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Job Description This position is based in Philadelphia. About us Mispro is dedicated to advancing human health by ensuring that drug discovery and development teams have the facilities and supporting laboratory animal services they need to successfully conduct effective animal research studies. At Mispro, we handle the operational complexities of running a vivarium so emerging, mid-sized, and even mature biopharma companies have a full range of options for how to get research accomplished. Whether you need a stable research environment for all of your animal research studies or extra space for an oversubscribed in-house vivarium, Mispro provides flexible and scalable options in our fully-managed and resourced vivarium facilities where you can conduct safe and reproducible mouse and rat research. MAJOR ACCOUNTABILITIES & ESSENTIAL JOB FUNCTIONS: Responsible for daily operational maintenance of the animal facilities and in providing appropriate daily husbandry to various laboratory animal species in accordance with all guidelines, regulations, and SOPs pertaining to Laboratory Animal Care. Primary duties are performance of daily animal and vivarium physical plant and animal husbandry & maintenance duties (i.e. cage changing, animal & supplies receipt, stocking, vivarium sanitation). In addition to primary duties described, responsibilities for this role will also involve supplemental duties to include programmatic oversight for specific responsibilities, associate team lead positions, ordering/receipt of supplies, special projects, and coordination of vivarium/research support activities under the guidance of the Site Supervisor and/or Animal Care Technician III Leads. Must be able to lift 50 lbs and move heavy objects and be able to work from a standing position for prolonged time periods and perform repetitive motion tasks. Must be available to support weekend, holiday, emergency, and after-hour operational responsibilities. Other duties as assigned and required. QUALIFYING CANDIDATE PROFILE The qualified candidate will have strong interpersonal (transparency, professionalism, integrity, trust) and communication skills (written, verbal), a strong commitment to providing quality research service support, and dedicated to providing humane animal care in accordance with all guidelines and regulations pertaining to Laboratory Animal Care. Must be reliable, able to work well independently, and willing to participate in a dynamic, fast-paced team environment, while demonstrating a focus on individual accountability for attention to detail in delivering quality and consistent results in the execution of all daily husbandry duties. ROLE DELINEATION • 60% responsible for the daily maintenance of the animal facilities (sanitization of animal rooms & equipment) and providing appropriate daily husbandry to animals (predominantly rodents)., • 20% responsible for providing and ensuring optimal vivarium service support to the MISPRO Site Operations in vivo research (client) community., • 10% responsible for consumable supplies inventory management, ordering/receipt of incoming animals & supplies, performing basic veterinary care/treatment functions, and maintenance of relevant facility records., • Site Supervisor, • High School Diploma or equivalent is required Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Mispro Biotech Services Corporation provided the following inclusive hiring information: We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Disability insurance, • Employee assistance program, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Parental leave, • Professional development assistance, • Referral program, • Tuition reimbursement, • 8 hour shift, • Day shift, • Holidays, • Overtime, • Weekends as needed Work Location: In person

Job DescriptionAbout LogRocket Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 3,000 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding, and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.Qualifications • 1-2+ years experience in product management and/or data analytics role, • Experience with customer support, technical customer support, or solution engineering desired, • Experience in building and/or supporting customer retention, churn, and upsells, • Ability to work with key champions, build relationships and uncover potential areas of expansion, • Self-learner and self-starter, able to become a product expert and customer advocate, • Strong organizational skills and detail-oriented skills needed, • Excellent written and verbal skills (you will be leading calls with Executives and other key stakeholders), • Demonstrated ability to communicate both technical and business concepts, • Drive long-term customer adoption through scalable onboarding with multiple departments and use cases, • Proven track record of managing successful cross-functional programs that drive customer success, • Ability to work cross-departmentally with internal teams such as sales, product, and support, • Technology industry experience preferred, • Love for start-ups is a must!Responsibilities, • Customer Success Managers own the relationship, adoption and success for a book of customers, from onboarding through to renewal, • Consult with customers to understand their business, product, and application goals and confirm value delivery/ROI, • You’ll help define strategy to deliver maximum value through the LogRocket platform and partnership, • You’ll be responsible for successfully onboarding new customers focused on their time to value for their priorities, projects and use cases, • The CSM is responsible for being multi-threaded across teams and executives, executed through regular emails, informal weekly calls, monthly health-checks, QBRs & Executive Business Reviews, • The CSM proactively monitors and takes action to ensure broad team feature usage, positive health scores, and demonstrated value, to achieve high retention rates, and strong customer revenue growth, • CSMs keep account plans to white-space and uncover upsell opportunities in their accounts. For assigned customers, CSM also collaborate with LogRocket Account Managers to extend the use of LogRocket to new teams and applications to increase ARR., • CSMs are the bridge and liaison between customer, product and support to ensure customer tickets and feature requests are managed, communicated, and closed out appropriately, • You’ll be responsible for proactively managing retention and upsell pipeline and forecasts to exceed quarterly goals, keeping internal CRM platforms up to dateBenefits & Perks, • Extensive health, dental, vision benefits, 401k and commuter benefits, • Open vacation policy - we all work hard and take time for ourselves when we need it, no strings attached, • Three months of fully-paid parental leave to any employee welcoming a child into their home, • 401k and commuter benefits, • Generous stock options - we all get to own a piece of what we’re building, • Regular team outings and activities (from boat rides to paintball, we’ll try anything!), • Flexible working hours and location, • Monthly employee gifts

