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Job Description Are you an experienced Audio-Visual Specialist with a passion for technology and a knack for creating seamless meeting experiences? If you have 3-5 years of AV support experience, an expert with both Macs and PCs, and excel at setting up and troubleshooting conference and meeting technology, we want you to join our dynamic team! Come be a part of a collaborative environment where your skills and enthusiasm will be valued and celebrated. Apply now and let's create amazing audio-visual experiences together! Responsibilities: • Independently operates maintains, analyzes, troubleshoots, repairs and manages A/V systems and peripherals., • Performs daily morning check of all conference rooms to proactively identify issues and ensure they are all in working order for the days meetings., • Owns pre-meeting A/V checks for high-profile events as well as for VIP video meetings., • Troubleshoots and upgrades and /or replace AV componentry., • Coordinates external vendor support when required., • Fully meets key support performance metrics, such as trouble ticket SLAs., • Full, complete, timely and accurate incident managements of application usage., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client. Requirements: • High School Diploma (or equivalent) required., • 3-5 years prior A/V work experience preferred., • Industry certification preferred., • Certified Technology Specialist (CTS) preferred., • Hours: 8am – 5:30pm Monday to Friday., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Ability to lift or move 40 lbs. or greater frequently. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$30—$33 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Salary: $30/Hr-$31.25/Hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary Ambassadors will be managing two locations and mileage will be reimbursed 1501 Main Street, Columbia, SC100 Center Point Circle, Columbia, SC Reception, Greet and Manage Visitors/TD Facility Occupants Workplace Ambassador Personnel are the main point of contact to welcome, greet and manage all TD Facility visitors and occupants with tasks such as but not limited to: -Build and maintain knowledge of applicable TD Facilities, including TD Facility changes (i.e., TD Facility layout/room locations and TD Personnel within TD Facility). -Verify and log all TD Facility visitor names, including applicable security access level required for entry into TD Facilities and reporting lost or stolen badges. -Provide general information, aid and guidance to visitors and TD Personnel (including general wayfinding activities). -Notify applicable TD Personnel of any visitor arrivals or meetings and provide supervised escort for all visitors to the appropriate location in the TD Facility on an as needed basis. -Assist visitors with accessibility needs. -Keep up to date with planned on site meetings and events, including leveraging what the TD Facility has to offer to ensure visitors and TD Personnel are welcome and comfortable (i.e., Suggest the use the of a coat room as a place for luggage if required, or advise on where flex/drop-in workspace is available for out-of-town employees) -Ensure that the image and quality of services is tailored to fit all TD Personnel and visitors in the TD Facility. -Ensure that the front reception desk is professionally presented and in orderly fashion for receiving visitors and TD employees. -Ensure workplace etiquette is maintained by reminding TD Personnel of standards and raise any concerns with TD Business Contact or TD Workplace Ambassador Owner. -Fulfill any TD request within Concierge Personnel realm of abilities and skills as directed by TD, requiring minimal time away from dedicated desk (i.e., Ad-hoc Project, data entry, event planning, create/post signage, decorate the TD Facility/reception area). Long Description General Maintenance & Common Areas Workplace Ambassador Personnel are the main point of contact to manage the TD Facility to be fully functional, efficient, and maintained to a high standard and that all areas of the floor (including managing common areas) represent a welcoming, clean, and safe environment. Workplace Ambassador Personnel will complete tasks such as but not limited to: • Monitor, document, and report any issues with the TD Facility to TD Workplace Ambassador Owner and/or TD Global Securities and Investigations (GSI) that may impact the safety and security of TD employees., • Gathering information for any information technology or facility issue such as inspection(s) of the floor and common area(s) for cleanliness and maintenance (i.e., carpet stains) and submitting the request to the applicable area (TD Help Desk or FM WO) and coordinate with the Other Supplier for access to the TD Facility, including ensuring the request is remediated and closed., • Performing light cleaning duties, including wiping down countertops, microwaves, fridges, coffee equipment, furniture and equipment as needed during visual site inspections., • Maintaining tidy cafe areas, including emptying/loading dishwashers; putting away dishes; cleaning counters and appliances., • Managing all café supplies and common area inventory levels (e.g., Approved Smallwares, supply room, coffee, soap, paper towels, sanitizer etc.)., • Monitoring and following up on the coffee and cafe supplies on a maximum inventory basis but not to exceed the par level that is pre-determined by TD., • Responsible for general upkeep of intended location of seats on the floor (i.e., placing chairs back in their original location)., • Update community boards on each floor, with pre-approved TD content and/or review content., • Provide basic meeting room technology troubleshooting, • Conduct daily reviews on support amenities like wellness rooms, mother's rooms, group prayer, and project rooms to ensure they are clean and stocked., • Voluntarily act as a fire warden assisting with activities including replenishing first aid kits., • Partner with other internal onsite food Services per Food Services SOW, where applicable. Recommend lunch and snack options and provide delivery where required. Long Description Meeting Room Management Workplace Ambassador Personnel is the main point of contact to manage meeting rooms and is responsible for a simple, satisfied end to end meeting room experience with such tasks such as, but not limited to: • Manage room bookings as requested (where Supplier has applicable TD approvals to do so), including larger meeting rooms requiring equipment, making sure AV/telepresence is ready to be used, making sure chairs are not broken, etc., • Ensure correct meeting room(s) are booked based on the number of participants., • Review the list of meeting room requirements with the meeting organizer, including the number of people, equipment, and refreshment/catering requirements., • Book meetings with lead time for setup and/or clean-up by Concierge Personnel if catering and equipment are required,, • Ensure at least one (1) day in advance, that all Audio-Visual (AV)/Telepresence/Cisco equipment is fully functional and to contact the TD Help Desk/IT directly to remediate any issues prior to the meeting., • Follow-up with weekly and daily bookings/reservations as required., • Where required, find TD Facilities or alternate facilities for additional requirements, and make arrangement for sharing or swapping on other floors and notify the individuals directly immediately upon making changes., • Ensure meeting rooms are put back in order after meetings as time allows. This includes cleaning of white boards, resetting chairs, turning off lights, removing garbage left behind as needed., • Provide troubleshooting when AV/Telepresence/Cisco equipment is not working i.e., turning on and off., • Assist TD out-of-town employees with securing conference room reservations and ensure their needs are met in a timely fashion., • Act as a super-user to approve/override meeting reservations/bookings when required. Stationery & Equipment Management Workplace Ambassador Personnel responsible to manage and maintain all office products and equipment within the TD Facility (incl. common areas) with such tasks but not limited to: • Proactively inspect the TD Facility to ensure an ongoing availability of office product supply (stationery, pens, etc) and photocopy paper supplies as required by and previously determined by the business., • Handle all TD Facility office equipment issues and provide access to the floor for repairs (i.e., Photocopier/fax/printer during Concierge working hours or outside working hours as agreed to with TD)., • Distribute office supplies to appropriate areas on an as needed basis. Mail & Delivery Workplace Ambassador Personnel are responsible as the point of contact for all mail and deliveries at their designated TD Facility with such tasks but not limited to: • Update the elevator lobby directory list as required by TD., • Receive package deliveries from TD mailroom, and sort mail as required. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1521500 Rapport a specialized division of FLIK Hospitality Group

