. The target hiring range for this role is $34.60 - $37.00. In addition to a competitive salary this role offers a signing bonus and a relocation bonus is available for people living in a qualifying distance from our facility. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. Responsibilities: Responsibilities include but are not limited to: Nursing Care and Client Services (40%) • Possess in depth knowledge and understanding of veterinary medical concepts, • Provide compassionate and quality patient care at all times utilizing Fear Free Guidelines., • Proficient in various technical nursing skills, including, but not limited to, venipuncture, catheter placement, intubation, anesthesia monitoring, diagnostic imaging, critical care, pharmacology, and dentistry., • Possess critical thinking and multi-tasking skills, • Able to prioritize and re-prioritize based on hospital and patient needs, • Proficient in animal handling and restraint for various medical procedures, • Treat animals and clients with care and respect., • Competently explain to client, information doctor has documented about an animal’s condition., • Document and communicate and patient concerns or observed changes to Veterinarian, • Feed and medicate patients following veterinarian and LVT instructions, • Lift patients up to 40 pounds, • Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques Professionalism, Communication, and Performance (40%) • Represent ASPCA in professional and courteous manner at all times., • Provide management with regular feedback about training needs, new hires, coworkers, interns, hospital needs, etc., • Collaborate professionally with other ASPCA department managers and staff., • Support organization and departmental policies and protocols, • Maintain open mind regarding changes and be willing to learn, implement, and teach new protocols., • Possess thorough knowledge of AAH daily procedures and protocols, • Ensure and maintain high quality standard of care, work ethic, and performance, • Work independently without supervision and as part of a team, • Work efficiently and calmly under challenging conditions, • Attend staff meetings and training sessions, • Advise Supervisor of any conditions that are unsafe including unrecognized hazards or infractions of safety rules. Housekeeping and Maintenance (20%) • Clean and disinfect kennels, equipment, and facility while utilizing appropriate PPE., • Follow all departmental PPE and cleaning protocols, • Follow all protocols put forth by Occupational Safety and Health Administration., • Follow all written and verbally communicated departmental Standard Operating Procedures., • Take inventory and stock supplies as needed., • Assist in keeping supplies stocked by noting when supplies are running low in all departments., • Make certain entire hospital including treatment, surgery, exam rooms and kennels are kept extremely clean through the day. Additional Information • We encourage a candidate who demonstrates outstanding inter-personal communication and the ability to work in a team environment or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail. This is a full-time position. Weekends may be required. Position may require occasional flexibility and occasional overtime., • Fear Free Shelter certification is required within 60 days of hire Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $34.60 - $37.00 For more information on our Benefit offerings, click ___. Join our Talent Community: If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our ___ to stay connected to future opportunities with the ASPCA. Qualifications: Able to lift up to 40 pounds, Able to work standing for 10 or more hours, Basic to advanced computer skills, including Excel, Microsoft Office and ImproMed, Completion of the Fear Free 8 module course or willingness to complete within 60 days of hire/promotion, High degree of integrity and accountability, Knowledge of shelter medicine and operations, Knowledge of veterinary hospital protocols and procedures, Must possess excellent customer service skills., Outstanding inter-personal communication and the ability to work in a team environment or independently, Possess a sense of humor that can balance flexibility and enthusiasm and thrives on detail., Possess excellent Fear Free animal handling and restraint skills., Proficiency in Impromed, preferred Licensed Veterinary Technician - American Association of Veterinary State Boards Language: English (Required), Spanish Education and Work Experience: Associates: Veterinary Technician, Bachelors: Veterinary Technician Shelter Medicine Experience, Veterinary Technician Experience Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the ___ to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act ___.

Summary: Who we are - Community Medicine: Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA’s Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving the most underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets’ health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve. What you’ll do: Help animals in need! Our highly skilled technicians play a crucial role in our program, working as a team with CM veterinarians and assistants to provide essential services to the pets and rescue animals that need us most. The ASPCA’s Community Veterinary Clinic (CVC) offers high-quality, high-volume spay/neuter (HQHVSN), preventive care and treatment for minor illnesses and injuries. CM technicians build a wide range of skills and you’ll use your education and license to its full extent exclusively concentrating on medical duties, working some days in spay/neuter surgery and others seeing appointments or assisting with out-patient procedures. What you’ll get: * Work/life balance: * paid vacation time to relax * paid sick time to heal * three paid continuing education days and a CE stipend to keep your skills sharp * ten paid holidays to observe * plus - paid personal time to celebrate what and when you like * Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are subject to change annually) * Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional and a person * Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on Work Schedule: This is typically a Monday – Friday, 8 hour schedule with flexibility to work occasionally beyond the scheduled work day and Saturdays approximately once per quarter may be required. Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. * The target hiring range for this role is $34.60 - $37.00 per hour) This position is eligible for a $2,500 signing bonus in addition to relocation assistance and a $2,500 retention bonus after one year of service. For more information on our benefits offerings, ___. Responsibilities: Job Responsibilities include but are not limited to: Medical (60%) • Care for 35-40 cats and dogs per day in spay/neuter surgery, • Administer injections including anesthetics, pain medications, vaccinations and other medications, • Intubate animals, place intravenous catheters, perform venipuncture and administer fluids as needed, • Monitor vital signs of sedated and anesthetized patients in pre-operative, operative, and post-operative phases, • Provide treatments and supportive care according to the CM Standard Operating Procedures and as directed by attending Veterinarian, • Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques, • Assist with patient exams, take medical history, perform diagnostic testing, and prepare medications to go home with the client/patient, • Maintain all necessary controlled substance drug logs and patient records, • Stay current in knowledge of emergency drugs and protocols, • Ensure anesthetic machines, pulse oximeters, scales, and other equipment are functional and report equipment that is not working properly, • Assist with humane euthanasia in accordance with ASPCA policy and CM protocols, • Work with coworkers to clean and disinfect animal areas, equipment, instruments and facility while utilizing appropriate personal protective equipment, • Provide support and medical services in special cases as needed, including evaluation of animals living in hoarding situations Customer Service (30%) • Communicate with all clients in a non-judgmental, effective and professional manner, • Communicate basic veterinary medical concepts to clients, including, but not limited to vaccine protocols and anesthetic risks, • Explain information provided by the veterinarian about an animal’s condition to clients Other (10%) • Enter medical information into digital data bases as appropriate, • Represent ASPCA in a professional and courteous manner, • Adhere to all protocols put forth by Occupational Safety and Health Administration (OSHA), • Follow all written and verbally communicated CM Standard Operating Procedures, • Collaborate and foster good communication with ASPCA colleagues, • Participate in veterinary/medical training of CM staff, ASPCA staff and veterinary and technical students by coaching, discussion, and demonstration, • Attend staff meetings and training sessions, • Perform other duties as assigned Exemplifies the ASPCA’s Core Values: • Has Commitment and dedication to improving the lives of animals, • Demonstrates Ownership and feels responsible for outcomes, • Believes in Team – that we are stronger together, • Seeks to Elevate others and reimagine what is possible, • Focuses on Impact, specifically making change for animals Education: • New graduates welcome! Must have graduated from accredited school of veterinary science technology (2 or 4 year program) or the equivalent as determined by the New York State Education Department. Qualifications: • Must have current New York State Veterinary Technician License (or ability to obtain within 30 days of employment), • Surgery/Anesthesia experience preferred, • Excellent animal handling skills (cats, dogs), • Excellent customer service skills, • Experience using a computer and navigating software applications, • Ability to lift and carry 40-plus pounds repeatedly throughout day with assistance, • Ability to work standing for 8 or more hours, • Ability to work independently and as part of a team, • Ability to work efficiently and calmly under challenging conditions, • Strong interest in animal welfare and serving underserved communities, • Fear Free® Shelter certification is required within 60 days of hire Language: • English (Required), • Bilingual (Spanish) Strongly Preferred Stay Connected – Join Our Talent Community If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click ___ to stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Licensed Veterinary Technician - New York State Education Department Language: English (Required), Spanish Education and Work Experience: Associates (Required) Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the ___ to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act ___.

