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TNAA TotalMed Allied is seeking a travel Occupational Therapist for a travel job in Palmdale, California. • Specialty: Occupational Therapist, • Discipline: Therapy, • Duration: 12 weeks, • 36 hours per week, • Shift: 8 hours, days, • Employment Type: Travel We are looking for an Occupational Therapist (OT) for an immediate travel opening in Palmdale, CA. OT should have 1 year of experience; for an exceptional candidate with an appropriate background, 6 months of experience may be accepted. Read below for additional requirements. As an OT, you will be responsible for the evaluation and development of a plan of care for a variety of patients needing to improve, regain and develop skills needed for daily life. You will work in disabled, ill or injured patient populations in the acute care setting. Tasks As an OT, you should be prepared to perform the following tasks: • Review patients' medical history, ask the patients questions, and observe them doing tasks., • Evaluate a patient's condition and needs., • Develop a treatment plan for patients, identifying specific goals and the types of activities that will be used to help the patient work toward those goals., • Help people with various disabilities perform different tasks., • Evaluate a patient's home or workplace and, on the basis of the patient's health needs, identify potential improvements., • Educate a patient's family and employer about how to accommodate and care for the patient., • Recommend special equipment and instruct patients on how to use that equipment., • Assess and record patient's activities and progress for patient evaluations, for billing, and for reporting to physicians and other healthcare providers. Occupational Therapists should be able to stand and walk for long periods of time, as well as bend, lean or stoop without difficulty. OTs must have a sound knowledge of anatomy, physiology, pathology and medical terminology. Requirements*: BLS, NBCOT (OTR), 2 Years • Additional certifications may be required before beginning an assignment. TotalMed Allied Job ID #1340017. Pay package is based on 8 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Occupational Therapists - OT THER - Travel In the fast-paced, highly competitive industry that is healthcare, you need a partner who works for and with you. At TotalMed, we’re a team who really cares. Our goal is to give gold standard customer care by enhancing the recruiter - traveler partnership with a high level of integrity and fun while supporting the experience you want to have throughout your travel career. Our recruiters can help you evaluate the best healthcare jobs offered nationwide by uncovering your ideal career path and providing as much information as possible to assist in making the best decision for you in a no pressure atmosphere. We care like no other so that you can care like no other. What the TotalMed experience can offer you: • Top paying contracts, • 24x7 concierge one-on-one service to meet your needs, • Long or short term contracts available nationwide, • Top 10 agency per recent traveler surveys • Highway Hypodermics • Travel Nursing Central Come experience the “Care like no other” difference!

Job DescriptionDescription: Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. There are many benefits of being an ASW, AMFT, or APCC with MHALA such as: • Hybrid work schedule, • Clinical supervision hours, • MHALA covering cost of important trainings and seminars, such as the 3-day DMH sponsored Dialectical Behavior Therapy training 35 hours per week / $34.00 - $34.50 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: The E6 project is a program designed to coordinate the outreach, engagement, and linkage/referral services for individuals experiencing homelessness in SPA 1. The position will collaborate with the E6 Outreach Team as they work with individuals experiencing homelessness with possible serious mental illness, substance abuse disorders and chronic physical health conditions based on psychosocial rehabilitation model of treatment and services. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. MHALA is an equal employer opportunity service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). • Develops a Recovery Plan and/or Personal Service Plan with each member that identifies his/her personal needs and goals, • Co-signs on members service plans developed by other staff, provide psychiatric evaluation and assessments for program participants, • Mediates and advocates on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements, etc., • Visits members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless, • Transports members to appointments and on errands when appropriate, • Oversees and monitors members’ individual and group activities both inside the program and out in the community, • Provides coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and independent living skills, • Devises and implements strategies for outreach to members who tend to isolate themselves, • Knowledgeable and practices in motivational interviewing and harm reduction, • Supports individuals and team goals in community integration and employment. Works with Community Integration. Assists members in achieving community integration and employment goals, • Participates in staff and community meetings and in the day-to-day operations of the program as needed, • Maintain a billing average of five hours per day into the Electronic Health Record, • Master’s