Job Description Director of Employee Relations (ER) 📍Hybrid Role (Onsite/Remote) | Los Angeles California, San Jose California, or New York New York At SPS, we believe in the "Power of Possibility" creating meaningful workplace experiences that elevate organizations and the people who power them. We are seeking a strategic, experienced, and people-centered Director of Employee Relations to lead our ER function across a dynamic, multi-state environment. This is an exciting opportunity for a seasoned Employee Relations leader who thrives at the intersection of compliance, culture, and business impact. If you are a confident advisor, a thoughtful investigator, and a steady leader who can navigate complex employee matters with professionalism and care in which this could be your next chapter. Position Overview The Director of Employee Relations is responsible for leading SPS's Employee Relations strategy and execution across multiple states. This role ensures compliance with federal, state, and local employment laws, provides expert guidance on workplace matters, and partners with leadership to foster a fair, respectful, and compliant work environment. This position requires expertise supporting both frontline/operational employees and corporate staff, along with experience leading a small team. This is a hybrid role, the ideal candidate is to perform in office duties in one of these areas of their choosing: New York NY, Los Angeles CA, or San Jose CA. Hybrid refers to some in-office presence will be required based on business needs. Key ResponsibilitiesEmployee Relations Leadership * Provide expert guidance and oversight on employee relations matters, including investigations, corrective actions, performance management, and terminations. * Lead and develop ER/HR team members handling day-to-day employee relations issues. * Exercise sound judgment, discretion, and independent decision-making in sensitive and high-impact matters. * Serve as a trusted advisor to leadership on complex workforce concerns. Investigations & Legal Compliance * Conduct and oversee thorough, compliant workplace investigations. * Ensure adherence to federal, state, and local employment laws across a multi-state workforce (including CA and other key jurisdictions). * Prepare the organization for employment-related matters such as claims, agency inquiries, and litigation in partnership with counsel. * Mitigate risk through proactive guidance and strong documentation practices. Policy Management * Develop, review, and maintain employment policies and practices aligned with legal standards and operational best practices. * Deliver training and guidance to leadership teams on policy interpretation and compliance expectations. Program Oversight * Partner with the Benefits Manager to support SPS's Injury and Illness Prevention Program. * Support and advise on Diversity & Inclusion initiatives and best practices. * Oversee pre-employment background check processes and ensure full compliance with applicable federal and state regulations. Strategic HR Advisory Support * Act as an advisor across Compensation, Benefits, Talent Acquisition, Health & Safety, and broader HR programs. * Partner with business leaders to align ER strategy with company growth and operational goals. Qualifications * Minimum of 5 years of progressive experience in Employee Relations within mid-sized to large, multi-state organizations (fast-growing environments preferred). * Prior experience in retail, hospitality, facilities management, or service-based industries is a plus. * Strong working knowledge of employment laws across multiple states, including but not limited to CA, OR, WA, NV, NY, TX, and IL. * Demonstrated expertise in conducting workplace investigations and managing compliance matters. * Experience supporting both hourly/frontline and corporate workforces. * Technical proficiency with Microsoft Office Suite and HRIS systems. * Excellent written and verbal communication skills. * Ability to remain calm, professional, and solution-focused in high-stress situations. Preferred Competencies * Results-oriented with exceptional organizational and problem-solving abilities. * Ability to work independently while also serving as a collaborative partner to leadership. * High level of integrity, discretion, and professionalism. * Deep understanding of HR principles, labor/EEO laws, fair pay practices, and state-specific regulations. * Strong business acumen with the ability to balance risk mitigation and operational practicality. • Knowledge of Canadian employment and labor laws including but not limited to Ontario, British Columbia, and Quebec.Physical & Travel Requirements Ability to perform general office tasks requiring fine and gross motor skills. * Ability to sit, stand, and walk for extended periods. * Must be capable of effectively working from home and collaborating with a remote team. * Some in-office presence required in the North America (predominantly New York City NY) based on business needs for travel. • This hybrid role will work in our New York City Office. SPS North American Headquarters is located in New York City; the role must be open to working across North American time zones as needed. * Travel to SPS work sites may be required based on business needs. Why Join SPS? At SPS, we don't just solve workplace challenges we create environments where organizations and people thrive. If you're energized by solving complex employee relations matters, influencing leaders, and building compliant, people-focused workplaces, we invite you to bring your expertise to a company built on the Power of Possibility. We encourage candidates to review all our job listings and learn more about SPS at our company website . This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$120,000—$140,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

