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HINNANT & MOORE PROPERTIES is looking for a friendly and detail-oriented Lobby Attendant to join our team. The Lobby Attendant will be the first point of contact for our guests and tenants, ensuring a warm and welcoming environment at our properties. This role involves maintaining the cleanliness and organization of the lobby area, assisting visitors, and providing excellent customer service. The ideal candidate will have a positive attitude, strong communication skills, and a commitment to creating a positive experience for all who enter our properties. As a Lobby Attendant, you will be responsible for monitoring the lobby area, assisting with inquiries, and addressing any issues that may arise promptly and efficiently. We are seeking an individual who thrives in a fast-paced environment and takes pride in their work to help promote a professional and inviting atmosphere. Responsibilities - Greet and assist guests and tenants in a friendly and professional manner - Monitor and maintain cleanliness of the lobby area, including reception, seating, and common areas - Answer questions and provide information regarding property services and amenities - Report maintenance or cleanliness issues to the appropriate personnel - Ensure lobby supplies are stocked and organized - Assist with package deliveries and distribution as needed - Maintain a safe and welcoming environment for all visitors Requirements - High school diploma or equivalent preferred - Previous experience in customer service or hospitality is a plus - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Detail-oriented and capable of multitasking effectively - Flexibility to work various shifts, including weekends and holidays - Professional appearance and demeanor at all times Benefits - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k, IRA) - Paid Time Off (Vacation, Sick & Public Holidays) - Family Leave (Maternity, Paternity) - Short Term & Long Term Disability - Training & Development
Elm Drugs is an independently owned and operated pharmacy located on the border of the West Village and Chelsea in Manhattan. We have been proudly serving our customers and patients since 2010 and pride ourselves on the level of personalized care we deliver to them on a daily basis. We are seeking a full-time Staff Pharmacist to join our team. **WE OFFER 3 OR 4 DAY WORK WEEKS, HEALTH INSURANCE FOR ELIGIBLE NEW HIRES, GENEROUS EMPLOYEE DISCOUNT, PAID TIME OFF AND A GREAT WORK ENVIRONMENT** JOB DESCRIPTION Staff Pharmacist Full-Time As a Staff Pharmacist, you will perform all duties of a pharmacist under the supervision and guidance of the Supervising Pharmacist. JOB RESPONSIBILITIES/TASKS - Provide an excellent customer experience for our customers and patients - Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues in a timely manner and answer questions to ensure a positive customer experience. - Counsel patients and answer their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refer to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service. - Perform pharmacist tasks including drug therapy reviews, verification, and medication management. Review, interpret and accurately dispense prescribed medications when necessitated by workload. - Ensure the pharmacy operates in accordance to regulations, company policies and standards. Responsible for the opening and closing of the pharmacy and shift change duties. - Ensure the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follow-up with insurance companies as well as medical providers and participates in 3rd party audit. - Follow-up with medical providers’ offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions. - Perform retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness and other preventive healthcare services. - Develop and maintain good relationships with local medical community including physicians, nurses, and other health care providers. Participate in community outreach activities to promote the pharmacy business and further enhance growth opportunities. - Training & Personal Development - Maintain current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, and communications. Maintain awareness of developments in retail and pursue best practices that would enhance performance. COMPENSATION The typical pay range for this role is: Minimum: $ 60.00 and up Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors. MINIMUM REQUIRED QUALIFICATIONS · Active Pharmacy License in the state of New York · Not on the DEA Excluded Parties List · Immunization Certification through an accredited organization · No pending felony charges or convictions for criminal offenses involving controlled substances EDUCATION Bachelor of Science in Pharmacy or Pharm. D. degree