Degree in Social Work with ASW, or Master’s Degree in Psychology with Marriage and Family Therapy Emphasis with AMFT registration number, or Associate Professional Clinical Counselor (APCC) and a minimum of 2 years’ experience providing direct service in programs serving mentally ill adults, individuals experiencing homelessness, or similar populations., • Must have a LPS designation or be qualified in a timely manner by the LA County Department of Mental Health to write involuntary holds per section 5150 of the California Welfare and Institutions Code., • Demonstrate knowledge of community resources., • Must function well in a team-oriented approach to member services., • Valid CPR certificate preferred., • Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook, • Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment., • Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary., • TB clearance and annual re-testing are conditions of employment., • COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment., • Employment verification directly from three (3) past employers within the most recent 7-year periodRequirements:

Job DescriptionDescription: Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Personal Service Coordinator 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Serves as the primary support and case manager for adults with mental illness by assisting them to live as independently as possible in their chosen community. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. The Agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). • Develops a Personal Service Plan and/ or Barrier list with each member that identifies his/her personal needs and goals, • Mediates and advocates on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements, etc, • Visits members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless, • Transports members to appointments and on errands when appropriate, • Oversees and monitors members’ individual and group activities both inside the program and out in the community, • Provides coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills, • Devises and implements strategies for outreach to members who tend to isolate themselves, • Knowledgeable and practices in motivational interviewing and harm reduction, • Supports individuals and team goals in community integration and employment. Works with Community Integration. Assists members in achieving community integration and employment goals, • Participates in staff and community meetings and in the day-to-day operations of the program as needed, • Required to bill 85 hours per month into the Electronic Health Care System, • High School Diploma or GED, plus 2 years’ experience providing psychosocial rehab related services to a disabled population, preferred, • All billing and supporting documentation shall be entered into MHALA’s EHR (electronic health record system) within 24 hours from the date of service delivery., • All required data collection documents (as applicable to your program: MORS, Determinants, KEC, IHOMS, HMIS, etc.) are submitted on or before due date., • Demonstrate knowledge of community resources., • Must function well in a team-oriented approach to member services., • Must have a valid CPR certificate., • Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook, • Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment., • Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary., • TB clearance and re-testing every year are conditions of employmentRequirements:

Job DescriptionDescription: Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. There are many benefits of being an ASW, AMFT, or APCC with MHALA such as: • Hybrid work schedule, • Clinical supervision hours, • MHALA covering cost of important trainings and seminars, such as the 3-day DMH sponsored Dialectical Behavior Therapy training 35 hours per week / $34.00 to $34.50 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: The goal of this position is to respond and be responsible for all inquiries from the community, DMH and/or family members; engage referrals, conduct clinical and needs assessments triage to MHALA and community resources. This is both a direct service and an administrative position. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. MHALA is an equal employer opportunity and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). • Provides clinical consultation and support as needed and requested by the staff. Provides and supervises intakes and initial assessments, • Provide license dependent clinical services that may include but not limited to psychosocial assessments, diagnosis, clinical treatment or linkage to mental health services, • Provide rehabilitation interventions to assist individuals to gain, restore, improve or maintain quality of life such as, but not limited to conducting outreach and engagement, medication management, independent livings skills (money management, grooming and hygiene, meal preparation, public transportation), and/or employment/educational goals, • Responsible for conducting outreach and engagement and assess individuals for eligibility and enrollment into program services, • Provide crisis interventions including: assessing acute psychiatric and other emergency situations, initiating hospitalizations and responding appropriately by region (South Bay and Antelope Valley), • Provide collateral supports which include contacting family members and/or significant other with the individual’s authorization