Job DescriptionAbout Us Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. Through the Odeko web portal and mobile app, customers can purchase supplies from hundreds of national and local brands, track ordering trends, finance equipment, and access insurance. Customers that use Odeko can increase their revenue, reduce their environmental footprint, and save significantly on their cost of goods and time spent on vendor management. Odeko is on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments. Local coffee shops and cafes are the backbone of any given community, and we're here to help manage the day-to-day tasks with a platform so intuitive, it's kinda like magic. The Odeko team is diverse, passionate, and innovative. Our 400+ employees are spread across numerous departments and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need support now more than ever, and that Odeko is uniquely positioned to provide that support. Warehouse Operations is at the center of this! Warehouse Operations is responsible for the core functions of our business - supporting the daily supply chain to receive, pick, pack and deliver thousands of goods to our customers. Interested? Learn more below. The Sr. General Manager of Operations will lead people, processes, and systems at our flagship warehouse in Moonachie, NJ. The Sr. General Manager will have responsibility for the total operational performance of a high-volume, large-scale Warehouse facility. The Sr. General Manager serves as the Leader of the site and is the face of the organization to our associates and drivers. Travel requirement: 10% (primarily for regional alignment and best-practice sharing). Scope of Work: • Site Leadership: Lead a large-scale, 24/7 Warehouse by leading through AGMs and department leads to deliver products on-time, in-full, and damage-free to customers. Effectively lead all departments including: Inbound, Picking, Packing, E-Comm, ICQA, Outbound. Effectively manage all aspects of fleet, facilities and services., • Compliance & Culture: Ensure compliance with personal, vehicle and food safety standards, as well as quality standards, regulations, policies, and procedures, promoting a positive and values driven culture within the facility., • Metric Delivery: Lead delivery of all targeted metrics across Safety, People, Quality, Productivity, and Costs for the site., • Financial Oversight: Full P&L and annual budgeting process responsibility for the facility. Ensure financial oversight over all expense areas., • Labor Planning: Drive labor planning to ensure the warehouse is staffed to support growth without overstaffing., • Inventory Integrity: Ensure the warehouse is maintaining inventory accuracy and product is handled to eliminate damage/loss within the facility., • Continuous Improvement: Lead process improvement projects by working cross-functionally with Ops Ex and Supply Chain teams, managing change within the warehouse., • Operational Readiness: Support Operations Readiness and staffing structure for site expansions or local integrations., • Team Development: Develop high performance teams within a fast-paced environment that will exceed customer expectations., • Systems Innovation: Partner with Technology and Ops Ex teams to define system enhancements to improve the effectiveness and efficiency of warehouse and driver execution., • Knowledge Sharing: Take proactive steps to ensure Best Practices are learned and shared across the broader network., • Succession Planning: Develop a Succession Plan for each department and leadership level within the Warehouse., • Strategic Planning: Support long-term strategy as it relates to facility capacity, layout, and design., • Performance Management: Evaluate the performance of AGMs and department leads, providing timely feedback, coaching, and career development plans. Core Competencies: • Industry Experience: 7-10 years of operations management experience in warehousing, logistics, distribution, and/or local delivery-final mile., • Leadership Experience: 5-7 years of experience leading direct reports and driving their success and development., • Performance Driven: Demonstrated ability to deliver metrics across Safety, People, Quality, Productivity, and Costs., • Problem Solving: Proven proficiency tackling complex problems that affect customers by delivering innovative solutions., • Subject Matter Expertise: Must have strong working knowledge of Transportation, Fleet, Safety, Food Safety, and regulatory., • Collaboration: Must be able to deliver results by working with many matrix teams to deliver greater results., • Support Owners, Be Owners, • Keep Innovating, Keep Growing, • Drive Results, Create Impact, • Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career!, • Competitive compensation, healthcare benefits, and opportunity for equity, • Other great perks - Full lists of benefits available upon request Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