As a Mail Clerk, you will be responsible for managing mailroom operations and shipping tasks, including: sort and distribute incoming mail.

As a Mail Sorting Specialist, you will be responsible for managing mailroom operations and shipping tasks, including: sort and distribute incoming mail.

As a Shipping and Receiving Clerk, you will be responsible for managing mailroom operations and shipping tasks, including: sort and distribute incoming mail.

As a Mailroom Assistant, you will be responsible for managing mailroom operations and shipping tasks, including: sort and distribute incoming mail.

OfficeTeam - JobID: 02940-0013396793-usen [ Office Team by Robert Half leverages its strong relationships with hiring managers across the globe to not only help you find work, but also coach you through the interview process and provide long-term resources to you while ensuring you top pay, great be

The Mailroom Associate will be responsible for maintaining the efficient and timely flow of all incoming and outgoing mail and packages within the corporate office. Mailroom Associate (Temporary – 2 Months, November to December). Sort, bundle, and route all incoming mail and parcels to designated

The Office Services Associate supports daily operational functions that enable a consistent, efficient, and high-service workplace experience. Experience in office services, mailroom, logistics, facilities, or operational support preferred. This role executes core Office Services responsibilities ac

Job Description #temporary SPS Global is seeking a polished and service-oriented Executive Receptionist to manage front office operations while supporting hospitality and workplace services. This multi-faceted role ensures a professional and welcoming environment for employees, clients, and visitors while maintaining high standards of workplace presentation and operational efficiency. The ideal candidate is highly organized, detail-oriented, and committed to delivering a 5-star customer experience across reception, hospitality, and office support services. Job Overview The Executive Receptionist provides exceptional service by managing front office operations while supporting hospitality functions across the workplace. Responsibilities include greeting visitors, answering inbound calls, coordinating meeting room logistics, and ensuring the proper setup and presentation of food and beverages for meetings, conferences, and corporate events. In addition to reception duties, this role supports mail and office services operations and assists with general facilities tasks to ensure a seamless and professional workplace experience. Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership What You'll DoReception & Concierge Services * Provide 5-star customer service to employees, visitors, and clients * Answer incoming telephone calls and route callers to the appropriate department * Greet visitors, log them into the visitor system, and ensure NDA compliance * Activate temporary employee badges and manage access cards * Escalate security concerns when necessary * Maintain a clean, professional, and organized reception area * Train backup personnel on reception procedures and policies Hospitality & Workplace Experience * Stock and maintain food and beverage areas including pantry, barista stations, kitchens, and conference rooms * Assist with meeting room setups and breakdowns for onsite meetings and events * Coordinate catering and hospitality support for meetings and conferences * Maintain cleanliness and presentation standards across hospitality areas Mail & Office Services Support * Sort and distribute mail and packages * Receive and track inbound deliveries and notify employees * Provide backup support for mail and office services operations * Monitor office supplies and replenish inventory as needed Administrative & Operational Support * Schedule meeting rooms and assist with administrative tasks * Perform light facilities support such as organizing workspaces and minor maintenance tasks * Proactively identify additional tasks during downtime * Build professional relationships with employees, clients, and internal teams What We're Looking ForRequired * High School Diploma or equivalent * 1–3 years of experience in reception, concierge, hospitality, or administrative roles * Strong verbal and written communication skills * Proficiency with Microsoft Office Suite and ability to learn workplace technology systems * Strong organizational and time-management skills * Ability to multitask and prioritize responsibilities efficiently * Professional appearance and adherence to company policies Preferred * Experience working in a corporate office or workplace services environment * Experience supporting hospitality or meeting coordination Competencies * Client-focused with commitment to 5-star service delivery * Strong integrity and professional business ethics * Excellent verbal and written communication skills * Strong organizational skills with attention to detail * Ability to maintain confidentiality and handle sensitive information * Results-driven with strong time management and prioritization skills * Adaptable and capable of managing multiple responsibilities simultaneously * Collaborative team player with strong interpersonal skills * Proactive mindset with ability to work independently Physical Requirements * Ability to lift or move packages up to 40 lbs. * Ability to walk, bend, kneel, stand, or sit for extended periods * Manual dexterity for operating office equipment such as phones, copiers, and scanners * Vision abilities including close vision, distance vision, peripheral vision, depth perception, and focus adjustment * Ability to work on a computer for extended periods Travel: None or negligible What We Offer Career Growth: Opportunities to expand expertise across reception, hospitality, and workplace services. Learning & Development: A culture that supports continuous learning and professional development. We Recognize Talent: Recognition programs available across all employee levels. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off. Note: Please inquire with Human Resources regarding benefit offerings for roles under 30 hours per week, as eligibility may vary. Disclaimer: This job description is not intended to be a comprehensive listing of duties or responsibilities. Duties may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Our Client, a Luxury Brand in NYC, is looking for an Facilities & Mailroom Coordinator to join their team ASAP. Experience in facilities management, office administration, or mailroom operations preferred. Provide customer service to employees regarding facilities and mailroom inquiries.