to discuss how they can assist the person with their care/treatment goals, • Work collaboratively within the team to provide clinical guidance, such as identifying member needs as necessary and initiate communication within the integrated team to provide the resources to meet those needs, • Be an active part of the learning in this project by participating in other trainings mental health or related trainings) that introduce different interventions that could be an effective strategy with this population, • Maintains all records and documentation, utilizing various technological resources needed for program compliance and accountability in accordance with MHALA standards and funding source requirements, • Active participation in regular team meetings with pro-active communication around member concerns, • Maintain billing and/or program objective requirements., • Coordinates movement of people from one doorkeeper to another – and consults on and mediates decision making, • Manages phone inquiries dispersing when appropriate and/or by responding to the inquiry, • Provides support to other staff involved in initial contact and directly (and indirectly) provides services to prospective members while they are in the outreach /transition phase, • Maintains all records and documentation needed for program compliance and accountability in accordance with MHA standards and funding source requirements, • Facilitates MHA relationship with referral sources / community, • Oversees MHALA referrals, tracks outcomes and looks for a need to expand the menu of services if called for, • Explain governmental benefits, requirements and procedures, including eligibility requirements to members and fellow staff, • Completes all paperwork and maintains all records and documentation required for program compliance and accountability in accordance with MHA standards and funding source requirements, • Masters degree in Social Work (MSW), Masters in Counseling (MA/MS) or APCC required, • Registration with California Board of Behavioral Sciences as Associate Social Worker (ASW) or Associate Marriage Family Therapist (AMFT) required, • Minimum of one year experience (including internship) providing services to individuals who have a mental illness and who are homeless preferred, • Experience working with target population, • Must have current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment, • Must have good basic English writing skills, good basic computer skills, be highly organized, and have excellent communication skills., • Must be flexible and able to multi-task without losing productivity, • Proficient in computer applications such as Microsoft Word, Excel, and Outlook, • Must possess a high level of tolerance and understanding for a work atmosphere that is very busy and highly unstructured and for individuals who present for services with urgent multiple needs, issues, and problematic behavioral characteristics, • Must know or quickly become knowledgeable of characteristics of individuals who are substance abusing and/or dually diagnosed and have knowledge of local services available for dually diagnosed individuals., • Flexible work schedule to include some nights, weekends and holidays, • TB clearance and re-testing every year are conditions of continued employment, • Must be able to maintain an empathetic view for the dilemma of individuals in severe need and be able to juggle creatively and successfully around a variety of barriers that keep individuals from successful personal and community living, • CPR CertifiedRequirements:

Job DescriptionDescription: Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Personal Service Coordinator (Temporary) 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Under direct supervision, serves as the primary support and case manager for young adults between the ages of 18-25 who are experiencing mental illness, to support them in transitioning into adulthood by helping them achieve their quality of life goals including, but not limited to stable place to live, employment, education, and relationships. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. MHALA is an equal opportunity employer and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). • Develop a Recovery Plan and/or Personal Service Plan with each member that identifies his/her personal needs and goals, • Mediate and advocate on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements etc., • Visit members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless., • Transport members to appointments and on errands when appropriate., • Oversee and monitor members’ individual and group activities both inside the program and out in the community., • Provide coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills, • Devise and implement strategies for outreach to members who tend to isolate themselves., • Knowledge of community resources, housing, social security and general relief systems and ability to navigate within these systems., • Knowledgeable and practices in motivational interviewing and harm reduction., • Assist members in achieving community integration and employment goals., • Participate in staff and community meetings and in the day-to-day operations of the program as needed., • Required to meet the monthly billing requirements of 85 hours and enter notes into the Electronic Health Record within 24 business hour period., • Maintains all records and documentation needed for program compliance and accountability in accordance with