Job Description About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List. Do you love digging into how money moves through a business? Are you the person colleagues turn to when a billing process breaks down — and do you thrive on solving problems that are genuinely critical to a firm's operations? As Karbon's Billing & Payments Specialist, you are the deepest expert in our Customer Success organization on how accounting firms bill their clients, collect payments, and manage their financial workflows inside Karbon. You thrive where the process isn't fully mapped, the stakes are high, and someone needs to step up and own it. When a billing or payments situation is too complex, too critical, or too time-sensitive for a generalist answer, CSMs don't just call you for help. They hand it to you, because you're the person who figures it out. About the Role • Serve as the billing and payments specialist for our Customer Success organization, bringing deep product knowledge to the customers and situations that need it most, • Lead complex billing and payments engagements end to end, from initial assessment through resolution, owning the strategy, the communication, and the outcome, • Partner with CSMs in customer sessions as the subject matter expert, shaping the approach and guiding the conversation on all things billing and payments, • Continually assess and refine how billing and payments engagements are handled, maturing the process over time so every interaction is sharper than the last, • Be the internal expert resource for the CSM team on billing and payments, running regular knowledge sessions, answering complex questions, and continuously building confidence across the team, • Partner with our Billing and Payments Adoption PM to align on customer needs, share field insights, and ensure specialist knowledge is feeding directly into adoption strategy and product direction, • Partner with the onboarding and implementation teams to ensure billing and payments is set up correctly from day one, reducing the downstream complexity that creates escalations, • Document the most common billing and payments conditions your team encounters and keep the prescription matrix current with new resolutions, • Develop structured playbooks for the most frequent and highest-risk billing scenarios. Particularly those involving accounting firm billing models, collection workflows, and payments reconciliation, • Stay current with Karbon product updates and proactively update your knowledge base and customer-facing resources accordinglyAbout You, • 3+ years in a customer-facing specialist, solutions consultant, or technical support role, ideally in B2B SaaS with a financial or payments component, • Deep familiarity with how accounting firms or professional services businesses bill and collect from their clients. You don't need to be told why this matters to them, • Strong product intuition. You can diagnose a billing or payments issue quickly, understand its root cause, and communicate clearly about what needs to happen, • Excellent communication skills. You can explain complex financial and product concepts to non-technical customers without condescension and without oversimplification, • A calm, methodical approach under pressure. Billing crises are time-sensitive and high-stakes, and you bring structure to chaotic situations, • Strong documentation instincts. You naturally turn resolved cases into reusable resources rather than solving the same problem twice, • Experience with Karbon, Xero, QuickBooks, or similar practice management or accounting platforms is a strong advantage, • Gain global experience across Australia, New Zealand, UK, and Canada, • Strong benefits package including:, • Flexible Time Off with an encouraged 4 weeks use per year, • Company paid medical for you and eligible spouse/partner and dependents, • Paid dental and vision and eligible spouse/partner and dependents, • 401(k) with company matching, • Flexible Spending Account, • Up to 8 weeks paid parental leave, • Work-from-home stipend, • Work with (and learn from) an experienced, high-performing team, • A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback, • Be part of a fast-growing company that firmly believes in promoting high performers from within As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role. The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs. It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are! The estimated base salary range for this role is: $85,000—$125,000 USD Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role! We recruit and reward people based on capability and performance. We don't discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization. Generally, if you are a good person, we want to talk to you. 😛 If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at for a confidential discussion. At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