JOB TITLE: Patient Care Coordinator STATUS: ☐ Exempt ☒ Non-Exempt DIRECT REPORTS: ☐ YES ☒ NO REPORTS TO: Operations Program Manager CLINICAL: ☒ YES ☐ NO DEPARTMENT: Operations JOB SITE: All MMD Centers ** PRIMARY PURPOSE** Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ** ESSENTIAL JOB DUTIES** Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANK ESSENTIAL FUNCTION DESCRIPTION Clinical Responsibilities Approximately 80% 1. Greet patients upon entering the center. 2. Register patients for visits carefully and efficiently. 3. Verify patient insurance and collect patient payments accurately. 4. Answer and route phone calls, taking and delivering messages as needed. 5. Respond to and resolve patient questions and issues, as needed. 6. Document patient information in the EMR accurately and completely. 7. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% 1. Organize office supplies at the front desk according to company best practice, restocking as needed. 2. Ensure the cleanliness and appearance of the waiting area for patients. 3. Complete daily procedure checklists. 4. Maintain 100% compliance with company trainings and policies. 5. Welcome new team members and provide support, as needed. 6. Engage in local marketing and marketing events, as needed. 7. Respond to and execute on email communications timely. Additional Responsibilities/Cross-Training Approximately 5% 1. Assist with intake duties when back-office staff are not available, including but not limited to: a. Collecting vitals, physical stats, and medical history. b. Performing point-of-care testing. c. Retrieving lab and ancillary test results for review by provider. d. Documenting any clinical services performed in the EMR. e. Ensuring patients are roomed, examined, and discharged timely. 2. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. ** ** ** EDUCATION, COMPETENCIES & EXPERIENCE** 1. High school diploma or equivalent (minimum required). 2. Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare. 3. Strong customer service skills with a friendly and positive/enthusiastic presentation. 4. Strong attention to detail while maintaining a high level of organization. 5. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. 6. Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. 7. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. ** PHYSICAL DEMANDS** Computer work which may require repetitive motions and remaining in a stationary position for extended periods of time Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs Traverse across different areas of the office/clinic and/or to different office/clinic locations Observation of details at close range (within a few feet of the observer) ** EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.
Prescription Processing: Receive and verify prescriptions from doctors or patients. Accurately interpret prescription orders, including medication dosage, strength, and directions. Prepare and label medications according to prescription orders. Ensure the correct drug, dosage, and instructions are provided. Medication Dispensing: Assist in the preparation of medication by counting, measuring, and mixing medications. Dispense prescribed medications to patients. Ensure the right medication is provided to the right patient. Inventory Management: Monitor and maintain inventory levels of medications and supplies. Order and stock medications as necessary. Check for expired medications and ensure proper disposal when required. Customer Service: Provide excellent customer service by answering patient inquiries and addressing concerns. Explain proper medication usage, dosage, and potential side effects to patients. Assist patients in understanding prescription refills, insurance matters, or general pharmacy policies. Medication Preparation and Compounding: Prepare customized medications (e.g., creams, ointments, solutions) when required. Follow strict guidelines for compounding sterile and non-sterile medications. Record Keeping and Documentation: Maintain accurate and up-to-date patient medication records. Document prescription orders, refills, and patient consultations. Ensure confidentiality of patient information according to HIPAA regulations. Quality Control: Double-check prescriptions for accuracy and completeness. Ensure medications are properly stored, following safety protocols. Participate in routine audits or checks to maintain compliance with legal and regulatory standards. Collaboration with Pharmacists and Healthcare Professionals: Work under the supervision of licensed pharmacists to ensure proper patient care. Communicate with doctors or other healthcare professionals regarding prescription clarifications or medication interactions. Insurance and Billing: Process insurance claims and verify patient insurance information. Assist patients in understanding prescription coverage and any out-of-pocket costs. Maintaining Pharmacy Equipment: Ensure all pharmacy equipment is functioning properly, including pill counters, label printers, and compounding tools. Pharmacy technicians play an essential role in supporting pharmacists and ensuring that patients receive the correct medication and care.