MHALA standards and funding source requirements including but not limited to recovery plans, progress notes, assessments, and outcome measurements., • High school diploma or GED required., • One year of experience providing psychosocial rehab related services to a disabled population., • Bachelor’s degree in a human service or related field preferred., • Ability to provide a welcoming environment and skill in engaging new members., • Must possess a high level of tolerance, patience and understanding for individuals who present for services with urgent multiple needs, issues, and problematic behavioral characteristics., • Must have good basic English writing skills, good basic computer skills and be highly organized. Must have excellent communication skills., • Must be able to have the ability to juggle multiple tasks without losing productivity., • Must function well in a team-oriented approach to member services., • Knowledgeable in computer applications such as Microsoft Word, Excel, and Outlook., • Must possess a high level of patience and tolerance for a work atmosphere that is very busy and highly unstructured., • TB clearance and re-testing every year are conditions of continued employment., • Must function well in a team-oriented approach to member services and fast-paced environment., • Knowledgeable in computer applications such as Microsoft Word, Excel, and Outlook., • Must be able to maintain an empathetic view for the dilemma of individuals in severe need and be able to juggle creatively and successfully around a variety of barriers that keep individuals from successful personal and community living., • Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary., • Spanish speaking a plus, but not required, • Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA’s liability insurance are conditions of employment, • COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment, • Employment verification directly from three (3) past employers within the most recent 7-year periodRequirements:

Job DescriptionDescription: Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Program Manager $70,000 - $72,000 annualized (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Under the general supervision of Director of Homeless and Outreach Services, oversees the daily operation of the Homeless Service Center (HSC) which provides access to basic services as well as information and referrals, short-term case management for individuals who are experiencing mental illness, substance use challenges, homelessness, and engaging in sex work, by utilizing motivational interviewing, harm reduction treatment modalities. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. MHALA is an equal employer opportunity and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). • In collaboration with the Program Director, recruits, hires, trains, directs, evaluates, rewards, disciplines, and terminates assigned staff in accordance with organizational policy and applicable laws and regulations., • Provides direct supervision and encourages professional growth for staff and interns., • Develops, implements, administers, coordinates, and monitors the effective delivery and outcomes of all services in compliance with grants or contracts., • Tracks, assesses, and documents how effectively programs under the span of control are meeting their objectives., • Responsible for all day-to-day activities of the HSC., • Assumes leadership or delegates leadership of the day-to-day operations of the team as needed., • Conducts team meetings to discuss the status of each person, allocates the work of the staff, and conducts case consultations using interdisciplinary inter/intra-agency conferences and consultations to coordinate individual care; meets with the Director of Homeless and Outreach Services regularly., • Provides timely information and feedback to the Program Director with regard to emergent staff, team, or member issues and works with executive management to provide intervention to redirect staff and/or programs when objectives are not being met., • Acts as the point of contact throughout the day to address participants’ crisis and emergent needs., • Shall have full authority to act for the contractor on all matters relating to the daily operation under the Statement of Work., • Responsible for oversight, analysis, and monitoring of the program’s budget and billing goals that align with program funding streams and its target Fiscal Year goals, as well as overseeing and managing team budget and expenditures, making adequate and timely adjustments as needed., • Custodian of petty cash for program staff, if applicable., • Oversees and ensures the program’s monthly, quarterly, and yearly data reporting, and accurate and timely submission and documentation., • Uses evidence-based practices to provide services that include: Critical Time Intervention, Motivational Interviewing, Housing First, and Harm Reduction, • Facilitates case management which includes assisting individuals with referrals and confirming attainment of the referrals to one or more of the following based on the person’s need/desire: community mental health services, substance abuse/use treatment, primary health services, income assistance/benefits establishment, supported employment and education; provide transportation, medication support, crisis intervention, life skills training, substance abuse treatment., • Advocates for social justice and systems change at a macro level when opportunities are