Job DescriptionOur Mission International athletes face an uphill battle when trying to recruit to top US universities. The process is opaque, confusing, and stacked against those without access to specialized guidance. Crimson Education changed the game for international students applying to elite universities—we've helped thousands reach Harvard, Stanford, Oxford, Cambridge, and beyond. We're now doing the same for international student-athletes. Over the past decade, we've built International Athletics into a global business serving athletes across 25+ countries. After years of steady growth, we've recently hit our stride—our service delivery is excellent and results are strong . Now we need someone to take the reins and scale aggressively. The Opportunity As General Manager, you'll run International Athletics like the CEO of your own company—but with the resources and safety net of a larger organization. You won't be grinding for every lead like a pure startup, but you will need to build our marketing presence, enable sales teams globally as well as close deals yourself, and drive strong growth. What You'll Do Own the Unit End-to-End * Set strategy, make decisions, and own revenue outcomes * Work closely with our Head of Marketing (Athletics) to build campaigns and accelerate growth * Oversee a small team of strategists who deliver service to student-athletes * Partner with country managers across 25+ markets to scale sales Drive Revenue Growth * Enable local sales teams globally to sell Athletics packages effectively * Lead athletics sales consultations where your recruiting experience is the credibility driver * Build our Instagram, website, and marketing presence * Identify expansion opportunities through partnerships, new markets, or service improvements Manage Service & Team * Ensure consistently excellent outcomes for student-athletes * Manage full-time and part-time strategists * Recruit and build the team as we scale, with support from our recruitment team * Work with other product GMs at Crimson who are navigating similar challenges Navigate the Matrix * Coordinate with local sales and marketing teams who primarily sell Crimson's core services * Build trust and alignment across a global, remote organization * Prove ROI and earn resources through strong performance What We're Looking For Required: * You recruited as an international athlete to a top US or UK university. * Strong sales or business development skills—you've closed deals and hit targets * Self-directed and entrepreneurial—you figure things out and drive outcomes * Comfortable with ambiguity, complexity, and moving quickly * Genuinely excited about helping international student-athletes * Comfortable working remotely (we're a global, distributed team) Preferred: * Experience managing teams or working in matrix organizations * Current or recent role in athletics recruiting, coaching, or advising * Track record at a high-growth company or startup * Located in a timezone that allows calls with Asia, Australia, and North America Please keep an eye on our junk/spam folder for emails from Teamtailor.

Job DescriptionAbout LogRocket Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 2,800 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.Responsibilities (Example Projects) • Design a system to automatically detect the most common user paths across millions of events, • Implement a search backend that allows users to search in real time across billions of log entries, • Build a machine learning pipeline that automatically detects bugs in our users' apps, • Automate database scaling to improve operating cost while maintaining the ability to respond to traffic spikes, • Build a system that automatically recommends integrations for customers based on their toolsetQualifications, • 4+ years of experience in a full stack or backend development role, preferably with a SaaS company, • Familiarity with the state of the art in cloud technologies, including architectural principles, specific tools of the trade, and their strengths and weaknesses, • Experience in development environments with demanding scalability or availability requirements, • Familiarity with modern Javascript-based applications and frameworks, • At least one previous full-time software engineering role, • If you don’t meet all of these, we still encourage you to apply. We believe that code is code, regardless of language, and learning different tools is part of joining a new company.Benefits & Perks, • Catered lunch and an impressive array of your favorite snacks (healthy AND non-healthy!), • Unlimited vacation policy, • Health, Dental, Vision benefits, 401k, commuter benefits, • Generous stock options