Summary: The Benefits Manager plays a critical role at the ASPCA, supporting disability and absence management and overseeing the Benefits team’s communications strategy. Who We Are Our People ARE the ASPCA. The People team (HR) at the ASPCA enables the organization to thrive by empowering and valuing every team member and providing an exceptional workplace across our varied disciplines. To make the greatest impact on animals, we must support the people who do the work, so our staff feel investment from the organization and can effectively prioritize and engage with our mission, work together, and develop necessary skills and capabilities, so we can successfully serve the ASPCA’s guiding vision that the United States is a humane community in which all animals are treated with respect and kindness. What You’ll Do The ASPCA’s Benefits team, part of our People team, works to ensure our people have thoughtfully designed employee benefit plans and time off policies, and skillfully administers requests for leaves of absence and workplace accommodations. The Benefits Manager supports these efforts by creating and executing communications strategies to elevate staff understanding of our benefits plans and programs, incorporating multiple communications channels and media to reach staff with different work environments and learning styles, and by administering leave and accommodation requests. This person will apply research and benefit plan requirements, engage in critical thinking, deploy emotional intelligence, and exercise sound judgment to support a complex workforce, frequently shifting between managing communications and processes for the full organization and one-on-one interactions with employees and managers, and always balancing empathy, confidentiality, professionalism, objectivity, and discretion. The Benefits Manager reports directly to the Senior Director, Benefits and has no direct reports. Where and When You’ll Work • This position is based at the ASPCA’s 8th Avenue office in New York, NY but does not require full-time onsite work; the role allows for flexibility to work from home to the extent approved by the manager and Department Head., • This position is generally expected to work Monday – Friday, approximately during standard business hours in the Eastern time zone and specifically be available by 9:00 AM ET on Monday mornings., • This position requires the ability and willingness to report to ASPCA locations in New York, NY up to about 1-2 days per week, and travel up to 5% annually (1-2 trips per year), as needed. What You’ll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $83,000 - $88,000 annually. Benefits At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: • Affordable health coverage, including medical, employer-paid dental, and optional vision coverage., • Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you., • Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year., • Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibility buckets are listed in general order of importance, and include but are not limited to: Benefits Outreach and Communications • Develop and execute the benefits communication strategy, including advance planning for required disclosures and annual events; designing campaigns to promote enhancements and engage staff; and employing flexibility to address unplanned developments such as new legal requirements and vendor changes., • Maintain multiple communication channels for engaging employees and providing information, including comprehensive Workvivo pages and group updates, frequent features in the Scoop (the ASPCA’s internal staff newsletter), emails, videos and webinars, flyers, mailings, etc., ensuring information is accurate, complete, and up-to-date, and content is user-friendly, accessible, and engaging., • Draft and design all-staff emails, working with Benefits teammates and the Internal Communications team to finalize copy and coordinate timing for distribution., • Work with vendors to obtain and leverage education materials and tools to maximize employee participation and engagement; maintain all-staff Box folders and ensure benefits materials on benefit plans and programs stay up-to-date; manage incoming physical mail at the ASPCA’s 8th Avenue office from benefit plan vendors and others., • Partner with teammates on project planning and execution for annual benefits open enrollment, including communication and outreach, Workday testing, fielding questions, and assisting with enrollment follow-up; create and update benefits orientation e-learning for new hires and summaries for prospective employees. Disability and Absence Management • Administer employee requests for leaves of absence and workplace accommodations, including correctly identifying and applying applicable laws, providing required forms and notices, maintaining timely communication with employees and managers, and ensuring complete and accurate documentation of the interactive process., • Manage the interactive process for employee requests, appropriately balancing legal requirements, employee support, operational needs, and other relevant considerations, and maintaining discretion, confidentiality, and professionalism in all employe and manager interactions., • Handle claims for disability and state paid family and medical leave (PFML) benefits, manage continuous and intermittent leaves and wage replacement in Workday, and document pay information for the Payroll team., • Help identify and connect employees with supportive resources and educate managers on resources to share with team members in need of support., • Create and maintain Workvivo content, job aids, and other communications related to time off, leave of absence, and workplace accommodation policies and processes. Other Duties • Back up Benefits teammates, including the other Benefits Manager, as needed., • Engage in full People team, Benefits team, and cross-functional meetings and events., • Support cross-functional work that impacts or involves employee benefits or absence management., • Work on special projects as assigned by Senior Director, Benefits or Vice President, People. Qualifications • Working knowledge of benefit plan administration and related laws and regulations, including but not limited to the Employee Retirement Income Security Act (ERISA) and the Internal Revenue Code (IRC)., • Proficiency with disability and absence management, including leaves of absence and workplace accommodations, and strong understanding of applicable laws and regulations, including but not limited to the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Pregnant Workers’ Fairness Act (PWFA), and state leave laws., • Strong interpersonal and customer service skills; must be comfortable interacting with all levels of employees and be able to maintain strict confidentiality of sensitive information, balance empathy with objectivity and professionalism, and use an assertive yet tactful approach in difficult situations., • Effective oral and written communication skills, including the ability to explain complex, technical information to various audiences in an accessible way and integrate visual design principles into communications., • Strong critical thinking and decision-making skills, ability to synthesize feedback from multiple parties and integrate research and evidence into problem-solving., • Strong organization and time management skills, ability to manage multiple workstreams and deadlines in a fast-paced, ever-changing environment, while maintaining attention to detail, and ability to learn and use technology to streamline processes and automate tasks., • Ability to work independently with minimal supervision and collaborate as part of a team., • Ability to exemplify ASPCA’s core values, behavioral competencies, and commitment to diversity, equity, and inclusion. Education and Work Experience • BA/BS degree or equivalent professional experience required, benefits and/or absence management certifications preferred, • At least 3 years of benefits administration and/or absence management experience required, • Some direct experience with both operating employe benefit plans (health and welfare, retirement plans, Section 125 plans, etc.) and administering requests for leaves of absence and workplace accommodations required, • Proficiency with Microsoft Office suite, including Word, Power Point, and Excel and with Canva or similar design software, • Human resources information systems (HRIS) experience preferred, Workday experience a plus, • Experience developing and executing a communications strategy preferred; experience creating employee benefits communications strongly preferred, • Internal communications experience utilizing a variety of different platforms, including emails, videos, webinars, flyers, mailings, and/or newsletters preferred, • Experience working with vendors is a plus, • Benefits and/or disability and absence management certifications (e.g. CEBS, QPA, QKA, RPA, CBP, CLMS, CDMS, etc.) are a plus Qualifications: See above for qualifications details. Language: English (Required) Education and Work Experience: Bachelors Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the ___ to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act ___.

Summary: Who we are: The Adoption Center currently provides shelter and adoption for five groups of animals: • Animal victims of cruelty and neglect brought to us by the NYPD, • At-risk animals brought to us through our community engagement team, • At-risk underage kittens and other medically-compromised stray animals, • Animals surrendered by their owners and in need of adoption into new homes, • Animals transferred in from shelter/rescue partners What you’ll do: If you are passionate about delivering high-quality nursing care to animals in need, and you thrive in a fast-paced, dynamic and complex environment, the position of Licensed Veterinary Technician (LVT) at the ASPCA Adoption Center may be for you. As a key member of the medical team, you’ll partner closely with veterinarians, adoptions vet assistants and animal care techs to deliver excellent patient care, addressing health concerns in order to help the approximately 3,000 at-risk pets at the Adoption Center each year to move quickly and safely into loving new homes. All medical care is provided within the parameters of the Adoption Center’s shelter medicine protocols. To succeed in this role, the LVT will deliver compassionate nursing care and assist the veterinarians with examinations, treatments, and diagnostic testing procedures following low-stress handling principles and shelter medicine best practices. Success also hinges on the ability to collaborate with other teams at the Adoption Center to ensure the animals’ physical and behavioral needs are met on both an individual patient and population level. What you’ll get: • Work/life balance:, • 40-hour work week – regular day shifts with no on-call or after-hours, • paid vacation to relax, • paid sick time to heal, • ten paid holidays to observe, • plus – personal time to celebrate what and when you like, • Terrific benefits package:, • medical, dental, and vision insurance, • 401(k) with employer-funded contributions after one year of service, • pre-tax dependent care and health flexible spending accounts (FSAs), • employer-paid life and long-term disability insurance, • LVT license fee reimbursement, • Onsite continuing education opportunities, • and more - note the ASPCA’s benefits are reviewed annually and are subject to change, • Room to grow: the ASPCA has robust professional development programs to help you grow as a licensed veterinary technicians and a person, • Support: structured mentorship from experienced licensed veterinary technicians - we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on, • The target hiring range for this role is $34.60 - $37.00. In addition to a competitive salary and signing bonus, we offer a relocation bonus of $5,000. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. Responsibilities: Responsibilities will include, but are not limited to: Nursing Care and Veterinary Support (70%) • Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques, • Proficient technical nursing skills, including, but not limited to, venipuncture; catheter placement; administration of oral, topical, and injectable medications; sedated exams or treatments; diagnostic testing procedures; triage and basic examination, • Competently and compassionately explain information about an animal’s condition to other Adoption Center staff members, volunteers, foster caregivers, and adopters with easily understood language, • Be an active member of the medical team on Medical-Behavior-Shelter rounds and in intra- and inter-departmental meetings, • Document and communicate patient concerns or observed changes to veterinarians, • Ensure accurate and timely data entry to animals’ medical records, including transfer of information from other ASPCA departments’ software systems and diagnostic test results from outside laboratories, • Feed and medicate patients following veterinarian instructions and standard operating procedures, • Perform or assist in humane euthanasia, • Learn, implement, and teach new protocols; support and comply with ASPCA and Adoption Center policies and protocols Housekeeping and Maintenance (30%) * Clean and disinfect kennels, equipment, and facility while utilizing appropriate PPE • Follow all PPE and cleaning protocols, • Follow all protocols put forth by Occupational Safety and Health Administration, • Follow all written and verbally communicated departmental Standard Operating Procedures, • Take inventory and stock supplies as needed, • Assist in keeping supplies stocked by noting when supplies are running low, • Make certain the entire Adoption Center is kept extremely clean through the day, • Immediately advise supervisor of any conditions that are unsafe, including unrecognized hazards or infractions of safety rules Qualifications: • Knowledge of veterinary medical concepts, protocols, and procedures, • Possess critical thinking and multi-tasking skills; able to quickly adjust focus and shift priorities based on patient and Adoption Center needs, • Excellent low-stress animal handling and restraint skills, • Able to work efficiently and calmly both as a member of the team and independently with minimal supervision, • Excellent customer service skills, • Strong organizational skills and a high level of attention to detail, • Basic computer skills, including Excel, Microsoft Office, and email; familiarity with PetPoint or other shelter software systems a plus, • Available to work a flexible schedule when needed including days, evenings, weekends, and holidays, • Able to lift 40 pounds, • Able to work standing for 10 or more hours Exemplifies the ASPCA’s Core Values: • Has Commitment and dedication to improving the lives of animals, • Demonstrates Ownership and feels responsible for outcomes, • Believes in Team – that we are stronger together, • Seeks to Elevate others and reimagine what is possible, • Focuses on Impact, specifically making change for animals Language: Other languages (preferred) Additional Information: • CPR certification preferred, or upon hire, • Required to perform humane euthanasia. (Training upon hire) Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $34.60 - $37.00. In addition to a competitive salary, this role offers a signing bonus of $2,000 and a relocation bonus of $5,000. Also, we are a qualified employer for the Public Service Loan Forgiveness Program. For more information on our Benefit offerings, click ___. Join our Talent Community: If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our ___ to stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Licensed Veterinary Technician - American Association of Veterinary State Boards Language: English (Required), Spanish Education and Work Experience: High School Diploma (Required) 1-3 years veterinary hospital and/or shelter experience preferred, Fear Free® certified or completed within 60 days of employment Our EEO Policy: The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process. Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances. ASPCA is an Equal Opportunity Employer (M/F/D/V). About Us: The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers. The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources. At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering. Your Employee Rights Under the Family and Medical Leave Act: Pursuant to regulations of the Family and Medical Leave Act (FMLA), we provide this notice to applicants about eligible employees’ protected leave for certain reasons. Click on the ___ to learn more. Applicants that are residents of Colorado and Oregon: Per CO Senate Bill 23-058 and ORS 659A.030, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries through completion of the initial interview. We can require/request additional application materials; if those materials contain any age-related information, an applicant should redact the information before submitting an initial employment application. Indiana Applicants: Pursuant to Indiana law, we are providing notice that it is an unlawful employment practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by: (1) refusing to employ an applicant for employment on the basis that the applicant is a veteran of the armed forces of the United States; or (2) refusing to employ an applicant for employment on the basis that the applicant is a member of the Indiana National Guard or a member of a reserve component. Should you feel that you were a victim of discrimination on the basis of veteran status, please let us know at . Alternatively, you can file a complaint with the following agencies at any time: Indiana Civil Rights Commission (ICRC) 100 North Senate Avenue, Room N103, Indianapolis, IN 46204; Office: (317) 232-2600 | Toll Free: (800) 628-2909; Hearing Impaired: (800) 743-3333 | Fax: (317) 232-6580; E-mail: | Website: . Equal Employment Opportunity Commission - Indianapolis Field Office; 115 W. Washington Street South Tower Suite 600; Indianapolis, IN 46204; Phone: 463-999-1240; Fax: 317-226-7953; TTY: 1-800-669-6820;ASL Video Phone: 844-234-5122. Massachusetts Applicants: Per Massachusetts law, we are providing notice that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Philadelphia Applicants: You may view your rights under the Fair Criminal Record Screening Standards Act ___.