available., • Provides individual and community-based presentations regarding Harm Reduction programs., • Ensures Harm Reduction services are culturally and linguistically respectful of and responsive to the individual’s needs based on their cultural identity., • Provides individual and group coaching, counseling, mentoring instruction, training feedback, and positive reinforcement for members in areas such as money management, grooming and hygiene, public transportation, and other independent living skills., • Reads, performs research, attends classes, workshops, or seminars, and participates in other professional development activities in order to maintain and enhance personal and professional skills., • Participates in team, administrative, community, and funding meetings., • Leads or delegates leadership of the day-to-day operations of the team as needed., • Participates as an active member of the site management team, quality improvement, safety committee, or designates other leadership team as needed or assigned., • Participates actively in site training efforts., • Minimum 3 years of experience providing psychosocial rehabilitative services to disabled population, plus experience in supervisory/leadership role., • Have Expertise in the following areas: chronic homelessness, outreach and engagement strategies, intensive case management services, best practice models, mental health and substance abuse disorder services, crisis intervention and harm reduction., • Bachelors degree in human services or related field or certification in a mental health specialty., • Bilingual English/Spanish a plus., • Must have good basic English writing skills, good basic computer skills and be highly organized., • Demonstrated ability to provide supervision and leadership to diverse staff who possess a wide range of skills, abilities, and professional competencies., • Must function well in a team-oriented approach to member services., • Proficient in computer applications such as Microsoft Word, Excel and Outlook., • Be able to learn and utilize CHAMP, Homeless Management Information Systems (HMIS) and Electronic Health Records Systems., • Ability to work collaboratively and effectively with mental health consumers and their family members or client advocates, community supporters and other staff., • Ability to track and interpret complex data sets for the program services and budget., • Must be detail oriented, and able to prioritize and juggle multiple projects without losing productivity., • Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment., • Flexible work schedule to include some evenings or weekends when necessary., • TB clearance and re-testing every year are conditions of continued employment, • COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment, • Employment verification directly from three (3) past employers within the most recent 7-year periodRequirements:

Job Description Location: Lancaster, CA Location Status: Work will be primarily performed at a designated field worksite location based out of a central Race Communications worksite. Frequent travel to and work from other Race offices or other off-site locations will be required. 100% Company-Paid Medical and Dental Benefits Free Fiber Internet Service Comp: $22-$28 per hour Who We Are: We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose. Position Impact: The Service Delivery Technician – Site Surveys is responsible for conducting detailed site assessments at business and residential Multi-Dwelling Units (MDUs) to support the successful planning and execution of service installations, infrastructure deployments, and network upgrades. This position plays a key role in gathering accurate, site-specific data required by engineering, construction, and service delivery teams. The technician works in a variety of environments, including commercial buildings, apartment complexes, and mixed-use developments. The role requires strong attention to detail, technical knowledge of network infrastructure, and effective communication with property contacts and internal stakeholders. Requirements Qualifications and Experience: • Eligibility for US Employment without sponsorship, • Minimum of 18 years of age, • High School Diploma or GED or equivalent combination of education and experience is preferred, • A valid driver's license, subject to successful verification through a DMV check, is mandatory, • 1–3 years of experience in field service, site surveying, or telecommunications infrastructure, • Familiarity with Multi-Dwelling Unit (MDU) environments and the distinct considerations for both business and residential installations, • Solid understanding of structured cabling, fiber optic systems, power distribution, and network equipment, • Proficient in the use of digital survey tools, mobile applications, and documentation platforms, • Strong organizational and communication skills, with the ability to interface effectively with internal teams and external property contacts, • Ability to work independently with minimal supervision and manage time effectively across multiple job sites, • Comfortable working in outdoor environments, confined spaces, and at heights, as required, • Willingness and ability to travel to various work sites, including overnight stays, and to work overtime, weekends, holidays, or off-hours as necessary, • Experience with CAD, GIS, or mapping software is preferred, • Working knowledge of local building codes and permitting processes, • OSHA or other relevant