Job Title: Optometry Receptionist Job Type: Full-Time/Part-Time About Us: Kew Gardens Family Eyecare is a patient-centered optometry practice dedicated to providing exceptional eye care and quality optical products. We are looking for a friendly, detail-oriented, and organized receptionist to join our team and be the first point of contact for our valued patients. Job Responsibilities: Greet patients warmly and provide excellent customer service. Answer phones, respond to emails, and manage patient inquiries. Schedule, confirm, and manage appointments efficiently. Verify and process patient insurance benefits. Maintain and update patient records with accuracy. Assist with pretesting patients and performing various diagnostic tests (training provided). Support optical sales and assist patients in selecting eyewear (optional growth opportunity). Ensure the reception area remains tidy and organized. Handle general administrative tasks as needed. Qualifications: Prior experience in a medical or optometry office is a plus but not required. Strong communication and customer service skills. Ability to multitask in a fast-paced environment. Comfortable with using computers and scheduling software. Willingness to learn new skills, including pretesting and optical sales. Positive attitude and team-oriented mindset. Benefits: Competitive pay based on experience. Opportunities for training and career advancement. 401k plan with match. Employee discounts on eyewear. Friendly and supportive work environment. Job Type: Part-time Pay: $17.00 - $20.00 per hour Benefits: 401(k) 401(k) matching Employee discount Flexible schedule Schedule: 8 hour shift Monday to Friday Weekends as needed Work Location: In person
** We are seeking a detail-oriented, Chinese(Mandarin, Cantonese, or Fuzhouese) & English bilingual Front Desk Agent to join our team. The ideal candidate will have a strong clerical background and excellent organizational skills to manage front desk operations efficiently. We have 2 locations: 1.98 E Broadway, New York, NY 10002 2.77 Bowery 3rd FL, New York, NY 10002 For part-time positions, We expect part-time candidates to work long-term rather than summer jobs. Duties: - Greet and assist visitors in a professional manner - Answer and direct phone calls using multi-line phone systems - Perform clerical tasks such as data entry, filing, and transcribing documents - Provide customer support and address inquiries promptly - Manage office supplies and maintain inventory levels - Assist with scheduling appointments and meetings - Utilize Google Suite for various office tasks Experience: The following skills and experience are required or preferred for this role: - Proven experience in clerical, office management, or administrative roles - Ability to transcribe documents accurately - Familiarity with medical office procedures is a plus - Experience in project coordination or personal assistant roles is beneficial - Proficiency in handling phone systems effectively - Strong customer service skills and the ability to handle inquiries professionally Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic environment where your organizational skills and customer service expertise will be valued. Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Benefits: Flexible schedule Health insurance Paid time off Schedule: 8 hour shift Day shift Weekends as needed Application Question(s): Are you looking for full-time or part-time positions? Which day are you available to work? What is your desired salary range for this position? Education: High school or equivalent (Required) Language: bilingually in English and Chinese (Required) Ability to Commute: New York, NY 10002 (Required) Ability to Relocate: New York, NY 10002: Relocate before starting work (Required) Work Location: In person Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Benefits: Flexible schedule Health insurance Paid time off Schedule: 8 hour shift Day shift Weekends as needed Application Question(s): Are you looking for full-time or part-time positions? Which day are you available to work? What is your desired salary range for this position? Education: High school or equivalent (Required) Language: bilingually in English and Chinese (Required) Ability to Commute: New York, NY 10002 (Required) Ability to Relocate: New York, NY 10002: Relocate before starting work (Required) Work Location: In person
Job Overview: We are seeking a bilingual Spanish speaking highly organized and compassionate Medical Receptionist to join our team. The ideal candidate will provide exceptional patient service while ensuring the smooth operation of our medical practice. Duties: - Greet patients, answer phone calls, and respond to emails in a friendly and professional manner. - Manage patient records using electronic health records (EHRs) such as DrChrono. - Schedule appointments, manage patient flow, and coordinate with medical staff. - Handle patient billing, insurance claims, and paperwork efficiently. - Utilize medical terminology to communicate effectively with healthcare providers and patients. - Assist with administrative tasks, including data entry and office organization. - Provide exceptional patient service, addressing concerns and answering questions in a timely and empathetic manner. - Work efficiently in a fast-paced environment, prioritizing tasks to maintain a high level of productivity. - Demonstrate a strong understanding of medical records and systems Qualifications: - High school diploma or equivalent required. - Experience in a medical office (Preferred) - Strong patient service skills. - Ability to work effectively in a team environment. - Excellent organizational and communication skills. - Ability to maintain confidentiality and handle sensitive information. Job Type: Full-time Pay: $16.00 - $23.00 per hour Expected hours: 40 per week Schedule: Monday to Friday Weekends as needed Experience: Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) Ability to Commute: Elmhurst, NY 11373 (Required) Ability to Relocate: Elmhurst, NY 11373: Relocate before starting work (Required) Work Location: In person