Client Service II Representative- Device Maintenance (3:00pm-12:00am) US-NY-New York Job ID: 33679 Type: Full-Time of Openings: 1 Category: Field Service NY - NY-NYC Health-MS About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: • Promptly informs supervisor of potential problems or customer concerns., • Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal., • Strong focus on providing good customer service., • Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded., • Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements., • Responsible for communicating and training team in changes to workflow or procedure., • Oversees and manages daily and monthly records on service activity., • Effectively communicates with the client and staff., • Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity., • Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location., • Attends cross-functional trainings to ensure ability to provide coverage when short-staffed., • Site responsibility and location of coverage may change based on client and/or division needs. Device Maintenance: -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. -Follows daily, established maintenance processes and procedures. -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. -Evaluates equipment issues and notifies service department if unable to resolve. -Delivers paper. -Assists end-users in basic functionality of equipment. -Records meter reads. -Maintains service activity reports. -Monitors supplies and restocks inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - $23.37 hourly This position will support our customer at site locations in Brooklyn, NY • HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience., • Prior experience in a customer service environment., • Good computer skills/technical knowledge., • Ability to multitask and prioritize in order to meet deadlines., • Good customer service and communication skills., • Ability to work with minimal supervision., • Ability to work OT as needed., • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises., • May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary)., • Ability to lift up to 50lbs., • Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ___ and connect with us on LinkedIn at ___. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at ___ We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site ___, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ___. #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE PI04c6c1ee95d5-31181-38873698

Client Service I Representative- Device Maintenance. Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. Re

Client Service II Representative- Device Maintenance (3:00pm-12:00am). Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on ass

Client Service II Representative- Device Maintenance (3:00pm-12:00am) US-NY-New York Job ID: 33679 Type: Full-Time of Openings: 1 Category: Field Service NY - NY-NYC Health-MS About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: • Promptly informs supervisor of potential problems or customer concerns., • Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal., • Strong focus on providing good customer service., • Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded., • Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements., • Responsible for communicating and training team in changes to workflow or procedure., • Oversees and manages daily and monthly records on service activity., • Effectively communicates with the client and staff., • Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity., • Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location., • Attends cross-functional trainings to ensure ability to provide coverage when short-staffed., • Site responsibility and location of coverage may change based on client and/or division needs. Device Maintenance: -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. -Follows daily, established maintenance processes and procedures. -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. -Evaluates equipment issues and notifies service department if unable to resolve. -Delivers paper. -Assists end-users in basic functionality of equipment. -Records meter reads. -Maintains service activity reports. -Monitors supplies and restocks inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - $23.37 hourly This position will support our customer at site locations in Brooklyn, NY • HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience., • Prior experience in a customer service environment., • Good computer skills/technical knowledge., • Ability to multitask and prioritize in order to meet deadlines., • Good customer service and communication skills., • Ability to work with minimal supervision., • Ability to work OT as needed., • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises., • May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary)., • Ability to lift up to 50lbs., • Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ___ and connect with us on LinkedIn at ___. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at ___ We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site ___, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ___. #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE PI04c6c1ee95d5-31181-38873698

Client Service II Representative- Device Maintenance (3:00pm-12:00am) US-NY-New York Job ID: 33679 Type: Full-Time of Openings: 1 Category: Field Service NY - NY-NYC Health-MS About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: • Promptly informs supervisor of potential problems or customer concerns., • Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal., • Strong focus on providing good customer service., • Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded., • Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements., • Responsible for communicating and training team in changes to workflow or procedure., • Oversees and manages daily and monthly records on service activity., • Effectively communicates with the client and staff., • Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity., • Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location., • Attends cross-functional trainings to ensure ability to provide coverage when short-staffed., • Site responsibility and location of coverage may change based on client and/or division needs. Device Maintenance: -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. -Follows daily, established maintenance processes and procedures. -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. -Evaluates equipment issues and notifies service department if unable to resolve. -Delivers paper. -Assists end-users in basic functionality of equipment. -Records meter reads. -Maintains service activity reports. -Monitors supplies and restocks inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - $23.37 hourly This position will support our customer at site locations in Brooklyn, NY • HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience., • Prior experience in a customer service environment., • Good computer skills/technical knowledge., • Ability to multitask and prioritize in order to meet deadlines., • Good customer service and communication skills., • Ability to work with minimal supervision., • Ability to work OT as needed., • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises., • May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary)., • Ability to lift up to 50lbs., • Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ___ and connect with us on LinkedIn at ___. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at ___ We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site ___, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ___. #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE PI04c6c1ee95d5-31181-38873698

Client Service II Representative- Device Maintenance (3:00pm-12:00am) US-NY-New York Job ID: 33679 Type: Full-Time of Openings: 1 Category: Field Service NY - NY-NYC Health-MS About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: • Promptly informs supervisor of potential problems or customer concerns., • Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal., • Strong focus on providing good customer service., • Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded., • Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements., • Responsible for communicating and training team in changes to workflow or procedure., • Oversees and manages daily and monthly records on service activity., • Effectively communicates with the client and staff., • Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity., • Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location., • Attends cross-functional trainings to ensure ability to provide coverage when short-staffed., • Site responsibility and location of coverage may change based on client and/or division needs. Device Maintenance: -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. -Follows daily, established maintenance processes and procedures. -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. -Evaluates equipment issues and notifies service department if unable to resolve. -Delivers paper. -Assists end-users in basic functionality of equipment. -Records meter reads. -Maintains service activity reports. -Monitors supplies and restocks inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - $23.37 hourly This position will support our customer at site locations in Brooklyn, NY • HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience., • Prior experience in a customer service environment., • Good computer skills/technical knowledge., • Ability to multitask and prioritize in order to meet deadlines., • Good customer service and communication skills., • Ability to work with minimal supervision., • Ability to work OT as needed., • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises., • May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary)., • Ability to lift up to 50lbs., • Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ___ and connect with us on LinkedIn at ___. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at ___ We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site ___, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ___. #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE PI04c6c1ee95d5-31181-38873698