safety certifications strongly preferred, • The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication, • Bilingual communication skills are considered a plus, particularly when serving diverse communities Skills: • Proficient use of MS Office applications including Teams, Word, Excel, and Salesforce, • Functional use of common office equipment, computers, and office software, • Ability to distinguish colors and audible tones Essential Duties and Responsibilities: Site Survey and Pre-Installation Assessment: • Conduct detailed on-site surveys at MDU properties, including business and residential buildings, to evaluate service feasibility, • Assess site conditions such as building layouts, access to units, riser locations, existing conduits, and potential network entry points, • Determine availability and suitability of power sources and structural pathways for equipment installation, • Identify and report any physical, logistical, or regulatory constraints that may affect deployment or scheduling, • Capture high-quality documentation including photographs, floor plans, as-built sketches, and field notes, • Upload site data into internal project tracking systems or design platforms for use by engineering and project management teams Stakeholder Coordination: • Schedule and coordinate site access with property owners, managers, facilities staff, and tenants as necessary, • Communicate professionally to explain the purpose of the survey and gather any site-specific requirements or restrictions, • Assist with obtaining access permissions, lockbox codes, or gate credentials to support future installation or construction efforts Fiber Installation and Service Readiness: • Assist with or conduct the installation of fiber optic cable, conduit pathways, handholes, and termination enclosures at or near the surveyed site, • Route fiber from outside plant infrastructure into customer premises, following best practices for building penetration and protection, • Perform fiber splicing, termination, and light source testing to ensure signal integrity and compliance with quality standards, • Conduct basic installation tasks in alignment with service readiness such as wall-mounting equipment or prepping distribution points, • Support initial troubleshooting and diagnostic tasks as needed following service turn-up or if discrepancies are found post-survey Tools, Equipment, and Documentation Management: • Maintain inventory of tools, digital survey devices, PPE, and other field gear in good working condition, • Use mobile applications, CAD tools, GIS mapping, Salesforce or internal platforms for documenting and uploading field data, • Ensure survey findings are clearly and accurately reflected in records used for planning, permitting, or billing, • Adhere to company documentation protocols, including version control, naming conventions, and secure data storage Project and Operational Support: • Provide input to engineering, construction, and service delivery teams to improve planning accuracy and installation efficiency, • Collaborate with internal departments on timelines, materials, and scheduling for upcoming installations, • Support special projects, process audits, or initiatives related to MDU infrastructure expansion or operational performance, • Provide field-based insights to support continuous improvement in survey practices and service workflows Vehicle Maintenance and Travel: • Maintains vehicle/equipment pre-op/post-op to be prepared to perform required duties, • Maintains a clean driving record as defined by the current fleet insurance underwriter, • Spends a significant portion of the workday traveling in a vehicle visiting various locations and spending time both indoors and outdoors, including businesses and/or residents depending on the nature of the job, • May be required to work overtime, after hours, on weekends, for emergencies, or be on-call as needed to ensure work is completed Safety Awareness and Compliance: • Adheres to OSHA, company, and site-specific safety protocols during all fieldwork, ensuring a secure and compliant work environment, • Maintains situational awareness by identifying and avoiding common job-site hazards such as uneven terrain, confined spaces, electrical systems, loose pets, children, and other environmental risks, • Uses appropriate personal protective equipment (PPE) and follows safety protocols in high-risk situations (e.g., working at heights or near energized systems), • Completes all required safety documentation, including pre-job safety planning tools, and participates in safety briefings, tailgate meetings, and refresher trainings, • Observes, reports, and documents safety concerns, incidents, or near-misses; participates in investigations when needed, • Responds appropriately to safety warning cues and devices such as alarms, odors, and hazard labels, • Stays up to date with safety standards and industry best practices related to fiber optic systems and field operations Additional duties as required. Benefits Why Join Our Team: • Join a tight-knit crew—no faceless corporation vibes here, • Growth potential: promotions and new challenges are part of our DNA, • Competitive base salary, • Comprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%), • Free fiber internet service for all employees living in our service area, • A culture built on integrity, mutual respect, and a shared purpose Call to Action: Let's chat. If you're ready to move forward, click "Apply" below, our team can't wait to meet you.