Job Description Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: Monday–Friday | 8:00 AM – 5:00 PM Make an Impact Behind the Scenes Are you detail-driven, service-oriented, and confident managing financial processes with precision? We're looking for a proactive Administrative Expense Clerk who thrives in a fast-paced, professional environment and takes pride in delivering exceptional service. In this role, you'll be the engine behind accurate expense management and seamless office operations — ensuring invoices are processed, payments are timely, travel is flawlessly coordinated, and internal teams receive best-in-class support. If you enjoy balancing numbers with customer service and organization with adaptability, this opportunity is for you. What You'll Do Finance and Expense Operations • Prepare, track, and reconcile expense reports and reimbursements in compliance with company policies, • Process check requests and accurately code, review, and verify vendor invoices, • Maintain and update vendor account records with precision, • Coordinate complex domestic and international travel arrangements in accordance with firm guidelines, • Provide comprehensive administrative support, including document management and correspondence, • Communicate schedule updates (absences, time-off, coverage changes) as required, • Deliver consistent 5-star customer service across all forms of communication, • Build strong internal relationships and maintain discretion with sensitive matters, • Strong written and verbal communication skills with a polished, professional demeanor, • Advanced organizational skills and the ability to manage multiple priorities independently, • Solid numerical aptitude and comfort working with financial documentation, • Proficiency in Microsoft Office Suite, • Calm, adaptable approach in fast-paced or high-demand environments, • High school diploma or equivalent required, • 2+ years of experience in expense processing, financial administration, or related office support preferred, • Ability to lift or move items up to 40–60 lbs. (with wheeled carts when applicable) This position plays a critical role in maintaining financial accuracy, operational efficiency, and an exceptional internal client experience. Your attention to detail and service mindset directly contribute to the professionalism and success of the organization. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$21—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description The Facilities Services Associate provides exceptional office and facilities services. The primary function of the role is to work in facility services with additional support for mail tasks such as scan, sort, log and distribute incoming mail to end users, process, and ship outgoing mail. This position will work together with the Facilities Manager to ensure safety and cleanliness to help guarantee a great working environment for all. This position will also oversee repairs and maintenance required for simple fixes, or report more complex problems. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. The candidate will be responsible for delivering and picking up packages, as well as sorting incoming and outgoing mail. Additional duties include setting up conference rooms, cleaning and vacuuming offices, and burnishing floors. The candidate will also assist with cleaning the cafeteria after breakfast and lunch service, provide support during office moves, maintain pantries, and restock supply closets, including replenishing copy paper in printer locations. The department is also responsible for providing coverage in the firm's fitness center. This includes folding socks, T-shirts, and shorts, as well as ensuring that all toiletries are stocked. The candidate will maintain cleanliness in the men's and women's showers, restrooms, and overall fitness center. Other responsibilities include answering phones and assisting clients as needed at the front desk, inputting packages into the computer system, changing light bulbs, and operating the postage machine. The candidate must be able to stand for long periods and lift at least 50 pounds. Additionally, duties may involve assisting with packing up offices and some knowledge of stripping and waxing floors is preferred. The ability to learn and properly use equipment is essential. Other duties may be assigned as needed. Training will be provided for all responsibilities. Duties and Responsibilities: • Responsible for maintaining proper inventory for supplies related to copiers, printers and fax machines., • Assist with the inventory and maintenance of existing furniture and equipment., • Stocking of kitchens and copy rooms, includes resupply and inventory., • Light cleaning/tidying of offices, kitchen, bathrooms, and conference rooms., • Receive/sort incoming mail and parcels to business center., • 1+ year experience in administrative, retail, restaurant, delivery/mail, office services, or similar., • A positive and professional attitude with a willingness to go above and beyond for our customers., • Ability to handle physical duties (carrying and/or moving 40lbs) associated with the job - lifting, bending, etc., • To be able to work both independently and in a team setting successfully., • The capability to use/learn technology such as: handheld scanners, Adobe/Word, email, professional messaging (Teams, Slack, Google)., • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Come explore the Power of Possibility with a career at SPS Global. We are seeking a dependable and service-oriented Facilities Associate to support workplace operations in New York, NY. This role plays an important part in maintaining an organized, well-stocked, and efficient office environment while providing operational support across facilities, mail services, and business center functions. This full-time opportunity is ideal for someone with at least one year of relevant experience who is looking for a stable environment to grow their skills while contributing to a collaborative workplace services team. Schedule: Typically Monday – Friday | 10:00 AM – 7:00 PM Job Overview The Facilities Associate supports daily office operations by ensuring supplies, equipment, and shared workplace areas are maintained and functioning properly. This role assists with inventory management, mail and package processing, workplace organization, and business center operations. The position requires flexibility to support cross-functional office services tasks such as copy/print services, conference room setup, and front desk backup when needed. The Facilities Associate plays a key role in maintaining a professional and productive workplace environment. Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership What You'll DoFacilities & Workplace Support • Maintain inventory for copier, printer, and fax machine supplies, • Assist with tracking and maintaining office furniture and equipment, • Stock kitchens, copy rooms, and shared supply areas, • Perform light cleaning and tidying of offices, kitchens, bathrooms, and conference roomsMail & Business Center Operations, • Receive and sort incoming mail and packages, • Support mail distribution within the office environment, • Assist with business center services including copy/print support, • Help with conference room setup and preparation for meetingsOffice Services & Operational Support, • Provide backup support for reception or front office operations when required, • Monitor supply levels and maintain inventory across workplace areas, • Support team operations by assisting with additional tasks or projects as neededWhat We're Looking ForRequired, • High School Diploma or equivalent, • 1+ year of experience in administrative, retail, restaurant, delivery/mail services, office services, or similar roles, • Positive and professional attitude with strong customer service skills, • Ability to work independently and collaboratively within a team environment, • Basic computer proficiency and ability to learn new workplace technologiesPreferred, • Experience in facilities, office services, or workplace operations, • Familiarity with business center equipment such as printers, scanners, or multifunction devicesCompetencies, • Strong customer service mindset, • Excellent communication and interpersonal skills, • Attention to detail and organizational skills, • Ability to multitask and adapt to changing priorities, • Dependable and proactive work ethic, • Professional appearance and workplace demeanorPhysical Requirements, • Ability to lift and move materials up to 40 lbs., • Ability to bend, lift, walk, and stand for extended periods, • Capability to perform light cleaning and facility support tasks, • Paid Time Off and Paid Holidays, • Medical, Dental, and Vision Insurance, • Legal and Life Insurance, • Transit Program, • Referral Bonuses, • Pet Insurance, • Employee Assistance Program (EAP) Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$18—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Receptionist Reports To: The Receptionist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Receptionist provides exceptional service by greeting and assisting all visitors and answering inbound calls. Continuously offers the highest level of service to all corporate employees and their visitors. Maintains a professional image of the company by providing prompt, courteous, and efficient service. As an effort to be a cross-trained team player, the receptionist may be called upon to assist in other SPS service areas such as, but not limited to, mail/shipping operations, hospitality, and general office/facilities work based on operational needs to provide a top-tier customer experience. Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Role & Responsibilities: • Guest Experience – Register guests with building security; Provides a gracious arrival experience for all colleagues and guests, ensuring they feel welcome and their needs are taken care of; handles all guests with the highest level of hospitality and professionalism; Delivers world-class experiences that will leave a lasting, positive first impression, • Hospitality - Captures individual preferences of colleagues and guests for future visits and thinks creatively of ways to accommodate any special requests, • Meeting management – Ensure schedule conflicts are resolved in a timely fashion; Troubleshoot and execute problem-solving techniques; Coordinate and serve as a partner to the Administrative Assistants to ensure all guests and meetings are handled professionally and according to specific instructions, • Meeting support – Coordinate meeting catering, assist with employee lunch orders, set up china and flatware, and other in-room services, ensure AV is appropriately working, ensure rooms are stocked with supplies, fully organize rooms/chairs before and after meetings, • Facilities - Report maintenance needs for resolution and assist with coordination of work, as needed; Escalate maintenance emergencies; Follow through to ensure prioritization and resolution; Address any pantry needs with on-site pantry attendant; Address any cleaning needs/support with the on-site day matron, • Administrative – Promptly and professionally answer the main company line and ensure calls and messages are directed appropriately; Assist with reporting and other projects/tasks as assigned, • Bachelor's degree, • 2 years professional experience, preferably in a mid to large-sized organization, • Proven track record of providing stellar support, strong sense of customer service, • Highly professional and positive presence and demeanor, • Dependable and punctual, • Microsoft Office Applications, • Schedule flexibility, • Ability to exercise discretion and independent judgement, • Attention to detail and accuracy, • Maintain composure under pressure, • Maintain confidentiality related to business matters, • Demonstrates ability to connect, collaborate and communicate effectively, • Performance mindset – both "do" job and "improve" job Physical Demands: • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$26—$30 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionWe are looking for a Facilities Assistant to join our team on a contract basis in New York, New York. This role requires someone who is proactive, detail-oriented, and capable of performing physical tasks while maintaining a positive and attentive demeanor. The ideal candidate will assist with facility-related responsibilities, event setups, and overall office support while working directly under the Workplace Experience Manager. Responsibilities: • Restock refrigerators and maintain inventory levels., • Perform cleaning tasks such as garbage disposal and kitchen area maintenance., • Assist with setting up events, including catering cleanup and related preparations., • Handle physical tasks such as moving boxes and unloading/loading dishwashers., • Provide mailroom support and ensure timely handling of deliveries., • Walk through the office to monitor and maintain cleanliness standards., • Interact with clients and ensure a welcoming environment., • Support conference room arrangements and facility organization., • Collaborate with team members to address reactive needs within the office.• Minimum of 2 years of experience in facilities coordination or a similar role., • Proficiency in computerized maintenance management systems (CMMS)., • Familiarity with timekeeping systems such as Kronos., • Ability to perform physical labor tasks and stand for extended periods., • Strong communication skills with a client-facing approach., • Attention to detail in appearance and adherence to business casual attire., • Capability to work effectively in a fast-paced, reactive environment., • Knowledge of conference room setup and general office support practices.