Client Service I Representative- Device Maintenance US-NY-New York Job ID: 33766 Type: Full-Time of Openings: 1 Category: Field Service NY - NY-NYC Health-MS About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: • Promptly informs supervisor of potential problems or customer concerns., • Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal., • Strong focus on providing good customer service., • Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded., • Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location., • Attends cross-functional trainings to ensure ability to provide coverage when short-staffed., • Site responsibility and location of coverage may change based on client and/or division needs. Device Maintenance: -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. -Follows daily, established maintenance processes and procedures. -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. -Evaluates equipment issues and notifies service department if unable to resolve. -Delivers paper. -Assists end-users in basic functionality of equipment. -Records meter reads. -Maintains service activity reports. -Monitors supplies and restocks inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law we are providing the anticipated base salary for this role: $17.20 to 23.37/ hr • HS Diploma, GED, or equivalent experience required, plus less than one year of related experience., • Basic computer skills/technical knowledge., • Ability to multitask and prioritize in order to meet deadlines., • Good customer service and communication skills., • Ability to work with minimal supervision., • Ability to work OT as needed., • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises., • May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary)., • Ability to lift up to 50lbs., • Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE PI1cd0f34b9779-37820-39171428

Area Support I Representative US-NY-New York Job ID: 33661 Type: Full-Time of Openings: 1 Category: Field Service NY - New York - Park Ave About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Requires flexibility to provide coverage at many sites throughout the region. Your Impact • Promptly informs supervisor of potential problems or customer concerns., • Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal., • Strong focus on providing good customer service., • Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded., • Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location., • Attends cross-functional trainings to ensure ability to provide coverage when short-staffed., • Provides site coverage as needed. Requires flexibility to change schedule/location at a moment's notice., • Collaborates with multiple account teams to ensure a smooth transition of responsibility with minimal impact to client services. Copy/Print Production/Copy Center: • Responsible for prompt and accurate reproduction of all print requests., • Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check., • Receives, logs, delivers and tracks all activity for reporting purposes., • Responds to customer requests., • Performs routine upkeep and basic maintenance of equipment., • Records and tracks customer inquiries and fulfillment of requests., • Performs daily convenience care functions as needed. Mail/Courier Services: • Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail., • Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc)., • Researches and routes unidentified and generic mail. Receives, logs, delivers and tracks messenger items., • Responds to customer requests., • Performs routine upkeep of equipment., • Records and tracks customer inquiries and fulfillment of requests. Reception/Office Services: • Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer., • Responds to customer needs and requests, accepts deliveries and sets up food and beverages for meetings., • May also be responsible for copy/binding/copier maintenance. File Room/Records File Services: • Ensures all filing assignments from the current and previous day have been filed., • Creates, maintains, updates, and monitors files, file database and file rooms., • Coordinates special projects and other functions assigned by client contact and Site Manager., • Ensures all file rooms are intact at all times. Device Maintenance: • Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location., • Follows daily, established maintenance processes and procedures., • Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper., • Evaluates equipment issues and notifies service department if unable to resolve., • Delivers paper., • Assists end-users in basic functionality of equipment., • Records meter reads., • Maintains service activity reports., • Monitors supplies and restocks inventory. Shipping/Receiving: • Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments., • Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures., • Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory. Inventory Services: • Processes and monitors all inventory movement within assigned responsibilities, locations and organizations., • Analyzes ongoing activity of inventory., • Assists in identifying slow moving and obsolete inventory or when inventory levels are low., • Monitors and communicates status of inventory., • Initiates, conducts and reports on Physical Inventories. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law we are providing the anticipated base salary for this role: $17.20 to 23.37/ hr • HS Diploma, GED, or equivalent experience required, plus less than one year of related experience., • Basic computer skills/technical knowledge., • Ability to work OT as needed., • Ability to lift up to 50lbs., • Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties., • Good customer service and communication skills., • Ability to multitask and prioritize in order to meet deadlines., • Must be willing to learn new skills and interact with new teams on a regular basis., • Ability to work with minimal supervision., • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ___ and connect with us on LinkedIn at ___. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at ___ We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site ___, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ___. #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE PI6d43681b5981-37820-38791357

Client Service II Representative- Lobby Front Desk Reception US-NY-New York Job ID: 33441 Type: Full-Time of Openings: 1 Category: Field Service NY - NY-Stifel-MS About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: • Promptly informs supervisor of potential problems or customer concerns., • Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal., • Strong focus on providing good customer service., • Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded., • Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements., • Responsible for communicating and training team in changes to workflow or procedure., • Oversees and manages daily and monthly records on service activity., • Effectively communicates with the client and staff., • Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity., • Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location., • Attends cross-functional trainings to ensure ability to provide coverage when short-staffed., • Site responsibility and location of coverage may change based on client and/or division needs. Reception/Office Services: -Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer. -Responds to customer needs and requests, accepts deliveries and sets up food and beverages for meetings. -May also be responsible for copy/binding/copier maintenance. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - $23.37 hourly • HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience., • Good computer skills/technical knowledge., • Prior experience in a customer service environment., • Good customer service and communication skills., • Ability to multitask and prioritize in order to meet deadlines., • Ability to work with minimal supervision., • Ability to work OT as needed., • Ability to lift up to 50lbs., • Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties., • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE PI393b6b3e7316-29952-38236070 #True

Junior Executive Assistant A well-established real estate management firm is seeking a Junior Executive Assistant to support the company’s President and assist with daily office operations. This is an excellent opportunity for someone looking for a steady, long-term role in a close-knit, family-oriented environment. The ideal candidate will thrive in a supportive capacity, enjoy variety in their day, and be eager to contribute to both administrative and operational functions. This position offers the stability of a consistent schedule, room to grow within a reputable organization, and the chance to be part of a small, collaborative team. Key Responsibilities Executive & Personal Support (50%) • Provide direct administrative support to senior leadership, including scheduling, calendar coordination, and appointment management., • Assist with correspondence, drafting and editing professional letters, and light personal tasks (e.g., reservations, scheduling appointments)., • Maintain organized filing systems and handle confidential information with discretion., • Manage general office duties such as ordering supplies, handling mail, filing, and occasional front-desk coverage., • Support property management operations by maintaining accurate contact information and organizing digital/paper files., • Enter data into internal systems (training provided) and assist with light administrative follow-ups., • Contribute to maintaining an efficient, well-organized office environment. Qualifications • Minimum of 2 years of administrative or receptionist experience in a professional office environment., • Excellent writing and communication skills — strong grammar, spelling, and attention to tone and detail., • Tech-savvy with proficiency in Microsoft Office (Word, Excel, Outlook)., • Comfortable wearing multiple hats and managing shifting priorities., • Reliable, professional, and comfortable working fully onsite., • Bachelor’s degree not required; Associate’s or equivalent experience preferred., • Bilingual in Spanish is highly preferred. I look forward to reviewing your application!

Golfzon Social is open in Brooklyn, NY! We are excited to announce the exceptional career opportunity of Front Of House Manager. Complete Daily of End of Day e-mail reports. Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, salt and pepper holders, sugar

Location: New York, NY (on-site) Job Type: Full-time Salary: $25 - $26/HR Summary Are you looking to join one of the world's leading finance organizations? As the Workplace Concierge, you'll play a key client-facing role responsible for creating exceptional first impressions, office organization, and employee engagement. If you're looking to join an inclusive work environment that prioritizes a dynamic experience, this is the job for you! Responsibilities • Provide a welcoming and high-quality hospitality experience for clients, visitors, and employees while serving as the primary point of contact for requests, • Oversee conference room reservations, set-ups, and maintenance, ensuring all meeting spaces are properly prepared and cleaned, • Deliver a 5-star hospitality experience for guests, clients, and VIPs, • Operate photocopiers, scanners, and finishing equipment, • Adapt to changing customer and team demands in a fast-paced, high-volume environment, • Support special events, new hire orientations, and concierge-style guest services, • Assist with additional duties across departments, including Mail Center, Hospitality, and Records as needed Qualifications • High school diploma or equivalent required; college degree preferred, • 2+ years of administrative/hospitality experience required, • Proficient in Outlook and calendar scheduling, • High energy, white-glove hospitality mindset with a polished demeanor, • Excellent written and verbal communication skills All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.

Location: New York, NY Job Type: Full-time Salary: $26 - $27/HR Are you looking to join one of the world's leading consulting firms? As the Facilities Associate, you'll combine daily facilities upkeep, event support, tech setup, light handyman work, and office support. If you're looking to work in a fast-paced environment that provides variety and problem-solving, this is the job for you! Responsibilities • Set up, maintain, and reset meeting rooms, collaboration spaces, and common areas across multiple floors, • Manage office moves, furniture requests, locker assignments, and space utilization needs, • Support internal events (happy hours, orientations, partner meetings) with setup, breakdown, and special furniture arrangements, • Provide Zoom/tech setup support, resolve room conflicts, and optimize layouts for meetings, • Perform walkthroughs to identify issues, handle ad-hoc cleaning requests, and complete weekly refrigerator clean-outs, • Create and manage service/repair tickets, and coordinate with vendors as needed, • Assist Mail Services with deliveries and provide backup support for Reception and Office Services team members, • Actively participate in team meetings, respond to facilities requests, and contribute ideas to improve operations Qualifications: • 2+ years of facilities or office services experience, • Positive, adaptable personality that fits well in this collaborative office culture, • Comfortable with basic handyman work and troubleshooting, • Critical thinking skills with a proactive, customer-focused mindset, • Strong organizational, communication, and teamwork abilities, • Ability to lift and move heavy items safely All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.

