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  • Front Desk Coordinator
    Front Desk Coordinator
    11 hours ago
    $18 hourly
    Full-time
    Flatbush, Brooklyn

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Be responsible for obtaining and filing patients' charts, and assisting our patients as needed, • Maintain the daily operations of the office by following standard operating procedures and guidelines, • Contribute to team effort by smoothly transitioning into daily roles as needed, • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant), • Navigate through NextGen to access and provide patient information, • Maintain compliance by contacting patients to confirm appointments, • Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments, • Responsible for the opening and closing procedures of the office as needed, • Assist in comforting the patients and maintaining the reception area, • Other administrative tasks as needed Knowledge and Experience • 1+ years of relevant medical administrative experience, preferred, • Experience with medical insurance/verification is a plus, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred, • Experience with EMR, preferred, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: • Monday to Friday- 8:30am- 430pm Pay: $18/hour

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  • Driver
    Driver
    11 days ago
    $18–$20 hourly
    Full-time
    Bushwick, Brooklyn

    Location: Brooklyn, NY, 11223 Vehicle Provided for Work Use We are seeking a high-energy, adaptable Practice Assistant who thrives on variety. This is a unique role that splits time between the office and the road. You won’t be stuck behind a desk all day—one hour you might be assisting with patient care, the next you’ll be driving to a nearby clinic to build a professional partnership. Major Responsibilities: 1. Professional Driving & Outreach (High Priority): You will be the face of our practice. Using a provided company vehicle, you will be responsible for daily local travel. This includes visiting local doctors’ offices to build referral relationships, delivering marketing materials, and handling essential practice errands., 2. Marketing & Relationship Building: You must be comfortable walking into new environments, introducing our services to medical staff, and representing our brand with confidence and a smile. • *Being on the Road: You enjoy driving and feel confident navigating local routes. You must have a valid driver’s license and a clean driving record., • *The Pitch: You aren't shy. You are comfortable walking into a doctor's office you've never been to and starting a professional conversation., • *Clinical Environment: You are comfortable in a medical setting, handling patient needs and maintaining strict confidentiality (HIPAA)., • *Clean Driving Record: Mandatory for insurance purposes (Company vehicle provided)., • *Interpersonal Skills: You are a "people person" who can build rapport quickly., • *Multitasking: Ability to manage office tasks while staying on top of a field marketing schedule. 401(k) Flexible schedule

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  • Cashier/Customer Service
    Cashier/Customer Service
    17 days ago
    Part-time
    Maspeth, Queens

    We are seeking a friendly and reliable Cashier/Customer Service Associate to join our retail pharmacy team. In this role, you will assist customers with purchases, help them locate over-the-counter medications and health products, and provide excellent customer service. You will play an important role in creating a welcoming environment while supporting daily store and pharmacy operations. Duties Operate the Point of Sale (POS) system to process purchases, returns, and exchanges accurately. Greet customers and assist them in locating over-the-counter medications, health products, and everyday retail items. Handle cash, credit card, and digital payment transactions with accuracy and integrity. Maintain organized shelves and displays, ensuring products are stocked and properly labeled. Assist with stocking inventory and rotating products according to store guidelines. Follow store policies for age-restricted and regulated product sales. Answer customer questions in person and over the phone and direct pharmacy-related questions to the pharmacist or pharmacy technician when necessary. Maintain a clean, organized, and safe store environment. Qualifications Previous cashier or retail experience preferred (pharmacy or healthcare retail experience is a plus). Strong communication and customer service skills. Basic math skills and familiarity with POS systems. Bilingual (Polish or Spanish) is a plus. Ability to multitask and work in a fast-paced retail environment. Reliable, detail-oriented, and able to stand for extended periods. Preferred Skills Familiarity with pharmacy retail products such as over-the-counter medications, vitamins, and personal care items. Understanding of customer privacy and confidentiality standards (HIPAA awareness preferred). Ability to work cooperatively with pharmacists and pharmacy technicians to support store operations.

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  • Patient Services Representative
    Patient Services Representative
    27 days ago
    $20–$24 hourly
    Full-time
    Manhattan, New York

    Brian Herschorn, M.D. is a multi-specialty eye care practice that offers a wide range of services, including cataract surgery, diabetic eye care, eyelid surgery, BOTOX treatments, cosmetic facial plastic surgery, glaucoma diagnosis and treatment, and general eye care. Dr. Herschorn has been proudly serving the Manhattan and Brooklyn areas for over 30 years. POSITION TITLE: Patient Services Rep REPORTS TO: Front Desk Supervisor POSITION CLASSIFICATION: Nonexempt POSITION SUMMARY: Responsibilities include all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, and insurance verification, handling medical records, filing, cashiering, and computer work. DUTIES INCLUDE BUT NOT LIMITED TO: • Work at the reception desk, answer phones, greet and communicate with patients and providers., • Scheduling, canceling, and rescheduling patient appointments and surgeries., • Checking in patients and properly documenting registration., • Insurance verification and verification of patient demographics., • Filing and retrieving medical records/files., • Copying and faxing duties., • Checking patients out, collecting co-pays and cash from patients, getting authorization on credit cards., • Entering charges, payments, and balancing the day in the computer., • Perform other duties as required., • Must read, understand, and adhere to all practice policies and procedures., • Qualifications:, • Knowledge of basic office equipment including copier, fax machine, and computer., • Skill in dealing with interpersonal issues and customer relations., • Ability to handle multiple priorities at once with minimal supervision and maximum accuracy., • Ability to comprehend and follow written and verbal instructions., • Ability to organize and communicate clearly., • Ability to maintain confidentiality of patient and employee information., • One to three years of experience is preferred in a medical office setting. Work Remotely: No Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid sick time Paid time off Retirement plan Vision insurance Work Location: In person

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  • Medical Receptionist
    Medical Receptionist
    2 months ago
    Full-time
    Manhattan, New York

    Medical Receptionist (Spanish-Speaking is a plus) 9AM TO 5PM MONDAYS TO THURSDAY COMPENSATION TO BE DISCUSSED Advance Audiology NY About Us: Advance Audiology NY is a patient-centered audiology practice dedicated to delivering compassionate, high-quality hearing healthcare. We are seeking a dependable, professional, and caring individual to join our team as a Medical Receptionist. Position Summary The Medical Receptionist is the first point of contact for our patients and plays a key role in creating a welcoming, supportive experience. The ideal candidate is responsible, organized, able to multitask, and genuinely enjoys helping people. Spanish fluency is required to support our bilingual patient community. Responsibilities Greet patients warmly and provide exceptional customer service Answer phones, schedule appointments, and manage the practice calendar Check patients in and out; verify insurance information Maintain patient records and ensure accurate data entry Assist with basic office tasks (filing, scanning, organization) Communicate clearly with patients, providers, and staff Support a positive, professional office environment Qualifications Fluent in Spanish and English (required) Previous medical office or customer service experience preferred Strong communication and interpersonal skills Detail-oriented, dependable, and committed to long-term employment Ability to stay calm, friendly, and professional with patients Basic computer and scheduling software skills Ideal Candidate Responsible and consistent with attendance and punctuality Passionate about helping others and creating a supportive environment Looking for a stable, long-term role rather than a transitional position Patient, warm, and comfortable interacting with diverse populations

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