Job Description About the Team The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers. Role Overview As the Operations Manager at GOAT, you will oversee a dynamic warehouse operations team and ensure that daily capacity goals are met for our customers. This position will be responsible for monitoring order volume and determining staffing needs daily. Strong decision-making skills will be critical for this role as order volume and the operational needs of the facility can fluctuate day-to-day. The planning, organization, and execution of completing daily order volume can be challenging during our current growth, so it will be important that this position will work as a calm, objective-focused leader to make sure targets are met on a daily basis. In this role, you will: • Identify and develop operational improvements related to workflow, resources, and layout., • Work with multiple departments ( Business Development, Product, etc..) to communicate and work through potential order and inventory related issues, • Develop, implement, and enforce processes to mitigate operational misses, • Maintain a safe and healthy work environment., • Ensure facility compliance with current policies and procedures, • Cultivates and enforces best practices, • Interview, hire and develop staff, • Set daily staffing needs, • Set the tone of the leadership team with a calm, positive, focused and forward motion leadership style in a high pressure, fast work environment with consistent changes, • Be knowledgeable of the company's goals, • Have 5+ years of experience in warehouse operations in a management or supervisory role, • Ability to lead and motivate a diverse team of associates, • Is highly organized with demonstrated attention to detail, • Possesses a financial acumen – recording, tracking and reporting expense control, • Must be available and willing to work extended hours as occasionally needed per day or per week, including weekends and holidays, to meet business needs., • Strong proficiency in computer skills, • Must be able to lift and move boxes (up to 35 pounds) The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$93,920—$117,400 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Paid time off Responsibilities and Duties • Provide and maintain elevated standards of client support by phone and via email including but not limited to:, • Remote troubleshooting by requesting and sourcing information from a client or client representative., • Rebooting of client systems via multiple software platforms., • Managing escalated request and technical troubleshooting., • Handle technical remote troubleshooting in the following areas:, • Audio & Video Distribution Concepts and Equipment, • HDMI Baluns, • HDMI Matrix Switches, • Fiber Baluns, • Video over Network Distribution Equipment, • IR, RS-232 and Network Control protocols, • Networking, • VPN Connections, • Port Forwarding, • Crestron Control Systems, • Savant Control Systems, • MAC OS, • Create, update and close service tickets and service upgrade tickets within project software by:, • Maintain open dialogue with the client on troubleshooting progress., • Thoroughly document all troubleshooting steps taken., • If applicable, schedule onsite service visits with clients and communicate costs., • Actively maintain ticketing status in project software to ensure all clients are responded to promptly., • Complete ticket life cycle when issues are resolved., • Maintain and update recaps of onsite service calls prior and following dispatch of service technicians. Contact client to confirm expectations for resolved issues and to set up any return visits., • Coordinate with clients to accept payments for overdue or current service bills., • Work alongside client concierge to maintain and update VIP client list, customer folders, and company notes in project tracking software., • Maintain and update client information by:, • Altering point of contacts, • Updating contact information, • Updating any login credentials, • Track progress of equipment repairs and proceed to schedule re-installation of repaired/replaced units as applicable. Update service ticket with project information and status., • Review web resource tools to proactively identify client needs based on historical data, previous service calls, and current alerts., • Track and update client approval for product and labor via service tickets, take payments as applicable., • Coordinate with internal stakeholders action service tickets based on internal needs., • Confirm appointments, timeline for access and point of contact for service dispatch, provide notes in project software., • Provide service technician with accurate notes and documentation on the issue(s), state what has already been addressed and what is required on site., • Confirm appointments with clients prior to dispatching., • Assist with emergency client requests as needed, provide clients with reasonable expectations for repair., • Review and approve completed service orders for accounting team., • 3-5 years experience working within a customer service base environment with high end clientele., • Technical experience with remote troubleshooting AV and networking equipment, ideally in the home automation sector., • Working knowledge of Creston, Savant, Lutron control systems., • Professional phone edetate, strong written communication skills and ability to balance several communication platforms simultaneously. Call center experience strongly preferred., • High school diploma or equivalent required, bachelor's degree preferred., • Experience interacting with stakeholders at all levels; over communicator., • Demonstrated ability to self-motivate and follow-through., • Attention to detail, great organizational skills, the ability to meet tight deadlines, and to juggle multiple critical requests., • Ability to think both strategically and tactically and to drive execution. Should be equally comfortable with long term planning and day-to-day progress tracking and execution., • Proven track record of taking ownership and of delivering results in a fast-paced environment., • Have a solid grasp of customer success and ample experience developing client relationships, working with clients directly to find solutions., • Demonstrated desire for continuous learning and improvement., • Aptitude for working within multiple software platforms. Flexible work from home options available.