The Receptionist serves as the first point of contact for clients, visitors, and internal stakeholders, ensuring a professional, welcoming, and efficient front-office experience. This role supports daily administrative operations, maintains a smooth flow of communication throughout the firm, and upholds the high service standards expected in a financial services environment. The ideal candidate is polished, detail-oriented, and able to manage multiple tasks in a fast-paced setting. Key Responsibilities • Greet and assist clients, visitors, and vendors with a high level of professionalism and courtesy., • Manage the main phone line, screen and route calls, and ensure timely follow-up on all inquiries., • Oversee reception area appearance, conference room scheduling, and visitor logistics., • Handle incoming and outgoing mail, packages, and courier services in coordination with operational staff., • Provide administrative support including document preparation, data entry, and maintaining office supplies., • Assist with onboarding tasks for new employees, such as badge activation and workspace setup., • Support firm events, meetings, and client appointments with preparation and logistics coordination. Qualifications • 2+ years of receptionist or administrative experience, preferably in financial services or a corporate environment., • Strong communication, customer service, and interpersonal skills., • Proficiency with Microsoft Office Suite and comfort with office management technology., • Professional demeanor, strong organizational skills, and the ability to multitask effectively., • Commitment to discretion and confidentiality.

Receive mail at mail room from U. Read labels and addresses and sort incoming mail and supplies for delivery to appropriate tenants within the building, offices or individuals. Physically distribute mail and Courier packages by cart, dolly or hand truck to tenants throughout the building.

Maintain day-to-day operation of the NYBO Mail Room and provide mail services throughout the NYBO offices to include picking up, receiving, sorting, and delivering mail. Maintain cleanliness and organization of the mailroom, monitor equipment, record postage meter readings, and initiate service call

Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. Strong focus on providing good customer service. Site r

General Purpose: Maintain day-to-day operation of the NYBO Mail Room and provide mail services throughout the NYBO offices to include picking up, receiving, sorting, and delivering mail. Mailroom Operations: Maintain cleanliness and organization of the mailroom, monitor equipment, record postage met

Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. Client Service I Representative- Device Maintenance. Re

The job entails various tasks for the mail room and Office Services Department.

Maintain day-to-day operation of the NYBO Mail Room and provide mail services throughout the NYBO offices to include picking up, receiving, sorting, and delivering mail. Maintain cleanliness and organization of the mailroom, monitor equipment, record postage meter readings, and initiate service call

Job DescriptionCompany Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description We are looking to add a Reprographics Associate to the team! This is a 2nd Shift role working Monday - Friday 3:00 p.m. to 12:00 a.m. The core role of the Reprographics Associate is to support various services of the account which may include but are not limited to reprographics, binding services, mail services, conference room, and facilities services. Responsibilities: • Accurately log all job requests and communicate, in a timely manner, with clients, • Create, modify, assemble, and bind documents, and prepare reports, • Perform general clerical duties in connection with the Reprographics Department's needs, • Quality check all work products to ensure accuracy and completion of all client specifications, • Arrange for delivery of printed materials, per client instructions, using overnight and local courier services, • Perform key ops procedures on office reprographics equipment, • Troubleshoot problems with reprographics equipment and place service calls as needed, • Ensure the confidential integrity of the workspace and projects in progress, • Work on special projects as designated by the client and/or RRD management, • Maintain inventory of office supplies needed for Reprographics work, i.e. paper, toner, etc., • Communicate consistently with management on projects or equipment-related matters, • Provide vendor escorts, as needed, • Coordinates messenger services/deliveries, • Perform other duties as needed, at the siteQualifications, • High School Diploma or GED preferred, • 2 or more years experience in a customer service function in a relatable industry, • Intermediate to Advanced skills in Microsoft Word, Excel, and PowerPoint, • Ability to quickly learn proprietary systems, • Strong computer literacy and ability to work in a team environment, • Excellent written and verbal communication, • "Can do" attitude to provide premier service to clients, • Desire to train across multiple job functions, • Ability to handle highly confidential information Additional Information The salary range for this role at the noted RRD location is $18.94-26.15/hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. #GOC #LI-Onsite #LI-NH1 All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job Description Ongoing Temporary Assignment Candidates with Immediate Availability to Start Prefered A prestigious law firm, is seeking a polished, professional, and highly capable Receptionist to be the first point of contact for clients, attorneys, and guests for their New York location. This role requires someone with exceptional communication skills, a proactive mindset, and a deep understanding of office operations. The ideal candidate will be a jack-of-all-trades, capable of handling front desk operations, administrative support, and various office services with poise and discretion. A bachelor’s degree is preferred, along with prior experience in a legal or corporate environment. Key Responsibilities: • Greet and assist clients, attorneys, and visitors with a warm, professional demeanor., • Manage incoming calls, direct inquiries, and provide top-tier client service., • Oversee conference room scheduling and ensure seamless meeting coordination., • Assist with administrative tasks such as document preparation, mail distribution, and office organization., • Support attorneys and staff with office services, including coordination of light facilities., • Maintain a polished and well-organized reception area, ensuring a high-end client experience., • Bachelor’s degree preferred., • Experience in a law firm or professional services environment highly preferred., • Strong communication, organizational, and multitasking skills., • Ability to handle confidential information with discretion., • A polished, professional, and proactive approach to client service. If you are an experienced receptionist with a legal background and a passion for delivering high-end service, apply today! Forrest Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Company DescriptionForrest Solutions has been a privately owned company for 49 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.Forrest Solutions has been a privately owned company for 49 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.

Job Description Job Responsibilities Provide exceptional customer service: striving to meet the needs and exceed the expectations of residents and visitors, enhancing their overall experience in the office. Responsibilities include, but are not limited to: • Greet residents and visitors, welcoming residents and guests as they enter the management office, providing a positive and friendly first impression., • Manage visitor access: monitor and grant office access to visitors, contractors, and service providers, following office protocol., • Screen incoming phone calls: handling incoming calls, inquiries, and messages professionally and efficiently., • Assist with Resident inquiries: providing information and assistance to residents regarding maintenance requests, leasing, and rent payment inquiries, and other matters, • Manage incoming and outgoing mail and packages: sorting and distributing mail and packages, as well as coordinating outgoing mail deliveries and pickups., • Filing tasks: filing important documents and records to ensure efficient organization and easy retrieval of information when needed., • Assist with other administrative tasks: supporting office staff with various administrative duties, such as ordering supplies, copying, data entry, and resident communications., • Manage the calendar for the conference room and schedule meetings when necessary. Required Knowledge, Skills, and Abilities: • High School Diploma/GED with some college., • Proficiency in Microsoft Office & Excel. Exceptional organization skills., • Great verbal and written communication skills., • Proactive work ethic and attention to detail., • Must be upbeat, polite, courteous, and tactful., • Superior Customer Service skills required., • Proven ability to operate selflessly as part of a dynamic team., • Proven ability to multitask., • Able to work independently or under direct supervision., • Bilingual (English-Spanish) preferred.Company DescriptionWavecrest Management Team Ltd. is a full-service management company which began operations in 1979. Wavecrest Management is proudly family owned and operated alongside employees who are truly cared for. Wavecrest manages multiple properties across all boroughs in New York City and is continuously growing at a persistent rate.Wavecrest Management Team Ltd. is a full-service management company which began operations in 1979. Wavecrest Management is proudly family owned and operated alongside employees who are truly cared for. Wavecrest manages multiple properties across all boroughs in New York City and is continuously growing at a persistent rate.