Job Description The Concierge Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Concierge Associate provides exceptional office and front of office services. As the first face and first impression for SPS offices, including many clients, guests, and vendors, the Concierge must maintain an engaging, helpful, can-do, resourceful, and confident demeanor while ensuring the quality and efficiency of the lobby and front desk experience for building guests. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. As the first face and first impression for SPS offices, including many clients, guests, and vendors, the Concierge must maintain an engaging, helpful, can-do, resourceful, and confident demeanor while ensuring the quality and efficiency of the lobby and front desk experience for building guests. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Job Duties Include: • Checking in guests and creating visitor guest passes, • Greeting guests, • Answering phones, • Assisting client with escorting guests, • Office services Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Welcomes guests receive and catalog guest information, and orient new clients., • Represents SPS and our clients positively in all interactions (in person, on the phone, and over email)., • Oversees the quality of the lobby concierge experience while demonstrating a spontaneous desire to assist others and provide excellent service., • Exhibits a courteous and gracious personality even in stressful situations., • Keeps building secure by receiving guests and contacting associated client host, coordinating with Building Security, and managing access levels for clients., • Troubleshoots issues related to access cards, turnstile, and traffic flow., • Fields questions about bike storage, mail room, loading dock, and other common inquiries., • Directs requests to building maintenance, SPS staff and clients., • Collaborates with other members of the team who are also responsible for the front desk experience, including cross training other staff on how to effectively handle the day-to-day operations., • Greets and opens the doors (when applicable) for residents, tenants and guests., • Responds to all requests in a courteous, professional manner at all times., • Answers the front desk phone., • Arranges for car/limo services when requested., • Assists with restaurant menus, reviews, recommendation and reservations., • Provides directions for parks, restaurants, airports, etc., • Maintains control of all keys, including the logging of keys in and out., • Announces all visitors to the clients and tenants. Keep all visitors at the front desk until. permission is received from the unit resident/tenant. Exhibit a positive and professional attitude. Be kind and helpful to everyone., • Escorts/assists tenants to and from cars, lobby areas, etc., • Proactively assists with packages and groceries., • Provides additional level of security for the complex., • Assists with dry cleaning., • Takes resident requests for maintenance services and complete the required documentation., • Prevents unauthorized written and verbal solicitations throughout the building., • Takes control of the lobby and monitor cameras and entranceway., • Maintains a clean and pleasant environment., • Secures all packages, deliveries, and other appropriate items at the designated area., • Monitors use and return of carts. Keep appropriate records in the logbook., • Logs in all contractors. Notify superintendent of any contractors or repairmen in the building, • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Possesses ability to work independently and capable of completing projects., • Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 1-2+ years prior work experience preferred., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$18—$19 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: Monday–Friday | 8:00 AM – 5:00 PM Elevate Every Moment We're seeking a proactive, client-focused Workplace Experience Ambassador to transform the office into a welcoming, seamless, and memorable environment. You'll be the warm welcome in the morning, the thoughtful touch throughout the day, and the fond farewell at the end — creating an exceptional in-office experience for clients, visitors, and employees. This role combines hospitality, administrative coordination, and personalized service, making it ideal for someone who thrives on delighting others and going above and beyond to exceed expectations. What You'll Do Client Engagement • Greet and welcome clients and guests with warmth and professionalism, • Anticipate client needs and deliver personalized, thoughtful service, • Maintain client preference profiles to tailor experiences and surprise-and-delight moments, • Serve as the central point of contact for client requests, ensuring timely follow-up and resolution, • Provide information and arrange services, including transportation, local amenities, and dining experiences, • Coordinate catering for meetings and events, ensuring high-quality presentation, • Conduct regular floor walks to ensure common areas are clean, organized, and welcoming, • Monitor and restock supplies, manage printers, and secure unclaimed print jobs, • Gather and analyze client feedback to enhance services and improve experiences, • Be familiar with emergency procedures and guide clients and guests safely in emergency situations, • High School Diploma required, degree in hospitality or related field preferred, • Experience in client-facing or hospitality roles in a corporate setting, • Strong communication, organization, and problem-solving skills, • Tech-savvy, adaptable, and proactive in a fast-paced environment, • Professional, discreet, and service-oriented with a polished demeanor, • Ability to lift/move 40–60 lbs. using standard equipment, • Ability to stand, walk, bend, kneel, or sit for extended periods As a Workplace Experience Ambassador, you are the heartbeat of the office. Every interaction, every thoughtful touch, and every personalized service contributes to an elevated, client-centric environment that leaves a lasting impression. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$25—$27 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Manager, or equivalent leadership. Job Overview: SPS Global is seeking for a Client Services Associate that provides exceptional office and mail services, delivering operational functions in the following areas: shipping & receiving of mail & packages, fulfilling requests for document printing, delivering mail & packages to site staff, inventory of paper & supplies in copy rooms, providing basic copier support including changing toner cartridges and other light facilities responsibilities. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. What You'll Do: • Provide 5-star customer service to all employees (in all forms of communication)., • Receive inbound mail & packages, use handheld scanner to capture package information in package tracking system, relocate items from loading dock to mail center or appropriate internal recipient., • Handle all items received through adherence to all safety & security requirements and quality assurance processes., • Send outgoing mail & packages utilizing postage meter and shipping software application., • Review and reply to emails inquiries regarding incoming items, answer phone calls from site staff, assist clients who walk up to mail center., • Light cleaning duties as assigned including maintaining the mail center and mail stations in a neat, orderly fashion., • Cross train in other areas of mailroom operations., • May be required to drive a company vehicle on occasion., • Adhere to all required policies and procedures., • Maintain a professional appearance and attitude at all times., • Other duties as assigned by supervisor or manager. What We're Looking For: • High School Diploma (or equivalent) required., • 2+ years relevant work experience preferred., • Ability to work independently with minimal supervision., • Pallet jack, pull cart/dolly and handheld scanner experience preferred, • Ability to work assigned work hours determined by manager plus occasional overtime on short notice., • Strong verbal and written communication skills., • Excellent customer service skills with a hospitality mindset., • Current knowledge or ability to learn computer-based systems required for functions of position, especially Microsoft Office., • Knowledge and understanding of shipping & receiving procedures., • Good organization and time management skills. Physical Demands: • Approximately 100% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to lift or move 20-40 lbs. or greater, frequently., • Ability to walk, bend, kneel, stand, and/or sit for an extended period., • Manual dexterity required for operating office machinery (desktop/laptop, phone, copy machines, binding equipment, etc.)., • Able to sit for 2-3 hours at a time processing data and creating shipping labels., • Ability to work in an environment with changing climate conditions- e.g. hot weather, rain/snow and cold temperatures. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$18—$18 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionOffice Services Specialist (On Call) 📍 New York, New York, United States On-site SPS Global is looking for an Office Services Specialist (On Call) that provides exceptional office and mail services in a "floating" capacity for positions where regular employees normally work but are out of office, or if particular projects require additional coverage. The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions. This position is based out of a specific client "home office" and sent to different client sites at short notice as needed. Flexibility and adaptability are keys to success for this position. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Reports To: Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. What You'll Do • Provides 5-star customer service to all employees (in all forms of communication)., • Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors., • Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Assists with office moves., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • May be asked to help set up/ take down conference rooms for meetings/events., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) coverage as needed. What We're Looking For, • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Competencies:, • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Ability to determine the correct method and packing material as well as validate packing slips for the accuracy of incoming and outgoing materials., • Ability to work flexible schedule and hours. Physical Demands:, • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Client Manager Reports To: Client Director, Managing Vice President, or equivalent senior leadership Position Summary The Client Manager (CM) is a high-visibility operational leader responsible for driving service excellence, staff performance, and client satisfaction across multiple locations within an assigned territory. ⭐ Dedicated to a specific client, the CM oversees multi-level teams, ensures adherence to Service Level Agreements (SLAs), and partners closely with Operations, Finance, HR, and executive stakeholders to deliver seamless, high-quality workplace services. From operational oversight to financial stewardship, the CM is accountable for meeting SLAs, optimizing performance, managing P&L elements, strengthening client relationships, and cultivating a high-engagement employee culture. 🚀 Core ResponsibilitiesService Delivery & Operations Leadership ⚙️ * Ensure excellence in service delivery across all assigned sites. * Own the intake, delegation, execution, and completion of all client requests. * Guarantee all client and organizational deadlines are achieved without exception. * Manage staffing, resources, and technology effectively across all sites. * Ensure SLA coverage, floaters, and staffing partnership with HR. * Maintain a safe, compliant, high-performing work environment. * Document and escalate incidents promptly. * Conduct regular site visits to enforce operational compliance. Financial & Performance Management 💼 * Support leadership in maintaining P&Ls at or above proforma targets. * Oversee payroll, billing, and A/R execution with precision. * Lead monthly budget forecasting and financial review. * Identify opportunities for year-over-year growth. * Optimize profitability, hours, and gross margin. Client Relationship & Engagement 🤝 * Maintain high levels of client satisfaction (CSI). * Lead monthly and quarterly client business reviews. * Serve as a trusted advisor to client leadership. * Drive employee engagement to sustain or improve ESI scores. * Champion the SPS Governance Model for proactive client satisfaction. Talent Leadership & Workforce Development 👥 * Lead and develop multi-level teams across locations. * Set expectations, clarify workflow, and resolve operational issues. * Conduct performance evaluations and maintain employee documentation. * Reduce turnover through coaching and recognition strategies. * Cross-train teams to build capability and bench strength. Operational Excellence & Compliance 🔐 * Enforce policies, KPIs, and SLAs with discipline. * Manage vendor partnerships to ensure contract compliance. * Standardize reporting, metrics, and procedures. * Resolve site and client issues swiftly and professionally. * Lead special projects and operational improvements. * Serve as resource for OSHA, EEOC, and compliance matters. Workplace Experience Leadership 🎉🏢 * Design and deliver innovative workplace experience strategies. * Curate impactful experiences that promote well-being and engagement. * Collaborate with catering/food services and service-line partners on events. * Measure event ROI and produce monthly workplace experience reports. * Oversee Workplace Experience Coordinators including hiring, training, and performance. Communication & Business Partnership * Maintain consistent communication with SPS and client leadership. * Support business development initiatives as needed. * Coordinate travel for team members according to policy. Competencies 💡 * Strong analytical and metric-driven decision-making * Client-obsessed mindset * High integrity and ethical judgment * Exceptional communication and presentation skills * Professional presence and service excellence * Strong organizational discipline * Emotional intelligence and conflict de-escalation * Strategic and creative problem-solving * Ability to manage multiple priorities * Talent leadership and coaching ability * Experience-driven mindset with focus on innovation * Data interpretation and performance insight skills Qualifications 🎓 * High School Diploma required; Bachelor's Degree preferred * 7–10+ years in relationship management and operational leadership * Multi-site management experience strongly preferred * Program/Project Management experience a plus * Proven ability to coach and develop frontline managers * Comfort interacting with C-suite leaders * High proficiency in business technology * Industry-related experience preferred * Strong ethics, professionalism, and client-driven mindset Physical Requirements 💪 * Lift/move 40+ lbs regularly * Push carts up to 60 lbs capacity * Walk, bend, kneel, stand, or sit for extended periods * Operate office machinery * Speak while inputting data * Visual focus and color differentiation required Travel Requirements ✈️ Up to 25% travel required. Other Duties Responsibilities may evolve and additional duties may be assigned as business needs change. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$100,000—$115,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Client Services Associate 📍 New York, NY 10007 | On-site A hands-on, service-oriented role for someone who takes pride in keeping daily operations running smoothly. Deliver seamless mail, office, and client support services while maintaining a professional and efficient workplace experience. SPS Global is seeking a detail-oriented and service-driven Client Services Associate to support daily mailroom operations and office services. This role plays a key part in ensuring smooth business operations by managing mail distribution, shipping/receiving, office supply coordination, and providing front office support when needed. You'll help create a polished, organized, and client-focused environment through reliable service and strong attention to detail. What You'll Do: This role combines mailroom operations, office support, and client service excellence. • Mail & Shipping Operations, • Receive, sort, and log inbound mail and packages, • Manage outgoing mail and shipping transactions, • Distribute deliveries and notify employees upon receipt, • Serve as the point of contact for mail and package inquiries, • Handle shipping and receiving of materials and supplies, • Office & Facilities Support, • Maintain and replenish office supplies (e.g., paper, toner, pantry items), • Ensure copy/print machines and multi-function devices are operational and stocked, • Submit work orders and assist with basic troubleshooting, • Support meeting and conference room setups, • Maintain cleanliness and organization of the Business Service Center, • Perform light maintenance and cleaning as needed, • Front Office & Client Service, • Provide 5-star customer service across all interactions, • Offer reception/concierge coverage when required, • Build strong relationships with employees and teams, • Maintain professionalism and composure in all interactions, • Team & Operational Support, • Assist with training back-up staff on procedures, • Proactively seek additional tasks during downtime Required • High School Diploma or equivalent, • Strong communication and customer service skills, • Ability to multitask and stay organized in a fast-paced environment, • Basic PC skills, including Microsoft Office, • 1+ year of related experience, • Familiarity with mailroom, shipping/receiving, or office support functions, • Ability to lift, carry, or move items up to 40 lbs frequently (up to 60 lbs on carts), • Comfortable walking, standing, bending, kneeling, or sitting for extended periods Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$22—$22.50 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

