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EMPLOYEE ASSISTANCE RESOURCE SERVICES, INC. We are an Outpatient Program located in Smithtown, New York and seeking a full-time receptionist Monday-Friday, 9:30-6:00pm. Duties include: 1. Greet and Welcome patients at front desk. 2. Answer phone calls and direct them to appropriate individual. 3. Schedule and maintain appointments in calendar (Outlook). 4. Collect co-payments. 5. Assist with patient registration and check-in process. 6. Perform general clerical duties such as filing, faxing and photocopying. 7. Ensure reception area is clean and organized. Requirements: Previous experience as a medical receptionist or in similar role Strong organizational skills with the ability to multitask effectively Excellent communication and customer service skills Ability to maintain confidentiality of patient information Attention to detail and accuracy of tasks
MAIN FUNCTION: To assist with the daily operational needs of the practice. ESSENTIAL DUTIES AND RESPONSIBILITIES: Answer all calls in a pleasant, professional manner, transfer them to the appropriate party, or take a complete message. Provide accurate information regarding all services and procedures for accessing services in our practice. Greeting new patients and their family members. Enforce confidentiality rule. Insurance Verification Obtain insurance authorizations for services Prepare outgoing mail. Distribute incoming mail. Miscellaneous typing tasks. Collect payments and copays. Assist the Office Manager with creating the schedule. Making new charts for all new patients Keeping track of supplies Maintaining the office Copying, scanning, and filing Perform all other duties as assigned. COMPETENCY REQUIREMENTS: Answering/Transferring of calls Taking Messages Computer Software Skills Detail Oriented Prioritizing Workload The ability to work independently Some knowledge of the health insurance system is a plus EDUCATION & QUALIFICATIONS: The applicant must have a pleasant, friendly telephone manner and professional appearance. Ideally, the individual being considered would have at least two years of experience in a similar capacity, which would demonstrate their awareness of office procedures. The applicant must communicate well with clients, staff, and outside agencies/insurers. Days: Monday through Thursday Hours per week: 20 Typical start time: 8:45 AM Typical end time: 1:45 PM Pay: 20.00/hour Work Location: In person
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