Job Description Job Title: Client Services Lead The Client Services Lead is responsible for overseeing the daily operations and overall functionality of the office. This role ensures a well-maintained, fully stocked, and welcoming environment for employees and visitors, while managing vendors, services, and expenses to support efficient business operations. Key Responsibilities ● Ensure all areas are stocked, stationery, snacks, beverages, coffee, bathroom supplies ● Track, manage, and order all inventory , snacks & beverages ● Receive all grocery deliveries, mail, and packages ● Ensure office space is tidy and clean at all times ● Maintain conference rooms & phone booth pods ● Weekly fridge maintenance, discard items ● Manage all office service request ● Manage visitor access and badges ● Cover reception area at all times ● Host guests, greeting them, understanding the team they came to see, showing them the office, IT team, and unoccupied desks ● Organize VPs ,Chiefs, HR visits to the office with current EA (badges, building access, room needs, etc) ● Network with employees to identify areas for improvement ● Audit every part of the office. Share improvements proposal + average costs with manager for approval ● Lead all storage area upkeep and organization ● Analyze monthly expenses ● Mother's Room upkeep ● Plan ,coordinate, and execute all events/activations ● Cross team communication ● Propose event calendar for the year ● Manage vendors for building and all other services ● Oversee all maintenance, repairs, construction work & cleanings ● Create, circulate, and analyze office survey results ● Submit all catering orders ● Submit all office expenses weekly ● Manage Fedex corporate account , create shipping labels , order shipping packaging ● Plan and decorate for all major holidays ● Reserve conference rooms as needed ● Coordinate with building team and communicate all fire safety protocols and drills ● Assist with office moves as needed Physical Demands: ● Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. ● Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. ● Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). ● Physically able to talk on the phone and input data simultaneously. ● Ability to lift or move 40 lbs. or greater frequently. ● Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$26—$28 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Receptionist / Administrative Assistant Location: New York, NY 10019 Company: Forrest Solutions Hours: Full Time | Monday–Friday, 8:00 AM – 5:00 PM Hours/Week: 40.00 Pay Rate: $27.00/hour Position Summary Forrest Solutions is seeking a poised and highly organized Receptionist / Administrative Assistant to support one of our premier client sites in New York City. As the first point of contact for clients, visitors, and internal staff, this role is essential in maintaining a professional, welcoming environment. The position combines front desk hospitality with essential administrative and operational duties that help ensure smooth daily operations. The ideal candidate is polished, service-oriented, and capable of handling multiple responsibilities with discretion in a fast-paced, professional environment. Key Responsibilities: Front Desk & Client Experience • Greet and welcome all visitors, clients, and staff with professionalism and warmth, • Answer and direct incoming calls efficiently and courteously, • Maintain an organized and polished reception area and client-facing spaces, • Monitor visitor access and follow security and confidentiality procedures, • Provide hospitality support for meetings and events, including catering coordination and room setup Administrative & Office Support • Assist with document preparation, printing, and general administrative requests, • Coordinate incoming and outgoing mail, deliveries, and courier services, • Maintain office supply inventory and ensure equipment is operational; coordinate repairs as needed, • Track inventory and initiate re-orders when necessary, • Assist with organizing monthly invoices and updating billing spreadsheets, • Support credit card reconciliations, IT expense submissions, and payment of firm-related bills, • Ensure all shared areas, including conference rooms and reception areas, are tidy and reset daily, • Send end-of-day turnover communications and ensure next-day readiness for office operations, • Provide general administrative support to the Manager of Operations Firm Culture & Internal Communications • Draft and distribute internal communications, including daily announcements and special recognitions, • Assist in the coordination of office events, monthly lunches, and milestone celebrations, • Create and share internal flyers, event invitations, and engagement updates, • Manage birthday and recognition programs, including coordinating preferences and celebratory arrangements, • Support the planning and execution of office initiatives to foster a positive workplace culture Qualifications • Minimum 2 years of experience in a receptionist or administrative support role (corporate or professional services preferred), • High school diploma required; Associate’s or Bachelor’s degree preferred, • Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint), • Excellent communication, multitasking, and organizational skills, • Professional appearance and demeanor with strong attention to detail, • Ability to manage sensitive and confidential information with discretion, • Experience coordinating office events or providing hospitality support is a plus Key Attributes • Customer service excellence, • Professional phone etiquette, • Strong time management and multitasking abilities, • Dependability, initiative, and discretion, • Team-oriented with a positive and proactive attitude, • Detail-oriented and responsive in fast-paced environments All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law. Company DescriptionForrest Solutions has been a privately owned company for 49 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.Forrest Solutions has been a privately owned company for 49 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.

Job Description Job Title: Legal Administrative Assistant - Corporate Location: NYC, NY 10022 Salary/Payrate: $85-105K and AWESOME benefits!!! Work Environment: Hybrid (1 day WFH after 90 days) Term: Permanent / Fulltime Bachelor’s degree required: No Referral Fee: AMS will pay $500 should the person you refer gets hired Job Description: #LI-KG1 SUMMARY: Performs a variety of administrative duties for attorney(s) to whom assigned according to established policies and procedures. Maintains positive contact with clients, attorneys, and staff and observes confidentiality of client matters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Demonstrates strong working knowledge and advanced proficiency with computer software applications, including Word, Outlook, iManage, Excel, PowerPoint, Adobe PDF, and other firm-specific programs., • Prepares correspondence, memoranda, and other legal documents from written and oral drafts; drafts standard correspondence and other documents. Reviews, edits, redlines, applies style schemes, and proofreads documents as requested, including engagement letters, memoranda, audit letters, and other correspondence., • Assists with routine corporate matters such as entity formations and preparation of organizational documents and agreements., • Manages incoming mail and ensures timely delivery of outgoing mail; coordinates with delivery services as needed and follows up on status., • Establishes and maintains attorney calendars and deadline reminder systems; utilizes the firm’s master calendar system., • Opens new files, requests conflict checks, and maintains all client and general files. Conducts periodic reviews for storage and prepares files for closing., • Greets clients and visitors, maintains professional client relations, and observes confidentiality of the attorney-client relationship., • Coordinates meeting and conference room reservations using firm software., • Assists with billing processes, including proofing and editing bills, processing bills for attorneys, and coordinating with accounting staff on month-end billing matters., • Works closely with administrative support staff (word processing, reprographics, reception, etc.); ensures timely submission of attorney timesheets; proofs documents returned from word processing., • Collaborates with other administrative staff as needed; provides coverage for colleagues during absences (e.g., other legal assistants, reception)., • Provides litigation support to the Litigation team when required., • Prepares and submits attorney travel and business expense reports; handles vendor invoices and service payments as necessary., • Performs all essential job duties with or without reasonable accommodation; accommodation requests will be considered where possible absent undue hardship. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: • 5+ years of experience in a professional setting, law firm experience preferred, with knowledge of office policies and procedures and ability to produce accurate legal documents with minimal supervision., • Advanced proficiency with Microsoft Office products., • Strong motivation to support a busy Corporate practice group., • Ability to transcribe legal documents, correspondence, and reports from draft or dictation at a minimum of 65 wpm., • Strong organizational skills with ability to manage multiple priorities under deadlines., • High attention to detail with ability to proofread documents for grammar, typographical, and spelling errors., • Strong interpersonal skills to communicate effectively with clients, attorneys, and staff both verbally and in writing., • Ability to work collaboratively in a fast-paced environment while maintaining professionalism and courtesy., • Flexibility to work overtime or irregular hours as needed to meet deadlines. WORKING CONDITIONS: • Normal law office environment with minimal exposure to excessive noise, dust, or temperature fluctuations. COMPENSATION & BENEFITS: This position offers a comprehensive benefits package including health and life insurance, 401k/Roth with Profit Sharing, and paid time off. SALARY RANGE (New York Applicants): $85,000 – $105,000 annually, commensurate with experience.

Job Description Job Title: Office Services Specialist/Field Support Specialist (On Call) Reports To: The Office Services Specialist (On Call), will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Office Services Specialist (On Call) provides exceptional office and mail services in a "floating" capacity for positions where regular employees normally work but are out of office, or if particular projects require additional coverage. The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions. This position is based out of a specific client "home office" and sent to different client sites at short notice as needed. Flexibility and adaptability are keys to success for this position. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors., • Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Assists with office moves., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • May be asked to help set up/ take down conference rooms for meetings/events., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Ability to determine the correct method and packing material as well as validate packing slips for the accuracy of incoming and outgoing materials., • Ability to work flexible schedule and hours. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Responsibilities: • Operates multiple-line telephone and routes calls to the appropriate person or location within the office. Calls must be answered in four rings or less., • Exercises discretion and interpretive judgment in frequent and sometimes stressful contacts with callers., • Research and identify the appropriate business units or persons for callers when it is not obvious from a provided list., • Greets customers, vendors, employees from other locations and other visitors with high degree of professionalism and courtesy., • Announce to client employee that their guest(s) have arrived., • Log all guests and visitors in and out of the visitors system., • Maintains statistical data and volume of visitors, calls, and conference room reservations., • Call for car service when required., • Receives deliveries., • Complies with client security policies., • Manage scheduling of all conference room reservations., • Ensures all conference rooms are set up and broken down within agreed time., • Ensure set-up of audio/visual conferencing etc., • Provides general administrative and clerical assistance., • Maintains safe and clean reception area., • Identify telephone system problems and immediately alert the proper personnel., • High school diploma required; Associate's degree preferred., • Three (3) – Five (5) years or more direct experience in a high touch corporate environment., • Strong computer acumen including a high degree of proficiency (3-5 years experience) with Microsoft Office Software (Word, Excel, Outlook)., • Exhibits superior verbal communication and phone skills., • Exhibits exceptional customer service skills. Ability to interact with high level clients., • Excellent organizational skills. Ability to prioritize work assignments while managing conflicting priorities and requests., • Consistently demonstrates professional demeanor, appearance, and attitude., • Proven ability to remain calm under pressure; resilient., • Sound judgment and problem-solving ability., • Ability to appropriately handle confidential and highly sensitive material., • Ability to take initiative and function independently while working in a team oriented environment., • Assertive and resourceful; motivated; willing to ask questions and take initiative without direction., • Possesses strong attention to detail. Job Posted by ApplicantPro

Job Description An administrative clerk performs a variety of administrative and clerical tasks to support an organization’s daily operations. Responsibilities include: • Provide administrative support to the SVP of Community Programs & Partnerships • Community Programs and his senior team, • Manage the front office of the Rising Ground administrative offices, • Greet and assist clients, visitors and employees visiting the office, • Register visitors in building’s security system, • Manage conference room reservations, • Answer phones and provide optimal customer service to callers, • Work with mail clerk to receive, sort and distribute correspondence and packages, • Report any physical plant or safety concerns to the appropriate department, • Assist with stocking, storing and maintaining inventory of supplies, • Maintain and distribute cabinet keys, • Cover front desk coordinator as needed, • Assist with other administrative projects as assigned Qualifications • College preferred, High School Diploma and or General Education Diploma (GED), • At least two years-experience in an administrative support role, • At least one year experience managing a front office or in a customer service driven role, • Proficiency in MS Outlook for email correspondence and scheduling, • Overall proficiency using MS Office Suite (Word, Excel, PPT), • Bilingual (English/Spanish) preferred. Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday in our Headquarters at 1333 Broadway office in Midtown Manhattan. Work hours options are 8:30am – 5:00pm.