No mailroom experience required.

Pick up all packages to be sent via messenger from the different floors as they are called in and bring to the mailroom. Stamp all outgoing mail, keeping in view of all international and receipt mail using the US Postal Service rates, deliver mail to the post office, upon return deliver all receipts

Maintain a neat and orderly mailroom. Minimum 1 year of mailroom or adjacent experience. Paramount is hiring a Mailroom Coordinator to join their team at 1515 Broadway, reporting into the Facilities Director.

Assist with general mailroom and clerical tasks. At least 1 year of office, mailroom, or production experience preferred. Mailroom Document Processor Clifton, NJ.

Legal Senior Onsite Service Specialist.Legal Environment Responsibilities:.Understand client matter workflow, including charge backs to firm and/or clients for work, supplies, and hours.Knowledge of legal documents (e.As part of a legal services environment, it is essential that we uphold a high sta

Maintain a neat and orderly mailroom. Minimum 1 year of mailroom or adjacent experience. Paramount is hiring a Mailroom Coordinator to join their team at 1515 Broadway, reporting into the Facilities Director.

Experience in facilities management, office administration, or mailroom operations preferred. Our Client, a Luxury Brand in NYC, is looking for an Facilities & Mailroom Coordinator to join their team ASAP. Provide customer service to employees regarding facilities and mailroom inquiries.

New York State Homes and Community Renewal (HCR) is the State’s affordable housing agency, with a mission to build, preserve, and protect affordable housing and increase homeownership throughout New York State.This position is with HCR’s Affordable Housing Corporation (AHC).This is not a civil s

Legal Senior Onsite Service Specialist.Legal Environment Responsibilities:.Understand client matter workflow, including charge backs to firm and/or clients for work, supplies, and hours.Knowledge of legal documents (e.As part of a legal services environment, it is essential that we uphold a high sta

New York State Homes and Community Renewal (HCR).HCR is the State's affordable housing agency, with a mission to build, preserve, and protect affordable housing and increase homeownership throughout New York State.This position is with HCR's Affordable Housing Corporation (AHC).This is not a civil s

Pick up all packages to be sent via messenger from the different floors as they are called in and bring to the mailroom. Stamp all outgoing mail, keeping in view of all international and receipt mail using the US Postal Service rates, deliver mail to the post office, upon return deliver all receipts

Daily tasks and responsibilities include, but are not limited to the following:.Demonstrate flexibility in satisfying customer demands which include shipping and receiving, mail services, and records.Provide the highest level of prompt and friendly customer service.Monitor and ensure well-maintained

Conduct mail runs in a timely fashion, adhering to established schedule - Process outgoing USPS mail by ensuring proper postage and packaging - Process priority UPS/ FedEx outgoing Mailroom, Clerk, Customer Service, Retail, Transportation.

Oversee mailroom operations, including shipping, receiving, and internal deliveries. Overview: We are seeking an experienced and motivated Mailroom Site Manager to oversee daily operations related to mail, shipping/receiving, and office services.

The Mailroom Associate provides exceptional mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering mail, shipping and receiving products and supplies to support the onsite business service center in

Client Svc II Representative- Receptionist.Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team.Promptly informs supervisor of potential problems or customer concerns.Promptly reviews and responds to management