Job DescriptionLead reliability. Coach people. Deliver results. Picture your morning: you walk the floor, greet techs by name, and kick off a safety huddle. You reinforce ATS Beyond Zero principles, review yesterday’s observations and incident learnings, and line up today’s training. By mid-morning, you’re with our customer—aligning priorities, previewing the maintenance plan, and confirming KPIs for the week. After lunch, you’re coaching a supervisor on a Skills Matrix update, finalizing a Technician Training Plan, and closing the loop on root-cause actions. You end the day celebrating a cost-saving win and preparing tomorrow’s action plan to keep the Operating System embedded and effective. What you’ll lead • Champion a zero-harm culture: deploy the ATS safety program; complete training, observations, and incident investigations; and share best practices to strengthen our customer’s safety culture., • Translate strategy into action: connect site responsibilities to ATS and customer objectives; communicate a clear vision; and act as a change agent through planning and crisp execution., • Build an outstanding team: onboard with intention, hold regular 1:1s, recognize wins, and use participative decision-making to promote transparency and trust., • Develop people and bench strength: create and maintain a Skills Matrix, drive a Technician Training Plan, and own succession planning for key roles (Supervisors, Supply Chain, P/S, RE)., • Run the business: install and reinforce the ATS Operating System, execute a site-specific maintenance plan, and manage revenue, expenses, and profit to target., • Be the primary on-site partner: align expectations through contract management; meet daily/weekly/monthly with the customer; and collaborate with ATS business units and Sales to expand scope., • Continuously improve: analyze KPIs, perform root-cause analysis, remove barriers, and deliver sustainable cost savings. What you bring, • Bachelor’s degree in a technical, business, or related field preferred; or 7+ years of operations/maintenance experience., • 3+ years leading teams with a strong record of developing employees., • Resilience, flexibility, and prioritization skills; comfortable leading through change., • High emotional intelligence; relationship builder who leads with honesty and integrity., • Working knowledge of manufacturing/assembly environments and strong customer focus with a sense of urgency., • Business acumen and organized, positive influence. Preferred extras, • Manufacturing maintenance experience, certifications, and training., • Proactive/reliability processes: Planning/Scheduling, PM, PdM, RCA, and continuous improvement., • Proficiency with Microsoft applications and web apps such as Power BI, GEAC, Concur, and Workday., • Excellent time management and communication (verbal, written, presentation)., • Ability to relocate as needed., • Financial acumen in forecasting and budget management., • Curious learner and authentic, credible teacher. Leadership expectations, • Business & Company Acumen: lead with honesty/integrity; craft bold, relevant strategies; motivate change; recognize outcomes and how they were achieved; role-model safety and wellness., • Emotional Intelligence: create psychological safety; be self-aware; build relationships; seek and act on feedback; respect diverse backgrounds and viewpoints., • Lead Now, Think Next: own accountability; coach potential; steward talent placement; convert problems to opportunities; remain resilient and flexible. Pay Range: $126,275.62 - $168,367.53 Equal Employment Opportunity ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

Job Description Accellor is an AI-native services firm purpose-built for the post-ChatGPT era. Free from legacy constraints, we focus on delivering measurable business outcomes through advanced AI, data, and engineering capabilities. Our mission is to operationalize AI at scale and unlock sustained enterprise value. Our offerings span AI solutions, data services, enterprise applications, and product engineering, tailored to industry-specific needs across healthcare, life sciences, telecom, retail, financial services, and technology. By leveraging design thinking and technology-agnostic architectures, we ensure faster time-to-value and seamless interoperability. With a proven track record of enabling Fortune 100 enterprises and global innovators, Accellor stands as a trusted partner for organizations seeking to harness the full potential of AI. Our vision is clear: to build intelligent, connected ecosystems that deliver measurable outcomes and redefine the future of enterprise transformation. We are seeking a seasoned Client Partner to serve as the executive owner of one or more strategic enterprise accounts. This is a high-impact, revenue-owning leadership role requiring deep industry knowledge, a strong executive network, and a proven track record of selling complex technology services into large enterprises. The Client Partner is responsible for end-to-end account performance — including revenue growth, margin expansion, delivery excellence, and long-term client satisfaction. You will operate as a trusted advisor to CxO and senior executive stakeholders, driving AI, data, and digital transformation initiatives while ensuring strong financial outcomes for Accellor. This role requires gravitas, commercial acumen, and the ability to navigate complex enterprise ecosystems to create sustained, profitable growth. Responsibilities Account Ownership & Financial Accountability • Own full P&L responsibility for assigned enterprise accounts with proven experience of nurturing and growing the account over multiple years., • Drive revenue growth, operating margin performance, and long-term account profitability., • Lead forecasting, pipeline development, and strategic account planning., • Monitor and improve project margins through disciplined governance and delivery oversight., • Identify, qualify, and close new, renewal, and expansion opportunities across AI, data, cloud, and digital engineering portfolios., • Develop and execute multi-year account growth strategies aligned to client business priorities., • Leverage deep industry networks to expand executive relationships and uncover transformation initiatives., • Lead complex deal cycles, including executive presentations, proposal strategy, and commercial negotiations., • Build and sustain strong CxO, EVP, SVP, and VP-level relationships., • Serve as a trusted advisor on digital strategy, AI adoption, and enterprise modernization., • Navigate matrixed client organizations to align stakeholders and drive consensus., • Proactively manage client satisfaction, risk mitigation, and escalation resolution., • Delivery Oversight & Client Satisfaction, • Ensure flawless execution across all service lines within the account., • Partner closely with practice and delivery leaders to maintain high-quality outcomes., • Lead quarterly business reviews (QBRs) and executive steering committees., • 10+ years of experience in a client-facing role or account leadership role in the IT professional services or management consulting firm, preferably managing clients in the high-tech vertical, • Experience leading diverse teams and collaborating in a multi-cultural environment, • Strong experience with the global service delivery model, preferably in a delivery/consulting background, and the ability to articulate and present technical solutions to clients, • A strong relationship-oriented mindset and demonstrated capabilities in building and sustaining CxO, EVP/SVP & VP-level relationships, • Ability to navigate a large organization, work in a multi-dimensional matrix, and have the power of persuasion through content and confidence, • In-depth understanding of business problem domain, technology, and services solution domains, • Strategic thinking and the confidence and ability to plan ahead and stay the course, • Strong executive presence and gravitas, leadership skills, and demonstrated capabilities of being a thought leader, • Excellent problem-solving, communication, and client management skills are essential, • Ability to manage a client P&L of at least $10m, including reporting and metric assessment for the account At Accellor, we believe in equitable compensation. The base salary for this position will be in the range of $175,000 with additional revenue linked performance incentives. The actual pay will depend on your skills, experience, and qualifications. The salary range is subject to change. In addition, we offer: Work-Life Balance: Accellor prioritizes work-life balance, which is why we offer, flexible work schedules, opportunities to work from home, and paid time off and holidays. Financial and Medical Benefits: Our package includes perks like flexible and discretionary time off, healthcare coverage for you and your loved ones, and a retirement plan to help you plan for the future. Additionally, we offer access to flexible spending and health savings accounts, life and AD&D insurances. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training, Stress Management program, professional certifications, and technical and soft skill trainings. Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centres. Accellor is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics

Job DescriptionFounded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 3,000 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding, and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.Responsibilities: • Source, recruit, and interview Product leaders for spotlight interviews, • Prepare for and conduct engaging and insightful spotlight interviews, • Manage pre- and post-interview relationships with guests to ensure a positive experience and ongoing engagement, • Collaborate with the marketing team to create compelling content based on spotlight interviews, including blog posts, articles, videos, and social media content, • Develop and execute marketing campaigns to promote spotlight interviews and related content, • Analyze and report on the performance of the Leadership Engagement Program, using data-driven insights to optimize strategies and achieve objectivesQualifications:, • Strong verbal communication skills and executive presence, with experience interacting regularly with executives, • Proven experience in recruiting and managing relationships with external stakeholders, such as freelancers, podcast guests, etc., • Exposure to the product and tech industry, with a solid understanding of industry trends and dynamics, • Proficiency in editing written content and crafting compelling narratives, • Familiarity with editorial structure and content creation best practices, • Excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment, • Analytical mindset with the ability to interpret data and drive actionable insightsBenefits & Perks, • Extensive health, dental, vision benefits, 401k and commuter benefits, • Open vacation policy - we all work hard and take time for ourselves when we need it, no strings attached, • Three months of fully-paid parental leave to any employee welcoming a child into their home, • 401k and commuter benefits, • Generous stock options - we all get to own a piece of what we’re building, • Regular team outings and activities (from boat rides to paintball, we’ll try anything!), • Flexible working hours and location, • Monthly employee gifts

Are you ready to build your career by joining a global financial institution? If so, our client is hiring an Executive Assistant.Position Type: Contract Hybrid - At least 4 days in the office.Required: Prior experience supporting senior executives.Strong organizational and communication skills.Exper

If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@mat

Senior Pest Control Technician.Are you ready to build your career by joining a leading pest control service provider? If so, our client is hiring a Senior Pest Control Technician.Position Type: Direct Placement On-Site 75% Field Requirements: Education/Licenses: NY Commercial Pesticide Applicator li

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Medical Receptionist – Ophthalmology (FT, M-F, $22-26/hr).Forest Hills, Queens | Full-Time | ASAP Start Date | Near Public Transportation.Join our thriving ophthalmology practice in Forest Hills, where we've been providing exceptional eye care to our community for over 22 years.We're looking for a

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Heights Pediatrics is looking for a warm, organized, and dedicated Medical Receptionist to join our family.If you thrive in a fast-paced environment, take initiative, and enjoy being part of a collaborative team, we'd love to meet you!.Duties and Responsibilities includes but are not limited to: .H