Job Description:\n\n Job title: Security Guard Reports to: Operations Coordinator/Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: May 2020 POSITION SUMMARY: The role of the Security Guard is to provide HPCDC with professional protective services of clients, employees, guests and property. Security Guards execute proactive and reactive measures to optimize safety and minimize property loss. Their primary functions are to detect, observe, deter and report security incidents, illegal activities, and infractions of various HPCDC policies. Security Guards are able to meet and maintain any applicable state/city licensing requirements for Security Officers in New York state and Fire Guard for Shelters (F02) requirements. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: Maintain licensing requirements for Security Officers in New York State and Fire Guard for Shelters FO2.Ensure that all behavior and authority is exercised in accordance with New York Penal Law, New York State Criminal Procedure Law, and polices of HPCDC.Abstain from behaviors that expose the Security Guard to civil liability, associated with and not limited to negligence, recklessness, failure to properly supervise, civil rights violations (age, sex, religion, etc.), invasion of privacy and failure to address health and safety concerns. Adhere to the NYS Security Guard and HPCDC Code of Ethics, including but not limited to the need to exercise duties with honesty, respect for confidential information, and abstain from conflicts of interest. Role model appropriate preventive and reactive responses to security and safety issues by consistently applying best practices. Provide quality services and excellent customer service to employees, guests and clients of HPCDC. Use excellent interpersonal and communication skills, with ability to interact effectively with people of various social economic levels, demographics and cultures.Consistently respond to client and employee grievances in a positive way, role-modeling effective problem resolution skills while helping them to resolve concerns in a non-judgmental, non-condescending manner. Prevent and diffuse conflict by employing non-defensive communication skills. Ie.)Avoid making judgments without having all of the facts, ask open ended questions, keep an opened posture and neutral facial expressions when communicating). Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means, through respectful etiquette, a positive attitude and a positive “tone of voice”. Abstain from the use of profanity or loud language near the public, employees, and clients.Maintain the confidentiality of clients and employees, only disclosing information learned through the course of the job to those who need to know. Ie) Don’t talk openly and in public about clients. Employ effective interpersonal and communication skills (verbal, non-verbal, listening, and writing skills) that optimize safety, diffuse or mitigate conflict, and maintains the integrity of the clients, coworkers and employees. Deter occurrences and circumstances which do or could affect the security and safety of the property and people on the premises.Maintain knowledge of security policies and behavioral conduct expectations for clients, employees and guests of HPCDC.Enforce security policies and behavioral conduct expectations for clients, employees and guests of HPCDC. Educate clients, staff and guests on security protocols and procedures, and rules proactively and as needed.Stay visibly alert and employ effective observation skills throughout the shift in order to detect and respond to suspicious behavior and other safety / security related incidents. Ie) No sleeping, avoid distractions such as personal cell phone usage, etc.Implement and enforce procedures that limit access by unauthorized people to the building and property. Follow protocols for signing clients and guests in and out of the building.Patrol all areas as assigned and as needed, consistently using technology (ie. Lighthouse IO) to document compliance. Ensure that locks and exits are secured and respond to breaches by investigating, intervening and reporting.Escort guests to areas as needed and in accordance with procedures. Optimize visibility of security services to clients, employees and guests by wearing prescribed uniforms. Be accessible to clients and employees, developing positive relationships and responding in a timely manner to their safety and security needs. Facilitate fire drills and provide assistance as needed during evacuation. As needed, employ best practices for crowd control.Identify potential threats, security breaches, and safety issues, and take steps to contain and neutralize them. Identify and remove fire hazards including but not limited to keeping hallways and exits clear of obstruction and educating employees and clients as needed. Respond to, observe and investigate incidents pertaining to safety, security and other non-routine incidents.Know and implement protocols for emergency response to medical situations, outsider threats and intruders, natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. bomb threats or natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. Facilitate evacuations calmly and efficiently to avoid panic and fulfill the function of protecting people (and property) from potential harm.Maintain knowledge of incident reporting guidelines and report incidents as needed.Close off crime scenes and prevent the contamination of evidence. Provide truthful witness testimony as needed during legal proceedings.Promptly notify appropriate emergency service providers as needed.Be prepared with proper equipment (ie. walkie talkies, tablets, etc.) at all times to ensure timely emergency response and contemporaneous note taking.Optimize safe responses by requesting assistance from coworkers as needed.Optimize safe responses by providing assistance to coworkers as needed.Actively take steps to prevent physical altercations that can cause harm to self and others. Ie) run into another room to call law enforcement, request assistance from coworkers, employ effective communication skills, follow access control procedures.Gather information through the use of effective interviewing and observation skills. Security Guards report incidents pertaining to security and other non-routine incidents.Complete thorough, timely, accurate and grammatically correct reports pertaining to incidents by documenting who, what, when, where, why and how. Document statements, remarks, and admissions immediately and contemporaneously in order to prepare for writing a report. Communicate verbally and in writing relevant facts to law enforcement agencies.Report relevant issues pertaining to safety, security and the property to coworkers and supervisors, using various written and spoken means of communication and in a timely manner. Begin each shift by learning about any safety and security incidents that occurred in the prior shift. Begin each shift by reading emails and correspondence pertaining to incident reports, reading logs, and participating in debriefs. Check emails at the beginning of each shift for incident reports and other correspondence, reading the log, and participating in debriefs.Prepare reports and communicate significant issues that the following shift needs to know about by the end of the shift. Implement proactive and reactive safety procedures to prevent injuries of self and others.Maintain ability to safely navigate flights of stairs in 11 stories without relying on an elevator for the purposes of patrolling and responding to security incidents. Wear slip resistant and toe-covered shoes at all times. Provide assistance to coworkers and request assistance as needed to prevent injuries. Ie) While lifting, responding to incidents, etc.Adhere to and enforce infection control procedures for communicable diseases and hazard communication. Ie) Wear appropriate PPE as needed. Participate in all investigations as needed and including into employee misconduct. Additional job functions: Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook.Accurately record time-worked in the timekeeping system and submit payroll records in a timely manner. Submit requested correspondence and policy acknowledgements to your supervisor, human resources, accounting and others as needed. Participates in ongoing staff training, skill development, and mandatory meetings.Assist in the training and mentoring of other officers as needed. Distribute client mail and packages according to procedures. Perform other job duties and special projects assigned by management. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseFire Guard for Shelters (f02). Preferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking. Computer Skills:Basic computer skills needed for composing emails on Microsoft applications, accessing the HR information system and accessing the device, and composing correspondence. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS:GENERAL WORKING HOURS: Shifts vary and may change to include overnight shifts, days, evenings and weekends.WORKING FROM HOME: All essential functions of this job cannot be completed working from home.TRAVEL: May be required to travel about 5% of the time to purchase items or to attend a training. PHYSICAL REQUIREMENTS: The physical activity for the Security Guard is: Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Reaching. Extending hand(s) and arm(s) in any direction. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. Standing: Remaining upright on the feet, particularly for sustained periods of time. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. Grasping: Applying pressure to an object with the fingers and pa

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The Operations Aide staff will provide overall supervision and support in the residential program to ensure the seamless and safe operations of the facility, client schedule, and client transportation to and from all scheduled appointments. KEY ESSENTIAL FUNCTIONS • Responsible for the operations of the facility to promote safety, security, and adherence to the program schedule for clients and staff., • Facilitates and engages clients in individual and group educational discussions essential to daily living skills, including personal hygiene, learning new task or skills and similar information about important life skill., • Coordinates and verifies client movement throughout the facility including to and from restrooms, classrooms, activity room, program outdoor spaces, and all off-site/outdoor events, activities and appointments., • Reports incidents, accidents, and clients concerns or problems to appropriate management and clinical staff., • Documents status of facility in proper logbook., • Monitors clients conduct and overall behavior during tour of duty., • Searches and distributes client’s property and mail while conducting inspections for contraband according to established organizational policy., • Conducts crisis intervention techniques to client’s exhibiting disruptive/unusual behavior., • Engages “de-escalation” intervention with client’s exhibiting acting-out behaviors., • Conducts rounds on an hourly basis to assess clients conduct plus ensure the ongoing safety and cleanliness of the facility., • Attends and participates in all required educational trainings to develop skills and techniques., • Remains on duty always until assigned relief arrives., • Assist in the implementation of program operations improvements and treatment upgrades including policy changes, room reassignments, etc., • High School Diploma or GED, required., • One (1) year related counseling experience in Substance Abuse/Mental Health (Preferred), • Obtain within six months of hire:, • Supporting Recovery with Medications Addictions Treatment (MAT), • Obtain within thirty days of hire:, • Justice Center Code of Conduct Training, • Confidentiality related to 42CFR (3 Hours), • Mandated reporter (2 hours), • Excellent organizational, reporting, recordkeeping skills., • Ability to effectively communicate orally and in writing., • Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines., • Ability to make decisions based on education preparation and experience, which reflect consistency with Agency philosophy, policies and procedures, standards of care and review body requirements. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The Living Room is the BronxWorks central location for its adult homeless services. BronxWorks operates three 24-hour programs that include a drop-in center, a 50-bed safe haven for chronically street homeless adults, and our borough wide mobile street outreach program. All of the programs provide direct services to street homeless individuals in the Bronx including case management, food, clothing, emergency shelter, referrals to NYC shelters, and permanent housing placement. RESPONSIBILITIES • Supervise shift, overseeing and performing crisis intervention and addressing operational problems., • Advice supervisor of shift specific operational problems on a timely basis., • Supervise and perform all regular client service tasks, as well as reporting requirements., • Schedule daily and weekly assignments and monitor functions, and participate in rotation of task assignments., • Administer human resources functions such as coordination and evaluation of staff training, maintaining supervisory notes, facilitating regular shift team meetings, scheduling for shifts, and reviewing time sheets., • Perform special assignments and shift-specific responsibilities as assigned by the Security Director or Operations Director, assuring provision of services and compliance., • Interact with difficult and sometimes abusive clients in a productive and professional manner., • High School Diploma or equivalent., • Three years of social services experience., • One year experience working in residential facility working with homeless, mentally ill or substance abusers., • New York State Security License., • Fire Safety Coordinator License., • First Aid and Cardio Pulmonary Resuscitation (CPR) certification., • Excellent organizational and interpersonal skills., • Ability to use a computer for prolonged periods., • Ability to sit, crouch and walk for extended periods of time., • Ability to lift, pull, push and/or move up to 60 pounds., • Ability to bend and retrieve objects and/or documents., • Ability to climb stairs., • Ability to climb and stand on a 15 foot ladder., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .

Job Description Job Path supports autistic people and people with developmental disabilities as they make choices about their lives and play valued roles in their communities. Job Path encourages people to explore what they want out of life and to chart their own journeys. Whether it’s finding a job, making a contribution in a volunteer role, establishing a home, or being part of the community, the goal is to assist the person to lead a full and active life. Job Path is seeking a part-time Residential Direct Support Professional (DSP) who is motivated, flexible, bright, energetic, responsible, and organized. The role of the DSP is to support people with a developmental disability in every way possible to facilitate personal growth and relationship building, as they emerge in their rightful place within the community. Responsibilities include (but are not limited to) the following tasks: Direct Support; Challenging Individuals To Grow In An Interdependent World By: • Encouraging personal skill development in all areas of someone's life by showing, teaching and talking., • Building self-esteem by doing things together, rather than doing everything for them., • Providing opportunities for new experiences., • Getting involved in the community - recreation, shopping, building positive relationships, • Encouraging individuals to make choices and decisions in all areas of their lives, and providing the opportunities to learn how to make decisions, • Building a relationship based on respect, to enable you to offer support, guidance and direction when appropriate, • Facilitating any area in which someone may need support in order to achieve full life eg, buying clothes, sending birthday cards, mending clothes, redecorating a room, • Encouraging, teaching and assisting with household, community and personal responsibilities such as shopping, cleaning, banking, doctor appointments., • Offering support, respect and feedback to other team members, • Ensuring communication is clear, concise and honest, • Attending staff meetings and contributing professionally, • Covering assigned shifts or finding a suitable replacement, giving adequate notice and informing the team., • Sharing and contributing ideas, knowledge, questions, feeling, • Respecting the workplace physical structure, keeping it clean, safe and secure for those we support, • Administering medication correctly, • Being aware of and competent in dealing with individual medical needs eg. seizures, health concerns, allergies etc., • Attending regularly and consistently to personal care needs such as bathing, hygiene, grooming etc. in a dignifying and respectful matter, • Accompanying individuals to doctors appointments, • Reading and initialing the consult sheet and following through with the information given by the doctor, • Reading, documenting in and initialing log books and communication books before and after each shift as appropriate, • Writing reports immediately following an event eg. Doctor’s appointment form, incident reports, etc., • Correctly documenting Personal Spending, Petty Cash, groceries, etc. immediately after an item is purchased, • Reading staff meeting minutes, • High school diploma or equivalent required, • We are seeking candidates who enjoy people-oriented work and are sensitive to the needs and preferences of people with disabilities, • Basic computer literacy to complete case notes and timesheets*** Benefits: Work/Life Assistance Program (EAP), ability to contribute to pre-tax commuter and medical FSA plans, 403b pension with employer match after two years of employment. Health, dental, and enhanced short term disability insurance available to employees who average 28 hours of work per week after a six month measurement period. To Apply: Please submit your resume, dates of availability, and cover letter via our jobs board: Or, send via fax to 212-921-5342 or mail to: Job Path Attn: Cerezmy Salcido 256 West 38th Street 2nd Floor New York, NY 10018 *Please note: Only applicants we feel meet requirements of the position will be contacted for an interview. You must submit a resume AND cover letter to be considered for the position. Job Path is an equal opportunity employer. All qualified applicants will be considered for employment without unlawful discrimination based on races, color, creed, national origin, sex, age, disability, marital status, sexual orientation, employment, or citizenship status. Whistleblower policy: Powered by JazzHR Zrmi4XjKMh

Job Description Job Title: Mailroom Associate Reports To: The Mailroom Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Mailroom Associate provides exceptional mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center in a timely manner. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Maintains records of receipt, mailing dates, and other required information., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Acts as point of contact for company personnel on mail/package inquiries., • Maintains the Business Service Center area in a neat and orderly fashion., • Monitors level of office supplies on the floor and replenishing and orders accordingly., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client. Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of SC Logic equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses ability to work independently and capable of completing projects. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 2+ years prior work experience preferred., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to communicate and decern information effectively with onsite staff using vision, hearing, and oral/written comprehension., • Ability to lift or move 40 lbs. or greater frequently. Pay Range$20—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Acts as point of contact for company personnel on mail/package inquiries., • Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper)., • Submit work orders for certain requests., • Service and replenish the barista, pantry, conference, kitchen, or meetings areas., • Will perform meeting room and conference room set ups., • May perform building occupant moves within assigned facilities., • Will perform light maintenance and cleaning duties as assigned., • Maintains the Business Service Center area in a neat and orderly fashion., • Monitors level of office supplies on the floor, and replenishing and orders accordingly., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses ability to work independently and capable of completing projects., • Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 1+ years prior work experience preferred., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$19—$19 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description JOB OVERVIEW Under general supervision, the driver/residential aide (D/RA) ensures an efficient and positive work environment at the shelter. Responsibilities include safely and orderly transporting staff, clients, and supplies (using a 14-passenger van) to different locations within New York City. Additionally, the D/RA performs various office tasks to oversee and support client needs onsite. This role involves collaborating with leadership, social services, and security personnel to maintain a safe shelter environment for families, engaging directly with clients, and ensuring proper documentation procedures are followed. Overtime shifts may be required. EXPECTATIONS OF ALL EMPLOYEES The employee is expected to exemplify Midway Living’s policies and procedures with steadfast dedication, serving as a model of compliance within and beyond the organization. They embody the values and standards of Midway Living, setting an example for colleagues. With a meticulous approach to managing their workload, tasks are consistently completed promptly and efficiently. The employee demonstrates exemplary attendance and reliability, consistently arriving on time and rarely missing work, ensuring assignments are carried out with timeliness, accuracy, and thoroughness. Effective communication, both verbal and written, defines their interactions with superiors, colleagues, and external parties. They prioritize building and nurturing relationships, fostering productive collaborations with superiors and colleagues while maintaining professionalism and constructive engagement. ESSENTIAL JOB FUNCTIONS DRIVER • Keep detailed vehicle trip logs., • Perform regular preventive maintenance to ensure vehicle reliability., • Maintain regular fueling and cleaning schedules for the vehicle., • Ensure proper identification and logging of all visitors in the logbook., • Offer professional greetings to all residents, visitors, and colleagues., • Complete and submit arrival packets for new residents, exit logs, daily occupancy forms, etc., adhering to Midway Living, the Department of Homeless Services (DHS), and Office of Temporary and Disability Assistance (OTDA) guidelines., • Record and file all incidents appropriately in the incident binder. Generate and submit detailed incident reports, including information about the incident and the names of first responders (police, ambulance, fire department, ACS, political parties, news outlets)., • Supervise incident management involving clients and other staff as required., • Report all incidents promptly to management., • Maintain various logs including school attendance, Administration for Children's Services (ACS), emergency contacts, and shift summaries, etc., • Responsible for conducting partial intake assessments, including but not limited to, clients., • Conduct crib audits to assess compliance with "Safe Sleeping" standards and report findings., • Enforce the curfew regulations and conduct room checks and hourly rounds as required., • Ensure timely and accurate completion of Nightly Signature Rosters, record on Midway Living website, and file all relevant paperwork relating to shift., • Distribute DHS notices such as 4002 notices, appointment slips, and mail to residents., • Conduct inspections of units, and wellness checks to maintain a clean and healthy environment for clients., • Ensure thorough review and delivery of all relevant information and documentation to the incoming shift., • Maintain cleanliness and proper maintenance of office and equipment., • Distribute mail to clients., • Coordinate the food distribution process, including receiving deliveries, performing light food preparation (excluding cooking), serving food, and managing trash disposal (if applicable)., • Compile and submit detailed shift summary reports., • Collaborate with security staff to uphold a secure environment for employees, clients, and visitors., • Assist custodial and security staff with the maintenance and security of the facility., • Respond promptly and professionally to emergencies., • Support initiatives to transition families into permanent housing., • Assist in facilitating move-outs., • Prepare units for vacancies by emptying, cleaning, and tagging client materials as necessary., • Ensure that the lobby and front of the building are consistently cleared., • Prevent loitering in all areas within and surrounding the building., • Assist with fire drills/emergency evacuations., • Responsible for ensuring safety and providing general support to assigned programs across various departments or divisions., • Provide occasional instruction or assistance to other employees., • Regularly update progress on the Midway Living portal., • High School Diploma or equivalent, • Valid NYS Driver’s License, • Professionalism, • Attention to detail, • Communication skills, • Time management